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  • Master of Science in Instructional Design and Technology (MSIDT) Student Services Professional IA

    Fullerton, California 92831 United States Cal State University (CSU) Fullerton Nov 21, 2025
    Cal State University (CSU) Fullerton Employer:

    Cal State University (CSU) Fullerton

    Mission Statement Cal State Fullerton is one of the leading educational institutions in the State of California with the aim of providing career opportunities that help create an environment where a diverse and inclusive community can succeed and thrive. Our goal is to recruit and retain a high-quality and diverse university staff to support this mission and give back to the greater southern California community. Apply now for the chance to become part of the Titan family! General Information As one of the largest institutions in the CSU system, Cal State Fullerton stands on 240 acres in the heart of Southern California and boasts a population of over 40,000 students, staff, and faculty. Our thriving Titan community believes in the inclusivity of diverse perspectives, professional development, and commitment to student success within and beyond our institution. We’re proud to be a major force in the intellectual and cultural life of our region, our state and our nation, as well as a catalyst for economic and social mobility. Our excellent staff is proud to be contributing to our student’s success as they discover their purpose and build a Titan reputation. Consistently lauded as a top national university, we enable students to not only acquire knowledge, but also discover their purpose. Among other accolades, Cal State Fullerton is recognized for being a leading institution in graduating women, Hispanics, and underrepresented students in the nation. Our highly ranked programs, master faculty and proven track record of educational innovation have cemented our role as a respected, in-demand and go-to-leader far beyond the Southern California region. Values People first, contributing to a community of belonging, accommodating to all backgrounds, focused on student success and well-being to improve campus life and activity; Inclusion, embracing and welcoming diversity; Integrity, with the aim of honesty and trustworthiness in all interactions; Diligence, with careful and consistent effort; Innovation, introducing original and creative thinking; and Collaboration, creating better solutions together than we could alone Benefits/Perks Benefits Overview An array of health plans that include prescription drug coverage Your choice of dental plans Vision coverage Income protection benefits including life insurance and disability Retirement plan through CalPERS Tuition waiver for employees and dependents FlexCash (in lieu of health/dental) Employee Assistance Program        For more information on employee health benefits, click here At-Home Software Our excellent Division of Information Technology offers a variety of software for active faculty and staff members at no cost. Here are a few examples software titles listed below are available for campus, home, or cloud use. Please click here for the full listing. Adobe Creative Cloud Microsoft Office 365 DropBox LinkedIn Learning Skype for Business Zoom Windows 10 Student Recreation Center Come visit our renown recreation center, lauded as one of the most luxurious in the country! Our SRC's mission is to provide innovative and inclusive recreational opportunities to inspire the development and well-being of the campus community. Here are a few examples of what our facility offers. Cardio fitness room Multi-court gymnasium Indoor jogging track Multi-purpose activity rooms 1,100 square foot rock wall for bouldering, top rope, and lead climbing Outdoor pool Food Court Cal State Fullerton houses several different dining options for your convenience, including the following: The Gastronome (Campus Cafeteria) Starbucks Panda Express Baja Fresh Various food trucks Carl's Jr Togos Pieology Please click here to view and apply to all of your Cal State Fullerton career options!

    Job Description

    Job Title

    Master of Science in Instructional Design and Technology (MSIDT) Student Services Professional IA

    Classification

    Student Services Professional IA

    AutoReqId

    553299

    Department

    Master of Science in Instructional Design and Technology

    Division

    Vice President, Academic Affairs

    Salary Range

    Classification Range $4,150 - $5,076 per month

    (Hiring range depending on qualifications, not anticipated to exceed $4,150 - $4,382 per month)

    Appointment Type

    Temporary

    Time Base

    Full Time

    Work Schedule

    Monday - Friday, 8:00 AM - 5:00 PM; Occasional early morning, evening and/or weekend hours. This is a temporary training position to end on or before twelve months of training in the program. Upon successful completion, the Student Services Professional I Range A may move to the Student Services I Range B classification.

    About CSUF

    Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and has grown to serve more than 43,000 students. As a leading campus of the California State University system, the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development.

    We are dedicated to student success through innovative, high-impact educational experiences and robust support programs. Equally, we invest in the growth of our staff, faculty, and administrators through orientations, training opportunities, and ongoing professional development.

    As a member of the Titan Community, you’ll have access to a wide range of campus resources and experiences-including the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden, cultural performances at the Clayes Performing Arts Center, Titan Athletics events, the Titan Recreation Center, and our Employee Wellness Program.

    Job Summary

    It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

    About the Position:

    The College of Education is home to more than 1200 credential and graduate students. The College of Education’s work focuses on closing the opportunity gap. The College’s impact is notable given the fact that we credential the largest number of teachers of any public institution in the state of California and have the largest Doctor of Education (Ed.D.) program in the CSU system. We seek an exceptional individual to join our team as the Master of Science in Instructional Design and Technology (MSIDT) Student Services Professional IA. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

    Under the direct supervision of the Director of the SchoolsFirst Federal Credit Union Center for Careers in Teaching and daily oversight by the Director of the MSIDT program, the Student Services Professional IA assists with the admission process, procedures and student advising for the certificate and graduate program and supports the daily operations of the MSIDT program. Provides information on admission requirements, program completion requirements, academic notice, and stop-out policies for master’s students. Under direct supervision, utilizes university and department policies and procedures to assist students with transcript evaluation for admission criteria and program completion requirements. Assists with outreach and recruitment activities, with special effort to recruit students from underrepresented populations. Conducts program overviews and assists program coordinators with new student orientations. Oversees student workers. Provides administrative support to the full-time and part-faculty in these areas. Serves as liaison between department and Dean's office/oversees department operation. Responsibility for coordination and event planning of department meetings, retreats, and special projects. Researches, prepares, reports and compiles data (e.g., graduate students’ needs). Plans and coordinates schedule of classes and space utilization. Verifies and inputs changes for scheduling. Maintains a social media presence for MSIDT and supports program website as needed. Other duties as assigned.

    Inclusive Leadership Statement

    All College of Education students leave with a perspective that recognizes, acknowledges, and respects the knowledge and strengths all students bring from their communities (e.g., cultural, ethnic, disability, and linguistic). This perspective is known as Just Equitable and Inclusive Education (JEIE) and is evident in all our programs. College of Education students use this perspective to make community-based assets an integral component of curricular and pedagogical development. In this way, our graduates learn to value and draw upon students’ backgrounds not only to support them in developing skills leading to success in the broader society, but also as a mechanism to transform our communities. We believe that all faculty and staff who work for the college must share these same commitments.

    Click here https://ed.fullerton.edu/jeie/ to learn more about Just, Equitable and Inclusive Education (JEIE) principles. It is required that you provide a JEIE statement Your application will be considered incomplete without this requirement.

    After viewing the video and reading our JEIE statement, please share how JEIE principles have informed or will inform your work in a professional setting.

    Essential Qualifications

    Bachelor’s degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or other job-related field. Specialized and relevant experience may be substituted for the required education on a year-for-year basis.

    Working knowledge of the basic principles of individual and group behavior, as well as research and observation techniques for the purpose of recording, classifying, and interpreting factual information. Foundational knowledge of the techniques and methods of interviewing. Ability to gather and analyze data. Ability to reason logically, draw valid conclusions, and make appropriate recommendations. Ability to participate in and contribute to group meetings, conferences, and interviews. Ability to clearly express ideas and make recommendations. Ability to write clear and concise reports. Ability to establish and maintain cooperative working relationships.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

    Preferred Qualifications

    Experience working with graduate programs and students. Experience working in a higher education setting. Knowledge of and familiarity with Common Management System (CMS)/People Soft and or similar systems. Knowledge of and familiarity with contents of university catalog and other publications pertaining to preparation for and admission to the teacher credential programs including integrated programs and traditional pathways. Familiarity with computer software programs to develop workshops, correspond, and utilize a student tracking database. Previous experience promoting and/or advising for masters programs. Ability to compile, collect, and analyze data for program review and annual reports.

    License/Certifications

    A valid California driver’s license.

    Special Working Conditions

    Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

    Reliable means of transportation for all local travel.

    Additional Information

    California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

    Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

    As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

    Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

    If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

    Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

    Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

    Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

    California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

    Advertised: Nov 20 2025 Pacific Standard Time
    Applications close: Dec 04 2025 Pacific Standard Time

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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