Housing and Residential Engagement Facility Operations Manager

Job Description

Job Title

Housing and Residential Engagement Facility Operations Manager

Classification

Administrator I

Auto Req. ID

563130

Salary Range

Classification Range $4,135 - $12,288 per month

(Hiring range depending on qualifications, not anticipated to exceed $7,200 - $8,500 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours.

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

Housing and Residential Engagement at Cal State Fullerton provides a safe, inclusive living environment for students that supports learning, personal growth, and community, empowering Titans to succeed both inside and outside the classroom. You will have the opportunity to develop leadership skills, attend educational, cultural, and social programs, and interact more closely with faculty and university staff members. Cal State Fullerton currently provides residence hall and apartment style living for approximately 2,000 students that is safe, clean, and very convenient. We seek an exceptional individual to join our Housing-Administration team as the Housing and Residential Engagement Facility Operations Manager (Administrator I). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

Under the general direction of the Director of Residential Facilities Operations for Housing and Residential Engagement (HRE), the Housing and Residential Engagement Facility Operations Manager (Administrator I) manages the daily activities of the Custodial Services work unit for HRE, which includes a group of diverse employees consisting of Lead Custodians and Custodians, who are responsible for servicing approximately 13 Residential Buildings to provide all aspects of custodial services. The Housing and Residential Engagement Facility Operations Manager is highly safety-conscious, has exemplary customer service, and has strong initiative. Effectively leads and motivates a diverse group of individuals, solving complex problems. Supports the University's mission, vision, and values through their work and leadership. The Housing and Residential Engagement Facility Operations Manager will perform supervisory, administrative, and other duties as required to meet the campus's operational needs. Actively participates in organizational development activities, team meetings, and leadership team meetings. Other duties as assigned.

Inclusive Leadership Statement

Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

• What does inclusive leadership mean to you.

• A description of your experiences working with individuals with a different perspective.

• A description of how issues of inclusivity have impacted you personally or professionally.

Essential Qualifications

Equivalent to graduation from an accredited four-year college or university with a bachelor's degree in facilities management, business administration, public administration, or a related field, and five years of progressively responsible supervisory or management experience in custodial operations. An equivalent combination of relevant education, training, professional certification, and experience may be considered. Extensive experience working and supervising Collective Bargaining Agreement employees. Able to be a role model for the staff team. Ethical. Demonstrated knowledge of institutional custodial operations, employee supervision, scheduling, quality assurance, safety regulations, and computerized work order management. Ability to plan, organize, and evaluate custodial services; manage multiple operational priorities; communicate effectively; and maintain a safe, sanitary residential environment. Experience working in a high-stress environment. Strong understanding of environmental health services compliance and best practices. Demonstrates ability to collaborate with others in the housing department and other departments on campus. Experience training custodial team. Experience working with Human Resources and Labor Relations.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Over 10 years of progressively responsible custodial management experience, preferably in higher education, student housing, or a comparable institutional environment. Experience implementing Association for Physical Plant Administrator (APPA) custodial standards, managing represented employees, administering custodial budgets, coordinating large-scale residential turnovers, and using computerized maintenance management systems. APPA or other relevant professional certifications are desirable.

License/Certifications

A valid California driver’s license.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

See our CSUF Benefits website for additional information.

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.

Advertised: Oct 15 2026 Pacific Daylight Time
Applications close: Oct 29 2026 Pacific Daylight Time