3 Veteran Services jobs

Position Information Do you have work experience determining eligibility for social service programs? Be a part of thisexcitingopportunity to assist veteranswith gaining access to benefits they have earned through service to ourcountry Become a Veterans Services Specialist I Acash allowance of approximately $600/month will be added to the starting pay* When you join the Sonoma County Human Services Department,you become part of a strong work familythat makes a differencein lives of ourcommunity. We offer opportunities for growth, development, andthe ability to be a part of a rewarding work environment. You can also look forward to excellent benefits,* including: An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid premium contribution to several health plan options May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits A defined benefit retirement planfully integrated with Social Security About the Position This Veterans Services Specialist I position advisesveterans and/or their dependents on their eligibility for benefits provided by the Veteran's Administration (VA) and/or federal, state, and local legislation;andassists clients with related applications and the appeals processes. This position willgradually perform work with greater independence and develop a working knowledge of veterans' rights and benefits related to academic or vocational training, medical care and coverage, compensations, pensions, home loans, burials, disabilities, and corrections of military records. The ideal candidate will be a veteran, and will possess: The ability to effectively communicate and advocate for clients experiencing a wide range of emotional states, including grief, anger, fear, resentment, and mistrust An understanding of the VA claims process,as well asthe legal basisof anadvocate's role in this process Case management and research skills, and working knowledge of theprograms and benefits available to veterans The ability to use a computer and the internet for research and claims development Aptitude forconducting effective interviews to determine client needs, objectives, and goals The Human Services Department (HSD) As the largest agency in Sonoma County government, HSD's mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. The department is dedicated to providing quality, client-focused, cost-effective services and values the integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. HSD works collaboratively at the federal, state, and local level to find creative solutions to human needs. To meet that goal, the department enjoys the support of other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit their website . *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience that would likely provide the required knowledge and abilities. Normally, this would include academic coursework in psychology, sociology, business administration, legal studies, or a related field; and one year experience determining eligibility for social service programs, including research and analysis of pertinent laws, regulations, and program requirements. Special Requirement: The United States Department of Veterans' Affairs (USDVA) accreditation through the California Department of Veterans' Affairs (CDVA) pursuant to Title 38, Code of Federal Regulations (CFR), 14.629 is required to be earned within the first twelve months of employment in this classification. Once earned, accreditation must be maintained as a condition of employment in this classification. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of: the methods and techniques of conducting an investigative interview; veterans' benefits; the functions, programs, and services of the VA, veterans' groups, and community resources; problem solving techniques; techniques and standards of case administration; mathematical computations; medical terminology; modern office methods and procedures; database, spreadsheet, and word processing applications. Ability to: read, understand, gather, record, retain, and learn to interpret the large volumes of diverse information required to advise clients on eligibility for a variety of veterans' benefits; communicate both in writing and orally with persons from varied socio-economic, cultural, and educational backgrounds; learn to conduct and conduct effective investigative interviews; exercise sound judgment within general policy and regulatory guidelines; set work priorities and effectively utilize time to ensure timely completion of assigned tasks; establish and maintain effective working relationships with all stakeholders; learn to work independently and coordinate the compilation of information and evidence required to establish veterans' benefit eligibility; use and understand common database, spreadsheet, and word processing applications; conduct internet searches; prepare clear and comprehensive reports and records; establish and maintain systematic records. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination.Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: JL HR Technician: RR

This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and responsibilities performed by the incumbents in this classification. An example of duties include but are not limited to, the following: Manages grant-funded programs, tracks program goals, objectives, and expenditures; Prepares financial reports and conducts program evaluations to ensure compliance with funding regulations and efficiency of programs; Coordinates programs, resources, referrals and personnel with community partners to maximize and improve services; Conducts assessments including surveys, focus groups, data analysis, and task forces to improve and achieve the quality of community life while promoting and publicizing programs to citizens; Prepares and reviews bids, contracts, purchase order requisitions, and payments. Develops and enforces Division goals and objectives, prepares staff reports and budgets, including recommendations for fiscal allocations and expenditures; Conducts site visits to monitor services, maintenance, and public relations; Negotiates contracts and agreements and monitors contract compliance Trains assigned staff in the delivery of program services develops and enforces division policies and procedures;

FIRST DAY OF FILING August 18, 2015 EXAM NUMBER R11383 FILING TYPE Open Continuous TYPE OF RECRUITMENT Interdepartmental Promotional Opportunity JOB OPPORTUNITY INFORMATION Restricted to permanent employees of the County of Los Angeles who have successfully completed their initial probationary period. Only current enrollees in the Veteran Intern, Office and Clerical Support on-the-job training programs in the service of the County of Los Angeles approved by the Director of Personnel may compete in this examination for permanent appointment to the Intermediate Clerk position in accordance with Civil Service Rule 6.02(3). Applicants must have completed a minimum of six (6) months or more as a Veteran Intern, Office and Clerical Support in the County of Los Angeles. No withhold is allowed in this examination. REBULLETIN INFORMATION This announcement is a rebulletin to reopen the filing period and update Application and Filing Information. Persons who have already applied within the last 12 months need not reapply, but may submit additional information by the last day of filing. The information must include your name, the correct examination title and number. CLASSIFICATION STANDARDS Positions allocable to this classtypically report to aclerical supervisoror higher andperform specialized clerical duties requiring a working knowledge of specialized subject matter and the specialized clerical functions involved. Performance of assigned duties requiresinitiative and independent judgment within procedural and policy limits. Essential Job Functions Processesdocuments according to established procedures; examples includereports, charts, tables and lists, bills, receipts, statements, case files,permits, licenses, and notices. Reviews documents for completeness, accuracy, and compliance with legal and other requirements. Answers questions and providesinformation to the public concerning regulations, procedures, forms, applications, and permit requests . Maintains records requiring specialized knowledge and judgment in the selection, compilation or computation of data; examples includecost records and distribution and control ledgers which can be posted without extensive knowledge of bookkeeping. Compares or segregates documents where specialized knowledge of the function and more than a routine check for completeness and accuracy is involved. Utilizes office machines such ascomputers or terminals, copiers, scanners, or calculators incidental to the performanceof other duties. Searches records and files for data where judgment and discrimination are required in selecting or abstracting material. Indexes and cross-references records and files. Sorts, arranges and files documents; retrieves and issues filed materials. Calculates amounts due and collects fees. Requests, receives, stores, inventories, and issues office supplies, and maintains related records. Receives, sorts and distributes mail. Serves as a receptionist or counter clerk, as needed. Requirements SELECTION REQUIREMENTS Six months of office clerical experience in an on-the-job training program as a Veteran Intern, Office and Clerical Support* approved by the Director of Personnel in the County of Los Angeles. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS 2 - Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Consideration walking may be involved. SPECIAL REQUIREMENT INFORMATION * To qualify, applicants must hold the payroll title of Veteran Intern, Office and Clerical Support, in the service of the County of Los Angeles. No out-of-class experience will be accepted. Additional Information EXAMINATION CONTENT This examination will consist of a written test weighted 100% that contains both computerized and paper-and-pencil components covering: Written Expression Reading Comprehension Data Analysis and Decision-Making Office Practices and Procedures Customer Service Achievement and Orientation Dependability Customer Service Potential Customer Focus Conscientiousness, and Retention Applicants must meet the Selection Requirements and receive a passing score of 70% or higher in order to be placed on the Eligible Register. TRANSFER OF SCORES Candidates who have taken identical written test part(s) for other exams within the last 12 months will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Your scores will be transferred to the new examination and you may not be allowed to re-take any identical test parts for at least a year. Applicants may receive written test notice via email and are responsible for providing a valid email address. Please add jcheung@hr.lacounty.gov to your address book to ensure the emails reach your Inbox. WRITTEN TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TEST PREPARATION Test preparation resources are available to help applicants prepare for written employment tests: An interactive Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at: http://hr.lacounty.gov . and click on "Job Info Center." In the Section "Some Helpful Links," click on " Employment Test Preparation ." You can also access practice tests for the computerized portion of the test by going to the following website: http://www.shldirect.com/practice.tests.html . While these study guides will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill vacancies at various departments throughout the County of Los Angeles as they occur. APPLICATION AND FILING INFORMATION Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: All applications must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Available Shift: Any California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: James Cheung Department Contact Phone: (213) 738 - 2361 Department Contact Email: jcheung@hr.lacounty.gov Closing Date/Time: Continuous