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  • Veteran Certification Specialist - (Student Services Professional II) - Registrar's Office

    San Francisco, California 94132 United States Cal State University (CSU) San Francisco May 22, 2025
    Cal State University (CSU) San Francisco Employer:

    Cal State University (CSU) San Francisco

    Apply Now View job Employer Profile

    Job Description

    *SFSU INTERNAL APPLICANTS ONLY*

    Working Title

    Veteran Certification Specialist

    SF State University

    San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

    Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

    San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

    The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

    Department

    Registrar's Office

    Appointment Type

    This is a one-year temporary appointment from date of hire. It may also be eligible for renewal.

    Time Base

    Full-Time (1.0 FTE)

    Work Schedule

    Monday through Friday, 8 a.m. to 5 p.m.

    Anticipated Hiring Salary

    $5,441.00 Per Month ($65,292.00 Annually)

    Salary is commensurate with experience.

    Position Summary

    The purpose of this position is to be the University representative and provide outreach to prospective students who are veterans and academic advising, counseling, certification, and maintenance of academic records for continuing student veterans and veteran dependents. The incumbent is responsible for providing benefit and registration counseling to prospective admits who are veterans and dependents of veterans. The incumbent is also responsible for educational counseling and certification of veteran's educational plans as well as facilitating registration and enrollment for all veterans and dependents eligible for benefits. The incumbent is also responsible for staffing and coordinating services at the Veteran Services Center and providing support to VETS Corner.

    Position Information

    Certify and Support program:
    • Serve as a School Certifying Official, certifying enrollment for eligible military affiliated students. Field inquiries from the VA regarding student records and

      enrollment.
    • Resolve student-scheduling problems, including eligibility, status, payments, administrative and financial holds.
    • Maintain complete, accurate, and compliant student records in Campus Solutions, OnBase, Enrollment Manager, and other records locations, platforms, and systems.
    • Assist with annual application to State Approving Agency (CSAAVE) accreditation to maintain SF State’s compliance with the VA to offer education benefits. Assist with other VA and related compliance paperwork and applicates.
    • Support annual office audit and VA site visit.

    Counsel and Advise Students:
    • Advise students on University policies and procedures for certification of enrollment leading to VA educational benefits. Advice provided includes outreach to prospective students on admissions and veteran education benefits, communicating with new and continuing students regarding their eligibility status including fee payments, administrative and financial holds.
    • Counsel students on their VA certification and University degree progress. Advise students on a variety of related topics including university policy and procedures; education benefits; and degree audit and remaining degree requirements using existing Registrar’s Office reports and tools available to students in Self-Service.
    • Advise students on academic status, including probation, and interprets and applies policies to resolve issues with disqualification, probation status, and reinstatement.
    • Advise students on Academic Probation and interprets and applies policies to resolve issues with disqualification, probation status and reinstatement.
    • Advise students on procedure to petition the Board of Appeals and Review and communicate the board’s decision. Position advises students about deadlines and procedures for registration, probation and disqualification, degree progress and graduation.
    • Make appropriate judgments and recommendations when counseling students on all policies and procedures of the University.

    Coordinate programs for military-affiliated community
    • Manage daily operations of VA Work Study student recruiting, training, and scheduling work shifts.
    • Work with the veterans student organization on daily operations and events planning.
    • Serve as an education benefits liaison across campus, working with other offices, departments, and units to provide on-site benefits advising.
    • Serve as a liaison to internal and external organizations including the VA Medical Health Center, County VA Service offices, CSU Veterans Affairs, campus student run organizations for veteran students, and SFSU offices including Bursar’s Office, Financial Aid, DPRC, CAPS, Dean of Students, etc. Position keeps apprised of, develops new, and adapts current procedures to continuous changes to benefits as policy changes occur.
    • Participate as needed on campus-wide yield events or similar events, which may take place on weekends or in the evenings.

    Serve as back-up coverage for One Stop, phones, and emails
    • Provide front-facing support as needed by phone, email, and at SF State’s One Stop Student Services counter to students, staff, and faculty.
    • Provide general information as needed via phone, email, and One Stop.

    Other duties assigned

    Minimum Qualifications

    Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

    Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

    Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically’ collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

    Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field: experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

    Preferred Qualifications

    Thorough and in-depth knowledge of services provided by SF State to veterans and the dependents of veterans. Ability to analyze problems, make decisions, and provide recommendations about Veterans certifications and VA benefits; advise students individually and in groups on complex student-related matters; establish and maintain cooperative working relationships with a variety of individuals; interpret and evaluate problems, draw valid conclusions and weigh consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; deliver services in an efficient and professional manner. Earned bachelor’s degree.

    Environmental/Physical/Special

    Sustained computer use. May be required to travel to off-campus locations for special activities or conferences. May be required to work evenings and or weekend events. This position must be able to work independently in an office that is in a different location from all other Registrar staff. This requires someone who has good judgment, can manage an office, and knows when and when not to make independent decisions.

    Pre-Employment Requirements

    This position requires the successful completion of a background check.

    Eligibility to Work

    Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

    Benefits

    Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

    We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

    CSUEU Position (For CSUEU Positions Only)

    Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

    Additional Information

    SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

    Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

    CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.

    The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

    Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

    *SFSU INTERNAL APPLICANTS ONLY*

    Advertised: May 21 2025 Pacific Daylight Time
    Applications close:
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Veteran Services Jobs & Career Support for Transitioning Heroes

Veteran Services Jobs & Career Support for Transitioning Heroes

Veterans have unique skills, experiences, and perspectives that can translate well into various career opportunities after military service. The job market offers numerous options tailored to veterans’ needs, from healthcare to administrative roles. This article explores some of the top job opportunities within Veterans Affairs (VA) and highlights the resources available to veterans, transitioning service members, and military families seeking civilian careers.

 

Career Opportunities in Veterans Affairs

One of the most significant avenues for veterans is the Department of Veterans Affairs (VA). As a federal agency dedicated to supporting veterans, the VA offers various career opportunities in healthcare, administration, and veteran support services. Working at the VA allows veterans to continue serving their fellow service members and provides a fulfilling and stable career path.

1. Healthcare Careers

The VA employs over 300,000 people, many of whom are working in healthcare roles. These include doctors, nurses, medical assistants, and mental health professionals. Veterans with medical training can transition smoothly into these roles, helping fellow service members receive the care they deserve. Positions in San Diego and other locations offer veterans a chance to continue serving by providing healthcare tailored to the unique needs of military personnel.

2. Administrative and Support Roles

For those who prefer non-medical careers, the VA offers opportunities in administration, including human resources, finance, and office management. Veterans with experience in organizational leadership, logistics, or finance can find rewarding positions in these areas. The VA needs administrative staff to ensure the smooth delivery of benefits and services, and these roles are critical to supporting veterans nationwide.

3. Benefits and Claims Assistance

Veterans can also consider roles in benefits administration, where they can work to help fellow veterans access their VA benefits, from healthcare and disability compensation to educational support. Employees in this sector play an important role in guiding veterans through the often complex claims process.

4. Job Application and Career Resources

The VA makes it easy for veterans to explore job openings and learn how to apply for these positions. Veterans should utilize the VA’s resume writing tips, interview preparation resources, and job referral services. The VA is committed to helping veterans succeed in civilian careers, offering veterans preference in hiring and providing comprehensive onboarding programs for new hires.

 

Career Support for Transitioning Service Members

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For veterans transitioning out of the military, navigating the civilian job market can be daunting. However, many resources are available to assist them, ensuring a smoother transition into civilian life.

1. Employment Services and Resources

Transitioning service members can benefit from various employment services to help them find jobs, write resumes, and prepare for interviews. These resources include both government-sponsored programs and private organizations dedicated to veteran employment. For example, the Experience Counts campaign emphasizes the value of military skills in the civilian workforce and helps veterans translate their training and experience into job opportunities.

2. Military Spouse Support

Many programs also extend to military spouses, recognizing their challenges when moving between duty stations. Employment resources for military spouses include job placement services, networking opportunities, and entrepreneurship programs. Military families often face unique circumstances, and support for spouses can significantly improve their career prospects.

3. Job Referral and Placement Services

Organizations such as Hire Heroes USA and Veterans Employment and Training Service (VETS) offer job referral and placement services for veterans and their families. These programs connect veterans with employers who value military experience and help them find careers that match their skills and interests.

4. Training and Resources for Civilian Jobs

Veterans seeking additional training can access various resources to help them qualify for civilian roles. Programs like the VA Vocational Rehabilitation and Employment (VR&E) provide education, training, and counseling to veterans with disabilities. This service helps veterans transition into meaningful careers while overcoming barriers to employment.

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Support Services for Veterans

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In addition to employment services, veterans can access various support programs to ensure their long-term well-being.

1. National Resource Directory (NRD)

The National Resource Directory (NRD) is a comprehensive resource for veterans, providing information on healthcare, education, and employment. The NRD connects veterans with local services, including mental health support and benefits counseling. Veterans and their families can use the NRD to access housing assistance, legal services, and job training information.

2. Healthcare and Benefits

Healthcare remains a top priority for many veterans. The VA provides comprehensive medical care through its nationwide network of hospitals and clinics. Veterans can receive treatment for service-related injuries, manage chronic conditions, and access mental health services. VA benefits include disability compensation, pensions, and education assistance through the GI Bill.

3. Support for Veterans with Disabilities

Veterans with disabilities may need additional support as they transition into civilian life. The VA Vocational Rehabilitation and Employment (VR&E) program offers specialized services, including counseling and employment training, to help veterans find jobs that accommodate their physical or mental health needs. Veterans with disabilities can also receive assistive technology to improve their quality of life and enhance their job performance.

4. Local VA Offices and Services

For veterans seeking more personalized assistance, local VA offices offer face-to-face support. These offices provide veterans access to healthcare, job counseling, and benefits assistance. Veterans can find their nearest VA office by visiting the VA website or calling the national VA hotline.

 

Career Development and Resources

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Veterans can continue to grow and advance in their careers by taking advantage of the many resources available for professional development.

1. Entrepreneurship and Small Business Support

Many veterans pursue careers as small business owners. The Center for Veterans Enterprise (CVE) offers programs to help veterans start and grow their businesses. The CVE provides access to federal contracting opportunities, networking events, and mentorship programs to help veteran entrepreneurs succeed.

2. Veteran-Owned Business Resources

Veterans who own businesses can benefit from exclusive resources, including access to government contracts through the Veterans First Contracting Program. This program prioritizes veteran-owned businesses in federal contracting and significantly boosts those looking to work with the government.

3. Online Job Search Tools

Veterans looking for jobs can access a variety of online job search tools. Websites like USAJOBS and LinkedIn offer tailored job listings for veterans, while platforms such as HireVeterans and VetJobs provide additional resources for job seekers. Veterans can use these tools to search for jobs, build resumes, and connect with potential employers.

4. Resume Building and Career Planning

For veterans seeking to fine-tune their resumes and career plans, resources such as My Next Move for Veterans and CareerOneStop offer free tools to assist with resume writing, job exploration, and career development. These platforms help veterans align their military experience with civilian job qualifications, making the transition smoother and more effective.

The journey from military service to civilian employment can be challenging, but veterans have access to a wealth of resources that make this transition smoother. Veterans are well-equipped to succeed in the civilian workforce, from healthcare and benefits to job training and entrepreneurship support. By exploring the many career opportunities within the VA and utilizing the programs designed specifically for veterans, transitioning service members can embark on rewarding new careers while continuing to serve their fellow veterans.

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