San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary The MVP Military & Veterans Program Administrator (MVPA) directs, oversees, and implements the administration of the Joan and Art Barron Veterans Center (JABVC) and other aspects of the program within the intent of and reporting to the Director. In coordination with the Director, the MVPA is responsible for formulating and implementing operational policy for a separate, comprehensive, and diversified veteran and military program. The MVPA must continuously evaluate the services, procedures, and efficiency for the purpose of program improvement. In the absence of the Director, the MVPA must be prepared to assume necessary duties and responsibilities without the benefit of day-to-day assignments by keeping decisions and actions in line with the intent of the Director and the best interest of the students, the Program, the University, and the CSU. The MVPA oversees the daily operations of the JABVC, which may include, but is not limited to, the assignment of staff and student duties in the administrative functions of the office. The MVPA is responsible for supporting the timely, efficient, and accurate processing of federal and/or state VA education benefits for more than 4,000 students each semester. These benefits total more than $12 million per semester, enabling students to progress toward their educational objective. This requires full comprehension of applicable state and federal regulations; interpretation, analysis, and implementation of changes; and ensuring the University is in full compliance with audits conducted by the VA and/or the California State Approving Agency. This position is responsible for advising students on all aspects of their transition from military life to student life and ultimately into the career workforce. This includes not only SDSU students, but also outreach efforts to veterans and other military-affiliated individuals at local community colleges as well as at resource and education fairs. The MVPA must be prepared to counsel and advise prospective, new, and continuing students on actions in their best interest and must be able to quickly identify when additional services are needed and connect these individuals with said resources. This position represents SDSU and the CSU system at regional, state, and national venues, including, but not limited to, the Western Association of Veterans Education Specialists, National Association of Veterans Program Administrators, and the Council of College and Military Educators. The position works directly with media, public affairs, and governmental relations offices on- and off-campus and presents a positive image of the MVP, SDSU, and the CSU system. The position serves as an advocate, advisor, and troubleshooter for administrative challenges on behalf of veteran, active duty, reservist, and military dependent students. As such, the MVPA implements, presents, and continuously enhances the SDSU Military Ally awareness seminars; a program, which provides insight and awareness of the unique nature, background, and challenges military-affiliated students bring to the campus. To ensure the Military Ally program remains relevant and up-to-date, the MVPA must continuously review and analyze the state of affairs for the veteran and military culture across the country. The MVPA works collaboratively with the Director and University Relations and Development to achieve fundraising goals and engage private donors and corporate sponsors for the University's military support programs. This includes drafting and implementing grant proposals, maintaining existing grants, developing measurable metrics, and providing reports as needed. Additionally, the MVPA works collaboratively with the Director in supporting various advisory councils and committees that may consist of seasoned professionals, high-level donors, members of the Campanile Foundation, and high-ranking military leaders of San Diego who provide mentorship, leadership, and assistance to the veteran and military student body. Through a high degree of tact, maturity, and integrity, the MVPA must be able to provide an up-to-date "snapshot" of the veteran and military community on campus to include current numbers, demographic breakdowns, and noticeable trends within the locally, regionally, and nationally. For more information regarding The Joan and Art Barron Veterans Center, click here. This is a full-time (1.0 time-base), benefits-eligible, temporary position anticipated to end on or before 7/31/2021, with the possibility for reappointment and/or permanency. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience Experience: Equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. License and/or Certifications Required Valid California driver's license Ability to complete the Defensive Driving Course Preferred Qualifications Veteran or immediate family (i.e. spouse, parent, child) of a veteran or military service member. Excellent presentation skills and experience presenting to small and large groups of diverse audiences. First-hand experience acquired from personally utilizing VA veterans benefit programs. Experience in serving in a leadership position within the governing board of a Student Veteran Organization or equivalent military/veteran student organization. The Barron Veterans Center works closely with the Student Veteran Organization at SDSU to support the student military population. First-hand knowledge of the policies/procedures of these types of student organizations will help facilitate collaboration between the various military support services on campus. Knowledge of the SDSU General Catalog and CSU guidelines defined by the CSU Trustees and Chancellor's Office. This includes but is not limited to, the UC "A-G" Subject List and CSU Admissions Handbook. Ability to accurately answer prospective student/parents' questions regarding financial aid, housing, academic majors, student life, and other related concerns. Thorough knowledge of SDSU, its enrollment management philosophy, policies and procedures, programs, and services. Ability to assess the effectiveness of school relations' initiatives. Excellent time management skills, ability to effectively work independently, or in teams on multiple tasks or projects. Specialized Requirements Knowledge of CSU and SDSU policies, procedures, and regulations. Knowledge of Enrollment Services computer systems. Thorough knowledge of the Department of Veterans Affairs "VAONCE On-Line Certification System". Thorough knowledge and understanding of VA benefits programs. Experience as a School Certifying Official or veterans resource center coordinator (or equivalent). Knowledge, experience, and ability to actively plan and manage events including the assessment and reservation of venues, coordination of catering and audio-visual requirements, development of printed material such as agenda. Ability to aggressively coordinate event participation among faculty, staff, students, and stakeholders in the community. Compensation and Benefits Starting salary upon appointment not expected to exceed $4,691 per month. CSU Classification Salary Range: $4,691 - $6,683 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on January 28, 2021. To receive full consideration, apply by January 27, 2021. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here. SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at mcothron@sdsu.edu. Closing Date/Time: January 27, 2021
Description: Position Summary The MVP Military & Veterans Program Administrator (MVPA) directs, oversees, and implements the administration of the Joan and Art Barron Veterans Center (JABVC) and other aspects of the program within the intent of and reporting to the Director. In coordination with the Director, the MVPA is responsible for formulating and implementing operational policy for a separate, comprehensive, and diversified veteran and military program. The MVPA must continuously evaluate the services, procedures, and efficiency for the purpose of program improvement. In the absence of the Director, the MVPA must be prepared to assume necessary duties and responsibilities without the benefit of day-to-day assignments by keeping decisions and actions in line with the intent of the Director and the best interest of the students, the Program, the University, and the CSU. The MVPA oversees the daily operations of the JABVC, which may include, but is not limited to, the assignment of staff and student duties in the administrative functions of the office. The MVPA is responsible for supporting the timely, efficient, and accurate processing of federal and/or state VA education benefits for more than 4,000 students each semester. These benefits total more than $12 million per semester, enabling students to progress toward their educational objective. This requires full comprehension of applicable state and federal regulations; interpretation, analysis, and implementation of changes; and ensuring the University is in full compliance with audits conducted by the VA and/or the California State Approving Agency. This position is responsible for advising students on all aspects of their transition from military life to student life and ultimately into the career workforce. This includes not only SDSU students, but also outreach efforts to veterans and other military-affiliated individuals at local community colleges as well as at resource and education fairs. The MVPA must be prepared to counsel and advise prospective, new, and continuing students on actions in their best interest and must be able to quickly identify when additional services are needed and connect these individuals with said resources. This position represents SDSU and the CSU system at regional, state, and national venues, including, but not limited to, the Western Association of Veterans Education Specialists, National Association of Veterans Program Administrators, and the Council of College and Military Educators. The position works directly with media, public affairs, and governmental relations offices on- and off-campus and presents a positive image of the MVP, SDSU, and the CSU system. The position serves as an advocate, advisor, and troubleshooter for administrative challenges on behalf of veteran, active duty, reservist, and military dependent students. As such, the MVPA implements, presents, and continuously enhances the SDSU Military Ally awareness seminars; a program, which provides insight and awareness of the unique nature, background, and challenges military-affiliated students bring to the campus. To ensure the Military Ally program remains relevant and up-to-date, the MVPA must continuously review and analyze the state of affairs for the veteran and military culture across the country. The MVPA works collaboratively with the Director and University Relations and Development to achieve fundraising goals and engage private donors and corporate sponsors for the University's military support programs. This includes drafting and implementing grant proposals, maintaining existing grants, developing measurable metrics, and providing reports as needed. Additionally, the MVPA works collaboratively with the Director in supporting various advisory councils and committees that may consist of seasoned professionals, high-level donors, members of the Campanile Foundation, and high-ranking military leaders of San Diego who provide mentorship, leadership, and assistance to the veteran and military student body. Through a high degree of tact, maturity, and integrity, the MVPA must be able to provide an up-to-date "snapshot" of the veteran and military community on campus to include current numbers, demographic breakdowns, and noticeable trends within the locally, regionally, and nationally. For more information regarding The Joan and Art Barron Veterans Center, click here. This is a full-time (1.0 time-base), benefits-eligible, temporary position anticipated to end on or before 7/31/2021, with the possibility for reappointment and/or permanency. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience Experience: Equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. License and/or Certifications Required Valid California driver's license Ability to complete the Defensive Driving Course Preferred Qualifications Veteran or immediate family (i.e. spouse, parent, child) of a veteran or military service member. Excellent presentation skills and experience presenting to small and large groups of diverse audiences. First-hand experience acquired from personally utilizing VA veterans benefit programs. Experience in serving in a leadership position within the governing board of a Student Veteran Organization or equivalent military/veteran student organization. The Barron Veterans Center works closely with the Student Veteran Organization at SDSU to support the student military population. First-hand knowledge of the policies/procedures of these types of student organizations will help facilitate collaboration between the various military support services on campus. Knowledge of the SDSU General Catalog and CSU guidelines defined by the CSU Trustees and Chancellor's Office. This includes but is not limited to, the UC "A-G" Subject List and CSU Admissions Handbook. Ability to accurately answer prospective student/parents' questions regarding financial aid, housing, academic majors, student life, and other related concerns. Thorough knowledge of SDSU, its enrollment management philosophy, policies and procedures, programs, and services. Ability to assess the effectiveness of school relations' initiatives. Excellent time management skills, ability to effectively work independently, or in teams on multiple tasks or projects. Specialized Requirements Knowledge of CSU and SDSU policies, procedures, and regulations. Knowledge of Enrollment Services computer systems. Thorough knowledge of the Department of Veterans Affairs "VAONCE On-Line Certification System". Thorough knowledge and understanding of VA benefits programs. Experience as a School Certifying Official or veterans resource center coordinator (or equivalent). Knowledge, experience, and ability to actively plan and manage events including the assessment and reservation of venues, coordination of catering and audio-visual requirements, development of printed material such as agenda. Ability to aggressively coordinate event participation among faculty, staff, students, and stakeholders in the community. Compensation and Benefits Starting salary upon appointment not expected to exceed $4,691 per month. CSU Classification Salary Range: $4,691 - $6,683 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on January 28, 2021. To receive full consideration, apply by January 27, 2021. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here. SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at mcothron@sdsu.edu. Closing Date/Time: January 27, 2021
Orange County, CA
Orange County, CA, United States
VETERANS SERVICE/VETERANS REMAINS OFFICER (Administrative Manager I) This position is scheduled to receive salary range increases on the following dates: Effective July 2, 2021 - 2.5% increase Effective July 1, 2022 - 3.0% increase Mandatory Employee Retirement Contributions will decrease on the following dates: Effective July 2, 2021 - 1.2% decrease Effective July 1, 2022 - 0.5% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately as this recruitment may close at any time without further notice. This recruitment is being held to establish an Open Eligible List to fill current and future Administrative Manager I positions within OC Community Resouces until the next recruitment. THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. VETERANS SERVICE OFFICE The O.C. County Veterans Service Office actively pursues the rights of veterans and dependents of the United States Armed Forces to receive Department of Veterans Affairs benefits. We work collaboratively with nationally chartered veterans organizations, the Department of Veterans Affairs and others to assure that veterans and their dependents receive the entitlements they have earned for their military service. Click here for more information on the Veterans Service Office. THE OPPORTUNITY The County of Orange is seeking a dynamic leader to fill the position of Veterans Service Officer. The incumbent will plan, direct and organize the activities of the County's Veterans Service Office (VSO), providing advocacy and assistance to veterans and their dependents. The Veterans Service Officer will play a vital role as liaison to local military installations, veterans' service organizations and community organizations. The Veterans Services Office is a division of the OC Community Resources Agency. The postilion reports to the OC Community Services Deputy Director of Aging and Veterans Services. This position will be appointed by the Orange County Board of Supervisors pursuant to: Military and Veterans' Code 970 to administer the aid provided for in Military and Veterans Code Division 4, Chapter 5. The position conducts analysis of issues and date to support and provide input into the VSO programs and makes policy decisions. The incumbent will develop, establish, and implement procedures, and manage a team of approximately fifteen individuals ensuring achievement of program objectives. Military and Veterans Code 942, which mandates the Board of Supervisor of each county to designate an honorably discharged veteran of the United States military or a member of a veterans' remains organization, as defined in MVC Section 951, who shall cause to be decently interred the body of any veteran or spouse or eligible dependent of a veteran as defined by the United States Department of Veterans Affairs for compensation purposes who dies in the county. Duties of the Veterans Service/Veterans Remains Officer will include, but not limited to: Plans, directs, organizes and coordinates the activities of the Veterans Service Office. Provides leadership and support to a dynamic team of Supervising Veterans Claims Representative, Veterans Claims Representative, clerical support and work study employees. Formulates and implements policies on County veterans' services. Prepares an annual budget and monitors expenditures within the approved budget. Directs staff in establishing and maintaining contact with veterans and their dependents. Analyzes and determines the impact of new/revised federal and state legislation or regulations regarding veteran assistance programs. Administers contract agreements with the California Department of Veterans Affairs. Identifies operational problems and develops solutions. Prepares and gives presentations on veterans' programs and issues. Acts as a liasison with veteran organizations and federal, state, and local agencies to promote and protect veterans interests. Participates on councils, committees, or task forces that develop special programs for veterans and dependents. Advocates for services for military and family Upon determination of positive identification of status, the County Veteran Remains Officer works with the designated mortuary, who then prepares the remains for the veteran, eligible surviving spouse or the dependent of a veteran. County Veterans Remains Office works in conjunction with the Riverside National Cemetery to prepare for final interment. Upon completion of the perpetration of the remains, the County Veterans Remains Office, Riverside National Cemetery and the designated mortuary facilitate the transport and final interment of the veteran, eligible surviving spouse or dependent of a veteran. The County Veterans Remains Office maintains detailed records which includes the burial location and per MVC 948, also provides this information to the Orange County Clerk of the Board. DESIREABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be a natural leader with knowledge and experience planning and developing programs, implementing policies and procedures related to Veterans' rights and benefits provided by federal and state laws. They will also possess a Bachelor's degree in Business Administration, Public Administration or a closely related field from an accredited college or university and five (5) years of experience that demonstrates the ability to perform the essential functions of the job classification which must included two (2) years of management or supervision experience. County of Orange managers must possess the education and experience that demonstrate the following core competencies, consistent with the position's level in the administrative management series and assignment, in addition to the minimum qualifications. Technical Expertise Knowledge of complex principles, methods, standards, and techniques associated with the technical duties related to the VSO. Knowledge of various computer software applications used to organize and disseminate information related to VSO's budgets, and other management communications; including managing the Memorandum of Understanding between the VSO and CalVet knowledge of modern principles and methods of public and business administration including organization, fiscal management, budgetary preparation and control, and personnel management. Leadership Supervision Influences, motivates, guides, and directs others toward meeting business objectives, while encouraging openness, creativity, and innovation; coaches, mentors, challenges, and works collaboratively with direct reports to align personal development and goal achievement with business objectives and organizational vision. Click here for complete classification description for Administrative Manager I SPECIAL REQUIREMENTS Within 12 months of the date of appointment, the incumbent must attend a training course from the California Department of Veteran Affairs, successfully pass the examination, achieve and maintain accreditation from the California Department of Veterans Affairs (CalVet), and pass a Federal Background Investigation . The incumbent must also obtain and maintain Veteran Benefits Management System (VBMS) and other Veterans Affairs (VA) database access for the duration of employment. Incumbent must have served on active duty in the U.S. Armed Forces and must have been discharged or released under honorable conditions. RECRUITMENT PROCESS Human Resources Services screens all applications to identify inf the applicant qualifies for the position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the recruitment process. Recorded Structured Oral Interview | rSOI (Weighed 100%): Applicants will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions. Only the most competitive applicants will be placed on the eligible list. Based on the Department's needs, the recruitment procedures listed above may be modified. Applicants will be notified of any changes in the recruitment procedures. Completion of a background investigation to the satisfactory of the County may be required for some assignments. Eligible List: Once the assessment has been completed; HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies. Background Investigation: Once accredited with the California Department of Veterans Affairs the incumbent will be required to pass a Federal Background investigation to be granted a Veteran Affairs sponsored Personal Identity Verification (PIV) Card and Veteran Benefits Management System (VBMS) access. This Federal Background is conducted every three (3) to five (5) years. The Federal Background is comprehensive and requires the incumbent submit all requested information to the Office of Personnel Management for a determination of suitability, which is dependent from any background the County of Orange conducts before employment. ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. Note: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Melanie Ramos at 714.227.5856 or at melanie.ramos@occr.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous
VETERANS SERVICE/VETERANS REMAINS OFFICER (Administrative Manager I) This position is scheduled to receive salary range increases on the following dates: Effective July 2, 2021 - 2.5% increase Effective July 1, 2022 - 3.0% increase Mandatory Employee Retirement Contributions will decrease on the following dates: Effective July 2, 2021 - 1.2% decrease Effective July 1, 2022 - 0.5% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately as this recruitment may close at any time without further notice. This recruitment is being held to establish an Open Eligible List to fill current and future Administrative Manager I positions within OC Community Resouces until the next recruitment. THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. VETERANS SERVICE OFFICE The O.C. County Veterans Service Office actively pursues the rights of veterans and dependents of the United States Armed Forces to receive Department of Veterans Affairs benefits. We work collaboratively with nationally chartered veterans organizations, the Department of Veterans Affairs and others to assure that veterans and their dependents receive the entitlements they have earned for their military service. Click here for more information on the Veterans Service Office. THE OPPORTUNITY The County of Orange is seeking a dynamic leader to fill the position of Veterans Service Officer. The incumbent will plan, direct and organize the activities of the County's Veterans Service Office (VSO), providing advocacy and assistance to veterans and their dependents. The Veterans Service Officer will play a vital role as liaison to local military installations, veterans' service organizations and community organizations. The Veterans Services Office is a division of the OC Community Resources Agency. The postilion reports to the OC Community Services Deputy Director of Aging and Veterans Services. This position will be appointed by the Orange County Board of Supervisors pursuant to: Military and Veterans' Code 970 to administer the aid provided for in Military and Veterans Code Division 4, Chapter 5. The position conducts analysis of issues and date to support and provide input into the VSO programs and makes policy decisions. The incumbent will develop, establish, and implement procedures, and manage a team of approximately fifteen individuals ensuring achievement of program objectives. Military and Veterans Code 942, which mandates the Board of Supervisor of each county to designate an honorably discharged veteran of the United States military or a member of a veterans' remains organization, as defined in MVC Section 951, who shall cause to be decently interred the body of any veteran or spouse or eligible dependent of a veteran as defined by the United States Department of Veterans Affairs for compensation purposes who dies in the county. Duties of the Veterans Service/Veterans Remains Officer will include, but not limited to: Plans, directs, organizes and coordinates the activities of the Veterans Service Office. Provides leadership and support to a dynamic team of Supervising Veterans Claims Representative, Veterans Claims Representative, clerical support and work study employees. Formulates and implements policies on County veterans' services. Prepares an annual budget and monitors expenditures within the approved budget. Directs staff in establishing and maintaining contact with veterans and their dependents. Analyzes and determines the impact of new/revised federal and state legislation or regulations regarding veteran assistance programs. Administers contract agreements with the California Department of Veterans Affairs. Identifies operational problems and develops solutions. Prepares and gives presentations on veterans' programs and issues. Acts as a liasison with veteran organizations and federal, state, and local agencies to promote and protect veterans interests. Participates on councils, committees, or task forces that develop special programs for veterans and dependents. Advocates for services for military and family Upon determination of positive identification of status, the County Veteran Remains Officer works with the designated mortuary, who then prepares the remains for the veteran, eligible surviving spouse or the dependent of a veteran. County Veterans Remains Office works in conjunction with the Riverside National Cemetery to prepare for final interment. Upon completion of the perpetration of the remains, the County Veterans Remains Office, Riverside National Cemetery and the designated mortuary facilitate the transport and final interment of the veteran, eligible surviving spouse or dependent of a veteran. The County Veterans Remains Office maintains detailed records which includes the burial location and per MVC 948, also provides this information to the Orange County Clerk of the Board. DESIREABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be a natural leader with knowledge and experience planning and developing programs, implementing policies and procedures related to Veterans' rights and benefits provided by federal and state laws. They will also possess a Bachelor's degree in Business Administration, Public Administration or a closely related field from an accredited college or university and five (5) years of experience that demonstrates the ability to perform the essential functions of the job classification which must included two (2) years of management or supervision experience. County of Orange managers must possess the education and experience that demonstrate the following core competencies, consistent with the position's level in the administrative management series and assignment, in addition to the minimum qualifications. Technical Expertise Knowledge of complex principles, methods, standards, and techniques associated with the technical duties related to the VSO. Knowledge of various computer software applications used to organize and disseminate information related to VSO's budgets, and other management communications; including managing the Memorandum of Understanding between the VSO and CalVet knowledge of modern principles and methods of public and business administration including organization, fiscal management, budgetary preparation and control, and personnel management. Leadership Supervision Influences, motivates, guides, and directs others toward meeting business objectives, while encouraging openness, creativity, and innovation; coaches, mentors, challenges, and works collaboratively with direct reports to align personal development and goal achievement with business objectives and organizational vision. Click here for complete classification description for Administrative Manager I SPECIAL REQUIREMENTS Within 12 months of the date of appointment, the incumbent must attend a training course from the California Department of Veteran Affairs, successfully pass the examination, achieve and maintain accreditation from the California Department of Veterans Affairs (CalVet), and pass a Federal Background Investigation . The incumbent must also obtain and maintain Veteran Benefits Management System (VBMS) and other Veterans Affairs (VA) database access for the duration of employment. Incumbent must have served on active duty in the U.S. Armed Forces and must have been discharged or released under honorable conditions. RECRUITMENT PROCESS Human Resources Services screens all applications to identify inf the applicant qualifies for the position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the recruitment process. Recorded Structured Oral Interview | rSOI (Weighed 100%): Applicants will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions. Only the most competitive applicants will be placed on the eligible list. Based on the Department's needs, the recruitment procedures listed above may be modified. Applicants will be notified of any changes in the recruitment procedures. Completion of a background investigation to the satisfactory of the County may be required for some assignments. Eligible List: Once the assessment has been completed; HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies. Background Investigation: Once accredited with the California Department of Veterans Affairs the incumbent will be required to pass a Federal Background investigation to be granted a Veteran Affairs sponsored Personal Identity Verification (PIV) Card and Veteran Benefits Management System (VBMS) access. This Federal Background is conducted every three (3) to five (5) years. The Federal Background is comprehensive and requires the incumbent submit all requested information to the Office of Personnel Management for a determination of suitability, which is dependent from any background the County of Orange conducts before employment. ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. Note: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Melanie Ramos at 714.227.5856 or at melanie.ramos@occr.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: Continuous