75 Dispatch and Telecommunications jobs

FIRST DAY OF FILING : October 26, 2021 at 12:30 P.M. (PT) FILING WILL BE SUSPENDED AFTER THE FIRST 500 APPLICATIONS ARE RECEIVED OR BY MONDAY, NOVEMBER 1, 2021 AT 5:00 P.M. (PT), WHICHEVER OCCURS FIRST. APPLICATIONS RECEIVED AFTER THE FIRST 500 WILL NOT BE CONSIDERED. EXAM NUMBER: J2420M TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY PLAN TO SUBMIT YOUR ONLINE APPLICATION WELL IN ADVANCE OF THE 5:00 P.M. (PT) DEADLINE ON NOVEMBER 1, 2021 AS YOU MAY BE REQUIRED TO VERIFY YOUR EMAIL ADDRESS. THIS ONLY NEEDS TO BE DONE ONCE PER EMAIL ADDRESS, AND IF YOU ALREADY HAVE A JOB SEEKER ACCOUNT ON www.governmentjobs.com/careers/lacounty , YOU CAN VERIFY AT ANY TIME BY LOGGING IN AND FOLLOWING THE PROMPTS. THIS IS TO ENHANCE THE SECURITY OF YOUR ONLINE APPLICATION AND TO ENSURE YOU DO NOT ENTER AN INCORRECT EMAIL ADDRESS. DEFINITION Operates a telephone operations computerized system or console. CLASSIFICATION STANDARDS Positions allocable to this class typically report to a Telephone Operations Supervisor and operate an automatic call distribution system, a telephone systems switching console, or other automated telephone systems at various County facilities where the traffic load is .50 or greater. The position requires working knowledge of telephone policies and procedures. Positions allocable to Telephone Operator are distinguished from the class of Radiotelephone Operator by the latter's responsibility for the regular and frequent use of radio communication devices. Essential Job Functions Assists callers and routes all general telephone inquiries, complaints and emergency calls to the proper person. Maintains an information directory of all stations served by a telephone reference system. Initiates pages in response to disaster response systems calls: code blues, code reds, or other emergency/security response systems, following established procedures. Logs and keeps records of equipment problems, long distance calls, emergencies and incidental situations, and takes messages. Acts as receptionist or information clerk and directs visitors, as required. Performs clerical functions including the use of basic typing skills in the preparation of documents or other reference materials, as required. Screens calls to determine appropriate department or representative and provide information on access for services or other general information. Compiles reports on call center activity or other workload activity, as required. Operates or monitors emergency alarm systems, emergency radio systems, and intercommunication systems and reports incidents to repair technicians or other appropriate staff, as required. Operates public address systems, as required. Requirements MINIMUM REQUIREMENTS No training or experience is required. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of a computerized written test covering listening skills, telephone etiquette and customer service, checking for errors, and vocabulary weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for written employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed at the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a " zero tolerance " policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. use of marijuana with or without prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies at any Los Angeles County Sheriff's stations. AVAILABLE SHIFT: Any Shift APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS WEEKENDS, AND HOLIDAYS. APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we may evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green " Appl y " button at the top right of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically by MONDAY , NOVEMBER 1, 2021 at 5:00 P.M., PT. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add frmartin@lasd.org as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE : Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email any outstanding required documents to sheriffexamsunit@lasd.org at the time of filing or within fifteen (15) calendar days from the date of application filing. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. COVID-19 VACCINATION All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org Closing Date/Time: 11/1/2021 5:00 PM Pacific

Description and Essential Functions Connected by Amazing Employees The City of Murrieta is accepting applications for the position of P ublic Safety Dispatch Supervisor to fill one (1) current vacancy for our Police Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate a high level of communication skills. DEFINITION Under general direction, plans, organizes, assigns, supervises, reviews and participates in the work of staff responding to police and emergency calls for service; dispatches police and fire units following prescribed procedures; conducts investigations by examining calls for service, audio recordings and interviews to determine nature of complaint and what actions may be necessary; creates and administers staff schedules; assigns dispatch personnel to training classes based on POST standards, POST compliance and individual needs; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general direction from assigned supervisory or management personnel. Exercises direct supervision over technical staff. CLASS CHARACTERISTICS This is the full supervisory-level classification in the Public Safety Dispatcher series that exercises independent judgment on specialized functions with accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, reviewing and evaluating the work of assigned staff and for providing support to management in a variety of areas. Performance of the work requires the use of independence, initiative and discretion within established guidelines. ESSENTIAL FUNCTIONS Plans, organizes, assigns, supervises, reviews and participates in the work of staff responding to police and emergency calls for service; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion. Monitors activities of the assigned shift; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements. Coordinates assigned services and operations with those of other divisions and outside agencies Implements goals, objectives, policies and priorities for assigned services and programs; identifies resource needs; researches, recommends and implements policies and procedures. Monitors and directs dispatch work activities to ensure calls are handled and processed in a timely/efficient manner; reviews calls for content and accuracy; confirms appropriate response is adhered to. Keeps superiors informed on events affecting areas of responsibility, particularly personnel problems, complaints and other occurrences having an impact on the department. Assigns and schedules staff POST training; maintains documentation of hours needed for class completion; forwards request forms for management approval and coordinates training with sworn supervisory or management staff. Provides in-service training to new staff; conducts a periodic review of training manuals and revises as needed; recommends additional staff training needs. Develops and participates in the conduct of communication training to ensure staff currency in communication knowledge and skills; as assigned, prepares and directs the preparation of training and instructional materials mandated by POST. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to manager for direction. Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response units; notifies management regarding high priority incidents, employee complaints, employee injuries or violations of policies and procedures. Works in conjunction, and as a liaison with, patrol and fire supervisors as to pending and active calls for service and functionality of the staff. Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense and dangerous situations; provides liaison to the public, responding to inquiries and resolving complaints regarding subordinate dispatchers or work unit service levels; coordinates law enforcement activities with other agencies. Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units. Receives and responds to calls from the public and staff regarding policies, procedures, general information and complaints. Conducts investigations by examining calls for service, audio recordings and interviews to determine nature of complaint and what actions may be necessary including employee counseling or disciplinary action. Serves as CLETS administrator; maintains all records and conducts bi-annual mandated staff testing; provides staff training on the CLETS system. Performs monthly audit of Missing Persons lists; contacts other agencies to provide and receive information; updates the CLETS database and generates reports. Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities; troubleshoots, tests and inspects equipment as assigned. Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons. Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff. Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files. Attends necessary training, shift briefing sessions, participates in drills, and test scenarios to prepare for unexpected emergencies. Attends department meetings and training sessions; participates in employee development as assigned; keeps abreast of developments which affect law enforcement, communications or information which would assist subordinates in the performance of their duties. Issues equipment; ensures equipment used by subordinates are maintained in keeping with established procedures and standards. Ensures staff comply with all City and mandated safety rules, regulations, and protocols. Performs other duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: High School diploma or equivalent (GED), and And five (5) years of increasingly responsible experience performing public safety dispatch duties, HIGHLY DESIRABLE Previous experience in a lead or supervisory capacity. LICENSES AND CERTIFICATIONS Possession of P.O.S.T. Basic Dispatcher certificate. Possession of a valid CA Class C driver’s license or other means that would allow for the ability to commute to meetings or trainings. NECCESSARY SPECIAL REQUIREMENTS A minimum typing ability of 40 words per minute. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and training of staff in work procedures. Principles and practices of leadership. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions. Functions, principles and practices of law enforcement and fire agencies. Methods and techniques of determining appropriate response to emergencies and dispatching needed resources. Functions and operations provided by public safety organizations, and the forms/processes/procedures used by them. Methods and techniques of scheduling dispatch staff for continuous and reliable service delivery. Operational characteristics of computer-aided communications equipment, including multiple telephone lines, wireless phone systems and radio systems. Terminology and procedures used in public safety dispatching. City and County geography, maps, streets, landmarks, and driving directions. Policies with respect to confidentiality and the release of sensitive information. Methods and techniques of preparing instructional materials. Principles and practices of data collection and report preparation. Business arithmetic. Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility. Record keeping principles and practices. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. ABILITY TO Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Assist in developing and implementing goals, objectives, practices, policies, procedures and work standards. Develop ongoing and long-term staffing schedules. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Assess and prioritize emergency situations while remaining calm and using sound, independent judgment. Memorize codes, names, street locations, and other information. Read and interpret maps and other pertinent documentation. Interpret, apply, and explain policies, procedures, and regulations. Attend to multiple activities simultaneously. Perform the most difficult call-taking and dispatching duties and operate related communications equipment properly and effectively. Obtain necessary information from individuals in stressful or emergency situations. Compile and summarize information to prepare accurate, clear, and concise reports. Compose correspondence independently or from brief instructions. Organize, maintain, and update office database and records systems. Make accurate arithmetic computations. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, and crawl below desk level to access cords and equipment; reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, psychological exam and extensive background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 93 sworn officers and 44 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two year. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in SW Riverside County. With a dynamic business environment, one of the lowest unemployment rates in the state, and a high median income, Murrieta offers its residents an exceptional quality-of-life in an engaged and connected community.. MURRIETA SUPERVISORS ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inÂthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Formula: 2.7% at 55 Member Contribution: 8.0% of compensation Final Compensation: Highest twelve (12) consecutive month period Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 7.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,537.64 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a life insurance policy equal to one time an employee's base salary, up to a maximum of $150,000. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: ÂThe City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orÂICMA-RC. The City contributes a matching amount to the employee's account on a dollar for dollar basis, not to exceed $1,800 per year. BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. Web Link:  Murrieta Supervisors Association (MSA) - MOU - 2017-2018  01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Do you possess a high school diploma or GED? Yes No 03 Please select your typing speed. 39 WPM or less 40 WPM or more 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 5 years 5 years but less than 7 years 7 years but less than 9 years 9 years but less than 13 years 13 years or more 05 The Dispatch Supervisor position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. Please ensure you have attached the certification before answering this question. I have attached a copy of my certificate or proof of successful completion I have not attached a copy of my certificate or proof of successful completion 06 How many years of lead or supervisory experience do you possess? No experience Less than two years More than two, but less than four years More than four, but less than six years More than six years 07 Please describe your lead or supervisory experience. If you do not have this experience, please enter N/A. 08 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 09 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 10 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: 11/4/2021 11:59 PM Pacific

Description and Essential Functions Connected by Amazing Employees The City of Murrieta is accepting applications for the position of Public Safety Dispatcher ll (Lateral) to create an eligibility list for the Police Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate a high level of communication skills. DEFINITION Under general (Public Safety Dispatcher II) supervision, receives police and emergency calls, and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher in that the latter provides technical and functional direction over lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are normally filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction. Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response units. Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units. Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during emergency and high priority events; relays information to appropriate dispatchers when additional resources are needed. Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense and dangerous situations. Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required. Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information. Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information including, but not limited to, driver's license, license plates and criminal history. Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff. Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency. Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files. Attends necessary training, shift briefing sessions, participates in drills, and test scenarios to prepare for unexpected emergencies. Observes and complies with all City and mandated safety rules, regulations, and protocols. Performs other duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher ll - High School Diploma or equivalent (GED). Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties. Highly Desirable: Experience as a police, fire, or medical dispatcher LICENSES AND CERTIFICATIONS Public Safety Dispatcher II: Possession of P.O.S.T. Basic Dispatcher certificate. Must obtain CPR Certification within 6 months. Must obtain EMD Certification within one year. Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute. Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions. Methods and techniques of determining appropriate response to emergencies and dispatching needed resources. Functions and operations provided by public safety organizations. Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems. Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes. City and County geography, maps, streets, landmarks, and driving directions. Policies with respect to confidentiality and the release of sensitive information. Principles and practices of data collection and report preparation. Methods and techniques of pinging cell phones through service providers to identify emergency locations. Business arithmetic. Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility. Record keeping principles and practices. City and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment. Dispatch using appropriate grammar and police codes. Memorize codes, names, street locations, and other information. Read and interpret maps and other pertinent documentation. Interpret, apply, and explain policies, procedures, and regulations. Attend to multiple activities simultaneously. Obtain vital information from individuals in stressful or emergency situations. Compile and summarize information to prepare accurate, clear, and concise calls for service. Perform technical, detailed, and responsible work within the Emergency Services Communications Center. Compose correspondence independently or from brief instructions. Organize, maintain, and update office database and records systems. Make accurate arithmetic computations. Organize own work, set priorities, and meet critical deadlines. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, psychological exam and extensive background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 93 sworn officers and 44 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two years. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. COMMUNITY Located just north of San Diego County, the City of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in SW Riverside County. With a dynamic business environment, one of the lowest unemployment rates in the state, and a high median income, Murrieta offers its residents an exceptional quality-of-life in an engaged and connected community. MURRIETA GENERAL EMPLOYEES ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding .  RETIREMENT : The City participates inÂthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Final Compensation: Highest twelve (12) consecutive month period Member Contribution: 8.0% of compensation Formula: 2.7% at 55 Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 6.5% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,537.64 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays for 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays for 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays for 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions and/orÂICMA-RC. The City shall contribute a matching amount not to exceed $1,200 per year. BILINGUAL PAY INCENTIVE : 2.5% of base pay for eligible members of the association who are fluent in the Spanish language. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Please select your typing proficiency level. 39 WPM or less 40 WPM or more 03 Do you possess a high school diploma or GED? Yes No 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 5 years 5 years but less than 7 years 7 years but less than 9 years 9 years but less than 13 years 13 years or more 05 The Dispatcher II position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. I have attached a copy of my certificate or proof of successful completion I have not attached a copy of my certificate or proof of successful completion 06 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 07 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 08 If you responded "Yes" to the previous question, pleasedescribe your experience. If you answered "no" to the previous question, please enter N/A. 09 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: 11/25/2021 11:59 PM Pacific

The Position **** 5% pay increase effective July 1, 2022*** Bargaining Unit: Local 1230 Why join the Contra Costa County Communications Division? The Communications Division operates the 911 system for nearly all fire, emergency, and medical calls County-wide and manages the dispatch of first responders to 141,000 fire and EMS incidents annually. The Fire District Dispatcher is responsible for providing general information to the public and screening calls using established Emergency Medical Dispatch (EMD) protocols and dispatching fire apparatus staff to emergency situations. The District is an "all-hazards" organization providing fire suppression, First Responder Advanced Life Support (ALS) emergency medical services as well as 911 emergency ambulance transport services for over two-thirds of the county, technical rescue, marine firefighting, water rescue. Ranking among the larger California fire agencies, the Contra Costa County Fire Protection District is a well-equipped, full-service fire agency. We are looking for someone who is: Able to multi-task and triage incoming calls and radio communications. A strong communicator with excellent interpersonal skills who knows how to talk to people, elicit pertinent information, and remain calm in stressful situations. Committed to career-long learning, and has the ability to receive constructive feedback and apply it in your future work. Adaptable with learning new technology and has excellent computer skills. Flexible, highly motivated, mature, and willing to work 24-hour shifts, weekends, and holidays. A team player who understands and embraces TEAMWORK! What you will typically be responsible for: Receiving routine and emergency calls for Fire and Medical services. Processing calls using Medical Protocol Dispatch Systems (MPDS). Providing pre-arrival instructions to callers (i.e. CPR, childbirth, choking). Transmitting messages by operating telecommunications and computer equipment. Maintaining an accurate record of location and current status on emergency response field units. Maintaining radio contact with field units and enforcing proper channel control, with discipline, and courtesy. Selecting emergency response field units in accordance with established user agency policies and procedures. Other duties as assigned. A few reasons you might love this job: You’ll be a part of an AMAZING team of dispatchers that take pride in their work. The 24-hour work schedule allows for more time with your family. We are a team of the â€best of the best†dispatchers in Northern California. You’ll have the opportunity to respond to the field as a part of our Incident Dispatch Team. A few challenges you might face in this job : Getting acclimated to the 24-hour Kelly schedule. Adjusting to a new or different way of dispatching fire and medical units. Learning a new CAD system, EMD protocols, and new geographical area. Competencies Required: Decision Making: Choosing optimal courses of action in a timely manner Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business Professional & Technical Expertise: Applying technical subject matter to the job Adaptability: Responding positively to change and modifying behavior as the situation requires Attention to Detail: Focusing on the details of work content, work steps, and final work products Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Self-Management: Showing personal organization, self-discipline, and dependability Informing: Proactively obtaining and sharing information Listening: Fully comprehending spoken communication Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations Teamwork: Collaborating with others to achieve shared goals Tentative Assessment Dates Virtual Structured Interview: week of December 6, 2021 To read the complete job description, please visit the website; www.cccounty.us/hr The eligible list established from this recruitment m ay remain in effect for 6 months. Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator’s License. Out of state valid motor vehicle operator’s license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Experience: Two (2) years of full-time (or the equivalent of full-time) experience within the last three (3) years, operating 9-1-1 telephones, Computer-Aided Dispatch (CAD), and radio communications equipment while dispatching public safety emergency services. Performance Requirement: Ability to type at a speed of not less than 30 words per minute at a PC terminal. Other Requirement: Must pass a thorough background investigation and medical screening prior to employment. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. A completed Supplemental Questionnaire is required at the time of applying. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. Online Interview: Candidates who possess the minimum qualifications will be invited to participate in an online interview. In the oral interview, candidates must achieve an average passing score of 70% or higher on each of the oral interview competencies, as well as an overall passing score of 70% of higher. The interview will measure candidates' competencies as they relate to the Fire District Dispatcher classification. These may include, but are not limited to: Self-Management, Listening, Building & Maintaining Relationships, Handling Stress, Establishing Credibility, and Decision Making. (Weighted 100%) The online interview will be administered remotely using a computer or mobile device such as a tablet. You will need access to a reliable internet connection to participate in the online interview , as well as computer or mobile device with a camera. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. COVID-19 VACCINE REQUIREMENT Please note that as of August 24, 2021, Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination will be required of all employees, including new hires. The policy requirements can be found here: https://www.cont racosta.ca.gov/DocumentCenter/View/72164/2021824-Mandatory-Vaccination-Policy-PDF?bidId= CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Pay Range: $19.08/hr. Job Posting Closing on: Wednesday, November 24, 2021 The City of Fort Worth is the 12th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 800,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. ***All education and experience must be reflective on the resume*** ALL new hires in this classification are REQUIRED to work 2nd or 3rd shifts, WEEKENDS, HOLIDAYS, and also Mandatory Overtime as necessary. The City of Fort Worth Police Department is recruiting 911 Operators. The minimum standard which provides the requisite knowledge, skills and abilities for this position is a High School Diploma or GED. All candidates must be a US citizen at the time of application. The successful candidate will: Receive emergency 9-1-1 and non-emergency calls; gather critical information, evaluate and determine the appropriate responding agency. Other Requirements. All candidates of the City of Fort Worth Police Department must be able to pass: Applicants must not have used marijuana within the last 24 months, nor illegally used any controlled substances within the last ten (10) years All applicants must meet Minimum Standards. Failure to meet Minimum Standards will result in being immediately disqualified from the hiring process. Minimum Standards are listed at the end of this announcement. An extensive background check A polygraph examination A pre-employment drug screen A CJIS fingerprint background check A psychological exam CritiCall Skills Assessment Examination: All candidates must pass the CritiCall Skills Assessment Test with a passing score. The CritiCall test is administered between 9 AM - 3 PM, at City Hall, 200 Texas St, Fort Worth, TX 76102. (Photo ID is required). For appointments to take the CritiCall Skills Assessment, please contact 817-392-7750. Due to social distancing guidelines there will limited time slots available daily. Please keep in mind that a face covering or mask may be required to enter City Hall and you may be required to pass a temperature check to enter. Preference may be given to applicants who possess the following: Extensive telephone and public contact skills; Two (2) years of customer service experience. The Impact You'll Have As a City of Fort Worth Police Department employee, the incumbent will contribute to the City's strategic goals, mission and vision by receiving and evaluating calls from the public requesting police assistance; inputting and transmitting call information using computer aided dispatching equipment; operating two-way radios to dispatch calls to patrol units and to receive and communicate information; responding to emergency and routine requests from the public and officers by following specific procedures and guidelines. Pay Rate: $19.08 per hour. Shift Differential Pay: $0.50 per hour for 2nd Shift and $0.75 per hour for 3rd Shift, bi-lingual pay of $100 per month upon completion of proficiency testing resulting in certification. Phase I of training involves learning to respond to a wide variety of emergency, non-emergency and routine requests from the public to 911 following specific procedures and guidelines. Phase II of training involves working directly with police officers to dispatch patrol units in response to 911 calls and officer requests for other types of information and services. Must be started within 12 months of hire. Successful completion of both phases of training is required for continued employment . Additionally, employees must complete 76 hours of state-mandated Tele communicator Training within the first year of employment. For the duration of the training period, all new employees are under close supervision and will receive, evaluate and route calls from the public requesting police assistance; input and transmit call information using computer aided dispatching equipment; operate two-way radio to dispatch calls to patrol units and receive and communicate information; respond to emergency and routine requests from the public and officers while following specific procedures and guidelines. We have experienced an abundant amount of interest in this position there may be a longer than normal period to start our selection process. Environmental Conditions : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Positions in this class typically requires working with office equipment; exposure to computer screens; working closely with others; touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, walking and repetitive motions. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and other important responsibilities and duties require maintaining physical condition necessary for sitting for prolonged periods of time; may exert up to 10 pounds of force occasionally, a negligible amount of force frequently and/or constantly having to lift, carry, push, pull or otherwise move objects; manual dexterity required. Minimum Standard Qualifications: Must be eighteen (18) years of age or older Must be a U.S. citizen Must have a high school diploma or high school equivalency certificate (GED) Must complete a Personal History Statement/Booklet (PHS/PHB) and be subjected to a background investigation. The PHS/PHB must be completed by required deadline or the applicant will be discontinued. If at any time an applicant fails to meet a deadline during the background process or to communicate with the background investigator in regards to the status of the investigation, the applicant will be discontinued. Must have never received a dishonorable or other discharge based on misconduct which bars future military service Must have not had a TCOLE license denied by final order or revoked Must not currently be on suspension, or have a surrender of license currently in effect with TCOLE Must meet minimum training standards and pass the TCOLE licensing exam Must be fingerprinted and subjected to a search of local, state, and U.S. national records and fingerprints and Has never been on court ordered community supervision or probation for any criminal offense above the grade of Class B misdemeanor or a Class B misdemeanor within the last 10 years from the date of the court order Is not currently charged with any criminal offense for which conviction would be a bar to licensure Has never been convicted of an offense above the grade of Class B misdemeanor or a Class B misdemeanor within the last 10 years Has never been convicted or placed on community supervision in any court of an offense involving family violence as defined under Chapter 71, Texas Family Code Cannot have knowingly, intentionally, or recklessly committed a felony offense as an adult Cannot have any commissions, unadjudicated or deferred adjudication for any misdemeanor offense above the grade of a Class C misdemeanor in the past three years, except for marijuana use; which is addressed under #12 In the event of a commission of an offense, the date of the commission will be used to calculate the time disqualification. In the event of a finding of an unadjudicated or deferred adjudication for an offense, the date the offense was committed will be used to calculate the time disqualification. Cannot be the subject of any current arrest warrant above the grade of Class C misdemeanor All Class C misdemeanor warrants must be cleared within 14 days of notification of the existence of the warrants Must show no trace of drug dependency or illegal drug use after a blood test or other medical test Drugs/Narcotics - The following prohibitions apply whether or not applicant has been charged or convicted for the stated conduct. No unlawful consumption of marijuana within the last two years. No unlawful consumption of paint, gases, glues, or other abusable chemicals within the last five years; No unlawful consumption of any Texas Health and Safety Code Penalty Group I or 2 drug within ten years prior to the date of application and no more than one unlawful consumption of any listed substance prior to the ten year period; No unlawful consumption of any Texas Health and Safety Code Penalty Group 3 or 4 drug within five years prior to the date of application and no more than one unlawful consumption of any listed substance prior to the five year period; Consumption or delivery, without remuneration, of any medically prescribed drug for purely medicinal purposes, will not be used to disqualify an applicant. Must be examined by a psychologist, selected by the appointing, employing agency, or the academy, who is licensed by the Texas State Board of Examiners of Psychologists. This examination may also be conducted by a psychiatrist licensed by the Texas Medical Board. The psychologist or psychiatrist must be familiar with the duties appropriate to a Telecommunicator. The individual must be declared by that professional, to be in satisfactory psychological and emotional health to serve as a Telecommunicator. The examination must be conducted pursuant to professionally recognized standards and methods. The examination process must consist of a review of a job description for Telecommunicators; review of any personal history statements; review of any background documents; at least 2 instruments, one which measures personality traits and one which measures psychopathology; and a face to face interview conducted after the instruments have been scored. If an applicant is rejected the applicant may request another examination from an approved board. The applicant must pay for the examination and the board's decision is final. Other standards Must be of good moral character Cannot have intentionally or knowingly provided false information related to the selection process Must pass without deception a polygraph examination. The applicant will be considered to have passed the polygraph exam if the examiner concludes that no deception is indicated by the applicant's answers. If the applicant's answers are determined to be inconclusive, a second polygraph examination by another examiner will be offered. If the results of the second examination are deemed inconclusive a third examination will be offered by a third examiner. If the results of the third examination are deemed inconclusive, it will be considered a minimum standard violation. Conditions of Employment Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case by case basis. Employees are paid by direct deposit only. Equal Opportunity Employer. Closing Date/Time: Wednesday, November 24, 2021

The Position Employment in some County departments or positions may require proof of Covid-19 vaccination or weekly testing per the California Public Health Officer's Order . The current vacancy is in the Sheriff's Office, Ukiah. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions, should they occur. Primary responsibility is to receive, process and transmit two-way radio and telecommunication messages, complaints, and emergency calls; performs responsible technical and clerical duties; entry level position in a series of two classification levels. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600. Closing Date/Time: 11/3/2021 11:59 PM Pacific

Description The Information Services Department of the County of San Mateo seeks Telephone Operators . There are currently two Extra Help vacancies with the County's main 24-hour County Operators unit, which is part of the Information Services Department (ISD). The department is in the San Mateo Medical Center located at 222 West 39th Avenue in the city of San Mateo, CA. Telephone Operators under general supervision, operate a centralized soft telephone with an online directory that connects a high volume of incoming calls to the appropriate individuals, County staff and departments. Extra Help Telephone Operators will be required to work all shifts including evening, weekend, overnight, and holiday shifts, provide off-hours support to co-workers, and perform other related duties as assigned. Extra Help will be expected to work to fill shifts for vacations and sick calls which will include weekday evening shifts, and 8 hour shifts on Saturday and Sunday including overnight shifts. These positions should expect to work overnight 11p-7am shifts. Training for these positions will consist of one month of working Monday through Friday evening hours to learn after-hours procedures and then one month of working Monday through Friday day shift to learn business hours' procedures. The worker will then be prepared to fill all shifts. Example of Duties Provide factual information to the public regarding County functions and activities Place authorized long-distance calls: maintain records of assisted and long-distance calls Take emergency telephone calls and locate appropriate staff Locate and notify appropriate individuals of fires, disasters, and similar emergencies Monitor County intrusion and fire alarms and notify the appropriate agencies Notify appropriate staff who are on-call and responsible for issues occurring after normal business hours involving the County Coroner, Sheriff's Office, Probation Department, and other County departments Maintain logs of specific types of calls Operate standard office equipment and perform minimal typing and clerical duties The ideal candidate will possess the following: 1 year office support work experience involving considerable contact with the public primarily by extensive use of telephones; Experience with a soft phone call routing application and basic computer skills desired; Ability to multi-task and have flexibility in a busy work environment; Ability to maintain focus and calmness with emergency calls; Ability to work well as a team with co-workers; Availability to work evening, weekend, holiday, overnight, and other shifts; Ability to sit for long periods of time; and Possession of excellent hearing and manipulative skills to operate a soft phone application. F luency in Spanish and English is preferred. Note: Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is one year of customer service experience involving considerable contact with the public. Knowledge of: English language, spelling, grammar, and punctuation Customer service and interpersonal communications principles Computer operation and usage in office and Communications Center environments Basic principles in communicating by means of face-to-face contact, written, and via telephone Various resources within the County in order to provide information to the public Skill/Ability to: Communicate clearly and concisely, in English, both orally and in writing. Comprehend, interpret, relay and document information via telephone, computer software, or other related technology. Screen and interpret general data and filter relevant information. Learn and operate soft phone and/or console phones and other related technology. Read and interpret various alarm devices and relay pertinent information. Work under pressure, exercising good judgment and common sense while making sound decisions in emergency situations. Remain calm and controlled under stressful periods while projecting a professional demeanor. Perform multiple tasks simultaneously. Listen, understand, and relay information via telephone and in person. Establish and maintain positive and courteous working relationships with customers, the community, and co-workers. Anticipate and adapt to fluctuating workloads. Communicate and receive constructive feedback and opinions to affect change. Access and refer to information using available resources. Read, interpret, understand, and follow written and oral instructions and/or information. Remain seated for long periods of time. Hear in a noisy environment while communicating via telephone or face to face. Deal tactfully and effectively with public callers, some of whom may be hostile or irate. Quickly learn County procedures, personnel, offices, and functions. Application/Examination If you are interested in being considered for these extra help positions, the following materials must be electronically submitted in a Word or PDF format. Responses to Supplemental Questions Resumé Supplemental Questions: The positions require your availability to work evening, weekend, overnight, and holiday shifts. Do you meet this requirement? The positions involve the use of a soft phone call routing application. Do you have experience using this type of complex computing applications? Describe your office support experience involving considerable contact with the public primarily by extensive use of telephones. List your job duties, explain the nature of the telephone calls you answered, and indicate the number of calls you handled on a daily basis. Describe your customer service philosophy and the techniques you use to respond to individuals who report complaints to you by telephone. The positions require your ability to sit for long periods of time and possession of excellent hearing and manipulative skills to operate a soft phone application. Do you meet these requirements? Please include the words "Telephone Operator - Extra Help" in the subject line of the email submission. Please submit the required materials electronically via email to: Debra Finch, Telephone Services Supervisor dfinch@smcgov.org Application materials will be reviewed as they are received and well-qualified candidates will be contacted for an interview. Apply immediately. Resumés will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process. NOTE : Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (responses to supplemental questions and a resume) will not be considered. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County of San Mateo is proud to be an Equal Opportunity Employer.

Position Information THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Sheriff's Office has requested a department promotional certification to fill a Supervising Communications Dispatcher position. Only qualified permanent and/or probationary Sheriff's Office employees on the eligible list may be eligible for referral to the department for the advertised position. Under direction of the Communications Dispatch Manager, Supervising Communications Dispatchers direct and oversee the performance of a working shift of Communication Dispatchers. They spend a significant percentage of time supervising and coordinating shift activities, ensuring staff dispatch emergency and law enforcement services in accordance with departmental procedures. Additionally, they will perform the more technical and complex dispatching activities, as needed. Supervising Communications Dispatcher is the first line supervisor in the Communications Dispatcher series. As such, they may act for the Communications Dispatch Manager during their absence. The ideal candidate will possess: The ability to lead and multi-task during high stress situations Experience training, and the ability to motivate staff on policy changes or work processes Experience investigating and documenting complex events A strong understanding of motivation and leadership techniques This recruitment is being conducted fill to one Supervising Communications Dispatcher position. This employment list may also be used to fill future full-time positions as they occur during the active status of the list. County employees who wish to be considered for future vacancies should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include graduation from high school or possession of a G.E.D. and two years of emergency dispatch experience in a public law enforcement agency dispatching the full range of safety personnel, including at least one year in a lead worker position. Special requirement: Within one year of employment, and as a condition of probation, employees in this classification must obtain a P.O.S.T. Public Safety Dispatchers Certificate, as awarded by the State of California, Commission on Police Officers Standards and Training (P.O.S.T.). Special skill requirement: This classification requires the ability to type at a corrected speed of 45 words per minute. Knowledge, Skills, and Abilities Considerable knowledge of: streets, roads, major buildings, and geography of Sonoma County; the functions of the Sheriff's Office and other public safety agencies; applicable rules, regulations, and procedures including those of the Federal Communications Commission and their application; communications equipment; the principles and practices of effective supervision; data entry techniques and computer operations; techniques for effectively working with members of various ages, ethnicities, and socio-economic groups; standard office practices and procedures, including filing and the operation of standard office equipment. Ability to: supervise and train subordinates in an effective manner; operate a complex communications system involving several transmitters and receivers; accurately dispatch public safety equipment and personnel in a coordinated manner; speak clearly and concisely in English; react quickly, effectively, and calmly in an emergency situation, and to adopt an effective course of action; handle inquiries from the public in a courteous and effective manner; interpret rules and regulations to others; operate communications equipment; operate a keyboard; understand and follow complex written and oral instructions; keep dispatch records; work a shift schedule, including nights, weekends, and holidays. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) may be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. BACKGROUND PROCESS Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information. IMPORTANT INFORMATION: As the largest employer in Sonoma County, the Board of Supervisors has adopted a vaccination and testing policy to help mitigate transmission of COVID-19. All County employees will be required to either have documented proof of full COVID-19 vaccination on file or consent to weekly COVID-19 testing. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: MN HR Technician: RR Closing Date: 10/25/2021 11:59 PM Pacific

About Our Job City employees must be fully vaccinated against COVID-19. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment. Refer to the COVID-19 Employee Vaccination Mandate Candidate Q&A for additional information. Denver's Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services. We employ a culture of safety throughout the department to strengthen workplace health and organizational performance. For more information, please visit the DOTI Website. DOTI's Commitment to Equity: DOTI is committed to providing attention and resources to the areas, assets, and people of the city with the greatest need. Through equitable contracting, equitable investments, and equitable workforce development. DOTI's culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results. Right of Way Enforcement Division of DOTI issues citations for both on-street, off-street, and private property parking violations. It administers vehicle booting and towing for the City, provides parking enforcement for sporting events, special events, holidays, concerts, and after-hours university events. The Supervisor position is located at the Wellington Webb Building and is not a field position. As a ROWE Dispatch Supervisor, duties you would expect are: Supervise a team of dispatchers who support the ROWE team as a mentor and leader. Proficiently be able to work with multiple software applications such as MS Office, Accela, Business Intelligence solutions to gather accurate data for reporting purposes for internal and external stakeholders. Ability to verbally limit set, deescalate, provide supportive empathy; model behavior for dispatchers that is customer service oriented and positive. Take strong initiative by demonstrating strategic planning and follow through as an example to your dispatch team. Maintains, advises on, interprets the policies, reviews, and evaluates the management of a specialized system or program. Develops or modifies work plans, methods, and procedures, determines work priorities and develops work schedules to provide adequate staff coverage. Provides work instruction and assists employees with difficult and/or unusual assignments; encourages innovation. Assigns and distributes work, reviews work for accuracy and completeness and returns assignments with recommendations for proper completion. Conducts hiring interviews and selects candidate(s) for job opening(s). Resolves problems encountered during daily operations and determines appropriate solutions; promotes teamwork. Encourages regular communication, informs staff of relevant business issues and their impact on the organization. Develops goals, documents performance, provides performance feedback and formally evaluates the work of the employee; provides reward and recognition for proper and efficient performance. Assists staff to achieve performance standards and identifies opportunities for continual improvement to performance standards. Documents causes for disciplinary action and initiates letters of reprimand and makes formal recommendations for disciplinary action. Responds to formal and informal employee grievances and prepares written responses. About You Our ideal candidate will have: An understanding of code enforcement, and dispatching processes and protocols Experience leading or working as a lead in a call or dispatch center Experience working with a diverse population and communicate effectively and clearly as a team lead Desire to mentor and grow with their team to help create efficiencies and streamline work Strong skills with collaboration and relationship building with internal and external stakeholders, as well as constituent engagement Ability to comprehend all equipment related to dispatch: headsets, computers, radios, handhelds and radio consoles, printers, and LPRs (working knowledge). We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience Requirement: Three (3) years of clerical or technical experience. Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement. License/Certifications: None About Everything Else Job Profile CC1508 Administrative Support Supervisor To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $23.91 - $35.86 Starting Pay Based on education and experience Agency Dept of Transportation & Infrastructure Assessment Requirement Professional Supervisor The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

About Our Job This is an on-call position which will work no more than 39 hours per week and is not eligible for benefits. On-call positions may have routine or variable work schedules The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure and services, including transportation planning, design and construction; major projects, maintenance of streets, bridges and storm and sanitary sewers; residential trash, recycling and compost collection; and oversight and regulation of use of the public right-of-way including on-street parking. We employ a culture of safety throughout the department to strengthen workplace health and organizational performance. For more information, please visit www.denvergov.org/DOTI Right of Way Enforcement Division of DOTI issues citations for both on-street, off-street, and private property parking violations. It administers vehicle booting and towing for the City, provides parking enforcement for sporting events, special events, holidays, concerts, and after-hours university events. This position is located at the Wellington Webb Building and is not a field position. As a ROWE Dispatcher, you will expect to: Be required to interact with the public and remain courteous and calm while providing exceptional customer service for which you will receive extensive training that will provide you with the tools to be successful Triage and field calls via phone and radio to support ROWE Agents, handle citizen inquiries/complaints regarding the Public Right of Way, handle multiple calls at a time Have strong attention to detail, timeliness with deadlines/emergencies and documentation skills Deescalate unsatisfied customers while focusing on the task of keeping the Public Right of Way safe for the citizens of the City and County of Denver Be able to utilize different computer programs such as Salesforce and Workday, MS Office suite Gather data accurately and deliver the correct information to the party/parties needing to take action Explain and understand ROWE rules and regulations Practice dispatch etiquette and utilize clear and strong communication skills About You Our ideal candidate will have: Outstanding customer service skills. Ability to stay calm under pressure and diffuse tense situations Prior Dispatch experience Leadership skills and ability to work independently Be a strong team player with new ideas and be innovative Open to changes, be flexible, ability to adapt Strong communication skills via email, phone, verbal communication Have knowledge/experience in explaining rules and regulations Experience using Salesforces, Autoreturn, Customer Relationship Management systems We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience Requirement: Two (2) years of clerical experience. Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements. License/Certifications: By position, requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment. About Everything Else Job Profile CC1494 Administrative Support Assistant III To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Oncall Position Salary Range $16.85 - $25.28 Starting Pay Based on education and experience Agency Dept of Transportation & Infrastructure Assessment Requirement Administrative Professional The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

Position Scope Under close supervision, responds to emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, and gathers and relays critical information; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement and emergency services officers in a concise manner; provides information and assistance to the public within scope of authority. Provides detailed call information to officers as needed; maintains status and awareness of Police patrol unit locations; monitors message traffic and relays information to officers. Enters emergency assistance calls into the computer aided dispatch (CAD) incident logs; inputs information into the ACJIS & NCIC computer system; maintains records and files. Contacts other law enforcement agencies for additional information and resources as needed, and relays pertinent information regarding incidents. Notifies key City of Buckeye personnel on critical incidents; follows all Department policies and procedures to assure that officer and public safety is the top priority. Enters and verifies warrant information, and confirms warrants for other agencies. Performs inquiries and criminal history checks for officers through ACJIS & NCIC; sends inquiries to other agencies for warrant confirmations or general information. Enters data for records and reports; processes forms and record files; queries system databases as requested. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements Education and Experience: High School diploma or GED equivalent. Must have a minimum of one (1) year experience as a dispatcher in a law enforcement agency AND one (1) year of clerical and computer experience required. Necessary Knowledge, Skills and Abilities: Knowledge of: City policies and procedures. Equipment utilized in law enforcement communications including radio, computer and dispatch equipment. Law enforcement patrol procedures. Local geographical area, road systems, and the locations of landmarks. Police and Fire Departments' standard dispatch policies and procedures. Basic principles of record keeping and records management. Skill in: Handling multiple tasks simultaneously, under pressure, and in emergency and stressful situations. Obtaining information from hostile or emotional citizens. Communicating clearly and concisely and relaying details accurately. Remembering names, numbers and locations, and reading maps quickly and accurately. Working under pressure of deadlines, and establishing and maintaining cooperative working relationships with employees, officials, other agencies and the general public. Public relations and customer service. Following and effectively communicating verbal and written instructions. Additional Information Must obtain Terminal Operator Certification Level A within six months of hire if not possessed at time of hire/placement. Must be able to type a minimum of 35 words per minute. Working nights, weekends and holidays is required. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: Continuous

Duties include, but not limited to:   Dispatches vans using various communication devises, works to coordinate rides whenever possible, prepares drivers packets for the next day, administers driver sign-in and sign-out procedures, communicates respectfully with Paratransit Operators and customers regarding any schedule adjustments, uses a variety of communication systems and other automated tools to monitor paratransit operations, coordinate vehicles, and adjust schedules to optimize service delivery, uses judgment to resolve unusual situations or situations that occur in the field such as broken equipment, errors in pick-up or drop off locations, attempts to assess emergency/urgent situations and work with Reservation and Scheduling Coordinator, staff, and customers to resolve issues in a timely manner.

Position Description Tacoma Power is currently hiring for Systems Power Dispatcher Candidate! Candidates are enrolled in Tacoma Power's Systems Power Dispatcher training program and must successfully pass the apprenticeship and obtain NERC certification for continued employment and appointment as a Systems Power Dispatcher. Systems Power Dispatcher Candidates work rotating shifts, e.g. 7 on, 3 off, 7 on, 4 off, 7 on, 3 off, etc. rotating between day, swing and grave each shift cycle. Systems Power Dispatcher Candidates learn and perform skilled work to insure the real-time safe, reliable and economic delivery of power to utility customers through the coordination and control of Tacoma Power generation, transmission and distribution electrical systems; maintaining system integrity and reliability during normal and emergency conditions by anticipating and responding appropriately to safeguard utility employees and the public through control of high voltage switching and electrical clearances; insuring operations meet NERC and WECC reliability standards; maintaining real-time balance between load and generation, appropriate frequency, interchange and operating reserves and by taking action to preserve the Interconnection up to and including manual load shedding. Ideal candidates can stay calm under pressure, make sound, quick decisions, can collaborate with a team but take charge when the situation warrants it. Additionally, we're looking for people who are self-motivated, detail oriented, adaptable, and resilient. Qualifications Graduation from high school or equivalent and: Successful completion of an electrical utility apprenticeship program OR Bachelor's Degree in STEM (Science, Technology, Engineering, Math) or related field. Four (4) years of System Operations, Utility Operations, Power Marketing, or direct supporting roles can be substituted for education on a year-for-year basis. OR Be a journey-level electrician working in an electrical utility system operating at 4 kV or above or military equivalent (Navy nuclear power, Army prime power, etc.) OR Three (3) years of experience in Power System Operations of an electric utility operating at 4 kV including but not limited to Power System Operator, Systems Power Dispatcher, Substation, or Generation Operator NERC Certification desired Knowledge & Skills Electrical theory as applied to electrical circuits and power systems All applicable laws, codes, regulations, safety rules, policies and procedures Location of streets, roads, and substations within utility service area Effective oral and written communication skills, including English grammar, spelling, punctuation and vocabulary Record keeping techniques using state of the art technologies Radio and telephone technique and etiquette Interpersonal skills, using tact, patience and courtesy Mathematics that includes algebra, geometry and trigonometry Learn the skills and tasks required of a Systems Power Dispatcher Understand and follow complex oral and written instructions in exact detail React quickly and efficiently in emergencies Learn the skills associated with operating a computer, electronic equipment and communication equipment Establish and maintain cooperative and effective working relationships with others Observe proper safety rules and precautions Operate a variety of tools, machinery, and equipment Effective teamwork skills Detail oriented with the ability to multi-task Selection Process & Supplemental Information This recruitment is being managed by Alissa McLain, if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn . City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Tacoma Power Tacoma Power is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 170,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. The City of Tacoma Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant developments such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Candidates will be evaluated and ranked on an eligibility list. This list is used for vacancies that occur at the City of Tacoma for one year. This position is represented by Local 483. Individuals given a conditional offer of employment must also pass a background check and a pre-employment medical examination that includes a drug screening. May also be required to pass a Department of Homeland Security background check which must result in the issuance of a Transportation Worker Identification Credential (TWIC). An employee in this classification is subject to passing an annual exam required for working in and around facilities and obtaining access to secure information. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400. Closing Date/Time: 10/25/2021 4:00 PM Pacific

The Public Works Director is responsible for overseeing nearly 100 employees supported by a current operating budget of $11.5 million, and a Capital Improvements Program budget of $46.2 million. The projected Ten-Year CIP budget is $444.8 million. The Department’s three divisions, Administrative Services, Engineering, and Operations support the functional areas of managing and overseeing the City’s parking system, multi-family recycling program, and the planning, design and construction of capital improvements. The Department also participates in the City’s development review process, construction inspections, and manages contract maintenance services for all City streets, sidewalks, sanitary sewer, storm sewer, surface drainage, traffic control and environmental quality control systems. Public Works also maintains the City’s infrastructure including streets, alleys, sanitary and storm sewers, traffic signals, streetlights, and all City facilities. The Department is responsible for overseeing fleet management, tree and vegetation maintenance in the City right-of-way, and provides snow and ice control, emergency storm response cleanup, and yard waste collection.     with attention to detail. The Public Works Director must be a team player and collaborator with other departments and outside agencies. A history of effective service delivery, creative problem-solving and community collaboration is essential. Strong project management skills and the ability to recommend cost effective solutions is also important. The Director must possess exceptional interpersonal skills and effectively communicate with municipal elected officials, other departments, and the public regarding the importance of establishing a collective long-term vision for the City’s future capital infrastructure needs and the services provided by Public Works to the community.                       

The Position Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit The Contra Costa County Office of the Sheriff is recruiting men and women for a challenging career in the Sheriff's public safety communications center. No prior experience is required. Individuals hired will receive intensive training during the initial 12-month probationary period and are expected to qualify for advancement to the class of Sheriff's Dispatcher II ($6,263 - $7,432) within one year of employment. Sheriff-Dispatcher is a non-sworn, uniformed position. Dispatchers receive a yearly uniform allowance. Individuals assigned to designated positions requiring bilingual ability must pass language proficiency evaluation to qualify for a bilingual differential. Sheriff's Dispatchers are assigned to the dispatch center located in Martinez, California. The facility operates on a 7-day, 24-hour schedule. Sheriff Dispatchers are responsible for receiving incoming emergency and non-emergency police, fire, emergency ambulance service calls; determining response, prioritizing and dispatching units in accordance to established Sheriff policies and procedures; entering and retrieving information from teletype networks and computerized data systems; for radio communication with 15-20 patrol units operating in the field and provide additional dispatch services to fire departments, ambulance units and the County Office of Emergency Services. Weekend, holiday and overtime work is required . All overtime is compensated at 1-1/2 times regular hourly rate Characteristics of the ideal candidate: Ability to act promptly, logically and decisively Be able to communicate clearly Ability to read, comprehend and retain information Maintain a calm and professional demeanor even under stressful situations Ability to adapt to changing situations Ability to multi-task Highly self-motivated Have a high level of integrity Read the complete job description at www.cccounty.us. The eligible list established from this recruitment may remain in effect for six months. TENTATIVE EXAM DATES For applications received between 10/06/2021 - 11/02/2021 Tentative Typing Assessment: 11/17/2021 - 11/18/2021 Tentative Performance Exam: 12/04/2021 - 12/06/2021 Typical Tasks Receives telephone and radio messages Uses computer-aided keyboard and data entry equipment or manually records and relays information (often of an emergency nature) to appropriate unit; such as, patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services Receives, transmits and records teletype and data systems messages Answer questions from the public May be asked to dispatch from a mobile command center Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Typing Proficiency: Ability to accurately type at a speed not less than 40 words per minute. Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Typing Assessment: All accepted applicants will be invited to participate in a typing assessment. The assessment will consist of a five minute timed typing test. Candidates must demonstrate the ability to type at least 40 net words per minute. ( Note, a typing certification will NOT be accepted in lieu of the required typing assessment ) ( Qualifying ) CritiCall Performance Examination: Designed to measure an applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: decision making, data entry, call summarization, memory recall, prioritization, map reading, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a passing score, in order to be ranked on the employment list. ( Weighted 100% ) Test information is available by visiting the vendor's website at: CritiCall and Dispatcher Applicant: F.A.Q The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. COVID-19 VACCINE REQUIREMENTS Please note that as of August 24, 2021, Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination will be required of all employees, including new hires. The policy requirements can be found her e: https://www.cont racosta.ca.gov/DocumentCenter/View/72164/2021824-Mandatory-Vaccination-Policy-PDF?bidId= CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

The Position Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit Contra Costa County Sheriff's Dispatcher II Pay Range $78,922.24 - $93,646.39 * *As of July 1, 2021 $82,868.35 - $98,328.71 (July 2022) The Contra Costa County Office of the Sheriff is recruiting individuals with law enforcement dispatching experience. Sheriff's Dispatchers are assigned to the Communications Center located in Martinez, California. The facility operates on a 7-day, 24-hour schedule. Sheriff Dispatchers are responsible for receiving incoming emergency and non-emergency police, fire, emergency ambulance service calls; determining response, prioritizing and dispatching units in accordance to established Sheriff policies and procedures; entering and retrieving information from teletype networks and computerized data systems; for radio communication with 15-20 patrol units operating in the field and provide additional dispatch services to fire departments, ambulance units and the County Office of Emergency Services. Weekend, holiday and overtime work is required . All overtime is compensated at 1-1/2 times regular hourly rate. Characteristics of the ideal candidate: Ability to act promptly, logically and decisively Be able to communicate clearly Ability to read, comprehend and retain information Maintain a calm and professional demeanor even under stressful situations Ability to adapt to changing situations Ability to multi-task Highly self-motivated Have a high level of integrity Read the complete job description at www.cccounty.us/hr. The eligible list established from this recruitment may remain in effect for six months. EXAM DATES: For applications received between 10/06/2021 - 11/02/2021 Tentative Assessments: 11/17/2021 - 11/18/2021 Typical Tasks Receives routine and emergency telephone calls Receives and transmits radio traffic Uses computer-aided keyboard and data entry equipment or manually records and relays information (often of an emergency nature) to appropriate unit; such as, patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services Receives, transmits and records teletype and data systems messages Answer questions from the public May be asked to dispatch from a Mobile Command Vehicle May assist with Communications Training Program and provide on-the-job training to new dispatchers Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Experience: One year of full-time or its equivalent experience within the last two (2) years performing law enforcement emergency dispatch duties on a Computer Aided Dispatch (CAD) System at a California P.O.S.T. participating law enforcement agency; or successful completion of the Contra Costa County Sheriff's Office Dispatcher I Training Program within the last 3 years. Typing Proficiency: Accurately type at a speed of no less than 40 words per minute. Certificate Required: Possession of a California P.O.S.T. Basic Dispatch Certificate Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Typing Assessment: All accepted applicants will be invited to participate in a typing assessment. The assessment will consist of a five minute timed typing test. Candidates must demonstrate the ability to type at least 40 net words per minute. ( Note, a typing certification will NOT be accepted in lieu of the required assessment ) ( Qualifying) Online Skills Assessment: Designed to measure an applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: crisis management, non-emergency calls, prioritization, asking the right questions, telecommunications and teamwork, decision making, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the employment list. ( Weighted 100% ). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. COVID-19 VACCINE REQUIREMENTS Please note that as of August 24, 2021, Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination will be required of all employees, including new hires. The policy requirements can be found her e: https://www.cont racosta.ca.gov/DocumentCenter/View/72164/2021824-Mandatory-Vaccination-Policy-PDF?bidId= CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Johnson County Emergency Management and Communications is looking for a qualified applicant to fill the position of Emergency Communications Specialist (Dispatcher). This position provides excellent benefits, including health insurance, retirement savings programs, wellness discounts and incentives, and many other great benefits such as paid leave time. The successful candidate will provide Johnson County Emergency Communications with countywide emergency communications systems and dispatch services. Dispatchers are responsible for the processing of emergency and non-emergency calls for assistance received on E911 (Enhanced 911) and 10-digit phone lines. Operations dispatches FIRE and EMS in Johnson County and EMS in Miami County. Applications for this job will be accepted until position is closed . This position will remain open, with quarterly pre-employment assessment sessions scheduled in January, April, July, October.** Assessment invites will be sent to qualified candidates that applied through the last day of the previous quarter. (For example: October testing invitations will be sent to candidates that applied from July 1st through September 30th). **Additional assessment dates could be scheduled due to departmental staffing needs. •Processes medical/fire 911 emergency notifications; inquiries and determines location and nature of emergency assistance requests; determines and sends proper responses based on location, unit status, and type of incident; obtains and provides specific information for responders to allow for immediate intervention upon arrival and to protect the safety of responders and the public. •Tracks unit location and availability continuously; facilitates dispersal of county emergency resources; anticipates additional resource needs by staging uncommitted units for depleted area coverage and/or response to working incidents; provides accurate documentation of call activity; maintains support resource files which indicate current street closings, hydrants unavailable, hospital patient acceptance capabilities, equipment resource lists, premise information files, and other pertinent information; observes and tests on-line and backup equipment and systems continuously. •Articulates, promotes, and supports the Mission, Vision and Values of the department; provides answers and solutions for non-emergency requests for information and services; reviews and trains to maintain current levels of operations knowledge, stays abreast of continuous system changes, enhances knowledge, and learns new skills; provides input to enhance and improve department services to our customers and the public. •Answers requests and completes connections; uses knowledge of call information and judgment skills proactively to activate trauma plan which includes timely notification of proper trauma center and additional resources; responds based on stated injuries, location, traffic concerns, time of day, and other pertinent information; determines and provides early weather warning information through activation of county alert sirens, radios, and pagers with accompanying alert information; provides command and control of responders until arrival on event scenes; deviates from guidelines and protocols to ensure proper outcomes of events. Job Requirements High School Diploma or equivalent is required. Hearing and vision acuity and the ability to pass both an auditory (Audiogram) and vision test (Ishihara Color Vision and Vision Titmus near.far.color.perip) with or without reasonable accommodation and pass a drug screen prior to employment. International Academy of Emergency Dispatch (IAED): Advanced Emergency Medical Dispatcher (Advanced EMD) and Emergency Fire Dispatcher (EFD at time of hire or certifications completed prior to conclusion of introductory period. Driving Status Non-Driver Category Law and Public Safety

The Position A Public Safety Dispatcher isthe first voice you hearwhencalling foremergency ornon-emergency assistance. They are responsible formonitoring radio traffic for police, fire, and medical, as well as radio channels of other agencies, acts as a liaison between members of the community, allied agencies, department personnel and field units. As an Entry - Level employee you will learn to dispatch law enforcement and emergency service personnel and to call for mutual aid assistance. In addition to learningto operate equipment contained in a public safety dispatch console, which includes multi-line telephones, TTY (teletype), TDD (telephone for deaf and disabled), pagers, radios and computer-aided dispatch equipment; techniques of acquiring essential information from emergency calls and prioritizing requests for assistance; law enforcement terminology and public safety dispatch procedures. POSITION REQUIREMENTS Experience: No experience required. Education: Possession of a high school diploma or equivalent. Special Requirement: The ability to demonstratea typing speed of 40WPM is required and all qualified applicants will be sent a notice to take the typing test remotely through online testing provider eSkill. Note: Incumbents shall satisfactorily complete the POST-certified Public Safety Dispatchers Basic Course within 12 months after the date of appointment. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur. To view the full job description please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15988 Closing Date/Time: 10/25/2021 5:00:00 PM

Department: DEPARTMENT OF PUBLIC SAFETY Division: DPS-RECORDS, COMMUNICATIONS, AND COMPLIANCE Business Unit: HR-RCCD COMMUNICATIONS BUREAU Work Type: PERMANENT *Pay Grade: GRADE 27 Salary Range: $36,790.56 - $53,598.96 Fulltime/Parttime: Full Time Recruiter: JOSE B VILLA Phone: 702 486-3046 Email: jvilla@dps.state.nv.us Position Description Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. The eligible list established from this recruitment will be used for current and future vacancies that may occur in Las Vegas. NOTE: This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III (pay grade 29 and pay grade 31 respectively) upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. MANDATORY SPECIAL REQUIREMENT: Candidates must submit a typing certificate to their application. Failure to do so will withdraw you from consideration. The typing certificate must have been issued within the last 6 months and verify your NET typing speed of at least 40 words per minute. At this time, ONLINE TYPING TESTS WILL BE ACCEPTED. Also, typing certificate may be obtained through any Community Colleges, Manpower or other staffing agencies. Please Note: you will be tested again during the interview stage for typing speed and accuracy. All applicants will receive an seminar email invitation that will explain all the exams during the interview stages. Please submit you application as soon as possible. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ Minimum Qualifications Graduation from high school or the equivalent and two year's experience in clerical, data entry, telephone switchboard or radio telephone work; OR an equivalent combination of education and experience. Additional experience can be substituted for high school education. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Positions require work on evenings, weekends, and/or holidays. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. Knowledge, Skills & Abilities General knowledge of arithmetic necessary to produce accurate information. Ability to perform routine dispatch work. Ability to interact efficiently and tactfully with the public and various law enforcement officers. Ability to work as part of a team. Ability to read and interpret maps. Ability to respond to a variety of information requests. Ability to speak clearly and distinctly using correct English. Ability to maintain alpha/numeric files and records. Ability to establish and maintain effective working relationships with employees, other agencies and the general public. Ability to understand and carry out oral and written instructions. Ability to communicate clearly and effectively both orally and in writing. Ability to work under frequent interruptions and distractions. Ability to prioritize work. Ability to operate keyboard equipment. Ability to memorize information. General knowledge of standard office practices and procedures. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Las Vegas

THE POSITION The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment . PERS retired annuitants or individuals currently receiving CalPERS Retirement Benefits are not eligible to apply. You must have experience as a Dispatcher with a law enforcement agency to qualify for this position. Please review "Qualifications - Lateral Entry" within this job announcement before applying for this position. Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, psychological test, credit check, and a drug use history to be considered for this position. To receive incoming telephone calls and dispatch police units as necessary for assistance; perform a variety of general support duties related to communications activities. DISTINGUISHING CHARACTERISTICS Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Dispatcher I. Appointment at the higher class requires that the employee be performing the full range of duties assigned to the class. Work in this class is distinguished from that of the Dispatcher I class by the greater independence with which an incumbent is expected to operate. Dispatcher II is a journey-level classification and incumbents are expected to perform the full range of duties of Dispatcher without direct supervision. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by a Dispatcher III. ESSENTIAL DUTIES AND RESPONSIBILITIES • Receive emergency and non-emergency telephone calls from the public requesting police, fire, and local government service; determine nature and priority; dispatch units as necessary; and/or refer or transfer callers to ensure excellent customer service. • Maintain radio contact with all units on assignment. • Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. • Query information from law enforcement communication networks relating to wanted persons, criminal history, stolen property, and Department of Motor Vehicle information. • Query and enter stolen, stored, and repossessed vehicle information. • Perform a variety of records keeping duties related to the computer aided dispatch system. • Test and inspect equipment as required. • Testify in court as needed. • Prepare written responses or reports related to communication complaints, investigative follow-ups or police reports. • Write daily work progress reports when training a new Dispatcher. • Demonstrate professionalism, courtesy, empathy, and excellent customer service in accordance with departmental policy and the community-oriented policing concept. • Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS *SEE LATERAL ENTRY REQUIREMENTS* Knowledge of: English grammar, usage, spelling and punctuation. Standard radio broadcasting procedures and rules. Ability to: Express themselves in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. Effectively communicate with and elicit information from upset and irate citizens. Work under pressure and exercise good judgment in emergency situations. Exercise independent judgment and work with a minimum of supervision. Use a computer and keyboard to enter data provided verbally and in writing. Learn standard broadcasting rules and procedures. Learn City street system and physical layout of Sacramento. Understand and comply with oral and written directions. Learn to operate computer-aided dispatch, telephone, and radio broadcasting equipment. Value customers and co-workers through provision of excellent customer service. Operate office machines and equipment. Type 40 net words per minute. EXPERIENCE AND EDUCATION Education: High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience: Successful completion of the probationary period as a Dispatcher I with the City of Sacramento. Substitution: High school diploma or G.E.D. equivalent an additional four (4) years of customer service experience may substitute for the required education. -OR- LATERAL ENTRY: (1) Two years of experience as a dispatcher working with law enforcement agencies where duties included answering telephone calls and radio dispatching, which must include six months of experience within the last six months. (2) Successful completion of the California P.O.S.T. Public Safety Dispatcher Basic Course within twelve (12) months of appointment. PROBATIONARY PERIOD: Employees hired as a lateral entry must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office as attachment(s) via online with the employment application, emailed to employment@cityofsacramento.org , or by FAX to (916) 596-1556. If submitting via FAX/email, please include your name and Job # 002050-21-PD-5 on your documents. 2. Screening Committee : (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 3. CRITICALL Test: (Pass/Fail) - Qualified candidates will be sent a link to an online examination. The CritiCall test will be job related and may test your ability to: Follow rules and directions. Make decisions quickly and accurately based on rules you are provided. Enter data or information (such as names, telephone numbers, license plate sequences, etc.) into a computer using a keyboard. Hear, comprehend, summarize, and/or answer questions about information provided verbally in short story form. Use written information provided on lists (such as an alphabetically-sequenced telephone book). Recognize if bits of information, such as addresses or names, are similar or different. Quickly learn and later recognize information that is shown in writing, such as descriptions (e.g., red car, blue boat, green shirt). Perform basic arithmetic (such as addition, subtraction, percentages) without a calculator or other tools. Hear and remember pieces of information, such as telephone numbers or license plate numbers, for a short period of time. Evaluate information provided in order to prioritize or categorize incidents. Evaluate information and identify the most correct solution based upon that information. Determine routes and/or locations using very basic maps. (No prior map-reading training or experience is required to correctly respond to these questions.) Correctly spell commonly-used words which sound alike that might delay emergency assistance if misspelled (e.g., patience instead of patients). Communicate using sentences or phrases that clearly express the intended meaning. Read and comprehend written passages. 4. Eligible List : Candidates who pass the CritiCall test, will be placed on the Dispatcher II Eligible List for one (1) year with the possibility of the list being extended for an additional year. You are not required to re-apply for this position if you have successfully passed the CritiCall test and your name is in the current Dispatcher II eligible list. 5. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, psychological test, credit check, and drug use history. 6. Employment Eligibility: All newly appointed City employees are required to be fully vaccinated* as a condition of employment. Proof of receiving a complete COVID-19 vaccination must be submitted prior to your start date with the City. QUESTIONS For questions concerning Drug Use Standards or the Background process: Visit the Police Department web site at http://www.sacpd.org/ OR; Call the Police Recruiting Office at (916) 808-0880 OR; Send an email to police_recruiting@pd.cityofsacramento.org For questions concerning the Sacramento Police Department's Public Safety Communications Academy: Call the Sacramento Police Department's Public Safety Communications Academy at (916) 277-1742. For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities Send an email to employment@cityofsacramento.org or Call the Human Resources Department at (916) 808-5726

About Our Job Employment Requirement: City Employees must be fully vaccinated against COVID-19 by September 30, 2021. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment. We are offering a hiring bonus of $1,500 to new employees hired from this recruitment. The details of the bonus will be discussed at interview and/or offer. Note: The hiring bonus will not be applicable to current City and County of Denver employees. Denver International Airport (DEN) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally through flight and business. DEN is the primary economic engine for the state of Colorado, generating more than $33 billion for the region annually and employing nearly 30,000 people. At DEN, we are committed to fostering a diverse, inclusive and equitable workplace. We celebrate individuality and uplift all races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. We know that our diversity makes us stronger, and we strive to keep diversity, equity and inclusion at the center of all that we do. Denver International Airport (DEN) is hiring an Airport Emergency Dispatcher (AED) to join our Communications Center team. The AED job responsibilities encompass the following: Call Taking Obtains complete, accurate and appropriate information from calling party. Communicates effectively with various types of callers (emotionally upset, abusive, nuisance, non-English speaking, TDD, intoxicated, mentally unstable, speech-impaired, children, elderly). Summarizes (in written form) incidents, descriptions and other information obtained from callers using clear, concise and appropriate language in an organized, complete and accurate manner. Providing Information Determines what information, if any, should be provided to the public, other agencies, and the media. Explains departmental policies and procedures, and legal processes to the public, other agencies, and the media. Advises citizens of appropriate actions to take in various emergency and non-emergency calls for service. Dispatching Determines appropriate personnel and resources to dispatch to incidents. Communicates effectively with field units, verbally and in written form (e.g., broadcasting, receiving, and exchanging information). Directs and coordinates appropriate field unit response. Initiates and coordinates allied agency response, when appropriate. Monitors, coordinates, and accurately updates status information regarding field units and incidents. Using Resources and Equipment Uses appropriate automated databases (e.g., vehicle, criminal history, driver license, wants and warrants, stolen property, gun, and various specialized data bases) and reference materials (codes, wanted lists, directories, manuals, etc.) to obtain or accurately update information. Uses telephone system and related equipment, radio broadcasting equipment, closed circuit television equipment, alarm monitoring system, and/or computer-aided dispatch (CAD) system properly when receiving and dispatching calls for service. About You It takes a special person to meet the demands of public safety communications. It requires having to do several things at once, sometimes during life-threatening situations. A slow or improper response to a call can results in serious injury or further harm. The position requires maintaining composure, and keeping emotions in check, even in very difficult and emotionally charged situations. We're looking for an individuals who enjoy being a part of a team; being able to work well independently and work successfully with others. We are looking for candidates that can perform effectively under adverse conditions, 'bounce back' from negative situations, perform duties under extreme pressure without delay, conduct themselves ethically and morally, have the ability to listen while at the same time perform various tasks, and operate dispatching equipment. You will work in a 24/7/365 Public Safety Answering Point that operates in a high visibility and accountability environment, interacting with many different people on a daily basis, often at the same time. In addition, we are looking for candidates with some or all the following experience: One or more years of experience in an emergency services environment. One of more years of experience in a Public Safety Answering Point (PSAP). Willingness to obtain communications Training Officer (CTO) certification (APCO, NENA, or PSAP agency developed) Willingness to obtain completion of basic public-safety telecommunication training course (APCO, NENA, or PSAP agency developed), Willingness to obtain ICS 100, 200, 700, and 800 Flexibility to work first, second and third shift We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience: Two years of public contact experience dealing with individual problems and applying policies, procedures, and/or legal guidelines; or two years of experience in call taking or dispatching for emergency services. Equivalency: Must pass an initial pre-security clearance screening to obtain an OSN (Operator Security Number) from CBI (Colorado Bureau of Investigation) through successful completion of a certification as a condition of employment. Must take and pass an online test every two years to maintain certification. Requires a valid Driver License at the time of application. Licenses and certifications must be kept current as a condition of employment. FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. Shift Work / Snow Duties / Emergency Incidents: this position does require shift work as DEN is a 24/7/365 operation (includes nights, weekends and holidays). Mandatory extended/additional shifts can be required. Additionally, this position is required to work mandatory snow duties, which vary and can include nights, weekends and holidays. About Everything Else Job Profile CA2810 Airport Emergency Dispatcher To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $23.91 - $35.86 Starting Pay Based on Education and Experience Agency Denver International Airport The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

Two full-time positions available with KC Water Meter Field Services Division located at 4800 E 63rd Street. Salary Range: $16.05 - $24.31/hour Normal Work Days/Hours: Sunday-Thursday, 12:00 A.M. to 8:00 A.M. or Saturday-Wednesday, 4:00 P.M. to 12:00 A.M. Application Deadline Date: Open Until Filled Responsibilities This position is responsible for dispatching work orders and requests for service to field crews by radio and telephone that are reported through the dispatch office and assuring that all emergencies are reported to the proper personnel by performing the following duties: Relays work orders, messages, and information to or from work crews, supervisors, and field inspectors. Demonstrates working knowledge of other City department procedures in regards to after-hour services for Animal Control, Park & Recreation-Tree service, Health Department, Public Works-Street & Traffic, Tow Lot, and Solid Waste operations. Maintains daily log of work orders, messages, and reports received and relayed. Other duties may be assigned. Qualifications REQUIRES high school graduation and 2 years experience in the operation of radio transmitting and receiving equipment . Must pass a pre-employment drug screen as prescribed by the City. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION May be required to have a negative COVID-19 test result within 7 days of hire as the most recent test result. Having a positive result at any point for any current or potential employee will have no impact on employment status nor employment offer. QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER SERVICES DEPARTMENT ARE FOR THE WATER SERVICES DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the KC Water Human Resources Division at (816) 513-0253.

Purpose of Classification The purpose of this classification is to answer multiple telephone lines, to communicate effectively with persons requesting emergency and non-emergency police, fire, or EMS assistance, to clearly relay information for dispatch or transfer calls appropriately, and to maintain logs and records of communications activities. Essential Functions The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Performs multiple tasks simultaneously; takes appropriate action when presented with a routine call or a stressful life/death situation; remains calm under all circumstances. Answers incoming telephone calls; receives and transmits information, complaints, and requests for assistance. Communicates effectively and coherently over law enforcement, fire, rescue, and EMS radio channels; obtains necessary information and dispatches patrol cars, detectives, rescue squads, wreckers, and fire trucks; requests ambulances as needed; conducts investigations on some calls; assigns case numbers to calls. Maintains conversation with caller to obtain/verify pertinent information and to comfort them until assistance arrives; gives emergency medical pre-arrival instructions and CPR assistance over the telephone; interacts with highly emotional people who are experiencing death, illness, domestic abuse, child abuse, mental illness, suicide, natural disasters, etc. Operates teletype NCIC/FCIC and Palms; enters and retrieves information from computer; modifies, locates, maintains, saves, and/or clears files and records within database. Operates radios; monitors radio channels. Provides information and addresses to the public and police as requested; maintains information on pursuits; knows location of units at all times. Updates City and County locations and phone numbers. Maintains logs and records of radio activities, police actions, and calls taken by Fire Department; prepares and files a variety of reports. Notifies appropriate personnel and/or supervisor of critical situations, weather related information, and problems with communications or computer equipment. Attends training courses as offered by the department or as required by law to maintain applicable certifications, remain informed of departmental operations, and to promote improved job performance. Cooperates with federal, state, and local law enforcement agencies and their officers or representatives when activities are related to investigations with City jurisdiction. Additional Functions Takes and relays messages to officers and firefighters, other divisions, or local agencies; disseminates information to various departments and divisions. Maintains cleanliness of work area; restocks supplies. Performs other related duties as required. COMMUNICATION COMPETENCIES Effectively communicates with supervisor, employees, other departments, contractors, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Accurately and expeditiously receives and delivers messages and information to the appropriate individuals. Ability to prepare accurate and thorough written records and reports. Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction. Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters. Ability to effectively communicate with co-workers, management, Police Officers, Firefighters, Paramedics and the general public. Minimum Qualifications High school diploma or equivalent; supplemented by little or no previous experience or training involving dispatching. Must be able to obtain certification as an Emergency Medical Dispatcher (EMD), and become certified by the Florida and National Crime Information Center (FCIC/NCIC) within six months of employment in addition to basic Telecommunicator training. Must possess and maintain a valid Florida driver's license. In accordance with FSS 401.465, effective October 1, 2012, all Communications Dispatchers must possess and maintain State of Florida 911 Public Safety Telecommunicator Certification, except new position incumbents in this classification. New position incumbents work under the direct supervision of a certified 911 Public Safety Telecommunicator until they achieve certification. Certification must be done within one (1) year of employment. All specified requirements under FSS 401.465 must be met to be eligible for certification, and must maintain the certification thereafter. The Boynton Beach public Safety / 911 Training Curriculum has been approved as a 911 Public Safety Telecommunicator Training Program by the Florida Department of Health. All 911 Employees, that provide training, are certified through the Association of Professional Communications (APCO) and the Florida Department of Health. Supplemental Information KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the rules and regulations governing emergency communications. Knowledge of the National and Florida Crime Center's Systems, procedures, and methods of accessing and inputting data. Knowledge of City and Department rules, regulations, policies and procedures. Knowledge of police/fire methodology and terminology. Knowledge of the geographical features of the City. Skilled at paying attention to minute detail in the performance of job duties. Ability to achieve a high level of compliance in the performance of duties. Ability to deal courteously and fairly when engaged in any activity with the public. Demonstrated ability to achieve a high level of compliance in the performance of duties. . Ability to establish and maintain harmonious working relationships with other co-workers, supervisors, other departments, Police Officers, Firefighters, Paramedics, other governmental and regulatory agencies and the general public. Ability to effectively and clearly communicate both orally and in writing. Ability to function and remain calm in a high stress environment. PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS Physical Ability : Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Sensory Requirements : Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors : Essential functions are regularly performed without exposure to adverse environmental conditions. The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability. VETERANS' PREFERENCE : Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City's hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.

THE POSITION The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment . PERS retired annuitants or individuals currently receiving CalPERS Retirement Benefits are not eligible to apply. Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, psychological test, credit check, and a drug use history to be considered for this position. To attend and participate in the Sacramento Police Department's Public Safety Communications Academy to receive basic training in answering telephone requests from the public for law enforcement services, including 9-1-1 Emergency calls. DISTINGUISHING CHARACTERISTICS Dispatcher Recruit is a training classification used for candidates qualified to learn the duties of a Dispatcher I. Incumbents undergo a formal classroom setting, computer lab, and hands-on training program in the Sacramento Police Department's Public Safety Communications Academy. Upon satisfactory completion of the training and graduation from the Academy, the Dispatcher Recruit will be placed on probationary status as a Dispatcher I and assigned to the Communications Center for further on-the-job training. Incumbents are tested throughout the Academy and must achieve passing grades in order to continue in the program. Failure to complete the Academy successfully will result in release from the academy. Dispatcher Recruit is distinguished from the Dispatcher I classification in that it is a classroom training classification, while the Dispatcher I classification involves on-the-job training. SUPERVISION RECEIVED Immediate supervision is provided by higher level Public Safety Communications personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES A Dispatcher Recruit attends training sessions to receive instruction and learn dispatching methods in: Handling emergency situations. Stress Management/Crisis intervention Computer systems/telephone systems. Telephone answering techniques. Distinguish between calls for service and referrals. Enter calls for service or provide referrals. Map reading and geographics of the City of Sacramento. Departmental policy and procedures. Civil and criminal law. Police codes and priorities and abbreviations. City, Departmental and Divisional organization. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: English grammar, usage, spelling and punctuation. Basic effective principles and practices of excellence in customer service. Skill in: The use of computer programs and keyboards. Ability to: Express him/herself in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. Lean to effectively communicate with and elicit information from upset and irate citizens. Work under pressure and exercise good judgment in emergency situations. Exercise independent judgment and work with a minimum of supervision. Use a computer and keyboard to enter data provided verbally and in writing. Learn standard broadcasting rules and procedures. Learn City street system and physical layout of Sacramento. Understand and carry out oral and written directions. Value customers and co-works through provision of excellent customer service. EXPERIENCE AND EDUCATION Education: High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience: One (1) year of paid customer service experience. Substitution of Education: High school diploma or G.E.D. equivalent and four (4) years of paid customer service experience. Experience with computer terminals and radio broadcasting equipment is highly desirable. PROOF OF EDUCATION Should education be used to qualify for this position, then p roof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment., Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office as attachment(s) via online with the employment application, emailed to employment@cityofsacramento.org , or by FAX to (916) 596-1556. If submitting via FAX/email, please include your name and Job # 009113-21-5 on your documents. Applicants are responsible for attaching proof of education, certification, and/or license to each position for which they apply. 2. Screening Committee : (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 3. CRITICALL Test: (Pass/Fail) - Qualified candidates will receive a notification via email when the online examination is available. Candidates will have approximately 7 calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online CritiCall examination test your ability to: Follow rules and directions. Make decisions quickly and accurately based on rules you are provided. Enter data or information (such as names, telephone numbers, license plate sequences, etc.) into a computer using a keyboard. Hear, comprehend, summarize, and/or answer questions about information provided verbally in short story form. Use written information provided on lists (such as an alphabetically-sequenced telephone book). Recognize if bits of information, such as addresses or names, are similar or different. Quickly learn and later recognize information that is shown in writing, such as descriptions (e.g., red car, blue boat, green shirt). Perform basic arithmetic (such as addition, subtraction, percentages) without a calculator or other tools. Hear and remember pieces of information, such as telephone numbers or license plate numbers, for a short period of time. Evaluate information provided in order to prioritize or categorize incidents. Evaluate information and identify the most correct solution based upon that information. Determine routes and/or locations using very basic maps. (No prior map-reading training or experience is required to correctly respond to these questions.) Correctly spell commonly-used words which sound alike that might delay emergency assistance if misspelled (e.g., patience instead of patients). Communicate using sentences or phrases that clearly express the intended meaning. Read and comprehend written passages. 4. Eligible List: Candidates who pass the online CritiCall test will be placed in the Dispatcher Recruit candidate pool for one (1) year with the possibility of the list being extended for an additional year. You are not required to re-apply for this position if you have successfully passed the CritiCall test and your name is in the current Dispatcher Recruit candidate pool. 5. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, psychological test, credit check, and drug use history. 6. Employment Eligibility: All newly appointed City employees are required to be fully vaccinated as a condition of employment. Proof of receiving a complete COVID-19 vaccination must be submitted prior to your start date with the City. QUESTIONS For questions concerning Drug Use Standards or the Background process: Visit the Police Department web site at http://www.sacpd.org/ OR; Call the Police Recruiting Office at (916) 808-0880 OR; Send an email to police_recruiting@pd.cityofsacramento.org For questions concerning the Sacramento Police Department's Public Safety Communications Academy: Call the Sacramento Police Department's Public Safety Communications Academy at (916) 277-1740. For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726

Description THE EL DORADO COUNTY SHERIFF'S OFFICE The El Dorado County Sheriff's Office is dedicated to providing exceptional public service in alignment with Sheriff D'Agostini's Mission and Vision, taking a modern approach to the traditional services of law enforcement, fostering leadership and employee development, and remaining faithful and responsive to the communities we serve. THE OPPORTUNITY Sheriff's Public Safety Dispatchers have the opportunity to serve their communities in a unique way; following the Sheriff's Vision of Total Care and connecting services to citizens in their time of need. Public Safety Dispatchers are assigned to the Public Safety Facility in Placerville, Ca and have the opportunity to serve as Communication Training Officers and Tactical Dispatchers. The selected candidate will have the opportunity to: Receive, analyze and evaluate 911, emergency and business calls, and other public utility service calls; transfers calls to appropriate parties or creates a law enforcement call for service. Operates multi-channel radio systems, monitors other communication channels, while maintaining radio traffic on main channels. Responds to law enforcement-initiated radio traffic and request and relays information to law enforcement units. Operates computer equipment to access local, state and federal criminal justice information systems; operates communication systems to transmit and receive information with allied law enforcement agencies. For a full description of duties and responsibilities, please review the job description here . Sheriff's Personnel Unit will assess your application to determine if you are minimally qualified using the following recommendations. Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Public Safety Dispatch I: Experience: Equivalent to graduation from high school; AND One (1) year of public contact and/or non-emergency dispatching experience. Public Safety Dispatch II: Experience: In addition to the above, one (1) year of emergency dispatching experience at a level equivalent to the County's class of Public Safety Dispatcher I. Click here to view the minimum qualifications for Sheriff's Public Safety Dispatcher I/II, as well as the physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, please contact Samantha Whitlock in the Sheriff's Personnel Unit at whitlocs@edso.org . RECRUITMENT PROCESS The Sheriff's Personnel Unit will screen all applications to identify qualified candidates. Those applicants who meet the minimum requirements for this position will be required to complete a pre-investigative questionnaire. Based on the information provided, applicants may be disqualified based on criteria set forth in Part 7, Section 706.1 of the County of El Dorado Personnel Rules and in conjunction with Sheriff's Selection Policy 1000. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Typing Proficiency (Pass/Fail): A typing proficiency test will be administered to candidates prior to the CritiCall Exam. Candidates are required to demonstrate and show proof of typing at least 35 words per minute. CritiCall Computer Exam (Weighted 100%): The CritiCall exam will be utilized to determine an applicant's ranking and placement on the eligibility list. The examination has been tentatively scheduled for the second Thursday of each month. If it is determined that you meet the minimum qualifications and are therefore eligible to participate, you will be notified by email at least one week prior to the examination. If you have taken this examination within twelve (12) months prior to the scheduled date of the examination, you may elect to transfer that examination score or sit for the examination again; you must contact Human Resources prior to the scheduled exam date to request that your previous score be transferred. Please refer to Sheriff's Policy 1000 - Selection Standards for more information regarding disqualifying events in an applicants background. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The El Dorado County Sheriff's Office is recruiting applicants for Sheriff's Public Safety Dispatcher I/II . This recruitment will establish a list for the purpose of filling current and future full time and extra help vacancies. We currently have the following vacancies: Multiple full time and extra help vacancy located in Placerville, Ca. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Prior to conditional job offer, candidates will undergo a thorough background investigation. Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs, including but not limited to marijuana; a positive test may result in revocation of an employment offer. This classification may include positions that are subject to current California Department of Public Health (CDPH), State Public Health Officer Orders requiring all workers who provide services or work in facilities covered by the order to (a) have their first dose of a one-dose regimen or their second dose of a two-dose regimen of an approved vaccine against COVID-19, or (b) provide valid exemption as permitted by the order. An approved exemption would result in the exempted employee being required to wear a face covering and be regularly tested for COVID-19. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems CHECK OUT OUR VIDEO TO LEARN MORE Closing Date/Time: 10/31/2021 11:59 PM Pacific

Department: DEPARTMENT OF PUBLIC SAFETY Division: DPS-RECORDS, COMMUNICATIONS, AND COMPLIANCE Business Unit: HR-RCCD COMMUNICATIONS BUREAU Work Type: PERMANENT *Pay Grade: GRADE 27 Salary Range: $43,346.88 - $63,746.64 Fulltime/Parttime: Full Time Recruiter: KARA M CARMONNE Phone: 775 684-4475 Email: kcarmonne@dps.state.nv.us Position Description Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities. Incumbents perform in a trainee capacity and acquire the knowledge, skills and abilities required in this occupation. The eligible list established from this recruitment will be used for current and future vacancies that may occur in Carson City. NOTE: This is the entry level in the series and provides for semi-automatic progression to a Public Safety Dispatcher II and III (pay grade 29 and pay grade 31 respectively) upon meeting the minimum qualifications, satisfactory performance, and with the recommendation of the appointing authority. MANDATORY SPECIAL REQUIREMENT: Candidates must submit a typing certificate to their application. Failure to do so will withdraw you from consideration. The typing certificate must have been issued within the last 6 months and verify your NET typing speed of at least 40 words per minute. At this time, ONLINE TYPING TESTS WILL BE ACCEPTED. Also, typing certificate may be obtained through any Community Colleges, Manpower or other staffing agencies. Please Note: you will be tested again during the interview stage for typing speed and accuracy. To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-11_0/ Minimum Qualifications Graduation from high school or the equivalent and two year's experience in clerical, data entry, telephone switchboard or radio telephone work; OR an equivalent combination of education and experience. Additional experience can be substituted for high school education. Examination 1. Informational Seminar. MUST ATTEND ONE VIRTUAL SEMINAR. Dates TBA 2. Dispatch Testing TBA. 3. Oral Board and Split Ear Test TBA. 4. Backgrounds TBA. 5. Fingerprint Scan and Drug testing TBA. 6. Incumbents must pass the POST Dispatch Basic Training course one year of appointment. ** Please note the platform that will be used is gotomeeting app for the virtual meeting. You will be sent a link to log into GoToMeeting app and you can log in 1/2 hour prior virtual seminar. Special Requirements A State of Nevada/FBI background check will be required of the selected applicant. Positions require work on evenings, weekends, and/or holidays. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. Knowledge, Skills & Abilities General knowledge of arithmetic necessary to produce accurate information. Ability to perform routine dispatch work. Ability to interact efficiently and tactfully with the public and various law enforcement officers. Ability to work as part of a team. Ability to read and interpret maps. Ability to respond to a variety of information requests. Ability to speak clearly and distinctly using correct English. Ability to maintain alpha/numeric files and records. Ability to establish and maintain effective working relationships with employees, other agencies and the general public. Ability to understand and carry out oral and written instructions. Ability to communicate clearly and effectively both orally and in writing. Ability to work under frequent interruptions and distractions. Ability to prioritize work. Ability to operate keyboard equipment. Ability to memorize information. General knowledge of standard office practices and procedures. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Carson City Nearest Secondary Market: Reno

Location Police Department - 4080 Rocklin Road Rocklin, 95677 Description Under close and general supervision, performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; performs a wide variety of specialized duties involved in emergency communications; and performs related duties as assigned. Job Description URL: https://www.rocklin.ca.us/sites/main/files/file-attachments/ps_dispatcher_i-ii_3... Job Video Link URL: https://player.vimeo.com/video/121086757?title=0&byline=0&portrait=0&autoplay=1 Ideal Candidate QUALIFICATIONS Knowledge of: Current public safety radio reception and broadcast procedures, rules, and regulations. Pertinent federal, state and local laws, codes and regulations. Geographic features and streets within the area of service. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and programs, projects, and task coordination. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Techniques for providing a high level of customer service. Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or generate documentation. Ability to: Effectively operate public safety radios, computer-aided dispatch and records management systems, Automatic Vehicle Location programs, and other software applications and modern business equipment to perform a variety of work tasks. Understand and apply standard public safety radio broadcasting procedures and rules associated with emergency communications. Understand, retain, and transmit accurate data while performing several functions at one time. Use tact and persuasion to calm emotional callers and obtain complete information on reported incidents concisely; remain calm in emergencies. Analyze situations accurately and take effective action. Read and interpret maps. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Provide appropriate EMD services to callers. Understand and act in accordance within City and Police Department policies, procedures, and rules. Understand and apply federal, state, and local policies, procedures, laws, and regulations. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Education and Experience A combination of education and experience which would provide the required knowledge and abilities is qualifying. Note: education may not fully substitute for the required experience unless expressly stated herein. Public Safety Dispatcher II Equivalent to the completion of the 12th grade; AND Two (2) years of full-time experience equivalent to a Public Safety Dispatcher I with the City of Rocklin. Licenses and Certifications Possession of, or ability to obtain and maintain, a valid California Class C Driver License and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Possession of a typing certification showing a net speed of 40 words per minute. An EMD certification is desirable. Benefits Medical/Retiree Health: A variety of plans are offered through CalPERS. The City pays $1,200 per month to active employees and eligible retirees and the employee pays any difference. $150/month cafeteria plan contribution beginning in January 2022. Dental and Vision: City-paid for employee and dependents. Leave Accruals: Sick Leave: 56 hours for the first year; and 72 hours after one year PTO : 234 hours for the first year; and 298 hours after 9 years Special Holiday Pay Education Incentive Pay: Ranges from $65 - $275 per month based on level of education. Uniform Allowance: $30 paid in each biweekly pay period. Retirement - CalPERS (in accordance with Public Employee's Retirement Law) 2% @ 62 PEPRA Employees : Hired on or after January 1, 2013 with no prior membership with a California public retirement system or not eligible for reciprocity. 2% @ 55 Classic Employees : Current CalPERS members or former CalPERS members without a break of service of more than 180 days Deferred Compensation : Rocklin offers optional programs for employee participation (457 plans). PEPRA employees receive $200 per month (no match) Life & AD&D : City-paid $50,000 life insurance and Accidental Death & Dismemberment (AD&D) Recruitment Contact Contact phone: (916)625-5050 Contact email: hr@rocklin.ca.us Closing Date/Time: 10/24/2021 at 11:59pm

EXAMPLES OF DUTIES / KNOWLEDGE & SKILLS The statements listed below describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.   Manages and coordinates, through contractors and subordinate personnel, activities of the Bus Operations & Maintenance Department to obtain optimum use of equipment, facilities, and personnel. Coordinates operational and maintenance activities with other agency departments and agencies as needed.   Administers contractual service agreements; ensures conformance with terms and conditions of contract; meets with representatives of contract agencies to clarify terms of contract and resolves disputes; sets goals and monitors performance objectives; and oversees the assessment of liquidated damages and prepares communications directing corrective action. Develops, implements, and manages programs, policies, and procedures by setting annual goals and standards, measuring, and reporting monthly progress; reviews existing department policies and procedures, and develops needed plans and procedures for continuous improvements and efficiencies.   Maintains effective internal and external coordination and communications with Valley Metro member agencies, and consultants/contractors and other operators and providers of public transportation in the Phoenix metropolitan area.   Supervises personnel by developing the operations and maintenance team, overseeing training and daily functioning, conducting performance evaluations, organizing, and prioritizing work, directing, and empowering subordinate staff, and effectively communicating the goals and objectives of the unit.   Participates in various audit activities with outside agency representatives, represents the agency, as assigned, in various committees and meetings related to bus operations/maintenance.   Provides leadership and direction to the Bus Operations and maintenance staff and is responsible for the efficient and effective transportation operations. This includes responsibility for the continuity and operation of the department.   Responsible for budget preparation, forecasting and monitoring of annual budget for fixed route service operations and capital projects, solicits and evaluates bids/proposals; monitors and forecasts expenditures for additional funds needed for staffing, equipment, material, and supplies.   Establishes, evaluates, and ensures sustained excellence in operational performance through clearly defined objectives and metrics, regular monitoring of indicators and continuous involvement of staff.    Ensures regulatory compliance with federal, state, and local regulations and laws. Keeps current with proposed and new regulations impacting operations. Manages the development of fixed route operating plans consistent with Valley Metro's commitment to provide safe, efficient and effective high quality services.   Coordinates bus bridges with rail operations for general and special event operations.   Participates in contract negotiations, audits or federal grant regulatory compliance and third party contracts and in development of cost allocation plans.   Represents Valley Metro at meetings with representatives of member cities, government agencies, professional business and community organizations and the general public; prepares and delivers informational presentations to various groups ranging from the Valley Metro Boards of Directors, transit associations and community groups. May attend meetings with other transit agencies on transit operation.   Performs other similar and related duties as assigned. Knowledge and Skills: Knowledge of: Principles and practices of public transportation administration. ADA regulations and requirements. Principles of labor relations and collective bargaining. Bus operations and maintenance management. All applicable state and federal regulations regarding bus transit operations. Principles and practices of safety and security operations. Contract administration and vendor relations. Budget preparation and fiscal management. Federal Transportation Administration (FTA) and drug and alcohol regulations.  Principles and contemporary practices of customer service relations, complaint   resolution, and program development, implementation, and maintenance. Principles and practices of staff supervision, including goal setting, performance assessment, developing teams and motivation. Computer applications related to the work.   Skill in: Planning, directing, and scheduling the activities and operations of assigned staff. Composing correspondence, reports, contract specifications, and other written materials/documentation. Establishing and evaluating the effectiveness of work processes, procedures, and internal controls. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals. Gathering and compiling information; preparing accurate reports. Operating office equipment, including computers and associated software. Providing services based upon prescribed policies and procedures. Making effective presentations to small and large groups. Establishing and maintaining cooperative working relationships with peers, subordinate personnel, contractors, and representatives of other organizations. Developing and monitoring departmental services and implementing quality controls. Responding to changing situations, emergencies and needs in support of fixed route services   PHYSICAL DEMANDS / WORK ENVIRONMENT Physical ability to perform office and related work, including operating computers and office machinery; stamina to sit for extended periods of time; strength to lift and maneuver materials weighing up to 25 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. Accommodations may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

The Position This is a limited continuous filing exam. The filing cut-offs are at 5:00 pm on: 10/8/21, 11/5/21 (final cut-off) Level 1 - $5,484.48 - $6,665.92/month Level 2 - $6,032.58 - $7,332.36/month Under supervision, the Sheriff's Communication Dispatcher Level I/II operates a control position at a console, the Sheriff's Computer Aided Dispatch System, in the transmission of telecommunication visual images and conventional two-way radio messages to mobile patrol units. Sheriff Communication Dispatcher (Level I) is the entry/training level in the dispatcher class. Incumbents are trained in department policies, procedures, and specialized equipment through on-the-job training. Work is completed under close supervision and reviewed during performance and upon completion. Sheriff's Communication Dispatcher (Level II) is the journey level in the dispatcher class. Incumbents work under the supervision of sworn personnel; however, they are expected to exercise independent judgment in responding promptly and effectively to multiple competing demands from the public and mobile field units. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Business English usage, grammar, punctuation, spelling, vocabulary Report writing techniques Major streets, highways and districts in Sacramento County Federal Communications Commission rules and regulations as specified in "Public Safety Radio Services" Radio codes currently used in the Sheriff's Department Penal codes currently used in the Sheriff's Department Ability to Operate communications equipment by performing multiple hand and foot functions simultaneously Learn to operate a video data communications terminal Remain calm in emergencies Understand, retain, and transmit data while performing several functions at one time Analyze situations accurately and take effective action Read and interpret maps Use tact and persuasion to calm emotional callers and obtain complete information on reported incidents Speak English clearly and concisely Read and write English at a level necessary for effective job performance Employment Qualifications Minimum Qualifications LEVEL I: Possession of a valid typing certificate of 40 net words per minute from clear copy. And Either: 1. One year of full-time experience as a Sheriff's 911 Call Dispatcher in Sacramento County service Or: 2. Two years of full-time experience in a private or governmental agency involving extensive public contact in a stressful environment, receiving and resolving complaints, assisting in emergency situations, or coordinating many tasks simultaneously. LEVEL II: Possession of a valid typing certificate of 40 net words per minute from clear copy. And Either: 1. One year of full-time experience as Sheriff's Communications Dispatcher (Level I) in Sacramento County service Or: 2. Three years of full-time experience in a private or governmental agency involving extensive public contact in a stressful environment, receiving and resolving complaints, assisting in emergency situations, and coordinating many tasks simultaneously. At least one year of the required experience must have involved dispatching to mobile units. Note: Volunteer experience in the above pattern may be substituted on the basis of 173.6 hours = 21.7 days = one work month. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications indicate a typing certificate is required, applicants must submit proof. Failure to submit proof of requirements may result in disqualification from the examination. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements Criminal History and Background Check: Candidates will need to pass a security clearance investigation conducted by the Sacramento County Sheriff's Department. Prior to appointment, applicant must successfully pass a medical examination and psychological screening. Must be able to visually distinguish between red, green, and orange colors. Have normal hearing in both ears, and good eye/hand coordination and finger dexterity. Hours of Work: Applicants must be willing to work shift assignments, holidays and weekends as required. Conform to departmental uniform standards. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 11/5/2021 5:00 PM Pacific

The County of Yuba is recruiting to fill and establish an employment list for the position of Public Safety Dispatcher within the Sheriff's Department. The incumbent receives 9-1-1 system sheriff, fire, medical emergency and rescue calls; dispatches sheriff, fire and medical personnel following established procedures; maintains communication with officers in the field to ensure safety and provide back-up and information; provides relief coverage for the records unit; and performs related work as assigned. These classifications require shift work and the ability to make decisions and act appropriately in stressful situations. The work also involves interdepartmental cooperation with various public safety agencies located throughout the County to coordinate the most effective response to requests for assistance from the public. About the Sheriff's Department: The Yuba County Sheriff's Office is comprised of multiple functions within the Operations Division including Valley and Foothill Patrol, Investigations, Narcotics Task Force, Gang Enforcement, Marijuana Eradication Team, Coroner, Crime Prevention, Crisis Negotiation Team, SWAT, Canine Program, Field Training Officer, Aero Squadron, and Marine Enforcement. The department is committed to working in partnership with the community to identify and resolve public safety and quality of life issues, consistent with it's core values. The Sheriff's Office provides a full range of services to an estimated population of about 70,000. The Sheriff's Department is located in the City of Marysville with a substation in Brownsville. Examples of Duties: Receive and evaluate 9-1-1 police, fire and medical emergency calls, receive business calls for the department, which may include other county departments during off-hours; dispatch appropriate staff, provide information or transfer calls to the appropriate office or person. Receive and dispatch calls and enters information into a computer-aided dispatch (CAD) system, and, when appropriate, a teletype system; monitor calls after initial dispatch to provide additional requested support or information. Access federal, state and local law enforcement information systems to obtain information regarding outstanding warrants, criminal history, records information, vehicle data and related information; relay such information to sworn staff and non-sworn staff. Close Date: Until filled

Definition and Class Characteristics Testing and Interview details for the Recruitment Period of September 24-October 22, 2021: WRITTEN EXAM: FRIDAY, NOVEMBER 5, 2021 INTERVIEWS FOR PASSING CANDIDATES-: WEDNESDAY NOVEMBER 17, 2021 ADVANCED NOTICE OF TESTING AND INTERVIEW DATES ALLOW OUR CANDIDATES THE OPPORTUNITY TO ADJUST SCHEDULES FOR PARTICIPATION IN OUR EXAMINATION PROCESS. IF YOU APPLY IN DURING THIS OPENING PERIOD, PLEASE PLAN TO BE AVAILABLE ON THE TESTING AND INTERVIEW DATES IN NOVEMBER. IF YOU ARE NOT AVAILABLE PLEASE PLAN TO APPLY IN A FUTURE RECRUITMENT PERIOD. WRITTEN EXAM IS SCHEDULED IN NEVADA COUNTY-NO REMOTE TESTING OPTIONS THE SHERIFF DISPATCHER POSITION IS RECRUITED DURING EVEN MONTHS (February, April, June, August, October, December) AND TESTED IN THE ODD MONTHS (January, March, May, July, September, November) FOR THE YEAR 2021. CANDIDATES WHO CANNOT ATTEND POSTED TESTING DATES ARE ENCOURAGED TO APPLY IN FUTURE RECRUITMENT PERIODS. Do you have a passion and desire for helping people? Do you enjoy working in a fast paced environment? Have you ever considered working as a Sheriff's Dispatcher? This highly sought after career allows you to be the first, first responder assisting the community in their time of need. If you are someone who is able to handle multiple tasks at once and doesn't mind shift work including nights and holidays, this is the perfect opportunity for you! Our 9-1-1 dispatch center is staffed with highly dedicated professionals that answer over 50,000 calls a year. Being a dispatcher is one of the toughest jobs that you'll ever love. Apply now to become a part of this rewarding team. ---------------------------------------- Under general supervision, receives and assesses 911 system emergency and non-emergency calls and dispatches fire, medical and law enforcement personnel; maintains radio and telephone communica tion between the Nevada County Sheriff's Department and law enforcement, fire protection, and emergency service personnel within the County; and performs related work as required. Sheriff's Dispatcher I: This is the entry-level classification in the series. Initially under close supervision, incumbents learn and perform duties of increasing complexity. This class is flexibly staffed with Sheriff's Dispatcher II and incumbents normally advance to the higher level after gaining sufficient experience and demonstrating proficiency to meet the requirements of the Sheriff's Dispatcher II. Examples of Duties Essential: Receives and assesses emergency (911) calls and routine public phone calls, obtains necessary information, determines what resources to use, and dispatches units Tracks units and maintains cognizant knowledge of all field units as to their status and location throughout the assigned shift Uses the CLETS (California Law Enforcement Telecommunications System) Takes calls from units and dispatches deputies to calls for service, as well as any additional units required; dispatches special assignment teams as necessary to handle special or critical incidents Monitors internal alarms for 911 system, electronic equipment room, electrical power and generator back up system Monitors other agency radio traffic for possible assistance requirements; directs calls that require assistance outside of jurisdiction to other agencies Provides back up 911 PSAP service for Sierra County Sheriff and Grass Valley Police Department Researches involved parties for officer safety information on calls dispatched; researches locations/addresses for prior events and possible officer safety history at the location Runs want (missing persons, runaway, etc.) and warrant checks on persons, registration/stolen checks on vehicles, and checks on stolen property as requested from the field Monitors building's close circuit cameras and door locking devices Important: Responds to requests for information from the public Maintains various documentation and logs such as nature of calls and responses provided, statistics and history Maintains office equipment, printers, phones, and computers; monitors and orders office supplies; cleans office, floors, kitchen area, equipment and consoles Knowledge and Skills Required NOTE: The required level and scope of the following knowledge and skills relate to the level of the position as defined in the class characteristics. Knowledge of: Methods, equipment and procedures of a modern office Correct English usage, spelling, grammar and punctuation Practices, procedures, terminology and codes pertaining to the dispatch of police, fire, and emergen cy services Functions, procedures, and policies of the Nevada County Sheriff's Department Nevada County and adjacent service area roads, streets and landmarks Operations of radio dispatching and law enforcement teletype equipment Laws and regulations governing the release of information from law enforce ment agency records Skill in: Attending to multiple activities and sources of input simultaneously Memorizing codes, names, locations and other detailed information Communicating tactfully and courteously with deputies, the public, and other government agencies Establishing and maintaining effective working relationships with those contacted in the course of the work Thinking quickly, calmly and clearly in emergency situations Compiling, maintaining, processing and preparing a wide variety of records and reports Maintaining confidentiality of sensitive and legally protected information Operating radio transmitting, teletype and 911 console equipment Receiving and responding to incoming telephone and radio calls Assessing, prioritizing and determining appropriate response levels for law enforcement and related emergency situations Education and Experience Required Level I: Completion of 12th grade and one year of experience in a setting which involves public contact, heavy phone usage, or customer service. Licenses and Certificates: Possession of a valid California or Nevada driver's license within 30 days of hire. Must complete POST (Peace Officer Standards Training) Dispatch Academy training within 12 months of date of hire and complete CLETS/NCIC certification within the designated training period. Proof of typing at a net rate of 35 wpm. MUST ATTACH PROOF TO APPLICATION. VISIT www.freetypinggame.net. Click on the Tests tab at the top and then select Free Certificate Tests and follow the steps. Once you have your certificate, save it and attach it in the attachment section of your application prior to submitting. Physical Demands and Working Conditions: Sustained posture and attentiveness for console operation with limited breaks; vision sufficient to read video monitors, annunciator lights, computer screens, and printed materials; manual dexterity to operate control console, computer keyboards, telephone, radio and standard office equipment; speech and hearing to communicate clearly by radio, telephone and in person. Must work rotating shifts, holidays, weekends, and overtime. Some accommodations may be made for some physical demands for otherwise qualified individuals who require and request such accommodations. Other Requirements: Must submit to and pass a psychological evaluation, medical examination and a background investigation. This class description lists the major duties and requirements of the job and is not all-inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.Closing Date/Time: 10/22/2021 5:00 PM Pacific

ABOUT THE POSITION The Riverside County Fire Department currently has multiple openings for Fire Communications Dispatcher I/II positions in Perris. Dispatchers receive emergency 9-1-1 and non-emergency requests for service from the public and other agencies. Incumbents will operate and control radio dispatching equipment, and dispatch to appropriate County, allied agencies, and other emergency units. Emergency call-taking and dispatching is fast-paced and can be high-stress. The ideal candidate will thrive under pressure, be an expert multi-tasker, and possess strong typing and data entry skills. The Emergency Command Center is a 365 day and 24/7 operation. Selected candidates will be expected to work weekends, holidays, and graveyard and/or swing shift hours. Additionally, unforeseen emergency incidents may necessitate the need for overtime. The Fire Communications Dispatcher I is a natural progression underfill for the Fire Communications Dispatcher II classification. Incumbents are eligible to promote to the Fire Communications Dispatcher II upon successful completion of their probationary period, which would include a satisfactory performance evaluation and any additional qualification requirements. Meet the Team! The Riverside County Fire Department (RCFD) is one of the largest integrated, cooperative, regional fire protection organizations in California. The Department, a unique partnership between State of California Department of Forestry and Fire Protection (CAL FIRE) and the County of Riverside, serves 21 partner agencies and has five core values: Leadership, Competence, Integrity, Safety, and Customer Service. EXAMPLES OF ESSENTIAL DUTIES • Operate a variety of communications equipment including radio systems, enhanced 9-1-1, various telephone systems, telecommunications device for the deaf, recording equipment, and computer systems in accordance with Federal Communications Commission regulations, department policy, and standard operating procedures. • Receive emergency calls and obtain essential information to determine locale and assess urgency, provide instructions, and determine appropriate action to be taken. • Determine jurisdiction, notify other agencies as required and transfer calls to other agencies when appropriate; dispatch emergency equipment and personnel to various locations to respond to calls; ensure necessary coverage behind deployed assets. • Transmit information and orders to, and receive messages from County, agency/allied agency, and other emergency units, typing all radio transmissions received and sent. • Make inquiries to local, state and federal national computer systems to obtain information and data as needed. • Read and interpret maps to locate emergency incidents, determine jurisdiction, and locate the closest available units; may respond to an emergency in the field with communications equipment and set-up and operate such equipment. • Participate in call critiques, a variety of training courses, and/or certification sessions. MINIMUM QUALIFICATIONS Fire Communications Dispatcher I Experience: One year involving a substantial amount of public contact, preferably in a public safety agency. Fire Communications Dispatcher II Experience: One year in the operation of emergency radio dispatch equipment in a fire or civilian law enforcement agency. Knowledge of: The functions, operations, rules, and regulations of the Fire Department; modern office practices and procedures including filing, recordkeeping and operating standard office equipment; proper English language usage and grammar; the codes, techniques, and procedures in dispatching and operating radio transmitters and receivers, telephones, teletype, teleprocessing equipment, and CAD equipment; Riverside County geography including the location of principle cities, highways, streets, and buildings; applicable regulations of the Federal Communications Commission. Ability to: Learn the codes, techniques and procedures in dispatching emergency units; operate radio, telephone, Call Director, telecommunications device for the deaf equipment, multi-channel recorders, playback machines, alarm systems, CAD systems, and teleprocessing equipment; accomplish tasks in a controlled and competent manner while working in a stressful environment; follow oral and written directions quickly and accurately; establish and maintain effective working relationships with other employees, law enforcement and fire personnel, and the public; complete assigned clerical tasks with accuracy and speed. Testing Requirements Skill: Sufficient skill in typing to complete 4,480 net key strokes per hour. All candidates will be required to take an online assessment as part of the application process for this position. Candidates who meet the position requirements will be emailed a link to take the online test. It is important that the instructions provided in the email are followed exactly. Candidates who meet the minimum score requirements will be emailed information regarding the proctored CritiCall examination. Available testing times will be provided to candidates via email. Due to the high volume of testers, candidates may be assigned a test date and time. Other Requirements Prior to employment, candidates must successfully complete all steps of the pre-employment process including a background investigation, psychological examination, and medical examination. SUPPLEMENTAL INFORMATION Veterans' Preference The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document (s). A Human Resources Representative will review the materials and determine if you qualify for the veteran's preference. See the policy here . What's Next? This recruitment is open to all applicants. Applicants who are current County of Riverside employees and/or current employees of the Fire Department may be considered before other applicants depending on the volume of applications received. Qualified applicants may be considered for future vacancies throughout the County. Contact If you have any questions regarding this position, please contact Brittney Mathis at bmathis@rivco.org or 951-955-5358. MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans. Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here . MISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS). Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent. Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent. Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually. A new member is defined as any of the following: A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months. CalPERS refers to all members that do not fit within the definition of a new member as "classic members". Contribution rates are subject to change based on the County of Riverside annual actuarial valuation. Note: This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981, Option 2. If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary. DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options. VACATION ACCRUAL (Bi-Weekly Accrual): 0< 3 year = 80 Hours (10 Days) 4< 9 years = 120 Hours (15 Days) 10 or more years = 160 Hours (20 Days) Maximum Vacation leave accumulation is 480 hours. SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual. HOLIDAYS: Normally 12 paid holidays per year BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance) BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase. DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks. POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding. OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

ANNOUNCEMENT OF EMPLOYMENT OPPORTUNITY Public Safety Dispatcher - Lateral - Part Time Regional Communications Department Up to 19 hours per week Pay Range: $20.24 to $30.36 per hour Compensation for laterals depends on qualifications/experience FLSA Status: Non-exempt, eligible for overtime compensation Deadline to Apply: Open until Filled Position Summary: The City of Prescott, Arizona is seeking dynamic, highly motivated, career oriented individuals to fill challenging positions in the Regional Public Safety Communications Center. Operated by the City of Prescott, the Prescott Regional Communications Center (PRCC) serves the majority of law enforcement and fire agencies within the region, including the City of Prescott Police and Fire Departments, Town of Prescott Valley Police Department, Yavapai Community College District, Yavapai-Prescott Tribal Police, Central Arizona Fire & Medical Authority (CAFMA), Groom Creek Fire District and Walker Fire Association. Successful candidates will receive a competitive salary and benefit package and a rewarding career with opportunity for continued growth and advancement. Essential Duties: Answers emergency 911 telephone calls; obtains information from callers who may be injured, confused or abusive; calms, negotiates and communicates with callers, public safety personnel and other agencies to obtain, interpret, process and relay accurate information via department protocols utilizing Emergency Medical Dispatch (EMD) and Computer Aided Dispatch (CAD) systems. May provide life saving emergency medical instructions through the 911 systems; accesses ACIC/NCIC systems to obtain, input and verify information on vehicle registration, driver's license, outstanding warrant and criminal history; follows and complies with all administrative and operational policies and procedures; interacts with the public in a positive manner that exemplifies the Prescott Regional Communications Center mission; attends meetings and training sessions as required; prepares and types various lists and reports, and completes other projects and duties as assigned. Qualifications: • Must have completed two years of full-time experience in Police, Fire and EMD dispatching and type 40-words per minute. • Must be able to work rotating 12 hour shifts, holidays, evenings and weekends. • Candidate of choice must pass pre-employment drug, hearing, truth verification and psychological tests; fingerprint and extensive background investigation. • Candidate of choice shall not have been convicted of a felony or any other offense that would result in a felony if committed in Arizona must possess a valid Arizona driver's license and reside within 45-minutes normal driving time of the Prescott Regional Communications Center. • Applicant must have a high school diploma or GED equivalent. Preferable Experience in: the practices of the Arizona Criminal Justice Information System (ACJIS); Emergency Medical Dispatch (EMD), the code and plain-talk systems used by both law enforcement, fire and emergency medical agencies; local fire department/fire district automatic/mutual aid and statewide fire service mutual aid systems; operation of dispatch consoles, 911, two-way radio, TTY, computer, records systems and bi-lingual skills. Any equivalent combination of education, experience and training which provides the knowledge and abilities necessary to perform the essential functions of the position. City Core Beliefs City of Prescott employees should seek to uphold the City's core beliefs throughout their day-to-day business and with every customer they come in contact with, both internal and external. Our core beliefs are: Act with Integrity, Work as a Team, Have Personal Commitment and Loyalty, Solve Problems, Take Pride In Excellent Results, High Level of Productivity and Being Nice. Knowledge, Skill and Ability: Knowledge : Must have knowledge or familiarity of federal, state, and local laws and ordinances; local streets, highways, common-place names and geography of dispatching region. Skill: Must have skill in reading maps, using computer keyboards, typing and maintaining accurate electronic files, records and reports; use of proper English, diction, grammar, spelling and punctuation; proven skill in proficiency, alphabetic, chronological and numeric filing systems; maintaining a calm professional demeanor in emergency situations; assessing situations and acting in an appropriate and professional manner. Ability: Must be able to interpret and give both verbal and written instructions clearly, concisely and effectively over radio and telephone; remain calm, think clearly and quickly assess and evaluate situations under pressure, organize thoughts, respond quickly and make sound decisions in emergency situations; use tact and patience while dealing with callers on 911, emergency and business lines; relate to and maintain cooperative working relationships with co-workers, management, the general public, safety officials and other government officials; perform two or more tasks concurrently; input and retrieve computer data quickly during stressful situations. Physical Demands and Working Conditions : Sufficient to effectively and safely perform required duties and to safely operate required Communications Center equipment as needed to clearly, concisely and effectively communicate in person and over two-way radios, computers and telephones. The work conditions of this role are demanding with respect to emergency or stressful situations, with exposure to unusual fatigue factors, including irregular and unpredictable hours and noisy distractions from simultaneous events while working on multiple computer systems and monitors. May be required to sit for extended periods of time with limited or no breaks. Selection Process: Application is completed and screened for minimum qualifications. Qualified applicants will be invited for a computerized exam. Candidates who successfully pass the computer exam will be invited for a panel interview. Those who are successful in interviews with be extended a conditional offer of employment followed by the initiation of the background process. The same background screening standards that apply to a Sworn officer by AZPOST will apply to this position. City of Prescott Contact Information 201 S. Cortez St. Prescott, AZ 86303 Email: hr@prescott-az.gov Website: www.prescott-az.gov Phone: 928-777-1347 / Fax: 928-777-1213 PART-TIME TEMPORARY EMPLOYEES: Will accrue sick leave. NOTE: When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the selection process. In accordance with A.R.S. 23 - 493, this position has been identified as "Safety Sensitive". The City of Prescott is an Equal Employment Opportunity employer.

Description The City The City of Santa Clara is a "full service" city - one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. Applications must be filled out completely. Please do not substitute, "see resume" or "see personnel file" in the employment history section of the application. To be considered for this position, candidates must submit: 1) City Employment Application and Supplemental Questionnaire 2) Verification of a California POST Entry-Level Dispatcher Selection Test Battery with a T-score of 50 or above OR possession of a valid California POST Public Safety Dispatcher Basic Certificate Incomplete applications will not be accepted. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least six (6) months included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the employment experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Successful completion of the California POST Entry-Level Dispatcher Selection Test Battery with a T-Score of 50 or above or possession of a valid California POST Public Safety Dispatcher Basic Certificate is required at time of application. Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting, polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard

The City of Menlo Park currently has an excellent opportunity for experienced Communications Dispatchers. Shift work including weekends and holidays is required. Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance. All activities are performed within specified legal guidelines. Incumbents are expected to work independently and exercise judgment and initiative. Minimum Qualifications Education and Experience Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade. One (1) year of general clerical involving frequent public contact, preferably in a law enforcement setting. Licenses and Certifications Possession of a valid Public Safety Dispatcher Basic Certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T.). Closing Date/Time: Open Until Filled

Position Information NEW: The City of Chico and Chico PD are excited to announce a Dispatch reorganization that will provide additional long-term career opportunities and the ability for greater growth within the Division! Successful Public Safety Dispatcher - Entry employees may later qualify to promote through the career ladder: Dispatcher - Intermediate, Dispatcher - Advanced, and even Communications Supervisor! Positions at Chico PD Dispatch are more than "just a job," they're a career! Additional Videos: How to Apply The Training Process A complete application packet for this position must include: ResumeValid and current (dated within one year) typing certificate - 45 NET WPM REQUIRED: This classification requires a typing certificate with proof of typing ability at 45 net words per minute. To standardize, net words per minute will be calculated by subtracting the number of errors from the gross words per minute. Candidates are now allowed to submit online generated typing tests. Tests must be dated within the last year and the score results must show gross words per minute and number of errors (so net can be calculated). Attaching a valid typing certificate is a requirement of this recruitment and failure to do so will result in denial of application. Suggested resource: "Free Certificate Test" at: https://www.freetypinggame.net/free-typing-test.asp , to self-administer a 5-minute typing test. TESTING: Candidates for this position are required to take the CritiCall exam. For more information and a test preparation guide, please visit: https://criticall911.com/dispatcher-testing/applicants/ Salary placement upon hire: Employees may expect to be placed on the salary range between steps A - F; however, additional steps may be considered based on prior education and experience. NOTICE: The City of Chico is committed to inclusion and a diverse workforce and has made candidate applications anonymous to reduce implicit bias in the hiring process. Candidate names, addresses, and other Personally Identifiable Information (PII) are auto-redacted on applications sent to the department. This recruitment will be open until further notice. Job Description Definition: Under supervision, to receive training and to operate a Public Safety Answering Point (PSAP) in the capacity of a first responder; to perform assigned clerical work relating to public safety records and operations; and to perform related work as required. Distinguishing Characteristics: This is the trainee-level classification in the Dispatcher series. Trainees work in the communications center and receive on-the-job training, specific day-to-day direction and are closely supervised. Incumbents at this level are not expected to function with the same amount of knowledge or skills as positions allocated to Public Safety Dispatcher Intermediate and Advanced . Although work is performed within established policies and procedures, it requires the exercise of sound judgment in emergency situations. Typical Duties: Receive and prioritize incoming emergency calls from the public requesting police, fire or other emergency assistance;* Maintain citizen confidentiality, as required; * Determine nature and location of emergency, determine priorities, and dispatch via computer-aided dispatch system police, fire, medical, or other emergency services as necessary and in accordance with established procedures;* Maintain contact with all units on assignment;* Maintain status and location of police and fire units;* Communicate with persons in crisis, including persons in altered states such as intoxication or under the influence of drugs; * Answer non-emergency calls for assistance; Call out City maintenance workers for maintenance emergencies; Enter, update, and retrieve information from a variety of computer systems;* Receive requests for information from computer systems and provide pertinent data; Monitor several complex public safety radio frequencies;* Operate a variety of communications equipment including computerized radio consoles, telephones, and computer equipment;* Process a wide variety of public safety records, files, logs, reports, and forms;* Operate office equipment; Perform related duties as assigned. *Essential Function Duties recorded above are representative of the duties of the class and are not intended to cover all the duties performed by incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related or a logical assignment to this class; such assignments shall fall under the category of "other duties, as assigned." Tools and Equipment Used: Telecommunications equipment, including computer-aided systems; personal computer including word processing software; copy machine; facsimile machine; radio. Physical Demands: While performing the duties of this job, the employee is frequently required to sit and talk and hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. Work is frequently performed in emergency and stressful situations. Work Environment: The noise level in the work environment is moderately noisy. Work shifts cover 24 hours per day and seven days per week including holidays. Knowledge, Skills, and Abilities: Knowledge of : Geographic features and streets of the City of Chico; correct English usage, spelling, grammar, and punctuation. Ability to : Type a minimum of 45 words per minute; learn to operate standard telephone and computerized radio communications equipment and computer-aided dispatch system; learn and use standard broadcasting procedures and rules; learn and correctly use public safety classification codes and basic provisions of the California Vehicle and Penal Codes; speak clearly and precisely; exercise good judgment and make sound decisions in emergency situations; effectively communicate with and elicit information from citizens faced with emergency situations; exercise independent judgment and work with minimal supervision; comprehend and make inferences from written materials; handle simultaneous events effectively; handle confidential matters with a high degree of discretion; understand and carry out oral and written instructions; work cooperatively with others. Qualifications Minimum Qualifications: Experience/Education : High school graduation or equivalent supplemented by one year of experience in clerical or public safety dispatching. Additional Requirement : Possession of a valid California Driver License. Desired Qualifications: Experience/Education : Experience in dealing with difficult or distressed individuals is desirable. Unless a position is permanently allocated to a Public Safety Dispatcher Entry level due to the nature of the work, employee may be promoted, pursuant to the flexibly staffed nature of the classification series, to the Public Safety Dispatcher II level as responsibility and experience increases. Equivalency may be established pursuant to the City-Wide Classification Plan. Additional Information The City of Chico is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a PASSION for public service. Having the best employees provides the best service to the community. APPLICATIONS ARE ONLY ACCEPTED ONLINE, THROUGH THE NEOGOV SYSTEM. Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted. It is the responsibility of the applicant to ensure applications are received by the City of Chico Human Resources Office. Degree, Licenses, Certifications and/or Equivalencies: Candidates must include copies of items listed as a minimum qualification; failure to provide required certificates by the close of the recruitment will result in candidate disqualification. If this position requires a typing certificate: typing certificates must have been issued within one year and the net speed must match the minimum requirement listed in the job description. For standardization, net speed will be calculated by subtracting the number of errors from the gross WPM. Internet generated typing certifications are not accepted. Equivalency for experience and/or education listed within a job description may be established pursuant to the City-wide Classification Plan and through coordination with Human Resources. Candidates seeking an equivalency must contact Human Resources, at (530) 879-7900, for instructions on submitting an equivalency request. Being minimally qualified for a position does not guarantee a candidate progression through the full recruitment process. Travel and Recruitment Related Expenses: The City of Chico does not reimburse applicants for any travel or expenses in connection with applying for employment, unless authorized by the City Manager. Pre-Employment Processing: Applicants may be required to pass fingerprinting and a medical examination as a condition of employment or promotion. Medical exams may include a fitness exam, psychological exam, and a drug and alcohol screening, depending on the position. E-verify is used to determine candidate eligibility to work in the United States. The City of Chico is an Equal Opportunity Employer and supports workforce diversity. Women, minorities, and persons with disabilities are encouraged to apply. The City of Chico will consider individuals with disabilities based on their qualifications to perform the essential functions of the position for which they are applying and will provide reasonable accommodation in the application and/or testing process. If you require accommodation in the application and/or testing process, please notify the Human Resources Office within seven (7) days of the need for accommodation, so appropriate alternative arrangements can be made. If you have any questions, or need additional assistance regarding City of Chico employment opportunities, please contact the Human Resources Department at (530) 879-7900 or jobs@chicoca.gov . Closing Date/Time:

Position Information SIGNING BONUS: A signing bonus of up to $20,000 is now available for Intermediate (Lateral) candidates! The bonus is paid in installments at hire, after completion of training, and after completion of the 18 month probationary period. NEW: The City of Chico and Chico PD are excited to announce a Dispatch reorganization that will provide additional long-term career opportunities and the ability for greater growth within the Division! Successful Public Safety Dispatcher - Intermediate employees may later qualify to promote through the career ladder: Dispatcher - Advanced, and even Communications Supervisor! Positions at Chico PD Dispatch are more than "just a job," they're a career! Additional Videos: How to Apply The Training Process A complete application packet for this position must include: ResumePOST Basic Public Safety Dispatcher Certificate Salary placement upon hire: Employees may expect to be placed on the salary range between steps A - F; however, additional steps may be considered based on prior education and experience. NOTICE: The City of Chico is committed to inclusion and a diverse workforce and has made candidate applications anonymous to reduce implicit bias in the hiring process. Candidate names, addresses, and other Personally Identifiable Information (PII) are auto-redacted on applications sent to the department. This recruitment will be open until further notice. Job Description Definition: Under general supervision, to operate a Public Safety Answering Point (PSAP) in the capacity of a first responder; to perform assigned clerical work relating to public safety records and operations; may provide training and task supervision to others; and to perform related work as required. Distinguishing Characteristics: This is the journey level class in this series in which incumbents are fully competent to perform the full range of assigned duties. Incumbents operate a wide variety of complex emergency communications equipment dispatching law enforcement and/or fire/medical resources. Incumbents are required to handle emergency situations with relative independence within established policies and procedures. Typical Duties: Receive, analyze, and prioritize incoming emergency calls from the public requesting police, fire or other emergency assistance;* Maintain citizen confidentiality, as required; * Determine nature and location of emergency, determine priorities, and dispatch via computer-aided dispatch system police, fire, medical, or other emergency services as necessary and in accordance with established procedures;* Maintain contact with all units on assignment;* Communicate with persons in crisis, including persons in altered states such as intoxication or under the influence of drugs; * Ask and respond to questions; interpret and anticipate callers situation; * Maintain status and location of police and fire units;* May be required to testify in court; Answer non-emergency calls for assistance; Call out City maintenance workers and/or IS staff for maintenance emergencies; Enter, update, and retrieve information from a variety of computer systems and databases;* Receive requests for information from computer systems and provide pertinent data; Monitor several complex public safety radio frequencies;* Operate a variety of communications equipment including computerized radio consoles, telephones, and computer equipment; process a wide variety of public safety records, files, logs, reports, and forms;* Monitor all facility cameras; May assist in the training of less experienced personnel; Operate office equipment; Identifies problems and solutions and makes suggestions and recommendations regarding changes in procedure and policy;* Perform related duties as assigned. *Essential Function Duties recorded above are representative of the duties of the class and are not intended to cover all the duties performed by incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related or a logical assignment to this class; such assignments shall fall under the category of "other duties, as assigned." Tools and Equipment Used: Telecommunications equipment, including computer-aided systems; personal computer including word processing software; spreadsheets; copy machine; facsimile machine; radio. Physical Demands: While performing the duties of this job, the employee is frequently required to sit and talk and hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work is frequently performed in emergency and stressful situations. Work Environment: The noise level in the work environment is moderately noisy. Work with numerous and frequent interruptions in a high stress environment. Work shifts cover 24 hours per day and seven days per week including holidays. Knowledge, Skills, and Abilities: Knowledge of : Geographic features, landmarks, and streets of the City of Chico and surrounding jurisdictional boundaries; correct English usage, spelling, grammar, and punctuation; effective public safety dispatching methods; police and fire department operations, policies and procedures, and records management requirements. Ability to : Type a minimum of 45 words per minute; operate computerized telephone and computerized radio communications equipment and computer-aided dispatch system; use standard broadcasting procedures and rules; correctly use public safety classification codes and basic provisions of the California Vehicle and Penal Codes; speak clearly and precisely; exercise good judgment and make sound decisions in emergency situations; think and react quickly using logic and reasoning to achieve conclusions, effectively communicate with and elicit information from citizens faced with emergency situations; exercise independent judgment and critical thinking skills; work with minimal supervision; comprehend and make inferences from written materials; handle simultaneous events effectively; handle confidential matters with a high degree of discretion; understand and carry out oral and written instructions; develop and maintain cooperative and professional relationships with fellow employees, representatives from other departments, and supervisory personnel. Qualifications Minimum Qualifications: Experience/Education : High school graduation or equivalent supplemented by Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher certificate and a minimum of two years' experience at a level equivalent to City of Chico Public Safety Dispatcher - Entry, and if an internal career ladder promotion, successful completion of the City of Chico Dispatch Training program. Additional Requirement : Possession of a valid California Driver License. Equivalency may be established pursuant to the City-Wide Classification Plan. Additional Information The City of Chico is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a PASSION for public service. Having the best employees provides the best service to the community. APPLICATIONS ARE ONLY ACCEPTED ONLINE, THROUGH THE NEOGOV SYSTEM. If this is the first time you are applying using the online job application, you will need to create an account and select a Username and Password. After your account has been established, you can build your application which can be saved and used to apply for other City of Chico employment opportunities. Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted. It is the responsibility of the applicant to ensure applications are received by the City of Chico Human Resources Office. Degree, Licenses, Certifications and/or Equivalencies: Candidates must include copies of items listed as a minimum qualification; failure to provide required certificates by the close of the recruitment will result in candidate disqualification. If this position requires a typing certificate: typing certificates must have been issued within one year and the net speed must match the minimum requirement listed in the job description. For standardization, net speed will be calculated by subtracting the number of errors from the gross WPM. Internet generated typing certifications are not accepted. Equivalency for experience and/or education listed within a job description may be established pursuant to the City-wide Classification Plan and through coordination with Human Resources. Candidates seeking an equivalency must contact Human Resources, at (530) 879-7900, for instructions on submitting an equivalency request. Being minimally qualified for a position does not guarantee a candidate progression through the full recruitment process. Travel and Recruitment Related Expenses: The City of Chico does not reimburse applicants for any travel or expenses in connection with applying for employment, unless authorized by the City Manager. Pre-Employment Processing: Applicants may be required to pass fingerprinting and a medical examination as a condition of employment or promotion. Medical exams may include a fitness exam, psychological exam, and a drug and alcohol screening, depending on the position. E-verify is used to determine candidate eligibility to work in the United States. The City of Chico is an Equal Opportunity Employer and supports workforce diversity. Women, minorities, and persons with disabilities are encouraged to apply. The City of Chico will consider individuals with disabilities based on their qualifications to perform the essential functions of the position for which they are applying and will provide reasonable accommodation in the application and/or testing process. If you require accommodation in the application and/or testing process, please notify the Human Resources Office within seven (7) days of the need for accommodation, so appropriate alternative arrangements can be made. If you have any questions, or need additional assistance regarding City of Chico employment opportunities, please contact the Human Resources Department at (530) 879-7900 or jobs@chicoca.gov . Closing Date/Time:

Description This recruitment is open on a continuous basis and will close when the needs of the City are met. Apply early to receive first consideration! Laguna Beach: With seven miles of City beaches and towering hills with captivating Pacific views, Laguna Beach residents enjoy some of the most stunning landscapes in Southern California. The City of Laguna Beach hosts millions of visitors to its world-famous arts festivals and beautiful beaches. Services provided to its resident population of approximately 23,000 include police, fire, marine safety, recreation, parks, public works, community development, parking, transit and animal control. The Position: Under the general supervision of a Police Sergeant, dispatches public safety equipment and personnel in response to requests for service using telephone, computer, and radio communications systems. Responds to emergency calls for public safety service(s) requiring independent judgment as to a course of action where unprecedented situations may arise; performs a variety of general support duties related to communication activities including recordkeeping, typing, monitoring alarm systems and teletype communications; performs related duties as assigned. Reports to/Supervises: The Public Safety Dispatcher reports to the Support Services Supervisor and in his or her absence reports to the shift Watch Commander. In the Chain of Command structure, the Public Safety Dispatcher ultimately report to the Support Services Division Commander (Captain or Lieutenant), excluding issues where the chain of command might be circumvented. Selection Process : Applications will be screened carefully and selected applicants will be invited to the testing process. Entry level applicants that pass the application screening will be invited to the Peace Officer Standards & Training (P.O.S.T.) Public Safety Dispatcher Entry-Level Test tentatively scheduled on Saturday, July 17, 2021 . In compliance with P.O.S.T. standards, entry-level trainee applicants are subject to verbal, reasoning, memory, and perceptual abilities testing. Those entry level applicants that pass the P.O.S.T. test will be invited to the Structured Panel Interview. Entry level applicants that have a valid P.O.S.T Public Safety Dispatcher training certification may be exempt from taking the P.O.S.T. Public Safety Dispatcher exam. Applicants who have successfully completed the P.O.S.T. Entry-level Dispatch Exam through another public safety agency within 12 months of application may be excused from taking the P.O.S.T. Public Safety Dispatcher exam. Written verification of this test score must be submitted to Human Resources for review prior to the date of the written exam. Lateral applicants that pass the application screening will be invited to the Structured Panel Interview, and will be exempt from taking the P.O.S.T. written exam. Lateral applicants working for non-P.O.S.T. agencies may be required to undergo the P.O.S.T. written exam unless the candidate is able to submit proof of successful completion of the Public Safety's 120 Hour Basic Course or passing the POST Basic Dispatcher Equivalency Examination (Commission Procedure F-5). All testing will result in an employment eligibility list, and the appointing authority will further review the job related qualifications of those deemed eligible for hire before making selection decisions. Based on the City's needs, the selection process may be modified. Pre-Placement Process : All prospective candidates must successfully pass a background security investigation, polygraph examination, pre-employment physical examination including a drug test, and a psychological examination. Required Competencies: Handling Stress Decision Making Listening Oral Communication Attention to Detail Integrity and Ethics Analyzing & Interpreting Data Critical Thinking Using Technology Adaptability Self-Management Legal & Regulatory Navigation Handling Conflict Teamwork Desirable Qualifications : Recent prior experience as a public safety dispatcher Prior experience in a public safety, law enforcement, municipal government setting Prior experience with computer aided dispatch systems P.O.S.T. Basic Public Safety Dispatcher Certification Examples of Duties Receives, screens and transmits public safety calls via telephone and radio communications systems; dispatches public safety personnel and equipment in response to requests for service; performs intensive data inputting of information received via computer keyboard; types departmental reports and initiates forms related to the operation and procedures of the Records Division; completes reports and complaints for court prosecution. May make personal searches of prisoners; initiates and sends messages and requests for information on law enforcement computer systems. Employee has considerable contact over the radio and telephone with public safety employees in the field and the general public, frequently in emotionally stressful situations. Works evening, weekend and holiday shifts as assigned. Minimum Qualifications Education: Graduation from high school or equivalent. Experience: Entry Level: Two (2) years of experience in clerical and public contact work is required. Typing speed of at least 30 wpm is required (Note: typing certifications are not required to apply, but will be required at a later date.) Lateral : Two (2) years of public safety dispatching experience, including the successful completion of probation as a public safety dispatcher. Experience must be recent and have occurred within the last two years. License/Certificate Requirements : Entry level applicants may have any certification and/or license relevant to the position of public safety dispatcher in order to be considered. Lateral applicants are desired to have possession of a POST Basic Public Safety Dispatcher certification, but it is not required for consideration. Supplemental Information Knowledge of: Office procedures and methods; ability to keep basic records and to type reports on a typewriter or word processor; ability to work shifts, including evenings/nights and weekends. Ability to: Learn the rules of the Federal Communications Commission regarding radio transmissions; ability to work under stressful situations and exercise good judgment in emergencies. Applicants should have the ability to accurately record and retain data given verbally, and should possess a clear speaking voice and an excellent memory, capable of making rapid and appropriate decisions. Requires constant alertness and attention to detail when dealing with the public and dispatching personnel and equipment. Closing Date/Time: Continuous

The Position This is a limited continuous filing exam. The filing cut-offs are at 5:00 pm on: 9/2/21, 10/7/21, 11/11/21* (final cut-off) Receives telephone reports of emergency and non-emergency incidents from Sacramento County residents, contracting cities, and local, state and federal jurisdictions. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Modern office equipment Proper English usage, grammar, punctuation, spelling, vocabulary Modern dispatch equipment Report writing techniques Major streets, highways, and districts in Sacramento County Ability to Speak English clearly and concisely Remain calm and courteous while dealing with the public under stressful circumstances Deal with highly stressful situations Take accurate notes and prepare concise reports using information from callers Operate modern office equipment Read maps to identify major geographical points and streets in Sacramento County Operate communications equipment used by the Sheriff's Department Analyze situations accurately and take effective action Follow written and oral directions Learn relevant laws, rules, and regulations Employment Qualifications Minimum Qualifications One year of full-time, or equivalent part-time, experience receiving a high-volume of calls, and dealing with the public under stressful situations. Note: Part-time work and volunteer experience in the above pattern may be substituted on the basis of 173.6 hours = 21.7 days = one work month. Certificate: Possession of a valid typing certificate of 40 net words per minute from clear copy. Copy of certificate must be submitted to be eligible for appointment. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications indicate a typing certificate is required, applicants must submit proof. Failure to submit proof of requirements may result in disqualification from the examination. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements 1. Background/Criminal History: Candidates will need to pass a security clearance investigation conducted by the Sacramento County Sheriff's Department. 2. Prior to appointment, applicant must successfully pass a medical examination and psychological screening. 3. Must be able to visually distinguish between red, green, and orange colors. 4. Normal hearing in both ears, and good eye/hand coordination and finger dexterity 5. Hours of Work: Applicants must be willing to work shift assignments, holidays, and weekends as required. Some positions in this class may require the ability to speak, read and/or write fluently, and to understand a language other than English. When required, these special skills may be used in performing such tasks as the following: 1. Receives information by telephone or in person concerning incidents, crimes, or requests for law enforcement related services from persons whose speaking and understanding of English is limited. 2. Provides information concerning incidents and law enforcement related services to persons whose speaking and understanding of English is limited. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 11/11/2021 5:00 PM Pacific

The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 10/16/20, 1/11/2021, 4/16/2021, 7/9/2021, 10/15/2021, 1/7/2022 Level 1: $3,493.92 - $4245.58/month Level 2 - Range A: $3,963.75 - $4,819.83/month Level 2 - Range B: $4,287.33 - $5,211.30/month Under supervision, Communications/Operations Dispatchers perform a variety of communications dispatch functions; receive, evaluate and respond to requests for emergency and non-emergency services by contacting or dispatching medical, fire, law enforcement, county, or other appropriate personnel and equipment in accordance with established regulations and procedures; and receive routine calls and transmit information to field units and/or route calls to proper bureau or detail for action. The Communications/Operations Dispatcher is a single class with two salary levels. Positions in this class are flexibly staffed, and the level at which appointments are made is at the discretion of the appointing authority. The Communications/Operations Dispatcher (Level I) is the entry level in this class series. Under close supervision, incumbents are given detailed instructions in the performance of routine communication dispatch functions. Incumbents perform tasks that are more structured and repetitive than those assigned at Level II. As requisite skills and knowledge are developed, incumbents are expected to perform increasingly responsible and difficult assignments. At the discretion of the appointing authority, incumbents may advance to the higher level after demonstrating the ability to perform the full journey level duties of the class, which generally requires twelve months of experience at Level I. The Communications/Operations Dispatcher (Level II) is the journey level in this class series. Under general supervision, incumbents perform a variety of increasingly responsible and difficult communication dispatch duties. This is the targeted competency and performance level of all Communications/Operations Dispatchers, and incumbents are technically proficient in performing their assigned duties. The Communications/Operations Dispatcher (Level II) has a Range A and Range B. Communications/Operations Dispatcher (Level II - Range B) is reserved exclusively for those positions that the appointing authority designates as "shift leaders" with the accompanying duties of such designation. The Communications/Operations Dispatcher (Level II - Range B), assumes lead worker responsibilities; leads, plans, schedules, and oversees the work of Communications/Operations Dispatchers (Level I/II); analyzes situations and adopts effective courses of action while at the same time performing non-supervisory work that is usually of the same kind and level as that of employees at Range A. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Office procedures, methods, and equipment used within a communications center including computers and applicable software applications, multi-channel radios, telephone communication consoles/switches with multiple lines and other communications equipment Radio codes Rules, regulations, and dispatch procedures related to non-emergency and emergency/trouble service calls Map reading for major streets, highways and districts in City/County Federal communication rules and regulations Report writing techniques for basic report preparation English usage, spelling, grammar, and punctuation Ability to Operate a computer aided dispatch system, multi-channel radio and/or telephone, and other communications equipment Learn and perform the principles and techniques of radio communication Communicate clearly and concisely, both verbally and in writing Respond quickly and calmly to emergency and other stressful situations Prioritize, plan, coordinate and organize simultaneous incidents and assignments Receive and transmit information accurately Notify and dispatch to multiple agencies quickly Maintain tact and self-control when dealing with difficult/irate people and those in stressful situations Learn geography of County/City areas; read and locate main geographical reference points Follow written and verbal directions, policies, and procedures Work with frequent interruptions Memorize numbers and locations Develop and maintain cooperative, effective working relationships with others Employment Qualifications Minimum Qualifications Six months of full time, paid experience in radio dispatching, operating a telephone switchboard, call director, or communication equipment such as radio transmitter and receiver or radiotelephone; involving extensive public contact while receiving, recording and transmitting messages. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Positions in this class require the incumbent to: Have sufficient hearing to perform all the required duties. Have sufficient color vision to perform all the required duties. Good hand/eye coordination and finger dexterity. Work in a confined environment. Wear head-sets that restrict physical movement in the work area. Sit and view video displays for extended periods of time. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class require the incumbent to: Work weekends, holidays, and shift assignments. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous

The Position Level 1 - $3,667.92 - $4,457.92/month Level 2 - $4,162.08 - $5,061.67/month Range B - $4,501.42 - $5,472.30/month This is a limited continuous filing exam. Next filing cut-off is at 5:00 pm on: 9/17/2021, 10/1/2021, 10/29/2021 (final) The Airport Operations Dispatcher Level I/II will receive, evaluate and respond to aircraft emergency, emergency 9-1-1, security, and a variety of non-emergency calls and radio traffic; receive and handle routine calls such as paging and requests for information; dispatch necessary medical, fire, law enforcement or other County personnel and equipment; monitor and operate closed circuit television, secure area badge access, and gate access systems; and prepare and maintain a variety of reports, records and information. Watch to explore your career with purpose Examples of Knowledge and Abilities Knowledge of Operations and capabilities of communications center equipment Personal computer operations including standard MS Windows applications Principles, practices and procedures of modern public safety dispatch Proper English usage, grammar, punctuation, spelling and vocabulary Effective report writing techniques Ability to Learn, apply and maintain current knowledge of departmental, County, and state and federal agency regulations, policies and procedures Effectively handle multiple concurrent tasks including radio and telephone traffic, computer operations, video monitoring, access control Operate a variety of computer, telecommunications, video and other equipment, including keyboarding rapidly and accurately Remain sufficiently calm, analyze information, and make effective decisions under emergency conditions Read, understand and apply a variety of data, visual information, maps and computer screens Receive and transmit information accurately Establish and maintain effective working relationships with others Employment Qualifications Minimum Qualifications Either 1: Education Completion of high school or equivalent, and successful completion of the P.O.S.T. Public Safety Dispatcher Basic Course, or certification in police, fire or emergency medical dispatch from an accredited college or recognized technical program. Or 2: Experience One year of full-time experience operating telecommunications and dispatching equipment. Experience must include extensive public contact in a high volume call and/or dispatch environment while coordinating multiple concurrent tasks. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the final filing date listed in this notice. General Qualifications Criminal History and Background Check: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Special Access: Incumbents in this position must acquire and maintain an airport security badge allowing access to secure County airport locations. Physical Requirements: Normal hearing in both ears, normal vision, ability to distinguish colors; sit for extended periods of time; sustained attention; good hand/eye coordination; finger dexterity; clear verbal communication; use of office equipment including computers, keyboards and telephones. Work Schedule and Conditions: Incumbents must be willing to work weekends, holidays, and shift assignments. Incumbents may be required to wear uniforms. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 10/29/2021 5:00 PM Pacific

Introduction This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applications will be reviewed and forwarded to the hiring manager for consideration on a continuous basis until positions are filled. POSITION INFORMATION The Placer County Sheriff's Office dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic work stations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. Dispatchers are trained to provide lifesaving instructions over the phone through Emergency Medical Dispatch (EMD). The center is staffed 24 hours a day, seven days a week. For permanent/full-time employees, the current schedule is three 12-hour shifts each week and an eight hour shift every other week. Public Safety Dispatchers receive a competitive benefit package including 13 paid holidays per year, 12 paid sick days per year, generous contributions to CalPERS, and access to an employee assistance program. Dispatchers who work on holidays receive overtime compensation for the actual number of hours worked in addition to holiday pay. Shift differential pay of 7.5% is also paid to dispatchers who work swing and graveyard shifts. Full benefit details can be found below in the Benefits section of this posting. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To receive and transmit routine and emergency requests for law enforcement, fire, ambulance and/or emergency assistance and equipment in a coordinated and calm manner; to monitor public safety frequencies; to operate a variety of communications equipment including radio consoles and a computer aided dispatch system according to established procedures. DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Public Safety Dispatcher series. This class is distinguished from the Public Safety Dispatcher I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. This class is further distinguished from the Supervising Public Safety Dispatcher in that the latter supervises line staff, monitors day to day activity in the Dispatch Center, ensures minimum staffing levels, ensures calls are handled properly, monitors compliance with applicable policies and procedures, and oversees the training program for entry-level dispatchers, when assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Supervising Public Safety Dispatcher, Dispatch Services Supervisor and/or the Watch Commander. May exercise technical and functional supervision over entry dispatchers as needed. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: On assigned shift, receive telephone communications requiring the dispatching of emergency public safety equipment and personnel; receive and dispatch routine and emergency radio communications from Sheriff's patrol units and other public safety agencies (including contract agencies), such as fire and ambulance; maintain status of units on assignments in the field; keep Department officials informed of critical incidences; interpret information from units in field; work to ensure safety of personnel in the field at all times. Monitor various public safety radio frequencies where emergencies involving the coordinated efforts of several agencies are required; relay information to other agencies as required; contact agencies concerned with major emergency operations and provide critical information concerning emergency situations; confirm warrants for deputies, as needed. Coordinate efforts between local/State/Federal agencies for both law enforcement and fire incidents. Interface with various computer programs on a local/State/Federal level. Provide emergency medical instructions over the phone per approved protocols, as necessary. Document large volumes of calls for service; compile data and prepare reports of reported emergencies, equipment dispatched and/or status of emergency. Operate a variety of communications equipment including the basic and, if applicable, enhanced equipment associated with the 911 public safety answering point (P.S.A.P.); operate radio transmitters and receivers and related equipment. Receive, file, send, and where appropriate, take appropriate action concerning teletype messages; utilize current law enforcement automated systems as needed, to identify persons, vehicles, and/or property. Perform light clerical duties including entering information for briefing bulletins. Monitor electronic alarm systems for County property; monitor the animal control radio frequency after hours and on weekends. Perform research and update information relating to events in the C.A.D. system. Monitor and maintain access of after-hours call-out data for the Sheriff's Department and other County departments. Perform related duties as assigned. When assigned Dispatch Training duties: Conduct the training of emergency dispatch personnel; instruct employees in the proper methods of operating communications and dispatch equipment, monitoring specified radio frequencies and dispatching public safety personnel and equipment. Direct and evaluate the work of trainee employees on an assigned shift. Maintain training materials, including manuals, support information, and training records. Assist Supervising Public Safety Dispatcher in the periodic review of current procedures and policies. Confer with the Supervising Public Safety Dispatcher and other higher level staff regarding special instructions or procedural changes and relay updated information to employees. May provide input on the performance evaluations of trainees. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: One year of experience in a public safety dispatching setting performing duties comparable to a Placer County Public Safety Dispatcher I. Training: Equivalent to the completion of the twelfth grade. License or Certificate: Successful completion of the P.O.S.T. Certified Basic Complaint/Dispatcher course or the P.O.S.T. Public Safety Dispatcher Training Equivalency Examination. Must satisfactorily complete the International Academies of Emergency Dispatch (IAED) certified Emergency medical Dispatch course prior to completion of probation. Possession of, or ability to obtain a valid CPR certificate by the completion of the probationary period. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Modern office procedures and equipment. Basic functions of police, fire, and other public safety agencies. Correct English usage and grammar. Techniques, procedures and methods utilized in the operation of emergency dispatch and related communications equipment. Organization, operations and terminology of police, fire, or other public safety agencies. Automated systems pertaining to communications/dispatch operations. Pertinent Federal, State and local laws and codes. Geography of the County and location of streets and important buildings. Departmental established rules and procedures. Principles of training and adult teaching techniques and supervision. Ability to: Operate computerized keyboards and other related equipment accurately at a speed necessary for successful job performance. Effectively process several tasks simultaneously. Learn to operate radio and 911 telephone equipment in dispatching public safety equipment and personnel. Sit or stand at workstation for long periods of time on a continuous basis. Intermittently, twist and reach office equipment, or to obtain materials from printer or other locations within the dispatch center; write or use keyboard to communicate through written means; verbally give instructions to officers in the field; possess auditory requirements in order to differentiate sounds over the radio; lift light weight. Quickly and accurately receive and process auditory information in an environment that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. Continuously analyze information received from a variety of sources; identify different voices and sounds on the radio and telephone; interpret radio codes correctly and translate information to the public; listen and understand oral information; monitor multiple radio frequencies; know various locations and addresses; read maps quickly and accurately; observe computer screen for messages; receive information from the public and assist in problem solving their particular dilemma; remember, understand, interpret and apply Department policies for different types of calls; speak clearly via radio and telephone; translate information verbally and explain to the public how their concern will be handled. Learn to analyze a situation and determine an effective course of action; learn to adjust quickly to changing situations; learn to perform several tasks at once and assign reasonable priorities to incoming calls; learn to monitor multiple frequencies. Learn the geography of the County and location of streets and important buildings. Learn established rules and procedures. Learn to listen carefully and attentively and remember names, locations and numbers; learn to record pertinent data associated with C.A.D. events and logs. Understand and carry out oral and written directives. Perform job tasks effectively under pressure for sustained periods of time. Memorize and retain information from a variety of sources. Communicate effectively both orally and in writing. Exercise good judgment in emergency situations. Develop and maintain an efficient, calm demeanor in handling adverse and/or emergency situations. Work irregular hours and shift work, including holidays, nights and weekends. Establish and maintain effective working relationships with those contacted in the course of work. Manage emergency situations and assist in directing an appropriate course of action by operating radio and 911 telephone equipment to dispatch public safety equipment and personnel. Analyze a situation and determine effective course of action; adjust quickly to changing situations; perform several tasks at once and assign reasonable priorities to incoming calls; monitor multiple frequencies. Listen carefully and attentively and remember names, locations and numbers; record pertinent data associated with C.A.D. events and logs. Speak clearly and concisely in an understandable voice via radio and telephone and in person. Interact with others and maintain an efficient, calm demeanor in handling adverse and/or emergency situations. Differentiate various sound and tones, i.e., alarms. Conduct emergency dispatch training programs; train subordinates effectively and tactfully; organize and prioritize workload and subordinates' assignments. Exercise tact, courtesy and patience in training and public contacts. Follow and train others to follow safe work practices including workplace safety policies and procedures. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Lindsay Killian, Human Resources Analyst, at lkillian@placer.ca.gov or (530) 886-4678. Closing Date/Time: Continuous

Introduction * Additional pay information (permanent employees only): Lateral Signing Bonus: $1,500 added to first paycheck earned, plus $1,000 paid upon successful completion of probationary period. POST Certificate Incentive: $100 per pay period for possession of POST Dispatcher Intermediate Certificate or $125 per pay period for possession of POST Dispatcher Advanced Certificate. Incentive amounts are not cumulative or compounded, and employees will receive only one rate of incentive pay for the POST certification. Night Shift Differential: Dispatchers working swing and graveyard shifts receive an additional 7.5% night shift differential. Dispatch Training Pay: Dispatchers working as dispatch trainers receive an additional 5% training pay while assigned to training duties. Holiday Pay: Dispatchers working holidays receive overtime compensation for the actual number of hours worked in addition to holiday pay. The Placer County Sheriff's Office dispatch center is located in the Auburn Justice Center. The dispatch center features full sit-to-stand ergonomic work stations, a locker room, a full kitchen, and a quiet room. Public Safety Dispatchers receive a competitive benefit package, including 13 paid holidays per year, 12 paid sick days per year, generous contributions to CalPERS, and access to an employee assistance program. Full benefit details can be found below in the Benefits section of this posting. POSITION INFORMATION Eligibility Criteria: To be eligible for placement on a Public Agency Eligible List, an applicant must meet all of the following criteria: Applicant must be working for a public agency (other than Placer County) that operates under a personnel civil service or merit system. If not currently employed by a qualifying agency, the applicant must have been employed by a qualifying public agency within one year prior to the date his/her completed application is received by the Placer County Human Resources Department; The classification in which Placer County employment is contemplated must possess the same or less minimum qualifications and be substantially similar in job assignment and responsibility as the position in which the applicant is/was employed by the public agency; If classified, the applicant must hold or have held permanent status in the service of that agency; If unclassified the applicant must be or have been employed by that agency, in that position, for a minimum of six (6) months; The applicant must submit a Placer County Public Agency Eligible Self Certification form, certifying: His/Her employment record has been entirely satisfactory; He/She has not been separated for cause; He/She was appointed to the class as a result of a qualifying or competitive exam; If not currently employed by a qualifying agency, the applicant is eligible for reinstatement to that agency. To Apply For more information or to submit a Lateral Transfer/Other Agency List (Public Agency Eligible List - PAEL) application, click the Employees of Other Public Agencies link on the Job Opportunities page. Please contact Lindsay Killian, Human Resources Analyst, at (530) 886-4678 or lkillian@placer.ca.gov for questions or assistance regarding the PAEL process. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants for this classification must complete and pass a background check (which may include a voice stress analysis and/or a polygraph) and pre-employment psychological and medical examinations, including a drug screening, prior to appointment. All applicants must sign a constitutional oath, submit proof of U.S. citizenship or legal right to remain and work in the U.S., and be fingerprinted. For some positions, applicants may also be required to submit proof of age or be bonded. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website . Lateral Transfer from Other Agencies/Public Agency Eligible List (PAEL) Closing Date/Time: Continuous

If you are currently employed as an emergency dispatcher in a public agency answering and dispatching 9-1-1 calls, please submit your employment application to work for an outstanding police department. (This is not an entry level position.) ************************************************************************************************************* DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions: Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications: Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience :Two years of experience involving heavy public contact while performing multiple tasks and using a computer. (Lateral Public Safety Dispatchers need to be currently employed as an emergency dispatcher or at least within the last six months and have satisfactorily completed their probationary period.) Education :Equivalent to graduation from high school.College course work incommunications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification : Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License : May require the possession of a valid California driver's license and satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements :Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of "beeps" through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information: The City of Livermore is an equal opportunity employer and supports workforce diversity. Closing Date/Time: Continuous

DESCRIPTION Accepting online applications only. Apply online 24 hours a day, beginning March 2, 2018. Filing will remain open until vacancies are filled. Filing may close without further notice. T he City of Long Beach requires all employees to be vaccinated against COVID-19 prior to their first day of employment unless a medical or religious accommodation is approved by the City of Long Beach's Human Resources Department. EXAMPLES OF DUTIES Under general supervision, receives and dispatches emergency (911) and non-emergency calls for police or fire and emergency medical service; enters data into a computer terminal while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radios, accessories and telephones; performs call reception and dispatch activities utilizing computer-aided dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or incident information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet either option A or B: A. Possession of a California P.O.S.T. Dispatcher certificate (proof required)*. OR B. Possession of a recognized Emergency Medical Dispatcher certificate (proof required)*. Applicants must also meet all of the following requirements: Two years paid, (full-time equivalent) of current or recent (within 12 months) experience as a public safety dispatcher with a public agency. Ability to demonstrate keyboarding skills at 35 wpm; candidates must submit proof of acceptable keyboarding certification (proof required)*. Willingness to work any shift assignment and work mandatory holidays, weekends and overtime Ability to handle a high volume of emergency and non-emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal; speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps. Ability to pass a thorough background investigation, polygraph examination and psychological evaluation conducted by the Long Beach Police Department. The investigation will include information regarding relatives, references, acquaintances, educational background, residential history, employment history, military service records, financial status, legal history, drug use and related areas. *Required documents, such as a keyboarding certificate, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form . DESIRABLE QUALIFICATIONS Bilingual skills in English/Spanish or English/Southeast Asian languages SELECTION PROCEDURE Effective April 1, 2020, the Civil Service Department will continue to accept and receive keyboarding skills certificate from an approved government, employment or training agency recognized by the Civil Service Department and obtained during the past 12 months; this will also include an online keyboarding skills certificate** for the position of Public Safety Dispatcher. (**via 5 minute typing test). This is a continuous examination. All applicants meeting the requirements to file will be placed on the eligible list, with those receiving Veteran's credit first, and then in the order in which applications are filed. Eligible lists will be established periodically. For candidates meeting all requirements to file the following examination components will be waived: Keyboarding Test and Performance Test. For additional information please read information packet by clicking on the following link: Public Safety Dispatcher Information Packet. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. If you have not received notification of the status of your application within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.Closing Date/Time: Continuous

DESCRIPTION Accepting online applications only. Apply online 24 hours a day, beginning March 2, 2018. Filing will remain open until vacancies are filled. Filing may close without further notice. The City of Long Beach requires all employees to be vaccinated against COVID-19 prior to their first day of employment unless a medical or religious accommodation is approved by the City of Long Beach's Human Resources Department. EXAMPLES OF DUTIES Under general supervision, receives and dispatches emergency (911) calls for police or fire and emergency medical service; enters data into personal computer while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radio transmitters, accessories and telephones; performs call reception and dispatch activities utilizing computer-assisted dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or personal information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required. REQUIREMENTS TO FILE 1. MUST BE WILLING TO WORK: Any shift assignment in the Police or Fire Departments and work mandatory holidays, weekends and overtime. 2. MUST BE ABLE TO: Handle a high volume of emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal (multi-tasking); speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps. 3. Ability to demonstrate keyboarding skills at 35 wpm. Keyboarding Certificate Information: Applicants must have a Keyboarding Skill Certificate from an approved government, employment or training agency recognized by the Civil Service department and obtained within the last 12 months (proof required)*. 4. Ability to pass a thorough background investigation and polygraph examination conducted by the Long Beach Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas. Please click HERE for more information. 5. Must not have any felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary). *Required documents, such as a keyboarding certificate, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form . DESIRABLE QUALIFICATIONS: Bilingual skills in English/Spanish or English/Southeast Asian languages, experience or training as an emergency communications operator, dispatcher or similar position requiring knowledge of emergency medical or public safety operations, experience dealing with the public in a service related capacity, Emergency Medical Technician (EMT), Emergency Medical Dispatching (EMD), or California Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic (or above) certificate. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application Packet....................................................Qualifying Performance Examination (Video Based)**..............Qualifying Effective April 1, 2020, the Civil Service Department will continue to accept and receive keyboarding skills certificate from an approved government, employment or training agency recognized by the Civil Service Department and obtained during the past 12 months; this will also include an online keyboarding skills certificate** for the position of Public Safety Dispatcher. (**via 5 minute typing test). The Public Safety Dispatcher performance examination consists of the National Testing Network (NTN) Emergency Communications Test titled ECOMM. Applicants must schedule a testing date through nationaltestingnetwork.com . In order to complete the application process, candidates must take the NTN exam and complete the online application. A minimum rating of 70 must be attained in order to pass the performance examination. PUBLIC SAFETY DISPATCHER - POST WAIVER APPLICANTS: The National Testing Network (NTN) performance examination will be waived for candidates who have taken the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) examination with an approved agency and achieved a T-score of 50.8 or above within one year of the time of filing (proof required)*. Applicants submitting the POST Dispatcher Test examination score must complete the application for Public Safety Dispatcher-POST WAIVER. This is a continuous examination. All applicants meeting the minimum requirements to file will be placed on the eligible list, with those receiving Veteran's Credit first and then in the order in which applications were filed. Eligible lists may be established periodically. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. If you have not received notification of the status of your application within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.Closing Date/Time: Continuous

DESCRIPTION Accepting online applications only. Apply online 24 hours a day, beginning March 2, 2018. Filing will remain open until vacancies are filled. Filing may close without further notice. **Updated** City Council Approved Salary Increase, effective 4/25/2020 The City of Long Beach requires all employees to be vaccinated against COVID-19 prior to their first day of employment unless a medical or religious accommodation is approved by the City of Long Beach's Human Resources Department. EXAMPLES OF DUTIES Under general supervision, receives and dispatches emergency (911) calls for police or fire and emergency medical service; enters data into personal computer while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radio transmitters, accessories and telephones; performs call reception and dispatch activities utilizing computer-assisted dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or personal information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required. REQUIREMENTS TO FILE 1. MUST BE WILLING TO WORK: Any shift assignment in the Police or Fire Departments and work mandatory holidays, weekends and overtime. 2. MUST BE ABLE TO: Handle a high volume of emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal (multi-tasking); speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps. 3. Ability to demonstrate keyboarding skills at 35 wpm. Keyboarding Certificate Information: Applicants must have a Keyboarding Skill Certificate from an approved government, employment or training agency recognized by the Civil Service department and obtained within the last 12 months (proof required)*. 4. Ability to pass a thorough background investigation and polygraph examination conducted by the Long Beach Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas. Please click HERE for more information. 5. Must not have any felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary). *Required documents, such as a keyboarding certificate, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form . DESIRABLE QUALIFICATIONS: Bilingual skills in English/Spanish or English/Southeast Asian languages, experience or training as an emergency communications operator, dispatcher or similar position requiring knowledge of emergency medical or public safety operations, experience dealing with the public in a service related capacity, Emergency Medical Technician (EMT), Emergency Medical Dispatching (EMD), or California Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic (or above) certificate. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application Packet...................................................Qualifying Performance Examination (Video Based)**.............Qualifying Effective April 1, 2020, the Civil Service Department will continue to accept and receive keyboarding skills certificate from an approved government, employment or training agency recognized by the Civil Service Department and obtained during the past 12 months; this will also include an online keyboarding skills certificate** for the position of Public Safety Dispatcher. (**via 5 minute typing test). **PUBLIC SAFETY DISPATCHER - POST WAIVER APPLICANTS: The National Testing Network (NTN) performance examination will be waived for candidates who have taken the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) examination with an approved agency and achieved a T-score of 50.8 or above within one year of the time of filing (proof required)*. Applicants submitting the POST Dispatcher Test examination score must complete the application for Public Safety Dispatcher-POST WAIVER. This is a continuous examination. All applicants meeting the minimum requirements to file will be placed on the eligible list, with those receiving Veteran's Credit first and then in the order in which applications were filed. Eligible lists may be established periodically. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. If you have not received notification of the status of your application within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.Closing Date/Time: Continuous

Position Information The Sheriff's Office seeks experienced, emergency law enforcement dispatchers. Come to beautiful Sonoma County and become a Communication Dispatcher II! In addition to starting salary up to $36.98/hour* ($77,181/year), approximately $600/Mo., and opportunities for shift differential pay, this position offers a generous benefits package that includes wellness and professional development funds. Candidates with English/Spanish bilingual skills are encouraged to apply! In the Sonoma County Sheriff's Office, Communications Dispatcher II's receive requests for assistance from law enforcement personnel and the public. They dispatch, coordinate, and direct emergency manpower and equipment as needed, and perform related filing and record keeping duties. In our 24/7 environment, Dispatcher's must have the flexibility to work all shifts (day, swing, grave), and overtime is required. This full, working-level position in the Dispatcher job series is for individuals who have completed a year of law enforcement, emergency dispatch experience with a city, county, state, or federal agency. Possession of a California Commission of Peace Officer Standards and Training (POST) Public Safety Dispatcher's Certificate is highly desired. Working in the Sonoma County Sheriff's Office as a Dispatcher Serving the community since 1850, the Sheriff's Office employs over 650 employees to protect and secure the half-million residents within the 1,768 square miles of Sonoma County. Supporting safety and emergency situations is an exciting and challenging opportunity for the type of person that thrives in a fast paced environment. You can be confident that a career with the Sonoma County Sheriff's Office will be anything but monotonous. Being a Dispatcher can be demanding, but for those who have the fortitude and passion for this work, you will be rewarded with camaraderie, the ability to help others during the times when they most need the support, and get to have the satisfying feeling that comes from hearing your colleagues confirm, "We have the suspect in custody." To learn more about this assignment, and how we serve the community, please visit the Sonoma County Sheriff's Office website . Choose Sonoma County We offer expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment that provides continuous training and education, and the satisfaction of knowing that you are working to better our communities. You can also look forward to some excellent benefits*, including: A cash allowance of approximately $600 per month for full-time positions An annual Staff Development/Wellness Benefit allowance up to $850 Bilingual premium pay of $1.15 cents per hour in addition to the hourly pay rate for bilingual assignments Differential pay for evening and night shifts, ranging from 5.0% to 10.0% Onsite workout facilities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Significant County paid premium contribution to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement is fully integrated with Social Security. With the recent pension reform, new employees as defined and eligible will receive a 2.5% at 67 formula, or for those individuals who meet certain criteria, including establishing reciprocity eligibility pursuant to PEPRA, will receive 3% at 60 *Salary is negotiable. Benefits described herein do not represent a contract and may be changed without notice. Additional information can found in the Sonoma County Law Enforcement Association's Memorandum Of Understanding (SCLEA MOU) . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. A bilingual examination will be conducted prior to employment to confirm level of skill. The bilingual premium pay begins upon the assignment of a bilingual caseload. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award winning wineries, and a wide variety of entertainment and cultural activities. Please visit www.sonomacountyconnections.org and www.santarosachamber.com for additional information about the community. The Civil Service title for this position is Communications Dispatcher II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include graduation from high school or possession of a G.E.D, and one year of dispatch experience in a law enforcement setting comparable to Communications Dispatcher I. Special requirement: Within one year of employment, and as a condition of probation, employees in this classification must obtain a P.O.S.T. Public Safety Dispatcher's Certificate, as awarded by the State of California, Commission on Police Officers Standards and Training (P.O.S.T.). Special skill requirement: This classification requires the ability to type at a corrected speed of 45 words per minute. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: streets, roads, major buildings, and geography of Sonoma County; functions of the Sheriff's Office and other public safety agencies; applicable rules, regulations, and procedures including those of the Federal Communications Commission and their application; communications equipment; data entry techniques and computer operations; techniques for effectively working with members of various ages, ethnicities, and socio-economic groups; standard office practices and procedures, including filing and the operation of standard office equipment. Ability to: accurately dispatch, coordinate and direct public safety equipment and personnel; speak clearly and concisely in English; operate communications equipment; operate a keyboard; react quickly, efficiently and calmly in an emergency situation, and to adopt an effective course of action; handle inquiries from the public in a courteous and effective manner; interpret rules and regulations to others; understand and follow complex written and oral instructions; keep records; and work shift schedule, including nights, weekends, and holidays. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. Supplemental Questionnaire Responses Are Required The supplemental questionnaire is a critical component of your employment application. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. BACKGROUND PROCESS Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical, and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information. IMPORTANT INFORMATION: As the largest employer in Sonoma County, the Board of Supervisors has adopted a vaccination and testing policy to help mitigate transmission of COVID-19. All County employees will be required to either have documented proof of full COVID-19 vaccination on file or consent to weekly COVID-19 testing. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: CG HR Technician: RR Closing Date: Continuous

Position Information Join the Sonoma County Sheriff's Office Family! Become a 9-1-1 Dispatcher What We Offer A career with the Sheriff's Office is anything but monotonous. When you join the Sonoma County Sheriff's Office, you become part of a strong work family that makes a difference in our community. You can also look forward to a competitive total compensation package* including: A cash allowance of approximately $600 per month for full-time positions An annual Staff Development/Wellness Benefit allowance up to $850 Bilingual premium pay of $1.15 per hour in addition to the hourly pay rate for bilingual assignments Differential pay for evening and night shifts, ranging from 5.0% to 10.0% Onsite workout facilities Competitive vacation and sick leave accruals, 12 holidays per year, and an additional 8 floating holiday hours per year Significant portion of health care premiums paid by the County and access to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Eligibility for a 5% salary increase after 1040 hours (6 months when working full-time) for good work performance; eligibility for a 5% salary increase every year thereafter until reaching the top of the salary range for good work performance With experience and good work performance, career advancement to Communications Dispatcher II, which includes a minimum 5% salary increase Train to Become a 9-1-1 Sheriff's Office Dispatcher Supporting safety and emergency situations is an exciting and challenging opportunity for people who thrive in a fast paced work environment and enjoy using complex communication systems. Although being a Dispatcher can be demanding, those with determination and a passion for public safety will be rewarded with camaraderie, the ability to help others when needed most, and the satisfaction of hearing colleagues confirm, "We have the suspect in custody." In this entry-level position, you will receive significant training on how to effectively handle a variety of emergency situations. Once on-the-job training is complete, Dispatchers take emergency calls; dispatch, track, and monitor situations happening in the field; and assist deputies in the field who may be engaged in looking for a missing person to responding to a robbery in progress. The most successful Dispatcher's will: Work swiftly, in stressful situations, to manage multiple things happening at once Remain calm, clear, and in control Demonstrate excellent communications skills Have problem solving skills, empathy, and compassion Type 45 wpm In our 24/7 environment, overtime is required and Dispatchers must have the flexibility to work all shifts (days, swings, graves). As you gain experience and seniority, there is more flexibility in selecting shifts. Please Note: Skills and abilities testing will be conducted by the Sheriff's Office for referred applicants using CritiCall . Top scoring applicants will be contacted for department selection interviews by the Sheriff's Office. As this is not a P.O.S.T. test, a T-Score or pass/fail letter will not be provided by the County of Sonoma Human Resources or the Sonoma County Sheriff's Office. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can found in the Sonoma County Law Enforcement Association's Memorandum Of Understanding ( SCLEA MOU ) . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. A bilingual examination may be conducted prior to employment to confirm level of skill. The bilingual premium pay begins upon the assignment of a bilingual caseload. The Civil Service title of this position is Communications Dispatcher I. This employment list may also be used to fill future full-time, or extra-help (temporary) positions as they occur during the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment . APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include graduation from high school or possession of a G.E.D. Some experience receiving information over the phone, radio, or communications system, and simultaneously entering data into a computer is desirable. Special requirement: Within one year of employment, and as a condition of probation, employees in this classification shall complete a P.O.S.T. certified Public Safety Dispatcher's Basic Course. Special skill requirement: This classification requires the ability to type at a corrected speed of 45 words per minute. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Some knowledge of: streets, roads, major buildings and geography of Sonoma County; the functions of the Sheriff's Office and other public safety agencies; communications equipment; data entry techniques and computer operations; techniques for effectively working with members of various ages, ethnicities and socio-economic groups; standard office practices and procedures, including filing and the operation of standard office equipment. Ability to: speak clearly and concisely in English; react quickly, efficiently and calmly in an emergency situation, and adopt an effective course of action; handle inquiries from the public in a courteous and effective manner; learn rules and regulations, including applicable Federal Communications Regulations and their application; understand and follow complex written and oral instructions; learn to operate communications equipment; keep records; type on a keyboard; and work a shift schedule, including nights, weekends, and holidays. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for invitation by the Sheriff's Office for online skills based testing using CritiCall . Please Note: Skills and abilities testing will be conducted by the Sheriff's Office for referred applicants using CritiCall . Top scoring applicants will be contacted for department selection interviews by the Sheriff's Office. As this is not a P.O.S.T. test, a T-Score or pass/fail letter will not be provided by the County of Sonoma Human Resources or the Sonoma County Sheriff's Office. https://criticall911.com/dispatcher-testing/applicants/ BACKGROUND PROCESS Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical, and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place. Please read the Drug Standards for Sheriff's Office for further information. You may also review the Job Classification Screening Schedule to determine the requirements for this position. IMPORTANT INFORMATION: As the largest employer in Sonoma County, the Board of Supervisors has adopted a vaccination and testing policy to help mitigate transmission of COVID-19. All County employees will be required to either have documented proof of full COVID-19 vaccination on file or consent to weekly COVID-19 testing. HOW TO APPLY Applications are accepted on-line at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people. Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: MN HR Technician: RR Closing Date: Continuous

The Town of Los Gatos is currently accepting applications for the position of Communication Dispatcher (Full-Time) To view the job announcement for this exciting and rewarding opportunity, please click on the following link: Job Brochure APPLICATION AND SELECTION PROCESS Application submissions for the position will be accepted on a continuous basis and complete application packets will be review periodically. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" at the top of this announcement and respond to all supplemental questions. A resume may be attached to your application but will not substitute for the proper completion of your application. Please Note: This position is subject to passing a thorough background investigation which will include the following: fingerprints, polygraph, and post- offer medical exam. Supplemental information The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The Town of Los Gatos is an Equal Opportunity and does not discriminate against qualified employees or applicants because of race, color, religion, medical, physical or mental disability, or any other basis protected by law. Qualified individuals with a disability will receive reasonable accommodation, as required by the California Family Rights Act (CFRA), and federal laws including the Americans with Disabilities Act and Section 504, during any phase of the selection process, providing such request is made to Human Resources at least five working days in advance. Medical disability verification may be required prior to accommodation. Under federal law, all employees must provide documents that authorize the right to work in the United States. Closing Date/Time:

Location 1051 Junction Blvd. Roseville, 95678 Description The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. Job PDF: Dispatcher II 4-20.pdf Benefits For more information regarding the City's benefits, visit our website at here . This position is in RPA. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us

POLICE COMMUNICATIONS DISPATCHER $5,641 - $7,199 per month (DOE/DOQ) Plus excellent benefits Pay Incentives: Shift differential (3% Swing, 5% Nights) P.O.S.T. Certificate Pay (3% Public Safety Dispatcher) Bilingual Pay (2.5% Conversational, 5% Full, 10% Expert) Additional Specialty Pays: CTO (5%), HNT (1%), CSI (1%) DEADLINE TO APPLY: OPEN UNTIL FILLED (First review of applications on July 30, 2021) THE POSITION: The City of San Rafael Police Department is recruiting for a full-time, Police Communications Dispatcher. This is a specialized police civilian classification and performs all duties required to effectively dispatch police services including operating police radio communication equipment to communicate with the public and police. Receives, interprets, and transmits information essential to the delivery of emergency and non-emergency police services. This position performs the following essential job duties: Monitors local emergency services radio transmissions; maintains contact and monitors status of field units; monitors the county mutual aid channel. Responds to emergency phone lines, including calls to and from fire department, alarm companies, and tow companies. Prioritizes needs of difficult callers, including hysterical victims, incoherent persons and suicidal subjects; assesses and evaluates emergency situations. Enters calls for service information into the CAD system, including type, location, nature and description of event; enters all field unit transmissions. Enters information into automated systems, including temporary warrants, missing persons, property, stolen vehicles, domestic violence restraining orders and firearms; searches various databases and automated systems in response to information requests. Performs a variety of clerical duties, including photocopying, completing forms and maintaining records; receives and responds to document requests for warrants and DMV printouts. Operates a variety of specialized equipment related to dispatch work. Answers front office non-emergency lines after hours. Informs on-duty shift Sergeant of street activity and pending calls for service. May train and evaluate new employees. Performs related duties as required. To be eligible for this position you must have knowledge of: CAD procedures Police dispatch radio and phone equipment City and Department policies and procedures Information technology, personal computers and related software applications City geography and beat structure Use of reference maps and code manuals Civil and criminal codes T o be eligible for this position you must possess the ability to: Operate a variety of police specific and general office equipment Accurately dispatch personnel and equipment Speak and think clearly in emergency situations Listen and ascertain relevant information quickly and accurately Understand and carry out complex oral and written instructions Deal tactfully and courteously with the public Classify and prioritize service requests Establish and maintain cooperative relationships with the public and fellow employees EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) One (1) year experience in public safety work or equivalent combination of education and experience. LANGUAGE/MATHEMATICAL/REASONING SKILLS: Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to the public and police personnel in emergency and high stress situations. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display and regularly works in evenings or weekends. The employee occasionally works in inside environmental conditions. The noise level in the work environment is usually moderate. APPLICATION AND SELECTION PROCESS: City of San Rafael application is required . Resumes do not substitute for the City application. Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process. The examination process may include any or all of the following: application appraisal and oral board examination. Note: Prior to appointment, candidate must bass a pre-employment physical, background check, reference check, driving record, drug screen and fingerprinting. To file an application, go to: www.calopps.org . Select "Member Agencies". Select "San Rafael". Follow this link to submit your application: https://www.calopps.org/san-rafael/job-20138477 For more information about the City of San Rafael, please visit our website at www.cityofsanrafael.org . Reasonable Accommodation: The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 at least seven (7) days before the oral board date. Job PDF: Police Communications Dispatcher Job Announcement.pdf Benefits The City of San Rafael offers an attractive compensation and benefits program. The salary range for this position is $5,641 - $7,199 monthly DOQ/DOE and a competitive benefits program including: Retirement: The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic Employees - 2.7% @ at 55 formula, highest single year of compensation. PEPRA employees - hired after 1/1/13 or Classic employee with 6-month break in service are eligible for a 2.7% at 57 formula, highest 3 year average compensation. Health Insurance: Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $781.06; Employee+1 - $1,563.18 Employee+Family - $2,032.33; Waive Coverage $300.00) Life Insurance/Accidental Death & Dismemberment: $5,000 each Dental Insurance: Fully paid premium Vision Insurance: Fully paid employee premium Deferred Comp: Employee option Annual Leave: Vacation ranges from 10 to 25 days (depending on years of service), 12 days of Sick Leave, 13 Holidays. And more...... Recruitment Contact Contact phone: (415)485-3474 Contact email: rhonda.castellucci@cityofsanrafael.org Closing Date/Time: Until filled

THE POSITION Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. In 2014 Solano County Dispatchers received approximately 135,000 non-emergency calls and approximately 17,000 911 calls.Public Safety Dispatchers receive caller information, relay information to appropriate units or agencies, and provide assistance to callers as needed. Additionally, Public Safety Dispatchers log call information into the computer; monitor activity of all public safety units to determine status of incidents and location of units. The eligible list created as a result of this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur or the need arises. POSITION REQUIREMENTS Experience :One year of emergency service dispatching which included responsibility for dispatching for law enforcement or fire services; AND Education :High school diploma or equivalent; AND Certification: Completion of a POST-certified Public Safety Dispatchers' Basic Course is required. Special Requirement: The ability to demonstratea typing speed of 40WPM is required, and all qualified applicants will be sent a notice to remotely take a typing test through the online testing provider eSkill. To view the full job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15985 Closing Date/Time: Continuous

The Position The City of Riverside is looking for EXPERIENCED dispatch professionals to join our team! We are now accepting applications for the position of PUBLIC SAFETY DISPATCHER II (LATERAL) . If you are currently employed by a California POST agency as a Dispatcher, we encourage you to apply NOW !! The eligibility list established from this recruitment may be used to fill current and future vacancies within this classification in the Communications Division of the Riverside Police Department. *** The salary that is posted for this recruitment is for any applicant deemed a new member under the Public Employee Pension Reform Act of 2013. For all others, please reference the City's salary schedule.*** Public Safety Dispatchers II under general supervision, perform journey level work in operating radio-telephone transmitting and receiving equipment and a computer-aided dispatch (CAD) system on an assigned shift; dispatch required law-enforcement, fire, medical or other emergency services, personnel and equipment; and perform related work as required. This recruitment will remain open until a sufficient number of qualified applications have been received; however, candidates are encouraged to apply early in the process for optimal consideration. The first review of resumes will take place on October 15, 2015 and every two weeks thereafter. Work Performed Duties may include, but are not limited to, the following: Receive incoming telephone and voice radio calls on an assigned shift; input and retrieve information in a computer-aided dispatch (CAD) system. Obtain and record information using voice radio and a computer-aided dispatch (CAD) system to dispatch necessary law enforcement, fire, medical and other emergency services such as ambulances and tow trucks. Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or disposition of emergencies. Send, receive and decode teletype information. Provide a variety of public information relating to law enforcement or fire activities as permitted. Run inquiries on DOJ, National Crime Information Service, FBI, Stolen Vehicle System. Operate a variety of equipment such as a computer-aided dispatch (CAD) system, 9-1-1 telephone system and alarm monitoring system. Calm distressed citizens on the phone. Keep radio and/or mobile data computer (MDC) contact with police and fire units on assignments. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. Participate in the dispatcher selection process. Train Public Safety Dispatcher Trainee and Dispatcher and participate in evaluating their performance. May provide lead supervision in the absence of the lead supervisor or Public Safety Communications Supervisor. Aid in the development and implementation of training programs for entry and journey level dispatchers. Provide periodic input for review of dispatcher training manual and other training materials and updates as necessary. Qualifications Education and Experience: Education: Equivalent to the completion of the twelfth grade. Experience: Six months of non-probationary experience as a Public Safety Dispatcher for a Police or Fire Department. Necessary Special Requirements: Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts. Must be able to pass a speed and accuracy typing test at 35 wpm. Must be able to pass an extensive police background investigation. Must be able to sit for long periods in a confined area and wear a headset. Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License. Possession of, or ability to obtain within six months of employment, a POST Basic Dispatcher Certificate or equivalent certificate. Desired Qualifications: Successful completion of a POST Dispatcher academy. Possession of a POST Basic Dispatcher Certificate or equivalent certificate. CURRENT employment with a POST agency as a dispatcher, or equivalent classification. Selection Process The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process.This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. IMPORTANT : Appointment is subject to successful completion of a pre-employment background investigation, medical/physical examination, and drug and alcohol test; and may be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

Description We invite you to start an exciting career in a fast-paced environment where you make an impact on the lives, of people who live, visit, and work in the City of Palo Alto. Why be a Public Safety Dispatcher for the City of Palo Alto? This unique and exciting role as a Public Safety Dispatcher for the City of Palo Alto is a distinctive variation of dispatching emergency and non-emergency equipment and personnel in response to calls for service including Police, Fire, Ambulance, Utilities, Public Works, and Animal Control services, in a state-of-the-art 911 dispatch center! Qualities of a Successful Public Safety Dispatcher Are you highly motivated and able to find creative solutions? Are you a strong communicator with a skill set to remain calm in stressful situations and elicit pertinent information? Are you people-oriented with excellent interpersonal skills? Are you able to multi-task in a fast-paced environment? Are you able to apply your excellent computer skills to new state of the art technology? If you have what it takes to become a successful Public Safety Dispatcher, we invite you to step up and answer the call! Bilingual candidates are highly encouraged to apply and will receive language incentive pay upon successful completion of a language test. What You Will Need Sufficient education, training and/or work experience to demonstrate the possession of the following knowledge skills and abilities which would typically be acquired through: Public Safety Dispatcher I/II EDUCATION: High school graduate or GED, and Ability to type into a computer terminal at the rate of 35 words per minute. Ability to clearly read, write and spell in English. Ability in projecting a clear, distinct speaking voice. Ability to distinguish and interpret meaning of colors on video display terminals. Ability to successfully complete 18-month probationary period. Ability to successfully complete the P.O.S.T. Basic Dispatch Academy within one year of hire date. Emergency Medical Dispatch (EMD) certification from a City accredited EMD program required within one-year probationary period. Public Safety Dispatcher II EXPERIENCE: One year of public safety dispatching experience comprised of law enforcement or fire service dispatch responsibilities. CERTIFICATE: Possession of a California P.O.S.T. Public Safety Dispatcher Basic Certificate and experience with emergency medical dispatching and computer-aided dispatching are preferred. For a complete job description please click on the links below. Public Safety Dispatcher I job description Public Safety Dispatcher II job description READY TO APPLY? Please complete the following steps: For Public Safety Dispatcher I Candidates must take the CritiCall test. Palo Alto Police & Fire Communications will provide a link to take the CritiCall test for those applicants meeting the job requirements. This test may be completed at your home, business, or other location. A computer with speakers and Internet access is required. The test takes approximately 1.5 - 2 hours to complete. You will be provided 2 opportunities to take the exam. If you are unsuccessful, you will be disqualified from the selection process. For Public Safety Dispatcher II Candidates who have one year of public safety or fire dispatch experience within the previous five years, you may proceed with applying. You will not need to complete the CritiCall or POST test. If you do have scores from either of these assessments, please include them with your application. RECRUITMENT STEPS: Submit Application Criticall link will go out to qualified applicants via email Qualified applicants will have 2 weeks to complete Criticall PHS will go out to applicants that passed the Criticall Successful applicants will have 2 weeks to complete PHS Department to review PHS to determine who gets invited to an interview. Successful candidates will be notified of interview times & date options. Panel interviews will take place on a rolling basis. *While we will try our best to maintain active communication with applicants, applicants will be notified on an ongoing basis on next steps, based on position availability and department staff schedules. PLEASE NOTE: For the Public Safety Dispatcher I candidates, if you have taken The Basic Dispatch Academy Class and passed, you can apply for the Public Safety Dispatcher 1 position. For the Public Safety Dispatcher II candidates, you can proceed to the application process. If you are already a Public Safety Dispatcher at a Police or Fire agency in California with your Basic P.O.S.T. Dispatcher certificate and at least one year of experience in the previous 5 years, you will be considered for the Public Safety Dispatcher II level. Closing Date/Time: Continuous

Department: DEPARTMENT OF CONSERVATION & NATURAL RESOURCES Division: DCNR - FORESTRY DIVISION Business Unit: HR-FORESTRY Work Type: PERMANENT *Pay Grade: GRADE 29 Salary Range: $39,943.44 - $58,380.48 Fulltime/Parttime: Full Time Recruiter: NICOLE PEEK Phone: 775 684-0129 Email: Nicole.p@admin.nv.gov Position Description Fire Control Dispatchers operate communication equipment at an assigned interagency communications center, and dispatch personnel, supplies, aircraft, and mobile equipment to fire scenes, medical emergencies, law enforcement incidents, hazardous materials incidents, and other emergency situations. The Division of Forestry's mission is to provide professional natural resource and wildland fire management services to enhance, conserve and protect forest, rangeland and watershed values, endangered plants and other native flora. The incumbent will be responsible for taking reports during emergency situations and obtaining pertinent information to include nature and location of the incident. Incumbents are expected to determine the extent of equipment and emergency response personnel to dispatch in order to provide protection for life, property and natural resources during wildland fires, natural disasters and other emergencies as well as tracking resources and providing logistical support. Incumbents will be required to use computers extensively, including internet-based fire applications and word processing programs. Knowledge of radio operations and communications equipment is also desirable. These positions are operational in a dispatch center, therefore employees will be expected to work rotating shifts, weekends, holidays, and/or extended hours during wildland fire season. To view full class specifications, please visit: http://hr.nv.gov/Resources/ClassSpecs/01/1_0a-Agriculture___Related/ Minimum Qualifications Graduation from high school or equivalent education and two years of dispatching experience involving the use of telephones and radio equipment to coordinate communications between field workers and headquarters; OR an equivalent combination of education and experience as described above. Special Requirements Applicants may be required to undergo a background investigation prior to being considered for employment. Employees may be required to work varied shifts, weekends and holidays. Pursuant to NRS 284.4066, some positions have been identified as affecting public safety. Persons offered employment must submit to a pre-employment screening for controlled substances. Applicants are required to type 45 words per minute. This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible. *The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. Nearest Major Market: Reno

DEPARTMENT OF HEALTH SERVICES EXAM NUMBER: Y5071F TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: April 6, 2021 @ 8:00 a.m., PST- UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE THIS ANNOUNCEMENT IS A REPOSTING TO UPDATE THE DESIRABLE QUALIFICATIONS. All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 26 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff and has an annual budget of over $6.2 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. The Los Angeles County Emergency Medical Services Agency serves as the lead agency for the emergency medical services system in the County and is responsible for coordinating all system participants in its jurisdiction, encompassing both public and private sectors. In California, counties have been given the primary responsibility for assuring that EMS systems are developed and implemented and for designating a local EMS agency. The EMS Agency is responsible for planning, implementing, monitoring and evaluating the local EMS system. This includes establishing policies, addressing the financial aspects of system operation, and making provisions for collection, analysis, and dissemination of EMS related data. In addition, the EMS Agency is responsible for establishing operational policies and procedures; designating EMS base hospitals and specialty care centers, such as trauma centers; developing guidelines, standards and protocols for patient treatment and transfer; implementing a prehospital ALS program; certifying and accrediting prehospital medical care personnel; and approving EMS personnel training programs. Los Angeles County has one of the largest EMS systems in the nation and, as one of the first to be developed, is known nationally and worldwide as a leader in the field of prehospital care. The system utilizes over 18,000 certified EMS personnel employed by fire departments, law enforcement, ambulance companies, hospitals and private organizations to provide lifesaving care to those in need 24 hours a day, seven days a week. MISSION: To advance the health of our patients and our communities by providing extraordinary care DEFINITION: Supervises the Ambulance Dispatchers in the Centralized Dispatch Unit of Patient Transportation Services. Essential Job Functions Supervises Ambulance Dispatchers and related personnel who are involved in arranging emergency and scheduled transportation for patients to and from County and non-County hospitals and institutions. Prepares daily work schedule of Ambulance Dispatchers. Recommends purchase of new equipment or modification of existing equipment and orders supplies. Operates radio equipment to maintain communication with ambulance and EMS Agency personnel. Performs and corrects data entry, prepares various reports, and utilizes computer equipment. Maintains records of patient transportation requests. In the event of a major emergency or disaster, participates as a member of the Departmental Operations Center, as needed. Performs duties of Patient Transportation Supervisor on an emergency relief basis when needed. Requirements SELECTION REQUIREMENTS: Option I: One (1) year of experience at the level of Ambulance Dispatcher* dispatching ambulances to and from a large number of locations throughout Los Angeles County and surrounding counties. Option II: Two (2) years of experience as an Ambulance Medical Technician** dispatching ambulances to and from a large number of locations throughout Los Angeles County and surrounding counties. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 point limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Ambulance Dispatcher is defined as: Dispatches ambulances, vans and other vehicles to transport patients to and from County and non-County hospitals and institutions. * *To qualify, applicants must have County status as an Ambulance Medical Technician as evidenced by holding or having held such payroll title for the required time. OUT-OF CLASS EXPERIENCE WILL NOT BE ACCEPTED FOR THIS EXAMINATION. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Experience working with Computer Aided Dispatch software. Emergency Medical Dispatch (EMD) certificate*. Any additional experience in excess of the Selection Requirements. * Certification/License Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. Please attach a legible photocopy of the required certificate to your application at the time of filing or within fifteen (15) calendar days of filing online or your application will be rejected. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of training, experience and desirable qualifications based on application information and supplemental questionnaire weighted at 100%. Candidates must achieve a passing score of 70% or above on the examination in order to be added to the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION: Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Applications electronically received after by 5:00 p.m., PST, on the last day of filing will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 5 p.m. deadline on the last day of filing to ensure you have sufficient time to verify your email address. You may be required to verify your email address before the application can be submitted by entering a six-digit code sent to your email address. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as " See Résumé " or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: All correspondence to applicants will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add ainiguez2@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. FINAL EXAM RESULT NOTICES WILL BE SENT VIA EMAIL to the email address listed on the application. Examination results cannot be given over the phone. Passing this examination and being added to the eligible register does not guarantee an offer of employment. If you are unable to attach required documents, you may e-mail the documents to the exam analyst at ainiguez2@dhs.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please provide your social security number for record control purposes. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Andrea Iniguez, Exam Analyst ainiguez2@dhs.lacounty.gov (323) 914-5224 Closing Date/Time:

DEPARTMENT OF HEALTH SERVICES EXAM NUMBER: Y5068J TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: June 7, 2021 @ 8:00 A.M., PST UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 26 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff and has an annual budget of over $6.2 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. The Los Angeles County Emergency Medical Services Agency serves as the lead agency for the emergency medical services system in the County and is responsible for coordinating all system participants in its jurisdiction, encompassing both public and private sectors. In California, counties have been given the primary responsibility for assuring that EMS systems are developed and implemented and for designating a local EMS agency. The EMS Agency is responsible for planning, implementing, monitoring and evaluating the local EMS system. This includes establishing policies, addressing the financial aspects of system operation, and making provisions for collection, analysis, and dissemination of EMS related data. In addition, the EMS Agency is responsible for establishing operational policies and procedures; designating EMS base hospitals and specialty care centers, such as trauma centers; developing guidelines, standards and protocols for patient treatment and transfer; implementing a prehospital ALS program; certifying and accrediting prehospital medical care personnel; and approving EMS personnel training programs. Los Angeles County has one of the largest EMS systems in the nation and, as one of the first to be developed, is known nationally and worldwide as a leader in the field of prehospital care. The system utilizes over 18,000 certified EMS personnel employed by fire departments, law enforcement, ambulance companies, hospitals and private organizations to provide lifesaving care to those in need 24 hours a day, seven days a week. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Dispatches ambulances, vans, and other vehicles to transport patients to and from County and non-County hospitals and institutions. Essential Job Functions Determines which patients to transport separately and the priority for picking up patients at hospitals, convalescent care facilities, and patients' residences for transportation by ambulance to a County hospital for admittance, based on consideration of diagnoses ranging from less severe to more critical such as diabetic coma, drug overdose, or accident injuries. Determines which calls to assign private ambulance companies, considering such factors as the patient's diagnosis, the trip distance, the availability of County ambulances, the total number of patients scheduled for transportation, and the need to utilize County ambulances to transport several patients on each trip. Selects and notifies the private ambulance company for each assignment, maintaining a reasonable distribution of ambulance orders among the private ambulance companies under contract to the County. Trains dispatchers and other related personnel in the dispatch of ambulances, vans, and other vehicles to transport patients to and from County and non-County hospitals and institutions. Participates as a member of the Departmental Operations Center as needed in the event of a major emergency or disaster. Performs data entry and utilizes computer equipment. Receives, writes, sorts, and time stamps calls for the transportation of patients to and from County and non-County hospitals and institutions by ambulance or van for admittance, outpatient clinic appointments, discharge, and the transfer from one building to another at a County hospital. Decides whether or not to have a patient picked up by an ambulance en route by reviewing the routes and departure times of ambulances to estimate if any are near the patient's location and notifies the crew of an ambulance in the vicinity to pick up the patient. Communicates with doctors, nurses, and other hospital staff to confirm or verify instructions in the transport of patients. Dispatches County or private ambulances to a breakdown or accident involving a County ambulance, or other transportation vehicle when necessary and sends a tow truck for the disabled County vehicle. Groups calls to or from the same geographical area in Los Angeles County and surrounding counties into trips with varying numbers of patients, depending upon their diagnoses, and adds any calls for transportation to or from the hospital during his/her shift; and assigns trips to ambulance personnel. Transmits and receives coded and conventional messages via voice and video communication links. Calls in the appropriate relief crew employees, if necessary Requirements MINIMUM REQUIREMENTS: One (1) year of experience at the level of Ambulance Medical Technician* providing assistance to patients being transported to and from hospitals or other medical facilities. Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 point limit, and some bending, stooping or squatting. Considerable walking may be involved. LICENSE : A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Special Requirement Information: * Experience at the level of Ambulance Medical Technician in the County of Los Angeles is defined as: Attends to patients being transported to and from County or non-County hospitals or institutions by ambulance on emergency and non-emergency calls and is responsible for the patients' safety en route. DESIRABLE QUALIFICATIONS: Experience dispatching ambulances utilizing Computer Aided Dispatch (CAD) software. Emergency Medical Dispatch (EMD) certificate*. Experience in computer data entry. Any additional experience in excess of the Minimum Requirements. * Certification/License Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. Please attach a legible photocopy of the required certificate to your application at the time of filing or within fifteen (15) calendar days of filing online or your application will be rejected. Additional Information EXAMINATION CONTENT: The examination will consist of an evaluation of experience and desirable qualifications based upon application information, weighted 100%. Candidates must achieve a passing score of 70% or higher on this examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION: Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Applications electronically received after by 5:00 p.m., PST, on the last day of filing will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 5 p.m. deadline on the last day of filing to ensure you have sufficient time to verify your email address. You may be required to verify your email address before the application can be submitted by entering a six-digit code sent to your email address. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as " See Résumé " or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: All correspondence to applicants will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add ainiguez2@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. FINAL EXAM RESULT NOTICES WILL BE SENT VIA EMAIL to the email address listed on the application. Examination results cannot be given over the phone. Passing this examination and being added to the eligible register does not guarantee an offer of employment. If you are unable to attach required documents, you may e-mail the documents to the exam analyst at ainiguez2@dhs.lacounty.gov, within 15 calendar days of filing online. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please provide your social security number for record control purposes. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Andrea Iniguez, Exam Analyst ainiguez2@dhs.lacounty.gov (323) 914-5224 Closing Date/Time:

Description DEADLINE TO APPLY: First Review Date: April 9, 2021; Next review date TBD; Open Until Filled THE POSITION: The City of Hayward is excited to announce its recruitment for the position of Communications Operator (Dispatcher). Note: The eligible list established from this recruitment may be used to fill Call Taker vacancies. Monthly Salary: $5,541 - $6,732 DEFINITION To operate a computer aided dispatch system receiving calls and dispatching police, fire or other City services. DISTINGUISHING CHARACTERISTICS This is a journey technical level position in which incumbents are expected to independently perform the full range of duties assigned. This class is distinguished from the Communications Supervisor in that the latter provides technical and functional supervision over assigned communication personnel. The Communications Center in the Support Services Division of the Hayward Police Department is responsible for dispatching both Police and Fire Services throughout the City of Hayward. The Hayward Police Department is one of 18 CALEA (Commission on Accreditation for Law Enforcement) accredited police departments in California and is committed to maintaining CALEA's high standards and broadly recognized excellence. The Communications Center is frequently the first point of contact that a member of the public will have when requesting assistance from the City of Hayward. The information gathered by the communications operator during this contact is critical to a positive outcome. The Communications Center consists of six (6) stations with each communications operator assigned to a specific job. Essential Duties Duties may include but are not limited to the following: Receives emergency and non-emergency calls from the public, private companies and other jurisdictions. Dispatches police and fire personnel or other City services in response to such calls. Relays emergency and non-emergency information to public safety personnel in the field. Relays information to other agencies as required. Monitors multiple frequencies. Maintains accurate record of location and status of public safety units. Operates a manual dispatch system when necessary. Assists in relaying information during response to natural disasters. Performs related work as necessary. JOB RELATED AND ESSENTIAL QUALIFICATIONS Knowledge of: English usage, including comprehension and grammar. Ability to: Read and comprehend information and instructions. Learn to operate manual and computer aided radio and telephone equipment in dispatching public safety equipment and personnel. Perform several job tasks effectively under pressure for sustained periods of time. Memorize and retain information from a variety of sources. Interpret information from distraught, incoherent or angry callers and relay critical facts to appropriate emergency or nonemergency personnel. Assign priorities both to incoming calls and to the dispatch of calls for service. Speak clearly and concisely via radio, telephone and in person. Respond to requests for emergency and nonemergency services in a professional and courteous manner. Type accurately at a speed of 35 words per minute. Work various shifts, including day, swing and graveyard as well as weekends and holidays. Establish and maintain effective working relationships with those contacted in the course of work. A complete job description and list of duties can be found at www.hayward-ca.gov . Minimum Qualifications EXPERIENCE AND EDUCATION Any combination equivalent to experience and education that could likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of heavy public contact experience while performing multiple tasks simultaneously. Public Safety dispatch experience is desirable. Education: Equivalent to the completion of the twelfth (12th) grade. Licenses and Certificates: Completion of the California Commission on Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher course is highly desirable. OTHER REQUIREMENTS Typing Certificate: A typing certificate with 35 net words per minute must accompany your application.1. Certificates will be accepted from a public school, business school or temporary agency;certificates from Internet testing services and/or home computer CD testing will NOT be accepted. 2. Typing certificate (or signed statement on official letterhead from the testing agency) must be dated no earlier than six (6) months prior to the date of the application filing. 3. Typing certificate (or signed letter) must state all of the following information: • Five (5)-minute timed typing test. • Gross typing speed in words per minute. • Gross number of errors. • Net words per minute. Supplemental Information PROBATIONARY PERIOD : Two (2) years Candidates must submit a completed City of Hayward job application and typing certificate, which fully describe the nature of their professional experience and qualifications. Be sure to scan and attach a copy of your typing certificate to your on-line application; however certificates may also be emailed to employment@hayward-ca.gov, no later than the date of the oral exam should you be invited to participate . Please be sure to indicate your first name and last name in the email and the position the typing certificate should be applied to. Applications submitted without all required materials will not be considered. Based on the information provided, those best qualified may be invited to the next phase of the process, which may include an oral, practical, and/or written examination. EXAMINATION AND SELECTION PROCESS First Review - April 9, 2021 Pre-Background Questionnaire Survey - Week of April 12, 2021 *Written Examination (Post Dispatcher Test) - Week of May 17, 2021 Typing Certificate Deadline - Date of Oral Panel Oral Panel Interviews - Week of June 28, 2021 NEXT REVIEW DATE - TBD Please note; these future dates are tentative and subject to change at the City's discretion. *Candidates must submit a completed job application and valid typing certificate as described in this bulletin to be reviewed. Candidates may also provide a POST Dispatcher T-Score of 48 or above from within the last 12 months of the application date by no later than 15 days in advance of the written examination or participate in the City's administration of the POST Dispatcher Test. The examination process will result in a ranked eligible register of candidates for hiring consideration by the department. Actual hire depends on success in the departmental selection process. Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting. Applicants will be notified electronically via Government Jobs as to their status in the selection process. It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward. APPLICATIONS Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com. Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA 94541. Office hours are Monday through Friday, 8 a.m. to 5 p.m. Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at (877) 204-4442. The City of Hayward is an Equal Opportunity Employer Closing Date/Time: Continuous

Primary Duties Minimum Starting Salary: $16.3139/hr Under basic supervision, answers emergency and non-emergency calls for service; takes information from callers and enters information into computer database; including dispatching units for both the City of Waco and McLennan County residents. Provides assistance and information to Waco Police Department (WPD) & McLennan County Sheriff's Office (MCSO) emergency services agencies and general public. Essential Functions Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Answers emergency and non-emergency calls for police, fire, emergency medical assistance; determines appropriate call classification and priority. Answers incoming emergency calls: interviews and calms callers and gathers details; evaluates information, prioritizes calls, determines actions required and appropriate response; dispatches emergency responders and resources; relays pertinent information to law enforcement and public safety personnel in a concise, organized, and understandable manner; monitors radio channels and provides immediate information and assistance. Follows WPD procedures to provide assistance and information to emergency services personnel and general public; notifies other state, federal and regional agencies as needed. Enters call information into Computer Aided Dispatch records management system; tracks a variety of law enforcement and public safety agency resources, personnel, and incidents. Provides detailed call information to WPD Officers, MCSO Deputies; maintains status and awareness of all public safety unit locations; monitors message traffic and relays information to assure that responders' safety is top priority; notifies key WPD personnel on critical incidents. Performs inquiries and criminal history checks for Officers through National Crime Information Center (NCIC) and Texas Law Enforcement Telecommunications System (TLETS). Searches state and national data bases at Officer's request; updates warrant information. Gathers information on non-emergency calls and responds appropriately; provides information, instructions and assistance to the public within scope of authority and training. Maintains and updates a variety of computer databases, resource management systems and files; enters, edits and retrieves data and prepares reports. Cross-trains in a wide variety of WPD skills and disciplines. Prepares accurate and detailed reports and required paperwork. Maintains the integrity, professionalism, values, and goals of the Police Department by assuring that all rules and regulations are followed, and that accountability and public trust are preserved. Supports the relationship between the City of Waco, McLennan County, and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work-related issues and City information. May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency. Performs other related and assigned duties as required. Driving is essential. Qualifications Required: High School Diploma or GED equivalent. One year of customer service experience. Must possess a valid Texas Driver's License Must complete Police Department Background Packet Must be able to pass a Criminal Justice Information Services (CJIS) background screening. Must be able to pass a polygraph. Certification: A variety of technical training and certifications are required including: Basic Telecommunicator License from Texas Commission on Law Enforcement (TCOLE) within one year of hire. National/Texas Crime Information Centers (NCIC/TCIC) and Texas Law Enforcement Telecommunications System (TLETS) within six months from date of hire. Depending on the needs of the City, additional licenses and certifications may be required. Physical Demands Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. EEO Statement The City of Waco is an Equal Opportunity Employer and is committed to providing fair and equal treatment of all applicants for employment without regard to race, gender, color, religion, national origin, age, disability, sexual orientation, or gender identity. We value diversity and are committed to creating an inclusive environment for all. Closing Date/Time:

About North Las Vegas: Established in 1946, the City of North Las Vegas is the third largest city in Nevada and is one of the fastest growing cities in the state. Serving a community of roughly 260,000 people (and growing!), North Las Vegas is comprised of a diverse group of residents, businesses and employees dedicated to positively influencing the community and making an impact! The North Las Vegas team is a caring and fun group of individuals who take a vested interest in each other's success. We lift one another up and challenge each other to rise to the occasion each and every day. We do whatever it takes to ensure that vital resources and services that our residents and businesses depend on, are provided in an efficient and effective manner. Community, accountability and teamwork is everything to us and at the heart of all that we do. We are proud of our accomplishments and work diligently to strategically align operations with the City's JOB SUMMARY: Performs a variety of complex police dispatching duties; dispatches and tracks officer activity in order to secure the safety of the officer; receives and screens emergency 9-1-1 and non-emergency calls for service for law enforcement, fire, or emergency medical services for the area served by the North Las Vegas Police Department; evaluates the weight and seriousness of the calls, prioritizes the calls, and dispatches appropriate personnel to respond. ESSENTIAL FUNCTIONS: (Duties may include, but are not limited to, the following) Receives emergency 9-1-1 and non-emergency police calls from the public and other agencies requesting law enforcement, fire, or emergency medical services; handles calls in accordance with the rules, regulations, policies, and procedures established by the City and the Department. Obtains information from callers to determine the nature, location, and priority of calls; enters calls into the Computer-Aided Dispatch System (CADS); recalls citizens as necessary. Maintains contact with callers to obtain up-to-date information on incidents and provide information and instructions to callers prior to the arrival of police, fire, or emergency services; relays and provides updates, such as crimes in progress, medical conditions of persons, unusual situations and other information that could affect dispatch or police operations. Requests services from other agencies including the language line, tow companies, coroner's office, and other agencies as required. Receives calls for telephonic search warrants and provides pertinent information to appropriate personnel. Receives calls on incidents pertaining to problems with traffic signals, street lights, water, sewer, animal control and other City operations and notifies the appropriate personnel. Receives teletypes from out of state agencies pertaining to missing persons, determines travel routes of missing persons, and provides information to appropriate persons. Documents all calls for service by entering information into the CADS. Assists Departmental personnel and the public by providing general information such as telephone numbers, building and street locations, travel distances, and community services. Takes and transmits messages for Departmental personnel. Utilizes the Telecommunications Devices for the Deaf (TDD) or the Teletypewriter (TTY) to obtain information from and convey information to callers with special needs. Prioritizes and dispatches emergency 9-1-1 and non-emergency calls for service. Documents all calls initiated by patrol officers by entering information into CADS.Contacts appropriate field unit by two-way radio, relays information about the nature and location of the incident, and dispatches unit to location. Performs dispatch services for other units including animal control, detectives, crime scene investigators, SWAT, K9, community service officers, and other City agencies; provides assistance with street directions as requested. Performs research for field officers as requested; including warrants, missing persons, addresses, telephone numbers, etc. Notifies on-call personnel and provides details of calls as required. Queries NCIC, NCJIS, SCOPE, WVS, DMV, and other local, State and national computer files to determine status of vehicles, persons, and property and determine existence of wants and warrants; accesses computer systems to provide information to and request information from other agencies. Enters information in NCIC, NCJIS, SCOPE, WVS, and other local, State and national computer files; confirms validity and status of information for other agencies. Monitors equipment for proper functioning and possible problems; notifies management and appropriate service and maintenance personnel of equipment malfunctions. Obtains information pertinent to efficient operation from previous shifts, and briefs oncoming shift and supervisory personnel. Answers alarms that occur at City Hall, Justice Facility, elevators and other City buildings by determining the location and authenticity of the alarm and notifying the on-duty supervisor when necessary. Contacts outside agencies to confirm warrants, status of stolen property or other requested information as needed to provide to appropriate persons. Updates computerized and manual files, logs, and records. Provides training to new employees as needed in relation to call-taking and dispatching methods and techniques; City and Department policies and procedures; equipment operation and use; monitors performance and provides instruction; prepares training evaluations; and assigns weekly goals. Completes manual mode cards for service when CADS fails. Works as part of a team to ensure public safety by handling the work of the Communications Division efficiently and timely. Reads, updates, and remains current on pertinent Division, Department, City, and labor agreement policies, procedures, rules, and regulations. Maintains confidentiality; demonstrates professionalism, compassion, and empathy. Performs other duties as required. Exemplifies the Department and City values, both on and off duty. Benefits and Perks: (Most positions include the following) 100% employer-paid Medical, Dental and Vision insurance plan option, with affordable low cost alternative plans available 3 weeks of annual leave accrued each year (up to applicable maximums) 3 weeks of sick leave accrued each year (up to applicable maximums) Employer-paid participation in the Public Employees' Retirement System of Nevada (PERS) Employer-paid Term Life and AD&D insurance for employees, plus dependent life insurance Deferred compensation 457(b) Plan, which is a government deferred compensation plan similar to a 401(k) plan. It offers both pre-tax and after-tax savings and investment options. Annual merit increase program based on performance evaluations Complimentary access to our fully equipped fitness center at City Hall MINIMUM QUALIFICATIONS REQUIRED: Upload recent typing certificate with your application (REQUIRED); certification which verifies typing 45 accurate net words per minute for five minutes with a maximum of ten (10) errors. Due to COVID-19, online typing certificates will be accepted for this posting. Typing certificate cannot be more than one year old from date of application and must be uploaded immediately upon applying for the position. HOW TO APPLY: Complete the online application, answer all questions, and click on submit . Upload a typing certificate. Typing certificate cannot be more than one year old from date of application. Upload a resume. Upload any other supporting documentation that shows how minimum qualifications are met. Once the application and typing certificate have been reviewed and it has been determined that the minimum qualifications have been met, an invitation to take a Computerized Examination through the National Testing Network (NTN) may be sent upon confirmation of eligibility. The invitation will be sent to the email provided on the application. The NTN exam is required and must be scheduled and completed immediately upon receipt of the invitation in order to be considered for an interview . Rules and timelines established by NTN will be followed. Qualifications will be determined by the Department. The required test modules include: Proctored Exams: Call-Taker Test Dispatch Test Note-Taking Test At Home Exams: Computer Skills Test Typing Skills Test Public Safety Self-Assessment Part 1 Personal History Questionnaire **Note - There is a fee to take the test and must be paid through NTN.** **Contact NTN directly regarding any technical issues regarding the test.** ** Candidates must achieve the required minimum score set by the Department.** Those meeting minimum qualifications, completing all required steps, successfully passing the NTN tests, and successfully completing all required modules on the NTN website, may be called for an interview. The interview will count for 80% of the total score and will be scheduled by appointment only. During the interview, a practical exam may be administered and will count for 20% of the total score. Upon selection, the next step is the Background Investigation Process - Includes an intensive background check, polygraph/CVSA examination, medical/drug screen exam, and a psychological evaluation. All persons who meet the minimum requirements and wish to apply for this position are personally responsible for completing all steps described herein. Online applications must specifically indicate how minimum and preferred requirements are met. Please list and/or attach specific licenses and certifications to show how these requirements are met. Evaluation of meeting requirements will be made solely on information provided therein. Only those applicants who meet the qualifications and who have submitted required documentation and testing may be invited to continue in the hiring process as needed. Education and Experience: High school diploma or GED and, One year of general office experience directly involved in performing customer service or public contact duties which involves multi-tasking duties. Preferred Qualifications : Successful completion of law enforcement emergency response training and/or experience using a switchboard and/or a two way radio system. Possesses the ability to speak Spanish fluently. Licenses and Certifications: NCIC Certification within six months of hire/reclassification. Must possess a valid state driver's license and maintain satisfactory motor vehicle record, and the ability to obtain appropriate Nevada state driver's license within required time frame. Skills: Correct English usage, spelling, punctuation, and grammar. Operate telephones, computers, computer peripherals, and other related office equipment. Physical and Mental Abilities: Ability to work any shift or days of the week, to include evenings, holidays, weekends and overtime as assigned and as part of a team. Ability to interact with people during stressful or emotional situations and maintain composure. Ability to perform duties under highly stressful or emotional conditions and type accurately at a speed necessary for successful job performance. Ability to speak clearly and communicate effectively, making oneself understood in person, over the telephone and over the radio. Ability to listen well and retain important information. Ability to understand and follow oral and written instructions. Ability to make decisions within broad guidelines using common sense and good judgment. Ability to perform multiple tasks simultaneously with a high degree of accuracy. Ability to learn emergency and non-emergency telephone operations, procedures, call screening techniques, and telephone etiquette. Ability to learn CADS operations and procedures. Ability to learn how to read maps, geographic features, and directional information. Ability to learn and explain basic civil and criminal law. Ability to learn knowledge and skills required to perform functions of this position. Ability to learn to keep track of multiple field units. Ability to learn to operate a multi-frequency two way radio. Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include, but are not limited to: Sitting for extended periods of time at a fixed position until scheduled break or meal time. Utilizing a computer keyboard and mouse, making repetitive movements. Operating assigned equipment. Mobility sufficient to move around in a dispatch center environment; strength to lift and move boxes of supplies weighing up to 30 pounds; and endurance to work within a confined area for long periods of time. Ability to maintain effective audio-visual discrimination and perception needed for: Making observations sufficient to handle multiple tasks; Communicating with others; Reading and writing; Reading computer screens with varying colors and font sizes; Listening with a headset and telephone handset; Listening and understanding multiple conversations at one time Additional Information People Group: Teamster Non Supervisor Compensation Grade: TNE-17 Minimum Salary: 22.55 Maximum Salary: 38.02 Pay Basis: HOURLY