583 Information Technology and Communication Services jobs

Description Under general direction of the Applications Product Manager this position is responsible for providing complex and independent analysis with the goal of process improvement for the technical and functional support of the information systems that support the Student Success and Support Program (SSSP) initiatives of the college. This includes but is not limited to day-to-day communication with users of systems specifically designed to improve student success. Simple and complex problems will be researched. This position will make recommendations after presenting a list of options to stakeholders by interpreting data, the flow of data, methods, processes and procedures. It will also include technical support, overseeing system upgrades, reviewing release guides and patches, developing test plans, technical writing and specifications, training department staff, and the reporting of system defects including all technical aspects of third party software. Develop reports, analyze, and communicate a wide range of institutional research information that support decision making. The position may perform a variety of functional and technical tasks relative to assigned area of responsibility. In the course of analysis, this position will follow established analytical techniques and data analysis processes. When established methods are not available or adequate, guidance and information from supervisors, peers, software vendors and technical staff should enable the analyst to come to a reasonable recommendation that complies with district policies promotes user acceptance. Tact and professionalism are essential in dealing with both internal and external stakeholders. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks Representative Duties/ Essential Functions - The following duties are typical for this job classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Use overall understanding of the functional tasks and work output within SSSP to serve as the liaison to end users, IIT, and the software manufacturer in identifying, resolving, and communicating business systems issues and technical projects affecting SSSP.Maintain working knowledge of all data elements, submission timelines, data integrity rules for SSSP as defined by the state, along with data collection methods user by the district to meet this need.Research and assist with identification and resolution of technical/functional system issues. Analyze and assist with prioritization of functional business operational needs driven by deadlines, academic calendars and SSSP mandates. Oversee and monitor progress on approved technical initiatives and system-related projects within SSSP.Provide direction and support to users within Student Services in defining system rules, system requirements, and report specifications.Serve as the Data Steward and Technical Liaison for the software products used by SSSP, including user setup, security and maintenance.Retrieve and analyze student services data stored in the ERP system, and other systems used to support students in achieving their educational goals.Evaluate new or currently unused system functionality that could be used to support student success.Monitor appropriate list-serves and communicate new, relevant information to members of SSSP work groups and task forces.Coordinate all system-related data refreshes between software systems used by the district and other systems that are used to enhance student success.Coordinate and participate in system testing for systems directly impacting SSSP.Assist SSSP in developing and/or updating processes and procedures for new and existing technical tasks or utilities. Complete analysis of data/processes and procedures that impact technical effectiveness and the ability to fully leverage technology to serve students.Document user requirements and work with IIT to ensure timely implementation or delivery of technical service requests, reports, etc. Represent SSSP in determining business impact of proposed upgrades and/or system changes. This also includes recommendations to implement new functionality. Ensure and maintain data integrity within the SSSP systems used to guide students through the process of achieving their educational goals, or systems used to identify and reach out to students who need assistance. Research and identify administrative systems that expedite and improve the timing and quality of work products and information flow to support research and decisions.Serve as central receipt and quality control for all technical/system documentation and/or project-related materials, assuring completeness and accuracy.Provides technical data management and decision support services to SSSP personnel. Designs and applies miscellaneous technical decision support models; works with SSSP staff to identify needs, constraints, and work efficiencies.Partner with Staff Development or IIT as needed to provide technical training for Student Services Staff.Perform other related duties as required. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be: Education/Training: Bachelor’s degree from an accredited college or university with major course work in business administration, managed information systems, statistics, or any related field. Experience: Three years of increasingly responsible experience in supporting an ERP system or comparable experience. Knowledge of: Human relations skills to facilitate discussions to establish goals, share information with users and communicate with individuals that have varying technological skill levels who may have competing interests. Technical aspects of field of specialty. District organization, operations, policies, and objectives. Interpersonal skills using tact, patience, and courtesy. Technical systems, methods, processes, reporting and technical writing, preferably within services that support customer and/or students. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Relational and/or Oracle database concepts, including logical and physical data layout and report writing tools. Principles and practices of technical writing, technical project management, administrative report preparation, and technical student data analysis. Ability to: Accomplish departmental goals, objectives and annual performance plans as assigned to the position. Understand the organization and operation of the division as necessary to assume assigned responsibilities. Apply, interpret, and draw conclusions using advanced technical and statistical concepts. Use sound judgment in recognizing scope of authority. Exercise good judgment and discretion in analyzing and resolving confidential, difficult, and sensitive situations. Work under steady pressure with frequent interruptions. Evaluate data integrity using query tools, spreadsheets and evaluative methods. Extract data from information systems using various report writing and query tools. Design and apply algorithms, simulations and technical business models to solve multi-variable problems. Understand and apply Federal regulations, State laws and regulations, District policies and procedures and guidelines governing the Student Success and Support Program (SSSP) within community college operations. Prepare complex, reports, multi-media presentations, and empirical findings, forecasts, and recommendations to audiences with diverse backgrounds. Work productively with others and make formal presentations. Communicate clearly and concisely, both orally and in writing using proper English and grammar. Establish and maintain effective working relationships with those contacted in the course of work. Physical Demands and Working Environment - T he conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment : Work is performed primarily in a standard office setting. Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment. Hearing : Hear in the normal audio range with or without correction. Supplemental Information Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 21% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 3% are Filipino, 6% are Asian-American, 1% are Native American, 8% are multiracial and 58% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. REQUIRED APPLICATION DOCUMENTS: A Sierra College application, A resume, and A cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 10/16/2022 11:59 PM Pacific

Description This position is responsible for all functional and technical aspects of one or more modules of an ERP system used to support and maintain the college business practices, such as Student/Instruction, Human Resources/Payroll, Finance, Financial Aid, and related regulatory compliance reports and procedures. It is also responsible for creating, modifying and maintaining customizations utilized by functional users on multiple campuses. This position is responsible for the successful transition and migration of data, interfaces and customizations to the District’s ERP system. To meet these requirements, this position performs advanced analysis, development, coding, testing and documentation of software applications on multiple platforms for academic and/or business purposes, following industry-standard systems development and project management best practices. This position is responsible for all of the functions associated with project management, project liaison, data modeling, and systems development, and for providing future architectural direction of complex, multi-faceted computer systems, applications, and external interfaces on multiple platforms for academic and/or business purposes. Incumbents in this position must frequently consult with staff and coordinate projects for design and modification of ERP modules and bolt-on applications. This position provides technical support, troubleshooting and problem resolution for staff on computer applications; develops and maintains interfaces to external systems; creates, maintains and modifies applications for an evolving business environment and in support of critical functions and operations. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as a leader for projects by coordinating and otherwise involving staff members from multiple organizational units; follows systems development life-cycle techniques, utilizes joint application development processes, employs project management techniques and is knowledgeable about specialized software packages and applications.Troubleshoots application errors; isolates problems from symptoms, determines alternatives and develops and implements solutions; works with user community to improve user instructions and training for greater understanding of application functionality.Defines the scope and objectives for applications, along with constraints and system requirements; analyzes and defines current organizational functions, processes, sources and uses of information, and other data to determine application needs and requirements.Analyzes user business processes and designs applications and solutions to optimize their use of systems; documents work and information flow using organization and data flow charts and other related materials; designs and produces application design specifications and documentation on inputs, outputs, and data structures.Designs inputs, including data entry screens, scanner forms and files; designs outputs, including reports, files, and display screens; designs, develops, and implements logical and physical database structures and corresponding internal relationships.Programs and modifies in-house and third party applications by creating and editing .css, HTML, JavaScript, groovy and related files to meet specifications provided by web designers.Designs, codes, tests, and maintains application software on ERP administrative systems, sub systems within networked platforms and integrated data management packages that supports the District’s business and instructional processes; consults with users on applications and data requirements.Coordinates and guides the work of project team member in converting or integrating applications among platforms; installs, integrates, tests, and tunes software according to test results.Coordinates and implements data conversions, integration, and transitions; develops user and system documentation; plans and conducts user training, including preparation of training materials.Provides technical support, problem resolution, and data research for end users; provides support and training for integrated data management applications.Participates in and facilitates planning and implementation of long range systems goals; researches and participates in the development of system requirements, and evaluation and selection of information systems.Establishes standard operating procedures (SOP) and provides inputs to and follows support level agreements (SLA).Conducts feasibility studies for proposed applications and prepares recommendations for customers; estimates value-added potential in enhanced service, productivity, and financial benefit.Maintains up-to-date knowledge of evolving computer technologies, including hardware, software, languages, problem solving techniques, and development tools; prepares periodic briefings on technologies that would have relevance to the District.Coordinates with vendors and users to integrate third party software into District systems and databases.Designs, codes, tests, and maintains data transformation services for transfer of data between the primary host system and database and auxiliary operating systems, databases, and third party applications.May train and provide work direction to assigned student workers and temporary help as assigned.Performs related duties as required. QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: ERP systems such as Ellucian Banner with Linux operating system. Programming languages used by the District such as PL/SQL, SQL*Plus, Oracle Forms, Java, css, JavaScript, MySQL, Perl, HTML, HTTP, APIs and Web Services Program development techniques, procedures, tools, documentation requirements, and System Development Life Cycles (SDLC). Complex principles and procedures of computer systems, including analysis and design. Relational database concepts, design techniques, and tools. Computer file methods, structured testing techniques, with object-oriented software development techniques and tools. Problem solving and analytical skills. Complex software applications, operating systems, hardware, telecommunications, and networking principles Interpersonal skills to facilitate small group processes, conduct training, provide technical support, and apply understandable lines of questioning when trying to understand department needs or problems. Ability to: Analyze technical problems and to develop and apply appropriate solutions. Evaluate user interfaces for compliance with accessibility standards and principles. Identify resources necessary to provide any information and assistance required to complete tasks. Develop and implement project plans leading the successful, on-time completion of tasks. Conduct information interviews through individual conferences and group processes, and then translate user requirements into computer programs and systems. Coordinate systems development functions and steps and follow logical progressions for programming systems. Design, program, install, and maintain programs for original and purchased applications and systems, including databases. Design Database schemas and analyze relational database tables, triggers, and procedures Use entity relationship (ER) and data modeling tools to document designs. Provide training to online users in use of computer equipment and operating procedures and communicate technical and complex information to non-technical users. Read, understand and apply information from technical manuals and education code regulations. Adapt to changing technologies and learn functionality of new equipment and systems. Prioritize work in order to meet deadlines and schedules. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Operate a variety of computer terminals, printers, and peripheral equipment. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be: Education/Training: Bachelors Degree or 4 years of college with major course work in computer science or a related field. Experience: Nine years of increasingly responsible analysis and programming experience. A Bachelor’s degree in computer science or related field may be substituted for four years of related experience. License or Certificate: Possession of a valid California driver’s license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Supplemental Information Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 21% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 3% are Filipino, 6% are Asian-American, 1% are Native American, 8% are multiracial and 58% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. REQUIRED APPLICATION DOCUMENTS: A Sierra College application, A resume, and A cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 10/9/2022 11:59 PM Pacific

Description Under supervision of an educational administrator, the Computer Science Instructor will develop curriculum and provide lecture and laboratory instruction for students in the study of computer science and other related courses. The incumbent will be responsible for: evaluating students’ performance; coordinating with faculty and other staff regarding support of hardware and software; assisting in the selection of and coordination of adjunct faculty members; participating in articulation and career education activities; coordinating with business and industry partners; participating in shared governance and other activities in support of the instructional program, and performing related work, as assigned. This position will teach a variety of Computer Science courses, including principles of Object-Oriented Programming; programming in Java; HTML programming; Programming in assembly language. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff and students and values the rich diverse backgrounds that make up the campus community. The Computer Science Instructor must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups to ensure the district provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. Need Help With Your Online Account? Use the online Help Guide or contact the NEOGOV Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks Lecture Preparation/Instruction—ESSENTIAL : Develop syllabi of lecture materials; prepare lesson plans to be used in lectures; coordinate lectures with laboratory assignments; prepare multi-media demonstrations to enhance instructional delivery; integrate the use of the computer throughout the instructional program; prepare handouts and supplemental materials; develop quizzes, tests, and “hands- on” evaluations; evaluate student performance on quizzes, tests, and reports; advise students on matters regarding their academic performance; tabulate scores and assign official grades; review and select learning resources such as textbooks, internet sites, and periodicals determined to be the most useful, appropriate and equity-minded; review and evaluate new instructional material for content, readability, cost effectiveness, and equity-mindedness; read literature (books, newspapers, periodicals, and other print and non-print materials) to stay current in the field of Computer Science; and attend trainings (if funding permits) on culturally-responsive pedagogy. PERIPHERAL : Complete instructional materials order forms; review study guides and other supplemental materials for classroom use; maintain appropriate reference materials; develop assignments related to current reference materials in learning resource center; arrange and schedule guest lecturers (ensuring to the best extent possible that guest lecturers present with an equity lens). Laboratory Instruction/Supervision—ESSENTIAL : Prepare laboratory instruction for students; monitor student use of computers, research technological data to include in labs; develop quizzes and tests; develop syllabi of lecture materials; develop student-assigned projects and sequencing of the work involved, prepare lesson plans for use in labs; coordinate lectures with laboratory assignments; prepare multimedia demonstrations to enhance instructional delivery; prepare handouts and other supplementary course materials; and test and evaluate student performance. PERIPHERAL: Review study guides and other supplementary course materials. Student Performance Evaluation—ESSENTIAL: Develop quizzes, examinations, homework assignments, projects, and laboratory assignments which fairly evaluate student progress in acquiring knowledge and skill sets of subject material; monitor student activity during examinations and quizzes; read, evaluate, and grade student responses on examinations, quizzes, and projects; assign, read, and evaluate student homework assignments and projects; tabulate scores and assign official grades; advise students on matters regarding their academic performance; and provide information and/or refer students to appropriate student support services (e.g. Extended Opportunity Programs and Services [EOPS], the Learning Skills Center, Tutoring Center, Writing Center, etc.) to ensure a successful learning environment. Curriculum Development—ESSENTIAL : Review and evaluate curriculum to meet student interests and needs within the parameters of division/department budgets and availability of equipment and materials; work with local and regional employers, industries, and community groups to plan and develop curriculum to meet employment needs; coordinate with full-time and part-time faculty members to enhance consistency and quality of lecture/laboratory content; evaluate and/or revise courses of study to fit curriculum designs; present proposals for curriculum changes to the Curriculum Committee and/or other shared governance bodies; design degree and certificate programs; research, evaluate and incorporate current technology into curriculum; and function as a liaison with advisory committees to determine appropriate curriculum to meet current needs. Departmental Development—ESSENTIAL : Schedule advisory committee meetings; recommend departmental class schedules for full-time and adjunct faculty members; prepare and manage departmental budget(s) in accordance with established District policies and procedures; assist in record keeping; assist in recruitment and hiring of adjunct faculty members, as requested, in accordance with established District policies and procedures; work with divisional classified staff members and student and/or other temporary help in accordance with established District policies and procedures; prepare capital outlay requests; prepare Staffing Committee requests for new positions; and coordinate with adjunct faculty members to ensure proper delivery of departmental curriculum. Coordinate off-site program, as assigned. PERIPHERAL : Write grants and proposals; interview and hire student and/or other temporary help; and prepare annual Program Assessment and Review (ePAR) plans. Workforce Development Activities—ESSENTIAL : Participate in activities related to local economic development, as appropriate and feasible; provide input to local businesses regarding program capabilities, as requested; participate in the structuring of economic development activities as it relates to departmental operations; assist in development and delivery of industry-specific classes utilizing an equity- minded framework; and assist in maintaining quality and consistency of program delivery; as necessary. Articulation and Dual Enrollment—ESSENTIAL : Assist local area high schools and educational partners in developing curriculum to coordinate with community college offerings; function as a resource and attend meetings with representatives from local high schools; assist in developing dual enrollment and 2+2 articulation agreements with local high schools; provide local schools with appropriate lesson designs to meet departmental standards for articulation; and assist local schools with selection of equipment and software, as appropriate. Articulate with universities to provide transfer opportunities into appropriate programs. Shared Governance—ESSENTIAL : Respond in writing to requests for information, as appropriate; represent department and/or division by serving on District-wide committees, as appropriate and feasible; serve on employee selection committees, as requested; serve as functional member of one or more committees and/or task forces; and read and respond to information polls distributed by the Academic Senate and/or other shared governance bodies. Attend and participate in departmental staff meetings, division meetings, District meetings, and other activities, including SC4 (Sierra College Community, Creativity, Culture, and Collaboration) training and activities. PERIPHERAL : Attend Board of Trustees and/or Strategic Council meetings, as necessary; read minutes of shared governance bodies, Board of Trustees reports, and other written material to maintain knowledge of District activities. Professional Development—ESSENTIAL : Maintain membership and participation in related professional organizations; attend and present workshops at Sierra College and professional conferences, as approved (and ensuring to the best extent possible that such presentations are presented with an equity lens); attend trade shows and industry-sponsored seminars, as approved; consult with industry representatives regarding trends in industry and employment standards for training, as appropriate; read literature to keep abreast of current technological developments; and participate in faculty/industry internships, as appropriate. Student Recruitment/Job Placement - ESSENTIAL : Conduct tours of District facilities, as appropriate; visit local area “feeder schools” to enhance visibility of departmental programs; host departmental “open house” activities in conjunction with Career Connections functions; prepare program brochures that are culturally-responsive to the populations being reached; provide student career advisement, as appropriate; develop departmental student recruitment materials that are culturally-responsive to the populations being reached; interact with local industry representatives to attempt to place departmental students in internships and permanent positions; give presentations to high school classes, as appropriate; assist departmental students to develop resumes and cover letters for job applications, as appropriate; coordinate industry recruitment visitations to the Computer Science department; solicit and make recommendations for student scholarships from businesses and industries; and coordinate student internships with local industries. PERIPHERAL : Attend local job fairs, as approved; make presentations to local area school boards, as requested; and work with local area high schools to develop a pool of potential departmental students. Minimum Qualifications Degree/Experience Requirements: Master’s degree in Computer Science or Computer Engineering OR Bachelor’s degree in either Computer Science or Computer Engineering AND a Master’s degree in Mathematics, Cybernetics, Business Administration, Accounting, or any field of Engineering OR Bachelor’s in Engineering AND Master’s in Cybernetics, Engineering, Mathematics, or Business Administration OR Bachelor’s in Mathematics AND Master’s in Cybernetics, Engineering, Mathematics, or Business Administration OR Bachelor’s degree in any of the above AND Master’s degree in Information Science, Computer Information Systems, or Information Systems OR the equivalent. Knowledge of: ESSENTIAL Computer Science and related fields; principles of Object-Oriented Programming; programming in Java; HTML programming; the Internet, including history, protocols, networking, and security; networking software and hardware principles; data communications; computer applications software, such as word processing, spreadsheets, database management, presentation programs, and desktop publishing; computer operating systems, including Windows, MacOS, and Linux; and methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups. PERIPHERAL: Full-stack web development, including JavaScript, CSS, and SQL; teaching practices, methods, and techniques. Ability to: ESSENTIAL : Provide interactive lectures in front of large and small groups of students; explain Computer Science concepts and processes in a logical, sequential fashion; type/keyboard and/or utilize mouse to operate and configure microcomputers and peripherals; provide students with a "hands on" learning experience in a laboratory setting; form and maintain effective working relationships with peers, staff and students; work independently and collaboratively to solve problems; participate in SC4 (Sierra College Community, Creativity, Culture, and Collaboration) activities; apply an equity-minded framework and ensure programs, services and processes are designed and delivered to meet the varying needs of all constituents; to interact and work effectively with a diverse population utilizing exceptional interpersonal and intercultural skills; exercise sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff; and develop activities and assignments to address diverse learning styles. Physical Suitability Requirements: ESSENTIAL : Incumbent must be able to function effectively indoors in a classroom/laboratory environment engaged in moderately active work and do the following, with or without reasonable accommodation: Almost constantly : Read printed and written materials and computer screens, stand upright and forward flexing, often for long periods of time, to deliver lectures and assist students in laboratories; lift (from overhead, waist and floor levels, max. 40 lbs.) and carry (max. 40 lbs.) to move equipment and training aids in and out of storage and between classrooms and laboratories; stoop, bend, squat, kneel; push and pull to utilize hand trucks and carts to move equipment and supplies; Frequently : Utilize speech and hearing to communicate in person, before groups, over the telephone and to hear sound prompts from equipment and to respond to students’ questions; utilize manual and finger dexterity and fine motor skills to use tools and equipment and to demonstrate visual aids and use of equipment; walk, to move about classroom, laboratory, and campus environment; reach (from overhead and low levels) to demonstrate principles and techniques in a laboratory setting. EQUIVALENCY INFORMATION If claiming equivalency, please attach the Request for Equivalency Hearing form. The equivalency form may be found at: Sierra College Human Resources Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees and other relevant documents. FOREIGN TRANSCRIPT INFORMATION Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees and other relevant documents. A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States. Companies that provide transcript evaluation services: World Education Services Educational Credential Evaluators Supplemental Information Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 21% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 3% are Filipino, 6% are Asian-American, 1% are Native American, 8% are multiracial and 58% are White. The successful candidate will join a College dedicated to the use of culturally responsive teaching strategies and methods that meet the varying needs of our students and ensure a successful learning environment. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, a Faculty Equity and Inclusion Certificate, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOGOV Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. COMPENSATION Placement on the District’s Faculty Salary Schedule is dependent upon years of experience and level of education. Entry-level is from $60,413.56 to $80,959.95 at the time of employment. The current highest salary attainable after employment is $108,494.06. The District offers a very competitive benefits package, which includes health and welfare as well as income protection. Employees also will be members of the State Teachers Retirement System (STRS). Sick leave, sabbatical, and other leaves are available according to the provisions of the collective bargaining agreement. REQUIRED APPLICATION DOCUMENTS There are five (5) required documents to apply for this position: Employment ApplicationResume or Curriculum VitaeApplicable transcripts with conferred degree and date (unofficial transcripts are accepted) Faculty Cover Letter that addresses the responsibilities and qualifications listed on the job announcement. You will need to write this statement on a separate document and upload the attachment at the end of the application. The transferable experience, knowledge, skills and abilities for teaching in this discipline. Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Please respond to the prompt below for your Teaching Philosophy Statement. You will need to write this statement on a separate document and upload the attachment at the end of the application. What do you feel are the best strategies for supporting historically underrepresented and underserved students? Specifically, what are the key factors that contribute to their success and the closing of equity gaps in the classroom, particularly for African-American, Latin(o)(a)(x)(e), and Native American students with intersecting identities, such as LGBTQIA+, visible and invisible disabilities, and any other disproportionately impacted populations? What role should faculty play in student success? Describe how your teaching approach has changed/evolved since you began teaching. Provide examples of what motivated the change(s). How does your teaching approach reflect your teaching philosophy in ensuring equitable student success? Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: 10/13/2022 11:59 PM Pacific

SUMMARY PURPOSE OF POSITION The IT Architect II, Train Control Systems will interface with various railroad operating groups to ensure that all aspects of the Train Control Systems including CAD, BOS, Signal and PTC On-Board are current and comply with railroad operating practices, policies, and promote safe and efficient railroad operations. This person will be responsible for the maintenance, configuration, and operation of server equipment, virtualization and other train control systems. Additionally, this person will participate in the long-term development of next-generation train control projects. TO APPLY: This is a continuous recruitment . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This job description is not part of job series SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles No formal supervisory responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Ensure the incorporation and application of railroad operating practices and policies into the Network Control system including CAD, PTC, and Signal Systems provided for the safe and efficient operation of the railroad. Provide in-depth problem analysis and resolution for all Train Control supported servers' data telecommunications, networks, and endpoint computer systems. Perform and lead technology build, test, and development/reporting activities. Assess operating practices and governing operations and assure the Train Control, PTC, Signal Communications and Network Control Systems reflect industry best practices. Provide on-going maintenance, including upgrades and hotfixes. Provide technical and end-user documentation for Train Control server architecture and procedures. Collaborate with the project management team, technical team, and business unit to build server solutions. Design and analyze issue resolution, bypass, and recovery procedures Acts as a technical liaison and partner to applications, systems programmers, and computer operations for network-related areas. Present cost-effective recommendations to improve the current computing systems and teleprocessing networks to various stakeholders. Plan, install, implement, upgrade and test a variety of servers to be used within Train Control Standard Operating Procedures in user groups for new products, procedures, training, and policies. Produce reports, graphs, and charts as needed for Train Control procedures, training, and documentation. Evaluate and interpret statistical data reports as generated within SCRRA and management. Flexible work environment including occasional night, and weekend duty assignments and provide on-call support when applicable. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS EDUCATION AND EXPERIENCE Bachelor's degree in Computer Information Systems, Business Information Systems or related field. A minimum of seven (7) years of work experience in managing enterprise infrastructure including servers, backup and recovery, system-performance monitoring tools, and virtualization. A combination of training, education, and or experience that provides the required knowledge, skills, and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of the required experience. A Valid Class "C" California driver's license with a satisfactory driving record of no more than 3 moving violations and no DUI's within the last 3 years is required. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of : VMware, PRTG, Veeam, Windows Servers and Active Directory. Technology development and implementation best practices. Security, storage, data protection, and disaster recovery protocols. Best practices to document Root Cause Analysis and ongoing system documentation. Train control, signal and communication configuration management practices, and regulatory record keeping. Project life-cycle management. Skilled in : Problem-solving and issue resolution while considering end users' needs. Process workflow and SOP redesign. Effective communication skills both verbally, and in writing. Ability to Support projects at various levels within the enterprise. Analyze and troubleshoot at the hardware, Operating Systems and Firmware level and articulate outcomes. Communicate effectively and efficiently with internal and external customers. Document and create diagrams of current infrastructure. Collaborate with other SCRRA departments. Lead and facilitate meetings. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery Transport equipment or boxes up to 25lbs Exchange ideas by means of communication Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks Hear and perceive the nature of sounds when working on or near railroad tracks Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations WORKING CONDITIONS Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) . Southern California Regional Rail Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA Closing Date/Time: Continuous

Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play and learn. For more information about Placer County, please visit www.visitplacer.com . This recruitment is open until filled. To be included in the first screening, completed application materials must be submitted by Friday, August 19, 2022 at 5:00pm. After this date, applications will be screened on a continuous basis. POSITION INFORMATION This classification received a general wage increase of 4% effective 7/2/2022 and is scheduled to receive subsequent general wage increases of 4% in July 2023 and 4% in July 2024. The Placer County Information Technology Department is seeking an individual to join the Application Support team. The position requires a high degree of customer and team-oriented focus to work with various departments and external agencies in support of department-wide applications maintained by Information Technology. The assignment functions include designing software applications, supporting reporting needs, and third-party and in-house designed applications, assisting with user support, system troubleshooting, and business requirement gathering. Placer County is also currently accepting applications for an Information Technology Analyst - II in Application Support. Each level in this job series has different minimum qualifications. To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment: Information Technology Analyst - I #2022-15715-01 Information Technology Analyst - II #2022-15716-02 Placer County has an established telecommuting policy. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Information Technology Analyst series. Positions in this class are typically distinguished from Information Technology Analyst II by the performance of less than the full range of duties assigned to the series. SUPERVISION RECEIVED AND EXERCISED Incumbents work initially under immediate supervision from an assigned supervisor while learning job tasks, progressing to general supervision as the procedures and processes of the assigned areas of responsibilities are learned. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide technical and functional supervision over technical and/or para-professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following. Incumbents assigned to the Information Technology Analyst I classification initially perform the following duties in a learning and/or on-the-job training capacity. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization. Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; designing and directing project testing and quality assurance processes for assigned projects; Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Performs other related duties as assigned. Functional Assignment Areas (While the majority of duties assigned to a position typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple areas) When assigned to Business Systems Analysis/Application Development (In addition to general duties) duties may include but are not limited to: Interacts with clients to analyze their business requirements and recommends technology solutions; identifies and maps business processes; gathers user requirements and translates non-technical business requirements from the Business Process Analyst or other assigned management staff into technical software specifications. Writes application and/or system design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Coordinates design, development and implementation processes with system programmers, network analysts, database administrators, and server administrators to implement new or modified application software. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Serves as main client interface on all aspects of application development projects. For third party software, coordinates project activities with vendors; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details; ensures compliance with County specifications and drives resolution of identified software bugs and deficiencies. Writes, revises, and maintains computer programs based on established specifications, using various computer languages and/or database platforms. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to users of particular applications. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of experience with applications and operations of computers. Training: Equivalent to the completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. Notice: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those being used by the hiring department. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improved County processes or services. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent County and Department policies and procedures. Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology if needed by the specific assignment. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those encountered during the course of the work. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends, and holidays. Functional Assignment Areas When assigned to Business Systems Analysis/Application Development (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and work flow analysis. Various programming and scripting languages. Ability to: Learn to conduct business process and needs analysis and propose technology solutions. Learn to develop information system designs, flow charts, report layouts and screen designs. Learn to read and interpret source code from one the County's commonly used programming languages; develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting - frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: Open Until Filled