4 Veteran Services jobs

This examination is being given to fill one vacancy in theVeterans Service Officeand to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Prepares claims packages; completes claims forms and documents for submission to the Veterans Administration for a wide range of veteran and survivor benefits; advises claimants of required supporting documentation; insures documentation is included in claim package when possible. Assists clients in securing evidence to complete claim package, including legal documents, medical records, service records and other documentation which supports entitlement to benefits. Provides information regarding benefits available to veterans and/or their dependents, including conditions of entitlement; advises clients about and explains vocational, educational, financial, and medical rights and benefits; provides information regarding community resources. Verifies entitlement to benefits for non-veteran administration programs; invites claim action as appropriate; coordinates with other County agencies. Conducts outreach; may address groups regarding functions and responsibilities of the office; visits homes, hospitals or other sites as required. Maintains liaison with veteran's organizations and community organizations. Prepares and maintains reports and correspondence. May act for the County Veterans Services Officer as assigned. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience: One year as a Veterans Service Representative I in San Joaquin County service. OR PATTERN II Education: Completion of 60 semester (or 90 quarter) units from an accredited college or university with course work in military science, business or public administration, psychology, health science, social science or a related field. Experience: One year working directly with veterans to determine their eligibility for benefits and help them prepare benefit claims, in a county veterans' service office, a veteran's service contact office, a Veterans' Administration regional office, or a military installation. Substitutions: The following additional experience may be substituted for the required education on a year-for-year basis, where one year of experience is considered equivalent to 30 semester (or 45 quarter) college units: 1) clerical or administrative support experience in a county veterans service, a veterans' service contact office, or a Veterans' Administration regional office; OR 2) technical administrative experience in a government, military, health care or social service agency that included interviewing clients to determine their eligibility for services or program benefits, as well as researching and explaining policies, laws, and/or regulations; OR 3) experience in a county veterans' service office, a veteran's service contact office, a Veterans' Administration regional office, or a military installation, that involved working directly with veterans to determine their eligibility for benefits and help them prepare benefit claims. AND FOR BOTH PATTERNS Special Requirements : Must have completed a course of instruction in Veterans Benefits as prescribed by Title 38, Code of Federal Regulations 14.629 AND be accredited by the California Department of Veterans Affairs as a Service Organization Representative. License: Possession of a valid California driver's license. Note: Supplemental application must be submitted with employment application. KNOWLEDGE Federal, state and local laws relating to veterans' rights, benefits and obligations; methods and techniques of data collection and evaluation; basic principles of human behavior; methods and techniques for maintaining records and filing systems; relevant community resources and service programs, and the procedures of obtaining services; public relations, interviewing and counseling methods and techniques; medical terms used in veterans-related legislation, regulations and claims presentation; modern office automation technology and standard office computer software programs. ABILITY Read, understand, and apply laws and regulations pertaining to the rights and benefits of veterans; elicit information from a variety of clients; collect, interpret and analyze data from various sources; communicate effectively, both orally and in writing; and establish and maintain effective working relationships with others; operate computers and related software and apply computer applications to departmental functions; prepare and give public presentations; prepare reports and correspondence; maintain records. PHYSICAL/MENTAL REQUIREMENTS Mobility -Operation of a data entry device; repetitive motion; sitting, standing, walking for extended periods of time; driving; occasional pushing, pulling, bending, squatting; Lifting -Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual -Constant good overall vision and reading/close-up work; read computer screens; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity -Reaching; grasping; repetitive motion; writing; Hearing/Talking -Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological -Frequent decision making, concentration, and public contact; public speaking; deal with emergency situations; Special Requirements -Some assignments may require working weekends/nights; working alone; Environmental -Occasional exposure to varied weather conditions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented bySEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation :The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals,use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 9/27/2019 11:59:00 PM

FIRST DAY OF FILING August 18, 2015 EXAM NUMBER R11383 FILING TYPE Open Continuous TYPE OF RECRUITMENT Interdepartmental Promotional Opportunity JOB OPPORTUNITY INFORMATION Restricted to permanent employees of the County of Los Angeles who have successfully completed their initial probationary period. Only current enrollees in the Veteran Intern, Office and Clerical Support on-the-job training programs in the service of the County of Los Angeles approved by the Director of Personnel may compete in this examination for permanent appointment to the Intermediate Clerk position in accordance with Civil Service Rule 6.02(3). Applicants must have completed a minimum of six (6) months or more as a Veteran Intern, Office and Clerical Support in the County of Los Angeles. No withhold is allowed in this examination. REBULLETIN INFORMATION This announcement is a rebulletin to reopen the filing period and update Application and Filing Information. Persons who have already applied within the last 12 months need not reapply, but may submit additional information by the last day of filing. The information must include your name, the correct examination title and number. CLASSIFICATION STANDARDS Positions allocable to this classtypically report to aclerical supervisoror higher andperform specialized clerical duties requiring a working knowledge of specialized subject matter and the specialized clerical functions involved. Performance of assigned duties requiresinitiative and independent judgment within procedural and policy limits. Essential Job Functions Processesdocuments according to established procedures; examples includereports, charts, tables and lists, bills, receipts, statements, case files,permits, licenses, and notices. Reviews documents for completeness, accuracy, and compliance with legal and other requirements. Answers questions and providesinformation to the public concerning regulations, procedures, forms, applications, and permit requests . Maintains records requiring specialized knowledge and judgment in the selection, compilation or computation of data; examples includecost records and distribution and control ledgers which can be posted without extensive knowledge of bookkeeping. Compares or segregates documents where specialized knowledge of the function and more than a routine check for completeness and accuracy is involved. Utilizes office machines such ascomputers or terminals, copiers, scanners, or calculators incidental to the performanceof other duties. Searches records and files for data where judgment and discrimination are required in selecting or abstracting material. Indexes and cross-references records and files. Sorts, arranges and files documents; retrieves and issues filed materials. Calculates amounts due and collects fees. Requests, receives, stores, inventories, and issues office supplies, and maintains related records. Receives, sorts and distributes mail. Serves as a receptionist or counter clerk, as needed. Requirements SELECTION REQUIREMENTS Six months of office clerical experience in an on-the-job training program as a Veteran Intern, Office and Clerical Support* approved by the Director of Personnel in the County of Los Angeles. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS 2 - Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Consideration walking may be involved. SPECIAL REQUIREMENT INFORMATION * To qualify, applicants must hold the payroll title of Veteran Intern, Office and Clerical Support, in the service of the County of Los Angeles. No out-of-class experience will be accepted. Additional Information EXAMINATION CONTENT This examination will consist of a written test weighted 100% that contains both computerized and paper-and-pencil components covering: Written Expression Reading Comprehension Data Analysis and Decision-Making Office Practices and Procedures Customer Service Achievement and Orientation Dependability Customer Service Potential Customer Focus Conscientiousness, and Retention Applicants must meet the Selection Requirements and receive a passing score of 70% or higher in order to be placed on the Eligible Register. TRANSFER OF SCORES Candidates who have taken identical written test part(s) for other exams within the last 12 months will have their written test scores for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Your scores will be transferred to the new examination and you may not be allowed to re-take any identical test parts for at least a year. Applicants may receive written test notice via email and are responsible for providing a valid email address. Please add jcheung@hr.lacounty.gov to your address book to ensure the emails reach your Inbox. WRITTEN TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TEST PREPARATION Test preparation resources are available to help applicants prepare for written employment tests: An interactive Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at: http://hr.lacounty.gov . and click on "Job Info Center." In the Section "Some Helpful Links," click on " Employment Test Preparation ." You can also access practice tests for the computerized portion of the test by going to the following website: http://www.shldirect.com/practice.tests.html . While these study guides will help in preparing for the test, we advise you to review ALL related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete for this examination more than once every twelve (12) months. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill vacancies at various departments throughout the County of Los Angeles as they occur. APPLICATION AND FILING INFORMATION Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this web site. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: All applications must enter a valid social security number at the time of filing. Entering anything other than a valid social security number (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. Available Shift: Any California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: James Cheung Department Contact Phone: (213) 738 - 2361 Department Contact Email: jcheung@hr.lacounty.gov Closing Date/Time: Continuous

Description The San Mateo County Human Services Agency, County Veterans Services Office (CVSO) is looking for a qualified Veteran Outreach Worker (Community Worker I) - Extra Help. Under general supervision, the Veteran Outreach Worker - Extra Help will provide outreach and administrative support to the County Veterans Services Office (CVSO). The County Veterans Services Office staff act as liaisons for veterans and their families in obtaining benefits from the Department of Veterans Affairs (VA). The Veteran Outreach Worker will support the County Veteran Services Officer and 3 Veteran Service Representatives who assist military veterans in filing service-connected disability claims with the VA. They also assist veterans in obtaining benefits related to vocational rehabilitation, VA home loans, education, insurance, burial benefits and non-service connected pension benefits. A key role of the CVSO is to interview, assess, and understand the needs of veterans seeking services and facilitate referrals for community services (employment, behavioral health and recovery, housing, and support services) as needed. The Veteran Outreach Worker will routinely visit community centers throughout the county where US military veterans may gather to inform of Veteran Administration, California Department of Veterans Affairs, and County benefits. Additionally, when at the office, will greet and register clients, create the client profile in our systems, data entry, reports, issues County Veteran ID cards, provides office support to CVSO and Veterans Commission meetings, and represents the office at outreach events. Local travel is required, and the Veteran Outreach Worker will be expected to work occasional evenings and possibly weekend events, with advanced notice. The ideal candidate will have the following attributes: Commitment to service excellence. Excellent customer service skills. Excellent verbal and written communication skills. Excellent skills with using Microsoft Office Suite. A passion for public service and interest in serving military veterans. Knowledge of services available through the U.S. Department of Veterans Affairs and the California Department of Veterans Affairs Ability to manage multiple priorities and able to work independently on the behalf of others. Must have work experience with a diverse population. A military veteran is highly preferred EXAMPLES OF DUTIES Provide educational services to the clientele served; schedule, arrange, and assist in the facilitation of informational programs and activities to support the county veteran population. Perform outreach to provide education and information to individuals who are military veterans and or dependents of such. Establish, maintain, and develop rapport with members of the community served. Conduct outreach activities to community organizations to provide information about benefits and resources provided to them by the U.S. and CA Department of Veterans Affairs. Create and maintain an outreach calendar for the CVSO Prepare and distribute flyers to publicize services and community activities. Answers the CVSO telephone line and respond to emails; takes and relays messages and schedule appointments. Greets visitors to the CVSO office. Provide administrative support as needed at County Veterans Commission meetings. Collects, enters, processes a wide range of procedures, sorts, and tabulates information according to office process and procedure. Operates a variety of office equipment such as computer terminals, calculators, fax, copier, information and data systems. Makes mathematical calculations; assembles, tabulates and compares data; compiles a variety of data to include claims and reports. Prepares, composes, types or assembles information into proper form from outlined instructions or established procedures including letters, forms, records and reports from rough drafts, marginal notes or verbal instructions. NOTE: Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. This is a temporary, short term, extra help position and will end on June 30, 2020. Application/Examination This is an extra-help recruitment. Anyone may apply. The Human Services Agency will contact qualified candidates directly for a departmental interview. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. Interested applicants should submit a letter of interest and a resume by September 20th, 11:59 pm PST to: Tammie Sweetser, Assistant to the Director of Collaborative Community Outcomes San Mateo County Human Services Agency 1 Davis Drive Belmont, CA 94002 Or apply via email to: TSweetser@smcgov.org Applicants who pass the screening will be scheduled for an interview to be held on September 25th and 26th. For information on the County Veterans Services Office, located at 550 Quarry Road, San Carlos, please visit our website at: http://hsa.smcgov.org/veterans At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The Countyis an Equal Opportunity Employer. Analyst: Arlene Cahill (082919) (Community Worker I - G112)