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  • VETERANS SERVICE OFFICER - PROGRAM SPECIALIST - PART TIME

    Port Orchard, Washington United States Kitsap County, WA Full Time $70,636.80 - $90,355.20 Annually Jan 15, 2026
    KITSAP COUNTY Employer:

    Kitsap County, WA

    Kitsap County employs over 1100 employees in jobs that allow employees to make their mark and make a difference in their local community.  The County strives to provide effective and efficient services by continually assessing its purpose, promoting and rewarding innovation and fostering employee development.  Kitsap's Human Resources team provides the employee programs and benefits to keep Kitsap a great place to work. ​- Nancy Buonanno Grennan, Human Resources Director Our Mission ​Human Resources recruits talented, career-minded leaders; supports employee development; builds trust; celebrates teamwork; works with integrity and clear communication. Our Vision  If we are successful, Kitsap County will be a trusting & competitive organization that employs and develops the most effective, professional & friendly staff available. Our Values We make decisions out of a sense of fairness & we will remember the "Human" part of HR.We focus on the needs of our customers & work to earn their trust.We do the right thing, no matter who is involved.We are relentlessly positive.  

    Apply Now View job Employer Profile

    Job Description

    OVERVIEW

    This is an outstanding opportunity for a mission-driven professional to play a vital role in supporting veterans, service members, and their families by ensuring access to the benefits they have earned through service. Serving as a trusted advocate and liaison, this position directly impacts the quality of life for veterans by guiding them through complex federal, state, and local Veterans Affairs (VA) benefit systems.

    In this role, you will work at the intersection of public service, advocacy, and community partnership-collaborating with nonprofit organizations such as DAV, VFW, and the American Legion, as well as government entities. This position offers a meaningful career path for individuals passionate about service, social impact, and navigating complex regulatory systems while making a lasting difference in the veteran community.

    You will join a role that blends hands-on client interaction with technical expertise and advocacy, offering both professional growth and the opportunity to serve as a critical resource for veterans and their families across the community.

    As the Veterans Services Officer, you will:
    • Educate and guide veterans and their families on available federal, state, and local benefits, including healthcare, education, housing, employment, pensions, disability compensation, and burial benefits.
    • Lead claims assistance efforts by preparing, filing, monitoring, and tracking disability, pension, and survivor benefit claims with the Department of Veterans Affairs.
    • Gather and analyze evidence by collecting medical records, service documentation, and supporting materials required to substantiate claims.
    • Advocate on behalf of veterans by serving as a county liaison to the VA and representing clients throughout the claims and benefits process.
    • Navigate appeals processes by assisting veterans with denied claims and preparing documentation for appeals submissions.
    • Connect veterans to resources by linking individuals to community-based services, nonprofit organizations, job fairs, and support programs.
    • Conduct client interviews with veterans and family members to gather detailed information necessary for claims development and benefit eligibility.
    • Prepare and process claims by drafting and submitting benefits applications and disability rating claims in compliance with VA regulations.
    • Ensure compliance with organizational policies, standards, and applicable regulations while performing additional duties as assigned.

    What you bring:
    Professional and Education Credentials: Associate's degree in social service, human services, or closely related field AND two years of experience working with Veteran's to gather evidence and information in processing claims. Relevant work experience demonstrating required knowledge, skills, and abilities may substitute for educational requirements. Work experience is essential and cannot be replaced by additional education.
    Communication/Interpersonal Skills:
    • Strong Interviewing Skills: Ability to conduct compassionate, thorough interviews with veterans and family members to accurately gather sensitive personal, medical, and service-related information.
    • Clear Written Communication: Capable of drafting concise, accurate claim narratives, correspondence, and supporting statements for submission to the VA.
    • Advocacy and Trust-Building: Demonstrates empathy, professionalism, and cultural competence when working with veterans from diverse backgrounds, fostering trust during often complex and emotional processes.
    Technical / Industry Background
    • Knowledge of VA Systems and Regulations: Working understanding of VA disability compensation, pensions, education benefits, survivor benefits, and burial benefits is essential to ensure accurate guidance and claim preparation.
    • Experience with Electronic Claims Systems and Records Management: Ability to navigate VA portals, track claims, and maintain confidential records in compliance with privacy laws (HIPAA, VA standards).
    Additional Preferred Qualifications:
    • Military Service or Veteran Affiliation: Firsthand understanding of military culture enhances rapport and credibility when assisting veterans and service members.
    • Knowledge of Community Resources: Familiarity with local housing, employment services, healthcare providers, job fairs, and nonprofit resources to connect veterans with comprehensive support beyond VA benefits.
    • Bilingual Skills: Ability to communicate effectively with non-English-speaking veterans and families to improve access to benefits and services.


    For the complete job description:
    For more information about Human Services: https://www.kitsap.gov/hs/Pages/Default%20Home%20Page%20HS.aspx

    OTHER POSITION RELATED INFORMATION

    • Who May Apply: This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills.
    • This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA)
    • Non-represented and covered under the Kitsap County Personnel Manual.
    • Prior to employment, the successful candidate must:
      • Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications.
      • Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting.
      • Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration.
      • Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting.
    • Driving Requirements
      • The successful incumbent must meet the driving requirements of this position and submit a copy a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment. The successful incumbent must obtain a valid Washington State Driver’s License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as:
        • Category 2: Driver operates a personal vehicle as an essential function for official County business.
    • Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office.
    • Work hours for this position are M-F 8:00 am - 12:00 pm, however flexibility for the program is required.
    • This posting may be used to fill future openings.
    • Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an ap plicant are exempt from public inspection.


    At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees.

    County Paid Benefits Include:
    Medical - Kaiser Permanente (HMO) or Aetna (PPO)
    Dental - Delta Dental or Willamette
    Vision - VSP
    Flexible Spending Accounts (FSA)
    Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL)
    Disability - Short-term disability & Long-term disability
    Voya Voluntary Insurance
    Transportation incentives
    Employee Assistance Program
    Travel Assistance Program
    Wellness program
    Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide .

    *Voluntary benefit options also available at the employee's expense

    Retirement:
    Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security.

    Deferred Compensation (IRS Plan 457b): tax-deferred savings program

    Holidays
    11 paid holidays and 2 additional floating holiday per year. One additional floating holiday after 10 years of service.

    Vacation Leave
    New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows:

    Upon completion of 2 years: 15 days per year (10.00 hours per month)
    Upon completion of 5 years: 20 days per year (13.33 hours per month)
    Upon completion of 10 years: 25 days per year (16.67 hours per month)

    Sick Leave
    All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next.

    ***Part-time employees benefit contributions and leave accruals will be prorated***

    Current County Employees
    If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status.

    NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx

    Closing Date/Time: 1/28/2026 11:59 PM Pacific
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Veteran Services Jobs & Career Support for Transitioning Heroes

Veteran Services Jobs & Career Support for Transitioning Heroes

Veterans have unique skills, experiences, and perspectives that can translate well into various career opportunities after military service. The job market offers numerous options tailored to veterans’ needs, from healthcare to administrative roles. This article explores some of the top job opportunities within Veterans Affairs (VA) and highlights the resources available to veterans, transitioning service members, and military families seeking civilian careers.

 

Career Opportunities in Veterans Affairs

One of the most significant avenues for veterans is the Department of Veterans Affairs (VA). As a federal agency dedicated to supporting veterans, the VA offers various career opportunities in healthcare, administration, and veteran support services. Working at the VA allows veterans to continue serving their fellow service members and provides a fulfilling and stable career path.

1. Healthcare Careers

The VA employs over 300,000 people, many of whom are working in healthcare roles. These include doctors, nurses, medical assistants, and mental health professionals. Veterans with medical training can transition smoothly into these roles, helping fellow service members receive the care they deserve. Positions in San Diego and other locations offer veterans a chance to continue serving by providing healthcare tailored to the unique needs of military personnel.

2. Administrative and Support Roles

For those who prefer non-medical careers, the VA offers opportunities in administration, including human resources, finance, and office management. Veterans with experience in organizational leadership, logistics, or finance can find rewarding positions in these areas. The VA needs administrative staff to ensure the smooth delivery of benefits and services, and these roles are critical to supporting veterans nationwide.

3. Benefits and Claims Assistance

Veterans can also consider roles in benefits administration, where they can work to help fellow veterans access their VA benefits, from healthcare and disability compensation to educational support. Employees in this sector play an important role in guiding veterans through the often complex claims process.

4. Job Application and Career Resources

The VA makes it easy for veterans to explore job openings and learn how to apply for these positions. Veterans should utilize the VA’s resume writing tips, interview preparation resources, and job referral services. The VA is committed to helping veterans succeed in civilian careers, offering veterans preference in hiring and providing comprehensive onboarding programs for new hires.

 

Career Support for Transitioning Service Members

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For veterans transitioning out of the military, navigating the civilian job market can be daunting. However, many resources are available to assist them, ensuring a smoother transition into civilian life.

1. Employment Services and Resources

Transitioning service members can benefit from various employment services to help them find jobs, write resumes, and prepare for interviews. These resources include both government-sponsored programs and private organizations dedicated to veteran employment. For example, the Experience Counts campaign emphasizes the value of military skills in the civilian workforce and helps veterans translate their training and experience into job opportunities.

2. Military Spouse Support

Many programs also extend to military spouses, recognizing their challenges when moving between duty stations. Employment resources for military spouses include job placement services, networking opportunities, and entrepreneurship programs. Military families often face unique circumstances, and support for spouses can significantly improve their career prospects.

3. Job Referral and Placement Services

Organizations such as Hire Heroes USA and Veterans Employment and Training Service (VETS) offer job referral and placement services for veterans and their families. These programs connect veterans with employers who value military experience and help them find careers that match their skills and interests.

4. Training and Resources for Civilian Jobs

Veterans seeking additional training can access various resources to help them qualify for civilian roles. Programs like the VA Vocational Rehabilitation and Employment (VR&E) provide education, training, and counseling to veterans with disabilities. This service helps veterans transition into meaningful careers while overcoming barriers to employment.

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Support Services for Veterans

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In addition to employment services, veterans can access various support programs to ensure their long-term well-being.

1. National Resource Directory (NRD)

The National Resource Directory (NRD) is a comprehensive resource for veterans, providing information on healthcare, education, and employment. The NRD connects veterans with local services, including mental health support and benefits counseling. Veterans and their families can use the NRD to access housing assistance, legal services, and job training information.

2. Healthcare and Benefits

Healthcare remains a top priority for many veterans. The VA provides comprehensive medical care through its nationwide network of hospitals and clinics. Veterans can receive treatment for service-related injuries, manage chronic conditions, and access mental health services. VA benefits include disability compensation, pensions, and education assistance through the GI Bill.

3. Support for Veterans with Disabilities

Veterans with disabilities may need additional support as they transition into civilian life. The VA Vocational Rehabilitation and Employment (VR&E) program offers specialized services, including counseling and employment training, to help veterans find jobs that accommodate their physical or mental health needs. Veterans with disabilities can also receive assistive technology to improve their quality of life and enhance their job performance.

4. Local VA Offices and Services

For veterans seeking more personalized assistance, local VA offices offer face-to-face support. These offices provide veterans access to healthcare, job counseling, and benefits assistance. Veterans can find their nearest VA office by visiting the VA website or calling the national VA hotline.

 

Career Development and Resources

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Veterans can continue to grow and advance in their careers by taking advantage of the many resources available for professional development.

1. Entrepreneurship and Small Business Support

Many veterans pursue careers as small business owners. The Center for Veterans Enterprise (CVE) offers programs to help veterans start and grow their businesses. The CVE provides access to federal contracting opportunities, networking events, and mentorship programs to help veteran entrepreneurs succeed.

2. Veteran-Owned Business Resources

Veterans who own businesses can benefit from exclusive resources, including access to government contracts through the Veterans First Contracting Program. This program prioritizes veteran-owned businesses in federal contracting and significantly boosts those looking to work with the government.

3. Online Job Search Tools

Veterans looking for jobs can access a variety of online job search tools. Websites like USAJOBS and LinkedIn offer tailored job listings for veterans, while platforms such as HireVeterans and VetJobs provide additional resources for job seekers. Veterans can use these tools to search for jobs, build resumes, and connect with potential employers.

4. Resume Building and Career Planning

For veterans seeking to fine-tune their resumes and career plans, resources such as My Next Move for Veterans and CareerOneStop offer free tools to assist with resume writing, job exploration, and career development. These platforms help veterans align their military experience with civilian job qualifications, making the transition smoother and more effective.

The journey from military service to civilian employment can be challenging, but veterans have access to a wealth of resources that make this transition smoother. Veterans are well-equipped to succeed in the civilian workforce, from healthcare and benefits to job training and entrepreneurship support. By exploring the many career opportunities within the VA and utilizing the programs designed specifically for veterans, transitioning service members can embark on rewarding new careers while continuing to serve their fellow veterans.

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