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163 Information Technology and Communication Services jobs

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City of Austin
IT Support Analyst
City of Austin, TX Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education related to the job. Experience may substitute for education up to two (2) years Licenses or Certifications: None. Notes to Applicants 90 Day Provision for Additional Vacancy: When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another candidate from the same candidate pool. 1. To be considered, you must be thorough in completing the employment application and list all experience that is relevant to this position. Be sure to include your specific work experience that relates to the minimum and preferred qualifications for the position on your application. Please do not use phrases like "See Resume" within your online application. The information provided in your resume must match the information in the job application. Your resume will not substitute for a complete employment application. 2. Top Candidates may be subject to a skills assessment. 3. The candidate selected for this position may be required to provide proof of education, if applicable. 4. May report to multiple office locations and/or one site. Work location will be assigned at start of employment. 5. A Resume and Cover Letter is required. This Purchasing Help Desk position provides support to internal and external users of the Advantage Financial system and Austin Finance Online website. This includes communicating to users through our service desk, providing training, and documenting processes and procedures. Pay Range $22.83 - $29.11 Hours Monday - Friday. 8:00 am to 5:00 pm. Job Close Date 02/01/2021 Type of Posting External Department Financial Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Municipal Building, 124 W. 8th Street, Austin, Texas 78701 Preferred Qualifications Experience assisting vendors and/or customers with registration and account navigation Experience documenting and communicating processes and procedures Experience responding to help desk tickets and escalating as needed Experience with uploading and managing files in a document repository system Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Installs, maintains and provides technical support for users. 2. Performs hardware, software, and applications support and preventative maintenance 3. Performs end-to-end environment appropriate support utilizing best practices and documented procedures 4. Works with customers and purchasing to identify solutions, and obtain quotes for those solutions. 5. Responsible for inventory management and record keeping 6. Develops, documents, publishes and provides communications 7. Performs system administration functions 8. Contributes to team dynamics and successes 9. Records incidents and events information 10. Diagnoses and resolves or escalates technical support 11. Responds to Service Desk requests Responsibilities- Supervision and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of standard application and operation systems used by COA • Knowledge of desktop hardware and software • Skill in entry-level technical writing and verbal communication • Ability to demonstrate initiative and professionalism • Ability to build rapport and elicit problem details from customers • Ability to quickly identify and learn appropriate software and hardware • Ability to triage, engage others, and escalate appropriately • Ability to write accurate reports, data and system documentation • Ability to pro-actively problem solve • Ability to adjust to frequently to changing priorities Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * IT Support Analyst minimum qualifications are Two (2) years of education related to the job, or experience may substitute for education up to two (2) years. Do you meet the requirements for this position? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Please describe your experience assisting vendors and/or customers with registration and account navigation. (Open Ended Question) * Please describe your experience documenting and communicating processes and procedures. (Open Ended Question) * Please describe your experience responding to help desk tickets and escalating as needed. (Open Ended Question) * Please describe your experience with uploading and managing files in a document repository system. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Jan 25, 2021
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education related to the job. Experience may substitute for education up to two (2) years Licenses or Certifications: None. Notes to Applicants 90 Day Provision for Additional Vacancy: When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another candidate from the same candidate pool. 1. To be considered, you must be thorough in completing the employment application and list all experience that is relevant to this position. Be sure to include your specific work experience that relates to the minimum and preferred qualifications for the position on your application. Please do not use phrases like "See Resume" within your online application. The information provided in your resume must match the information in the job application. Your resume will not substitute for a complete employment application. 2. Top Candidates may be subject to a skills assessment. 3. The candidate selected for this position may be required to provide proof of education, if applicable. 4. May report to multiple office locations and/or one site. Work location will be assigned at start of employment. 5. A Resume and Cover Letter is required. This Purchasing Help Desk position provides support to internal and external users of the Advantage Financial system and Austin Finance Online website. This includes communicating to users through our service desk, providing training, and documenting processes and procedures. Pay Range $22.83 - $29.11 Hours Monday - Friday. 8:00 am to 5:00 pm. Job Close Date 02/01/2021 Type of Posting External Department Financial Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Municipal Building, 124 W. 8th Street, Austin, Texas 78701 Preferred Qualifications Experience assisting vendors and/or customers with registration and account navigation Experience documenting and communicating processes and procedures Experience responding to help desk tickets and escalating as needed Experience with uploading and managing files in a document repository system Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Installs, maintains and provides technical support for users. 2. Performs hardware, software, and applications support and preventative maintenance 3. Performs end-to-end environment appropriate support utilizing best practices and documented procedures 4. Works with customers and purchasing to identify solutions, and obtain quotes for those solutions. 5. Responsible for inventory management and record keeping 6. Develops, documents, publishes and provides communications 7. Performs system administration functions 8. Contributes to team dynamics and successes 9. Records incidents and events information 10. Diagnoses and resolves or escalates technical support 11. Responds to Service Desk requests Responsibilities- Supervision and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of standard application and operation systems used by COA • Knowledge of desktop hardware and software • Skill in entry-level technical writing and verbal communication • Ability to demonstrate initiative and professionalism • Ability to build rapport and elicit problem details from customers • Ability to quickly identify and learn appropriate software and hardware • Ability to triage, engage others, and escalate appropriately • Ability to write accurate reports, data and system documentation • Ability to pro-actively problem solve • Ability to adjust to frequently to changing priorities Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * IT Support Analyst minimum qualifications are Two (2) years of education related to the job, or experience may substitute for education up to two (2) years. Do you meet the requirements for this position? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Please describe your experience assisting vendors and/or customers with registration and account navigation. (Open Ended Question) * Please describe your experience documenting and communicating processes and procedures. (Open Ended Question) * Please describe your experience responding to help desk tickets and escalating as needed. (Open Ended Question) * Please describe your experience with uploading and managing files in a document repository system. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter ResumeOptional Documents
Placer County
Information Technology Analyst - I
PLACER COUNTY, CA Auburn, CA, United States
POSITION INFORMATION The current vacancy is in the Information Technology Department on the Information Security Team. The incumbent will be an analyst on a dynamic, collaborative team working with ever changing technologies and an evolving threat landscape. The position will require experience in desktop support, networking, applications and industry standard security solutions. Strong communication and troubleshooting skills are desired, as well as experience integrating security solutions with business applications. During the course of work, incumbent will be interacting with a wide variety of users, vendors, and partner agencies. Position will require occasional evening and weekend work as well as stand-by assignments. To participate in the recruitment at the Information Technology Analyst - I level, Information Technology Analyst - II level or both levels, you must complete and submit separate applications for each recruitment: Information Technology Analyst - I 2021-15715-01 Information Technology Analyst - II 2021-15716-01 The eligible list created by this recruitment may be used to fill future county-wide vacancies as they arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. The Information Technology Analyst I and Information Technology Analyst II classifications are distinguished from the Information Technology Specialist classification series in that the Information Technology Analyst series describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of solutions to meet the identified business or system needs, including work which emphasizes business systems analysis and the development of technology solutions to resolve application problems or improve efficiency; network/telecommunications systems analysis, design, and administration; system analysis, design, and administration, and/or database analysis, design, and administration. In contrast, the Information Technology Specialist classification describes positions with responsibility for providing a broad range of routine and complex duties in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then architects and develops the technical solution, implementation of system upgrades or modifications, and user training. SUPERVISION RECEIVED AND EXERCISED Incumbents work initially under immediate supervision from an assigned supervisor while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide technical and functional supervision over technical and/or para-professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following. Incumbents assigned to the Information Technology Analyst I classification initially perform the following duties in a learning and/or on-the-job training capacity. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization. Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; designing and directing project testing and quality assurance processes for assigned projects; Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Performs other related duties as assigned. When assigned to Information Systems Security (In addition to general duties) duties may include but are not limited to: Monitors server network traffic, performance and security; identifies and resolves security issues; checks server logs to detect intruders; ensures that outside storage for disaster recovery is adequate; provides recommendations for improved server and/or network performance and security. Ensures that networks and data systems comply with local, State and Federal mandates/regulations, [e.g., HIPAA]. Researches, recommends, designs and manages large security infrastructure improvement projects. Identifies, analyzes and recommends emerging technologies to improve or enhance Placer County's security posture in order to protect the county's data network and all the systems, workstations and servers that operate within it from internal and external attacks. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of experience with applications and operations of computers. Training: Equivalent to the completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those being used by the hiring department. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improved County processes or services. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent County and Department policies and procedures. Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology if needed by the specific assignment. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends, and holidays. When assigned to Information Systems Security (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: General operational characteristics, configuration and set up of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Common information security issues, threats, vulnerabilities, and attacks. Ability to: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to identify and resolve system performance and security issues that risk business continuity. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting - frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline: Week of 2/8/21 Minimum Qualifications Screening Week of 2/15/21 Training and Experience Rating Week of 2/15/21 Establish Eligible List Closing Date/Time: 2/8/2021 5:00:00 PM
Jan 25, 2021
Full Time
POSITION INFORMATION The current vacancy is in the Information Technology Department on the Information Security Team. The incumbent will be an analyst on a dynamic, collaborative team working with ever changing technologies and an evolving threat landscape. The position will require experience in desktop support, networking, applications and industry standard security solutions. Strong communication and troubleshooting skills are desired, as well as experience integrating security solutions with business applications. During the course of work, incumbent will be interacting with a wide variety of users, vendors, and partner agencies. Position will require occasional evening and weekend work as well as stand-by assignments. To participate in the recruitment at the Information Technology Analyst - I level, Information Technology Analyst - II level or both levels, you must complete and submit separate applications for each recruitment: Information Technology Analyst - I 2021-15715-01 Information Technology Analyst - II 2021-15716-01 The eligible list created by this recruitment may be used to fill future county-wide vacancies as they arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. The Information Technology Analyst I and Information Technology Analyst II classifications are distinguished from the Information Technology Specialist classification series in that the Information Technology Analyst series describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of solutions to meet the identified business or system needs, including work which emphasizes business systems analysis and the development of technology solutions to resolve application problems or improve efficiency; network/telecommunications systems analysis, design, and administration; system analysis, design, and administration, and/or database analysis, design, and administration. In contrast, the Information Technology Specialist classification describes positions with responsibility for providing a broad range of routine and complex duties in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then architects and develops the technical solution, implementation of system upgrades or modifications, and user training. SUPERVISION RECEIVED AND EXERCISED Incumbents work initially under immediate supervision from an assigned supervisor while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide technical and functional supervision over technical and/or para-professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following. Incumbents assigned to the Information Technology Analyst I classification initially perform the following duties in a learning and/or on-the-job training capacity. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization. Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; designing and directing project testing and quality assurance processes for assigned projects; Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Performs other related duties as assigned. When assigned to Information Systems Security (In addition to general duties) duties may include but are not limited to: Monitors server network traffic, performance and security; identifies and resolves security issues; checks server logs to detect intruders; ensures that outside storage for disaster recovery is adequate; provides recommendations for improved server and/or network performance and security. Ensures that networks and data systems comply with local, State and Federal mandates/regulations, [e.g., HIPAA]. Researches, recommends, designs and manages large security infrastructure improvement projects. Identifies, analyzes and recommends emerging technologies to improve or enhance Placer County's security posture in order to protect the county's data network and all the systems, workstations and servers that operate within it from internal and external attacks. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of experience with applications and operations of computers. Training: Equivalent to the completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those being used by the hiring department. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improved County processes or services. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent County and Department policies and procedures. Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology if needed by the specific assignment. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends, and holidays. When assigned to Information Systems Security (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: General operational characteristics, configuration and set up of local and wide area network and communication systems, equipment and devices, including telephone and radio equipment. The functionality of firewalls, switches, routers and peripherals and how they interact within the network infrastructure. Common information security issues, threats, vulnerabilities, and attacks. Ability to: Learn to monitor and analyze server and network performance and security and provide recommendations for improved server and/or network performance and security. Learn to identify and resolve system performance and security issues that risk business continuity. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting - frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline: Week of 2/8/21 Minimum Qualifications Screening Week of 2/15/21 Training and Experience Rating Week of 2/15/21 Establish Eligible List Closing Date/Time: 2/8/2021 5:00:00 PM
Placer County
Information Technology Analyst - II
PLACER COUNTY, CA Auburn, CA, United States
POSITION INFORMATION The current vacancy is in the Information Technology Department on the Information Security Team. The incumbent will be an analyst on a dynamic, collaborative team working with ever changing technologies and an evolving threat landscape. The position will require experience in desktop support, networking, applications and industry standard security solutions. Strong communication and troubleshooting skills are desired, as well as experience integrating security solutions with business applications. During the course of work, incumbent will be interacting with a wide variety of users, vendors, and partner agencies. Position will require occasional evening and weekend work as well as stand-by assignments. To participate in the recruitment at the Information Technology Analyst - I level, Information Technology Analyst - II level or both levels, you must complete and submit separate applications for each recruitment: Information Technology Analyst - I 2021-15715-01 Information Technology Analyst - II 2021-15716-01 The eligible list created by this recruitment may be used to fill future county-wide vacancies as they arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Information Technology Analyst series. Positions in this class are distinguished from Information Technology Analyst I by the performance of the full range of duties. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. The Information Technology Analyst I and Information Technology Analyst II classifications are distinguished from the Information Technology Specialist classification series in that the Information Technology Analyst series describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of solutions to meet the identified business or system needs, including work which emphasizes business systems analysis and the development of technology solutions to resolve application problems or improve efficiency; network/telecommunications systems analysis, design, and administration; system analysis, design, and administration, and/or database analysis, design, and administration. In contrast, the Information Technology Specialist classification describes positions with responsibility for providing a broad range of routine and complex duties in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then architects and develops the technical solution, implementation of system upgrades or modifications, and user training. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems. Only unusual matters are referred to a supervisor. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide direct supervision over technical and/or specialist level staff. Incumbents may exercise technical or functional supervision over other professional staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following. Incumbents assigned to the Information Technology Analyst I classification initially perform the following duties in a learning and/or on-the-job training capacity. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization. Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; designing and directing project testing and quality assurance processes for assigned projects; Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Performs other related duties as assigned. When assigned to Information Systems Security (In addition to general duties) duties may include but are not limited to: Monitors server network traffic, performance and security; identifies and resolves security issues; checks server logs to detect intruders; ensures that outside storage for disaster recovery is adequate; provides recommendations for improved server and/or network performance and security. Ensures that networks and data systems comply with local, State and Federal mandates/regulations, [e.g., HIPAA]. Researches, recommends, designs and manages large security infrastructure improvement projects. Identifies, analyzes and recommends emerging technologies to improve or enhance Placer County's security posture in order to protect the county's data network and all the systems, workstations and servers that operate within it from internal and external attacks. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of professional level information technology experience comparable to Information Technology Analyst I with Placer County Training: Equivalent to the completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Structured analysis and database concepts. Computer hardware and software systems similar to those being used by the hiring department. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improve County processes or services. Communicate technical information to a wide variety of users. Interpret and explain pertinent County and Department policies and procedures. Explain the values and limitations of services requested. Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology if needed by the specific assignment. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those encountered during the course of the work. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends, and holidays. When assigned to Information Systems Security (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: General operational characteristics, configuration and set up of local and wide area network and communication systems, equipment and devices. Network and network security engineering and analysis, including security standards and technical resolution methodologies. Antivirus remediation practices. The functionality of firewalls and intrusion prevention systems and how they interact within the network infrastructure. Security systems and methodologies for network and data/voice communications systems. Common information security issues, threats, vulnerabilities, and attacks. Ability to: Monitor and analyze server and network security and provide recommendations for improved server and/or network performance and security. Identify and resolve system performance and security issues that risk business continuity. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting - frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline: Week of 2/8/21 Minimum Qualifications Screening Week of 2/15/21 Training and Experience Rating Week of 2/15/21 Establish Eligible List Closing Date/Time: 2/8/2021 5:00:00 PM
Jan 25, 2021
Full Time
POSITION INFORMATION The current vacancy is in the Information Technology Department on the Information Security Team. The incumbent will be an analyst on a dynamic, collaborative team working with ever changing technologies and an evolving threat landscape. The position will require experience in desktop support, networking, applications and industry standard security solutions. Strong communication and troubleshooting skills are desired, as well as experience integrating security solutions with business applications. During the course of work, incumbent will be interacting with a wide variety of users, vendors, and partner agencies. Position will require occasional evening and weekend work as well as stand-by assignments. To participate in the recruitment at the Information Technology Analyst - I level, Information Technology Analyst - II level or both levels, you must complete and submit separate applications for each recruitment: Information Technology Analyst - I 2021-15715-01 Information Technology Analyst - II 2021-15716-01 The eligible list created by this recruitment may be used to fill future county-wide vacancies as they arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Information Technology Analyst series. Positions in this class are distinguished from Information Technology Analyst I by the performance of the full range of duties. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. The Information Technology Analyst I and Information Technology Analyst II classifications are distinguished from the Information Technology Specialist classification series in that the Information Technology Analyst series describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of solutions to meet the identified business or system needs, including work which emphasizes business systems analysis and the development of technology solutions to resolve application problems or improve efficiency; network/telecommunications systems analysis, design, and administration; system analysis, design, and administration, and/or database analysis, design, and administration. In contrast, the Information Technology Specialist classification describes positions with responsibility for providing a broad range of routine and complex duties in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then architects and develops the technical solution, implementation of system upgrades or modifications, and user training. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems. Only unusual matters are referred to a supervisor. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide direct supervision over technical and/or specialist level staff. Incumbents may exercise technical or functional supervision over other professional staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following. Incumbents assigned to the Information Technology Analyst I classification initially perform the following duties in a learning and/or on-the-job training capacity. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization. Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; designing and directing project testing and quality assurance processes for assigned projects; Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Performs other related duties as assigned. When assigned to Information Systems Security (In addition to general duties) duties may include but are not limited to: Monitors server network traffic, performance and security; identifies and resolves security issues; checks server logs to detect intruders; ensures that outside storage for disaster recovery is adequate; provides recommendations for improved server and/or network performance and security. Ensures that networks and data systems comply with local, State and Federal mandates/regulations, [e.g., HIPAA]. Researches, recommends, designs and manages large security infrastructure improvement projects. Identifies, analyzes and recommends emerging technologies to improve or enhance Placer County's security posture in order to protect the county's data network and all the systems, workstations and servers that operate within it from internal and external attacks. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of professional level information technology experience comparable to Information Technology Analyst I with Placer County Training: Equivalent to the completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Structured analysis and database concepts. Computer hardware and software systems similar to those being used by the hiring department. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improve County processes or services. Communicate technical information to a wide variety of users. Interpret and explain pertinent County and Department policies and procedures. Explain the values and limitations of services requested. Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology if needed by the specific assignment. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those encountered during the course of the work. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends, and holidays. When assigned to Information Systems Security (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: General operational characteristics, configuration and set up of local and wide area network and communication systems, equipment and devices. Network and network security engineering and analysis, including security standards and technical resolution methodologies. Antivirus remediation practices. The functionality of firewalls and intrusion prevention systems and how they interact within the network infrastructure. Security systems and methodologies for network and data/voice communications systems. Common information security issues, threats, vulnerabilities, and attacks. Ability to: Monitor and analyze server and network security and provide recommendations for improved server and/or network performance and security. Identify and resolve system performance and security issues that risk business continuity. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting - frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline: Week of 2/8/21 Minimum Qualifications Screening Week of 2/15/21 Training and Experience Rating Week of 2/15/21 Establish Eligible List Closing Date/Time: 2/8/2021 5:00:00 PM
Valley Water
Summer Internship Information Technology - Software
VALLEY WATER San Jose, California, United States
Description VIRTUAL / LABORATORY SERVICE UNIT/ INTERNSHIP/ SAN JOSE Valley Water's mission is to p rovide Silicon Valley with safe, clean water for a healthy life, environment, and economy. We manage an integrated water resources system that includes the supply of clean, safe water, flood protection and stewardship of streams on behalf of Santa Clara County's 2 million residents. Our popular internship program provides excellent opportunities to explore your chosen career path, develop industry specific skills and knowledge, and increase your professional network! Summer 2021 will be the first-ever virtual cycle of our Summer Internship Program and will provide interns with training and experience with virtual collaboration tools and remote work. Each intern will have a mentor and will be provided virtual professional development training, participate in virtual networking events, attend virtual meetings, and prepare a virtual Capstone presentation at the end of the program. We do have some positions that require the intern to be in the lab, office or field so check the internship location status below. Software Services develops, supports, and maintains Valley Water's business applications. These include Enterprise Resources Planning system, work and asset management system (Maximo), geographic information system (GIS), in-house custom applications, and the District's internet and intranet. INTERNSHIP LOCATION STATUS: This internship is 100% virtual. Intern must perform their work in the State of California not more than 150 miles from Valley Water's office (5750 Almaden Expressway, San Jose, CA ) for the duration of their internship. Required License or Certificate WE LOOK FOR INTERNS WHO: Students pursuing a major in MIS or Computer Science. Have taken courses on database management systems, business or systems analysis and web development. At least one programming language or system qualify control testing would be a huge help. AS AN INTERN YOU WILL: Assist with the websites and custom applications testing and documentation. Assist with researching software and providing recommendations. Selection Process YOUR MENTOR : Shirley K. is an IT Architect at Valley Water. She has been in the software industry for 20 years. Shirley enjoys being a mentor and shares her experience. She hopes she can help the students to master their professional skills such as communication, punctuality, and time management with the internship program. ELIGIBILITY: The Summer Internship Program is open to undergraduate (Junior or Senior) and higher graduate-level students who will be enrolled in a community college/university for Fall 2021. Pass a pre-employment screening process to include a background check Proof of enrollment will be required prior to start of assignment Can work full-time (40 hours/week) during the Summer Internship Program (June to August) APPLICATION PROCESS: We will be accepting applications from January 25 through February 7, 2021. You will need to provide the following with the online application: Fully completed online Employment Application. We are very interested in learning about your school projects, volunteer events and/or extracurricular activities. Complete the supplemental questions in the job application, these will help us get to know you better. Hint: answer each question fully, but be clear and concise - feel free to use bullet points, you do not have to write long paragraphs. Do not indicate "see resume" as a response to any of the questions. Optional Resume and cover letter, these are helpful and appreciated by the Managers reviewing the applications. Interns who have participated in the Valley Water's Summer Internship Program in past years are not eligible to apply. Valley Water does not provide medical benefits, vacation pay, holiday pay, or any other benefits. Valley Water is committed to creating an inclusive work environment which supports the diversity of our community and enriches our perspectives. A workforce that finds strength and creativity in its diversity is critical to delivering quality products and services. In solidarity of the Black Lives Matter movement, Valley Water Chair Nai Hsueh made a public statement on racial injustice and inequality in June 2020 that reflects Valley Water's Value Statement "All individuals are unique and important, and will be treated with fairness, dignity and respect." Closing Date/Time: 2/7/2021 11:59 PM Pacific
Jan 25, 2021
Intern
Description VIRTUAL / LABORATORY SERVICE UNIT/ INTERNSHIP/ SAN JOSE Valley Water's mission is to p rovide Silicon Valley with safe, clean water for a healthy life, environment, and economy. We manage an integrated water resources system that includes the supply of clean, safe water, flood protection and stewardship of streams on behalf of Santa Clara County's 2 million residents. Our popular internship program provides excellent opportunities to explore your chosen career path, develop industry specific skills and knowledge, and increase your professional network! Summer 2021 will be the first-ever virtual cycle of our Summer Internship Program and will provide interns with training and experience with virtual collaboration tools and remote work. Each intern will have a mentor and will be provided virtual professional development training, participate in virtual networking events, attend virtual meetings, and prepare a virtual Capstone presentation at the end of the program. We do have some positions that require the intern to be in the lab, office or field so check the internship location status below. Software Services develops, supports, and maintains Valley Water's business applications. These include Enterprise Resources Planning system, work and asset management system (Maximo), geographic information system (GIS), in-house custom applications, and the District's internet and intranet. INTERNSHIP LOCATION STATUS: This internship is 100% virtual. Intern must perform their work in the State of California not more than 150 miles from Valley Water's office (5750 Almaden Expressway, San Jose, CA ) for the duration of their internship. Required License or Certificate WE LOOK FOR INTERNS WHO: Students pursuing a major in MIS or Computer Science. Have taken courses on database management systems, business or systems analysis and web development. At least one programming language or system qualify control testing would be a huge help. AS AN INTERN YOU WILL: Assist with the websites and custom applications testing and documentation. Assist with researching software and providing recommendations. Selection Process YOUR MENTOR : Shirley K. is an IT Architect at Valley Water. She has been in the software industry for 20 years. Shirley enjoys being a mentor and shares her experience. She hopes she can help the students to master their professional skills such as communication, punctuality, and time management with the internship program. ELIGIBILITY: The Summer Internship Program is open to undergraduate (Junior or Senior) and higher graduate-level students who will be enrolled in a community college/university for Fall 2021. Pass a pre-employment screening process to include a background check Proof of enrollment will be required prior to start of assignment Can work full-time (40 hours/week) during the Summer Internship Program (June to August) APPLICATION PROCESS: We will be accepting applications from January 25 through February 7, 2021. You will need to provide the following with the online application: Fully completed online Employment Application. We are very interested in learning about your school projects, volunteer events and/or extracurricular activities. Complete the supplemental questions in the job application, these will help us get to know you better. Hint: answer each question fully, but be clear and concise - feel free to use bullet points, you do not have to write long paragraphs. Do not indicate "see resume" as a response to any of the questions. Optional Resume and cover letter, these are helpful and appreciated by the Managers reviewing the applications. Interns who have participated in the Valley Water's Summer Internship Program in past years are not eligible to apply. Valley Water does not provide medical benefits, vacation pay, holiday pay, or any other benefits. Valley Water is committed to creating an inclusive work environment which supports the diversity of our community and enriches our perspectives. A workforce that finds strength and creativity in its diversity is critical to delivering quality products and services. In solidarity of the Black Lives Matter movement, Valley Water Chair Nai Hsueh made a public statement on racial injustice and inequality in June 2020 that reflects Valley Water's Value Statement "All individuals are unique and important, and will be treated with fairness, dignity and respect." Closing Date/Time: 2/7/2021 11:59 PM Pacific
Valley Water
SENIOR INFORMATION SYSTEMS TECHNICIAN
VALLEY WATER San Jose, California, United States
Description Technical Infrastructure Services Unit (Position Code 0184) Overview: The Senior Information Systems Technician (Sr IS Tech) is a position with the Technical Infrastructure Unit. The Sr IS Tech will be directly responsible for the successful implementation, operation, administration, and support of all servers and network infrastructure. This includes but is not limited to physical servers, virtualized environments, routers, switches, firewalls, wireless, storage, email, disaster recovery software, and other core services. They will assist with determining hardware and software systems requirements and specifications. They will be expected to multi-task, have proven analytical/problem-solving skills, and complete a variety of complex technical tasks relative to their assigned area of responsibility. They should have strong knowledge in troubleshooting server-based hardware, virtual environments, and networking. In addition to having an extensive knowledge of various technologies this position must be an effective team player with IT and non-IT Staff and is expected to have excellent verbal and written communication skills. Key Responsibilities include, but are not limited to: Implement, configure and administer Windows servers, Active Directory, DNS, RAIDs, Radius, print servers, windows updates servers, Microsoft Exchange, Microsoft SQL, and powershell based management. Implement, configure and administer Network Based Storage Systems. Implement, configure, and administer virtualized infrastructure. Implement, configure, and administer network firewalls, routers, and switches. Configure and administer Microsoft O365 Exchange online, Azure AD, Microsoft O365, Sharepoint online, and One Drive. Configure and administer cloud backup/disaster recovery infrastructure. Configure and administer backup technologies such as snapshots and data recovery. Work with vendors to support and administer applications and systems. Requires 24X7 support for network services, productions systems, emails, and network infrastructure. Perform scheduled service updates and patches to servers and networking equipment. Monitor, troubleshoot, and support LAN/WAN including wireless infrastructure to ensure reliable, secure, and efficient day-to-day network operations. Implement, configure, and manage switches, firewalls, routers, and wireless devices. Document and maintain detail network diagrams for all enterprise LAN and WAN. Implement and manage corporate remote access Solutions. Provide support for mobile devices, including iPhone, iPad and other android devices. Strong troubleshooting and problem-solving skills, including robust analytical skill with a focus on preventative actions. Collaborate with business owners to determine requirements for new systems and deliver solutions that best meet the business needs. Provide end-users helpdesk support as needed including but not limited to computer hardware/software issues, email, application, and printing issues. Provide escalation helpdesk support. Maintain hardware, software, and licensing inventory. Comply with company IT policies, procedures, and change controls. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: 4 or more years of system administration and/or network administration experience in supporting, configuring, and managing enterprise grade infrastructure. Ideal Sklls and Abilities: Good verbal and written communication skills. Excellent team player. Excellent documentation skills. Excellent troubleshooting and problem-solving ability. Ability to prioritize and take responsibility to resolve problems efficiently and manage multiple projects in a high-pressure environment. Demonstrate drive to learn new technologies and keeping up to date with current technologies. Ideal Knowledge: Solid technical knowledge with Palo Alto Network equipment, VMware, NetApp, Cisco, Microsoft Exchange, Microsoft AD, Microsoft Servers, and network security products. Principles and practices of Network Administration. Principles and practices of System Administration. Principles and practices of Cyber Security. English usage, grammar, spelling, vocabulary, and punctuation. Recent and on-going Networking, Systems Administration and Cyber Security related developments, including information technology, current literature, and sources of information related to the operations of assigned area of responsibility. Ideal Training and Education: Candidates with current certifications from Microsoft, Cisco, VMware and the Cyber Security field are preferred. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. Selected candidate will be required to successfully pass a medical examination. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to re-post this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 1/28/2021 11:59 PM Pacific
Jan 25, 2021
Full Time
Description Technical Infrastructure Services Unit (Position Code 0184) Overview: The Senior Information Systems Technician (Sr IS Tech) is a position with the Technical Infrastructure Unit. The Sr IS Tech will be directly responsible for the successful implementation, operation, administration, and support of all servers and network infrastructure. This includes but is not limited to physical servers, virtualized environments, routers, switches, firewalls, wireless, storage, email, disaster recovery software, and other core services. They will assist with determining hardware and software systems requirements and specifications. They will be expected to multi-task, have proven analytical/problem-solving skills, and complete a variety of complex technical tasks relative to their assigned area of responsibility. They should have strong knowledge in troubleshooting server-based hardware, virtual environments, and networking. In addition to having an extensive knowledge of various technologies this position must be an effective team player with IT and non-IT Staff and is expected to have excellent verbal and written communication skills. Key Responsibilities include, but are not limited to: Implement, configure and administer Windows servers, Active Directory, DNS, RAIDs, Radius, print servers, windows updates servers, Microsoft Exchange, Microsoft SQL, and powershell based management. Implement, configure and administer Network Based Storage Systems. Implement, configure, and administer virtualized infrastructure. Implement, configure, and administer network firewalls, routers, and switches. Configure and administer Microsoft O365 Exchange online, Azure AD, Microsoft O365, Sharepoint online, and One Drive. Configure and administer cloud backup/disaster recovery infrastructure. Configure and administer backup technologies such as snapshots and data recovery. Work with vendors to support and administer applications and systems. Requires 24X7 support for network services, productions systems, emails, and network infrastructure. Perform scheduled service updates and patches to servers and networking equipment. Monitor, troubleshoot, and support LAN/WAN including wireless infrastructure to ensure reliable, secure, and efficient day-to-day network operations. Implement, configure, and manage switches, firewalls, routers, and wireless devices. Document and maintain detail network diagrams for all enterprise LAN and WAN. Implement and manage corporate remote access Solutions. Provide support for mobile devices, including iPhone, iPad and other android devices. Strong troubleshooting and problem-solving skills, including robust analytical skill with a focus on preventative actions. Collaborate with business owners to determine requirements for new systems and deliver solutions that best meet the business needs. Provide end-users helpdesk support as needed including but not limited to computer hardware/software issues, email, application, and printing issues. Provide escalation helpdesk support. Maintain hardware, software, and licensing inventory. Comply with company IT policies, procedures, and change controls. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria listed below. Ideal Experience: 4 or more years of system administration and/or network administration experience in supporting, configuring, and managing enterprise grade infrastructure. Ideal Sklls and Abilities: Good verbal and written communication skills. Excellent team player. Excellent documentation skills. Excellent troubleshooting and problem-solving ability. Ability to prioritize and take responsibility to resolve problems efficiently and manage multiple projects in a high-pressure environment. Demonstrate drive to learn new technologies and keeping up to date with current technologies. Ideal Knowledge: Solid technical knowledge with Palo Alto Network equipment, VMware, NetApp, Cisco, Microsoft Exchange, Microsoft AD, Microsoft Servers, and network security products. Principles and practices of Network Administration. Principles and practices of System Administration. Principles and practices of Cyber Security. English usage, grammar, spelling, vocabulary, and punctuation. Recent and on-going Networking, Systems Administration and Cyber Security related developments, including information technology, current literature, and sources of information related to the operations of assigned area of responsibility. Ideal Training and Education: Candidates with current certifications from Microsoft, Cisco, VMware and the Cyber Security field are preferred. Required License or Certificate Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis. Selected candidate will be required to successfully pass a medical examination. To review the Classification Specification, please click here Selection Process (1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to re-post this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants. Closing Date/Time: 1/28/2021 11:59 PM Pacific
City of Fort Worth
Youth Development Programmer
City of Fort Worth, TX Fort Worth, Texas, United States
Requisition Number: 60279 Department: Neighborhood Services Youth Development Programmer jobs are available with the City of Fort Worth Neighborhood Services Department, Community Services Division. Do you have a passion for youth? Are you interested in a job that allows you to give back to your community? Then join the City of Fort Worth and become part of a team that is making a positive difference in individuals' lives! If you have a positive attitude, good communication skills, and are self-motivated, we have two (2) immediate openings for full-time Youth Development Programmers for the FW@6 Program available in the Neighborhood Services Department. Why a career with community services? Opportunity to make a positive difference in the lives of youth and Be a role model for youth. These positions will contribute in coordination of the FW@6 program (formerly Late Night). Program goal is to decrease youth participation in crime and gangs through a number of enrichment and recreational activities designed to reduce crime, stimulate self-determination and increase community pride. The FW@6 focuses on the following five (5) core elements: Education/Personal, Development, Employment Readiness, Recreation, Life Skills, and Community Responsibility. Locations: Martin Luther King Community Center, 5565 Truman Drive, Fort Worth, TX 76112 Worth Heights Community Center, 3551 New York Avenue, Fort Worth, TX 76115 Work Hours Will Be: Hours may vary, standard schedule: Tuesday - Thursday / 12:00 P.M. - 9 P.M. Friday - Saturday / 1:00 P.M. - 10:00 P.M. Off Sunday-Monday The Youth Development Programmer jobs responsibilities include: Participate in the planning, coordination, development and implementation of recreational, educational, leisure, athletic programs and operations within local community centers. Coordinate assigned activities with other divisions, outside agencies and the general public; and to provide responsible staff assistance to management staff. Participate in the development and implementation of program components for youth by providing effective, meaningful, and developmentally-appropriate activities. Work with at-risk youth and community recreation programming. Provide support and mentoring through engaging youth in programs and services. Provide appropriate supervision for youth at all times by creating safe spaces to talk and demonstrate self-expression through group, recreational, educational and live skill activities. Minimum Qualifications: Bachelor's Degree from an accredited college or university with major coursework in Sports Management, Kinesiology, Physical Education, Recreation, or a related field such as Criminal Justice. Two (2) years of responsible community center service or recreational programming experience. Possession of a valid Texas driver's license. Preferred Qualifications: One year of proven experience working with at-risk youth. Willingness/desire to maintain an untraditional schedule. Excellent customer services skills. Ability in developing, implementing and evaluating youth needs to create programs that provide character development to meet 5 core program goals. Demonstrated understanding of adolescent development and juvenile rehabilitation practices and principals. Knowledge of group behavior and dynamics, societal trends and influences related to working with at risk youth. Must be able to work effectively with patience, optimism and empathy with the youth population served. Ability to work in an interdisciplinary team setting with a diverse population. Possession of or the ability to obtain certifications in Adult and Child CPR/AED and First Aid. Proficient skills using Microsoft Word and Excel. Bilingual skills English/Spanish. Requires ability to assist with maintaining facility, working with youth, transporting participants in City vehicles or accompanying participants in mass transit vehicles, preparing work area for set up and breakdown to include but not limited to, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. If selected for position, candidate will be required to complete Human Performance Evaluation (HPE). Closing Date/Time: 2/8/21
Jan 25, 2021
Full Time
Requisition Number: 60279 Department: Neighborhood Services Youth Development Programmer jobs are available with the City of Fort Worth Neighborhood Services Department, Community Services Division. Do you have a passion for youth? Are you interested in a job that allows you to give back to your community? Then join the City of Fort Worth and become part of a team that is making a positive difference in individuals' lives! If you have a positive attitude, good communication skills, and are self-motivated, we have two (2) immediate openings for full-time Youth Development Programmers for the FW@6 Program available in the Neighborhood Services Department. Why a career with community services? Opportunity to make a positive difference in the lives of youth and Be a role model for youth. These positions will contribute in coordination of the FW@6 program (formerly Late Night). Program goal is to decrease youth participation in crime and gangs through a number of enrichment and recreational activities designed to reduce crime, stimulate self-determination and increase community pride. The FW@6 focuses on the following five (5) core elements: Education/Personal, Development, Employment Readiness, Recreation, Life Skills, and Community Responsibility. Locations: Martin Luther King Community Center, 5565 Truman Drive, Fort Worth, TX 76112 Worth Heights Community Center, 3551 New York Avenue, Fort Worth, TX 76115 Work Hours Will Be: Hours may vary, standard schedule: Tuesday - Thursday / 12:00 P.M. - 9 P.M. Friday - Saturday / 1:00 P.M. - 10:00 P.M. Off Sunday-Monday The Youth Development Programmer jobs responsibilities include: Participate in the planning, coordination, development and implementation of recreational, educational, leisure, athletic programs and operations within local community centers. Coordinate assigned activities with other divisions, outside agencies and the general public; and to provide responsible staff assistance to management staff. Participate in the development and implementation of program components for youth by providing effective, meaningful, and developmentally-appropriate activities. Work with at-risk youth and community recreation programming. Provide support and mentoring through engaging youth in programs and services. Provide appropriate supervision for youth at all times by creating safe spaces to talk and demonstrate self-expression through group, recreational, educational and live skill activities. Minimum Qualifications: Bachelor's Degree from an accredited college or university with major coursework in Sports Management, Kinesiology, Physical Education, Recreation, or a related field such as Criminal Justice. Two (2) years of responsible community center service or recreational programming experience. Possession of a valid Texas driver's license. Preferred Qualifications: One year of proven experience working with at-risk youth. Willingness/desire to maintain an untraditional schedule. Excellent customer services skills. Ability in developing, implementing and evaluating youth needs to create programs that provide character development to meet 5 core program goals. Demonstrated understanding of adolescent development and juvenile rehabilitation practices and principals. Knowledge of group behavior and dynamics, societal trends and influences related to working with at risk youth. Must be able to work effectively with patience, optimism and empathy with the youth population served. Ability to work in an interdisciplinary team setting with a diverse population. Possession of or the ability to obtain certifications in Adult and Child CPR/AED and First Aid. Proficient skills using Microsoft Word and Excel. Bilingual skills English/Spanish. Requires ability to assist with maintaining facility, working with youth, transporting participants in City vehicles or accompanying participants in mass transit vehicles, preparing work area for set up and breakdown to include but not limited to, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. If selected for position, candidate will be required to complete Human Performance Evaluation (HPE). Closing Date/Time: 2/8/21
City of Kansas City
IT MANAGER (open until filled)
City of Kansas City, MO Kansas City, MO, United States
Full-time position available with the General Services Department, Information Technology Division located at 1101 Locust Salary Range: $5,719-$10,262/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: Open until filled *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities Assists in planning, directing, and coordinating subordinate sections of the department as well as coordinating activities with other departments involved in computer operations and architecture projects. Provides accurate evaluation of management and systems analysis problems and for the adequacy and soundness of recommendations. Supervises and participates in the management of large, complex or enterprise-wide projects. Researches and recommends new technology, process improvements, cost reductions, and strategies to determine potential benefits for the organization as deemed appropriate. Provides executive level reporting to the CIO and other Executive Officials. Creates resource plans and utilizes effectively and efficiently to meet or exceed organization goals. Researches and recommends the upgrading of existing software applications or hardware systems as needed for desired performance and operations. Investigates replacing current systems with new systems, analyzes the adaptability of current operations and makes recommendations for replacement. Supervises and participates in the development, coordination, and approval of current and long-range plans of program accomplishments, special studies, and projects. Supervises and participates in the preparation of work plans and recommends projects and studies for inclusion in the system. Recommends the introduction of new programming and coding technologies as appropriate. Qualifications REQUIRES an accredited Bachelor's degree and 8 years of technology experience; OR an equivalent combination of qualifying education and technology experience. Preference given to candidates with at least 2 years of Information Technology Security experience . Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION May be required to have a negative COVID-19 test result within 7 days of hire as the most recent test result. Having a positive result at any point for any current or potential employee will have no impact on employment status nor employment offer. QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER DEPARTMENT ARE FOR THE WATER DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the Human Resources Department, Recruitment & Selections Division at (816) 513-1945.
Jan 24, 2021
Full-time position available with the General Services Department, Information Technology Division located at 1101 Locust Salary Range: $5,719-$10,262/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: Open until filled *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities Assists in planning, directing, and coordinating subordinate sections of the department as well as coordinating activities with other departments involved in computer operations and architecture projects. Provides accurate evaluation of management and systems analysis problems and for the adequacy and soundness of recommendations. Supervises and participates in the management of large, complex or enterprise-wide projects. Researches and recommends new technology, process improvements, cost reductions, and strategies to determine potential benefits for the organization as deemed appropriate. Provides executive level reporting to the CIO and other Executive Officials. Creates resource plans and utilizes effectively and efficiently to meet or exceed organization goals. Researches and recommends the upgrading of existing software applications or hardware systems as needed for desired performance and operations. Investigates replacing current systems with new systems, analyzes the adaptability of current operations and makes recommendations for replacement. Supervises and participates in the development, coordination, and approval of current and long-range plans of program accomplishments, special studies, and projects. Supervises and participates in the preparation of work plans and recommends projects and studies for inclusion in the system. Recommends the introduction of new programming and coding technologies as appropriate. Qualifications REQUIRES an accredited Bachelor's degree and 8 years of technology experience; OR an equivalent combination of qualifying education and technology experience. Preference given to candidates with at least 2 years of Information Technology Security experience . Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION May be required to have a negative COVID-19 test result within 7 days of hire as the most recent test result. Having a positive result at any point for any current or potential employee will have no impact on employment status nor employment offer. QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER DEPARTMENT ARE FOR THE WATER DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the Human Resources Department, Recruitment & Selections Division at (816) 513-1945.
City of North Las Vegas
Communications Technician - Police Dept
CITY OF NORTH LAS VEGAS North Las Vegas, Nevada, USA
JOB SUMMARY: Performs skilled complex tasks involving installing, repairing and maintaining the city radio equipment, microwave equipment, video equipment and other electronic and mechanical systems/equipment utilized to support communication systems/equipment. Fabricate custom mounts and brackets during the installation process. Drives, operates, maintains and performs the duties of an Equipment Specialist and Communication Unit Leader for the City of North Las Vegas' Mobile Command Center (MCC). Recommends improvements and assists in scheduling communication equipment for installation, servicing and repair. ESSENTIAL FUNCTIONS: (Duties may include, but are not limited to, the following) Drive, setup, and operate all on board systems/equipment of the Police Department's Mobile Command Center. Perform the function of a Type III Communication Unit Leader under an ICS incident. Install, test, modify, program and adjust VHF/UHF/800 MHz Conventional, trunking, mobile data and microwave radio equipment, antennas, remote control systems in base stations, repeater sites, and mobile and portable units. Install and maintain antenna systems on towers. Install, service and repair CCTV, intercom, and paging systems. Perform routine maintenance on all radio, microwave and other equipment. Repair all miscellaneous types of electronic and mechanical equipment as assigned. Troubleshoot electrical and electronic equipment to determine source and cause of defects and malfunctions; perform diagnostic tests on electrical and electronic equipment. Implement and monitor a maintenance program for all City communication equipment. Maintain battery banks, generators, and related ancillary equipment. Assist in scheduling communication equipment for installation, servicing, and repair. Assist in the development, planning, and implementation of new electronic communications systems to meet the operating requirements of various City supported departments. Prepare written reports and schematics. Perform other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: Four years of paid experience in the two-way radio industry within the last six years. Must have completed one of the following methods of formal training in electronics: Associate's degree in electronics or related field from an accredited two year college or accredited technical school OR electronics certification from an accredited two year college or accredited technical school OR received electronic training through the U.S. Military and completed a minimum of 3 years active duty working in an electronics field while in the military. Licenses and Certifications: Must possess a valid state driver's license Class A, B or C and maintain satisfactory motor vehicle record with the ability to obtain appropriate Nevada State Class A, B or C driver's license within required time frame and must maintain for duration of employment in this classification. Must possess a valid Class B Nevada Commercial Driver's License with air brake endorsement within six months of hire and must maintain for duration of employment in this classification. The CDL license must not have any restrictions that would prohibit the operator from interstate operations. Must possess a valid Amateur Radio Technician Class or higher license within twelve months of hire and must maintain for duration of employment in this classification. Pass an in-depth background investigation. FCC General Radio Telephone Operators License is highly preferred. Motorola XTS/XTL and Apex series radios, Motorola MCC 7500 console systems and Harris Constellation Microwave experience preferred. Knowledge: In-depth knowledge of Motorola User equipment and dispatch console equipment. Knowledge of Federal Communications Commission laws, regulations and rules relating to microwave and radio equipment used in public safety service. Knowledge of electronics radio communications, mobile data, microwave, and telecommunications systems theory and practice. Knowledge of methods and procedures of data telemetry. Knowledge of mobile radio equipment and base stations, transceivers, repeaters, antennas and related support equipment. Knowledge to properly install Emergency Services Communications equipment. Knowledge of and the proper use of tools and test equipment used in the repair of communications equipment. Skills: Installation, maintenance and repair of communications equipment, and other electronic equipment. Operating complex electrical and electronic test equipment including but not limited to computers, service monitors, oscilloscopes, signal generators, communications analyzers, amp meters and RF wattmeter. Understanding and complying with laws, regulations, policies and professional practices governing communications operations and services. Identify and analyze operation problems and implement changes. Understand and analyze blueprints and electronic schematics. Maintain accurate records and document actions taken. Make routine arithmetical calculations. Research regulations, procedures and/or technical reference materials. Collect and analyze data and electronic test information and circuitry to repair communications equipment. Use a variety of hand tools and other shop equipment to fabricate mounts and brackets for needed equipment. Use of computers and computer software necessary to perform all the required duties. Communicate effectively both verbally and in writing using the English language. Develop the following skills within six months of hire: Drives, operates, maintains and performs the duties of an Equipment Specialist and a Communication Unit Leader for the City of North Las Vegas' Mobile Command Center (MCC). Additional Information People Group: Teamster Non Supervisor Compensation Grade: TNE-19 Minimum Salary: 25.82 Maximum Salary: 43.53 Pay Basis: HOURLY
Jan 24, 2021
JOB SUMMARY: Performs skilled complex tasks involving installing, repairing and maintaining the city radio equipment, microwave equipment, video equipment and other electronic and mechanical systems/equipment utilized to support communication systems/equipment. Fabricate custom mounts and brackets during the installation process. Drives, operates, maintains and performs the duties of an Equipment Specialist and Communication Unit Leader for the City of North Las Vegas' Mobile Command Center (MCC). Recommends improvements and assists in scheduling communication equipment for installation, servicing and repair. ESSENTIAL FUNCTIONS: (Duties may include, but are not limited to, the following) Drive, setup, and operate all on board systems/equipment of the Police Department's Mobile Command Center. Perform the function of a Type III Communication Unit Leader under an ICS incident. Install, test, modify, program and adjust VHF/UHF/800 MHz Conventional, trunking, mobile data and microwave radio equipment, antennas, remote control systems in base stations, repeater sites, and mobile and portable units. Install and maintain antenna systems on towers. Install, service and repair CCTV, intercom, and paging systems. Perform routine maintenance on all radio, microwave and other equipment. Repair all miscellaneous types of electronic and mechanical equipment as assigned. Troubleshoot electrical and electronic equipment to determine source and cause of defects and malfunctions; perform diagnostic tests on electrical and electronic equipment. Implement and monitor a maintenance program for all City communication equipment. Maintain battery banks, generators, and related ancillary equipment. Assist in scheduling communication equipment for installation, servicing, and repair. Assist in the development, planning, and implementation of new electronic communications systems to meet the operating requirements of various City supported departments. Prepare written reports and schematics. Perform other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: Four years of paid experience in the two-way radio industry within the last six years. Must have completed one of the following methods of formal training in electronics: Associate's degree in electronics or related field from an accredited two year college or accredited technical school OR electronics certification from an accredited two year college or accredited technical school OR received electronic training through the U.S. Military and completed a minimum of 3 years active duty working in an electronics field while in the military. Licenses and Certifications: Must possess a valid state driver's license Class A, B or C and maintain satisfactory motor vehicle record with the ability to obtain appropriate Nevada State Class A, B or C driver's license within required time frame and must maintain for duration of employment in this classification. Must possess a valid Class B Nevada Commercial Driver's License with air brake endorsement within six months of hire and must maintain for duration of employment in this classification. The CDL license must not have any restrictions that would prohibit the operator from interstate operations. Must possess a valid Amateur Radio Technician Class or higher license within twelve months of hire and must maintain for duration of employment in this classification. Pass an in-depth background investigation. FCC General Radio Telephone Operators License is highly preferred. Motorola XTS/XTL and Apex series radios, Motorola MCC 7500 console systems and Harris Constellation Microwave experience preferred. Knowledge: In-depth knowledge of Motorola User equipment and dispatch console equipment. Knowledge of Federal Communications Commission laws, regulations and rules relating to microwave and radio equipment used in public safety service. Knowledge of electronics radio communications, mobile data, microwave, and telecommunications systems theory and practice. Knowledge of methods and procedures of data telemetry. Knowledge of mobile radio equipment and base stations, transceivers, repeaters, antennas and related support equipment. Knowledge to properly install Emergency Services Communications equipment. Knowledge of and the proper use of tools and test equipment used in the repair of communications equipment. Skills: Installation, maintenance and repair of communications equipment, and other electronic equipment. Operating complex electrical and electronic test equipment including but not limited to computers, service monitors, oscilloscopes, signal generators, communications analyzers, amp meters and RF wattmeter. Understanding and complying with laws, regulations, policies and professional practices governing communications operations and services. Identify and analyze operation problems and implement changes. Understand and analyze blueprints and electronic schematics. Maintain accurate records and document actions taken. Make routine arithmetical calculations. Research regulations, procedures and/or technical reference materials. Collect and analyze data and electronic test information and circuitry to repair communications equipment. Use a variety of hand tools and other shop equipment to fabricate mounts and brackets for needed equipment. Use of computers and computer software necessary to perform all the required duties. Communicate effectively both verbally and in writing using the English language. Develop the following skills within six months of hire: Drives, operates, maintains and performs the duties of an Equipment Specialist and a Communication Unit Leader for the City of North Las Vegas' Mobile Command Center (MCC). Additional Information People Group: Teamster Non Supervisor Compensation Grade: TNE-19 Minimum Salary: 25.82 Maximum Salary: 43.53 Pay Basis: HOURLY
California State University, Chico
INFORMATION SECURITY OFFICER (Administrator II) (VA1347)
California State University, Chico 400 West 1st Street, Chico, CA 95929, USA
Description: Recruitment Details Recruitment Number VA1347 Posting Period 01/22/21 - 02/19/21 On Campus Only No Working Title INFORMATION SECURITY OFFICER (Administrator II) Class Title ADMINISTRATOR II Level/Range/Grade 1 Salary Range (From $ to $) $4,583 - $13,750 per month / $54,996 - $165,000 annually (New employees should anticipate being hired at the beginning of the salary range) Department Information Security Office Number of Positions 1 FLSA Code Exempt Status At Will Full-time/part-time Full-time Pay Plan 12/12 CBU/MOU M80 - Management Personnel Plan Quick Link http://jobs.csuchico.edu/postings/6239 Hours Per Day 8 hours during the school year / 10 hours during the summer Days Per Week 5 days during the school year / 4 days during the summer Shift Day Primary Duties Under the direction of the Vice Provost for Information Resources/CIO, the Information Security Officer is responsible for ensuring information security and identity management efforts across campus are coordinated and reduce overall risk; also responsible for establishing and maintaining a framework to ensure that information security and identity management strategies are aligned with University objectives and consistent with applicable laws and regulations. Incumbent leads the technical assessment of critical campus infrastructure and associated security risks and identity management to identify and prioritize areas for improvement; responsible for providing timely input on the development of IT road-maps for multi-year projects, task definition, assignments and scheduling; responsible for bridging functional needs and technical requirements; identifies and defines high level technical strategies, guidelines, and standards that balance short term and long term objectives in a practical manner, as well as provides architectural review services for potential solutions; plans and executes technology infrastructure strategically and expansively. For a full description of job duties, please visit: https://csuchico.box.com/v/VA1347-Position-Description Knowledge, Skills and Abilities KNOWLEDGE: Comprehensive knowledge of: • Supporting enterprise computing systems and users. • Information security policies, procedures, guidelines, and best practices (e.g., vulnerability scanning, virus software updating, operating system and application patching, event logging and strong passwords, etc.) • Effective supervisory practices and techniques, employee-employer relationships, and the management of a unit. • Identity management tool and practices. Thorough knowledge of: • Applicable laws, information security procedures, policies, rules and regulations, guidelines and best practice related to information security. • The role and functioning of Information Security in a higher education setting. • Information security industry standards and related technology (e.g., intrusion detection/ prevention, network and host based firewalls, VPN and encryption, etc.) • Rules and regulations related to information security and data confidentiality such as the California Information Practices Act and the Family Education Rights and Privacy Act (FERPA), HIPPA, PCl-DSS. • Advanced competency in the use of standard office equipment (computers, copiers, phones, fax) and computer software such as Microsoft Word, Excel, Outlook, and PowerPoint, and database management. Working knowledge of: • Principals of management, planning, organizational structure and directing a program. • Statistics and research methodologies. SKILLS: • Exceptional interpersonal, collaboration and communication skills and the ability to work with employees at all levels of the University and the public. • Strong analytical, technical, critical thinking and problem solving skills. • Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. • Demonstrated project management skills to ensure project goals and objectives are obtained within timelines. ABILITIES: Incumbent must have the ability to: • Analyze complex situations, demonstrate sound judgment, use initiative and discretion with sensitivity to issues of policy and process. • Understand issues from a broader perspective and anticipate the impact of actions on other areas. • Collect and analyze data information, draw conclusions, and make recommendations. • Identify usability issues and make recommendations for updates and improvements. • Communicate effectively in a variety of formats to a broad range of audiences. • Keep accurate and meaningful statistics and metrics. • Foresee long and short range impacts of current decisions. • Adhere to all laws, university policies, and procedures. • Apply University standards when approaching and solving problems. • Prepare and present oral and written reports I data which are clear, concise, and comprehensive. • Provide timely and meaningful feedback or other desired information. • Plan, organize, and direct the work of subordinates and ability to delegate effectively. • Creatively solve problems and develop innovative solutions. • Establish and maintain cooperative working relationships with a diverse population of faculty, staff, and students. • Work as an effective and supportive member of the Information Resources management team. • Work with ingenuity, diplomacy, determination and collaboration. • Establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. • Adjust to change, demonstrate flexibility and patience with changing expectations (e.g. technology, responsibilities and assignments). • Perform assigned duties with attention to detail and accuracy. Required Education and/or Experience A Bachelor's degree in a field relevant to the management of information technology (e.g. CS, MIS) AND Five years of full-time equivalent supervisory experience. Experience shall include developing/implementing identity management practices and systems, security practices and security procedures. AND Required certification or equivalent such as Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA) OR three years equivalent demonstrated experience in the information technology security field. Recruitment Preferences Preference may be given to applicants with the following as they may be considered specialized skills: • Master's degree in a field relevant to the management of an information technology organization. • Six or more year's supervisory experience. • CISSP, CISA or GIAC certification. • Knowledge of information security standards (e.g., ISO 17799/27002, etc.). • Knowledge of rules and regulations related to information security and data confidentiality (e.g., FERPA, HIPAA, GLB, PCI DSS, SB 1386, CA Information Practices Act, etc.). • Knowledge of desktop, server, application, database, network security principles for risk identification and analysis. • Experience managing large projects. • Work experience in higher education. Special Requirements • California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. • This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). • The person holding this position is considered a "Limited Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. • The incumbent is required to maintain contact with their campus outside of their normal working hours on a regular basis. Remote contact shall include telephone, cell phone, wireless data access device, remote monitoring of any hardware or software device, and/or electronic mail notification regarding the status of a campus system. • The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a "designated position" under the California State University's Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category; Procurement Card Holder, Category 2) Note this designation is applicable only if Procurement Card is issued. • Throughout employment in this position incumbent must maintain a valid California Driver's License as well continued completion and compliance of the CSU Defensive Driver's Training course. • PHYSICAL REQUIREMENTS: Incumbent/applicant will need to be able to perform the essential job functions (duties) of this position with or without reasonable accommodation. This position alternates between remaining in a stationary position operating a personal computer for long periods of time and frequently moving about inside the office. Must be able to travel across campus to other offices and buildings for meetings and events. WORK ENVIRONMENT: Typical office environment operating standard office equipment. Benefits This position qualifies for benefits including tuition fee waiver (if eligible). Benefit Information CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation. Eligibility for Affordable Care Act (ACA) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage. About the University and Community Detailed information is available at https://www.csuchico.edu/about/. As a university that educates students of various ethnic and cultural backgrounds, we value a diverse faculty and staff. CSU, Chico welcomes applicants who are knowledgeable about and interested in working within a cross-cultural learning environment. We also welcome those who share a passion and commitment to the University's 6th Strategic Priority that focuses on sustainability, stewardship, and the environment - see http://www.csuchico.edu/sustainability/index.shtml. California State University, Chico is committed to achieving excellence through diversity in the classroom and the workplace. It strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students, faculty, and staff. The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Open Date (posting open date) 01/22/2021 Close Date (posting close date) 02/19/2021 Open Until Filled No Applicant Documents Required Documents 1. Résumé 2. Cover Letter Optional Documents 1. Optional Applicant Documents Closing Date/Time: February 19, 2021
Jan 23, 2021
Full Time
Description: Recruitment Details Recruitment Number VA1347 Posting Period 01/22/21 - 02/19/21 On Campus Only No Working Title INFORMATION SECURITY OFFICER (Administrator II) Class Title ADMINISTRATOR II Level/Range/Grade 1 Salary Range (From $ to $) $4,583 - $13,750 per month / $54,996 - $165,000 annually (New employees should anticipate being hired at the beginning of the salary range) Department Information Security Office Number of Positions 1 FLSA Code Exempt Status At Will Full-time/part-time Full-time Pay Plan 12/12 CBU/MOU M80 - Management Personnel Plan Quick Link http://jobs.csuchico.edu/postings/6239 Hours Per Day 8 hours during the school year / 10 hours during the summer Days Per Week 5 days during the school year / 4 days during the summer Shift Day Primary Duties Under the direction of the Vice Provost for Information Resources/CIO, the Information Security Officer is responsible for ensuring information security and identity management efforts across campus are coordinated and reduce overall risk; also responsible for establishing and maintaining a framework to ensure that information security and identity management strategies are aligned with University objectives and consistent with applicable laws and regulations. Incumbent leads the technical assessment of critical campus infrastructure and associated security risks and identity management to identify and prioritize areas for improvement; responsible for providing timely input on the development of IT road-maps for multi-year projects, task definition, assignments and scheduling; responsible for bridging functional needs and technical requirements; identifies and defines high level technical strategies, guidelines, and standards that balance short term and long term objectives in a practical manner, as well as provides architectural review services for potential solutions; plans and executes technology infrastructure strategically and expansively. For a full description of job duties, please visit: https://csuchico.box.com/v/VA1347-Position-Description Knowledge, Skills and Abilities KNOWLEDGE: Comprehensive knowledge of: • Supporting enterprise computing systems and users. • Information security policies, procedures, guidelines, and best practices (e.g., vulnerability scanning, virus software updating, operating system and application patching, event logging and strong passwords, etc.) • Effective supervisory practices and techniques, employee-employer relationships, and the management of a unit. • Identity management tool and practices. Thorough knowledge of: • Applicable laws, information security procedures, policies, rules and regulations, guidelines and best practice related to information security. • The role and functioning of Information Security in a higher education setting. • Information security industry standards and related technology (e.g., intrusion detection/ prevention, network and host based firewalls, VPN and encryption, etc.) • Rules and regulations related to information security and data confidentiality such as the California Information Practices Act and the Family Education Rights and Privacy Act (FERPA), HIPPA, PCl-DSS. • Advanced competency in the use of standard office equipment (computers, copiers, phones, fax) and computer software such as Microsoft Word, Excel, Outlook, and PowerPoint, and database management. Working knowledge of: • Principals of management, planning, organizational structure and directing a program. • Statistics and research methodologies. SKILLS: • Exceptional interpersonal, collaboration and communication skills and the ability to work with employees at all levels of the University and the public. • Strong analytical, technical, critical thinking and problem solving skills. • Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. • Demonstrated project management skills to ensure project goals and objectives are obtained within timelines. ABILITIES: Incumbent must have the ability to: • Analyze complex situations, demonstrate sound judgment, use initiative and discretion with sensitivity to issues of policy and process. • Understand issues from a broader perspective and anticipate the impact of actions on other areas. • Collect and analyze data information, draw conclusions, and make recommendations. • Identify usability issues and make recommendations for updates and improvements. • Communicate effectively in a variety of formats to a broad range of audiences. • Keep accurate and meaningful statistics and metrics. • Foresee long and short range impacts of current decisions. • Adhere to all laws, university policies, and procedures. • Apply University standards when approaching and solving problems. • Prepare and present oral and written reports I data which are clear, concise, and comprehensive. • Provide timely and meaningful feedback or other desired information. • Plan, organize, and direct the work of subordinates and ability to delegate effectively. • Creatively solve problems and develop innovative solutions. • Establish and maintain cooperative working relationships with a diverse population of faculty, staff, and students. • Work as an effective and supportive member of the Information Resources management team. • Work with ingenuity, diplomacy, determination and collaboration. • Establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. • Adjust to change, demonstrate flexibility and patience with changing expectations (e.g. technology, responsibilities and assignments). • Perform assigned duties with attention to detail and accuracy. Required Education and/or Experience A Bachelor's degree in a field relevant to the management of information technology (e.g. CS, MIS) AND Five years of full-time equivalent supervisory experience. Experience shall include developing/implementing identity management practices and systems, security practices and security procedures. AND Required certification or equivalent such as Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA) OR three years equivalent demonstrated experience in the information technology security field. Recruitment Preferences Preference may be given to applicants with the following as they may be considered specialized skills: • Master's degree in a field relevant to the management of an information technology organization. • Six or more year's supervisory experience. • CISSP, CISA or GIAC certification. • Knowledge of information security standards (e.g., ISO 17799/27002, etc.). • Knowledge of rules and regulations related to information security and data confidentiality (e.g., FERPA, HIPAA, GLB, PCI DSS, SB 1386, CA Information Practices Act, etc.). • Knowledge of desktop, server, application, database, network security principles for risk identification and analysis. • Experience managing large projects. • Work experience in higher education. Special Requirements • California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. • This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). • The person holding this position is considered a "Limited Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. • The incumbent is required to maintain contact with their campus outside of their normal working hours on a regular basis. Remote contact shall include telephone, cell phone, wireless data access device, remote monitoring of any hardware or software device, and/or electronic mail notification regarding the status of a campus system. • The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a "designated position" under the California State University's Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category; Procurement Card Holder, Category 2) Note this designation is applicable only if Procurement Card is issued. • Throughout employment in this position incumbent must maintain a valid California Driver's License as well continued completion and compliance of the CSU Defensive Driver's Training course. • PHYSICAL REQUIREMENTS: Incumbent/applicant will need to be able to perform the essential job functions (duties) of this position with or without reasonable accommodation. This position alternates between remaining in a stationary position operating a personal computer for long periods of time and frequently moving about inside the office. Must be able to travel across campus to other offices and buildings for meetings and events. WORK ENVIRONMENT: Typical office environment operating standard office equipment. Benefits This position qualifies for benefits including tuition fee waiver (if eligible). Benefit Information CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation. Eligibility for Affordable Care Act (ACA) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage. About the University and Community Detailed information is available at https://www.csuchico.edu/about/. As a university that educates students of various ethnic and cultural backgrounds, we value a diverse faculty and staff. CSU, Chico welcomes applicants who are knowledgeable about and interested in working within a cross-cultural learning environment. We also welcome those who share a passion and commitment to the University's 6th Strategic Priority that focuses on sustainability, stewardship, and the environment - see http://www.csuchico.edu/sustainability/index.shtml. California State University, Chico is committed to achieving excellence through diversity in the classroom and the workplace. It strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students, faculty, and staff. The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Open Date (posting open date) 01/22/2021 Close Date (posting close date) 02/19/2021 Open Until Filled No Applicant Documents Required Documents 1. Résumé 2. Cover Letter Optional Documents 1. Optional Applicant Documents Closing Date/Time: February 19, 2021
California State University (CSU) Northridge
Database and Systems Management Analyst (498709)
California State University (CSU) Northridge 18111 Nordhoff Street, Northridge, CA 91330, USA
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision of the Database and Systems Management Lead, the Database and Systems Management Analyst is responsible for administration, installation, configuration, documentation and day-to-day operations of PeopleSoft applications (CSUN Portal and its related components) and database on-premise and cloud environments. • Responsible for application monitoring and performance; conducts functional/performance testing; makes appropriate configuration changes, and contributes to all daily operational tasks related to the PeopleSoft and database environments. • Works closely with web development, application development, database administration and system administration teams on projects and break-fix tasks. • Identifies and recommends solutions using IaaS, PaaS or SaaS services with a focus on reliability, performance and cost. • Contributes to DevOps development activities to streamline workflows and assists in coordinating with key clients inside and outside Information Technology Division to communicate/schedule system upgrades and maintenance windows. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3nCu83h Qualifications • Equivalent to graduation from an accredited four-year college or university in Computer Science, Engineering, or relevant field. • Certification training and applied experience may be substituted for the required education, on a year-for-year basis up to two years. • Equivalent to six months of full-time, progressively responsible field-related experience, one year preferred. • Experience working with application monitoring and performance tools and automation/configuration management using Ansible preferred. Knowledge, Skills, & Abilities • Working knowledge of PeopleSoft, WebLogic; Linux (RHEL/Oracle Linux) and Windows operating systems; and relational database engines (Oracle, MySQL, SQL). • Knowledge of best practices and automated IT operations in an always-up, always-available services, and cloud concepts in AWS and Azure, preferred. • Knowledge of Agile Methodologies, CI/CD based deployment technologies and working on Agile teams is a plus • Ability and specialized skills to: analyze problems; propose effective solutions; understand functional and procedural requirements; relate solutions to management, technical staff, and users; communicate effectively both orally and in writing; establish and maintain effective working relationships with others; make presentations; conduct meetings; provide user training; and prepare programming and user documentation. • Ability to react positively under pressure to meet tight deadlines. • Ability to write programs using one of the programming languages GO, Python, Java, C. Pay, Benefits, & Work Schedule • The university offers an excellent benefits package, including but not limited to; medical, dental, vision, retirement & savings, tuition waiver and more. • Classification: 0400 / Analyst/Programmer • The salary range for this classification is: $3470 -$6681 per month. The anticipated HIRING RANGE: $3470 - $4800, dependent upon qualifications and experience. • HOURS: Full Time; 40 hours per week; Monday through Friday. • REG: This is a Regular position with a one-year probationary period. General Information • Applications received through February 4, 2021, will be considered in the initial review and review of applications will continue until position is filled. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit the link below: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
Jan 23, 2021
Full Time
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision of the Database and Systems Management Lead, the Database and Systems Management Analyst is responsible for administration, installation, configuration, documentation and day-to-day operations of PeopleSoft applications (CSUN Portal and its related components) and database on-premise and cloud environments. • Responsible for application monitoring and performance; conducts functional/performance testing; makes appropriate configuration changes, and contributes to all daily operational tasks related to the PeopleSoft and database environments. • Works closely with web development, application development, database administration and system administration teams on projects and break-fix tasks. • Identifies and recommends solutions using IaaS, PaaS or SaaS services with a focus on reliability, performance and cost. • Contributes to DevOps development activities to streamline workflows and assists in coordinating with key clients inside and outside Information Technology Division to communicate/schedule system upgrades and maintenance windows. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3nCu83h Qualifications • Equivalent to graduation from an accredited four-year college or university in Computer Science, Engineering, or relevant field. • Certification training and applied experience may be substituted for the required education, on a year-for-year basis up to two years. • Equivalent to six months of full-time, progressively responsible field-related experience, one year preferred. • Experience working with application monitoring and performance tools and automation/configuration management using Ansible preferred. Knowledge, Skills, & Abilities • Working knowledge of PeopleSoft, WebLogic; Linux (RHEL/Oracle Linux) and Windows operating systems; and relational database engines (Oracle, MySQL, SQL). • Knowledge of best practices and automated IT operations in an always-up, always-available services, and cloud concepts in AWS and Azure, preferred. • Knowledge of Agile Methodologies, CI/CD based deployment technologies and working on Agile teams is a plus • Ability and specialized skills to: analyze problems; propose effective solutions; understand functional and procedural requirements; relate solutions to management, technical staff, and users; communicate effectively both orally and in writing; establish and maintain effective working relationships with others; make presentations; conduct meetings; provide user training; and prepare programming and user documentation. • Ability to react positively under pressure to meet tight deadlines. • Ability to write programs using one of the programming languages GO, Python, Java, C. Pay, Benefits, & Work Schedule • The university offers an excellent benefits package, including but not limited to; medical, dental, vision, retirement & savings, tuition waiver and more. • Classification: 0400 / Analyst/Programmer • The salary range for this classification is: $3470 -$6681 per month. The anticipated HIRING RANGE: $3470 - $4800, dependent upon qualifications and experience. • HOURS: Full Time; 40 hours per week; Monday through Friday. • REG: This is a Regular position with a one-year probationary period. General Information • Applications received through February 4, 2021, will be considered in the initial review and review of applications will continue until position is filled. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit the link below: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled

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STATE OF NEVADA
IT PROFESSIONAL 3
State of Nevada Carson, Nevada, United States
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. The Department of Administration, Enterprise IT Services (EITS), is recruiting for an IT Professional 3 position responsible for Communication-Telecommunications in Carson City. The incumbent will administer the State of Nevada Avaya Enterprise Network including servers, switches, routers, and digital/VoIP phones; provide telecommunications support and quality service to all State agencies; handle different independent databases for the State voice network system including Call Manager, CMS (Call Management System for contact centers), NetPlus (call accounting), Aura Messaging (voice mail), Aura Conferencing (conference bridges). Maintain and define technical databases including the configuration of all Media Gateway servers, switches, and VoIP phones so that they interact together to provide a smooth operating network system. The incumbent will also assist with telecommunication installation projects including site surveys, cabling, fiber, circuit installs, programming, and the physical installation of telephony equipment; work with other State agencies and vendors to maintain older legacy PBX systems, and serve as liaison to vendor technical personnel and coordinate installations of all associated equipment, circuits, and trunking. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 01/29/2021
Jan 23, 2021
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. The Department of Administration, Enterprise IT Services (EITS), is recruiting for an IT Professional 3 position responsible for Communication-Telecommunications in Carson City. The incumbent will administer the State of Nevada Avaya Enterprise Network including servers, switches, routers, and digital/VoIP phones; provide telecommunications support and quality service to all State agencies; handle different independent databases for the State voice network system including Call Manager, CMS (Call Management System for contact centers), NetPlus (call accounting), Aura Messaging (voice mail), Aura Conferencing (conference bridges). Maintain and define technical databases including the configuration of all Media Gateway servers, switches, and VoIP phones so that they interact together to provide a smooth operating network system. The incumbent will also assist with telecommunication installation projects including site surveys, cabling, fiber, circuit installs, programming, and the physical installation of telephony equipment; work with other State agencies and vendors to maintain older legacy PBX systems, and serve as liaison to vendor technical personnel and coordinate installations of all associated equipment, circuits, and trunking. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 01/29/2021
Orange County, CA
INFORMATION TECHNOLOGIST I
Orange County, CA CA, United States
Information Technologist I (Web Developer) This position is scheduled to receive salary range increases on the following dates: Effective July 2, 2021 - 2.5% increase Effective July 1, 2022 - 3.5% increase Mandatory Employee Retirement Contributions will decrease on the following date: Effective July 2, 2021 - 1.2% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment is scheduled to close at 11:59 PM (PST) on Monday, February 8, 2021. This recruitment will establish an open eligible list to fill current and future Information Technologist I positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. REGISTRAR OF VOTERS The Registrar of Voters , a nationally recognized and award-winning agency, is responsible for conducting elections, verifying petitions and maintaining voter records in the County of Orange, the fifth largest voting jurisdiction in the United States with 1.6 million active registered voters. The department receives funding from the County's General Fund and periodic reimbursement from the federal government, the State of California and local jurisdictions. The Registrar of Voters' staff includes 49 full-time employees, numerous Election Aides (temporary and part-time staff) and thousands of volunteers representing the broad spectrum of Orange County's population. The office has conducted more elections in a short period than at any other time since the County was established in 1889. The department is responsible for all components of election management, including voter registration, poll worker and polling place recruitment, ballot creation, voting system security, ballot processing and vote tallying, community outreach and education, and candidate services such as candidate filing and campaign finance. The Orange County Registrar of Voters prides itself on being a leader in the international and national elections community, working to continually innovate and create new and better ways to serve the public. The department values creativity, originality, initiative and a strong dedication to customer service. THE OPPORTUNITY The Registrar of Voters (ROV) is recruiting for an experienced Information Technologist I to support IT operations within the department. This includes web development for the department's website, support of all election operations, and supporting all technical needs for the department. The position is required to work in many IT functional areas, including systems administration, web development, querying databases and security. Additionally, the position will be required to learn and operate election specific machinery, and systems. The position is expected to enforce procedures in order to ensure 100% accuracy for ballot preparation and counting. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's Degree in Information Computer Science, Information Computer Technology, Information Systems, or in a related field and one or more plus years of professional experience in the areas of web development and Linux administration. Amazon Web Services (AWS) experience is a plus. In addition, the ideal candidate will possess extensive professional work experience and/or knowledge in the following core competencies: Information Technology Knowledge | Software Application Experience Website development and management, including HTML, Apache, PHP, CSS and JavaScript Knowledge of the system administration of a Content Management System; updating templates or HTML Knowledge of system administration of web servers and website infrastructure Supporting enterprise desktop hardware from Dell, HP, Lenovo, Microsoft, and others Installing, configuring, and supporting Microsoft Windows Managing mobile devices using an MDM such as MobileIron or Intune Imaging enterprise desktops, providing remote assistance, and/or deploying software remotely Planning and implementing system upgrades, test hardware and software for functionality and compatibility Resolving incidents over the phone or via email Coordinating large scale deployments and moves of desktops, printers, and other equipment with customers ensuring minimal impact to business Preparing and maintaining documentation of department processes and procedures Documented experience leading and implementing projects from start to finish Coordination of application build releases Problem Solving | Analytical Skills Identifying and resolving challenging technical issues and problems or researching possible solutions Making strategic judgments and evaluating the impact of information technology decisions Analyzing problems and proposing solutions while dealing with changing priorities Planning, organizing and implementing projects to meet established time frames Involve others as appropriate and gather information from a variety of sources Relationship Building | Interpersonal Skills Working with other public and private agencies in efforts to provide information technology-specific customer service to the community, public, and key stakeholders Generating consensus and building collaborative relationships to achieve common goals Thriving in a fast-paced environment with changing priorities Establishing and maintaining productive professional relationships to facilitate business transactions Demonstrating empathy toward others, respect for individuals and appreciation of diversity among team members Oral | Written Communication Skills Responding quickly, courteously, and proficiently to customer service requests Soliciting feedback and adjusting customer requests to fit into business improvements Generating consensus and collaborative relationships to bring about efficient and effective outcomes MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Information Technologist I classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. (Please note: Official/ Unofficial Transcripts MUST be attached prior to filing date in order to show proof of Bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field) Online Assessments (Unproctored) (Refer/Non-Refer) Candidates who meet desirable qualifications will be invited to participate in one or more job-related assessments. Candidates will be notified of their test date and access code, if applicable. Application Appraisal Panel (AAP) | Application Review (100%) An Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please Note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION EMAIL NOTIFICATION : Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com"and "ocgov.com." If your email address should change, please update your profile at http://www.governmentjobs.com FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. Questions: For specific information pertaining to this recruitment, please contact Joanne Li at (714) 834-7327 or joanne.li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: 2/8/2021 11:59 PM Pacific
Jan 22, 2021
Full Time
Information Technologist I (Web Developer) This position is scheduled to receive salary range increases on the following dates: Effective July 2, 2021 - 2.5% increase Effective July 1, 2022 - 3.5% increase Mandatory Employee Retirement Contributions will decrease on the following date: Effective July 2, 2021 - 1.2% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment is scheduled to close at 11:59 PM (PST) on Monday, February 8, 2021. This recruitment will establish an open eligible list to fill current and future Information Technologist I positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. REGISTRAR OF VOTERS The Registrar of Voters , a nationally recognized and award-winning agency, is responsible for conducting elections, verifying petitions and maintaining voter records in the County of Orange, the fifth largest voting jurisdiction in the United States with 1.6 million active registered voters. The department receives funding from the County's General Fund and periodic reimbursement from the federal government, the State of California and local jurisdictions. The Registrar of Voters' staff includes 49 full-time employees, numerous Election Aides (temporary and part-time staff) and thousands of volunteers representing the broad spectrum of Orange County's population. The office has conducted more elections in a short period than at any other time since the County was established in 1889. The department is responsible for all components of election management, including voter registration, poll worker and polling place recruitment, ballot creation, voting system security, ballot processing and vote tallying, community outreach and education, and candidate services such as candidate filing and campaign finance. The Orange County Registrar of Voters prides itself on being a leader in the international and national elections community, working to continually innovate and create new and better ways to serve the public. The department values creativity, originality, initiative and a strong dedication to customer service. THE OPPORTUNITY The Registrar of Voters (ROV) is recruiting for an experienced Information Technologist I to support IT operations within the department. This includes web development for the department's website, support of all election operations, and supporting all technical needs for the department. The position is required to work in many IT functional areas, including systems administration, web development, querying databases and security. Additionally, the position will be required to learn and operate election specific machinery, and systems. The position is expected to enforce procedures in order to ensure 100% accuracy for ballot preparation and counting. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's Degree in Information Computer Science, Information Computer Technology, Information Systems, or in a related field and one or more plus years of professional experience in the areas of web development and Linux administration. Amazon Web Services (AWS) experience is a plus. In addition, the ideal candidate will possess extensive professional work experience and/or knowledge in the following core competencies: Information Technology Knowledge | Software Application Experience Website development and management, including HTML, Apache, PHP, CSS and JavaScript Knowledge of the system administration of a Content Management System; updating templates or HTML Knowledge of system administration of web servers and website infrastructure Supporting enterprise desktop hardware from Dell, HP, Lenovo, Microsoft, and others Installing, configuring, and supporting Microsoft Windows Managing mobile devices using an MDM such as MobileIron or Intune Imaging enterprise desktops, providing remote assistance, and/or deploying software remotely Planning and implementing system upgrades, test hardware and software for functionality and compatibility Resolving incidents over the phone or via email Coordinating large scale deployments and moves of desktops, printers, and other equipment with customers ensuring minimal impact to business Preparing and maintaining documentation of department processes and procedures Documented experience leading and implementing projects from start to finish Coordination of application build releases Problem Solving | Analytical Skills Identifying and resolving challenging technical issues and problems or researching possible solutions Making strategic judgments and evaluating the impact of information technology decisions Analyzing problems and proposing solutions while dealing with changing priorities Planning, organizing and implementing projects to meet established time frames Involve others as appropriate and gather information from a variety of sources Relationship Building | Interpersonal Skills Working with other public and private agencies in efforts to provide information technology-specific customer service to the community, public, and key stakeholders Generating consensus and building collaborative relationships to achieve common goals Thriving in a fast-paced environment with changing priorities Establishing and maintaining productive professional relationships to facilitate business transactions Demonstrating empathy toward others, respect for individuals and appreciation of diversity among team members Oral | Written Communication Skills Responding quickly, courteously, and proficiently to customer service requests Soliciting feedback and adjusting customer requests to fit into business improvements Generating consensus and collaborative relationships to bring about efficient and effective outcomes MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Information Technologist I classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. (Please note: Official/ Unofficial Transcripts MUST be attached prior to filing date in order to show proof of Bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field) Online Assessments (Unproctored) (Refer/Non-Refer) Candidates who meet desirable qualifications will be invited to participate in one or more job-related assessments. Candidates will be notified of their test date and access code, if applicable. Application Appraisal Panel (AAP) | Application Review (100%) An Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please Note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION EMAIL NOTIFICATION : Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com"and "ocgov.com." If your email address should change, please update your profile at http://www.governmentjobs.com FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. Questions: For specific information pertaining to this recruitment, please contact Joanne Li at (714) 834-7327 or joanne.li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: 2/8/2021 11:59 PM Pacific
City of Austin
Temporary -IT Network Administrator
City of Austin, TX Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Licenses and Certifications Required: None. Notes to Applicants The Human Resources Department works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful and productive work environment for employees and their families, City departments and the community. The primary purpose of this position is to assist end users with computer, computer equipment, phones, and network issues. When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. An assessment(s) may be administered as part of the interview process. Pay Range Commensurate Hours Monday to Friday, 8:00 am to 5:00 pm. Job Close Date 01/29/2021 Type of Posting External Department Human Resources Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Technical Location 505 Barton Springs Road, Suite 600, Austin, TX 78704 Preferred Qualifications Knowledge of desktop support Ability to implement and support software/system/computer/device upgrades as needed Ability to repair and maintain Microsoft Office Maintain LAN management and maintenance Maintain/Create network and Active Directory accounts for end-users Preferred qualifications/certifications: A+; Network +; Microsoft MCP ; MCSA or MCSE experience with copiers and printers and/or certifications related to copiers and printers. Experience and knowledge of IIS , SSL and webserver management. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Test, evaluate, make recommendations, get quotes, and procure new software and hardware for network, telephony, and/or wireless technologies Implement, configure, manage, administer, maintain, and monitor software and hardware for network, telephony, and/or wireless technologies Monitor, troubleshoot, diagnose, and test to resolve network, telephony, and/or wireless problems Assist to define disaster recovery plans and develop network test plans Contribute to the planning, forecasting, budgeting, procuring and implementing new network hardware and software including the retirement of existing systems and components Evaluate network performance and health checks implementing tuning improvements and performing network sizing estimates Assist with development of solution based cost analysis Coordinate and communicate the installation, configuration, and maintenance of network components with customer departments and project teams Monitor services provided by vendors to ensure service levels are met Monitor and assist in management of equipment inventory Implement network security procedures and ensure compliance of all security policies, procedures, and standards Responsibilities - Supervisor and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge in one or more areas of networking Knowledge of networking/telephony operating systems and network/telephony monitoring and management applications Knowledge of industry and department best practices, requirements and policies and procedures Knowledge of networking and internet protocols and connectivity issues Knowledge of system capacity planning Skill in design, development, installation and maintenance of telecommunications links Skill in installing and maintaining network operating systems and networking equipment Skill in reviewing bandwidth requirements and system interdependencies Skill in adjusting bandwidth Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to apply problem solving methodologies to diagnose and solve operational problems Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Network Administrator position requires Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Do you meet the minimum qualification of this position? Yes No * This position requires strong technical consulting and customer service background. Please describe your technical consulting and service background. (Open Ended Question) * Describe your experience with personal computers and list the applications with which you are familiar. (Open Ended Question) * How many years of experience do you have testing, installing and/or upgrading, and implementing new software and/or hardware and releases? Less than 1 year 1 to less than 3 years 3 to less than 5 years 5 or more years * List any technical certifications you hold. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Resume Optional Documents
Jan 22, 2021
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Licenses and Certifications Required: None. Notes to Applicants The Human Resources Department works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful and productive work environment for employees and their families, City departments and the community. The primary purpose of this position is to assist end users with computer, computer equipment, phones, and network issues. When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. An assessment(s) may be administered as part of the interview process. Pay Range Commensurate Hours Monday to Friday, 8:00 am to 5:00 pm. Job Close Date 01/29/2021 Type of Posting External Department Human Resources Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Technical Location 505 Barton Springs Road, Suite 600, Austin, TX 78704 Preferred Qualifications Knowledge of desktop support Ability to implement and support software/system/computer/device upgrades as needed Ability to repair and maintain Microsoft Office Maintain LAN management and maintenance Maintain/Create network and Active Directory accounts for end-users Preferred qualifications/certifications: A+; Network +; Microsoft MCP ; MCSA or MCSE experience with copiers and printers and/or certifications related to copiers and printers. Experience and knowledge of IIS , SSL and webserver management. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Test, evaluate, make recommendations, get quotes, and procure new software and hardware for network, telephony, and/or wireless technologies Implement, configure, manage, administer, maintain, and monitor software and hardware for network, telephony, and/or wireless technologies Monitor, troubleshoot, diagnose, and test to resolve network, telephony, and/or wireless problems Assist to define disaster recovery plans and develop network test plans Contribute to the planning, forecasting, budgeting, procuring and implementing new network hardware and software including the retirement of existing systems and components Evaluate network performance and health checks implementing tuning improvements and performing network sizing estimates Assist with development of solution based cost analysis Coordinate and communicate the installation, configuration, and maintenance of network components with customer departments and project teams Monitor services provided by vendors to ensure service levels are met Monitor and assist in management of equipment inventory Implement network security procedures and ensure compliance of all security policies, procedures, and standards Responsibilities - Supervisor and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge in one or more areas of networking Knowledge of networking/telephony operating systems and network/telephony monitoring and management applications Knowledge of industry and department best practices, requirements and policies and procedures Knowledge of networking and internet protocols and connectivity issues Knowledge of system capacity planning Skill in design, development, installation and maintenance of telecommunications links Skill in installing and maintaining network operating systems and networking equipment Skill in reviewing bandwidth requirements and system interdependencies Skill in adjusting bandwidth Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to apply problem solving methodologies to diagnose and solve operational problems Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Network Administrator position requires Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Do you meet the minimum qualification of this position? Yes No * This position requires strong technical consulting and customer service background. Please describe your technical consulting and service background. (Open Ended Question) * Describe your experience with personal computers and list the applications with which you are familiar. (Open Ended Question) * How many years of experience do you have testing, installing and/or upgrading, and implementing new software and/or hardware and releases? Less than 1 year 1 to less than 3 years 3 to less than 5 years 5 or more years * List any technical certifications you hold. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Resume Optional Documents
City of Austin
IT Project Manager
City of Austin, TX Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants POSITION OVERVIEW : The IT Project Manager for the Department of Aviation will be responsible for leading, managing and representing Information Systems division as the IT project manager for construction related projects. Functional requirements of this position include: Direct and manage information technology project development life cycle, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. Develop IT project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings. Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. Write Request For Proposals (RFPs) for external services and manage contracts and vendor performance, deliverables, and payments. Develop written business requirements and models Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers. Request the resources and participants needed to achieve project goals and where required, from other department/division managers and other City Departments if required. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. ASSESSMENT : A skills assessment will be required for this position. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. ESSENTIAL PERSONNEL : This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., "see resume" or "see LinkedIn profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak in English. OVERTIME : Overtime may be required with or without notice. WORK HOURS : Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $33.36 - $43.36 Hours Monday - Friday 8:00am -5:00pm. Work hours may include after hours, holidays and weekend work. Job Close Date 02/08/2021 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin-Bergstrom Inernational Airport Preferred Qualifications Demonstrated relevant experience in construction IT project management Project Management Professional - PMP Certification Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Direct and manage information technology project development from beginning to end, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments. Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. Develop written business requirements and models. Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers. Request the resources and participants needed to achieve project goals and where required, from other department managers and participate in the acquisition of required personnel within the City of Austin. Define the project success criteria and disseminate them to involved parties throughout the project life cycle. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings. Develop successful transition, training plans and recognition for resources on the project team. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project budget preparation Knowledge of information technology project management principles, concepts and practices Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems Knowledge of application programming, database and system design Knowledge of XML and data interfaces Knowledge of internet and network architecture Knowledge of operating principles and information systems hardware and software Skill in using project management software Skill in developing process models and data flow diagrams Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to develop written business requirements and models Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to inspire, motivate, and influence others to achieve individual and collective goals Ability to make sound decisions in a timely manner that solve issues and stand the test of time Ability to recognize, plan, focus upon, and work toward what is most important or critical Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity Ability to recognize, manage, and resolve conflict efficiently and equitably Skill in facilitating meetings of diverse stakeholders Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present Ability to create, convey, and instill a unified vision and purpose Ability to see past the moment and adapt to a rapidly changing environment Ability to achieve organizational goals and objectives Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Project Manager position requires a graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * How many years of relevant construction IT project management related experience do you have? None Less than 2 years' Less than 3 years' 3 or more years' * Do you have a Project Management Professional (PMP) Certification? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. Do you agree to a minimum 10-year criminal background investigation and security threat assessment? Yes. No. Optional & Required Documents Required DocumentsOptional Documents
Jan 22, 2021
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants POSITION OVERVIEW : The IT Project Manager for the Department of Aviation will be responsible for leading, managing and representing Information Systems division as the IT project manager for construction related projects. Functional requirements of this position include: Direct and manage information technology project development life cycle, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. Develop IT project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings. Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. Write Request For Proposals (RFPs) for external services and manage contracts and vendor performance, deliverables, and payments. Develop written business requirements and models Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers. Request the resources and participants needed to achieve project goals and where required, from other department/division managers and other City Departments if required. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. ASSESSMENT : A skills assessment will be required for this position. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. ESSENTIAL PERSONNEL : This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., "see resume" or "see LinkedIn profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak in English. OVERTIME : Overtime may be required with or without notice. WORK HOURS : Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $33.36 - $43.36 Hours Monday - Friday 8:00am -5:00pm. Work hours may include after hours, holidays and weekend work. Job Close Date 02/08/2021 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin-Bergstrom Inernational Airport Preferred Qualifications Demonstrated relevant experience in construction IT project management Project Management Professional - PMP Certification Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Direct and manage information technology project development from beginning to end, submit proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments. Develop information technology project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. Develop written business requirements and models. Participate in discussions of project management department goals and objectives with IT senior management, system owners and decision makers. Request the resources and participants needed to achieve project goals and where required, from other department managers and participate in the acquisition of required personnel within the City of Austin. Define the project success criteria and disseminate them to involved parties throughout the project life cycle. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings. Develop successful transition, training plans and recognition for resources on the project team. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project budget preparation Knowledge of information technology project management principles, concepts and practices Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems Knowledge of application programming, database and system design Knowledge of XML and data interfaces Knowledge of internet and network architecture Knowledge of operating principles and information systems hardware and software Skill in using project management software Skill in developing process models and data flow diagrams Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to develop written business requirements and models Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding Ability to inspire, motivate, and influence others to achieve individual and collective goals Ability to make sound decisions in a timely manner that solve issues and stand the test of time Ability to recognize, plan, focus upon, and work toward what is most important or critical Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity Ability to recognize, manage, and resolve conflict efficiently and equitably Skill in facilitating meetings of diverse stakeholders Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present Ability to create, convey, and instill a unified vision and purpose Ability to see past the moment and adapt to a rapidly changing environment Ability to achieve organizational goals and objectives Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results Ability to define, analyze, and find solutions for difficult or complex problems Ability to view the big picture Ability to quickly become familiar with emerging technologies Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Project Manager position requires a graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to 4 years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * How many years of relevant construction IT project management related experience do you have? None Less than 2 years' Less than 3 years' 3 or more years' * Do you have a Project Management Professional (PMP) Certification? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. Do you agree to a minimum 10-year criminal background investigation and security threat assessment? Yes. No. Optional & Required Documents Required DocumentsOptional Documents
City of Austin
IT Project Manager Senior
City of Austin, TX Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants POSITION OVERVIEW : The IT Project Manager Senior for the Department of Aviation will be responsible for leadership, work assignments, evaluations and providing guidance for the Aviation IT project manager team for operational and construction related IT projects. Functional requirements of this position include: • Direct and manage enterprise level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. • Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives. •Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments. • Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. • Develop written business requirements and models. • Provide leadership in discussions of project management department goals and objectives with IT Senior Management. • Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel. •Define the project success criteria and disseminate throughout the project life cycle. TRAVEL : This position requires traveling to multiple sites as part of the regular job duties. A driving record verification will be conducted. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. ASSESSMENT : A skills assessment will be required for this position. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. ESSENTIAL PERSONNEL : This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., "see resume" or "see LinkedIn profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak in English. OVERTIME : Overtime may be required with or without notice. WORK HOURS : Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $42.50 - $56.31 Hours Core Hours: Monday-Friday 8:00 AM - 5:00 PM. Work hours may include after hours, holidays and weekend work. Job Close Date 02/08/2021 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin-Bergstrom International Airport Preferred Qualifications Experienced with successful completion of large, long range or multiple highly complex information technology operational project management Project Management Professional ( PMP ) certification Ability to travel to multiple sites as part of regular job duties Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field; Experience may substitute for education for up to 4 years; Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Describe your experience providing team leadership or supervising others. Include your years of experience. (Open Ended Question) * Describe your project management practices and methodologies with technical documentation. Include your years of experience. (Open Ended Question) * Describe your experience and proficiency using either Waterfall and or Agile project management methodologies. (Open Ended Question) * Describe your experience with contract management, budgets, financial tracking, reporting and business consultation. Include your years of experience. (Open Ended Question) * Do you have a Project Management Professional (PMP) Certification? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. Do you agree to a minimum 10-year criminal background investigation and security threat assessment? Yes No Optional & Required Documents Required Documents Optional Documents
Jan 22, 2021
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years. Master's Degree in a related field may substitute for two (2) years of experience. Licenses or Certifications: None. Notes to Applicants POSITION OVERVIEW : The IT Project Manager Senior for the Department of Aviation will be responsible for leadership, work assignments, evaluations and providing guidance for the Aviation IT project manager team for operational and construction related IT projects. Functional requirements of this position include: • Direct and manage enterprise level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary. • Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives. •Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments. • Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables. • Develop written business requirements and models. • Provide leadership in discussions of project management department goals and objectives with IT Senior Management. • Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel. •Define the project success criteria and disseminate throughout the project life cycle. TRAVEL : This position requires traveling to multiple sites as part of the regular job duties. A driving record verification will be conducted. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. ASSESSMENT : A skills assessment will be required for this position. ON- CALL / CALL BACK RESPONSIBILITIES : Position may require on-call or call back responsibilities. ESSENTIAL PERSONNEL : This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., "see resume" or "see LinkedIn profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE : Must have the ability to read, write, and fluently speak in English. OVERTIME : Overtime may be required with or without notice. WORK HOURS : Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $42.50 - $56.31 Hours Core Hours: Monday-Friday 8:00 AM - 5:00 PM. Work hours may include after hours, holidays and weekend work. Job Close Date 02/08/2021 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin-Bergstrom International Airport Preferred Qualifications Experienced with successful completion of large, long range or multiple highly complex information technology operational project management Project Management Professional ( PMP ) certification Ability to travel to multiple sites as part of regular job duties Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field; Experience may substitute for education for up to 4 years; Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Describe your experience providing team leadership or supervising others. Include your years of experience. (Open Ended Question) * Describe your project management practices and methodologies with technical documentation. Include your years of experience. (Open Ended Question) * Describe your experience and proficiency using either Waterfall and or Agile project management methodologies. (Open Ended Question) * Describe your experience with contract management, budgets, financial tracking, reporting and business consultation. Include your years of experience. (Open Ended Question) * Do you have a Project Management Professional (PMP) Certification? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. Do you agree to a minimum 10-year criminal background investigation and security threat assessment? Yes No Optional & Required Documents Required Documents Optional Documents
City of Long Beach
COMMUNICATION SPECIALIST I-VI
City of Long Beach, CA Long Beach, CA, United States
DESCRIPTION Applications are available online beginning Friday, January 22, 2021, through 4:30 pm, Friday, February 5, 2021. Current vacancy is with the Technology and Innovation Department (Wireless and Video Communications Divisions). Other department(s) that use this classification are Fire Department. For more information on the current vacancy click HERE . SALARY INFORMATION: Grade Level I - $2,120.16 - $2,882.88; Biweekly Grade Level II - $2,346.56 - $3,188.80; Biweekly Grade Level III - $2,594.40 - $3,526.48; Biweekly Grade Level IV - $2,941.92 - $4,006.72; Biweekly Grade Level V - $3,253.28 - $4,431.92; Biweekly Grade Level VI - $3,603.12 - $4,907.04; Biweekly Effective October 1, 2020 through September 30, 2021, current salary ranges may be impacted by the city-wide furlough. EXAMPLES OF DUTIES Under supervision, maintains, installs, repairs, plans and designs communication systems and equipment; may act in a lead or supervisory capacity; adapts, assembles, installs, and operates electronic equipment (e.g. mobile and portable radios, remote base stations, microwave systems, mobile data terminals, and cellular modems); may install, repair, maintain, configure, and upgrade TDM and VOIP telephone systems, IVRs, Call Centers, PBXs, and network cameras; may install, repair, maintain, configure, and upgrade data communication equipment such as hubs, routers, APs, and switches; may install, repair, maintain, configure, and upgrade servers; provides effective customer service by keeping customers informed of progress, ensuring satisfaction, providing advice, etc.; may develop, conduct, or implement in-service training programs, safety programs, field tests, and/or work inspections; may act as a project leader or liaison between user departments and the communications groups; may perform complex and detailed cost benefit analysis and feasibility studies; may represent the City during meetings with other regulatory bodies; may ensure strict enforcement and compliance with safety regulations; and performs other related duties as assigned. REQUIREMENTS TO FILE Applicants must meet one of the following options A, B, or C in order to qualify: A. A Bachelor's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related (proof required) * AND one year of paid full-time experience equivalent related experience in telecommunications, video communications and/or wireless equivalent to a Systems Technician ; OR B. An Associate's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related field (proof required) * AND three (3) years of paid, full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a Systems Technician ; OR C. Completion of a one-year certificate program from an accredited technical/vocational school with coursework in computer science, television communications, telecommunications, two-way radio or a related field ( proof required) * AND four (4) years of paid full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a Systems Technician . Additional related experience may be substituted for the education on a year-for-year basis. A Federal Communications Commission (FCC) Radiotelephone Operator's License (GROL) is required prior to passing probation for positions that configure and repair two-way radios in the Wireless Division. *Proof of required documents, such as degrees and transcripts must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degree must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing. A four-year college degree with major coursework in computer science, engineering, or related field is required for Grade Levels V and VI. Knowledge, Skills, and Abilities: Communicate effectively verbally and in writing; Provide effective customer service; Move and lift up to 40 pounds; Work at heights of 160 feet; Pass a thorough background investigation; Some positions may require overtime, weekend and/or holiday hours. A valid driver's license and current DMV driving record must be submitted to the hiring department at the time of selection. DESIRABLE QUALIFICATIONS: Three or more years of supervisory and project management experience are desirable for some positions in the Infrastructure Services Bureau. Experience in VOIP technology, UC Systems, TCP/IP networking, or related networking services, VPN, firewalls, WiFi, and Fiber Optic Mux are desirable for some positions in Telecommunication. Current knowledge of the full range of production equipment including cameras, lighting, audio and editing programs are desirable in the Video Communications Division. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application Packet............................................. Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting minimum qualifications will be place on an eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first and then in the order in which applications were filed. The resulting eligible list remain in effect for at least one year. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification after two weeks of application filing, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. H68AN-21 DD: COMMUNICATION SPECIALIST I-VI 01/20/2021Closing Date/Time: 2/5/2021 4:30 PM Pacific
Jan 22, 2021
Full Time
DESCRIPTION Applications are available online beginning Friday, January 22, 2021, through 4:30 pm, Friday, February 5, 2021. Current vacancy is with the Technology and Innovation Department (Wireless and Video Communications Divisions). Other department(s) that use this classification are Fire Department. For more information on the current vacancy click HERE . SALARY INFORMATION: Grade Level I - $2,120.16 - $2,882.88; Biweekly Grade Level II - $2,346.56 - $3,188.80; Biweekly Grade Level III - $2,594.40 - $3,526.48; Biweekly Grade Level IV - $2,941.92 - $4,006.72; Biweekly Grade Level V - $3,253.28 - $4,431.92; Biweekly Grade Level VI - $3,603.12 - $4,907.04; Biweekly Effective October 1, 2020 through September 30, 2021, current salary ranges may be impacted by the city-wide furlough. EXAMPLES OF DUTIES Under supervision, maintains, installs, repairs, plans and designs communication systems and equipment; may act in a lead or supervisory capacity; adapts, assembles, installs, and operates electronic equipment (e.g. mobile and portable radios, remote base stations, microwave systems, mobile data terminals, and cellular modems); may install, repair, maintain, configure, and upgrade TDM and VOIP telephone systems, IVRs, Call Centers, PBXs, and network cameras; may install, repair, maintain, configure, and upgrade data communication equipment such as hubs, routers, APs, and switches; may install, repair, maintain, configure, and upgrade servers; provides effective customer service by keeping customers informed of progress, ensuring satisfaction, providing advice, etc.; may develop, conduct, or implement in-service training programs, safety programs, field tests, and/or work inspections; may act as a project leader or liaison between user departments and the communications groups; may perform complex and detailed cost benefit analysis and feasibility studies; may represent the City during meetings with other regulatory bodies; may ensure strict enforcement and compliance with safety regulations; and performs other related duties as assigned. REQUIREMENTS TO FILE Applicants must meet one of the following options A, B, or C in order to qualify: A. A Bachelor's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related (proof required) * AND one year of paid full-time experience equivalent related experience in telecommunications, video communications and/or wireless equivalent to a Systems Technician ; OR B. An Associate's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related field (proof required) * AND three (3) years of paid, full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a Systems Technician ; OR C. Completion of a one-year certificate program from an accredited technical/vocational school with coursework in computer science, television communications, telecommunications, two-way radio or a related field ( proof required) * AND four (4) years of paid full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a Systems Technician . Additional related experience may be substituted for the education on a year-for-year basis. A Federal Communications Commission (FCC) Radiotelephone Operator's License (GROL) is required prior to passing probation for positions that configure and repair two-way radios in the Wireless Division. *Proof of required documents, such as degrees and transcripts must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degree must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing. A four-year college degree with major coursework in computer science, engineering, or related field is required for Grade Levels V and VI. Knowledge, Skills, and Abilities: Communicate effectively verbally and in writing; Provide effective customer service; Move and lift up to 40 pounds; Work at heights of 160 feet; Pass a thorough background investigation; Some positions may require overtime, weekend and/or holiday hours. A valid driver's license and current DMV driving record must be submitted to the hiring department at the time of selection. DESIRABLE QUALIFICATIONS: Three or more years of supervisory and project management experience are desirable for some positions in the Infrastructure Services Bureau. Experience in VOIP technology, UC Systems, TCP/IP networking, or related networking services, VPN, firewalls, WiFi, and Fiber Optic Mux are desirable for some positions in Telecommunication. Current knowledge of the full range of production equipment including cameras, lighting, audio and editing programs are desirable in the Video Communications Division. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application Packet............................................. Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting minimum qualifications will be place on an eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first and then in the order in which applications were filed. The resulting eligible list remain in effect for at least one year. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification after two weeks of application filing, please contact the Civil Service Department at (562) 570-6202. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. H68AN-21 DD: COMMUNICATION SPECIALIST I-VI 01/20/2021Closing Date/Time: 2/5/2021 4:30 PM Pacific
City of Fort Lauderdale
DATA WAREHOUSE ANALYST
City of Fort Lauderdale, FL Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. The Data Warehouse Analyst is responsible for all aspects of complex data warehouses design, creation, development, documentation, implementation, support and maintenance. This includes Business Intelligence components, Extract-Transform-Load processes, and data sources. This is highly responsible professional and technical work of more than average difficulty in data warehousing technology, as well as Business Intelligence. Under direction, an employee in this class is required to exercise considerable initiative and independent judgment in the creation, implementation and use of data warehousing technology. Advice and assistance are available in handling more complex matters. NOTE: This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, anyone hired after Jan 1, 2021 will be automatically enrolled in the Florida Retirement System (FRS), which will require a 3% contribution from employees. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category III for benefits purposes. This job classification is included within the bargaining unit represented by Federation of Public Employees and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Federation of Public Employees. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Performs complex data warehouse architecture, population, support and maintenance Works with database management systems including database access via Open Database Connectivity (ODBC), SQL Server Management Studio, and Oracle tools (such as SQL Developer, TOAD) Performs data manipulation and integration using Structured Query Language (SQL) Designs, develops, and executes the Extract-Transform-Load (ETL) processes for data warehouses Works with data warehouse design techniques utilizing database management systems including Oracle, Microsoft (MS) SQL Server, and Azure (or other cloud database service) Administers enterprise deployment of Business Intelligence tools, including Microsoft Power BI and IBM's Cognos Works with multiple operating systems including current versions of Windows (desktop and server), UNIX and Linux Works effectively with City customer departments to learn organizational functions to ensure the purpose of data warehouse information Determines user requirements for data extract and design, assists with the report environment analysis and verifies data extracts for accuracy Performs analysis, planning and implementation of Data Warehousing and Business Intelligence technology Extracts, transforms, and loads (ETL process) data in databases and data warehouse environments, utilizing Microsoft SQL Server Integration Services and other ETL tools. Designs, creates, and maintains different types of data sources. Plans, designs, manages, prioritizes and implements complex data warehouse components consistent with business processes Coordinates with outside vendors and City department personnel, as a technical resource, to ensure data tasks are completed as designed and intended Coordinates with other Information Technology professionals and stakeholders to deliver and improve Data Warehouse and Business Intelligence functionality Creates and maintains Business Intelligence dashboards, including using tools such as Microsoft Power BI Assembles and analyzes performance statistics, and makes recommendations for improvements Designs and develops solutions that enable clients to make decisions based on data utilizing dashboards and self-service analytical reports Troubleshoots and resolves reporting, data warehouse and ETL related issues Works with vendors on problems and upgrades to vendor proprietary data warehouses and data marts. Performs regular quality assurance checks on data warehouses to ensure data quality and accuracy Develops diagrams and data flow charts of system operations and process flows for data warehousing processes Defines and documents user and Business Intelligence requirements Writes technical documentations and ensures it is maintained and up to date. Provides user support and technical expertise for Business Intelligence tools Establishes and maintains effective working relationships with City officials and employees, vendor representatives, and the general public Conducts training on use of Business Intelligence and reporting environments/tools Provides after hours support as needed Stays abreast of developments through research, evaluation, and recommendation of new technologies in the Data Warehousing and Business Intelligence fields Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in computer science, information systems, or a closely related field Three (3) to five (5) years of experience in database design, data warehouse design, Business Intelligence, Structured Query Language (SQL) design and query writing. Additional qualifying experience in a job-related field, may substitute on a year-for-year basis for the required education, at the Division Manager's discretion. Possess or be able to obtain a State of Florida driver's license within 30 days of hire. Special Requirements: This position may require Holiday, night and/or weekend work. Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or up to 5 lbs. of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Seldom or Never Street environment (near moving traffic) Seldom or Never Construction site Seldom or Never Confined Space Seldom or Never In the community (homes, businesses, etc.) Seldom or Never Lab Seldom or Never Warehouse environment Seldom or Never HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ) at time of application. Closing Date/Time: Continuous
Jan 22, 2021
Full Time
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. The Data Warehouse Analyst is responsible for all aspects of complex data warehouses design, creation, development, documentation, implementation, support and maintenance. This includes Business Intelligence components, Extract-Transform-Load processes, and data sources. This is highly responsible professional and technical work of more than average difficulty in data warehousing technology, as well as Business Intelligence. Under direction, an employee in this class is required to exercise considerable initiative and independent judgment in the creation, implementation and use of data warehousing technology. Advice and assistance are available in handling more complex matters. NOTE: This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, anyone hired after Jan 1, 2021 will be automatically enrolled in the Florida Retirement System (FRS), which will require a 3% contribution from employees. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category III for benefits purposes. This job classification is included within the bargaining unit represented by Federation of Public Employees and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Federation of Public Employees. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Performs complex data warehouse architecture, population, support and maintenance Works with database management systems including database access via Open Database Connectivity (ODBC), SQL Server Management Studio, and Oracle tools (such as SQL Developer, TOAD) Performs data manipulation and integration using Structured Query Language (SQL) Designs, develops, and executes the Extract-Transform-Load (ETL) processes for data warehouses Works with data warehouse design techniques utilizing database management systems including Oracle, Microsoft (MS) SQL Server, and Azure (or other cloud database service) Administers enterprise deployment of Business Intelligence tools, including Microsoft Power BI and IBM's Cognos Works with multiple operating systems including current versions of Windows (desktop and server), UNIX and Linux Works effectively with City customer departments to learn organizational functions to ensure the purpose of data warehouse information Determines user requirements for data extract and design, assists with the report environment analysis and verifies data extracts for accuracy Performs analysis, planning and implementation of Data Warehousing and Business Intelligence technology Extracts, transforms, and loads (ETL process) data in databases and data warehouse environments, utilizing Microsoft SQL Server Integration Services and other ETL tools. Designs, creates, and maintains different types of data sources. Plans, designs, manages, prioritizes and implements complex data warehouse components consistent with business processes Coordinates with outside vendors and City department personnel, as a technical resource, to ensure data tasks are completed as designed and intended Coordinates with other Information Technology professionals and stakeholders to deliver and improve Data Warehouse and Business Intelligence functionality Creates and maintains Business Intelligence dashboards, including using tools such as Microsoft Power BI Assembles and analyzes performance statistics, and makes recommendations for improvements Designs and develops solutions that enable clients to make decisions based on data utilizing dashboards and self-service analytical reports Troubleshoots and resolves reporting, data warehouse and ETL related issues Works with vendors on problems and upgrades to vendor proprietary data warehouses and data marts. Performs regular quality assurance checks on data warehouses to ensure data quality and accuracy Develops diagrams and data flow charts of system operations and process flows for data warehousing processes Defines and documents user and Business Intelligence requirements Writes technical documentations and ensures it is maintained and up to date. Provides user support and technical expertise for Business Intelligence tools Establishes and maintains effective working relationships with City officials and employees, vendor representatives, and the general public Conducts training on use of Business Intelligence and reporting environments/tools Provides after hours support as needed Stays abreast of developments through research, evaluation, and recommendation of new technologies in the Data Warehousing and Business Intelligence fields Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in computer science, information systems, or a closely related field Three (3) to five (5) years of experience in database design, data warehouse design, Business Intelligence, Structured Query Language (SQL) design and query writing. Additional qualifying experience in a job-related field, may substitute on a year-for-year basis for the required education, at the Division Manager's discretion. Possess or be able to obtain a State of Florida driver's license within 30 days of hire. Special Requirements: This position may require Holiday, night and/or weekend work. Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or up to 5 lbs. of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Seldom or Never Street environment (near moving traffic) Seldom or Never Construction site Seldom or Never Confined Space Seldom or Never In the community (homes, businesses, etc.) Seldom or Never Lab Seldom or Never Warehouse environment Seldom or Never HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ) at time of application. Closing Date/Time: Continuous
City of Murrieta
Information Technology Analyst
City of Murrieta, CA Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees The City of Murrieta is accepting applications for the position of Information Technology Analyst to fill one (1) current vacancy for our Administration Services Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The IT Analyst will support primarily Police and Fire departments, and will evaluate and maintain public safety enterprise applications including computer-aided dispatch (CAD), police Records Management System (RMS), staffing software, and emergency medical dispatch. The ideal candidate will be a self-starter who can work within a team framework, conduct system maintenance, assist with database administration, create custom reports, and assist with application upgrades and support. DEFINITION Under direction, provides professional analytical support to City-wide technology programs in diverse capacities. Areas of responsibility include, but are not limited to, business applications modification and maintenance, enterprise system application design, implementation, and administration; responds to complex user support problems; monitors system application performance to ensure performance and reliability standards are met; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives direction the Information Technology Manager. May exercise technical and functional direction over assigned staff. CLASS CHARACTERISTICS This fully qualified journey-level classification is responsible for performing the full range of professional technology support services. Incumbents work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. ESSENTIAL FUNCTIONS Provides analytical support to City-wide technology programs in diverse technology areas including, but not limited to, business applications modification and maintenance, and network or communications infrastructure design, implementation, and administration. Troubleshoots, diagnoses and maintains complex enterprise applications on servers; ensures application system integration for operability across multiple platforms and technologies. Monitors technology systems to evaluate reliability, conformance to performance metrics, and overall availability; tests, installs, implements, maintains, and modifies a diverse range of system hardware and software; confers with clients to determine needs and system configurations; defines and performs primary testing of enhancement/upgrades before release to users. Oversees enterprise application security; monitors system application security to identify any breaches; activates procedures and responses to application security issues; provides recommendations to mitigate risk. Receives and manages work orders; troubleshoots and resolves enterprise system software, hardware, work station, server, database, peripherals, and infrastructure issues. Conducts systems analysis in the design, implementation, maintenance and upgrades of enterprise information system and related applications, utilities, hardware, and peripherals. Identifies system deficiencies or additional resource requirements; develops and implements modified or enhanced systems to increase their efficiency, reliability, and availability; implements, tests, and evaluates the effectiveness of solutions. Prepares user documentation, including flow charts, standard operating procedures, user guides and training materials; trains and instructs users in the use of applications. Coordinates a variety of information technology projects; guides technical staff involved; maintains projects definitions, work plans, documentation, scheduling, and status reporting. Assists in the development and implementation of technology related protocols, policies, procedures, and operating standards. Prepares technical documentation for assigned technology program areas; updates as needed. Assists in division budgeting and fiscal planning for services and equipment needs. Conducts research and stays current on new trends and innovative solutions for technology programs; recommends new technologies which would improve the division's operational effectiveness or services to client divisions. Observes and complies with all City and mandated safety rules, regulations, and protocols. Performs related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in information technology, computer science, or a related field, and; Three (3) years of experience providing analytical support to information technology enterprise systems in an assigned program area. LICENSES AND CERTIFICATIONS Possession of, or ability to obtain and maintain, a valid California Driver's License. NECESSARY SPECIAL REQUIREMENTS Ability to pass a police background investigation. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Principles of lead supervision and training. Operations, services, and activities of integrated information technology systems. Correlations across integrated technology services, including operating systems and network/communications. Principles, practices, methods, and techniques of troubleshooting, diagnosing, and resolving hardware and software, and network/telecommunication system issues. Methods and techniques of installing, configuring, administering, and monitoring a diverse range of enterprise application on physical and virtual systems. Methods and techniques of eliciting information and performing diagnostic procedures on technology systems. Security and monitoring devices, and procedures necessary to maintain the integrity and security of data in enterprise applications. Industry best practices of information technology management and control. Enterprise resource planning system principles and concepts. Methods and techniques of developing work flow diagrams for business process automation. Principles and practices of project management. Database principles and practices. Operational characteristics of desktop, network, and telecommunication systems hardware, software, and peripheral equipment. Methods and techniques of evaluating system effectiveness and responding accordingly. Methods and techniques of conducting research. Principles and practices of developing and maintaining technical documentation, files, and records. Applicable federal, state, and local laws, codes and procedures relevant to assigned areas of responsibility. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. ABILITY TO Lead, plan and review the work of assigned staff. Provide professional support to a diverse range of the City's technology programs. Perform complex duties in the installation, configuration, administration, and maintenance of enterprise systems and related software in assigned program areas. Participate in the design, development, testing, and implementation of new technology systems. Evaluate, research, and diagnose complex user issues and recommend solutions. Work with end users to develop enhanced applications for business process automation. Document, review, assess, improve and implement system processes. Participate in the development and implementation of technology policies, procedures, and protocols. Monitor enterprise applications operational effectiveness, reliability or security vulnerability, and respond accordingly. Understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed. Plan, develop, and facilitate training. Assist in system configuration, integration, and tuning. Prepare clear and concise technical documentation. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and extensive background investigation. THE COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 115,000 people. Family-oriented with more than 52 parks, 1,300 acres of trails and some of the nation's top school(s), it is consistently ranked the top place to live in SW Riverside County and one of the safest cities in California. With some of the lowest unemployment in the state, City-based Police and Fire, and a high median income, Murrieta's offers its residents an exceptional quality-of-life in an engaged and connected community. MURRIETA SUPERVISORS ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,537.64 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary, up to a maximum of $150,000. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed $1,800 per year. BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. Web Link: Murrieta Supervisors Association (MSA) - MOU - 2017-2018 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" is not an acceptable answer to the questions. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Please indicate the highest level of education that you have completed. Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college (less than 59 semester units or less than 89 quarter units) Associate's Degree (at least 60 semester units or 90 quarter units) Bachelor's Degree (at least 120 semester units or 180 quarter units) Master's Degree Doctorate Degree 03 Do you possess a bachelor's degree or higher from an accredited college or university with major coursework in information technology, computer science, or a related field? Yes No 04 If you responded you have a degree to the previous question, please specify degree focus below. Please attach proof of education. 05 Please list any IT certifications you may have (If, none, please type N/A) 06 Which types of government agencies have you worked for? (Check all that apply) City Government County Government State Government Federal Government Tribal Government Special District Public Education None of the above 07 In reference to the previous question, at which government agency(s) did you receive this experience? Please include the name of the employer and the dates of experience. If you selected "No experience" in the previous question, please indicate N/A. 08 How many years of municipal government experience do you possess? No experience. Less than one year. More than one, but less than two years. More than two, but less than three years. More than three, but less than four years. More than four, but less than five years. More than five, but less than eight years. More than eight, but less than ten years. More than ten years. 09 Please select below the number of years experience you possess providing analytical support to an information technology enterprise systems in an assigned program area. No Experience, or less than three years More than three, but less than four years More than four, but less than six years More than six, but less than eight years More than eight, but less than ten years More than ten years 10 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of experience. If you selected "No experience" in the previous question, please indicate N/A. 11 How many years of experience do you possess working with public safety in an information Systems capacity? None Less than 1 years More than one but less than 3 years More than three but less than five years More than five but less than eight years More than eight but less than ten years 10 years or more 12 How many years of experience do you possess working with Computer Aided Dispatch software? None Less than 1 years More than one but less than 3 years More than three but less than five years More than five but less than eight years More than eight but less than ten years 10 years or more 13 Please specify your experience analyzing and solving standard software, hardware, and network problems. I have no or very limited experience performing this task. I have some training in this area, but no or very little experience performing this task. I have some experience performing this task but would need additional training. I have performed this task independently under normal supervision. I have extensive experience performing this task. I have extensive experience performing this task and have trained and/or supervised others in the performance of this task. 14 Please rate your Structured Query Language (SQL) experience. No Experience Novice Journey Expert 15 How many years of Structured Query Language (SQL) experience do you possess? No Experience Less than one year More than one, but less than two years More than two, but less than three years More than three, but less than four years More than four, but less than five years More than five years 16 Describe a time when SQL programming was required to accomplish a project or task. If you do not have this experience, please indicate N/A 17 Describe the techniques you have used to effectively enhance a business process using software. In your response, please provide an example that showcases your level of skills/knowledge of techniques utilized. What were the challenges and how did you overcome them? If you do not have this experience, please indicate N/A. 18 Describe your direct experience with the responsibility of overseeing the development of an Application Programming Interface (API) between two software programs. In your response, please provide an example that showcases your level of skills/knowledge of APIs. If you do not have this experience, please indicate N/A. Required Question Closing Date/Time: 2/17/2021 11:59 PM Pacific
Jan 21, 2021
Full Time
Description and Essential Functions Connected by Amazing Employees The City of Murrieta is accepting applications for the position of Information Technology Analyst to fill one (1) current vacancy for our Administration Services Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The IT Analyst will support primarily Police and Fire departments, and will evaluate and maintain public safety enterprise applications including computer-aided dispatch (CAD), police Records Management System (RMS), staffing software, and emergency medical dispatch. The ideal candidate will be a self-starter who can work within a team framework, conduct system maintenance, assist with database administration, create custom reports, and assist with application upgrades and support. DEFINITION Under direction, provides professional analytical support to City-wide technology programs in diverse capacities. Areas of responsibility include, but are not limited to, business applications modification and maintenance, enterprise system application design, implementation, and administration; responds to complex user support problems; monitors system application performance to ensure performance and reliability standards are met; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives direction the Information Technology Manager. May exercise technical and functional direction over assigned staff. CLASS CHARACTERISTICS This fully qualified journey-level classification is responsible for performing the full range of professional technology support services. Incumbents work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. ESSENTIAL FUNCTIONS Provides analytical support to City-wide technology programs in diverse technology areas including, but not limited to, business applications modification and maintenance, and network or communications infrastructure design, implementation, and administration. Troubleshoots, diagnoses and maintains complex enterprise applications on servers; ensures application system integration for operability across multiple platforms and technologies. Monitors technology systems to evaluate reliability, conformance to performance metrics, and overall availability; tests, installs, implements, maintains, and modifies a diverse range of system hardware and software; confers with clients to determine needs and system configurations; defines and performs primary testing of enhancement/upgrades before release to users. Oversees enterprise application security; monitors system application security to identify any breaches; activates procedures and responses to application security issues; provides recommendations to mitigate risk. Receives and manages work orders; troubleshoots and resolves enterprise system software, hardware, work station, server, database, peripherals, and infrastructure issues. Conducts systems analysis in the design, implementation, maintenance and upgrades of enterprise information system and related applications, utilities, hardware, and peripherals. Identifies system deficiencies or additional resource requirements; develops and implements modified or enhanced systems to increase their efficiency, reliability, and availability; implements, tests, and evaluates the effectiveness of solutions. Prepares user documentation, including flow charts, standard operating procedures, user guides and training materials; trains and instructs users in the use of applications. Coordinates a variety of information technology projects; guides technical staff involved; maintains projects definitions, work plans, documentation, scheduling, and status reporting. Assists in the development and implementation of technology related protocols, policies, procedures, and operating standards. Prepares technical documentation for assigned technology program areas; updates as needed. Assists in division budgeting and fiscal planning for services and equipment needs. Conducts research and stays current on new trends and innovative solutions for technology programs; recommends new technologies which would improve the division's operational effectiveness or services to client divisions. Observes and complies with all City and mandated safety rules, regulations, and protocols. Performs related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in information technology, computer science, or a related field, and; Three (3) years of experience providing analytical support to information technology enterprise systems in an assigned program area. LICENSES AND CERTIFICATIONS Possession of, or ability to obtain and maintain, a valid California Driver's License. NECESSARY SPECIAL REQUIREMENTS Ability to pass a police background investigation. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Principles of lead supervision and training. Operations, services, and activities of integrated information technology systems. Correlations across integrated technology services, including operating systems and network/communications. Principles, practices, methods, and techniques of troubleshooting, diagnosing, and resolving hardware and software, and network/telecommunication system issues. Methods and techniques of installing, configuring, administering, and monitoring a diverse range of enterprise application on physical and virtual systems. Methods and techniques of eliciting information and performing diagnostic procedures on technology systems. Security and monitoring devices, and procedures necessary to maintain the integrity and security of data in enterprise applications. Industry best practices of information technology management and control. Enterprise resource planning system principles and concepts. Methods and techniques of developing work flow diagrams for business process automation. Principles and practices of project management. Database principles and practices. Operational characteristics of desktop, network, and telecommunication systems hardware, software, and peripheral equipment. Methods and techniques of evaluating system effectiveness and responding accordingly. Methods and techniques of conducting research. Principles and practices of developing and maintaining technical documentation, files, and records. Applicable federal, state, and local laws, codes and procedures relevant to assigned areas of responsibility. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. ABILITY TO Lead, plan and review the work of assigned staff. Provide professional support to a diverse range of the City's technology programs. Perform complex duties in the installation, configuration, administration, and maintenance of enterprise systems and related software in assigned program areas. Participate in the design, development, testing, and implementation of new technology systems. Evaluate, research, and diagnose complex user issues and recommend solutions. Work with end users to develop enhanced applications for business process automation. Document, review, assess, improve and implement system processes. Participate in the development and implementation of technology policies, procedures, and protocols. Monitor enterprise applications operational effectiveness, reliability or security vulnerability, and respond accordingly. Understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures, and standards relevant to work performed. Plan, develop, and facilitate training. Assist in system configuration, integration, and tuning. Prepare clear and concise technical documentation. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and extensive background investigation. THE COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 115,000 people. Family-oriented with more than 52 parks, 1,300 acres of trails and some of the nation's top school(s), it is consistently ranked the top place to live in SW Riverside County and one of the safest cities in California. With some of the lowest unemployment in the state, City-based Police and Fire, and a high median income, Murrieta's offers its residents an exceptional quality-of-life in an engaged and connected community. MURRIETA SUPERVISORS ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,537.64 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary, up to a maximum of $150,000. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed $1,800 per year. BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. Web Link: Murrieta Supervisors Association (MSA) - MOU - 2017-2018 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" is not an acceptable answer to the questions. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Please indicate the highest level of education that you have completed. Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college (less than 59 semester units or less than 89 quarter units) Associate's Degree (at least 60 semester units or 90 quarter units) Bachelor's Degree (at least 120 semester units or 180 quarter units) Master's Degree Doctorate Degree 03 Do you possess a bachelor's degree or higher from an accredited college or university with major coursework in information technology, computer science, or a related field? Yes No 04 If you responded you have a degree to the previous question, please specify degree focus below. Please attach proof of education. 05 Please list any IT certifications you may have (If, none, please type N/A) 06 Which types of government agencies have you worked for? (Check all that apply) City Government County Government State Government Federal Government Tribal Government Special District Public Education None of the above 07 In reference to the previous question, at which government agency(s) did you receive this experience? Please include the name of the employer and the dates of experience. If you selected "No experience" in the previous question, please indicate N/A. 08 How many years of municipal government experience do you possess? No experience. Less than one year. More than one, but less than two years. More than two, but less than three years. More than three, but less than four years. More than four, but less than five years. More than five, but less than eight years. More than eight, but less than ten years. More than ten years. 09 Please select below the number of years experience you possess providing analytical support to an information technology enterprise systems in an assigned program area. No Experience, or less than three years More than three, but less than four years More than four, but less than six years More than six, but less than eight years More than eight, but less than ten years More than ten years 10 In reference to the previous question, at which employer(s) did you receive this experience? Please include the name of the employer and the dates of experience. If you selected "No experience" in the previous question, please indicate N/A. 11 How many years of experience do you possess working with public safety in an information Systems capacity? None Less than 1 years More than one but less than 3 years More than three but less than five years More than five but less than eight years More than eight but less than ten years 10 years or more 12 How many years of experience do you possess working with Computer Aided Dispatch software? None Less than 1 years More than one but less than 3 years More than three but less than five years More than five but less than eight years More than eight but less than ten years 10 years or more 13 Please specify your experience analyzing and solving standard software, hardware, and network problems. I have no or very limited experience performing this task. I have some training in this area, but no or very little experience performing this task. I have some experience performing this task but would need additional training. I have performed this task independently under normal supervision. I have extensive experience performing this task. I have extensive experience performing this task and have trained and/or supervised others in the performance of this task. 14 Please rate your Structured Query Language (SQL) experience. No Experience Novice Journey Expert 15 How many years of Structured Query Language (SQL) experience do you possess? No Experience Less than one year More than one, but less than two years More than two, but less than three years More than three, but less than four years More than four, but less than five years More than five years 16 Describe a time when SQL programming was required to accomplish a project or task. If you do not have this experience, please indicate N/A 17 Describe the techniques you have used to effectively enhance a business process using software. In your response, please provide an example that showcases your level of skills/knowledge of techniques utilized. What were the challenges and how did you overcome them? If you do not have this experience, please indicate N/A. 18 Describe your direct experience with the responsibility of overseeing the development of an Application Programming Interface (API) between two software programs. In your response, please provide an example that showcases your level of skills/knowledge of APIs. If you do not have this experience, please indicate N/A. Required Question Closing Date/Time: 2/17/2021 11:59 PM Pacific
City of Murrieta
Information Technology Program Administrator
City of Murrieta, CA Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees The City of Murrieta is accepting applications for the position of Information Technology Program Administrator to fill one (1) current vacancy for our Administrative Services Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year THE POSITION The Program Administrator will plan and manage project strategies and main objectives and assess the impact on the City. This position will be responsible for coordinating Information Technology (IT) projects of various levels of complexity that are used to meet City-wide goals. This position will oversee the entire project management process and will offer strategic guidance while ensuring proper communication between interdependent teams within the City. DEFINITION Under limited supervision, plans, organizes and administers Information Technology (IT) projects of various levels of complexity; leads, supervises, and coordinates the work of assigned professional and support staff that are acting as project team members, may respond to emergencies after hours; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Information Technology Manager. Exercises direct supervision over technical staff. CLASS CHARACTERISTICS This advanced journey classification exercises independent judgment in managing, directing, and coordinating the planning and implementation of major Information Technology projects and initiatives. Incumbents are responsible for planning, organizing, reviewing and evaluating the work of assigned staff and for providing support to management in a variety of areas. Performance of the work requires the use of independence, initiative and discretion within established guidelines. ESSENTIAL FUNCTIONS Plans, organizes, administers and coordinates the implementation of Information Technology projects, assigns and reviews the work of technical and professional team members. Prepares a variety of periodic progress and special reports related to projects and activities. Reviews cost estimates, interprets plans and specifications for contractors, and determines contractual compliance. Conducts contract bid or requests for proposal openings for IT projects, including review and approval of bid documentation. Confers and negotiates with City employees relative to the implementation of IT projects. Represents Information Technology in meetings with representatives of City departments; governmental agencies; professionals, business and community organizations. Assists in the preparation of budgets for Capital Improvement Projects and other projects. Provides staff leadership and technical assistance to committees and facilitates project team meetings; may serve as a member to a variety of technology committees and commissions. Assists with preparation of recommendations for annual grant and program budgets; provides input for and prepares various grant applications and annual performance reports of activities. Monitors legislation and developments related to areas of responsibility and evaluates their impact on City operations and programs and recommends and implements policy and procedural improvements. Assists in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommends and administers policies and procedures. Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs reviews and evaluates work products, methods, and procedures meets with staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements employee performance counseling and first level discipline procedures. Serves as the liaison for issues relating to technology to other divisions, departments, and outside agencies; responds to and resolves requests, inquiries, and issues. Attends new product and technology training sessions; stays abreast of new trends and innovations in the field of information technology. Ensures staff comply with all City and mandated safety rules, regulations, and protocols. Performs related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in computer science, information technology, business or public administration, or a related field, and; Three (3) years of professional level experience in project leadership and management or similar and as well as experience with complex information technology and software applications. Two (2) years of the above experience should be in a supervisory or lead capacity involving program or project management. LICENSES AND CERTIFICATIONS Project Management Professional (PMP) certification, Project Management Institute certification, Information Technology Infrastructure Library (ITIL) or Project Management Body of Knowledge (PMBOK) are preferred. Possession of or ability to obtain and maintain a valid California Driver's License. NECCESSARY SPECIAL REQUIREMENTS Ability to pass a police background investigation. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Programs, principles and resources related to the program assigned; developing program monitoring and evaluation techniques. Administrative principles and practices, including budgeting, goals and objectives development, and work planning. Principles of grant application and proposal preparation and grant monitoring and reporting techniques. Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and training of staff in work procedures. Principles and practices of leadership. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Functions, capabilities and limitations of hardware and software. Advanced principles and practices of computer science, information technology and telecommunications. Principles and practices of program development and administration. Principles and practices of municipal budget preparation and administration. Departmental policy, procedures and operations. Applicable federal, state, and local laws, codes and procedures relevant to assigned areas of responsibility. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. ABILITY TO Negotiate favorable contract terms for the City in assigned area of responsibility. Organize and prepare effective grant applications and proposals; prepare, administer and monitor grant and program budgets. Prepare or assists with the preparation of large program budgets. Analyze problems, identify alternative solutions, anticipate project consequences of proposed actions and implement recommendations in support of goals. Prepare clear and concise administrative and financial reports. Make persuasive oral presentations of ideas and recommendations. Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Organize work, set priorities, establish goals and objectives, and exercise sound, independent judgment within established guidelines. Participate in the development and administration of division goals, objectives, and procedures. Respond to client needs and inquiries; evaluate client business requirements and implement information technology solutions. Represent the City in meetings with public agencies and others outside the City; interpret and apply complex rules, regulations, laws, and ordinances Research, analyze, and evaluate new service delivery methods and techniques. Interpret and apply federal, state, and local policies, laws, and regulations. Demonstrate an awareness and appreciation of the cultural diversity of the community. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and Live Scan background screening. THE COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 115,000 people. Family-oriented with more than 52 parks, 1,300 acres of trails and some of the nation's top school(s), it is consistently ranked the top place to live in SW Riverside County and one of the safest cities in California. With some of the lowest unemployment in the state, City-based Police and Fire, and a high median income, Murrieta's offers its residents an exceptional quality-of-life in an engaged and connected community. MURRIETA SUPERVISORS ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,537.64 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary, up to a maximum of $150,000. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed $1,800 per year. BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. Web Link: Murrieta Supervisors Association (MSA) - MOU - 2017-2018 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" is not an acceptable answer to the questions. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Please indicate the highest level of education that you have completed. Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college (less than 59 semester units or less than 89 quarter units) Associate's Degree (at least 60 semester units or 90 quarter units) Bachelor's Degree (at least 120 semester units or 180 quarter units) Master's Degree Doctorate Degree 03 Do you possess a bachelor's degree or higher from an accredited college or university with major coursework in information technology, computer science, or a related field? Yes No 04 If you responded you have a degree to the previous question, please specify degree focus below. Please attach proof of education. 05 Please select which certifications you currently possess. Project Management Professional certification Project Management Institute certification Information Technology Infrastructure Library Project Management Body of Knowledge 06 How many years of experience do you have with using Project Management Body of Knowledge (PMBOK)? None Less than 1 years 1 years but less than 3 years 3 years but less than 5 years 5 years but less than 8 years 8 years or more 07 How many years of experience do you have with using Information Technology Infrastructure Library (ITIL)? None Less than 1 years 1 years but less than 3 years 3 years but less than 5 years 5 years but less than 8 years 8 years or more 08 How many years of professional level experience do you have in the project leadership and management ? No Experience Less than three years More than three, but less than five years More than five, but less than seven years More than seven, but less than nine years More than nine, but less than ten years Ten years or more 09 Please indicate the number of years of supervisory or lead experience that you possess within the experience specified above. None Less than 2 years 2 years but less than 5 years 5 years or more 10 How many years of experience do you have in complex information technology and software applications? No Experience Less than three years More than three, but less than four years More than four, but less than six years More than six, but less than eight years More than eight, but less than ten years Ten years or more 11 How many years of experience do you have planning and managing projects with an estimated duration of 6 months to a year? None Less than 1 years 1 years but less than 3 years 3 years but less than 5 years 5 years but less than 8 years 8 years or more 12 Please describe the project(s) in detail that had an estimated duration of 6 months to a year or longer. Also explain your techniques used, the final result, and lessons learned. Required Question Closing Date/Time: 2/17/2021 11:59 PM Pacific
Jan 21, 2021
Full Time
Description and Essential Functions Connected by Amazing Employees The City of Murrieta is accepting applications for the position of Information Technology Program Administrator to fill one (1) current vacancy for our Administrative Services Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year THE POSITION The Program Administrator will plan and manage project strategies and main objectives and assess the impact on the City. This position will be responsible for coordinating Information Technology (IT) projects of various levels of complexity that are used to meet City-wide goals. This position will oversee the entire project management process and will offer strategic guidance while ensuring proper communication between interdependent teams within the City. DEFINITION Under limited supervision, plans, organizes and administers Information Technology (IT) projects of various levels of complexity; leads, supervises, and coordinates the work of assigned professional and support staff that are acting as project team members, may respond to emergencies after hours; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Information Technology Manager. Exercises direct supervision over technical staff. CLASS CHARACTERISTICS This advanced journey classification exercises independent judgment in managing, directing, and coordinating the planning and implementation of major Information Technology projects and initiatives. Incumbents are responsible for planning, organizing, reviewing and evaluating the work of assigned staff and for providing support to management in a variety of areas. Performance of the work requires the use of independence, initiative and discretion within established guidelines. ESSENTIAL FUNCTIONS Plans, organizes, administers and coordinates the implementation of Information Technology projects, assigns and reviews the work of technical and professional team members. Prepares a variety of periodic progress and special reports related to projects and activities. Reviews cost estimates, interprets plans and specifications for contractors, and determines contractual compliance. Conducts contract bid or requests for proposal openings for IT projects, including review and approval of bid documentation. Confers and negotiates with City employees relative to the implementation of IT projects. Represents Information Technology in meetings with representatives of City departments; governmental agencies; professionals, business and community organizations. Assists in the preparation of budgets for Capital Improvement Projects and other projects. Provides staff leadership and technical assistance to committees and facilitates project team meetings; may serve as a member to a variety of technology committees and commissions. Assists with preparation of recommendations for annual grant and program budgets; provides input for and prepares various grant applications and annual performance reports of activities. Monitors legislation and developments related to areas of responsibility and evaluates their impact on City operations and programs and recommends and implements policy and procedural improvements. Assists in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommends and administers policies and procedures. Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs reviews and evaluates work products, methods, and procedures meets with staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements employee performance counseling and first level discipline procedures. Serves as the liaison for issues relating to technology to other divisions, departments, and outside agencies; responds to and resolves requests, inquiries, and issues. Attends new product and technology training sessions; stays abreast of new trends and innovations in the field of information technology. Ensures staff comply with all City and mandated safety rules, regulations, and protocols. Performs related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to a bachelor's degree from an accredited college or university with major coursework in computer science, information technology, business or public administration, or a related field, and; Three (3) years of professional level experience in project leadership and management or similar and as well as experience with complex information technology and software applications. Two (2) years of the above experience should be in a supervisory or lead capacity involving program or project management. LICENSES AND CERTIFICATIONS Project Management Professional (PMP) certification, Project Management Institute certification, Information Technology Infrastructure Library (ITIL) or Project Management Body of Knowledge (PMBOK) are preferred. Possession of or ability to obtain and maintain a valid California Driver's License. NECCESSARY SPECIAL REQUIREMENTS Ability to pass a police background investigation. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Programs, principles and resources related to the program assigned; developing program monitoring and evaluation techniques. Administrative principles and practices, including budgeting, goals and objectives development, and work planning. Principles of grant application and proposal preparation and grant monitoring and reporting techniques. Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and training of staff in work procedures. Principles and practices of leadership. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Functions, capabilities and limitations of hardware and software. Advanced principles and practices of computer science, information technology and telecommunications. Principles and practices of program development and administration. Principles and practices of municipal budget preparation and administration. Departmental policy, procedures and operations. Applicable federal, state, and local laws, codes and procedures relevant to assigned areas of responsibility. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. ABILITY TO Negotiate favorable contract terms for the City in assigned area of responsibility. Organize and prepare effective grant applications and proposals; prepare, administer and monitor grant and program budgets. Prepare or assists with the preparation of large program budgets. Analyze problems, identify alternative solutions, anticipate project consequences of proposed actions and implement recommendations in support of goals. Prepare clear and concise administrative and financial reports. Make persuasive oral presentations of ideas and recommendations. Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Organize work, set priorities, establish goals and objectives, and exercise sound, independent judgment within established guidelines. Participate in the development and administration of division goals, objectives, and procedures. Respond to client needs and inquiries; evaluate client business requirements and implement information technology solutions. Represent the City in meetings with public agencies and others outside the City; interpret and apply complex rules, regulations, laws, and ordinances Research, analyze, and evaluate new service delivery methods and techniques. Interpret and apply federal, state, and local policies, laws, and regulations. Demonstrate an awareness and appreciation of the cultural diversity of the community. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and Live Scan background screening. THE COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 115,000 people. Family-oriented with more than 52 parks, 1,300 acres of trails and some of the nation's top school(s), it is consistently ranked the top place to live in SW Riverside County and one of the safest cities in California. With some of the lowest unemployment in the state, City-based Police and Fire, and a high median income, Murrieta's offers its residents an exceptional quality-of-life in an engaged and connected community. MURRIETA SUPERVISORS ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,537.64 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary, up to a maximum of $150,000. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed $1,800 per year. BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. Web Link: Murrieta Supervisors Association (MSA) - MOU - 2017-2018 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" is not an acceptable answer to the questions. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Please indicate the highest level of education that you have completed. Less than a High School diploma or equivalent. High School Diploma or Equivalent (GED) Some college (less than 59 semester units or less than 89 quarter units) Associate's Degree (at least 60 semester units or 90 quarter units) Bachelor's Degree (at least 120 semester units or 180 quarter units) Master's Degree Doctorate Degree 03 Do you possess a bachelor's degree or higher from an accredited college or university with major coursework in information technology, computer science, or a related field? Yes No 04 If you responded you have a degree to the previous question, please specify degree focus below. Please attach proof of education. 05 Please select which certifications you currently possess. Project Management Professional certification Project Management Institute certification Information Technology Infrastructure Library Project Management Body of Knowledge 06 How many years of experience do you have with using Project Management Body of Knowledge (PMBOK)? None Less than 1 years 1 years but less than 3 years 3 years but less than 5 years 5 years but less than 8 years 8 years or more 07 How many years of experience do you have with using Information Technology Infrastructure Library (ITIL)? None Less than 1 years 1 years but less than 3 years 3 years but less than 5 years 5 years but less than 8 years 8 years or more 08 How many years of professional level experience do you have in the project leadership and management ? No Experience Less than three years More than three, but less than five years More than five, but less than seven years More than seven, but less than nine years More than nine, but less than ten years Ten years or more 09 Please indicate the number of years of supervisory or lead experience that you possess within the experience specified above. None Less than 2 years 2 years but less than 5 years 5 years or more 10 How many years of experience do you have in complex information technology and software applications? No Experience Less than three years More than three, but less than four years More than four, but less than six years More than six, but less than eight years More than eight, but less than ten years Ten years or more 11 How many years of experience do you have planning and managing projects with an estimated duration of 6 months to a year? None Less than 1 years 1 years but less than 3 years 3 years but less than 5 years 5 years but less than 8 years 8 years or more 12 Please describe the project(s) in detail that had an estimated duration of 6 months to a year or longer. Also explain your techniques used, the final result, and lessons learned. Required Question Closing Date/Time: 2/17/2021 11:59 PM Pacific
California Polytechnic State University
Software Engineer (498615)
California Polytechnic State University 1 Grand Avenue, San Luis Obispo, CA 93407, USA
Description: Under general supervision, this position designs, develops, documents, and maintains campus enterprise applications. Primary activities include growing, and building applications for university educational and administrative systems. In addition, this position will support methods to integrate applications with the campus computing infrastructure, which includes authentication, provisioning, and enterprise portal services; utilizing current technologies and DevOps philosophies. Emphasis will be placed on solution design, providing development support for critical systems, managing application builds, updates, integrations, user interface design and web services. Closing Date/Time: Open until filled
Jan 21, 2021
Full Time
Description: Under general supervision, this position designs, develops, documents, and maintains campus enterprise applications. Primary activities include growing, and building applications for university educational and administrative systems. In addition, this position will support methods to integrate applications with the campus computing infrastructure, which includes authentication, provisioning, and enterprise portal services; utilizing current technologies and DevOps philosophies. Emphasis will be placed on solution design, providing development support for critical systems, managing application builds, updates, integrations, user interface design and web services. Closing Date/Time: Open until filled
County of Sacramento
Information Technology Applications Analyst Level I/II
Sacramento County, CA Sacramento, CA, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/25/19, 2/25/20, 5/25/20, 8/24/20, 11/23/20, 2/22/21 Level 1 - $5,832.48-$7,445.50/month Level 2 - $6,479.75-$8,268.48/month Information Technology Applications Analyst I/II performs professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
Jan 21, 2021
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/25/19, 2/25/20, 5/25/20, 8/24/20, 11/23/20, 2/22/21 Level 1 - $5,832.48-$7,445.50/month Level 2 - $6,479.75-$8,268.48/month Information Technology Applications Analyst I/II performs professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous
STATE OF NEVADA
IT MANAGER 3
State of Nevada Nevada, United States
Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. The State of Nevada Division of Child and Family Services (DCFS) is recruiting for an Information Technology Manager 3 in the Carson City or Las Vegas office. Under administrative direction, incumbents perform IT managerial duties and interact with internal and external management levels as well as executives and officials to solve problems involving conflict or controversy requiring interpretation/application of policy. Incumbents supervise a staff of IT professionals on a regular and recurring basis and lower level IT Managers, IT Technicians, and support staff as required. The incumbent reports to the Deputy Administrator for Administrative Services and manages the division's IT functions with a staff of 43. The incumbent directly supervises one IT Manager II, two IT professionals (who are supervisors), and one support staff position. The incumbent plans and implements IT initiatives and has responsibility for funds for operations and maintenance and development projects. This position is responsible for IT systems and initiatives that involve federal and state financial regulations and penalties and potential lost revenues, potential conflicts with federal laws and the risk of exposure of confidential information, and elimination of funding would result in downgrades of planned initiatives. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/03/2021
Jan 20, 2021
Full Time
Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. The State of Nevada Division of Child and Family Services (DCFS) is recruiting for an Information Technology Manager 3 in the Carson City or Las Vegas office. Under administrative direction, incumbents perform IT managerial duties and interact with internal and external management levels as well as executives and officials to solve problems involving conflict or controversy requiring interpretation/application of policy. Incumbents supervise a staff of IT professionals on a regular and recurring basis and lower level IT Managers, IT Technicians, and support staff as required. The incumbent reports to the Deputy Administrator for Administrative Services and manages the division's IT functions with a staff of 43. The incumbent directly supervises one IT Manager II, two IT professionals (who are supervisors), and one support staff position. The incumbent plans and implements IT initiatives and has responsibility for funds for operations and maintenance and development projects. This position is responsible for IT systems and initiatives that involve federal and state financial regulations and penalties and potential lost revenues, potential conflicts with federal laws and the risk of exposure of confidential information, and elimination of funding would result in downgrades of planned initiatives. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/03/2021
Los Angeles County Metropolitan Transportation Authority - LA Metro
SENIOR DIRECTOR, INFORMATION TECHNOLOGY (CENTER OF EXCELLENCE)
Los Angeles Metro Los Angeles, California, US
Basic Function Directs the overall activities of a functional unit within the Information Technology Services (ITS) department to deliver quality projects as well as providing user support services within the agency. Example Of Duties Develops and maintains customer partnerships, internal and external, to ensure alignment to agency objectives and achievement of business goals Coordinates IT project management oversight activities with all Metro departments and resources, including consultants, contractors, and vendors Supervises and directs assigned staff and subordinate management in planning, design, construction, implementation, installation, training, and maintenance of enterprise-level software application systems Determines, prioritizes, and implements, through assigned staff, proof of concept projects that impact the customer experience Develops short- and long-range plans; establishes priorities and goals/objectives for assigned functional areas Establishes and monitors the unit's annual project objectives, KPIs (Key Performance Indicators), schedules, and budget Develops studies and reports to evaluate productivity of functional areas and eliminate impediments to peak performance Coordinates continuous programming support for Metro′s mission critical systems Researches and investigates emerging technologies and collaborates with other IT units, Metro departments, and private sector entities to promote new technology beneficial to the agency Presents research and project findings with other public/private entities at transit and technology conferences, Metro Board, executive management committees, etc. Develops and manages the unit′s operating and capital budgets, monitoring and controlling expenditures, initiating procurements, approving payment of invoices, and developing financial and administrative studies and reports Directs and manages in the preparation of requests for proposals (RFPs); participates in proposal evaluation, vendor selection, and contract negotiation processes; monitors progress of consultant firms and recommends payment for their services Enforces and monitors the department's programming standards, information security, business continuity, disaster recovery, and safety programs Coordinates and executes Metro′s business continuity plan in the event of system failure Reviews, approves, assigns, and manages requests for ITS services Enforces and ensures compliance with all applicable standards to ensure interoperability between software application systems, databases, programming interfaces, and operating systems Enforces and ensures adherence to all security measures required to protect the safety and integrity of all information contained within agency systems and from attacks by internal and external forces Prepares monthly reports for Board of Directors and executive committees as required Prepares and presents monthly status briefing for Metro′ s executive management and compiles monthly published report for financial staff, FTA (Federal Transit Administration), and Metro′s executive office as required Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's Degree in Computer Science, Management Information Systems, Electrical/Electronic Engineering, Business Administration, Public Administration, or a related field; Master′s Degree in a related field preferred Experience Five years of relevant management-level experience in strategic planning, resource budgeting, customer relation and personnel management, and leading a diverse team in information systems administration and management functions Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing a business case or similar presentation Experience consulting with project teams to facilitate and/or develop business initiatives Experience developing and designing standard principals, techniques, processes, and/or templates to ensure consistency in the planning, development, operations, and governance of projects and/or programs Experience collaborating with cross-functional teams (i.e. Finance, Accounting, Procurement, Planning, HR, Payroll, etc.) to successfully carry out business initiatives/projects or technical projects Project Management Professional Certificate Knowledge: Theories, principles, and practices associated with information technology system design methodologies, application architectures, relational database design and structure, networking, IT security, programming, web, mobile, geospatial, IoT (Internet of Things), AI (Artificial intelligence), VoIP (Voice over Internet Protocol), SMS (short message service), VR (virtual reality), digital IO (input/output), big data, social media, analytics, cloud services, APIs (Application Programming Interface), VM (voicemail), latest hardware/software technology, LTE (Long-Term Evolution) cellular communications, Wi-Fi (Wireless Fidelity), digital display technology, and interactive kiosks Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Design and management of large, on-line, real-time computer and communications systems Systems development and implementation life cycle methodology and practices Software programming languages, practices, and techniques Transit operations, including scheduling, bus and rail, service analysis, street network topology, surface planning, equipment maintenance, access policies, microtransit, demand response, ride hailing, and autonomous vehicle technology Customer/consumer experience, such as rider touchpoints, first/last mile, transfer proximity, bicycling, e-vehicles, electronic fares, trip planning, real-time geospatial processing, mapping, UX/UI (User Experience/User Interface), voice/chat/SMS support, and digital display content Project/program management theory, techniques, and tools Administrative, financial, and generally accepted business practices and concepts Modern management theory Labor policy, workforce management, and teambuilding Skills: Planning, organizing, and directing an information technology department Planning and managing large-scale multi-faceted technology development projects from inception to post-implementation Developing new technology strategies for transitioning the agency for the future Creating new business capabilities via creative use of technology Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Determining strategies to achieve goals utilizing a project management approach Communicating effectively orally and in writing Interacting professionally with various levels of employees and outside representatives Supervising, training, and motivating assigned staff Abilities: Partner and collaborate with public and private enterprise to create new products for the market that also benefit public transit Creatively initiate environments conducive to the success of a new business/program/project start up Create, test, and implement pilot projects to demonstrate new technologies Analyze and understand complex problems holistically Identify, assess, and mitigate risk factors Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Prepare comprehensive reports and correspondence Develop system standards and best practices Plan financial and staffing needs Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (JD) *Open to the public and all Metro employees**This is an At-Will position and employee serves at the pleasure of the hiring authority. This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 02-FEB-21
Jan 19, 2021
Full Time
Basic Function Directs the overall activities of a functional unit within the Information Technology Services (ITS) department to deliver quality projects as well as providing user support services within the agency. Example Of Duties Develops and maintains customer partnerships, internal and external, to ensure alignment to agency objectives and achievement of business goals Coordinates IT project management oversight activities with all Metro departments and resources, including consultants, contractors, and vendors Supervises and directs assigned staff and subordinate management in planning, design, construction, implementation, installation, training, and maintenance of enterprise-level software application systems Determines, prioritizes, and implements, through assigned staff, proof of concept projects that impact the customer experience Develops short- and long-range plans; establishes priorities and goals/objectives for assigned functional areas Establishes and monitors the unit's annual project objectives, KPIs (Key Performance Indicators), schedules, and budget Develops studies and reports to evaluate productivity of functional areas and eliminate impediments to peak performance Coordinates continuous programming support for Metro′s mission critical systems Researches and investigates emerging technologies and collaborates with other IT units, Metro departments, and private sector entities to promote new technology beneficial to the agency Presents research and project findings with other public/private entities at transit and technology conferences, Metro Board, executive management committees, etc. Develops and manages the unit′s operating and capital budgets, monitoring and controlling expenditures, initiating procurements, approving payment of invoices, and developing financial and administrative studies and reports Directs and manages in the preparation of requests for proposals (RFPs); participates in proposal evaluation, vendor selection, and contract negotiation processes; monitors progress of consultant firms and recommends payment for their services Enforces and monitors the department's programming standards, information security, business continuity, disaster recovery, and safety programs Coordinates and executes Metro′s business continuity plan in the event of system failure Reviews, approves, assigns, and manages requests for ITS services Enforces and ensures compliance with all applicable standards to ensure interoperability between software application systems, databases, programming interfaces, and operating systems Enforces and ensures adherence to all security measures required to protect the safety and integrity of all information contained within agency systems and from attacks by internal and external forces Prepares monthly reports for Board of Directors and executive committees as required Prepares and presents monthly status briefing for Metro′ s executive management and compiles monthly published report for financial staff, FTA (Federal Transit Administration), and Metro′s executive office as required Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's Degree in Computer Science, Management Information Systems, Electrical/Electronic Engineering, Business Administration, Public Administration, or a related field; Master′s Degree in a related field preferred Experience Five years of relevant management-level experience in strategic planning, resource budgeting, customer relation and personnel management, and leading a diverse team in information systems administration and management functions Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing a business case or similar presentation Experience consulting with project teams to facilitate and/or develop business initiatives Experience developing and designing standard principals, techniques, processes, and/or templates to ensure consistency in the planning, development, operations, and governance of projects and/or programs Experience collaborating with cross-functional teams (i.e. Finance, Accounting, Procurement, Planning, HR, Payroll, etc.) to successfully carry out business initiatives/projects or technical projects Project Management Professional Certificate Knowledge: Theories, principles, and practices associated with information technology system design methodologies, application architectures, relational database design and structure, networking, IT security, programming, web, mobile, geospatial, IoT (Internet of Things), AI (Artificial intelligence), VoIP (Voice over Internet Protocol), SMS (short message service), VR (virtual reality), digital IO (input/output), big data, social media, analytics, cloud services, APIs (Application Programming Interface), VM (voicemail), latest hardware/software technology, LTE (Long-Term Evolution) cellular communications, Wi-Fi (Wireless Fidelity), digital display technology, and interactive kiosks Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency Design and management of large, on-line, real-time computer and communications systems Systems development and implementation life cycle methodology and practices Software programming languages, practices, and techniques Transit operations, including scheduling, bus and rail, service analysis, street network topology, surface planning, equipment maintenance, access policies, microtransit, demand response, ride hailing, and autonomous vehicle technology Customer/consumer experience, such as rider touchpoints, first/last mile, transfer proximity, bicycling, e-vehicles, electronic fares, trip planning, real-time geospatial processing, mapping, UX/UI (User Experience/User Interface), voice/chat/SMS support, and digital display content Project/program management theory, techniques, and tools Administrative, financial, and generally accepted business practices and concepts Modern management theory Labor policy, workforce management, and teambuilding Skills: Planning, organizing, and directing an information technology department Planning and managing large-scale multi-faceted technology development projects from inception to post-implementation Developing new technology strategies for transitioning the agency for the future Creating new business capabilities via creative use of technology Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Determining strategies to achieve goals utilizing a project management approach Communicating effectively orally and in writing Interacting professionally with various levels of employees and outside representatives Supervising, training, and motivating assigned staff Abilities: Partner and collaborate with public and private enterprise to create new products for the market that also benefit public transit Creatively initiate environments conducive to the success of a new business/program/project start up Create, test, and implement pilot projects to demonstrate new technologies Analyze and understand complex problems holistically Identify, assess, and mitigate risk factors Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Prepare comprehensive reports and correspondence Develop system standards and best practices Plan financial and staffing needs Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (JD) *Open to the public and all Metro employees**This is an At-Will position and employee serves at the pleasure of the hiring authority. This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 02-FEB-21
STATE OF NEVADA
IT PROFESSIONAL 3
State of Nevada Las Vegas, Nevada, United States
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This position functions as an IT Project Manager. The incumbent plans, organizes, directs, manages and ensures implementation of information technology projects; conducts project initiation; develops scope of work and execution strategies; resolves design conflicts; develops project schedule; develops project budgets and oversees resource allocation; develops and oversees application and/or system testing and quality control initiatives; and coordinates activities with technology, business and programs work units within and outside the organization as required. The incumbent works with IT Professionals, IT Technicians, Business Process Analysts or other technical and/or business and administrative staff during the course of projects. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/02/2021
Jan 19, 2021
Part Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This position functions as an IT Project Manager. The incumbent plans, organizes, directs, manages and ensures implementation of information technology projects; conducts project initiation; develops scope of work and execution strategies; resolves design conflicts; develops project schedule; develops project budgets and oversees resource allocation; develops and oversees application and/or system testing and quality control initiatives; and coordinates activities with technology, business and programs work units within and outside the organization as required. The incumbent works with IT Professionals, IT Technicians, Business Process Analysts or other technical and/or business and administrative staff during the course of projects. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/02/2021
STATE OF NEVADA
IT PROFESSIONAL 3
State of Nevada Carson, Nevada, United States
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. The Department of Administration, Enterprise IT Services (EITS) Division is recruiting for an IT Professional 3. This position will be a member of the Enterprise Software Management and Monitoring team responsible for providing enterprise support to over 30 executive branch agencies using multiple applications. The support areas are focused on enterprise management of antivirus solution, enterprise server monitoring and log correlation, Windows server Operating System (OS) patching, enterprise OS and key 3rd party software patches for PCs, enterprise administration of remote access solution, and assistance with deployment of software installation packages for enterprise customers. Under general guidance, the position will be responsible for ongoing support and operational maintenance of the enterprise environment. This position has a travel requirement of up to 25% and will be required to work nights, weekends, and holidays. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research on problems to provide feasible solutions. The candidate must also demonstrate enhanced communication and documentation proficiency, including the ability to train others, and the ability to function as a member in a collaborative team environment. he State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/02/2021
Jan 19, 2021
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. The Department of Administration, Enterprise IT Services (EITS) Division is recruiting for an IT Professional 3. This position will be a member of the Enterprise Software Management and Monitoring team responsible for providing enterprise support to over 30 executive branch agencies using multiple applications. The support areas are focused on enterprise management of antivirus solution, enterprise server monitoring and log correlation, Windows server Operating System (OS) patching, enterprise OS and key 3rd party software patches for PCs, enterprise administration of remote access solution, and assistance with deployment of software installation packages for enterprise customers. Under general guidance, the position will be responsible for ongoing support and operational maintenance of the enterprise environment. This position has a travel requirement of up to 25% and will be required to work nights, weekends, and holidays. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research on problems to provide feasible solutions. The candidate must also demonstrate enhanced communication and documentation proficiency, including the ability to train others, and the ability to function as a member in a collaborative team environment. he State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/02/2021
STATE OF NEVADA
IT MANAGER 2
State of Nevada Las Vegas, Nevada, United States
Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. The DETR IT Manager 2 supports department wide information technology project management and security programs and provides project management and information security direction, strategy, knowledge and technical expertise across a broad range of projects and information security domains. Responsibilities include providing technical direction, guidance and oversight for a variety of agency projects, security programs and services; consultation on federal and state security standards and requirements and industry best practices; directing and managing IT functions for projects; and planning and implementing IT initiatives. The incumbent will also be responsible for budget development, management and oversight; supervising personnel; conducting employee performance evaluations, recruitment, hiring, disciplinary action, and all management duties; oversight of DETR's technology project portfolio which includes project management office methodology, processes, and procedures; Cybersecurity and computer emergency response team/computer security incident response team (CERT), disaster recovery; identity and access management; information privacy and regulatory compliance (e.g., PCI DSS, FISMA, GLBA, PII, HIPAA); information risk management; information security and information assurance and information technology controls for all systems, and IT investigations, digital forensics, and eDiscovery. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. *** Closing Date/Time:
Jan 19, 2021
Part Time
Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. The DETR IT Manager 2 supports department wide information technology project management and security programs and provides project management and information security direction, strategy, knowledge and technical expertise across a broad range of projects and information security domains. Responsibilities include providing technical direction, guidance and oversight for a variety of agency projects, security programs and services; consultation on federal and state security standards and requirements and industry best practices; directing and managing IT functions for projects; and planning and implementing IT initiatives. The incumbent will also be responsible for budget development, management and oversight; supervising personnel; conducting employee performance evaluations, recruitment, hiring, disciplinary action, and all management duties; oversight of DETR's technology project portfolio which includes project management office methodology, processes, and procedures; Cybersecurity and computer emergency response team/computer security incident response team (CERT), disaster recovery; identity and access management; information privacy and regulatory compliance (e.g., PCI DSS, FISMA, GLBA, PII, HIPAA); information risk management; information security and information assurance and information technology controls for all systems, and IT investigations, digital forensics, and eDiscovery. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE. *** Closing Date/Time:
City of Austin
IT Systems Consultant
City of Austin, TX Austin, TX, United States
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus four (4) years of related experience in a focused technology. Experience may substitute for education up to four (4) years Master's Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None Notes to Applicants Position Overview: The IT Systems Consultant is a position within the Enterprise Services Administration division. The team supports approximately 35 departments across the city with a broad variety of systems and applications within the Data Center and the Cloud. As tier 3 support across the city, the IT Systems Consultant will be responsible for supporting most aspects of a Microsoft environment, including Server Build out and troubleshooting, Active Directory maintenance and management, Azure Cloud and Office 365. This position requires proficiency in project management from a technical standpoint and the ability to communicate and direct others as needed to ensure that new implementations or resolutions are handled in a timely manner. The position will provide guidance to junior staff or other department staff as needed, represent the department in technology meetings, and make decisions which could affect the business of the city. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City's business partners and Austin's residents, visitors and businesses with sustained, reliable and efficient technology services, infrastructure and telecommunications. Leveraging state-of-the-art tools, innovative methods and strategic partnerships, we are at the center of shaping the City of Austin's IT strategy. Application Instructions: When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. An assessment(s) may be administered as part of the interview process. This position will require a Criminal Background Check. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $37.12 - $49.18 Hours We cover from 6AM to 6PM. Your will have an 8 hour period within this time frame. We are on call 24/7 for IT Related issues. Job Close Date 01/31/2021 Type of Posting External Department Communication & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 1124 South I H 35 Austin, TX 78704-2614 Preferred Qualifications Experience Managing and Administering Office 365. Experience Managing and Administering Microsoft Active Directory. Experience Managing and Administering Windows Servers. Understanding and background with PowerShell. Understanding of Microsoft ATP in the Cloud. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Implement and integrate highly complex business systems including the design and architecture of system interfaces, configuration management, documentation, administration, monitoring, troubleshooting and maintain detailed plans for systems disaster recovery and testing 2. Plan and forecast budget needs for new hardware and software including the retirement of existing systems 3. Make independent decisions with significant impact for procurement of technical solutions in their focus area 4. Test, install and/or upgrade, and implement new software and/or hardware and releases 5. Develop and/or implement and ensure the compliance of IT policies, standards and procedures 6. Provide solution based cost analysis 7. Consult on projects or lead project management of enterprise storage, systems implementations and development 8. Assist project teams in planning, designing, evaluating, procuring and delivering software and/or hardware purchases ensuring specification compliance 9. Communicate and make presentations to the City's technical departmental representatives and department business managers 10. Research and analyze the technology market and vendor products to determine the strategy that best meet the IT business needs Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge, at an expert level, in storage, email systems, directory services, and/or virtual systems • Knowledge of application and operating systems • Knowledge of industry and department best practices, requirements and policies and procedures • Knowledge of system capacity planning • Skill in mentoring and monitoring daily work activities of others • Skill in selecting and using training/instructional methods and procedures • Skill in documenting and maintaining complex application and process or configuration information • Skill in installing and maintaining applications, operating systems, or equipment • Skill in providing day-to-day system/application administration in support in a variety of work environments • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four-year college or university with major course work in a field related to the job plus four (4) years of related experience in a focused technology. Experience may substitute for education up to four (4) years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Please describe your previous work experience Administering and managing Office 365 in an Enterprise work environment. (Open Ended Question) * How many years experience do you have administering Microsoft Office 365? None 0 to 2 years 2 to 4 years 4 to 6 years Over 6 years * Please describe your background administering Microsoft Active Directory. (Open Ended Question) * Indicate the number of years that you have been responsible for administering Microsoft Active Directory: None 1-3 years 4-5 years More than 5 years * Describe your experience with installing and administering Windows Server Operating Systems. (Open Ended Question) * Please indicate your experience with PowerShell scripts. None Support existing scripts Enhanced existing scripts Creating new scripts for task automation and configuration management * Please Describe your experience with security in a Microsoft windows environment. (Open Ended Question) * Please describe your experience with Microsoft Advanced Threat Protection. (Open Ended Question) Optional & Required Documents Required Documents ResumeOptional Documents
Jan 19, 2021
Full Time
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus four (4) years of related experience in a focused technology. Experience may substitute for education up to four (4) years Master's Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None Notes to Applicants Position Overview: The IT Systems Consultant is a position within the Enterprise Services Administration division. The team supports approximately 35 departments across the city with a broad variety of systems and applications within the Data Center and the Cloud. As tier 3 support across the city, the IT Systems Consultant will be responsible for supporting most aspects of a Microsoft environment, including Server Build out and troubleshooting, Active Directory maintenance and management, Azure Cloud and Office 365. This position requires proficiency in project management from a technical standpoint and the ability to communicate and direct others as needed to ensure that new implementations or resolutions are handled in a timely manner. The position will provide guidance to junior staff or other department staff as needed, represent the department in technology meetings, and make decisions which could affect the business of the city. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City's business partners and Austin's residents, visitors and businesses with sustained, reliable and efficient technology services, infrastructure and telecommunications. Leveraging state-of-the-art tools, innovative methods and strategic partnerships, we are at the center of shaping the City of Austin's IT strategy. Application Instructions: When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. Statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for the top candidate(s). If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. An assessment(s) may be administered as part of the interview process. This position will require a Criminal Background Check. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $37.12 - $49.18 Hours We cover from 6AM to 6PM. Your will have an 8 hour period within this time frame. We are on call 24/7 for IT Related issues. Job Close Date 01/31/2021 Type of Posting External Department Communication & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 1124 South I H 35 Austin, TX 78704-2614 Preferred Qualifications Experience Managing and Administering Office 365. Experience Managing and Administering Microsoft Active Directory. Experience Managing and Administering Windows Servers. Understanding and background with PowerShell. Understanding of Microsoft ATP in the Cloud. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Implement and integrate highly complex business systems including the design and architecture of system interfaces, configuration management, documentation, administration, monitoring, troubleshooting and maintain detailed plans for systems disaster recovery and testing 2. Plan and forecast budget needs for new hardware and software including the retirement of existing systems 3. Make independent decisions with significant impact for procurement of technical solutions in their focus area 4. Test, install and/or upgrade, and implement new software and/or hardware and releases 5. Develop and/or implement and ensure the compliance of IT policies, standards and procedures 6. Provide solution based cost analysis 7. Consult on projects or lead project management of enterprise storage, systems implementations and development 8. Assist project teams in planning, designing, evaluating, procuring and delivering software and/or hardware purchases ensuring specification compliance 9. Communicate and make presentations to the City's technical departmental representatives and department business managers 10. Research and analyze the technology market and vendor products to determine the strategy that best meet the IT business needs Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge, at an expert level, in storage, email systems, directory services, and/or virtual systems • Knowledge of application and operating systems • Knowledge of industry and department best practices, requirements and policies and procedures • Knowledge of system capacity planning • Skill in mentoring and monitoring daily work activities of others • Skill in selecting and using training/instructional methods and procedures • Skill in documenting and maintaining complex application and process or configuration information • Skill in installing and maintaining applications, operating systems, or equipment • Skill in providing day-to-day system/application administration in support in a variety of work environments • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four-year college or university with major course work in a field related to the job plus four (4) years of related experience in a focused technology. Experience may substitute for education up to four (4) years. A Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Please describe your previous work experience Administering and managing Office 365 in an Enterprise work environment. (Open Ended Question) * How many years experience do you have administering Microsoft Office 365? None 0 to 2 years 2 to 4 years 4 to 6 years Over 6 years * Please describe your background administering Microsoft Active Directory. (Open Ended Question) * Indicate the number of years that you have been responsible for administering Microsoft Active Directory: None 1-3 years 4-5 years More than 5 years * Describe your experience with installing and administering Windows Server Operating Systems. (Open Ended Question) * Please indicate your experience with PowerShell scripts. None Support existing scripts Enhanced existing scripts Creating new scripts for task automation and configuration management * Please Describe your experience with security in a Microsoft windows environment. (Open Ended Question) * Please describe your experience with Microsoft Advanced Threat Protection. (Open Ended Question) Optional & Required Documents Required Documents ResumeOptional Documents
County of Santa Clara
Chief Healthcare Information Technology Officer
SANTA CLARA COUNTY, CA San Jose, California, United States
Under the direction of the County Chief Information Officer, manages, administers and coordinates the delivery of information technology services and leads the development and execution of a healthcare IT strategy to advance the delivery of services provided through Santa Clara Valley Health and Hospital System (SCVHHS), the County's acute care hospitals, ambulatory clinics, and behavioral health and public health service departments. Filing Period and Application Procedure Final Filing Date: February 1, 2021. The recruitment may be extended or closed as early as 10 days after issue date. You are encouraged to apply as soon as possible and to monitor this site for updated closing information. This recruitment requires the submission of an online application. No paper applications will be accepted. Applicants must apply online at www.sccjobs.org . Computers are available at the County Government Center, 70 West Hedding Street, 8th Floor, East Wing, San Jose, CA 95110, during normal business hours, for applicants to apply online. All applicants are strongly advised to provide the following: 1. Resume 2. Cover letter explaining why you are the ideal candidate including specific examples from your experience. (maximum of 3 pages) This additional information is necessary and may be used during the competitive screening process. Questions regarding this Executive recruitment may be directed to Patricia Carrillo, Executive Services at (408) 299-5897 . STAY UP-TO-DATE ON OUR LATEST EXECUTIVE LEADERSHIP RECRUITMENTS Subscribe to our Executive Leadership Careers Newsletter! Click Here Or follow us on Instagram :: Instagram.com/SCCExecRecruitment Facebook :: facebook.com/SCCExecRecruit Twitter :: @SCCExecRecruit Typical Tasks TYPICAL TASKS: Typical Management Responsibilities Participates in the development of an integrated IT Strategic Plan for the Health and Hospital System; Plans, organizes, assigns, directs, and evaluates the work of assigned managers and staff responsible for developing, implementing, maintaining, and supporting the software applications that are uniquely used at SCVHHS; Participates in the planning and oversight of healthcare technology infrastructure implementation, use and adoption; Provides IT leadership and participates in strategic, operational, and organizational planning processes; identifies operational and organizational problems; formulates and implements solutions; set goals and measure results; Develops policies and procedures corresponding to the needs, goals, and objectives of the areas of responsibility; Manages, evaluates and trains subordinate personnel; Reviews, plans and monitors IT budget, spending, pricing models and the use of expenditures to meet business strategies; Participates in the department budget process, plans and monitors IT spending, pricing models, rates for services, equipment, and the use of expenditures related to information systems with managers to meet business strategies; Maintains positive working relationships with all IT vendors, monitors contracts and ensures optimal performance; Maintains 24-hour, 7-day per week operations responsibility for all Health and Hospital System information systems; Prepares annual goals and objectives for areas of responsibility involving subordinate staff in the process; Actively participates in the identification of new and emerging technologies for use in the Health and Hospital System; helps decide appropriate timing for complex IT projects and implementations; establish plans for future implementation; Consults with Health and Hospital System administrators and managers to determine specific information requirements of the departments; Develops improved techniques, methods, and applications for the processing of Health and Hospital System information; Serves as committee chair, co-chair or member of approved HHS committees, taskforces or working groups; Reviews and approves proposals for all IT applications and development of departmental programs to support Health and Hospital System activities and goals; Reviews and evaluates departmental operations within the Health and Hospital System and recommends development of new applications, or improvement of existing systems; Evaluates other existing systems for adaptability to Health and Hospital System requirements and make recommendations regarding their purchase; Oversees budget for areas of responsibility; Partners with health and hospital system stakeholders to identify and implement process improvements, establishes credibility, work collaboratively and effectively with other departments, senior management and vendors; Upon request of the County CIO, attends outside meetings related to the hospital, other HHS departments, including the Board of Supervisors; Prepare a variety of written and oral reports; make presentations to the Board of Supervisors and others; May be assigned disaster service worker responsibilities as required; and Assumes other related responsibilities as assigned. Employment Standards EMPLOYMENT STANDARDS Considerable training, education and experience sufficient to demonstrate possession of the following knowledge and abilities. The required knowledge and abilities would be acquired through education and experience equivalent to a bachelor's degree from an accredited university or college, and five (5) years of senior IT management experience in a large healthcare organization, including three (3) years of substantial involvement with Health Information systems and technology. Knowledge of: Principles, practices and techniques of management of health and hospital information technology, organization and administration; Principles practices of strategy formulation, program planning and project management; Federal and State laws and regulations common to the operation of public health, health services, hospital and clinics; Principles and practices of supervision, staff development, organization, labor relations, employee motivation, and training; Enterprise-wide healthcare applications with a focus on the acute care, clinical and revenue cycle applications; Hospital operations and health care industry service delivery processes in a multifaceted health system; Principles of health and hospital organization and administration, budgeting, resource allocation, human resources modeling, leadership and coordination of people, cost allocation and planning; Development and trends, issues and local/federal legislation relating to health system services; Principles and techniques of hospital and clinic records management. Ability to: Oversee, administer, implement, coordinate and supervise computerized information systems and services of a large healthcare and hospital system, as well as other general management support services; Analyze highly complex healthcare services and hospital sub-departmental procedures and data and develop logical solutions to departmental problems; Develop integrated IS plans which optimize the generation and use of information; Analyze, develop and implement systems, applications and procedures; Evaluate healthcare and hospital systems and determine adaptability to the Health and Hospital System; Communicate effectively orally and in writing; Manage a twenty-four (24) hour and seven (7) day week IS operation; Establish and maintain effective working relationships with personnel in all health services, hospital and clinic departments and work effectively as a member of a large management team; Motivate, lead and develop subordinate staff; and Direct complex projects involving personnel from several internal Health and Hospital System departments and external organizations. Closing Date/Time: 2/1/2021 11:59 PM Pacific
Jan 19, 2021
Full Time
Under the direction of the County Chief Information Officer, manages, administers and coordinates the delivery of information technology services and leads the development and execution of a healthcare IT strategy to advance the delivery of services provided through Santa Clara Valley Health and Hospital System (SCVHHS), the County's acute care hospitals, ambulatory clinics, and behavioral health and public health service departments. Filing Period and Application Procedure Final Filing Date: February 1, 2021. The recruitment may be extended or closed as early as 10 days after issue date. You are encouraged to apply as soon as possible and to monitor this site for updated closing information. This recruitment requires the submission of an online application. No paper applications will be accepted. Applicants must apply online at www.sccjobs.org . Computers are available at the County Government Center, 70 West Hedding Street, 8th Floor, East Wing, San Jose, CA 95110, during normal business hours, for applicants to apply online. All applicants are strongly advised to provide the following: 1. Resume 2. Cover letter explaining why you are the ideal candidate including specific examples from your experience. (maximum of 3 pages) This additional information is necessary and may be used during the competitive screening process. Questions regarding this Executive recruitment may be directed to Patricia Carrillo, Executive Services at (408) 299-5897 . STAY UP-TO-DATE ON OUR LATEST EXECUTIVE LEADERSHIP RECRUITMENTS Subscribe to our Executive Leadership Careers Newsletter! Click Here Or follow us on Instagram :: Instagram.com/SCCExecRecruitment Facebook :: facebook.com/SCCExecRecruit Twitter :: @SCCExecRecruit Typical Tasks TYPICAL TASKS: Typical Management Responsibilities Participates in the development of an integrated IT Strategic Plan for the Health and Hospital System; Plans, organizes, assigns, directs, and evaluates the work of assigned managers and staff responsible for developing, implementing, maintaining, and supporting the software applications that are uniquely used at SCVHHS; Participates in the planning and oversight of healthcare technology infrastructure implementation, use and adoption; Provides IT leadership and participates in strategic, operational, and organizational planning processes; identifies operational and organizational problems; formulates and implements solutions; set goals and measure results; Develops policies and procedures corresponding to the needs, goals, and objectives of the areas of responsibility; Manages, evaluates and trains subordinate personnel; Reviews, plans and monitors IT budget, spending, pricing models and the use of expenditures to meet business strategies; Participates in the department budget process, plans and monitors IT spending, pricing models, rates for services, equipment, and the use of expenditures related to information systems with managers to meet business strategies; Maintains positive working relationships with all IT vendors, monitors contracts and ensures optimal performance; Maintains 24-hour, 7-day per week operations responsibility for all Health and Hospital System information systems; Prepares annual goals and objectives for areas of responsibility involving subordinate staff in the process; Actively participates in the identification of new and emerging technologies for use in the Health and Hospital System; helps decide appropriate timing for complex IT projects and implementations; establish plans for future implementation; Consults with Health and Hospital System administrators and managers to determine specific information requirements of the departments; Develops improved techniques, methods, and applications for the processing of Health and Hospital System information; Serves as committee chair, co-chair or member of approved HHS committees, taskforces or working groups; Reviews and approves proposals for all IT applications and development of departmental programs to support Health and Hospital System activities and goals; Reviews and evaluates departmental operations within the Health and Hospital System and recommends development of new applications, or improvement of existing systems; Evaluates other existing systems for adaptability to Health and Hospital System requirements and make recommendations regarding their purchase; Oversees budget for areas of responsibility; Partners with health and hospital system stakeholders to identify and implement process improvements, establishes credibility, work collaboratively and effectively with other departments, senior management and vendors; Upon request of the County CIO, attends outside meetings related to the hospital, other HHS departments, including the Board of Supervisors; Prepare a variety of written and oral reports; make presentations to the Board of Supervisors and others; May be assigned disaster service worker responsibilities as required; and Assumes other related responsibilities as assigned. Employment Standards EMPLOYMENT STANDARDS Considerable training, education and experience sufficient to demonstrate possession of the following knowledge and abilities. The required knowledge and abilities would be acquired through education and experience equivalent to a bachelor's degree from an accredited university or college, and five (5) years of senior IT management experience in a large healthcare organization, including three (3) years of substantial involvement with Health Information systems and technology. Knowledge of: Principles, practices and techniques of management of health and hospital information technology, organization and administration; Principles practices of strategy formulation, program planning and project management; Federal and State laws and regulations common to the operation of public health, health services, hospital and clinics; Principles and practices of supervision, staff development, organization, labor relations, employee motivation, and training; Enterprise-wide healthcare applications with a focus on the acute care, clinical and revenue cycle applications; Hospital operations and health care industry service delivery processes in a multifaceted health system; Principles of health and hospital organization and administration, budgeting, resource allocation, human resources modeling, leadership and coordination of people, cost allocation and planning; Development and trends, issues and local/federal legislation relating to health system services; Principles and techniques of hospital and clinic records management. Ability to: Oversee, administer, implement, coordinate and supervise computerized information systems and services of a large healthcare and hospital system, as well as other general management support services; Analyze highly complex healthcare services and hospital sub-departmental procedures and data and develop logical solutions to departmental problems; Develop integrated IS plans which optimize the generation and use of information; Analyze, develop and implement systems, applications and procedures; Evaluate healthcare and hospital systems and determine adaptability to the Health and Hospital System; Communicate effectively orally and in writing; Manage a twenty-four (24) hour and seven (7) day week IS operation; Establish and maintain effective working relationships with personnel in all health services, hospital and clinic departments and work effectively as a member of a large management team; Motivate, lead and develop subordinate staff; and Direct complex projects involving personnel from several internal Health and Hospital System departments and external organizations. Closing Date/Time: 2/1/2021 11:59 PM Pacific
Ralph Andersen & Associates
Manager of Information Technology
Inland Empire Utilities Agency Chino, CA, USA
The Inland Empire Utilities Agency (IEUA/Agency) is seeking a solution-oriented and innovative professional to serve as its next Manager of Information Technology. Located in the southwest corner of San Bernardino County and serving approximately 875,000 residents, the Agency focuses on supplying imported water; collecting, treating, and recycling wastewater; and providing other utility-related services to the communities it serves. This newly created position of Manager of IT will report to the Executive Manager of Operations/Assistant General Manager and will contribute to a variety of key technology initiatives across the entire organization. Specific focus on records management will be a future priority. Importantly, this position also guides and has oversight of the increasingly critical cyber security function (with one dedicated staff member). The salary range for this position is $159,743 to $194,632 DOQ. Additional compensation up to $1,000 annually will be added for related professional certifications as detailed in this recruitment announcement. Additionally, a generous benefits package is provided including CalPERS Retirement.
Jan 19, 2021
Full Time
The Inland Empire Utilities Agency (IEUA/Agency) is seeking a solution-oriented and innovative professional to serve as its next Manager of Information Technology. Located in the southwest corner of San Bernardino County and serving approximately 875,000 residents, the Agency focuses on supplying imported water; collecting, treating, and recycling wastewater; and providing other utility-related services to the communities it serves. This newly created position of Manager of IT will report to the Executive Manager of Operations/Assistant General Manager and will contribute to a variety of key technology initiatives across the entire organization. Specific focus on records management will be a future priority. Importantly, this position also guides and has oversight of the increasingly critical cyber security function (with one dedicated staff member). The salary range for this position is $159,743 to $194,632 DOQ. Additional compensation up to $1,000 annually will be added for related professional certifications as detailed in this recruitment announcement. Additionally, a generous benefits package is provided including CalPERS Retirement.
City of Portland
Equity and Diversity Data Analyst (Analyst I) - Updated
City of Portland, Oregon Portland, Oregon, United States
The Position The Office of Equity and Human Rights leads the City's commitment to equity. The Office of Equity works to hold the City accountable by developing policies, practices, and procedures that dismantle systems of oppression and build equitable foundations for our most marginalized communities. We center race and disability through education and analysis. Individuals experience multiple forms of oppression; thus, we drive equity with an intersectional framework. The Equity and Diversity Data Analyst is a new position in the Office of Equity's Policy, Planning, and Strategies Team. As a key team member, the Data Analyst will report to the Civil Rights Title VI and Equity Manager, work closely with staff across the Office of Equity, collaborate with internal and external equity stakeholders, and partner with existing City data and technology workgroups. The Equity and Diversity Data Analyst carries out research, analytic work, and provides information and technology support to achieve the Office of Equity and City's mission, goals, and objectives. The Analyst provisions support and implement data production, collection, reporting, and analytic services to guide and support decision-making from a data-informed perspective. The Equity and Diversity Data Analyst supports the equity work of the Office and City through: Equity and Diversity Data Systems Management • Develop, design, implement, and manage information systems, tools and methodologies to support data analysis, reporting, and the work of the Office of Equity, and equity-related work of the City; • Translate program needs to technical requirements for information systems. • Provide technical and functional support for equity and diversity data systems and other related applications. • Consult or collaborating with other bureaus including the Bureau of Technology Services to share data and determine other city solutions in use, and feasibility for Office of Equity use cases. Data Collection, Analysis, Reporting, and Management • Collect, analyze, track, and report on primary and second data as part of public policy analysis, planning, performance monitoring, and accountability; • Collect, analyze, share, and maintain data and information for the Office of Equity to identify and aid in understanding issues, disparities, community needs, and priorities, trends, impacts, and performance; to inform planning and the development of long-term goals; to develop and revise performance measures and equity metrics; to identify and inform alternatives; to track, monitor, and evaluate progress towards benchmark goals and consider how data may be further refined to better understand how to best reach benchmark goals. • Continually seek to refine and strengthen data collection and analysis. • Support others in performing related analyses and help facilitate data collection. Research, Evaluation, and Accountability • Evaluate various policies, strategies, programs, and projects using equity-focused frameworks to develop evidence-based policies and practices and translate evaluation results into actionable recommendations. • Monitor, evaluate, and report on implementation, progress, and performance of equity/Civil Rights-related initiatives, strategies, requirements, tools, or practices. • Plan and conduct complex analytical studies that involve identifying needs, formulating and clarifying objectives, identifying data sources, designing data collection tools, and collecting data; • Conduct research to support the Office of Equity programs and that relies on data analysis, evaluation, and overall data quality assessment. • Prepare reports and presentations for internal and external users; interpret data analysis, compile results from studies to communicated research or evaluation findings -to a wide variety of audiences, including officials, community stakeholders, managers, and other staff. An ideal candidate for this position will have experience using qualitative and quantitative data as it relates to equitable and inclusive practices and will also be skilled at communicating and educating different audiences about vague or abstract ideas and concepts through creatively designed visuals. They will have the experience and ability to independently determine methodologies, assumptions, and data parameters to develop and adjust analytical models; determine report formatting; determine methods for resolving issues. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, 3) revert to full-time at a city work location. As the situation evolves, the exact work location of the position in this recruitment may change based upon leadership direction and approval. To Qualify Applicants must specifically address and demonstrate in their supplemental question responses and resume how their education, training, and/or experience, meets each of the following minimum qualifications: 1. Knowledge of racial and disability equity and justice, the principles of eliminating anti-Black racism, anti-indigenous racism, discrimination, and systemic White supremacy. 2. Ability to identify, collect, analyze, and interpret complex data in statistical and narrative forms. including disparities/impacts on individuals with disabilities, women, Black, Indigenous, and people of color (BIPOC). 3. Knowledge of the principles of systems analysis; information technology systems planning and management; statistics, geospatial, network, and data compilation. 4. Ability to communicate clearly, logically, and persuasively, both verbally and in writing; prepare clear, concise, and comprehensive reports, proposals, recommendations, correspondence, and other documents; communicate complex analytical topics to non-technical audiences. 5. Ability to establish and maintain effective working relationships with Bureau/Office management and staff, representatives of other public agencies, the public, and others encountered in the course of work. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their resume and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation for required certifications may be required prior to the establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline: Posting: 1/18/21 - 2/8/21 Applications Reviewed: Week of 2/8/21 Eligible List: Week of 2/15/21 Selection Phase Begins: Tentatively the week of 2/22/21 *Timeline is approximate and subject to change Application Instructions Applicants must submit a professional résumé online, as well as answer the supplemental questions specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and answers to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your answers to each supplemental question should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications. You may want to prepare your answers offline and then cut and paste into the text box provided. Your résumé should support the details described in your answers to the supplemental questions. If you are requesting Veteran's Preference, as identified below, please describe in your responses to your supplemental questions and résumé any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above . All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Questions? Terrol Johnson, Senior Recruiter Bureau of Human Resources Terrol.Johnson@portlandoregon.gov 503.823.3172Closing Date/Time: 2/8/2021 11:59 PM Pacific
Jan 18, 2021
Full Time
The Position The Office of Equity and Human Rights leads the City's commitment to equity. The Office of Equity works to hold the City accountable by developing policies, practices, and procedures that dismantle systems of oppression and build equitable foundations for our most marginalized communities. We center race and disability through education and analysis. Individuals experience multiple forms of oppression; thus, we drive equity with an intersectional framework. The Equity and Diversity Data Analyst is a new position in the Office of Equity's Policy, Planning, and Strategies Team. As a key team member, the Data Analyst will report to the Civil Rights Title VI and Equity Manager, work closely with staff across the Office of Equity, collaborate with internal and external equity stakeholders, and partner with existing City data and technology workgroups. The Equity and Diversity Data Analyst carries out research, analytic work, and provides information and technology support to achieve the Office of Equity and City's mission, goals, and objectives. The Analyst provisions support and implement data production, collection, reporting, and analytic services to guide and support decision-making from a data-informed perspective. The Equity and Diversity Data Analyst supports the equity work of the Office and City through: Equity and Diversity Data Systems Management • Develop, design, implement, and manage information systems, tools and methodologies to support data analysis, reporting, and the work of the Office of Equity, and equity-related work of the City; • Translate program needs to technical requirements for information systems. • Provide technical and functional support for equity and diversity data systems and other related applications. • Consult or collaborating with other bureaus including the Bureau of Technology Services to share data and determine other city solutions in use, and feasibility for Office of Equity use cases. Data Collection, Analysis, Reporting, and Management • Collect, analyze, track, and report on primary and second data as part of public policy analysis, planning, performance monitoring, and accountability; • Collect, analyze, share, and maintain data and information for the Office of Equity to identify and aid in understanding issues, disparities, community needs, and priorities, trends, impacts, and performance; to inform planning and the development of long-term goals; to develop and revise performance measures and equity metrics; to identify and inform alternatives; to track, monitor, and evaluate progress towards benchmark goals and consider how data may be further refined to better understand how to best reach benchmark goals. • Continually seek to refine and strengthen data collection and analysis. • Support others in performing related analyses and help facilitate data collection. Research, Evaluation, and Accountability • Evaluate various policies, strategies, programs, and projects using equity-focused frameworks to develop evidence-based policies and practices and translate evaluation results into actionable recommendations. • Monitor, evaluate, and report on implementation, progress, and performance of equity/Civil Rights-related initiatives, strategies, requirements, tools, or practices. • Plan and conduct complex analytical studies that involve identifying needs, formulating and clarifying objectives, identifying data sources, designing data collection tools, and collecting data; • Conduct research to support the Office of Equity programs and that relies on data analysis, evaluation, and overall data quality assessment. • Prepare reports and presentations for internal and external users; interpret data analysis, compile results from studies to communicated research or evaluation findings -to a wide variety of audiences, including officials, community stakeholders, managers, and other staff. An ideal candidate for this position will have experience using qualitative and quantitative data as it relates to equitable and inclusive practices and will also be skilled at communicating and educating different audiences about vague or abstract ideas and concepts through creatively designed visuals. They will have the experience and ability to independently determine methodologies, assumptions, and data parameters to develop and adjust analytical models; determine report formatting; determine methods for resolving issues. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, 3) revert to full-time at a city work location. As the situation evolves, the exact work location of the position in this recruitment may change based upon leadership direction and approval. To Qualify Applicants must specifically address and demonstrate in their supplemental question responses and resume how their education, training, and/or experience, meets each of the following minimum qualifications: 1. Knowledge of racial and disability equity and justice, the principles of eliminating anti-Black racism, anti-indigenous racism, discrimination, and systemic White supremacy. 2. Ability to identify, collect, analyze, and interpret complex data in statistical and narrative forms. including disparities/impacts on individuals with disabilities, women, Black, Indigenous, and people of color (BIPOC). 3. Knowledge of the principles of systems analysis; information technology systems planning and management; statistics, geospatial, network, and data compilation. 4. Ability to communicate clearly, logically, and persuasively, both verbally and in writing; prepare clear, concise, and comprehensive reports, proposals, recommendations, correspondence, and other documents; communicate complex analytical topics to non-technical audiences. 5. Ability to establish and maintain effective working relationships with Bureau/Office management and staff, representatives of other public agencies, the public, and others encountered in the course of work. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their resume and answers to the supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation for required certifications may be required prior to the establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline: Posting: 1/18/21 - 2/8/21 Applications Reviewed: Week of 2/8/21 Eligible List: Week of 2/15/21 Selection Phase Begins: Tentatively the week of 2/22/21 *Timeline is approximate and subject to change Application Instructions Applicants must submit a professional résumé online, as well as answer the supplemental questions specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and answers to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your answers to each supplemental question should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications. You may want to prepare your answers offline and then cut and paste into the text box provided. Your résumé should support the details described in your answers to the supplemental questions. If you are requesting Veteran's Preference, as identified below, please describe in your responses to your supplemental questions and résumé any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above . All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted . Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Questions? Terrol Johnson, Senior Recruiter Bureau of Human Resources Terrol.Johnson@portlandoregon.gov 503.823.3172Closing Date/Time: 2/8/2021 11:59 PM Pacific
City of Tacoma
Program Technician - Community and Economic Development -
City of Tacoma, WA Tacoma, WA, United States
Position Description ****** Special Note: This position is currently funded for two years. This posting is for a Program Technician for the Community and Economic Development Department Business Services Division. The successful candidate will need to be able to work in an open team environment as a self-starter and work inclusively out in the community. This position will primarily support the Neighborhood Business District Program as well as provide technical support to the Equity in Contracting (EIC), Local Employment and Apprenticeship Program (LEAP) and the Minority Business Development Agency (MBDA). Areas of responsibility will include equitable business and stakeholder outreach, database management, developing impact reports, supporting cross departmental teams, stakeholder communications, contract administration and grant reporting. Incumbents in this classification typically support subject matter experts with research, marketing, administrative and communication activities. City of Tacoma Recruitment One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications The successful candidate must have 4 years' experience with program planning, community outreach, database management, business services support OR four years of college resulting in a Bachelor's degree related to the area of specialization. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Desired Qualifications: Written and spoken fluency in a language secondary to English Demonstrated experience using online platforms (social media, list-serv, web page stewardship), or infographics Knowledge & Skills Knowledge : The practices, procedures, and techniques of program planning, implementation and evaluation. The principles and practices of record keeping systems and general program management. Marketing and impact reporting. Skills: Perform routine, entry-level technical and professional assignments. Communicate effectively orally and in writing. Work independently and as part of a team. Work with a broad spectrum of people. Competencies: Workload Management Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities and analyzing situations to develop a course of action to produce work products that are accurate, thorough and on time. Principles and practices of record keeping systems and general program management. Laws, Rules and Regulations: apply governmental laws, rules and regulations, and initiate enforcement actions in a way that the public perceives as fair, objective and reasonable. Results Orientation and Initiative: focus on results and desired outcomes and how best to achieve them. Identify what needs to be done and proactively take appropriate action. Written and Oral Communication: effectively convey ideas and information using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the other person. Selection Process & Supplemental Information Apply online and attach a cover letter and detailed resume. Applicants who meet the minimum qualifications will have their responses to the supplemental questions scored based on the information provided. It is the responsibility of the applicant to list all pertinent experience and training. Applicants must obtain a passing score to be ranked on the eligible list for interview and hiring consideration. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. Closing Date/Time: 2/2/2021 5:00 PM Pacific
Jan 18, 2021
Full Time
Position Description ****** Special Note: This position is currently funded for two years. This posting is for a Program Technician for the Community and Economic Development Department Business Services Division. The successful candidate will need to be able to work in an open team environment as a self-starter and work inclusively out in the community. This position will primarily support the Neighborhood Business District Program as well as provide technical support to the Equity in Contracting (EIC), Local Employment and Apprenticeship Program (LEAP) and the Minority Business Development Agency (MBDA). Areas of responsibility will include equitable business and stakeholder outreach, database management, developing impact reports, supporting cross departmental teams, stakeholder communications, contract administration and grant reporting. Incumbents in this classification typically support subject matter experts with research, marketing, administrative and communication activities. City of Tacoma Recruitment One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications The successful candidate must have 4 years' experience with program planning, community outreach, database management, business services support OR four years of college resulting in a Bachelor's degree related to the area of specialization. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Desired Qualifications: Written and spoken fluency in a language secondary to English Demonstrated experience using online platforms (social media, list-serv, web page stewardship), or infographics Knowledge & Skills Knowledge : The practices, procedures, and techniques of program planning, implementation and evaluation. The principles and practices of record keeping systems and general program management. Marketing and impact reporting. Skills: Perform routine, entry-level technical and professional assignments. Communicate effectively orally and in writing. Work independently and as part of a team. Work with a broad spectrum of people. Competencies: Workload Management Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities and analyzing situations to develop a course of action to produce work products that are accurate, thorough and on time. Principles and practices of record keeping systems and general program management. Laws, Rules and Regulations: apply governmental laws, rules and regulations, and initiate enforcement actions in a way that the public perceives as fair, objective and reasonable. Results Orientation and Initiative: focus on results and desired outcomes and how best to achieve them. Identify what needs to be done and proactively take appropriate action. Written and Oral Communication: effectively convey ideas and information using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the other person. Selection Process & Supplemental Information Apply online and attach a cover letter and detailed resume. Applicants who meet the minimum qualifications will have their responses to the supplemental questions scored based on the information provided. It is the responsibility of the applicant to list all pertinent experience and training. Applicants must obtain a passing score to be ranked on the eligible list for interview and hiring consideration. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. Closing Date/Time: 2/2/2021 5:00 PM Pacific
KITSAP COUNTY
ASSOCIATE SYSTEMS ANALYST
Kitsap County Port Orchard, Washington, United States
OVERVIEW Kitsap County is looking for a technical professional to join our Team! The ideal candidate will have experience with systems reporting; maintaining, updating and auditing technology/HRIS systems; and providing information requiring comprehensive knowledge of HRIS systems. This position is open until filled. First review of applications will take place the week of 01/25/2021. About the department: Kitsap County employs over 1,100 employees in jobs that allow employees to make their mark and make a difference in their local community. The County strives to provide effective and efficient services by continually assessing its purpose, promoting and rewarding innovation and fostering employee development. Kitsap's Human Resources team provides the employee programs and benefits to keep Kitsap a great place to work. Summary of position: The incumbent will be responsible for providing routine and ad hoc support for various HRIS systems; delivering routine and ad hoc reporting from various HRIS systems; maintaining and auditing SharePoint, web pages, and other HR technology systems; and providing technical HR services in support of all department functions. The ideal candidate will have knowledge of the principles, practices, and standards of HR administration, HRIS and/or other business systems as well as knowledge of database maintenance concepts. Our new team member must be accurate and have the ability to work independently as well as part of a team, with skills in problem solving and critical thinking. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE: Associate's degree in information technology or related field AND Two years of technical or administrative experience emphasizing HRIS systems, reporting, or similar experience. Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills and ability required to perform the work. PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS: Experience with Workday and/or SharePoint Experience with attaching metadata to records for records retention schedules If you use education to meet the requirements for the position, a copy of your official transcripts must be submitted prior to your first day of employment. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to confidential information and a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting a criminal background check. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in an office setting utilizing standard office equipment ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have opportunity to: Aid and support others on assignments and/or problems as directed by the HRIS Systems Administrators/Analysts. Respond to inquiries, public disclosure requests, complaints or problems providing information requiring comprehensive knowledge of HRIS systems. Deliver routine daily/weekly/monthly reporting and respond to basic to intermediate ad hoc data requests. Supports one or more HRIS Systems by answering questions, troubleshooting problems, creating and/or modifying reports. Responds to technical administrative questions and ensures necessarily follow up. Confirms accuracy and integrity of all data entered, maintains data in HRIS systems and databases and assures information is available on a timely basis. Maintains, updates, and audits the HR SharePoint Document Center, Human Resources web pages and intranet site. Performs group data updates, exports, imports, clean-ups, and researches/reports on any data discre pancies. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA) This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Work hours for this position are Monday - Friday, 8 a.m. - 4:30 p.m. Flexible hours are available, as approved by management. Closing Date/Time: Continuous
Jan 16, 2021
Full Time
OVERVIEW Kitsap County is looking for a technical professional to join our Team! The ideal candidate will have experience with systems reporting; maintaining, updating and auditing technology/HRIS systems; and providing information requiring comprehensive knowledge of HRIS systems. This position is open until filled. First review of applications will take place the week of 01/25/2021. About the department: Kitsap County employs over 1,100 employees in jobs that allow employees to make their mark and make a difference in their local community. The County strives to provide effective and efficient services by continually assessing its purpose, promoting and rewarding innovation and fostering employee development. Kitsap's Human Resources team provides the employee programs and benefits to keep Kitsap a great place to work. Summary of position: The incumbent will be responsible for providing routine and ad hoc support for various HRIS systems; delivering routine and ad hoc reporting from various HRIS systems; maintaining and auditing SharePoint, web pages, and other HR technology systems; and providing technical HR services in support of all department functions. The ideal candidate will have knowledge of the principles, practices, and standards of HR administration, HRIS and/or other business systems as well as knowledge of database maintenance concepts. Our new team member must be accurate and have the ability to work independently as well as part of a team, with skills in problem solving and critical thinking. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS REQUIRED EDUCATION AND EXPERIENCE: Associate's degree in information technology or related field AND Two years of technical or administrative experience emphasizing HRIS systems, reporting, or similar experience. Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills and ability required to perform the work. PREFERRED EDUCATION, EXPERIENCE, OR QUALIFICATIONS: Experience with Workday and/or SharePoint Experience with attaching metadata to records for records retention schedules If you use education to meet the requirements for the position, a copy of your official transcripts must be submitted prior to your first day of employment. Criminal Conviction Standards: The successful incumbent will or may have unsupervised access to confidential information and a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting a criminal background check. Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT (The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.) The duties in this position are performed in an office setting utilizing standard office equipment ILLUSTRATIVE EXAMPLE OF DUTIES In this role, you will have opportunity to: Aid and support others on assignments and/or problems as directed by the HRIS Systems Administrators/Analysts. Respond to inquiries, public disclosure requests, complaints or problems providing information requiring comprehensive knowledge of HRIS systems. Deliver routine daily/weekly/monthly reporting and respond to basic to intermediate ad hoc data requests. Supports one or more HRIS Systems by answering questions, troubleshooting problems, creating and/or modifying reports. Responds to technical administrative questions and ensures necessarily follow up. Confirms accuracy and integrity of all data entered, maintains data in HRIS systems and databases and assures information is available on a timely basis. Maintains, updates, and audits the HR SharePoint Document Center, Human Resources web pages and intranet site. Performs group data updates, exports, imports, clean-ups, and researches/reports on any data discre pancies. OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA) This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Work hours for this position are Monday - Friday, 8 a.m. - 4:30 p.m. Flexible hours are available, as approved by management. Closing Date/Time: Continuous
City of Fort Lauderdale
LAND MOBILE RADIO INSTALLATION TECHNICIAN (Telecommunications Technician)
City of Fort Lauderdale, FL Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale community builders possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Would you fit in? Apply now. The Land Mobile Radio Installation Technician (Telecommunications Technician) is responsible for the proper installation of 2-way radios, computer docking stations, and other communications equipment in vehicles. This position will also be responsible for the installation of other types of communications equipment at fixed locations. Examples of the fixed equipment would include satellite telephones, video monitors, two-way radio control stations and rooftop mounted antennas. Installations are not limited to the devices listed and the Technician may perform other tasks as required by the City. This is advanced skilled technical work in the installation, programming, repair, maintenance and modification of electronic and communications systems in one or more of several electronic disciplines comprised of vehicle technology, video surveillance, communication equipment, and audio/video (A/V) systems. Employees in this class will be assigned to one or more of these disciplines. There will be some overlap in skills required and tasks performed between each of these disciplines. Employees install, program, repair, maintain and modify advanced state of the art and legacy systems and products that may be computer processor controlled. Employees will liaison with vendors performing support and installations in order to ensure timely completion of work and quality of work. Employees will provide direct support for emergency operations center and crime center technology. Employees exercise considerable independent judgment in the various technical phases of the work. Work assignments may be issued verbally, in writing, or via a computer based workforce management system. Work is performed under the general direction of a supervisor. An employee may be required to work independently, without immediate supervision. Work is reviewed through observation of results and equipment performance, examination of reports and discussion/conferences NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City currently offers 401(a) participation with a 9% City contribution and no employee match! Beginning January 1st 2021, the City will participate in the Florida Retirement System (FRS) which will require a 3% contribution from employees. Anyone hired after Jan 1, 2021 will be automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is included within the bargaining unit represented by Teamsters Local Union 769 and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants). ESSENTIAL JOB FUNCTIONS Installs, removes, repairs, maintains, programs and modifies a variety of radio communications equipment and systems, including but not limited to 2-way radio communications equipment (trunked radio systems, conventional radio systems, mobile radios, base radios, portables, mobile data, control/dispatch consoles, analog and digital radios, frequency/time division multiplexing, antennas, dishes, and towers). Installs, removes, repairs, maintains, programs and modifies a variety of audio visual systems including television monitors, satellite TV receivers and dish antennas, A/V controllers, video switchers and associated cable, patch panels and distribution frames. Coordinates activities to schedule system outages, perform systems tests, analyze equipment performance problems, and implement repairs as needed. Estimates time and materials required for proposed jobs; maintains records and submits various reports and requisitions for supplies and equipment. Enters time expended and material used into a computer-based workforce tracking system. Makes recommendations to superiors for the improvement of electronic systems. Set-up Emergency Operations Center (EOC) communications equipment such as telephone, radio, and computers as needed to support EOC activation. Provide technical support to the EOC during activations for assigned communications technologies. May assign and coordinate the activities of contracted service technician employees. Responds to off-duty emergencies to effect repairs of malfunctioning electronic and instrumentation systems. Performs related work as required. JOB REQUIREMENTS & WORK ENVIRONMENT 1. Possession of an associate's degree from an accredited college or university with major coursework in electronics, electrical engineering technology, computer technology, or a closely related field. Military technical school training in communications or telecommunications, or training received in equipment vendor service schools may substitute for the required education on a year-for-year basis. 2. Possess at least four (4) years of technical experience that includes repair and servicing of technology in vehicles including laptops with computer docking solutions and wireless modems OR install and support of IP based video surveillance systems OR repair and servicing of 800MHz portable and mobile radios, and installation of mobile radios in various vehicular platforms. Additional qualifying work experience may be substituted on a year-for-year basis for the required education. 3. Possess or be able to obtain a valid Florida driver's license with an acceptable driving record. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). Closing Date/Time: Continuous
Jan 16, 2021
Full Time
POSITION SUMMARY The City of Fort Lauderdale community builders possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Would you fit in? Apply now. The Land Mobile Radio Installation Technician (Telecommunications Technician) is responsible for the proper installation of 2-way radios, computer docking stations, and other communications equipment in vehicles. This position will also be responsible for the installation of other types of communications equipment at fixed locations. Examples of the fixed equipment would include satellite telephones, video monitors, two-way radio control stations and rooftop mounted antennas. Installations are not limited to the devices listed and the Technician may perform other tasks as required by the City. This is advanced skilled technical work in the installation, programming, repair, maintenance and modification of electronic and communications systems in one or more of several electronic disciplines comprised of vehicle technology, video surveillance, communication equipment, and audio/video (A/V) systems. Employees in this class will be assigned to one or more of these disciplines. There will be some overlap in skills required and tasks performed between each of these disciplines. Employees install, program, repair, maintain and modify advanced state of the art and legacy systems and products that may be computer processor controlled. Employees will liaison with vendors performing support and installations in order to ensure timely completion of work and quality of work. Employees will provide direct support for emergency operations center and crime center technology. Employees exercise considerable independent judgment in the various technical phases of the work. Work assignments may be issued verbally, in writing, or via a computer based workforce management system. Work is performed under the general direction of a supervisor. An employee may be required to work independently, without immediate supervision. Work is reviewed through observation of results and equipment performance, examination of reports and discussion/conferences NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City currently offers 401(a) participation with a 9% City contribution and no employee match! Beginning January 1st 2021, the City will participate in the Florida Retirement System (FRS) which will require a 3% contribution from employees. Anyone hired after Jan 1, 2021 will be automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is included within the bargaining unit represented by Teamsters Local Union 769 and therefore is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants). ESSENTIAL JOB FUNCTIONS Installs, removes, repairs, maintains, programs and modifies a variety of radio communications equipment and systems, including but not limited to 2-way radio communications equipment (trunked radio systems, conventional radio systems, mobile radios, base radios, portables, mobile data, control/dispatch consoles, analog and digital radios, frequency/time division multiplexing, antennas, dishes, and towers). Installs, removes, repairs, maintains, programs and modifies a variety of audio visual systems including television monitors, satellite TV receivers and dish antennas, A/V controllers, video switchers and associated cable, patch panels and distribution frames. Coordinates activities to schedule system outages, perform systems tests, analyze equipment performance problems, and implement repairs as needed. Estimates time and materials required for proposed jobs; maintains records and submits various reports and requisitions for supplies and equipment. Enters time expended and material used into a computer-based workforce tracking system. Makes recommendations to superiors for the improvement of electronic systems. Set-up Emergency Operations Center (EOC) communications equipment such as telephone, radio, and computers as needed to support EOC activation. Provide technical support to the EOC during activations for assigned communications technologies. May assign and coordinate the activities of contracted service technician employees. Responds to off-duty emergencies to effect repairs of malfunctioning electronic and instrumentation systems. Performs related work as required. JOB REQUIREMENTS & WORK ENVIRONMENT 1. Possession of an associate's degree from an accredited college or university with major coursework in electronics, electrical engineering technology, computer technology, or a closely related field. Military technical school training in communications or telecommunications, or training received in equipment vendor service schools may substitute for the required education on a year-for-year basis. 2. Possess at least four (4) years of technical experience that includes repair and servicing of technology in vehicles including laptops with computer docking solutions and wireless modems OR install and support of IP based video surveillance systems OR repair and servicing of 800MHz portable and mobile radios, and installation of mobile radios in various vehicular platforms. Additional qualifying work experience may be substituted on a year-for-year basis for the required education. 3. Possess or be able to obtain a valid Florida driver's license with an acceptable driving record. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ). Closing Date/Time: Continuous
City of Fort Lauderdale
INFORMATION TECHNOLOGY PUBLIC SAFETY SERVICES DIVISION MANAGER-Police Information Technology Manager
City of Fort Lauderdale, FL Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. This is highly responsible managerial, supervisory, technical and administrative work of considerable difficulty in the planning, analysis, design, operation, maintenance, security and support of the City's public safety technology infrastructure. Under the direction of the Information Technology Services (ITS) Department Director or designee the employee in this class is responsible for planning, budgeting, organizing, directing, and coordinating the operations of the Information Technology Public Safety Services Division. The employee exercises extensive initiative and independent judgment. Work is reviewed through conferences, written reports, staff meetings, results achieved and user feedback. NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City currently offers 401(a) participation with a 9% City contribution and no employee match! Beginning January 1st 2021, the City will participate in the Florida Retirement System (FRS) which will require a 3% contribution from employees. Anyone hired after Jan 1, 2021 will be automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category I for benefits purposes, which includes Ten (10) additional management vacation days per calendar year and a monthly vehicle allowance of $390.00. This is a non-classified "at-will" position and is not subject to Civil Service Rules or any collective bargaining agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Manages the planning, design, installation, operation, maintenance, and repair of the City's public safety technology infrastructure including but not limited to mission-critical radio communications networks, Automatic Vehicle Location (AVL) units, License Plate Readers (LPR), fingerprint readers, body camera technology, city-wide access control, city-wide video security cameras systems and associated components and applications, in order to maintain and consistently improve security, reliability, performance and capacity. Manages the Police desktop services and business applications teams in the monitoring, organizing, coordinating and responding to repair and problem requests and alerts. Prepares technology recommendation memoranda and technical specifications for the procurement of public safety technology hardware, software and services. Keeps informed on the latest developments, standards and trends in public safety technologies and services to make cost-effective recommendations. Collaborate and coordinate with staff, project managers, vendors and customers to ensure that projects and technology initiatives are completed on time, on budget and according to scope and specifications. Develops public safety technology disaster recovery and business continuity plans to deal with catastrophic and cybersecurity events. Responsible for the management of the Division's budget and preparing and presenting the division's recommended budget to the Department Director, budget office, City's Budget Advisory Board and City Manager Responsible for day to day operations in planning, organizing, and directing programs and functional responsibilities of the department's public safety services division. Works closely as part of the ITS leadership team on the department's strategic, business and operational planning and execution initiatives and activities Participates in the development and implementation of a department wide project management framework and operations services management and reporting process Manages or coordinates projects and initiatives as assigned; confers with the public, business community, governmental agencies, officials and other stakeholders including City Commission Reviews and participates in the approval process for various technology related contracts and agreements. Prepares, approves, and presents items for consideration of the City Commission Interviews candidates for employment and recommends in the interest of the City, that eligible applicants hired and that subordinate employees be transferred, promoted, reassigned, disciplined or terminated; participates in the administration of collective bargaining agreements and in the adjustment of grievances Performs related duties as required and as directed. JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Computer Science, Management, Business, Public Administration or related field. Five (5) or more years of progressively responsible professional/managerial level experience leading a public safety technology team. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Two (2) years of supervisory experience required. Preferences: At least two (2) years of project management experience. Prior governmental experience. Prior police experience. SPECIAL REQUIREMENTS: An in-depth employment background check, including a polygraph exam, will be conducted as part of the post offer onboarding process as this position is deemed security sensitive. Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Applications will be reviewed and the hiring authority will contact those applicants whose application reflects the best match of experience for the position. Closing Date/Time: Continuous
Jan 16, 2021
Full Time
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. This is highly responsible managerial, supervisory, technical and administrative work of considerable difficulty in the planning, analysis, design, operation, maintenance, security and support of the City's public safety technology infrastructure. Under the direction of the Information Technology Services (ITS) Department Director or designee the employee in this class is responsible for planning, budgeting, organizing, directing, and coordinating the operations of the Information Technology Public Safety Services Division. The employee exercises extensive initiative and independent judgment. Work is reviewed through conferences, written reports, staff meetings, results achieved and user feedback. NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City currently offers 401(a) participation with a 9% City contribution and no employee match! Beginning January 1st 2021, the City will participate in the Florida Retirement System (FRS) which will require a 3% contribution from employees. Anyone hired after Jan 1, 2021 will be automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category I for benefits purposes, which includes Ten (10) additional management vacation days per calendar year and a monthly vehicle allowance of $390.00. This is a non-classified "at-will" position and is not subject to Civil Service Rules or any collective bargaining agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Manages the planning, design, installation, operation, maintenance, and repair of the City's public safety technology infrastructure including but not limited to mission-critical radio communications networks, Automatic Vehicle Location (AVL) units, License Plate Readers (LPR), fingerprint readers, body camera technology, city-wide access control, city-wide video security cameras systems and associated components and applications, in order to maintain and consistently improve security, reliability, performance and capacity. Manages the Police desktop services and business applications teams in the monitoring, organizing, coordinating and responding to repair and problem requests and alerts. Prepares technology recommendation memoranda and technical specifications for the procurement of public safety technology hardware, software and services. Keeps informed on the latest developments, standards and trends in public safety technologies and services to make cost-effective recommendations. Collaborate and coordinate with staff, project managers, vendors and customers to ensure that projects and technology initiatives are completed on time, on budget and according to scope and specifications. Develops public safety technology disaster recovery and business continuity plans to deal with catastrophic and cybersecurity events. Responsible for the management of the Division's budget and preparing and presenting the division's recommended budget to the Department Director, budget office, City's Budget Advisory Board and City Manager Responsible for day to day operations in planning, organizing, and directing programs and functional responsibilities of the department's public safety services division. Works closely as part of the ITS leadership team on the department's strategic, business and operational planning and execution initiatives and activities Participates in the development and implementation of a department wide project management framework and operations services management and reporting process Manages or coordinates projects and initiatives as assigned; confers with the public, business community, governmental agencies, officials and other stakeholders including City Commission Reviews and participates in the approval process for various technology related contracts and agreements. Prepares, approves, and presents items for consideration of the City Commission Interviews candidates for employment and recommends in the interest of the City, that eligible applicants hired and that subordinate employees be transferred, promoted, reassigned, disciplined or terminated; participates in the administration of collective bargaining agreements and in the adjustment of grievances Performs related duties as required and as directed. JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Computer Science, Management, Business, Public Administration or related field. Five (5) or more years of progressively responsible professional/managerial level experience leading a public safety technology team. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Two (2) years of supervisory experience required. Preferences: At least two (2) years of project management experience. Prior governmental experience. Prior police experience. SPECIAL REQUIREMENTS: An in-depth employment background check, including a polygraph exam, will be conducted as part of the post offer onboarding process as this position is deemed security sensitive. Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Applications will be reviewed and the hiring authority will contact those applicants whose application reflects the best match of experience for the position. Closing Date/Time: Continuous
City of Fort Lauderdale
DIVISION MANAGER - INFORMATION TECHNOLOGY SECURITY
City of Fort Lauderdale, FL Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. This is highly responsible managerial, supervisory, technical and administrative work of considerable difficulty in the planning, analysis, design, operation, maintenance, and support of the City's Cybersecurity framework and technology infrastructure. Under the direction of the Information Technology Services (ITS) Department Director or designee the employee in this class is responsible for planning, budgeting, organizing, directing, and coordinating the operations of the Information Technology Security Division. The employee exercises extensive initiative and independent judgment. Work is reviewed through conferences, written reports, staff meetings, results achieved and user feedback. NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City currently offers 401(a) participation with a 9% City contribution and no employee match! Beginning January 1st 2021, the City will participate in the Florida Retirement System (FRS) which will require a 3% contribution from employees. Anyone hired after Jan 1, 2021 will be automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category I for benefits purposes, which includes Ten (10) additional management vacation days per calendar year and a monthly vehicle allowance of $390.00. This is a non-classified "at-will" position and is not subject to Civil Service Rules or any collective bargaining agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Responsible for day to day operations in planning, organizing, and directing programs and functional responsibilities of the Department's Information Technology (IT) Security Division. Responsible for the management of the Division's budget and makes recommendations for hiring, discipline, and general operational decisions required to effectively manage first line supervisors and professional staff. Prepares and presents the Division's recommended budget to the Department Director, Budget Office, City's Budget Advisory Board and City Manager. Develops and implements cybersecurity framework, programs, policies, and procedures; directs, assigns, schedules, supervises and reviews the work of Information Technology (IT) security professional, paraprofessional, supervisory, technical, and clerical support personnel. Develops, implements and maintain the City's cybersecurity incident response plan and lead the City's incident response to cybersecurity attacks. Works closely with management on security planning initiatives and activities, business planning and strategic planning. Participates in the development and implementation of a City-wide cybersecurity framework and operations services and reporting process. Reviews and participates in the approval process for various technology related contracts and agreements. Prepares, approves, and presents items for consideration of the City Commission. Manages or coordinates projects as assigned; confers with the public, business community, governmental agencies, officials and other stakeholders. Performs related duties as required and as directed. JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Management, Business, Public Administration or related field. Five (5) or more years of progressively responsible professional/managerial level experience within a municipality. Previous supervisory experience required. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Special Requirements: An in-depth employment background check, including a polygraph exam, will be conducted as part of the post offer onboarding process as this position is deemed security sensitive. Essential Employees will be required to work during a declared emergency. The employee's Department Head will determine who will be required to work during each emergency. PREFERENCES: Prior experience managing an Information Technology (IT) security division. Prior experience developing and implementing an enterprise cybersecurity framework. Prior experience developing and implementing a cybersecurity incident response plan and leading the response to a cybersecurity attack. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Applications will be reviewed and the hiring authority will contact those applicants whose application reflects the best match of experience for the position. Closing Date/Time: Continuous
Jan 16, 2021
Full Time
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. This is highly responsible managerial, supervisory, technical and administrative work of considerable difficulty in the planning, analysis, design, operation, maintenance, and support of the City's Cybersecurity framework and technology infrastructure. Under the direction of the Information Technology Services (ITS) Department Director or designee the employee in this class is responsible for planning, budgeting, organizing, directing, and coordinating the operations of the Information Technology Security Division. The employee exercises extensive initiative and independent judgment. Work is reviewed through conferences, written reports, staff meetings, results achieved and user feedback. NOTE: The duties of this position will include all of those duties set forth in the official job description. This position will remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to their employees. In addition to the competitive benefits package and salary, the City currently offers 401(a) participation with a 9% City contribution and no employee match! Beginning January 1st 2021, the City will participate in the Florida Retirement System (FRS) which will require a 3% contribution from employees. Anyone hired after Jan 1, 2021 will be automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This job classification is in Management Category I for benefits purposes, which includes Ten (10) additional management vacation days per calendar year and a monthly vehicle allowance of $390.00. This is a non-classified "at-will" position and is not subject to Civil Service Rules or any collective bargaining agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Responsible for day to day operations in planning, organizing, and directing programs and functional responsibilities of the Department's Information Technology (IT) Security Division. Responsible for the management of the Division's budget and makes recommendations for hiring, discipline, and general operational decisions required to effectively manage first line supervisors and professional staff. Prepares and presents the Division's recommended budget to the Department Director, Budget Office, City's Budget Advisory Board and City Manager. Develops and implements cybersecurity framework, programs, policies, and procedures; directs, assigns, schedules, supervises and reviews the work of Information Technology (IT) security professional, paraprofessional, supervisory, technical, and clerical support personnel. Develops, implements and maintain the City's cybersecurity incident response plan and lead the City's incident response to cybersecurity attacks. Works closely with management on security planning initiatives and activities, business planning and strategic planning. Participates in the development and implementation of a City-wide cybersecurity framework and operations services and reporting process. Reviews and participates in the approval process for various technology related contracts and agreements. Prepares, approves, and presents items for consideration of the City Commission. Manages or coordinates projects as assigned; confers with the public, business community, governmental agencies, officials and other stakeholders. Performs related duties as required and as directed. JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Management, Business, Public Administration or related field. Five (5) or more years of progressively responsible professional/managerial level experience within a municipality. Previous supervisory experience required. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Special Requirements: An in-depth employment background check, including a polygraph exam, will be conducted as part of the post offer onboarding process as this position is deemed security sensitive. Essential Employees will be required to work during a declared emergency. The employee's Department Head will determine who will be required to work during each emergency. PREFERENCES: Prior experience managing an Information Technology (IT) security division. Prior experience developing and implementing an enterprise cybersecurity framework. Prior experience developing and implementing a cybersecurity incident response plan and leading the response to a cybersecurity attack. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Applications will be reviewed and the hiring authority will contact those applicants whose application reflects the best match of experience for the position. Closing Date/Time: Continuous
Gila County
IT Systems Administrator
Gila County, AZ Globe, Arizona, United States
GILA COUNTY HUMAN RESOURCES JOB ANNOUNCEMENT 1400 E. ASH STREET, GLOBE, AZ 85501 POSTED: OCTOBER 27, 2020 OPEN UNTIL FILLED PURPOSE OF THE JOB The purpose of this position is to ensure the effective operation of the network, hardware and software of the information technology systems. This position designs, tests, evaluates, and manages information technology systems, performing a wide range of duties relating to networking, hardware and software. Contact with customers and suppliers also forms part of the role. SUPERVISORY RESPONSIBILITIES This position occasionally assigns activities to other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES TIME SPENT • Administers Windows servers within the County network and conducts related installation, configuration and maintenance; ensures all system updates are regularly performed. 20% • Performs analysis/troubleshooting, system monitoring and administration of IP phone system and Unity Voicemail, providing maintenance, and support, as required. 10% • Administers exchange email system; installs, configures and initiates exchange servers; provides on-call support for end users; monitors and analyzes email server software, system usage, and plans for growth/increases in capacity; and resolves problems affecting messaging systems. 10% • Installs and maintains SQL database servers. 10% • Manages system backup functions; designs and implements disaster recovery plans for operating systems, databases, networks, servers and software applications. 15% • Helps monitor and maintain the helpdesk support system. 10% • Maintains and monitors the VMware. 15% • Distributes and monitors server storage space allotments; sets up Active Directory, related policies, security, and batch files; provides support for various hardware, software, and equipment issues and problems, as well as service or maintenance for server equipment and systems; coordinates with outside vendor technical support to resolve operating issues; inputs new telephones, voice mails, call attendants, and attendant consoles; stays abreast of latest telephone technology; conducts network asset management functions, including maintenance of network component inventory; analyzes system/application usage; recommends, schedules and performs software improvements; adds/removes new and existing end user accounts; develops, implements and maintains technology policies and training for end users; ensures they are performing properly; analyzes, troubleshoots data or performance issues. 10% • Performs other duties as assigned. BUDGET RESPONSIBILITIES This position reviews, edits and provides recommendations on department level budget. PROJECT RESPONSIBILITIES Initiates, communicates, reviews and approves project resources involving technology projects. ORAL COMMUNICATION DUTIES This position trains colleagues, explains County procedures or processes and responds to public inquiries. WRITTEN COMMUNICATION DUTIES This position creates or edits documents, internal memos, emails, reports and proposals. INTERACTIONS WITH THE GENERAL PUBLIC Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person. INTERACTIONS SPECIFICALLY WITH CUSTOMERS Always (More than 85% in a year) DEPARTMENT: Computer Services POSITION: IT Systems Administrator LOCATION: Globe JOB CODE: 20-056 ANNUAL SALARY: $53,808-$72,611 DOE MINIMUM EDUCATION REQUIRED Associate's Degree in Information Technology or a related field. MINIMUM YEARS OF EXPERIENCE REQUIRED Four (4) years systems administration experience; or equivalent combination of education, training and experience. A valid Arizona Driver's License. PROFESSIONAL CREDENTIALS REQUIRED Microsoft Certified Solutions Expert (MCSE) or VMware Certified Professional (VCP) or Cisco Certified Network Associate (CCNA) or better. KNOWLEDGE REQUIRED Database management, server technology, customer and personal service, telecommunication technology and Information Technology. SKILLS REQUIRED Customer service, problem recognition, problem solving, evaluating systems, troubleshooting, installing / repairing, programming and multi-tasking. ABILITIES REQUIRED Solve problems sensibly and swiftly, multi-task, react in a calm and timely manner, maintain oratory ability under stressful situations, consider options, risks and benefits. PHYSICAL DEMANDS • This position regularly sits to operate computers and operate special equipment. • Regularly lifts up to 50 lbs. • Constantly requires dexterity for keyboard operation. • Incumbents in this position may constantly be required to walk, bend, crawl, kneel, twist, to attend to cables, wiring and computer ports to complete tasks. WORK ENVIRONMENT Incumbents in this position generally works in an office environment. Incumbents in this position may constantly spend time in lobby environment, computer server room(s), computer laboratory and may routinely spend time in tight spaces. Incumbents regularly spend time in automobile. SAFETY RISK EXPOSURE Incumbents in this position are generally not exposed to safety risk. On rare occasions, incumbents in this position may become exposed to electrical hazards and routinely to noise and vibration. PROTECTIVE GEAR & SAFETY MANUALS Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department. CONSEQUENCES OF ERROR Potential errors can result in unfavorable public perceptions and legal ramifications. NOTICE: APPLICANTS MAY BE REQUIRED TO FURNISH, AT THEIR OWN EXPENSE, DOCUMENTARY PROOF OF EDUCATIONS, CERTIFICATION, REGISTRATION, LICENSE OR ANY OTHER PROOF OF COMPETENCY AS REQUIRED IN THE OFFICIAL CLASSIFICATION DESCRIPTION OR ANNOUNCEMENT AND MAY BE REQUIRED TO UNDERGO PHYSICAL, PSYCHOLOGICAL AND/OR BACKGROUND INVESTIGATIONS AS A CONTINUING CONDITION OF EMPLOYMENT. FURTHER, APPLICANTS FOR POSITIONS REQUIRING OPERATION OF A COUNTY OR PERSONAL VEHICLE ON OFFICIAL BUSINESS MUST POSSESS AND MAINTAIN COUNTY OR PERSONAL VEHICLE OPERATORS LICENSE. GILA COUNTY DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, SEX, RELIGION, AGE OR DISABILITY, AND FAMILIAL STATUS IN EMPLOYMENT OR THE PROVISIONS OF SERVICE. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. Closing Date/Time:
Jan 16, 2021
Full Time
GILA COUNTY HUMAN RESOURCES JOB ANNOUNCEMENT 1400 E. ASH STREET, GLOBE, AZ 85501 POSTED: OCTOBER 27, 2020 OPEN UNTIL FILLED PURPOSE OF THE JOB The purpose of this position is to ensure the effective operation of the network, hardware and software of the information technology systems. This position designs, tests, evaluates, and manages information technology systems, performing a wide range of duties relating to networking, hardware and software. Contact with customers and suppliers also forms part of the role. SUPERVISORY RESPONSIBILITIES This position occasionally assigns activities to other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES TIME SPENT • Administers Windows servers within the County network and conducts related installation, configuration and maintenance; ensures all system updates are regularly performed. 20% • Performs analysis/troubleshooting, system monitoring and administration of IP phone system and Unity Voicemail, providing maintenance, and support, as required. 10% • Administers exchange email system; installs, configures and initiates exchange servers; provides on-call support for end users; monitors and analyzes email server software, system usage, and plans for growth/increases in capacity; and resolves problems affecting messaging systems. 10% • Installs and maintains SQL database servers. 10% • Manages system backup functions; designs and implements disaster recovery plans for operating systems, databases, networks, servers and software applications. 15% • Helps monitor and maintain the helpdesk support system. 10% • Maintains and monitors the VMware. 15% • Distributes and monitors server storage space allotments; sets up Active Directory, related policies, security, and batch files; provides support for various hardware, software, and equipment issues and problems, as well as service or maintenance for server equipment and systems; coordinates with outside vendor technical support to resolve operating issues; inputs new telephones, voice mails, call attendants, and attendant consoles; stays abreast of latest telephone technology; conducts network asset management functions, including maintenance of network component inventory; analyzes system/application usage; recommends, schedules and performs software improvements; adds/removes new and existing end user accounts; develops, implements and maintains technology policies and training for end users; ensures they are performing properly; analyzes, troubleshoots data or performance issues. 10% • Performs other duties as assigned. BUDGET RESPONSIBILITIES This position reviews, edits and provides recommendations on department level budget. PROJECT RESPONSIBILITIES Initiates, communicates, reviews and approves project resources involving technology projects. ORAL COMMUNICATION DUTIES This position trains colleagues, explains County procedures or processes and responds to public inquiries. WRITTEN COMMUNICATION DUTIES This position creates or edits documents, internal memos, emails, reports and proposals. INTERACTIONS WITH THE GENERAL PUBLIC Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person. INTERACTIONS SPECIFICALLY WITH CUSTOMERS Always (More than 85% in a year) DEPARTMENT: Computer Services POSITION: IT Systems Administrator LOCATION: Globe JOB CODE: 20-056 ANNUAL SALARY: $53,808-$72,611 DOE MINIMUM EDUCATION REQUIRED Associate's Degree in Information Technology or a related field. MINIMUM YEARS OF EXPERIENCE REQUIRED Four (4) years systems administration experience; or equivalent combination of education, training and experience. A valid Arizona Driver's License. PROFESSIONAL CREDENTIALS REQUIRED Microsoft Certified Solutions Expert (MCSE) or VMware Certified Professional (VCP) or Cisco Certified Network Associate (CCNA) or better. KNOWLEDGE REQUIRED Database management, server technology, customer and personal service, telecommunication technology and Information Technology. SKILLS REQUIRED Customer service, problem recognition, problem solving, evaluating systems, troubleshooting, installing / repairing, programming and multi-tasking. ABILITIES REQUIRED Solve problems sensibly and swiftly, multi-task, react in a calm and timely manner, maintain oratory ability under stressful situations, consider options, risks and benefits. PHYSICAL DEMANDS • This position regularly sits to operate computers and operate special equipment. • Regularly lifts up to 50 lbs. • Constantly requires dexterity for keyboard operation. • Incumbents in this position may constantly be required to walk, bend, crawl, kneel, twist, to attend to cables, wiring and computer ports to complete tasks. WORK ENVIRONMENT Incumbents in this position generally works in an office environment. Incumbents in this position may constantly spend time in lobby environment, computer server room(s), computer laboratory and may routinely spend time in tight spaces. Incumbents regularly spend time in automobile. SAFETY RISK EXPOSURE Incumbents in this position are generally not exposed to safety risk. On rare occasions, incumbents in this position may become exposed to electrical hazards and routinely to noise and vibration. PROTECTIVE GEAR & SAFETY MANUALS Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department. CONSEQUENCES OF ERROR Potential errors can result in unfavorable public perceptions and legal ramifications. NOTICE: APPLICANTS MAY BE REQUIRED TO FURNISH, AT THEIR OWN EXPENSE, DOCUMENTARY PROOF OF EDUCATIONS, CERTIFICATION, REGISTRATION, LICENSE OR ANY OTHER PROOF OF COMPETENCY AS REQUIRED IN THE OFFICIAL CLASSIFICATION DESCRIPTION OR ANNOUNCEMENT AND MAY BE REQUIRED TO UNDERGO PHYSICAL, PSYCHOLOGICAL AND/OR BACKGROUND INVESTIGATIONS AS A CONTINUING CONDITION OF EMPLOYMENT. FURTHER, APPLICANTS FOR POSITIONS REQUIRING OPERATION OF A COUNTY OR PERSONAL VEHICLE ON OFFICIAL BUSINESS MUST POSSESS AND MAINTAIN COUNTY OR PERSONAL VEHICLE OPERATORS LICENSE. GILA COUNTY DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, SEX, RELIGION, AGE OR DISABILITY, AND FAMILIAL STATUS IN EMPLOYMENT OR THE PROVISIONS OF SERVICE. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. Closing Date/Time:
City of Maricopa
IT Systems Specialist
City of Maricopa, AZ Maricopa, Arizona, United States
General Summary Essential Duties & Responsibilities Minimum and Preferred Entrance Qualifications
Jan 16, 2021
Full Time
General Summary Essential Duties & Responsibilities Minimum and Preferred Entrance Qualifications
City of Sacramento
Senior Applications Developer
City of Sacramento, CA Sacramento, California, United States
THE POSITION THE IDEAL CANDIDATE This position is located within the IT Enterprise Applications Division of the Department of Information Technology and is responsible for the applications development, technical management and support of enterprise applications using various technologies. This position requires specialized skills and technical knowledge of object-oriented programming, as well as database and programming. The incumbent is expected to work closely with end users and business stakeholders and be able to drive projects independently with minimal supervision/direction. In addition, the ideal candidate is expected to work on very tight timelines and with competing priorities. This is a highly technical position that provides a wide range of applications development related duties, technical support and day-to-day operational oversight for division responsibilities. This position manages system stabilization efforts, system enhancements/upgrades, and integration initiatives for supporting City business processes. In addition, this position leads system change control efforts with City stakeholders and business experts in coordinating system enhancements and configuration requests. This position will also recommend and/or implement technical solutions to improve and streamline business processes and procedures that support City priorities and initiatives. Under general supervision, the Senior Applications Developer performs a variety of professional, technical, and analytical duties involving requirements analysis, design, development, testing, implementation, administration and support of new and existing small and large scale systems and databases in a multi-platform environment that includes mainframe, client server, distributed and web based systems. DISTINGUISHING CHARACTERISTICS This is an advanced journey-professional classification populated with multiple incumbents. The Senior Applications Developer's work involves advanced concepts in the performance of their duties. The incumbents in this classification may provide oversight to other Applications Developers. The Senior Applications Developer is distinguished from that of the Applications Developer classification by the increased degree of difficulty of the work assignments, the greater level of business and technical knowledge required to perform the tasks and the potential consequences of errors by the incumbent. The work of this classification is distinguished from that of the Principal Applications Developer classification in that the latter classification is the highest level technical expert. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by an Information Technology Supervisor or other high-level manager. The Senior Applications Developer does not supervise. ESSENTIAL DUTIES AND RESPONSIBILITIES TYPICAL DUTIES Plans and manages information technology related projects involving critical applications, large systems and sophisticated processes. Provides team leadership, guidance, business, and technical expertise on assigned projects involving citywide computer systems. Designs and/or creates database structures, data migration/conversion techniques for system(s) conversions or upgrades. Monitors and tunes databases in order to obtain optimum performance. Applies analytical and advanced design techniques in developing new programs or systems or modifying existing ones. Codes and/or tests programs and resolve related problems in large, complex systems. Provides technical guidance to lower-level IT personnel and contractors through training, mentoring, and coaching. Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Principals and concepts of business process and software design; relational and distributed database technology; networks and communications; and project management. Software development methodologies and life cycles. Current trends in information technology software, business systems, hardware, networks, and communications. Commonly used programming languages, databases, and operating systems on multiple hardware platforms. Commercially available software, and application evaluation techniques. Applications development and structured analysis methods; data modeling theory and methods; disaster planning and recovery techniques; debugging and error detection. Software applications such as finance, human resources, utility billing, geographical information systems, and permitting. Advanced level form, screen, and report design techniques. Skill in: The use of design and testing tools and methodologies Project Management and planning tools The use of various desktop tools A variety of complex programming languages, databases and operating systems on multiple hardware platforms The appropriate use of relational and distributed database technology Maintaining good working relationships with a variety of city staff at all levels Ability to: Communicate effectively orally and in written format in a variety of situations and formats; make group presentations Analyze and develop logical solutions and alternatives to problems Train others; coordinate and facilitate work with others Carry out multiple tasks, projects, and various other resources simultaneously EXPERIENCE AND EDUCATION Education: Possession of a Bachelor's degree from an accredited college or university in Computer Science, Information Technology or a related field. AND Experience: Five years professional experience in information technology in a multi-platform environment doing one or more of the following: application development, database management, GIS programming, system analysis/development, and website design/development, project management. PROOF OF EDUCATION Proof of education such as, but not limited to, college transcripts and degrees must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, faxed to (916) 596-1556, or emailed to employment@cityofsacramento.org by the final filing deadline . If submitting in person or via fax/email, please include your name and Job #001812-21-IT on your documents. Unofficial documents and/or copies are acceptable. Important note: Applications will be rejected without proof of the required proof of education. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the final filing deadline . SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 paid hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted online with your application, emailed to employment@cityofsacramento.org , delivered in person or sent to the Employment Office by fax or mail by the final filing deadline . 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 4. Interview Process: Human Resources will forward qualified applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.
Jan 16, 2021
Full Time
THE POSITION THE IDEAL CANDIDATE This position is located within the IT Enterprise Applications Division of the Department of Information Technology and is responsible for the applications development, technical management and support of enterprise applications using various technologies. This position requires specialized skills and technical knowledge of object-oriented programming, as well as database and programming. The incumbent is expected to work closely with end users and business stakeholders and be able to drive projects independently with minimal supervision/direction. In addition, the ideal candidate is expected to work on very tight timelines and with competing priorities. This is a highly technical position that provides a wide range of applications development related duties, technical support and day-to-day operational oversight for division responsibilities. This position manages system stabilization efforts, system enhancements/upgrades, and integration initiatives for supporting City business processes. In addition, this position leads system change control efforts with City stakeholders and business experts in coordinating system enhancements and configuration requests. This position will also recommend and/or implement technical solutions to improve and streamline business processes and procedures that support City priorities and initiatives. Under general supervision, the Senior Applications Developer performs a variety of professional, technical, and analytical duties involving requirements analysis, design, development, testing, implementation, administration and support of new and existing small and large scale systems and databases in a multi-platform environment that includes mainframe, client server, distributed and web based systems. DISTINGUISHING CHARACTERISTICS This is an advanced journey-professional classification populated with multiple incumbents. The Senior Applications Developer's work involves advanced concepts in the performance of their duties. The incumbents in this classification may provide oversight to other Applications Developers. The Senior Applications Developer is distinguished from that of the Applications Developer classification by the increased degree of difficulty of the work assignments, the greater level of business and technical knowledge required to perform the tasks and the potential consequences of errors by the incumbent. The work of this classification is distinguished from that of the Principal Applications Developer classification in that the latter classification is the highest level technical expert. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by an Information Technology Supervisor or other high-level manager. The Senior Applications Developer does not supervise. ESSENTIAL DUTIES AND RESPONSIBILITIES TYPICAL DUTIES Plans and manages information technology related projects involving critical applications, large systems and sophisticated processes. Provides team leadership, guidance, business, and technical expertise on assigned projects involving citywide computer systems. Designs and/or creates database structures, data migration/conversion techniques for system(s) conversions or upgrades. Monitors and tunes databases in order to obtain optimum performance. Applies analytical and advanced design techniques in developing new programs or systems or modifying existing ones. Codes and/or tests programs and resolve related problems in large, complex systems. Provides technical guidance to lower-level IT personnel and contractors through training, mentoring, and coaching. Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Principals and concepts of business process and software design; relational and distributed database technology; networks and communications; and project management. Software development methodologies and life cycles. Current trends in information technology software, business systems, hardware, networks, and communications. Commonly used programming languages, databases, and operating systems on multiple hardware platforms. Commercially available software, and application evaluation techniques. Applications development and structured analysis methods; data modeling theory and methods; disaster planning and recovery techniques; debugging and error detection. Software applications such as finance, human resources, utility billing, geographical information systems, and permitting. Advanced level form, screen, and report design techniques. Skill in: The use of design and testing tools and methodologies Project Management and planning tools The use of various desktop tools A variety of complex programming languages, databases and operating systems on multiple hardware platforms The appropriate use of relational and distributed database technology Maintaining good working relationships with a variety of city staff at all levels Ability to: Communicate effectively orally and in written format in a variety of situations and formats; make group presentations Analyze and develop logical solutions and alternatives to problems Train others; coordinate and facilitate work with others Carry out multiple tasks, projects, and various other resources simultaneously EXPERIENCE AND EDUCATION Education: Possession of a Bachelor's degree from an accredited college or university in Computer Science, Information Technology or a related field. AND Experience: Five years professional experience in information technology in a multi-platform environment doing one or more of the following: application development, database management, GIS programming, system analysis/development, and website design/development, project management. PROOF OF EDUCATION Proof of education such as, but not limited to, college transcripts and degrees must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, faxed to (916) 596-1556, or emailed to employment@cityofsacramento.org by the final filing deadline . If submitting in person or via fax/email, please include your name and Job #001812-21-IT on your documents. Unofficial documents and/or copies are acceptable. Important note: Applications will be rejected without proof of the required proof of education. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the final filing deadline . SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 paid hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted online with your application, emailed to employment@cityofsacramento.org , delivered in person or sent to the Employment Office by fax or mail by the final filing deadline . 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 4. Interview Process: Human Resources will forward qualified applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.
City of Kansas City
IT SPECIALIST
City of Kansas City, MO Kansas City, MO, United States
Full-time position available with the General Services Department, Information Technology Division located at 1101 Locust Salary Range: $4,400-$7,534/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: February 8, 2021 *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities Plans, reviews, and participates in, complex or enterprise-wide projects in a competent fashion. Makes significant contributions to the success of projects by applying demonstrated knowledge. Provides expert level of analysis and technical guidance of business issues and processes. Evaluates new hardware and software system requirements with management and assists in the preparation of procedures and performance guidelines. Develops requirements and procedures for new operating systems' products and new hardware devices. Provides product evaluation and testing of hardware/software for feature improvements, feasibility or applicability to existing products being used by the organization. Provides training and support of products installed on the network systems as needed. Provides documentation and schematic representation of network systems relating to configuration, procedures, and other pertinent information. Performs highly complex programming tasks, such as designing, documenting, and coding program logic. Recommends the introduction of new programming/coding technologies as appropriate. Conducts studies requiring highly technical judgments on the conformity of departmental or inter-departmental accounting and statistical systems with municipal and state requirements. Prepares and presents recommendations for implementation of system modifications and revisions. Develops testing processes that effectively and efficiently measure program or application performance. Prepares instructional materials and training curriculum for specialized or complex training needs. Works with support and documentation groups to provide technical and user training and manuals for new systems and major system enhancements. Qualifications REQUIRES an accredited Bachelor's degree and 4 years of technology experience; OR an equivalent combination of qualifying education and technology experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION May be required to have a negative COVID-19 test result within 7 days of hire as the most recent test result. Having a positive result at any point for any current or potential employee will have no impact on employment status nor employment offer. QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER DEPARTMENT ARE FOR THE WATER DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the Human Resources Department, Recruitment & Selections Division at (816) 513-1945.
Jan 16, 2021
Full-time position available with the General Services Department, Information Technology Division located at 1101 Locust Salary Range: $4,400-$7,534/month Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. Application Deadline Date: February 8, 2021 *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities Plans, reviews, and participates in, complex or enterprise-wide projects in a competent fashion. Makes significant contributions to the success of projects by applying demonstrated knowledge. Provides expert level of analysis and technical guidance of business issues and processes. Evaluates new hardware and software system requirements with management and assists in the preparation of procedures and performance guidelines. Develops requirements and procedures for new operating systems' products and new hardware devices. Provides product evaluation and testing of hardware/software for feature improvements, feasibility or applicability to existing products being used by the organization. Provides training and support of products installed on the network systems as needed. Provides documentation and schematic representation of network systems relating to configuration, procedures, and other pertinent information. Performs highly complex programming tasks, such as designing, documenting, and coding program logic. Recommends the introduction of new programming/coding technologies as appropriate. Conducts studies requiring highly technical judgments on the conformity of departmental or inter-departmental accounting and statistical systems with municipal and state requirements. Prepares and presents recommendations for implementation of system modifications and revisions. Develops testing processes that effectively and efficiently measure program or application performance. Prepares instructional materials and training curriculum for specialized or complex training needs. Works with support and documentation groups to provide technical and user training and manuals for new systems and major system enhancements. Qualifications REQUIRES an accredited Bachelor's degree and 4 years of technology experience; OR an equivalent combination of qualifying education and technology experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION May be required to have a negative COVID-19 test result within 7 days of hire as the most recent test result. Having a positive result at any point for any current or potential employee will have no impact on employment status nor employment offer. QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER DEPARTMENT ARE FOR THE WATER DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the Human Resources Department, Recruitment & Selections Division at (816) 513-1945.
City of Scottsdale
Systems Integrator
City of Scottsdale, Arizona Scottsdale, Arizona, United States
Introduction There will be a written exam included in this selection process scheduled for March 3, 2021 (by invitation only). Notifications are tentatively scheduled to be emailed by February 24, 2021. Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation's most desirable communities to live in, visit and do business in. Check out more about Scottsdale . The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. About The Position The Systems Integrator provides high-level technical hardware and software support to users to improve and enhance computer systems to meet specific assigned functional area related business needs. Work includes assisting users with the evaluation, selection, acquisition and installation of hardware, software and communications packages. Assists users in problem analysis and provides advice leading to improved productivity and better integration of technology into their business operations. Maintains relationships and fosters communication within the assigned functional area. Ideal candidate will have the knowledge, skills, and abilities, to succeed in a Windows-based environment, supporting hardware including desktops, laptops, networks, peripherals, and other hardware, as well as software including, but not limited to, a Windows-based environment, SQL, and a host of proprietary software from numerous vendors. The ideal candidate will have worked in an end-user support environment, be able to successfully multitask extremely time-critical projects and tasks, while working within cross-platform teams within the department, across the city, and with other law-enforcement entities across the state and country. Selection Process Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a written test and oral board interview. Successful candidates will receive a post-offer, pre-employment background screening to include: Fingerprinting Motor Vehicle Department Records Check Drug Screening Psychological Testing Background Investigation to include Polygraph Minimum Qualifications Education and Experience Bachelor's Degree from an accredited educational institution in a related field of study. Two years of experience directly working on computer-based information systems' hardware, software, networks, wireless systems, systems analysis, and integration. An equivalent combination of education and job-related experience may substitute for the educational requirement on a year-for-year basis. Licensing, Certifications and Other Requirements Must possess and maintain a valid, unrestricted driver's license with no major citations within the past 39 months prior to the start date. The Arizona Department of Motor Vehicles requires that out-of-state driver's licenses must be surrendered within 10 days of relocating to the State of Arizona. Obtain and maintain a Level D - Technical Arizona Criminal Justice Information System (ACJIS) Network Terminal Operator certification. Training is provided on duty and testing is completed within first six months of hire. Other pertinent licenses and/or certifications may be required of some positions depending on department/section assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Provides the "day-to-day" administration and maintenance of the assigned functional area's one or more software application systems. Provides support required for all functional area related applications including working with vendors to upgrade systems or training new users on the system. Performs in system analysis, computer configuration, planning and training of employees on the assigned functional area's automated systems to ensure optimal performance of the systems. Researches, tests and evaluates new software applications and upgrades of existing applications. Implements the installation and upgrades to the systems. Provides technical support, including budget projections, for the assigned functional area in determining current and future software and hardware needs. Documents technical procedures and related forms to guarantee that knowledge of important technical processes and assigned functional area related application software is passed on to future assigned functional area related Integrators. Serves as a liaison to Information Technology in maintaining inventory of technology and assisting Information Technology software rollouts, hardware replacement and repair and software installations. Develops custom SQL Server Reporting Services (SSRS) reports based on customer needs and requirements. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operate a variety of standard office equipment requiring continuous and repetitive arm, hand and eye movement. Lift and move computer equipment weighing up to 30 pounds. Click here to review the entire job description. The City of Scottsdale reserves the right to change this process at any time. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 1/31/2021 11:59 PM Arizona
Jan 16, 2021
Full Time
Introduction There will be a written exam included in this selection process scheduled for March 3, 2021 (by invitation only). Notifications are tentatively scheduled to be emailed by February 24, 2021. Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation's most desirable communities to live in, visit and do business in. Check out more about Scottsdale . The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process. About The Position The Systems Integrator provides high-level technical hardware and software support to users to improve and enhance computer systems to meet specific assigned functional area related business needs. Work includes assisting users with the evaluation, selection, acquisition and installation of hardware, software and communications packages. Assists users in problem analysis and provides advice leading to improved productivity and better integration of technology into their business operations. Maintains relationships and fosters communication within the assigned functional area. Ideal candidate will have the knowledge, skills, and abilities, to succeed in a Windows-based environment, supporting hardware including desktops, laptops, networks, peripherals, and other hardware, as well as software including, but not limited to, a Windows-based environment, SQL, and a host of proprietary software from numerous vendors. The ideal candidate will have worked in an end-user support environment, be able to successfully multitask extremely time-critical projects and tasks, while working within cross-platform teams within the department, across the city, and with other law-enforcement entities across the state and country. Selection Process Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a written test and oral board interview. Successful candidates will receive a post-offer, pre-employment background screening to include: Fingerprinting Motor Vehicle Department Records Check Drug Screening Psychological Testing Background Investigation to include Polygraph Minimum Qualifications Education and Experience Bachelor's Degree from an accredited educational institution in a related field of study. Two years of experience directly working on computer-based information systems' hardware, software, networks, wireless systems, systems analysis, and integration. An equivalent combination of education and job-related experience may substitute for the educational requirement on a year-for-year basis. Licensing, Certifications and Other Requirements Must possess and maintain a valid, unrestricted driver's license with no major citations within the past 39 months prior to the start date. The Arizona Department of Motor Vehicles requires that out-of-state driver's licenses must be surrendered within 10 days of relocating to the State of Arizona. Obtain and maintain a Level D - Technical Arizona Criminal Justice Information System (ACJIS) Network Terminal Operator certification. Training is provided on duty and testing is completed within first six months of hire. Other pertinent licenses and/or certifications may be required of some positions depending on department/section assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following: Provides the "day-to-day" administration and maintenance of the assigned functional area's one or more software application systems. Provides support required for all functional area related applications including working with vendors to upgrade systems or training new users on the system. Performs in system analysis, computer configuration, planning and training of employees on the assigned functional area's automated systems to ensure optimal performance of the systems. Researches, tests and evaluates new software applications and upgrades of existing applications. Implements the installation and upgrades to the systems. Provides technical support, including budget projections, for the assigned functional area in determining current and future software and hardware needs. Documents technical procedures and related forms to guarantee that knowledge of important technical processes and assigned functional area related application software is passed on to future assigned functional area related Integrators. Serves as a liaison to Information Technology in maintaining inventory of technology and assisting Information Technology software rollouts, hardware replacement and repair and software installations. Develops custom SQL Server Reporting Services (SSRS) reports based on customer needs and requirements. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operate a variety of standard office equipment requiring continuous and repetitive arm, hand and eye movement. Lift and move computer equipment weighing up to 30 pounds. Click here to review the entire job description. The City of Scottsdale reserves the right to change this process at any time. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 1/31/2021 11:59 PM Arizona
City of Huntington Beach
COMMUNICATIONS OPERATOR (EXPERIENCED)
City of Huntington Beach, CA Huntington Beach, California, United States
This posting is for applicants who already possess a Peace Officer Standards and Training ( POST) Public Safety Dispatcher Certificate AND are currently working (or have worked in the last 24 months) as a public safety dispatcher in a California law enforcement agency, having completed two (2) years of employment . DUTIES SUMMARY The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS). DISTINGUISHING CHARACTERISTICS This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. Examples of Essential Duties Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned. Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential. The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of : During probation the following knowledge must be acquired: codes, practices and procedures used to transmit information to units in the field and locations of streets and buildings. Ability to : Ability to understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area; work all assigned shifts, including weekends and holidays; provide quality customer service. Education: High School Diploma or equivalent. POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice). A copy of the certificate must be turned in at your oral exam. ( Please Note: This is not the 120-hour Basic Public Safety Dispatch Course Certificate) Experience : Must be currently working, or have worked in the last 24 months , as a public safety dispatcher in a California law enforcement agency AND have completed two (2) years of employment, including successful completion of the probationary period. Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination. Must type 40 words per minute (net) . A typing certificate, as described below, must be turned in at or before the oral exam. You may submit a copy of your typing certificate to: VNavarro-Martinez@hbpd.org. APPLICATION AND SELECTION PROCEDURE: An official on-line application must be completed in its entirety . Incomplete applications will not be accepted. A copy of your POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice) must be turned in at the oral exam. Certificates of Completion issued by a Dispatcher Academy is unacceptable. A typing certificate must be turned in at or before the oral exam. Specific instructions regarding acceptable certificates are listed below. All applications will be closely reviewed for relevant experience, education, and training. Not all candidates meeting the minimum requirements will necessarily be invited to the next phase which includes an oral exam (weighted 100%). Candidates successfully completing the oral exam will be placed on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner. Candidates considered for hire must undergo a comprehensive background investigation, which includes (but is not limited to) LiveScan fingerprinting, polygraph exam, credit check, reference/employer checks, DOJ and FBI checks, etc. Upon a conditional offer of employment, a pre-placement medical evaluation and drug screening must be completed with acceptable results. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Note: Our primary means of communication with applicants is via email; therefore, please include a valid email address on your application. TYPING CERTIFICATIONS : 1. Candidates must provide proof of required typing skill of 40 wpm net (gross minus number of errors). We will accept typing certificates issued within the last 12 months, from an employment or other public agency. 2. Certificates must be on official letterhead from the agency and must include a phone number and name of contact person in order to verify information. 3. Typing tests may also be taken at the locations listed below. Please call for appointments and costs. HUNTINGTON BEACH ADULT SCHOOL 17231 Gothard Street Huntington Beach, CA 92647 714-842-4227 FOCUS EMPLOYMENT INC. 2400 E. Katella Ave. Ste. 800 Anaheim, CA 92806 (714) 848-6129 4. Alternatively, candidates may request to take a typing test on site on the day of their oral exam. Appointments shall be made in advance by sending an email request to: VNavarro-Martinez@hbpd.org. Physical Tasks & Environmental Conditions See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. SPECIAL CONDITIONS Public Employee Disaster Service Worker : In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. COMMON DISQUALIFIERS Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process. Illegal use or possession of drugs The following examples of illegal drug use or possession may be considered automatic disqualifiers for applicants, with some exceptions: Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment. Any adult use or possession of marijuana within one year prior to application for employment. Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment. Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field. Any adult manufacture or cultivation of a drug or illegal substance. Failure to divulge to the Department any information about personal illegal use or possession of drugs. Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected. The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification: Any illegal use or possession of a drug as a juvenile. Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., marijuana use longer than one year ago or cocaine use longer than three years.) Any illegal or unauthorized use of prescription medications. Motor Vehicle Operations Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included. Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application. A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs. Arrests Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application. Conviction for two or more misdemeanor offenses under California law as an adult. Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.) Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.) Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft. Admission(s) of any act of domestic violence as defined by law, committed as an adult. Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts. Having any outstanding warrant of arrest at the time of application. Conviction of a felony under Federal or California Law. Integrity Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies. Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating. Tattoos Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone. This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy. Body Art Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to: Tongue splitting or piercing. The complete or transdermal implantation of any material other than hair replacement. Abnormal shaping of the ears, eyes, nose or teeth. Branding or scarification. Work Traits Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty, or persistent failure to follow established policies and regulations. Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult. Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement. Having undergone personal bankruptcy more than once, having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability. Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation. Having been disciplined by any employer as an adult for fighting in the workplace.
Jan 16, 2021
Full Time
This posting is for applicants who already possess a Peace Officer Standards and Training ( POST) Public Safety Dispatcher Certificate AND are currently working (or have worked in the last 24 months) as a public safety dispatcher in a California law enforcement agency, having completed two (2) years of employment . DUTIES SUMMARY The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS). DISTINGUISHING CHARACTERISTICS This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. Examples of Essential Duties Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned. Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential. The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of : During probation the following knowledge must be acquired: codes, practices and procedures used to transmit information to units in the field and locations of streets and buildings. Ability to : Ability to understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area; work all assigned shifts, including weekends and holidays; provide quality customer service. Education: High School Diploma or equivalent. POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice). A copy of the certificate must be turned in at your oral exam. ( Please Note: This is not the 120-hour Basic Public Safety Dispatch Course Certificate) Experience : Must be currently working, or have worked in the last 24 months , as a public safety dispatcher in a California law enforcement agency AND have completed two (2) years of employment, including successful completion of the probationary period. Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination. Must type 40 words per minute (net) . A typing certificate, as described below, must be turned in at or before the oral exam. You may submit a copy of your typing certificate to: VNavarro-Martinez@hbpd.org. APPLICATION AND SELECTION PROCEDURE: An official on-line application must be completed in its entirety . Incomplete applications will not be accepted. A copy of your POST Public Safety Dispatcher Certificate (issued by the State of California, Department of Justice) must be turned in at the oral exam. Certificates of Completion issued by a Dispatcher Academy is unacceptable. A typing certificate must be turned in at or before the oral exam. Specific instructions regarding acceptable certificates are listed below. All applications will be closely reviewed for relevant experience, education, and training. Not all candidates meeting the minimum requirements will necessarily be invited to the next phase which includes an oral exam (weighted 100%). Candidates successfully completing the oral exam will be placed on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner. Candidates considered for hire must undergo a comprehensive background investigation, which includes (but is not limited to) LiveScan fingerprinting, polygraph exam, credit check, reference/employer checks, DOJ and FBI checks, etc. Upon a conditional offer of employment, a pre-placement medical evaluation and drug screening must be completed with acceptable results. Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Note: Our primary means of communication with applicants is via email; therefore, please include a valid email address on your application. TYPING CERTIFICATIONS : 1. Candidates must provide proof of required typing skill of 40 wpm net (gross minus number of errors). We will accept typing certificates issued within the last 12 months, from an employment or other public agency. 2. Certificates must be on official letterhead from the agency and must include a phone number and name of contact person in order to verify information. 3. Typing tests may also be taken at the locations listed below. Please call for appointments and costs. HUNTINGTON BEACH ADULT SCHOOL 17231 Gothard Street Huntington Beach, CA 92647 714-842-4227 FOCUS EMPLOYMENT INC. 2400 E. Katella Ave. Ste. 800 Anaheim, CA 92806 (714) 848-6129 4. Alternatively, candidates may request to take a typing test on site on the day of their oral exam. Appointments shall be made in advance by sending an email request to: VNavarro-Martinez@hbpd.org. Physical Tasks & Environmental Conditions See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. SPECIAL CONDITIONS Public Employee Disaster Service Worker : In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. COMMON DISQUALIFIERS Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process. Illegal use or possession of drugs The following examples of illegal drug use or possession may be considered automatic disqualifiers for applicants, with some exceptions: Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment. Any adult use or possession of marijuana within one year prior to application for employment. Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment. Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field. Any adult manufacture or cultivation of a drug or illegal substance. Failure to divulge to the Department any information about personal illegal use or possession of drugs. Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected. The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification: Any illegal use or possession of a drug as a juvenile. Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., marijuana use longer than one year ago or cocaine use longer than three years.) Any illegal or unauthorized use of prescription medications. Motor Vehicle Operations Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included. Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application. A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs. Arrests Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application. Conviction for two or more misdemeanor offenses under California law as an adult. Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.) Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.) Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft. Admission(s) of any act of domestic violence as defined by law, committed as an adult. Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts. Having any outstanding warrant of arrest at the time of application. Conviction of a felony under Federal or California Law. Integrity Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies. Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating. Tattoos Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone. This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy. Body Art Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to: Tongue splitting or piercing. The complete or transdermal implantation of any material other than hair replacement. Abnormal shaping of the ears, eyes, nose or teeth. Branding or scarification. Work Traits Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty, or persistent failure to follow established policies and regulations. Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult. Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement. Having undergone personal bankruptcy more than once, having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability. Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation. Having been disciplined by any employer as an adult for fighting in the workplace.
City of Huntington Beach
COMMUNICATIONS OPERATOR (TRAINEE)
City of Huntington Beach, CA Huntington Beach, California, United States
This is a continuous recruitment. We will continue to accept applications until the hiring department determines enough qualified applications have been received. However, we will begin the testing process when 100 applications have been received and will continue periodic testing after that as sufficient numbers of applications are received. DUTIES SUMMARY The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS). DISTINGUISHING CHARACTERISTICS This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. Examples of Essential Duties Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned. Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential. The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of : During probation the following knowledge must be acquired: codes, practices and procedures used to transmit information to units in the field and locations of streets and buildings. Ability to : Ability to understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area; work all assigned shifts, including weekends and holidays; provide quality customer service. Education: High School Degree or equivalent. Experience : Type 40 words per minute Other: Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination. APPLICATION AND SELECTION PROCEDURE: An official on-line application must be completed in its entirety . Incomplete applications will not be accepted. Testing will begin after 100 applications have been received. Applicants best meeting the needs of the department will be invited to participate in the examination process. The testing will consist of the following CRITICALL - Qualified candidates will be required to participate in the on-line Criticall examination. This includes testing skills required to be successful in the position. It will also include a typing test. The minimum net typing speed is 40 WPM. Those meeting the minimum scores on this exam will be invited to take the written exam. WRITTEN EXAM - The Written Exam is the POST Entry Level Dispatcher Test Battery. A passing T-Score of 55 is required. T-SCORE TRANSFERS - The written exam may be waived if you have achieved a minimum T-Score of 55 on a POST approved Dispatchers Entry Level examination taken no more than six (6) months from the date of our scheduled written exam. Note: You may not retake this exam if already taken within 30 days of the date of our scheduled exam. If you are invited to the written exam phase of the process and would like to transfer your T-Score from another agency, please forward a copy of the T-score letter from the agency where the exam was taken to: VNavarro-Martinez@hbpd.org. ORAL EXAM - The oral exam, weighted 100% of the total score, will determine the ranking on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner. Candidates considered for hire must undergo a comprehensive background investigation, which includes (but is not limited to) LiveScan fingerprinting, polygraph exam, credit check, reference/employer checks, DOJ and FBI checks, etc.Upon a conditional offer of employment, a pre-placement medical evaluation, psychological exam and drug screening must be completed with acceptable results.Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Note: Our primary means of communication with applicants is via email; therefore, please include a valid email address on your application. Physical Tasks & Environmental Conditions See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. COMMON DISQUALIFIERS - Civilian Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process. Illegal use or possession of drugs The following examples of illegal drug use or possession may be considered automatic disqualifiers for applicants, with some exceptions: Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment. Any adult use or possession of marijuana within one year prior to application for employment. Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment. Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field. Any adult manufacture or cultivation of a drug or illegal substance. Failure to divulge to the Department any information about personal illegal use or possession of drugs. Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected. The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification: Any illegal use or possession of a drug as a juvenile. Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., marijuana use longer than one year ago or cocaine use longer than three years.) Any illegal or unauthorized use of prescription medications. Motor Vehicle Operations Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included. Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application. A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs. Arrests Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application. Conviction for two or more misdemeanor offenses under California law as an adult. Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.) Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.) Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft. Admission(s) of any act of domestic violence as defined by law, committed as an adult. Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts. Having any outstanding warrant of arrest at time of application. Conviction of a felony under Federal or California Law. Integrity Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies. Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating. Tattoos Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone. This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy. Body Art Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to: Tongue splitting or piercing. The complete or transdermal implantation of any material other than hair replacement. Abnormal shaping of the ears, eyes, nose or teeth. Branding or scarification. Work Traits Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty , or persistent failure to follow established policies and regulations. Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult. Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement. Having undergone personal bankruptcy more than once, having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability. Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation. Having been disciplined by any employer as an adult for fighting in the workplace.
Jan 16, 2021
Full Time
This is a continuous recruitment. We will continue to accept applications until the hiring department determines enough qualified applications have been received. However, we will begin the testing process when 100 applications have been received and will continue periodic testing after that as sufficient numbers of applications are received. DUTIES SUMMARY The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS). DISTINGUISHING CHARACTERISTICS This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. Examples of Essential Duties Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned. Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential. The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of : During probation the following knowledge must be acquired: codes, practices and procedures used to transmit information to units in the field and locations of streets and buildings. Ability to : Ability to understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area; work all assigned shifts, including weekends and holidays; provide quality customer service. Education: High School Degree or equivalent. Experience : Type 40 words per minute Other: Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination. APPLICATION AND SELECTION PROCEDURE: An official on-line application must be completed in its entirety . Incomplete applications will not be accepted. Testing will begin after 100 applications have been received. Applicants best meeting the needs of the department will be invited to participate in the examination process. The testing will consist of the following CRITICALL - Qualified candidates will be required to participate in the on-line Criticall examination. This includes testing skills required to be successful in the position. It will also include a typing test. The minimum net typing speed is 40 WPM. Those meeting the minimum scores on this exam will be invited to take the written exam. WRITTEN EXAM - The Written Exam is the POST Entry Level Dispatcher Test Battery. A passing T-Score of 55 is required. T-SCORE TRANSFERS - The written exam may be waived if you have achieved a minimum T-Score of 55 on a POST approved Dispatchers Entry Level examination taken no more than six (6) months from the date of our scheduled written exam. Note: You may not retake this exam if already taken within 30 days of the date of our scheduled exam. If you are invited to the written exam phase of the process and would like to transfer your T-Score from another agency, please forward a copy of the T-score letter from the agency where the exam was taken to: VNavarro-Martinez@hbpd.org. ORAL EXAM - The oral exam, weighted 100% of the total score, will determine the ranking on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner. Candidates considered for hire must undergo a comprehensive background investigation, which includes (but is not limited to) LiveScan fingerprinting, polygraph exam, credit check, reference/employer checks, DOJ and FBI checks, etc.Upon a conditional offer of employment, a pre-placement medical evaluation, psychological exam and drug screening must be completed with acceptable results.Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Note: Our primary means of communication with applicants is via email; therefore, please include a valid email address on your application. Physical Tasks & Environmental Conditions See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. COMMON DISQUALIFIERS - Civilian Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process. Illegal use or possession of drugs The following examples of illegal drug use or possession may be considered automatic disqualifiers for applicants, with some exceptions: Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment. Any adult use or possession of marijuana within one year prior to application for employment. Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment. Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field. Any adult manufacture or cultivation of a drug or illegal substance. Failure to divulge to the Department any information about personal illegal use or possession of drugs. Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected. The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification: Any illegal use or possession of a drug as a juvenile. Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., marijuana use longer than one year ago or cocaine use longer than three years.) Any illegal or unauthorized use of prescription medications. Motor Vehicle Operations Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included. Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application. A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs. Arrests Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application. Conviction for two or more misdemeanor offenses under California law as an adult. Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.) Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.) Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft. Admission(s) of any act of domestic violence as defined by law, committed as an adult. Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts. Having any outstanding warrant of arrest at time of application. Conviction of a felony under Federal or California Law. Integrity Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies. Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating. Tattoos Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone. This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy. Body Art Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to: Tongue splitting or piercing. The complete or transdermal implantation of any material other than hair replacement. Abnormal shaping of the ears, eyes, nose or teeth. Branding or scarification. Work Traits Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty , or persistent failure to follow established policies and regulations. Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult. Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement. Having undergone personal bankruptcy more than once, having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability. Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation. Having been disciplined by any employer as an adult for fighting in the workplace.
STATE OF NEVADA
IT PROFESSIONAL 2
State of Nevada Carson, Nevada, United States
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform journey level duties and may serve as a lead worker to lower level IT staff as assigned. This is an IT Professional 2 position for the Department of Administration, State Public Works Division, located in Carson City. The position is supervised by the Management Analyst 4 and serves as the sole, non-EITS support for the Administrative group. The position is an integral member of the team and is responsible for providing IT support to 100+ staff and serves as a lead worker to lower level IT staff as assigned. The position provides support to various sections of the division, including technical programming to aid in project management of the CIP program, procurement of computer and software equipment as needed, and administration of technology section of the agency budget. The position is responsible for all technical decisions involved in creating specialized programs for agency use. Good customer service skills are required, as well as the ability to clearly and effectively communicate with technical and non-technical personnel. The candidate will need to possess superior documentation skills and the ability to function as a member in a collaborative team environment. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research to resolve technical issues. This position may have to travel to southern Nevada for training or other IT related issues. The incumbent must have a valid driver's license and maintain it for this position. Working evenings, weekends, and/or holidays may be required. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires the ability to lift up to 50 pounds. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/03/2021
Jan 16, 2021
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform journey level duties and may serve as a lead worker to lower level IT staff as assigned. This is an IT Professional 2 position for the Department of Administration, State Public Works Division, located in Carson City. The position is supervised by the Management Analyst 4 and serves as the sole, non-EITS support for the Administrative group. The position is an integral member of the team and is responsible for providing IT support to 100+ staff and serves as a lead worker to lower level IT staff as assigned. The position provides support to various sections of the division, including technical programming to aid in project management of the CIP program, procurement of computer and software equipment as needed, and administration of technology section of the agency budget. The position is responsible for all technical decisions involved in creating specialized programs for agency use. Good customer service skills are required, as well as the ability to clearly and effectively communicate with technical and non-technical personnel. The candidate will need to possess superior documentation skills and the ability to function as a member in a collaborative team environment. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research to resolve technical issues. This position may have to travel to southern Nevada for training or other IT related issues. The incumbent must have a valid driver's license and maintain it for this position. Working evenings, weekends, and/or holidays may be required. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position requires the ability to lift up to 50 pounds. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/03/2021
STATE OF NEVADA
IT PROFESSIONAL 2
State of Nevada Carson, Nevada, United States
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. The primary purpose of this position is to carry out priority assignments, studies and projects on a variety of programmatic matters for the execution and day-to-day administration of the Army National Guard (ARNG) Distance Learning Program (DLP) within the state to achieve The Adjutant General's (TAG) training readiness objectives for assigned federal, state and local missions and in support of the state and federal Office of Primary Responsibility (OPR) for Distance Learning Program (DLP) operations for the Nevada Army National Guard Information Management Office and the Distributed Learning Branch of the ARNG Training Division (ARNG-TRD), respectively. The ITP 2 will plan, coordinate and provide access to DL instruction and educations resources and training opportunities.The ITP 2 will perform system maintenance and coordinate with varying Help Desks as necessary to facilitate and/or help troubleshoot, repair, install, operate and maintain software, hardware and related infrastructure. The incumbent is responsible for independently developing, coordinating, and implementing key DLP programs and day-to-day operations at both the strategic and tactical levels. The incumbent studies various aspects of distance learning related instruction and delivery and provides assessments and recommendations for improvement to the program. Work assignments require independent judgment, decision-making and communications skills; and knowledge of the ARNG DLP operations and Army Force Generation (ARFORGEN) process requirements. The position is responsible for maintaining traditional and Web-based DLP-related knowledge repositories, program outreach and marketing content and training websites by updating and implementing changes associated with assigned programs. The incumbent represents the state on the regional Distributed Learning Advisory Committee (DLAC). Additionally, the incumbent will supervise support technical staff and is responsible for performance appraisals, training, and oversight. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 01/29/2021
Jan 16, 2021
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. The primary purpose of this position is to carry out priority assignments, studies and projects on a variety of programmatic matters for the execution and day-to-day administration of the Army National Guard (ARNG) Distance Learning Program (DLP) within the state to achieve The Adjutant General's (TAG) training readiness objectives for assigned federal, state and local missions and in support of the state and federal Office of Primary Responsibility (OPR) for Distance Learning Program (DLP) operations for the Nevada Army National Guard Information Management Office and the Distributed Learning Branch of the ARNG Training Division (ARNG-TRD), respectively. The ITP 2 will plan, coordinate and provide access to DL instruction and educations resources and training opportunities.The ITP 2 will perform system maintenance and coordinate with varying Help Desks as necessary to facilitate and/or help troubleshoot, repair, install, operate and maintain software, hardware and related infrastructure. The incumbent is responsible for independently developing, coordinating, and implementing key DLP programs and day-to-day operations at both the strategic and tactical levels. The incumbent studies various aspects of distance learning related instruction and delivery and provides assessments and recommendations for improvement to the program. Work assignments require independent judgment, decision-making and communications skills; and knowledge of the ARNG DLP operations and Army Force Generation (ARFORGEN) process requirements. The position is responsible for maintaining traditional and Web-based DLP-related knowledge repositories, program outreach and marketing content and training websites by updating and implementing changes associated with assigned programs. The incumbent represents the state on the regional Distributed Learning Advisory Committee (DLAC). Additionally, the incumbent will supervise support technical staff and is responsible for performance appraisals, training, and oversight. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 01/29/2021
STATE OF NEVADA
IT PROFESSIONAL 3
State of Nevada Carson, Nevada, United States
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is for multiple IT Professional III positions located in Carson City. At the Department of Taxation, the Application Development team is a diverse and collaborative group that strives to find the balance between individuality and teamwork. We are responsible for the support and maintenance of various applications and processes required for; state revenue collection, taxpayer maintenance, and tax code enforcement. The Application Development team's primary goals are to maintain a highly data-driven codebase as well as implement coding enhancements to these applications and processes as directed by leadership and legislative measures. We are looking for a passionate and dedicated self-starter to join the Application Development team and fill our IT Professional III positions located in Carson City. Candidates should be able to work independently under limited supervision but asks the necessary questions when it is required. Candidates should also be effective multi-taskers with advanced analytical and troubleshooting skills as well as being an excellent verbal and written communicator. Prevalent experience working in Microsoft ASP.NET in building dynamic websites using SOLID principle and major design patterns are essential. Knowledge of Oracle Pl/Sql, Cobol, Version Control, ETL's, Java, Jenkins, and tools such as Jira or similar are desired. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/10/2021
Jan 16, 2021
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is for multiple IT Professional III positions located in Carson City. At the Department of Taxation, the Application Development team is a diverse and collaborative group that strives to find the balance between individuality and teamwork. We are responsible for the support and maintenance of various applications and processes required for; state revenue collection, taxpayer maintenance, and tax code enforcement. The Application Development team's primary goals are to maintain a highly data-driven codebase as well as implement coding enhancements to these applications and processes as directed by leadership and legislative measures. We are looking for a passionate and dedicated self-starter to join the Application Development team and fill our IT Professional III positions located in Carson City. Candidates should be able to work independently under limited supervision but asks the necessary questions when it is required. Candidates should also be effective multi-taskers with advanced analytical and troubleshooting skills as well as being an excellent verbal and written communicator. Prevalent experience working in Microsoft ASP.NET in building dynamic websites using SOLID principle and major design patterns are essential. Knowledge of Oracle Pl/Sql, Cobol, Version Control, ETL's, Java, Jenkins, and tools such as Jira or similar are desired. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time: 02/10/2021
STATE OF NEVADA
IT PROFESSIONAL 4
State of Nevada Carson, Nevada, United States
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform supervisory duties and manage projects of varying size, scope, and impact to agency operations to include serving as the project leader; planning, organizing, and directing project activities; resolving design conflicts; data administration; resource allocation; contract negotiation; timeline development; critical path tracking; justifying the need for additional resources; and coordination with other work units within and outside the organization as assigned. Non-supervisory positions must spend the preponderance of their time performing the most advanced professional work in project management and oversight or technology planning and consultation. This position will be working within the Department of Administration within the State Unix Group section of Enterprise IT Services (EITS) Division in Carson City. This position will be an integral member of the team responsible for providing Advanced Interactive Executive (AIX) and Unix support to multiple executive branch agencies requiring knowledge focused on Unix/AIX. Additionally, the position will be responsible for ongoing support and operational maintenance of the enterprise environment under little supervision. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research to resolve enterprise-level technical issues. Good customer service skills are required, as well as the ability to clearly and effectively communicate with technical and non-technical personnel. The candidate will need to possess superior documentation skills, including the ability to train others, and the ability to function as a member in a collaborative team environment. This position will require some nights/weekends and holiday work shifts along with standby/call back notice and has a travel requirement of up to 25%. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.***" Closing Date/Time:
Jan 16, 2021
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform supervisory duties and manage projects of varying size, scope, and impact to agency operations to include serving as the project leader; planning, organizing, and directing project activities; resolving design conflicts; data administration; resource allocation; contract negotiation; timeline development; critical path tracking; justifying the need for additional resources; and coordination with other work units within and outside the organization as assigned. Non-supervisory positions must spend the preponderance of their time performing the most advanced professional work in project management and oversight or technology planning and consultation. This position will be working within the Department of Administration within the State Unix Group section of Enterprise IT Services (EITS) Division in Carson City. This position will be an integral member of the team responsible for providing Advanced Interactive Executive (AIX) and Unix support to multiple executive branch agencies requiring knowledge focused on Unix/AIX. Additionally, the position will be responsible for ongoing support and operational maintenance of the enterprise environment under little supervision. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research to resolve enterprise-level technical issues. Good customer service skills are required, as well as the ability to clearly and effectively communicate with technical and non-technical personnel. The candidate will need to possess superior documentation skills, including the ability to train others, and the ability to function as a member in a collaborative team environment. This position will require some nights/weekends and holiday work shifts along with standby/call back notice and has a travel requirement of up to 25%. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.***" Closing Date/Time:
STATE OF NEVADA
IT PROFESSIONAL 3
State of Nevada Carson, Nevada, United States
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. The Department of Public Safety's Office of Cyber Defense Coordination is recruiting to fill an IT Professional III position in Carson City. The mission of the Nevada Office of Cyber Defense Coordination is to serve as the primary focal point for cyber security strategy, policy, planning, and coordination for the State of Nevada. Under limited supervision, this position will be responsible for coordinating with other agencies and departments across the State of Nevada concerning technical issues, cyber intelligence, and cyber incidents/attacks; providing input to cyber security initiatives at the functional, project, or program level; design, establish, and execute cyber security initiatives and programs; and provide technical explanations, interpretations, and recommendations to the Administrator. The successful candidate will be well versed in multiple security technologies such as firewalls, IDS/IPS, malware analysis, and DLP; familiarity with common reconnaissance, exploitation, and post exploitation frameworks; deep understanding of cyber security concepts and ability to devise and execute appropriate solutions; experience with security industry standards, methodologies, and regulations impacting the security space; analytical with strong problem-solving skills and exercises good, balanced decision making; flexibility to work independently in teams and across the organizational hierarchy; strong oral and written communication skills; and ethical character with a comfortability working with law enforcement and other government agencies. ***The incumbent must be able to obtain and maintain a federal security clearance while employed in this position and business travel may be required up to 25%. Due to fiscal limitations and budget cuts, this position is subject to furlough in 2021. Additionally, due to budget cuts and covid-19 mitigation efforts, this position is temporarily a remote (work-from-home) position. However, some in-person activities are required at the discretion of the Division Administrator. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE PRIOR TO THE POSTED CLOSING DATE DEPENDING ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time:
Jan 16, 2021
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. The Department of Public Safety's Office of Cyber Defense Coordination is recruiting to fill an IT Professional III position in Carson City. The mission of the Nevada Office of Cyber Defense Coordination is to serve as the primary focal point for cyber security strategy, policy, planning, and coordination for the State of Nevada. Under limited supervision, this position will be responsible for coordinating with other agencies and departments across the State of Nevada concerning technical issues, cyber intelligence, and cyber incidents/attacks; providing input to cyber security initiatives at the functional, project, or program level; design, establish, and execute cyber security initiatives and programs; and provide technical explanations, interpretations, and recommendations to the Administrator. The successful candidate will be well versed in multiple security technologies such as firewalls, IDS/IPS, malware analysis, and DLP; familiarity with common reconnaissance, exploitation, and post exploitation frameworks; deep understanding of cyber security concepts and ability to devise and execute appropriate solutions; experience with security industry standards, methodologies, and regulations impacting the security space; analytical with strong problem-solving skills and exercises good, balanced decision making; flexibility to work independently in teams and across the organizational hierarchy; strong oral and written communication skills; and ethical character with a comfortability working with law enforcement and other government agencies. ***The incumbent must be able to obtain and maintain a federal security clearance while employed in this position and business travel may be required up to 25%. Due to fiscal limitations and budget cuts, this position is subject to furlough in 2021. Additionally, due to budget cuts and covid-19 mitigation efforts, this position is temporarily a remote (work-from-home) position. However, some in-person activities are required at the discretion of the Division Administrator. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE PRIOR TO THE POSTED CLOSING DATE DEPENDING ON THE AMOUNT OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time:
STATE OF NEVADA
IT TECHNICIAN 6
State of Nevada Elko, Nevada, United States
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This position is based in Elko and the territory supported is Northern Nevada. This position is responsible for installing, configuring, monitoring, and maintaining desktop PCs, laptops, PDA phones, mobile hand held devices, servers, network equipment, and peripherals across the entire state of Nevada. The position also monitors the network and assists with Help Desk user support and server operations. Extensive travel is likely when remote control tools or phone calls won't solve the problem. The incumbent will also be fixing PCs, monitoring networks, and providing customer service. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time:
Jan 16, 2021
Full Time
Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. This position is based in Elko and the territory supported is Northern Nevada. This position is responsible for installing, configuring, monitoring, and maintaining desktop PCs, laptops, PDA phones, mobile hand held devices, servers, network equipment, and peripherals across the entire state of Nevada. The position also monitors the network and assists with Help Desk user support and server operations. Extensive travel is likely when remote control tools or phone calls won't solve the problem. The incumbent will also be fixing PCs, monitoring networks, and providing customer service. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time:
STATE OF NEVADA
IT PROFESSIONAL 2
State of Nevada Carson, Nevada, United States
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform journey level duties and may serve as a lead worker to lower level IT staff as assigned. This position is located at the DMV in Carson City. Incumbents will be required to support existing applications and also be involved in creating new projects individually or in a team environment. The size and scope of projects will range from small to large and complex, depending on the system requirements. Experience in one or more of the following is preferred: PowerBuilder; COBOL; TSO/ISPF; JCL; DB2; ASP.NET; VB.NET; C#.net; SQL Server; Microsoft visual studio.net; JavaScript. The ideal candidate will be proficient in the following areas of SDLC process: Requirements Collection, Analysis Design, Development, Testing and Implementation of software in various Information System platforms. Incumbents are required to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Incumbents must have the ability to program in a general purpose programming language, develop written requirements for proposed applications, develop and present applications training materials to users, and possess knowledge of the necessary interfaces to the computer operating system. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Persons offered employment in this position will be required to pay for this clearance. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time:
Jan 16, 2021
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform journey level duties and may serve as a lead worker to lower level IT staff as assigned. This position is located at the DMV in Carson City. Incumbents will be required to support existing applications and also be involved in creating new projects individually or in a team environment. The size and scope of projects will range from small to large and complex, depending on the system requirements. Experience in one or more of the following is preferred: PowerBuilder; COBOL; TSO/ISPF; JCL; DB2; ASP.NET; VB.NET; C#.net; SQL Server; Microsoft visual studio.net; JavaScript. The ideal candidate will be proficient in the following areas of SDLC process: Requirements Collection, Analysis Design, Development, Testing and Implementation of software in various Information System platforms. Incumbents are required to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Incumbents must have the ability to program in a general purpose programming language, develop written requirements for proposed applications, develop and present applications training materials to users, and possess knowledge of the necessary interfaces to the computer operating system. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Persons offered employment in this position will be required to pay for this clearance. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time:
STATE OF NEVADA
IT PROFESSIONAL 3
State of Nevada Carson, Nevada, United States
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This vacancy is with the Nevada Department of Corrections Information Technology team. The position's focus is on database administration as well as system administration. The incumbent will play a major support role for the agency's offender tracking system, including the Oracle application servers, Oracle database and Oracle scheduler. The incumbent serves as the primary administrator for Kronos, as well as supports various other IT infrastructure including backups, load balancing, intranet site, databases and scripting. Travel up to 25% may be required. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time:
Jan 16, 2021
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This vacancy is with the Nevada Department of Corrections Information Technology team. The position's focus is on database administration as well as system administration. The incumbent will play a major support role for the agency's offender tracking system, including the Oracle application servers, Oracle database and Oracle scheduler. The incumbent serves as the primary administrator for Kronos, as well as supports various other IT infrastructure including backups, load balancing, intranet site, databases and scripting. Travel up to 25% may be required. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time:
STATE OF NEVADA
IT PROFESSIONAL 4
State of Nevada Nevada, United States
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. This position is currently located in Carson City within the Information Technology Division. If a suitable candidate is found in Las Vegas, then the position can be relocated there. Incumbents will be required to support existing applications and also be involved in creating new projects individually or in a team environment. The size and scope of projects will range from small to large and complex, depending on the system requirements. Nevada DMV uses the following for application development: COBOL, TSO/ISPF, JCL, DB2, ASP.NET, VB.NET, C#.NET, Object-oriented programming (OOP), and SQL Server. Ideal candidates will have experience in more than one of these technologies. The ideal incumbent will have experience in the following areas of the systems development life cycle process: Requirement Analysis Design, Development, Testing, and Implementation of software in various Information System platforms. Incumbents define and implement solutions to various problems that require individually tailored responses for end-user requirements. Incumbents must have the ability to program in a general purpose programming language, develop written requirements for proposed applications, develop and present applications training materials to users, and possess knowledge of the necessary interfaces to the computer operating system. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the REAL ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional REAL ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. Persons offered employment in this position will be required to pay for fingerprint clearance of these items. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time:
Jan 16, 2021
Full Time
Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. This position is currently located in Carson City within the Information Technology Division. If a suitable candidate is found in Las Vegas, then the position can be relocated there. Incumbents will be required to support existing applications and also be involved in creating new projects individually or in a team environment. The size and scope of projects will range from small to large and complex, depending on the system requirements. Nevada DMV uses the following for application development: COBOL, TSO/ISPF, JCL, DB2, ASP.NET, VB.NET, C#.NET, Object-oriented programming (OOP), and SQL Server. Ideal candidates will have experience in more than one of these technologies. The ideal incumbent will have experience in the following areas of the systems development life cycle process: Requirement Analysis Design, Development, Testing, and Implementation of software in various Information System platforms. Incumbents define and implement solutions to various problems that require individually tailored responses for end-user requirements. Incumbents must have the ability to program in a general purpose programming language, develop written requirements for proposed applications, develop and present applications training materials to users, and possess knowledge of the necessary interfaces to the computer operating system. Under the authority of NRS 239B.010.1(b), the DMV utilizes NRS 205 as criteria to obtain an FBI fingerprint clearance on prospective employees. Any convictions pursuant to NRS 205 will disqualify any employee or vendor employee from obtaining access to the DMV Computer System. Additionally, DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the REAL ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional REAL ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. Persons offered employment in this position will be required to pay for fingerprint clearance of these items. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Closing Date/Time:
STATE OF NEVADA
MASTER IT PROFESSIONAL 2
State of Nevada Carson, Nevada, United States
Master Information Technology (IT) Professionals provide the highest level of professional IT expertise in an agency in one or more functional areas such as information systems project management, quality assurance, database administration, network administration, systems administration, applications analysis and development, or information security. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Department of Administration, Enterprise IT Services is recruiting for a Master IT Professional 2 in Carson City. This position will be an integral member of the team responsible for providing Advanced Interactive Executive (AIX) and Unix support to multiple executive branch agencies requiring knowledge focused on Unix/AIX. Additionally, the position will be responsible for ongoing support and operational maintenance of the enterprise environment under little supervision. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research to resolve enterprise-level technical issues. Good customer service skills are required, as well as the ability to clearly and effectively communicate with technical and non-technical personnel. The candidate will need to possess superior documentation skills, including the ability to train others, and the ability to function as a member in a collaborative team environment. This position will require some nights/weekends and holiday work shifts along with standby/call back notice and has a travel requirement of up to 25%. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time:
Jan 16, 2021
Full Time
Master Information Technology (IT) Professionals provide the highest level of professional IT expertise in an agency in one or more functional areas such as information systems project management, quality assurance, database administration, network administration, systems administration, applications analysis and development, or information security. Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Department of Administration, Enterprise IT Services is recruiting for a Master IT Professional 2 in Carson City. This position will be an integral member of the team responsible for providing Advanced Interactive Executive (AIX) and Unix support to multiple executive branch agencies requiring knowledge focused on Unix/AIX. Additionally, the position will be responsible for ongoing support and operational maintenance of the enterprise environment under little supervision. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research to resolve enterprise-level technical issues. Good customer service skills are required, as well as the ability to clearly and effectively communicate with technical and non-technical personnel. The candidate will need to possess superior documentation skills, including the ability to train others, and the ability to function as a member in a collaborative team environment. This position will require some nights/weekends and holiday work shifts along with standby/call back notice and has a travel requirement of up to 25%. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time:
Los Angeles County
MEDICAL TECHNOLOGIST, LABORATORY INFORMATION SYSTEMS
LOS ANGELES COUNTY Los Angeles, California, United States
EXAM NUMBER: Y4899K JOB TYPE: OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: October 21, 2019 @ 8:00 AM, PST UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE THIS ANNOUNCEMENT IS TO UPDATE THE EXAMINATION CONTENT INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 26 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of 5 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION Our mission is to ensure access to high-quality, patient-centered, cost-effective health care to Los Angeles County residents through direct services at DHS facilities and through collaboration with community and university partners. DEFINITION Designs, manages, and maintains a clinical or public health laboratory information system. Essential Job Functions Develops, designs and formats management reports utilizing a report-writer program. Conducts system-verification tests to ensure the operational accuracy of data transmission related to database/client and equipment interfaces and test code reproducibility. Acts as a liaison between the laboratory unit and other units within the medical facility, department or external agencies and clients concerning problems with the laboratory information system. Assists in implementing, supporting and may validate electronic interfaces linking the laboratory information system to other information systems or instruments. Assists in conducting training programs for laboratory personnel in the use of laboratory information systems. Analyzes and oversees and may revise existing laboratory information system applications and associated test code definitions for analytical tests on human, animal and environmental specimens. May act as liaison between the laboratory unit and the contract maintenance and repair service. Maintains and updates the master test file, user and client profiles, procedure and security clearance files and access user levels. Develops and documents backup procedures to ensure the viability and accessibility of laboratory information and operations in the event of system malfunction. Requirements MINIMUM REQUIREMENTS: Three years' experience as a Clinical Laboratory Scientist* or Public Health Microbiologist** in a Clinical Laboratory Improvement Amendments (CLIA) - certified laboratory. ***LICENSE: Los Angeles County Department of Health Services: Clinical Laboratory Scientist license issued by the California Department of Public Health. Los Angeles County Department of Public Health: Clinical Laboratory Scientist, Limited Clinical Laboratory Scientist, Clinical Microbiologist Scientist License, or Public Health Microbiologist Certificate issued by the California Department of Public Health. PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: * Experience as a Clinical Laboratory Scientist is defined as: performs a variety of standardized clinical laboratory tests within a specialized area (such as biochemistry, hematology, microbiology, or immunohematology) or across specialty lines using manual or instrumented methodology. **Experience as a Public Health Microbiologist is defined as: performs a variety of standardized public health laboratory tests within a specialized area (such as bacteriology, virology, serology, or parasitology) or across specialty lines. ***Applicants must attach a photocopy of the required license or certificate to your application at the time of filing online, or email the required license to exam analyst at Croy@dhs.lacounty.gov within fifteen (15) calendar days from the date of filing your application online. Applications submitted without the required license will be rejected as incomplete. The original license must be presented during the selection process and prior the appointment. The required license MUST be current and unrestricted; a conditional, provisional, probationary or restricted license will NOT be accepted. DESIRABLE QUALIFICATIONS: Experience using Cerner System for managing hospital laboratory reports. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and desirable qualification based upon application information, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. No person may compete in this exam more than once every twelve (12) months. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. Available Shift: Any VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications will be processed on an as received basis. Apply online by clicking on the green "Apply" button for this posting. You can also track the status of your application using the website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION AND YOU MAY ALSO BE DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last date of filing will not be accepted. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password my erase a candidate's original application record. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DEPARTMENT CONTACT Christina Roy, Exam Analyst (323) 914-7837 Croy@dhs.lacounty.gov ADA COORDINATOR PHONE (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 Closing Date/Time:
Jan 16, 2021
Full Time
EXAM NUMBER: Y4899K JOB TYPE: OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: October 21, 2019 @ 8:00 AM, PST UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE THIS ANNOUNCEMENT IS TO UPDATE THE EXAMINATION CONTENT INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 26 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of 5 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION Our mission is to ensure access to high-quality, patient-centered, cost-effective health care to Los Angeles County residents through direct services at DHS facilities and through collaboration with community and university partners. DEFINITION Designs, manages, and maintains a clinical or public health laboratory information system. Essential Job Functions Develops, designs and formats management reports utilizing a report-writer program. Conducts system-verification tests to ensure the operational accuracy of data transmission related to database/client and equipment interfaces and test code reproducibility. Acts as a liaison between the laboratory unit and other units within the medical facility, department or external agencies and clients concerning problems with the laboratory information system. Assists in implementing, supporting and may validate electronic interfaces linking the laboratory information system to other information systems or instruments. Assists in conducting training programs for laboratory personnel in the use of laboratory information systems. Analyzes and oversees and may revise existing laboratory information system applications and associated test code definitions for analytical tests on human, animal and environmental specimens. May act as liaison between the laboratory unit and the contract maintenance and repair service. Maintains and updates the master test file, user and client profiles, procedure and security clearance files and access user levels. Develops and documents backup procedures to ensure the viability and accessibility of laboratory information and operations in the event of system malfunction. Requirements MINIMUM REQUIREMENTS: Three years' experience as a Clinical Laboratory Scientist* or Public Health Microbiologist** in a Clinical Laboratory Improvement Amendments (CLIA) - certified laboratory. ***LICENSE: Los Angeles County Department of Health Services: Clinical Laboratory Scientist license issued by the California Department of Public Health. Los Angeles County Department of Public Health: Clinical Laboratory Scientist, Limited Clinical Laboratory Scientist, Clinical Microbiologist Scientist License, or Public Health Microbiologist Certificate issued by the California Department of Public Health. PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: * Experience as a Clinical Laboratory Scientist is defined as: performs a variety of standardized clinical laboratory tests within a specialized area (such as biochemistry, hematology, microbiology, or immunohematology) or across specialty lines using manual or instrumented methodology. **Experience as a Public Health Microbiologist is defined as: performs a variety of standardized public health laboratory tests within a specialized area (such as bacteriology, virology, serology, or parasitology) or across specialty lines. ***Applicants must attach a photocopy of the required license or certificate to your application at the time of filing online, or email the required license to exam analyst at Croy@dhs.lacounty.gov within fifteen (15) calendar days from the date of filing your application online. Applications submitted without the required license will be rejected as incomplete. The original license must be presented during the selection process and prior the appointment. The required license MUST be current and unrestricted; a conditional, provisional, probationary or restricted license will NOT be accepted. DESIRABLE QUALIFICATIONS: Experience using Cerner System for managing hospital laboratory reports. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and desirable qualification based upon application information, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. No person may compete in this exam more than once every twelve (12) months. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. Available Shift: Any VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies within the Department of Health Services. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications will be processed on an as received basis. Apply online by clicking on the green "Apply" button for this posting. You can also track the status of your application using the website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION AND YOU MAY ALSO BE DISQUALIFIED. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last date of filing will not be accepted. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password my erase a candidate's original application record. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. DEPARTMENT CONTACT Christina Roy, Exam Analyst (323) 914-7837 Croy@dhs.lacounty.gov ADA COORDINATOR PHONE (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE 800-735-2922 Closing Date/Time:
Los Angeles County
ELECTRONICS COMMUNICATIONS TECHNICIAN
LOS ANGELES COUNTY Los Angeles, California, United States
FILING DATES October 1, 2019 at 8:00 a.m. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. EXAM NUMBER J6541P TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications and related equipment. CLASSIFICATION STANDARDS Positions allocable to this journey-level class typically report to an Electronics Communications Technician Supervisor. These positions require incumbents to exercise knowledge of the protocols, procedures, techniques, and equipment used to maintain, repair, test, configure, and install fixed, mobile, and portable radio communications and related equipment. Individual positions may have specialized assignments within functional areas such as fixed and mobile two-way public safety radio; microwave transmission; command and control; and helicopter and light aircraft communications. Incumbents frequently lift tools, supplies, and equipment weighing 10 - 25 pounds, and occasionally over 25 pounds. Equipment installation, repair and replacement duties require incumbents to regularly use 6-foot and taller ladders, and perform tasks that require bending, stooping, squatting, twisting, and reaching. Physical dexterity, color perception, and visual acuity are required for working with color-coded wires and cables. Essential Job Functions Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications equipment such as mobile and hand-carried radio transmitters and receivers; base and remote station transmitters, receivers, and repeaters; and related equipment. Maintains, repairs, tests, configures, and installs telecommunications network circuits, land line interfaces, and communications equipment such as dispatch consoles, modems, channel banks, multiplexers, and repeaters. Maintains, repairs, tests, configures, and installs mobile data computer system equipment and related devices. Maintains, repairs, and tests mobile electronic equipment such as sirens, public address systems, and video cameras and displays; global positioning and radio-tracking vehicle location devices; light bars and visual emergency indicators; and associated controls. Maintains, repairs, tests, configures and installs specialized aviation and airborne electronic equipment, assisting others where Federal Aviation Administration (FAA) certification is required, and perform in-flight equipment testing and troubleshooting, as required. Adapts commercial equipment for specialized uses. Participates in the set-up and operation of temporary emergency communications systems. Tests, troubleshoots, and repairs equipment interconnection wiring and cabling. Installs and removes cables and cabling infrastructure such as wire management systems, patch panels and jacks according to industry and County standards. Maintains, repairs, tests, configures, and installs miscellaneous electronic equipment such as telemetering devices, encoders, converters, closed-circuit television (CCTV) systems, and associated equipment, as required. Demonstrates and explains the correct operation of equipment. Requisitions and orders parts and supplies as needed. Keeps time, material, and service records. Drives automotive equipment to and from work sites. Requirements MINIMUM REQUIREMENTS Four years of experience in the installation, maintenance, and repair of FM radio communications transmitting and receiving equipment, one year of which must have been at the journey level.* VISION : Vision and color perception must be adequate to effectively and safely perform essential job-related functions. LICENSE(S): A valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC).** A valid California Class C Driver License is required to perform job-related essential functions. Candidates offered these positions would be required to show proof of a driver license prior to appointment. Out-of-state applicants must have a valid license from the state in which they reside at the time of filing. Out-of-state applicants will be required to obtain a California Class C Driver License prior to appointment. LICENSE INFORMATION: Successful applicants for this position will be required to obtain a copy of his / her driving record from the California State Department of Motor Vehicles before being appointed. A copy of your driving record must be presented at the time of your appointment. License must not be suspended, restricted, or revoked. AN APPLICANT WHOSE DRIVING RECORD SHOWS THREE (3) OR MORE MOVING VIOLATIONS WITHIN THE LAST YEAR WILL NOT BE APPOINTED. PHYSICAL CLASS Physical Class III - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION *Journey-level experience is defined as possessing the required knowledge, skills, and training to perform a full-range and diversity of work independently and reliably. Positions at this level operate with fairly significant freedom from day-to-day supervision and need little or no guidance on such matters as selecting appropriate problem solving methods and techniques, locating appropriate regulation, or applying proper procedures to carry out work. **In order to qualify, applicants must submit a copy of their General Radiotelephone Operator License at the time of filing or within fifteen (15) calendar days from the date of filing your online application. Failure to provide the required documentation will result in application rejection. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: PART I A written test covering knowledge of Electronics Communications weighted 50%. A HAND HELD BATTERY/SOLAR OPERATED NON-TAPE PRODUCING CALCULATOR WILL BE PROVIDED AT THE WRITTEN EXAMINATION. USE OF MEMORY-STORAGE, SCIENTIFIC, STATISTICAL, OR FINANCIAL CALCULATORS, CELL PHONES, PERSONAL DIGITAL ASSISTANTS (PDA'S ) AND ELECTRONIC DEVICES IS PROHIBITED. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. ONLY CANDIDATES WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL PROCEED TO PART II. PART II An interview covering training, experience, and general ability to perform the duties of the position weighted 50%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TRANSFER SCORES Applicants that have taken any identical test with the Sheriff's Department within the last twelve (12) months will have their test scores automatically transferred to this examination. This examination may be used in the future for new examinations with the Sheriff's Department. Scores will be transferred to the new examination. Candidates may not be allowed to re-take any identical test for at least twelve (12) months. Please note: Invitation letters will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add namondra@lasd.org to your email address book and to the list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Notice of Non-Acceptance and Final Result letter will be mailed via USPS. Test scores cannot be given over the phone. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a " zero tolerance " policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. use of marijuana with or without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Technology & Support Division, Communications and Fleet Management Bureau. AVAILABLE SHIFT : Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY - APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. To apply for this examination, click on the " Apply " button located on the top right corner of the screen. Your application and supplemental questionnaire must be submitted electronically by 5:00 p.m., PT, on the last day of filing. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 at the time of filing or within fifteen (15) calendar days from the date of filing your online application. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email : sheriff examsunit @ lasd.org Closing Date/Time: Continuous
Jan 16, 2021
Full Time
FILING DATES October 1, 2019 at 8:00 a.m. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. EXAM NUMBER J6541P TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY DEFINITION Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications and related equipment. CLASSIFICATION STANDARDS Positions allocable to this journey-level class typically report to an Electronics Communications Technician Supervisor. These positions require incumbents to exercise knowledge of the protocols, procedures, techniques, and equipment used to maintain, repair, test, configure, and install fixed, mobile, and portable radio communications and related equipment. Individual positions may have specialized assignments within functional areas such as fixed and mobile two-way public safety radio; microwave transmission; command and control; and helicopter and light aircraft communications. Incumbents frequently lift tools, supplies, and equipment weighing 10 - 25 pounds, and occasionally over 25 pounds. Equipment installation, repair and replacement duties require incumbents to regularly use 6-foot and taller ladders, and perform tasks that require bending, stooping, squatting, twisting, and reaching. Physical dexterity, color perception, and visual acuity are required for working with color-coded wires and cables. Essential Job Functions Maintains, repairs, tests, configures, and installs fixed, mobile, and portable radio communications equipment such as mobile and hand-carried radio transmitters and receivers; base and remote station transmitters, receivers, and repeaters; and related equipment. Maintains, repairs, tests, configures, and installs telecommunications network circuits, land line interfaces, and communications equipment such as dispatch consoles, modems, channel banks, multiplexers, and repeaters. Maintains, repairs, tests, configures, and installs mobile data computer system equipment and related devices. Maintains, repairs, and tests mobile electronic equipment such as sirens, public address systems, and video cameras and displays; global positioning and radio-tracking vehicle location devices; light bars and visual emergency indicators; and associated controls. Maintains, repairs, tests, configures and installs specialized aviation and airborne electronic equipment, assisting others where Federal Aviation Administration (FAA) certification is required, and perform in-flight equipment testing and troubleshooting, as required. Adapts commercial equipment for specialized uses. Participates in the set-up and operation of temporary emergency communications systems. Tests, troubleshoots, and repairs equipment interconnection wiring and cabling. Installs and removes cables and cabling infrastructure such as wire management systems, patch panels and jacks according to industry and County standards. Maintains, repairs, tests, configures, and installs miscellaneous electronic equipment such as telemetering devices, encoders, converters, closed-circuit television (CCTV) systems, and associated equipment, as required. Demonstrates and explains the correct operation of equipment. Requisitions and orders parts and supplies as needed. Keeps time, material, and service records. Drives automotive equipment to and from work sites. Requirements MINIMUM REQUIREMENTS Four years of experience in the installation, maintenance, and repair of FM radio communications transmitting and receiving equipment, one year of which must have been at the journey level.* VISION : Vision and color perception must be adequate to effectively and safely perform essential job-related functions. LICENSE(S): A valid General Radiotelephone Operator License issued by the Federal Communications Commission (FCC).** A valid California Class C Driver License is required to perform job-related essential functions. Candidates offered these positions would be required to show proof of a driver license prior to appointment. Out-of-state applicants must have a valid license from the state in which they reside at the time of filing. Out-of-state applicants will be required to obtain a California Class C Driver License prior to appointment. LICENSE INFORMATION: Successful applicants for this position will be required to obtain a copy of his / her driving record from the California State Department of Motor Vehicles before being appointed. A copy of your driving record must be presented at the time of your appointment. License must not be suspended, restricted, or revoked. AN APPLICANT WHOSE DRIVING RECORD SHOWS THREE (3) OR MORE MOVING VIOLATIONS WITHIN THE LAST YEAR WILL NOT BE APPOINTED. PHYSICAL CLASS Physical Class III - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighing over 25 pounds, and frequent lifting of 10-25 pounds. SPECIAL REQUIREMENT INFORMATION *Journey-level experience is defined as possessing the required knowledge, skills, and training to perform a full-range and diversity of work independently and reliably. Positions at this level operate with fairly significant freedom from day-to-day supervision and need little or no guidance on such matters as selecting appropriate problem solving methods and techniques, locating appropriate regulation, or applying proper procedures to carry out work. **In order to qualify, applicants must submit a copy of their General Radiotelephone Operator License at the time of filing or within fifteen (15) calendar days from the date of filing your online application. Failure to provide the required documentation will result in application rejection. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of two (2) parts: PART I A written test covering knowledge of Electronics Communications weighted 50%. A HAND HELD BATTERY/SOLAR OPERATED NON-TAPE PRODUCING CALCULATOR WILL BE PROVIDED AT THE WRITTEN EXAMINATION. USE OF MEMORY-STORAGE, SCIENTIFIC, STATISTICAL, OR FINANCIAL CALCULATORS, CELL PHONES, PERSONAL DIGITAL ASSISTANTS (PDA'S ) AND ELECTRONIC DEVICES IS PROHIBITED. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. ONLY CANDIDATES WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL PROCEED TO PART II. PART II An interview covering training, experience, and general ability to perform the duties of the position weighted 50%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TRANSFER SCORES Applicants that have taken any identical test with the Sheriff's Department within the last twelve (12) months will have their test scores automatically transferred to this examination. This examination may be used in the future for new examinations with the Sheriff's Department. Scores will be transferred to the new examination. Candidates may not be allowed to re-take any identical test for at least twelve (12) months. Please note: Invitation letters will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add namondra@lasd.org to your email address book and to the list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Notice of Non-Acceptance and Final Result letter will be mailed via USPS. Test scores cannot be given over the phone. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a " zero tolerance " policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. use of marijuana with or without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Technology & Support Division, Communications and Fleet Management Bureau. AVAILABLE SHIFT : Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY - APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. To apply for this examination, click on the " Apply " button located on the top right corner of the screen. Your application and supplemental questionnaire must be submitted electronically by 5:00 p.m., PT, on the last day of filing. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 at the time of filing or within fifteen (15) calendar days from the date of filing your online application. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email : sheriff examsunit @ lasd.org Closing Date/Time: Continuous
Los Angeles County
ELECTION ASSISTANT II, NC-IT TECHNICAL SUPPORT (TEMPORARY)
LOS ANGELES COUNTY Los Angeles, California, United States
EXAM NUMBER E9313G FILING DATES AUGUST 26, 2015 UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY REBULLETIN INFORMATION THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE SUPPLEMENTAL QUESTIONNAIRES. PERSONS WHO HAVE ALREADY APPLIED WITHIN THE LAST TWELVE (12) MONTHS NEED NOT REAPPLY, BUT MAY SUBMIT ADDITIONAL INFORMATION BY THE LAST DAY OF FILING. DEFINITION: Performs one or more of a variety of assignments essential to the conduct of elections and related functions of the Department of Registrar-Recorder/County Clerk. CLASSIFICATION STANDARDS: Positions allocable to this intermediate level class work under the supervision of an Election Assistant III or other higher level supervisor on a variety of assignments essential to the conduct of primary, general and special elections and related election functions of the Department of Registrar-Recorder/County Clerk. Such assignments include: Supervising teams of subordinate staff processing voted ballots; troubleshooting precinct operational problems; preparing election related equipment; distributing and retrieving election materials; and developing and conducting election related training.Some assignments may require frequent heavy lifting over 25 lbs. combined with bending and stooping. Depending on the nature of the various assignments, incumbents may work a definite short term basis or an indefinite longer term basis depending on the needs of the Department. Essential Job Functions Provides Information Technology systems support by: reviewing, testing, validating systems; preparing and updating user manuals to ensure accuracy of the documentation. Collects, prepares, maintains, and distributes department Information Technology support documents. Provides support to systems customers and/or to departmental staff for IT incidents and service requests by documenting, and tracking user problem calls. Responds to routine information technology related problems, such as issuing or resetting customer passwords. Provides support in solving software, hardware or computer network problems. Installs, configures, and troubleshoots personal computers and/or network equipment and services. Gathers and retains systems documentation including: flow diagrams, screen and report samples, error messages and processing instructions. Extracts and summarizes report data; compiles statistics and prepares reports for staff analysis; prepares charts, graphs and forms as assigned. Assists in the installation, configuration, maintenance, and troubleshooting of information technology devices. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Assists in providing training to personnel in the use of new user screens, procedural on-line job instructions and other office systems. Requirements SELECTION REQUIREMENTS: Six months full-time* experience configuring, installing, and testing personal computers and printers. LICENSE A valid California Class C Driver License** or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. **Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a driver license before appointment. PHYSICAL CLASS Physical Class IV - Arduous: Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. Additional Information EXAMINATION CONTENT This is a noncompetitive examination. This examination is intended to merely qualify applicants. Applicants will be placed on an eligible register without indication of relative standing in the examination. Notice of Result for this examination will be sent electronically to candidates upon promulgation of the eligible register. ELIGIBILITY INFORMATION Applicants will be processed on an as received basis and promulgated to the eligible register accordingly. The names of candidates will be placed on the eligible register for a period of twelve (12) months from the date of promulgation. Applicants will be placed on an eligible register without indication of relative standing in the examination. The appointing power may appoint any one of the names on the appropriate register, except that a person without veteran's credit may not be appointed if there are three or more names on the list of persons entitled to veteran's credit. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY 12 MONTHS. SPECIAL INFORMATION Appointees will be required to work any shift, including evenings, weekends, and holidays. FINGERPRINTING AND SECURITY CLEARANCE Before a final appointment is made to this position, candidates are subject to security clearance which includes fingerprinting. An individual may be withheld from appointment, if he/she has a conviction record incompatible with the essential duties of the position for which he/she has applied. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on employment applications, resumes and during the examination process is subject to verification. Disqualifying factors may include but are not limited to: felony convictions, certain job-related misdemeanor convictions, certain serious traffic convictions or patterns of traffic violations (e.g., 3 or more moving violations within the past 2 years, failure to appear, at-fault accidents, and driving under the influence), illegal use of certain controlled substances and/or poor employment history. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill vacancies in the Registrar-Recorder/County Clerk. The eligible register will be used for temporary employment only. SELECTIVE CERTIFICATION In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training under the following functional areas: Bilingual Proficiency Candidates whose applications indicate bilingual proficiency in one of the following languages besides English: Cambodian, Khmer, Chinese, Hindi, Japanese, Korean, Spanish, Tagalog, Thai, Vietnamese, or other languages as required. Specific skills or experience of the specialized functional areas may be the subject of the departmental hiring interview. AVAILABLE SHIFT Appointees will be required to work any shift, including evenings, weekends, and holidays. APPLICATION AND FILING INFORMATION Applications must be filed online only. We must receive your application and additional documents, if any, by 5:00 pm, PST, by the last day of filing. All required documents must be submitted within fifteen (15) calendar days from application submission. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete. Note: If you are unable to attach required documents, you may email them to hurrecruitment @rrcc.lacounty.gov . Please ensure to reference your full name, the examination title and number on the subject of your email. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (562) 462-2844 Teletype Phone: (800) 735-2922 Department Contact Name: Rosetta Thai Department Contact Phone: (562) 462-2844 Department Contact Email: hrrecruitment@rrcc.lacounty.gov Closing Date/Time:
Jan 16, 2021
Temporary
EXAM NUMBER E9313G FILING DATES AUGUST 26, 2015 UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE. TYPE OF RECRUITMENT OPEN COMPETITIVE JOB OPPORTUNITY REBULLETIN INFORMATION THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE SUPPLEMENTAL QUESTIONNAIRES. PERSONS WHO HAVE ALREADY APPLIED WITHIN THE LAST TWELVE (12) MONTHS NEED NOT REAPPLY, BUT MAY SUBMIT ADDITIONAL INFORMATION BY THE LAST DAY OF FILING. DEFINITION: Performs one or more of a variety of assignments essential to the conduct of elections and related functions of the Department of Registrar-Recorder/County Clerk. CLASSIFICATION STANDARDS: Positions allocable to this intermediate level class work under the supervision of an Election Assistant III or other higher level supervisor on a variety of assignments essential to the conduct of primary, general and special elections and related election functions of the Department of Registrar-Recorder/County Clerk. Such assignments include: Supervising teams of subordinate staff processing voted ballots; troubleshooting precinct operational problems; preparing election related equipment; distributing and retrieving election materials; and developing and conducting election related training.Some assignments may require frequent heavy lifting over 25 lbs. combined with bending and stooping. Depending on the nature of the various assignments, incumbents may work a definite short term basis or an indefinite longer term basis depending on the needs of the Department. Essential Job Functions Provides Information Technology systems support by: reviewing, testing, validating systems; preparing and updating user manuals to ensure accuracy of the documentation. Collects, prepares, maintains, and distributes department Information Technology support documents. Provides support to systems customers and/or to departmental staff for IT incidents and service requests by documenting, and tracking user problem calls. Responds to routine information technology related problems, such as issuing or resetting customer passwords. Provides support in solving software, hardware or computer network problems. Installs, configures, and troubleshoots personal computers and/or network equipment and services. Gathers and retains systems documentation including: flow diagrams, screen and report samples, error messages and processing instructions. Extracts and summarizes report data; compiles statistics and prepares reports for staff analysis; prepares charts, graphs and forms as assigned. Assists in the installation, configuration, maintenance, and troubleshooting of information technology devices. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Assists in providing training to personnel in the use of new user screens, procedural on-line job instructions and other office systems. Requirements SELECTION REQUIREMENTS: Six months full-time* experience configuring, installing, and testing personal computers and printers. LICENSE A valid California Class C Driver License** or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. **Some positions in this classification, depending upon assignment, require possession of a valid California Class C Driver License to perform job-related essential functions. Candidates offered these positions will be required to show proof of a driver license before appointment. PHYSICAL CLASS Physical Class IV - Arduous: Involves frequent heavy lifting over 25 pounds, often combined with bending, twisting, or working on irregular surfaces; and occasionally requires extraordinary physical activity. Additional Information EXAMINATION CONTENT This is a noncompetitive examination. This examination is intended to merely qualify applicants. Applicants will be placed on an eligible register without indication of relative standing in the examination. Notice of Result for this examination will be sent electronically to candidates upon promulgation of the eligible register. ELIGIBILITY INFORMATION Applicants will be processed on an as received basis and promulgated to the eligible register accordingly. The names of candidates will be placed on the eligible register for a period of twelve (12) months from the date of promulgation. Applicants will be placed on an eligible register without indication of relative standing in the examination. The appointing power may appoint any one of the names on the appropriate register, except that a person without veteran's credit may not be appointed if there are three or more names on the list of persons entitled to veteran's credit. NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY 12 MONTHS. SPECIAL INFORMATION Appointees will be required to work any shift, including evenings, weekends, and holidays. FINGERPRINTING AND SECURITY CLEARANCE Before a final appointment is made to this position, candidates are subject to security clearance which includes fingerprinting. An individual may be withheld from appointment, if he/she has a conviction record incompatible with the essential duties of the position for which he/she has applied. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on employment applications, resumes and during the examination process is subject to verification. Disqualifying factors may include but are not limited to: felony convictions, certain job-related misdemeanor convictions, certain serious traffic convictions or patterns of traffic violations (e.g., 3 or more moving violations within the past 2 years, failure to appear, at-fault accidents, and driving under the influence), illegal use of certain controlled substances and/or poor employment history. VACANCY INFORMATION The resulting eligible register for this examination will be used to fill vacancies in the Registrar-Recorder/County Clerk. The eligible register will be used for temporary employment only. SELECTIVE CERTIFICATION In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training under the following functional areas: Bilingual Proficiency Candidates whose applications indicate bilingual proficiency in one of the following languages besides English: Cambodian, Khmer, Chinese, Hindi, Japanese, Korean, Spanish, Tagalog, Thai, Vietnamese, or other languages as required. Specific skills or experience of the specialized functional areas may be the subject of the departmental hiring interview. AVAILABLE SHIFT Appointees will be required to work any shift, including evenings, weekends, and holidays. APPLICATION AND FILING INFORMATION Applications must be filed online only. We must receive your application and additional documents, if any, by 5:00 pm, PST, by the last day of filing. All required documents must be submitted within fifteen (15) calendar days from application submission. Any missing required documents not submitted by the deadline will result in your application being rejected as incomplete. Note: If you are unable to attach required documents, you may email them to hurrecruitment @rrcc.lacounty.gov . Please ensure to reference your full name, the examination title and number on the subject of your email. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (562) 462-2844 Teletype Phone: (800) 735-2922 Department Contact Name: Rosetta Thai Department Contact Phone: (562) 462-2844 Department Contact Email: hrrecruitment@rrcc.lacounty.gov Closing Date/Time:
County of Santa Clara
Senior Application Developer
SANTA CLARA COUNTY, CA San Jose, California, United States
Under general supervision, to lead and manage application development projects; to design, code, test, implement and support application software assigned to either development or support functions; to write new programs and/or supports upgrades, maintenance or issue resolution to existing programs. During the beginning of February, 2021 all applicants will receive a separate email regarding instructions to an online exam. The online exam will require that participants have a web camera . Typical Tasks Provides leadership and/or system process expertise and recommendations for software solutions; Participates in discussions with of software architecture with architects around standards and practices and consults with vendor as needed; Trains lower level developers in design principles and optimization techniques and recommends training programs targeting specific areas; Leads application development projects to including planning, assigning, scheduling and reviewing the work of assigned lower level developers; Leads application project planning processes, including identifying development tasks, efforts and timelines, and provides progress reports and posts progress in application development tracking tools such as VSTS, Jira, or other; Reviews deployment plans and schedules the installation of new modules, upgrades and fixes to the production environment; Suggests fixes to issues by doing a thorough analysis of root cause and impact of the defect; Evaluates existing applications and platforms and provides recommendations for improving application performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications; Troubleshoots existing information systems to identify errors or deficiencies, and identifies alternative and/or innovative solutions to technical problems; Interfaces with the Business Analyst and/or business representative to determine the requirements for the development of or maintenance to application(s); Designs, develops/codes and integrates software solutions based on business requirements and using a disciplined development process; Reviews modules for quality assurance; Develops, executes, and documents unit test plans; Provides daily support with resolution of escalated tickets and ongoing maintenance of applications; Makes modules production-ready by moving them to libraries, completing forms, following procedures, completing version control documents, etc.; Documents functions and changes to new or modified modules, test activities/results and other areas such as error handling and backup/recovery procedures; Supports and participates in the software deployment process for new modules, upgrades and fixes to the production environment; Evaluates new application packages and tools and perform research on best practices; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: Possession of a Bachelor's degree from an accredited college in Information Systems or Computer Science or other related field, and Six (6) years programming/systems and analysis experience, three (3) years of which is at the level comparable to the County's Application Developer classification. OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; and Eight (8) years programming/systems and analysis experience, three (3) years of which is at the level comparable to the County's Application Developer classification. Special Requirements Ability to travel to alternate locations in the course of work.If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be desirable or required. Depending on the position, knowledge of one or more specific programming languages may be required. Knowledge of: Principles of staff leadership; Deployment planning and scheduling of installations; Documentation of functions; Departmental and enterprise level business needs; Relational databases, middleware or object-oriented analysis; Business requirements for the development of or maintenance to application(s); Production operations development; Methods for troubleshooting information systems; Evaluation of applications and how to provide recommendations for improvement; Application project planning processes; Best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations; Multiple programming languages at a high level; Advanced programming techniques; Multiple principles and techniques of programming, including programming languages and development tools; Business system applications and customer needs; Principles and practices of technical problem solving; Principles, practices, and techniques of customer service; Principles, practices and current trends of project and technical documentation; Business application, program analysis and design; Requirements analysis and documentation; Software training techniques; General theory and practices of business communication; System development life cycle concepts; Basic software quality assurance control; Several programming languages and development tools to build applications of medium to high complexity. Ability to: Identify and implement necessary changes related to production operations; Document functions and changes Provide technical guidance and lead others; Schedule installations and upgrades; Ensure modules are production-ready; Translate departmental and enterprise level business needs into needed functional/technical requirements; Identify errors or deficiencies, and identify alternatives and/or innovative solutions to technical problems; Evaluate applications and provide recommendations for improvement; Define problems and recommend alternative solutions; Understand information systems and methodologies; Make oral presentations to technical and non-technical audience; Read, interpret, and apply information from complex technical publications and documentation; Communicate effectively, both orally and in writing; Promote and maintain a team environment; Organize, prioritize, and plan projects, and schedule multi-activity workloads; Establish and maintain effective working relationships with internal support units and customers; Gather, analyze and present data; Analyze, research and develop technical solutions to meet business requirements; Develop and evaluate technology alternatives for resolving customer business problems; Adhere to standards and procedures for development and documentation. Closing Date/Time: 1/26/2021 11:59 PM Pacific
Jan 16, 2021
Full Time
Under general supervision, to lead and manage application development projects; to design, code, test, implement and support application software assigned to either development or support functions; to write new programs and/or supports upgrades, maintenance or issue resolution to existing programs. During the beginning of February, 2021 all applicants will receive a separate email regarding instructions to an online exam. The online exam will require that participants have a web camera . Typical Tasks Provides leadership and/or system process expertise and recommendations for software solutions; Participates in discussions with of software architecture with architects around standards and practices and consults with vendor as needed; Trains lower level developers in design principles and optimization techniques and recommends training programs targeting specific areas; Leads application development projects to including planning, assigning, scheduling and reviewing the work of assigned lower level developers; Leads application project planning processes, including identifying development tasks, efforts and timelines, and provides progress reports and posts progress in application development tracking tools such as VSTS, Jira, or other; Reviews deployment plans and schedules the installation of new modules, upgrades and fixes to the production environment; Suggests fixes to issues by doing a thorough analysis of root cause and impact of the defect; Evaluates existing applications and platforms and provides recommendations for improving application performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications; Troubleshoots existing information systems to identify errors or deficiencies, and identifies alternative and/or innovative solutions to technical problems; Interfaces with the Business Analyst and/or business representative to determine the requirements for the development of or maintenance to application(s); Designs, develops/codes and integrates software solutions based on business requirements and using a disciplined development process; Reviews modules for quality assurance; Develops, executes, and documents unit test plans; Provides daily support with resolution of escalated tickets and ongoing maintenance of applications; Makes modules production-ready by moving them to libraries, completing forms, following procedures, completing version control documents, etc.; Documents functions and changes to new or modified modules, test activities/results and other areas such as error handling and backup/recovery procedures; Supports and participates in the software deployment process for new modules, upgrades and fixes to the production environment; Evaluates new application packages and tools and perform research on best practices; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: Possession of a Bachelor's degree from an accredited college in Information Systems or Computer Science or other related field, and Six (6) years programming/systems and analysis experience, three (3) years of which is at the level comparable to the County's Application Developer classification. OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; and Eight (8) years programming/systems and analysis experience, three (3) years of which is at the level comparable to the County's Application Developer classification. Special Requirements Ability to travel to alternate locations in the course of work.If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be desirable or required. Depending on the position, knowledge of one or more specific programming languages may be required. Knowledge of: Principles of staff leadership; Deployment planning and scheduling of installations; Documentation of functions; Departmental and enterprise level business needs; Relational databases, middleware or object-oriented analysis; Business requirements for the development of or maintenance to application(s); Production operations development; Methods for troubleshooting information systems; Evaluation of applications and how to provide recommendations for improvement; Application project planning processes; Best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations; Multiple programming languages at a high level; Advanced programming techniques; Multiple principles and techniques of programming, including programming languages and development tools; Business system applications and customer needs; Principles and practices of technical problem solving; Principles, practices, and techniques of customer service; Principles, practices and current trends of project and technical documentation; Business application, program analysis and design; Requirements analysis and documentation; Software training techniques; General theory and practices of business communication; System development life cycle concepts; Basic software quality assurance control; Several programming languages and development tools to build applications of medium to high complexity. Ability to: Identify and implement necessary changes related to production operations; Document functions and changes Provide technical guidance and lead others; Schedule installations and upgrades; Ensure modules are production-ready; Translate departmental and enterprise level business needs into needed functional/technical requirements; Identify errors or deficiencies, and identify alternatives and/or innovative solutions to technical problems; Evaluate applications and provide recommendations for improvement; Define problems and recommend alternative solutions; Understand information systems and methodologies; Make oral presentations to technical and non-technical audience; Read, interpret, and apply information from complex technical publications and documentation; Communicate effectively, both orally and in writing; Promote and maintain a team environment; Organize, prioritize, and plan projects, and schedule multi-activity workloads; Establish and maintain effective working relationships with internal support units and customers; Gather, analyze and present data; Analyze, research and develop technical solutions to meet business requirements; Develop and evaluate technology alternatives for resolving customer business problems; Adhere to standards and procedures for development and documentation. Closing Date/Time: 1/26/2021 11:59 PM Pacific
County of Santa Clara
IT Manager
SANTA CLARA COUNTY, CA San Jose, California, United States
Under general direction, to manage, plan and coordinate the daily activities of one or more IT processes; to analyze trends in technology, assessing the impact of emerging technologies on the environment, providing solutions to address technology and business issues, and managing people and financial resources while ensuring the development of high-quality technology solutions. Typical Tasks Ensures work, information, ideas, and technology flow freely among the team/section and ensures collaboration with other teams; Meets regularly with team members to gather work status, discuss work progress and obstacles; Provides advice, guidance, encouragement and constructive feedback; Ensures staff has the resources and skills needed to support all work initiatives; Establishes measurable individual and team objectives that are aligned with business goals; Documents and presents performance assessments and collaborates with staff to create individual development plans; Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention; Identifies skills and knowledge deficits; Generates appropriate communication, process and educational plans for mitigating the disruption of change; Ensures internal Service Level Agreements (SLA) are met; Discusses work progress and obstacles and removes obstacles to change; Manages the delivery of one or more IT services to support the IT strategy; Tracks and takes appropriate steps to stay within budget; Measures service performance and implements improvements; Participates in IT workforce deployment activities; Provides high-quality services at optimal cost to customers; Participates and provides input to the SLA development process; Provides input into demand management process and executes on plan; Participates in the development of IT budgets; Implements process improvements; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: Possession of a Bachelor's degree from an accredited college in Computer Science, Engineering, Information Technology, Science, Business or a related field, And Seven (7) years of IT and/or business work experience in the field to be supervised or a closely related field. Two (2) of these years of experience must include either technical leadership or supervisory responsibilities. OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; And Nine (9) years of IT and/or business work experience in the field to be supervised or a closely related field. Four (4) of these years of experience must include either technical leadership or supervisory responsibilities. Special Requirements Ability to travel to alternate locations in the course of work. If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be required or desirable. Knowledge of: Computer operations management; Multiple roles in systems implementation; Strategic planning; Multiple software development methodologies; Best methods for communication among teams and sections; Methods to keep apprised of work status, work progress and obstacles; Principles of supervision and employee development; Resources and skills needed to support all work initiatives; Measurable individual and team objectives that are aligned with business goals; Performance assessment documentation; Organizational practices for staffing, performance management, staff development, reward and recognition, and retention; IT services that support IT strategy; Budgeting process; Service performance and performance improvement techniques; IT workforce deployment activities; Excellent customer service techniques; Service Level Agreement (SLA) development process; Demand management process and execution. Ability to: Manage computer operations divisions; Implement multiple system roles in systems implementation; Implement successful on-time, on-budget applications/ technology deployment projects; Develop and implement IT policies and procedures; Build relationships with people at a variety of levels; Communicate effectively among the team/section; Keep apprised of work status, discuss work progress and obstacles; Supervise staff by providing advice, guidance, encouragement and constructive feedback; Ensure staff has the resources and skills needed to support all work initiatives; Establish measurable objectives that are aligned with business goals; Document performance assessments in accordance with applicable labor contracts; Apply organizational practices for staffing, performance management, staff development, reward and recognition, and retention; Identify skills and knowledge deficits; Ensure internal SLAs are met; Manage the delivery of one or more IT services to support the IT strategy; Track and stay within budget; Measure service performance and implement improvements; Provide high-quality services to customers; Implement process improvements. Closing Date/Time: 2/8/2021 11:59 PM Pacific
Jan 16, 2021
Full Time
Under general direction, to manage, plan and coordinate the daily activities of one or more IT processes; to analyze trends in technology, assessing the impact of emerging technologies on the environment, providing solutions to address technology and business issues, and managing people and financial resources while ensuring the development of high-quality technology solutions. Typical Tasks Ensures work, information, ideas, and technology flow freely among the team/section and ensures collaboration with other teams; Meets regularly with team members to gather work status, discuss work progress and obstacles; Provides advice, guidance, encouragement and constructive feedback; Ensures staff has the resources and skills needed to support all work initiatives; Establishes measurable individual and team objectives that are aligned with business goals; Documents and presents performance assessments and collaborates with staff to create individual development plans; Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention; Identifies skills and knowledge deficits; Generates appropriate communication, process and educational plans for mitigating the disruption of change; Ensures internal Service Level Agreements (SLA) are met; Discusses work progress and obstacles and removes obstacles to change; Manages the delivery of one or more IT services to support the IT strategy; Tracks and takes appropriate steps to stay within budget; Measures service performance and implements improvements; Participates in IT workforce deployment activities; Provides high-quality services at optimal cost to customers; Participates and provides input to the SLA development process; Provides input into demand management process and executes on plan; Participates in the development of IT budgets; Implements process improvements; May be assigned as a Disaster Service Worker, as required; Performs other related duties as required. Employment Standards Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities: Training and Experience Note: Possession of a Bachelor's degree from an accredited college in Computer Science, Engineering, Information Technology, Science, Business or a related field, And Seven (7) years of IT and/or business work experience in the field to be supervised or a closely related field. Two (2) of these years of experience must include either technical leadership or supervisory responsibilities. OR Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis; And Nine (9) years of IT and/or business work experience in the field to be supervised or a closely related field. Four (4) of these years of experience must include either technical leadership or supervisory responsibilities. Special Requirements Ability to travel to alternate locations in the course of work. If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization. Depending on the position, related certifications may be required or desirable. Knowledge of: Computer operations management; Multiple roles in systems implementation; Strategic planning; Multiple software development methodologies; Best methods for communication among teams and sections; Methods to keep apprised of work status, work progress and obstacles; Principles of supervision and employee development; Resources and skills needed to support all work initiatives; Measurable individual and team objectives that are aligned with business goals; Performance assessment documentation; Organizational practices for staffing, performance management, staff development, reward and recognition, and retention; IT services that support IT strategy; Budgeting process; Service performance and performance improvement techniques; IT workforce deployment activities; Excellent customer service techniques; Service Level Agreement (SLA) development process; Demand management process and execution. Ability to: Manage computer operations divisions; Implement multiple system roles in systems implementation; Implement successful on-time, on-budget applications/ technology deployment projects; Develop and implement IT policies and procedures; Build relationships with people at a variety of levels; Communicate effectively among the team/section; Keep apprised of work status, discuss work progress and obstacles; Supervise staff by providing advice, guidance, encouragement and constructive feedback; Ensure staff has the resources and skills needed to support all work initiatives; Establish measurable objectives that are aligned with business goals; Document performance assessments in accordance with applicable labor contracts; Apply organizational practices for staffing, performance management, staff development, reward and recognition, and retention; Identify skills and knowledge deficits; Ensure internal SLAs are met; Manage the delivery of one or more IT services to support the IT strategy; Track and stay within budget; Measure service performance and implement improvements; Provide high-quality services to customers; Implement process improvements. Closing Date/Time: 2/8/2021 11:59 PM Pacific
Solano County
Information Technology Analyst (Principal)
Solano County, CA Fairfield, California, United States
THE POSITION Expanding and Sharing Technology throughout the County An Information Technology Analyst (Principal) manages and oversees a major information technology system, group, or program and plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi-departmental or countywide functions. There is currently one vacancy for Information Technology Analyst (Principal) in the Department of Information Technology, Security Division, Security. The ideal candidates will have the following desired knowledge: Network Security Monitoring Security Incident Response and Containment Security Threat Hunting Vulnerability Assessments & Remediation Windows / Linux security Security Architecture SIEM Tools Forensic Security Microsoft Azure Cloud Security Anti-Malware Tools Risk Assessments The ideal candidates will have the following desired qualifications: Knowledge and experience with security tools such as firewalls, SIEM, intrusion detection and prevention tools (IDS/IPS), vulnerability management tools, web filtering tools, email security tools, traffic inspection tools such as Wireshark, and Microsoft security tools. Knowledge and experience in continuous network security monitoring using SIEM tools. Knowledge and experience in Security Incident Response, Incident Handling, Investigation, and Reporting. Knowledge and experience in Vulnerability Assessment /Remediation of network and systems. Knowledge and experience in the methodologies, technologies and tools used in Security Threat Hunting. Knowledge and experience on the Tactics, Techniques and Procedures used by threat actors to compromise networks and systems. Knowledge and experience in the design and engineering of defensible security architecture. Knowledge and experience in analyzing security architectures for deficiencies. Knowledge and experience in evaluating strengths and weaknesses of various security solutions and how to layer them cohesively to achieve defense-in-depth. Experience working effectively with business units to facilitate information security risk assessment and risk management processes. Professional security management certification is desirable, such as Ethical Hacker (CEH), Certified Penetration Tester, CompTIA Penetration+, Offensive Security Certified Expert (OSCE), or other similar credentials. Excellent verbal, written, and interpersonal communication skills and the ability to communicate information security and risk-related concepts to technical and nontechnical audiences at various hierarchical levels. The eligible list created as a result of this recruitment will be used to fill full-time regular or limited-term positions as vacancies occur or the need arises. POSITION REQUIREMENT EDUCATION: Bachelor's degree from an accredited college or university, preferably in Information Technology or related field. AND EXPERIENCE: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. OTHER REQUIREMENTS Licensing, Certification and Registration Requirements: Applicants may be required to possess a valid California Driver's License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. To view the job description for this position, please visit: http://solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27827 Closing Date/Time: Open Until Filled
Jan 16, 2021
Full Time
THE POSITION Expanding and Sharing Technology throughout the County An Information Technology Analyst (Principal) manages and oversees a major information technology system, group, or program and plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi-departmental or countywide functions. There is currently one vacancy for Information Technology Analyst (Principal) in the Department of Information Technology, Security Division, Security. The ideal candidates will have the following desired knowledge: Network Security Monitoring Security Incident Response and Containment Security Threat Hunting Vulnerability Assessments & Remediation Windows / Linux security Security Architecture SIEM Tools Forensic Security Microsoft Azure Cloud Security Anti-Malware Tools Risk Assessments The ideal candidates will have the following desired qualifications: Knowledge and experience with security tools such as firewalls, SIEM, intrusion detection and prevention tools (IDS/IPS), vulnerability management tools, web filtering tools, email security tools, traffic inspection tools such as Wireshark, and Microsoft security tools. Knowledge and experience in continuous network security monitoring using SIEM tools. Knowledge and experience in Security Incident Response, Incident Handling, Investigation, and Reporting. Knowledge and experience in Vulnerability Assessment /Remediation of network and systems. Knowledge and experience in the methodologies, technologies and tools used in Security Threat Hunting. Knowledge and experience on the Tactics, Techniques and Procedures used by threat actors to compromise networks and systems. Knowledge and experience in the design and engineering of defensible security architecture. Knowledge and experience in analyzing security architectures for deficiencies. Knowledge and experience in evaluating strengths and weaknesses of various security solutions and how to layer them cohesively to achieve defense-in-depth. Experience working effectively with business units to facilitate information security risk assessment and risk management processes. Professional security management certification is desirable, such as Ethical Hacker (CEH), Certified Penetration Tester, CompTIA Penetration+, Offensive Security Certified Expert (OSCE), or other similar credentials. Excellent verbal, written, and interpersonal communication skills and the ability to communicate information security and risk-related concepts to technical and nontechnical audiences at various hierarchical levels. The eligible list created as a result of this recruitment will be used to fill full-time regular or limited-term positions as vacancies occur or the need arises. POSITION REQUIREMENT EDUCATION: Bachelor's degree from an accredited college or university, preferably in Information Technology or related field. AND EXPERIENCE: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. OTHER REQUIREMENTS Licensing, Certification and Registration Requirements: Applicants may be required to possess a valid California Driver's License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. To view the job description for this position, please visit: http://solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27827 Closing Date/Time: Open Until Filled
Solano County
Information Technology Analyst IV
Solano County, CA Fairfield, California, United States
THE POSITION The Solano County Department of Information Technology (IT) invites you to apply for the position of Information Technology Analyst IV for the Enterprise Resource Planning and Software Engineering Division. This position performs hands-on software development as part of a team developing in house enterprise .Net applications using Microsoft technologies and responsive web design. This includes acting as a technical lead on large and complex projects and being able to work independently as required. This is an opportunity for you to have involvement in fixing security vulnerabilities and maintaining Intranet/Extranet sites for the County. The ideal candidate will have the following desired knowledge: Strong knowledge Microsoft .NET Framework and Azure Devops Proficiency with C#. Bootstrap, JavaScript, jQuery, HTML, MVC Framework, Entity Framework Ability to design and develop database and database objects( Microsoft SQL Server ) Knowledge of SharePoint, TFS, Classis ASP, Power BI, SSIS/SSRS. Adept in client side and server side technologies. Strong Analytical and Problem Solving skills. Microsoft Azure Leadership Quality Cloud Technologies Microsoft Dynamics 365 or Power platform knowledge and experience is a huge plus. The eligible list created as a result of this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur throughout the County. POSITION REQUIREMENTS Education : Equivalent to an Associate's degree, preferably in information technology, or a closely related field. AND Experience : Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor's degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. To view the job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27840 Closing Date/Time: Open Until Filled
Jan 16, 2021
Full Time
THE POSITION The Solano County Department of Information Technology (IT) invites you to apply for the position of Information Technology Analyst IV for the Enterprise Resource Planning and Software Engineering Division. This position performs hands-on software development as part of a team developing in house enterprise .Net applications using Microsoft technologies and responsive web design. This includes acting as a technical lead on large and complex projects and being able to work independently as required. This is an opportunity for you to have involvement in fixing security vulnerabilities and maintaining Intranet/Extranet sites for the County. The ideal candidate will have the following desired knowledge: Strong knowledge Microsoft .NET Framework and Azure Devops Proficiency with C#. Bootstrap, JavaScript, jQuery, HTML, MVC Framework, Entity Framework Ability to design and develop database and database objects( Microsoft SQL Server ) Knowledge of SharePoint, TFS, Classis ASP, Power BI, SSIS/SSRS. Adept in client side and server side technologies. Strong Analytical and Problem Solving skills. Microsoft Azure Leadership Quality Cloud Technologies Microsoft Dynamics 365 or Power platform knowledge and experience is a huge plus. The eligible list created as a result of this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur throughout the County. POSITION REQUIREMENTS Education : Equivalent to an Associate's degree, preferably in information technology, or a closely related field. AND Experience : Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor's degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. To view the job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27840 Closing Date/Time: Open Until Filled
Solano County
Information Technology Analyst IV
Solano County, CA Fairfield, California, United States
THE POSITION The Solano County Department of Information Technology (DOIT) invites you to apply for the position of Information Technology Analyst IV - Technology Business Management Division This position works as part of a team providing IT Service Management, Project Management, and Business Relationship Management services to Solano County. The ideal candidate will have the following desired knowledge and experience: IT Project Management IT Project Governance & Controls Business & Technical Requirement Development IT Vendor & Business Relationship Management Business Process Modeling & Notation ServiceNow Project Management Platform Performance Reporting & Management Organizational Change Management Information Technology Infrastructure Library (ITIL) Desired Certifications & Experience: Project Management Professional (PMP), Project Management Institute Certification Disciplined Agile Scrum Master (DASM) Certification and/or PMI Agile Certified Practitioner (PMI-ACP)® Certification Information Technology Infrastructure Library (ITIL) methodology Certification Business Process Management (BPM) certifications (e.g., Business Process Modeling & Notation, Certified Business Process Professional (CBPP) Organizational Change Management Certifications -Prosci Change Management Practitioner, Certified Change Management Professional (CCMP), Change Management Specialist (CMS) 5+ years' experience in executing projects using various Project Management Methodologies (PMBOK, SCRUM/AGILE). 5+ years' experience in executing system implementations using projects using various Software Development Methodologies (e.g., SDLC, Agile Software Development - DevOps Methodology - Rapid Application Development (RAD) - Lean Development) The ideal candidate will have the following desirable qualifications: Expert level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles. Expert level knowledge and working experience in Vendor Relationship Management best practices, managing the contractual, performance, and relationship aspects between the vendor and Solano County. Includes ensuring all contracted deliverables align with required warranty and utility standards. Advanced level knowledge and working experience in Organizational Change Management best practices, managing both the people and technology sides of change and integrating all OCM aspects in overall Project Implementation Plans. Advanced Knowledge and experience working with the Information Technology Infrastructure Library (ITIL) methodology. A ITIL certification in Service Design, Operations, Transition, and/or Process Improvement is desirable. Superior oral, written, presentation, and facilitation communication skills and the ability to synthesize technical data for non-technical audiences. Demonstrated experience in enabling effectiveness with influencing and engaging stakeholders across various levels within the organization. (e.g. Executive Summaries, Findings and Recommendations, Statement of Work, Board Agenda Items, etc.) Demonstrated expert level proficiency in documenting functional and non-functional requirements. Conversely, translating business requirements into technical requirementsusing a high degree of independence and technical expertise in assisting customers in defining and identifying business needs and requirements. Advanced experience evaluating vendor product specifications and contractual agreements for proposed IT projects (e.g. Product Specifications, Master Service Agreements, Support & Maintenance Agreements, Service Level Agreements, etc.) Demonstrated proficiency working with all Microsoft tools (Visio, Excel, PowerPoint, Word, Project, etc.) and developing process workflows, project schedules to manage and track major IT projects, as well as experience developing other project control documents for IT project management. Knowledge and experience with Business Relationship Management best practices (e.g., service request, service level agreements, customer satisfaction surveys, business processes, priorities, and formal complaints). Knowledge and working experience in leading and coaching project teams and unit staff, guide priorities, review work products for completeness, quality, accuracy, and adherence to standards. Superior knowledge and working experience in applying research and data analytical skills. Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels. Advanced knowledge and working experience in leading requirement and process development workshop(s). Advanced knowledge in scoping, planning, executing, resourcing and monitoring assigned project(s) to keep on schedule and on budget to deliver the end-to-end IT solutions. Advanced Knowledge and working experience in managing the relationship between technology and the business at the project level. Advanced knowledge and working experience communicating project related information to all levels of stakeholders, including department & division heads and proactively with the project team. Advanced knowledge and working experience in execute change, problem, release management processes to manage overall scope/schedule/cost of project. Advanced knowledge and working experience in developing IT system Deployment Plan for projects (as input to the consolidated plan) and executes the deployment (under the guidance of the Tech Lead if large/complex). Advanced knowledge and working experience working within an IT Delivery framework inclusive of Project Gate validations and managing IT system transitions to production warranty period. Advanced knowledge and working experience in IT Governance principles and techniques, aligning with governance frameworks, policy , controls, guiding principles , and supporting processes. Partner with ServiceNow ITSM governance committee in achieving operational and strategic objectives. Demonstrated experience leading cross-functional teams focused on excellence in customer service, engaging, educating and exciting staff with passion and commitment. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. POSITION REQUIREMENTS Education: Equivalent to an Associate's degree, preferably in information technology, or a closely related field. AND Experience : Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor's degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. To view the job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27840 Closing Date/Time: Open Until Filled
Jan 16, 2021
Full Time
THE POSITION The Solano County Department of Information Technology (DOIT) invites you to apply for the position of Information Technology Analyst IV - Technology Business Management Division This position works as part of a team providing IT Service Management, Project Management, and Business Relationship Management services to Solano County. The ideal candidate will have the following desired knowledge and experience: IT Project Management IT Project Governance & Controls Business & Technical Requirement Development IT Vendor & Business Relationship Management Business Process Modeling & Notation ServiceNow Project Management Platform Performance Reporting & Management Organizational Change Management Information Technology Infrastructure Library (ITIL) Desired Certifications & Experience: Project Management Professional (PMP), Project Management Institute Certification Disciplined Agile Scrum Master (DASM) Certification and/or PMI Agile Certified Practitioner (PMI-ACP)® Certification Information Technology Infrastructure Library (ITIL) methodology Certification Business Process Management (BPM) certifications (e.g., Business Process Modeling & Notation, Certified Business Process Professional (CBPP) Organizational Change Management Certifications -Prosci Change Management Practitioner, Certified Change Management Professional (CCMP), Change Management Specialist (CMS) 5+ years' experience in executing projects using various Project Management Methodologies (PMBOK, SCRUM/AGILE). 5+ years' experience in executing system implementations using projects using various Software Development Methodologies (e.g., SDLC, Agile Software Development - DevOps Methodology - Rapid Application Development (RAD) - Lean Development) The ideal candidate will have the following desirable qualifications: Expert level knowledge and working experience managing projects using all aspects of the Waterfall, Scrum/Agile Project Management best practices and principles. Expert level knowledge and working experience in Vendor Relationship Management best practices, managing the contractual, performance, and relationship aspects between the vendor and Solano County. Includes ensuring all contracted deliverables align with required warranty and utility standards. Advanced level knowledge and working experience in Organizational Change Management best practices, managing both the people and technology sides of change and integrating all OCM aspects in overall Project Implementation Plans. Advanced Knowledge and experience working with the Information Technology Infrastructure Library (ITIL) methodology. A ITIL certification in Service Design, Operations, Transition, and/or Process Improvement is desirable. Superior oral, written, presentation, and facilitation communication skills and the ability to synthesize technical data for non-technical audiences. Demonstrated experience in enabling effectiveness with influencing and engaging stakeholders across various levels within the organization. (e.g. Executive Summaries, Findings and Recommendations, Statement of Work, Board Agenda Items, etc.) Demonstrated expert level proficiency in documenting functional and non-functional requirements. Conversely, translating business requirements into technical requirementsusing a high degree of independence and technical expertise in assisting customers in defining and identifying business needs and requirements. Advanced experience evaluating vendor product specifications and contractual agreements for proposed IT projects (e.g. Product Specifications, Master Service Agreements, Support & Maintenance Agreements, Service Level Agreements, etc.) Demonstrated proficiency working with all Microsoft tools (Visio, Excel, PowerPoint, Word, Project, etc.) and developing process workflows, project schedules to manage and track major IT projects, as well as experience developing other project control documents for IT project management. Knowledge and experience with Business Relationship Management best practices (e.g., service request, service level agreements, customer satisfaction surveys, business processes, priorities, and formal complaints). Knowledge and working experience in leading and coaching project teams and unit staff, guide priorities, review work products for completeness, quality, accuracy, and adherence to standards. Superior knowledge and working experience in applying research and data analytical skills. Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels. Advanced knowledge and working experience in leading requirement and process development workshop(s). Advanced knowledge in scoping, planning, executing, resourcing and monitoring assigned project(s) to keep on schedule and on budget to deliver the end-to-end IT solutions. Advanced Knowledge and working experience in managing the relationship between technology and the business at the project level. Advanced knowledge and working experience communicating project related information to all levels of stakeholders, including department & division heads and proactively with the project team. Advanced knowledge and working experience in execute change, problem, release management processes to manage overall scope/schedule/cost of project. Advanced knowledge and working experience in developing IT system Deployment Plan for projects (as input to the consolidated plan) and executes the deployment (under the guidance of the Tech Lead if large/complex). Advanced knowledge and working experience working within an IT Delivery framework inclusive of Project Gate validations and managing IT system transitions to production warranty period. Advanced knowledge and working experience in IT Governance principles and techniques, aligning with governance frameworks, policy , controls, guiding principles , and supporting processes. Partner with ServiceNow ITSM governance committee in achieving operational and strategic objectives. Demonstrated experience leading cross-functional teams focused on excellence in customer service, engaging, educating and exciting staff with passion and commitment. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. POSITION REQUIREMENTS Education: Equivalent to an Associate's degree, preferably in information technology, or a closely related field. AND Experience : Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor's degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. To view the job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27840 Closing Date/Time: Open Until Filled
Solano County
Information Technology Analyst IV
Solano County, CA Fairfield, California, United States
THE POSITION The Solano County Department of Information Technology (DOIT) invites you to apply for the position of Information Technology Analyst IV - Health and Social Services Data Management Team. This position works as part of a team providing Data Management, Application Management and Analytics services for Solano County. The team is committed to timely and accurate systems in support of HSS to improve patient care. The Data Management and Analytics Staff in DoIT collaborate to design, implement, integrate, and maintain systems of data acquisition, transformation and analytics in support of patient care, service coordination and quality improvement activities. The team is responsible for the Azure Data Factory platform, the Dynamics 365 application including public portals and the Power BI visualization platform. The team is responsible for the several Electronic Health Care and Case Management systems. The position will support Solano County Health & Social Services design, development and support of integrated client data from many application sources to create actionable intelligence for improving care. In time, the Data Management and Analytics will grow beyond Health & Social Services to the other County departments. We are looking for an experienced data professional to help us maintain, improve, and grow the Azure data and analytics platform, perform outreach and engagement to increase participation and utilization of the platform, and conduct data processing, descriptive analyses, and outcome report development of healthcare and public assistance information. The ideal candidate will have the following desired practical and applied knowledge: Data Management platform with preferred emphasis on Azure Data Factory, Data Lake, Data Bricks and other Azure Data Management toolsets . Current generation Analytics platform with preferred emphasis on Power BI A Customer Resource Management tool including a public Portal with preferred emphasis on Dynamics 365 Data Management Body of Knowledge (DAMABOK) Electronic Health Record Systems with preferred emphasis on Avatar or NextGen HIPAA, HITECH, 42CFR related to health systems Strong organizational, analytical, and business process skills Interpersonal Communication Skills Leadership Quality The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. POSITION REQUIREMENTS Education : Equivalent to an Associate's degree, preferably in information technology, or a closely related field. AND Experience : Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor's degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. To view the job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27840 Closing Date/Time: Continuous
Jan 16, 2021
Full Time
THE POSITION The Solano County Department of Information Technology (DOIT) invites you to apply for the position of Information Technology Analyst IV - Health and Social Services Data Management Team. This position works as part of a team providing Data Management, Application Management and Analytics services for Solano County. The team is committed to timely and accurate systems in support of HSS to improve patient care. The Data Management and Analytics Staff in DoIT collaborate to design, implement, integrate, and maintain systems of data acquisition, transformation and analytics in support of patient care, service coordination and quality improvement activities. The team is responsible for the Azure Data Factory platform, the Dynamics 365 application including public portals and the Power BI visualization platform. The team is responsible for the several Electronic Health Care and Case Management systems. The position will support Solano County Health & Social Services design, development and support of integrated client data from many application sources to create actionable intelligence for improving care. In time, the Data Management and Analytics will grow beyond Health & Social Services to the other County departments. We are looking for an experienced data professional to help us maintain, improve, and grow the Azure data and analytics platform, perform outreach and engagement to increase participation and utilization of the platform, and conduct data processing, descriptive analyses, and outcome report development of healthcare and public assistance information. The ideal candidate will have the following desired practical and applied knowledge: Data Management platform with preferred emphasis on Azure Data Factory, Data Lake, Data Bricks and other Azure Data Management toolsets . Current generation Analytics platform with preferred emphasis on Power BI A Customer Resource Management tool including a public Portal with preferred emphasis on Dynamics 365 Data Management Body of Knowledge (DAMABOK) Electronic Health Record Systems with preferred emphasis on Avatar or NextGen HIPAA, HITECH, 42CFR related to health systems Strong organizational, analytical, and business process skills Interpersonal Communication Skills Leadership Quality The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. POSITION REQUIREMENTS Education : Equivalent to an Associate's degree, preferably in information technology, or a closely related field. AND Experience : Depending upon assignment: Five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note: A Bachelor's degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. To view the job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27840 Closing Date/Time: Continuous
Solano County
Information Technology Coordinator
Solano County, CA Fairfield, California, United States
THE POSITION KEEPING TECHNOLOGY MOVING IN THE LIBRARY The Information Technology Division of the Solano County Library is the organization's backbone. Without a functioning networking and current equipment, the Library cannot provide innovative services and programs. A Information Technology Coordinator is the leader of the team that implements and maintains the technological infrastructure to ensure Solano County Library keeps running by ensuring the networks and equipment is functioning properly. The IT Coordinator is responsible for overseeing and coordinating projects with executive level staff and multiple stakeholder groups and directing the work of and providing technical expertise to division and consortia staff. The Ideal IT Coordinator must be reactive to any issues that arise and proactive in identifying emerging technologies that will improve service delivery, adept at project management and making decisions with the needs of end users at the forefront, the information technology coordinator will lead a team that provides exceptional customer service to its internal customers while building productive relationships with colleagues throughout Solano County Library. The eligible list established from this recruitment will be used to fill full-time positions as vacancies occur or the needs arise. EDUCATION AND EXPERIENCE: Bachelor's degree from an accredited college or university, preferably in information technology field. AND Six (6) years of information technology experience involving information systems management, network systems administration, hardware/software maintenance, technical training/support experience including at least two years lead or supervisory experience. Note: Additional relevant technical experience may substitute on a year-for-year basis for the education requirement. To view the job description for this position, please visit: https://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15855 Closing Date/Time: Open Until Filled
Jan 16, 2021
Full Time
THE POSITION KEEPING TECHNOLOGY MOVING IN THE LIBRARY The Information Technology Division of the Solano County Library is the organization's backbone. Without a functioning networking and current equipment, the Library cannot provide innovative services and programs. A Information Technology Coordinator is the leader of the team that implements and maintains the technological infrastructure to ensure Solano County Library keeps running by ensuring the networks and equipment is functioning properly. The IT Coordinator is responsible for overseeing and coordinating projects with executive level staff and multiple stakeholder groups and directing the work of and providing technical expertise to division and consortia staff. The Ideal IT Coordinator must be reactive to any issues that arise and proactive in identifying emerging technologies that will improve service delivery, adept at project management and making decisions with the needs of end users at the forefront, the information technology coordinator will lead a team that provides exceptional customer service to its internal customers while building productive relationships with colleagues throughout Solano County Library. The eligible list established from this recruitment will be used to fill full-time positions as vacancies occur or the needs arise. EDUCATION AND EXPERIENCE: Bachelor's degree from an accredited college or university, preferably in information technology field. AND Six (6) years of information technology experience involving information systems management, network systems administration, hardware/software maintenance, technical training/support experience including at least two years lead or supervisory experience. Note: Additional relevant technical experience may substitute on a year-for-year basis for the education requirement. To view the job description for this position, please visit: https://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15855 Closing Date/Time: Open Until Filled
Solano County
Information Technology Analyst (Principal)
Solano County, CA Fairfield, California, United States
THE POSITION Closing Date/Time: Open Until Filled
Jan 16, 2021
Full Time
THE POSITION Closing Date/Time: Open Until Filled
Solano County
Information Technology Analyst (Principal)
Solano County, CA Fairfield, California, United States
THE POSITION Expanding and Sharing Technology throughout the County An Information Technology Analyst (Principal) manages and oversees a major information technology system, group, or program and plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi-departmental or countywide functions. There is currently one vacancy for Information Technology Analyst (Principal) in the Department of Information Technology, Security Division, Disaster Recovery/Business Continuity. The ideal candidates will have the following desired knowledge: Business Continuity Planning IT Disaster Recovery Planning Business Impact Analysis Enterprise Risk Management Security Incident Response IT Disaster Recovery Policy and Process Backup Technologies and Processes Cloud Technologies Project Management The ideal candidates will have the following desired qualifications: Minimum of five years' experience in implementing Business Continuity Management (BCM), IT Disaster Recovery (DR) and Crisis Management plans. Advanced knowledge of principles, procedures, regulations and techniques of BCM, Crisis Management and IT Disaster Response. Demonstrated knowledge of BCM, IT disaster recovery, crisis management, and supplier risk and contingency concepts, strategies and solutions. Experience in creating and defining new operational models and procedures, and explaining complex problems or situations. Experience in defining, implementing and enforcing enterprise risk-based standards, processes and procedures for identifying, assessing, and mitigating a broad range of threats, and responding to disruptions in business or IT operations. Advanced knowledge and experience in backup technologies and processes. Experience working effectively with business units to facilitate information security risk assessment and risk management processes. Advanced knowledge and experience in conducting Business Impact Analysis (BIA) exercises to ensure all plans are maintained in line with changing business requirements. Experience in establishing an enterprise-wide BCM/DR program budget and financial review process. Advanced knowledge and experience in selecting, deploying and using BCM/DR planning tools, emergency/mass notification services and crisis management platforms. Strong leadership skills, particularly project management, influence and relationship building, and conflict identification and resolution. Ability to identify, anticipate and prioritize business risks and impacts, develop and execute appropriate responses, make difficult operational decisions that may impact multiple business operations, and monitor and report on the results of those decisions to senior management. By demonstrating due diligence in these areas, and by communicating effectively about the enterprise's ongoing risk-based activities, the successful BCM program leader will play an important part in maintaining stakeholder confidence. Business Continuity Management and IT Disaster Recovery certification is desirable, such as Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), Disaster Recovery Certified Planner (DRCP), Disaster Recovery Certified Specialist (DRCS), Disaster Recovery Certified Expert (DRCE) or other similar credentials. Excellent verbal, written, and interpersonal communication skills, with the ability to communicate business and IT risks and their impacts on business productivity. The eligible list created as a result of this recruitment will be used to fill full-time regular or limited-term positions as vacancies occur or the need arises. POSITION REQUIREMENT EDUCATION: Bachelor's degree from an accredited college or university, preferably in Information Technology or related field. AND EXPERIENCE: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. OTHER REQUIREMENTS Licensing, Certification and Registration Requirements: Applicants may be required to possess a valid California Driver's License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. To view the job description for this position, please visit: http://solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27827 Closing Date/Time: Open Until Filled
Jan 16, 2021
Full Time
THE POSITION Expanding and Sharing Technology throughout the County An Information Technology Analyst (Principal) manages and oversees a major information technology system, group, or program and plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi-departmental or countywide functions. There is currently one vacancy for Information Technology Analyst (Principal) in the Department of Information Technology, Security Division, Disaster Recovery/Business Continuity. The ideal candidates will have the following desired knowledge: Business Continuity Planning IT Disaster Recovery Planning Business Impact Analysis Enterprise Risk Management Security Incident Response IT Disaster Recovery Policy and Process Backup Technologies and Processes Cloud Technologies Project Management The ideal candidates will have the following desired qualifications: Minimum of five years' experience in implementing Business Continuity Management (BCM), IT Disaster Recovery (DR) and Crisis Management plans. Advanced knowledge of principles, procedures, regulations and techniques of BCM, Crisis Management and IT Disaster Response. Demonstrated knowledge of BCM, IT disaster recovery, crisis management, and supplier risk and contingency concepts, strategies and solutions. Experience in creating and defining new operational models and procedures, and explaining complex problems or situations. Experience in defining, implementing and enforcing enterprise risk-based standards, processes and procedures for identifying, assessing, and mitigating a broad range of threats, and responding to disruptions in business or IT operations. Advanced knowledge and experience in backup technologies and processes. Experience working effectively with business units to facilitate information security risk assessment and risk management processes. Advanced knowledge and experience in conducting Business Impact Analysis (BIA) exercises to ensure all plans are maintained in line with changing business requirements. Experience in establishing an enterprise-wide BCM/DR program budget and financial review process. Advanced knowledge and experience in selecting, deploying and using BCM/DR planning tools, emergency/mass notification services and crisis management platforms. Strong leadership skills, particularly project management, influence and relationship building, and conflict identification and resolution. Ability to identify, anticipate and prioritize business risks and impacts, develop and execute appropriate responses, make difficult operational decisions that may impact multiple business operations, and monitor and report on the results of those decisions to senior management. By demonstrating due diligence in these areas, and by communicating effectively about the enterprise's ongoing risk-based activities, the successful BCM program leader will play an important part in maintaining stakeholder confidence. Business Continuity Management and IT Disaster Recovery certification is desirable, such as Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), Disaster Recovery Certified Planner (DRCP), Disaster Recovery Certified Specialist (DRCS), Disaster Recovery Certified Expert (DRCE) or other similar credentials. Excellent verbal, written, and interpersonal communication skills, with the ability to communicate business and IT risks and their impacts on business productivity. The eligible list created as a result of this recruitment will be used to fill full-time regular or limited-term positions as vacancies occur or the need arises. POSITION REQUIREMENT EDUCATION: Bachelor's degree from an accredited college or university, preferably in Information Technology or related field. AND EXPERIENCE: Six (6) years of information technology systems and/or application development and support experience including two (2) years of project lead or supervisory responsibility. Note: Additional experience may substitute on a year for year basis for the educational requirement. OTHER REQUIREMENTS Licensing, Certification and Registration Requirements: Applicants may be required to possess a valid California Driver's License, Class C. Some positions in this class will require technical certifications demonstrating expertise in specific bodies of knowledge. To view the job description for this position, please visit: http://solanocounty.com/civicax/filebank/blobdload.aspx?blobid=27827 Closing Date/Time: Open Until Filled
Monterey County Human Resources
ERP Software Programmer Analyst III
Monterey County Human Resources Salinas, California, United States
Position Description Open Until Filled Priority Screen Date: January 1, 2021 Exam #: 20/16C44/12SP All application material must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled. The Information Technology Department (ITD) consists of four operational divisions: Administration; Applications & Customer Support; Infrastructure & Operations; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. View recent ITD initiatives and accomplishments here . The Applications & Customer Support Division of ITD is currently seeking an experienced Software Programmer Analyst to provide development and production support for the County's Enterprise Resource Planning (HRM/Payroll/Finance/Budget) applications and other commercial-off-the-shelf (COTS) solutions. The incumbent will be responsible for the operational support of the ERP applications, developing software integration and complex reports, researching, analyzing and troubleshooting issues, and supporting the nightly scheduled batch cycles. The ideal candidate will be well-versed in application development/implementation, system integration, report development, production support, and have expertise in SQL Server (T-SQL), Power BI, Business Objects, PowerShell, and other Microsoft development platforms. The successful candidate will be able to work collaboratively in a fast-paced team environment, learn and develop technical solutions to business problems, and effectively partner with vendors, appropriate business Subject Matter Experts (SMEs), other ITD teams such as Infrastructure, Operations and Security teams and leaders to meet or exceed customer expectations. The Eligible List established by this recruitment may be used to fill current and future vacancies on a permanent or temporary basis. Examples of Duties Paramount duties include: Plans, gathers requirements, designs, builds, customizes, tests, implements, and maintains Enterprise Software Systems and operations. Serves as liaison between vendor, technical support, network team, and departments to resolve complex system problems, and coordinates, implements and documents corrective measures. Integrates systems across multiple platforms and technologies. Deploys patches and coordinates the resolution of enterprise server or application problems with vendors, ITD, and departmental support staff to ensure continuous availability, integrity and optimal performance of applications. Develops applications/dashboards and complex reports for users in support of improved efficiency and streamlined processes. Produces and maintains technical documentation for the knowledge base. Designs procedures for testing new and revised software; conducts tests to evaluate conformance to specifications and to identify and correct problems. Monitors and corrects problems with production systems. Evaluates, implements and supports Commercial-of-the-Shelf (COTS) solutions. Participates in educational and professional development programs to remain current in the information technology field. Provides leadership and mentoring to other software programmers and project teams. To view the job description visit the Monterey County website: https://www2.co.monterey.ca.us/pages/hr/class-specs/16C44.pdf THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Knowledge of: Principles and techniques used in the analysis and development of information technology applications. Uses and limitations of information technology business applications programming. Principles and techniques of software and system quality assurance and control. Principles of information entry, storage and retrieval. Principles and practices of project and technical documentation. Principles, practices and techniques for providing customer support. Principles and practices of project management. Principles of electronic data communications. Current developments in information technology. Windows, SQL Server or other software system and DBMS commands. Methods and techniques used in virtual or physical client-server systems and server-based network platforms equivalent to those utilized in Monterey County. Skill and Ability to: Write SQL queries to collect and analyze data, validate conclusions, and make recommendations. Think creatively to develop new methods, procedures or approaches to achieve desired results. Modify and write programs for efficient business applications. Write systems and programming documentation. Identify and solve problems in programs and production systems. Apply advanced programming languages and tools. Follow oral and written instructions and understand complex written procedures, technical manuals and operations documentation. Write clear, concise instructions and/or training plans. Communicate complex technical concepts to non-technical users. Establish and maintain effective work relationships and customer service. Organize and prioritize work, set priorities to meet deadlines, and work within prescribed time constraints. Serve as a technical resource and functional lead to others as needed. Work effectively and maintain efficiency in adverse or emergency situations. Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Completion of coursework leading to a four (4) year degree in Computer Science or a closely related field; and six (6) years of experience performing both data processing systems analysis, design, and programming for business applications, which involved analysis and design of several systems or segments of major systems. OR Ten (10) years of experience performing both data processing systems analysis, design, and programming for business applications, which involved analysis and design of several systems or segments of major systems. Additional Information Conditions of employment include: Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours as needed, including on-call, evenings, weekends, holidays, and during times of emergency and/or disaster. The physical and sensory requirements for this classification include: Ability to work at a computer terminal for long periods of time. Benefits: Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. Notes: As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identify and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! Our website: www.co.monterey.ca.us/personnel Applications may also be obtained from and submitted to: Monterey County, Information Technology Department, Human Resources Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Email: palucksm@co.monterey.ca.us | Phone: (831) 759-6984 Our website: https://www.co.monterey.ca.us/government/departments-i-z/information-technology The selection process is tentative, and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application packet will include: A completed County of Monterey employment application Responses to the supplemental questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984. Closing Date/Time: Continuous
Jan 16, 2021
Full Time
Position Description Open Until Filled Priority Screen Date: January 1, 2021 Exam #: 20/16C44/12SP All application material must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled. The Information Technology Department (ITD) consists of four operational divisions: Administration; Applications & Customer Support; Infrastructure & Operations; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. View recent ITD initiatives and accomplishments here . The Applications & Customer Support Division of ITD is currently seeking an experienced Software Programmer Analyst to provide development and production support for the County's Enterprise Resource Planning (HRM/Payroll/Finance/Budget) applications and other commercial-off-the-shelf (COTS) solutions. The incumbent will be responsible for the operational support of the ERP applications, developing software integration and complex reports, researching, analyzing and troubleshooting issues, and supporting the nightly scheduled batch cycles. The ideal candidate will be well-versed in application development/implementation, system integration, report development, production support, and have expertise in SQL Server (T-SQL), Power BI, Business Objects, PowerShell, and other Microsoft development platforms. The successful candidate will be able to work collaboratively in a fast-paced team environment, learn and develop technical solutions to business problems, and effectively partner with vendors, appropriate business Subject Matter Experts (SMEs), other ITD teams such as Infrastructure, Operations and Security teams and leaders to meet or exceed customer expectations. The Eligible List established by this recruitment may be used to fill current and future vacancies on a permanent or temporary basis. Examples of Duties Paramount duties include: Plans, gathers requirements, designs, builds, customizes, tests, implements, and maintains Enterprise Software Systems and operations. Serves as liaison between vendor, technical support, network team, and departments to resolve complex system problems, and coordinates, implements and documents corrective measures. Integrates systems across multiple platforms and technologies. Deploys patches and coordinates the resolution of enterprise server or application problems with vendors, ITD, and departmental support staff to ensure continuous availability, integrity and optimal performance of applications. Develops applications/dashboards and complex reports for users in support of improved efficiency and streamlined processes. Produces and maintains technical documentation for the knowledge base. Designs procedures for testing new and revised software; conducts tests to evaluate conformance to specifications and to identify and correct problems. Monitors and corrects problems with production systems. Evaluates, implements and supports Commercial-of-the-Shelf (COTS) solutions. Participates in educational and professional development programs to remain current in the information technology field. Provides leadership and mentoring to other software programmers and project teams. To view the job description visit the Monterey County website: https://www2.co.monterey.ca.us/pages/hr/class-specs/16C44.pdf THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Knowledge of: Principles and techniques used in the analysis and development of information technology applications. Uses and limitations of information technology business applications programming. Principles and techniques of software and system quality assurance and control. Principles of information entry, storage and retrieval. Principles and practices of project and technical documentation. Principles, practices and techniques for providing customer support. Principles and practices of project management. Principles of electronic data communications. Current developments in information technology. Windows, SQL Server or other software system and DBMS commands. Methods and techniques used in virtual or physical client-server systems and server-based network platforms equivalent to those utilized in Monterey County. Skill and Ability to: Write SQL queries to collect and analyze data, validate conclusions, and make recommendations. Think creatively to develop new methods, procedures or approaches to achieve desired results. Modify and write programs for efficient business applications. Write systems and programming documentation. Identify and solve problems in programs and production systems. Apply advanced programming languages and tools. Follow oral and written instructions and understand complex written procedures, technical manuals and operations documentation. Write clear, concise instructions and/or training plans. Communicate complex technical concepts to non-technical users. Establish and maintain effective work relationships and customer service. Organize and prioritize work, set priorities to meet deadlines, and work within prescribed time constraints. Serve as a technical resource and functional lead to others as needed. Work effectively and maintain efficiency in adverse or emergency situations. Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Completion of coursework leading to a four (4) year degree in Computer Science or a closely related field; and six (6) years of experience performing both data processing systems analysis, design, and programming for business applications, which involved analysis and design of several systems or segments of major systems. OR Ten (10) years of experience performing both data processing systems analysis, design, and programming for business applications, which involved analysis and design of several systems or segments of major systems. Additional Information Conditions of employment include: Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours as needed, including on-call, evenings, weekends, holidays, and during times of emergency and/or disaster. The physical and sensory requirements for this classification include: Ability to work at a computer terminal for long periods of time. Benefits: Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. Notes: As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identify and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line! Our website: www.co.monterey.ca.us/personnel Applications may also be obtained from and submitted to: Monterey County, Information Technology Department, Human Resources Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street Salinas, CA 93905 Email: palucksm@co.monterey.ca.us | Phone: (831) 759-6984 Our website: https://www.co.monterey.ca.us/government/departments-i-z/information-technology The selection process is tentative, and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application packet will include: A completed County of Monterey employment application Responses to the supplemental questions All application materials must be received by the priority screen date for a guaranteed review. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984. Closing Date/Time: Continuous
Monterey County Human Resources
Departmental Information Systems Specialist
Monterey County Human Resources Salinas, California, United States
Position Description  Open Date: September 11, 2020 Priority Screen Date: September 25, 2020 Final Filing Date: Open until Filled Exam# 20/43J04/09EV                                                     SUMMARY OF POSITION The Monterey County Health Department, Clinic Services Bureau is seeking individuals for the position of Departmental Information Systems Specialist (DISS). The DISS acts as a resource person for users of specialized automated systems (i.e. EPIC Electronic Medical Record) providing support, training, and instruction related to the use of computer applications to staff. This position will be first response to users; coordinate with vendors, Health Department IT, and Monterey County IT to resolve issues; and suggest, implement and support process improvements based on system and operational knowledge. The Clinic Services Bureau operates seven clinics, including the Alisal Health Center, Seaside Family Health Center, Monterey County Health Clinic at Marina and the four Laurel Clinics located in Salinas, which include Family Practice, Internal Medicine, Laurel Vista, NIDO and Pediatrics. FLEXIBLE SERIES This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. The eligible list established from this recruitment process may be used to fill the current and future vacancies on a regular full-time, part-time, or temporary  basis County-wide. Examples of Duties THE IDEAL CANDIDATE Will have a proven track record in the following areas: Act as a resource person for users: answer questions, perform first level problem diagnosis and correction, and resolve problems. Assist in identifying and resolving routine systems problems (programs, work stations, and related hardware and software). Confer with department staff regarding changes in manual and computer system design; collaborate with others (including vendors) to improve effectiveness of system. Make recommendations for improvements. Assist in preparing information of changes for users, instructional materials, and/or staff development tools for training. Document and track systems problems and write reports on issues. May complete, prepare, generate and distribute production reports and statistics. Knowledge of: Capability and limitations of various computer operating systems including DOS, Windows, and networks. Internet Operation and use, including browser and file transfer protocol. Training principles, practices, methods, and techniques of automated system applications. Computer applications and/or systems used in data management; such as Excel, Word Access, etc. Principles and practices of recordkeeping. Customer service techniques Skill in and Ability to: Identifying, evaluating, and researching application systems, problems and coordinating corrective actions as required, with computer support personnel Gathering information and analyzing data to establish and maintain system user protocol. Organizing, prioritizing, scheduling, and coordinating workflow to meet project deadlines. Providing excellent and courteous customer service with staff and the public and establishing and maintaining effective working relationships. Communicate with vendors regarding problems and user questions. Make recommendations for system and operational enhancements. Read and comprehend written materials on wide variety of application system subjects. Maintain confidentiality of information in accordance with legal standards and/or County regulations. Communication technical information clearly and effectively with all levels of staff in the organization, both orally and in writing. Understand and follow oral and written instructions. Characteristics of Ideal Candidate: Excellent customer service skills Excellent written and verbal communication Independent worker Strong team player Detail oriented Initiative Meets deadlines/prioritization Time management skills Examples of Experience/Education/Training The knowledge, skills and abilities listed above may be acquired through various types of education, training, and/or experience, typically: High School Diploma and two (2) years of experience working with computer systems in a relevant environment                                                                                 OR An Associate of Science degree in computer science, computer information systems or a closely related field, and minimum of one (1) year of experience working with computer systems, preferably in a similar environment. Conditions of Employment: As a condition of employment, the incumbent will be required to:   Be available to work a flexible schedule including evenings, weekends, holidays and during times of disaster or emergency. Successfully pass an extensive background investigation to the satisfaction of the Appointing Authority with the ability to be bonded. The Health Department will conduct thorough background and reference checks which include a Department of Justice fingerprint check. The Applicant will be required to execute a consent and waiver for the background investigation. Possess and maintain a valid California Class C Driver's License with a satisfactory driving record. For a complete job description please visit https://www2.co.monterey.ca.us/pages/hr/class-specs/43J04.pdf Additional Information APPLICATION & SELECTION PROCEDURES TO APPLY : Submit the following to the Monterey County Health Department, Human Resources Division, 1270 Natividad Road, Salinas, CA  93906 by the Priority Screen Date: Friday, September 25, 2020   Monterey County Employment Application form Responses to the Supplemental Questions Or apply on-line at www.co.monterey.ca.us/personnel All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on a needed basis until the position is filled. Please be aware if the application form and responses to supplemental questions is not submitted by the priority screening date, the application will be removed from further consideration and not be considered further. The selection process is tentative, and applicants will be notified if changes are made. Resumes may be submitted, but will not be accepted in lieu of required application materials . Application materials will be competitively evaluated.  Those applicants who are determined to be most appropriately qualified will be invited to participate further in the process. To further assess applicant's possession of required qualifications, this examination may include an oral examination, pre-exam exercise, performance exercise, performance exam, and/or written examination. For more information or to receive application materials, contact the Health Department Human Resources Division at 831-755-4519. SPECIAL NOTE: If you believe you possess a disability that would require test accommodations, please call the Health Department Human Resources Office at 831-755-4519. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States. If you are hired into this classification in a temporary position, your salary will be hourly and you will not be eligible for the benefits listed below. BENEFITS:  The County offers an excellent benefits package (J Bargaining Unit) The County of Monterey offers a premium benefit package. A summary of benefits for this position can be viewed on the County website. This information is intended to provide you with a general summary of benefits available and is not legally binding. The benefits listed in the Monterey County Personnel Policies & Practices Resolution or "J" MOU prevails over this listing. See https://www.co.monterey.ca.us/home/showdocument?id=78044 for more information (J Bargaining Unit Benefit Summary Sheet.)  EQUAL OPPORTUNITY:  Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for persons with disabilities. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-4946.   Closing Date/Time: Continuous
Jan 16, 2021
Full Time
Position Description  Open Date: September 11, 2020 Priority Screen Date: September 25, 2020 Final Filing Date: Open until Filled Exam# 20/43J04/09EV                                                     SUMMARY OF POSITION The Monterey County Health Department, Clinic Services Bureau is seeking individuals for the position of Departmental Information Systems Specialist (DISS). The DISS acts as a resource person for users of specialized automated systems (i.e. EPIC Electronic Medical Record) providing support, training, and instruction related to the use of computer applications to staff. This position will be first response to users; coordinate with vendors, Health Department IT, and Monterey County IT to resolve issues; and suggest, implement and support process improvements based on system and operational knowledge. The Clinic Services Bureau operates seven clinics, including the Alisal Health Center, Seaside Family Health Center, Monterey County Health Clinic at Marina and the four Laurel Clinics located in Salinas, which include Family Practice, Internal Medicine, Laurel Vista, NIDO and Pediatrics. FLEXIBLE SERIES This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. The eligible list established from this recruitment process may be used to fill the current and future vacancies on a regular full-time, part-time, or temporary  basis County-wide. Examples of Duties THE IDEAL CANDIDATE Will have a proven track record in the following areas: Act as a resource person for users: answer questions, perform first level problem diagnosis and correction, and resolve problems. Assist in identifying and resolving routine systems problems (programs, work stations, and related hardware and software). Confer with department staff regarding changes in manual and computer system design; collaborate with others (including vendors) to improve effectiveness of system. Make recommendations for improvements. Assist in preparing information of changes for users, instructional materials, and/or staff development tools for training. Document and track systems problems and write reports on issues. May complete, prepare, generate and distribute production reports and statistics. Knowledge of: Capability and limitations of various computer operating systems including DOS, Windows, and networks. Internet Operation and use, including browser and file transfer protocol. Training principles, practices, methods, and techniques of automated system applications. Computer applications and/or systems used in data management; such as Excel, Word Access, etc. Principles and practices of recordkeeping. Customer service techniques Skill in and Ability to: Identifying, evaluating, and researching application systems, problems and coordinating corrective actions as required, with computer support personnel Gathering information and analyzing data to establish and maintain system user protocol. Organizing, prioritizing, scheduling, and coordinating workflow to meet project deadlines. Providing excellent and courteous customer service with staff and the public and establishing and maintaining effective working relationships. Communicate with vendors regarding problems and user questions. Make recommendations for system and operational enhancements. Read and comprehend written materials on wide variety of application system subjects. Maintain confidentiality of information in accordance with legal standards and/or County regulations. Communication technical information clearly and effectively with all levels of staff in the organization, both orally and in writing. Understand and follow oral and written instructions. Characteristics of Ideal Candidate: Excellent customer service skills Excellent written and verbal communication Independent worker Strong team player Detail oriented Initiative Meets deadlines/prioritization Time management skills Examples of Experience/Education/Training The knowledge, skills and abilities listed above may be acquired through various types of education, training, and/or experience, typically: High School Diploma and two (2) years of experience working with computer systems in a relevant environment                                                                                 OR An Associate of Science degree in computer science, computer information systems or a closely related field, and minimum of one (1) year of experience working with computer systems, preferably in a similar environment. Conditions of Employment: As a condition of employment, the incumbent will be required to:   Be available to work a flexible schedule including evenings, weekends, holidays and during times of disaster or emergency. Successfully pass an extensive background investigation to the satisfaction of the Appointing Authority with the ability to be bonded. The Health Department will conduct thorough background and reference checks which include a Department of Justice fingerprint check. The Applicant will be required to execute a consent and waiver for the background investigation. Possess and maintain a valid California Class C Driver's License with a satisfactory driving record. For a complete job description please visit https://www2.co.monterey.ca.us/pages/hr/class-specs/43J04.pdf Additional Information APPLICATION & SELECTION PROCEDURES TO APPLY : Submit the following to the Monterey County Health Department, Human Resources Division, 1270 Natividad Road, Salinas, CA  93906 by the Priority Screen Date: Friday, September 25, 2020   Monterey County Employment Application form Responses to the Supplemental Questions Or apply on-line at www.co.monterey.ca.us/personnel All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on a needed basis until the position is filled. Please be aware if the application form and responses to supplemental questions is not submitted by the priority screening date, the application will be removed from further consideration and not be considered further. The selection process is tentative, and applicants will be notified if changes are made. Resumes may be submitted, but will not be accepted in lieu of required application materials . Application materials will be competitively evaluated.  Those applicants who are determined to be most appropriately qualified will be invited to participate further in the process. To further assess applicant's possession of required qualifications, this examination may include an oral examination, pre-exam exercise, performance exercise, performance exam, and/or written examination. For more information or to receive application materials, contact the Health Department Human Resources Division at 831-755-4519. SPECIAL NOTE: If you believe you possess a disability that would require test accommodations, please call the Health Department Human Resources Office at 831-755-4519. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States. If you are hired into this classification in a temporary position, your salary will be hourly and you will not be eligible for the benefits listed below. BENEFITS:  The County offers an excellent benefits package (J Bargaining Unit) The County of Monterey offers a premium benefit package. A summary of benefits for this position can be viewed on the County website. This information is intended to provide you with a general summary of benefits available and is not legally binding. The benefits listed in the Monterey County Personnel Policies & Practices Resolution or "J" MOU prevails over this listing. See https://www.co.monterey.ca.us/home/showdocument?id=78044 for more information (J Bargaining Unit Benefit Summary Sheet.)  EQUAL OPPORTUNITY:  Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for persons with disabilities. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-4946.   Closing Date/Time: Continuous