43 Dispatch and Telecommunications jobs

Description The position vacancy is in the County's main 24-hour Private Branch Exchange (PBX) which is a unit of the Information Services Department (ISD). The department is in the San Mateo Medical Center located at 222 West 39th Avenue in the city of San Mateo. Telephone Operators under general supervision, operate a centralized soft telephone with an online directory that connects a high volume of incoming calls to the appropriate individuals, County staff and departments. Extra Help Telephone Operators will be required to work all shifts including evening, weekend and holiday shifts, provide off-hours support to co-workers, and perform other related duties as assigned. Extra Help will be expected to work to fill shifts for vacations and sick calls which will include weekday evening shifts, and 8 hour shifts on Saturday and Sunday including overnight shifts. Training for this position will consist of one month of working Monday through Friday evening hours to learn after-hours procedures and then one month of working Monday through Friday day shift to learn business hours' procedures. The worker will then be prepared to fill all shifts. Example of Duties Provide factual information to the public regarding County functions and activities Place authorized long-distance calls: maintain records of assisted and long-distance calls Take emergency telephone calls and locate appropriate staff Locate and notify appropriate individuals of fires, disasters, and similar emergencies Monitor County intrusion and fire alarms and notify the appropriate agencies Notify appropriate staff who are on-call and responsible for issues occurring after normal business hours involving the County Coroner, Sheriff's Office, Probation Department, and other County departments Maintain logs of specific types of calls Operate standard office equipment and perform minimal typing and clerical duties Note: Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is one year of customer service experience involving considerable contact with the public. Knowledge of: English language, spelling, grammar, and punctuation Customer service and interpersonal communications principles Computer operation and usage in office and Communications Center environments Basic principles in communicating by means of face-to-face contact, written, and via telephone Various resources within the County in order to provide information to the public Skill/Ability to: Communicate clearly and concisely, in English, both orally and in writing. Comprehend, interpret, relay and document information via telephone, computer software, or other related technology. Screen and interpret general data and filter relevant information. Learn and operate soft phone and/or console phones and other related technology. Read and interpret various alarm devices and relay pertinent information. Work under pressure, exercising good judgment and common sense while making sound decisions in emergency situations. Remain calm and controlled under stressful periods while projecting a professional demeanor. Perform multiple tasks simultaneously. Listen, understand, and relay information via telephone and in person. Establish and maintain positive and courteous working relationships with customers, the community, and co-workers. Anticipate and adapt to fluctuating workloads. Communicate and receive constructive feedback and opinions to affect change. Access and refer to information using available resources. Read, interpret, understand, and follow written and oral instructions and/or information. Remain seated for long periods of time. Hear in a noisy environment while communicating via telephone or face to face. Deal tactfully and effectively with public callers, some of whom may be hostile or irate. Quickly learn County procedures, personnel, offices, and functions. Application/Examination If you are interested in being considered for this extra help position, the following materials must be electronically submitted in a Word or PDF format. Responses to Supplemental Questions Resumé Supplemental Questions: This position requires your availability to work evening, weekend and holiday shifts. Do you meet this requirement? This position involves the use of PBX switchboard equipment. Do you have experience using this type of equipment? Describe your office support experience involving considerable contact with the public primarily by extensive use of telephones. List your job duties, explain the nature of the telephone calls you answered, and indicate the number of calls you handled on a daily basis. Describe your customer service philosophy and the techniques you use to respond to individuals who report complaints to you by telephone. This position requires your ability to sit for long periods of time and possession of excellent hearing and manipulative skills to operate a multiple position telephone switchboard. Do you meet these requirements? Please include the words "Telephone Operator - Extra Help" in the subject line of the email submission. Please submit the required materials electronically via email to: Debra Finch, Telephone Services Supervisor dfinch@smcgov.org Application materials will be reviewed as they are received and well-qualified candidates will be contacted for an interview. Apply immediately. Resumés will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process. NOTE : Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (responses to supplemental questions and a resume) will not be considered. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County of San Mateo is proud to be an Equal Opportunity Employer.

CLASS SUMMARY Do you have one year of continuous experience (full time or equivalent) as a Police Radio Dispatcher? Have you been employed in the last 18 months as a law enforcement radio dispatcher utilizing a Computer Aided Dispatch System? If so, coming to work for the City of Spokane could be your next great career move! The Spokane Police Department (SPD) seeks applicants that are interested in joining a team of dedicated individuals to protect and serve Spokane citizens. SPD operates off the values of integrity, professionalism and compassion. SPD offers a generous compensation package that includes a pension plan and annual pay increases! Why choose the Spokane region: Why do locals love Spokane? It may depend on whom you ask but most will tell you it is because of the abundance of outdoor recreation, numerous waterways within a close driving distance, arts and culture, a plethora of breweries and wineries, and a rich food scene in the vibrant downtown core. With its natural beauty, entertainment, award winning K-12 schools and excellent colleges and universities it's no wonder why Spokane continues to grow! Learn more about our city here . EXAMPLES OF JOB FUNCTIONS Receives operational calls and messages by police radio, telephone and computer. Provides requested information or transmits messages and information to mobile units Dispatches additional police units on trouble calls, as directed. Relays messages between mobile units, portable units and other City departments Operates an electronic message recorder. Maintains an operational log, monitors other City department radio frequencies, and takes indicated action in an emergency. Prepares and maintains necessary reports, records and files. Performs extensive operation at computer terminals. Receives emergency calls, transferred through 911 operators. Dispatches emergency personnel and equipment, in accordance with departmental policy or as directed. Enters, updates and receives information, emergency and non-emergency, using the Computer Aided Dispatch (CAD) computer. Assists in maintaining appropriate radio files Maintains radio, telephone and computer contact with other agencies and public safety support organizations. Assists in preparation and maintenance of records and reports. Performs related work as required. MINIMUM QUALIFICATIONS Combinations of education and experience that are equivalent to the following minimum qualifications are acceptable. Open Entry Requirements: (Open-entry applicants must meet all requirements when they apply.) Experience : One year of continuous experience (full-time or equivalent hours) and employed within the last eighteen months, as a law enforcement radio dispatcher utilizing a Computer Aided Dispatch System. Note: Within one year of appointment, employees in this classification must have the ability to type a minimum of 200 keystrokes (40 words) per minute. EXAMINATION DETAILS Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of a training and experience evaluation (T&E) with scoring weight assigned as follows: T&E: 100% T&E EVALUATION DETAILS The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked "QUESTIONS" on the job announcement page. The T&E must be submitted online at the time of application. All applicants must complete and submit a City of Spokane employment application online in order to be considered. Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification. Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question. Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online. "See Resume" or "See above," etc., are not qualifying responses and will not be considered. Changes or corrections to your responses cannot be made once your application packet has been submitted. TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted. Upon request, at time of application, the City will provide alternative accessible tests to individuals with disabilities that impair manual, sensory or speaking skills needed to take the test, unless the test is intended to measure those skills. Qualified applicants are encouraged to apply immediately. We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions.

Introduction This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applications will be reviewed and forwarded to the hiring manager for consideration on a continuous basis until positions are filled. POSITION INFORMATION The Placer County Sheriff's Office dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic work stations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. Dispatchers are trained to provide lifesaving instructions over the phone through Emergency Medical Dispatch (EMD). The center is staffed 24 hours a day, seven days a week. The current schedule is three 12-hour shifts each week and an eight hour shift every other week. Public Safety Dispatchers receive a competitive benefit package including 13 paid holidays per year, 12 paid sick days per year, generous contributions to CalPERS, and access to an employee assistance program. Dispatchers who work on holidays receive overtime compensation for the actual number of hours worked in addition to holiday pay. Shift differential pay of 7.5% is also paid to dispatchers who work swing and graveyard shifts. Full benefit details can be found below in the Benefits section of this posting. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To receive and transmit routine and emergency requests for law enforcement, fire, ambulance and/or emergency assistance and equipment in a coordinated and calm manner; to monitor public safety frequencies; to operate a variety of communications equipment including radio consoles and a computer aided dispatch system according to established procedures. DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Public Safety Dispatcher series. This class is distinguished from the Public Safety Dispatcher I by the assignment of the full range of duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. This class is further distinguished from the Supervising Public Safety Dispatcher in that the latter supervises line staff, monitors day to day activity in the Dispatch Center, ensures minimum staffing levels, ensures calls are handled properly, monitors compliance with applicable policies and procedures, and oversees the training program for entry-level dispatchers, when assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a Supervising Public Safety Dispatcher, Dispatch Services Supervisor and/or the Watch Commander. May exercise technical and functional supervision over entry dispatchers as needed. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: On assigned shift, receive telephone communications requiring the dispatching of emergency public safety equipment and personnel; receive and dispatch routine and emergency radio communications from Sheriff's patrol units and other public safety agencies (including contract agencies), such as fire and ambulance; maintain status of units on assignments in the field; keep Department officials informed of critical incidences; interpret information from units in field; work to ensure safety of personnel in the field at all times. Monitor various public safety radio frequencies where emergencies involving the coordinated efforts of several agencies are required; relay information to other agencies as required; contact agencies concerned with major emergency operations and provide critical information concerning emergency situations; confirm warrants for deputies, as needed. Coordinate efforts between local/State/Federal agencies for both law enforcement and fire incidents. Interface with various computer programs on a local/State/Federal level. Provide emergency medical instructions over the phone per approved protocols, as necessary. Document large volumes of calls for service; compile data and prepare reports of reported emergencies, equipment dispatched and/or status of emergency. Operate a variety of communications equipment including the basic and, if applicable, enhanced equipment associated with the 911 public safety answering point (P.S.A.P.); operate radio transmitters and receivers and related equipment. Receive, file, send, and where appropriate, take appropriate action concerning teletype messages; utilize current law enforcement automated systems as needed, to identify persons, vehicles, and/or property. Perform light clerical duties including entering information for briefing bulletins. Monitor electronic alarm systems for County property; monitor the animal control radio frequency after hours and on weekends. Perform research and update information relating to events in the C.A.D. system. Monitor and maintain access of after-hours call-out data for the Sheriff's Department and other County departments. Perform related duties as assigned. When assigned Dispatch Training duties: Conduct the training of emergency dispatch personnel; instruct employees in the proper methods of operating communications and dispatch equipment, monitoring specified radio frequencies and dispatching public safety personnel and equipment. Direct and evaluate the work of trainee employees on an assigned shift. Maintain training materials, including manuals, support information, and training records. Assist Supervising Public Safety Dispatcher in the periodic review of current procedures and policies. Confer with the Supervising Public Safety Dispatcher and other higher level staff regarding special instructions or procedural changes and relay updated information to employees. May provide input on the performance evaluations of trainees. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience and Training Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: One year of experience in a public safety dispatching setting performing duties comparable to a Placer County Public Safety Dispatcher I. Training: Equivalent to the completion of the twelfth grade. License or Certificate: Successful completion of the P.O.S.T. Certified Basic Complaint/Dispatcher course or the P.O.S.T. Public Safety Dispatcher Training Equivalency Examination. Must satisfactorily complete the International Academies of Emergency Dispatch (IAED) certified Emergency medical Dispatch course prior to completion of probation. Possession of, or ability to obtain a valid CPR certificate by the completion of the probationary period. May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Modern office procedures and equipment. Basic functions of police, fire, and other public safety agencies. Correct English usage and grammar. Techniques, procedures and methods utilized in the operation of emergency dispatch and related communications equipment. Organization, operations and terminology of police, fire, or other public safety agencies. Automated systems pertaining to communications/dispatch operations. Pertinent Federal, State and local laws and codes. Geography of the County and location of streets and important buildings. Departmental established rules and procedures. Principles of training and adult teaching techniques and supervision. Ability to: Operate computerized keyboards and other related equipment accurately at a speed necessary for successful job performance. Effectively process several tasks simultaneously. Learn to operate radio and 911 telephone equipment in dispatching public safety equipment and personnel. Sit or stand at workstation for long periods of time on a continuous basis. Intermittently, twist and reach office equipment, or to obtain materials from printer or other locations within the dispatch center; write or use keyboard to communicate through written means; verbally give instructions to officers in the field; possess auditory requirements in order to differentiate sounds over the radio; lift light weight. Quickly and accurately receive and process auditory information in an environment that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. Continuously analyze information received from a variety of sources; identify different voices and sounds on the radio and telephone; interpret radio codes correctly and translate information to the public; listen and understand oral information; monitor multiple radio frequencies; know various locations and addresses; read maps quickly and accurately; observe computer screen for messages; receive information from the public and assist in problem solving their particular dilemma; remember, understand, interpret and apply Department policies for different types of calls; speak clearly via radio and telephone; translate information verbally and explain to the public how their concern will be handled. Learn to analyze a situation and determine an effective course of action; learn to adjust quickly to changing situations; learn to perform several tasks at once and assign reasonable priorities to incoming calls; learn to monitor multiple frequencies. Learn the geography of the County and location of streets and important buildings. Learn established rules and procedures. Learn to listen carefully and attentively and remember names, locations and numbers; learn to record pertinent data associated with C.A.D. events and logs. Understand and carry out oral and written directives. Perform job tasks effectively under pressure for sustained periods of time. Memorize and retain information from a variety of sources. Communicate effectively both orally and in writing. Exercise good judgment in emergency situations. Develop and maintain an efficient, calm demeanor in handling adverse and/or emergency situations. Work irregular hours and shift work, including holidays, nights and weekends. Establish and maintain effective working relationships with those contacted in the course of work. Manage emergency situations and assist in directing an appropriate course of action by operating radio and 911 telephone equipment to dispatch public safety equipment and personnel. Analyze a situation and determine effective course of action; adjust quickly to changing situations; perform several tasks at once and assign reasonable priorities to incoming calls; monitor multiple frequencies. Listen carefully and attentively and remember names, locations and numbers; record pertinent data associated with C.A.D. events and logs. Speak clearly and concisely in an understandable voice via radio and telephone and in person. Interact with others and maintain an efficient, calm demeanor in handling adverse and/or emergency situations. Differentiate various sound and tones, i.e., alarms. Conduct emergency dispatch training programs; train subordinates effectively and tactfully; organize and prioritize workload and subordinates' assignments. Exercise tact, courtesy and patience in training and public contacts. Follow and train others to follow safe work practices including workplace safety policies and procedures. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please Click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Continuous

The City of Menlo Park currently has an excellent opportunity for experienced Communications Dispatchers. Shift work including weekends and holidays is required. Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance. All activities are performed within specified legal guidelines. Incumbents are expected to work independently and exercise judgment and initiative. Minimum Qualifications Education and Experience Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade. One (1) year of general clerical involving frequent public contact, preferably in a law enforcement setting. Licenses and Certifications Possession of a valid Public Safety Dispatcher Basic Certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T.). Closing Date/Time: Open Until Filled

Description Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under supervision (Dispatcher I) or general supervision (Dispatcher II), learn and understand City Police Department dispatching policies, methods, and procedures; receive emergency and non-emergency calls for service via 911, radio, telephone, and other communications media; dispatch law enforcement, fire, and other public safety personnel and equipment; provide telecommunications support and incident coordination for field units; learn and serve as complaint taker for the City of Merced 911 Public Safety Answering Point; assist with other non-emergency responsibilities when assigned; perform general office support assignments; help and serve people in need; and perform related work as required. DISTINGUISHING CHARACTERISITCS Dispatcher I This is the entry and first working level class in the Dispatcher class series. Incumbents have responsibility for dispatching and maintaining field communications with public safety personnel. This level performs many assignments in a training and learning capacity. When incumbents become familiar with the Police Department and the dispatching systems and policies and demonstrates good sustained work performance, they may be promoted to Dispatcher II. Work shifts may rotate, including working nights, weekends, and holidays, and mandatory overtime may be required. Dispatcher II This is the journey level class in the Dispatcher class series. Incumbents are expected to perform the full scope of dispatching duties, including maintaining field communications with public safety personnel with minimal guidance and supervision. This class is distinguished from Dispatcher I in that the Dispatcher I performs many assignments in a training capacity. Work shifts may rotate, including working nights, weekends, and holidays, and mandatory overtime may be required. REPORTS TO Dispatcher Shift Supervisor, Communications Systems Supervisor, Police Sergeant, or other designated law enforcement personnel. CLASSIFICATIONS SUPERVISED This is not a supervisory classification. Examples of Duties REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Take emergency and non-emergency calls for police, fire, medical, and other related services over telephone, 911, radio, and other communications media; respond rapidly to inquiries and requests to ensure proper dissemination of information and dispatch police, fire units and other public service entities to public safety incidents. Interview callers to evaluate location, and the nature and urgency of their situation; request all pertinent information; classify incidents; and establish dispatch priorities. Investigate law enforcement history pertaining to people and addresses to prepare officers for the situation they will be encountering. Query information and provide telecommunications support, using the California Law Enforcement Telecommunications System (CLETS) and other local, regional, national, and international databases to determine alerts and wants for people and property and provide information to support officers and fire fighters in the field using a variety of computerized and manual information systems. Coordinate and maintain contact with other agencies to assist field personnel in managing and resolving requests and public safety issues, as required and coordinate or transfer requests for emergency and non-emergency medical services with other emergency service providers; transfer calls to other units or agencies as warranted. Monitor and broadcast public safety radio transmissions to facilitate communication flow. Enter, update, modify, and clear incident data and other related information into the computer-aided dispatching (CAD) system, records management systems (RMS), CLETS, and other computer systems and data bases as required. Maintain incident records, cards and logs including handwriting, documenting, and time stamping conversations on the radio and during calls, when necessary and duplicate recordings of radio and telephone communications for court or other purposes. Call out special teams and make command and other notifications as required. Perform limited communications equipment and work area maintenance; troubleshoot and report malfunctioning equipment to ensure equipment is in working order and clean communication center and maintain a clean work environment. Operate communications center equipment including telephones, radios, computers, FAX machines, and printers. Monitor locations on multiple computer screens and verify safe status of public safety units. Relay information to other appropriate agencies regarding hazards. Maintain confidential information in accordance with legal standards and city regulations. Navigate the California Courts Protective Order Registry (CCPOR) website; scan, enter and modify restraining orders. Confirm out of agency warrants and abstract warrants issued by the Merced Police Department. Answer questions and provide information to the public. Perform related duties as required. Typical Qualifications QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Operating policies, procedures, and functions of the police and fire departments relevant to the position. Laws, codes, and regulations pertinent to public safety services. Procedures, principles and techniques of dispatching, public safety communications, complaint taking, telecommunications support, and customer courtesy. Communications center equipment operation, to include computers, telephones, radios, FAX machines, computer software, and paging equipment. Principles and techniques of communication center operations, emergency communications, requirements of public safety dispatch, customer service, and customer courtesy. Proper operation and care of communications center equipment including telephones, computers, radios, office equipment and vehicles used in the communications center and in the field. Principles, practices, and techniques of computer aided dispatch systems. General geography of the City of Merced. Public relations methods and techniques. Proper English usage, grammar, spelling, and punctuation. Techniques of effective communication. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Ability to: Learn and operate policies, procedures, and functions of the police and fire departments relevant to the position. Learn and operate communications center equipment, to include computers, telephones, radio, FAX machines, computer software, and paging equipment. Analyze situations quickly and use sound judgment, initiative, creativity, and planning in dispatching personnel and equipment. Think clearly and act calmly in emergency situations. Read, analyze, and interpret written materials, maps, laws, codes, rules, and regulations. Evaluate situations and respond appropriately. Take and transmit clear and complete directions and information. Use patience, courtesy, and tact and recognize and discern various emotional states during all communications. Relate effectively to people of a variety of cultures, languages, disabling conditions and socioeconomic situations. Become familiar with the geography of the city. Deal tactfully and courteously with the public and other staff. Control telephone conversations to elicit information. Accomplish multiple tasks simultaneously and organize workload with frequent interruptions and distractions in a high stress environment. Type and enter data at a speed necessary for successful job performance. Receive, retain and use large quantities of information. Anticipate an officer's needs. Type from auditory sources. Maintain confidential information in accordance with legal standards. Maintain up to date logs, records, and files. Operate a computer-aided dispatch system with sufficient speed and accuracy. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Work in a team-based environment and achieve common goals. Distinguish and comprehend simultaneous communications from several sources. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Dispatcher I Education/Training: Equivalent to the completion of the twelfth grade. Experience: One year of work experience performing a variety of office support assignments in a position requiring considerable public contact. License or Certificate: Possession of an appropriate California Driver License. Typing certificate at time of application. Possession of a P.O.S.T. Dispatcher Certificate must be achieved within 18 months of appointment. Special Requirements: Type at a rate of net 40 words per minute. Completion of P.O.S.T. Basic Dispatcher Course. Dispatcher II Education/Training: Equivalent to the completion of the twelfth grade. Experience: One year of work experience performing public safety dispatching work comparable to that of a Dispatcher I with the City of Merced. License or Certificate: Possession of an appropriate California Driver License. Typing certificate at time of application. Possession of P.O.S.T. Dispatcher Certificate. Special Requirements: Type at a rate of net 40 words per minute. Completion of P.O.S.T. Basic Dispatcher Course. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. Environment : Work is normally performed in an indoor communications center and occasionally in a vehicle or outdoor environment when assigned to field duty with travel form site to site; continuous contact with staff and the public; incumbents are required to work evening, night, weekend, and holiday shifts; and incumbents may be called back or held over to maintain staffing levels. Physical : Sit for extended periods, up to twelve hours; normal manual dexterity and eye-hand coordination; frequent grasping, hand and arm movement, and fine coordination in retrieving and entering information; lift and move objects weighing up to 25 pounds; corrected hearing and vision to normal range; verbal and written communication; and use of office equipment, including computers, telephones, calculators, copiers, FAX, and radio communication and dispatching equipment. Closing Date/Time: Continuous

Description The City of Tustin Police Department is currently seeking applicants for lateral or dispatcher academy enrolled Police Communications Officer I. This recruitment is open to candidates who have worked as a 911 dispatcher within the last 2 years, or are currently enrolled in a POST Public Safety Dispatcher Academy or graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. SUPERVISION RECEIVED AND EXERCISED Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. SELECTION PROCESS Each component listed below must be passed in order to continue to the next phase. Completion of the selection process may take up to six months. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last 2 years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. Closing Date/Time: Continuous

GILA COUNTY SHERIFF'S OFFICE JOB ANNOUNCEMENT 1400 E. ASH STREET, GLOBE, AZ 85501 PURPOSE OF THE JOB The purpose of this position is to respond to emergency and non-emergency calls for law enforcement, fire, and emergency services in compliance with county procedures to assure the safety of law enforcement officers, emergency services personnel, and the public. SUPERVISORY RESPONSIBILITIES This position does not supervise other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES TIME SPENT • Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement and emergency services personnel in a concise, organized and understandable manner. 20% • Enters and validates stolen vehicles and property; validates license plates and identities of missing and wanted persons. 20% • Enters calls for service in Computer Aided Dispatch (CAD) System. 20% • Monitors and maintains status of patrol units and coordinates ambulances and helicopters. 10% • Operates emergency radio for Police, Fire, EMS, Probation, and other emergency responders contacts, Border Patrol Response Rescue Team, Forest Service Search and Rescue, and the Public Works Department when necessary. 10% • Runs confidential criminal histories; booking pawn and prisoner information for officers and detectives; enters warrant entry and orders of protection. 10% • Coordinates mutual aid as required; updates agencies that provide emergency response assistance. 10% • Performs other duties as assigned BUDGET RESPONSIBILITIES This position has no responsibility over any types of budget. PROJECT RESPONSIBILITIES This position does not have PROJECT RESPONSIBILITIES. ORAL COMMUNICATION DUTIES This position trains colleagues; explains County procedures; responds to public inquiries; participates in meetings; and negotiates or persuades. Incumbents in this position may be required to speak with the media, occasionally. WRITTEN COMMUNICATION DUTIES This position creates or edits documents, procedures, emails, press releases, and reports. INTERACTIONS WITH THE GENERAL PUBLIC Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person. INTERACTIONS SPECIFICALLY WITH CUSTOMERS Always (More than 85% in a year) DEPARTMENT: SHERIFF'S OFFICE POSITION: 911 RADIO DISPATCHER LOCATION: GLOBE JOB CODE: OPEN CLOSING DATE: HIRING ROSTER ANNUAL SALARY: $34,877 -$47,956 DOE MINIMUM EDUCATION REQUIRED High School Diploma or GED MINIMUM YEARS OF DIRECTLY RELATED EXPERIENCE REQUIRED Six (6) months to one (1) year public safety dispatching experience; or equivalent combination of education, training and experience. PROFESSIONAL CREDENTIALS REQUIRED ACJIS TOC (terminal operator certification) KNOWLEDGE REQUIRED Telecommunication technology, public safety & security, law enforcement, public safety regulations, First Responders' Protocols. SKILLS REQUIRED Active learning, active listening, analytical thinking, negotiating, problem recognition, problem solving, multi-tasking, typing and Data Entry. ABILITIES REQUIRED Fully and quickly comprehend spoken words, make sense of multiple data, find directions and current locations, multi-task, maintain mental response and quickness, maintain oratory ability under stressful situations. PHYSICAL DEMANDS • Constantly sits to complete report, operate computers, operate special equipment, complete a program, attend to reception areas, perform watchmen duties, and sits to attend to other duties. • Rarely requires dexterity for peacekeeping tools, and special machines; constantly requires dexterity for keyboard operation, and dexterity for special gadgets. • Incumbents in this position may be required to rarely intervene, walk to and from work sites, bend, stoop, crawl, kneel, and twist. • Occasionally lifts work-related materials of up to 10 lbs. in weight. WORK ENVIRONMENT Work is performed in high call volume emergency dispatch office environment, where there is little opportunity for physical movement. The incumbent must remain alert and responsive while observing computer display screen for uninterrupted periods of time. Incumbents may be subject to extended work periods without relief during high call volume time and during stressful situations. SAFETY RISK EXPOSURE Incumbents in this position are generally not exposed to safety risk. On rare occasions, incumbents in this position may become exposed to occasional telephone verbal abuse by customers or citizens, physical danger, mechanical hazards, chemical hazards, electrical hazards, bloodborne pathogen, communicable diseases, fire hazards, explosives, respiratory hazards, extreme temperature, noise and vibration, and wetness and humidity. PROTECTIVE GEAR & SAFETY MANUALS Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department. CONSEQUENCES OF ERROR Potential errors can have legal ramifications, loss of funding, loss of organization's credibility. NOTICE: APPLICANTS MAY BE REQUIRED TO FURNISH, AT THEIR OWN EXPENSE, DOCUMENTARY PROOF OF EDUCATIONS, CERTIFICATION, REGISTRATION, LICENSE OR ANY OTHER PROOF OF COMPETENCY AS REQUIRED IN THE OFFICIAL CLASSIFICATION DESCRIPTION OR ANNOUNCEMENT AND MAY BE REQUIRED TO UNDERGO PHYSICAL, PSYCHOLOGICAL AND/OR BACKGROUND INVESTIGATIONS AS A CONTINUING CONDITION OF EMPLOYMENT. FURTHER, APPLICANTS FOR POSITIONS REQUIRING OPERATION OF A COUNTY OR PERSONAL VEHICLE ON OFFICIAL BUSINESS MUST POSSESS AND MAINTAIN COUNTY OR PERSONAL VEHICLE OPERATORS LICENSE. GILA COUNTY DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, SEX, RELIGION, AGE OR DISABILITY, AND FAMILIAL STATUS IN EMPLOYMENT OR THE PROVISIONS OF SERVICE. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. Closing Date/Time: HIRING ROSTER

THE POSITION You must have experience as a Dispatcher with a law enforcement agency to qualify for this position. Please review "Qualifications - Lateral Entry" within this job announcement before applying for this position. Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, psychological test, credit check, and a drug use history to be considered for this position. DISPATCHER I/ DISPATCHER II DEFINITION To receive incoming telephone calls and dispatch police units as necessary for assistance; perform a variety of general support duties related to communications activities. DISTINGUISHING CHARACTERISTICS DISPATCHER I This is the first working level class in the Dispatcher series. Incumbents of this class are trained in department policies, procedures and systems through on-the-job training. Generally, work is observed and reviewed both during performance and upon completion. Dispatcher Recruit is distinguished from the Dispatcher I classification in that it is a classroom training classification. DISPATCHER II Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Dispatcher I. Appointment at the higher class requires that the employee be performing the full range of duties assigned to the class. Work in this class is distinguished from that of the Dispatcher I class by the greater independence with which an incumbent is expected to operate. Dispatcher II is a journey-level classification and incumbents are expected to perform the full range of duties of Dispatcher without direct supervision. SUPERVISION RECEIVED AND EXERCISED DISPATCHER I Immediate supervision is provided by a Dispatcher III. Technical or functional supervision may be provided by a Dispatcher II or Dispatcher III. DISPATCHER II General supervision is provided by a Dispatcher III. ESSENTIAL DUTIES AND RESPONSIBILITIES Receive emergency and non-emergency telephone calls from the public requesting police, fire, and local government service; determine nature and priority; dispatch units as necessary; and/or refer or transfer callers to ensure excellent customer service. Maintain radio contact with all units on assignment. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and fire fighting agencies. Query information from law enforcement communication networks relating to wanted persons, criminal history, stolen property, and Department of Motor Vehicle information. Query and enter stolen, stored, and repossessed vehicle information. Perform a variety of records keeping duties related to the computer aided dispatch system. Test and inspect equipment as required. Testify in court as needed. Prepare written responses or reports related to communication complaints, investigative follow-ups or police reports. Write daily work progress reports when training a new Dispatcher. Demonstrate professionalism, courtesy, empathy, and excellent customer service in accordance with departmental policy and the community oriented policing concept. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS * SEE LATERAL ENTRY REQUIREMENTS * DISPATCHER I Knowledge of: English grammar, usage, spelling and punctuation. Ability to: Express him/herself in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. Effectively communicate with and elicit information from upset and irate citizens. Work under pressure and exercise good judgment in emergency situations. Exercise independent judgment and work with a minimum of supervision. Use a computer and keyboard to enter data provided verbally and in writing. Learn standard broadcasting rules and procedures. Learn City street system and physical layout of Sacramento. Understand and comply with oral and written directions. Learn to operate computer-aided dispatch and radio broadcasting equipment. Value customers and co-workers through provision of excellent customer service. Operate office machines and equipment. Type 40 net words per minute. EXPERIENCE AND EDUCATION Education: High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience: One (1) year of paid customer service experience and successful completion of the Sacramento Police Department's Safety Communication Academy within the last twelve months. Substitution of Education: High school diploma or G.E.D. equivalent, four (4) years of paid customer service experience and successful completion of the Sacramento Police Department's Safety Communication Academy within the last twelve months. PROBATIONARY PERIOD: Employees must complete eighteen (18) months of probation at a satisfactory performance level prior to gaining permanent status. DISPATCHER II In addition to the qualifications of Dispatcher I: Knowledge of: Standard broadcasting procedures and rules. EXPERIENCE AND EDUCATION Education: High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience: One (1) year of paid customer service experience and successful completion of the probationary period as a Dispatcher I with the City of Sacramento. Substitution of Education: High school diploma of G.E.D. equivalent, four (4) years of paid customer service experience and successful completion of the Sacramento Police Department's Safety Communication Academy within the last twelve months. -OR- *LATERAL ENTRY : (1) Employment as a full-time law enforcement dispatcher in a Public Safety Dispatch Center within the last six months; and (2) two years as a full time law enforcement dispatcher in a Public Safety Dispatch Center where duties included answering telephone calls and radio dispatching; and (3) successful completion of the California P.O.S.T. Public Safety Dispatcher Basic Course within 12 months of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week) . If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees must be submitted online with your application, emailed to employment@cityofsacramento.org , or sent to the Employment Office by fax by the final filing deadline .Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. 2. Screening Committee : (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 3. CRITICALL Test: (Pass/Fail) - Qualified candidates will be sent a link to an online examination. The CritiCall test will be job related and may test your ability to: Follow rules and directions. Make decisions quickly and accurately based on rules you are provided. Enter data or information (such as names, telephone numbers, license plate sequences, etc.) into a computer using a keyboard. Hear, comprehend, summarize, and/or answer questions about information provided verbally in short story form. Use written information provided on lists (such as an alphabetically-sequenced telephone book). Recognize if bits of information, such as addresses or names, are similar or different. Quickly learn and later recognize information that is shown in writing, such as descriptions (e.g., red car, blue boat, green shirt). Perform basic arithmetic (such as addition, subtraction, percentages) without a calculator or other tools. Hear and remember pieces of information, such as telephone numbers or license plate numbers, for a short period of time. Evaluate information provided in order to prioritize or categorize incidents. Evaluate information and identify the most correct solution based upon that information. Determine routes and/or locations using very basic maps. (No prior map-reading training or experience is required to correctly respond to these questions.) Correctly spell commonly-used words which sound alike that might delay emergency assistance if misspelled (e.g., patience instead of patients). Communicate using sentences or phrases that clearly express the intended meaning. Read and comprehend written passages. 4. Eligible List : Candidates who pass the CritiCall test, will be placed on the Dispatcher II Eligible List for one (1) year with the possibility of the list being extended for an additional year. You are not required to re-apply for this position if you have successfully passed the CritiCall test and your name is in the current Dispatcher II eligible list. 5. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, psychological test, credit check, and drug use history. QUESTIONS For questions concerning Drug Use Standards or the Background process: Visit the Police Department web site at http://www.sacpd.org/ OR; Call the Police Recruiting Office at (916) 808-0880 OR; Send an email to police_recruiting@pd.cityofsacramento.org For questions concerning the Sacramento Police Department's Public Safety Communications Academy: Call the Sacramento Police Department's Public Safety Communications Academy at (916) 277-1742. For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities Send an email to employment@cityofsacramento.org or Call the Human Resources Department at (916) 808-5726

THE POSITION Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, psychological test, credit check, and a drug use history to be considered for this position. DEFINITION To attend and participate in the Sacramento Police Department's Public Safety Communications Academy to receive basic training in answering telephone requests from the public for law enforcement services, including 9-1-1 Emergency calls. DISTINGUISHING CHARACTERISTICS Dispatcher Recruit is a training classification used for candidates qualified to learn the duties of a Dispatcher I. Incumbents undergo a formal classroom setting, computer lab, and hands-on training program in the Sacramento Police Department's Public Safety Communications Academy. Upon satisfactory completion of the training and graduation from the Academy, the Dispatcher Recruit will be placed on probationary status as a Dispatcher I and assigned to the Communications Center for further on-the-job training. Incumbents are tested throughout the Academy and must achieve passing grades in order to continue in the program. Failure to complete the Academy successfully will result in release from the academy. Dispatcher Recruit is distinguished from the Dispatcher I classification in that it is a classroom training classification, while the Dispatcher I classification involves on-the-job training. SUPERVISION RECEIVED Immediate supervision is provided by higher level Public Safety Communications personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES A Dispatcher Recruit attends training sessions to receive instruction and learn dispatching methods in: Handling emergency situations. Stress Management/Crisis intervention Computer systems/telephone systems. Telephone answering techniques. Distinguish between calls for service and referrals. Enter calls for service or provide referrals. Map reading and geographics of the City of Sacramento. Departmental policy and procedures. Civil and criminal law. Police codes and priorities and abbreviations. City, Departmental and Divisional organization. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: English grammar, usage, spelling and punctuation. Basic effective principles and practices of excellence in customer service. Skill in: The use of computer programs and keyboards. Ability to: Express him/herself in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. Lean to effectively communicate with and elicit information from upset and irate citizens. Work under pressure and exercise good judgment in emergency situations. Exercise independent judgment and work with a minimum of supervision. Use a computer and keyboard to enter data provided verbally and in writing. Learn standard broadcasting rules and procedures. Learn City street system and physical layout of Sacramento. Understand and carry out oral and written directions. Value customers and co-works through provision of excellent customer service. EXPERIENCE AND EDUCATION Education : High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience : One (1) year of paid customer service experience. Substitution of Education: High school diploma or G.E.D. equivalent and four (4) years of paid customer service experience. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees must be submitted to the City of Sacramento Employment Office as an attachment(s) to the online application, faxed to (916) 596-1556, or emailed to employment@cityofsacramento.org by the final filing deadline. If submitting via fax/email, please include your name and Job #009113-21-1 on your documents. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted by the final filing deadline. Experience with computer terminals and radio broadcasting equipment is highly desirable. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 paid hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office as attachment(s) via online with the employment application, emailed to employment@cityofsacramento.org , or by FAX to (916) 596-1556. If submitting via FAX/email, please include your name and Job #009113-21-1 on your documents. 2. Screening Committee : (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 3. CRITICALL Test: (Pass/Fail) - Qualified candidates will receive a notification via email when the online examination is available. Candidates will have approximately 7 calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online CritiCall examination test your ability to: Follow rules and directions. Make decisions quickly and accurately based on rules you are provided. Enter data or information (such as names, telephone numbers, license plate sequences, etc.) into a computer using a keyboard. Hear, comprehend, summarize, and/or answer questions about information provided verbally in short story form. Use written information provided on lists (such as an alphabetically-sequenced telephone book). Recognize if bits of information, such as addresses or names, are similar or different. Quickly learn and later recognize information that is shown in writing, such as descriptions (e.g., red car, blue boat, green shirt). Perform basic arithmetic (such as addition, subtraction, percentages) without a calculator or other tools. Hear and remember pieces of information, such as telephone numbers or license plate numbers, for a short period of time. Evaluate information provided in order to prioritize or categorize incidents. Evaluate information and identify the most correct solution based upon that information. Determine routes and/or locations using very basic maps. (No prior map-reading training or experience is required to correctly respond to these questions.) Correctly spell commonly-used words which sound alike that might delay emergency assistance if misspelled (e.g., patience instead of patients). Communicate using sentences or phrases that clearly express the intended meaning. Read and comprehend written passages. 4. Eligible List: Candidates who pass the online CritiCall test will be placed in the Dispatcher Recruit candidate pool for one (1) year with the possibility of the list being extended for an additional year. You are not required to re-apply for this position if you have successfully passed the CritiCall test and your name is in the current Dispatcher Recruit candidate pool. 5. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, psychological test, credit check, and drug use history. QUESTIONS For questions concerning Drug Use Standards or the Background process: Visit the Police Department web site at http://www.sacpd.org/ OR; Call the Police Recruiting Office at (916) 808-0880 OR; Send an email to police_recruiting@pd.cityofsacramento.org For questions concerning the Sacramento Police Department's Public Safety Communications Academy: Call the Sacramento Police Department's Public Safety Communications Academy at (916) 277-1740. For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726

About the Opportunity THE POSITION The Emergency Dispatcher series performs basic dispatching duties at an assigned operating position. This classification is expected to be fully trained and to possess the skills, knowledge and abilities necessary in the operations of the 9-1-1 emergency telephone system and the computer-aided dispatching system. Emergency Dispatch provides twenty-four hours a day, seven-days a week public safety emergency dispatch service, and is the focal point for the 9-1-1 telephone system. Shifts are day, evening and nights, rotating every four months. The 12-hour work schedule consists of working a three-day work period followed by a three-day regular day off period. This position is subject to shift, weekend, overtime, mandate, and on-call assignments. Performs related duties as assigned. Emergency Dispatcher I is the entry level classification in this series. Employees shall demonstrate proficiency handling incoming emergency and non-emergency calls for service in an expedient and professional manner and possess proficiency in TWO radio disciplines. To learn more about the department, click here . Bilingual applicants are encouraged to apply. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Emergency Dispatch bargaining unit for labor relations purposes. The probationary period for Emergency Dispatcher I is 18 months. At management's discretion, in accordance with County Policy, Tab 15 Probationary Periods, the probationary period can be extended by an additional 6 month period for a total of 24 months. The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Receive complaints and requests for assistance at the 9-1-1 Emergency Communications Dispatch Center; Procure accurate and timely information needed to classify and dispatch user agencies; Classify complaint types and enter data into the computer aided dispatch system; Determine appropriate response and course of action in accordance with established policy, procedures and codes; Dispatch user agency mobile unit by phone, fixed, or mobile radio communications equipment; Relay calls and information to other appropriate agencies in or out of the Stanislaus County 9-1-1 system; and Act as a trainer at an assigned position. Minimum Qualifications (Skills, Ability, Knowledge, Education/Experience) SKILLS/ABILITIES Quickly and accurately follow written and oral instructions; Learn rules and regulations quickly and interpret them correctly; Reason clearly, analyzing situations rapidly and accurately in order to quickly adopt an effective course of action; Dispatch public safety equipment in a coordinated manner; Speak clearly and concisely using proper English; Hear and distinguish between several voices at the same time while acquiring and retaining the information; Spell correctly using proper English; Function efficiently and calmly under pressure; Type accurately at a minimum speed of 45 (net) words per minute; Rapidly and accurately operate complex computerized equipment; Read and understand maps; Monitor two CRT screens simultaneously; and Properly use a headset. KNOWLEDGE The techniques, procedures and methods used in the operation of a public safety communications center; The use and proper care of radio, telephone and other job-related equipment; Federal Communications Commission rules and regulations pertinent to public safety operations; The location of major streets, highways, rivers, public places and geographical landmarks within Stanislaus County; and The general functions of the Sheriff's Department, city police, fire departments and other public safety agencies. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE Graduation from high school or possession of the high school level General Education Development (GED) Certificate; AND Any combination of training and experience, which would provide the required knowledge and abilities, mentioned above. An example is dispatching experience in a computer-aided public safety dispatch center; AND All offers of employment will be contingent upon individuals passing an extensive background investigation required by the Department of Justice because of computer access to confidential criminal information. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. Six (6) months of call taking experience in an emergency dispatch environment at time of appointment; OR A typing certification (within four years) from Workforce Development, a temporary staffing agency or a comparable institution is required to be attached to your application . Internet typing certificates are not accepted. The certificate must be a three (3) to five (5) minute timed test and net corrected of 45 words per minute (WPM). Typing certificates must be on agency letterhead, dated and signed by the issuing agency and have net words per minute listed. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Personal History Statement . Candidates will be invited to participate in the PHS Review/Interview after successful completion of the written examination. A sample similar to the PHS required is viewable by clicking on the following link and selecting Background/Hiring Form 2-255 Personal History Statement - Public Safety Dispatcher: http://www.post.ca.gov/forms.aspx Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: JANUARY 29, 2021 Written Examination: THE WEEK OF FEBRUARY 22, 2021 Please note the date is tentative and subject to change. You will be notified at least seven (7) days prior to the actual test date. Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County. Note: A typing certificate may need to be obtained within six (6) months of hire. COVID-19 is an evolving situation and this need will be evaluated at a later date with consideration of the pandemic. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Closing Date/Time: 1/29/2021 5:00 PM Pacific

Digital Telecommunications Specialist's perform specialized electronic technician work involving the specification, fabrication, installation, maintenance, repair and modification of both hardware and network software for telecommunications systems, Local Area Networks (LANs) and Wide Area Networks (WANs) in a geographical area or on a statewide basis for one or more State agencies. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently with little or no additional training. This position is located at Southern Desert Correctional Center (SDCC) in Indian Springs, Nevada. This position uses servers, routers, Voice over IP (VOIP) technologies, computers, printers and maintains and repairs the network infrastructure for telecommunications and video conference services. With the conversion to VOIP, this position requires a complete IT understanding of networks. The position supports all telecommunications and video services for the Department including over 2,600 phones and handling over 2 million internal and external calls per year. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*** Closing Date/Time:

THE POSITION Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. In 2014 Solano County Dispatchers received approximately 135,000 non-emergency calls and approximately 17,000 911 calls. Public Safety Dispatchers receive caller information, relay information to appropriate units or agencies, and provide assistance to callers as needed. Additionally, Public Safety Dispatchers log call information into the computer; monitor activity of all public safety units to determine status of incidents and location of units. The eligible list created as a result of this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur or the need arises. POSITION REQUIREMENTS Experience : One year of emergency service dispatching which included responsibility for dispatching for law enforcement or fire services; AND Education : High school diploma or equivalent; AND Certification: Completion of a POST-certified Public Safety Dispatchers' Basic Course is required. Special Requirement: The ability to demonstrate a typing speed of 40WPM is required, and all qualified applicants will be sent a notice to remotely take a typing test through the online testing provider eSkill. To view the full job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15985 Closing Date/Time: Continuous

Description Calling all EMS/FIRE and LAW ENFORCEMENT Dispatchers! If you are currently an experienced public safety dispatcher, we want you! ****************************************************************** THIS IS NOT AN ENTRY LEVEL POSITION. Applicants must have current experience as a public safety dispatcher. ****************************************************************** What makes us the best? Our center dispatches for police, fire and medical and includes aprogressive in-house training program, team-based shifts from a dispatcher-developed schedule, fire "incident dispatch" and law enforcement "tactical dispatch" programs as well as many other career development opportunities and programs. In the summer of 2019, Public Safety Communications will move into a newly constructed building containing a 911 Dispatch Center, Office of Emergency Services and the County's Emergency Operation Center. The new state of the art dispatch center will also include a brand a new Computer Aided Dispatch (CAD) system. The Ideal Candidate will have: Knowledge of Computer Aided Dispatch (CAD) operation. Knowledge of basic computer use in a business office and Communications Center environment. Ability to operate various types of communications equipment including public safety telephones, two way radio systems, data terminals and other related technologies. Ability to utilize available resources. NOTE : The successful incumbent MUST be willing to work day, swing, graveyard, rotating, holiday, and weekend shifts including preplanned and last minute mandatory overtime. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is one year of experience working as a communications dispatcher or related position with a public safety agency within the last three years. A Public safety agency is defined as an agency that receives and processes emergency calls for service for police, fire and/or emergency medical services. Other types of emergency call center experience such as, but not limited to, road service, security, or basic life support ambulance should apply as entry level Communications Dispatcher I or Calltaker. Knowledge of: English language, spelling, grammar and punctuation. Customer service and interpersonal communications principles. Computer operation and use in office and Communications Center environments. Basic principles in communicating by means of face-to-face contact, telephone and/or data terminals. Public safety entities who provide emergency services within the County of San Mateo. Various resources within the County in order to provide referrals to the public and public safety agencies. Skill/Ability to: Speak, read and write English clearly. Communicate clearly and concisely, in English, both orally and in writing. Operate various types of communications equipment including public safety telephone and data terminals and other related technologies. Read and interpret various mapping devices and relaying pertinent information. Work under pressure, exercising good judgment and common sense while making sound decisions in emergency situations. Prioritize and determine an appropriate course of action based on a given set ofcircumstances. Perform multiple tasks simultaneously. Listen, understand and relay information via radio, telephone and in person. Remain calm and controlled under stressful periods while projecting a professional demeanor. Establish and maintain positive and courteous working relationships with customers, the community and co-workers. Participate in Communications Center teamwork while maintaining assigned job responsibilities and duties. Anticipate and adapt to fluctuating workloads in the Communications Center. Communicate and receive feedback and opinions to affect change. Access and refer to information using available resources. Read, interpret, understand and follow written and oral instructions and/or information. Remain seated for long periods of time. Read standard text/data on electronic screen or computer terminal teletype printouts and variety of maps. Hear in an open space and noisy environment with static or weak transmissions and/or telephone conversations. Other Requirements: Successfully complete a pre-employment medical examination and be subject to polygraph testing. Follow strict Drug Use standards and guidelines. Possess good moral character and psychological suitability as determined by a thorough background investigation, including fingerprinting and psychological evaluation. Be willing to work day, swing, graveyard, rotating, holiday, and weekend shifts. Application/Examination Anyone may apply. Thorough and detailed responses to the supplementalquestions must be submitted in addition to the standard San Mateo County employment application. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of a scored relevant Training and Experience (T&E) evaluation (weight: 100%) based solely on the candidates' responses to the supplemental questions. Candidates who receive a passing score in the T&E evaluation will beinvited to adepartmental interview. Because of this screening process, all applicants who meet the minimum qualifications are not guaranteed advancement to the next phase of the examination process. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. Subsequent phases of the selection process include a departmental hiring interview, background investigation, psychological evaluation, polygraph test,and medical examination. Qualified applicants will be notified of the date, time and place of the tests. Applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to: https://jobs.smcgov.org to apply. At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Opportunity Employer. HR Contact:Mandy Singh(04052019) (Communications Dispatcher II - V048)

Position Description Final Filing Date:  Continuous Opening Exam #:  20/80S01/02OM The Emergency Communications Department is responsible for the operation of a countywide, consolidated Emergency Communications Center providing 9-1-1 and non-emergency call answering and law enforcement, fire protection and emergency medical dispatch services for over 30 local, Regional, County and State Public Safety agencies. The Communications Dispatcher Trainee receives on-the-job training in basic 9-1-1 call answering and radio dispatching methods and techniques.  Upon successful completion of the call taking training, incumbents are expected to promote to Communications Dispatcher I classification, typically within four to 6 months. This classification of Communications Dispatcher I is part of the flexible series and can flex to the classification of Communications Dispatcher II subject to meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. The Eligible List established by this recruitment process will be used to fill the current vacancy as well as any future vacancies through the life of the eligible list as they arise. Examples of Duties Receives training in answering 9-1-1 and non-emergency calls.  Reception and transmission of radio calls. Receives law, fire and medical calls for service.  Enters information received via keyboard for recording in a Computer Aided Dispatch System. Screen information to determine jurisdiction and equipment to be dispatched and transmits appropriate information by telephone or radio. Dispatches law enforcement or other personnel and equipment. Accurately types information on a computer keyboard in order to process and/or update information accurately. Records the nature and source of all incoming and outgoing radio messages as required. Monitors public safety frequencies. Learns to employ Standard Operating Procedures and Practices in receiving and dispatching details and messages. Studies and maintains familiarity with the locations and common place names of major roads, streets, industrial plants, county parks, and governmental agencies. To view the complete job description visit the Monterey County website: http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/class-specifications THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills and abilities. Skill and Ability to: Remain calm, think clearly and react quickly in emergency and stressful situations. Learn the operation of radio and telephone communications equipment. Learn the operation of a Computer Aided Dispatch System, radio transmitting and various communication equipment. Learn to dispatch public safety personnel and equipment in a quick and efficient manner. Learn and remember the policies and procedures of the department and user agencies. Retain, recall, and evaluate facts and/or details solely from memory. Communicate clearly and effectively with the general public, public safety officials and other governmental and private agency staff persons. Obtain and transmit clear and complete directions/information. Keep accurate records of messages received, mostly via computer keyboard entry. Learn, interpret and apply established rules and procedures. View multiple video display monitors for extended periods of time in a low-light conditions. Learn to simultaneously type while communicating with others. Establish and maintain effective working relationships. Multi-task requiring simultaneous typing (rapid keyboarding), talking on the radio, answering multiple telephone calls and switching between computer screens and applications. Thoroughly evaluate situations, organize thoughts and respond quickly and accurately. Read, write, spell and speak in English. Accurately type 30 wpm (net) on a computer keyboard. Perform a variety of tasks simultaneously. Examples of Experience/Education/Training Any combination of training, education, and/or experience which provides the knowledge, skills and abilities required to perform the duties listed above is qualifying.  An example of a way these requirements might be acquired is: Graduation from High School or possession of a GED certificate and one year of experience involving substantial public contact. Upon conditional offer of employment, all candidates must successfully complete and pass a Law Enforcement Background Investigation, Pre-Employment Medical Examination and a Psychological Examination. Required Condition of Employment As a condition of employment, the incumbent will be required to: Be willing and available to work all shifts, nights, week-ends, holidays and overtime. Possess a valid Class C Drivers' License, or be able to provide suitable transportation that is approved by the hiring authority. Successfully complete and pass a background investigation including Psychological and Medical evaluation. Ability to remain seated for long periods of time.  Up to twelve hours per day at a console working at a computer terminal. Additional Information ADDITIONAL INFORMATION: Application and Selection Procedures Apply On-Line! Our website:  www.co.monterey.ca.us/personnel Email: 911jobs@co.monterey.ca.us   The selection process is tentative and applicants will be notified if changes are made.  The competitive selection process includes submittal of required application materials.  A complete application package will include: A completed County of Monterey employment application. Responses to all of the Supplemental Questions. Must type 30 words per minute.  You will be tested on site.  No typing certificate required. Applicants who fail to provide all required materials by the application filing deadline will not be considered.  Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials.  All required application materials will be competitively evaluated.  Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.  To assess applicant's possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer.  The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity.  Monterey County provides reasonable accommodations for the disabled.  If you believe you possess a disability that would require test accommodation, please call Patricia Eddings (831) 769-8882. BENEFITS Monterey County offers an excellent benefits package.  To view the "J" Unit Benefit Summary, please visit our website.  This information is not legally binding, nor does it serve as a contract.  The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction.  Employees must have and show their Social Security Card on the first day of work.  Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.  A list of acceptable documents is available on the USCIS Form I-9.  If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary.   Closing Date/Time: Continuous

Description The City of Fremont Police Department is hiring for the regular and full-time position of Police Communications Dispatcher. This recruitment is open-continuous. View Our Recruitment Brochure *Please note that due to the COVID-19 pandemic we are currently not offering the POST Dispatcher Test at Fremont City Hall; when you reach the written step of the process you will be given instructions to complete the POST Dispatcher exam off-site. To be considered for this career opportunity, submit an online application, and typing certificate that meets the following requirements: Typing Certificate with 45 or more net wpm. Certifications must be dated within 12 months and from a professional; online and/or self-administered certifications will be rejected. Certifications can be obtained at places such as temporary employment staffing agencies, community colleges, or the Fremont Adult School. Visit our website to learn more about being a Dispatcher and what is unique about Fremont PD: https://jobs.fremontpolice.gov/dispatchers/ For additional information, please email fpdrecruiting@fremont.gov. You can also call or text 510-404-8934 to reach a recruiter. 3300 Capitol Ave., Building B Fremont, CA 94538 Closing Date/Time: Continuous

Description The City of Fremont Police Department is hiring for the regular and full-time position of Police Communications Dispatcher Lateral. A Lateral Dispatcher must be currently employed as a Dispatcher by a California Law Enforcement Agency and needs to have successfully completed probation at current agency. View Our Recruitment Brochure To be considered for this career opportunity, submit an online application, and typing certificate that meets the following requirements: Typing Certificate with 45 or more net wpm. Certifications must be dated within 12 months and can be completed online. Visit our website to learn more about what is unique about Fremont's Communication Center: https://jobs.fremontpolice.gov/dispatchers/ For additional information, please email fpdrecruiting@fremont.gov. You can also call or text 510-404-8934 to reach a recruiter. 3300 Capitol Ave., Building B Fremont, CA 94538 Closing Date/Time: Continuous

Location 1051 Junction Blvd. Roseville, 95678 Job PDF: Dispatcher II 4-20.pdf Benefits For more information regarding the City's benefits, visit our website at here . This position is in RPA. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us

Description El Dorado County is one of the most beautiful counties in the state of California. You can avoid the valley commute and fog and take in the natural beauty. Check out our video to learn more! ELEVATE TO EL DORADO This recruitment is being conducted for Public Safety Dispatcher I to fill current and future full time and extra help vacancies in the Placerville Office. If hired as Extra Help this position may transition into a regular employee if the conditions of Personnel Rule 1103.1 are met. This position requires evening, night, weekend and holiday shift coverage. Prior to appointment, all candidates will undergo a thorough and lengthy background investigation per California POST requirements. This is a continuous recruitment with monthly cut-offs . If it is determined that you meet the minimum qualifications, you will be invited to participate in the following examinations : CritiCall Test and Typing Test: Tentatively scheduled for the first Thursday of each month This test is pass/fail. On the day of the test, before beginning the CritiCall test, you will be given a typing test to demonstrate you meet the 35 wpm requirement. You will be given a maximum of three attempts to meet the typing requirement. Those that pass will continue with the CritiCall test. CritiCall is what is known as a work sample test, in that it simulates a generic dispatch environment, but does so in a way that does not require job specific knowledge. In other words, CritiCall software puts you into situations that require the same knowledge, skills, and abilities necessary for success in the modern dispatch environment. Successful completion of the CritiCall tests requires mastery of skills and abilities such as: multitasking prioritization map reading memory recall comprehension probability data entry decision-making DEFINITION Under general supervision, receives 911 system emergence and non-emergency calls; dispatches assignments according to established emergency and County procedures, and operates various tele-communications equipment. DISTINGUISHING CHARACTERISTICS Public Safety Dispatcher I is the entry-level class in this critical communications support series. Initially under close supervision, incumbents learn County agency dispatch protocols, County state and federal rules and regulations and the operation of varied communications-related equipment. This class is alternatives staffed with Public Safety Dispatcher II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency, which meet the qualifications of the higher-level class. Public Safety Dispatcher II is the journey level class of the series, fully competent to independently perform responsible emergency dispatching on an assigned shift. This class is distinguished from Senior Public Safety Dispatcher in that the latter is the working lead level of this series, with responsibility for planning and directing emergency communications activities on a designated shift. Examples of Essential Functions Receives, analyzes and evaluates 911, sheriff's emergency and business calls, inquiries and complaints, fire, ambulance, roads, animal control, maintenance, and City of Placerville Police Department calls; transfers calls to appropriate parties or creates a call for dispatch. Dispatches Sheriff units, Placerville Police units, or other staff and equipment to emergency or non-emergency locations. Provides information regarding routes of travel and other units dispatched to specific incident scenes. Operates computer consoles for call input, dispatching and continuous update of suspect information and deputy location; types information into computer system. Enters call information in written or computer-based format; logs and fills out call forms; maintains records of radio calls. Operates multi-channel radio systems; monitors other channels while maintaining radio traffic on main channels. Operates computer equipment to access local, state and federal criminal justice information systems; operates Teletype systems to transmit and receive information. Maintains radio contact with California Highway Patrol and various other agencies, and mobile and portable units; recognizes units from other agencies. Responds to law enforcement-initiated radio traffic and request and disseminates suspect information from roll call boards, prior calls and bulletins. Maintains and accesses business and premise history and index files for emergency and other necessary contacts. Handles in-house and radio paging, and other after-hours phone lines. Performs basic equipment adjustments and maintenance; maintains records and files and may perform associated office support duties. May provide work instruction to newly hired Public Safety Dispatchers. Attendance and punctuality that is observant of scheduled hours on a regular basis. Performs related work as assigned. Education & Experience Requirements (typing "See Resume" in application will not be accepted) Public Safety Dispatch I: Experience: One (1) year of public contact and/or non-emergency dispatching experience, which has included use of multi-line communications equipment. Public Safety Dispatch II: Experience: In addition to the above, one (1) year of emergency dispatching experience at a level equivalent to the County's class of Public Safety Dispatcher I. Other Requirements Must be able to pass a detailed background investigation. Must be able to obtain and maintain required P.O.S.T. certifications. Must be able to type at a rate of thirty-five (35) net words per minute (must present typing certificate prior to appointment). Note: The level and scope of the knowledge and skills listed below are related to job duties as defined under Distinguishing Characteristics. Knowledge of: Terminology and procedures used in police, sheriffs, fire and related emergency radio and telephone communications. Operation of communication equipment including multi-line telephones, radio, paging, computer and related systems. Rules, regulations, codes and laws related to the work. The topography and communities of El Dorado County. Basic recordkeeping principles and practices. The operation of standard office equipment, including computerized equipment and typewriter. Data entry principles and the use of word processing or computer equipment. Skill in: Operating complex radio, telephone, computer, and Teletype systems. Utilizing multi-line and/or multi-channel communications equipment. Ability to: Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand. Assess and prioritize emergency situations. Remain calm and make rapid and sound independent judgments in stressful emergency situations. Memorize codes, names, locations and other detailed information. Communicate tactfully and effectively with the public, public safety personnel and others. Understand and follow oral and written instructions. Perform routine office support and record keeping duties. ENVIRONMENTAL CONDITIONS/PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed indoors in an office setting, under highly stressful conditions; requires long shifts, which includes evening, night, weekend and holiday shifts and call-backs. Physical: Primary functions require sufficient physical ability to work in an office setting and operate office equipment; vision in the normal visual range with or without correction sufficient to read computer screens and printed documents; hear in the normal audio range with or without correction. Frequent sitting, reaching, wrist and arm motions, fine finger dexterity of both hands, ability to grasp and hold; lifting, carrying or pushing objects that weigh up to 15 lbs. Infrequent standing, walking and bending; lifting, carrying or pushing objects that weigh more than 15 lbs. HISTORY JCN: 3801 - Public Safety Dispatcher I, 3802 - Public Safety Dispatcher II Created: JUN 1990 Revised: MAR 1997 Revised: MAR 1998 Revised: APR 2013 Revised: AUG 2016 - HRD Closing Date/Time: 1/31/2021 11:59 PM Pacific

Several full-time positions available with KC Water Meter Field Services located at 4800 E. 63rd Street. Salary Range: $15.06-$24.31/hour Normal Work Days/Hours: Friday-Tuesday or Sunday-Thursday, 4:00 P.M. to 12:00 A.M. Application Deadline Date: February 2, 2021 *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities This position is responsible for dispatching work orders and requests for service to field crews by radio and telephone that are reported through the dispatch office and assuring that all emergencies are reported to the proper personnel by performing the following duties: Relays work orders, messages, and information to or from work crews, supervisors, and field inspectors. Demonstrates working knowledge of other City department procedures in regards to after-hour services for Animal Control, Park & Recreation-Tree service, Health Department, Public Works-Street & Traffic, Tow Lot, and Solid Waste operations. Maintains daily log of work orders, messages, and reports received and relayed. Other duties as assigned. Qualifications REQUIRES high school graduation and 2 years experience in the operation of radio transmitting and receiving equipment. If moving from a non-safety sensitive position, must pass a pre-placement drug screen as prescribed by the City. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION May be required to have a negative COVID-19 test result within 7 days of hire as the most recent test result. Having a positive result at any point for any current or potential employee will have no impact on employment status nor employment offer. QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER SERVICES DEPARTMENT ARE FOR THE WATER SERVICES DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the KC Water Human Resources Division at (816) 513-0253.

The Position Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit The Contra Costa County Office of the Sheriff is recruiting men and women for a challenging career in the Sheriff's public safety communications center. No prior experience is required. Individuals hired will receive intensive training during the initial 12-month probationary period and are expected to qualify for advancement to the class of Sheriff's Dispatcher II ($6,263 - $7,432) within one year of employment. Sheriff-Dispatcher is a non-sworn, uniformed position. Dispatchers receive a yearly uniform allowance. Individuals assigned to designated positions requiring bilingual ability must pass language proficiency evaluation to qualify for a bilingual differential. Sheriff's Dispatchers are assigned to the dispatch center located in Martinez, California. The facility operates on a 7-day, 24-hour schedule. Sheriff Dispatchers are responsible for receiving incoming emergency and non-emergency police, fire, emergency ambulance service calls; determining response, prioritizing and dispatching units in accordance to established Sheriff policies and procedures; entering and retrieving information from teletype networks and computerized data systems; for radio communication with 15-20 patrol units operating in the field and provide additional dispatch services to fire departments, ambulance units and the County Office of Emergency Services. Weekend, holiday and overtime work is required . All overtime is compensated at 1-1/2 times regular hourly rate Characteristics of the ideal candidate: Ability to act promptly, logically and decisively Be able to communicate clearly Ability to read, comprehend and retain information Maintain a calm and professional demeanor even under stressful situations Ability to adapt to changing situations Ability to multi-task Highly self-motivated Have a high level of integrity Read the complete job description at www.cccounty.us. The eligible list established from this recruitment may remain in effect for six months. TENTATIVE EXAM DATES For applications received between 1/06/2021 - 2/02/2021 Tentative Typing Assessment: 2/17/2021 - 2/18/2021 Tentative Performance Exam: 3/06/2021 - 03/08/2021 Typical Tasks Receives telephone and radio messages Uses computer-aided keyboard and data entry equipment or manually records and relays information (often of an emergency nature) to appropriate unit; such as, patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services Receives, transmits and records teletype and data systems messages Answer questions from the public May be asked to dispatch from a mobile command center Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Typing Proficiency: Ability to accurately type at a speed not less than 40 words per minute. Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Typing Assessment: All accepted applicants will be invited to participate in a typing assessment. The assessment will consist of a five minute timed typing test. Candidates must demonstrate the ability to type at least 40 net words per minute. ( Note, a typing certification will NOT be accepted in lieu of the required typing assessment ) ( Qualifying ) CritiCall Performance Examination: Designed to measure an applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: decision making, data entry, call summarization, memory recall, prioritization, map reading, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the employment list. ( Weighted 100% ) Test information is available by visiting the vendor's website at: CritiCall and Dispatcher Applicant: F.A.Q The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

The Position Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit Contra Costa County Sheriff's Dispatcher II Pay Range $75,164.04 - $89,187.04 * *As of July 1, 2020 $78,922.24 - $93,646.39 (2021-2022) $82,868.35 - $98,328.71 (2022-2023) The Contra Costa County Office of the Sheriff is recruiting individuals with law enforcement dispatching experience. Sheriff's Dispatchers are assigned to the Communications Center located in Martinez, California. The facility operates on a 7-day, 24-hour schedule. Sheriff Dispatchers are responsible for receiving incoming emergency and non-emergency police, fire, emergency ambulance service calls; determining response, prioritizing and dispatching units in accordance to established Sheriff policies and procedures; entering and retrieving information from teletype networks and computerized data systems; for radio communication with 15-20 patrol units operating in the field and provide additional dispatch services to fire departments, ambulance units and the County Office of Emergency Services. Weekend, holiday and overtime work is required . All overtime is compensated at 1-1/2 times regular hourly rate. Characteristics of the ideal candidate: Ability to act promptly, logically and decisively Be able to communicate clearly Ability to read, comprehend and retain information Maintain a calm and professional demeanor even under stressful situations Ability to adapt to changing situations Ability to multi-task Highly self-motivated Have a high level of integrity Read the complete job description at www.cccounty.us/hr. The eligible list established from this recruitment may remain in effect for six months. EXAM DATES: (For applications received 1/06/2021 - 2/02/2021) Tentative Typing and Online Skills Assessment: 2/17/2021 - 2/18/2021 Typical Tasks Receives routine and emergency telephone calls Receives and transmits radio traffic Uses computer-aided keyboard and data entry equipment or manually records and relays information (often of an emergency nature) to appropriate unit; such as, patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services Receives, transmits and records teletype and data systems messages Answer questions from the public May be asked to dispatch from a Mobile Command Vehicle May assist with Communications Training Program and provide on-the-job training to new dispatchers Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Experience: One year of full-time or its equivalent experience within the last two (2) years performing law enforcement emergency dispatch duties on a Computer Aided Dispatch (CAD) System at a California P.O.S.T. participating law enforcement agency; or successful completion of the Contra Costa County Sheriff's Office Dispatcher I Training Program within the last 3 years. Typing Proficiency: Accurately type at a speed of no less than 40 words per minute. Certificate Required: Possession of a California P.O.S.T. Basic Dispatch Certificate Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Typing Assessment: All accepted applicants will be invited to participate in a typing assessment. The assessment will consist of a five minute timed typing test. Candidates must demonstrate the ability to type at least 40 net words per minute. ( Note, a typing certification will NOT be accepted in lieu of the required assessment ) ( Qualifying) Online Skills Assessment: Designed to measure an applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: crisis management, non-emergency calls, prioritization, asking the right questions, telecommunications and teamwork, decision making, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the employment list. ( Weighted 100% ). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Position Information NOTICE: The City of Chico is committed to inclusion and a diverse workforce and has made candidate applications anonymous to reduce implicit bias in the hiring process. Candidate names, addresses, and other Personally Identifiable Information (PII) are auto-redacted on applications sent to the department. Due to this redaction, resumes, certificates, or any other attachment with PII will not be forwarded until after an interview schedule is determined. As such, candidates should ensure that the entered "Work Experience" and "Certifications" sections match the submitted resume. This recruitment is to establish an eligibility list and fill vacancies within the department. A complete application packet for this position must have the following items attached: Resume POST Basic Public Safety Dispatcher Certification This recruitment will be open until further notice. Job Description Definition: Under general supervision, to operate public safety dispatching equipment; to perform assigned clerical work relating to public safety records and operations; act as a lead worker and provide training and task supervision to others; and to perform related work as required. Typical Duties: Receive and prioritize incoming emergency calls from the public requesting police, fire or other emergency assistance;* Determine nature and location of emergency, determine priorities, and dispatch via computer-aided dispatch system police, fire, medical, or other emergency services as necessary and in accordance with established procedures;* Maintain contact with all units on assignment;* Maintain status and location of police and fire units;* Answer non-emergency calls for assistance; Call out City maintenance workers for maintenance emergencies; enter, update, and retrieve information from a variety of computer systems;* Receive requests for information from computer systems and provide pertinent data; Monitor several complex public safety radio frequencies;* Acts as a lead worker, providing training and task supervision as needed;* Operate a variety of communications equipment including computerized radio consoles, telephones, and computer equipment; process a wide variety of public safety records, files, logs, reports, and forms;* May assist in the training of less experienced personnel; Operate office equipment; Identifies problems and solutions and makes suggestions and recommendations regarding changes in procedure and policy;* Perform related duties as assigned. *Essential Function Duties recorded above are representative of the duties of the class and are not intended to cover all the duties performed by incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related or a logical assignment to this class; such assignments shall fall under the category of "other duties, as assigned." Tools and Equipment Used: Telecommunications equipment, including computer-aided systems; personal computer including word processing software; copy machine; facsimile machine; radio. Physical Demands: While performing the duties of this job, the employee is frequently required to sit and talk and hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work is frequently performed in emergency and stressful situations. Work Environment: The noise level in the work environment is moderately noisy. Work shifts cover 24 hours per day and seven days per week including holidays. Knowledge, Skills, and Abilities: Knowledge of : Geographic features and streets of the City of Chico; correct English usage, spelling, grammar, and punctuation; effective public safety dispatching methods; police department operations and records management requirements. Ability to : Type a minimum of 45 words per minute; operate standard telephone and computerized radio communications equipment and computer-aided dispatch system; use standard broadcasting procedures and rules; correctly use public safety classification codes and basic provisions of the California Vehicle and Penal Codes; speak clearly and precisely; exercise good judgment and make sound decisions in emergency situations; effectively communicate with and elicit information from citizens faced with emergency situations; exercise independent judgment and work with minimal supervision; comprehend and make inferences from written materials; handle simultaneous events effectively; handle confidential matters with a high degree of discretion; understand and carry out oral and written instructions; work cooperatively with others. Qualifications Minimum Qualifications: Experience/Education : High school graduation or equivalent supplemented by Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher certificate and a minimum of two years' experience at a level equivalent to City of Chico Public Safety Dispatcher I, and if an internal career ladder promotion, successful completion of the City of Chico Dispatch Training program. Additional Requirement : Possession of a valid California Driver License. Equivalency may be established pursuant to the City-Wide Classification Plan. Additional Information The City of Chico is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a PASSION for public service. Having the best employees provides the best service to the community. APPLICATIONS ARE ONLY ACCEPTED ONLINE, THROUGH THE NEOGOV SYSTEM. If this is the first time you are applying using the online job application, you will need to create an account and select a Username and Password. After your account has been established, you can build your application which can be saved and used to apply for other City of Chico employment opportunities. Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted. It is the responsibility of the applicant to ensure applications are received by the City of Chico Human Resources Office. Degree, Licenses, Certifications and/or Equivalencies: Candidates must include copies of items listed as a minimum qualification; failure to provide required certificates by the close of the recruitment will result in candidate disqualification. If this position requires a typing certificate: typing certificates must have been issued within one year and the net speed must match the minimum requirement listed in the job description. For standardization, net speed will be calculated by subtracting the number of errors from the gross WPM. Internet generated typing certifications are not accepted. Equivalency for experience and/or education listed within a job description may be established pursuant to the City-wide Classification Plan and through coordination with Human Resources. Candidates seeking an equivalency must contact Human Resources, at (530) 879-7900, for instructions on submitting an equivalency request. Being minimally qualified for a position does not guarantee a candidate progression through the full recruitment process. Travel and Recruitment Related Expenses: The City of Chico does not reimburse applicants for any travel or expenses in connection with applying for employment, unless authorized by the City Manager. Pre-Employment Processing: Applicants may be required to pass fingerprinting and a medical examination as a condition of employment or promotion. Medical exams may include a fitness exam, psychological exam, and a drug and alcohol screening, depending on the position. E-verify is used to determine candidate eligibility to work in the United States. The City of Chico is an Equal Opportunity Employer and supports workforce diversity. Women, minorities, and persons with disabilities are encouraged to apply. The City of Chico will consider individuals with disabilities based on their qualifications to perform the essential functions of the position for which they are applying and will provide reasonable accommodation in the application and/or testing process. If you require accommodation in the application and/or testing process, please notify the Human Resources Office within seven (7) days of the need for accommodation, so appropriate alternative arrangements can be made. If you have any questions, or need additional assistance regarding City of Chico employment opportunities, please contact the Human Resources Department at (530) 879-7900 or jobs@chicoca.gov . Closing Date/Time:

CLICK HERE FOR A COPY OF THE JOB ANNOUNCEMENT. If you are currently employed as an emergency dispatcher in a public agency answering and dispatching 9-1-1 calls, please submit your employment application to work for an outstanding police department. (This is not an entry level position.) ************************************************************************************************************* DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions: Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications: Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. (Lateral Public Safety Dispatchers need to be currently employed as an emergency dispatcher or at least within the last six months and have satisfactorily completed their probationary period.) Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification : Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License : May require the possession of a valid California driver's license and satisfactory driving record as determined by the City. Other Requirements : Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of "beeps" through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information: The City of Livermore is an equal opportunity employer and supports workforce diversity.Closing Date/Time: Continuous

Summary This recruitment is for lateral applicants only. To be considered a lateral applicant you must be currently working or employed within the last twelve months as a public safety dispatcher in a California Law Enforcement Agency or California Fire Department with a minimum of one (1) year experience as a public safety dispatcher with the same agency. Under general supervision, responds to emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement units, gathers and relays critical information to law enforcement officers, documents calls and responses; complies with Sheriff's Office policies and procedures to assure the safety of officers and the public. FLSA: Non-Exempt Essential Job Functions Essential Job Functions : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Answers incoming emergency and non-emergency calls by telephone and radio; projects positive support of the department and county organizations at all times. Prioritizes calls for service and determines appropriate personnel to respond. Interviews callers and gathers details on complaints; relays pertinent information to officers in a factual and concise manner; provides information and assistance to the public. Dispatches calls for service to available officers. Utilizes a computer aided dispatch system (CAD) to create incident logs and to track/monitor deputy locations. Contacts other law enforcement agencies for additional information and resources as needed, and relays pertinent information regarding incidents. Notifies key County personnel on critical incidents; follows all Department policies and procedures to assure that officer safety is the top priority. Performs inquiries and criminal history checks for officers through National Crime Information Center (NCIC), and California Law Enforcement Telecommunications System (CLETS) Handles confidential matters with a high degree of discretion. Performs other related duties as assigned. Minimum Qualifications (Where college degrees and/or college course credits are required, degrees and college units must be obtained from an accredited college or university. Courses from non-accredited institutions will not be considered for this requirement. Any combination of education and experience that would provide the required knowledge and skills is qualifying. A typical way to obtain the required knowledge and skills would be) : High school diploma or GED equivalent. One year of experience that involves public contact, clerical duties or computer experience. Requires completion of the California POST and CLETS certification within the probationary period. Must pass a thorough background investigation. Additional qualifications for lateral transfers: Must be currently working or employed within the last twelve months as a public safety dispatcher in a California Law Enforcement Agency or California Fire Department with a minimum of one (1) year experience as a public safety dispatcher with the same agency. Environmental Factors and Conditions/Physical Requirements Work is performed in a fast paced, high volume call center environment and long periods without breaks; involves a minimum of physical effort in a highly stressful setting. May be subject to repetitive motion, such as typing and vision to monitor. May be subject to difficult or distraught individuals, as well as emotional or extremely tense situations. Must meet high standards of hearing acuity, and speak in a clear, understandable voice. Must be willing to work a rotating 24/7 schedule which includes weekdays, weekends, holidays and on any assigned shift.

Position Information NOTICE: The City of Chico is committed to inclusion and a diverse workforce and has made candidate applications anonymous to reduce implicit bias in the hiring process. Candidate names, addresses, and other Personally Identifiable Information (PII) are auto-redacted on applications sent to the department. Due to this redaction, resumes, certificates, or any other attachment with PII will not be forwarded until after an interview schedule is determined. As such, candidates should ensure that the entered "Work Experience" and "Certifications" sections match the submitted resume. This recruitment is to establish an eligibility list and fill vacancies within the department. A complete application packet for this position must include: CompletedNeoGovapplication Resume Valid and current (dated within one year) typing certificate - 45 NET WPM NOTE: This classification requires a typing certificate with proof of typing ability at 45 net words per minute. To standardize, net words per minute will be calculated by subtracting the number of errors from the gross words per minute. Due to the current COVID-19 crisis candidates are now allowed to submit online generated typing tests. Tests must be dated within the last year and the score results must show gross words per minute and number of errors (so net can be calculated). Attaching a valid typing certificate is a requirement of this recruitment and failure to do so will result in denial of application. Suggested resource: "Free Certificate Test" at: https://www.freetypinggame.net/free-typing-test.asp , to self-administer a 5-minute typing test. This recruitment will be open until further notice. Job Description Definition: Under supervision, to receive training and to operate public safety dispatching equipment; to perform assigned clerical work relating to public safety records and operations; and to perform related work as required. Typical Duties: Receive and prioritize incoming emergency calls from the public requesting police, fire or other emergency assistance;* Determine nature and location of emergency, determine priorities, and dispatch via computer-aided dispatch system police, fire, medical, or other emergency services as necessary and in accordance with established procedures;* Maintain contact with all units on assignment;* Maintain status and location of police and fire units;* Answer non-emergency calls for assistance; Call out City maintenance workers for maintenance emergencies; Enter, update, and retrieve information from a variety of computer systems;* Receive requests for information from computer systems and provide pertinent data; Monitor several complex public safety radio frequencies;* Operate a variety of communications equipment including computerized radio consoles, telephones, and computer equipment;* Process a wide variety of public safety records, files, logs, reports, and forms;* Operate office equipment; Perform related duties as assigned. *Essential Function Duties recorded above are representative of the duties of the class and are not intended to cover all the duties performed by incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related or a logical assignment to this class; such assignments shall fall under the category of "other duties, as assigned." Tools and Equipment Used: Telecommunications equipment, including computer-aided systems; personal computer including word processing software; copy machine; facsimile machine; radio. Physical Demands: While performing the duties of this job, the employee is frequently required to sit and talk and hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. Work is frequently performed in emergency and stressful situations. Work Environment: The noise level in the work environment is moderately noisy. Work shifts cover 24 hours per day and seven days per week including holidays. Knowledge, Skills, and Abilities: Knowledge of : Geographic features and streets of the City of Chico; correct English usage, spelling, grammar, and punctuation. Ability to : Type a minimum of 45 words per minute; learn to operate standard telephone and computerized radio communications equipment and computer-aided dispatch system; learn and use standard broadcasting procedures and rules; learn and correctly use public safety classification codes and basic provisions of the California Vehicle and Penal Codes; speak clearly and precisely; exercise good judgment and make sound decisions in emergency situations; effectively communicate with and elicit information from citizens faced with emergency situations; exercise independent judgment and work with minimal supervision; comprehend and make inferences from written materials; handle simultaneous events effectively; handle confidential matters with a high degree of discretion; understand and carry out oral and written instructions; work cooperatively with others. Qualifications Minimum Qualifications: Experience/Education : High school graduation or equivalent supplemented by one year of experience in clerical or public safety dispatching. Additional Requirement : Possession of a valid California Driver License. Desired Qualifications: Experience/Education : Experience in dealing with difficult or distressed individuals is desirable. Unless a position is permanently allocated to a Public Safety Dispatcher I level due to the nature of the work, employee may be promoted, pursuant to the flexibly staffed nature of the classification series, to the Public Safety Dispatcher II level as responsibility and experience increases. Equivalency may be established pursuant to the City-Wide Classification Plan. Additional Information The City of Chico is looking for individuals who are results-oriented, possess great attitudes, demonstrate creativity and innovation, work efficiently, show a record of success and have a PASSION for public service. Having the best employees provides the best service to the community. APPLICATIONS ARE ONLY ACCEPTED ONLINE, THROUGH THENEOGOVSYSTEM. If this is the first time you are applying using the online job application, you will need to create an account and select a Username and Password. After your account has been established, you can build your application which can be saved and used to apply for other City of Chico employment opportunities. Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted. It is the responsibility of the applicant to ensure applications are received by the City of Chico Human Resources Office. Degree, Licenses, Certifications and/or Equivalencies: Candidates must include copies of items listed as a minimum qualification; failure to provide required certificates by the close of the recruitment will result in candidate disqualification. If this position requires a typing certificate: typing certificates must have been issued within one year and the net speed must match the minimum requirement listed in the job description. For standardization, net speed will be calculated by subtracting the number of errors from the gross WPM. Internet generated typing certifications are not accepted. Equivalency for experience and/or education listed within a job description may be established pursuant to the City-wide Classification Plan and through coordination with Human Resources. Candidates seeking an equivalency must contact Human Resources, at (530) 879-7900, for instructions on submitting an equivalency request. Being minimally qualified for a position does not guarantee a candidate progression through the full recruitment process. Travel and Recruitment Related Expenses: The City of Chico does not reimburse applicants for any travel or expenses in connection with applying for employment, unless authorized by the City Manager. Pre-Employment Processing: Applicants may be required to pass fingerprinting and a medical examination as a condition of employment or promotion. Medical exams may include a fitness exam, psychological exam, and a drug and alcohol screening, depending on the position. E-verify is used to determine candidate eligibility to work in the United States. The City of Chico is an Equal Opportunity Employer and supports workforce diversity. Women, minorities, and persons with disabilities are encouraged to apply. The City of Chico will consider individuals with disabilities based on their qualifications to perform the essential functions of the position for which they are applying and will provide reasonable accommodation in the application and/or testing process. If you require accommodation in the application and/or testing process, please notify the Human Resources Office within seven (7) days of the need for accommodation, so appropriate alternative arrangements can be made. If you have any questions, or need additional assistance regarding City of Chico employment opportunities, please contact the Human Resources Department at (530) 879-7900 or jobs@chicoca.gov . Closing Date/Time:

The Position The City of Riverside is looking for EXPERIENCED dispatch professionals to join our team! We are now accepting applications for the position of PUBLIC SAFETY DISPATCHER II (LATERAL) . If you are currently employed by a California POST agency as a Dispatcher, we encourage you to apply NOW !! The eligibility list established from this recruitment may be used to fill current and future vacancies within this classification in the Communications Division of the Riverside Police Department. *** The salary that is posted for this recruitment is for any applicant deemed a new member under the Public Employee Pension Reform Act of 2013. For all others, please reference the City's salary schedule.*** Public Safety Dispatchers II under general supervision, perform journey level work in operating radio-telephone transmitting and receiving equipment and a computer-aided dispatch (CAD) system on an assigned shift; dispatch required law-enforcement, fire, medical or other emergency services, personnel and equipment; and perform related work as required. This recruitment will remain open until a sufficient number of qualified applications have been received; however, candidates are encouraged to apply early in the process for optimal consideration. The first review of resumes will take place on October 15, 2015 and every two weeks thereafter. Work Performed Duties may include, but are not limited to, the following: Receive incoming telephone and voice radio calls on an assigned shift; input and retrieve information in a computer-aided dispatch (CAD) system. Obtain and record information using voice radio and a computer-aided dispatch (CAD) system to dispatch necessary law enforcement, fire, medical and other emergency services such as ambulances and tow trucks. Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or disposition of emergencies. Send, receive and decode teletype information. Provide a variety of public information relating to law enforcement or fire activities as permitted. Run inquiries on DOJ, National Crime Information Service, FBI, Stolen Vehicle System. Operate a variety of equipment such as a computer-aided dispatch (CAD) system, 9-1-1 telephone system and alarm monitoring system. Calm distressed citizens on the phone. Keep radio and/or mobile data computer (MDC) contact with police and fire units on assignments. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. Participate in the dispatcher selection process. Train Public Safety Dispatcher Trainee and Dispatcher and participate in evaluating their performance. May provide lead supervision in the absence of the lead supervisor or Public Safety Communications Supervisor. Aid in the development and implementation of training programs for entry and journey level dispatchers. Provide periodic input for review of dispatcher training manual and other training materials and updates as necessary. Qualifications Education and Experience: Education: Equivalent to the completion of the twelfth grade. Experience: Six months of non-probationary experience as a Public Safety Dispatcher for a Police or Fire Department. Necessary Special Requirements: Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts. Must be able to pass a speed and accuracy typing test at 35 wpm. Must be able to pass an extensive police background investigation. Must be able to sit for long periods in a confined area and wear a headset. Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License. Possession of, or ability to obtain within six months of employment, a POST Basic Dispatcher Certificate or equivalent certificate. Desired Qualifications: Successful completion of a POST Dispatcher academy. Possession of a POST Basic Dispatcher Certificate or equivalent certificate. CURRENT employment with a POST agency as a dispatcher, or equivalent classification. Selection Process The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process.This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. IMPORTANT : Appointment is subject to successful completion of a pre-employment background investigation, medical/physical examination, and drug and alcohol test; and may be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

Description The City of Ventura is accepting applications for the position of Public Safety Dispatcher. The Public Safety Dispatcher is a critical position and is responsible for receiving, screening and responding to incoming emergency and non-emergency calls for police assistance. The position also has the responsibility to dispatchappropriate units as necessary and maintain necessary communication with units during their response to calls. Dispatchers also perform a variety of clerical, record-keeping and general support duties related to communications activities. The ideal candidate for this position will 1) bean experienced public safety dispatcher, with another police or fire agency; 2) enjoy being part of the communications team and contributing to public safety in the community; 3) be able to handle multiple tasks simultaneously, making quick, logical decisions in high-pressure situations;4) remaincalm and able to continue working when violent or highly emotional situations are occurring; and 5) respond diplomatically and tactfully to people of diverse backgrounds and when they may be confused, irate, upset, under the influence, or irrational. The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. If you meet the qualifications for the position and are interested in a career with the City of Ventura Police Department, please complete an online City Job Application and supplemental questionnaire. All applications submitted are reviewed on an ongoing basis, apply now for immediate consideration. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Public Safety Dispatcher . Minimum Qualifications A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable. In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. Certificate: Typing speed of 35 words per minute is desirable. Selection Process Applications and supplemental questions will beaccepted on acontinuousbasisand candidates should apply promptly to be considered for any current or upcoming vacancies. If you have one year of public safety dispatching experience, submit a City application and supplemental questionnaire by the filing deadline. The preferred method to submit your application is on-line. If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467or hand delivered to City Hall at: 501PoliStreet, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. If you are interested in the entry-level Public Safety Dispatcher TRAINEE position, please sign up to be notified by clicking Job Interest Notification . You may select to be notified for employment in "911 Telecommunications". At that point, you may submit a new on-line application when the Public Safety Dispatcher Trainee position opens. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501PoliStreet, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . Diversity and Inclusion The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!Continuous

Position Information The Sheriff's Office seeksexperienced, emergencylaw enforcement dispatchers. Come to beautiful Sonoma County and become a Communication Dispatcher II! In addition to starting salary up to $36.98/hour* ($77,181/year), approximately $600/Mo., and opportunities for shift differential pay,this position offers a generous benefits package thatincludes wellness and professional development funds. Candidates with English/Spanish bilingual skills are encouraged to apply! In the Sonoma County Sheriff's Office, Communications Dispatcher II's receive requests for assistance from law enforcement personnel and the public. They dispatch, coordinate, and direct emergency manpower and equipment as needed, and perform relatedfiling and record keeping duties. In our 24/7 environment,Dispatcher's must have the flexibility to work all shifts (day, swing, grave), and overtime is required. This full, working-level positionin theDispatcher job series isfor individuals who have completed a year of law enforcement, emergency dispatch experience with a city, county, state, or federal agency. Possession of a California Commission of Peace Officer Standards and Training (POST) Public Safety Dispatcher's Certificate is highly desired. Working in theSonoma County Sheriff's Office as a Dispatcher Serving the community since 1850, the Sheriff's Office employs over 650 employees to protect and secure the half-million residents within the 1,768 square miles of Sonoma County. Supporting safety and emergency situations is an exciting and challenging opportunity forthe type of person that thrives in a fast paced environment. You can be confident that a career with the Sonoma County Sheriff's Office will be anything but monotonous. Being a Dispatcher can be demanding, but for those who have the fortitude and passion for this work, you will be rewarded with camaraderie, theability to help others during the times when they most need the support,and get to have the satisfying feeling that comes from hearingyour colleaguesconfirm, "We have the suspectin custody." To learn more aboutthis assignment, and how we serve the community, please visit the Sonoma County Sheriff's Office website . Choose Sonoma County Weoffer expansive opportunities for growth and development, theability to be a part of a challenging and rewarding work environment thatprovides continuous training and education, and the satisfaction of knowing that you are working to betterour communities. You can alsolook forward to some excellent benefits*, including: A cash allowance of approximately $600 per month for full-time positions An annual Staff Development/Wellness Benefit allowance up to $850 Bilingual premium payof $1.15 cents per hour in addition to the hourly pay rate for bilingual assignments Differential pay forevening andnight shifts, ranging from 5.0% to 10.0% Onsite workout facilities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Significant County paid premium contribution to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement is fully integrated with Social Security. With the recent pension reform, new employees as defined and eligible will receive a 2.5% at 67 formula, or for those individuals who meet certain criteria, including establishing reciprocity eligibility pursuant to PEPRA, will receive 3% at 60 *Salary is negotiable. Benefits described herein do not represent a contract and may be changed without notice. Additional information can foundin the Sonoma County Law EnforcementAssociation's Memorandum Of Understanding (SCLEA MOU) .Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. A bilingual examination will be conducted prior to employment to confirm level of skill. The bilingual premium pay begins upon the assignment of a bilingual caseload. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county -its picturesque coastline, majestic redwoods, historic towns, fine dining, award winning wineries, and a wide variety of entertainment and cultural activities. Please visit www.sonomacountyconnections.org and www.santarosachamber.com for additional information about the community. The Civil Service title for this position is Communications Dispatcher II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include graduation from high school or possession of a G.E.D, and one year of dispatch experience in a law enforcement setting comparable to Communications Dispatcher I. Special requirement: Within one year of employment, and as a condition of probation, employees in this classification must obtain a P.O.S.T. Public Safety Dispatcher's Certificate, as awarded by the State of California, Commission on Police Officers Standards and Training (P.O.S.T.). Special skill requirement: This classification requires the ability to type at a corrected speed of 45 words per minute. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: streets, roads, major buildings, and geography of Sonoma County; functions of the Sheriff'sOffice and other public safety agencies; applicable rules, regulations, and procedures including those of the Federal Communications Commission and their application; communications equipment; data entry techniques and computer operations; techniques for effectively working with members of various ages, ethnicities, and socio-economic groups; standard office practices and procedures, including filing and the operation of standard office equipment. Ability to: accurately dispatch, coordinate and direct public safety equipment and personnel; speak clearly and concisely in English; operate communications equipment; operate a keyboard; react quickly, efficiently and calmly in an emergency situation, and to adopt an effective course of action; handle inquiries from the public in a courteous and effective manner; interpret rules and regulations to others; understand and follow complex written and oral instructions; keep records; and work shift schedule, including nights, weekends, and holidays. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. Supplemental Questionnaire Responses Are Required The supplemental questionnaire is a critical component of your employment application. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. BACKGROUND PROCESS Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical, and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: CG HR Technician: RR

RESPONSIBILITIES AND DUTIES Important responsibilities and duties may include, but are not limited to, the following: Receive incoming calls from the public requesting public safety or emergency service; monitor calls for various fire departments within the county; dispatch law enforcement and emergency response units as necessary; relay information and assistance requests; maintain radio contact with units in the field; relay traffic to and from other stations or agencies as required; monitor alarms and report activity as necessary. Use teletype computer terminal to record, modify and retrieve data including missing and wanted persons, stolen and recovered property, driver license and vehicle registration information; make CLETS and AMIS inquiries as required. Record, type, and file records and other reports and materials including complaints, declarations, fingerprint cards and index cards on bookings, warrants, citations and crime reports; purge case files, warrants and bookings as necessary. Prepare, process and file civil papers including court summons, complaints, notices, claims, orders and subpoenas. Sort, file, copy and distribute crime reports, domestic violence reports, traffic reports, citations, civil papers and petitions to the appropriate departments including the District Attorney, Probation Office, and the Court. Receive applications for various permits including gun registration; fingerprint the public needing fingerprints for licenses and employment; collect fees for services. Assist Department staff and the public in person and by phone; mail reports requested by outside agencies; provide general information regarding Department activities, policies, and procedures. Receive, open and distribute incoming mail to appropriate staff, departments and prisoners; collect and disburse all outgoing mail from various divisions. Monitor the jail for emergency and security problems. Perform related duties as required. PLEASE NOTE : A written exam will be administered to determine the candidate’s aptitude for work in dispatching. Per POST requirements, applicants may only test once every 30 days for this exam. If you have tested anytime within the last 12 months and wish to use such T-Score, please include with your application packet a copy of the official score letter from the agency you tested with.

Description El Dorado County is one of the most beautiful counties in the state of California.You can avoid the valley commute and fog and take in the natural beauty. Check out our video to learn more! ELEVATE TO EL DORADO The El Dorado County Sheriff's Office is conducting this recruitment to fill Public Safety Dispatcher II -Full Time and Extra Help vacancies for the Sheriff's Office located in Placerville, CA. This recruitment is for the Level II (or Lateral) Public Safety Dispatcher. Qualifying candidates will have at least one year experience in Emergency Dispatching and must provide proof of completion of the 120 hour POST Public Safety Dispatcher Basic Academy. CANDIDATES WILL UNDERGO A THOROUGH AND LENGTHY BACKGROUND INVESTIGATION PRIOR TO HIRE. This position requires 24-hour staffing. Candidates should expect to work various shifts including nights, weekends and holidays. DEFINITION Under immediate or general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to established emergency and Sheriff's Office procedures; performs a variety of technical tasks relative to the assigned functional area; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS Public Safety Dispatcher II This is the fully qualified journey-level classification in the Sheriff's Public Safety Dispatcher class series. Incumbents independently perform responsible emergency dispatching on an assigned shift. Positions at this level are distinguished from the I-level by the performance of the full range of duties as assigned, working independently under less supervision than the I-level, and exercising judgment and initiative. Incumbents may be required to provide intermittent training to less experienced dispatchers. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work. Examples of Essential Functions Receives, analyzes, and evaluates 911, sheriff's emergency and business calls, including inquiries and complaints, fire, ambulance, roads, animal control, and maintenance; transfers calls to appropriate parties or creates a call for dispatch. Dispatches sheriff units or other staff and equipment to emergency or non-emergency locations; eliciting information to determine nature of emergency; and dispatching and coordinating law enforcement, medical, fire, and other emergency response units in accordance with Sheriff's Office procedures. Monitors status of public safety units to ensure personnel safety and availability for services. Operates multiple communications devices and computers concurrently to ensure appropriate response to calls, and continuously updates suspect information and deputy locations. Maintains efficient records of radio calls and information logs. Accesses local, state, and federal criminal justice information systems to transmit and receive information. Maintains radio contact with allied agencies, including mobile and portable units; recognizes units from other agencies and assists them with County units or provides requested information. Performs basic equipment adjustments and maintenance; maintains records and files; and may perform associated office support duties. May provide training or work instruction to newly hired Public Safety Dispatchers. Performs related duties as assigned. Knowledge of: Principles, practices, procedures, and terminology used in police, sheriff, fire, and related emergency radio and telephone communications. Basic functions of law enforcement agencies. County and Sheriff's Office policies and procedures. The topography and communities of El Dorado County. Proper and effective methods of deploying law enforcement personnel. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Principles of employee training and leadership. Principles and procedures of recordkeeping. Techniques for dealing with people of all socio-economic backgrounds under hostile and emergency situations. Safety practices and precautions pertaining to the work. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions, and program, project, and task coordination. Computers and software programs (e.g., Computer Aided Dispatch, mapping, Microsoft software packages) to conduct, compile, and/or generate documentation. Ability to: Read and interpret maps and other pertinent documentation. Observe and accurately recall places, names, descriptive characteristics, and facts of incidents. Memorize codes, names, locations, and other detailed information. Work under stressful conditions; assess difficult or emergency circumstances; remain calm; make quick, sound, and independent decisions based on facts; and develop, implement, and direct appropriate response strategies. Understand, interpret, and apply pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Effectively represent the Sheriff's Office and the County in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and other public contacts. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education & Experience Requirements (typing "See Resume" in application will not be accepted) MINIMUM QUALIFICATIONS Education and Experience Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Sheriff's Public Safety Dispatcher II : Equivalent to graduation from high school; AND One (1) year of emergency dispatching experience at a level equivalent to the County's class of Sheriff's Public Safety Dispatcher I. Licenses and Certifications: A Peace Officer Standards and Training (POST) Professional Public Safety Dispatcher Basic Certificate is desirable. Other Requirements ENVIRONMENTAL CONDITIONS/PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed indoors in an office setting, under highly stressful conditions; requires long shifts, which includes evening, night, weekend and holiday shifts and call-backs. Physical: Primary functions require sufficient physical ability to work in an office setting and operate office equipment; vision in the normal visual range with or without correction sufficient to read computer screens and printed documents; hear in the normal audio range with or without correction. Frequent sitting, reaching, wrist and arm motions, fine finger dexterity of both hands, ability to grasp and hold; lifting, carrying or pushing objects that weigh up to 15 lbs. Infrequent standing, walking and bending; lifting, carrying or pushing objects that weigh more than 15 lbs. Closing Date/Time: Continuous

Department/Division: Aviation Department, Airport Police Division Salary Range: $15.06- $24.31/hour Work Location: 1 International Square, KCI Airport Normal Work Days/Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. during training, then bid for shift based on seniority. Application Deadline Date: Open Until Filled *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities Receives information concerning airport operations and security. Dispatches personnel and maintains records as well as police-related and other general airport related communications through the use of various devices (e.g. telephone, radio and computer dispatch devices). Provides customer service and information on the Airport Information Line. Communicates with and/or dispatches police officers and maintenance personnel about necessary equipment for the effective resolution of a variety of situations. Operates various technical systems, including, but not limited to, fire alarm and suppression systems, Video Management System, Access control System, 800 MHz Trunked Radio System and various computer information systems. Work is reviewed through observation, conferences and submitted reports. Maintains dispatch log utilizing a Computer Aided Dispatch (CAD) program, and performs related clerical work to maintain records. Conducts criminal history record inquiries for pre-employment and criminal history checks for persons seeking access to secured airport areas as well as verifies data on warrants/wants for police personnel using REJIS, MULES and NCIC. Reacts quickly and calmly in emergency situations. Transmits messages clearly and accurately via radio and telephone . Qualifications REQUIRES High school graduation and 1 year of experience in the operation of radio transmitting and receiving equipment. Must be able to obtain security officer license through the private officers commission. Must be able to obtain state certification to operate the REJIS system. Must successfully complete a 10-year FAA background check. Must attain a passing score on the CritiCall Skills Assessment administered by the Airport Police Division. The work simulated performance tests the following: verbal ability, written and oral comprehension, reasoning ability, deductive reasoning and information order, memory ability, perceptual ability, speed and accuracy and time sharing. Candidates who pass the computer based exam will be contacted to participate in an oral interview. Must pass a pre-employment drug screen, post-offer physical examination, and/or psychological evaluation as prescribed by the City. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER DEPARTMENT ARE FOR THE WATER DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the Human Resources Department, Recruitment & Selections Division at (816) 513-1945.

The Town of Los Gatos is currently accepting applications for the position of Communication Dispatcher (Full-Time) To view the job announcement for this exciting and rewarding opportunity, please click on the following link: Job Brochure APPLICATION AND SELECTION PROCESS Application submissions for the position will be accepted on a continuous basis and complete application packets will be review periodically. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" at the top of this announcement and respond to all supplemental questions. A resume may be attached to your application but will not substitute for the proper completion of your application. Please Note: This position is subject to passing a thorough background investigation which will include the following: fingerprints, polygraph, and post- offer medical exam. Supplemental information The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The Town of Los Gatos is an Equal Opportunity and does not discriminate against qualified employees or applicants because of race, color, religion, medical, physical or mental disability, or any other basis protected by law. Qualified individuals with a disability will receive reasonable accommodation, as required by the California Family Rights Act (CFRA), and federal laws including the Americans with Disabilities Act and Section 504, during any phase of the selection process, providing such request is made to Human Resources at least five working days in advance. Medical disability verification may be required prior to accommodation. Under federal law, all employees must provide documents that authorize the right to work in the United States. Closing Date/Time:

Under close supervision, receives and processes emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, and gathers and relays critical information; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. Primary Duties and Responsibilities: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement and emergency services officers in a concise manner; provides information and assistance to the public within scope of authority. Provides detailed call information to officers as needed; maintains status and awareness of Police patrol unit locations; monitors message traffic and relays information to officers. Enters emergency assistance calls into the computer aided dispatch (CAD) incident logs; inputs information into the ACJIS & NCIC computer system; maintains records and files. Contacts other law enforcement agencies for additional information and resources as needed, and relays pertinent information regarding incidents. Notifies key City of Buckeye personnel on critical incidents; follows all Department policies and procedures to assure that officer and public safety is the top priority. Enters and verifies warrant information, and confirms warrants for other agencies. Performs inquiries and criminal history checks for officers through ACJIS & NCIC; sends inquiries to other agencies for warrant confirmations or general information. Enters data for records and reports; processes forms and record files; queries system databases as requested. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements: Education and Experience: High School diploma or GED equivalent. Must have a minimum of four (4) years clerical, computer and customer service experience OR combination of education and experience resulting in skills necessary to perform the required job duties. Public Safety telecommunications and Spillman CAD/RMS experience highly preferred. NECESSARY SKILLS, KNOWLEDGE AND ABILITIES: Knowledge of City policies and procedures. Knowledge of equipment utilized in law enforcement communications including radio, computer and dispatch equipment. Knowledge of law enforcement patrol procedures. Knowledge of local geographical area, road systems, and the locations of landmarks. Knowledge of Police and Fire Departments' standard dispatch policies and procedures. Knowledge of the basic principles of record keeping and records management. Skill in handling multiple tasks simultaneously, under pressure, and in emergency and stressful situations. Skill in obtaining information from hostile or emotional citizens. Skill in communicating clearly and concisely and relaying details accurately. Skill in remembering names, numbers and locations, and reading maps quickly and accurately. Skill in working under pressure of deadlines, and establishing and maintaining cooperative working relationships with employees, officials, other agencies and the general public. Skill in public relations and customer service. Skill in following and effectively communicating verbal and written instructions. Additional Information: Must obtain Terminal Operator Certification Level A within six (6) months of hire if not possessed at time of hire/placement. Must be able to type a minimum of 35 words per minute (will be tested). Working nights, weekends and holidays is required. Must successfully pass pre-employment screening, to include thorough background investigation, polygraph and psychological exam. Closing Date/Time: Continuous

Position **Extra Help opportunities are immediately available.** The County of Madera is establishing a list of qualified applicants for this position. Applications will be accepted continuously until otherwise noted and the list will be used to fill current vacancies in this classification. Applications will remain on file for one year from the date the list is established. Under supervision, to receive and transmit radio and telephone communications; to dispatch law enforcement and other public safety personnel; to perform a variety of office assistance work; and to do related work as required. SUPERVISION EXERCISED Exercises no supervision. Examples of Duties Receives emergency calls from the public requesting law enforcement or other emergency services; obtains critical information including names, addresses, telephone numbers, complaints, and location of crimes, accidents, and service requests; determines nature, priority, and location of emergency; alerts and dispatches emergency units as necessary and in accordance with established procedures; uses telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement agencies; receives calls and relays information to other local County departments including Animal Servicesand Roads; receives non-emergency telephone calls; responds to routine requests for information from the public; takes messages for department personnel; maintains contact with all units on assignment; maintains status and location of law enforcement units; provides information and assistance to units at on-scene locations when requested; secures emergency assistance from other agencies and services including ambulances and utilities as requested; performs a variety of specialized record keeping, filing, and indexing work; maintains a variety of logs, files and records pertaining to activities including validation lists, reports, warrants, and restraining orders; enters, updates, and retrieves information from teletype networks including CJIS/NCIC; maintains complex department records and files; maintains and operates record keeping machines specific to the Sheriff's Department; verifies warrant and record data; performs master street address and phone number searches; provides information to other law enforcement agencies including warrant abstracts; maintains tapes on master recording equipment; searches master recordings for needed information; greets and responds to public inquiries at Department counter; operates a variety of modern office and specialized communications equipment including CLETS system, radios, and teletype machines; and may provide training/lead supervision for new hires and other lower level staff. OTHER JOB RELATED DUTIES Performs related duties and responsibilities as assigned. Employment Standards / Minimum Qualifications Knowledge of: Basic principles and procedures of record keeping. Basic principles and practices used in dealing with the public. English usage, spelling, grammar, and punctuation. Skill to: Operate modern office equipment including computer equipment. Learn to operate emergency dispatch and communications equipment including radio, telephone, and teletype equipment. Type and enter data at a speed necessary for successful job performance. Ability to: Learn standard radio broadcasting and dispatch procedures and rules. Learn, interpret, and apply the policies, procedures, laws, codes, and regulations pertaining to assigned programs and functions including penal, vehicle, and law enforcement codes and FCC regulations regarding transmission and reception of public safety radio traffic. Learn the geography of the County including streets, public buildings, landmarks, businesses, medical facilities, and community centers. Learn the operating procedures, policies, and functions of the Madera County Sheriff's Department. Learn the operating characteristics and uses of the California CLETS system. Learn to quickly obtain critical information and prioritize calls. Work well under pressure, exercise good judgment, and make sound decisions in emergency situations. Handle multiple concurrent tasks and manage priorities. Effectively communicate with and elicit information from upset and irate citizens. Interact effectively and sensitively with individuals from diverse backgrounds. Maintain confidentiality of sensitive information. Represent the Department effectively and courteously with the public. Communicate clearly and concisely, both orally and in writing. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Education and Experience: Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: One (1) year of responsible clerical work involving heavy public contact. Law enforcement and radio communications experience is highly desirable. Training: Equivalent to the completion of the twelfth grade. Special Requirements: Essential duties require the following physical skills and work environment: Ability to work in an office environment with the ability to sit, stand, walk, kneel, stoop, twist, and lift 20 lbs.; availability for shift work. Must meet the medical, background, and job related standards as allowed for and established by the State of California and Madera County to ensure the safety of department personnel and the general public. Candidates must successfully pass a basic medical screening, a psychological evaluation and a thorough background investigation, which may include fingerprinting. Application Process The application review process will include screening to ensure applications are complete and meet all minimum qualifications. In addition to the application, the applicant is required to complete the Supplemental Questions to further evaluate their education, training and experience relative to the required knowledge and abilities for the position. Applicants must submit answers that are as complete as possible. Only qualified applicants, who pass the minimum qualifications review, will be invited to the examination process which may be administered either by a written examination, oral interview, or any combination of qualifications appraisal determined by the Department of Human Resources to be appropriate. The Department of Human Resources will make reasonable accommodation in the examination process for disabled applicants. If you have an accommodation request, please indicate such on your application. The examination process will include a written examination (100% weight). Passing score is 70% out of 100% on each assessment section. THE WRITTEN EXAMINATION WILL BE SCHEDULED AS NEEDED DUE TO THIS BEING A CONTINUOUS RECRUITMENT. To move forward in the application process, you must complete an online application through our website https://www.governmentjobs.com/careers/maderacountyca . Resumes may be uploaded but cannot be used in place of a completed application. Those applicants claiming veteran's preference must submit a copy of their DD-214 form along with the application. Candidates who attain ranking on an eligible list and are involuntarily called to active duty may be considered for eligibility reinstatement upon their return. Placement on Eligible List: The Civil Service Commission may limit the number of qualified applicants eligible to participate in the examination process. If two or more candidates have the same total final grade on an examination, they shall be ranked in order of their scores in that portion of the examination which has the greatest weight. In case this fails to break the tie, they shall be ranked in the order of filing applications. Candidates who are successful in all phases of the examination process will be placed on an eligible list, in rank order based on a calculation of their total score from the examination process. Eligible lists resulting from continuous testing shall remain on such lists for one year. The duration of the eligible list is determined by Civil Service Commission Rules. PRE-EMPLOYMENT MEDICAL REQUIREMENTS: As a condition of employment with the County of Madera, a candidate must submit to a Tuberculosis (TB) screening, and related follow up testing as necessary. Designated classifications* are also subject to a medical examination, which includes a review of medical history. TB screenings and medical exams are administered by the Madera County Public Health Department and/or health care professional designated by the County. Designated classifications required to submit to an employment medical examination generally include those that are physical in nature or as may be required by law. If you have any questions about the pre-employment requirements, please contact the Department of Human Resources at (559) 675-7705 or hr@maderacounty.com. ELIGIBILITY FOR EMPLOYMENT: You will be required to submit verification of your identity and citizenship or legal right to work in the United States at the time of and as a condition of an offer of employment. TO APPLY: Website: www.maderacounty.com Department of Human Resources 200 W. 4th Street, 4th Floor, Madera California 93637 Phone: 559.675.7705 TDD Phone: 559.675.8970 24-Hour Job Line: 559.675.7697 EQUAL EMPLOYMENT OPPORTUNITY Madera County does not discriminate on the basis of race, color, religion, sex, gender, gender identity, gender expression, transgender status, national origin, age, disability (physical or mental), medical condition, pregnancy, genetic information, ancestry, marital status, sexual orientation, veteran or military status, political affiliation, or any other basis protected by Federal or State law. Closing Date/Time: Continuous

Description The City The City of Santa Clara is a "full service" city - one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. The Position As a Public Safety Dispatcher I, this non-sworn entry-level classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for answering the telephone, accepting emergency and non-emergency requests from the public, transmitting and analyzing information received and dispatching police and fire personnel accordingly. Upon successfully completing the probationary period, the incumbent must possess a current POST Basic Dispatch certificate and a Medical Priorities Dispatching System (MPDS) certificate to be eligible for promotion to Public Safety Dispatcher II. Applications must be filled out completely. Please do not substitute, "see resume" or "see personnel file" in the employment history section of the application. To be considered for this position, candidates must submit: 1) City Employment Application and Supplemental Questionnaire 2) Typing Certificate showing the ability to type 35 net wpm, (dated no earlier than 6 months prior to application, click here for Typing Certification Information) 3) Verification of a California POST Entry-Level Dispatcher Selection Test Battery with a T-score of 50 or above OR possession of a valid California POST Public Safety Dispatcher Basic Certificate Incomplete applications will not be accepted. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment, and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and Two (2) years of paid employment experience requiring a high level of public contact defined as customer service, a call center, or a closely related field where substantial face-to face or over-the-phone contact was made with the public; or One (1) year of experience answering and processing emergency phone calls from the public for law enforcement, fire department, or emergency medical service assistance. ACCEPTABLE SUBSTITUTION Possession of a valid California POST Public Safety Dispatcher Basic certificate may be substituted for six (6) months of the required employment experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Certification of the ability to type at a net rate of 35 wpm on a computer keyboard is required. Successful completion of the California POST Entry-Level Dispatcher Selection Test Battery with a T-score of 50 or above or possession of a valid California POST Public Safety Dispatcher Basic Certificate is required at time of application. Possession of a valid California POST Public Safety Dispatcher Basic Certificate is required prior to completion of the probationary period. Medical Priorities Dispatching System (MPDS) certificate is required prior to completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting, polygraph and/or psychological testing. VETERAN'S PREFERENCE POINTS: This position qualifies for Veteran's Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter data into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device Maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard

Description The City The City of Santa Clara is a "full service" city - one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. Applications must be filled out completely. Please do not substitute, "see resume" or "see personnel file" in the employment history section of the application. To be considered for this position, candidates must submit: 1) City Employment Application and Supplemental Questionnaire 2) Verification of a California POST Entry-Level Dispatcher Selection Test Battery with a T-score of 50 or above OR possession of a valid California POST Public Safety Dispatcher Basic Certificate Incomplete applications will not be accepted. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test. Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least six (6) months included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the employment experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Successful completion of the California POST Entry-Level Dispatcher Selection Test Battery with a T-Score of 50 or above or possession of a valid California POST Public Safety Dispatcher Basic Certificate is required at time of application. Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting, polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard

The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 10/16/20, 1/11/2021, 4/16/2021, 7/9/2021, 10/15/2021, 1/7/2022 Level 1: $3,426.06 - $4,162.08/month Level 2 - Range A: $3,888.92 - $4,725.83/month Level 2 - Range B: $4,202.08 - $5,108.64/month Under supervision, Communications/Operations Dispatchers perform a variety of communications dispatch functions; receive, evaluate and respond to requests for emergency and non-emergency services by contacting or dispatching medical, fire, law enforcement, county, or other appropriate personnel and equipment in accordance with established regulations and procedures; and receive routine calls and transmit information to field units and/or route calls to proper bureau or detail for action. The Communications/Operations Dispatcher is a single class with two salary levels. Positions in this class are flexibly staffed, and the level at which appointments are made is at the discretion of the appointing authority. The Communications/Operations Dispatcher (Level I) is the entry level in this class series. Under close supervision, incumbents are given detailed instructions in the performance of routine communication dispatch functions. Incumbents perform tasks that are more structured and repetitive than those assigned at Level II. As requisite skills and knowledge are developed, incumbents are expected to perform increasingly responsible and difficult assignments. At the discretion of the appointing authority, incumbents may advance to the higher level after demonstrating the ability to perform the full journey level duties of the class, which generally requires twelve months of experience at Level I. The Communications/Operations Dispatcher (Level II) is the journey level in this class series. Under general supervision, incumbents perform a variety of increasingly responsible and difficult communication dispatch duties. This is the targeted competency and performance level of all Communications/Operations Dispatchers, and incumbents are technically proficient in performing their assigned duties. The Communications/Operations Dispatcher (Level II) has a Range A and Range B. Communications/Operations Dispatcher (Level II - Range B) is reserved exclusively for those positions that the appointing authority designates as "shift leaders" with the accompanying duties of such designation. The Communications/Operations Dispatcher (Level II - Range B), assumes lead worker responsibilities; leads, plans, schedules, and oversees the work of Communications/Operations Dispatchers (Level I/II); analyzes situations and adopts effective courses of action while at the same time performing non-supervisory work that is usually of the same kind and level as that of employees at Range A. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Office procedures, methods, and equipment used within a communications center including computers and applicable software applications, multi-channel radios, telephone communication consoles/switches with multiple lines and other communications equipment Radio codes Rules, regulations, and dispatch procedures related to non-emergency and emergency/trouble service calls Map reading for major streets, highways and districts in City/County Federal communication rules and regulations Report writing techniques for basic report preparation English usage, spelling, grammar, and punctuation Ability to Operate a computer aided dispatch system, multi-channel radio and/or telephone, and other communications equipment Learn and perform the principles and techniques of radio communication Communicate clearly and concisely, both verbally and in writing Respond quickly and calmly to emergency and other stressful situations Prioritize, plan, coordinate and organize simultaneous incidents and assignments Receive and transmit information accurately Notify and dispatch to multiple agencies quickly Maintain tact and self-control when dealing with difficult/irate people and those in stressful situations Learn geography of County/City areas; read and locate main geographical reference points Follow written and verbal directions, policies, and procedures Work with frequent interruptions Memorize numbers and locations Develop and maintain cooperative, effective working relationships with others Employment Qualifications Minimum Qualifications Six months of full time, paid experience in radio dispatching, operating a telephone switchboard, call director, or communication equipment such as radio transmitter and receiver or radiotelephone; involving extensive public contact while receiving, recording and transmitting messages. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Positions in this class require the incumbent to: Have sufficient hearing to perform all the required duties. Have sufficient color vision to perform all the required duties. Good hand/eye coordination and finger dexterity. Work in a confined environment. Wear head-sets that restrict physical movement in the work area. Sit and view video displays for extended periods of time. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class require the incumbent to: Work weekends, holidays, and shift assignments. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous

DESCRIPTION Accepting online applications only. Apply online 24 hours a day, beginning March 2, 2018. Filing will remain open until vacancies are filled. Filing may close without further notice. **Updated** - City Council Approved Salary Increase, effective 4/25/2020 Effective October 1, 2020 through September 30, 2021, current salary ranges may be impacted by the city-wide furlough. EXAMPLES OF DUTIES Under general supervision, receives and dispatches emergency (911) calls for police or fire and emergency medical service; enters data into personal computer while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radio transmitters, accessories and telephones; performs call reception and dispatch activities utilizing computer-assisted dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or personal information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required. REQUIREMENTS TO FILE 1. MUST BE WILLING TO WORK: Any shift assignment in the Police or Fire Departments and work mandatory holidays, weekends and overtime. 2. MUST BE ABLE TO: Handle a high volume of emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal (multi-tasking); speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps. 3. Ability to demonstrate keyboarding skills at 35 wpm. Keyboarding Certificate Information: Applicants must have a Keyboarding Skill Certificate from an approved government, employment or training agency recognized by the Civil Service department and obtained within the last 12 months (proof required)*. 4. Ability to pass a thorough background investigation and polygraph examination conducted by the Long Beach Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas. Please click HERE for more information. 5. Must not have any felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary). *Required documents, such as a keyboarding certificate, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form . DESIRABLE QUALIFICATIONS: Bilingual skills in English/Spanish or English/Southeast Asian languages, experience or training as an emergency communications operator, dispatcher or similar position requiring knowledge of emergency medical or public safety operations, experience dealing with the public in a service related capacity, Emergency Medical Technician (EMT), Emergency Medical Dispatching (EMD), or California Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic (or above) certificate. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application Packet....................................................Qualifying Performance Examination (Video Based)**..............Qualifying Effective April 1, 2020, the Civil Service Department will continue to accept and receive keyboarding skills certificate from an approved government, employment or training agency recognized by the Civil Service Department and obtained during the past 12 months; this will also include an online keyboarding skills certificate** for the position of Public Safety Dispatcher. (**via 5 minute typing test). The Public Safety Dispatcher performance examination consists of the National Testing Network (NTN) Emergency Communications Test titled ECOMM. Applicants must schedule a testing date through nationaltestingnetwork.com . In order to complete the application process, candidates must take the NTN exam and complete the online application. A minimum rating of 70 must be attained in order to pass the performance examination. PUBLIC SAFETY DISPATCHER - POST WAIVER APPLICANTS: The National Testing Network (NTN) performance examination will be waived for candidates who have taken the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) examination with an approved agency and achieved a T-score of 50.8 or above within one year of the time of filing (proof required)*. Applicants submitting the POST Dispatcher Test examination score must complete the application for Public Safety Dispatcher-POST WAIVER. This is a continuous examination. All applicants meeting the minimum requirements to file will be placed on the eligible list, with those receiving Veteran's Credit first and then in the order in which applications were filed. Eligible lists may be established periodically. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. If you have not received notification of the status of your application within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.Closing Date/Time: Continuous

DESCRIPTION Accepting online applications only. Apply online 24 hours a day, beginning March 2, 2018. Filing will remain open until vacancies are filled. Filing may close without further notice. **Updated** City Council Approved Salary Increase, effective 4/25/2020 Effective October 1, 2020 through September 30, 2021, current salary ranges may be impacted by the city-wide furlough. EXAMPLES OF DUTIES Under general supervision, receives and dispatches emergency (911) calls for police or fire and emergency medical service; enters data into personal computer while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radio transmitters, accessories and telephones; performs call reception and dispatch activities utilizing computer-assisted dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or personal information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required. REQUIREMENTS TO FILE 1. MUST BE WILLING TO WORK: Any shift assignment in the Police or Fire Departments and work mandatory holidays, weekends and overtime. 2. MUST BE ABLE TO: Handle a high volume of emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal (multi-tasking); speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps. 3. Ability to demonstrate keyboarding skills at 35 wpm. Keyboarding Certificate Information: Applicants must have a Keyboarding Skill Certificate from an approved government, employment or training agency recognized by the Civil Service department and obtained within the last 12 months (proof required)*. 4. Ability to pass a thorough background investigation and polygraph examination conducted by the Long Beach Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas. Please click HERE for more information. 5. Must not have any felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary). *Required documents, such as a keyboarding certificate, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form . DESIRABLE QUALIFICATIONS: Bilingual skills in English/Spanish or English/Southeast Asian languages, experience or training as an emergency communications operator, dispatcher or similar position requiring knowledge of emergency medical or public safety operations, experience dealing with the public in a service related capacity, Emergency Medical Technician (EMT), Emergency Medical Dispatching (EMD), or California Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic (or above) certificate. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application Packet...................................................Qualifying Performance Examination (Video Based)**.............Qualifying Effective April 1, 2020, the Civil Service Department will continue to accept and receive keyboarding skills certificate from an approved government, employment or training agency recognized by the Civil Service Department and obtained during the past 12 months; this will also include an online keyboarding skills certificate** for the position of Public Safety Dispatcher. (**via 5 minute typing test). **PUBLIC SAFETY DISPATCHER - POST WAIVER APPLICANTS: The National Testing Network (NTN) performance examination will be waived for candidates who have taken the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) examination with an approved agency and achieved a T-score of 50.8 or above within one year of the time of filing (proof required)*. Applicants submitting the POST Dispatcher Test examination score must complete the application for Public Safety Dispatcher-POST WAIVER. This is a continuous examination. All applicants meeting the minimum requirements to file will be placed on the eligible list, with those receiving Veteran's Credit first and then in the order in which applications were filed. Eligible lists may be established periodically. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. If you have not received notification of the status of your application within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.Closing Date/Time: Continuous

DESCRIPTION Accepting online applications only. Apply online 24 hours a day, beginning March 2, 2018. Filing will remain open until vacancies are filled. Filing may close without further notice. **Updated** - City Council Approved Salary Increase, effective 4/25/2020 Effective October 1, 2020 through September 30, 2021, current salary ranges may be impacted by the city-wide furlough. EXAMPLES OF DUTIES Under general supervision, receives and dispatches emergency (911) and non-emergency calls for police or fire and emergency medical service; enters data into a computer terminal while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radios, accessories and telephones; performs call reception and dispatch activities utilizing computer-aided dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or incident information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet either option A or B: A. Possession of a California P.O.S.T. Dispatcher certificate (proof required)*. OR B. Possession of a recognized Emergency Medical Dispatcher certificate (proof required)*. Applicants must also meet all of the following requirements: Two years paid, (full-time equivalent) of current or recent (within 12 months) experience as a public safety dispatcher with a public agency. Ability to demonstrate keyboarding skills at 35 wpm; candidates must submit proof of acceptable keyboarding certification (proof required)*. Willingness to work any shift assignment and work mandatory holidays, weekends and overtime Ability to handle a high volume of emergency and non-emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal; speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps. Ability to pass a thorough background investigation, polygraph examination and psychological evaluation conducted by the Long Beach Police Department. The investigation will include information regarding relatives, references, acquaintances, educational background, residential history, employment history, military service records, financial status, legal history, drug use and related areas. *Required documents, such as a keyboarding certificate, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form . DESIRABLE QUALIFICATIONS Bilingual skills in English/Spanish or English/Southeast Asian languages SELECTION PROCEDURE Effective April 1, 2020, the Civil Service Department will continue to accept and receive keyboarding skills certificate from an approved government, employment or training agency recognized by the Civil Service Department and obtained during the past 12 months; this will also include an online keyboarding skills certificate** for the position of Public Safety Dispatcher. (**via 5 minute typing test). This is a continuous examination. All applicants meeting the requirements to file will be placed on the eligible list, with those receiving Veteran's credit first, and then in the order in which applications are filed. Eligible lists will be established periodically. For candidates meeting all requirements to file the following examination components will be waived: Keyboarding Test and Performance Test. For additional information please read information packet by clicking on the following link: Public Safety Dispatcher Information Packet. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. If you have not received notification of the status of your application within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.Closing Date/Time: Continuous

ABOUT THE POSITION Note: This recruitment is open on a continuous basis and may close without prior notice. Testing will be conducted based on a reasonable pool of qualified applicants. Please thoroughly review the entire job flyer including the application instructions. Failure to submit a completed application and provide required documentation may result in an application being removed from further consideration . Under general supervision, performs skilled work in the receipt and dispatch of emergency 911 and non-emergency calls in accordance with established department policy and procedures; utilizes various equipment such as a telephone, radio, computer and CLETS terminal and related telecommunications and office equipment; dispatches necessary units for emergency service; tracks activity in order to secure the safety of field personnel and the facts of the situation; and, performs other related duties as required. An applicant for this position must be willing and available to work any assigned shift, including weekend and holiday hours. An Eligible List of qualified applicants will be established from this recruitment. Eligible List may be utilized to fill other full and part-time vacancies as needed. Generally, a valid Eligible List is in effect for up to one year, unless the List expires sooner.Shift differential pay may apply to full-time positions only based on regular work shift assigned. Part-Time Employment: Temporary/Part-Time employment status does not qualify for City benefits, except for those required by law. Part-time employees work up to an average of twenty (20) hours per week and may not exceed 999 hours on a fiscal year basis (July 1 through June 30) and may not exceed more than (twenty-seven) 27 hours of work in a designated work week. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7.5% of base earnings. The City contributes 2.5% and the employee contributes 5% of base earnings. There are no rights to employment and employment may end with or without cause or advance notice. Certain City operational budgets may not include funding for mandates CalPERS employer contributions. Therefore, a qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment. EXAMPLES OF ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification. Answer and process all emergency and non-emergency calls for the City. Receive, evaluate, summarize and prioritize each and every call received to determine the proper level of response. Simultaneously receive, respond and document information from multiple sources while maintaining accuracy in order to relay information with accuracy to responding personnel. Handle multiple tasks proficiently. Communicate clearly and concisely and listen effectively. Confers with callers requesting police, fire, and/or emergency medical assistance and obtains information concerning the nature and location of the request. Be responsible for examining subjects and vehicles via the County, State, and National crime database and relaying any pertinent information with accuracy back to field personnel. Make decisions and respond effectively in all given situations of performance. Work effectively under high pressure situations which are critical to this position. Operates a computer aided dispatch (CAD) system to send units in response to emergency calls and other public service needs. Evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units. Obtains required information in discussion with emergency caller. Transfers emergency information to other agencies based on information extracted from the caller. Perform other related duties as assigned. QUALIFICATIONS Any combination of education, training, and work experience to demonstrate possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination is as follows: Education: Completion of High school or equivalent. Experience : Option One: One (1) year of full-time experience as a public safety dispatcher (Desirable) OR Option Two: Two (2) full-time years of clerical/administrative support experience requiring extensive public contact either in person or over the phone. Candidates with experience performing clerical/administrative support duties for a law enforcement agency shall be considered highly desirable. Knowledge of: Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; codes, practices and procedures used to transmit information to units in the field and location of streets and buildings; effective communication techniques, including customer service; map reading; and personal computer operating systems and software applications. Ability to: Learn and/or refine the knowledge and required skills involving technique, practice, procedure, methods, and City dispatching codes used in the operation, understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; operate a personal computer and keyboard at a rate of thirty (30) words per minute net speed/corrected rate** ; operate computer aided dispatch and related telecommunications equipment; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals, and other materials applicable to the work being performed. Bilingual skills in Spanish or Asian languages desirable. License/Certification Requirement: A valid California Class C Drivers License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. The possession of or the ability to obtain a POST Dispatcher Basic Certification within one (1) year of appointment. Physical Task and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time, and include reaching above and below shoulder level, bending, stooping, and twisting at the waist to perform desk work, file maintenance, and operate general office equipment, including a personal computer with keyboard for prolonged or intermittent periods of time. The operation of a personal computer requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and glare from the computer. Employee must be able to safely lift and carry books, files, and reports weighing up to 25 pounds. **An applicant must attach a current and verifiable typing certification (dated within the past twenty-four (24) months. The required documentation must be uploaded and submitted with the on-line employment application. Applications received without the required documentation will be considered incomplete and removed from consideration. An acceptable typing certificate may be obtained from a local college, adult school, or employment agency. Typing certificates obtained over the Internet are acceptable for this job posting. For more information on obtaining a typing certificate please click HERE . ADDITIONAL INFORMATION IMPORTANT APPLICATION INFORMATION AND INSTRUCTION Part I: An employment application, supplemental questionnaire and a typing certification (dated within the past twenty-four (24) months is required). All application materials m ust be uploaded and submitted with the on-line employment application. All information is subject to verification. Incomplete applications will be removed from consideration. A thorough and complete review of all applications received will be conducted. Those applicants who are assessed as meeting the position qualifications and desired background experience for successful performance in the position of Public Safety Dispatcher will be invited to continue in the selection process. Part II: Qualifying Written Examination (Pass/Fail): Applicants successful in Part I listed above will be invited, via email to submit written examination scores through the National Testing Network (NTN). Please do not submit written examination scores prior to receiving an email invitation. Please visit the NTN website by clicking HERE to view testing information. Upon completion of the entry exam, all applicant scores are automatically forwarded to the City of Downey Human Resources Office. An applicant must receive a minimum combined score of 67% on the examination in order to continue in the selection process. Part III: Appraisal Examination - Oral Interview (weighted 100%): Designed to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position. This examination will be a panel interview and will be conducted by subject matter experts. Candidate(s) who complete selection testing with acceptable results will be considered by the Department hiring authority. Prior to a conditional offer of employment, a candidate will undergo a comprehensive background check that includes employment reference checks, criminal history check, fingerprinting with the California Department of Justice, a credit review, and a polygraph. A psychological examination and a job-related pre-placement medical examination will be conducted upon issuance of a conditional offer of employment. Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office at (562) 904-7292 at least 72 hours in advance.Closing Date/Time:

The Position Level 1 - $3,426.06 - $4,162.08/month Level 2 - $3,888.92 - $4,725.83/month Range B - $4,202.08 - $5,108.64/month This is a limited continuous filing exam. Next filing cut-off is at 5:00 pm on: 12/31/20, 1/14/2021, 2/11/2021 (final) The Airport Operations Dispatcher Level I/II will receive, evaluate and respond to aircraft emergency, emergency 9-1-1, security, and a variety of non-emergency calls and radio traffic; receive and handle routine calls such as paging and requests for information; dispatch necessary medical, fire, law enforcement or other County personnel and equipment; monitor and operate closed circuit television, secure area badge access, and gate access systems; and prepare and maintain a variety of reports, records and information. Watch to explore your career with purpose Examples of Knowledge and Abilities Knowledge of Operations and capabilities of communications center equipment Personal computer operations including standard MS Windows applications Principles, practices and procedures of modern public safety dispatch Proper English usage, grammar, punctuation, spelling and vocabulary Effective report writing techniques Ability to Learn, apply and maintain current knowledge of departmental, County, and state and federal agency regulations, policies and procedures Effectively handle multiple concurrent tasks including radio and telephone traffic, computer operations, video monitoring, access control Operate a variety of computer, telecommunications, video and other equipment, including keyboarding rapidly and accurately Remain sufficiently calm, analyze information, and make effective decisions under emergency conditions Read, understand and apply a variety of data, visual information, maps and computer screens Receive and transmit information accurately Establish and maintain effective working relationships with others Employment Qualifications Minimum Qualifications Either 1: Education Completion of high school or equivalent, and successful completion of the P.O.S.T. Public Safety Dispatcher Basic Course, or certification in police, fire or emergency medical dispatch from an accredited college or recognized technical program. Or 2: Experience One year of full-time experience operating telecommunications and dispatching equipment. Experience must include extensive public contact in a high volume call and/or dispatch environment while coordinating multiple concurrent tasks. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the final filing date listed in this notice. General Qualifications Criminal History and Background Check: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Special Access: Incumbents in this position must acquire and maintain an airport security badge allowing access to secure County airport locations. Physical Requirements: Normal hearing in both ears, normal vision, ability to distinguish colors; sit for extended periods of time; sustained attention; good hand/eye coordination; finger dexterity; clear verbal communication; use of office equipment including computers, keyboards and telephones. Work Schedule and Conditions: Incumbents must be willing to work weekends, holidays, and shift assignments. Incumbents may be required to wear uniforms. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 2/11/2021 5:00 PM Pacific

Introduction * Additional pay information: Lateral Signing Bonus: $1,500 added to first paycheck earned, plus $1,000 paid upon successful completion of probationary period. POST Certificate Incentive: $100 per pay period for possession of POST Dispatcher Intermediate Certificate or $125 per pay period for possession of POST Dispatcher Advanced Certificate. Incentive amounts are not cumulative or compounded, and employees will receive only one rate of incentive pay for the POST certification. Night Shift Differential: Dispatchers working swing and graveyard shifts receive an additional 7.5% night shift differential. Dispatch Training Pay: Dispatchers working as dispatch trainers receive an additional 5% training pay while assigned to training duties. Holiday Pay: Dispatchers working holidays receive overtime compensation for the actual number of hours worked in addition to holiday pay. The Placer County Sheriff's Office dispatch center is located in the Auburn Justice Center. The dispatch center features full sit-to-stand ergonomic work stations, a locker room, a full kitchen, and a quiet room. Public Safety Dispatchers receive a competitive benefit package, including 13 paid holidays per year, 12 paid sick days per year, generous contributions to CalPERS, and access to an employee assistance program. Full benefit details can be found below in the Benefits section of this posting. POSITION INFORMATION Eligibility Criteria: To be eligible for placement on a Public Agency Eligible List, an applicant must meet all of the following criteria: Applicant must be working for a public agency (other than Placer County) that operates under a personnel civil service or merit system. If not currently employed by a qualifying agency, the applicant must have been employed by a qualifying public agency within one year prior to the date his/her completed application is received by the Placer County Human Resources Department; The classification in which Placer County employment is contemplated must possess the same or less minimum qualifications and be substantially similar in job assignment and responsibility as the position in which the applicant is/was employed by the public agency; If classified, the applicant must hold or have held permanent status in the service of that agency; If unclassified the applicant must be or have been employed by that agency, in that position, for a minimum of six (6) months; The applicant must submit a Placer County Public Agency Eligible Self Certification form, certifying: His/Her employment record has been entirely satisfactory; He/She has not been separated for cause; He/She was appointed to the class as a result of a qualifying or competitive exam; If not currently employed by a qualifying agency, the applicant is eligible for reinstatement to that agency. To Apply For more information or to submit a Lateral Transfer/Other Agency List (Public Agency Eligible List - PAEL) application, click the Employees of Other Public Agencies link on the Job Opportunities page. Please contact Preciosa Ayala-Burkhardt, HR Technician, at (530) 886-4661 or Payala@placer.ca.gov for questions or assistance regarding the PAEL process. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants for this classification must complete and pass a background check (which may include a voice stress analysis and/or a polygraph) and pre-employment psychological and medical examinations, including a drug screening, prior to appointment. All applicants must sign a constitutional oath, submit proof of U.S. citizenship or legal right to remain and work in the U.S., and be fingerprinted. For some positions, applicants may also be required to submit proof of age or be bonded. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website . Lateral Transfer from Other Agencies/Public Agency Eligible List (PAEL) Closing Date/Time: Continuous