638 Information Technology and Communication Services jobs

IT Generalist Job Description

The ideal candidate will be a seasoned public sector professional with a broad range of experience in the operations, services, and activities of a comprehensive administrative services program including accounting, finance, investments, collections, purchasing, franchise agreements, billing, payroll, budget preparation, contract administration, grant administration, human resources, risk management, and information technology.  A thorough understanding of financial and budgeting processes and principles, and the ability to foster a team environment that promotes staff development, creativity and innovation is desired in the ultimate candidate.   

Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification received a general wage increase of 4% effective 7/2/22 and is scheduled to receive subsequent general wage increases of 4% in July 2023 and 4% in July 2024. The Information Technology Department (ITD) is seeking an individual to join the Enterprise GIS Team. This position is responsible for working closely with offices throughout Placer County to build solutions, make recommendations, and support the ArcGIS Online and Enterprise environments. The ideal candidate will have a strong background in GIS, including management of SDE data, web services, ArcGIS Enterprise, and ArcGIS Online. Incumbents are expected to demonstrate the ability to solve complex business problems as well as to complete tasks with minimal guidance. Placer County has an established telecommuting policy. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee's salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Professional benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; translates business requirements into system deployments, including the development of design specifications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Information Technology Analyst series. Positions in this class are distinguished from Information Technology Analyst I by the performance of the full range of duties. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Information Technology Analyst II classifications are distinguished from the Information Technology Specialist classification series in that the Information Technology Analyst series describes positions with professional/analytical responsibilities where the primary duties include the analysis of business and/or system needs, the evaluation of current systems, and the design of solutions to meet the identified business or system needs, including work which emphasizes business systems analysis and the development of technology solutions to resolve application problems or improve efficiency; network/telecommunications systems analysis, design, and administration; system analysis, design, and administration, and/or database analysis, design, and administration. In contrast, the Information Technology Specialist classification describes positions with responsibility for providing a broad range of routine and complex duties in support of specialized systems, including user support, system troubleshooting, review of business processes and communication of user requirements/problems to a vendor or statewide system which then architects and develops the technical solution, implementation of system upgrades or modifications, and user training. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under direction from an assigned supervisor, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures and involves planning and/or determining specific procedures or equipment required in order to meet assigned objectives and solve non-routine problems. Only unusual matters are referred to a supervisor. Incumbents may also receive technical and functional supervision from a Senior Information Technology Analyst. Incumbents may provide direct supervision over technical and/or specialist level staff. Incumbents may exercise technical or functional supervision over other professional staff on a project basis. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following. Incumbents assigned to the Information Technology Analyst I classification initially perform the following duties in a learning and/or on-the-job training capacity. Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating County network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization. Is responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; designing and directing project testing and quality assurance processes for assigned projects; Coordinates information technology activities of County department(s), division staff, and/or vendors consistent with project plans; identifies and resolves obstacles to progress, prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other County employees, vendors, and the public using principles of good customer service. Exercises technical or functional supervision over technical and/or para-professional staff. Exercises functional supervision over other professional staff on a project basis. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Performs other related duties as assigned. Functional Assignment Areas (While the majority of duties assigned to a position typically fall within one of the following areas, incumbents may also be assigned duties that cross multiple areas) When assigned to Business Systems Analysis/Application Development (In addition to general duties) duties may include but are not limited to: Interacts with clients to analyze their business requirements and recommends technology solutions; identifies and maps business processes; gathers user requirements and translates non-technical business requirements from the Business Process Analyst or other assigned management staff into technical software specifications. Writes application and/or system design specifications, designs application and/or system flow diagrams, schematics, file structures, reports, forms and menus; prepares a definition of the problem, the desired output, and performance requirements. Coordinates design, development and implementation processes with system programmers, network analysts, database administrators, and server administrators to implement new or modified application software. Designs, develops and maintains websites, including the design of website navigation and application frameworks and creates database connections. Performs various system quality assurance activities; tests, troubleshoots and debugs system issues using appropriate technology; prepares and executes testing plans to validate functionality and resolve issues. Serves as main client interface on all aspects of application development projects. For third party software, coordinates project activities with vendors; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details; ensures compliance with County specifications and drives resolution of identified software bugs and deficiencies. Writes, revises, and maintains computer programs based on established specifications, using various computer languages and/or database platforms. Conducts training pertaining to the use of new applications or systems for users and/or other information technology staff. Provides professional systems support to users of particular applications. When assigned to Database Architecture/Administration (In addition to general duties) duties may include but are not limited to: Performs database management and administration tasks; troubleshoots and resolves database problems; monitors and tunes database applications; verifies the integrity of data within the database. Ensures maximum database availability and database protection, monitors and administers database security. Creates and tests database backups; performs backup and recovery tasks. Designs and modifies database structures, tables and files; implements design using established techniques. Performs database queries and data analysis processes. Installs, configures, and administers database related reporting tools or Web software required for County applications. Develops and maintains standards, procedures, and methodologies for effective operation, access and data integrity of County database systems. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. Occasional evening, holiday and/or weekend work may be required. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years of professional level information technology experience comparable to Information Technology Analyst I with Placer County Training: Equivalent to the completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information technology or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Structured analysis and database concepts. Computer hardware and software systems similar to those being used by the hiring department. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology, in order to improve County processes or services. Communicate technical information to a wide variety of users. Interpret and explain pertinent County and Department policies and procedures. Explain the values and limitations of services requested. Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology if needed by the specific assignment. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those encountered during the course of the work. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends, and holidays. Functional Assignment Areas When assigned to Application Development (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Basic principles and practices of business operations and work flow analysis Various programming and scripting languages. Ability to: Conduct business process and needs analysis and propose technology solutions. Develop information system designs, flow charts, report layouts and screen designs. Read and interpret source code from one the County's commonly used programming languages; develop a working knowledge of new programming languages. Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools. When assigned to Database Architecture/Administration (In addition to general knowledge and abilities) knowledge and abilities may include but are not limited to: Knowledge of: Database architecture & administration. Database design methods and techniques. Database security methods, procedures and best practices Techniques for defining logical relationships among data, processes or events. The operating systems and database software utilized by Placer County. Ability to: Troubleshoot database related problems. Ensure maximum database availability and that data integrity is maintained. Design and modify database structures. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, squatting, climbing and crawling. Lifting - frequent lifting up to 20 pounds, occasional lifting up to 80 pounds. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: Open Until Filled

Description The IT Department is recruiting for Information Technology Security Manager. Please click HERE to view a copy of our recruitment brochure. The first review of applications is on January 25, 2023, at 12:00 PM (PT). Applications submitted after this date may not be considered and the recruitment may close without notice after the first review date. A resume must be submitted with the completed City application. To apply for this outstanding opportunity, please complete an application package online by clicking "Apply" just above this box. For additional information, please contact the Human Resources Department at: 3300 Capitol Ave., Building B Fremont, CA 94538 Ph: (510) 494-4660 humanresources@fremont.gov Closing Date/Time: Continuous

The County of Los Angeles Third Supervisorial District, Board of Supervisors is conducting a search for a Communications & Press Deputy. This is an unclassified (at-will) position. Interested individuals must apply as directed in the brochure. To download the brochure, click on the link below: https://bit.ly/3UoDrV4 To view and print a copy of the brochure for this position, you must have Adobe Acrobat Reader installed on your computer. THE COUNTY OF LOS ANGELES IS AN ACTIVE EQUAL OPPORTUNITY EMPLOYER Closing Date/Time:

Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification received a general wage increase of 4% effective 7/2/22 and is scheduled to receive subsequent general wage increases of 4% in July 2023 and 4% in July 2024. Placer County's Department of Information Technology (Telecommunications / Network Infrastructure Program) is responsible for designing, implementing, operating, and maintaining the Placer County local and wide area networks and is seeking an experienced network systems professional to join the team. This position interacts with customers and project teams to assist with network infrastructure designs, expansions, configurations, and maintenance. The incumbent will work closely with the County's service providers, partners, and hardware vendors. The network infrastructure consists of products from Cisco Systems and HP/Aruba dispersed over 40 locations/campuses throughout the County. Ideal candidates should have in-depth knowledge of network technologies, hardware, and software, as well as a thorough understanding of networking concepts and systems, such as routing and switching, WAN/LAN, Cisco, and HP/Aruba network devices, VoIP, IP Video systems, hosted (Cloud) networking infrastructure, WLANs/Wi-Fi, cabling infrastructure, and Carrier Transmission Systems. Additionally, the ideal candidate should be experienced and skilled in vendor/partner management, project management, customer service, business/cost analysis, troubleshooting, and problem solving. While this position is stationed in Auburn, some travel to other work locations throughout Placer County, including the Tahoe and Roseville areas, is required. Possession of industry certifications from Cisco Systems and HP/Aruba are desirable but not required. Placer County has an established telecommuting policy. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee's salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view Professional benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, analysis of complex business processes and requirements and the development of applications; network infrastructure; and database management; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of managing large, complex projects and leading project teams and/or providing expertise and guidance in complex information systems analysis and solutions, including definition of user requirements, feasibility studies, design, program specifications, testing, and implementation; and performs other related duties as assigned. May provide functional, technical, or direct supervision over subordinate technical and/or professional staff. DISTINGUISHING CHARACTERISTICS This is the lead/advanced journey-level class in the Information Technology Analyst job family. This class is distinguished from the class of Information Technology Analyst II because incumbents in the Information Technology Analyst Senior class perform complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization; and/or, coordinating/administering projects that are moderate/large in size and scope, requiring the direction of multiple staff and the procurement/utilization of significant resources management. The Information Technology Analyst Senior is distinguished from the Information Technology Supervisor in that the former may be responsible for providing direct supervision where the emphasis is on the application of technical expertise, with supervisory responsibilities incidental to the technical expertise while the latter's primary responsibility is for performing full, first-line supervisory responsibilities including planning, assigning and evaluating the work of subordinates and is responsible for a program area within a work unit or department. SUPERVISION RECEIVED AND EXERCISED Incumbents at this level work under general direction from an assigned supervisor or manager, working from broad policies and towards general objectives and referring specific matters to a superior only when interpretation or clarification of organizational policies is necessary. May exercise technical, functional, and/or direct supervision over professional and technical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and modification within area of expertise. Analyzes and evaluates computer network design (including the County's overall network), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to personnel of customer departments; analyzes questions and recommends appropriate corrective action as necessary. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, telecommunications systems, and/or audio/video systems. Directs the work of peers and/or subordinate professional information technology staffed on assigned projects. Recommends the appointment of personnel; provides or coordinates staff training; provides standards and operating guidelines; provides timely input on performance evaluations and disciplinary matters, as assigned. Provides budget recommendations and assists in budget preparation and administration; prepares cost estimates for budget; monitors and controls expenditures. Provides technical and functional supervision of contractors/vendors. Provides after hours technology support as assigned. Depending on area of assignment: Coordinates the activities of County technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure inter-operability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration, maintenance and administration of highly complex network infrastructures, telecommunications systems, or server platforms and operating system components. Oversees the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers and other devices which utilize the County network. Scans and monitors network activity, filters malicious activity and virus probability; retrieves data for investigative purposes. Defines and maintains County/Department network and data security standards. Performs computer forensics as requested by County legal department, auditors, or other authorized requests. Conducts research on latest security threats and uses new security products to help maintain the integrity of the County's network. Develops security procedures and policies. Acts as the project lead over moderate/large business analysis projects; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Project-related duties may include: Determining and developing cost benefit analyses for project justifications; developing projected budgets and resources needed to conduct the work; evaluating risk concerns and options; providing technical input into the development of specifications for "requests for proposals" pertaining to external services; reviewing vendor submissions and providing recommendations on vendor selection; Monitoring vendor performance to ensure compliance with County specifications; ensuring project compliance with County procedures or protocols, budgetary constraints and staff/resource utilization; Serving as the primary client interface on assigned projects; reviewing recommendations with clients and receiving approval to proceed; reviewing final outcomes with the client and obtaining their sign off that all work has been conducted in accordance with client requirements; Assigning and directing project team members that cross multiple IT disciplines and/or departments; as well as other resources, on assigned projects to ensure compliance with schedule, budget and project specifications; Coordinating the activities of contract personnel and/or vendors, consistent with project plans; identifies and resolves obstacles to progress; and Designing and directing project testing and quality assurance processes for assigned projects; Provides recommendations for developing and/or improving hardware, software, and/or web-based applications across multiple County departments in order to accomplish business goals; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal control, network security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust and/or unpleasant odors, marked changes in temperature and humidity, and may occasionally require work in confined spaces. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Two years journey level professional information technology experience comparable to an Information Technology Analyst II with Placer County. Training: Equivalent to completion of a Bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency. Required License or Certificate: May need to possess a valid driver's license- as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of effective team building, team leadership and conflict resolution. Advanced principles and practices of project management and work flow analysis. Advanced principles and practices of systems and procedures analysis and design. Complex software tools, test equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Computer hardware and software systems being used by the hiring department. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of record keeping. Modern office procedures, methods and equipment. Ability to: Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendation related to complex IT problems. Analyze, diagnose and resolve problems of the most complex nature and provide guidance to others in the diagnosis and resolution of complex problems. Lead, train, assign, schedule and review the work of technical and/or professional information technology staff. Effectively build and lead a team through all phases of complex information technology projects involving multiple IT disciplines in order to achieve departmental and/or county goals. Produce detailed design and work specifications for Requests for Proposals (RFPs), Requests for Quotes (RFQs) and Statement of Work (SOW) documents. Research and gather complex information from a variety of county, vendor and industry sources. Prepare and present highly technical documents such as network and system diagrams and circuit schematics, radio frequency propagation and network coverage maps and other technical documents. Provide expertise and effectively advise professional technical staff on complex technical matters. Develop training materials; train team members in the use of complex technical equipment and software. Read, comprehend, and retain technical information on computer products and systems. Provide on-call service during off hours, evenings, weekends and holidays. Mobility-frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting-frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision-constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity -frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking-frequent hearing/talking to others on the telephone and in person. In addition to the above, depending on area of assignment: Knowledge of: Principles and practices of IP Network, Telephony and Audio Video system design techniques. Techniques and practices used in managing, designing, implementing, maintaining and operating IP Network and telephony systems including WAN/LAN, VoIP, AudioNideo systems, and associated network equipment. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TOM, TFTP, FTP, SSH, SSL, etc.). Principles and practices of business operations analysis. Principles and practices of complex database design and administration. Enterprise Level Information Technology Infrastructures. Ability to: Conduct business analysis and recommend technology solutions or business strategies that meet county, state and federal requirements. Create, present and explain complex diagrams to illustrate technology solutions. Analyze, develop, maintain and administer complex databases and database management systems similar to those being used by the assigned department. Perform advanced network administration duties, including security administration. Analyze, develop, and maintain complex network-related systems, equipment and software similar to that being used by the hiring department. PHYSICAL REQUIREMENTS Mobility - frequent standing or sitting for extended periods; frequent walking; frequent to occasional twisting; occasional pushing/pulling, bending, kneeling, climbing, squatting and crawling. Lifting - frequent lifting up to 20 pounds and occasional lifting up to 80 pounds may be required, depending upon assignment. Vision - constant use of good overall vision for reading/close up work; frequent use of color perception and eye/hand coordination; occasional use of depth perception and peripheral vision. Dexterity - frequent repetitive motion from writing and using a computer keyboard; frequent grasping, holding and reaching. Hearing/Talking - frequent hearing/talking to others on the telephone and in person SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at payala@placer.ca.gov or (530) 886-4637. Closing Date/Time: Open Until Filled

The Placer County Information Technology Department is seeking a Senior Information Technology Analyst for an assignment within the Infrastructure Services Division. This senior position is responsible for the assessment, configuration, development, implementation, maintenance, and replacements of enterprise information technology systems and applications. This position also performs professional duties involving the development of specifications, recommendations for IT system operations; works with customers to coordinate various system activities including problem resolution, troubleshooting, functional testing, delivery of standard, customized systems training, documentation, and providing end user support. Placer County has an established telecommuting policy. The eligible list established as a result of this recruitment may be used to fill additional vacancies as they arise, subject to position-specific requirements. Please visit our website to learn more information and to apply.   Placer County is an Equal Opportunity Employer.

Description The City of Fremont is recruiting for Deputy Information Technology Director. Please click HERE to view a copy of our recruitment brochure. The first review of applications is on December 8, 2022, at 12:00 PM (PT). Applications submitted after this date may not be considered and the recruitment may close without notice after the first review date. A resume and cover letter must be submitted with the completed City application. To apply for this outstanding opportunity, please complete an application package online by clicking "Apply" just above this box. For additional information, please contact the Human Resources Department at: 3300 Capitol Ave., Building B Fremont, CA 94538 Ph: (510) 494-4660 humanresources@fremont.gov Closing Date/Time: Continuous

Description This position is responsible for all functional and technical aspects of one or more modules of an ERP system used to support and maintain the college business practices, such as Student/Instruction, Human Resources/Payroll, Finance, Financial Aid, and related regulatory compliance reports and procedures. It is also responsible for creating, modifying and maintaining customizations utilized by functional users on multiple campuses. This position is responsible for the successful transition and migration of data, interfaces and customizations to the District’s ERP system. To meet these requirements, this position performs advanced analysis, development, coding, testing and documentation of software applications on multiple platforms for academic and/or business purposes, following industry-standard systems development and project management best practices. This position is responsible for all of the functions associated with project management, project liaison, data modeling, and systems development, and for providing future architectural direction of complex, multi-faceted computer systems, applications, and external interfaces on multiple platforms for academic and/or business purposes. Incumbents in this position must frequently consult with staff and coordinate projects for design and modification of ERP modules and bolt-on applications. This position provides technical support, troubleshooting and problem resolution for staff on computer applications; develops and maintains interfaces to external systems; creates, maintains and modifies applications for an evolving business environment and in support of critical functions and operations. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. Examples Of Functions and Tasks REPRESENTATIVE DUTIES - The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as a leader for projects by coordinating and otherwise involving staff members from multiple organizational units; follows systems development life-cycle techniques, utilizes joint application development processes, employs project management techniques and is knowledgeable about specialized software packages and applications.Troubleshoots application errors; isolates problems from symptoms, determines alternatives and develops and implements solutions; works with user community to improve user instructions and training for greater understanding of application functionality.Defines the scope and objectives for applications, along with constraints and system requirements; analyzes and defines current organizational functions, processes, sources and uses of information, and other data to determine application needs and requirements.Analyzes user business processes and designs applications and solutions to optimize their use of systems; documents work and information flow using organization and data flow charts and other related materials; designs and produces application design specifications and documentation on inputs, outputs, and data structures.Designs inputs, including data entry screens, scanner forms and files; designs outputs, including reports, files, and display screens; designs, develops, and implements logical and physical database structures and corresponding internal relationships.Programs and modifies in-house and third party applications by creating and editing .css, HTML, JavaScript, groovy and related files to meet specifications provided by web designers.Designs, codes, tests, and maintains application software on ERP administrative systems, sub systems within networked platforms and integrated data management packages that supports the District’s business and instructional processes; consults with users on applications and data requirements.Coordinates and guides the work of project team member in converting or integrating applications among platforms; installs, integrates, tests, and tunes software according to test results.Coordinates and implements data conversions, integration, and transitions; develops user and system documentation; plans and conducts user training, including preparation of training materials.Provides technical support, problem resolution, and data research for end users; provides support and training for integrated data management applications.Participates in and facilitates planning and implementation of long range systems goals; researches and participates in the development of system requirements, and evaluation and selection of information systems.Establishes standard operating procedures (SOP) and provides inputs to and follows support level agreements (SLA).Conducts feasibility studies for proposed applications and prepares recommendations for customers; estimates value-added potential in enhanced service, productivity, and financial benefit.Maintains up-to-date knowledge of evolving computer technologies, including hardware, software, languages, problem solving techniques, and development tools; prepares periodic briefings on technologies that would have relevance to the District.Coordinates with vendors and users to integrate third party software into District systems and databases.Designs, codes, tests, and maintains data transformation services for transfer of data between the primary host system and database and auxiliary operating systems, databases, and third party applications.May train and provide work direction to assigned student workers and temporary help as assigned.Performs related duties as required. QUALIFICATIONS - The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: ERP systems such as Ellucian Banner with Linux operating system. Programming languages used by the District such as PL/SQL, SQL*Plus, Oracle Forms, Java, css, JavaScript, MySQL, Perl, HTML, HTTP, APIs and Web Services Program development techniques, procedures, tools, documentation requirements, and System Development Life Cycles (SDLC). Complex principles and procedures of computer systems, including analysis and design. Relational database concepts, design techniques, and tools. Computer file methods, structured testing techniques, with object-oriented software development techniques and tools. Problem solving and analytical skills. Complex software applications, operating systems, hardware, telecommunications, and networking principles Interpersonal skills to facilitate small group processes, conduct training, provide technical support, and apply understandable lines of questioning when trying to understand department needs or problems. Ability to: Analyze technical problems and to develop and apply appropriate solutions. Evaluate user interfaces for compliance with accessibility standards and principles. Identify resources necessary to provide any information and assistance required to complete tasks. Develop and implement project plans leading the successful, on-time completion of tasks. Conduct information interviews through individual conferences and group processes, and then translate user requirements into computer programs and systems. Coordinate systems development functions and steps and follow logical progressions for programming systems. Design, program, install, and maintain programs for original and purchased applications and systems, including databases. Design Database schemas and analyze relational database tables, triggers, and procedures Use entity relationship (ER) and data modeling tools to document designs. Provide training to online users in use of computer equipment and operating procedures and communicate technical and complex information to non-technical users. Read, understand and apply information from technical manuals and education code regulations. Adapt to changing technologies and learn functionality of new equipment and systems. Prioritize work in order to meet deadlines and schedules. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Operate a variety of computer terminals, printers, and peripheral equipment. Minimum Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Examples of ways to obtain the knowledge and abilities would be: Education/Training: Bachelors Degree or 4 years of college with major course work in computer science or a related field. Experience: Nine years of increasingly responsible analysis and programming experience. A Bachelor’s degree in computer science or related field may be substituted for four years of related experience. License or Certificate: Possession of a valid California driver’s license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT - The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally walk, stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Supplemental Information Sierra College is a Community College located near Sacramento, California where a heavy emphasis is placed on academic excellence and student success. Since its founding in 1936, Sierra College has focused on quality instruction and meeting the evolving needs of the students and communities that it serves. The Sierra Community College District covers more than 3,200 square miles and serves the Northern California foothill counties of Placer and Nevada, as well as parts of El Dorado and Sacramento. We serve over 16,000 students throughout the region in both on-ground and online courses, including students at our main Rocklin Campus as well as at three centers located in Grass Valley, Tahoe/Truckee, and Roseville. Our District prides itself on academic excellence. Sierra College has a strong commitment to the achievement of equity and inclusion among its faculty, staff, and students and values the rich, diverse backgrounds that make up the campus community. A strong candidate for this position must demonstrate a profound understanding of and experience with successfully supporting individuals with varying backgrounds. This includes persons with disabilities, various gender identities and sexual orientations, as well as individuals from historically underrepresented communities and other groups. Our District is committed to providing strategies for success and proactive student-centered practices and policies focused on eliminating equity gaps to ensure the District provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all. As an institution, Sierra College is committed to eliminating the equity gap in all student populations with dynamic, learner-centered practices and policies that fully engage the college community. The ideal candidate will share the College’s commitment to helping its racially and socioeconomically diverse students succeed in their degree and career objectives. Currently, Sierra College enrolls 16,500 students per term, where approximately: 21% of Sierra College’s students are Latin(o)(a)(x)(e), 3% are African-American, 3% are Filipino, 6% are Asian-American, 1% are Native American, 8% are multiracial and 58% are White. The successful candidate will join a College dedicated to the use of culturally responsive strategies and methods that meet the varying needs of our students, faculty, staff, and surrounding community. Sierra College demonstrates its commitment to equity by supporting ongoing professional development for students, faculty, and staff. These opportunities include trainings and workshops on equity and inclusion, SC4 (Sierra College Community, Creativity, Culture, and Collaboration Training), active Academic Senate standing committees concerned with student success and equity, a Presidential Equity Advisory Committee (PEAC), culturally responsive student engagement centers, support for our undocumented and AB540 students, campus-wide equity summits, a robust set of programs, events, and conferences related to equity-mindedness and supporting the success of our diverse students. Need Help With Your Online Account? Use the online Help Guide or contact the NEOED Applicants Support Line at 855-524-5627 if you need assistance with your online applicant account. Applicant Support is available between 6 a.m. and 5 p.m. Pacific Time, Monday through Friday. REQUIRED APPLICATION DOCUMENTS: A Sierra College application, A resume, and A cover letter of no more than 4 pages that addresses: Please describe the transferable experience, knowledge, skills and abilities you possess to serve in this role. What culturally-inclusive/equity-minded practices/strategies would you incorporate into this role? Please describe your evidence of the responsiveness to and understanding of the racial, socioeconomic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning), sexual orientations, gender identity and expressions as these factors relate to the need for equity-minded practices within the classroom and in the campus community. Travel expenses may be partially reimbursed for candidates traveling beyond a 150 mile radius for second round interviews. All other travel expenses will be borne by the candidate (if in person interviews). Other terms and conditions of employment are specified in the applicable collective bargaining agreements on file in the District Human Resources Department. Position description of record on file in the Human Resources Department. *Sierra Community College District currently operates campuses in Rocklin, Roseville, Truckee and Grass Valley. In its management of a multi-campus environment, the District reserves right of assignment including the right to change assignment locations and shift assignments based on District need. Although this position may currently reside at the Rocklin campus, the assignment location may be subject to change as needed. Additionally, the district reserves the right to cancel, revise or re-announce this position as well as any and all positions at any time. EEO / TITLE IX EMPLOYER Sierra College is an equal employment opportunity employer committed to nondiscrimination and the achievement of diversity and equity among its faculty, staff, and students. Persons with inquiries about the application of Title IX and/or EEO may contact the Director of Diversity, EEO & Title IX (Title IX Coordinator) at the address below, at (916) 660-7006 or via email at EEOT9@sierracollege.edu . Persons with questions regarding reasonable accommodation of physical and other disabilities should contact the Sierra College Human Resources Department at (916) 660-7105. If you have limitations hearing or speaking, the State of California offers a specially-trained Communications Assistant (CA) that can relay telephone conversations for all of your calls. Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard phone. If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality and language-specific numbers below. The call will be routed to the CRS provider. TTY/VCO/HCO to Voice English 1-800-735-2929 Spanish 1-800-855-3000 Voice to TTY/VCO/HCO English 1-800-735-2922 Spanish 1-800-855-3000 From or to Speech-to- Speech English & Spanish 1-800-854-7784 Sierra Community College offers benefit packages to full-time employees including: family coverage health, dental and vision insurance, Public Employee's Retirement System (PERS) OR State Teachers Retirement System (STRS) retirement, income protection, life insurance, sick leave, vacation, and holidays as provided according to District policy. Closing Date/Time: Continuous