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  • PRINCIPAL COMMUNITY RELATIONS OFFICER (LOCAL GOVERNMENT RELATIONS)

    One Gateway Plaza, Los Angeles, California 90012 United States Los Angeles Metro Full Time $82,867.20 - $124,280.00 Annually Mar 22, 2025
    Los Angeles County Metropolitan Transportation Authority - LA Metro Employer:

    Los Angeles Metro

    Los Angeles County Metropolitan Transportation Authority (Metro) is unique among the nation’s transportation agencies. It serves as transportation planner and coordinator, designer, builder and operator for one of the country’s largest, most populous counties. More than 9.6 million people – nearly one-third of California’s residents – live, work, and play within its 1,433-square-mile service area.  Our goal is to provide safe, clean, reliable, on-time, courteous service dedicated to providing Los Angeles County with a world class transportation system. Metro moves Los Angeles County. Our team operates one of the country’s largest transportation systems – and is planning, designing and constructing its expansion. We are a comprehensive transportation agency, with programs in transit, highways, active transportation and more. The agency’s internationally recognized sustainability programs are based on visionary environmental policies and are part of everything we do. Come Aboard! Join Metro’s team of dedicated transportation professionals and help provide the people of Los Angeles County with one of the most effective and efficiently operated mass transit systems in the entire country. Metro offers a variety of employment opportunities that present exciting challenges and growth opportunities in an outstanding work environment.          

    Apply Now View job Employer Profile

    Job Description

    Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

    Description

    This position serves as the positive link between Metro, the community, and various stakeholders to create trust and an enduring relationship for Metro; conducts the more complex staff work in connection with community outreach, preparation, and dissemination of informational materials, training, mitigation, and rapid response resolution. A Local Government Relations Principal Community Relations Officer helps build relationships with the 88 cities of Los Angeles County through strategic coordination with local jurisdictions and civic and community organizations to advance Metro projects and programs. The Principal Community Relations Officer supports Local Government Relations managers internally with preparations for both Metro's participation in community events and Metro-hosted community meetings.

    Examples of Duties

    • Provides high-level liaison work between Metro and Board members, passengers, and external stakeholders, such as elected officials, businesses, and community and special interest groups regarding Metro's transit services, systems, and programs
    • Serves as lead staff in planning, implementing, and managing assigned construction projects and other special projects designed to meet community needs
    • Provides guidance and assistance to new or entry-level employees
    • Plans and implements, or attends publicity efforts, strategies, and outreach programs to define community needs, obtain their input, gain their support, and promote Metro's projects, programs, and initiatives
    • Meets and confers with Metro staff, external stakeholders, and project contractors to resolve conflicting or divergent opinions and to reach mutually acceptable solutions
    • Researches incidents, complaints, and concerns, including difficult and sensitive problems, and interfaces with contractors and management at all levels of the organization to resolve issues
    • Recommends strategies to promote Metro's strategic goals and objectives
    • Prepares and makes presentations to management, public officials, community groups, schools and other stakeholders
    • Provides support to project management and the department, and inter-department management in Board presentations, community outreach, and in coordinating construction activities and mitigations
    • Provides input in creating useful communication tools and methods
    • Develops content for collateral material to educate the public on construction activities
    • Keeps the community and elected officials informed of construction impacts related to construction projects
    • Remains up to date on current and proposed activities and programs, and applicable regulations by attending Board, project, and community meetings
    • Prepares correspondence, reports, newsletter, and talking materials, as requested, by management or public officials
    • Plans and conducts safety education outreach before and during construction projects
    • Coordinates and conducts tours of Metro construction projects
    • Provides input for developing budget
    • Prepares Request for Proposals (RFPs) for promotional and/or professional services; negotiates and monitors contracts to ensure compliance with project goals
    • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

      May be required to perform other related job duties

    Recruitment Timeline: Interviews are projected to be scheduled for the week of April 1, 2025. These dates are subject to change . We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

    Minimum Qualifications

    A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

    Education
    • Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field


    Experience
    • Five years of relevant experience performing community relations work; some positions in this class may require specialized experience in area of assignment


    Certifications/Licenses/Special Requirements
    • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
    • Ability to understand and speak a language other than English may be required for some positions
    • Must be willing to be on call and work evenings and weekends
    Preferred Qualifications:

    Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

    The following are the preferred qualifications:

    • Experience working for an elected official (federal, state, or local), a government agency or department, a political campaign, or a civic/community organization. Internships are acceptable
    • Experience developing strategic communications materials, including background reports, presentations, flyers, newsletters, and related materials for the public
    • Experience implementing activities that support community needs, gather their feedback and gain support to advance desired outcomes
    • Experience in public speaking, either professionally or through extracurricular activities


    Essential Knowledge

    Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
    • Theories, principles, and practices of community relations, government relations, and public relations
    • Protocols when communicating with public agencies
    • Metro transit system
    • Group dynamics and community organizing techniques
    • Structure, functioning, and protocol of local government agencies and community groups
    • Research and analytical techniques, methods, and procedures
    • Applicable business software applications


    Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
    • Performing effective, diverse, and spontaneous communications
    • Communicating effectively orally and in writing
    • Exercising sound judgement and creativity in making recommendations
    • Interacting professionally with various levels of Metro staff and outside stakeholders
    • Designing, implementing, and coordinating public or community programs to promote Metro's services and programs
    • Working under pressure


    Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
    • Relate to diverse community members
    • Represent Metro before the public
    • Write clear comprehensive reports
    • Analyze situations, identify problems, recommend solutions, and evaluate outcomes
    • Coordinate multiple projects and meet critical deadlines
    • Understand, interpret, and apply relevant policies, laws, regulations, and contracts
    • Read, write, speak, and understand English

    Special Conditions

    The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

    Working Conditions
    • Typical office situation
    • Close exposure to computer monitors and video screen
    • Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments
    • Work after designated regular hours in case of special assignments or emergencies


    Physical Effort Required
    • Sitting at a desk or table
    • Operate a telephone or other telecommunications device and communicate through the medium
    • Type and use a keyboard and mouse to perform necessary computer-based functions
    • Communicating through speech in the English language required
    (JAL)

    Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

    Selection Procedure

    Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

    Application Procedure

    To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

    Computers are available to complete online Employment Applications at the following Metro location:

    METRO Headquarters, Employment Office
    One Gateway Plaza
    Los Angeles, CA 90012

    Telephone:     (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

    All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

    *Open to the public and all Metro employees

    This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

    *Please refer to the applicable benefit type (Regular or Temporary)*

    BENEFITS FOR REGULAR EMPLOYEES

    Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.

    We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

    Medical/Dental/Vision Plan- Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

    Group Life Insurance- PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

    Accidental Death & Dismemberment Insurance- PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

    Long-Term Disability Insurance- 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

    Holidays- 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

    Time off with Pay (TOWP)- Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
    Years of Service Annual Accrual
    Hire date - 5 years20 days
    Beginning of 6th - 10th year25 days
    Beginning of 11th - 15th year30 days
    Beginning of 16th + years35 days

    Pension Plan- PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

    Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

    BENEFITS FOR TEMPORARY EMPLOYEES

    Temporary (Contingent) employees are eligible for the following benefits only:
    • Kaiser medical insurance
    • Public Pension Plan
    • 457/401K Plan
    • Flex Spending
    • Paid Sick Time
    • Fare Media
    • Rideshare Subsidies
    • Metro One Fitness membership
    For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro’s Pension & Benefits website at www.benefits.metro.net .

    Closing Date/Time: 3/26/2025 5:00 PM Pacific
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Top Government Public Affairs Jobs: A Comprehensive Guide

Top Government Public Affairs Jobs: A Comprehensive Guide
 

What is Public Affairs?

Public affairs refers to the relationship between an organization and its stakeholders, including government officials, policymakers, and the general public. Professionals in public affairs work to advance organizational goals and interests through strategic communications and relationship-building efforts.

Public affairs is a vital function within government and private organizations, ensuring their interests are represented in political and legislative decisions. In many cases, government public affairs jobs focus on navigating the relationship between organizations and government bodies, facilitating a better understanding between them.

 

Types of Public Affairs Jobs

The field of public affairs includes a variety of job titles, each with specific responsibilities. Some of the most common government public affairs jobs include:

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  • Government Affairs Specialist: This professional tracks legislation and influences policy decisions.
  • Public Policy Analyst: This role involves researching and providing policy recommendations to support organizational interests.
  • Public Affairs Manager: Manages communications between the organization and key stakeholders, often focusing on media relations and crisis communications.
  • Legislative Affairs Specialist: Monitors legislation and ensures that the organization complies and responds to changing laws.
 

Public Affairs Job Roles

Senior Director of Public Affairs

The senior director of public affairs position carries significant responsibility. This professional oversees the organization’s public affairs strategy, manages government relationships, and handles media interactions, including issuing news releases. They also ensure that communications with domestic audiences are clear and align with the organization’s goals.

Vice President of Public Affairs

A vice president of public affairs plays a strategic role within an organization, typically focusing on high-level public affairs campaigns. They often manage multiple departments and coordinate with government bodies to influence policy in the organization’s favor.

Government Affairs Specialist

A government affairs specialist tracks legislative changes and analyzes their potential impact on the organization. This role often involves collaborating with domestic audiences and stakeholders, including Washington, DC officials, and other political hubs.

Public Policy Analyst

Public policy analysts conduct research to assess policy initiatives, offering recommendations to help the organization navigate the complexities of government regulations. Many qualified candidates for this role have experience in both public and private sector work, where policy analysis is critical to decision-making.

 

Top Government Agencies for Public Affairs Jobs

Several government agencies are known for offering jobs in government public affairs. These agencies provide opportunities to work at the intersection of policy, communication, and government relations:

  • National Science Foundation: Offers public affairs positions related to science policy and public communication.
  • Department of Defense: Public affairs positions in this department often focus on defense policies and interactions with military branches, such as the Air Force.
  • Department of Health and Human Services: Public affairs roles here focus on health policy and community engagement, working to communicate key public health initiatives.
category053-image-002-careers-in-government

Key Responsibilities and Skills

Public affairs professionals manage various tasks, from media relations to policy development, and must possess excellent communication skills to build stakeholder relationships.

Media Relations and Crisis Communications

Professionals in public affairs often manage the organization’s response to media inquiries and issue news releases when necessary. This is particularly important for managing crisis communications.

Public Policy Development and Analysis

Developing and analyzing public policy is a core responsibility for public affairs professionals. Those in government public affairs jobs conduct extensive research to provide strategic advice to their organizations.

Community Outreach and Engagement

Many public affairs professionals work with community stakeholders, ensuring the organization maintains a positive relationship with the public. This may also include outreach to non-profits like the humane society, which often collaborate with public agencies on key initiatives.

 

Education and Work Experience Requirements

category053-image-003-careers-in-government

Qualified candidates typically need a bachelor’s degree in public affairs, political science, or a related field to be considered for most government public affairs jobs. Experience working in government or with community outreach is also valued.

Organizations often look for candidates with experience performing strategic planning and leadership roles for higher-level positions such as vice president or senior director. Experience in cities like Washington DC, San Francisco, or Oklahoma City can also be advantageous, as these locations are key hubs for public affairs work.

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Public Affairs Job Salaries and Benefits

Salaries for government public affairs jobs vary depending on the job title and location. For example, wages in San Francisco or Washington, DC, may be higher due to the cost of living. Average salaries for public affairs professionals typically range between $60,000 and $120,000, with additional benefits such as health insurance, retirement plans, and paid time off.

Career Advancement Opportunities

Public affairs offers numerous opportunities for career advancement. Many professionals start in entry-level roles and work in senior positions like vice president or executive director. Specialization in legislative affairs or public policy can further enhance career prospects.

 

Finding and Applying for Public Affairs Jobs

For those seeking a career in public affairs, there are several avenues to explore:

  • USAJobs: This is the primary portal for finding government public affairs jobs within federal agencies.
  • LinkedIn: Networking and job listings on LinkedIn can help you connect with professionals in the field and discover job opportunities.
  • Public Affairs Council: This professional organization provides public affairs professionals access to job listings, career resources, and networking opportunities.
category053-image-004-careers-in-government

Resume and Cover Letter Tips

When applying for public affairs jobs, it’s important to customize your resume and cover letter for each position. Highlight relevant experience in public affairs, government relations, and community engagement. Be sure to include any experience in public policy analysis or media relations.

Interview Preparation and Assessment

In interviews for public affairs roles, employers often ask about your experience in policy analysis, media relations, and government outreach. Be prepared to discuss your skills in managing communications with domestic audiences, issuing news releases, and working with government agencies.

Career Advancement and Professional Development

Many professionals in public affairs find opportunities for leadership roles, such as vice president or senior director. Additionally, public affairs offers opportunities for specialization in policy areas, allowing professionals to focus on topics of personal interest.

Army Training and Public Affairs

Public affairs professionals within government agencies, including those in defense roles, may benefit from army training or experience in military branches such as the Air Force. Understanding military operations can be critical in developing effective public affairs strategies in defense-related positions.

 

Conclusion

Public affairs is a growing field that offers many career advancement and specialization opportunities. Whether you’re interested in working for a federal agency, a private company, or a non-profit like the humane society, there are numerous pathways to success.

With the right combination of education, experience, and networking, qualified candidates can find fulfilling careers in government public affairs jobs, helping to shape policy, build relationships, and ensure that their organizations are well-represented in the public arena.

Future Outlook for Public Affairs Jobs

The demand for public affairs professionals continues to grow, particularly in key cities like Washington DC and San Francisco. There are significant opportunities for advancement in this field, particularly for those with a strong background in media relations, policy analysis, and community engagement.

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