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The Greater Milwaukee Foundation (GMF) is how Milwaukee works together. For over a century, we have helped generous people give back to the community. Together with donors and partners throughout the region, the Foundation invests in the potential of people and places, supports community-grown solutions and strives to end the systemic racism that holds our region back. Through the power of transformative philanthropy and social change, we are focused on shaping a future where everyone thrives – a Milwaukee for all . You can make a difference, as we are seeking an Operations Manager ! Reporting to the Executive Vice President, Chief Operating and Financial Officer, the Operations Manager is responsible for modernizing internal processes and managing selected projects that have operational implications for most, if not all, departments. Key Responsibilities Develop, implement and review operational procedures and systems in all departments to ensure they are efficient, accurate and responsive to the needs of internal and external customers Ensure that grant and gift transaction processing is efficient, automated, timely and as accurate as possible Ensure that exception reports are designed and implemented and that those who enter data into the system are well trained Oversee the design and analysis of new reports needed to measure impact Develop and refine standard operating procedures as needed across the organization Chair interdepartmental project teams that are constituted to address new services and/or redesigning existing services (e.g. determining whether to acquire additional database software) Determine project milestones and responsibilities, ensuring assignments are carried out in accordance with the agreed upon timetable Support the Foundation’s compliance with National Standards and Best Practices