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  • Employee Relations Analyst

    Santa Ana, California United States CITY OF SANTA ANA, CA Full Time $83,652.00 - $106,764.00 Annually May 03, 2025
    City of Santa Ana Employer:

    CITY OF SANTA ANA, CA

    Santa Ana is a city in Orange County, California. It's home to the Santa Ana Zoo, with its monkeys, mini-train and walk-through aviary. In a Mission Revival–style building, the Bowers Museum displays a large collection of Native American art. The Discovery Cube Orange County is a children's museum with hands-on science exhibits. The Heritage Museum of Orange County features restored 1890s homes set amid gardens.

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    Job Description

    Description

    The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.

    Under general supervision, the Employee Relations Analyst performs responsible professional and technical duties in support of the Employee Relations Division, including but not limited to classification & compensation, labor relations, employee relations, Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) administration, and employee leaves of absence with City departments and outside agencies while providing professional staff assistance to management staff.

    This position may be eligible for a hybrid work schedule upon successful completion of the probationary period and with Director approval. It offers an exciting opportunity for career growth, including the potential to rotate through and gain experience in various areas of Employee Relations.

    Essential Functions Include But Are Not Limited To

    • Performs responsible professional and technical duties in support of the Employee Relations Division, including but not limited to labor relations, employee relations, classification & compensation, EEO/ADA, and employee leaves of absence.
    • Assists in developing and implementing City rules, programs, policies, and procedures; conducts surveys, research, and analysis; prepares written reports; identifies and recommends process improvements; reviews findings with management staff; and assists in implementing improvements.
    • Provides assistance to department managers on employee performance, discipline, and related issues; consults with managers and employees regarding the interpretation of personnel practices, policies, and procedures, including related laws and regulations; and assists with investigations and disciplinary procedures.
    • Coordinates the City's leave of absence program; prepares, reviews, approves, and monitors requests for leaves of absence; ensure Citywide consistency of program application; and ensures compliance with applicable rules, regulations, and policies.
    • Coordinates the City's Short-Term Disability and Long-Term Disability programs; prepares, reviews, and monitors disability claim filings; tracks payments; and ensures Citywide consistency of program application.
    • Conducts classification & compensation studies and position audits; prepares and revises job class specifications; ensures compliance with classification & compensation rules, regulations, practices, and procedures; and assists with and prepares related reports and documentation.
    • Assists with labor negotiations, union inquiries, and meet and confer activities by gathering and analyzing data and preparing findings reports; and interprets, implements, and assists in ensuring adherence with labor agreement provisions.
    • Assists in the administration, investigation, and/or resolution of EEO complaints and ADA matters; and prepares related reports and documents.
    • Assists with the preparation and administration of requests for proposals and contracts for a variety of professional and contract services; may participate in the vendor selection processes; assists with submission of reports required for City Council approval; and administers and tracks approved contracts.
    • Provides information and assistance to City staff, the public, and outside agencies and organizations regarding Human Resources Department programs, rules, policies, and procedures.
    • Provides professional staff assistance to management staff; participates on a variety of committees and boards; prepares staff reports and other correspondence; and presents data.
    • May assist in the administration of Personnel Board proceedings and/or other professional boards and commissions.
    • May assign, monitor, and review the work of technical and clerical staff.
    • Performs other duties as assigned.


    Minimum Qualifications

    EXPERIENCE AND EDUCATION

    Two (2) years of progressively responsible professional experience in human resources administration, including one (1) year of employee and labor relations experience, supplemented by a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Public Administration, Business Administration, or a related field. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience, education, and training must provide the knowledge, skills, and abilities listed below.

    KNOWLEDGE, SKILLS, AND ABILITIES

    Knowledge of: Public sector human resources administration; employee relations; labor relations; negotiation processes; progressive discipline; EEO and ADA administration; classification & compensation; leave administration; principles of supervision, training, and performance evaluation; methods and techniques of research, statistical analysis, and applicable quantitative methods; municipal government administration; business letter writing and report preparation; office procedures, methods, and equipment, including computers and office software applications; pertinent federal, state, and local public sector labor and employment laws, codes, and regulations; and wage and salary administration.

    Ability to: Perform professional, technical, and analytical human resources and employee relations work; assist with and help facilitate labor negotiations; provide advice and counsel on grievance and disciplinary matters; recommend, implement, and evaluate goals, objectives, programs, projects, policies, and procedures; understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations; maintain confidentiality of private or sensitive information; plan and organize work to meet changing priorities and deadlines; prepare clear and concise technical staff reports, correspondence, policies, procedures, and other written materials; conduct research projects; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; maintain appropriate and effective recordkeeping; operate office equipment, including computer equipment and office software applications; communicate tactfully, clearly, and concisely, both orally and in writing; and establish and maintain effective working relationships with department management, City employees, employee organizations, elected and appointed City officials, and the public.

    SPECIAL REQUIREMENTS

    Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this classification.

    HIGHLY DESIRABLE

    Possession of a Master’s degree from an accredited college or university with major course work in Human Resources, Public Administration, Business Administration, or a related field is highly desirable.

    Possession of IPMA-HR Certified Professional (IPMA-CP) certification is highly desirable.

    Environmental Conditions: Work is generally performed in a standard office setting. Occasional travel to different sites is required. Physical Conditions: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, and walk; to lift and carry up to twenty (20) pounds; push and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination, including the use of a computer keyboard; and to utilize sight, hearing, speaking, reading, writing, and math ability to exchange information.

    Selection Process

    All applicants are required to complete and submit an online City application form (including Supplemental Questionnaire) with Resume.

    Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.

    Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include:

    Writing Skills Examination ( Tentatively scheduled for Friday, May 30, 2025 ) : (Qualifying) will evaluate the candidate's analytical and writing aptitude. The areas that will be evaluated may include: analytical thought process and proper English and grammar usage, clarity, conciseness, organization, content, and logical progression from one idea to the next. Candidates need a minimum passing score in order to continue in the selection process.

    Oral Interview Examination (Tentatively scheduled for the week of June 6 , 2025 ) : (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list.
    Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list.

    The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%.

    The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.

    This group is unrepresented, but the benefits mirror those of the classifications in the Confidential Association of Santa Ana (CASA).

    Please visit the following website to view the summary of comprehensive benefits!

    Summary of Benefits

    (under UCE)

    NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana.

    Closing Date/Time: 5/23/2025 11:59 PM Pacific
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Why Government HR Jobs Matter – And How You Can Get Involved

Why Government HR Jobs Matter – And How You Can Get Involved
 

Introduction

Are you passionate about public service and personnel management? A career in government HR offers a unique opportunity to shape the workforce that supports critical public programs. Unlike private-sector human resources roles, government HR jobs have far-reaching impacts on the services millions rely on daily. If you’re interested in contributing to national security, education, or local city functions, a job in government HR might be the perfect fit.

 

What is Government HR?

At its core, government HR is about managing the employees that keep public services running. The role includes all the traditional HR responsibilities—recruitment, compensation, and training—but with an additional focus on public service. In government human resources, you’ll work within a more complex regulatory environment, dealing with policies and laws specific to public-sector employment.

 

The Scope of Government HR

Government HR operates across three primary levels:

  • Federal: HR professionals manage personnel for national departments like the Department of Defense, NASA, or the FBI. These roles can include hiring for positions related to national security or research programs.
  • State: HR professionals at this level work with state agencies such as health services, transportation, or education.
  • Local: These roles support HR needs for city or county departments, such as police, parks and recreation, and public works.
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Each level presents unique challenges but shares a common goal: building and maintaining a strong workforce dedicated to public service.

 

Key Responsibilities in Government HR

Government HR jobs involve a wide range of responsibilities that vary by role and agency but generally include:

  • Recruitment and Staffing: Attracting and hiring qualified candidates for public service positions, often navigating specific regulations around hiring processes and veterans’ preferences.
  • Compensation and Benefits: Administering pay, a deferred compensation plan, dependent care expenses, and benefits such as health, dental, and long-term disability, often offered on a pre-tax basis.
  • Training and Development: Creating programs to enhance government employees’ skills and leadership capabilities, including senior executives.
  • Labor Relations: Managing relationships with unions and handling collective bargaining processes, often within strict legal frameworks.
  • Performance Management: Implementing systems that improve employee performance, set goals, and enhance efficiency.
  • Policy Development: Drafting and enforcing HR policies that comply with government regulations and employment law.
 

Why Choose a Career in Government HR?

Choosing a career in government HR comes with its own set of unique advantages and challenges. Here are some reasons why it might be the right path for you:

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  • Mission-Driven Work: Your work directly impacts public service and contributes to the well-being of your community and country.
  • Complex Regulatory Environment: Navigating a maze of policies, regulations, and employment laws specific to the public sector.
  • Diversity and Inclusion: Government HR professionals are critical in promoting a diverse workforce that reflects the population they serve.
  • Transparency and Accountability: Government HR jobs operate under greater public scrutiny and require adherence to strict ethical standards and responsibility to taxpayers.
  • Work-Life Balance: Many government HR roles offer benefits like more sick leave per calendar year, additional public holidays, and flexible work schedules.

Government HR could be a great fit if you enjoy problem-solving within complex systems, are passionate about public service, and have strong interpersonal and communication skills.

Careers In Government
 

Begin Your Career Journey

Launch your career with Careers in Government! Explore exciting opportunities, connect with passionate professionals, and shape your legacy.

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Qualifications and Skills for Government HR Jobs

A career in government HR typically requires a mix of educational qualifications, technical expertise, and soft skills.

Educational Requirements

  • Bachelor’s Degree: Most government HR positions require a bachelor’s degree in human resources management, business administration, public administration, or social sciences.
  • Master’s Degree: For higher-level positions or faster career advancement, a Master of Public Administration (MPA) or an MBA focusing on HR may be necessary.
  • Certifications: Professional certifications such as SHRM Certified Professional (SHRM-CP), IPMA-HR Certified Professional (IPMA-CP), or Professional in Human Resources (PHR) can make you more competitive in the job market.
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Technical Knowledge

  • HR Laws and Regulations: A solid understanding of employment laws, including the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and the Fair Labor Standards Act (FLSA), is critical in government HR.
  • Government-Specific Policies: Familiarity with the Merit System Principles, veterans’ preference in hiring, and prohibited personnel practices is essential for working within federal agencies.
  • HR Information Systems (HRIS): Proficiency in HR software like Workday, PeopleSoft, or USA Staffing is often required.
  • Data Analysis: Government HR professionals must have skills in data analysis to evaluate workforce metrics, compensation, and performance management.

Soft Skills

  • Communication: Strong verbal and written communication skills are essential for explaining policies to employees, writing reports, and presenting to leadership.
  • Problem-Solving: Government HR professionals must be able to develop creative solutions within regulatory constraints and make quick decisions in high-pressure situations.
  • Ethical Decision-Making: Maintaining confidentiality and adhering to government ethics standards are critical aspects of the job.
  • Cultural Competence: Sensitivity to diversity, inclusion, and equity issues is necessary for building a representative and inclusive workforce.
category036-image-005-careers-in-government
 

Additional Requirements for Government HR Jobs

In addition to education and skills, some government HR roles have specific requirements:

  • US Citizenship: Many federal, state, or local government positions require U.S. citizenship.
  • Security Clearance: Some federal government roles, particularly those related to national security, require security clearance.
  • Residency Requirements: Certain local government jobs may require you to live within the jurisdiction you serve.
 

Steps to Start Your Career in Government HR

If you’re ready to pursue a career in government HR, here are some steps to guide your job search:

  • Gain Experience: Look for internships or entry-level positions within government agencies to gain firsthand experience.
  • Build Your Network: Join professional organizations like SHRM or the Public Sector HR Association (PSHRA) to connect with industry professionals and stay informed about upcoming events.
  • Enhance Your Education: Consider pursuing advanced degrees or certifications in HR or public administration.
  • Stay Informed: Keep up with trends, new policies, and best practices in government HR.
  • Update Personal Information: Ensure your resume reflects your skills, certifications, and experience relevant to government HR roles. After updating, don’t forget to click save to ensure your information is ready for potential employers.
 

Conclusion

A career in government HR offers the chance to contribute to public service in impactful ways, especially within a state agency where you can manage essential services that benefit local communities. You’ll gain valuable experience in navigating complex regulations and providing vital assistance to public employees. If you’re seeking a career with diverse opportunities, strong job security, and room for growth, government HR could be your ideal path. You can begin your job search today and explore the many resources available to help you succeed in this fulfilling field.

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