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  • Emergency Medical Services Coordinator

    Riverside, California United States CITY OF RIVERSIDE, CA Full Time $89,724.00 - $132,600.00 Annually Dec 05, 2025
    City of Riverside Employer:

    CITY OF RIVERSIDE, CA

    Are you looking for a new career without the commute? Come see what all the excitement is about in Riverside. Bring your skills and experience and become a part of this dynamic community.Riverside is situated just southwest of the 91 and 60 Freeways at the juncture of Interstate 215 with established transportation corridors accessible by freeway, air, train or bus. Riverside, as one of the top five metro areas in the United States for growth in office, retail, manufacturing and apartments construction has rapidly become a focal point of growth in the region.  

    Job Description

    The Position

    Join a team dedicated to delivering the highest level of emergency medical care to the Riverside community. The Riverside Fire Department is seeking a dynamic and passionate EMS Coordinator to help lead, educate, and elevate our EMS program. This position offers a flexible 4/10 schedule and the opportunity to shape the skills of our firefighters, ensuring they provide exceptional service when it matters most!!

    The City of Riverside Fire Department is accepting applications for the position of Emergency Medical Services Coordinator to fill one (1) current vacancy. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.

    Under general supervision, the Emergency Medical Services Coordinator plans, coordinates, and oversees all aspects of the Fire Department’s Emergency Medical Services (EMS) Program. This position assists in the development, implementation and evaluation of EMS objectives, policies, procedures and training and operating standards; and to do related work as required.

    Supervision Received and Exercised
    Receives general supervision from the Fire Battalion Chief. This position does not exercise supervision.

    Reports To: Fire Battalion Chief

    Work Performed

    Duties include but are not limited to the following:
    • Review, monitor and revise continuing education program course content to ensure employees meet state and national requirements; conduct and/or schedule and coordinate training.
    • Investigate complaints and inquiries related to EMS; oversee, recommend and coordinate corrective action.
    • Develop and maintain positive communications and working relationships with other departments, divisions, and outside agencies and organizations; represent the Fire Department on all state and local EMS activities; research, prepare and present various reports and public presentations related to the City's EMS program.
    • Assist in the testing, evaluation and selection of personnel; train all current and new paramedics and emergency medical technicians.
    • Participate in developing ongoing dispatcher training programs and curriculum for the Emergency Medical Dispatch program; facilitate Cardiopulmonary Resuscitation (CPR) training and other mandatory training as required for EMD dispatchers.
    • Evaluate the knowledge and skills of Public Safety Dispatchers in the area of Emergency Medical Dispatch through observation, and by administering written and practical exams to ensure performance standards.

    Knowledge, Skills & Abilities
    Knowledge of:
    • Operations, services and activities of an Emergency Medical Services program.
    • Modern and complex principles and practices of public safety and EMS operations.
    • Modern methods used to develop, implement, and monitor an EMS program Pre-hospital care system and emergency health care practices and procedures.
    • Management skills necessary to plan and organize tasks.
    • Concepts and principles of EMS Quality Improvement.
    • Pertinent federal, state, and local laws, codes and regulations.
    • Proper operation of radio, telephone, computer-aided dispatch (CAD), and other types of communications equipment.
    • State and local laws and regulations relating to Emergency Medical Programs and Services.
    • Modern office methods, equipment and procedures.
    Ability to:
    • Organize, plan, implement and assume management of the EMS program, including scheduling, coordination and conflict resolution.
    • Evaluate provision of paramedic and EMT medical care through direct observation and review of medical reports.
    • Be proactive in anticipating and preparing for changing trends in the provision of health care in general and EMS in particular.
    • Train and evaluate EMS and EMD personnel for compliance with pertinent federal, state and local laws, codes and regulations.
    • Monitor the accuracy and quality of emergency medical service calls.
    • Understand and interpret rules and procedures, provisions of federal, state and local laws and explain them to others.
    • Operate and control radio-telephone, computer terminal, and other office equipment.
    • React quickly, efficiently and calmly in an emergency situation and adopt effective course of action.
    • Establish and maintain effective working relationships with others.


    Qualifications

    Recruitment Guidelines:

    OPTION I

    License: Possession of a valid license to practice as a Registered Nurse in the State of California.

    Experience: Two years of experience as a Registered Nurse in an acute care hospital setting, one year of which must have been in an emergency department.

    OPTION II

    Certificate: Possession of a certificate as an Emergency Medical Technician (Paramedic), and possession of an Advanced Cardiac Life Support certificate as defined by the American Heart Association.

    Experience: Four years of experience as an Emergency Medical Technician (Paramedic).

    Necessary Special Requirements:
    • Possession of EMT Paramedic certification or California Registered Nurse Licensure.
    • Attainment of an Advanced EMD Certification through the National Academies of Emergency Dispatch within the probationary period.
    • Possession of, or ability to obtain prior to appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License.


    Highly Desired Qualifications:
    • Advance Cardiac Life Support (ACLS) Instructor, Pediatric Advanced Life Support (PALS) Instructor, Cardio Pulmonary Resuscitation (CPR) Instructor, Heart Saver Instructor, Prehospital Trauma Life Support (PHTLS) Instructor or the ability to obtain within 18 months of employment.
    • Qualified as a Riverside County Emergency Medical Service Agency Continuing Education provider or ability to obtain status during probation.
    • Possession of Designated Infectious Control Officer Certification or the ability to obtain during probation.


    Selection Process

    IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:
    If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

    The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

    It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

    Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination.

    NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

    EDUCATIONAL REQUIREMENTS:
    Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

    Education obtained outside the United States (US) require one of the following options:
    An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ .An advanced-level degree from an accredited US college or university.
    All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

    THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

    Benefit Level II includes Senior Management, Management and Professional classifications (Exempt)

    The City offers an attractive benefits package, the central provisions of which are as follows:
    • Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3-year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
    • Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation. The required employee contribution is 50% of the normal cost. And is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
    • Health Insurance - The City offers six health insurance plans and contributes up to $1,734 per month for HMO plans (family coverage).
    • Dental Insurance - The City provides three dental insurance plans and contributes up to $85 per month.
    • Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage.
    • Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k).
    • Deferred Compensation - The City will contribute the following amounts per month, with a minimum employee contribution of $12.50 per check:
      • Management and Professional Units: $150/month
      • Senior Management Unit: $175/month


    • Leave Benefits - Includes vacation leave, sick leave, bereavement leave, and holiday benefits. Please refer to the Fringe Benefits and Salary Plan for specific details.
    • Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation.
    • Long Term Disability - The City offers optional enrollment in the Long-Term Disability Plan.
    • LegalEase Plan - Optional legal services plan for employees and eligible dependents.
    • Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents.
    • Vacation Accrual - 0-9 yrs. = 144 hrs., 10+ yrs. = 184 hrs.
    • Administrative Leave -
      • Management and Professional Units: 64 hrs. per fiscal year.
      • Senior Management Unit: 80 hrs. per fiscal year.

    For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1

    For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.

    Closing Date/Time: 1/4/2026 11:59 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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How Emergency Management Jobs Help Save Lives: A Guide for Job Seekers

How Emergency Management Jobs Help Save Lives: A Guide for Job Seekers
 

What Are Emergency Management Jobs in Government Agencies?

Emergency management careers in government agencies are crucial roles dedicated to protecting communities and coordinating responses to disasters and crises at local, state, and federal levels. Read on to find out if a job in this field is the right job for you.

These positions focus on safeguarding public safety and minimizing the impact of emergencies through careful planning, efficient response, and effective recovery efforts.
Government emergency management jobs typically exist within:
  1. Local government: City or county emergency management offices
  2. State government: State emergency management agencies
  3. Federal government: Federal Emergency Management Agency (FEMA) and other federal departments
Key responsibilities of government emergency management professionals include:
  1. Developing and maintaining emergency operations plans
  2. Coordinating with various government departments and agencies
  3. Managing emergency operations centers during crises
  4. Allocating resources and personnel during emergencies
  5. Conducting risk assessments and hazard analyses
  6. Implementing public education and awareness programs
  7. Overseeing disaster recovery and mitigation efforts
  8. Ensuring compliance with relevant laws and regulations
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Imagine being the person who designs an early warning system that saves thousands of lives during a tornado, or the one who coordinates a multi-agency response to a major flood. These are real examples of the critical work government emergency managers do. Did you know that government emergency management isn't just about responding to disasters? A significant part of the job involves prevention, preparedness, and helping communities become more resilient. Your work could stop a crisis before it even begins.

Government emergency managers must stay updated on the latest technologies and best practices. From using advanced weather modeling to predict severe storms to leveraging social media for public communication during crises, these professionals are at the forefront of applying innovative tools to protect citizens.

As climate change increases the frequency and severity of natural disasters, and as our society faces new challenges like cybersecurity threats, the role of government emergency management professionals becomes ever more vital.
 

The Impact of Emergency Management on Communities

Government emergency management professionals play a pivotal role in safeguarding lives, protecting property, and ensuring the resilience of communities in the face of disasters and crises. Their work touches every aspect of community life, often in ways that citizens may not immediately recognize. Emergency managers are at the forefront of protecting public safety. They develop early warning systems for natural disasters, create and implement evacuation plans, coordinate search and rescue operations, and ensure the continuity of essential services during crises.

Imagine being the person whose carefully crafted evacuation plan saves an entire town from a devastating wildfire. That's the kind of impact you could have in an emergency management role.
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But emergency management goes beyond immediate response. These professionals work to make communities more resilient by conducting risk assessments to identify vulnerabilities, implementing mitigation strategies to reduce potential damages, educating the public on preparedness measures, and developing long-term recovery plans.

The work of emergency managers also helps safeguard local economies by minimizing disruptions to businesses during disasters, facilitating rapid recovery efforts to get communities back on their feet, and managing disaster relief funds and resources effectively. Emergency managers serve as the crucial link between various government agencies, non-profit organizations, and the private sector. This coordination ensures a unified and efficient response to emergencies, maximizes the use of available resources, and reduces duplication of efforts and potential conflicts.

Effective emergency management builds public trust in government institutions by demonstrating preparedness and competence during crises, providing clear, timely, and accurate information to the public, and showing visible leadership during challenging times.

In times of crisis, communities look to their leaders for guidance and support. As an emergency manager, you could be that beacon of hope and stability when it's needed most.

Emergency management influences long-term community planning and development by advocating for resilient infrastructure, informing land-use decisions to reduce vulnerability to hazards, and promoting sustainable development practices. Emergency managers also play a crucial role in ensuring that all community members, especially vulnerable populations, are protected and supported during crises. They develop inclusive emergency plans, ensure equitable distribution of resources and assistance, and address the unique needs of diverse community groups.

Emergency management isn't just about responding to disasters – it's about creating stronger, more equitable communities. Your work could help ensure that no one is left behind when disaster strikes.

The impact of emergency management on communities is profound and far-reaching. From saving lives in immediate crises to shaping the long-term resilience and development of communities, emergency managers are instrumental in creating safer, stronger, and more prepared societies. As you consider a career in emergency management, remember that your work could be the difference between chaos and order, between devastation and swift recovery. Are you ready to take on this critical role and make a lasting impact on your community?

 

Skills Required for Success in Emergency Management

Success in government emergency management roles requires a unique blend of skills that combine leadership, analytical thinking, and interpersonal abilities. These professionals must be prepared to handle high-pressure situations while maintaining a clear head and a steady hand.

Ever wondered what it takes to be the calm in the storm, the voice of reason in chaos? Emergency management demands a special set of skills – let's explore if you have what it takes to excel in this critical field.

Leadership and Decision-Making

Emergency managers must be able to take charge in crisis situations, making quick, informed decisions that can have life-or-death consequences. They need to inspire confidence in their team and the public, even under extreme pressure. This requires not just the ability to lead, but also the courage to make tough calls when lives are on the line.

Communication

Clear, effective communication is paramount in emergency management. These professionals must be adept at conveying critical information to diverse audiences, from government officials and first responders to the general public. They should be skilled in both verbal and written communication and be able to translate complex technical information into easily understandable terms.

Analytical Thinking and Problem-Solving

Emergency situations rarely follow a script. Successful emergency managers must be able to analyze complex situations quickly, identifying key issues and developing innovative solutions on the fly. It also entails factoring in people's civil rights when they face emergencies. This requires a keen analytical mind and the ability to think outside the box when conventional approaches fall short.

Stress Management and Emotional Intelligence

Working in emergency management means dealing with high-stress situations regularly. The ability to remain calm under pressure, manage one's own emotions, and respond empathetically to the stress and trauma of others is crucial. Emotional intelligence helps in navigating the human aspects of disaster response and recovery.

Collaboration and Teamwork

Emergency management is inherently a team effort, involving coordination across multiple agencies and organizations. The ability to work effectively in a team, foster cooperation, and build strong relationships with diverse stakeholders is essential.

Adaptability and Flexibility

In the ever-changing landscape of emergency management, adaptability is key. Professionals in this field must be able to pivot quickly as situations evolve, adjusting plans and strategies in real-time. They should be comfortable with ambiguity and able to function effectively in unpredictable environments.

Technical Proficiency

While not all emergency management roles require deep technical expertise, a basic understanding of relevant technologies is important. This includes familiarity with emergency management software, GIS mapping tools, communication systems, and data analysis platforms.

Cultural Competence and Empathy

Communities are diverse, and emergencies affect different groups in various ways. Successful emergency managers must be culturally sensitive, able to understand and respect diverse perspectives, and ensure that emergency plans and responses are inclusive and equitable.

Project Management

Many aspects of emergency management involve overseeing complex, multi-faceted projects. Skills in planning, organizing, and managing resources are crucial for success in roles ranging from preparedness initiatives to recovery efforts.

Continuous Learning

The field of emergency management is constantly evolving, with new threats emerging and best practices developing. A commitment to ongoing learning and professional development is essential to stay current and effective in this dynamic field.

While some of these skills can be developed through training and experience, others – like the ability to remain calm under pressure or to think creatively in crisis situations – are often innate qualities. As you consider a career in emergency management, reflect on your own strengths and areas for growth. Do you have the foundation to become a skilled emergency manager? With the right combination of natural abilities, education, and experience, you could play a crucial role in safeguarding your community and saving lives.

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Education and Training for Emergency Management Roles

Embarking on a career in government emergency management requires a solid foundation of education and ongoing training. The field demands a unique combination of theoretical knowledge and practical skills, with opportunities for continuous learning and professional development.

Formal Education:

While some entry-level positions may only require a high school diploma, many emergency management roles prefer or require a bachelor's degree. Relevant fields of study include:

  • Emergency Management
  • Public Administration
  • Homeland Security
  • Public Safety
  • Criminal Justice
  • Environmental Science

For those aiming for leadership positions or specializations, a master's degree can be highly beneficial. Advanced degrees in Emergency Management, Public Administration, or related fields can provide deeper insights into policy-making, strategic planning, and advanced crisis management techniques.

Certifications:

Professional certifications can significantly enhance your credibility and career prospects in emergency management. Some key certifications include:

  • Certified Emergency Manager (CEM) from the International Association of Emergency Managers (IAEM)
  • Associate Emergency Manager (AEM) for those early in their careers
  • Various FEMA certifications through their Emergency Management Institute

These certifications often require a combination of education, experience, and passing an exam, demonstrating your commitment to the field and your expertise.

Practical Training:

Hands-on experience is crucial in emergency management. Many educational programs incorporate practical elements such as:

  • Internships with local emergency management agencies
  • Participation in disaster simulations and exercises
  • Volunteer work or internship opportunities with organizations like the Red Cross or local Community Emergency Response Teams (CERT)

Ongoing Professional Development:

Emergency management is a dynamic field, requiring professionals to stay updated on the latest trends, technologies, and best practices. Ongoing training opportunities include:

  • Workshops and seminars offered by professional organizations
  • FEMA's Emergency Management Institute courses (many available online)
  • State-specific training programs
  • Conferences and networking events in the emergency management community

Specialized Skills Training:

Depending on your specific role or career goals, you might pursue additional training in areas such as:

  • Incident Command System (ICS)
  • National Incident Management System (NIMS)
  • Crisis communication and public information
  • Hazardous materials management
  • Cybersecurity and critical infrastructure protection

Government-Specific Training:

For those pursuing careers in government emergency management, familiarity with government operations and policies is crucial. This might involve:

  • Training on local, state, or federal government procedures
  • Understanding of relevant laws and regulations
  • Courses on interagency cooperation and coordination

Military Experience:

Many successful emergency managers come from military backgrounds. The leadership, discipline, and crisis management skills developed in the military can translate well to emergency management roles.

As you consider your educational path in emergency management, remember that the field values a combination of formal education, practical experience, and ongoing professional development. Whether you're just starting your journey or looking to advance your career, there are numerous opportunities to enhance your knowledge and skills.

 

The Future of Emergency Management

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As we look to the horizon, the field of emergency management is poised for significant evolution, driven by technological advancements, changing global dynamics, and shifting societal needs. The future of this vital profession promises both exciting opportunities and formidable challenges for those ready to step into the role of community guardians.

Emergency management is calling for innovative minds like yours - just check out the new jobs posted below and fine-tune your resume.

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