City of Newport Beach, CA
Newport Beach, California, United States
Definition The City of Newport Beach seeks a motivated individual to join the City Manager's Office. Check out this video to see what it is like working for the City of Newport Beach! Currently, there is one full-time Information Technology (IT) Analyst vacancy assigned to Applications. This position will be responsible for the development, implementation, and support of enterprise applications that are integral to the day-to-day operations of the organization. Key duties for this position are the design and development of computer applications, enterprise system implementation & integrations, as well as IT related business process analysis & re-engineering. SCHEDULE: This position may work a 5/40, 9/80, or 4/10 schedule. SELECTION COMPONENTS: Application Evaluation: Applications will be accepted on a continuous basis with the first review date of September 26, 2024. In order for the application package to be considered complete, candidates are required to attach a resume to their online application. The recruitment will remain open until the position is filled. Virtual Interview: Those candidates deemed most qualified as reflected in their online application will be invited to a virtual interview tentatively scheduled for October 23 , 2024 . Passing applicants will be placed on an eligibility list that may be used to fill future vacancies as they occur. CAREER PATH : The career path for this position includes: Senior IT Analyst and IT Supervisor. RETIREMENT: The City offers an excellent benefits package and membership in the California Public Employees' Retirement Systems (CalPERS). The retirement formula is based on appointment date and membership status with CalPERS and the employee is required to contribute 11.5% of pay towards the retirement benefit. Essential Duties Please see the online job specification f or a more detailed description of essential duties. Please note the current vacancy is in Applications. Qualifications Please see the online job specification f or a more detailed description of qualifications. Please note the current vacancy is in Applications. Experience & Education and License/Certificate A combination of experience and training that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Depending on area of assignment, three (3) years of increasingly responsible professional experience in: application development, design & testing, web-based applications and database integration, computer systems analysis, data analysis and reporting; or hardware and software support, with at least one year of experience in administering Microsoft Server, Microsoft Exchange, Microsoft Active Directory, Security and LAN/WAN software and hardware; or experience designing, implementing and maintaining GIS databases, surveying principles, cartography and map layer design. Education: Equivalent to a Bachelor's degree from an accredited college or university with major coursework in management information systems, computer science, or a related field. License or Certificate: Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver's license and an acceptable driving record are required. Please Note: Candidates deemed most qualified, as reflected in their application materials, will be invited to continue in the recruitment process. The prospective candidate must successfully complete a thorough background review, including being fingerprinted by the Newport Beach Police Department. The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature, date, surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered. Disaster Service Worker: In accordance with Government Code Section 3100, City of Newport Beach employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly.
Definition The City of Newport Beach seeks a motivated individual to join the City Manager's Office. Check out this video to see what it is like working for the City of Newport Beach! Currently, there is one full-time Information Technology (IT) Analyst vacancy assigned to Applications. This position will be responsible for the development, implementation, and support of enterprise applications that are integral to the day-to-day operations of the organization. Key duties for this position are the design and development of computer applications, enterprise system implementation & integrations, as well as IT related business process analysis & re-engineering. SCHEDULE: This position may work a 5/40, 9/80, or 4/10 schedule. SELECTION COMPONENTS: Application Evaluation: Applications will be accepted on a continuous basis with the first review date of September 26, 2024. In order for the application package to be considered complete, candidates are required to attach a resume to their online application. The recruitment will remain open until the position is filled. Virtual Interview: Those candidates deemed most qualified as reflected in their online application will be invited to a virtual interview tentatively scheduled for October 23 , 2024 . Passing applicants will be placed on an eligibility list that may be used to fill future vacancies as they occur. CAREER PATH : The career path for this position includes: Senior IT Analyst and IT Supervisor. RETIREMENT: The City offers an excellent benefits package and membership in the California Public Employees' Retirement Systems (CalPERS). The retirement formula is based on appointment date and membership status with CalPERS and the employee is required to contribute 11.5% of pay towards the retirement benefit. Essential Duties Please see the online job specification f or a more detailed description of essential duties. Please note the current vacancy is in Applications. Qualifications Please see the online job specification f or a more detailed description of qualifications. Please note the current vacancy is in Applications. Experience & Education and License/Certificate A combination of experience and training that would likely provide the required knowledge and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Depending on area of assignment, three (3) years of increasingly responsible professional experience in: application development, design & testing, web-based applications and database integration, computer systems analysis, data analysis and reporting; or hardware and software support, with at least one year of experience in administering Microsoft Server, Microsoft Exchange, Microsoft Active Directory, Security and LAN/WAN software and hardware; or experience designing, implementing and maintaining GIS databases, surveying principles, cartography and map layer design. Education: Equivalent to a Bachelor's degree from an accredited college or university with major coursework in management information systems, computer science, or a related field. License or Certificate: Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver's license and an acceptable driving record are required. Please Note: Candidates deemed most qualified, as reflected in their application materials, will be invited to continue in the recruitment process. The prospective candidate must successfully complete a thorough background review, including being fingerprinted by the Newport Beach Police Department. The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature, date, surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered. Disaster Service Worker: In accordance with Government Code Section 3100, City of Newport Beach employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly.
PLACER COUNTY, CA
Auburn, California, United States
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Information Technology Health and Human Services office is seeking a skilled Software Developer to join the team! This role involves developing and maintaining software applications, reports, and automated processes to improve efficiency. The ideal candidate should have a strong background in MS Visual Studio web applications, C#, Blazor, and CoPilot Studio, as well as experience with Data Warehouse tools like SSIS, SSAS, and SSRS. Proficiency in Microsoft Power BI and T-SQL, including the ability to read and write complex stored procedures and understand data table relationships and database security, is also essential. We are looking for someone with keen attention to detail who can interpret business requirements and either develop new software or enhance existing solutions using best practices. The candidate must be able to follow detailed instructions, whether written or verbal, work within established guidelines and thrive both independently and in a collaborative environment. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Information Technology Analyst series. Positions in this class are distinguished from Information Technology Analyst I by the performance of the full range of duties. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. The Information Technology Analyst I and Information Technology Analyst II classifications are distinguished from the Information Technology Specialist classification series in that the Information Technology Analyst series describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of solutions to meet the identified business or system needs, including work which emphasizes business systems analysis and the development of technology solutions to resolve application problems or improve efficiency; network/telecommunications systems analysis, design, and administration; system analysis, design, and administration, and/or database analysis, design, and administration. In contrast, the Information Technology Specialist classification describes positions with responsibility for providing a broad range of routine and complex duties in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then architects and develops the technical solution, implementation of system upgrades or modifications, and user training. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems. Only unusual matters are referred to a supervisor. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide direct supervision over technical and/or specialist level staff. Incumbents may exercise technical or functional supervision over other professional staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following. Incumbents assigned to the Information Technology Analyst I classification initially perform the following duties in a learning and/or on-the-job training capacity. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization. Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for “requests for proposals” pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; designing and directing project testing and quality assurance processes for assigned projects; Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Performs other related duties as assigned. Functional Assignment Areas (While the majority of duties assigned to a position typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple areas) When assigned to Business Systems Analysis/Application Development (In addition to general duties) duties may include but are not limited to: Interacts with clients to analyze their business requirements and recommends technology solutions; identifies and maps business processes; gathers user requirements and translates non-technical business requirements from the Business Process Analyst or other assigned management staff into technical software specifications. Writes application and/or system design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Coordinates design, development and implementation processes with system programmers, network analysts, database administrators, and server administrators to implement new or modified application software. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Serves as main client interface on all aspects of application development projects. For third party software, coordinates project activities with vendors; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details; ensures compliance with County specifications and drives resolution of identified software bugs and deficiencies. Writes, revises, and maintains computer programs based on established specifications, using various computer languages and/or database platforms. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to users of particular applications. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of professional level information technology experience comparable to Information Technology Analyst I with Placer County Training: Equivalent to the completion of a Bachelor’s degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Structured analysis and database concepts. Computer hardware and software systems similar to those being used by the hiring department. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improve County processes or services. Communicate technical information to a wide variety of users. Interpret and explain pertinent County and Department policies and procedures. Explain the values and limitations of services requested. Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology if needed by the specific assignment. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those encountered during the course of the work. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends, and holidays. Functional Assignment Areas When assigned to Application Development (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and work flow analysis Various programming and scripting languages. Ability to: Conduct business process and needs analysis and propose technology solutions. Develop information system designs, flow charts, report layouts and screen designs. Read and interpret source code from one the County’s commonly used programming languages; develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting - frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: 10/16/2024 5:00:00 PM
Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION The Information Technology Health and Human Services office is seeking a skilled Software Developer to join the team! This role involves developing and maintaining software applications, reports, and automated processes to improve efficiency. The ideal candidate should have a strong background in MS Visual Studio web applications, C#, Blazor, and CoPilot Studio, as well as experience with Data Warehouse tools like SSIS, SSAS, and SSRS. Proficiency in Microsoft Power BI and T-SQL, including the ability to read and write complex stored procedures and understand data table relationships and database security, is also essential. We are looking for someone with keen attention to detail who can interpret business requirements and either develop new software or enhance existing solutions using best practices. The candidate must be able to follow detailed instructions, whether written or verbal, work within established guidelines and thrive both independently and in a collaborative environment. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Information Technology Analyst series. Positions in this class are distinguished from Information Technology Analyst I by the performance of the full range of duties. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. The Information Technology Analyst I and Information Technology Analyst II classifications are distinguished from the Information Technology Specialist classification series in that the Information Technology Analyst series describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of solutions to meet the identified business or system needs, including work which emphasizes business systems analysis and the development of technology solutions to resolve application problems or improve efficiency; network/telecommunications systems analysis, design, and administration; system analysis, design, and administration, and/or database analysis, design, and administration. In contrast, the Information Technology Specialist classification describes positions with responsibility for providing a broad range of routine and complex duties in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then architects and develops the technical solution, implementation of system upgrades or modifications, and user training. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems. Only unusual matters are referred to a supervisor. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide direct supervision over technical and/or specialist level staff. Incumbents may exercise technical or functional supervision over other professional staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following. Incumbents assigned to the Information Technology Analyst I classification initially perform the following duties in a learning and/or on-the-job training capacity. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization. Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for “requests for proposals” pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; designing and directing project testing and quality assurance processes for assigned projects; Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Performs other related duties as assigned. Functional Assignment Areas (While the majority of duties assigned to a position typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple areas) When assigned to Business Systems Analysis/Application Development (In addition to general duties) duties may include but are not limited to: Interacts with clients to analyze their business requirements and recommends technology solutions; identifies and maps business processes; gathers user requirements and translates non-technical business requirements from the Business Process Analyst or other assigned management staff into technical software specifications. Writes application and/or system design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Coordinates design, development and implementation processes with system programmers, network analysts, database administrators, and server administrators to implement new or modified application software. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Serves as main client interface on all aspects of application development projects. For third party software, coordinates project activities with vendors; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details; ensures compliance with County specifications and drives resolution of identified software bugs and deficiencies. Writes, revises, and maintains computer programs based on established specifications, using various computer languages and/or database platforms. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to users of particular applications. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of professional level information technology experience comparable to Information Technology Analyst I with Placer County Training: Equivalent to the completion of a Bachelor’s degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Structured analysis and database concepts. Computer hardware and software systems similar to those being used by the hiring department. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improve County processes or services. Communicate technical information to a wide variety of users. Interpret and explain pertinent County and Department policies and procedures. Explain the values and limitations of services requested. Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology if needed by the specific assignment. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those encountered during the course of the work. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends, and holidays. Functional Assignment Areas When assigned to Application Development (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and work flow analysis Various programming and scripting languages. Ability to: Conduct business process and needs analysis and propose technology solutions. Develop information system designs, flow charts, report layouts and screen designs. Read and interpret source code from one the County’s commonly used programming languages; develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting - frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: 10/16/2024 5:00:00 PM
Placer County
Roseville, CA, USA
This 100% in-office position requires the handling of highly sensitive and confidential information, including but not limited to medical reports, criminal histories, and crime reports involving pending investigations. The incumbent is expected to effectively communicate and interact with Deputy District Attorney staff and law enforcement agencies whose mission is to seek justice for crime victims and those involved in the criminal justice process.
The primary duties for this assignment are programming for case management and digital evidence systems, troubleshooting, analyzing, and resolving system/application-related requests including Help Desk, Web, Audio/Video editing, and Court support. The preferred programming languages for this assignment are Groovy, SQL, and Velocity. For more information on the District Attorney’s Office, please visit the website: District Attorney | Placer County, CA
This recruitment will be opened until filled. Qualified applicants are encouraged to apply immediately. The first round of interviews is tentatively scheduled for the week of October 7th. To be included in the first round of interviews, please submit your application materials by 5:00 pm on September 16, 2024. Applications received after September 16th will be screened and considered on a bi-weekly basis through the final filling deadline, October 15th at 5:00 pm. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise countywide. All District Attorney’s Office employees must undergo and pass a thorough background check.
This 100% in-office position requires the handling of highly sensitive and confidential information, including but not limited to medical reports, criminal histories, and crime reports involving pending investigations. The incumbent is expected to effectively communicate and interact with Deputy District Attorney staff and law enforcement agencies whose mission is to seek justice for crime victims and those involved in the criminal justice process.
The primary duties for this assignment are programming for case management and digital evidence systems, troubleshooting, analyzing, and resolving system/application-related requests including Help Desk, Web, Audio/Video editing, and Court support. The preferred programming languages for this assignment are Groovy, SQL, and Velocity. For more information on the District Attorney’s Office, please visit the website: District Attorney | Placer County, CA
This recruitment will be opened until filled. Qualified applicants are encouraged to apply immediately. The first round of interviews is tentatively scheduled for the week of October 7th. To be included in the first round of interviews, please submit your application materials by 5:00 pm on September 16, 2024. Applications received after September 16th will be screened and considered on a bi-weekly basis through the final filling deadline, October 15th at 5:00 pm. The eligible list established as a result of this recruitment may be used to fill future vacancies as they arise countywide. All District Attorney’s Office employees must undergo and pass a thorough background check.
Deschutes County
Bend, Oregon, United States
Summary ABOUT THE DEPARTMENT: The Information Technology Department supports the organization’s technology needs and provides leadership for future solutions. Deschutes County IT manages systems and infrastructure, and provides stable, secure, and reliable technical support services to County staff and clients. The department includes 22 employees and partners with other technical staff throughout the County. The department is dedicated to enhancing security, efficiency, and productivity and provides everything from phone support to application integration. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: This position involves managing the Operations group within the Information Technology (IT) Department, ensuring the efficient and secure configuration and maintenance of computer technology systems. As the leader of IT operations, the role oversees helpdesk support, workstation installation, enterprise data and server management, data center operations, and the network infrastructure. The successful candidate will drive strategic improvements in technology management, enforce data security policies, lead complex technical projects, and maintain strong relationships with stakeholders. This position also plays a key role in budget preparation, enterprise change management, and delivering high-quality technical support services across various County departments. In addition to these responsibilities, this role is a key part of the IT department's management team, actively contributing to strategic decision-making and long-term planning. You will collaborate with leadership to develop technology strategies, align key performance indicators (KPIs) with strategic goals, and shape the future direction of IT within the organization. This position also plays a critical role in budget preparation, enterprise change management, and delivering high-quality technical support services across various County departments. The ideal candidate will have a strong background in managing IT systems, a proven track record of implementing innovative technology solutions, and experience leading teams through organizational change. The typical schedule is M-F, but requires occasional after-hours work, including weekends and holidays, based on the business need to address critical IT issues, perform system maintenance, and handle emergencies. This position is located in Deschutes County and may be eligible for hybrid of in-office/remote work as allowed by policy and approved by the supervisor. Key Responsibilities: Managing IT Operations: Leading the IT Operations group, which includes helpdesk support, workstation installation, network infrastructure, cloud-based services, and data center operations. Leading IT projects: Manage multiple strategic IT projects, providing technical assistance, coordinating individual responsibilities, and maintaining project management standards. Enforcing Data Security: Ensure data security, confidentiality of records, and compliance with state and federal regulations regarding technology. What You Will Bring: Knowledge of or experience with: Technology Management: Knowledge of efficient management techniques for technology resources, including system integration and IT project planning. Network and Server Administration: Experience with network administration, server management, backup technology, troubleshooting, and Windows-based software applications. Regulatory Compliance: Understanding of state and federal regulations governing technology functions, especially in a government environment. Skill in: Technical Problem Solving: Ability to solve technical problems involving integrated operating systems, networking, and cloud solutions. Project Management: Proficient in managing complex IT projects, coordinating teams, and monitoring contractor/vendor performance. Communication: Effectively communicate technical issues and processes to non-technical staff and foster strong working relationships across departments. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $10,008.89 to $13,412.88 for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications Bachelor’s degree in Information Technology, Computer Science, or a closely related field; AND five (5) years of IT operations, applications development, and technical support experience, including managing experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 10/17/2024 11:59 PM Pacific
Summary ABOUT THE DEPARTMENT: The Information Technology Department supports the organization’s technology needs and provides leadership for future solutions. Deschutes County IT manages systems and infrastructure, and provides stable, secure, and reliable technical support services to County staff and clients. The department includes 22 employees and partners with other technical staff throughout the County. The department is dedicated to enhancing security, efficiency, and productivity and provides everything from phone support to application integration. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,250 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. We hope you’ll consider joining our talented team. ABOUT THE JOB: This position involves managing the Operations group within the Information Technology (IT) Department, ensuring the efficient and secure configuration and maintenance of computer technology systems. As the leader of IT operations, the role oversees helpdesk support, workstation installation, enterprise data and server management, data center operations, and the network infrastructure. The successful candidate will drive strategic improvements in technology management, enforce data security policies, lead complex technical projects, and maintain strong relationships with stakeholders. This position also plays a key role in budget preparation, enterprise change management, and delivering high-quality technical support services across various County departments. In addition to these responsibilities, this role is a key part of the IT department's management team, actively contributing to strategic decision-making and long-term planning. You will collaborate with leadership to develop technology strategies, align key performance indicators (KPIs) with strategic goals, and shape the future direction of IT within the organization. This position also plays a critical role in budget preparation, enterprise change management, and delivering high-quality technical support services across various County departments. The ideal candidate will have a strong background in managing IT systems, a proven track record of implementing innovative technology solutions, and experience leading teams through organizational change. The typical schedule is M-F, but requires occasional after-hours work, including weekends and holidays, based on the business need to address critical IT issues, perform system maintenance, and handle emergencies. This position is located in Deschutes County and may be eligible for hybrid of in-office/remote work as allowed by policy and approved by the supervisor. Key Responsibilities: Managing IT Operations: Leading the IT Operations group, which includes helpdesk support, workstation installation, network infrastructure, cloud-based services, and data center operations. Leading IT projects: Manage multiple strategic IT projects, providing technical assistance, coordinating individual responsibilities, and maintaining project management standards. Enforcing Data Security: Ensure data security, confidentiality of records, and compliance with state and federal regulations regarding technology. What You Will Bring: Knowledge of or experience with: Technology Management: Knowledge of efficient management techniques for technology resources, including system integration and IT project planning. Network and Server Administration: Experience with network administration, server management, backup technology, troubleshooting, and Windows-based software applications. Regulatory Compliance: Understanding of state and federal regulations governing technology functions, especially in a government environment. Skill in: Technical Problem Solving: Ability to solve technical problems involving integrated operating systems, networking, and cloud solutions. Project Management: Proficient in managing complex IT projects, coordinating teams, and monitoring contractor/vendor performance. Communication: Effectively communicate technical issues and processes to non-technical staff and foster strong working relationships across departments. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation $10,008.89 to $13,412.88 for a 172.67 hour work month. Excellent County benefit package when eligible. This position is available immediately. BENEFITS: Our robust health plan is offered at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Minimum Qualifications Bachelor’s degree in Information Technology, Computer Science, or a closely related field; AND five (5) years of IT operations, applications development, and technical support experience, including managing experience; OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the job. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Excellent County benefit package when eligible. Deschutes Countyoffers eligible employeesa comprehensive healthcare package that covers medical, prescription, dental, and vision coverage at a minimal cost of $95 per month for employee only or $116 per month for employee plus dependents. Coverage becomes effective the first of the month following1month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, DeschutesCounty provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 10/17/2024 11:59 PM Pacific
City of Austin, TX
Austin, TX, United States
Minimum Qualifications Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience Experience may substitute for education up to two (2) years Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants Austin Energy is seeking an IT Infrastructure Engineer to join the IT Network LAN & Telecom team to provide support for all aspects of the Unified Communications services the team supports. The position’s responsibilities include operational, hands-on support of all aspects of the unified communications infrastructure the team manages, including the configuration, installation, maintenance, patching, troubleshooting, and decommissioning of collaboration services infrastructure. The engineer’s duties include contributing to designing, implementing, managing, and maintaining a highly complex, secure, and reliable collaboration infrastructure, documenting and troubleshooting network components, and using experience to recommend new technologies and solutions. This position requires on-call rotation to support 24-hour utility operations and travel between local sites to survey in support of the integrated network solutions. This position requires a criminal and NERC background investigation. The primary duties of the position: Ensure compliance with all security policies, procedures, and standards to regulatory standards. Administer and build collaboration systems. Contributed to compliance duties such as security patch assessments, quarterly cyber access reviews, and verification of electronic access privileges. Administer modeling software and review business rules for access. Troubleshoot advanced systems/topologies/storage and support critical customers in a utility environment. Provide collaborative input to infrastructure planning and design. Travel to multiple work locations and participate in an on-call rotation within the 24-hour utility operations. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a Class C driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. CRITICAL : This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Pay Range Commensurate Hours Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. (40-hour work week). Additional work hours may be required to support 24-hour Utility operations, including evenings, weekends, holidays, inclement weather, and emergency closures. This position requires on-call assignments, which might result in a call back to work. Infrastructure team members must be onsite a minimum of twice a week. Job Close Date 10/03/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Experience: Experience supporting, implementing, operating, managing, monitoring, documenting, and troubleshooting basic collaboration infrastructure: Cisco Call Manager Cisco Unity Cisco Emergency Responder Cisco Instant Messaging and Presence (IM&P) Cisco Unified Contact Center Express (UCCx) Experience supporting, implementing, operating, managing, monitoring, documenting, and troubleshooting advanced collaboration infrastructure: SIP Trunk Cisco Webex (Webex application and Jabber) Cisco Webex Expressways Audio Recording VoIP/ SIP telephones Cisco Voice Gateways Knowledge of procedures related to regulatory controls, such as North American Electric Reliability ( NERC ) regulations, Critical Infrastructure Protection ( CIP ), Occupational Safety and Health Administration ( OSHA ), Federal Information Security Management Act ( FISMA ), Sarbanes-Oxley Act ( SOX ), National Institute of Standards and Technology ( NIST ), or others. Experience creating and maintaining documentation. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience relate to this position. (Open Ended Question) * Please describe your most recent support of a complex collaboration infrastructure, the functions of the technologies utilized, and your familiarity with those technologies. Please include the employer(s) and the job titles within your application where you gained this experience. (Open Ended Question) * Are you willing to accept call-back and/or on-call assignments? Yes No * This position requires you to lift up to 50lbs with or without reasonable accommodations. Are you able to meet this requirement? Yes No * This position requires a Class C Texas Driver’s License. Do you have a Class C Texas Driver’s License or if selected for this position, do you have the ability to acquire a Class C Texas Driver’s License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation(DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? yes no * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience Experience may substitute for education up to two (2) years Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants Austin Energy is seeking an IT Infrastructure Engineer to join the IT Network LAN & Telecom team to provide support for all aspects of the Unified Communications services the team supports. The position’s responsibilities include operational, hands-on support of all aspects of the unified communications infrastructure the team manages, including the configuration, installation, maintenance, patching, troubleshooting, and decommissioning of collaboration services infrastructure. The engineer’s duties include contributing to designing, implementing, managing, and maintaining a highly complex, secure, and reliable collaboration infrastructure, documenting and troubleshooting network components, and using experience to recommend new technologies and solutions. This position requires on-call rotation to support 24-hour utility operations and travel between local sites to survey in support of the integrated network solutions. This position requires a criminal and NERC background investigation. The primary duties of the position: Ensure compliance with all security policies, procedures, and standards to regulatory standards. Administer and build collaboration systems. Contributed to compliance duties such as security patch assessments, quarterly cyber access reviews, and verification of electronic access privileges. Administer modeling software and review business rules for access. Troubleshoot advanced systems/topologies/storage and support critical customers in a utility environment. Provide collaborative input to infrastructure planning and design. Travel to multiple work locations and participate in an on-call rotation within the 24-hour utility operations. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a Class C driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. CRITICAL : This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Pay Range Commensurate Hours Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. (40-hour work week). Additional work hours may be required to support 24-hour Utility operations, including evenings, weekends, holidays, inclement weather, and emergency closures. This position requires on-call assignments, which might result in a call back to work. Infrastructure team members must be onsite a minimum of twice a week. Job Close Date 10/03/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Experience: Experience supporting, implementing, operating, managing, monitoring, documenting, and troubleshooting basic collaboration infrastructure: Cisco Call Manager Cisco Unity Cisco Emergency Responder Cisco Instant Messaging and Presence (IM&P) Cisco Unified Contact Center Express (UCCx) Experience supporting, implementing, operating, managing, monitoring, documenting, and troubleshooting advanced collaboration infrastructure: SIP Trunk Cisco Webex (Webex application and Jabber) Cisco Webex Expressways Audio Recording VoIP/ SIP telephones Cisco Voice Gateways Knowledge of procedures related to regulatory controls, such as North American Electric Reliability ( NERC ) regulations, Critical Infrastructure Protection ( CIP ), Occupational Safety and Health Administration ( OSHA ), Federal Information Security Management Act ( FISMA ), Sarbanes-Oxley Act ( SOX ), National Institute of Standards and Technology ( NIST ), or others. Experience creating and maintaining documentation. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience relate to this position. (Open Ended Question) * Please describe your most recent support of a complex collaboration infrastructure, the functions of the technologies utilized, and your familiarity with those technologies. Please include the employer(s) and the job titles within your application where you gained this experience. (Open Ended Question) * Are you willing to accept call-back and/or on-call assignments? Yes No * This position requires you to lift up to 50lbs with or without reasonable accommodations. Are you able to meet this requirement? Yes No * This position requires a Class C Texas Driver’s License. Do you have a Class C Texas Driver’s License or if selected for this position, do you have the ability to acquire a Class C Texas Driver’s License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation(DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? yes no * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). Optional & Required Documents Required Documents Optional Documents
City of Austin, TX
Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field Experience may substitute for education for up to 4 years Master’s Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None Notes to Applicants Position Overview: The IT Project Manager Sr will be responsible for managing projects and programs for the Wireless Communications and Service Division ( WCSD ). One of the main programs supported by the project manager is the Greater Austin-Travis County Regional Radio System ( GATRRS ) system. GATRRS is a regional partnership consisting of the City of Austin, Travis County, the University of Texas at Austin, and the Austin Independent School District with the City responsible for managing the radio network as the managing partner. There is a significant number of “associate member” government entities which also use the GATRRS system. The IT Project Manager Sr will support projects funded by capital and operational budgets. In addition, the IT Project Manager Sr will support projects and programs on Fire and EMS station alerting systems, shop and filed projects for reliable voice radio, mobile data, and other forms of wireless communications. The IT Project Manager Sr will utilize their subject matter expertise in the radio frequency devices and system domain to translate the scope of work to wireless teams and educate the stakeholders. This individual must have strong project management, budgeting and planning abilities, and experience in analysis, research, and written reports. The IT Project Manager Sr will work closely in prioritizing projects with the functional IT Managers in the division and provide input on performance for the team. The IT Project Manager Sr should have very effective communication and conflict resolution skills, and the ability to motivate, train, and lead employees with influence. This position will require on-site presence. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Skills Assessment(s) may be required as part of the recruitment process. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This position has been designated as a Essential Employee position. An employee who has been designated by their department to be essential to maintain emergency services or to provide public health, safety, utility services, and welfare of the community. In the event of a designated emergency, these positions will be called back or retained to assist operations and recovery. Fair Labor Standards Act: This position is classified FLSA Exempt. Exempt employees are salaried and are not eligible for overtime compensation. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $44.62 - $58.01 Hours Standard business hours, may require work outside of normal schedule. Onsite presence required. Job Close Date 09/28/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1006 Smith Road, Austin, Texas Preferred Qualifications Preferred Experience: Demonstrated knowledge and experience managing projects and programs supporting a P25 trunked radio system. Demonstrated knowledge and experience managing highly technical projects & programs supporting implementation and upgrades of networks and solutions. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present • Ability to create, convey, and instill a unified vision and purpose • Ability to see past the moment and adapt to a rapidly changing environment • Ability to achieve organizational goals and objectives • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for a Project Manager Senior are graduation from an accredited four-year college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. A Master’s Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Describe in detail, your knowledge and experience managing projects and programs supporting P25 trunked radio systems. (Open Ended Question) * Describe in detail, your knowledge and experience managing highly technical projects and programs supporting implementation and upgrades of networks and solutions. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field Experience may substitute for education for up to 4 years Master’s Degree in a related field may substitute for two (2) years of experience Licenses or Certifications: None Notes to Applicants Position Overview: The IT Project Manager Sr will be responsible for managing projects and programs for the Wireless Communications and Service Division ( WCSD ). One of the main programs supported by the project manager is the Greater Austin-Travis County Regional Radio System ( GATRRS ) system. GATRRS is a regional partnership consisting of the City of Austin, Travis County, the University of Texas at Austin, and the Austin Independent School District with the City responsible for managing the radio network as the managing partner. There is a significant number of “associate member” government entities which also use the GATRRS system. The IT Project Manager Sr will support projects funded by capital and operational budgets. In addition, the IT Project Manager Sr will support projects and programs on Fire and EMS station alerting systems, shop and filed projects for reliable voice radio, mobile data, and other forms of wireless communications. The IT Project Manager Sr will utilize their subject matter expertise in the radio frequency devices and system domain to translate the scope of work to wireless teams and educate the stakeholders. This individual must have strong project management, budgeting and planning abilities, and experience in analysis, research, and written reports. The IT Project Manager Sr will work closely in prioritizing projects with the functional IT Managers in the division and provide input on performance for the team. The IT Project Manager Sr should have very effective communication and conflict resolution skills, and the ability to motivate, train, and lead employees with influence. This position will require on-site presence. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Skills Assessment(s) may be required as part of the recruitment process. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Essential: This position has been designated as a Essential Employee position. An employee who has been designated by their department to be essential to maintain emergency services or to provide public health, safety, utility services, and welfare of the community. In the event of a designated emergency, these positions will be called back or retained to assist operations and recovery. Fair Labor Standards Act: This position is classified FLSA Exempt. Exempt employees are salaried and are not eligible for overtime compensation. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $44.62 - $58.01 Hours Standard business hours, may require work outside of normal schedule. Onsite presence required. Job Close Date 09/28/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1006 Smith Road, Austin, Texas Preferred Qualifications Preferred Experience: Demonstrated knowledge and experience managing projects and programs supporting a P25 trunked radio system. Demonstrated knowledge and experience managing highly technical projects & programs supporting implementation and upgrades of networks and solutions. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Direct and manage enterprise/corporate level information technology project development from beginning to end including highly complex or at risk projects submitting proposals, and recommend subsequent budget, scope and schedule changes and/or contingency plans where necessary 2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet complex project or program objectives 3. Write Request For Proposals for external services and manage contracts and vendor performance, deliverables, and payments 4. Develop full scale complex project plans and associated communications documents, identify and manage project dependencies and critical path, and track and report on project milestones and deliverables 5. Develop written business requirements and models 6. Provide leadership in discussions of project management department goals and objectives with IT senior management 7. Estimate the resources and participants needed to achieve project goals and where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin 8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle 9. Effectively communicate project expectations to sponsor, team members and stakeholders in a timely and clear fashion, and facilitate project management and project status review meetings 10. Develop successful transition, training plans and recognition for resources on the project team Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of fiscal planning and budget preparation • Knowledge of information technology project management principles, concepts and practices • Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems • Knowledge of application programming, database and system design • Knowledge of XML and data interfaces • Knowledge of internet and network architecture • Knowledge of operating principles and information systems hardware and software • Skill in using project management software • Skill in developing process models and data flow diagrams • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Skill in facilitating meetings of diverse stakeholders • Ability to develop written business requirements and models • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to inspire, motivate, and influence others to achieve individual and collective goals • Ability to make sound decisions in a timely manner that solve issues and stand the test of time • Ability to recognize, plan, focus upon, and work toward what is most important or critical • Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity • Ability to recognize, manage, and resolve conflict efficiently and equitably • Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present • Ability to create, convey, and instill a unified vision and purpose • Ability to see past the moment and adapt to a rapidly changing environment • Ability to achieve organizational goals and objectives • Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results • Ability to define, analyze, and find solutions for difficult or complex problems • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for a Project Manager Senior are graduation from an accredited four-year college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. A Master’s Degree in a related field may substitute for two (2) years of experience. Do you meet these minimum qualifications? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Describe in detail, your knowledge and experience managing projects and programs supporting P25 trunked radio systems. (Open Ended Question) * Describe in detail, your knowledge and experience managing highly technical projects and programs supporting implementation and upgrades of networks and solutions. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Texas Tech University Health Sciences Center
Lubbock, TX
Assistant Director, Combest IT Department Lubbock 38912BR Position Description Performs varied and complex administrative duties in the management and coordination of a large specialized project and/or program. Requires independent judgment and application of established policies and procedures. Works under general supervision with evaluation based on overall results obtained. Major/Essential Functions The Assistant Director serves as the lead support for IT Combest operations, which include the TTUHSC Combest clinics, programs, & non-clinical areas. The Assistant Director of IT has an expert level of technical knowledge and experience in one or more IT-related areas. The employee in this position plans and directs the overall information technology (IT) operations of the department and has an expert level of technical knowledge and experience in one or more IT related areas. Employee specializes in hardware and software that support institutional strategic initiatives and manages the department IT projects that impact all Combest areas. Under senior leadership direction, performs administrative duties involving the use of independent judgment and professional skills. Employee provides supervision for the IT staff(s). Employee provides strategic planning information to the leadership team for IT needs of the department. Additionally, employee provides IT support in other areas such as analyzing IT concerns towards a positive resolution, oversees equipment inventory, replacement and/or maintenance. Other areas of departmental responsibility include overseeing COMM Services efforts to include e-fax, SIP DIDs, paging groups, requesting CxOne agents, and assisting with Avaya phone issues. Manage department distribution lists, shared calendars, maintaining various group lists and other IT related areas. The scope of responsibility includes: Oversees Combest IT operations and supervises lead subordinate employee(s) of IT department. Provide and oversee technical support and assistance to clinics, programs, and employees with the use of hardware and some software support and maintenance. Specializes in hardware and software that support institutional strategic initiatives, and manage area or unit IT projects that impact multiple clinics or programs. Inventory Management - Responsible for ordering of equipment and supplies for the division and maintains an accurate inventory of controlled assets and other SON / Combest equipment. Keeps spare equipment in working order to be used as a backup if needed. Assists with set up for training sessions and meetings as needed at Combest Center to ensure technology is functional. Manage Combest Organizational Unit (OU) within Active Directory. Provide an IT overview for new Combest employees including activating eRaider accounts, Comm Services, and e-fax as identified in addition to other onboarding needs. Maintain appropriate Dell certifications necessary to perform warranty repairs of Dell desktops and laptops. Collaborates and acts as liaison with SON and TTUHSC IT regarding IT Projects related to SON growth, such as office expansion, building construction, infrastructure upgrades, and network topology. Assists in solving network associated access problems encountered by Combest personnel. Diligently attends to details and pursues quality in accomplishing assigned technical tasks. Provides planning for Combest IT enhancements, upgrades, and maintenance of desktop computers and other equipment as identified. Manage existing Combest IT initiatives, to include the Combest SharePoint site, Combest digital signage, Combest Distribution Lists, Combest departmental share drives, and assistance with leased copiers. Align with the TTUHSC Value-Based Culture, Vision, & Mission of the TTUHSC, SON, & Combest. Required Qualifications Bachelor's degree in the area of specialization or closely related field. Three years of related administrative and technical experience. Additional job related education may be substituted for the required experience on a year-for-year basis. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=874670 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ae525822c1126c44ab43ff096d121a4f
Assistant Director, Combest IT Department Lubbock 38912BR Position Description Performs varied and complex administrative duties in the management and coordination of a large specialized project and/or program. Requires independent judgment and application of established policies and procedures. Works under general supervision with evaluation based on overall results obtained. Major/Essential Functions The Assistant Director serves as the lead support for IT Combest operations, which include the TTUHSC Combest clinics, programs, & non-clinical areas. The Assistant Director of IT has an expert level of technical knowledge and experience in one or more IT-related areas. The employee in this position plans and directs the overall information technology (IT) operations of the department and has an expert level of technical knowledge and experience in one or more IT related areas. Employee specializes in hardware and software that support institutional strategic initiatives and manages the department IT projects that impact all Combest areas. Under senior leadership direction, performs administrative duties involving the use of independent judgment and professional skills. Employee provides supervision for the IT staff(s). Employee provides strategic planning information to the leadership team for IT needs of the department. Additionally, employee provides IT support in other areas such as analyzing IT concerns towards a positive resolution, oversees equipment inventory, replacement and/or maintenance. Other areas of departmental responsibility include overseeing COMM Services efforts to include e-fax, SIP DIDs, paging groups, requesting CxOne agents, and assisting with Avaya phone issues. Manage department distribution lists, shared calendars, maintaining various group lists and other IT related areas. The scope of responsibility includes: Oversees Combest IT operations and supervises lead subordinate employee(s) of IT department. Provide and oversee technical support and assistance to clinics, programs, and employees with the use of hardware and some software support and maintenance. Specializes in hardware and software that support institutional strategic initiatives, and manage area or unit IT projects that impact multiple clinics or programs. Inventory Management - Responsible for ordering of equipment and supplies for the division and maintains an accurate inventory of controlled assets and other SON / Combest equipment. Keeps spare equipment in working order to be used as a backup if needed. Assists with set up for training sessions and meetings as needed at Combest Center to ensure technology is functional. Manage Combest Organizational Unit (OU) within Active Directory. Provide an IT overview for new Combest employees including activating eRaider accounts, Comm Services, and e-fax as identified in addition to other onboarding needs. Maintain appropriate Dell certifications necessary to perform warranty repairs of Dell desktops and laptops. Collaborates and acts as liaison with SON and TTUHSC IT regarding IT Projects related to SON growth, such as office expansion, building construction, infrastructure upgrades, and network topology. Assists in solving network associated access problems encountered by Combest personnel. Diligently attends to details and pursues quality in accomplishing assigned technical tasks. Provides planning for Combest IT enhancements, upgrades, and maintenance of desktop computers and other equipment as identified. Manage existing Combest IT initiatives, to include the Combest SharePoint site, Combest digital signage, Combest Distribution Lists, Combest departmental share drives, and assistance with leased copiers. Align with the TTUHSC Value-Based Culture, Vision, & Mission of the TTUHSC, SON, & Combest. Required Qualifications Bachelor's degree in the area of specialization or closely related field. Three years of related administrative and technical experience. Additional job related education may be substituted for the required experience on a year-for-year basis. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=874670 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ae525822c1126c44ab43ff096d121a4f
Los Angeles Metro
Los Angeles, California, United States
Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description Performs information systems support and analysis for a specified function or area within a department and ensures that all concerns are addressed and closed within the prescribed practices and required timeline. The Departmental Systems Analyst will implement and test fare collection system devices and software. The Departmental Systems Analyst will also complete analysis and report generation of revenue collection, ridership, Metro programs, and service performance of Metro and Municipal Transit Operators. Examples of Duties Performs systems analysis and provides systems support in a specified application area Develops, oversees, and maintains information systems Produces various reports for functional areas Consults with staff from functional areas and users to determine information processing needs and to design/identify specific training programs Designs technical systems specifications describing information processing functions required by the users Evaluates and recommends use of commercial software in application area Provides input to consultants regarding user needs and acceptability of alternatives for development of assigned systems Coordinates with systems programmers Evaluates systems to ensure that user requirements are properly satisfied Troubleshoots, analyzes, and resolves user and systems problems Monitors system performance and integrity Designs and implements upgrades to user interface Communicates system upgrade needs to ITS (Information Technology Services) Responds to system emergencies Researches and prepares reports, systems training manuals, and technical systems documentation Monitors historic data to ensure proper records retention Participates in the department's information security, disaster recovery, and safety programs Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Computer Science, Information Systems, or a related field Experience One year of relevant experience performing work within a department leading to an understanding of systems for computerization or programming in FOCUS and other user-oriented languages Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience receiving and fulfilling transit customer service requests to improve TAP (Transit Access Pass) user interface. Experience documenting projects and requirements including system integration tests. Experience performing testing of systems and device software. Experience performing data analysis with applications like SQL (Structured Query Language), Salesforce, or others to ensure quality product. Essential Knowledge Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Theories, principles, and practices of specified application areas and systems analysis and design Applicable software, such as Crystal Reports, .NET Framework, etc. Analysis, research procedures, and reconciliation of information Capabilities of large-scale computer systems Personal computer hardware and software System administration, security practices, and user management Query generation, data organization, and database design Statistical analysis and data interpretation Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Analyzing and designing information systems in a specified application area Listening to users, interpreting needs, and providing support Managing database information and developing data warehouses, using systems such as Oracle Database Application utilization, maintenance, planning, troubleshooting, and upgrades, such as Crystal Reports Basic programming languages, such as SQL (Structured Query Language), Crystal Syntax, etc. Troubleshooting system problems and developing solutions Preparing easily consumable reports, professional e-mails, and correspondence Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Compile, analyze, and communicate system information and data Think and act independently Find creative solutions to problems Handle highly confidential information Meet tight time constraints and deadlines Read, understand, interpret, clarify, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Train users in implemented systems Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (JC) Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. *Open to the public and all Metro employees This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 10/4/2024 5:00 PM Pacific
Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description Performs information systems support and analysis for a specified function or area within a department and ensures that all concerns are addressed and closed within the prescribed practices and required timeline. The Departmental Systems Analyst will implement and test fare collection system devices and software. The Departmental Systems Analyst will also complete analysis and report generation of revenue collection, ridership, Metro programs, and service performance of Metro and Municipal Transit Operators. Examples of Duties Performs systems analysis and provides systems support in a specified application area Develops, oversees, and maintains information systems Produces various reports for functional areas Consults with staff from functional areas and users to determine information processing needs and to design/identify specific training programs Designs technical systems specifications describing information processing functions required by the users Evaluates and recommends use of commercial software in application area Provides input to consultants regarding user needs and acceptability of alternatives for development of assigned systems Coordinates with systems programmers Evaluates systems to ensure that user requirements are properly satisfied Troubleshoots, analyzes, and resolves user and systems problems Monitors system performance and integrity Designs and implements upgrades to user interface Communicates system upgrade needs to ITS (Information Technology Services) Responds to system emergencies Researches and prepares reports, systems training manuals, and technical systems documentation Monitors historic data to ensure proper records retention Participates in the department's information security, disaster recovery, and safety programs Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Computer Science, Information Systems, or a related field Experience One year of relevant experience performing work within a department leading to an understanding of systems for computerization or programming in FOCUS and other user-oriented languages Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience receiving and fulfilling transit customer service requests to improve TAP (Transit Access Pass) user interface. Experience documenting projects and requirements including system integration tests. Experience performing testing of systems and device software. Experience performing data analysis with applications like SQL (Structured Query Language), Salesforce, or others to ensure quality product. Essential Knowledge Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Theories, principles, and practices of specified application areas and systems analysis and design Applicable software, such as Crystal Reports, .NET Framework, etc. Analysis, research procedures, and reconciliation of information Capabilities of large-scale computer systems Personal computer hardware and software System administration, security practices, and user management Query generation, data organization, and database design Statistical analysis and data interpretation Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Analyzing and designing information systems in a specified application area Listening to users, interpreting needs, and providing support Managing database information and developing data warehouses, using systems such as Oracle Database Application utilization, maintenance, planning, troubleshooting, and upgrades, such as Crystal Reports Basic programming languages, such as SQL (Structured Query Language), Crystal Syntax, etc. Troubleshooting system problems and developing solutions Preparing easily consumable reports, professional e-mails, and correspondence Exercising sound judgment and creativity in making decisions Communicating effectively orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Compile, analyze, and communicate system information and data Think and act independently Find creative solutions to problems Handle highly confidential information Meet tight time constraints and deadlines Read, understand, interpret, clarify, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Train users in implemented systems Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (JC) Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. *Open to the public and all Metro employees This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 10/4/2024 5:00 PM Pacific
State of Missouri
Moberly, Missouri, United States
The Family Support Division is seeking applications for Benefit Program Technicians. These positions will be located in the Randolph County Customer Service Center based at 1317 E Highway 24, Moberly, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Family Support Division is seeking applications for Benefit Program Technicians. These positions will be located in the Randolph County Customer Service Center based at 1317 E Highway 24, Moberly, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
CITY OF LOVELAND, COLORADO
Loveland, CO, USA
Our Systems Analyst performs a wide variety of analysis, design, testing, installation, integration, maintenance, operational support, troubleshooting, and training tasks for the City’s computer systems. This is a professional level, technically oriented position that requires the ability to continuously learn new technical skills and client information processes. This is an on-site position. The salary range for this position is $82,043- $110,758 per year with a hiring range of $82,043 - $96,400 per year, depen ding on qualifications and experience. This opportunity will be available until Wednesday, October 2, 2024 at 4:00pm (Mountain Time). A current resume is required, and a cover letter is preferred. This is a GREAT opportunity to be part of an experienced technology team in the support of enterprise and departmental applications in an exceptional municipal government. The team is responsible for a large portfolio of applications that provide services to a broad range of city departments. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Design, develop, configure, test, implement, and oversee technology applications, systems, database management, and interfaces. Must have a thorough knowledge and understanding of the City’s software applications used in their area of responsibility and general knowledge and understanding of all supported applications, so that analysis of customer needs can be identified, analyzed, documented, and implemented. Works directly with Staff from various Departments - analyzing present system capability, problem resolution, determining need/feasibility of developing new system features; and reviewing the quality of and implementing new system features. Writes and maintains data report programs based on the needs of internal customers. Designs, develops a variety of applications, procedures, reports, scripts, and/or interfaces. Maintains a variety of records and/or documentation for assigned area of responsibility. Develops scope of work for new programs, modifications and/or enhancements to existing applications. Design, develop, configure, test, and implements these additions and changes. These tasks are all based on system requirements and departmental needs and are done with a modest set of established guidelines. Direct contact with 3rd party application vendors - to coordinate vendor release upgrades, resolution of system failures, definition of specifications for new system features, definition and scheduling training needs. Ensures maximum system availability to our IT clients by working weekends and/or evenings to install system and/or application changes. Performs periodic systems performance analysis and reports that information to the Applications Manager. Learns and uses operating system tools to effectively execute processes. Examples: project management tools, web services, queries or ad-hoc reporting tools, programming languages, client access tools, Microsoft Office tools, device control, database definition, object management, and system performance. Identifies backup requirements for applications, programs and data, implement and communicates those needs to appropriate IT personnel as needed. Research, develop and define preliminary networking and computer equipment requirements to support new or enhanced applications. Assists with computer operations as needed for both our IT Staff and IT Clients. Identifies training needs and coordinates and/or performs training. Involved with preparing time and cost estimates of proposed projects, which can have a substantial financial impact upon the City. Assists with vendor and/or product selections, which can have a substantial long term impact upon the City budget and process effectiveness. Occasionally performs delegated duties in the absence of Applications Manager. Works within defined IT support structure to achieve efficient technology implementation, service, and operations. Performs other duties as assigned. Qualifications Education: 4 Year / Bachelor's Degree in Information Systems or closely related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Experience: 3 years Analyst experience (in addition to any experience used to satisfy the education requirement.) Certifications: Must possess a valid Driver’s License. Knowledge, Skills, and Abilities Knowledge of principles of project management and analysis/design of business applications and processes. Ability to analyze business processes and recommend technology to reinforce and improve efficiency or improve data integrity. Knowledge of use, capability, characteristics, limitations of computers and related equipment. Knowledge of personal computers and related software packages. Knowledge of database design and implementation techniques. Skill in problem solving. Ability to develop and write data reports using proprietary reporting tools, Microsoft SQL Server Reporting Services. Ability to write database queries using proprietary tools, and SQL. Ability to apply abstract thinking to programming and analysis. Ability to reason, communicate, and work effectively with IT Clients and IT Staff. Ability to provide training for IT Staff and IT Clients. Ability to read, interpret, and apply complex technical publications. Ability to manage multiple, concurrent tasks with frequent interruption. Accurate in the operation of a computer keyboard. Must have worked with a diversity of people in a coordinating, problem-solving environment. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Frequent: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Additional Working Demands / Conditions This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
Our Systems Analyst performs a wide variety of analysis, design, testing, installation, integration, maintenance, operational support, troubleshooting, and training tasks for the City’s computer systems. This is a professional level, technically oriented position that requires the ability to continuously learn new technical skills and client information processes. This is an on-site position. The salary range for this position is $82,043- $110,758 per year with a hiring range of $82,043 - $96,400 per year, depen ding on qualifications and experience. This opportunity will be available until Wednesday, October 2, 2024 at 4:00pm (Mountain Time). A current resume is required, and a cover letter is preferred. This is a GREAT opportunity to be part of an experienced technology team in the support of enterprise and departmental applications in an exceptional municipal government. The team is responsible for a large portfolio of applications that provide services to a broad range of city departments. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Design, develop, configure, test, implement, and oversee technology applications, systems, database management, and interfaces. Must have a thorough knowledge and understanding of the City’s software applications used in their area of responsibility and general knowledge and understanding of all supported applications, so that analysis of customer needs can be identified, analyzed, documented, and implemented. Works directly with Staff from various Departments - analyzing present system capability, problem resolution, determining need/feasibility of developing new system features; and reviewing the quality of and implementing new system features. Writes and maintains data report programs based on the needs of internal customers. Designs, develops a variety of applications, procedures, reports, scripts, and/or interfaces. Maintains a variety of records and/or documentation for assigned area of responsibility. Develops scope of work for new programs, modifications and/or enhancements to existing applications. Design, develop, configure, test, and implements these additions and changes. These tasks are all based on system requirements and departmental needs and are done with a modest set of established guidelines. Direct contact with 3rd party application vendors - to coordinate vendor release upgrades, resolution of system failures, definition of specifications for new system features, definition and scheduling training needs. Ensures maximum system availability to our IT clients by working weekends and/or evenings to install system and/or application changes. Performs periodic systems performance analysis and reports that information to the Applications Manager. Learns and uses operating system tools to effectively execute processes. Examples: project management tools, web services, queries or ad-hoc reporting tools, programming languages, client access tools, Microsoft Office tools, device control, database definition, object management, and system performance. Identifies backup requirements for applications, programs and data, implement and communicates those needs to appropriate IT personnel as needed. Research, develop and define preliminary networking and computer equipment requirements to support new or enhanced applications. Assists with computer operations as needed for both our IT Staff and IT Clients. Identifies training needs and coordinates and/or performs training. Involved with preparing time and cost estimates of proposed projects, which can have a substantial financial impact upon the City. Assists with vendor and/or product selections, which can have a substantial long term impact upon the City budget and process effectiveness. Occasionally performs delegated duties in the absence of Applications Manager. Works within defined IT support structure to achieve efficient technology implementation, service, and operations. Performs other duties as assigned. Qualifications Education: 4 Year / Bachelor's Degree in Information Systems or closely related field. An equivalent combination of education and/or experience may substitute for education requirements on a year-for-year basis. Experience: 3 years Analyst experience (in addition to any experience used to satisfy the education requirement.) Certifications: Must possess a valid Driver’s License. Knowledge, Skills, and Abilities Knowledge of principles of project management and analysis/design of business applications and processes. Ability to analyze business processes and recommend technology to reinforce and improve efficiency or improve data integrity. Knowledge of use, capability, characteristics, limitations of computers and related equipment. Knowledge of personal computers and related software packages. Knowledge of database design and implementation techniques. Skill in problem solving. Ability to develop and write data reports using proprietary reporting tools, Microsoft SQL Server Reporting Services. Ability to write database queries using proprietary tools, and SQL. Ability to apply abstract thinking to programming and analysis. Ability to reason, communicate, and work effectively with IT Clients and IT Staff. Ability to provide training for IT Staff and IT Clients. Ability to read, interpret, and apply complex technical publications. Ability to manage multiple, concurrent tasks with frequent interruption. Accurate in the operation of a computer keyboard. Must have worked with a diversity of people in a coordinating, problem-solving environment. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Frequent: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Additional Working Demands / Conditions This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
DENTON COUNTY, TX
Denton, TX
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Senior Desktop Support Technician performs computer-related technical work with minimum supervision, typically regarding matters requiring greater technical expertise. Acts as a mentor and shares knowledge with team members to help develop and improve knowledge, skills, processes, and performance. Serves as a primary resource for problem management and resolution. The Senior Desktop Support Technician is required to provide excellent customer service, resolve problems in a timely manner, deliver systems with a high level of availability and reliability, communicate effectively, and be a positive contributor to the Denton County Technology Services team. This position acts as a backup to the Desktop Technician Supervisor. Examples of Duties Leads the Desktop Technician team and manages related projects. Handles service request escalations from entry and intermediate-level positions. Acts as a primary resource for problem management and resolution. Installs, tests, and troubleshoots computer hardware, software, telephones, and peripheral equipment. Implements and advocates for information security best practices and identifies threats to security. Acts as a first responder for security incidents regarding end-user devices. Investigates and determine the scope of the intrusion and remediate threats. Secures endpoints through proper configuration, antivirus, and malware protection. Provides basic administration for server applications used in support of desktop technologies. Manages computer objects, user account permissions, and group policy within Active Directory. Mentors and trains team members to help develop and improve knowledge, skills, and performance. Reviews work product of entry and intermediate positions to ensure adherence to policies, department procedures, and best operational and security practices. Researches, evaluates, tests, and recommends new technologies beneficial for county employees. Maintains an accurate inventory database of county computers, printers, and network assets. Provides weekly written reports to Desktop Operations Manager and Desktop Technician Supervisor. Supervises, directs, and leads the team in the absence of the Desktop Operations Manager and Desktop Technician Supervisor. Assigns service requests and/or projects to the team members as directed by the Desktop Operations Manager and Desktop Technician Supervisor. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Displays and reflects the culture, mission, vision, values, and direction of the department. Performs other related duties as required. Department of Technology Services Mission Statement: To serve Denton County taxpayers by providing technology-related services guided by our core values that support and empower county departments and agencies in providing excellent service to our citizens. The Department of Technology Services commits to the following core values: • To deliver service with integrity and respect. • To respond to the technology needs of the County in a proactive and timely manner. • To meet the technology needs of the County with consistency, agility, flexibility, and foresight. • To manage technology resources in a fiscally conservative manner. • To develop a technology team that is passionate about serving the needs of the County. • To support and understand each member of our team both personally and professionally. • To encourage positive attitudes, teamwork, and open communication. Minimum Qualifications High School Diploma or GED and minimum of four years of experience in a related field; or an equivalent combination of education and related experience required. Bachelor's Degree preferred. Microsoft Modern Desktop Administrator certification and ITIL certification are preferred. CompTIA A+ and Network+ certifications are preferred. Certification by TCOLE as a jailer may be required. Possession of a valid driver's license is required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Senior Desktop Support Technician performs computer-related technical work with minimum supervision, typically regarding matters requiring greater technical expertise. Acts as a mentor and shares knowledge with team members to help develop and improve knowledge, skills, processes, and performance. Serves as a primary resource for problem management and resolution. The Senior Desktop Support Technician is required to provide excellent customer service, resolve problems in a timely manner, deliver systems with a high level of availability and reliability, communicate effectively, and be a positive contributor to the Denton County Technology Services team. This position acts as a backup to the Desktop Technician Supervisor. Examples of Duties Leads the Desktop Technician team and manages related projects. Handles service request escalations from entry and intermediate-level positions. Acts as a primary resource for problem management and resolution. Installs, tests, and troubleshoots computer hardware, software, telephones, and peripheral equipment. Implements and advocates for information security best practices and identifies threats to security. Acts as a first responder for security incidents regarding end-user devices. Investigates and determine the scope of the intrusion and remediate threats. Secures endpoints through proper configuration, antivirus, and malware protection. Provides basic administration for server applications used in support of desktop technologies. Manages computer objects, user account permissions, and group policy within Active Directory. Mentors and trains team members to help develop and improve knowledge, skills, and performance. Reviews work product of entry and intermediate positions to ensure adherence to policies, department procedures, and best operational and security practices. Researches, evaluates, tests, and recommends new technologies beneficial for county employees. Maintains an accurate inventory database of county computers, printers, and network assets. Provides weekly written reports to Desktop Operations Manager and Desktop Technician Supervisor. Supervises, directs, and leads the team in the absence of the Desktop Operations Manager and Desktop Technician Supervisor. Assigns service requests and/or projects to the team members as directed by the Desktop Operations Manager and Desktop Technician Supervisor. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Displays and reflects the culture, mission, vision, values, and direction of the department. Performs other related duties as required. Department of Technology Services Mission Statement: To serve Denton County taxpayers by providing technology-related services guided by our core values that support and empower county departments and agencies in providing excellent service to our citizens. The Department of Technology Services commits to the following core values: • To deliver service with integrity and respect. • To respond to the technology needs of the County in a proactive and timely manner. • To meet the technology needs of the County with consistency, agility, flexibility, and foresight. • To manage technology resources in a fiscally conservative manner. • To develop a technology team that is passionate about serving the needs of the County. • To support and understand each member of our team both personally and professionally. • To encourage positive attitudes, teamwork, and open communication. Minimum Qualifications High School Diploma or GED and minimum of four years of experience in a related field; or an equivalent combination of education and related experience required. Bachelor's Degree preferred. Microsoft Modern Desktop Administrator certification and ITIL certification are preferred. CompTIA A+ and Network+ certifications are preferred. Certification by TCOLE as a jailer may be required. Possession of a valid driver's license is required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Director for Communications, Academic and Student Affairs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $8,829 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking an Assistant Director for Communications, Academic and Student Affairs to lead strategic communications for the division of Academic and Student Affairs (ASA) and serve as a primary liaison with CSU communicators to promote and elevate the university’s brand. The incumbent is responsible for developing and maintaining a consistent voice and narrative across multiple disciplines and departments while ensuring alignment with the CSU master brand. Collaborating closely with Associate Vice Chancellors and Assistant Vice Chancellors for all departments, the incumbent provides an integrated communication strategy to support a wide range of intersegmental and campus stakeholder relationships as well as key initiatives such as Graduation Initiative 2025, strategic enrollment management and academic preparation. The incumbent provides leadership, direction and guidance for marketing communications operations within ASA to ensure the highest standards of accuracy, responsiveness and quality across ASA communications. The incumbent ensures accuracy of fact, appropriateness of tone and consistency of message in high-level internal and external communications, primarily originating from members of the Academic and Student Affairs Leadership Team. This is an essential quality control function that protects the public image of the California State University. This position is approved for telecommuting (two days telecommuting, three days in office (in-person)) with onsite work at the main headquarters located in Long Beach, California. Responsibilities Under the general direction of the Deputy Vice Chancellor, Academic and Student Affairs , the Assistant Director for Communications, Academic and Student Affairs will: -In consultation with ASA leadership, develop and maintain division wide voice and brand in alignment with the CSU master brand. -In consultation with ASA subject matter experts, SCPA colleagues and outside consultants, conceptualize and manage communications strategies for ASA-driven initiatives including Graduation Initiative 2025, strategic enrollment management, academic preparation and more. -Develop and direct a communications strategy for fostering engagement with and adoption of key ASA policies following distribution of formal memorandum to campuses. -Develop and direct a communications strategy for intersegmental relations to support EVC and Deputy Vice Chancellor outreach. -Liaise with external (e.g. agencies) and internal communications partners (CO and campus) to help foster holistic and integrated communications for all ASA stakeholders. -Collaborate with SCPA to identify, brief and support ASA spokespeople to engage with internal and external stakeholders. -Responsible for ensuring appropriate brand messaging and tone, accuracy of content, usability and accessibility for ASA-affiliated web sites. -Develop and manage integrated communications operations and procedures. -Provide professional development and support to departments with communications needs. -Work closely with ASA leadership team and Executive Writing Team to provide strategic advice and creative input on communication methods and preparation of communication materials. -Write, edit and proofread the content for internal and external communications from ASA including legislative reports, content for the division website, special announcements and other division/department materials. -Work closely with ASA leadership team in creating, developing and editing of the Board of Trustees presentations and materials. -Develop strong understanding of departmental and divisional goals and strategies, and ensure they are integrated into communications. -Respond to Division communications-related issues in a timely manner. When appropriate, coordinate and consult with SCPA on crisis communications. -Ensure accuracy of fact, appropriateness of tone and consistency of message in high level internal and external communications. -Provide guidance and create professional development content for ASA staff to improve quality and consistency of communications originating from the division. -Develop communication plans for new initiatives and programs; determine purpose, messaging, means and frequency for communications to those key audiences as part of a cohesive communications program. -Keep informed of ASA programs and initiatives as well as the California State University and higher education climate. -Streamline ASA Communications office processes and procedures to ensure optimal ongoing productivity and effectiveness. Identity areas for improvements and implement changes as needed. -Lead, direct, and supervise ASA Communications staff to achieve organizational goals and objectives, including training, assigning, and reviewing duties for accuracy and efficiency. -Monitor office staff performance, provide constructive feedback and coaching. Foster a positive and inclusive work environment promoting collaboration and teamwork. -Other duties as assigned in support of ASA Division mission and goals. Assist with special projects as needed. Qualifications This position requires: -Bachelor's degree in communications, journalism or another relevant field from an accredited four-year university or college. Graduate degree highly preferred. -A minimum of seven years of demonstrated professional writing experience, preferably in an academic/higher education environment. -Experience writing and editing according to the Associated Press Stylebook or an AP-based style guide. -Experience producing high-quality documents with Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat, Adobe Photoshop and related programs. -High-level editing experience and skills, including the ability to review and refine content for clarity, accuracy, and consistency. -Extensive experience in researching, writing and editing of communications content in higher education institution, public relations or closely related field. -Demonstrated track record of performing excellently under pressure and adhering to strict deadline while maintaining a sophisticated understanding of organizational and external contexts. -Effective oral communication skills. -Experience in collaborating directly with senior level administrators or executives. -Excellent organizational skills in a multi-tasking environment, excellent attention to detail and accuracy. -Ability to work independently and collaboratively, multi-task to balance multiple priorities. -Demonstrated strong experience in project management with ability to track progress and coordinate highly detailed projects in a well-organized, efficient, and timely manner. -Experience with working effectively with a diverse group of stakeholders in a multi-cultural environment, and ability to maintain efficient working relationships. -Flexibility and the ability to pivot and navigate a complex and dynamic work environment with rapidly changing priorities. Ability to adapt to new information and make informed decisions when responding to evolving circumstances while maintaining a focus on goals and objectives. -Intellectual agility and ability to make independent judgments and work with minimal supervision. Preferred Qualifications -Experience with managing outside agencies and consultants as well as internal teams in support of brand strategy preferred. -Supervisory and office management experience preferred. Application Period Priority consideration will be given to candidates who apply by October 2, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Sep 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Assistant Director for Communications, Academic and Student Affairs . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $8,829 per month, commensurate with qualifications and experience. The salary range for this classification is $4,812 to $15,449 per month. Classification Administrator II Position Information The California State University, Office of the Chancellor, is seeking an Assistant Director for Communications, Academic and Student Affairs to lead strategic communications for the division of Academic and Student Affairs (ASA) and serve as a primary liaison with CSU communicators to promote and elevate the university’s brand. The incumbent is responsible for developing and maintaining a consistent voice and narrative across multiple disciplines and departments while ensuring alignment with the CSU master brand. Collaborating closely with Associate Vice Chancellors and Assistant Vice Chancellors for all departments, the incumbent provides an integrated communication strategy to support a wide range of intersegmental and campus stakeholder relationships as well as key initiatives such as Graduation Initiative 2025, strategic enrollment management and academic preparation. The incumbent provides leadership, direction and guidance for marketing communications operations within ASA to ensure the highest standards of accuracy, responsiveness and quality across ASA communications. The incumbent ensures accuracy of fact, appropriateness of tone and consistency of message in high-level internal and external communications, primarily originating from members of the Academic and Student Affairs Leadership Team. This is an essential quality control function that protects the public image of the California State University. This position is approved for telecommuting (two days telecommuting, three days in office (in-person)) with onsite work at the main headquarters located in Long Beach, California. Responsibilities Under the general direction of the Deputy Vice Chancellor, Academic and Student Affairs , the Assistant Director for Communications, Academic and Student Affairs will: -In consultation with ASA leadership, develop and maintain division wide voice and brand in alignment with the CSU master brand. -In consultation with ASA subject matter experts, SCPA colleagues and outside consultants, conceptualize and manage communications strategies for ASA-driven initiatives including Graduation Initiative 2025, strategic enrollment management, academic preparation and more. -Develop and direct a communications strategy for fostering engagement with and adoption of key ASA policies following distribution of formal memorandum to campuses. -Develop and direct a communications strategy for intersegmental relations to support EVC and Deputy Vice Chancellor outreach. -Liaise with external (e.g. agencies) and internal communications partners (CO and campus) to help foster holistic and integrated communications for all ASA stakeholders. -Collaborate with SCPA to identify, brief and support ASA spokespeople to engage with internal and external stakeholders. -Responsible for ensuring appropriate brand messaging and tone, accuracy of content, usability and accessibility for ASA-affiliated web sites. -Develop and manage integrated communications operations and procedures. -Provide professional development and support to departments with communications needs. -Work closely with ASA leadership team and Executive Writing Team to provide strategic advice and creative input on communication methods and preparation of communication materials. -Write, edit and proofread the content for internal and external communications from ASA including legislative reports, content for the division website, special announcements and other division/department materials. -Work closely with ASA leadership team in creating, developing and editing of the Board of Trustees presentations and materials. -Develop strong understanding of departmental and divisional goals and strategies, and ensure they are integrated into communications. -Respond to Division communications-related issues in a timely manner. When appropriate, coordinate and consult with SCPA on crisis communications. -Ensure accuracy of fact, appropriateness of tone and consistency of message in high level internal and external communications. -Provide guidance and create professional development content for ASA staff to improve quality and consistency of communications originating from the division. -Develop communication plans for new initiatives and programs; determine purpose, messaging, means and frequency for communications to those key audiences as part of a cohesive communications program. -Keep informed of ASA programs and initiatives as well as the California State University and higher education climate. -Streamline ASA Communications office processes and procedures to ensure optimal ongoing productivity and effectiveness. Identity areas for improvements and implement changes as needed. -Lead, direct, and supervise ASA Communications staff to achieve organizational goals and objectives, including training, assigning, and reviewing duties for accuracy and efficiency. -Monitor office staff performance, provide constructive feedback and coaching. Foster a positive and inclusive work environment promoting collaboration and teamwork. -Other duties as assigned in support of ASA Division mission and goals. Assist with special projects as needed. Qualifications This position requires: -Bachelor's degree in communications, journalism or another relevant field from an accredited four-year university or college. Graduate degree highly preferred. -A minimum of seven years of demonstrated professional writing experience, preferably in an academic/higher education environment. -Experience writing and editing according to the Associated Press Stylebook or an AP-based style guide. -Experience producing high-quality documents with Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat, Adobe Photoshop and related programs. -High-level editing experience and skills, including the ability to review and refine content for clarity, accuracy, and consistency. -Extensive experience in researching, writing and editing of communications content in higher education institution, public relations or closely related field. -Demonstrated track record of performing excellently under pressure and adhering to strict deadline while maintaining a sophisticated understanding of organizational and external contexts. -Effective oral communication skills. -Experience in collaborating directly with senior level administrators or executives. -Excellent organizational skills in a multi-tasking environment, excellent attention to detail and accuracy. -Ability to work independently and collaboratively, multi-task to balance multiple priorities. -Demonstrated strong experience in project management with ability to track progress and coordinate highly detailed projects in a well-organized, efficient, and timely manner. -Experience with working effectively with a diverse group of stakeholders in a multi-cultural environment, and ability to maintain efficient working relationships. -Flexibility and the ability to pivot and navigate a complex and dynamic work environment with rapidly changing priorities. Ability to adapt to new information and make informed decisions when responding to evolving circumstances while maintaining a focus on goals and objectives. -Intellectual agility and ability to make independent judgments and work with minimal supervision. Preferred Qualifications -Experience with managing outside agencies and consultants as well as internal teams in support of brand strategy preferred. -Supervisory and office management experience preferred. Application Period Priority consideration will be given to candidates who apply by October 2, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Mandated Reporter Per CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Conflict of Interest The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Sep 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Galveston, TX
Galveston, Texas, United States
Job Description Performs highly responsible technical, administrative, and managerial duties supervising the daily activities of the support services team. Areas will encompass, but are not limited to, laptop and desktop maintenance, support and administration; telephone support, maintenance and administration. Requires responsibility for planning, budgeting, coordinating, and controlling personnel, material and physical resources, to ensure end users are receiving the appropriate assistance. Contributes to problem resolution by giving in-person, hands on support to end users where needed. This includes responsibility of managing all procedures related to the identification, prioritization, and resolution of end user incidents and requests, including but not limited to troubleshooting and resolution of issues for most calls, the coordination of computer service desk functions, software and hardware troubleshooting, and low-to-mid level infrastructure problems. Monitors staff and their resolution of user problems to ensure optimum user-system performance. Monitors all incoming work requests, incident tickets, and status checks by customers via a ticketing system. Ensures that calls/requests/incidents are being taken/logged, proper troubleshooting is being performed, and tickets are resolved in a timely and efficient manner. When necessary, tickets are escalated with proper documentation to other appropriate IT groups. Ensures the use of best practices in the delivery of technical support such as: first call resolution, escalation, total impact training, and support metrics tracking and reporting. Build and maintain a trusted relationship with City Departments and reduce unexpected interruptions to their business by sending notifications related to outages and service changes, and coordinating the timing of significant outages across multiple City departments. Minimum Qualifications: Requires an Associate’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field and 2 years in a lead customer facing role. OR 4 years of experience in a lead customer facing role. Closing Date/Time: October 18, 2024 at 11:59 PM CST
Job Description Performs highly responsible technical, administrative, and managerial duties supervising the daily activities of the support services team. Areas will encompass, but are not limited to, laptop and desktop maintenance, support and administration; telephone support, maintenance and administration. Requires responsibility for planning, budgeting, coordinating, and controlling personnel, material and physical resources, to ensure end users are receiving the appropriate assistance. Contributes to problem resolution by giving in-person, hands on support to end users where needed. This includes responsibility of managing all procedures related to the identification, prioritization, and resolution of end user incidents and requests, including but not limited to troubleshooting and resolution of issues for most calls, the coordination of computer service desk functions, software and hardware troubleshooting, and low-to-mid level infrastructure problems. Monitors staff and their resolution of user problems to ensure optimum user-system performance. Monitors all incoming work requests, incident tickets, and status checks by customers via a ticketing system. Ensures that calls/requests/incidents are being taken/logged, proper troubleshooting is being performed, and tickets are resolved in a timely and efficient manner. When necessary, tickets are escalated with proper documentation to other appropriate IT groups. Ensures the use of best practices in the delivery of technical support such as: first call resolution, escalation, total impact training, and support metrics tracking and reporting. Build and maintain a trusted relationship with City Departments and reduce unexpected interruptions to their business by sending notifications related to outages and service changes, and coordinating the timing of significant outages across multiple City departments. Minimum Qualifications: Requires an Associate’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field and 2 years in a lead customer facing role. OR 4 years of experience in a lead customer facing role. Closing Date/Time: October 18, 2024 at 11:59 PM CST
State of Missouri
Troy, Missouri, United States
The Family Support Division is seeking applications for Benefit Program Technicians. These positions will be located in the Lincoln County Customer Service Center based at 384 North Lincoln Drive, Troy, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Family Support Division is seeking applications for Benefit Program Technicians. These positions will be located in the Lincoln County Customer Service Center based at 384 North Lincoln Drive, Troy, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Ozark, Missouri, United States
The Family Support Division is seeking applications for Benefit Program Technicians. These positions will be located in the Christian County Customer Service Center based at 4715 N Towne Center Drive, Ozark, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Family Support Division is seeking applications for Benefit Program Technicians. These positions will be located in the Christian County Customer Service Center based at 4715 N Towne Center Drive, Ozark, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Yavapai County
Prescott, Arizona, United States
Role Under general supervision, performs technical work of routine difficulty in collecting, analyzing, and routing data from reports and records specific to the assigned department. Major Duties, Responsibilities Performs a variety of clerical and office tasks, including entering and retrieving data from computer database programs, maintaining filing systems, compiling data and preparing reports; receiving money and entering receipts; handling incoming phone calls and assisting visitors; keeping account and other office records; proofreading and coding; and coordinating flow of clerical work with that of other departments and agencies. Handles public and agency requests for records information, both by telephone and in person. Classifies reports, sorts, and analyzes information, compiles statistics, verifies information, and builds and maintains statistical data. May perform special project research and analysis as assigned. Performs other job-related duties as assigned. Minimum Qualifications Education: High school diploma or equivalent. Experience: A minimum of one (1) year of general office experience. Additional Requirements: Must possess a valid Arizona driver’s license. Other Skills Required Knowledge, Skills, and Abilities: Knowledge of: Departmental clerical and office procedures, including various internal programs. Various data processing systems. Business English, spelling, grammar, punctuation, and composition. Clerical office practices and procedures. Research techniques and report writing. Current Microsoft Office software. Filing and recordkeeping. Skill in: Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees. Establishing and maintaining effective working relationships with employees, other agencies, and the public. Organization and adherence to detail. Ability to: Maintain records and prepare accurate reports. Follow written and verbal instructions. Type at a minimum speed of twenty-five (25) WPM. Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public. Keep management informed of key operating issues affecting the department. Remain current in knowledge required to perform assigned duties. Handle confidential matters and maintain discretion always. Act with courtesy, tact, and diplomacy. Work Environment: The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated. Physical Requirements: Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds. Additional Job Information: FLSA: Non-Exempt Grade: 3 Classification: Classified Safety Sensitive: No EMPLOYEE BENEFITS Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: • 10 Paid Holidays Per Year • Annual Leave • Employee Assistance Program (EAP) • Health Care Insurance - Medical, Dental, Vision • Life Insurance • Long-Term & Short-Term Disability • Retirement Plans • Sick Leave • Tuition Reimbursement Program ELECTIVE COVERAGE • 457 Deferred Compensation Program • Dependent Health Care Insurance - Medical, Dental, Vision • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Short-Term Disability • Supplemental Life (for employees & dependents) PLEASE NOTE • Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked. • Part-Time employees have limited benefits available. • Temporary and Seasonal employees are not eligible to accrue Annual Leave. Click here to view our benefits summary. Closing Date/Time: 10/1/2024 5:00 PM Arizona
Role Under general supervision, performs technical work of routine difficulty in collecting, analyzing, and routing data from reports and records specific to the assigned department. Major Duties, Responsibilities Performs a variety of clerical and office tasks, including entering and retrieving data from computer database programs, maintaining filing systems, compiling data and preparing reports; receiving money and entering receipts; handling incoming phone calls and assisting visitors; keeping account and other office records; proofreading and coding; and coordinating flow of clerical work with that of other departments and agencies. Handles public and agency requests for records information, both by telephone and in person. Classifies reports, sorts, and analyzes information, compiles statistics, verifies information, and builds and maintains statistical data. May perform special project research and analysis as assigned. Performs other job-related duties as assigned. Minimum Qualifications Education: High school diploma or equivalent. Experience: A minimum of one (1) year of general office experience. Additional Requirements: Must possess a valid Arizona driver’s license. Other Skills Required Knowledge, Skills, and Abilities: Knowledge of: Departmental clerical and office procedures, including various internal programs. Various data processing systems. Business English, spelling, grammar, punctuation, and composition. Clerical office practices and procedures. Research techniques and report writing. Current Microsoft Office software. Filing and recordkeeping. Skill in: Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees. Establishing and maintaining effective working relationships with employees, other agencies, and the public. Organization and adherence to detail. Ability to: Maintain records and prepare accurate reports. Follow written and verbal instructions. Type at a minimum speed of twenty-five (25) WPM. Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public. Keep management informed of key operating issues affecting the department. Remain current in knowledge required to perform assigned duties. Handle confidential matters and maintain discretion always. Act with courtesy, tact, and diplomacy. Work Environment: The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated. Physical Requirements: Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds. Additional Job Information: FLSA: Non-Exempt Grade: 3 Classification: Classified Safety Sensitive: No EMPLOYEE BENEFITS Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: • 10 Paid Holidays Per Year • Annual Leave • Employee Assistance Program (EAP) • Health Care Insurance - Medical, Dental, Vision • Life Insurance • Long-Term & Short-Term Disability • Retirement Plans • Sick Leave • Tuition Reimbursement Program ELECTIVE COVERAGE • 457 Deferred Compensation Program • Dependent Health Care Insurance - Medical, Dental, Vision • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Short-Term Disability • Supplemental Life (for employees & dependents) PLEASE NOTE • Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked. • Part-Time employees have limited benefits available. • Temporary and Seasonal employees are not eligible to accrue Annual Leave. Click here to view our benefits summary. Closing Date/Time: 10/1/2024 5:00 PM Arizona
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the Applicant and Record Quality Services Branch, Record Quality Services Program, Record Review Section Crime Analyst Supervisor, the Program Technician II works independently, or with other staff, performing a variety of assignments in support of business needs, services, and administrative record challenge requests pursuant to California Penal Code sections 11120-11127. The incumbent must be familiar with criminal justice system processes. The incumbent must also be familiar with the statutory code sections relevant to criminal history record reviews, automated criminal history records, and related programs within the Department of Justice. The incumbent may also assist program management with special projects and supports the Record Challenge Section’s error resolution efforts relative to various relief activities. This is a re-advertisement for JC- 431446. If you have previously applied for JC- 431446, it is not necessary to re-apply. Your original application for JC- 431446 will be included in this candidate pool for JC- 449607. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions In a remote work environment, home office, or similar environment in California. At the office, an enclosed windowed office with a smoke-free environment. May be required to sit at a computer terminal while performing research and other duties up to eight hours a day. Travel to designated offices may be required. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-449607 Position #(s): 420-907-9928-006 Working Title: Limited Term - Program Technician II Classification: PROGRAM TECHNICIAN II $3,721.00 - $4,664.00 # of Positions: 1 Work Location: Sacramento County Telework: In Office Job Type: 12 Month Limited Term - Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Bureau of Criminal Information & Analysis, Applicant & Record Quality Services Branch, Record Quality Services Program, Record Review Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 449607 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. This is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/1/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 449607 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 449607 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to exercise good judgment, and act with flexibility and diplomacy. Ability to process work in priority order. Review and analyze documents to then update respective databases. Excellent written and oral communication skills and a demonstrated history of good work habits. Ability to work independently and as a member of a team to accomplish program objectives. Ability to maintain confidentiality on sensitive issues, work cooperatively as a team, and maintain professional relationships with department staff. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia III (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 10/1/2024
Job Description and Duties Under the general direction of the Applicant and Record Quality Services Branch, Record Quality Services Program, Record Review Section Crime Analyst Supervisor, the Program Technician II works independently, or with other staff, performing a variety of assignments in support of business needs, services, and administrative record challenge requests pursuant to California Penal Code sections 11120-11127. The incumbent must be familiar with criminal justice system processes. The incumbent must also be familiar with the statutory code sections relevant to criminal history record reviews, automated criminal history records, and related programs within the Department of Justice. The incumbent may also assist program management with special projects and supports the Record Challenge Section’s error resolution efforts relative to various relief activities. This is a re-advertisement for JC- 431446. If you have previously applied for JC- 431446, it is not necessary to re-apply. Your original application for JC- 431446 will be included in this candidate pool for JC- 449607. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions In a remote work environment, home office, or similar environment in California. At the office, an enclosed windowed office with a smoke-free environment. May be required to sit at a computer terminal while performing research and other duties up to eight hours a day. Travel to designated offices may be required. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-449607 Position #(s): 420-907-9928-006 Working Title: Limited Term - Program Technician II Classification: PROGRAM TECHNICIAN II $3,721.00 - $4,664.00 # of Positions: 1 Work Location: Sacramento County Telework: In Office Job Type: 12 Month Limited Term - Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Bureau of Criminal Information & Analysis, Applicant & Record Quality Services Branch, Record Quality Services Program, Record Review Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 449607 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. This is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/1/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 449607 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 449607 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to exercise good judgment, and act with flexibility and diplomacy. Ability to process work in priority order. Review and analyze documents to then update respective databases. Excellent written and oral communication skills and a demonstrated history of good work habits. Ability to work independently and as a member of a team to accomplish program objectives. Ability to maintain confidentiality on sensitive issues, work cooperatively as a team, and maintain professional relationships with department staff. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia III (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 10/1/2024
State of Missouri
St. Louis County, Missouri, United States
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the St. Louis County/7 Hills Child Support-Customer Service Center based at 4040 Seven Hills Dr., St. Louis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the St. Louis County/7 Hills Child Support-Customer Service Center based at 4040 Seven Hills Dr., St. Louis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Department of Innovation and Technology (IT) is accepting applications for Network Services Supervisor for the Public Safety Communications Division . This position is characterized by the responsibility to supervise staff assigned to the Public Safety Communications Division. Under general direction, the position plans, organizes, coordinates, and supervises the day to day operations of the County's 800 MHZ mobile and portable radio repair shop. The Network Services Supervisor provides administrative support, management direction, and leadership for a workgroup responsible for the programming, maintenance and repair of over 16,000 end-user mobile and portable subscriber radios. Incumbents will provide management oversight and direction; confer with staff on operational matters; serve as a technical advisor; coordinate both scheduled and emergency repair activities, provide oversight of system upgrade efforts, resolve personnel issues; assist with the development and implementation of policies and procedures for long range network plans and daily operations; review network integrity, system security, and operational reliability and efficiency; develop system disaster recovery recommendations, evaluate and present recommendations to the Division Chief for improvements or enhancements; create and deliver formal presentations and keep abreast of technological changes; identify and research the cost-benefit of new technologies and make recommendations for acquisition of new hardware and software; recommend vendor provided training courses for staff; assist in coordinating system operational plans with a diverse customer base of first responders and governmental service providers, lead efforts to resolve service issues and concerns to maintain a high level of customer satisfaction; and assist in the development of the annual Division budget and ongoing fiscal monitoring activity. The Network Services Supervisor is a second level supervisor and provides guidance and assistance to staff members with their professional and career development efforts. For a comprehensive list of job duties, refer to the Network Services Supervisor job description. This excellent opportunity also offers a highly competitive benefits package. Click the image below to learn more! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to employment, successful candidates must undergo a background check which includes fingerprinting and a medical exam. Availability: Incumbents are subject to 24-hour call-back, evening, and weekend shifts. Travel: Travel throughout the county may be required with a requirement to access and perform work at rural, unimproved locations. A valid California Class C driver's license will be required at the time of hire. Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. Minimum Requirements EXPERIENCE: Three (3) years of experience overseeing staff or technology in a lead or advanced role which includes planning, assigning, reviewing, and evaluating work in the area of land mobile radio technologies. -- AND -- EDUCATION: Thirty (30) semester (45 quarter) units of college level qualifying coursework in telecommunications, electronic or information technology, computer science, computer information systems, public or business administration, or a closely related field. A list of completed coursework must be submitted with the application if an associate's degree in a qualifying field has not been conferred. NOTE: Specialized technology courses or certificate programs with 450 hours of classroom instruction (equivalent to one year of college level education) are acceptable . Substitution: An additional one (1) year of qualifying experience may substitute for the required education. Desired Qualifications Candidates are strongly encouraged to apply if they possess: Five (5) years of experience managing the installation, programming, maintaining and repairing Motorola XTS, XTL and APX series, land mobile radios, as well as emergency vehicle systems. Experience programming, configuring, maintaining and repairing Motorola P25 Smartzone Trunking systems. Experience developing codeplugs/templates using Motorola customer programming software. Knowledge of Motorola subscriber features and the interactions of those features over Motorola P25 Smartzone Trunking and conventional systems. The ideal candidate will demonstrate strong interpersonal and communication skills, and be a team player with the ability to achieve goals through influence, collaboration, and cooperation. Selection Process There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire You are encouraged to include detail descriptions of your qualifying experience and skills, as only the most highly qualified applicants will advance in the process. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by as soon as possible. This is a continuous recruitment and may close at anytime. Resumes will not be accepted or reviewed in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
The Job The Department of Innovation and Technology (IT) is accepting applications for Network Services Supervisor for the Public Safety Communications Division . This position is characterized by the responsibility to supervise staff assigned to the Public Safety Communications Division. Under general direction, the position plans, organizes, coordinates, and supervises the day to day operations of the County's 800 MHZ mobile and portable radio repair shop. The Network Services Supervisor provides administrative support, management direction, and leadership for a workgroup responsible for the programming, maintenance and repair of over 16,000 end-user mobile and portable subscriber radios. Incumbents will provide management oversight and direction; confer with staff on operational matters; serve as a technical advisor; coordinate both scheduled and emergency repair activities, provide oversight of system upgrade efforts, resolve personnel issues; assist with the development and implementation of policies and procedures for long range network plans and daily operations; review network integrity, system security, and operational reliability and efficiency; develop system disaster recovery recommendations, evaluate and present recommendations to the Division Chief for improvements or enhancements; create and deliver formal presentations and keep abreast of technological changes; identify and research the cost-benefit of new technologies and make recommendations for acquisition of new hardware and software; recommend vendor provided training courses for staff; assist in coordinating system operational plans with a diverse customer base of first responders and governmental service providers, lead efforts to resolve service issues and concerns to maintain a high level of customer satisfaction; and assist in the development of the annual Division budget and ongoing fiscal monitoring activity. The Network Services Supervisor is a second level supervisor and provides guidance and assistance to staff members with their professional and career development efforts. For a comprehensive list of job duties, refer to the Network Services Supervisor job description. This excellent opportunity also offers a highly competitive benefits package. Click the image below to learn more! CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to employment, successful candidates must undergo a background check which includes fingerprinting and a medical exam. Availability: Incumbents are subject to 24-hour call-back, evening, and weekend shifts. Travel: Travel throughout the county may be required with a requirement to access and perform work at rural, unimproved locations. A valid California Class C driver's license will be required at the time of hire. Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. Minimum Requirements EXPERIENCE: Three (3) years of experience overseeing staff or technology in a lead or advanced role which includes planning, assigning, reviewing, and evaluating work in the area of land mobile radio technologies. -- AND -- EDUCATION: Thirty (30) semester (45 quarter) units of college level qualifying coursework in telecommunications, electronic or information technology, computer science, computer information systems, public or business administration, or a closely related field. A list of completed coursework must be submitted with the application if an associate's degree in a qualifying field has not been conferred. NOTE: Specialized technology courses or certificate programs with 450 hours of classroom instruction (equivalent to one year of college level education) are acceptable . Substitution: An additional one (1) year of qualifying experience may substitute for the required education. Desired Qualifications Candidates are strongly encouraged to apply if they possess: Five (5) years of experience managing the installation, programming, maintaining and repairing Motorola XTS, XTL and APX series, land mobile radios, as well as emergency vehicle systems. Experience programming, configuring, maintaining and repairing Motorola P25 Smartzone Trunking systems. Experience developing codeplugs/templates using Motorola customer programming software. Knowledge of Motorola subscriber features and the interactions of those features over Motorola P25 Smartzone Trunking and conventional systems. The ideal candidate will demonstrate strong interpersonal and communication skills, and be a team player with the ability to achieve goals through influence, collaboration, and cooperation. Selection Process There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire You are encouraged to include detail descriptions of your qualifying experience and skills, as only the most highly qualified applicants will advance in the process. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by as soon as possible. This is a continuous recruitment and may close at anytime. Resumes will not be accepted or reviewed in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County Finance Department is seeking qualified candidates to join our team as a Senior Enterprise Systems Analyst located within the Enterprise Resource Planning (ERP) office. We are looking for skilled professionals with strong experience in enterprise application security administration, financial/operations analysis, and information systems implementation. Additionally, as a member of the system support team for financials, you will be responsible for planning, directing, and reviewing the work of staff that have customer and/or system support responsibilities required to maintain and enhance a large, automated accounting and human resource information system utilized by all County departments and other local government agencies. Further, this position will be responsible for configuration, production support, writing specification documents, creating work instructions, system enhancements, and testing. Clark County is a dynamic, vibrant community with operations supporting Judicial, Public Safety, Public Works, Health, Welfare, Culture & Recreation and other functions for our citizens and visitors. This recruitment may be used to fill multiple positions in the department. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. This position is confidential and excluded from membership in the union. This position is a non-union position and excluded from membership in the union. MINIMUM REQUIREMENTS Education and Experience: Bachelor's Degree in Management Information Systems, Computer Science, Business Administration, Finance or related field AND four (4) years of full-time professional level experience in providing customer and/or system support of financial and business applications. Full-time professional level experience, which has provided the skills and knowledge necessary to perform all job functions at this level may be substituted for the education on a year-for-year basis to a maximum of two (2) years. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Provides lead direction, training and work review to professional staff; organizes and assigns work, sets priorities, and follows-up to ensure coordination and completion of assigned work. Trains staff in work procedures. Administers security for both the accounting and the human resource management systems; maintains accounting and human resource management system tables; develops and analyzes user requirements for utilization of the appropriate system. Prepares and maintains customer documentation; provides assistance and training to County and local government staff in the use of the assigned system. Administers, directs, and performs all of the Financial Systems Help Desk support activities, performs system acceptance testing and related activities of the Enterprise System Analyst I/II. Prepares functional specifications, develops test strategies, test plans, and directs systems acceptance testing activities. Coordinates and participates in a variety of financial and related analytical studies; gathers data, evaluates alternatives, makes recommendations for action and prepares narrative and statistical reports as required. Coordinates and participates in a variety of financial and related analytical studies; conducts complex analyses and specifies hardware and software solutions to systems issues that relate to the accounting and human resource management systems, working in concert with Information Systems Department staff. Confers with all levels of staff from County departments and participating local governmental agencies in documenting accounting and human resource management system issues. Prepares a variety of reports, flow charts, diagrams, documentation and other written materials; compiles a variety of financial information for use by County or other governmental staff or the public. Monitors developments in accounting and human resource management system requirements and applications; recommends policy, procedure and application enhancements as appropriate. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment, including a computer, in the course of the work; may drive a personal or County motor vehicle to visit work sites and attend meetings. PHYSICAL DEMANDS Mobility to work in a typical office setting, and use standard office equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Must be capable of traveling to and from various County locations in order to visit work sites and attend off-site meetings. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 10/15/2024 5:01 PM Pacific
ABOUT THE POSITION The Clark County Finance Department is seeking qualified candidates to join our team as a Senior Enterprise Systems Analyst located within the Enterprise Resource Planning (ERP) office. We are looking for skilled professionals with strong experience in enterprise application security administration, financial/operations analysis, and information systems implementation. Additionally, as a member of the system support team for financials, you will be responsible for planning, directing, and reviewing the work of staff that have customer and/or system support responsibilities required to maintain and enhance a large, automated accounting and human resource information system utilized by all County departments and other local government agencies. Further, this position will be responsible for configuration, production support, writing specification documents, creating work instructions, system enhancements, and testing. Clark County is a dynamic, vibrant community with operations supporting Judicial, Public Safety, Public Works, Health, Welfare, Culture & Recreation and other functions for our citizens and visitors. This recruitment may be used to fill multiple positions in the department. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. This position is confidential and excluded from membership in the union. This position is a non-union position and excluded from membership in the union. MINIMUM REQUIREMENTS Education and Experience: Bachelor's Degree in Management Information Systems, Computer Science, Business Administration, Finance or related field AND four (4) years of full-time professional level experience in providing customer and/or system support of financial and business applications. Full-time professional level experience, which has provided the skills and knowledge necessary to perform all job functions at this level may be substituted for the education on a year-for-year basis to a maximum of two (2) years. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Provides lead direction, training and work review to professional staff; organizes and assigns work, sets priorities, and follows-up to ensure coordination and completion of assigned work. Trains staff in work procedures. Administers security for both the accounting and the human resource management systems; maintains accounting and human resource management system tables; develops and analyzes user requirements for utilization of the appropriate system. Prepares and maintains customer documentation; provides assistance and training to County and local government staff in the use of the assigned system. Administers, directs, and performs all of the Financial Systems Help Desk support activities, performs system acceptance testing and related activities of the Enterprise System Analyst I/II. Prepares functional specifications, develops test strategies, test plans, and directs systems acceptance testing activities. Coordinates and participates in a variety of financial and related analytical studies; gathers data, evaluates alternatives, makes recommendations for action and prepares narrative and statistical reports as required. Coordinates and participates in a variety of financial and related analytical studies; conducts complex analyses and specifies hardware and software solutions to systems issues that relate to the accounting and human resource management systems, working in concert with Information Systems Department staff. Confers with all levels of staff from County departments and participating local governmental agencies in documenting accounting and human resource management system issues. Prepares a variety of reports, flow charts, diagrams, documentation and other written materials; compiles a variety of financial information for use by County or other governmental staff or the public. Monitors developments in accounting and human resource management system requirements and applications; recommends policy, procedure and application enhancements as appropriate. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment, including a computer, in the course of the work; may drive a personal or County motor vehicle to visit work sites and attend meetings. PHYSICAL DEMANDS Mobility to work in a typical office setting, and use standard office equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Must be capable of traveling to and from various County locations in order to visit work sites and attend off-site meetings. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 10/15/2024 5:01 PM Pacific
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County Information Technology department is seeking qualified candidates to apply for the Senior Network Analyst position. As a member of our team you will install, support and configure CISCO network hardware and components, provide ongoing software and hardware maintenance (including updates and security patches), monitor, evaluate, and solve potential hardware performance issues and support customers and employees via email, telephone, and face-to-face interaction. This position works within a large-scale enterprise requiring knowledge on a variety of technologies such as: CISCO Networking Systems, Palo Alto Firewalls and Server Virtualization (VMware preferred). THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. Some positions may be confidential positions and are excluded from membership in the union. Some positions may be non-union positions and are excluded from membership in the union. MINIMUM REQUIREMENTS Education and Experience: Equivalent to a Bachelor's Degree in Telecommunications, Information Systems, Computer Science, Electrical Engineering or closely related field, plus four (4) years full-time experience in installing and managing multiple protocol networks, including design work and troubleshooting major outages. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working conditions: Work extended shifts, be called back in emergency situations, and/or travel to remote sites located on mountain tops through rugged unpaved roads. Licensing and Certification: Specified positions may require valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES General Tasks Performed in All Positions This senior level position provides a wide range of highly specialized technical functions in the design, installation, and maintenance of the County's wide area network. Duties include meeting with county and other governmental agencies to determine requirements for new or upgraded networks. Creates project plans for all network projects. Configures and tests procedures and equipment for network projects. Communicates status of projects to management and customers. Researches and evaluates network equipment, estimates costs, and makes recommendations for vendor selection. Conducts facility inspections to ensure adequate environmental needs and controls for network equipment. Creates and maintains logical, physical and protocol maps, electronic and hard copy backups of all equipment configuration parameters, and network documentation standards and procedures. Coordinates network services, technical and maintenance support with outside service providers. Manages the network using automated systems to identify trouble spots and to remotely view and administer routers, servers, and other network equipment. Fields trouble calls from customers that relate to network problems; travels to other locations to install and/or repair equipment and resolve network problems. Trains and coordinates with technical support staff and help desk staff in network troubleshooting procedures. Provides additional level of support in the area of Novell and NT operating systems. Tracks the assignment of TCP/IP networks and individual addresses using certificate system and domain name database. Performs periodic maintenance on production network equipment and software. Consults with departments and provides technical expertise regarding future network requirements. Projects short- and long-term requirements for the network based on current utilization and trends. Develops strategic plans to leverage emerging network technology to support future county network needs. May drive a motor vehicle or be capable of arranging for appropriate transportation to and from various work sites and to respond to emergencies. For Southern Nevada Area Communications Council (SNACC) positions Assist and support the SNACC Administrator in the development and maintenance of the land mobile radio (LMR) communications network and administration associated with SNACC’s 800 MHz Public Safety Radio System. This includes but, is not limited to design and coordination of the installation of LAN/WAN networks operating on various mediums i.e. copper, fiber, microwave, radio waves etc., maintain and manage radio system and allotted frequencies. Design, develop, and implement subscriber unit templates using various vendor software, locally and remotely. Manage and integrate radio system monitoring tools and/or reporting tools. Manage radio subscriber inventory and system infrastructure. Test and align various radio models rated for public safety. With the goal of supplying reliable access to the SNACC Public Safety Radio System and providing optimal customer service. PHYSICAL DEMANDS Mobility to travel to various work sites and work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Ability to lift and carry up to 50 pounds. Must be capable of working extended shifts and respond to call backs in emergency situations. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 10/1/2024 5:01 PM Pacific
ABOUT THE POSITION The Clark County Information Technology department is seeking qualified candidates to apply for the Senior Network Analyst position. As a member of our team you will install, support and configure CISCO network hardware and components, provide ongoing software and hardware maintenance (including updates and security patches), monitor, evaluate, and solve potential hardware performance issues and support customers and employees via email, telephone, and face-to-face interaction. This position works within a large-scale enterprise requiring knowledge on a variety of technologies such as: CISCO Networking Systems, Palo Alto Firewalls and Server Virtualization (VMware preferred). THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. Some positions may be confidential positions and are excluded from membership in the union. Some positions may be non-union positions and are excluded from membership in the union. MINIMUM REQUIREMENTS Education and Experience: Equivalent to a Bachelor's Degree in Telecommunications, Information Systems, Computer Science, Electrical Engineering or closely related field, plus four (4) years full-time experience in installing and managing multiple protocol networks, including design work and troubleshooting major outages. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working conditions: Work extended shifts, be called back in emergency situations, and/or travel to remote sites located on mountain tops through rugged unpaved roads. Licensing and Certification: Specified positions may require valid Nevada Class C driver's license at time of appointment. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES General Tasks Performed in All Positions This senior level position provides a wide range of highly specialized technical functions in the design, installation, and maintenance of the County's wide area network. Duties include meeting with county and other governmental agencies to determine requirements for new or upgraded networks. Creates project plans for all network projects. Configures and tests procedures and equipment for network projects. Communicates status of projects to management and customers. Researches and evaluates network equipment, estimates costs, and makes recommendations for vendor selection. Conducts facility inspections to ensure adequate environmental needs and controls for network equipment. Creates and maintains logical, physical and protocol maps, electronic and hard copy backups of all equipment configuration parameters, and network documentation standards and procedures. Coordinates network services, technical and maintenance support with outside service providers. Manages the network using automated systems to identify trouble spots and to remotely view and administer routers, servers, and other network equipment. Fields trouble calls from customers that relate to network problems; travels to other locations to install and/or repair equipment and resolve network problems. Trains and coordinates with technical support staff and help desk staff in network troubleshooting procedures. Provides additional level of support in the area of Novell and NT operating systems. Tracks the assignment of TCP/IP networks and individual addresses using certificate system and domain name database. Performs periodic maintenance on production network equipment and software. Consults with departments and provides technical expertise regarding future network requirements. Projects short- and long-term requirements for the network based on current utilization and trends. Develops strategic plans to leverage emerging network technology to support future county network needs. May drive a motor vehicle or be capable of arranging for appropriate transportation to and from various work sites and to respond to emergencies. For Southern Nevada Area Communications Council (SNACC) positions Assist and support the SNACC Administrator in the development and maintenance of the land mobile radio (LMR) communications network and administration associated with SNACC’s 800 MHz Public Safety Radio System. This includes but, is not limited to design and coordination of the installation of LAN/WAN networks operating on various mediums i.e. copper, fiber, microwave, radio waves etc., maintain and manage radio system and allotted frequencies. Design, develop, and implement subscriber unit templates using various vendor software, locally and remotely. Manage and integrate radio system monitoring tools and/or reporting tools. Manage radio subscriber inventory and system infrastructure. Test and align various radio models rated for public safety. With the goal of supplying reliable access to the SNACC Public Safety Radio System and providing optimal customer service. PHYSICAL DEMANDS Mobility to travel to various work sites and work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Ability to lift and carry up to 50 pounds. Must be capable of working extended shifts and respond to call backs in emergency situations. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 10/1/2024 5:01 PM Pacific
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $4,841.00 per month to $6,884.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,841.00 per month to $5,300.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick leave, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Renaissance Scholars Program (RSP) is an intentional transitional support model which integrates academic and cultural programming to support access, retention and graduation of our former foster youth-identified students at Cal State East Bay. The program welcomes and supports incoming and continuing students while increasing their confidence, engagement, academic success, persistence, and, ultimately, baccalaureate degree attainment rates. Students participate in a year-long, cohort-based, learning community paired with intrusive academic counseling and mentoring. Under the general supervision of the AVP/Deans of Students, the RSP Engagement & Admissions Specialist will provide a full range of academic support services and cultural activities to promote success for students participating in the campus RSP Program. This position is responsible for improving and delivering service to students through administration, technology and communication. The RSP & Admissions Specialist will assist with program planning, implementation, assessment and evaluation. Additionally, this position will collaborate with faculty and staff to address student and program needs and to develop strategies that support the recruitment, retention and graduation of students. The incumbent will lead the programmatic components and academic partnerships of the RSP, this includes: targeted outreach to high school and community college students, oversight of the program’s application process and admissions procedures; administering academic support services to students enrolled within the RSP; referrals to on- and off-campus support services; implementing the mentoring program, and forging strategic partnerships with internal and external stakeholders. This position will work evenings and weekends when needed to support campus events. Responsibilities Engagement Activities Development and Coordination: Plan, develop and coordinate all Program participant engagement events (i.e., Onboarding Welcome/Orientation, Year End Ceremony) including utilizing administrative support (room reservations, food orders, etc.); coordination of staffing, logistics, and providing guidance and direction to student staff/volunteers, as well as overall event management on the day of each event. Establish a community among students by offering an ongoing selection of high impact practices to increase student contact, involvement, achievement, and overall satisfaction. Work collaboratively with other SEAS Engagement Coordinators to reduce redundancy. Develop, coordinate and present student success workshops for participants’ personal and professional development (i.e. financial literacy, career, major exploration, networking, etc.), as needed. Develop and coordinate opportunities for peer and faculty/staff mentors. Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. Provide annual assessment and evaluation to ensure that engagement events and services are meeting students' needs. Update and manage content of the Program website and support growth of online presence through social media. Assist Program team and participants in understanding general university policies and procedures, including referring students to other campus resources when applicable. Utilize technology tools (i.e. Bay Advisor, PeopleSoft, BaySync, Google Suite and Microsoft Office programs) to run reports and track Program services and participant success. Abide by all ethical, professional and educational (i.e. FERPA) standards related to educational engagement with students, and demonstrate sound professional judgment when making decisions related to participants, Program, Cal State East Bay and related stakeholders. Outreach, Admissions, and Marketing Coordination: Organize and lead the program application/admission process by working with on and off-campus equity partners to identify prospective students. Conduct intake advising and counseling for all prospective Program participants ensuring they have a smooth transition to Cal State East Bay. Handle initial questions and conduct first line screening in all cases related to matriculation (admissions, financial aid, residency, housing, etc.) Troubleshoot admissions related problems by utilizing information from University software (PeopleSoft, Bay Advisor, etc.) and connection with participants. Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, and University Orientations. Serve as primary contact to pipeline programs for prospective Program students. Coordinate and lead Program Outreach events for prospective students. Conduct Program presentations to campus visitors (applicants and general public, such as community college counselors and other support program staff), as well as on-campus offices. Ensure all publications are updated in multiple formats (print, online) and languages as needed. Administrative/Academic Advising Program Support: Complete monthly reports regarding engagement activities. Supervise admissions assistant in processing of applications, correspondence and participant file organization. Coordinate and monitor Program email account; review documents, transmittals and other admissions related forms to select eligible Program participants, and respond accordingly. Assist students in the development of an educational plan including choosing a program of study and/or clarifying educational goals and monitor each participant's ongoing progress and performance. Assist with providing guidance in course selection in keeping with the student's interests, values, and abilities. Assist in identifying potential at-risk students across all colleges for proactive student advising and intervention File management - Maintain electronic files for all active participants on S drive. Scan all hard-copy documents using high speed scanners; perform quality assurance to ensure that all documents meet a minimum standard of readability; rescan documents as necessary. Archive alumni participant files and/or documents to Google drive. Campus Involvement and Other Duties as Assigned: Participate in department, Division and campus-wide meetings and committees as needed. Provide lead work direction to admissions student assistant(s) in processing of applications, correspondence, and participant file organization. Represent the Program and Department at events/meetings as needed. Participate in professional development activities as needed to remain current on relevant issues pertaining to higher education and the recruitment, retention and success of Program students. Other duties as assigned include collaboration with, and back up support as needed. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Preferred Skills and Knowledge A Master’s degree in college student personnel administration, education, counseling, social work, or related area. Two (2) or more years of progressively responsible student services experience. Knowledge of individual and group dynamics to be used when engaging students. Knowledge of university policies and procedures regarding admissions and financial aid. Knowledge of, experience with, and ability to serve a diverse student population. Ability to act and use excellent judgment in a fast paced, service-oriented daily operation. Ability to work in a highly collaborative, diverse, and team-oriented environment. Skills in communication including listening, writing and speaking which includes public speaking. Skills in organization used to execute multiple projects and assignments simultaneously with an emphasis on accuracy and detail orientation. Skills in customer/client service with an emphasis on problem solving to deliver services in a timely and professional manner. Ability to generate and maintain collaborative working relationships with campus and community stakeholders. Ability to work as part of a team, and take initiative when applicable. Special Conditions Ability to work evenings and weekends when required. This position has been identified to have significant responsibility for student and campus activities and will be required to function as a Campus Security Authority (CSA) under the Clery Act. In accordance with CSU Executive Order 1107, Implementation of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the incumbent will be responsible for reporting allegations of Clery Act crimes to the University Police Department and/or the University Clery Director. Responsibilities of the CSA include: Report all alleged Clery Act Crimes in a timely manner. Report any alleged Clery Act Crimes that are reported to the incumbent using the online CSA Reporting Form. Complete annual training requirement. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Physical Requirements Ability to lift up to 25 pounds. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Advertised: Sep 16 2024 Pacific Daylight Time Applications close: Jan 16 2025 Pacific Standard Time Closing Date/Time:
Salary and Benefits Salary Range: $4,841.00 per month to $6,884.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,841.00 per month to $5,300.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick leave, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional III About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Renaissance Scholars Program (RSP) is an intentional transitional support model which integrates academic and cultural programming to support access, retention and graduation of our former foster youth-identified students at Cal State East Bay. The program welcomes and supports incoming and continuing students while increasing their confidence, engagement, academic success, persistence, and, ultimately, baccalaureate degree attainment rates. Students participate in a year-long, cohort-based, learning community paired with intrusive academic counseling and mentoring. Under the general supervision of the AVP/Deans of Students, the RSP Engagement & Admissions Specialist will provide a full range of academic support services and cultural activities to promote success for students participating in the campus RSP Program. This position is responsible for improving and delivering service to students through administration, technology and communication. The RSP & Admissions Specialist will assist with program planning, implementation, assessment and evaluation. Additionally, this position will collaborate with faculty and staff to address student and program needs and to develop strategies that support the recruitment, retention and graduation of students. The incumbent will lead the programmatic components and academic partnerships of the RSP, this includes: targeted outreach to high school and community college students, oversight of the program’s application process and admissions procedures; administering academic support services to students enrolled within the RSP; referrals to on- and off-campus support services; implementing the mentoring program, and forging strategic partnerships with internal and external stakeholders. This position will work evenings and weekends when needed to support campus events. Responsibilities Engagement Activities Development and Coordination: Plan, develop and coordinate all Program participant engagement events (i.e., Onboarding Welcome/Orientation, Year End Ceremony) including utilizing administrative support (room reservations, food orders, etc.); coordination of staffing, logistics, and providing guidance and direction to student staff/volunteers, as well as overall event management on the day of each event. Establish a community among students by offering an ongoing selection of high impact practices to increase student contact, involvement, achievement, and overall satisfaction. Work collaboratively with other SEAS Engagement Coordinators to reduce redundancy. Develop, coordinate and present student success workshops for participants’ personal and professional development (i.e. financial literacy, career, major exploration, networking, etc.), as needed. Develop and coordinate opportunities for peer and faculty/staff mentors. Initiate and maintain cooperative working relationships with a variety of individuals and groups, including faculty, staff, student organizations and off-campus community groups. Provide annual assessment and evaluation to ensure that engagement events and services are meeting students' needs. Update and manage content of the Program website and support growth of online presence through social media. Assist Program team and participants in understanding general university policies and procedures, including referring students to other campus resources when applicable. Utilize technology tools (i.e. Bay Advisor, PeopleSoft, BaySync, Google Suite and Microsoft Office programs) to run reports and track Program services and participant success. Abide by all ethical, professional and educational (i.e. FERPA) standards related to educational engagement with students, and demonstrate sound professional judgment when making decisions related to participants, Program, Cal State East Bay and related stakeholders. Outreach, Admissions, and Marketing Coordination: Organize and lead the program application/admission process by working with on and off-campus equity partners to identify prospective students. Conduct intake advising and counseling for all prospective Program participants ensuring they have a smooth transition to Cal State East Bay. Handle initial questions and conduct first line screening in all cases related to matriculation (admissions, financial aid, residency, housing, etc.) Troubleshoot admissions related problems by utilizing information from University software (PeopleSoft, Bay Advisor, etc.) and connection with participants. Participate in on-campus outreach activities, such as the CSUEB Preview Day, Welcome Day, and University Orientations. Serve as primary contact to pipeline programs for prospective Program students. Coordinate and lead Program Outreach events for prospective students. Conduct Program presentations to campus visitors (applicants and general public, such as community college counselors and other support program staff), as well as on-campus offices. Ensure all publications are updated in multiple formats (print, online) and languages as needed. Administrative/Academic Advising Program Support: Complete monthly reports regarding engagement activities. Supervise admissions assistant in processing of applications, correspondence and participant file organization. Coordinate and monitor Program email account; review documents, transmittals and other admissions related forms to select eligible Program participants, and respond accordingly. Assist students in the development of an educational plan including choosing a program of study and/or clarifying educational goals and monitor each participant's ongoing progress and performance. Assist with providing guidance in course selection in keeping with the student's interests, values, and abilities. Assist in identifying potential at-risk students across all colleges for proactive student advising and intervention File management - Maintain electronic files for all active participants on S drive. Scan all hard-copy documents using high speed scanners; perform quality assurance to ensure that all documents meet a minimum standard of readability; rescan documents as necessary. Archive alumni participant files and/or documents to Google drive. Campus Involvement and Other Duties as Assigned: Participate in department, Division and campus-wide meetings and committees as needed. Provide lead work direction to admissions student assistant(s) in processing of applications, correspondence, and participant file organization. Represent the Program and Department at events/meetings as needed. Participate in professional development activities as needed to remain current on relevant issues pertaining to higher education and the recruitment, retention and success of Program students. Other duties as assigned include collaboration with, and back up support as needed. Minimum Qualifications Experience: The equivalent of two (2) years of professional experience in one of the student services program areas or in a related field. Experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations. Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretive information through interviews. Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required. Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Preferred Skills and Knowledge A Master’s degree in college student personnel administration, education, counseling, social work, or related area. Two (2) or more years of progressively responsible student services experience. Knowledge of individual and group dynamics to be used when engaging students. Knowledge of university policies and procedures regarding admissions and financial aid. Knowledge of, experience with, and ability to serve a diverse student population. Ability to act and use excellent judgment in a fast paced, service-oriented daily operation. Ability to work in a highly collaborative, diverse, and team-oriented environment. Skills in communication including listening, writing and speaking which includes public speaking. Skills in organization used to execute multiple projects and assignments simultaneously with an emphasis on accuracy and detail orientation. Skills in customer/client service with an emphasis on problem solving to deliver services in a timely and professional manner. Ability to generate and maintain collaborative working relationships with campus and community stakeholders. Ability to work as part of a team, and take initiative when applicable. Special Conditions Ability to work evenings and weekends when required. This position has been identified to have significant responsibility for student and campus activities and will be required to function as a Campus Security Authority (CSA) under the Clery Act. In accordance with CSU Executive Order 1107, Implementation of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the incumbent will be responsible for reporting allegations of Clery Act crimes to the University Police Department and/or the University Clery Director. Responsibilities of the CSA include: Report all alleged Clery Act Crimes in a timely manner. Report any alleged Clery Act Crimes that are reported to the incumbent using the online CSA Reporting Form. Complete annual training requirement. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Physical Requirements Ability to lift up to 25 pounds. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Advertised: Sep 16 2024 Pacific Daylight Time Applications close: Jan 16 2025 Pacific Standard Time Closing Date/Time:
CITY OF GLENDALE CA
Glendale, California, United States
The Position OPEN RECRUITMENT - ONE YEAR PROBATIONARY PERIOD $20,000 LATERAL SIGNING BONUS currently available! Under general supervision, perform a full range of radio-telephone operational duties in dispatching public safety personnel and equipment. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest ethical standards. Receives, identifies and accurately evaluates emergency and routine calls for police services, routes 911 calls for Fire and EMS services, refers calls to other agencies and makes required notifications as appropriate. Monitors and maintains the status of all police personnel and units as to location and availability. Determines appropriate personnel and equipment to be dispatched using voice radio and computer aided dispatch system. Relays, follows, repeats and remembers complex oral and written instructions, information and directions. Uses established policies & procedures, independent judgment, common sense and reason to make rapid and accurate decisions to achieve an effective initial or alternate course of action in dispatching police resources. Performs multiple, routine and complex dispatch tasks simultaneously. Responds calmly and effectively in emergency and stress situations. Develops speed and accuracy in performing job duties & responsibilities, including operating radio consoles, computer terminals and associated communications equipment, performing minor maintenance as required. Studies, reviews, and trains in communications and police department operations to develop a complete and accurate concept and understanding of the nature of police work. Effectively communicates and coordinates in a teamwork environment with co-workers, other agencies, departments and the public, exercising strong customer service and group dynamic skills. Possesses a high level of awareness to all dispatch center activity and effectively anticipates and plans for probable tasks which will require immediate action. Works with geography/street files and reads maps, manuals, notebooks, memorandums, legal resources, policies & procedures and posted information. Monitors multiple police, fire and emergency radio frequencies. Initiates, receives and interprets information from various law enforcement computerized database systems. Monitors facility security and various alarm systems. Performs research and clerical work such as preparation of logs, reports, forms and update of information and files in a timely manner. Performs assigned and needed cleaning and maintenance duties to center facilities. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Experience Two years of current or recent (within the past two years) experience in a law enforcement agency as an emergency call taker and radio dispatcher.Experience in operation of Computer Aided Dispatch System (CAD) is highly desirable. Education/Training Graduation from high school or attainment of GED or CHSPE certificate. Completion of some college course work is highly desirable. Current P.O.S.T. Approved Basic Compliant/Dispatcher Certificate or equivalent required. License(s)/Certification(s) Valid California Class C driver's license. Knowledge, Skills & Abilities Skill in: Resourcefulness and organization, initiative and self motivation. Ability to: Provide exceptional customer service to all employees and vendors. Accept close supervision, criticism and/or discipline and work within an established chain of command organizational structure. Accurately assess problems and understand needs & situations. Acquire knowledge of communications rules, regulations, theory, operations, equipment, principles & capabilities, limitations & backup system alternatives. Act in a decisive manner, using good judgment, common sense & reason. Anticipate needs and evaluate alternatives and contingencies. Control conversations, quickly gathering pertinent and relevant information. Deal tactfully and courteously with the public. Develop knowledge of cooperating agency procedures and resources - mutual aid. Exercise tact & diplomacy, striving to promote a positive & cooperative atmosphere. Hear multiple normal level conversations simultaneously, distinguishing between voices and sources to ascertain relevant information quickly and accurately. Learn new information and initiate improvements in technical and procedural areas. Learn police codes, rules, policies & procedures quickly and to interpret them correctly. Learn police equipment and resource capabilities and develop strategy for various types of police responses and emergencies. Maintain emotional stability, patience, loyalty and commitment to the organization. Model and practice the highest standards of ethical conduct. Quickly and accurately follow written and oral instructions. Rapidly & accurately operate complex computerized & mechanical equipment. React quickly, efficiently and calmly in emergencies & stressful situations. Read and discern visual images on a variety of media including multiple computer system's screens. Read and understand street maps, learn and retain a workable knowledge of cities, roadways, landmarks, geography of the City and surrounding jurisdictions. Read, write legibly, spell, comprehend & communicate effectively in English. Speak clearly, distinctly and correctly with good modulation. Take initiative and exercise dependability, maturity and self-confidence. Take notes, organize information & thoughts and develop notebooks, projects, records and reports. Touch type at least 30 words per minute while conversing on telephone and/or radio. Understand, retain and repeat simple and complex oral and written instructions. Use work time properly and productively, producing high quality, accurate work. Work in confined quarters for extended periods of time. Other Characteristics Willingness and Ability to: Work rotating shifts, including nights, weekends and holidays. Willingness to: Attend training classes in communications and Police Department procedures. Work overtime as requested or in emergencies. Actively participate in an extensive, comprehensive on the job training program. Assume responsibility for maintaining a safe working environment. Desirable Qualifications Bilingual English/Spanish and/or English/Armenian. Special Conditions Smoking is not permitted inside police facilities or vehicles or while in uniform. Requires wearing uniforms, headsets and working in a closely situated work area. TATTOO POLICY: Unless otherwise exempted by the Chief of Police, no employee or volunteer of the Glendale Police Department shall have any visible tattoos, body art, or other skin markings while on duty - in uniform, business attire, or casual dress. Tattoos, body art, and/or other skin markings shall be completely covered by the authorized on-duty uniform (e.g. long sleeve uniform), business attire, or casual dress. Marks or scars from injuries or medical procedures are exempt from these policy restrictions. For further information regarding this policy, please contact the Professional Standards Bureau at (818) 548-3117. Residence Within four months of employment, all employees of the Glendale Police Department are required to live within a radius of sixty contiguous land miles of the Glendale Civic Center. Background Investigation A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph and Livescan fingerprinting. Note An equivalent combination of experience, education and/or training may be considered as a substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale values quality customer service and takes pride in the exceptional service provided by every employee. As a part of the Glendale team, we are dedicated to delivering courteous, considerate, and personalized attention to our diverse community and to one another. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. ORAL INTERVIEW: (Weight: 100%) To evaluate the applicant's experience, education, and personal fitness for the position. Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list. BACKGROUND INVESTIGATION: A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph and Livescan fingerprinting. For further information, please contact the Professional Standards Bureau at (818) 548-3117. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess evaluate the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The selected candidate will undergo a background check, including Livescan fingerprinting. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: Continuous
The Position OPEN RECRUITMENT - ONE YEAR PROBATIONARY PERIOD $20,000 LATERAL SIGNING BONUS currently available! Under general supervision, perform a full range of radio-telephone operational duties in dispatching public safety personnel and equipment. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest ethical standards. Receives, identifies and accurately evaluates emergency and routine calls for police services, routes 911 calls for Fire and EMS services, refers calls to other agencies and makes required notifications as appropriate. Monitors and maintains the status of all police personnel and units as to location and availability. Determines appropriate personnel and equipment to be dispatched using voice radio and computer aided dispatch system. Relays, follows, repeats and remembers complex oral and written instructions, information and directions. Uses established policies & procedures, independent judgment, common sense and reason to make rapid and accurate decisions to achieve an effective initial or alternate course of action in dispatching police resources. Performs multiple, routine and complex dispatch tasks simultaneously. Responds calmly and effectively in emergency and stress situations. Develops speed and accuracy in performing job duties & responsibilities, including operating radio consoles, computer terminals and associated communications equipment, performing minor maintenance as required. Studies, reviews, and trains in communications and police department operations to develop a complete and accurate concept and understanding of the nature of police work. Effectively communicates and coordinates in a teamwork environment with co-workers, other agencies, departments and the public, exercising strong customer service and group dynamic skills. Possesses a high level of awareness to all dispatch center activity and effectively anticipates and plans for probable tasks which will require immediate action. Works with geography/street files and reads maps, manuals, notebooks, memorandums, legal resources, policies & procedures and posted information. Monitors multiple police, fire and emergency radio frequencies. Initiates, receives and interprets information from various law enforcement computerized database systems. Monitors facility security and various alarm systems. Performs research and clerical work such as preparation of logs, reports, forms and update of information and files in a timely manner. Performs assigned and needed cleaning and maintenance duties to center facilities. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Experience Two years of current or recent (within the past two years) experience in a law enforcement agency as an emergency call taker and radio dispatcher.Experience in operation of Computer Aided Dispatch System (CAD) is highly desirable. Education/Training Graduation from high school or attainment of GED or CHSPE certificate. Completion of some college course work is highly desirable. Current P.O.S.T. Approved Basic Compliant/Dispatcher Certificate or equivalent required. License(s)/Certification(s) Valid California Class C driver's license. Knowledge, Skills & Abilities Skill in: Resourcefulness and organization, initiative and self motivation. Ability to: Provide exceptional customer service to all employees and vendors. Accept close supervision, criticism and/or discipline and work within an established chain of command organizational structure. Accurately assess problems and understand needs & situations. Acquire knowledge of communications rules, regulations, theory, operations, equipment, principles & capabilities, limitations & backup system alternatives. Act in a decisive manner, using good judgment, common sense & reason. Anticipate needs and evaluate alternatives and contingencies. Control conversations, quickly gathering pertinent and relevant information. Deal tactfully and courteously with the public. Develop knowledge of cooperating agency procedures and resources - mutual aid. Exercise tact & diplomacy, striving to promote a positive & cooperative atmosphere. Hear multiple normal level conversations simultaneously, distinguishing between voices and sources to ascertain relevant information quickly and accurately. Learn new information and initiate improvements in technical and procedural areas. Learn police codes, rules, policies & procedures quickly and to interpret them correctly. Learn police equipment and resource capabilities and develop strategy for various types of police responses and emergencies. Maintain emotional stability, patience, loyalty and commitment to the organization. Model and practice the highest standards of ethical conduct. Quickly and accurately follow written and oral instructions. Rapidly & accurately operate complex computerized & mechanical equipment. React quickly, efficiently and calmly in emergencies & stressful situations. Read and discern visual images on a variety of media including multiple computer system's screens. Read and understand street maps, learn and retain a workable knowledge of cities, roadways, landmarks, geography of the City and surrounding jurisdictions. Read, write legibly, spell, comprehend & communicate effectively in English. Speak clearly, distinctly and correctly with good modulation. Take initiative and exercise dependability, maturity and self-confidence. Take notes, organize information & thoughts and develop notebooks, projects, records and reports. Touch type at least 30 words per minute while conversing on telephone and/or radio. Understand, retain and repeat simple and complex oral and written instructions. Use work time properly and productively, producing high quality, accurate work. Work in confined quarters for extended periods of time. Other Characteristics Willingness and Ability to: Work rotating shifts, including nights, weekends and holidays. Willingness to: Attend training classes in communications and Police Department procedures. Work overtime as requested or in emergencies. Actively participate in an extensive, comprehensive on the job training program. Assume responsibility for maintaining a safe working environment. Desirable Qualifications Bilingual English/Spanish and/or English/Armenian. Special Conditions Smoking is not permitted inside police facilities or vehicles or while in uniform. Requires wearing uniforms, headsets and working in a closely situated work area. TATTOO POLICY: Unless otherwise exempted by the Chief of Police, no employee or volunteer of the Glendale Police Department shall have any visible tattoos, body art, or other skin markings while on duty - in uniform, business attire, or casual dress. Tattoos, body art, and/or other skin markings shall be completely covered by the authorized on-duty uniform (e.g. long sleeve uniform), business attire, or casual dress. Marks or scars from injuries or medical procedures are exempt from these policy restrictions. For further information regarding this policy, please contact the Professional Standards Bureau at (818) 548-3117. Residence Within four months of employment, all employees of the Glendale Police Department are required to live within a radius of sixty contiguous land miles of the Glendale Civic Center. Background Investigation A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph and Livescan fingerprinting. Note An equivalent combination of experience, education and/or training may be considered as a substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale values quality customer service and takes pride in the exceptional service provided by every employee. As a part of the Glendale team, we are dedicated to delivering courteous, considerate, and personalized attention to our diverse community and to one another. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. ORAL INTERVIEW: (Weight: 100%) To evaluate the applicant's experience, education, and personal fitness for the position. Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list. BACKGROUND INVESTIGATION: A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph and Livescan fingerprinting. For further information, please contact the Professional Standards Bureau at (818) 548-3117. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess evaluate the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The selected candidate will undergo a background check, including Livescan fingerprinting. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: Continuous
CITY OF GLENDALE CA
Glendale, California, United States
The Position OPEN RECRUITMENT - ONE YEAR PROBATIONARY PERIOD This trainee classification works under close supervision participating in training work leading to progressively responsible tasks in the Police Communications Bureau. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest ethical standards. Receives, identifies and accurately evaluates emergency and routine calls for police services, routes 911 calls for Fire and EMS services, refers calls to other agencies and makes required notifications as appropriate. Monitors and maintains the status of all police personnel and units as to location and availability. Determines appropriate personnel and equipment to be dispatched using voice radio and computer aided dispatch system. Relays, follows, repeats and remembers complex oral and written instructions, information and directions. Uses established policies & procedures, independent judgment, common sense and reason to make rapid and accurate decisions to achieve an effective initial or alternate course of action in dispatching police resources. Performs multiple, routine and complex dispatch tasks simultaneously. Responds calmly and effectively in emergency and stress situations. Develops speed and accuracy in performing job duties & responsibilities, including operating radio consoles, computer terminals and associated communications equipment, performing minor maintenance as required. Effectively communicates and coordinates in a teamwork environment with co-workers, other agencies, departments and the public, exercising strong customer service and group dynamic skills. Possesses a high level of awareness to all dispatch center activity and effectively anticipates and plans for probable tasks which will require immediate action. Works with geography/street files and reads maps, manuals, notebooks, memorandums, legal resources, policies & procedures and posted information. Monitors multiple police, fire and emergency radio frequencies. Initiates, receives and interprets information from various law enforcement computerized database systems. Monitors facility security and various alarm systems. Performs research and clerical work such as preparation of logs, reports, forms and update of information and files in a timely manner. Studies, reviews, and trains in communications and police department operations to develop a complete and accurate concept and understanding of the nature of police work. Performs assigned and needed cleaning and maintenance duties to center facilities. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Experience Some general clerical experience involving public contact is desirable. Education/Training Graduation from high school or attainment of GED or CHSPE certificate. License(s)/Certification(s) Valid California Class C driver's license. Knowledge, Skills & Abilities Skill in: Resourcefulness and organization, initiative and self motivation. Ability to: Provide exceptional customer service to all employees and vendors. Model and practice the highest standards of ethical conduct. Accept close supervision, criticism and/or discipline and work within an established chain of command organizational structure. Accurately assess problems and understand needs & situations. Acquire knowledge of communications rules, regulations, theory, operations, equipment, principles & capabilities, limitations & backup system alternatives. Act in a decisive manner, using good judgment, common sense & reason. Anticipate needs and evaluate alternatives and contingencies. Control conversations, quickly gathering pertinent and relevant information. Deal tactfully and courteously with the public. Develop knowledge of cooperating agency procedures and resources - mutual aid. Exercise tact & diplomacy, striving to promote a positive & cooperative atmosphere. Hear multiple normal level conversations simultaneously, distinguishing between voices and sources to ascertain relevant information quickly and accurately. Learn new information and initiate improvements in technical and procedural areas. Learn police codes, rules, policies & procedures quickly and to interpret them correctly. Learn police equipment and resource capabilities and develop strategy for various types of police responses and emergencies. Maintain emotional stability, patience, loyalty and commitment to the organization. Quickly and accurately follow written and oral instructions. Rapidly & accurately operate complex computerized & mechanical equipment. React quickly, efficiently and calmly in emergencies & stressful situations. Read and discern visual images on a variety of media including multiple computer system's screens. Read and understand street maps, learn and retain a workable knowledge of cities, roadways, landmarks, geography of the City and surrounding jurisdictions. Read, write legibly, spell, comprehend & communicate effectively in English. Speak clearly, distinctly and correctly with good modulation. Take initiative and exercise dependability, maturity and self-confidence. Take notes, organize information & thoughts and develop notebooks, projects, records and reports. Touch type at least 30 words per minute while conversing on telephone and/or radio. Understand, retain and repeat simple and complex oral and written instructions. Use work time properly and productively, producing high quality, accurate work. Work in confined quarters for extended periods of time. Other Characteristics Willingness and Ability to: Work rotating shifts, including nights, weekends and holidays. Willingness to: Actively participate in an extensive, comprehensive on the job training program. Assume responsibility for maintaining a safe working environment. Attend training classes in communications and Police Department procedures. Work overtime as requested or in emergencies. Desirable Qualifications Bilingual English/Spanish and/or English/Armenian. Prior experience in two way radio operation in a public safety emergency communications dispatch system. Special Conditions Smoking is not permitted inside police facilities or vehicles or while in uniform. Requires wearing uniforms, headsets and working in a closely situated work area. TATTOO POLICY: Unless otherwise exempted by the Chief of Police, no employee or volunteer of the Glendale Police Department shall have any visible tattoos, body art, or other skin markings while on duty - in uniform, business attire, or casual dress. Tattoos, body art, and/or other skin markings shall be completely covered by the authorized on-duty uniform (e.g. long sleeve uniform), business attire, or casual dress. Marks or scars from injuries or medical procedures are exempt from these policy restrictions. For further information regarding this policy, please contact the Professional Standards Bureau at (818) 548-3117. Residence Within four months of employment, all employees of the Glendale Police Department are required to live within a radius of sixty contiguous land miles of the Glendale Civic Center. Note An equivalent combination of experience, education and/or training may be considered as a substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale values quality customer service and takes pride in the exceptional service provided by every employee. As a part of the Glendale team, we are dedicated to delivering courteous, considerate, and personalized attention to our diverse community and to one another. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: Entry-level examination - Veteran's Credit Awarded. All applicants must complete the supplemental application in order to be considered for the position. NOTE: If you respond "No" to any of the items on the supplemental application, you may be disqualified for the recruitment. All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. PRELIMINARY BACKGROUND QUESTIONAIRE: (PASS/FAIL) To determine whether the candidate meets the background investigation standards of the Glendale Police Department. May be waived if candidate currently works for the Glendale Police Department. WRITTEN EXAM: (PASS/FAIL) To evaluate the candidate's ability to be successful in this position. The exam will be relevant to the duties of this position. The written examination will be a computer-based test designed to simulate dispatching duties and tasks and assess the applicant's ability to perform these tasks. Only the top scoring candidates who achieve a minimum passing score of 70.00% on the written exam will be invited to the further stages of the examination process. This written examination may be taken online through the use of a computer with a web camera. ORAL INTERVIEW: (Weight: 100%) To evaluate the applicant's experience, education, and personal fitness for the position. Candidates must pass the exam with a minimum score of 70.00% in order to be placed on the eligible list. BACKGROUND INVESTIGATION: A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph and Livescan fingerprinting. For further information, please contact the Professional Standards Bureau at (818) 548-3117. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess evaluate the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The selected candidate will undergo a background check, including Livescan fingerprinting. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: Continuous
The Position OPEN RECRUITMENT - ONE YEAR PROBATIONARY PERIOD This trainee classification works under close supervision participating in training work leading to progressively responsible tasks in the Police Communications Bureau. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest ethical standards. Receives, identifies and accurately evaluates emergency and routine calls for police services, routes 911 calls for Fire and EMS services, refers calls to other agencies and makes required notifications as appropriate. Monitors and maintains the status of all police personnel and units as to location and availability. Determines appropriate personnel and equipment to be dispatched using voice radio and computer aided dispatch system. Relays, follows, repeats and remembers complex oral and written instructions, information and directions. Uses established policies & procedures, independent judgment, common sense and reason to make rapid and accurate decisions to achieve an effective initial or alternate course of action in dispatching police resources. Performs multiple, routine and complex dispatch tasks simultaneously. Responds calmly and effectively in emergency and stress situations. Develops speed and accuracy in performing job duties & responsibilities, including operating radio consoles, computer terminals and associated communications equipment, performing minor maintenance as required. Effectively communicates and coordinates in a teamwork environment with co-workers, other agencies, departments and the public, exercising strong customer service and group dynamic skills. Possesses a high level of awareness to all dispatch center activity and effectively anticipates and plans for probable tasks which will require immediate action. Works with geography/street files and reads maps, manuals, notebooks, memorandums, legal resources, policies & procedures and posted information. Monitors multiple police, fire and emergency radio frequencies. Initiates, receives and interprets information from various law enforcement computerized database systems. Monitors facility security and various alarm systems. Performs research and clerical work such as preparation of logs, reports, forms and update of information and files in a timely manner. Studies, reviews, and trains in communications and police department operations to develop a complete and accurate concept and understanding of the nature of police work. Performs assigned and needed cleaning and maintenance duties to center facilities. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Experience Some general clerical experience involving public contact is desirable. Education/Training Graduation from high school or attainment of GED or CHSPE certificate. License(s)/Certification(s) Valid California Class C driver's license. Knowledge, Skills & Abilities Skill in: Resourcefulness and organization, initiative and self motivation. Ability to: Provide exceptional customer service to all employees and vendors. Model and practice the highest standards of ethical conduct. Accept close supervision, criticism and/or discipline and work within an established chain of command organizational structure. Accurately assess problems and understand needs & situations. Acquire knowledge of communications rules, regulations, theory, operations, equipment, principles & capabilities, limitations & backup system alternatives. Act in a decisive manner, using good judgment, common sense & reason. Anticipate needs and evaluate alternatives and contingencies. Control conversations, quickly gathering pertinent and relevant information. Deal tactfully and courteously with the public. Develop knowledge of cooperating agency procedures and resources - mutual aid. Exercise tact & diplomacy, striving to promote a positive & cooperative atmosphere. Hear multiple normal level conversations simultaneously, distinguishing between voices and sources to ascertain relevant information quickly and accurately. Learn new information and initiate improvements in technical and procedural areas. Learn police codes, rules, policies & procedures quickly and to interpret them correctly. Learn police equipment and resource capabilities and develop strategy for various types of police responses and emergencies. Maintain emotional stability, patience, loyalty and commitment to the organization. Quickly and accurately follow written and oral instructions. Rapidly & accurately operate complex computerized & mechanical equipment. React quickly, efficiently and calmly in emergencies & stressful situations. Read and discern visual images on a variety of media including multiple computer system's screens. Read and understand street maps, learn and retain a workable knowledge of cities, roadways, landmarks, geography of the City and surrounding jurisdictions. Read, write legibly, spell, comprehend & communicate effectively in English. Speak clearly, distinctly and correctly with good modulation. Take initiative and exercise dependability, maturity and self-confidence. Take notes, organize information & thoughts and develop notebooks, projects, records and reports. Touch type at least 30 words per minute while conversing on telephone and/or radio. Understand, retain and repeat simple and complex oral and written instructions. Use work time properly and productively, producing high quality, accurate work. Work in confined quarters for extended periods of time. Other Characteristics Willingness and Ability to: Work rotating shifts, including nights, weekends and holidays. Willingness to: Actively participate in an extensive, comprehensive on the job training program. Assume responsibility for maintaining a safe working environment. Attend training classes in communications and Police Department procedures. Work overtime as requested or in emergencies. Desirable Qualifications Bilingual English/Spanish and/or English/Armenian. Prior experience in two way radio operation in a public safety emergency communications dispatch system. Special Conditions Smoking is not permitted inside police facilities or vehicles or while in uniform. Requires wearing uniforms, headsets and working in a closely situated work area. TATTOO POLICY: Unless otherwise exempted by the Chief of Police, no employee or volunteer of the Glendale Police Department shall have any visible tattoos, body art, or other skin markings while on duty - in uniform, business attire, or casual dress. Tattoos, body art, and/or other skin markings shall be completely covered by the authorized on-duty uniform (e.g. long sleeve uniform), business attire, or casual dress. Marks or scars from injuries or medical procedures are exempt from these policy restrictions. For further information regarding this policy, please contact the Professional Standards Bureau at (818) 548-3117. Residence Within four months of employment, all employees of the Glendale Police Department are required to live within a radius of sixty contiguous land miles of the Glendale Civic Center. Note An equivalent combination of experience, education and/or training may be considered as a substitute for the listed minimum requirements. Exceptional Customer Service Policy The City of Glendale values quality customer service and takes pride in the exceptional service provided by every employee. As a part of the Glendale team, we are dedicated to delivering courteous, considerate, and personalized attention to our diverse community and to one another. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: Entry-level examination - Veteran's Credit Awarded. All applicants must complete the supplemental application in order to be considered for the position. NOTE: If you respond "No" to any of the items on the supplemental application, you may be disqualified for the recruitment. All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. PRELIMINARY BACKGROUND QUESTIONAIRE: (PASS/FAIL) To determine whether the candidate meets the background investigation standards of the Glendale Police Department. May be waived if candidate currently works for the Glendale Police Department. WRITTEN EXAM: (PASS/FAIL) To evaluate the candidate's ability to be successful in this position. The exam will be relevant to the duties of this position. The written examination will be a computer-based test designed to simulate dispatching duties and tasks and assess the applicant's ability to perform these tasks. Only the top scoring candidates who achieve a minimum passing score of 70.00% on the written exam will be invited to the further stages of the examination process. This written examination may be taken online through the use of a computer with a web camera. ORAL INTERVIEW: (Weight: 100%) To evaluate the applicant's experience, education, and personal fitness for the position. Candidates must pass the exam with a minimum score of 70.00% in order to be placed on the eligible list. BACKGROUND INVESTIGATION: A comprehensive background investigation will be conducted on all finalists, which will review and verify personal history including, but not limited to financial responsibility, criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification. Background investigation will include a polygraph and Livescan fingerprinting. For further information, please contact the Professional Standards Bureau at (818) 548-3117. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess evaluate the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The selected candidate will undergo a background check, including Livescan fingerprinting. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: Continuous
City of Austin, TX
Austin, TX, United States
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of the required experience. Licenses and Certifications Required: None Notes to Applicants The Business Intelligence Consultant within the Information Systems team of Business Technology will support the department’s participation in the Strategic Direction 2023 outcomes Safety and Government That Works for All. The mission of the Information Systems team is to collect, analyze, store, and disseminate actionable information to all stakeholders. In particular this unit is working to grow the departments open data footprint. This position will facilitate data transparency, access, and analysis of a wide breadth of both law enforcement and organizational data. This position will support a wide range of business units including but not limited to Human Resources, Emergency Communications, Internal Affairs, Victim Services, Crime Analysis, Executive Staff, and District Representatives. We are looking for a teammate who is not only passionate about data but also putting that data into action. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Pay Range $33.05- $42.14 Hours 7:00 a.m. - 4:00 p.m. or 8:00 p.m. - 5:00 p.m. or 9:00 a.m. - 6:00 p.m. (opportunity to telework in adherence to the City Policy) Job Close Date 09/30/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 402 Deep Eddy Ave, Austin, TX 78703 Preferred Qualifications Experience as a Business Intelligence Developer, Architect & Administrator building projects and creating reports and visualization dashboards using applications such as Power BI, Qlik or Tableau. Experience with conducting geospatial analysis and presenting the results in maps, reports, and dashboards. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Business Intelligence Consultant requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet the minimum qualifications of this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Please describe your experience as a Business Intelligence Developer, Architect & Administrator building projects and creating reports and visualization dashboards using applications such as Power BI, Qlik or Tableau. (Open Ended Question) * Please describe your experience with conducting geospatial analysis and presenting the results in maps, reports, and dashboards. (Open Ended Question) * All applicants applying for this job posting should submit a complete application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application. Your application will be considered incomplete if your application states “see resume”. Do you understand these statements? I acknowledge that I understand these statements. Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master’s degree from an accredited college or university may substitute for up to two (2) years of the required experience. Licenses and Certifications Required: None Notes to Applicants The Business Intelligence Consultant within the Information Systems team of Business Technology will support the department’s participation in the Strategic Direction 2023 outcomes Safety and Government That Works for All. The mission of the Information Systems team is to collect, analyze, store, and disseminate actionable information to all stakeholders. In particular this unit is working to grow the departments open data footprint. This position will facilitate data transparency, access, and analysis of a wide breadth of both law enforcement and organizational data. This position will support a wide range of business units including but not limited to Human Resources, Emergency Communications, Internal Affairs, Victim Services, Crime Analysis, Executive Staff, and District Representatives. We are looking for a teammate who is not only passionate about data but also putting that data into action. City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information. Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. APD must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment. Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information. To learn more about working with the City of Austin, click here to watch a short video! Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. EEO /AA statement: The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Pay Range $33.05- $42.14 Hours 7:00 a.m. - 4:00 p.m. or 8:00 p.m. - 5:00 p.m. or 9:00 a.m. - 6:00 p.m. (opportunity to telework in adherence to the City Policy) Job Close Date 09/30/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 402 Deep Eddy Ave, Austin, TX 78703 Preferred Qualifications Experience as a Business Intelligence Developer, Architect & Administrator building projects and creating reports and visualization dashboards using applications such as Power BI, Qlik or Tableau. Experience with conducting geospatial analysis and presenting the results in maps, reports, and dashboards. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Analyzes business and functional requirements and translates these requirements into robust, scalable, and operable solutions. Collects, analyzes, and shares data to help business teams drive improvement in key business metrics, customer experience, and business results. Utilizes database and web application technologies to design, develop, and evaluate innovative business intelligence tools and automated reports. Designs, develops, and tests BI solutions such as databases, data warehouses, queries and views, reports, and dashboards. Performs conversions, imports, and exports of data within and between internal and external software systems. Merges BI platforms with enterprise systems and applications and documents new and existing models, solutions, and implementations. Enhances the performance of BI tools by defining data to filter and indexes. Troubleshoots BI tools, systems, and software. Troubleshoots reported data loads or reconciliation inconsistencies in conjunction with the sites for data models and/or reports. Tracks, monitors, and analyzes performance and production issues, and implements improvements. Supports and helps manage external resources, such as service providers and vendor support and participates in vendor evaluations. Maintains the quality of Metadata Repository by adding, modifying, and deleting data. Provides input to the development of data/information quality metrics. Tracks and reports on issues and enhancement requests for the business in a timely manner. Analyzes and tests new releases/versions of software. Designs and delivers end-user training and training materials. Trains users to transform data into action-oriented information and to use that information correctly. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of reporting analysis, design, and programming principles as well as knowledge of multiple industry standard reporting tools such as Crystal and Business Objects. Knowledge of industry standard database systems such as MS, SQL , and Oracle. Knowledge of Software Development Life Cycle ( SDLC ) and Information Technology Infrastructure Library ( ITIL ) concepts. Knowledge of release, change, configuration, and incident management. Knowledge of industry reporting techniques and developing and maintaining interactive reports. Knowledge of relational data modeling and relational database design. Knowledge of standard industry ERP technologies such as SAP . Knowledge of business operations as well as one or more business functional areas. Skill in data analysis and data mining. Skill in identifying and solving system and application problems. Skill in coordinating work projects and providing technical assistance. Skill in preparing data structures, flowcharts, and logic flow diagrams. Skill in applying migration procedures. Skill in analyzing and meeting the data processing needs of users. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on reporting standards. Skill in analyzing major system reporting problems and applying appropriate solutions. Skill in actively participating in functional unit testing, integration testing, stress testing, systems testing, and user acceptance testing. Ability to learn City specific and industry standard reporting tool sets. Ability to explain complex technical information in business terms and communicate clearly and effectively both verbally and in writing. Ability to support and work with Business Intelligence/Data Warehousing environments. Ability to establish and maintain effective working relationships with City staff and the general public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Business Intelligence Consultant requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in a related field, plus five (5) years of relevant experience in consultation and the utilization of BI tools. Graduation with a Master's degree from an accredited college or university may substitute for up to two (2) years of the required experience. Do you meet the minimum qualifications of this position? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired. I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation). * Please describe your experience as a Business Intelligence Developer, Architect & Administrator building projects and creating reports and visualization dashboards using applications such as Power BI, Qlik or Tableau. (Open Ended Question) * Please describe your experience with conducting geospatial analysis and presenting the results in maps, reports, and dashboards. (Open Ended Question) * All applicants applying for this job posting should submit a complete application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application. Your application will be considered incomplete if your application states “see resume”. Do you understand these statements? I acknowledge that I understand these statements. Optional & Required Documents Required Documents Optional Documents
State of Nevada
Genoa, Nevada, United States
Announcement Number: 48817 Open to all qualified persons. Posted 09/16/2024 Close Date: 09/23/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under administrative direction, incumbents either: 1) perform duties described at this level and supervise at least one IT Professional III or II or Master IT Professional; or 2) perform duties described at this level within the Enterprise IT Services (EITS) Division for enterprise- level IT systems utilized by multiple departments; or 3) perform IT project management a preponderance of the time to include serving as the project leader; planning, organizing, and directing project activities; resolving design conflicts; data administration; resource allocation; contract negotiation; timeline development; critical path tracking; justifying the need for additional resources; and coordinating activities with other work units within and outside the organization as assigned; or 4) perform Information Security duties described at this level with at least 70% of the daily activities devoted solely to information security; or 5) perform technology planning and consultation duties within EITS. Technology planning and consultation duties include providing and/or performing: initial contact with agencies to assess their needs and develop their information technology plans; technical support for the Request for Proposal (RFP) process and software and hardware evaluations; guidance and technical assistance in completing appropriate Information Technology (IT) budget request forms; recommendations for feasible and cost effective technical solutions to customer agencies and reviewing agency IT project requests; research, information, testing and training for IT related issues to ensure viable, cost effective technology implementation; and enterprise-wide planning, policy and research. This recruitment is for an Information Technology (IT) Professional 4 position within the Governor's Office of the Chief Information Officer (OCIO) located in Carson City, Nevada. IT Security Professionals administer security policies, security operations, and/or maintain oversight of information systems and data within the assigned area of information security responsibility. The incumbent will work with stakeholders and partners (internal and external) to improve and execute a comprehensive incident response program and process within the State by acting as a point of contact for external Federal and private Security Operations Centers (SOCs) for security alerts, triaging reports for routing and prioritization, researching threat intelligence for Indicators of Compromise (IOCs) and applicability to the State, and applying IOCs to appropriate defenses. The incumbent will also work with partner agencies on improving continuous monitoring of State resources. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computerscience, management information systems, or closely related field and five years of professional IT experiencerelevant to the duties of the position which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, two years of which were at the advanced journey level or in a supervisory or project management capacity; OR Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and five years of professional IT experience which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, relevant to the duties of the position, two years of which were at the journey level in information security; OR two years of relevant experience as an IT Professional III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe your experience responding to a cyber incident, including when and where you obtained this experience and what part you played in the response. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48817 Open to all qualified persons. Posted 09/16/2024 Close Date: 09/23/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under administrative direction, incumbents either: 1) perform duties described at this level and supervise at least one IT Professional III or II or Master IT Professional; or 2) perform duties described at this level within the Enterprise IT Services (EITS) Division for enterprise- level IT systems utilized by multiple departments; or 3) perform IT project management a preponderance of the time to include serving as the project leader; planning, organizing, and directing project activities; resolving design conflicts; data administration; resource allocation; contract negotiation; timeline development; critical path tracking; justifying the need for additional resources; and coordinating activities with other work units within and outside the organization as assigned; or 4) perform Information Security duties described at this level with at least 70% of the daily activities devoted solely to information security; or 5) perform technology planning and consultation duties within EITS. Technology planning and consultation duties include providing and/or performing: initial contact with agencies to assess their needs and develop their information technology plans; technical support for the Request for Proposal (RFP) process and software and hardware evaluations; guidance and technical assistance in completing appropriate Information Technology (IT) budget request forms; recommendations for feasible and cost effective technical solutions to customer agencies and reviewing agency IT project requests; research, information, testing and training for IT related issues to ensure viable, cost effective technology implementation; and enterprise-wide planning, policy and research. This recruitment is for an Information Technology (IT) Professional 4 position within the Governor's Office of the Chief Information Officer (OCIO) located in Carson City, Nevada. IT Security Professionals administer security policies, security operations, and/or maintain oversight of information systems and data within the assigned area of information security responsibility. The incumbent will work with stakeholders and partners (internal and external) to improve and execute a comprehensive incident response program and process within the State by acting as a point of contact for external Federal and private Security Operations Centers (SOCs) for security alerts, triaging reports for routing and prioritization, researching threat intelligence for Indicators of Compromise (IOCs) and applicability to the State, and applying IOCs to appropriate defenses. The incumbent will also work with partner agencies on improving continuous monitoring of State resources. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computerscience, management information systems, or closely related field and five years of professional IT experiencerelevant to the duties of the position which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, two years of which were at the advanced journey level or in a supervisory or project management capacity; OR Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and five years of professional IT experience which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, relevant to the duties of the position, two years of which were at the journey level in information security; OR two years of relevant experience as an IT Professional III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe your experience responding to a cyber incident, including when and where you obtained this experience and what part you played in the response. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Carson, Nevada, United States
Announcement Number: 48817 Open to all qualified persons. Posted 09/16/2024 Close Date: 09/23/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under administrative direction, incumbents either: 1) perform duties described at this level and supervise at least one IT Professional III or II or Master IT Professional; or 2) perform duties described at this level within the Enterprise IT Services (EITS) Division for enterprise- level IT systems utilized by multiple departments; or 3) perform IT project management a preponderance of the time to include serving as the project leader; planning, organizing, and directing project activities; resolving design conflicts; data administration; resource allocation; contract negotiation; timeline development; critical path tracking; justifying the need for additional resources; and coordinating activities with other work units within and outside the organization as assigned; or 4) perform Information Security duties described at this level with at least 70% of the daily activities devoted solely to information security; or 5) perform technology planning and consultation duties within EITS. Technology planning and consultation duties include providing and/or performing: initial contact with agencies to assess their needs and develop their information technology plans; technical support for the Request for Proposal (RFP) process and software and hardware evaluations; guidance and technical assistance in completing appropriate Information Technology (IT) budget request forms; recommendations for feasible and cost effective technical solutions to customer agencies and reviewing agency IT project requests; research, information, testing and training for IT related issues to ensure viable, cost effective technology implementation; and enterprise-wide planning, policy and research. This recruitment is for an Information Technology (IT) Professional 4 position within the Governor's Office of the Chief Information Officer (OCIO) located in Carson City, Nevada. IT Security Professionals administer security policies, security operations, and/or maintain oversight of information systems and data within the assigned area of information security responsibility. The incumbent will work with stakeholders and partners (internal and external) to improve and execute a comprehensive incident response program and process within the State by acting as a point of contact for external Federal and private Security Operations Centers (SOCs) for security alerts, triaging reports for routing and prioritization, researching threat intelligence for Indicators of Compromise (IOCs) and applicability to the State, and applying IOCs to appropriate defenses. The incumbent will also work with partner agencies on improving continuous monitoring of State resources. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computerscience, management information systems, or closely related field and five years of professional IT experiencerelevant to the duties of the position which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, two years of which were at the advanced journey level or in a supervisory or project management capacity; OR Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and five years of professional IT experience which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, relevant to the duties of the position, two years of which were at the journey level in information security; OR two years of relevant experience as an IT Professional III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe your experience responding to a cyber incident, including when and where you obtained this experience and what part you played in the response. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48817 Open to all qualified persons. Posted 09/16/2024 Close Date: 09/23/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under administrative direction, incumbents either: 1) perform duties described at this level and supervise at least one IT Professional III or II or Master IT Professional; or 2) perform duties described at this level within the Enterprise IT Services (EITS) Division for enterprise- level IT systems utilized by multiple departments; or 3) perform IT project management a preponderance of the time to include serving as the project leader; planning, organizing, and directing project activities; resolving design conflicts; data administration; resource allocation; contract negotiation; timeline development; critical path tracking; justifying the need for additional resources; and coordinating activities with other work units within and outside the organization as assigned; or 4) perform Information Security duties described at this level with at least 70% of the daily activities devoted solely to information security; or 5) perform technology planning and consultation duties within EITS. Technology planning and consultation duties include providing and/or performing: initial contact with agencies to assess their needs and develop their information technology plans; technical support for the Request for Proposal (RFP) process and software and hardware evaluations; guidance and technical assistance in completing appropriate Information Technology (IT) budget request forms; recommendations for feasible and cost effective technical solutions to customer agencies and reviewing agency IT project requests; research, information, testing and training for IT related issues to ensure viable, cost effective technology implementation; and enterprise-wide planning, policy and research. This recruitment is for an Information Technology (IT) Professional 4 position within the Governor's Office of the Chief Information Officer (OCIO) located in Carson City, Nevada. IT Security Professionals administer security policies, security operations, and/or maintain oversight of information systems and data within the assigned area of information security responsibility. The incumbent will work with stakeholders and partners (internal and external) to improve and execute a comprehensive incident response program and process within the State by acting as a point of contact for external Federal and private Security Operations Centers (SOCs) for security alerts, triaging reports for routing and prioritization, researching threat intelligence for Indicators of Compromise (IOCs) and applicability to the State, and applying IOCs to appropriate defenses. The incumbent will also work with partner agencies on improving continuous monitoring of State resources. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computerscience, management information systems, or closely related field and five years of professional IT experiencerelevant to the duties of the position which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, two years of which were at the advanced journey level or in a supervisory or project management capacity; OR Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and five years of professional IT experience which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, relevant to the duties of the position, two years of which were at the journey level in information security; OR two years of relevant experience as an IT Professional III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe your experience responding to a cyber incident, including when and where you obtained this experience and what part you played in the response. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Minden, Nevada, United States
Announcement Number: 48817 Open to all qualified persons. Posted 09/16/2024 Close Date: 09/23/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under administrative direction, incumbents either: 1) perform duties described at this level and supervise at least one IT Professional III or II or Master IT Professional; or 2) perform duties described at this level within the Enterprise IT Services (EITS) Division for enterprise- level IT systems utilized by multiple departments; or 3) perform IT project management a preponderance of the time to include serving as the project leader; planning, organizing, and directing project activities; resolving design conflicts; data administration; resource allocation; contract negotiation; timeline development; critical path tracking; justifying the need for additional resources; and coordinating activities with other work units within and outside the organization as assigned; or 4) perform Information Security duties described at this level with at least 70% of the daily activities devoted solely to information security; or 5) perform technology planning and consultation duties within EITS. Technology planning and consultation duties include providing and/or performing: initial contact with agencies to assess their needs and develop their information technology plans; technical support for the Request for Proposal (RFP) process and software and hardware evaluations; guidance and technical assistance in completing appropriate Information Technology (IT) budget request forms; recommendations for feasible and cost effective technical solutions to customer agencies and reviewing agency IT project requests; research, information, testing and training for IT related issues to ensure viable, cost effective technology implementation; and enterprise-wide planning, policy and research. This recruitment is for an Information Technology (IT) Professional 4 position within the Governor's Office of the Chief Information Officer (OCIO) located in Carson City, Nevada. IT Security Professionals administer security policies, security operations, and/or maintain oversight of information systems and data within the assigned area of information security responsibility. The incumbent will work with stakeholders and partners (internal and external) to improve and execute a comprehensive incident response program and process within the State by acting as a point of contact for external Federal and private Security Operations Centers (SOCs) for security alerts, triaging reports for routing and prioritization, researching threat intelligence for Indicators of Compromise (IOCs) and applicability to the State, and applying IOCs to appropriate defenses. The incumbent will also work with partner agencies on improving continuous monitoring of State resources. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computerscience, management information systems, or closely related field and five years of professional IT experiencerelevant to the duties of the position which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, two years of which were at the advanced journey level or in a supervisory or project management capacity; OR Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and five years of professional IT experience which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, relevant to the duties of the position, two years of which were at the journey level in information security; OR two years of relevant experience as an IT Professional III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe your experience responding to a cyber incident, including when and where you obtained this experience and what part you played in the response. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48817 Open to all qualified persons. Posted 09/16/2024 Close Date: 09/23/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under administrative direction, incumbents either: 1) perform duties described at this level and supervise at least one IT Professional III or II or Master IT Professional; or 2) perform duties described at this level within the Enterprise IT Services (EITS) Division for enterprise- level IT systems utilized by multiple departments; or 3) perform IT project management a preponderance of the time to include serving as the project leader; planning, organizing, and directing project activities; resolving design conflicts; data administration; resource allocation; contract negotiation; timeline development; critical path tracking; justifying the need for additional resources; and coordinating activities with other work units within and outside the organization as assigned; or 4) perform Information Security duties described at this level with at least 70% of the daily activities devoted solely to information security; or 5) perform technology planning and consultation duties within EITS. Technology planning and consultation duties include providing and/or performing: initial contact with agencies to assess their needs and develop their information technology plans; technical support for the Request for Proposal (RFP) process and software and hardware evaluations; guidance and technical assistance in completing appropriate Information Technology (IT) budget request forms; recommendations for feasible and cost effective technical solutions to customer agencies and reviewing agency IT project requests; research, information, testing and training for IT related issues to ensure viable, cost effective technology implementation; and enterprise-wide planning, policy and research. This recruitment is for an Information Technology (IT) Professional 4 position within the Governor's Office of the Chief Information Officer (OCIO) located in Carson City, Nevada. IT Security Professionals administer security policies, security operations, and/or maintain oversight of information systems and data within the assigned area of information security responsibility. The incumbent will work with stakeholders and partners (internal and external) to improve and execute a comprehensive incident response program and process within the State by acting as a point of contact for external Federal and private Security Operations Centers (SOCs) for security alerts, triaging reports for routing and prioritization, researching threat intelligence for Indicators of Compromise (IOCs) and applicability to the State, and applying IOCs to appropriate defenses. The incumbent will also work with partner agencies on improving continuous monitoring of State resources. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computerscience, management information systems, or closely related field and five years of professional IT experiencerelevant to the duties of the position which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, two years of which were at the advanced journey level or in a supervisory or project management capacity; OR Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and five years of professional IT experience which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, relevant to the duties of the position, two years of which were at the journey level in information security; OR two years of relevant experience as an IT Professional III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe your experience responding to a cyber incident, including when and where you obtained this experience and what part you played in the response. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 48817 Open to all qualified persons. Posted 09/16/2024 Close Date: 09/23/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under administrative direction, incumbents either: 1) perform duties described at this level and supervise at least one IT Professional III or II or Master IT Professional; or 2) perform duties described at this level within the Enterprise IT Services (EITS) Division for enterprise- level IT systems utilized by multiple departments; or 3) perform IT project management a preponderance of the time to include serving as the project leader; planning, organizing, and directing project activities; resolving design conflicts; data administration; resource allocation; contract negotiation; timeline development; critical path tracking; justifying the need for additional resources; and coordinating activities with other work units within and outside the organization as assigned; or 4) perform Information Security duties described at this level with at least 70% of the daily activities devoted solely to information security; or 5) perform technology planning and consultation duties within EITS. Technology planning and consultation duties include providing and/or performing: initial contact with agencies to assess their needs and develop their information technology plans; technical support for the Request for Proposal (RFP) process and software and hardware evaluations; guidance and technical assistance in completing appropriate Information Technology (IT) budget request forms; recommendations for feasible and cost effective technical solutions to customer agencies and reviewing agency IT project requests; research, information, testing and training for IT related issues to ensure viable, cost effective technology implementation; and enterprise-wide planning, policy and research. This recruitment is for an Information Technology (IT) Professional 4 position within the Governor's Office of the Chief Information Officer (OCIO) located in Carson City, Nevada. IT Security Professionals administer security policies, security operations, and/or maintain oversight of information systems and data within the assigned area of information security responsibility. The incumbent will work with stakeholders and partners (internal and external) to improve and execute a comprehensive incident response program and process within the State by acting as a point of contact for external Federal and private Security Operations Centers (SOCs) for security alerts, triaging reports for routing and prioritization, researching threat intelligence for Indicators of Compromise (IOCs) and applicability to the State, and applying IOCs to appropriate defenses. The incumbent will also work with partner agencies on improving continuous monitoring of State resources. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computerscience, management information systems, or closely related field and five years of professional IT experiencerelevant to the duties of the position which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, two years of which were at the advanced journey level or in a supervisory or project management capacity; OR Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and five years of professional IT experience which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, relevant to the duties of the position, two years of which were at the journey level in information security; OR two years of relevant experience as an IT Professional III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe your experience responding to a cyber incident, including when and where you obtained this experience and what part you played in the response. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48817 Open to all qualified persons. Posted 09/16/2024 Close Date: 09/23/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under administrative direction, incumbents either: 1) perform duties described at this level and supervise at least one IT Professional III or II or Master IT Professional; or 2) perform duties described at this level within the Enterprise IT Services (EITS) Division for enterprise- level IT systems utilized by multiple departments; or 3) perform IT project management a preponderance of the time to include serving as the project leader; planning, organizing, and directing project activities; resolving design conflicts; data administration; resource allocation; contract negotiation; timeline development; critical path tracking; justifying the need for additional resources; and coordinating activities with other work units within and outside the organization as assigned; or 4) perform Information Security duties described at this level with at least 70% of the daily activities devoted solely to information security; or 5) perform technology planning and consultation duties within EITS. Technology planning and consultation duties include providing and/or performing: initial contact with agencies to assess their needs and develop their information technology plans; technical support for the Request for Proposal (RFP) process and software and hardware evaluations; guidance and technical assistance in completing appropriate Information Technology (IT) budget request forms; recommendations for feasible and cost effective technical solutions to customer agencies and reviewing agency IT project requests; research, information, testing and training for IT related issues to ensure viable, cost effective technology implementation; and enterprise-wide planning, policy and research. This recruitment is for an Information Technology (IT) Professional 4 position within the Governor's Office of the Chief Information Officer (OCIO) located in Carson City, Nevada. IT Security Professionals administer security policies, security operations, and/or maintain oversight of information systems and data within the assigned area of information security responsibility. The incumbent will work with stakeholders and partners (internal and external) to improve and execute a comprehensive incident response program and process within the State by acting as a point of contact for external Federal and private Security Operations Centers (SOCs) for security alerts, triaging reports for routing and prioritization, researching threat intelligence for Indicators of Compromise (IOCs) and applicability to the State, and applying IOCs to appropriate defenses. The incumbent will also work with partner agencies on improving continuous monitoring of State resources. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computerscience, management information systems, or closely related field and five years of professional IT experiencerelevant to the duties of the position which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, two years of which were at the advanced journey level or in a supervisory or project management capacity; OR Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and five years of professional IT experience which may include systems administration, network administration, database administration, applications analysis and development, and/or information security, relevant to the duties of the position, two years of which were at the journey level in information security; OR two years of relevant experience as an IT Professional III in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Please describe your experience responding to a cyber incident, including when and where you obtained this experience and what part you played in the response. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties The Program Technician (PT) II in the Pre-Scan Unit reviews and analyzes the more complex document submissions; performs varied technical functions involving the receipt, distribution, and electronic scanning of criminal and applicant documents for processing by the Department; processes associated applicant fingerprint fees and verifies that appropriate fees are included, and is responsible for processing the more complex documents for entry into the Automated Archive System. The PT II must have extensive knowledge of the various state statutes under which client agencies are authorized to submit summary criminal record repository documents and knowledge of multiple Departmental programs. The PT II is responsible for accessing the automated Authorization Agency List and the Applicant Processor database to validate the authorization of the submitting agency and reviewing the completeness and accuracy of the information, including fees, and must have an understanding of the work flow of both automated and manual fingerprint processes within the Department. The PT II reviews and prepares the more difficult transmittals and reconciles fees collected for processing applicant fingerprint cards and prepares them for submission to accounting. The PT II processes daily, weekly and monthly inventory reports and forwards them to the appropriate Bureau sections. The PT II also provides training to section staff on the various processes. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions In a remote work environment, home office, or similar environment in California. At the office, an enclosed windowed office with a smoke-free environment. May be required to sit at a computer terminal while performing research and other duties up to eight hours a day. Travel to designated offices may be required. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-448619 Position #(s): 420-761-9928-027 Working Title: Program Technician II Classification: PROGRAM TECHNICIAN II $3,721.00 - $4,664.00 # of Positions: 1 Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Bureau of Criminal Information and Analysis, Records and Biometric Identification Branch, Image and Live Scan Program, Imaging and Record Services Section, Pre-Scan Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 448619 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application has to be completely and accurately filled out. “See resume” is not acceptable on the application. Your application can be denied for failure to follow direction. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/1/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker - JC-448619 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker - JC-448619 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Excellent written and oral communication. Effective time-management and organization skills. Demonstrate good judgment when interacting with the public and professional staff. Be proficient in Microsoft Word, Excel, Outlook, and Teams. Works well with others. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 10/1/2024
Job Description and Duties The Program Technician (PT) II in the Pre-Scan Unit reviews and analyzes the more complex document submissions; performs varied technical functions involving the receipt, distribution, and electronic scanning of criminal and applicant documents for processing by the Department; processes associated applicant fingerprint fees and verifies that appropriate fees are included, and is responsible for processing the more complex documents for entry into the Automated Archive System. The PT II must have extensive knowledge of the various state statutes under which client agencies are authorized to submit summary criminal record repository documents and knowledge of multiple Departmental programs. The PT II is responsible for accessing the automated Authorization Agency List and the Applicant Processor database to validate the authorization of the submitting agency and reviewing the completeness and accuracy of the information, including fees, and must have an understanding of the work flow of both automated and manual fingerprint processes within the Department. The PT II reviews and prepares the more difficult transmittals and reconciles fees collected for processing applicant fingerprint cards and prepares them for submission to accounting. The PT II processes daily, weekly and monthly inventory reports and forwards them to the appropriate Bureau sections. The PT II also provides training to section staff on the various processes. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions In a remote work environment, home office, or similar environment in California. At the office, an enclosed windowed office with a smoke-free environment. May be required to sit at a computer terminal while performing research and other duties up to eight hours a day. Travel to designated offices may be required. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-448619 Position #(s): 420-761-9928-027 Working Title: Program Technician II Classification: PROGRAM TECHNICIAN II $3,721.00 - $4,664.00 # of Positions: 1 Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Bureau of Criminal Information and Analysis, Records and Biometric Identification Branch, Image and Live Scan Program, Imaging and Record Services Section, Pre-Scan Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 448619 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application has to be completely and accurately filled out. “See resume” is not acceptable on the application. Your application can be denied for failure to follow direction. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/1/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Corrina Rodacker - JC-448619 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Corrina Rodacker - JC-448619 Department of Justice 4949 Broadway Room D-214 Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Excellent written and oral communication. Effective time-management and organization skills. Demonstrate good judgment when interacting with the public and professional staff. Be proficient in Microsoft Word, Excel, Outlook, and Teams. Works well with others. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Corrina Rodacker (916) 210-2587 corrina.rodacker@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 10/1/2024
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the IT Supervisor II, the Information Technology Specialist I (ITS I) will independently plan, organize, and manage the most complex tasks related to planning and managing information technology (IT) projects at the expert level. The ITS I is responsible for planning, scheduling, leading, and conducting the activities necessary to plan and manage IT projects and system development methods, based on industry best practices and alignment with the Department and Division’s vision, goals, and objectives. The ITS I will prepare, guide, and assist project team in the planning activities required for the preparation of Project Approval Lifecycle deliverables, Special Project Reports, Post Implementation Evaluation Reports, Economic Analysis Worksheets and Financial Analysis Worksheets, applying knowledge and skills in alignment with project management concepts, principles, practices, and processes prescribed by the California Project Management Framework, Project Management Body of Knowledge, the California Project Approval Life Cycle, IT Systems Development Life Cycle standards, methodologies, processes and State IT policies. Assignments will involve management of delegated, non-delegated low and medium criticality projects needed for continued operation of State business processes and/or implementing legislative mandates. The project manager may be assigned to and responsible for management of multiple projects concurrently. The incumbent is involved in the planning and organization of Department of Justice project resources to move the project towards completion. This includes resource management including finances, technology, and intellectual property. It also involves identifying and managing risks, careful resource management, smart budgeting, and clear communication across multiple teams and stakeholders. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-448909 Position #(s): 420-862-1402-066 420-862-1402-065 Working Title: Information Technology Project Manager Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,323.00 - $8,475.00 A $6,954.00 - $9,319.00 B $7,635.00 - $10,230.00 C # of Positions: 2 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Project Management & Procurement Branch, Project Management & Oversight Section, Project Management Office. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC-448909 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Applying electronically is highly recommended. A background check is required. (If applicable) Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-448909 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-448909 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section below. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to communicate effectively with others as demonstrated by strong written and verbal communication skills, strong negotiation skills, and particularly the ability to represent the California Department of Justice effectively with control agencies, key customers, stakeholders, and internal staff Experience influencing, developing, and maintaining statewide policies and IT standards including coordinating with state, federal, and local government agencies to implement IT initiatives and policies Experience performing project management disciplines to plan and manage IT Projects leveraging the Project Approval Lifecycle, California Project Management Framework, and Project Management Body of Knowledge Experience with developing project management chargers, WBS, plans, schedules, and conducting risk and issue assessments and analysis Experience managing projects that establish new IT service offerings Strong written and verbal communication skills Proficient in MS Suite including Project, PowerPoint, and Visio Knowledge of IT Infrastructure Library (ITIL) mythologies depending upon area of specialty Experience with Budget and Cost Recovery analysis Experience with planning, developing, and managing IT procurement and contracts Strong ability to reason logically, analyze situations, and reach sound conclusions Ability to prioritize, multi-task, and manage several projects concurrently Ability to utilize diplomacy, tact, and professionalism Ability to exercise good judgment and meet deadlines Ability to consistently exercise a high degree of initative, independence, and originality Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Applications received without an SOQ will not be considered. Failure to follow instructions may result in disqualification. The SOQ is required for this position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. The SOQ needs to be titled and each question below needs to be listed followed by the response. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Please share your work experience, education, and achievements that you believe qualifies you for the Department of Justice ITS I position. Describe in detail your knowledge and experience of the IT Project management, state policies, legislative process, budgets, personnel, labor relations, and contract processes. Describe your experience conducting and planning activities required to complete the California Department of Technology’s Project Approval Lifecycle states. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted for that cut-off date. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. The hiring unit has established the following cut-off dates for this job control: every Monday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/30/2024
Job Description and Duties Under the general direction of the IT Supervisor II, the Information Technology Specialist I (ITS I) will independently plan, organize, and manage the most complex tasks related to planning and managing information technology (IT) projects at the expert level. The ITS I is responsible for planning, scheduling, leading, and conducting the activities necessary to plan and manage IT projects and system development methods, based on industry best practices and alignment with the Department and Division’s vision, goals, and objectives. The ITS I will prepare, guide, and assist project team in the planning activities required for the preparation of Project Approval Lifecycle deliverables, Special Project Reports, Post Implementation Evaluation Reports, Economic Analysis Worksheets and Financial Analysis Worksheets, applying knowledge and skills in alignment with project management concepts, principles, practices, and processes prescribed by the California Project Management Framework, Project Management Body of Knowledge, the California Project Approval Life Cycle, IT Systems Development Life Cycle standards, methodologies, processes and State IT policies. Assignments will involve management of delegated, non-delegated low and medium criticality projects needed for continued operation of State business processes and/or implementing legislative mandates. The project manager may be assigned to and responsible for management of multiple projects concurrently. The incumbent is involved in the planning and organization of Department of Justice project resources to move the project towards completion. This includes resource management including finances, technology, and intellectual property. It also involves identifying and managing risks, careful resource management, smart budgeting, and clear communication across multiple teams and stakeholders. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-448909 Position #(s): 420-862-1402-066 420-862-1402-065 Working Title: Information Technology Project Manager Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,323.00 - $8,475.00 A $6,954.00 - $9,319.00 B $7,635.00 - $10,230.00 C # of Positions: 2 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Project Management & Procurement Branch, Project Management & Oversight Section, Project Management Office. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC-448909 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Applying electronically is highly recommended. A background check is required. (If applicable) Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-448909 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-448909 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section below. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to communicate effectively with others as demonstrated by strong written and verbal communication skills, strong negotiation skills, and particularly the ability to represent the California Department of Justice effectively with control agencies, key customers, stakeholders, and internal staff Experience influencing, developing, and maintaining statewide policies and IT standards including coordinating with state, federal, and local government agencies to implement IT initiatives and policies Experience performing project management disciplines to plan and manage IT Projects leveraging the Project Approval Lifecycle, California Project Management Framework, and Project Management Body of Knowledge Experience with developing project management chargers, WBS, plans, schedules, and conducting risk and issue assessments and analysis Experience managing projects that establish new IT service offerings Strong written and verbal communication skills Proficient in MS Suite including Project, PowerPoint, and Visio Knowledge of IT Infrastructure Library (ITIL) mythologies depending upon area of specialty Experience with Budget and Cost Recovery analysis Experience with planning, developing, and managing IT procurement and contracts Strong ability to reason logically, analyze situations, and reach sound conclusions Ability to prioritize, multi-task, and manage several projects concurrently Ability to utilize diplomacy, tact, and professionalism Ability to exercise good judgment and meet deadlines Ability to consistently exercise a high degree of initative, independence, and originality Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications (SOQ) Applications received without an SOQ will not be considered. Failure to follow instructions may result in disqualification. The SOQ is required for this position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. The SOQ needs to be titled and each question below needs to be listed followed by the response. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. Please share your work experience, education, and achievements that you believe qualifies you for the Department of Justice ITS I position. Describe in detail your knowledge and experience of the IT Project management, state policies, legislative process, budgets, personnel, labor relations, and contract processes. Describe your experience conducting and planning activities required to complete the California Department of Technology’s Project Approval Lifecycle states. Additional Application Filing Information Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted for that cut-off date. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. The hiring unit has established the following cut-off dates for this job control: every Monday. Applications will be reviewed according to the date of submission. If your application is submitted after the most recent cut-off date, it will be applied to the next review period. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/30/2024
BART
Oakland, California, United States
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE AFSCME Pay Band I Annual Salary Range $ 150,232.60 (Minimum) - $ 195,302.09 (Maximum) The negotiable salary offer will be between $150,232.60 - $187,599.93 /annually commensurate with experience and education. REPORTS TO M. Salonga CURRENT ASSIGNMENT The District is looking for an individual to support the Enterprise Resource Planning (ERP) Systems which includes Oracle PeopleSoft Human Capital Management (HCM) System. The position will be responsible for collaborating with District business units and departmental staff to determine and analyze their information needs and functional requirements, providing analysis of existing operation processes, assistance in resolution of issues, and propose new technology and/or business process improvements. The successful incumbent will demonstrate the following criteria beyond the minimum qualifications: Strong experience in Project Management Strong understanding of Enterprise Application Systems, specifically Oracle PeopleSoft HCM Strong knowledge and working experience in PeopleSoft Core HR, Benefits, Time and Labor and Payroll processes Strong skills in understanding business needs and requirements Ability to analyze complex problems and make well-reasoned recommendations Knowledge and experience in Enterprise Systems integration Ability to successfully collaborate and build relationships with cross-functional stakeholders Ability to lead and manage big projects SELECTION PROCESS This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. Examples of Duties Provide analysis of existing operations processes to input in proposals for new systems and/or enhancement of existing systems. Responsible incorporating project management life cycle methodologies including scope, schedule, risks, and budget of key projects and deliverables. Apply understanding of business and leverage best practices. Contextualize impacts and identifies implications of problems/issues/events on business processes. Assist users by troubleshooting/solving various functional/technical issues with Enterprise business applications. Recommend and implement solutions to improve processes and create efficiencies. Track project related deadlines and manage associated communications. Develops and documents detailed requirement specifications, functional documents and use cases, and test plans for business and development teams; where necessary, translate and clearly document business requirements for IT staff; conduct training for end users and development team. Partners with other IT members and various business areas in translating business requirements into technical specifications. Contribute to administration and ongoing maintenance of enterprise applications. Perform other tasks and responsibilities as requested. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Serves as staff on variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Provides responsible staff assistance to the Manager, Business Systems Applications. Performs related duties as required. Minimum Qualifications Education: A Bachelor’s degree in computer science, business administration, or a closely related field from an accredited college or university. Experience: Four (4) years of demonstrated experience in planning, coordinating, and supporting of enterprise application systems that must have included one year of hands on experience with one or more ERP (Enterprise Resource Planning) and/or EAM (Enterprise Asset Management) functional application systems. Other Requirements: Must possess a valid California driver’s license and have a satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-to-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of: Operational characteristics, services, and activities of a comprehensive information systems program. Principles and practices of system configuration documentation, policy development and administration. Principal and practices of District’s business systems application. Business and administrative project applications. Principles and practices of program development and administration. Methods and techniques of project management. Principles of inter-group and interpersonal communication. Methods and procedures for preserving and presenting evidence. Related Federal, State and local laws, codes, and regulations. Skill in: Preparing clear, concise, and persuasive administrative reports. Communicating clearly and concisely, both orally and in writing. Documenting configurations and/or user manuals. Good analytical and problem-solving skills. Establishing and maintain effective working relationships with those contracted in the course of work. Developing sound conclusions and logical recommendations. Analyzing technical and functional problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Carrying out objectives with independence but also following directions of supervisors and/or managers as necessary. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 12/31/2024 11:59 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE AFSCME Pay Band I Annual Salary Range $ 150,232.60 (Minimum) - $ 195,302.09 (Maximum) The negotiable salary offer will be between $150,232.60 - $187,599.93 /annually commensurate with experience and education. REPORTS TO M. Salonga CURRENT ASSIGNMENT The District is looking for an individual to support the Enterprise Resource Planning (ERP) Systems which includes Oracle PeopleSoft Human Capital Management (HCM) System. The position will be responsible for collaborating with District business units and departmental staff to determine and analyze their information needs and functional requirements, providing analysis of existing operation processes, assistance in resolution of issues, and propose new technology and/or business process improvements. The successful incumbent will demonstrate the following criteria beyond the minimum qualifications: Strong experience in Project Management Strong understanding of Enterprise Application Systems, specifically Oracle PeopleSoft HCM Strong knowledge and working experience in PeopleSoft Core HR, Benefits, Time and Labor and Payroll processes Strong skills in understanding business needs and requirements Ability to analyze complex problems and make well-reasoned recommendations Knowledge and experience in Enterprise Systems integration Ability to successfully collaborate and build relationships with cross-functional stakeholders Ability to lead and manage big projects SELECTION PROCESS This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. Examples of Duties Provide analysis of existing operations processes to input in proposals for new systems and/or enhancement of existing systems. Responsible incorporating project management life cycle methodologies including scope, schedule, risks, and budget of key projects and deliverables. Apply understanding of business and leverage best practices. Contextualize impacts and identifies implications of problems/issues/events on business processes. Assist users by troubleshooting/solving various functional/technical issues with Enterprise business applications. Recommend and implement solutions to improve processes and create efficiencies. Track project related deadlines and manage associated communications. Develops and documents detailed requirement specifications, functional documents and use cases, and test plans for business and development teams; where necessary, translate and clearly document business requirements for IT staff; conduct training for end users and development team. Partners with other IT members and various business areas in translating business requirements into technical specifications. Contribute to administration and ongoing maintenance of enterprise applications. Perform other tasks and responsibilities as requested. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Serves as staff on variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Provides responsible staff assistance to the Manager, Business Systems Applications. Performs related duties as required. Minimum Qualifications Education: A Bachelor’s degree in computer science, business administration, or a closely related field from an accredited college or university. Experience: Four (4) years of demonstrated experience in planning, coordinating, and supporting of enterprise application systems that must have included one year of hands on experience with one or more ERP (Enterprise Resource Planning) and/or EAM (Enterprise Asset Management) functional application systems. Other Requirements: Must possess a valid California driver’s license and have a satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-to-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of: Operational characteristics, services, and activities of a comprehensive information systems program. Principles and practices of system configuration documentation, policy development and administration. Principal and practices of District’s business systems application. Business and administrative project applications. Principles and practices of program development and administration. Methods and techniques of project management. Principles of inter-group and interpersonal communication. Methods and procedures for preserving and presenting evidence. Related Federal, State and local laws, codes, and regulations. Skill in: Preparing clear, concise, and persuasive administrative reports. Communicating clearly and concisely, both orally and in writing. Documenting configurations and/or user manuals. Good analytical and problem-solving skills. Establishing and maintain effective working relationships with those contracted in the course of work. Developing sound conclusions and logical recommendations. Analyzing technical and functional problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Carrying out objectives with independence but also following directions of supervisors and/or managers as necessary. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 12/31/2024 11:59 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Providing secure, stable, and scalable enterprise solutions for the Nation’s largest county and its network. The Innovation & Technology Department (ITD) is recruiting for highly experienced and motivated Enterprise Systems Engineer (ESE) . The successful candidate will be responsible for providing leadership and guidance for our database platforms within several enterprise IT teams for various IT projects; assist in the development and implementation of standards and procedures in support of strategic plans; evaluate and make recommendations for improvements or enhancements to the IT architecture while maintaining a high level of customer satisfaction. For more detailed information, view the Enterprise Systems Engineer job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is San Bernardino County's primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. Learn more about our initiatives in IT's Strategic Plan . IMPRESSIVE BENEFITS Click HERE to learn more about our outstanding traditional benefits. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Candidates must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required. Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. Minimum Requirements EXPERIENCE: Four years of full-time equivalent hands-on experience in an enterprise systems management environment architecting, engineering, and integrating solutions into a database platform. Qualifying experience must include implementation of systems in an enterprise environment with the following technologies: Experience within an enterprise environment including applications, server, and network infrastructures Experience with database technologies such as Microsoft SQL, Oracle, MariaDB, or DB2/IMS Experience with high availability, such as clustering and Always On -AND- EDUCATION: Thirty (30) semester (45 quarter) units of completed college-level courses in programming, computer science, software engineering, or a related field. Substitution: A completed Bachelor's Degree in programming, computer science, software engineering, or related field may substitute for one (1) year of the required experience. Desired Qualifications Previous experience as a Solution Architect or Systems Engineer supporting enterprise systems is preferred. Selection Process Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, September 27, 2024 There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. For the purpose of the competitive evaluation, resumes will not be reviewed in lieu of completing the application and questionnaire. The most highly qualified candidates, based on the evaluation results, may be referred for interview. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference po ints. Clic k here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: 9/27/2024 5:00 PM Pacific
The Job Providing secure, stable, and scalable enterprise solutions for the Nation’s largest county and its network. The Innovation & Technology Department (ITD) is recruiting for highly experienced and motivated Enterprise Systems Engineer (ESE) . The successful candidate will be responsible for providing leadership and guidance for our database platforms within several enterprise IT teams for various IT projects; assist in the development and implementation of standards and procedures in support of strategic plans; evaluate and make recommendations for improvements or enhancements to the IT architecture while maintaining a high level of customer satisfaction. For more detailed information, view the Enterprise Systems Engineer job description. ABOUT THE DEPARTMENT The Innovation and Technology Department is San Bernardino County's primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. Learn more about our initiatives in IT's Strategic Plan . IMPRESSIVE BENEFITS Click HERE to learn more about our outstanding traditional benefits. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Candidates must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment. Availability: Incumbents may occasionally work evening and weekend hours. Some overtime, on-call, or call back work may be required. Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. Minimum Requirements EXPERIENCE: Four years of full-time equivalent hands-on experience in an enterprise systems management environment architecting, engineering, and integrating solutions into a database platform. Qualifying experience must include implementation of systems in an enterprise environment with the following technologies: Experience within an enterprise environment including applications, server, and network infrastructures Experience with database technologies such as Microsoft SQL, Oracle, MariaDB, or DB2/IMS Experience with high availability, such as clustering and Always On -AND- EDUCATION: Thirty (30) semester (45 quarter) units of completed college-level courses in programming, computer science, software engineering, or a related field. Substitution: A completed Bachelor's Degree in programming, computer science, software engineering, or related field may substitute for one (1) year of the required experience. Desired Qualifications Previous experience as a Solution Architect or Systems Engineer supporting enterprise systems is preferred. Selection Process Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, September 27, 2024 There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. For the purpose of the competitive evaluation, resumes will not be reviewed in lieu of completing the application and questionnaire. The most highly qualified candidates, based on the evaluation results, may be referred for interview. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference po ints. Clic k here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: 9/27/2024 5:00 PM Pacific
State of Nevada
Carson, Nevada, United States
Announcement Number: 48861 Open to all qualified persons. Posted 09/13/2024 Close Date: 09/20/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position will require a thorough understanding of the (CJIS) policy as well as how it translates in active law enforcement environments. The IT Professional III will primarily be responsible for assisting criminal justice agencies in Nevada in securing their data operations and documenting their technical compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. This will be accomplished through informal assistance and through formal agency audits. CJIS Security Policy and how to administer a technical security audit are the initial processes to learn for the new hire. Typical tasks would be interpreting policy and standards for agencies and coming up with creative ways to implement technology that enhance both the security and the business processes, documenting compliance and communicating audit findings to both technology and management people, following up with agencies concerning security weaknesses or contributing materials to a training or information security program. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48861 Open to all qualified persons. Posted 09/13/2024 Close Date: 09/20/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position will require a thorough understanding of the (CJIS) policy as well as how it translates in active law enforcement environments. The IT Professional III will primarily be responsible for assisting criminal justice agencies in Nevada in securing their data operations and documenting their technical compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. This will be accomplished through informal assistance and through formal agency audits. CJIS Security Policy and how to administer a technical security audit are the initial processes to learn for the new hire. Typical tasks would be interpreting policy and standards for agencies and coming up with creative ways to implement technology that enhance both the security and the business processes, documenting compliance and communicating audit findings to both technology and management people, following up with agencies concerning security weaknesses or contributing materials to a training or information security program. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Minden, Nevada, United States
Announcement Number: 48861 Open to all qualified persons. Posted 09/13/2024 Close Date: 09/20/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position will require a thorough understanding of the (CJIS) policy as well as how it translates in active law enforcement environments. The IT Professional III will primarily be responsible for assisting criminal justice agencies in Nevada in securing their data operations and documenting their technical compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. This will be accomplished through informal assistance and through formal agency audits. CJIS Security Policy and how to administer a technical security audit are the initial processes to learn for the new hire. Typical tasks would be interpreting policy and standards for agencies and coming up with creative ways to implement technology that enhance both the security and the business processes, documenting compliance and communicating audit findings to both technology and management people, following up with agencies concerning security weaknesses or contributing materials to a training or information security program. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48861 Open to all qualified persons. Posted 09/13/2024 Close Date: 09/20/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position will require a thorough understanding of the (CJIS) policy as well as how it translates in active law enforcement environments. The IT Professional III will primarily be responsible for assisting criminal justice agencies in Nevada in securing their data operations and documenting their technical compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. This will be accomplished through informal assistance and through formal agency audits. CJIS Security Policy and how to administer a technical security audit are the initial processes to learn for the new hire. Typical tasks would be interpreting policy and standards for agencies and coming up with creative ways to implement technology that enhance both the security and the business processes, documenting compliance and communicating audit findings to both technology and management people, following up with agencies concerning security weaknesses or contributing materials to a training or information security program. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 48861 Open to all qualified persons. Posted 09/13/2024 Close Date: 09/20/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position will require a thorough understanding of the (CJIS) policy as well as how it translates in active law enforcement environments. The IT Professional III will primarily be responsible for assisting criminal justice agencies in Nevada in securing their data operations and documenting their technical compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. This will be accomplished through informal assistance and through formal agency audits. CJIS Security Policy and how to administer a technical security audit are the initial processes to learn for the new hire. Typical tasks would be interpreting policy and standards for agencies and coming up with creative ways to implement technology that enhance both the security and the business processes, documenting compliance and communicating audit findings to both technology and management people, following up with agencies concerning security weaknesses or contributing materials to a training or information security program. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48861 Open to all qualified persons. Posted 09/13/2024 Close Date: 09/20/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position will require a thorough understanding of the (CJIS) policy as well as how it translates in active law enforcement environments. The IT Professional III will primarily be responsible for assisting criminal justice agencies in Nevada in securing their data operations and documenting their technical compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. This will be accomplished through informal assistance and through formal agency audits. CJIS Security Policy and how to administer a technical security audit are the initial processes to learn for the new hire. Typical tasks would be interpreting policy and standards for agencies and coming up with creative ways to implement technology that enhance both the security and the business processes, documenting compliance and communicating audit findings to both technology and management people, following up with agencies concerning security weaknesses or contributing materials to a training or information security program. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Genoa, Nevada, United States
Announcement Number: 48861 Open to all qualified persons. Posted 09/13/2024 Close Date: 09/20/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position will require a thorough understanding of the (CJIS) policy as well as how it translates in active law enforcement environments. The IT Professional III will primarily be responsible for assisting criminal justice agencies in Nevada in securing their data operations and documenting their technical compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. This will be accomplished through informal assistance and through formal agency audits. CJIS Security Policy and how to administer a technical security audit are the initial processes to learn for the new hire. Typical tasks would be interpreting policy and standards for agencies and coming up with creative ways to implement technology that enhance both the security and the business processes, documenting compliance and communicating audit findings to both technology and management people, following up with agencies concerning security weaknesses or contributing materials to a training or information security program. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48861 Open to all qualified persons. Posted 09/13/2024 Close Date: 09/20/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Under general direction, incumbents perform advanced journey level duties and may train, supervise, and evaluate the performance of subordinate staff and/or serve as a project leader as assigned. Incumbents may function as a unit leader to include directing the activities of a branch IT support unit, overseeing projects of limited scope, and coordinating activities with other work groups. This is a supervisory level for Computer Operations and the journey level for Information Security positions. This position will require a thorough understanding of the (CJIS) policy as well as how it translates in active law enforcement environments. The IT Professional III will primarily be responsible for assisting criminal justice agencies in Nevada in securing their data operations and documenting their technical compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. This will be accomplished through informal assistance and through formal agency audits. CJIS Security Policy and how to administer a technical security audit are the initial processes to learn for the new hire. Typical tasks would be interpreting policy and standards for agencies and coming up with creative ways to implement technology that enhance both the security and the business processes, documenting compliance and communicating audit findings to both technology and management people, following up with agencies concerning security weaknesses or contributing materials to a training or information security program. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and three years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security, one year of which was at the journey level; OR one year of relevant experience as an IT Professional II in Nevada State service; OR an equivalent combination of education and experience as described above. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Elko, Nevada, United States
Announcement Number: 48848 Open to all qualified persons. Posted 09/13/2024 Close Date: 09/20/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform journey level duties and may serve as a lead worker to lower level IT staff as assigned. This is a supervisory level for the Computer Operations function. The role involves installing, evaluating, and maintaining communication equipment for the Department. Additionally, providing support for conference set-ups, maintaining accurate records and budgets, assisting with public information systems, and conducting research for new systems while keeping track of inventory and repairs. This position is extremely important in providing critical support for both NOT/DPS and allied agencies communication and electronic systems. This includes installation and maintenance of Nevada shard radio system, existing VHF high band systems, telecommunications systems, intelligent transportation systems, backbone network systems, mountain top communications and various other specialty technology projects. Improve safety to public transportation by keeping over all communications and information system operating at peak efficiency. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and two years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security; OR two years of experience as an IT Professional I in Nevada State service; OR four years of relevant technical experience as an IT Technician IV or above in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 48848 Open to all qualified persons. Posted 09/13/2024 Close Date: 09/20/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 0 Days 18 Hrs 47 Mins The Position Information Technology (IT) Professionals analyze, develop, implement, maintain, and modify computer operations, systems, networks, databases, applications, and/or information security. Incumbents may perform duties in one or more IT specialization areas depending on the needs of the agency. Incumbents perform journey level duties and may serve as a lead worker to lower level IT staff as assigned. This is a supervisory level for the Computer Operations function. The role involves installing, evaluating, and maintaining communication equipment for the Department. Additionally, providing support for conference set-ups, maintaining accurate records and budgets, assisting with public information systems, and conducting research for new systems while keeping track of inventory and repairs. This position is extremely important in providing critical support for both NOT/DPS and allied agencies communication and electronic systems. This includes installation and maintenance of Nevada shard radio system, existing VHF high band systems, telecommunications systems, intelligent transportation systems, backbone network systems, mountain top communications and various other specialty technology projects. Improve safety to public transportation by keeping over all communications and information system operating at peak efficiency. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and two years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security; OR two years of experience as an IT Professional I in Nevada State service; OR four years of relevant technical experience as an IT Technician IV or above in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. Some positions are subject to call-out or call-back. Some positions require specialized certification that will be identified at the time of recruitment. Some positions require statewide travel. Some positions require work on evenings, weekends, and/or holidays. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
County of Mendocino, CA
Ukiah, California, United States
The Position T he current vacancy is in Ukiah. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Under general supervision or direction, performs professional information technology work pertaining to server, network and related systems design, development, installation, analysis, testing, implementation, documentation and maintenance; plans, designs, configures, installs, upgrades, and administers various components and/or segments of the County's information system network; analyzes, monitors, troubleshoots and resolves system performance, integrity, security, availability and other issues/problems; participates in a variety of development, enhancement and other system projects; and facilitates system interfaces with data communications and database programs. The duties and functions of this recruitment are focused on systems administration and design including but not limited to servers, data center virtualization, Microsoft 365, and cybersecurity. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Plans, designs, configures, installs, upgrades, and administers various components and/or segments of the County's information system network based on established standards; analyzes, monitors, troubleshoots and resolves system performance, integrity, security, availability and other issues/problems. Monitors disk space and server logs; analyzes system performance; recommends and implements optimizing technologies to enhance system performance. Installs upgrades and patches to operating system and other network software; administers e-mail and related communication services. Plans, implements and monitors system security; installs and administers firewalls and virus protection as appropriate; maintains access lists; utilizes access point detection, intrusion detection, vulnerability scanning and other tools; designs and administers backup and recovery procedures. Programs, sets up, installs and deploys routers, switches, microwaves, wireless access points, servers and other network equipment. Provides professional technical support for users regarding complex network-related issues; resolves difficult technical problems; communicates with department managers and staff regarding technology issues; develops recommendations for selection, acquisition, deployment and upgrading of network-related technology tools as assigned. Administers assigned segments of enterprise programs and systems; establishes and monitors system activities and protocols for data security and access; develops and administers backup processes. Participates on complex systems and network development, enhancement and integration projects; may serve as project leader on less complex projects; reviews and recommends project technical criteria; develops hardware configurations and specifications; communicates with vendors and contractors to research products and services; performs cost/benefit analyses; participates in project budget development. Identifies opportunities to develop and enhance operational efficiencies and recommends new hardware, software, tools, equipment and methodologies to expedite and/or enhance existing processes. Communicates assigned information technology activities with other departments and divisions as needed; participates in the implementation of new information systems for new and/or refurbished County buildings. Develops and maintains documentation, procedures and training related to areas of assignment. Attends and participates in meetings; serves on committees and task forces; continuously communicates with supervisor regarding the status of assignments and projects. May perform applications programming and software development as an ancillary duty. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: A Bachelor's degree from an accredited four-year college or university with major coursework in computer science, information systems or a related field AND two years of progressively responsible professional information technology experience that emphasized the development, enhancement, maintenance and administration of a centralized computer network/system. An equivalent combination of education, training and experience may also be qualifying. Licenses and Certifications: A valid California driver's license is required. Certification as a Cisco Certified Network Administrator (CCNA) is highly desirable. Knowledge, Skills, and Abilities Knowledge of: Computer infrastructure elements including networks, applications, personal computers and mid-range computers. Information technology and networking concepts pertaining to teleprocessing, LAN, WAN, database administration, telecommunications, wireless and distributed systems. TCP/IP, routers, switches, ETHERNET and network design. Routine programming and scripting languages. Principles, methods and techniques of systems analysis, inter-relationships, design, implementation and integration. Data organization and access methods in computerized systems. Standard business software tools such as database management, word processing, spreadsheet, e-mail, Internet browser programs. Methods and techniques of research, statistical analysis and report development. Principles and practices of technology project management. State, federal and local ordinances, laws, rules and regulations pertaining to public sector technology management. Standard business arithmetic, including percentages and decimals. Skill in: Using tact, discretion, initiative and independent judgment within established guidelines. Analyzing and resolving technology related problems and customer requests. Researching, compiling and summarizing information, including statistical data. Organizing work, setting priorities, meeting critical deadlines and following up on assignments with a minimum of direction. Preparing cost estimates and cost/benefit analyses. Applying analytical thinking to solve problems or accomplish tasks. Communicating clearly and effectively, both orally and in writing. Preparing clear and concise reports, correspondence and other written materials. Establishing and maintaining effective working relationships within a customer service-oriented environment and with outside agencies. Mental and Physical Abilities: Read, analyze and interpret complex technical information including professional periodicals, journals, technical procedures and government regulations. Understand and carry out written and oral instructions with close attention to detail and accuracy. Adapt to and plan for changes in assignment and in the work environment. Work cooperatively and effectively with staff, customers, vendors and the public. Coordinate and perform multiple tasks simultaneously in a consistent and accurate manner. Analyze information quickly and accurately and develop an appropriate course of action. Communicate technical information systems concepts in a timely and understandable fashion to non-technical personnel. Work effectively with subordinates and superiors. Interpret information that includes both abstract and concrete variables. While performing the essential functions of this job, the incumbent is regularly required to walk, stand, bend and sit; use hands to operate a keyboard, grasp, handle, or feel objects; reach with hands and arms, above the shoulders and below the waist; speak and hear normal speech in person and on the telephone; and lift, carry, push and pull objects up to 20 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 10/6/2024 11:59 PM Pacific
The Position T he current vacancy is in Ukiah. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Under general supervision or direction, performs professional information technology work pertaining to server, network and related systems design, development, installation, analysis, testing, implementation, documentation and maintenance; plans, designs, configures, installs, upgrades, and administers various components and/or segments of the County's information system network; analyzes, monitors, troubleshoots and resolves system performance, integrity, security, availability and other issues/problems; participates in a variety of development, enhancement and other system projects; and facilitates system interfaces with data communications and database programs. The duties and functions of this recruitment are focused on systems administration and design including but not limited to servers, data center virtualization, Microsoft 365, and cybersecurity. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Plans, designs, configures, installs, upgrades, and administers various components and/or segments of the County's information system network based on established standards; analyzes, monitors, troubleshoots and resolves system performance, integrity, security, availability and other issues/problems. Monitors disk space and server logs; analyzes system performance; recommends and implements optimizing technologies to enhance system performance. Installs upgrades and patches to operating system and other network software; administers e-mail and related communication services. Plans, implements and monitors system security; installs and administers firewalls and virus protection as appropriate; maintains access lists; utilizes access point detection, intrusion detection, vulnerability scanning and other tools; designs and administers backup and recovery procedures. Programs, sets up, installs and deploys routers, switches, microwaves, wireless access points, servers and other network equipment. Provides professional technical support for users regarding complex network-related issues; resolves difficult technical problems; communicates with department managers and staff regarding technology issues; develops recommendations for selection, acquisition, deployment and upgrading of network-related technology tools as assigned. Administers assigned segments of enterprise programs and systems; establishes and monitors system activities and protocols for data security and access; develops and administers backup processes. Participates on complex systems and network development, enhancement and integration projects; may serve as project leader on less complex projects; reviews and recommends project technical criteria; develops hardware configurations and specifications; communicates with vendors and contractors to research products and services; performs cost/benefit analyses; participates in project budget development. Identifies opportunities to develop and enhance operational efficiencies and recommends new hardware, software, tools, equipment and methodologies to expedite and/or enhance existing processes. Communicates assigned information technology activities with other departments and divisions as needed; participates in the implementation of new information systems for new and/or refurbished County buildings. Develops and maintains documentation, procedures and training related to areas of assignment. Attends and participates in meetings; serves on committees and task forces; continuously communicates with supervisor regarding the status of assignments and projects. May perform applications programming and software development as an ancillary duty. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: A Bachelor's degree from an accredited four-year college or university with major coursework in computer science, information systems or a related field AND two years of progressively responsible professional information technology experience that emphasized the development, enhancement, maintenance and administration of a centralized computer network/system. An equivalent combination of education, training and experience may also be qualifying. Licenses and Certifications: A valid California driver's license is required. Certification as a Cisco Certified Network Administrator (CCNA) is highly desirable. Knowledge, Skills, and Abilities Knowledge of: Computer infrastructure elements including networks, applications, personal computers and mid-range computers. Information technology and networking concepts pertaining to teleprocessing, LAN, WAN, database administration, telecommunications, wireless and distributed systems. TCP/IP, routers, switches, ETHERNET and network design. Routine programming and scripting languages. Principles, methods and techniques of systems analysis, inter-relationships, design, implementation and integration. Data organization and access methods in computerized systems. Standard business software tools such as database management, word processing, spreadsheet, e-mail, Internet browser programs. Methods and techniques of research, statistical analysis and report development. Principles and practices of technology project management. State, federal and local ordinances, laws, rules and regulations pertaining to public sector technology management. Standard business arithmetic, including percentages and decimals. Skill in: Using tact, discretion, initiative and independent judgment within established guidelines. Analyzing and resolving technology related problems and customer requests. Researching, compiling and summarizing information, including statistical data. Organizing work, setting priorities, meeting critical deadlines and following up on assignments with a minimum of direction. Preparing cost estimates and cost/benefit analyses. Applying analytical thinking to solve problems or accomplish tasks. Communicating clearly and effectively, both orally and in writing. Preparing clear and concise reports, correspondence and other written materials. Establishing and maintaining effective working relationships within a customer service-oriented environment and with outside agencies. Mental and Physical Abilities: Read, analyze and interpret complex technical information including professional periodicals, journals, technical procedures and government regulations. Understand and carry out written and oral instructions with close attention to detail and accuracy. Adapt to and plan for changes in assignment and in the work environment. Work cooperatively and effectively with staff, customers, vendors and the public. Coordinate and perform multiple tasks simultaneously in a consistent and accurate manner. Analyze information quickly and accurately and develop an appropriate course of action. Communicate technical information systems concepts in a timely and understandable fashion to non-technical personnel. Work effectively with subordinates and superiors. Interpret information that includes both abstract and concrete variables. While performing the essential functions of this job, the incumbent is regularly required to walk, stand, bend and sit; use hands to operate a keyboard, grasp, handle, or feel objects; reach with hands and arms, above the shoulders and below the waist; speak and hear normal speech in person and on the telephone; and lift, carry, push and pull objects up to 20 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 10/6/2024 11:59 PM Pacific
County of Mendocino, CA
Ukiah, California, United States
The Position T he current vacancy is in Ukiah . The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Under general supervision or direction, performs professional information technology work pertaining to server, network and related systems design, development, installation, analysis, testing, implementation, documentation and maintenance; plans, designs, configures, installs, upgrades, and administers various components and/or segments of the County's information system network; analyzes, monitors, troubleshoots and resolves system performance, integrity, security, availability and other issues/problems; participates in a variety of development, enhancement and other system projects; and facilitates system interfaces with data communications and database programs. The duties and functions of this recruitment are focused on systems administration and design including but not limited to servers, data center virtualization, Microsoft 365, and cybersecurity. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Plans, designs, configures, installs, upgrades, and administers various components and/or segments of the County's information system network based on established standards; analyzes, monitors, troubleshoots and resolves system performance, integrity, security, availability and other issues/problems. Monitors disk space and server logs; analyzes system performance; recommends and implements optimizing technologies to enhance system performance. Installs upgrades and patches to operating system and other network software; administers e-mail and related communication services. Plans, implements and monitors system security; installs and administers firewalls and virus protection as appropriate; maintains access lists; utilizes access point detection, intrusion detection, vulnerability scanning and other tools; designs and administers backup and recovery procedures. Programs, sets up, installs and deploys routers, switches, microwaves, wireless access points, servers and other network equipment. Provides professional technical support for users regarding complex network-related issues; resolves difficult technical problems; communicates with department managers and staff regarding technology issues; develops recommendations for selection, acquisition, deployment and upgrading of network-related technology tools as assigned. Administers assigned segments of enterprise programs and systems; establishes and monitors system activities and protocols for data security and access; develops and administers backup processes. Participates on complex systems and network development, enhancement and integration projects; may serve as project leader on less complex projects; reviews and recommends project technical criteria; develops hardware configurations and specifications; communicates with vendors and contractors to research products and services; performs cost/benefit analyses; participates in project budget development. Identifies opportunities to develop and enhance operational efficiencies and recommends new hardware, software, tools, equipment and methodologies to expedite and/or enhance existing processes. Communicates assigned information technology activities with other departments and divisions as needed; participates in the implementation of new information systems for new and/or refurbished County buildings. Develops and maintains documentation, procedures and training related to areas of assignment. Attends and participates in meetings; serves on committees and task forces; continuously communicates with supervisor regarding the status of assignments and projects. May perform applications programming and software development as an ancillary duty. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: A Bachelor's degree from an accredited four-year college or university with major coursework in computer science, information systems or a related field. An equivalent combination of education, training and experience may also be qualifying. Licenses and Certifications: A valid California driver's license is required. Certification as a Cisco Certified Network Administrator (CCNA) is highly desirable. Knowledge, Skills, and Abilities Knowledge of: Computer infrastructure elements including networks, applications, personal computers and mid-range computers. Information technology and networking concepts pertaining to teleprocessing, LAN, WAN, database administration, telecommunications, wireless and distributed systems. TCP/IP, routers, switches, ETHERNET and network design. Routine programming and scripting languages. Principles, methods and techniques of systems analysis, inter-relationships, design, implementation and integration. Data organization and access methods in computerized systems. Standard business software tools such as database management, word processing, spreadsheet, e-mail, Internet browser programs. Methods and techniques of research, statistical analysis and report development. Principles and practices of technology project management. State, federal and local ordinances, laws, rules and regulations pertaining to public sector technology management. Standard business arithmetic, including percentages and decimals. Skill in: Using tact, discretion, initiative and independent judgment within established guidelines. Analyzing and resolving technology related problems and customer requests. Researching, compiling and summarizing information, including statistical data. Organizing work, setting priorities, meeting critical deadlines and following up on assignments with a minimum of direction. Preparing cost estimates and cost/benefit analyses. Applying analytical thinking to solve problems or accomplish tasks. Communicating clearly and effectively, both orally and in writing. Preparing clear and concise reports, correspondence and other written materials. Establishing and maintaining effective working relationships within a customer service-oriented environment and with outside agencies. Mental and Physical Abilities: Read, analyze and interpret complex technical information including professional periodicals, journals, technical procedures and government regulations. Understand and carry out written and oral instructions with close attention to detail and accuracy. Adapt to and plan for changes in assignment and in the work environment. Work cooperatively and effectively with staff, customers, vendors and the public. Coordinate and perform multiple tasks simultaneously in a consistent and accurate manner. Analyze information quickly and accurately and develop an appropriate course of action. Communicate technical information systems concepts in a timely and understandable fashion to non-technical personnel. Work effectively with subordinates and superiors. Interpret information that includes both abstract and concrete variables. While performing the essential functions of this job, the incumbent is regularly required to walk, stand, bend and sit; use hands to operate a keyboard, grasp, handle, or feel objects; reach with hands and arms, above the shoulders and below the waist; speak and hear normal speech in person and on the telephone; and lift, carry, push and pull objects up to 20 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 10/6/2024 11:59 PM Pacific
The Position T he current vacancy is in Ukiah . The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Under general supervision or direction, performs professional information technology work pertaining to server, network and related systems design, development, installation, analysis, testing, implementation, documentation and maintenance; plans, designs, configures, installs, upgrades, and administers various components and/or segments of the County's information system network; analyzes, monitors, troubleshoots and resolves system performance, integrity, security, availability and other issues/problems; participates in a variety of development, enhancement and other system projects; and facilitates system interfaces with data communications and database programs. The duties and functions of this recruitment are focused on systems administration and design including but not limited to servers, data center virtualization, Microsoft 365, and cybersecurity. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Job Requirements and Minimum Qualifications Duties may include but are not limited to the following: Plans, designs, configures, installs, upgrades, and administers various components and/or segments of the County's information system network based on established standards; analyzes, monitors, troubleshoots and resolves system performance, integrity, security, availability and other issues/problems. Monitors disk space and server logs; analyzes system performance; recommends and implements optimizing technologies to enhance system performance. Installs upgrades and patches to operating system and other network software; administers e-mail and related communication services. Plans, implements and monitors system security; installs and administers firewalls and virus protection as appropriate; maintains access lists; utilizes access point detection, intrusion detection, vulnerability scanning and other tools; designs and administers backup and recovery procedures. Programs, sets up, installs and deploys routers, switches, microwaves, wireless access points, servers and other network equipment. Provides professional technical support for users regarding complex network-related issues; resolves difficult technical problems; communicates with department managers and staff regarding technology issues; develops recommendations for selection, acquisition, deployment and upgrading of network-related technology tools as assigned. Administers assigned segments of enterprise programs and systems; establishes and monitors system activities and protocols for data security and access; develops and administers backup processes. Participates on complex systems and network development, enhancement and integration projects; may serve as project leader on less complex projects; reviews and recommends project technical criteria; develops hardware configurations and specifications; communicates with vendors and contractors to research products and services; performs cost/benefit analyses; participates in project budget development. Identifies opportunities to develop and enhance operational efficiencies and recommends new hardware, software, tools, equipment and methodologies to expedite and/or enhance existing processes. Communicates assigned information technology activities with other departments and divisions as needed; participates in the implementation of new information systems for new and/or refurbished County buildings. Develops and maintains documentation, procedures and training related to areas of assignment. Attends and participates in meetings; serves on committees and task forces; continuously communicates with supervisor regarding the status of assignments and projects. May perform applications programming and software development as an ancillary duty. Performs other related duties as assigned. MINIMUM QUALIFICATIONS REQUIRED Education and Experience: A Bachelor's degree from an accredited four-year college or university with major coursework in computer science, information systems or a related field. An equivalent combination of education, training and experience may also be qualifying. Licenses and Certifications: A valid California driver's license is required. Certification as a Cisco Certified Network Administrator (CCNA) is highly desirable. Knowledge, Skills, and Abilities Knowledge of: Computer infrastructure elements including networks, applications, personal computers and mid-range computers. Information technology and networking concepts pertaining to teleprocessing, LAN, WAN, database administration, telecommunications, wireless and distributed systems. TCP/IP, routers, switches, ETHERNET and network design. Routine programming and scripting languages. Principles, methods and techniques of systems analysis, inter-relationships, design, implementation and integration. Data organization and access methods in computerized systems. Standard business software tools such as database management, word processing, spreadsheet, e-mail, Internet browser programs. Methods and techniques of research, statistical analysis and report development. Principles and practices of technology project management. State, federal and local ordinances, laws, rules and regulations pertaining to public sector technology management. Standard business arithmetic, including percentages and decimals. Skill in: Using tact, discretion, initiative and independent judgment within established guidelines. Analyzing and resolving technology related problems and customer requests. Researching, compiling and summarizing information, including statistical data. Organizing work, setting priorities, meeting critical deadlines and following up on assignments with a minimum of direction. Preparing cost estimates and cost/benefit analyses. Applying analytical thinking to solve problems or accomplish tasks. Communicating clearly and effectively, both orally and in writing. Preparing clear and concise reports, correspondence and other written materials. Establishing and maintaining effective working relationships within a customer service-oriented environment and with outside agencies. Mental and Physical Abilities: Read, analyze and interpret complex technical information including professional periodicals, journals, technical procedures and government regulations. Understand and carry out written and oral instructions with close attention to detail and accuracy. Adapt to and plan for changes in assignment and in the work environment. Work cooperatively and effectively with staff, customers, vendors and the public. Coordinate and perform multiple tasks simultaneously in a consistent and accurate manner. Analyze information quickly and accurately and develop an appropriate course of action. Communicate technical information systems concepts in a timely and understandable fashion to non-technical personnel. Work effectively with subordinates and superiors. Interpret information that includes both abstract and concrete variables. While performing the essential functions of this job, the incumbent is regularly required to walk, stand, bend and sit; use hands to operate a keyboard, grasp, handle, or feel objects; reach with hands and arms, above the shoulders and below the waist; speak and hear normal speech in person and on the telephone; and lift, carry, push and pull objects up to 20 pounds. Selection Procedure & Other Important Information Important Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete. Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date. Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned. It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews. The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified. The provisions of this job bulletin do not constitute an expressed or implied contract. Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request . Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity Employer This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract. SALARY Compensation is based on a five-step salary range, with annual merit-based increases within the salary range. RETIREMENT Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to: https://www.mendocinocounty.org/retirement HOLIDAYS AND PERSONAL LEAVE Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit. VACATION Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years. SICK LEAVE Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually. MEDICAL, DENTAL, VISION, AND LIFE INSURANCE The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance. HEALTH INSURANCE For the most current information regarding Health Insurance please go to: http://www.mendocinocounty.org/hr/ehb EMPLOYEE ASSISTANCE PROGRAM For the most current information regarding Employee Assistance please go to: http://www.mendocinocounty.org/hr/eap EMPLOYEE WELLNESS PROGRAM For the most current information regarding Employee Wellness please go to: http://www.mendocinocounty.org/hr/mcwow LABOR CONTRACTS For the complete list of most current labor agreements please go to: http://www.mendocinocounty.org/hr/labor Closing Date/Time: 10/6/2024 11:59 PM Pacific
City of Vallejo
Vallejo, California, United States
Description Thank you for your interest in the position of Communications and Public Information Officer with the City of Vallejo! For a complete description of this position, please review our brochure, which can be found here This position closes on Monday, October 7, 2024. To be considered for this exceptional opportunity, please submit a cover letter, resume, and five professional references. For additional information about the position, please visit the job description which can be found here Closing Date/Time: 10/7/2024 5:00 PM Pacific
Description Thank you for your interest in the position of Communications and Public Information Officer with the City of Vallejo! For a complete description of this position, please review our brochure, which can be found here This position closes on Monday, October 7, 2024. To be considered for this exceptional opportunity, please submit a cover letter, resume, and five professional references. For additional information about the position, please visit the job description which can be found here Closing Date/Time: 10/7/2024 5:00 PM Pacific
State of Missouri
Hillsboro, Missouri, United States
Job Location: This position will be located at 10325 Business 21, Hillsboro, MO 63050. Why you’ll love this position: The Missouri Child Care Subsidy Program increases access to early learning by helping eligible families with the cost of child care. This allows families to focus on finding and holding steady jobs or to attend school and training programs. Review applications and determine initial/continuing eligibility for families needing child care assistance. Enter information in the state’s web-based child care data system used to process applications. Authorize child care assistance based on the family’s need for care and selection of child care provider(s). Ensure families meet eligibility criteria per state and federal requirements for income-based and/or protective services. Respond in a timely manner to phone calls and emails from parents regarding their child care assistance. Ensure family applications are processed in a timely manner. Maintain up-to-date and complete records of family eligibility and prepare reports or summaries as needed. Ability to perform a variety of tasks with accuracy. Collaborate with staff in the Office of Childhood on requirements related to child care subsidy, including authorizations, payments, and investigations. Assist with responding to email messages in shared Office of Childhood accounts. Assist with answering phone calls for the Subsidy section and other sections in the Office of Childhood, as needed. Assist with administrative duties, as needed. Maintain familiarity with child care subsidy policies and procedures. Demonstrate regular, reliable, and engaged attendance. Perform other duties as assigned. Minimum Qualifications: Graduation from high school or High School Equivalency. One year of relevant work experience. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Job Location: This position will be located at 10325 Business 21, Hillsboro, MO 63050. Why you’ll love this position: The Missouri Child Care Subsidy Program increases access to early learning by helping eligible families with the cost of child care. This allows families to focus on finding and holding steady jobs or to attend school and training programs. Review applications and determine initial/continuing eligibility for families needing child care assistance. Enter information in the state’s web-based child care data system used to process applications. Authorize child care assistance based on the family’s need for care and selection of child care provider(s). Ensure families meet eligibility criteria per state and federal requirements for income-based and/or protective services. Respond in a timely manner to phone calls and emails from parents regarding their child care assistance. Ensure family applications are processed in a timely manner. Maintain up-to-date and complete records of family eligibility and prepare reports or summaries as needed. Ability to perform a variety of tasks with accuracy. Collaborate with staff in the Office of Childhood on requirements related to child care subsidy, including authorizations, payments, and investigations. Assist with responding to email messages in shared Office of Childhood accounts. Assist with answering phone calls for the Subsidy section and other sections in the Office of Childhood, as needed. Assist with administrative duties, as needed. Maintain familiarity with child care subsidy policies and procedures. Demonstrate regular, reliable, and engaged attendance. Perform other duties as assigned. Minimum Qualifications: Graduation from high school or High School Equivalency. One year of relevant work experience. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Would you like to join a team of forward-thinking professionals who are committed to putting people first, providing reliable and high-quality interactions and services and always being dependable? At Wake County Information Technology , we provide information technology services to the organization and strive to provide customer services that are easy, enjoyable and exceed expectations. As the System Administrator - End User Support , the successful candidate will be responsible for the support of 2 vital teams supporting Wake County’s staff. This position is primarily in the office, however there is opportunity for 1 day per week of hybrid work after successful completion of training . This role is an outstanding steppingstone towards advancing knowledge in multiple growing fields and providing excellent advancement opportunities for the future. The Mobile Device Management team handles 2500+ mobile devices, including but not limited to iPhones, iPads, Android tablets and phones, the Mobility Contacts Solution and cradle points. This position will also help manage the relationships with cellular providers (Verizon, FirstNet, T-Mobile) and help manage both small and large-scale deployments of equipment as needs require. This position will also be the primary support for the Mobile Device Contacts Solution as well as our MiFi fleet. The Audio Visual team manages an expanding catalog of 85+ hybrid conferencing spaces, mobile hybrid conference units, the planning and deployment of AV in new facilities, as well the cable and internet streaming broadcasts of the Wake County Commissioners meetings and other public meetings. In this role the candidate will provide tier 1 technical troubleshooting to the hybrid conferencing spaces as well as provide support for the Commissioner Meeting broadcasts on a rotating basis. Both roles require the highest level of customer service and professionalism in interacting with our customers as well as producing and maintaining accurate technical and non-technical, documentation. Each of these teams is currently comprised of only 1 member who manages each platform. The successful candidate will be responsible for learning the primary facets of both positions and providing backup support for those roles as well as taking on responsibilities as the primary on various aspects of each position. It is not expected that the candidate will necessarily be an expert in either role, but should have solid familiarity with one and a basic understanding of the other. Training will be provided to remediate any knowledge gaps in the less familiar platform. Essential Functions: Provide exceptional customer service in the support of AV and Mobility devices and infrastructure and their users Be available and responsive on Microsoft Teams and Email to meet our mandated service agreement standards in terms of rapid response to urgent issues Work within our ticketing system to provide appropriate response to trouble tickets and proper documentation of solutions, as well as professional and concise communication with the ticket requestors Be available for after-hours work on a rotating basis to support commissioners meetings and other public meetings that occur throughout the year Create and update thorough and accurate documentation for both supported teams Be able to use and troubleshoot Windows 10/11 in an enterprise environment NOTE: Additional Requirements: A valid Driver’s Licenses and a “Safe” driving record are required and this position is subject to 24-hour on call requirements . About Our Team Wake County Information Technology is in the heart of Raleigh’s booming downtown, a part of the Research Triangle area. If you’re a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population for 1 million or more. Our team members are our most valued asset and treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out. mation. The Basics (Required Education and Experience) Bachelor's degree in Computer Science, Information Systems, Computer Engineering or related field Three years of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Solid experience configuring, deploying and troubleshooting iPhones, iPads, Android mobile devices Familiarity with Microsoft Intune MDM or other MDM platforms (JAMF, AirWatch, etc) Solid understanding of Windows 10/11 administrative features and troubleshooting Familiarity with Hybrid Conferencing and Collaboration hardware (Logitech, Crestron, Yealink, etc) Familiarity with Hybrid conferencing and collaboration software (Microsoft teams, Zoom, Webex) Familiarity with the mounting, cabling and connections of AV hardware Familiarity with the recording and broadcast of live events How Will We Know You're 'The One'? Ability to provide exceptional customer service even with high stress customers Ability to speak with non-technical customers and provide easily processed instruction on technical concepts Ability to work between multiple teams efficiently and professionally Ability to work without supervision in the field and complete tasks in a timely manner Ability to understand and troubleshoot technical problems within your role and provide accurate and prompt solutions Ability to maintain timely communication with management and teammates About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27601 Employment Type: Regular Work Schedule: Mon - Fri, 8:30am - 5:15pm Hiring Range: 80,539 - 92,533 Market Range: 68,544.00 - 116,522.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/20/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
What You'll Be Doing Would you like to join a team of forward-thinking professionals who are committed to putting people first, providing reliable and high-quality interactions and services and always being dependable? At Wake County Information Technology , we provide information technology services to the organization and strive to provide customer services that are easy, enjoyable and exceed expectations. As the System Administrator - End User Support , the successful candidate will be responsible for the support of 2 vital teams supporting Wake County’s staff. This position is primarily in the office, however there is opportunity for 1 day per week of hybrid work after successful completion of training . This role is an outstanding steppingstone towards advancing knowledge in multiple growing fields and providing excellent advancement opportunities for the future. The Mobile Device Management team handles 2500+ mobile devices, including but not limited to iPhones, iPads, Android tablets and phones, the Mobility Contacts Solution and cradle points. This position will also help manage the relationships with cellular providers (Verizon, FirstNet, T-Mobile) and help manage both small and large-scale deployments of equipment as needs require. This position will also be the primary support for the Mobile Device Contacts Solution as well as our MiFi fleet. The Audio Visual team manages an expanding catalog of 85+ hybrid conferencing spaces, mobile hybrid conference units, the planning and deployment of AV in new facilities, as well the cable and internet streaming broadcasts of the Wake County Commissioners meetings and other public meetings. In this role the candidate will provide tier 1 technical troubleshooting to the hybrid conferencing spaces as well as provide support for the Commissioner Meeting broadcasts on a rotating basis. Both roles require the highest level of customer service and professionalism in interacting with our customers as well as producing and maintaining accurate technical and non-technical, documentation. Each of these teams is currently comprised of only 1 member who manages each platform. The successful candidate will be responsible for learning the primary facets of both positions and providing backup support for those roles as well as taking on responsibilities as the primary on various aspects of each position. It is not expected that the candidate will necessarily be an expert in either role, but should have solid familiarity with one and a basic understanding of the other. Training will be provided to remediate any knowledge gaps in the less familiar platform. Essential Functions: Provide exceptional customer service in the support of AV and Mobility devices and infrastructure and their users Be available and responsive on Microsoft Teams and Email to meet our mandated service agreement standards in terms of rapid response to urgent issues Work within our ticketing system to provide appropriate response to trouble tickets and proper documentation of solutions, as well as professional and concise communication with the ticket requestors Be available for after-hours work on a rotating basis to support commissioners meetings and other public meetings that occur throughout the year Create and update thorough and accurate documentation for both supported teams Be able to use and troubleshoot Windows 10/11 in an enterprise environment NOTE: Additional Requirements: A valid Driver’s Licenses and a “Safe” driving record are required and this position is subject to 24-hour on call requirements . About Our Team Wake County Information Technology is in the heart of Raleigh’s booming downtown, a part of the Research Triangle area. If you’re a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population for 1 million or more. Our team members are our most valued asset and treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out. mation. The Basics (Required Education and Experience) Bachelor's degree in Computer Science, Information Systems, Computer Engineering or related field Three years of job-related experience Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Solid experience configuring, deploying and troubleshooting iPhones, iPads, Android mobile devices Familiarity with Microsoft Intune MDM or other MDM platforms (JAMF, AirWatch, etc) Solid understanding of Windows 10/11 administrative features and troubleshooting Familiarity with Hybrid Conferencing and Collaboration hardware (Logitech, Crestron, Yealink, etc) Familiarity with Hybrid conferencing and collaboration software (Microsoft teams, Zoom, Webex) Familiarity with the mounting, cabling and connections of AV hardware Familiarity with the recording and broadcast of live events How Will We Know You're 'The One'? Ability to provide exceptional customer service even with high stress customers Ability to speak with non-technical customers and provide easily processed instruction on technical concepts Ability to work between multiple teams efficiently and professionally Ability to work without supervision in the field and complete tasks in a timely manner Ability to understand and troubleshoot technical problems within your role and provide accurate and prompt solutions Ability to maintain timely communication with management and teammates About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27601 Employment Type: Regular Work Schedule: Mon - Fri, 8:30am - 5:15pm Hiring Range: 80,539 - 92,533 Market Range: 68,544.00 - 116,522.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 9/20/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description INFORMATION TECHNOLOGY MANAGER Project Management Office Division Regular Full-Time Employment Opportunity The final filing date is Monday, October 7, 2024, at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a driven, tech-savvy, service-oriented, visionary leader to elevate and manage the Information Technology Department's Project Management Office (PMO) Division while being hands-on in driving successful execution of projects. This Division focuses on project delivery, portfolio and project management, strategic alignment, business process redesign, Request for Proposals (RFPs), requirements definition, and analysis. The ideal candidate will have a proven track record of program management, implementing effective governance to improve internal efficiencies and resource management. They have a strong passion for customer service, process improvement, execution of strategic initiatives and operational enhancements. As an Information Technology Manager, you will be joining a highly service-oriented team of technical professionals and leadership team who are passionate about our customers, community, and technical solutions. Benefits: City contributes 4% of the 7% employee contribution to California Public Employees' Retirement System (CalPERS) for classic members City contributes 2% of an employee's gross pay to a deferred compensation plan City provides fully employer-paid medical, dental, and vision benefits. California Public Employees' Retirement System (CalPERS) Pension 11 paid Holidays, plus 30 hours* of Floating Holidays and 60 hours* of Management Leave (*Prorated based on date of hire) Paid Time Off (PTO) accruals Retiree medical benefit The City does not participate in Social Security Potential hybrid schedule after probationary period Onsite gym The ideal candidate will have: Experience implementing or establishing a Project Management Office (PMO) or set of project management standards across an organization. Experience with PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP and/or PfMP certified a plus. The ability to build consensus and help other departments uphold the standards and priorities of the PMO. Work experience with implementing major, complex systems or business process changes. Work experience coaching and mentoring staff and establishing staff performance goals and improvement plans. Work with various levels of customers to provide guidance on defining requirements and establishing project scope. Experience utilizing Project Portfolio Management (PPM) tools to provide oversight and management of all IT projects across an organization. Knowledge and experience with change management and how to help clients and support teams transition from projects to operations. Knowledge of LEAN Business Process Re-Engineering, Kaizen or SixSigma principles Experience with establishing performance-based metrics and KPIs. DEFINITION: Under administrative direction of the Chief Information Officer (CIO) / Director of Information Technology, plans, organizes, directs, and coordinates the activities of a major operational division or function of the Information Technology (IT) Department, and performs related work as required. Currently, three such divisions exist: The Applications and Analytics Division delivers secure and reliable IT applications and reporting tools. These include on premise, hosted (vendor and/or cloud), and software as a service (SaaS) solutions. The Infrastructure Division provides the City with a stable IT infrastructure (radio, telephone, server and storage) and connectivity support. This includes oversight over the department's field technicians, centrally managed service desk, client support services, IT security, and the City's Co-Location facility (i.e., data center) and disaster recovery site. The Project Management Office (PMO) manages a portfolio of Citywide and department-specific IT projects. The PMO uses Project Management Institute (PMI) best practices, assesses needs, conducts research, establishes standards, and develops project timelines with cost estimates. DISTINGUISHING CHARACTERISTICS Positions in this classification are responsible for developing, administering and evaluating the operations of a major division of the Information Technology Department, such as applications development, business systems support, business intelligence/report writing; or infrastructure support, IT security; or portfolio / project management; and customer service. Incumbents are expected to independently perform specialized analysis and research on new and current program functional activities. This classification exercises direct supervision over professional, and technical support staff. The Information Technology Manager is responsible for assisting the CIO / Director of Information Technology in the management of the Information Technology Department, carrying out the mission of the department and implementing the IT Strategic Plan. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include but are not limited to the following): Manages one or more of the functions of the Information Technology Department, including, application development, configuration and maintenance; application and database upgrades; database administration; systems maintenance and troubleshooting; systems security administration; report generation; maintenance of specialized software; network administration (data/voice); server and storage administration; centralized information technology and computer support; consolidated communication operations; IT security management; cybersecurity protection and awareness; wireless communication operations; service desk operations; development of project management protocols, project management, assistance and oversight, portfolio management and reporting; customer training, knowledgebase, and general IT support. Evaluates divisional work programs and activities: formulates and recommends improvements; works with other divisions to coordinate workflow and business processes; develops and adapts work methods and procedures to meet divisional and department needs. Serves as a resource to City staff regarding informational technology policies, procedures and practices; consults with department directors and managers on business intelligence and information technology needs, capabilities and problems; conducts research and analysis of complex technical issues; makes recommendations to increase operational efficiencies. Participates in assessment of hardware and software needs and acquisition; participates in design review of complex or critical applications, new development or modifications; evaluates major products for efficiency and effectiveness; directs analysis of applications software for overall functional capability, operational efficiency and maintainability; and, recommends software replacement or major revisions. Develops and prepares reports and correspondence for technical and departmental staff, and Elected Officials. Assists with department budget preparation, analysis and administration; oversees and monitors the yearly division budget and expenditures; approves invoices and purchases. Participates in the development, implementation and maintenance of division goals, objectives, policies and procedures; assists in the evaluation, development and implementation of department or City-wide goals, objectives, strategic direction, policies and procedures; analyzes and recommends strategies to improve the effectiveness of the organization. Plans, assigns, coordinates, directs and evaluates the work of assigned division staff; reassigns staff as necessary to address critical problems and resolve issues. Maintains expertise in City standard hardware and software products, and awareness of current advances in technology as they relate to City needs, goals and objectives. Represents the Information Technology Department in interdepartmental, interagency and public meetings; participates in IT Governance; serves on committees and task forces, as assigned; establishes and maintains a customer service orientation. Actively participates in and continuously focuses on the reassessment and improvement of current City business and information technology needs and processes. Directs technology projects using industry best practices and Project Management principles, assists other departments in technology implementation projects; manages portfolios of projects and provides portfolio / program updates Establish and maintain relationships with third parties/vendors Adhere to change management standards and operations Successfully manage the relationship with the client and all stakeholders Manages performance measures and key performance indicators (KPIs) applicable to their division and supports the IT Strategic Plan. May act as the Chief Information Officer / Director of Information Technology in his/her absence, as assigned. If assigned to the Project Management Office, may perform any combination of the following: Manage the portfolio(s) of IT projects across the City Design and implement IT project management protocols for the City Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability, capacity planning, and allocation Develop detailed project plans to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Perform risk management to minimize project risks Coordinate and manage change management activities and project-to-support transition Create and maintain comprehensive project documentation WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following ways: A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, computer engineering, engineering, informatics, web science, business information systems or related field AND five years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR At least ONE of Project Management Professional (PMP), Program Management Professional (PgMP), Cisco Certified Internetwork Expert (CCIE), Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM); AND TWO of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), NetApp Certified Implementation Engineer (NCIE), Palo Alto Networks (PAN) Accredited Configuration Engineer (ACE), Cisco Certified Network Associate (CCNA) certificate, VMWare Certified Professional (VCP), Cisco Certified Design Associate (CCDA), Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure DevOps Engineer Expert; Microsoft Certified: Dynamics 365+ Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert, Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI- RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate, CompTIA Security+, Certified Ethical Hacker, AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge, Skills and Abilities Working knowledge of: Principles and practices of current information technology, development/configuration and administration including the Information Technology Infrastructure Library. Principles of Information Technology security including requirements for law enforcement, HIPAA, and PCI compliance for payment card related systems. Principles and practices of current business systems and administration. Principles, practices and techniques of program and systems analysis, planning, development, administration, and evaluation. Principles, practices and techniques of leadership and supervision, mentoring/coaching, training, and staff development. Principles, practices and techniques of customer support management. Portfolio management, project planning, and management techniques. Change management principles and practices. Management principles and practices, including program budgeting and management, oversight and monitoring. Research methods and statistical analysis. Methods and techniques of record keeping, report preparation and business writing. Applicable federal, state and local laws, codes and regulations related to area(s) of assignment. Advanced working knowledge of the job functions related to the assigned division. Ability to: Coordinate and effectively manage all aspects of a multifunctional division. Exercise initiative, ingenuity and sound judgment in solving difficult administrative, technical and personnel problems. Understand and interpret concepts, goals, principles and practices of business information systems. Research and analyze complex information technology issues, develop and implement appropriate responses. Advise City departments and divisions regarding appropriate and effective information technology solutions. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Develop and implement revisions to standard operating procedures to improve effectiveness and/or to comply with policy changes, as appropriate. Read, interpret, analyze and record data accurately. Prepare clear and concise administrative and technical reports for City staff and Elected Officials. Explain and implement applicable policies, codes and regulations related to area of assignment. Plan, coordinate, schedule, direct and evaluate the work of divisional and assigned staff. Manage contracts and third party / vendor relationships. Establish and maintain cooperative working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing, including communicating technical information in non-technical terms. Ensure that the City's philosophy of customer service is understood and carried out in all forms of communication. Simplify complex computer systems and business processes to create efficient services for employees of the city and the public. Observe safety principles and work in a safe manner. Perform related duties, as required. Advanced ability to perform and manage job functions related to the assigned division. License/Certificate Possession and continued maintenance of a valid Class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Work experience in the private and public sector. Work experience in the development and administration of enterprise architectures. Work experience with the support of Cloud-based and vendor-hosted software applications and integration of those systems. Knowledge of municipal computer applications including Land Management/Permitting systems, Public Safety systems, Computerized Maintenance Management systems. Knowledge of major IT systems such as Enterprise Resource Planning (ERP), Work Order systems and Geographic Information Systems (GIS). Work experience in IT security, data storage, networking, data center management and public library systems and infrastructure. Master's in Public Administration (MPA). Project Management Institute Project Management Professional (PMP) certification. Information Technology Infrastructure Library (ITIL) certification. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Monday, October 7, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position; resumes are not accepted in lieu of an application. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov and click on JOBS. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Wednesday, October 16 and/or Thursday, October 17, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources.) SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for Friday, October 25, 2024. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA) . For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 10/7/2024 5:00 PM Pacific
Description INFORMATION TECHNOLOGY MANAGER Project Management Office Division Regular Full-Time Employment Opportunity The final filing date is Monday, October 7, 2024, at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first. The City of Sunnyvale is seeking a driven, tech-savvy, service-oriented, visionary leader to elevate and manage the Information Technology Department's Project Management Office (PMO) Division while being hands-on in driving successful execution of projects. This Division focuses on project delivery, portfolio and project management, strategic alignment, business process redesign, Request for Proposals (RFPs), requirements definition, and analysis. The ideal candidate will have a proven track record of program management, implementing effective governance to improve internal efficiencies and resource management. They have a strong passion for customer service, process improvement, execution of strategic initiatives and operational enhancements. As an Information Technology Manager, you will be joining a highly service-oriented team of technical professionals and leadership team who are passionate about our customers, community, and technical solutions. Benefits: City contributes 4% of the 7% employee contribution to California Public Employees' Retirement System (CalPERS) for classic members City contributes 2% of an employee's gross pay to a deferred compensation plan City provides fully employer-paid medical, dental, and vision benefits. California Public Employees' Retirement System (CalPERS) Pension 11 paid Holidays, plus 30 hours* of Floating Holidays and 60 hours* of Management Leave (*Prorated based on date of hire) Paid Time Off (PTO) accruals Retiree medical benefit The City does not participate in Social Security Potential hybrid schedule after probationary period Onsite gym The ideal candidate will have: Experience implementing or establishing a Project Management Office (PMO) or set of project management standards across an organization. Experience with PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP and/or PfMP certified a plus. The ability to build consensus and help other departments uphold the standards and priorities of the PMO. Work experience with implementing major, complex systems or business process changes. Work experience coaching and mentoring staff and establishing staff performance goals and improvement plans. Work with various levels of customers to provide guidance on defining requirements and establishing project scope. Experience utilizing Project Portfolio Management (PPM) tools to provide oversight and management of all IT projects across an organization. Knowledge and experience with change management and how to help clients and support teams transition from projects to operations. Knowledge of LEAN Business Process Re-Engineering, Kaizen or SixSigma principles Experience with establishing performance-based metrics and KPIs. DEFINITION: Under administrative direction of the Chief Information Officer (CIO) / Director of Information Technology, plans, organizes, directs, and coordinates the activities of a major operational division or function of the Information Technology (IT) Department, and performs related work as required. Currently, three such divisions exist: The Applications and Analytics Division delivers secure and reliable IT applications and reporting tools. These include on premise, hosted (vendor and/or cloud), and software as a service (SaaS) solutions. The Infrastructure Division provides the City with a stable IT infrastructure (radio, telephone, server and storage) and connectivity support. This includes oversight over the department's field technicians, centrally managed service desk, client support services, IT security, and the City's Co-Location facility (i.e., data center) and disaster recovery site. The Project Management Office (PMO) manages a portfolio of Citywide and department-specific IT projects. The PMO uses Project Management Institute (PMI) best practices, assesses needs, conducts research, establishes standards, and develops project timelines with cost estimates. DISTINGUISHING CHARACTERISTICS Positions in this classification are responsible for developing, administering and evaluating the operations of a major division of the Information Technology Department, such as applications development, business systems support, business intelligence/report writing; or infrastructure support, IT security; or portfolio / project management; and customer service. Incumbents are expected to independently perform specialized analysis and research on new and current program functional activities. This classification exercises direct supervision over professional, and technical support staff. The Information Technology Manager is responsible for assisting the CIO / Director of Information Technology in the management of the Information Technology Department, carrying out the mission of the department and implementing the IT Strategic Plan. Essential Job Functions ESSENTIAL JOB FUNCTIONS: (May include but are not limited to the following): Manages one or more of the functions of the Information Technology Department, including, application development, configuration and maintenance; application and database upgrades; database administration; systems maintenance and troubleshooting; systems security administration; report generation; maintenance of specialized software; network administration (data/voice); server and storage administration; centralized information technology and computer support; consolidated communication operations; IT security management; cybersecurity protection and awareness; wireless communication operations; service desk operations; development of project management protocols, project management, assistance and oversight, portfolio management and reporting; customer training, knowledgebase, and general IT support. Evaluates divisional work programs and activities: formulates and recommends improvements; works with other divisions to coordinate workflow and business processes; develops and adapts work methods and procedures to meet divisional and department needs. Serves as a resource to City staff regarding informational technology policies, procedures and practices; consults with department directors and managers on business intelligence and information technology needs, capabilities and problems; conducts research and analysis of complex technical issues; makes recommendations to increase operational efficiencies. Participates in assessment of hardware and software needs and acquisition; participates in design review of complex or critical applications, new development or modifications; evaluates major products for efficiency and effectiveness; directs analysis of applications software for overall functional capability, operational efficiency and maintainability; and, recommends software replacement or major revisions. Develops and prepares reports and correspondence for technical and departmental staff, and Elected Officials. Assists with department budget preparation, analysis and administration; oversees and monitors the yearly division budget and expenditures; approves invoices and purchases. Participates in the development, implementation and maintenance of division goals, objectives, policies and procedures; assists in the evaluation, development and implementation of department or City-wide goals, objectives, strategic direction, policies and procedures; analyzes and recommends strategies to improve the effectiveness of the organization. Plans, assigns, coordinates, directs and evaluates the work of assigned division staff; reassigns staff as necessary to address critical problems and resolve issues. Maintains expertise in City standard hardware and software products, and awareness of current advances in technology as they relate to City needs, goals and objectives. Represents the Information Technology Department in interdepartmental, interagency and public meetings; participates in IT Governance; serves on committees and task forces, as assigned; establishes and maintains a customer service orientation. Actively participates in and continuously focuses on the reassessment and improvement of current City business and information technology needs and processes. Directs technology projects using industry best practices and Project Management principles, assists other departments in technology implementation projects; manages portfolios of projects and provides portfolio / program updates Establish and maintain relationships with third parties/vendors Adhere to change management standards and operations Successfully manage the relationship with the client and all stakeholders Manages performance measures and key performance indicators (KPIs) applicable to their division and supports the IT Strategic Plan. May act as the Chief Information Officer / Director of Information Technology in his/her absence, as assigned. If assigned to the Project Management Office, may perform any combination of the following: Manage the portfolio(s) of IT projects across the City Design and implement IT project management protocols for the City Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability, capacity planning, and allocation Develop detailed project plans to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Perform risk management to minimize project risks Coordinate and manage change management activities and project-to-support transition Create and maintain comprehensive project documentation WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work related documents. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following ways: A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, computer engineering, engineering, informatics, web science, business information systems or related field AND five years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR A Technology Certificate from an accredited college or trade school in information technology, computer and information research science, computer engineering, computer applications, web technologies, computer information systems, application development, database design, programming, network architecture, network and computer systems administration, telecommunications administrations, electronic engineering technology, technology project management or related field AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; OR At least ONE of Project Management Professional (PMP), Program Management Professional (PgMP), Cisco Certified Internetwork Expert (CCIE), Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM); AND TWO of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), NetApp Certified Implementation Engineer (NCIE), Palo Alto Networks (PAN) Accredited Configuration Engineer (ACE), Cisco Certified Network Associate (CCNA) certificate, VMWare Certified Professional (VCP), Cisco Certified Design Associate (CCDA), Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure DevOps Engineer Expert; Microsoft Certified: Dynamics 365+ Power Platform Solution Architect Expert, Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert, Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI- RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate, CompTIA Security+, Certified Ethical Hacker, AND ten years of technical or professional level experience in a private or public sector position which includes three years of supervisory experience of a technical team; NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge, Skills and Abilities Working knowledge of: Principles and practices of current information technology, development/configuration and administration including the Information Technology Infrastructure Library. Principles of Information Technology security including requirements for law enforcement, HIPAA, and PCI compliance for payment card related systems. Principles and practices of current business systems and administration. Principles, practices and techniques of program and systems analysis, planning, development, administration, and evaluation. Principles, practices and techniques of leadership and supervision, mentoring/coaching, training, and staff development. Principles, practices and techniques of customer support management. Portfolio management, project planning, and management techniques. Change management principles and practices. Management principles and practices, including program budgeting and management, oversight and monitoring. Research methods and statistical analysis. Methods and techniques of record keeping, report preparation and business writing. Applicable federal, state and local laws, codes and regulations related to area(s) of assignment. Advanced working knowledge of the job functions related to the assigned division. Ability to: Coordinate and effectively manage all aspects of a multifunctional division. Exercise initiative, ingenuity and sound judgment in solving difficult administrative, technical and personnel problems. Understand and interpret concepts, goals, principles and practices of business information systems. Research and analyze complex information technology issues, develop and implement appropriate responses. Advise City departments and divisions regarding appropriate and effective information technology solutions. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Develop and implement revisions to standard operating procedures to improve effectiveness and/or to comply with policy changes, as appropriate. Read, interpret, analyze and record data accurately. Prepare clear and concise administrative and technical reports for City staff and Elected Officials. Explain and implement applicable policies, codes and regulations related to area of assignment. Plan, coordinate, schedule, direct and evaluate the work of divisional and assigned staff. Manage contracts and third party / vendor relationships. Establish and maintain cooperative working relationships with those contacted in the course of work. Communicate clearly and concisely, both orally and in writing, including communicating technical information in non-technical terms. Ensure that the City's philosophy of customer service is understood and carried out in all forms of communication. Simplify complex computer systems and business processes to create efficient services for employees of the city and the public. Observe safety principles and work in a safe manner. Perform related duties, as required. Advanced ability to perform and manage job functions related to the assigned division. License/Certificate Possession and continued maintenance of a valid Class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Work experience in the private and public sector. Work experience in the development and administration of enterprise architectures. Work experience with the support of Cloud-based and vendor-hosted software applications and integration of those systems. Knowledge of municipal computer applications including Land Management/Permitting systems, Public Safety systems, Computerized Maintenance Management systems. Knowledge of major IT systems such as Enterprise Resource Planning (ERP), Work Order systems and Geographic Information Systems (GIS). Work experience in IT security, data storage, networking, data center management and public library systems and infrastructure. Master's in Public Administration (MPA). Project Management Institute Project Management Professional (PMP) certification. Information Technology Infrastructure Library (ITIL) certification. Application and Selection Process APPLICATION PROCESS If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources no later than 5:00 pm on Monday, October 7, 2024, or after receiving 100 qualified and completed applications, whichever is first. Candidates are asked to fully describe any training, education, experience, or skills relevant to this position; resumes are not accepted in lieu of an application. Electronic applications may be submitted online through the City's employment page at Sunnyvale.ca.gov and click on JOBS. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for Wednesday, October 16 and/or Thursday, October 17, 2024 . (Note: The examination process may be changed as deemed necessary by the Director of Human Resources.) SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for Friday, October 25, 2024. Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Managers Association (SMA) . For assistance on how to fill out your job application, watch the following video: How to Apply for a City of Sunnyvale Job - YouTube (5:13) The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Management SMA Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 10/7/2024 5:00 PM Pacific
TACOMA PUBLIC SCHOOLS
Tacoma, Washington, United States
Description Tacoma Public Schools Expected Start Date: September, 2024 FTE: 1.0 Hours per day: 8 Salary Level: PT 5 - Range $63,852/annually - $91,392/annually This position is eligible for full Benefits offered. Examples Of Duties This position plays a vital role as the first point of contact for District technology issues; provides technical support and service to District staff related to hardware and software problems and inquiries; effectively diagnoses customer needs; ensures compliance with District, federal, state, and vendor guidelines; provides excellent customer service and information technology (IT) problem solving and support. ESSENTIAL JOB FUNCTIONS 1. Provides District staff and other customers with logical trouble shooting, utilizing remote services, to resolve hardware and software problems, a wide range of account and application issues, and inquiries; achieves first point of contact resolution standards using IT and District protocols and applicable tools; plays essential role in driving overall customer satisfaction for the purpose of providing technical support and service. 2. Models good practices and coaching with District staff and customers; provides up-to-date information about hardware and software in use by the District; maintains current knowledge of technology trends and solutions; retains familiarity using knowledge based systems (KMS) to deliver technical support for the purpose of providing excellent customer service. 3. Collaborates effectively across District departments with District staff to bring resolution to questions, concerns, and a wide range of technical issues; responds in a timely and accurate manner; redirects and/or escalates issues, as needed, to technical support for the purpose of providing excellent customer service. 4. Tracks and maintains databases of inquiries, problems, and resolutions; meets IT goals and metrics in place to drive completion; performs post resolution follow-ups to determine customer satisfaction; creates custom reports; documents activities for technical support and service for the purpose of providing IT problem solving and support. 5. Monitors any required services level agreements to ensure compliance with applicable service level agreement. 6. Adheres to District technology standards/procedures; assists in the development of appropriate policies, user manuals, handbooks, and department procedures; assists in developing and preparing user handbooks and manuals for the purpose of providing technical support and services to District staff. OTHER JOB DUTIES 1. Maintains and updates knowledge and skills required for success in the position by participating in professional development activities, as needed or assigned. 2. Assists appropriate technology services staff during peak workloads and absences; provides backup assistance for other technical support staff for special projects when assigned. 3. Performs related duties as assigned, on a temporary basis. 4. Regular, reliable, predictable attendance or physical presence is an essential job requirement and critical to the performance of the work. CONDITIONS Experiences frequent interruptions; exposed to video display; may work in confined areas; may be required to work extended and/or irregular hours; required to deal with, and defuse, if appropriate, difficult and sensitive situations and/or people; may be required to travel to District sites; exposed to confidential information; required to bend, squat, stoop, kneel, crouch, walk, twist, climb, and/or be mobile and move/lift heavy objects up to 20 pounds. Minimum Qualifications Education and Experience High School graduation; technical training in computer science, or related field, preferred; three years working in technology; school environment, preferred; one-year experience in customer service; or any combination of experience and training which provides the applicant with the knowledge skills and ability required to perform the work. Licenses/Special Requirements Valid Washington driver’s license with access to personal transportation. Proof of training and/or certification, if applicable. Fingerprints and successful WSP and FBI background clearance/sexual misconduct clearance. Knowledge, Skills and Abilities Knowledge of hardware and peripheral equipment. Knowledge of troubleshooting Windows installation, maintenance, and support. Knowledge of Technology Tools. Knowledge of Office 365 Tools. Knowledge of District applications and services.. Knowledge of District security preventions and practices.. Knowledge of microcomputer hardware operating systems and interfaces with Windows OS.. Knowledge of student information systems. Knowledge of assessment data construction, and facilities and other District data sources.. Knowledge of network equipment (hubs, switches, routers, wireless access points, etc.). Knowledge of the use of the Internet Explorer and various browsers. Knowledge of Remote Access. Knowledge of microcomputer applications (spreadsheets, word processing, databases). Knowledge and understanding of business processes. Knowledge and understanding of telecommunication and voice telecommunications equipment is desirable. Knowledge of wireless connectivity. Skill in telephone and email professional protocol and customer service. Skill in using electronic diagnostic tools and performing problem resolution analysis in a network environment. Skill in creative and analytical thinking and problem solving. Skill in effective organization of programs and training activities. Skill in communicating technical terms and processes to non-technical people.. Skill in District standard help desk software.. Skill in quality customer service. Ability to engage with District staff and other customers effectively. Ability to organize, prioritize, have excellent follow through, and meet deadlines. Ability to exercise good judgment and make decisions. Ability to obtain, exchange, and clarify information and communicate technical information to technical and non-technical personnel. Ability to move/lift up to 20 pounds, assemble, and set up equipment. Ability to maintain confidentiality. Ability to effectively participate as a team member. Ability to work effectively with minimal supervision. Ability to demonstrate reasonable, reliable, and regular attendance. Ability to manage multiple priorities and to multi-task. Ability to establish and maintain effective working relationships with a variety of people in a multi-cultural, diverse socio-economic setting. Supplemental Information This job description is not an employment agreement or contract. District administration has the exclusive right to alter this job description at any time without notice. The statements contained herein reflect general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Tacoma Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator: Renee Trueblood, 253-571-1252, civilrights@tacoma.k12.wa.us Title IX Coordinator, Wayne Greer, 253-571-1191, wgreer@tacoma.k12.wa.us 504 Coordinator, Elementary: Elise Friedrich-Nielsen, 253-571-1065, efriedr@tacoma.k12.wa.us Mailing address: P.O. Box 1357, Tacoma, WA 98401-1357. Closing Date/Time: 9/19/2024 11:59 PM Pacific
Description Tacoma Public Schools Expected Start Date: September, 2024 FTE: 1.0 Hours per day: 8 Salary Level: PT 5 - Range $63,852/annually - $91,392/annually This position is eligible for full Benefits offered. Examples Of Duties This position plays a vital role as the first point of contact for District technology issues; provides technical support and service to District staff related to hardware and software problems and inquiries; effectively diagnoses customer needs; ensures compliance with District, federal, state, and vendor guidelines; provides excellent customer service and information technology (IT) problem solving and support. ESSENTIAL JOB FUNCTIONS 1. Provides District staff and other customers with logical trouble shooting, utilizing remote services, to resolve hardware and software problems, a wide range of account and application issues, and inquiries; achieves first point of contact resolution standards using IT and District protocols and applicable tools; plays essential role in driving overall customer satisfaction for the purpose of providing technical support and service. 2. Models good practices and coaching with District staff and customers; provides up-to-date information about hardware and software in use by the District; maintains current knowledge of technology trends and solutions; retains familiarity using knowledge based systems (KMS) to deliver technical support for the purpose of providing excellent customer service. 3. Collaborates effectively across District departments with District staff to bring resolution to questions, concerns, and a wide range of technical issues; responds in a timely and accurate manner; redirects and/or escalates issues, as needed, to technical support for the purpose of providing excellent customer service. 4. Tracks and maintains databases of inquiries, problems, and resolutions; meets IT goals and metrics in place to drive completion; performs post resolution follow-ups to determine customer satisfaction; creates custom reports; documents activities for technical support and service for the purpose of providing IT problem solving and support. 5. Monitors any required services level agreements to ensure compliance with applicable service level agreement. 6. Adheres to District technology standards/procedures; assists in the development of appropriate policies, user manuals, handbooks, and department procedures; assists in developing and preparing user handbooks and manuals for the purpose of providing technical support and services to District staff. OTHER JOB DUTIES 1. Maintains and updates knowledge and skills required for success in the position by participating in professional development activities, as needed or assigned. 2. Assists appropriate technology services staff during peak workloads and absences; provides backup assistance for other technical support staff for special projects when assigned. 3. Performs related duties as assigned, on a temporary basis. 4. Regular, reliable, predictable attendance or physical presence is an essential job requirement and critical to the performance of the work. CONDITIONS Experiences frequent interruptions; exposed to video display; may work in confined areas; may be required to work extended and/or irregular hours; required to deal with, and defuse, if appropriate, difficult and sensitive situations and/or people; may be required to travel to District sites; exposed to confidential information; required to bend, squat, stoop, kneel, crouch, walk, twist, climb, and/or be mobile and move/lift heavy objects up to 20 pounds. Minimum Qualifications Education and Experience High School graduation; technical training in computer science, or related field, preferred; three years working in technology; school environment, preferred; one-year experience in customer service; or any combination of experience and training which provides the applicant with the knowledge skills and ability required to perform the work. Licenses/Special Requirements Valid Washington driver’s license with access to personal transportation. Proof of training and/or certification, if applicable. Fingerprints and successful WSP and FBI background clearance/sexual misconduct clearance. Knowledge, Skills and Abilities Knowledge of hardware and peripheral equipment. Knowledge of troubleshooting Windows installation, maintenance, and support. Knowledge of Technology Tools. Knowledge of Office 365 Tools. Knowledge of District applications and services.. Knowledge of District security preventions and practices.. Knowledge of microcomputer hardware operating systems and interfaces with Windows OS.. Knowledge of student information systems. Knowledge of assessment data construction, and facilities and other District data sources.. Knowledge of network equipment (hubs, switches, routers, wireless access points, etc.). Knowledge of the use of the Internet Explorer and various browsers. Knowledge of Remote Access. Knowledge of microcomputer applications (spreadsheets, word processing, databases). Knowledge and understanding of business processes. Knowledge and understanding of telecommunication and voice telecommunications equipment is desirable. Knowledge of wireless connectivity. Skill in telephone and email professional protocol and customer service. Skill in using electronic diagnostic tools and performing problem resolution analysis in a network environment. Skill in creative and analytical thinking and problem solving. Skill in effective organization of programs and training activities. Skill in communicating technical terms and processes to non-technical people.. Skill in District standard help desk software.. Skill in quality customer service. Ability to engage with District staff and other customers effectively. Ability to organize, prioritize, have excellent follow through, and meet deadlines. Ability to exercise good judgment and make decisions. Ability to obtain, exchange, and clarify information and communicate technical information to technical and non-technical personnel. Ability to move/lift up to 20 pounds, assemble, and set up equipment. Ability to maintain confidentiality. Ability to effectively participate as a team member. Ability to work effectively with minimal supervision. Ability to demonstrate reasonable, reliable, and regular attendance. Ability to manage multiple priorities and to multi-task. Ability to establish and maintain effective working relationships with a variety of people in a multi-cultural, diverse socio-economic setting. Supplemental Information This job description is not an employment agreement or contract. District administration has the exclusive right to alter this job description at any time without notice. The statements contained herein reflect general details as necessary to describe the primary functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Tacoma Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator: Renee Trueblood, 253-571-1252, civilrights@tacoma.k12.wa.us Title IX Coordinator, Wayne Greer, 253-571-1191, wgreer@tacoma.k12.wa.us 504 Coordinator, Elementary: Elise Friedrich-Nielsen, 253-571-1065, efriedr@tacoma.k12.wa.us Mailing address: P.O. Box 1357, Tacoma, WA 98401-1357. Closing Date/Time: 9/19/2024 11:59 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/27/2024, 10/11/2024 (Final) Under limited direction, the Information Technology Division Chief plans, organizes, coordinates and directs the operation of a division within the Department of Technology or in an organization with an information technology (IT) program. The duties involve providing overall leadership, direction, and guidance for the development and operational activities regarding the County's computerized information systems and telecommunications in compliance with County goals and business objectives. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications and a variety of telecommunications systems Principles of advanced computer technology and platforms and systems development life cycles Principles and techniques of software and systems quality assurance and control Principles and practices of technical problem solving Principles of business system applications and computer data processing Ability To: Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently, prioritize work, coordinate activities and meet critical deadlines Develop, monitor, and interpret budgets and other financial documents Plan, manage, and complete complex work assignments Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes and regulations Apply customer services skills, including the identification of customer needs and follow up to ensure customer commitments have been met Gain cooperation through discussion and persuasion Interpret and summarize a variety of data Exercise discretion and maintain confidentiality of information Direct, coordinate, and manage IT related activities Recognize and analyze problems, develop recommendations and alternative solutions, project consequences of proposed actions, and oversee corrections in support of goals Read and comprehend technical reports to understand trends or areas for improvement Understand highly complex IT systems and issues Employment Qualifications Minimum Qualifications: A Bachelor's Degree from an accredited college or university in computer science, information systems, business administration, public administration, or other closely related field; AND Three years of full-time paid experience at a management level that includes managing, planning, organizing, directing, supervising, and coordinating the work of one or more major functional units of enterprise, client/server or desktop network and systems organization. This experience must include responsibility for budget development, oversight, and control. Note: Additional qualifying full-time paid experience as described above may substitute for the Bachelor's Degree on year-for-year basis. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Check The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 10/11/2024 5:00 PM Pacific
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/27/2024, 10/11/2024 (Final) Under limited direction, the Information Technology Division Chief plans, organizes, coordinates and directs the operation of a division within the Department of Technology or in an organization with an information technology (IT) program. The duties involve providing overall leadership, direction, and guidance for the development and operational activities regarding the County's computerized information systems and telecommunications in compliance with County goals and business objectives. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment English usage, spelling, grammar, and punctuation Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications and a variety of telecommunications systems Principles of advanced computer technology and platforms and systems development life cycles Principles and techniques of software and systems quality assurance and control Principles and practices of technical problem solving Principles of business system applications and computer data processing Ability To: Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently, prioritize work, coordinate activities and meet critical deadlines Develop, monitor, and interpret budgets and other financial documents Plan, manage, and complete complex work assignments Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes and regulations Apply customer services skills, including the identification of customer needs and follow up to ensure customer commitments have been met Gain cooperation through discussion and persuasion Interpret and summarize a variety of data Exercise discretion and maintain confidentiality of information Direct, coordinate, and manage IT related activities Recognize and analyze problems, develop recommendations and alternative solutions, project consequences of proposed actions, and oversee corrections in support of goals Read and comprehend technical reports to understand trends or areas for improvement Understand highly complex IT systems and issues Employment Qualifications Minimum Qualifications: A Bachelor's Degree from an accredited college or university in computer science, information systems, business administration, public administration, or other closely related field; AND Three years of full-time paid experience at a management level that includes managing, planning, organizing, directing, supervising, and coordinating the work of one or more major functional units of enterprise, client/server or desktop network and systems organization. This experience must include responsibility for budget development, oversight, and control. Note: Additional qualifying full-time paid experience as described above may substitute for the Bachelor's Degree on year-for-year basis. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Check The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 10/11/2024 5:00 PM Pacific
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the California Justice Information Services (CJIS), Enterprise Services Bureau, Project Management & Procurement Branch (PMPB) Assistant Bureau Director, the Information Technology Manager I, is responsible for managing and overseeing the Consolidated Firearms Project Section. The incumbent performs functions in the role of project manager over the most complex and sensitive IT project activities for the Consolidated Firearms Project Section, California Department of Justice. The incumbent demonstrates all the necessary qualities to effectively manage a project at the scale of the Consolidated Firearms Project, apply leadership skills and play a key role in the success in the department's implementation of the Consolidated Firearms Project, use of IT and to the business as a whole. The incumbent also possesses the general and technical competencies needed to train/mentor staff and project team members who are part of the Consolidated Firearms Project in a complex technical area or processes. The incumbent performs the most difficult or sensitive work for the Consolidated Firearms Project that ensures the IT project management functions are executed by the project team members with clear lines of accountability. The level of decision making regarding the work to be done includes largely undefined issues and elements related to the Consolidated Firearms Project. The incumbent directly and indirectly supervises lower-level information technology specialist project staff and project support staff. The incumbent may be assigned to and responsible for management of multiple projects concurrently. The Consolidated Firearms Project will execute a hybrid of delegated/non-delegated statutory, regulatory and oversight responsibilities. The Consolidated Firearms Project Manager’s assignment is a high-critical project needed for continued operation of State business processes and/or implementing legislative mandates. The Consolidated Firearms Project Manager’s assignment includes managing the mandated changes to nearly a dozen firearms IT systems. The incumbent will facilitate and communicate changes to processes to deliver desired value and goals of the business that are part of the Consolidated Firearms Project. The incumbent will use industry standard methodologies to perform process analysis and to achieve project objectives. The incumbent will provide leadership, motivation, coaching, remove roadblocks, and inspire the team to do their best work to effectively and efficiently meet the goals and mandates of the Consolidated Firearms Project. The incumbent must develop and maintain communication and working relationships within the PMPB, the CJIS Division, and the Department of Justice Divisions, as well as with external and other governmental agencies at all levels. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-449145 Position #(s): 420-777-1405-001 Working Title: IT Project Manager Classification: INFORMATION TECHNOLOGY MANAGER I $9,114.00 - $12,213.00 # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Project Management & Procurement Branch, Consolidated Firearms Project Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov. Special Requirements A fingerprint check is required. Clearly indicate JC-449145 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Applying electronically is highly encouraged. A background check is required. (If applicable) This is a re-advertisement for JC-442205. If you have previously applied for JC-442205, it is not necessary to re-apply. Your original application for JC-442205 will be included in this candidate pool for JC-449145. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/26/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-449145 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-449145 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - List of Professional References. Statement of Qualifications - Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Direct experience leading IT projects, either in a Project Manager/Director role or a key role on large projects. Extensive knowledge of the State of California's IT policies, processes, practices, and direction for the effective and efficient delivery of IT services. A strong understanding of Project Management Methodologies and Fundamentals, Project Approval Lifecycle, and experience in all aspects of project delivery including concept, initiation, planning, execution, closing, maintenance, and operations. Ability to exercise a high degree of initiative, independence of action, creativity, and must demonstrate good independent judgment. Strong leadership skills and ability to develop and maintain professional, effective, and cooperative working relationships. Strong communication skills, ability to communicate on behalf of the project professionally and effectively in writing and verbally with all levels of staff. Ability to adapt easily to changing priorities, plan, project workload, coordinate, and allocate resources to meet project demands. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) The SOQ is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. 1. Please share your work experience, education, and achievements that you believe qualifies you for this project position. 2. Describe in detail your knowledge and experience planning, managing, and delivering large to mega size projects, in accordance with the California Department of Technology's Project Approval Lifecycle stages. 3. Describe your knowledge and experience on the development, analysis, and implementation, of IT project management processes, state policies, and legislative mandates. 4. Describe your experience managing and overseeing large highly technical, matrix, and interdisciplinary teams, projects, budgets, personnel, labor relations, and contracting processes. 5. Describe your knowledge and experience in coordinating, developing, and delivering communications to Executives, Control Agencies, and the Legislature. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/26/2024
Job Description and Duties Under the general direction of the California Justice Information Services (CJIS), Enterprise Services Bureau, Project Management & Procurement Branch (PMPB) Assistant Bureau Director, the Information Technology Manager I, is responsible for managing and overseeing the Consolidated Firearms Project Section. The incumbent performs functions in the role of project manager over the most complex and sensitive IT project activities for the Consolidated Firearms Project Section, California Department of Justice. The incumbent demonstrates all the necessary qualities to effectively manage a project at the scale of the Consolidated Firearms Project, apply leadership skills and play a key role in the success in the department's implementation of the Consolidated Firearms Project, use of IT and to the business as a whole. The incumbent also possesses the general and technical competencies needed to train/mentor staff and project team members who are part of the Consolidated Firearms Project in a complex technical area or processes. The incumbent performs the most difficult or sensitive work for the Consolidated Firearms Project that ensures the IT project management functions are executed by the project team members with clear lines of accountability. The level of decision making regarding the work to be done includes largely undefined issues and elements related to the Consolidated Firearms Project. The incumbent directly and indirectly supervises lower-level information technology specialist project staff and project support staff. The incumbent may be assigned to and responsible for management of multiple projects concurrently. The Consolidated Firearms Project will execute a hybrid of delegated/non-delegated statutory, regulatory and oversight responsibilities. The Consolidated Firearms Project Manager’s assignment is a high-critical project needed for continued operation of State business processes and/or implementing legislative mandates. The Consolidated Firearms Project Manager’s assignment includes managing the mandated changes to nearly a dozen firearms IT systems. The incumbent will facilitate and communicate changes to processes to deliver desired value and goals of the business that are part of the Consolidated Firearms Project. The incumbent will use industry standard methodologies to perform process analysis and to achieve project objectives. The incumbent will provide leadership, motivation, coaching, remove roadblocks, and inspire the team to do their best work to effectively and efficiently meet the goals and mandates of the Consolidated Firearms Project. The incumbent must develop and maintain communication and working relationships within the PMPB, the CJIS Division, and the Department of Justice Divisions, as well as with external and other governmental agencies at all levels. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-449145 Position #(s): 420-777-1405-001 Working Title: IT Project Manager Classification: INFORMATION TECHNOLOGY MANAGER I $9,114.00 - $12,213.00 # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Project Management & Procurement Branch, Consolidated Firearms Project Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov. Special Requirements A fingerprint check is required. Clearly indicate JC-449145 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Applying electronically is highly encouraged. A background check is required. (If applicable) This is a re-advertisement for JC-442205. If you have previously applied for JC-442205, it is not necessary to re-apply. Your original application for JC-442205 will be included in this candidate pool for JC-449145. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/26/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-449145 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-449145 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - List of Professional References. Statement of Qualifications - Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Direct experience leading IT projects, either in a Project Manager/Director role or a key role on large projects. Extensive knowledge of the State of California's IT policies, processes, practices, and direction for the effective and efficient delivery of IT services. A strong understanding of Project Management Methodologies and Fundamentals, Project Approval Lifecycle, and experience in all aspects of project delivery including concept, initiation, planning, execution, closing, maintenance, and operations. Ability to exercise a high degree of initiative, independence of action, creativity, and must demonstrate good independent judgment. Strong leadership skills and ability to develop and maintain professional, effective, and cooperative working relationships. Strong communication skills, ability to communicate on behalf of the project professionally and effectively in writing and verbally with all levels of staff. Ability to adapt easily to changing priorities, plan, project workload, coordinate, and allocate resources to meet project demands. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) The SOQ is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. 1. Please share your work experience, education, and achievements that you believe qualifies you for this project position. 2. Describe in detail your knowledge and experience planning, managing, and delivering large to mega size projects, in accordance with the California Department of Technology's Project Approval Lifecycle stages. 3. Describe your knowledge and experience on the development, analysis, and implementation, of IT project management processes, state policies, and legislative mandates. 4. Describe your experience managing and overseeing large highly technical, matrix, and interdisciplinary teams, projects, budgets, personnel, labor relations, and contracting processes. 5. Describe your knowledge and experience in coordinating, developing, and delivering communications to Executives, Control Agencies, and the Legislature. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/26/2024
State of Missouri
Hannibal, Missouri, United States
This position will be filled at a salary no higher than the posted maximum salary. Job Location: Northeast District Office - Hannibal Why you’ll love this position: The information systems intern provides entry-level technical or paraprofessional system support, monitors computer systems, assists end-users, and assists with programming tasks. Responsibilities are performed under direct supervision. What you’ll do: Responds to user questions and provides user support; approves user access requests; logs and documents problems into tracking database; and resolves or requests assistance in resolving problems. Monitors systems for failed communications and degraded performance on the local and wide area network; monitors and troubleshoots server operations; ensures server connection is active; communicates with users regarding related issues. Develops, modifies, or updates simple query programs, spreadsheets, and database reports; and designs, develops, maintains, documents, and tests computer programs of limited complexity. Conducts physical inventories and maintains department records. Checks results and prepares reports of testing activities; and updates standards, policies, procedures, guidelines, and technical manuals. Ensures backups of all data are provided for ready restoration on all computing platforms; and copies and sends backup tapes offsite for storage and disaster recovery purposes. All you need for success: Minimum Qualifications Must maintain at least an overall GPA of 2.0 out of 4.0 to be accepted into and/or remain in the internship program. Completion of at least 30 semester hours in the appropriate discipline. Special Working Conditions: None Preferred Qualifications None More reasons to love this position: MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE . At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application. If you have questions about this position please contact: nehr@modot.mo.gov
This position will be filled at a salary no higher than the posted maximum salary. Job Location: Northeast District Office - Hannibal Why you’ll love this position: The information systems intern provides entry-level technical or paraprofessional system support, monitors computer systems, assists end-users, and assists with programming tasks. Responsibilities are performed under direct supervision. What you’ll do: Responds to user questions and provides user support; approves user access requests; logs and documents problems into tracking database; and resolves or requests assistance in resolving problems. Monitors systems for failed communications and degraded performance on the local and wide area network; monitors and troubleshoots server operations; ensures server connection is active; communicates with users regarding related issues. Develops, modifies, or updates simple query programs, spreadsheets, and database reports; and designs, develops, maintains, documents, and tests computer programs of limited complexity. Conducts physical inventories and maintains department records. Checks results and prepares reports of testing activities; and updates standards, policies, procedures, guidelines, and technical manuals. Ensures backups of all data are provided for ready restoration on all computing platforms; and copies and sends backup tapes offsite for storage and disaster recovery purposes. All you need for success: Minimum Qualifications Must maintain at least an overall GPA of 2.0 out of 4.0 to be accepted into and/or remain in the internship program. Completion of at least 30 semester hours in the appropriate discipline. Special Working Conditions: None Preferred Qualifications None More reasons to love this position: MoDOT offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Visit our CAREERS page to explore all we have to offer. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for MoDOT, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found HERE . At MoDOT you will play a key role in maintaining the seventh largest highway system in the United States. We value team players who are open-minded and work well with others to accomplish goals and fulfill our mission of safety, service, and stability. We see the growth of our team members as an investment, both in MoDOT's future and yours. If you're looking for diverse opportunities, challenging work, and a flexible environment, we want to talk to you about joining our winning team. MoDOT operates on shared values and your success in our organization depends upon modeling these values. CLICK HERE to view our mission, values, and tangible results. If you embrace these values, we welcome your application. If you have questions about this position please contact: nehr@modot.mo.gov
CITY OF CLAREMONT, CA
Claremont, California, United States
City of Claremont The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Ma g azine named Claremont "The Best Suburb in the West. " Mone y Ma g azine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered these questions with YES , consider applying to be our next Information Technology Administrator! The Position Under the direction of the Information Technology Officer, the Information Technology Administrator has ultimate accountability for the optimal functioning of servers, storage, cloud, and software systems within a diverse, multi-location, multi-platform setting. They will provide expert-level technical system administration, including management of physical and virtual servers, enterprise-level support of hardware, software, data management, telecommunications, network infrastructure, cyber security, and disaster recovery. The Information Technology Administrator will oversee the work of external contractors, consultants, and vendors ensuring requirements, and timelines are met. Some exciting projects the Information Technology Administrator will work on include collaborate and lead the hardening of our network infrastructure; provide proven cyber resilience through network policy; assist in the deployment of new ERP system; and coordinate and assist in a new CADRMS implementation. The Information Technology Administrator may provide indirect supervision over clerical and technical support personnel. Work hours are generally Monday through Thursday (38-hour work week) between 7:00 a.m. - 6:00 p.m. Some evening/weekend meetings or special events may be required. Ideal Candidate The Information Technology Administrator will have five years of progressively responsible experience involving information technology support with network, systems, or database administration, preferably in public safety or a municipal enterprise-level environment, and a bachelor’s degree from an accredited college or university in computer science, information systems, or a closely related field. Or Seven years of progressively responsible experience as an information technology administrator, network administrator, at an enterprise system level, with relevant certifications to perform the abovementioned duties. Or Any combination of progressive experience as an information technology administrator or network administrator at an enterprise system level with relevant certifications to perform the duties highlighted above. Possession of, or ability to obtain certification as a full-access California Law Enforcement Telecommunications Systems (CLETS) User is highly desirable. A valid California driver’s license and good driving record is required. KEY ABILITIES The City is looking for an Information Technology Administrator who is a highly motivated and service-oriented individual who wants to work for a city that values creativity and innovation. They will have a broad range of computer knowledge and be technically skilled. They should be able to work independently within a team-oriented setting. The Information Technology Administrator will be organized and have the ability to write comprehensive and concise reports and be able to meet deadlines while managing a number of projects. They will have the ability to establish working relationships with staff and elected/appointed bodies. Additional Information COMPENSATION & BENEFITS The City of Claremont offers an attractive and competitive benefits package, including: $1,500 a month for medical allowance 3% negotiated salary increase on 7/1/25 and 7/1/26 38-hour work week 2% at 55 PERS retirement (Classic Members), Employee pays 7% of salary; 2% at 62 PERS retirement (New Member) Employee pays 6.5% of salary 96 hours - 160 hours vacation based on years of service 123 holiday/floating holiday hours 56 hours of Administrative Leave 96 sick hours per year (may bring up to 200 hours of sick leave from current employer) $75,000 life insurance on employee and $10,000 on dependents Employee Assistance Program (EAP) THE COMMUNITY Located 30 miles east of downtown Los Angeles on the lower slopes of the San Gabriel Mountains, Claremont is best known for its tree-lined streets, historic buildings, world-renowned colleges, and award-winning school system. Claremont provides the charm of a New England town within comfortable driving distance of major Southern California attractions, sports stadiums, and the Ontario International Airport. Sunset magazine described Claremont in this manner, "College towns like this one may be commonplace on the East Coast, but Claremont, 30 miles east of downtown Los Angeles, stands out as a singular example in Southern California." Metrolink Rail Authority also named Claremont a Preferred Destination Point. The City has a population of 36,000 people calling Claremont their home. Within the City's 14.14 square miles, Claremont has 24 City-owned parks and sports fields, with 2,555 acres of public parkland, of which 1,769 is wilderness. Claremont has over 25,000 City trees and has been a winner of the National Arbor Day Association's TREE CITY USA award for 38 years. Claremont's success is not accidental, but the result of a long tradition of creating and encouraging community cooperatives and involvement in civic affairs, which has also worked successfully in the areas of business and economic retention and development. The City of Claremont exemplifies the quality of a model city and is viewed and respected as a leader in local government. CITY GOVERNMENT Claremont is a general law city that uses the Council-Manager form of government. A general law city is one that operates under laws and rules established by the State of California. The City Manager is hired by and responsible to the City Council. It is the responsibility of the City Manager and City staff to implement Council policies and ensure the smooth day-to-day delivery of municipal services. The City Council also appoints a City Attorney to provide legal counsel to the City organization. The City Council is comprised of five members elected by-district for four years. The terms of offices are staggered, with three members elected at one general municipal election and two at the next. Elections are held the first Tuesday after the first Monday in March of odd-numbered years. The City Council and staff is committed to fulfilling its mission to deliver the highest quality service possible to our community in a balanced and equitable manner. The City Council has identified the following citywide priorities: Preserve our natural, cultural, and historic resources; Maintain financial stability; Invest in the maintenance and improvement of our infrastructure; Ensure the safety of our community through community-based policing and emergency preparedness;Increase livability in our neighborhoods and expand opportunities for our businesses; Promote community engagement through transparency and communication; and Develop anti-racist, anti-discrimination policies and plan to achieve community and organizational diversity, equity, and inclusion HOW TO APPLY Interested candidates can apply for this position online and obtain additional information at the City of Claremont website www.ci.claremont.ca.us . Recruitment may close after a sufficient number of qualified applicants is received. REASONABLE ACCOMMODATION The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. EQUAL OPPORTUNITY EMPLOYER The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. City of Claremont employees in CATSEA areentitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute $1,500 per month towards any offered health plans, dental plans, and vision plans. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan, in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City offers a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents they elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): The City offers a voluntary flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment (employees may take their accrued vacation after six months of employment). From the second year of employment until completion of the thirteenth year, employees are entitled to 120 hours of paid vacation. Beginning with the fourteenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shall accrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. SICK LEAVE CASH OUT: Employees with at least 240 hours of accrued sick leave may cash out up to 24 hours at the end of each calendar year. ADMINISTRATIVE LEAVE ( EXEMPT EMPLOYEES ONLY ): 56 hours of administrative leave per calendar year is granted to exempt employees in recognition of the frequent requirement to work evenings, weekends, and holidays in excess of 38 hours per week. Any of the 56 leave hours not taken will be lost at the end of each calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 37.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidays fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: The City of Claremont offers enrollment in the California Public Employees' Retirement System (PERS): 1. PERS Plan Formula - The City shall provide the 2.5% @ 55PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or with a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. 2. All miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Both City and employee contributions shall at the time of separation, belong to the employee. 3. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Miscellaneous employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. 4. The City shall provide miscellaneous employees under the 2.5% @ 55, 2% @ 55, and 2% @ 62 plan tiers with the following benefits/provisions: a) Credit for unused sick leave (Government Code Section 20965). b) 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. 401 (a) PLAN: Employees have the opportunity to participate in this tax deferred retirement savings tool. Employees may defer compensation up to $46,000 annually or 100% of income, whichever is less. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM ( EXEMPT EMPLOYEES ONLY ): This program was established to provide tenure and savings incentives for exempt employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of the employee's base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. The employee's match may come from any excess health benefit. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or until they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may particiate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. BILINGUAL PAY: Employees are eligible to receive $75monthly bilingual pay upon successful completion of a proficiency exam for Spanish or other language as may be designated by the City. POLICE RECORDS ASSIGNMENT PREMIUM: Senior Records Clerks and Records Clerks who are routinely and consistenly assigned to the Poilice Records Division shallreceive$100 monthly. WORK BOOT REIMBURSEMENT: The City will contribute up to $400 towards the purchase of work boots for employees in applicable positions as defined in the Memorandum of Understanding. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2024 Closing Date/Time: 10/3/2024 1:00 PM Pacific
City of Claremont The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Ma g azine named Claremont "The Best Suburb in the West. " Mone y Ma g azine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming. Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself.... Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment? The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field? If you answered these questions with YES , consider applying to be our next Information Technology Administrator! The Position Under the direction of the Information Technology Officer, the Information Technology Administrator has ultimate accountability for the optimal functioning of servers, storage, cloud, and software systems within a diverse, multi-location, multi-platform setting. They will provide expert-level technical system administration, including management of physical and virtual servers, enterprise-level support of hardware, software, data management, telecommunications, network infrastructure, cyber security, and disaster recovery. The Information Technology Administrator will oversee the work of external contractors, consultants, and vendors ensuring requirements, and timelines are met. Some exciting projects the Information Technology Administrator will work on include collaborate and lead the hardening of our network infrastructure; provide proven cyber resilience through network policy; assist in the deployment of new ERP system; and coordinate and assist in a new CADRMS implementation. The Information Technology Administrator may provide indirect supervision over clerical and technical support personnel. Work hours are generally Monday through Thursday (38-hour work week) between 7:00 a.m. - 6:00 p.m. Some evening/weekend meetings or special events may be required. Ideal Candidate The Information Technology Administrator will have five years of progressively responsible experience involving information technology support with network, systems, or database administration, preferably in public safety or a municipal enterprise-level environment, and a bachelor’s degree from an accredited college or university in computer science, information systems, or a closely related field. Or Seven years of progressively responsible experience as an information technology administrator, network administrator, at an enterprise system level, with relevant certifications to perform the abovementioned duties. Or Any combination of progressive experience as an information technology administrator or network administrator at an enterprise system level with relevant certifications to perform the duties highlighted above. Possession of, or ability to obtain certification as a full-access California Law Enforcement Telecommunications Systems (CLETS) User is highly desirable. A valid California driver’s license and good driving record is required. KEY ABILITIES The City is looking for an Information Technology Administrator who is a highly motivated and service-oriented individual who wants to work for a city that values creativity and innovation. They will have a broad range of computer knowledge and be technically skilled. They should be able to work independently within a team-oriented setting. The Information Technology Administrator will be organized and have the ability to write comprehensive and concise reports and be able to meet deadlines while managing a number of projects. They will have the ability to establish working relationships with staff and elected/appointed bodies. Additional Information COMPENSATION & BENEFITS The City of Claremont offers an attractive and competitive benefits package, including: $1,500 a month for medical allowance 3% negotiated salary increase on 7/1/25 and 7/1/26 38-hour work week 2% at 55 PERS retirement (Classic Members), Employee pays 7% of salary; 2% at 62 PERS retirement (New Member) Employee pays 6.5% of salary 96 hours - 160 hours vacation based on years of service 123 holiday/floating holiday hours 56 hours of Administrative Leave 96 sick hours per year (may bring up to 200 hours of sick leave from current employer) $75,000 life insurance on employee and $10,000 on dependents Employee Assistance Program (EAP) THE COMMUNITY Located 30 miles east of downtown Los Angeles on the lower slopes of the San Gabriel Mountains, Claremont is best known for its tree-lined streets, historic buildings, world-renowned colleges, and award-winning school system. Claremont provides the charm of a New England town within comfortable driving distance of major Southern California attractions, sports stadiums, and the Ontario International Airport. Sunset magazine described Claremont in this manner, "College towns like this one may be commonplace on the East Coast, but Claremont, 30 miles east of downtown Los Angeles, stands out as a singular example in Southern California." Metrolink Rail Authority also named Claremont a Preferred Destination Point. The City has a population of 36,000 people calling Claremont their home. Within the City's 14.14 square miles, Claremont has 24 City-owned parks and sports fields, with 2,555 acres of public parkland, of which 1,769 is wilderness. Claremont has over 25,000 City trees and has been a winner of the National Arbor Day Association's TREE CITY USA award for 38 years. Claremont's success is not accidental, but the result of a long tradition of creating and encouraging community cooperatives and involvement in civic affairs, which has also worked successfully in the areas of business and economic retention and development. The City of Claremont exemplifies the quality of a model city and is viewed and respected as a leader in local government. CITY GOVERNMENT Claremont is a general law city that uses the Council-Manager form of government. A general law city is one that operates under laws and rules established by the State of California. The City Manager is hired by and responsible to the City Council. It is the responsibility of the City Manager and City staff to implement Council policies and ensure the smooth day-to-day delivery of municipal services. The City Council also appoints a City Attorney to provide legal counsel to the City organization. The City Council is comprised of five members elected by-district for four years. The terms of offices are staggered, with three members elected at one general municipal election and two at the next. Elections are held the first Tuesday after the first Monday in March of odd-numbered years. The City Council and staff is committed to fulfilling its mission to deliver the highest quality service possible to our community in a balanced and equitable manner. The City Council has identified the following citywide priorities: Preserve our natural, cultural, and historic resources; Maintain financial stability; Invest in the maintenance and improvement of our infrastructure; Ensure the safety of our community through community-based policing and emergency preparedness;Increase livability in our neighborhoods and expand opportunities for our businesses; Promote community engagement through transparency and communication; and Develop anti-racist, anti-discrimination policies and plan to achieve community and organizational diversity, equity, and inclusion HOW TO APPLY Interested candidates can apply for this position online and obtain additional information at the City of Claremont website www.ci.claremont.ca.us . Recruitment may close after a sufficient number of qualified applicants is received. REASONABLE ACCOMMODATION The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted. EQUAL OPPORTUNITY EMPLOYER The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. City of Claremont employees in CATSEA areentitled to the following benefits: HEALTH, WELFARE, AND SAVINGS BENEFIT: The City shall contribute $1,500 per month towards any offered health plans, dental plans, and vision plans. HEALTH INSURANCE: The City offers a number of health plans through KeenanInsurance. DENTAL INSURANCE: The City offers a choice of two dental plans. One is an indemnity plan, which allows you to go to the dentist of your choice (no orthodontia coverage). The other is a direct service plan, in which you must select and receive care at one of the dental offices or centers provided by the plan (orthodontia coverage). VISION INSURANCE: The City offers a vision plan, which provides a vision examination each year and lenses and frames or contacts every year. LIFE INSURANCE: Employees receive a life insurance policy of $75,000 for themselves and $10,000 for any dependents they elect to insure. There are also optional insurance programs which can be taken with an employee if they leave City service. FLEXIBLE BENEFIT PLAN (SECTION 125): The City offers a voluntary flexible benefit plan which allows employees to pay for certain expenses (child care, unreimbursed medical expenses, and insurance premiums) with pre-tax dollars. VACATION: Employees are entitled to a paid vacation of 96 hours following one year of employment (employees may take their accrued vacation after six months of employment). From the second year of employment until completion of the thirteenth year, employees are entitled to 120 hours of paid vacation. Beginning with the fourteenth year, and every year thereafter, employees are entitled to 160 hours of vacation. A one time, 80-hour longevity leave bonus is given to an employee on their service anniversary date at the 10th, 15th, 20th, 25th, 30th, 35th, etc. years of service. SICK LEAVE: Employees shall accrue eight hours of sick leave per month. New employees may bring with them up to 200 hours of sick leave from their previous agency if their previous employer did not otherwise compensate them. New employees must provide documentation from their previous employer verifying their uncompensated sick leave hours. SICK LEAVE CASH OUT: Employees with at least 240 hours of accrued sick leave may cash out up to 24 hours at the end of each calendar year. ADMINISTRATIVE LEAVE ( EXEMPT EMPLOYEES ONLY ): 56 hours of administrative leave per calendar year is granted to exempt employees in recognition of the frequent requirement to work evenings, weekends, and holidays in excess of 38 hours per week. Any of the 56 leave hours not taken will be lost at the end of each calendar year. JURY LEAVE: Employees required to serve on a jury are entitled to their regular compensation for up to 76 hours. HOLIDAYS/FLOATING HOLIDAY HOURS: All Unit employees shall receive 37.5 floating holiday hours each calendar year. In addition, employees shall be entitled to the following holidays with pay each calendar year. Each holiday shall be valued at 9.5 hours. New Year's Day (January 1) Martin Luther King's Birthday (The third Monday in January) Presidents' Birthday (The third Monday in February) Memorial Day (The last Monday in May) Juneteenth (June 19th) Independence Day (July 4th) Labor Day (The first Monday in September) Veteran's Day (November 11th) Thanksgiving Day Christmas Day (December 25th) Employees shall receive additional floating holiday hours when any of the ten (10) holidays fall on the employee's scheduled day off work. For example, with a Monday through Thursday schedule, any holiday that falls on a Friday, Saturday, or Sunday shall be converted from 9.5 holiday hours to 9.5 floating holiday hours. RETIREMENT: The City of Claremont offers enrollment in the California Public Employees' Retirement System (PERS): 1. PERS Plan Formula - The City shall provide the 2.5% @ 55PERS contract option to current miscellaneous employees hired prior to March 19, 2012. An employee who is hired by the City after March 19, 2012, from another Public Employees' Retirement (PERS) agency or agency with PERS reciprocity, or with a break in service of 6 months or less, shall receive the Second Tier PERS benefit formula of 2% @ 55. A returning Claremont City employee that was enrolled in PERS will receive the PERS benefit formula they received while previously employed with the City, irrespective of the break in service. An employee who is a new enrollment in PERS, is not coming from an agency with PERS reciprocity, or with a break in service greater than 6 months shall be enrolled in the Third Tier PERS benefit formula of 2% @ 62. 2. All miscellaneous employees hired prior to March 19, 2012 shall contribute 8% towards their PERS member contributions. Employees receiving the Second Tier PERS benefit formula of 2% @ 55 shall contribute 7% towards their PERS member contributions. Employees receiving the Third Tier PERS benefit formula of 2% @ 62 shall contribute 6.5% or 50% of the total normal cost rate, whichever is greater, towards their PERS member contributions. Both City and employee contributions shall at the time of separation, belong to the employee. 3. PERS Highest Pension Calculation Compensation Period - The City shall continue to provide the Single Highest One Year Final Compensation Pension calculation benefit to current miscellaneous employees hired prior to March 19, 2012. Miscellaneous employees hired after March 19, 2012 shall receive the Three Year Final Compensation calculation benefit. 4. The City shall provide miscellaneous employees under the 2.5% @ 55, 2% @ 55, and 2% @ 62 plan tiers with the following benefits/provisions: a) Credit for unused sick leave (Government Code Section 20965). b) 1959 Survivor Benefit (Third Level benefits) DEFERRED COMPENSATION PLAN: Employees have the opportunity to participate in a supplemental retirement savings plan offered through MissionSquare. Through tax-deferred payroll deductions, employees are eligible to deposit funds into their account, up to the maximum allowed by law. Participation in this program: Invests in high-performing funds yielding tax-deferred earnings; Provides a superior tool for retirement planning and savings. 401 (a) PLAN: Employees have the opportunity to participate in this tax deferred retirement savings tool. Employees may defer compensation up to $46,000 annually or 100% of income, whichever is less. DEFERRED COMPENSATION RETENTION INCENTIVE PROGRAM ( EXEMPT EMPLOYEES ONLY ): This program was established to provide tenure and savings incentives for exempt employees. Beginning with the employee's third consecutive year of service, the City will match up to one percent of the employee's base pay, payable into their deferred compensation account. This percentage increases to two percent at the beginning of their fifth year, three percent at the beginning of their sixth year, four percent at the beginning of their eighth year, and five percent at the beginning of their tenth year. The employee's match may come from any excess health benefit. LONG-TERM DISABILITY: The City provides a long-term disability plan. This benefit is in case an employee sustains a non-work-related illness or injury that results in their inability to work for a long period of time. In this event, an employee will receive 66.66% of their base pay after 60 days, and continued payment until they are medically able to return to work, or until they reach the age of 65, whichever comes first (maximum of $8,000 per month). TUITION REIMBURSEMENT: Employees may particiate in the City's tuition reimbursement program. The amount of reimbursement will be up to $1,500 per fiscal year. Reimbursable items include registration, tuition, textbooks, and parking. BILINGUAL PAY: Employees are eligible to receive $75monthly bilingual pay upon successful completion of a proficiency exam for Spanish or other language as may be designated by the City. POLICE RECORDS ASSIGNMENT PREMIUM: Senior Records Clerks and Records Clerks who are routinely and consistenly assigned to the Poilice Records Division shallreceive$100 monthly. WORK BOOT REIMBURSEMENT: The City will contribute up to $400 towards the purchase of work boots for employees in applicable positions as defined in the Memorandum of Understanding. CREDIT UNION MEMBERSHIP: Employees are eligible for membership in the F & A Federal Credit Union. F & A offers a wide variety of services, including checking and savings accounts and all types of loans (automobile, vacation, personal, first and second home mortgages, and more!). EMPLOYEE ASSISTANCE PROGRAM (EAP): The City cares about the emotional and physical well-being of its employees and their families and offers a City paid Employee Assistance Program. DIRECT DEPOSIT PAYROLL: Employees may authorize the automatic deposit of their paycheck into their checking, savings, or credit union account. Revised: July 2024 Closing Date/Time: 10/3/2024 1:00 PM Pacific
CITY OF CHANDLER, ARIZONA
Chandler, AZ, United States
Job Announcement The City of Chandler Public Works & Utilities Department is currently seeking qualified individuals interested in joining our Wastewater Collections team as a U tility Systems Technician I - CDL or Utility Systems Technician II - CDL. The position is scheduled to work Monday through Thursday, 5:00am to 3:30pm. This position will be required to cover emergency call-out and be able to work overtime including nights/weekends and stand-by, when assigned. Why work for Chandler? • Diverse and inclusive environment • Up to 8 hours paid time off annually to volunteer in the community • Dress code is business casual, with jeans on Fridays • 3 medical plans to choose from along with dental and vision coverage • Accrue 130 hours paid vacation in your first year, eligible for use immediately following accrual • Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual • 12 paid holidays per year, plus Winter Break at the end of the year • Become part of the Arizona State Retirement System with a 100% city contribution match • City contributions of 1% gross wages per pay period to deferred compensation • Robust Employee Wellness program with $350 incentive • Professional development opportunities • Tuition reimbursement up to $5,250 annually, $3,200 for part time employees • Free Tumbleweed Recreation Center membership Who we are Chandler was the first city in Arizona to receive accreditation of our water and wastewater operations by the American Public Works Association, the toughest accreditation to achieve in the industry. The Utilities Division is responsible for the operation and maintenance of the City's water treatment plant, 32 water wells, and 19 booster station facilities and share another water plant with the Town of Gilbert. The Utility also operates wastewater and reclaimed water infrastructure, including industrial wastewater/ brine reduction and three wastewater facilities. We treat over 64 million gallons of fresh water and treat over 30 million gallons of wastewater per day to class A+ reclaimed water to meet irrigation and industrial demands. Our water is received from four primary water sources: Salt River, Verde River, Colorado River and ground water supplied by our extensive well field facilities. We also use advanced treatment processes to recycle over 7 million gallons of industrial wastewater and return it back for industrial reuse. Service is provided to the City of Chandler residential, commercial, and industrial users by a network of 1,224 miles of active water mains, 942 miles of active sewer mains, and 92 miles of reclaimed water mains. Who we are looking for We are looking for individuals to perform installations, maintenance, inspections and repairs on wastewater collection systems. To view the complete job description, please click Utility Systems Technician I - CDL or Utility Systems Technician II - CDL Utility Systems Technician I - CDL $21.14 to $28.53/hr DOE Minimum qualifications • High school diploma or GED equivalency; and • 1 year general construction and/or maintenance, installation, and repair experience; and • Valid Driver's License with an acceptable driving record; and • Ability to obtain and maintain a Class A CDL with tank endorsement within 6 months of hire or promotion date; and • Ability to obtain and maintain the IMSA or ATSSA certification in Work Zone Traffic Control Safety Certification within 6 months of hire or promotion date; or • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Utility Systems Technician II - CDL $24.21 to $32.67/hr DOE Minimum qualifications • High school diploma or GED equivalency; and • 3 years' experience in construction, maintenance, repair work and/or equipment operation including at least 1 year of municipal, commercial or industrial pipe installation; and • Valid Class A CDL with tank endorsement and an acceptable driving record at time of hire or promotion; and • Ability to obtain and maintain the IMSA or ATSSA certification in Work Zone Traffic Control Safety Certification within 6 months of hire or promotion date; or • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. This is a regular full-time position, subject to a 6-month probationary period. A register of qualified candidates will be active for 4 months should another position become available. The City of Chandler will conduct a pre-employment DOT drug and alcohol test and a driving record check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment. Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug-Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary. The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation .Closing Date/Time: 9/26/2024 11:59 PM Arizona
Job Announcement The City of Chandler Public Works & Utilities Department is currently seeking qualified individuals interested in joining our Wastewater Collections team as a U tility Systems Technician I - CDL or Utility Systems Technician II - CDL. The position is scheduled to work Monday through Thursday, 5:00am to 3:30pm. This position will be required to cover emergency call-out and be able to work overtime including nights/weekends and stand-by, when assigned. Why work for Chandler? • Diverse and inclusive environment • Up to 8 hours paid time off annually to volunteer in the community • Dress code is business casual, with jeans on Fridays • 3 medical plans to choose from along with dental and vision coverage • Accrue 130 hours paid vacation in your first year, eligible for use immediately following accrual • Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual • 12 paid holidays per year, plus Winter Break at the end of the year • Become part of the Arizona State Retirement System with a 100% city contribution match • City contributions of 1% gross wages per pay period to deferred compensation • Robust Employee Wellness program with $350 incentive • Professional development opportunities • Tuition reimbursement up to $5,250 annually, $3,200 for part time employees • Free Tumbleweed Recreation Center membership Who we are Chandler was the first city in Arizona to receive accreditation of our water and wastewater operations by the American Public Works Association, the toughest accreditation to achieve in the industry. The Utilities Division is responsible for the operation and maintenance of the City's water treatment plant, 32 water wells, and 19 booster station facilities and share another water plant with the Town of Gilbert. The Utility also operates wastewater and reclaimed water infrastructure, including industrial wastewater/ brine reduction and three wastewater facilities. We treat over 64 million gallons of fresh water and treat over 30 million gallons of wastewater per day to class A+ reclaimed water to meet irrigation and industrial demands. Our water is received from four primary water sources: Salt River, Verde River, Colorado River and ground water supplied by our extensive well field facilities. We also use advanced treatment processes to recycle over 7 million gallons of industrial wastewater and return it back for industrial reuse. Service is provided to the City of Chandler residential, commercial, and industrial users by a network of 1,224 miles of active water mains, 942 miles of active sewer mains, and 92 miles of reclaimed water mains. Who we are looking for We are looking for individuals to perform installations, maintenance, inspections and repairs on wastewater collection systems. To view the complete job description, please click Utility Systems Technician I - CDL or Utility Systems Technician II - CDL Utility Systems Technician I - CDL $21.14 to $28.53/hr DOE Minimum qualifications • High school diploma or GED equivalency; and • 1 year general construction and/or maintenance, installation, and repair experience; and • Valid Driver's License with an acceptable driving record; and • Ability to obtain and maintain a Class A CDL with tank endorsement within 6 months of hire or promotion date; and • Ability to obtain and maintain the IMSA or ATSSA certification in Work Zone Traffic Control Safety Certification within 6 months of hire or promotion date; or • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Utility Systems Technician II - CDL $24.21 to $32.67/hr DOE Minimum qualifications • High school diploma or GED equivalency; and • 3 years' experience in construction, maintenance, repair work and/or equipment operation including at least 1 year of municipal, commercial or industrial pipe installation; and • Valid Class A CDL with tank endorsement and an acceptable driving record at time of hire or promotion; and • Ability to obtain and maintain the IMSA or ATSSA certification in Work Zone Traffic Control Safety Certification within 6 months of hire or promotion date; or • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. This is a regular full-time position, subject to a 6-month probationary period. A register of qualified candidates will be active for 4 months should another position become available. The City of Chandler will conduct a pre-employment DOT drug and alcohol test and a driving record check as a condition of employment. An offer of employment is contingent upon acceptable results. All applicants hired will be required to be fingerprinted with successful results as a condition of continued employment. Applicants for employment and volunteer opportunities should be aware of the City of Chandler's policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city's Drug-Free Workplace Policy. Certain positions within the city are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary. The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation .Closing Date/Time: 9/26/2024 11:59 PM Arizona
CITY OF TEMECULA, CA
City of Temecula, California, United States
The City of Temecula is an Equal Opportunity Employer. Position Description The City of Temecula Information Technology and Support Services Department seeks a motivated, customer service-oriented individual to fill the role of IT Specialist II. The position will perform a variety of complex professional and technical work in support of the City’s help desk and infrastructure operations. The incumbent will support City staff in their use of desktop computers, software, security systems, and other related technologies. Duties will include troubleshooting and resolving of technical issues over the phone or in person, as well as the installation, setup, and configuration of computers, hardware, software, and peripheral devices. The ideal candidate is committed to excellent customer service and is comfortable working both independently and as part of a high-functioning team. Strong candidates will have a growth mindset, a broad understanding of IT best practices, and knowledge of a wide variety of IT systems, including Microsoft operating systems, Active Directory, Microsoft 365, and other related technologies. DEFINITION Under general supervision, performs varied technical and analytical assignments involving the operation, maintenance and upgrading of computer hardware, software, and Information Technology (IT) related systems. DISTINGUISHING CHARACTERISTICS The Information Technology Specialist II is the Journey level classification in the Information Technology series. The employee is responsible for performing a wide range of technical information support functions, including installation, upgrade and maintenance tasks. The Information Technology Specialist II is distinguished from the Information Technology Specialist I by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Information Technology/Support Services or his/her designee. No supervision exercised. Examples of Duties Duties may include, but are not limited to, the following: (All Assignments) Installs and maintains the use of information systems, ensuring that systems meet users' needs; evaluates hardware and software problems with staff Citywide; investigates and resolves problems and issues; monitors systems activity and performance Works with outside vendors to identify and correct causes of hardware, and operating systems software issues; performs changes and enhancements to IT systems Participates in developing and implementing standard policies and procedures for operations and security activities; recommends procedural changes to improve systems operations, minimize risks and ensure hardware and software integrity Tests new equipment and software programs to determine compatibility with current equipment and standards Assists users in identifying and meeting their automation needs and developing alternative solutions; reviews and recommends new or modified programs, systems and upgrades and participate in the development or enhancement of IT systems Participates in the planning for new systems expansion by providing specifications and data related to increased loads, and schedules operating systems and applications software updates Participates in the archival and off-site storage of program and data files as prescribed by regulations and departmental practices; maintains a retention schedule log of all archived and stored data; destroys data as prescribed by documentation retention standards Conducts pre and post trip inspections of vehicles to verify safety and proper operations or to identify potential problems; reports faulty equipment or operational problems Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Infrastructure Duties: Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the City IT infrastructure including servers, SAN, storage, switches, firewalls, security systems, archive devices, redundant power systems, and related networking devices and connections Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the end-user IT infrastructure including desktop computers, clients, operating systems, productivity software, printers, displays, other input and output devices, and all related peripherals Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the telecommunication, internet and intra-network communications including telephone service, ISPs, WiFi, fiber, Ethernet, wireless, VPNs, mobile devices, and all other communication methods between devices, users and facilities Participates in the technical support of the City IT infrastructure through monitoring, preventative maintenance, testing, end-user support, service calls and research Participates in the implementation of end-user training, policies, procedures, manuals, documentation, test guidelines, maintenance schedules, change management and inventory control Assists in the procurement of infrastructure related equipment, upgrades, services and support Assists in maintaining databases related to the City's infrastructure Performs other duties of a similar nature Minimum Qualifications EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and one (1) year of related course work or equivalent certification in area of operations within Information Technology department, and two (2) years of increasingly responsible experience. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Information Technology systems, including a wide variety of software, hardware, and devices related to area(s) of assignment Methods and techniques used in the installation, administration, and maintenance of IT systems related to area(s) of assignment Principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Organizational structure and business processes Research and report writing practices Occupational hazards and safety measures appropriate to work performed Skill to: Operate various types of standard office equipment, including personal computer hardware, software, and testing devices Operate a motor vehicle in a safe manner Ability to: Effectively apply technical knowledge of automated systems, hardware, and software in the assistance and support of users Analyze and define user problems and requirements of IT systems, including a wide variety of software, hardware, and devices related to area(s) of assignment Prepare work records and reports Communicate clearly and effectively, both orally and in writing Interface with users on a non-technical level to troubleshoot and research solutions to computer problems and to distinguish between hardware and software errors Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of work Use proper English, spelling, grammar and punctuation Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to work to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends). Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks and lifts and moves records and documents, and information technology hardware weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; learn and apply new information or skills; and interact with staff, contractors, and others encountered in the course of work. The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 50 decibels. Occasional driving is required to different City facilities to install, troubleshoot, repair, or upgrade hardware and software. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-Exempt Conflict of Interest: Not Required Department: Information Technology/Support Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Non-Management Confidential Employees Non-management confidential employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Confidential employees receive an additional $100,000 life insurance policy paid for by the City. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. Retirement formula is 2% @ 62 with a 7.25% employee contribution. Confidential Employee Cost-Sharing: Non-Management confidential employees who are classic CalPERS Members (Tier 1 or 2) pay 3% of the employer contribution and the City pays the full employee contribution (EPMC). The value of the employer paid member contribution is reported as compensation and can positively impact the employee’s highest final compensation amount. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: 10/6/2024 11:59 PM Pacific
The City of Temecula is an Equal Opportunity Employer. Position Description The City of Temecula Information Technology and Support Services Department seeks a motivated, customer service-oriented individual to fill the role of IT Specialist II. The position will perform a variety of complex professional and technical work in support of the City’s help desk and infrastructure operations. The incumbent will support City staff in their use of desktop computers, software, security systems, and other related technologies. Duties will include troubleshooting and resolving of technical issues over the phone or in person, as well as the installation, setup, and configuration of computers, hardware, software, and peripheral devices. The ideal candidate is committed to excellent customer service and is comfortable working both independently and as part of a high-functioning team. Strong candidates will have a growth mindset, a broad understanding of IT best practices, and knowledge of a wide variety of IT systems, including Microsoft operating systems, Active Directory, Microsoft 365, and other related technologies. DEFINITION Under general supervision, performs varied technical and analytical assignments involving the operation, maintenance and upgrading of computer hardware, software, and Information Technology (IT) related systems. DISTINGUISHING CHARACTERISTICS The Information Technology Specialist II is the Journey level classification in the Information Technology series. The employee is responsible for performing a wide range of technical information support functions, including installation, upgrade and maintenance tasks. The Information Technology Specialist II is distinguished from the Information Technology Specialist I by the level of responsibility assumed and the complexity of duties assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Director of Information Technology/Support Services or his/her designee. No supervision exercised. Examples of Duties Duties may include, but are not limited to, the following: (All Assignments) Installs and maintains the use of information systems, ensuring that systems meet users' needs; evaluates hardware and software problems with staff Citywide; investigates and resolves problems and issues; monitors systems activity and performance Works with outside vendors to identify and correct causes of hardware, and operating systems software issues; performs changes and enhancements to IT systems Participates in developing and implementing standard policies and procedures for operations and security activities; recommends procedural changes to improve systems operations, minimize risks and ensure hardware and software integrity Tests new equipment and software programs to determine compatibility with current equipment and standards Assists users in identifying and meeting their automation needs and developing alternative solutions; reviews and recommends new or modified programs, systems and upgrades and participate in the development or enhancement of IT systems Participates in the planning for new systems expansion by providing specifications and data related to increased loads, and schedules operating systems and applications software updates Participates in the archival and off-site storage of program and data files as prescribed by regulations and departmental practices; maintains a retention schedule log of all archived and stored data; destroys data as prescribed by documentation retention standards Conducts pre and post trip inspections of vehicles to verify safety and proper operations or to identify potential problems; reports faulty equipment or operational problems Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports Performs other duties of a similar nature Infrastructure Duties: Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the City IT infrastructure including servers, SAN, storage, switches, firewalls, security systems, archive devices, redundant power systems, and related networking devices and connections Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the end-user IT infrastructure including desktop computers, clients, operating systems, productivity software, printers, displays, other input and output devices, and all related peripherals Participates in the installation, configuration, maintenance, repair, optimization and performance monitoring of the telecommunication, internet and intra-network communications including telephone service, ISPs, WiFi, fiber, Ethernet, wireless, VPNs, mobile devices, and all other communication methods between devices, users and facilities Participates in the technical support of the City IT infrastructure through monitoring, preventative maintenance, testing, end-user support, service calls and research Participates in the implementation of end-user training, policies, procedures, manuals, documentation, test guidelines, maintenance schedules, change management and inventory control Assists in the procurement of infrastructure related equipment, upgrades, services and support Assists in maintaining databases related to the City's infrastructure Performs other duties of a similar nature Minimum Qualifications EDUCATION AND/OR EXPERIENCE High School Diploma or equivalent; and one (1) year of related course work or equivalent certification in area of operations within Information Technology department, and two (2) years of increasingly responsible experience. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: Information Technology systems, including a wide variety of software, hardware, and devices related to area(s) of assignment Methods and techniques used in the installation, administration, and maintenance of IT systems related to area(s) of assignment Principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Organizational structure and business processes Research and report writing practices Occupational hazards and safety measures appropriate to work performed Skill to: Operate various types of standard office equipment, including personal computer hardware, software, and testing devices Operate a motor vehicle in a safe manner Ability to: Effectively apply technical knowledge of automated systems, hardware, and software in the assistance and support of users Analyze and define user problems and requirements of IT systems, including a wide variety of software, hardware, and devices related to area(s) of assignment Prepare work records and reports Communicate clearly and effectively, both orally and in writing Interface with users on a non-technical level to troubleshoot and research solutions to computer problems and to distinguish between hardware and software errors Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of work Use proper English, spelling, grammar and punctuation Serve as emergency services worker in the event of an emergency LICENSES AND/OR CERTIFICATES Possession of a valid California Class C driver's license and an acceptable driving record. SPECIAL REQUIREMENTS Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment. May be required to work to occasionally work outside of regular work hours (e.g. evenings, holidays and weekends). Supplemental Information WORKING CONDITIONS & PHYSICAL DEMANDS : The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and sit; talk or hear both in person and by telephone; use hands to finger, handle, feel or operate equipment needed to carry out duties of the position; and reach with hands and arms. The employee frequently stands or walks and lifts and moves records and documents, and information technology hardware weighing up to 50 pounds alone, and up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; learn and apply new information or skills; and interact with staff, contractors, and others encountered in the course of work. The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 50 decibels. Occasional driving is required to different City facilities to install, troubleshoot, repair, or upgrade hardware and software. This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions. PLEASE NOTE: If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration. Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS. SUPPLEMENTAL INFORMATION : Flexibly Staffed: Yes FLSA Status: Non-Exempt Conflict of Interest: Not Required Department: Information Technology/Support Services Bonding Required: No The City of Temecula is an Equal Opportunity Employer. Benefit Summary for Non-Management Confidential Employees Non-management confidential employees enjoy a generous allotment of $1,800 per month to purchase a variety of benefit options detailed below. City Contributions The City provides a Health Flex Contribution (HFC) of$600 per month that may be used for enrollment in the City’s health, dental, or vision insurance, or a health flexible spending account. Any unused portion of the HFC will be forfeited. A Cafeteria Allotment of $1,200 per month may be used to pay premiums for health, dental, vision, mandatory group life and disability insurance, and health or dependent care flexible spending accounts. Any unused cafeteria allotment will be paid to the employee as taxable income. Health Insurance The City’s health plans are administered by CalPERS. We offer a variety of health plans, including HMOs and PPOs. Dental Insurance Dental coverage is offered through MetLife. Employees have the option of HMO or PPO plans with rich benefits at competitive rates. Vision Insurance EyeMed provides the City’s vision plan. In addition to extensive coverage at a low rate, EyeMed partners with service providers and retailers throughout the region. Life and AD&D Insurance All City employees are required to enroll in a basic life and AD&D group policy in the amount of $50,000. Confidential employees receive an additional $100,000 life insurance policy paid for by the City. Additional life insurance is also available for employees and their family members. Short- and Long-Term Disability All City employees are required to enroll in short- and long-term disability insurance. This insurance pays 2/3 of the employee’s wages if the employee is off work due to an illness or injury outside of work. Flexible Spending Accounts The flexible spending accounts provided by the City allow you to pay for certain health and dependent care expenses with pre-tax dollars. Supplemental Plans Supplemental plans through Aflac can help you bridge the gap in your existing health insurance. Plans include Accident Indemnity, Hospital Indemnity and Critical Illness Protection. Retirement Authorized employees are enrolled in the California Public Employees Retirement System (CalPERS). The City offers the followingretirement plans depending upon eligibility: Classic Tier 1 Members: This category applies to employees hired by the City of Temecula before 9/24/11. The retirement formula is 2.7% @ 55 with an 8% employee contribution; however, the City pays 5% of the employee's contribution. Classic Tier 2: This category applies to employees hired by the City of Temecula on or after 9/24/11, and are considered "classic"CalPERSMembers . The retirement formula is 2% @ 60 with a 7% employee contribution; however, the City pays 4% of the employee's contribution. PEPRA Members: This category applies to employees who are hired by the City of Temecula after 1/1/13 and are new toCalPERSmembership. Retirement formula is 2% @ 62 with a 7.25% employee contribution. Confidential Employee Cost-Sharing: Non-Management confidential employees who are classic CalPERS Members (Tier 1 or 2) pay 3% of the employer contribution and the City pays the full employee contribution (EPMC). The value of the employer paid member contribution is reported as compensation and can positively impact the employee’s highest final compensation amount. Deferred Compensation Plans The City partners with both MissionSquare and Nationwide Retirement Solutions to provide you with additional options to fund your retirement. Comprehensive Annual Leave (CAL) The City encourages work/life balance. We offer paid Comprehensive Annual Leave (CAL) that can be used for rest and relaxation, personal business or personal/family illness. Holidays City employees receive a total of 13 paid holidays each calendar year. This includes 12observed holidays and one floating holiday each year. Bonding Leave The City believes bonding with a new child is vitally important for families. Employees are provided up to eight weeks of bonding leave for the purpose of bonding with their child in connection with birth, adoption, or foster care placement. Bonding leave is paid at the rate of 2/3 of the employee’s base salary and may be used for up to one year following the birth, adoption or foster care placement. Tuition Reimbursement The City offers Tuition Reimbursement of up to $1,500 per fiscal year for job related education or training that will benefit the employee in their position. ComputerLoan Program After one full year of employment, the City provides employees with an interest-free loan of up to $2,000 to purchase a personal computer, iPad, or similar "computer tablet" device. Closing Date/Time: 10/6/2024 11:59 PM Pacific
City of Austin, TX
Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience Experience may substitute for education up to two (2) years Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants Austin Energy’s Technology and Data family is seeking helpful, creative problem-solvers to round out this high-performing team. Austin Energy strives to drive customer value in energy services with innovative technology and environmental leadership. In this role, you will: Design and develop custom low-code/no code applications using Microsoft Power Apps. Implement and manage automated workflows using Microsoft Power Automate. Build interactive reports and dashboards using Microsoft Power BI. Work with other teams in IT to integrate systems and data sources. Troubleshoot and resolve issues in existing Power Platform applications, workflows and reports. Educate and support internal customers in automating their own daily processes, while aligning with best practices IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation and NERC clearance. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. CRITICAL : This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Pay Range $31.81 - $39.76 per hour Hours Work Schedule: Monday - Friday; 9:00 a.m. - 5:00 p.m.; 40 hours; schedule flexibility Employee may be required to work additional hours outside of regular work schedule Job Close Date 09/26/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Hybrid and Remote: 4815 Mueller Blvd, Austin TX Preferred Qualifications Preferred Qualifications: In-depth knowledge of Power Apps, Power Automate and Power BI, including their latest features and capabilities. Proficiency in data management, including creating and managing databases, writing DAX , PowerFX or complex Excel functions, and integrating data from multiple sources. Experience with the broader Microsoft ecosystem, including M-365 and Azure. Knowledge of Microsoft Copilot or similar AI functionality, uses and risks. Enterprise-level experience partnering with business line colleagues to develop effective solutions using the Power Platform Ability to train non-technical staff, create training materials, and provide ongoing support for internal customers in a large organization. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Briefly describe your experience with Power Apps, Power Automate, and PowerBI. Include years, job titles and employers. (Open Ended Question) * Do you have experience with the following (checkboxes): Creating and managing databases Writing DAX Writing PowerFX Writing complex Excel functions Integrating data from multiple sources * Briefly describe your experience training non-technical staff and creating training materials for a large organization. Include years, job titles and employers. (Open Ended Question) * Describe a recent project where you partnered with business line colleagues to develop a solution using the Power Platform. Briefly outline your role in the collaboration and the outcome of the project. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Do you have the ability to travel to more than one work location? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience Experience may substitute for education up to two (2) years Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants Austin Energy’s Technology and Data family is seeking helpful, creative problem-solvers to round out this high-performing team. Austin Energy strives to drive customer value in energy services with innovative technology and environmental leadership. In this role, you will: Design and develop custom low-code/no code applications using Microsoft Power Apps. Implement and manage automated workflows using Microsoft Power Automate. Build interactive reports and dashboards using Microsoft Power BI. Work with other teams in IT to integrate systems and data sources. Troubleshoot and resolve issues in existing Power Platform applications, workflows and reports. Educate and support internal customers in automating their own daily processes, while aligning with best practices IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation and NERC clearance. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. CRITICAL : This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services. Pay Range $31.81 - $39.76 per hour Hours Work Schedule: Monday - Friday; 9:00 a.m. - 5:00 p.m.; 40 hours; schedule flexibility Employee may be required to work additional hours outside of regular work schedule Job Close Date 09/26/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Hybrid and Remote: 4815 Mueller Blvd, Austin TX Preferred Qualifications Preferred Qualifications: In-depth knowledge of Power Apps, Power Automate and Power BI, including their latest features and capabilities. Proficiency in data management, including creating and managing databases, writing DAX , PowerFX or complex Excel functions, and integrating data from multiple sources. Experience with the broader Microsoft ecosystem, including M-365 and Azure. Knowledge of Microsoft Copilot or similar AI functionality, uses and risks. Enterprise-level experience partnering with business line colleagues to develop effective solutions using the Power Platform Ability to train non-technical staff, create training materials, and provide ongoing support for internal customers in a large organization. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Briefly describe your experience with Power Apps, Power Automate, and PowerBI. Include years, job titles and employers. (Open Ended Question) * Do you have experience with the following (checkboxes): Creating and managing databases Writing DAX Writing PowerFX Writing complex Excel functions Integrating data from multiple sources * Briefly describe your experience training non-technical staff and creating training materials for a large organization. Include years, job titles and employers. (Open Ended Question) * Describe a recent project where you partnered with business line colleagues to develop a solution using the Power Platform. Briefly outline your role in the collaboration and the outcome of the project. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Do you have the ability to travel to more than one work location? Yes No Optional & Required Documents Required Documents Optional Documents
CITY OF BRYAN, TX
Bryan, Texas, United States
Job Summary Installs, operates, and maintains a variety of telecommunications systems, including wired and wireless voice and data systems for all City of Bryan departments, and performs related duties as assigned. Essential Job Functions Maintains wired and wireless voice and data communications systems and equipment, including but not limited to, fiber optic cabling, copper cabling, and two-way radios. Researches, analyzes, and implements software patches or hardware changes. Performs analytical work on land mobile radios, trunked radio systems, digital mobile radio systems, E911 dispatch consoles, microwave transport networks, internet protocol (IP) based communications systems, Access Control systems, SCADA radio communications systems, and inside/outside fiber optic/copper cable plant. Installs Distribution Automation SCADA antenna networks on utility poles Receives and responds to reports of trouble related to voice and data communications systems and equipment. Uses electronic testing equipment to diagnose problems. Repairs, tests, and installs equipment as needed. Provides proactive diagnostic and analytic measures of wired and wireless voice and data communications to ensure system reliability and overall system health. Plans and implements improvements and replacements as needed/required. Monitors and reviews projects to ensure that deadlines and quality standards are met. Acts as subject matter expert to end users on wired and wireless data communications systems and equipment. Ensures the readiness and adequacy of backup wired and wireless communications equipment and systems, parts inventories, and contingency plans, including 24-hour service for critical public safety and utility requirements. Documents changes made to systems and/or equipment through appropriate communications and record-keeping, records work into logs, files, and other records, and, through communications, both verbal and written, with other team members and management staff. Ensures the City’s compliance with local, state, and federal regulations and requirements applicable to wired and wireless communications systems. Keeps abreast of legal changes and proposals that may affect the City’s operations. Attends and participates in meetings and on committees, working with local, state, and federal agencies on communications, participating in the procurement process, and instructing employees on the proper use and care of the radio equipment. Acts as a vendor liaison during installation, rearrangement, and/or removal of communication equipment. Remains current on industry standards and principles through regular review and study of technical journals, periodicals, and textbooks; attends training on troubleshooting and installation policies, practices, and procedures; attends vendor and other industry training courses and seminars. Responds to calls for service outside of normal business hours as needed; works on a 24 × 7 on-call rotation to provide after-hours support. Occasionally travels to conferences, training, and other events to foster personal development and growth. Must professionally represent the City and IT Department at all times during such travel. Performs related duties as required. Responds regularly and promptly to work. Minimum Qualifications Bachelor’s degree with significant coursework in Communications, Electronics, Computer Science, or Engineering, plus at least two (2) years of work experience performing the installation, maintenance, and repair of electronics and/or wired/wireless communications systems; OR an Associate’s degree with significant coursework in Communications, Electronics, Computer Science, or Engineering, plus at least four (4) years of related experience as listed above; OR a High School Diploma or GED with significant coursework in Communications, Electronics, Computer Science, or Engineering, plus at least six (6) years of related experience as listed above. Equivalent combinations of education, experience, certification, and training may be considered. Licenses, Certifications & Special Requirements Licenses Texas Class C driver’s license with a good driving record as measured by the City’s evaluation system. Special Requirements Must be able to access Texas Criminal Justice Information Services ( CJIS ) System data. As a result, the person selected for the position cannot possess a felony or Class A misdemeanor conviction; or a Class B misdemeanor conviction within the past 10 years. Certifications Fiber Optic Installer ( FOI ) Certification and/or General Communications Technician ( GCT ) Certification preferred. Certification Pay Program The City of Bryan IT Department provides a Certification Pay Program ( CPP ). New employees are eligible after the first 90 days of employment. Employee must be in good standing to qualify. The primary goal of the IT CPP is to develop the technical skills of the IT staff to improve/focus on the overall service level of IT support services. Receive up to $450/month in certification pay for qualifying certificates. (Ex: Fiber Optic Installer ( FOI ) Certification, General Communications Technician ( GCT ) Certification, etc.) Reimbursement is available for qualifying passed certificate exams while employed by the City of Bryan IT.
Job Summary Installs, operates, and maintains a variety of telecommunications systems, including wired and wireless voice and data systems for all City of Bryan departments, and performs related duties as assigned. Essential Job Functions Maintains wired and wireless voice and data communications systems and equipment, including but not limited to, fiber optic cabling, copper cabling, and two-way radios. Researches, analyzes, and implements software patches or hardware changes. Performs analytical work on land mobile radios, trunked radio systems, digital mobile radio systems, E911 dispatch consoles, microwave transport networks, internet protocol (IP) based communications systems, Access Control systems, SCADA radio communications systems, and inside/outside fiber optic/copper cable plant. Installs Distribution Automation SCADA antenna networks on utility poles Receives and responds to reports of trouble related to voice and data communications systems and equipment. Uses electronic testing equipment to diagnose problems. Repairs, tests, and installs equipment as needed. Provides proactive diagnostic and analytic measures of wired and wireless voice and data communications to ensure system reliability and overall system health. Plans and implements improvements and replacements as needed/required. Monitors and reviews projects to ensure that deadlines and quality standards are met. Acts as subject matter expert to end users on wired and wireless data communications systems and equipment. Ensures the readiness and adequacy of backup wired and wireless communications equipment and systems, parts inventories, and contingency plans, including 24-hour service for critical public safety and utility requirements. Documents changes made to systems and/or equipment through appropriate communications and record-keeping, records work into logs, files, and other records, and, through communications, both verbal and written, with other team members and management staff. Ensures the City’s compliance with local, state, and federal regulations and requirements applicable to wired and wireless communications systems. Keeps abreast of legal changes and proposals that may affect the City’s operations. Attends and participates in meetings and on committees, working with local, state, and federal agencies on communications, participating in the procurement process, and instructing employees on the proper use and care of the radio equipment. Acts as a vendor liaison during installation, rearrangement, and/or removal of communication equipment. Remains current on industry standards and principles through regular review and study of technical journals, periodicals, and textbooks; attends training on troubleshooting and installation policies, practices, and procedures; attends vendor and other industry training courses and seminars. Responds to calls for service outside of normal business hours as needed; works on a 24 × 7 on-call rotation to provide after-hours support. Occasionally travels to conferences, training, and other events to foster personal development and growth. Must professionally represent the City and IT Department at all times during such travel. Performs related duties as required. Responds regularly and promptly to work. Minimum Qualifications Bachelor’s degree with significant coursework in Communications, Electronics, Computer Science, or Engineering, plus at least two (2) years of work experience performing the installation, maintenance, and repair of electronics and/or wired/wireless communications systems; OR an Associate’s degree with significant coursework in Communications, Electronics, Computer Science, or Engineering, plus at least four (4) years of related experience as listed above; OR a High School Diploma or GED with significant coursework in Communications, Electronics, Computer Science, or Engineering, plus at least six (6) years of related experience as listed above. Equivalent combinations of education, experience, certification, and training may be considered. Licenses, Certifications & Special Requirements Licenses Texas Class C driver’s license with a good driving record as measured by the City’s evaluation system. Special Requirements Must be able to access Texas Criminal Justice Information Services ( CJIS ) System data. As a result, the person selected for the position cannot possess a felony or Class A misdemeanor conviction; or a Class B misdemeanor conviction within the past 10 years. Certifications Fiber Optic Installer ( FOI ) Certification and/or General Communications Technician ( GCT ) Certification preferred. Certification Pay Program The City of Bryan IT Department provides a Certification Pay Program ( CPP ). New employees are eligible after the first 90 days of employment. Employee must be in good standing to qualify. The primary goal of the IT CPP is to develop the technical skills of the IT staff to improve/focus on the overall service level of IT support services. Receive up to $450/month in certification pay for qualifying certificates. (Ex: Fiber Optic Installer ( FOI ) Certification, General Communications Technician ( GCT ) Certification, etc.) Reimbursement is available for qualifying passed certificate exams while employed by the City of Bryan IT.
Yavapai County
Prescott, Arizona, United States
Role Under minimal supervision, oversees the day-to-day operation and activities of the Public Safety Telecommunicators and Dispatch Center. Major Duties, Responsibilities Responsible for supervision and administration to include staff development, training, and performance management; ensures operational readiness of equipment related to the 911 emergency telephone system, user and affiliated agency radio systems, and the department’s computer aided dispatch system (CAD); makes minor repairs to communication systems, analyzes problems and makes referrals to appropriate sources of service. Assist Public Safety Telecommunicators with difficult and complex operations. Assist with the division’s administrative responsibilities to include gathering data for statistical analysis; creating and reviewing policies and procedures; conducts quality assurance reviews and assists with the completion of strategic management plan goals. Operate a telephone and radio console to respond to a variety of emergency and non-emergency services when needed; queries, enters, modifies, and clears information in local, state, and national computerized databases such as the Arizona Crime Information Center (ACIC), National Crime Information Center (NCIC) and the Motor Vehicle Department (MVD) pertaining to arrest warrants, driver record/history, stolen property, other similar data and transmits relevant information to field units. Performs other job-related duties as assigned. Minimum Qualifications Education: High school diploma or equivalent. Experience: A minimum of three (3) years of relevant experience in public safety dispatch communications. Additional Requirements: Must possess a valid Arizona driver’s license. All persons applying for employment with the Sheriff’s Office shall be required to meet the following general qualifications: integrity, honesty, dependability, industry thoroughness, accuracy, good judgment, initiative, and courtesy. All persons will be required to complete a thorough background investigation to include, but not limited to polygraph, psychological, and physical fitness test. All persons must successfully complete a minimum six (6) month probation period. Other Skills Required Knowledge, Skills, and Abilities: Knowledge of: 24-hour emergency communication center. Public safety functions, concerns, and the public safety communications environment. Leadership techniques, principles, and procedures. Applicable emergency communication technologies. Business English, spelling, grammar, punctuation, and composition. Clerical office practices and procedures. Research techniques and report writing. Current Microsoft Office software. Filing and recordkeeping. Skill in: Communicating ideas and proposals effectively. Exercising good judgment, applying logical thinking, and making sound decisions to accomplish tasks. Representing the agency in a professional manner. Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees. Establishing and maintaining effective working relationships with employees, other agencies, and the public. Organization and adherence to detail. Ability to: Effectively respond to and resolve complex inquires and disputes. Work under extreme pressure, exercise good judgement, and make sound decisions during emergency situations. Maintain manual and automated records while handling emergency situations. Work rotating shifts, which includes weekends and holidays. Observe or monitor objects, data, and/or behavior to determine compliance with prescribed operating or safety standards. Use graphic visual aids, blueprints, schematics, or layouts. Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public. Keep management informed of key operating issues affecting the department. Remain current in knowledge required to perform assigned duties. Handle confidential matters and maintain discretion always. Act with courtesy, tact, and diplomacy. Work Environment: The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated. Physical Requirements: Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds. Additional Job Information: FLSA: Non-Exempt Grade: 10 Classification: Classified Safety Sensitive: No EMPLOYEE BENEFITS Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: • 10 Paid Holidays Per Year • Annual Leave • Employee Assistance Program (EAP) • Health Care Insurance - Medical, Dental, Vision • Life Insurance • Long-Term & Short-Term Disability • Retirement Plans • Sick Leave • Tuition Reimbursement Program ELECTIVE COVERAGE • 457 Deferred Compensation Program • Dependent Health Care Insurance - Medical, Dental, Vision • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Short-Term Disability • Supplemental Life (for employees & dependents) PLEASE NOTE • Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked. • Part-Time employees have limited benefits available. • Temporary and Seasonal employees are not eligible to accrue Annual Leave. Click here to view our benefits summary. Closing Date/Time: 9/24/2024 5:00 PM Arizona
Role Under minimal supervision, oversees the day-to-day operation and activities of the Public Safety Telecommunicators and Dispatch Center. Major Duties, Responsibilities Responsible for supervision and administration to include staff development, training, and performance management; ensures operational readiness of equipment related to the 911 emergency telephone system, user and affiliated agency radio systems, and the department’s computer aided dispatch system (CAD); makes minor repairs to communication systems, analyzes problems and makes referrals to appropriate sources of service. Assist Public Safety Telecommunicators with difficult and complex operations. Assist with the division’s administrative responsibilities to include gathering data for statistical analysis; creating and reviewing policies and procedures; conducts quality assurance reviews and assists with the completion of strategic management plan goals. Operate a telephone and radio console to respond to a variety of emergency and non-emergency services when needed; queries, enters, modifies, and clears information in local, state, and national computerized databases such as the Arizona Crime Information Center (ACIC), National Crime Information Center (NCIC) and the Motor Vehicle Department (MVD) pertaining to arrest warrants, driver record/history, stolen property, other similar data and transmits relevant information to field units. Performs other job-related duties as assigned. Minimum Qualifications Education: High school diploma or equivalent. Experience: A minimum of three (3) years of relevant experience in public safety dispatch communications. Additional Requirements: Must possess a valid Arizona driver’s license. All persons applying for employment with the Sheriff’s Office shall be required to meet the following general qualifications: integrity, honesty, dependability, industry thoroughness, accuracy, good judgment, initiative, and courtesy. All persons will be required to complete a thorough background investigation to include, but not limited to polygraph, psychological, and physical fitness test. All persons must successfully complete a minimum six (6) month probation period. Other Skills Required Knowledge, Skills, and Abilities: Knowledge of: 24-hour emergency communication center. Public safety functions, concerns, and the public safety communications environment. Leadership techniques, principles, and procedures. Applicable emergency communication technologies. Business English, spelling, grammar, punctuation, and composition. Clerical office practices and procedures. Research techniques and report writing. Current Microsoft Office software. Filing and recordkeeping. Skill in: Communicating ideas and proposals effectively. Exercising good judgment, applying logical thinking, and making sound decisions to accomplish tasks. Representing the agency in a professional manner. Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees. Establishing and maintaining effective working relationships with employees, other agencies, and the public. Organization and adherence to detail. Ability to: Effectively respond to and resolve complex inquires and disputes. Work under extreme pressure, exercise good judgement, and make sound decisions during emergency situations. Maintain manual and automated records while handling emergency situations. Work rotating shifts, which includes weekends and holidays. Observe or monitor objects, data, and/or behavior to determine compliance with prescribed operating or safety standards. Use graphic visual aids, blueprints, schematics, or layouts. Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public. Keep management informed of key operating issues affecting the department. Remain current in knowledge required to perform assigned duties. Handle confidential matters and maintain discretion always. Act with courtesy, tact, and diplomacy. Work Environment: The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated. Physical Requirements: Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds. Additional Job Information: FLSA: Non-Exempt Grade: 10 Classification: Classified Safety Sensitive: No EMPLOYEE BENEFITS Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: • 10 Paid Holidays Per Year • Annual Leave • Employee Assistance Program (EAP) • Health Care Insurance - Medical, Dental, Vision • Life Insurance • Long-Term & Short-Term Disability • Retirement Plans • Sick Leave • Tuition Reimbursement Program ELECTIVE COVERAGE • 457 Deferred Compensation Program • Dependent Health Care Insurance - Medical, Dental, Vision • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Short-Term Disability • Supplemental Life (for employees & dependents) PLEASE NOTE • Part-Time , Temporary and Seasonal employees accrue Sick Leave based on hours worked. • Part-Time employees have limited benefits available. • Temporary and Seasonal employees are not eligible to accrue Annual Leave. Click here to view our benefits summary. Closing Date/Time: 9/24/2024 5:00 PM Arizona
University Medical Center of Southern Nevada
Las Vegas, Nevada, United States
Position Summary **100% ONSITE POSIITON** As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. Position Summary: Provides leadership and subject matter expertise on security-related issues and decisions. Designs and implements system security solutions and capabilities that enable the organization to identify, protect, detect, respond, and recover from cyber threats and vulnerabilities. Acts as an information security liaison to stakeholders and business units throughout the hospital. Job Requirement Education/Experience: Equivalent to a bachelor’s degree in Cybersecurity, Management Information Systems or a closely related field and five (5) years of experience in network, systems, or security engineering roles, with at least three (3) of the five (5) years in recent dedicated enterprise security roles performing hands-on security practices and duties. Licensing/Certification Requirements: ISC2 Certified Information Systems Security Professional (CISSP), ISC2 Associate CISSP, Global Information Assurance Security Essentials Certification (GSAC), or other industry-recognized equivalent certification in the disciplines of cyber security. Additional and/or Preferred Position Requirements Must have one of the following certifications at the time of hire: ISC2 Certified Information Systems Security Professional (CISSP) Global Information Assurance Security Essentials Certification (GSAC) Other industry-recognized equivalent certification in the disciplines of cyber security Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Secure system engineering; root cause analysis procedures and practices; cyber security emerging threats and risks; system forensics and evidence preservation; cloud security practices; IT security governance and compliance; application of cyber security technologies; department and hospital safety practice and procedures; patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: Secure system engineering; complex problem solving; identifying and remediating cyber security threats and risks; legal hold; data preservation and computer forensic response; compliance and governance activities; scripting; planning and directing the work of others; troubleshooting and resolving complex system problems; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; communicating effectively in oral and written form; using computers and related software applications; communicating with a wide variety of people from diverse socio- economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for extended periods of time, vision to read printed materials and a computer screen, and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package: Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front Vestingin the pension plan after 5 years of qualifying employment! Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc. Extended Illness Bank (a/k/a Sick Bank) 457 Deferred Compensation Plan Comprehensive Group Health Insurance Plan Nevada has no State Income Tax No Social Security (FICA) Deduction As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER Closing Date/Time: 9/25/2024 5:00 PM Pacific
Position Summary **100% ONSITE POSIITON** As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. Position Summary: Provides leadership and subject matter expertise on security-related issues and decisions. Designs and implements system security solutions and capabilities that enable the organization to identify, protect, detect, respond, and recover from cyber threats and vulnerabilities. Acts as an information security liaison to stakeholders and business units throughout the hospital. Job Requirement Education/Experience: Equivalent to a bachelor’s degree in Cybersecurity, Management Information Systems or a closely related field and five (5) years of experience in network, systems, or security engineering roles, with at least three (3) of the five (5) years in recent dedicated enterprise security roles performing hands-on security practices and duties. Licensing/Certification Requirements: ISC2 Certified Information Systems Security Professional (CISSP), ISC2 Associate CISSP, Global Information Assurance Security Essentials Certification (GSAC), or other industry-recognized equivalent certification in the disciplines of cyber security. Additional and/or Preferred Position Requirements Must have one of the following certifications at the time of hire: ISC2 Certified Information Systems Security Professional (CISSP) Global Information Assurance Security Essentials Certification (GSAC) Other industry-recognized equivalent certification in the disciplines of cyber security Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Secure system engineering; root cause analysis procedures and practices; cyber security emerging threats and risks; system forensics and evidence preservation; cloud security practices; IT security governance and compliance; application of cyber security technologies; department and hospital safety practice and procedures; patient rights; age specific patient care practices; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures. Skill in: Secure system engineering; complex problem solving; identifying and remediating cyber security threats and risks; legal hold; data preservation and computer forensic response; compliance and governance activities; scripting; planning and directing the work of others; troubleshooting and resolving complex system problems; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; communicating effectively in oral and written form; using computers and related software applications; communicating with a wide variety of people from diverse socio- economic and ethnic backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for extended periods of time, vision to read printed materials and a computer screen, and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package: Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front Vestingin the pension plan after 5 years of qualifying employment! Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc. Extended Illness Bank (a/k/a Sick Bank) 457 De