43 Dispatch and Telecommunications jobs

PUBLIC SAFETY DISPATCHER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective July 3, 2020 - 2.50% increase Effective July 2, 2021 - 2.50% increase Effective July 1, 2022 - 3.50% increase Mandatory Employee Retirement Contributions will decrease on the following dates: Effective July 3, 2020 - 1.2% decrease Effective July 2, 2021 - 1.2% decrease Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an open eligible list to fill current and future Public Safety Dispatcher vacancies within Orange County Probation Department. This eligible list established may also be used to fill similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY: Please be advised this recruitment will close at 11:59p.m. (P.S.T.) on Friday, March 20, 2020 and it is recommended that interested candidates apply immediately. PROBATION The County of Orange , Probation assists the criminal system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a new and dynamic executive team with an organizational structure comprised of four bureaus - Adult Operations, Juvenile Operations, Juvenile Facilities, and Operations Support - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY The Public Safety Dispatcher for Probation will be responsible for the following: Providing public safety dispatching service within the Special Supervision Division Serving as a liaison between the Probation Department and other County departments, governmental agencies, and law enforcement Providing excellent customer service and responding to inquiries from Probation deputized staff, District Attorney Investigators, Public Assistance Investigators, and other law enforcement providing field supervision Managing inventory of the equipment, including Motorola APX6000 Pak-set radios and mobile units Consolidating and preparing monthly statistics for Probation Department and the District Attorney's office Conducting record checks to the standards of the Probation Department using various computer application, such as California Law Enforcement Telecommunications System (CLETS) and Integrated Case Management Systems DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The successful candidate will have the following experience: Two (2) years of experience in the operation of emergency radio dispatch equipment in a law enforcement or public safety agency, knowledge of the methods and techniques used in public safety dispatching, and experience working for a law enforcement agency, which is crucial in being effective in this position. The ideal candidate will also possess extensive professional work experience and/or knowledge in the following competencies: Professional and Technical Expertise Two (2) years of experience of the Computer Aided Dispatch (CAD) system Knowledge of computer keyboard driven video display consoles, transmitters, receivers, landlines and portable radios Experience interpreting data for requestors via CLETS and/or other criminal justice information sources Researching, gathering, and editing information for both daily and monthly statistical reports for the department, executive level management, and other governmental agencies Applying appropriate methods and techniques of radio dispatching involving emergency public safety operations to ensure speed, quality, and consistency when relaying information Proficiency in Microsoft Suite Programs, specifically with Microsoft Outlook, Excel, Word, and PowerPoint Oral and Written Communication Having the ability to communicate effectively in relaying important data to stakeholders, including Probation and the District Attorney Coordinating the field activities of Probation deputized staff, District Attorney Investigators, and Welfare/Fraud Investigators Demonstrating diplomacy and tact when interacting with both internal and external stakeholders Using correct vocabulary, grammar, sentence structure, spelling, and punctuation in presenting information clearly and in an organized and cogent manner Entering accurate information into data-based systems, such as CAD Applying the most accurate and appropriate radio codes as deemed necessary on a case-by-case basis Listening Skills and Decision Making Receiving and processing emergency and non-emergency requests from the Probation deputized staff, District Attorney Investigators, and Welfare Fraud Investigators Understanding, interpreting, and transcribing information received from radio consoles and telephones Showing interest and understanding the needs, expectations, and circumstances of internal and external stakeholders Determining appropriate jurisdiction when notifying and relaying appropriate emergency service agency of fires, auto accidents and other emergent conditions as notified by field units Self-Management and Handling Stress Understanding the distribution of workloads and completing priorities while adhering to policies and procedures Prioritizing a large volume of incoming radio traffic, including simultaneous transmissions Managing radio equipment location and maintaining a clean, orderly, and organized work space Maintaining composure in an environment with a high workload, competing or conflicting demands, interruptions and distractions MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Safety Dispatcher classification. SPECIAL REQUIREMENTS The ability to successfully complete a 120-hour POST Certified Dispatcher, Public Safety Course or equivalent within 12 months of appointment. PHYSICAL, MENTAL, ENVIRONMENTAL, AND WORKING CONDITIONS REQUIREMENTS Click here to learn more about the special requirements for the Public Safety Dispatcher classification. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Interactive Computer 45-minute Exam (Refer/Non-Refer): The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: 3/20/2020 11:59 PM Pacific

Job The Town of Los Gatos is currently accepting applications for the position of Communication Dispatcher - One (1) Full-Time or Two (2) Part-Time positions. $80,413 - $103,834 annually (Full-Time) $40,207 - $51,917 annually (Part-Time 20 hours/week) To view the job announcement for this exciting and rewarding opportunity, please click on the following link: Job Brochure APPLICATION AND SELECTION PROCESS Application submissions for the position will be accepted on a continuous basis and complete application packets will be review periodically. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" at the top of this announcement and respond to all supplemental questions. A resume may be attached to your application but will not substitute for the proper completion of your application. Please Note: This position is subject to passing a thorough background investigation which will include the following: fingerprints, polygraph, and post- offer medical exam. Supplemental information The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The Town of Los Gatos is an Equal Opportunity and does not discriminate against qualified employees or applicants because of race, color, religion, medical, physical or mental disability, or any other basis protected by law. Qualified individuals with a disability will receive reasonable accommodation, as required by the California Family Rights Act (CFRA), and federal laws including the Americans with Disabilities Act and Section 504, during any phase of the selection process, providing such request is made to Human Resources at least five working days in advance. Medical disability verification may be required prior to accommodation. Under federal law, all employees must provide documents that authorize the right to work in the United States. Closing Date/Time:

The Job The Information Services Department (ISD), Telephone Services Division, is recruiting for Telecom Systems Specialists who review, evaluate, program,and make recommendations on telephone services for new and existing county facilities. These positions are located at the ISD main office in San Bernardino and will primarily provide remote customer support over the phone and/or email with occasional site visits as needed. *Official title: Telephone Service Specialist; for more detailed information, refer to the Telephone Service Specialist job description. NOTE: This recruitment has been reopened effective 2/19/19 on a continuous basis. This recruitment may close, without notice once a sufficient number of qualified applications have been received. If you submitted an application for this position after 12/21/2019, you do not need to reapply. CONDITIONS OF EMPLOYMENT Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. Working Conditions: Employees may be asked to work during unusual hours, inclement weather, and other adverse circumstances. Minimum Requirements Experience: Two (2) years (within the last four years) of telecommunications experience with primary responsibility for planning, programming, troubleshooting, implementing, and recommending computerized telephone switching systemsincluding voice mail. Note: Experience must be with an employer that utilizes large telephone systems and/or multiple PBX switches. Desired Qualifications Education in communication technology, certification in Cisco and Nortel, and experience with Nortel PBX, VoIP, CallPilot, Cisco Call Manager, Cisco Unity Connection, and VXTracker Telecom Management system is highly desirable. Selection Process There will be a competitive evaluation of qualificationsbased on the information provided in your Application and the SupplementalQuestionnaire; resumes will not be reviewed. The most highlyqualified candidates, based on the evaluation results, may be referred for interview. Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimumrequirements, as it will be used to competitively evaluate your qualifications. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfullysubmitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. Click HERE for important Applicant Information and the County Employment Process Closing Date/Time: Continuous

Purpose of Classification The purpose of this classification is to answer multiple telephone lines, to communicate effectively with persons requesting emergency and non-emergency police, fire, or EMS assistance, to clearly relay information for dispatch or transfer calls appropriately, and to maintain logs and records of communications activities. Essential Functions The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification.  They are not listed in any order of importance.  The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned. Performs multiple tasks simultaneously; takes appropriate action when presented with a routine call or a stressful life/death situation; remains calm under all circumstances. Answers incoming telephone calls; receives and transmits information, complaints, and requests for assistance. Communicates effectively and coherently over law enforcement, fire, rescue, and EMS radio channels; obtains necessary information and dispatches patrol cars, detectives, rescue squads, wreckers, and fire trucks; requests ambulances as needed; conducts investigations on some calls; assigns case numbers to calls. Maintains conversation with caller to obtain/verify pertinent information and to comfort them until assistance arrives; gives emergency medical pre-arrival instructions and CPR assistance over the telephone; interacts with highly emotional people who are experiencing death, illness, domestic abuse, child abuse, mental illness, suicide, natural disasters, etc. Operates teletype NCIC/FCIC and Palms; enters and retrieves information from computer; modifies, locates, maintains, saves, and/or clears files and records within database. Operates radios; monitors radio channels. Provides information and addresses to the public and police as requested; maintains information on pursuits; knows location of units at all times. Updates City and County locations and phone numbers. Maintains logs and records of radio activities, police actions, and calls taken by Fire Department; prepares and files a variety of reports. Notifies appropriate personnel and/or supervisor of critical situations, weather related information, and problems with communications or computer equipment. Attends training courses as offered by the department or as required by law to maintain applicable certifications, remain informed of departmental operations, and to promote improved job performance. Cooperates with federal, state, and local law enforcement agencies and their officers or representatives when activities are related to investigations with City jurisdiction. Additional Functions Takes and relays messages to officers and firefighters, other divisions, or local agencies; disseminates information to various departments and divisions. Maintains cleanliness of work area; restocks supplies. Performs other related duties as required. COMMUNICATION COMPETENCIES   Effectively communicates with supervisor, employees, other departments, contractors, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Accurately and expeditiously receives and delivers messages and information to the appropriate individuals.   Ability to prepare accurate and thorough written records and reports.   Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction.   Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters.   Ability to effectively communicate with co-workers, management, Police Officers, Firefighters, Paramedics and the general public.   Minimum Qualifications High school diploma or equivalent; supplemented by little or no previous experience or training involving dispatching. Must be able to obtain certification as an Emergency Medical Dispatcher (EMD), and become certified by the Florida and National Crime Information Center (FCIC/NCIC) within six months of employment in addition to basic Telecommunicator training.  Must possess and maintain a valid Florida driver's license. In accordance with FSS 401.465, effective October 1, 2012, all Communications Dispatchers must possess and maintain State of Florida 911 Public Safety Telecommunicator Certification, except new position incumbents in this classification.  New position incumbents work under the direct supervision of a certified 911 Public Safety Telecommunicator until they achieve certification. Certification must be done within one (1) year of employment. All specified requirements under FSS 401.465 must be met to be eligible for certification, and must maintain the certification thereafter. The Boynton Beach public Safety / 911 Training Curriculum has been approved as a 911 Public Safety Telecommunicator Training Program by the Florida Department of Health. All 911 Employees, that provide training, are certified through the Association of Professional Communications (APCO) and the Florida Department of Health. Supplemental Information KNOWLEDGE, SKILLS AND ABILITIES   Knowledge of the rules and regulations governing emergency communications.   Knowledge of the National and Florida Crime Center's Systems, procedures, and methods of accessing and inputting data.   Knowledge of City and Department rules, regulations, policies and procedures.   Knowledge of police/fire methodology and terminology.   Knowledge of the geographical features of the City.   Skilled at paying attention to minute detail in the performance of job duties.   Ability to achieve a high level of compliance in the performance of duties.   Ability to deal courteously and fairly when engaged in any activity with the public.   Demonstrated ability to achieve a high level of compliance in the performance of duties. . Ability to establish and maintain harmonious working relationships with other co-workers, supervisors, other departments, Police Officers, Firefighters, Paramedics, other governmental and regulatory agencies and the general public.   Ability to effectively and clearly communicate both orally and in writing.   Ability to function and remain calm in a high stress environment. PHYSICAL AND SENSORY REQUIREMENTS / ENVIRONMENTAL FACTORS   Physical Ability :  Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds). Tasks may involve extended periods of time at a keyboard or work station.   Sensory Requirements : Some tasks require the ability to perceive and discriminate sounds and visual cues or signals.  Some tasks require the ability to communicate orally.   Environmental Factors : Essential functions are regularly performed without exposure to adverse environmental conditions.     The City of Boynton Beach, Florida, is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.  The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.    A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.  All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others.  Requirements are representative of the minimum level of knowledge, skills, and ability.  

The Job The Information Services Department (ISD), Telephone Services Division, is recruiting for Telecom Systems Specialist Trainees who review, evaluate, program,and make recommendations on telephone system services such as telephones, voicemail, and Auto Attendants for new and existing county facilities. The applicant needs to be able to interpret spreadsheets and billing reports. These positions are located at the ISD main office in San Bernardino and will primarily provide remote customer support over the phone and/or email with occasional site visits as needed. *Official title: Telephone Service Specialist Trainee; for more detailed information, refer to the Telephone Service Specialist Trainee job description. NOTE: This recruitment has been reopened effective 2/6/19 on a continuous basis. This recruitment may close, without notice once a sufficient number of qualified applications have been received. If you submitted an application for this position after 12/21/2019, you do not need to reapply. CONDITIONS OF EMPLOYMENT 1. Travel throughout the county may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation. 2. Employees may be asked to work during unusual hours, inclement weather, and other adverse circumstances. 3. Incumbents in the Telephone Service Specialist Trainee class are eligible for promotion to Telephone Service Specialist ($50,419 - $69,305) upon meeting the minimum qualifications and receiving a satisfactory work progress report. Employees must qualify for promotion within 12 months or be terminated. Minimum Requirements Experience: One (1) year (within the last 5) of customer service experience which involved explaining or describing information technology systems to users or experienceprogramming telephone systems. Note: Experience must be with an employer that utilizes a large information technology infrastructure. Desired Qualifications Education or experience in communication technology, departmental computing, and application support are highly desirable. Certifications in Cisco and Nortel technologies including experience in Billing systems are very advantageous. Experience with interpreting spreadsheets and billing reports is desired. Selection Process There will be an online exam to assess yourknowledge and skills in the following areas: Fiscal Arithmetic Customer Service Details of the onlineexam process will be emailedoncetherecruitment has closed. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. Be sure to provide an email address that you check frequently and that will not spam/block/filtercommunications from email addresses with the following domain_____@hr.sbcounty.gov. To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfullysubmitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. Click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: Continuous

The Job The Sheriff's Department is recruiting for Recurrent Experienced Communications Dispatchers for shift coverage on an ongoing basis. Sheriff's Communications Dispatchers I dispatch emergency vehicles to incidents involving public safety. Positions are primarily located in Rialto and Hesperia. Note: All recurrent positions are in the Unclassified Service and employees do not gain regular status. For more detailed information, review the Sheriff's Communications Dispatcher I job description. CONDITIONS OF EMPLOYMENT 1) Background: Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check, polygraph, and psychological evaluation. 2)Shifts: Applicants must be available for all shifts; incumbents will be required to work rotating shifts, weekends , holidays , and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination. Shift differential is available. 3) Availability: This department is a "24/7" operation, and the incumbent can expect to work rotating, night, weekend, day, and graveyard shifts, as well as holidays and weekends. Minimum Requirements Experience: One of the following: Option A: Six (6) months of call intake (911) experience with a law enforcement agency during the past five (5) years. Option B: Six (6) months of emergency dispatching experience with a fire department or law enforcement agency during the past five (5) years. Option C: The equivalent of twelve (12) months of full-time experience acquired during the past five (5) years as a regular law enforcement officer (as defined in Section 830.1 and 830.2 of the California Penal Code) assigned to Patrol or a similar function performing duties that included data entry or inquiry via computer using a computer-aided dispatching system. --AND-- Certificate: Possession ofa 120-hourCalifornia P.O.S.T. Basic Dispatch Certificate. -- AND -- Keyboarding: These positions require typing skills of 35 wpm. Indicate typing speed on the application. A recent certificate of typing speed may be required at the interview. Desired Qualifications The ideal candidate will be an experienced dispatcher who possesses current or recent dispatch experience with a California P.O.S.T. agency. Selection Process Examination : Applicants who meet the minimum qualifications will be invited to participate in the Criti-CallOnline Performance exam. This examination requires access to a Windows based computer or laptop (no cell phones or tablets), and uninterrupted internet access for at least 2 hours. The Criti-Call Online Performance exam will assess applicants in the following areas: Decision Making Keyboarding Data Entry Call Summarization Cross Referencing Memory Recall Prioritization Sentence Clarity Reading Comprehension Application Procedure : Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time.( Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.) To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfullysubmitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email . Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: Continuous

The Job FUTURE SALARY INCREASES* 2.5% Effective July 18, 2020 2.5% Effective July 31, 2021 3.0% Effective July 30, 2022 *Salary increases contingent upon assessed values for prior fiscal year. The Sheriff's Department is recruiting for Advanced Communications Dispatchers who dispatch emergency vehicles to incidents involving public safety. Positions are primarily located in Rialto and Victorville. For more detailed information, refer to the Sheriff's Communications Dispatcher II job description. For more information aboutattending an Applicant Assistance Program workshop go to www.sheriffsjobs.com . POST Differential pay- Intermediate POST Certificate($1.00/hr) or Advanced POST Certificate($1.50/hr) CONDITIONS OF EMPLOYMENT 1) Background: Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check, polygraph, and psychological evaluation. 2)Shifts: Applicants must be available for all shifts; incumbents will be required to work rotating shifts, weekends , holidays , and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination. Shift differential is available. 3) Availability: This department is a "24/7" operation, and the incumbent can expect to work rotating, night, weekend, day, and graveyard shifts, as well as holidays and weekends. Minimum Requirements Experience: One (1) year of emergency dispatching experience AND one (1)additional year of call-intake (911) or dispatching experience. Qualifying experience must include using a computer-aided dispatching (CAD) system in a communications center with a law enforcement agency within the past five (5)years. -- AND -- Keyboarding: These positions require typing skills of 35 wpm. Indicate typing speed on the application. A recent certificate of typing speed may be required at the interview. Desired Qualifications An excellent candidate for this position will havetwo (2) or moreyears of experiencedispatching peace officers and other emergency personnel to routine and emergency service calls, while prioritizing calls, monitoring locations and status, and keeping other personnel informed. This person will also have certificates showing successful completion of a 40-hour computer-aided dispatching system training course, 120-hour P.O.S.T. certified basic complaint/dispatcher course, and Department of Justice certified CLETS and DMV courses. Selection Process Examination : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire. It is to your advantage to provide as much relevant and detailed work experience as possible. Application Procedure : Applications will be accepted continuously and reviewed on a weekly basis or periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time.( Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.) Applications will be accepted and processed continuously while the recruitment remains open. This recruitment may close at any time. Successful candidates will be placed on the eligible list for six (6)months . While the list remains active, and asvacancies occur, candidates may be invited to an interview which will include an evaluation of oral communication skills as required by CAP.O.S.T. To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfullysubmitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email . Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time: Continuous

The Job MULTIPLE VACANCIES - APPLY ASAP! FUTURE SALARY INCREASES* 2.5% Effective July 18, 2020 2.5% Effective July 31, 2021 3.0% Effective July 30, 2022 The Sheriff's Department is recruiting for Advanced Communications Dispatchers who dispatch emergency vehicles to incidents involving public safety. Positions are primarily located in Rialto and Victorville. For more detailed information, refer to the Sheriff's Communications Dispatcher II job description. *Salary increases contingent upon assessed values for prior fiscal year. POST Differential pay- Intermediate POST Certificate($1.00/hr) or Advanced POST Certificate($1.50/hr) CONDITIONS OF EMPLOYMENT 1) Promotion: Sheriff's Communications Dispatcher II Trainees are eligible for promotion to Sheriff's Communications Dispatcher II ($48,859 - $67,246 annually) upon meeting the minimum requirements for that class includingsuccessful completion of a 40-hour computer-aided dispatching system training course, a 120-hour P.O.S.T. certified basic complaint/dispatcher course, and Department of Justice certifiedCLETSand DMV courses, and receiving a satisfactory work performance evaluation. Incumbents must promote within eighteen (18) monthsor be terminated. 2) Background: Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check and polygraph. May also include a psychological evaluation. 3) Shift: Applicants must be available for all shifts; incumbents will be required to work rotating shifts, or be on call for work, on weekends, holidays, and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination. 4) Availability: This department is a "24/7" operation, and the incumbent can expect to work rotating, night, weekend, day, and graveyard shifts, as well as holidays and weekends. Minimum Requirements Experience: One of the following Option A: Six (6) months full-time experience (within the past year) as a San Bernardino County Sheriff's Communications Dispatcher I who has achieved regular status in that position. Option B: Twelve (12) months of emergency call intake or dispatching experience within the past five (5)years using a computer-aided dispatching system in a communications center with a law enforcement agency. -- AND -- Keyboarding: These positions require typing skills of 35 wpm. Indicate typing speed on the application . Arecent certificate of typing speed may be required at the interview. Desired Qualifications An excellent candidate for this position will have one (1) year of 911/Call Intake experience and one (1)year of experience in dispatching peace officers and other emergency personnel to routine and emergency service calls, while prioritizing calls, monitoring locations and status, and keeping other personnel informed. This person will also have certificates showing successful completion of a 40-hour computer-aided dispatching system training course, a 120-hour P.O.S.T. certified basic complaint/dispatcher course, and Department of Justice certified CLETS and DMV courses. Selection Process Examination : Candidates who meet the minimum qualifications will be invited to participate in theCriti-Callperformance exam. This exam is administered online and consists of an evaluation of the following: Decision Making Keyboarding Data Entry Call Summarization Cross Referencing Memory Recall Map Reading Prioritization Sentence Clarity Reading Comprehension Successful candidates will be placed on the eligible list for six (6)months . Application Procedure : Applications will be accepted continuously. Interested applicants are encouraged to( Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.) To ensure timely andsuccessfulsubmission of your onlineapplication, please allow ample time to complete and submit your application. Applicants will be automaticallylogged-out if they have not submitted the application and all required materials prior to the closing of this recruitment. Once your application has been successfullysubmitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review theGovernmentJobs online application guide , or contact their Toll-FreeApplicant Support line at (855) 524-5627.Please notethat Human Resources is notresponsiblefor any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email . Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. Please click HERE for important Applicant Information and the County Employment Process . Closing Date/Time:

The City of Menlo Park currently has an excellent opportunity for experienced Communications Dispatchers. Shift work including weekends and holidays is required. Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance. All activities are performed within specified legal guidelines. Incumbents are expected to work independently and exercise judgment and initiative. Minimum Qualifications Education and Experience Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade. One (1) year of general clerical involving frequent public contact, preferably in a law enforcement setting. Licenses and Certifications Possession of, or ability to obtain, a valid Public Safety Dispatcher Basic Certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T.). Closing Date/Time: Open Until Filled

Description Under general supervision, receives, screens and responds to incoming emergency and non-emergency calls for police assistance. Dispatches appropriate units, and maintains necessary communication with units, during their response to calls. Performs a variety of clerical, record-keeping and general support duties related to communications activities. DISTINGUISHING CHARACTERISTICS Public Safety Dispatcher Trainee: is the entry-level class in the Public Safety Dispatcher series. Incumbents are trained in department policies, procedures, and systems by an experienced Dispatcher and the Dispatcher Training Coordinator. The Trainee is observed and reviewed during performance and upon completion of duties. Under this training concept, Public Safety Dispatcher Trainees are normally expected to advance to the Public Safety Dispatcher level after one year. Public Safety Dispatcher: is a flexibly-staffed position and vacancies are normally filled by advancement from Public Safety Dispatcher Trainee, or when filled from the outside, require prior public safety emergency dispatch experience. Dispatchers perform the full range of duties assigned to the class. Work is distinguished from Trainee by the greater independence with which an incumbent is expected to operate. Examples of Duties Duties may include, but are not limited to, the following: Uses a Computer Aided Dispatch (CAD) terminal and regular telephone lines toreceive emergency calls from the public requesting police services. Determines the nature and location of the emergency, its priority, and dispatches police units as necessary and in accordance with established procedures.Exercises considerable judgment in dispatching deployed units, emergency resources, and equipment. Maintains contacts with all units on assignment. Maintains the status and location of field units. Monitors emergency alarm panels and city alarms. Monitors city and other camera surveilance systems.Answers non-emergency calls for assistance. Dispatches public works emergency and other "after hours" service requests. Coordinates emergency calls and relays information and assistance requests involving other law enforcement and firefighting agencies. Provides field personnel with information relating to subjects, vehicles, and property so that they can determine appropriate action to be taken. Trains new employees in dispatching procedures, techniques, and methods, as well as relevant department policies and regulations. Enters, updates, and retrieves information from computerized data base networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles, and other information. Assists in the maintenance of communication equipment as required. Performs other related work as required. Minimum Qualifications KNOWLEDGE & ABILITIES Knowledge of: common English usage, spelling, grammar, and punctuation; and modern office procedures and equipment. In addition, Public Safety Dispatcher requires knowledge of: general police call receipt and dispatching procedures, terms and codes; standard broadcasting procedures and rules; computer aided public safety dispatch equipment; public safety classification codes and computer commands; good public relations techniques; department procedures and polices; and the geographic features, major businesses, streets and layout of the City of Ventura. Ability to: keep accurate records; speak clearly and precisely; learn standard broadcasting procedures and rules; learn to operate a computerized public safety communication system; learn classification codes and computer commands; learn the geographical features, major business locations, streets and layout of the city; comprehend and accurately give directions; work under pressure; handle multiple tasks and priorities simultaneously; adjust to changing situations and operations as they occur; exercise good judgment, remain calm, and make sound decisions in emergency situations; communicate effectively with upset and irate citizens; establish and maintain effective working relations with those encountered in the course of work; type at a speed necessary for adequate job performance; and understand and follow oral and written instructions. In addition, Public Safety Dispatcher requires ability to: operate a computer aided dispatch (CAD) system, computerized remote terminal, and other public safety communications equipment; work with minimum supervision; and instruct new employees in public safety dispatch procedures, policies and techniques. LICENSE/CERTIFICATES License: Depending on assignment, possession of a valid California Class C driver's license may be required. Certificate: Typing speed of 35 words per minute is desirable. MINIMUM QUALIFICATIONS Public Safety Dispatcher Trainee: A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable. Public Safety Dispatcher: In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required. THE IDEAL CANDIDATE Is an experienced public safety Dispatcher, with another police or fire agency Enjoys being part of the communications team and contributing to public safety in our community Handles multiple tasks simultaneously, making quick, logical decisions in high-pressure situations Works independently and quickly Remains calm and able to continue working when violent or highly emotional situations are occurring Responds diplomatically and tactfully to people of diverse background, in adverse situations, when they may be confused, irate, upset, under the influence, or irrational. Selection Process WORKING CONDITIONS Environment: works in indoor office conditions with noise of police radio; works irregular hours, including rotating shifts, evenings, weekends, and holidays; and works under pressure and in potentially stressful conditions. Physical Abilities: hearing and speaking sufficient to exchange information on the telephone and police radio; close vision and the ability to adjust focus to read and operate office equipment including computer aided dispatch (CAD) system; sitting or standing for prolonged periods of time; use of hands to handle, feel or operate office equipment including CAD system; and mental capability to interpret people and situations, perform multiple concurrent tasks, and to work in highly emotional or emergency situations. Hazards: exposed to computer screens, radios and electrical energy. SELECTION PLAN If you have one year of public safety dispatching experience, submit a City application and supplemental questionnaire by the filing deadline. The preferred method of application is on-line.If you are unable to apply electronically, you may request paper materials by calling (805) 654-7853 during regular business hours. Paper applications can be FAXed to (805) 648-4467, or mailed or hand-delivered to City Hall at: 501 Poli Street, Room 210;Ventura, California 93001. If you FAX, it is recommended that you also send the original documents. If you are interested in the entry-level Public Safety Dispatcher TRAINEE position, please visit our website at: www.cityofventura.ca.gov/jobs . By viewing the Public Safety Dispatcher job description and clicking on the link "Email me when a job opens for the above position", you will receive an e-mail notice when the position is open. At that point, you may submit a new on-line application. The Eligibility List established may be used to fill other vacancies at the discretion of the City. Once your application has been submitted, all future correspondence from the City will be via e-mail. Please keep your contact information up-to-date and ensure that your email spam filter allows you to receive messages from recruitment@cityofventura.ca.gov . You may also view notices sent to you by the City in the "My Applications" tab at www.cityofventura.ca.gov/jobs . For additional information on the City of Ventura, please visit our website at www.cityofventura.ca.gov . CONCLUSION The City of Ventura is an Equal Opportunity Employer. We promote equal employment opportunity to all qualified applicants without regard to age, race, color, religious creed, sex, sexual orientation, national origin, ancestry, marital status, physical disability, mental disability, medical condition, genetic information, gender, gender identity, gender expression, and military and veteran status. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . Continuous

Examples of Duties This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is up to $15.72 per hour. Duties may include, but are not limited to, the following: Operates a digital private branch telephone console, which may include a system display terminal. Replies to incoming calls from trunk station and auto attendant. Screens and distributes calls appropriately. Determines through inquiry the proper connection. Gives general information to the public. Pages staff. Assists callers who require operator assistance to appropriate line or voice mailbox. Performs clerical work such as typing and distributing forms to staff. Troubleshoots telephone problems or emergencies and assesses need to call telephone technicians. Assists staff in telephone instrument programming. Extracts appropriate client information from on-line computer system. May regularly update employee telephone listings to insure proper call distribution. Makes phone changes via telephone computer system. Provides new employee phone and voicemail training. May announce emergency evacuations, if needed. Prepares Electronic Benefit Transfer (EBT) cards and instructs clients on PIN process. Minimum Qualifications Experience: Six (6) months of experience in the operation of a communications console. OR Education: Successful completion of a comprehensive training program in the operation of a communications console may substitute for the required experience. Essential Functions ESSENTIAL FUNCTIONS Operate a personal computer and other office equipment, including repetitive hand and arm motions. Occasionally bend, stoop, kneel, twist squat, balance or crawl. Frequently sit for extended periods Communicate effectively with others in person and over the telephone. Analyze data, interpret directions, procedures and regulations, and develop appropriate responses. Perform job duties under stressful conditions. Respond appropriately to situations. Maintain confidential information in accordance with legal standards and/or County regulations. Regular attendance is an essential function. Knowledge of: System features, techniques and procedures used in the operation of a communications console. Operation of a system display terminal. Procedures, features, and functions of an auto attendant and voice mail system. Modern office methods and procedures. Ability to: Demonstrate a high level of skill in operating a communications console. Answer, screen, and appropriately distribute a high volume of calls. Learn telephone numbers frequently called. Do a variety of clerical work of average difficulty. Establish and maintain cooperative relations with others. HOLIDAYS & LEAVES VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County. County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan. DISABILITY INSURANCE State Disability Insurance - Benefit based on highest quarter during previous calendar year. Employee pays premium. LIFE INSURANCE $10,000 County-paid coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EXTRA HELP EMPLOYEES DO NOT QUALIFY FOR COUNTY BENEFITS. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) MHNEAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Worklife Resource services. For more informationlogonto members.mhn.com. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary 01 Can you effectively communicate in English and Spanish? Yes No Required Question

RESPONSIBILITIES AND DUTIES Important responsibilities and duties may include, but are not limited to, the following: Receive incoming calls from the public requesting public safety or emergency service; monitor calls for various fire departments within the county; dispatch law enforcement and emergency response units as necessary; relay information and assistance requests; maintain radio contact with units in the field; relay traffic to and from other stations or agencies as required; monitor alarms and report activity as necessary. Use teletype computer terminal to record, modify and retrieve data including missing and wanted persons, stolen and recovered property, driver license and vehicle registration information; make CLETS and AMIS inquiries as required. Record, type, and file records and other reports and materials including complaints, declarations, fingerprint cards and index cards on bookings, warrants, citations and crime reports; purge case files, warrants and bookings as necessary. Prepare, process and file civil papers including court summons, complaints, notices, claims, orders and subpoenas. Sort, file, copy and distribute crime reports, domestic violence reports, traffic reports, citations, civil papers and petitions to the appropriate departments including the District Attorney, Probation Office, and the Court. Receive applications for various permits including gun registration; fingerprint the public needing fingerprints for licenses and employment; collect fees for services. Assist Department staff and the public in person and by phone; mail reports requested by outside agencies; provide general information regarding Department activities, policies, and procedures. Receive, open and distribute incoming mail to appropriate staff, departments and prisoners; collect and disburse all outgoing mail from various divisions. Monitor the jail for emergency and security problems. Perform related duties as required. PLEASE NOTE: A written exam will be administered to determine the candidate’s aptitude for work in dispatching. Per POST requirements, applicants may only test once every 30 days for this exam. If you have tested anytime within the last 12 months and wish to use such T-Score, please include with your application packet a copy of the official score letter from the agency you tested with.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.    NEW AT THE CITY OF SAN JOSE Hiring Incentive Pilot Program: Candidates hired as a Public Safety Radio Dispatcher-TRAINEE on or after February 9, 2020, shall be eligible to receive a non-pensionable lump sum payment of $2,000. Once the Public Safety Radio Dispatcher-TRAINEE is eligible for promotion and enters into the Public Safety Radio Dispatcher classification, the employee is then eligible to receive an additional non-pensionable lump sum payment of $2,000. Once the employee completes their one (1) year probation as Public Safety Radio Dispatcher, he or she will be eligible to receive a final non-pensionable lump sum payment of $2,000. Please note: The candidate receiving the incentive would be required to refund the ENTIRE non-pensionable lump sum (up to $6,000) if the employee separates from City employment or accepts another position within the City prior to their one (1) year anniversary of passing probation as a Public Safety Radio Dispatcher. Further details regarding this can be found in the Municipal Employees’ Federation AFSCME, Local No. 101 union tentative agreement: This pilot program shall become effective on February 9, 2020 and will expire on June 30, 2021. The City retains the ability to end the Hiring Incentive Pilot Program at its sole discretion prior to June 30, 2021. Public Safety Radio Dispatcher Trainee: Annual salary rate is $72,966.40 and hourly rate is $35.08 In addition to the salary, employees in the Public Safety Radio Dispatcher Trainee classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.    The SJFD is accepting applications for the position of Public Safety Radio Dispatcher - Trainee (PSRD Trainee). This is the entry-level training classification for a career in public safety dispatching within the City of San José. As a PSRD Trainee, you are provided with formal training, both in the classroom and in the Communications Center, in order to develop the knowledge, skills and abilities necessary to perform the full range of public safety dispatching functions. Trainees must successfully complete all formal academic and on-the-job training to be appointed to the class of Public Safety Radio Dispatcher (PSRD) and retain their employment.   Duties of the PSRD include: answering emergency and non-emergency telephone calls, complying with medical and fire call taking and dispatching policies and protocols, obtaining information from callers, providing emergency instructions over the telephone, entering data into the computer-aided dispatch (CAD) system, dispatching fire and emergency medical personnel and equipment, providing telecommunications systems support, and performing other related work as assigned.   The PSRD Trainee Training Program includes Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) protocol training. The EMD and EFD certification is a condition of employment. If an employee fails to maintain San José Fire Department protocol compliance standards as established by the International Academy of Emergency Dispatch Board of Accreditation, the employee is subject to discipline up to and including termination.   These positions may require working weekends, holidays and/or assignments including swing, midnight, or other nonstandard shifts. Shifts are currently based on an alternate 9-hour schedule (every other set of days off includes three days off), or an 8-hour schedule (five days a week), based on the needs of the Department. You must be available to work the shift schedule assigned to you by the Department. There is a shift differential payment of $1.50/hour for swing shift and $1.75/hour for midnight shifts.   Mandatory overtime will be required during critical incidents or to maintain staffing levels.   Wearing a uniform is required.   Incumbents receive paid training beginning on their first day attending the Public Safety Radio Dispatch Academy. Employee benefits are provided in accordance with the applicable union agreement.   Laterals are encouraged to apply.   Competencies   The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:   Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Building Trust - Communicates an understanding of the other person's interests, needs and concerns; identifies and communicates shared interests and goals; identifies and communicates differences as appropriate; demonstrates honesty, keeps commitments, and behaves in an appropriate manner. Flexibility – Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment. Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s). Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.   In addition, ideal candidates will also possess these abilities to: Learn to accurately and quickly enter information in the computer system while receiving information via radio and telephone; Learn radio codes used in computer-aided dispatch; Retain composure and work accurately under pressure in emergency situations; Read, write, spell, and speak in clear and concise English; Pass an intensive background investigation; Deal tactfully with the public and others; Follow oral and written instructions; Learn and interpret maps; Work in a confined area and wear a radio headset; and Type.   Competency in a city approved language other than English is desirable, but not required for employment.   This recruitment may be used to f ill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.  

Under close supervision, receives and processes emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, and gathers and relays critical information; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public. Primary Duties and Responsibilities: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement and emergency services officers in a concise manner; provides information and assistance to the public within scope of authority. Provides detailed call information to officers as needed; maintains status and awareness of Police patrol unit locations; monitors message traffic and relays information to officers. Enters emergency assistance calls into the computer aided dispatch (CAD) incident logs; inputs information into the ACJIS & NCIC computer system; maintains records and files. Contacts other law enforcement agencies for additional information and resources as needed, and relays pertinent information regarding incidents. Notifies key City of Buckeye personnel on critical incidents; follows all Department policies and procedures to assure that officer and public safety is the top priority. Enters and verifies warrant information, and confirms warrants for other agencies. Performs inquiries and criminal history checks for officers through ACJIS & NCIC; sends inquiries to other agencies for warrant confirmations or general information. Enters data for records and reports; processes forms and record files; queries system databases as requested. Performs other duties as assigned or required. Minimum Qualifications & Position Requirements: Education and Experience: High School diploma or GED equivalent. Must have a minimum of four (4) years clerical, computer and customer service experience OR combination of education and experience resulting in skills necessary to perform the required job duties. Public Safety telecommunications and Spillman CAD/RMS experience highly preferred. NECESSARY SKILLS, KNOWLEDGE AND ABILITIES: Knowledge of City policies and procedures. Knowledge of equipment utilized in law enforcement communications including radio, computer and dispatch equipment. Knowledge of law enforcement patrol procedures. Knowledge of local geographical area, road systems, and the locations of landmarks. Knowledge of Police and Fire Departments' standard dispatch policies and procedures. Knowledge of the basic principles of record keeping and records management. Skill in handling multiple tasks simultaneously, under pressure, and in emergency and stressful situations. Skill in obtaining information from hostile or emotional citizens. Skill in communicating clearly and concisely and relaying details accurately. Skill in remembering names, numbers and locations, and reading maps quickly and accurately. Skill in working under pressure of deadlines, and establishing and maintaining cooperative working relationships with employees, officials, other agencies and the general public. Skill in public relations and customer service. Skill in following and effectively communicating verbal and written instructions. Additional Information: Must obtain Terminal Operator Certification Level A within six (6) months of hire if not possessed at time of hire/placement. Must be able to type a minimum of 35 words per minute (will be tested). Working nights, weekends and holidays is required. Must successfully pass pre-employment screening, to include thorough background investigation, polygraph and psychological exam. Closing Date/Time: Continuous

The Position Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit The Contra Costa County Office of the Sheriff is recruiting men and women for a challenging career in the Sheriff's public safety communications center. No prior experience is required. Individuals hired will receive intensive training during the initial 12-month probationary period and are expected to qualify for advancement to the class of Sheriff's Dispatcher II ($5,153 - $6,114) within one year of employment. Sheriff-Dispatcher is a non-sworn, uniformed position. Dispatchers receive a yearly uniform allowance. Individuals assigned to designated positions requiring bilingual ability must pass language proficiency evaluation to qualify for a bilingual differential. Sheriff's Dispatchers are assigned to the dispatch center located in Martinez, California. The facility operates on a 7-day, 24-hour schedule. Sheriff Dispatchers are responsible for receiving incoming emergency and non-emergency police, fire, emergency ambulance service calls; determining response, prioritizing and dispatching units in accordance to established Sheriff policies and procedures; entering and retrieving information from teletype networks and computerized data systems; for radio communication with 15-20 patrol units operating in the field and provide additional dispatch services to fire departments, ambulance units and the County Office of Emergency Services. Weekend, holiday and overtime work is required . All overtime is compensated at 1-1/2 times regular hourly rate Characteristics of the ideal candidate: •Ability to act promptly, logically and decisively •Be able to communicate clearly •Ability to read, comprehend and retain information •Maintain a calm and professional demeanor even under stressful situations •Ability to adapt to changing situations •Ability to multi-task •Highly self-motivated •Have a high level of integrity Read the complete job description at www.cccounty.us . The eligible list established from this recruitment may remain in effect for six months. TENTATIVE EXAM DATES For applications received between January 25, 2020 & February 28, 2020: Tentative Typing Assessment: 03/17 - 03/18/2020 Tentative Performance Exam: 04/04 - 04/06/2020 Typical Tasks Receives telephone and radio messages Uses computer-aided keyboard and data entry equipment or manually records and relays information (often of an emergency nature) to appropriate unit; such as, patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services Receives, transmits and records teletype and data systems messages Answer questions from the public May be asked to dispatch from a mobile command center Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Typing Proficiency: Ability to accurately type at a speed not less than 40 words per minute. Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment. Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Typing Assessment: All accepted applicants will be invited to participate in a typing assessment. The assessment will consist of 3 -five minute timed typing tests. Candidates must demonstrate the ability to type at least an average of40 net words per minute.Note: Typing certificates will NOT be excepted in lieu of the typing assessment required. Performance Examination: Designed to measure an applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: decision making, data entry, call summarization, memory recall, prioritization, map reading, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%) Test information is available by visiting the vendor's website at: CritiCall and Dispatcher Applicant: F.A.Q The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. THE COUNTY OF CONTRA COSTA IS AN EQUAL OPPORTUNITY EMPLOYER AND VALUES DIVERSITY AT ALL LEVELS OF THE ORGANIZATION It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

The Position Bargaining Unit: DSA - Deputy Sheriff's Non-Sworn Rank & File Unit Contra Costa County Sheriff's Dispatcher II Pay Range $71,584.80 - $84,940.04* *As of July 1, 2019 $75,164.04 - $89,187.04 (2020-2021) $78,922.24 - $93,646.39 (2021-2022) $82,868.35 - $98,328.71 (2022-2023) ( 20% pay increase over 4 year period) The Contra Costa County Office of the Sheriff is recruiting individuals with law enforcement dispatching experience. Sheriff's Dispatchers are assigned to the Communications Center located in Martinez, California. The facility operates on a 7-day, 24-hour schedule. Sheriff Dispatchers are responsible for receiving incoming emergency and non-emergency police, fire, emergency ambulance service calls; determining response, prioritizing and dispatching units in accordance to established Sheriff policies and procedures; entering and retrieving information from teletype networks and computerized data systems; for radio communication with 15-20 patrol units operating in the field and provide additional dispatch services to fire departments, ambulance units and the County Office of Emergency Services. Weekend, holiday and overtime work is required . All overtime is compensated at 1-1/2 times regular hourly rate. Characteristics of the ideal candidate: •Ability to act promptly, logically and decisively •Be able to communicate clearly •Ability to read, comprehend and retain information •Maintain a calm and professional demeanor even under stressful situations •Ability to adapt to changing situations •Ability to multi-task •Highly self-motivated •Have a high level of integrity Read the complete job description at www.cccounty.us/hr. The eligible list established from this recruitment may remain in effect for one year. EXAM DATES: (For applications received 01/25 - 02/28/2020) Tentative Typing and Online Skills Assessment: 03/17 - 03/18/2020 Typical Tasks Receives routine and emergency telephone calls Receives and transmits radio traffic Uses computer-aided keyboard and data entry equipment or manually records and relays information (often of an emergency nature) to appropriate unit; such as, patrol cars, other police agencies, ambulances, the County Public Works Department and the Office of Emergency Services Receives, transmits and records teletype and data systems messages Answer questions from the public May be asked to dispatch from a Mobile Command Vehicle May assist with Communications Training Program and provide on-the-job training to new dispatchers Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's License will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Experience: One year of full-time or its equivalent experience within the last two (2) years performing law enforcement emergency dispatch duties on a Computer Aided Dispatch (CAD) System at a California P.O.S.T. participating law enforcement agency; or successful completion of the Contra Costa County Sheriff's Office Dispatcher I Training Program within the last 3 years. Typing Proficiency: Accurately type at a speed of no less than 40 words per minute. Certificate Required: Possession of a California P.O.S.T. Basic Dispatch Certificate Other Requirements: Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment Selection Process Application Filing: All applicants must apply on-line at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Typing Assessment: All accepted applicants will be invited to participate in a typing assessment. The assessment will consist of a five minute timed typing test. Candidates must demonstrate the ability to type at least 40 net words per minute.Note: Typing certificates will NOT be excepted in lieu of the typing assessment required. Online Skills Assessment: Designed to measure an applicant's knowledge, skills, and abilities to complete exercises that replicate some aspect of the job. The examination may be timed and include the following physical examinations: crisis management, non-emergency calls, prioritization, asking the right questions, telecommunications and teamwork, decision making, verbal ability, reasoning ability, and perceptual ability. Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

The Position Level 1 - $3,358.20 - $4080.33/month Level 2 - $3,810.58 - $4,633.58/month Range B - $4,120.33 - $5,007.72/month This is a limitedcontinuous filing exam.Next filingcut-off is at 5:00 pm on: 2/5/2020, 3/4/2020 (final) The Airport Operations Dispatcher Level I/II will receive, evaluate and respond to aircraft emergency, emergency 9-1-1, security, and a variety of non-emergency calls and radio traffic; receive and handle routine calls such as paging and requests for information; dispatch necessary medical, fire, law enforcement or other County personnel and equipment; monitor and operate closed circuit television, secure area badge access, and gate access systems; and prepare and maintain a variety of reports, records and information. Watch to explore your career with purpose Examples of Knowledge and Abilities Knowledge of Operations and capabilities of communications center equipment Personal computer operations including standard MS Windows applications Principles, practices and procedures of modern public safety dispatch Proper English usage, grammar, punctuation, spelling and vocabulary Effective report writing techniques Ability to Learn, apply and maintain current knowledge of departmental, County, and state and federal agency regulations, policies and procedures Effectively handle multiple concurrent tasks including radio and telephone traffic, computer operations, video monitoring, access control Operate a variety of computer, telecommunications, video and other equipment, including keyboarding rapidly and accurately Remain sufficiently calm, analyze information, and make effective decisions under emergency conditions Read, understand and apply a variety of data, visual information, maps and computer screens Receive and transmit information accurately Establish and maintain effective working relationships with others Employment Qualifications Minimum Qualifications Either 1: Education Completion of high school or equivalent, and successful completion of the P.O.S.T. Public Safety Dispatcher Basic Course, or certification in police, fire or emergency medical dispatch from an accredited college or recognized technical program. Or 2: Experience One year of full-time experience operating telecommunications and dispatching equipment. Experience must include extensive public contact in a high volume call and/or dispatch environment while coordinating multiple concurrent tasks. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the final filing date listed in this notice. General Qualifications Criminal History and Background Check: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Special Access: Incumbents in this position must acquire and maintain an airport security badge allowing access to secure County airport locations. Physical Requirements: Normal hearing in both ears, normal vision, ability to distinguish colors; sit for extended periods of time; sustained attention; good hand/eye coordination; finger dexterity; clear verbal communication; use of office equipment including computers, keyboards and telephones. Work Schedule and Conditions: Incumbents must be willing to work weekends, holidays, and shift assignments. Incumbents may be required to wear uniforms. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 3/4/2020 5:00 PM Pacific

Description El Dorado County is one of the most beautiful counties in the state of California.You can avoid the valley commute and fog and take in the natural beauty. Check out our video to learn more! ELEVATE TO EL DORADO The El Dorado County Sheriff's Office is conducting this recruitment to fill Public Safety Dispatcher II -Full Time and Extra Help vacancies for the Sheriff's Office located in Placerville, CA. This recruitment is for the Level II (or Lateral) Public Safety Dispatcher. Qualifying candidates will have at least one year experience in Emergency Dispatching and must provide proof of completion of the 120 hour POST Public Safety Dispatcher Basic Academy. CANDIDATES WILL UNDERGO A THOROUGH AND LENGTHY BACKGROUND INVESTIGATION PRIOR TO HIRE. This position requires 24-hour staffing. Candidates should expect to work various shifts including nights, weekends and holidays. DEFINITION Under general supervision, receives 911 system emergence and non-emergency calls; dispatches assignments according to established emergency and County procedures, and operates various tele-communications equipment. DISTINGUISHING CHARACTERISTICS Public Safety Dispatcher II is the journey level class of the series, fully competent to independently perform responsible emergency dispatching on an assigned shift.This class is distinguished from Senior Public Safety Dispatcher in that the latter is the working lead level of this series, with responsibility for planning and directing emergency communications activities on a designated shift. Examples of Essential Functions Receives, analyzes and evaluates 911, sheriff's emergency and business calls, inquiries and complaints, fire, ambulance, roads, animal control, maintenance, and City of Placerville Police Department calls; transfers calls to appropriate parties or creates a call for dispatch. Dispatches Sheriff units, Placerville Police units, or other staff and equipment to emergency or non-emergency locations. Provides information regarding routes of travel and other units dispatched to specific incident scenes. Operates computer consoles for call input, dispatching and continuous update of suspect information and deputy location; types information into computer system. Enters call information in written or computer-based format; logs and fills out call forms; maintains records of radio calls. Operates multi-channel radio systems; monitors other channels while maintaining radio traffic on main channels. Operates computer equipment to access local, state and federal criminal justice information systems; operates Teletype systems to transmit and receive information. Maintains radio contact with California Highway Patrol and various other agencies, and mobile and portable units; recognizes units from other agencies. Responds to law enforcement-initiated radio traffic and request and disseminates suspect information from roll call boards, prior calls and bulletins. Maintains and accesses business and premise history and index files for emergency and other necessary contacts. Handles in-house and radio paging, and other after-hours phone lines. Performs basic equipment adjustments and maintenance; maintains records and files and may perform associated office support duties. May provide work instruction to newly hired Public Safety Dispatchers. Attendance and punctuality that is observant of scheduled hours on a regular basis. Performs related work as assigned. Education & Experience Requirements (typing "See Resume" in application will not be accepted) MINIMUM QUALIFICATIONS Education and Experience Public Safety Dispatch II: Experience: One (1) year of emergency dispatching experience at a level equivalent to the County's class of Public Safety Dispatcher I. Other Requirements Must be able to pass a detailed background investigation.Must be able to obtain and maintain required P.O.S.T. certifications.Must be able to type at a rate of thirty-five (35) net words per minute (typing certificate required at the time of application) Note: The level and scope of the knowledge and skills listed below are related to job duties as defined under Distinguishing Characteristics. Knowledge of: Terminology and procedures used in police, sheriffs, fire and related emergency radio and telephone communications. Operation of communication equipment including multi-line telephones, radio, paging, computer and related systems. Rules, regulations, codes and laws related to the work. The topography and communities of El Dorado County. Basic recordkeeping principles and practices. The operation of standard office equipment, including computerized equipment and typewriter. Data entry principles and the use of word processing or computer equipment. Skill in: Operating complex radio, telephone, computer, and Teletype systems. Utilizing multi-line and/or multi-channel communications equipment. Ability to: Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand. Assess and prioritize emergency situations. Remain calm and make rapid and sound independent judgments in stressful emergency situations. Memorize codes, names, locations and other detailed information. Communicate tactfully and effectively with the public, public safety personnel and others. Understand and follow oral and written instructions. Perform routine office support and record keeping duties. Other Requirements ENVIRONMENTAL CONDITIONS/PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed indoors in an office setting, under highly stressful conditions; requires long shifts, which includes evening, night, weekend and holiday shifts and call-backs. Physical: Primary functions require sufficient physical ability to work in an office setting and operate office equipment; vision in the normal visual range with or without correction sufficient to read computer screens and printed documents; hear in the normal audio range with or without correction. Frequent sitting, reaching, wrist and arm motions, fine finger dexterity of both hands, ability to grasp and hold; lifting, carrying or pushing objects that weigh up to 15 lbs. Infrequent standing, walking and bending; lifting, carrying or pushing objects that weigh more than 15 lbs. Closing Date/Time: Continuous

Description The City of Tustin Police Department is currently seeking applicants for lateral or dispatcher academy enrolled Police Communications Officer I. This recruitment is open to candidates who have worked as a 911 dispatcher within the last 2 years, or are currently enrolled in a POST Public Safety Dispatcher Academy or graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. SUPERVISION RECEIVED AND EXERCISED Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. SELECTION PROCESS Each component listed below must be passed in order to continue to the next phase. Completion of the selection process may take up to six months. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last 2 years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. Closing Date/Time: Continuous

THE POSITION You must have experience as aDispatcherwith a law enforcement agency to qualify for this position. Please review "Qualifications - Lateral Entry" within this job announcement before applying for this position. Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position. DISPATCHER I/ DISPATCHER II DEFINITION To receive incoming telephone calls and dispatch police units as necessary for assistance; perform a variety of general support duties related to communications activities. DISTINGUISHING CHARACTERISTICS DISPATCHER I This is the first working level class in the Dispatcher series. Incumbents of this class are trained in department policies, procedures and systems through on-the-job training. Generally, work is observed and reviewed both during performance and upon completion. Dispatcher Recruit is distinguished from the Dispatcher I classification in that it is a classroom training classification. DISPATCHER II Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Dispatcher I. Appointment at the higher class requires that the employee be performing the full range of duties assigned to the class. Work in this class is distinguished from that of the Dispatcher I class by the greater independence with which an incumbent is expected to operate. Dispatcher II is a journey-level classification and incumbents are expected to perform the full range of duties of Dispatcher without direct supervision. SUPERVISION RECEIVED AND EXERCISED DISPATCHER I Immediate supervision is provided by a Dispatcher III. Technical or functional supervision may be provided by a Dispatcher II or Dispatcher III. DISPATCHER II General supervision is provided by a Dispatcher III. ESSENTIAL DUTIES AND RESPONSIBILITIES Receive emergency and non-emergency telephone calls from the public requesting police, fire, and local government service; determine nature and priority; dispatch units as necessary; and/or refer or transfer callers to ensure excellent customer service. Maintain radio contact with all units on assignment. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and fire fighting agencies. Query information from law enforcement communication networks relating to wanted persons, criminal history, stolen property, and Department of Motor Vehicle information. Query and enter stolen, stored, and repossessed vehicle information. Perform a variety of records keeping duties related to the computer aided dispatch system. Test and inspect equipment as required. Testify in court as needed. Prepare written responses or reports related to communication complaints, investigative follow-ups or police reports. Write daily work progress reports when training a new Dispatcher. Demonstrate professionalism, courtesy, empathy, and excellent customer service in accordance with departmental policy and the community oriented policing concept. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS * SEE LATERAL ENTRY REQUIREMENTS * DISPATCHER I Knowledge of: English grammar, usage, spelling and punctuation. Ability to: Express him/herself in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. Effectively communicate with and elicit information from upset and irate citizens. Work under pressure and exercise good judgment in emergency situations. Exercise independent judgment and work with a minimum of supervision. Use a computer and keyboard to enter data provided verbally and in writing. Learn standard broadcasting rules and procedures. Learn City street system and physical layout of Sacramento. Understand and comply with oral and written directions. Learn to operate computer-aided dispatch and radio broadcasting equipment. Value customers and co-workers through provision of excellent customer service. Operate office machines and equipment. Type 40 net words per minute. EXPERIENCE AND EDUCATION Education: High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience: One (1) year of paid customer service experience and successful completion of the Sacramento Police Department's Safety Communication Academy within the last twelve months. Substitution of Education: High school diploma or G.E.D. equivalent, four (4) years of paid customer service experience and successful completion of the Sacramento Police Department's Safety Communication Academy within the last twelve months. PROBATIONARY PERIOD: Employees must complete eighteen (18) months of probation at a satisfactory performance level prior to gaining permanent status. DISPATCHER II In addition to the qualifications of Dispatcher I: Knowledge of: Standard broadcasting procedures and rules. EXPERIENCE AND EDUCATION Education: High school diploma or G.E.D. equivalent and completion of twelve (12) units from an accredited college or university. Experience: One (1) year of paid customer service experience and successful completion of the probationary period as a Dispatcher I with the City ofSacramento. Substitution of Education: High school diploma of G.E.D. equivalent, four (4) years of paid customer service experience and successful completion of the Sacramento Police Department's Safety Communication Academy within the last twelve months. -OR- *LATERAL ENTRY : (1) Employment as a full-time law enforcement dispatcher in a Public Safety Dispatch Center within the last six months; and (2) two years as a full time law enforcement dispatcher in a Public Safety Dispatch Center where duties included answering telephone calls and radio dispatching; and (3) successful completion of the California P.O.S.T. Public Safety Dispatcher Basic Course within 12 months of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the City of Sacramento Employment Office by the final filing deadline; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Human Resources will be communicating with you by email ( so make certain that you have a valid email address that you check frequently - including your SPAM or JUNK folders ). 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. An incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. 3. CRITICALL Test: (Pass/Fail) - Qualified candidates willsend a link to anonline examination.The CritiCall test will be job related and may test your ability to: Follow rules and directions. Make decisions quickly and accurately based on rules you are provided. Enter data or information (such as names, telephone numbers, license plate sequences, etc.) into a computer using a keyboard. Hear, comprehend, summarize, and/or answer questions about information provided verbally in short story form. Use written information provided on lists (such as an alphabetically-sequenced telephone book). Recognize if bits of information, such as addresses or names, are similar or different. Quickly learn and later recognize information that is shown in writing, such as descriptions (e.g., red car, blue boat, green shirt). Perform basic arithmetic (such as addition, subtraction, percentages) without a calculator or other tools. Hear and remember pieces of information, such as telephone numbers or license plate numbers, for a short period of time. Evaluate information provided in order to prioritize or categorize incidents. Evaluate information and identify the most correct solution based upon that information. Determine routes and/or locations using very basic maps. (No prior map-reading training or experience is required to correctly respond to these questions.) Correctly spell commonly-used words which sound alike that might delay emergency assistance if misspelled (e.g., patience instead of patients). Communicate using sentences or phrases that clearly express the intended meaning. Read and comprehend written passages. ABOUT THE CANDIDATE POOL- If you pass the CritiCall test, your name will be placed on the Dispatcher II Eligible Listpool for one (1) year with the possibility of the list being extended for an additional year. 4. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history. QUESTIONS For questions concerning Drug Use Standards or the Background process: Visit the Police Department web site at http://www.sacpd.org/ OR; Call the Police Recruiting Office at (916) 808-0880 OR; Send an email to police_recruiting@pd.cityofsacramento.org For questions concerning the Sacramento Police Department's Public Safety Communications Academy: Call the Sacramento Police Department's Public Safety Communications Academy at (916) 277-1742. For questions concerning this job announcement and the application process: Visit the City of Sacramento Human Resources Department website at http ://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.

THE POSITION Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a drug use history to be considered for this position. DEFINITION To attend and participate in the Sacramento Police Department's Public Safety Communications Academy to receive basic training in answering telephone requests from the public for law enforcement services, including 9-1-1 Emergency calls. DISTINGUISHING CHARACTERISTICS Dispatcher Recruit is a training classification used for candidates qualified to learn the duties of a Dispatcher I. Incumbents undergo a formal classroom setting, computer lab, and hands-ontraining program in the Sacramento Police Department's Public Safety Communications Academy. Upon satisfactory completion of the training and graduation from the Academy, the Dispatcher Recruit will be placed on probationary status as a Dispatcher I and assigned to the Communications Center for further on-the-job training. Incumbents are tested throughout the Academy and must achieve passing grades in order to continue in the program. Failure to complete the Academy successfully will result in release from the academy. Dispatcher Recruit is distinguished from the Dispatcher I classification in that it is a classroom training classification, while the Dispatcher I classification involves on-the-job training. SUPERVISION RECEIVED Immediate supervision is provided by higher level Public Safety Communications personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES A Dispatcher Recruit attends training sessions to receive instruction and learn dispatching methods in: Handling emergency situations. Stress Management/Crisis intervention Computer systems/telephone systems. Telephone answering techniques. Distinguish between calls for service and referrals. Enter calls for service or provide referrals. Mapreading and geographiesof the City of Sacramento. Departmental policy and procedures. Civil and criminal law. Police codes and priorities and abbreviations. City, Departmental and Divisional organization. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: English grammar, usage, spelling and punctuation. Basic effective principles and practices of excellence in customer service. Skill in: The use of computer programs and keyboards. Ability to: Expresshim/herself in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. Lean to effectively communicate with and elicit information from upset and irate citizens. Work under pressure and exercise good judgment in emergency situations. Exercise independent judgment and work with a minimum of supervision. Use a computer and keyboard to enter data provided verbally and in writing. Learn standard broadcasting rules and procedures. Learn City street system and physical layout of Sacramento. Understand and carry outoral and written directions. Value customers and co-works through provision of excellent customer service. EXPERIENCE AND EDUCATION Experience: One (1) year of paid customer service experience. Education: High school diploma or G.E.D. equivalent. And Completion of twelve (12) units from an accredited college or university. Substitution of Education: High school diploma or G.E.D. equivalent and four (4) years of paid customer service experience. Proof of Education: Proof of education such as college transcripts and/or degrees must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, faxed to (916) 596-1556, or e-mailed to employment@cityofsacramento.org by the final filing deadline. If submitting in person or via fax, please include your name and Job #009113-20-1 on your documents. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted before you will be considered for any positions. Experience with computer terminals and radio broadcasting equipment is highly desirable. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the City of Sacramento Employment Office by the final filing deadline; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of required education must be submitted online with your application, delivered in person, or sent to the Employment Office by fax or mail by the final filing deadline. 2. CRITICALL Test: (Pass/Fail) - Qualified candidates will receive a notification via email when the online examination is available. Candidates will have approximately 7 calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. Candidates who PASS the online exam will be invited to take a confirmatory exam at the hiring department.The online CritiCall examination test your ability to: Follow rules and directions. Make decisions quickly and accurately based on rules you are provided. Enter data or information (such as names, telephone numbers, license plate sequences, etc.) into a computer using a keyboard. Hear, comprehend, summarize, and/or answer questions about information provided verbally in short story form. Use written information provided on lists (such as an alphabetically-sequenced telephone book). Recognize if bits of information, such as addresses or names, are similar or different. Quickly learn and later recognize information that is shown in writing, such as descriptions (e.g., red car, blue boat, green shirt). Perform basic arithmetic (such as addition, subtraction, percentages) without a calculator or other tools. Hear and remember pieces of information, such as telephone numbers or license plate numbers, for a short period of time. Evaluate information provided in order to prioritize or categorize incidents. Evaluate information and identify the most correct solution based upon that information. Determine routes and/or locations using very basic maps. (No prior map-reading training or experience is required to correctly respond to these questions.) Correctly spell commonly-used words which sound alike that might delay emergency assistance if misspelled (e.g., patience instead of patients). Communicate using sentences or phrases that clearly express the intended meaning. Read and comprehend written passages. 3. ELIGIBLE LIST: Candidates who passthe onlineCritiCall test, and the onsite confirmatory exam, will be placed in the Dispatcher Recruit candidate pool for one (1) year with the possibility of the list being extended for an additional year. You are not required to re-apply for this position if you have successfully passed the CritiCall test and your name is in the current Dispatcher Recruit candidate pool. 4. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, credit check, and drug use history. QUESTIONS For questions concerning Drug Use Standards or the Background process: Visit the Police Department web site at http://www.sacpd.org/ OR; Call the Police Recruiting Office at (916) 808-0880 OR; Send an email to police_recruiting@pd.cityofsacramento.org For questions concerning the Sacramento Police Department's Public Safety Communications Academy: Call the Sacramento Police Department's Public Safety Communications Academy at (916) 277-1740. For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.

The City of Menlo Park currently has an excellent opportunity for experienced Communications Dispatchers. Shift work including weekends and holidays is required. Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance. All activities are performed within specified legal guidelines. Incumbents are expected to work independently and exercise judgment and initiative. Minimum Qualifications Education and Experience Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade. One (1) year of general clerical involving frequent public contact, preferably in a law enforcement setting. Licenses and Certifications Possession of a valid Public Safety Dispatcher Basic Certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T.). Closing Date/Time: Open Until Filled

Description We invite you to start an exciting career in a fast-paced environment where you make an impact of the lives, of people who live, visit, and work in the City of Palo Alto. Why a Public Safety Dispatcher for the City of Palo Alto This unique and exciting role as a Public Safety Dispatcher for the City of Palo Alto is the unique variation of dispatching emergency and non-emergency equipment and personnel in response to calls for service including Police, Fire, Ambulance, Utilities, Public Works, and Animal Control services in a state-of-the-art 911 dispatch center! Qualities of a Successful Public Safety Dispatcher Are you highly motivated and able to find creative solutions? Are you a strong communicator with a skill-set to remain calm in stressful situations and elicit pertinent information? Are you people-oriented with excellent interpersonal skills? Are you able to multi-task in a fast paced environment? Are you able to apply your excellent computer skills to new state of the art technology? If you have what it takes to become a successful Public Safety Dispatcher, we invite you to step up and answer the call!Bilingual candidates are highly encouraged to apply and will receive language incentive pay upon successful completion of a language test. WhatYou Will Need Sufficient education, training and/or work experience to demonstrate the possession of the following knowledge skills and abilities which would typically be acquired through: Public Safety Dispatcher I/II EDUCATION: High school graduate or GED, and Public Safety Dispatcher II EXPERIENCE: One year of public safety dispatching experience comprised of law enforcement or fire service dispatch responsibilities. CERTIFICATE:Possession of a California P.O.S.T. Public Safety Dispatcher Basic Certificate and experience with emergency medical dispatching and computer-aided dispatching are preferred. For a complete job description please click on the links below. Public Safety Dispatcher I job description Public Safety Dispatcher II job description READY TO APPLY? First Step Prior to Applying Prior to submitting your application please complete the following steps: For the Public Safety Dispatcher I candidates, you must take the CritiCall test or The POST Dispatch Entry Test at the South Bay Regional Training Consortium in San Jose. These exams are held monthly. More information can be found at their website www.theacademy.ca.gov . Click on the Assessment Testing tab and then locate the Test link. The current fees to take the exams must be paid by you, the applicant. If you only take the POST Exam, you will also need to take a typing test. Once you have takeneither exam and passed, then you may proceed by applying to the position. Forthe Public Safety Dispatcher 1 candidate, if you have taken The Basic Dispatch Academy Class and passed, you can apply for the Public Safety Dispatcher 1 position. For the PublicSafetyDispatcherII candidates, you can proceed to the application process. How To Apply Congratulations on taking and passing theCritiCallexam orThe POST Dispatch Entry Test or The Basic Dispatch Academy class,the next step in the process is to submit your City of Palo Alto application. Click on the "apply" tab. For an online employment guide, please click here . When submitting your application, pleaseattach aresumeand your Critical Exam or The POST Dispatch Entry Test, along with a typing test or Basic Dispatch Academy Certificate (If we need other documents, we will let you know). If you are already a Public Safety Dispatcher at a Police or Fire agency in California with your Basic P.O.S.T. Dispatcher certificate and at least one year of experience in the previous 5 years, you will be considered for the Public Safety Dispatcher II level. Closing Date/Time: 3/31/2020 5:00 PM Pacific

Description Performs responsible and skilled communications work receiving and transmitting over police radio, intercom, and telephone. Examples of Work Receives operational calls and messages by police radio, telephone, and/or computer; provides requested information, or transmits messages or information to mobile units; dispatches additional police units on trouble calls as directed; relays messages between mobile units, portable units, and other City departments; operates an electronic message recorder; maintains an operational log, monitors other City department radio frequencies, and takes indicated action in an emergency; prepares and maintains necessary reports, records, and files; performs extensive operation at computer terminals. Receives emergency calls transferred through 911 operators. Dispatches emergency personnel and equipment in accordance with departmental policy or as directed. Enters, updates, and receives information, emergency and non-emergency, using the Computer Aided Dispatch (CAD) computer. Assists in maintaining appropriate radio files; maintains radio, telephone and computer contact with other agencies and/or public safety support organizations. Assists in preparation and maintenance of records and reports. Performs related work as required. Minimum Qualifications Open Entry (Must be met at time of application.) Experience: One year of continuous experience (full-time or equivalent hours); and employed within the last eighteen months as a law enforcement radio dispatcher utilizing a Computer Aided Dispatch System. Note: Within one year of appointment, employees in this classification must have the ability to type a minimum of 200 keystrokes (40 words) per minute. Examination Details Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of a training and experience evaluation (T&E) with scoring weight assigned as follows: T&E: 100% T&E EVALUATION DETAILS The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked "QUESTIONS" on the job announcement page. The T&E must be submitted online at the time of application. All applicants must complete and submit a City of Spokane employment application online in order to be considered. Responses to your T&E questions should be consistent with the information given in your application details. Answersare subject to verification. Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question. Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online. "See Resume" or "See above," etc., are not qualifying responses and will not be considered. Changes or corrections to your responses cannot be made once your application packet has been submitted. TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted. Upon request, at time of application, the City will provide alternative accessible tests to individuals with disabilities that impair manual, sensory or speaking skills needed to take the test, unless the test is intended to measure those skills. Qualified applicants are encouraged to apply immediately.

Description: Job Title: Dispatcher I Job ID: 13855 Full/ Part Time: Full-Time Job Code: 8800 Department: Police Overview: The Police Dispatcher is a specialized classification within the Fresno State Police Department. The Police Dispatcher provides essential dispatch communications. Dispatchers are responsible for maintaining effective and efficient communications between the dispatch center, campus police officers, non-sworn department personnel, other university departments and personnel, outside emergency and law enforcement agencies, and the public. The Police Dispatcher also plays a vital role in records maintenance. To view full job description including minimum qualifications: https://wsx.fresnostate.edu/x/?k=hrjov1&v=13855 Apply directly online: https://my.fresnostate.edu/hrs/?k=CE&v=E Closing Date/Time: Open until filled

GILA COUNTY SHERIFF'S OFFICE JOB ANNOUNCEMENT 1400 E. ASH STREET, GLOBE, AZ 85501 PURPOSE OF THE JOB The purpose of this position is to respond to emergency and non-emergency calls for law enforcement, fire, and emergency services in compliance with county procedures to assure the safety of law enforcement officers, emergency services personnel, and the public. SUPERVISORY RESPONSIBILITIES This position does not supervise other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES TIME SPENT • Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement and emergency services personnel in a concise, organized and understandable manner. 20% • Enters and validates stolen vehicles and property; validates license plates and identities of missing and wanted persons. 20% • Enters calls for service in Computer Aided Dispatch (CAD) System. 20% • Monitors and maintains status of patrol units and coordinates ambulances and helicopters. 10% • Operates emergency radio for Police, Fire, EMS, Probation, and other emergency responders contacts, Border Patrol Response Rescue Team, Forest Service Search and Rescue, and the Public Works Department when necessary. 10% • Runs confidential criminal histories; booking pawn and prisoner information for officers and detectives; enters warrant entry and orders of protection. 10% • Coordinates mutual aid as required; updates agencies that provide emergency response assistance. 10% • Performs other duties as assigned BUDGET RESPONSIBILITIES This position has no responsibility over any types of budget. PROJECT RESPONSIBILITIES This position does not have PROJECT RESPONSIBILITIES. ORAL COMMUNICATION DUTIES This position trains colleagues; explains County procedures; responds to public inquiries; participates in meetings; and negotiates or persuades. Incumbents in this position may be required to speak with the media, occasionally. WRITTEN COMMUNICATION DUTIES This position creates or edits documents, procedures, emails, press releases, and reports. INTERACTIONS WITH THE GENERAL PUBLIC Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person. INTERACTIONS SPECIFICALLY WITH CUSTOMERS Always (More than 85% in a year) DEPARTMENT: SHERIFF'S OFFICE POSITION: 911 RADIO DISPATCHER LOCATION: GLOBE JOB CODE: OPEN CLOSING DATE: HIRING ROSTER ANNUAL SALARY: $34,227-$47,062 DOE MINIMUM EDUCATION REQUIRED High School Diploma or GED MINIMUM YEARS OF DIRECTLY RELATED EXPERIENCE REQUIRED Six (6) months to one (1) year public safety dispatching experience; or equivalent combination of education, training and experience. PROFESSIONAL CREDENTIALS REQUIRED ACJIS TOC (terminal operator certification) KNOWLEDGE REQUIRED Telecommunication technology, public safety & security, law enforcement, public safety regulations, First Responders' Protocols. SKILLS REQUIRED Active learning, active listening, analytical thinking, negotiating, problem recognition, problem solving, multi-tasking, typing and Data Entry. ABILITIES REQUIRED Fully and quickly comprehend spoken words, make sense of multiple data, find directions and current locations, multi-task, maintain mental response and quickness, maintain oratory ability under stressful situations. PHYSICAL DEMANDS • Constantly sits to complete report, operate computers, operate special equipment, complete a program, attend to reception areas, perform watchmen duties, and sits to attend to other duties. • Rarely requires dexterity for peacekeeping tools, and special machines; constantly requires dexterity for keyboard operation, and dexterity for special gadgets. • Incumbents in this position may be required to rarely intervene, walk to and from work sites, bend, stoop, crawl, kneel, and twist. • Occasionally lifts work-related materials of up to 10 lbs. in weight. WORK ENVIRONMENT Work is performed in high call volume emergency dispatch office environment, where there is little opportunity for physical movement. The incumbent must remain alert and responsive while observing computer display screen for uninterrupted periods of time. Incumbents may be subject to extended work periods without relief during high call volume time and during stressful situations. SAFETY RISK EXPOSURE Incumbents in this position are generally not exposed to safety risk. On rare occasions, incumbents in this position may become exposed to occasional telephone verbal abuse by customers or citizens, physical danger, mechanical hazards, chemical hazards, electrical hazards, bloodborne pathogen, communicable diseases, fire hazards, explosives, respiratory hazards, extreme temperature, noise and vibration, and wetness and humidity. PROTECTIVE GEAR & SAFETY MANUALS Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department. CONSEQUENCES OF ERROR Potential errors can have legal ramifications, loss of funding, loss of organization's credibility. NOTICE: APPLICANTS MAY BE REQUIRED TO FURNISH, AT THEIR OWN EXPENSE, DOCUMENTARY PROOF OF EDUCATIONS, CERTIFICATION, REGISTRATION, LICENSE OR ANY OTHER PROOF OF COMPETENCY AS REQUIRED IN THE OFFICIAL CLASSIFICATION DESCRIPTION OR ANNOUNCEMENT AND MAY BE REQUIRED TO UNDERGO PHYSICAL, PSYCHOLOGICAL AND/OR BACKGROUND INVESTIGATIONS AS A CONTINUING CONDITION OF EMPLOYMENT. FURTHER, APPLICANTS FOR POSITIONS REQUIRING OPERATION OF A COUNTY OR PERSONAL VEHICLE ON OFFICIAL BUSINESS MUST POSSESS AND MAINTAIN COUNTY OR PERSONAL VEHICLE OPERATORS LICENSE. GILA COUNTY DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, SEX, RELIGION, AGE OR DISABILITY, AND FAMILIAL STATUS IN EMPLOYMENT OR THE PROVISIONS OF SERVICE. AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. Closing Date/Time: HIRING ROSTER

Job Summary The purpose of this position is to monitor the City's daily water operations. This is accomplished by monitoring the weather to ensure that adequate amounts of water are available during periods of adverse weather conditions and assisting with water production. Other duties include controlling water tank levels; responding to citizens' concerns; communicating with other departments; handling work orders and interacting with other City employees and the general public. Essential Job Functions Responds to customer calls by dispatching calls to the appropriate department; communicating with all other departments to ensure the problem is solved; interacting with the billing department when there is no receipt of payment and faxing work orders to the appropriate department. Monitors the City's water production by documenting water as it is purchased, used, and consumed; and monitoring the weather to determine whether or not wells need to be shut down due to adverse weather conditions. Completes work orders by using a computer program to create a report of work orders received; printing work orders; writing job referrals; closing out work orders and calculating the job cost. Completes work orders by using a computer program to create a report of work orders received; printing work orders; writing job referrals; closing out work orders and calculating the job cost. Provides administrative support by maintaining records on city employee vehicle usage; monitoring key and pager usage and maintaining a visitor log. Minimum Qualifications High School Diploma or GED and over one year up to and including two years of dispatch or office experience. This position requires a flexible schedule that will include working weekends & holidays. Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. Monitors project work by ensuring a safe working environment for crews; planning for and securing needed materials and equipment; ensuring project is completed in a timely manner; inspecting work; and provided problem solutions as needed. Completes administrative duties by preparing daily work orders; preparing various reports; processing overtime and leave requests; completing accident forms; and monitoring equipment inventories. Valid Class A CDL with Tanker Endorsement /Haz Mat within 90 days of employment, Class D Water Distribution License within 6 months of employment and upgrade to a Class C Water Distribution License within next 24 months and Class I Collections within one year. Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study Ability to perform the four basic arithmetic operations. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. Receives direction: The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results with some discretion when making selections among a few, easily identifiable choices. Assignment is reviewed upon completion. No responsibility for the direction or supervision of others. Discussion Occasional: 20% or less of work time. Closing Date/Time: Continuous

Summary/Class Characteristics This recruitment is for Lateral Public Safety Dispatcher (Full-time and temporary part-time)with prior experience only. Full-time positions receive benefits and are represented. Temporarypart-time positions are not allocated, are unrepresented and do not receive benefits. Part-time hours vary depending on need and typically do not exceed 20 hours per week. Petaluma Police Department is dedicated to providing the best law enforcement services to the community and it prides itself on community involved programs. The Communications Unit is comprised of a supervisor, 9 full-time, 2 job-share, and 1 permanent part-time dispatcher positions. The Petaluma Police Department is a member of the Sonoma County consortium which uses a shared CAD/RMS system. Full-time Dispatchers typically work a 4/10 schedule (4 days per week/10 hours per day). Duties Receive 911 emergency and non-emergency calls for service; evaluate the nature of the emergency; enter information into computer terminals; determine appropriate response level, priority and type of resources required, dispatch police, fire, and medical personnel and equipment; update and monitor information related to the event. Monitor radio traffic and request for services, relay information and/or instructions to personnel, work with other agencies and coordinate mutual response radio traffic. Maintain records of calls for service using the computer aided dispatch system; maintain and access business and premise history files for emergency and other necessary contacts. Process and enter citations into the records management system and perform related clerical duties. Operate in-house and radio paging systems. Monitor closed-circuit security cameras. Assist citizens at the Police Station after business hours. Coordinate responses to after hour emergency calls for City services. May provide new employees with an orientation to City dispatch procedures and services. May be required to provide court testimony. Perform related duties as assigned. Qualifications Knowledge of: Modern office practices and procedures, computers, and software applications. Proper English usage, grammar, spelling, and punctuation. Alphabetic, chronological, and numeric filing systems. Effective communication techniques. Community resources. City and surrounding geography. Education and Experience Any combination equivalent to the education and experience likely to provide the required knowledge and abilities would be qualifying. A typical way to gain such knowledge and abilities would be: Education : Equivalent to graduation from high school. Related college course work desirable. Experience : One (1) year of prior experience in public safety and/or fire dispatching in a 911 center is required. Physical Demands and Working Environment While performing the duties of this job, the employee is regularly required to sit; use the computer keyboard and mouse, use hands to finger, handle, or feel; reach with hands and arms; talk and hear; stand, walk, and stoop, or crouch. Occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee will work in an office environment where the noise level is usually moderate. Closing Date/Time: Continuous

Location 1051 Junction Blvd. Roseville, 95678 Job PDF: Dispatcher II 11-18.pdf Benefits For more information regarding the City's benefits, visit our website at here . This position is in RPA. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us

DESCRIPTION Accepting online applications only. Apply online 24 hours a day, beginning March 2, 2018. Filing will remain open until vacancies are filled. Filing may close without further notice. EXAMPLES OF DUTIES Under general supervision, receives and dispatches emergency (911) calls for police or fire and emergency medical service; enters data into personal computer while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radio transmitters, accessories and telephones; performs call reception and dispatch activities utilizing computer-assisted dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or personal information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required. REQUIREMENTS TO FILE 1. MUST BE WILLING TO WORK: Any shift assignment in the Police or Fire Departments and work mandatory holidays, weekends and overtime. 2. MUST BE ABLE TO: Handle a high volume of emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal (multi-tasking); speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps. 3. Ability to demonstrate keyboarding skills at 35 wpm. Keyboarding Certificate Information: Applicants must have a Keyboarding Skill Certificate from an approved government, employment or training agency recognized by the Civil Service department and obtained within the last 12 months (proof required)*. 4. Ability to pass a thorough background investigation and polygraph examination conducted by the Long Beach Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas. Please click HERE for more information. 5. Must not have any felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary). *Required documents, such as a keyboarding certificate, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form . DESIRABLE QUALIFICATIONS: Bilingual skills in English/Spanish or English/Southeast Asian languages, experience or training as an emergency communications operator, dispatcher or similar position requiring knowledge of emergency medical or public safety operations, experience dealing with the public in a service related capacity, Emergency Medical Technician (EMT), Emergency Medical Dispatching (EMD), or California Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic (or above) certificate. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application Packet....................................................Qualifying Performance Examination (Video Based)**..............Qualifying **The Public Safety Dispatcher performance examination consists of the National Testing Network (NTN) Emergency Communications Test titled ECOMM. Applicants must schedule a testing date through nationaltestingnetwork.com . In order to complete the application process, candidates must take the NTN exam and complete the online application. A minimum rating of 70 must be attained in order to pass the performance examination. PUBLIC SAFETY DISPATCHER - POST WAIVER APPLICANTS: The National Testing Network (NTN) performance examination will be waived for candidates who have taken the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) examination with an approved agency and achieved a T-score of 50.8 or above within one year of the time of filing (proof required)*. Applicants submitting the POST Dispatcher Test examination score must complete the application for Public Safety Dispatcher-POST WAIVER. This is a continuous examination. All applicants meeting the minimum requirements to file will be placed on the eligible list, with those receiving Veteran's Credit first and then in the order in which applications were filed. Eligible lists may be established periodically. In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public. If you have not received notification of the status of your application within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. Closing Date/Time: Continuous

Description The Palo Alto Communications Center is seeking highly motivated, positive, and people-oriented candidates for part-time per diem Public Safety Dispatcher positions. Shift coverage is needed on day, swing, and overnight shifts. This position is only open to candidates with one or more year(s) of experience as a Public Safety Dispatcher in California in the previous five (5) years. Per Diem Public Safety Dispatchers must commit to working a minimum of one (1) shift per month. The Palo Alto Communications Center provides Police, Fire, and Medical dispatch services for the cities of Palo Alto and Stanford, California. PA Communications also provides dispatch services for Palo Alto Utilities, which owns and operates its own gas, electric, water, sewer, refuse, storm drain, and dark fiber Internet services. Finally, the center provides dispatch for Palo Alto Animal Services, serving the communities of Palo Alto, Los Altos, and Los Altos Hills. Our Communications Center is an exciting, diverse and customer-service focused environment. It is the 3rd busiest dispatch center in Santa Clara County. Purpose of Classification: Under general supervision, the part-time Public Safety Dispatcher dispatches emergency and non-emergency equipment and personnel in response to calls for service including Police, Fire, Ambulance, Utilities, Public Works, and Animal Control services; provides information to the public; provides information to user agencies. Distinguishing Characteristics: This is a part-time classification of the Public Safety Dispatcher series and receives general direction from the Lead Public Safety Dispatcher. This position performs the full range of dispatch duties with a high degree of independence. Incumbents receive requests for assistance; evaluate criticality and type of response needed; dispatch personnel to assist with the reported situation; monitor the situation for changes and safety of personnel for the duration of the response. Work is often performed under pressure. This class is distinguished from the Public Safety Dispatcher II journey level classification by its part-time non-benefited status. Essential Duties ESSENTIAL DUTIES: This is the journey level classification of the Public Safety Dispatcher series and performs the full range of dispatch duties with a high degree of independence. Incumbents receive requests for assistance; evaluate criticality and type of response needed; dispatch personnel to assist with the reported situation; monitor the situation for changes and safety of personnel for the duration of the response. Work is often performed under pressure. This class is distinguished from Public Safety Dispatcher. Related Functions: Prepare special reports as may be required assigned. Perform related duties as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS: High School graduate or GED Ability to type 35 words per minute into a computer terminal Ability to clearly read, write, and spell in English Ability to project in a clear and distinct speaking voice Ability to distinguish and interpret different colors on computer monitors Dispatching experience comprised of one year or more of law enforcement or fire dispatch in the previous five (5) years Possession of CA POST Public Safety Dispatcher's Basic Course Certificate Experience with CAD (Computer Aided Dispatch) Experience with Emergency Medical Dispatch and an EMD certificate from the International Academies of Emergency Dispatch preferred Commitment to work a minimum of one (1) shift per month Knowledge, Skills and Abilities: Considerable knowledge of functions of law enforcement, fire, paramedical care and other emergency services. Knowledge of terminology used in emergency radio and telephone communications. Knowledge of basic record keeping principles and practices.. Ability to maintain good working relationships in servicing all levels of City government and user agencies. Ability to successfully work within the City's philosophy of customer service. Ability to work under pressure in response to emergency situations. Good interpersonal communications and public contact skills. Ability to read and interpret conventional and automated maps. Ability to work rotating shift/hours, including nights, holidays and weekends. Ability to pass drug test as mandated by the Department of Transportation anti-drug program. Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting for extended periods of time and operating assigned dispatch equipment. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.. Ability to make sound decisions in a manner consistent with the essential job functions. Selection Process Includes: Online application with the City of Palo Alto Completion of the P.O.S.T. Personal History Statement - Public Safety Dispatcher Interview with Public Safety Communications Manager Comprehensive Police Background Check Polygraph Test Psychological Test Medical Exam Working Conditions: Work in an office environment; sustained posture and intense attentiveness for prolonged periods. Closing Date/Time: Continuous

Introduction * Additional pay information: Lateral Signing Bonus: $1,500 added to first paycheck earned, plus $1,000 paid upon successful completion of probationary period. POST Certificate Incentive: $100 per pay period for possession of POST Dispatcher Intermediate Certificate or $125 per pay period for possession of POST Dispatcher Advanced Certificate. Incentive amounts are not cumulative or compounded, and employees will receive only one rate of incentive pay for the POST certification. Night Shift Differential: Dispatchers working swing and graveyard shifts receive an additional 7.5% night shift differential. Dispatch Training Pay: Dispatchers working as dispatch trainers receive an additional 5% training pay while assigned to training duties. Holiday Pay: Dispatchers working holidays receive overtime compensation for the actual number of hours worked in addition to holiday pay. The Placer County Sheriff's Office dispatch center is located in the Auburn Justice Center. The dispatch center features full sit-to-stand ergonomic work stations, a locker room, a full kitchen, and a quiet room. Public Safety Dispatchers receive a competitive benefit package, including 13 paid holidays per year, 12 paid sick days per year, generous contributions to CalPERS, and access to an employee assistance program. Full benefit details can be found below in the Benefits section of this posting. POSITION INFORMATION Eligibility Criteria: To be eligible for placement on a Public Agency Eligible List, an applicant must meet all of the following criteria: Applicant must be working for a public agency (other than Placer County) that operates under a personnel civil service or merit system. If not currently employed by a qualifying agency, the applicant must have been employed by a qualifying public agency within one year prior to the date his/her completed application is received by the Placer County Human Resources Department; The classification in which Placer County employment is contemplated must possess the same or less minimum qualifications and be substantially similar in job assignment and responsibility as the position in which the applicant is/was employed by the public agency; If classified, the applicant must hold or have held permanent status in the service of that agency; If unclassified the applicant must be or have been employed by that agency, in that position, for a minimum of six (6) months; The applicant must submit a Placer County Public Agency Eligible Self Certification form, certifying: His/Her employment record has been entirely satisfactory; He/She has not been separated for cause; He/She was appointed to the class as a result of a qualifying or competitive exam; If not currently employed by a qualifying agency, the applicant is eligible for reinstatement to that agency. To Apply For more information or to submit a Lateral Transfer/Other Agency List (Public Agency Eligible List - PAEL) application, click the Employees of Other Public Agencies link on the Job Opportunities page. Please contact Erica Priddle, HR Technician, at (530) 886-4656 or epriddle@placer.ca.gov for questions or assistance regarding the PAEL process. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants for this classification must complete and pass a background check (which may include a voice stress analysis and/or a polygraph) and pre-employment psychological and medical examinations, including a drug screening, prior to appointment. All applicants must sign a constitutional oath, submit proof of U.S. citizenship or legal right to remain and work in the U.S., and be fingerprinted. For some positions, applicants may also be required to submit proof of age or be bonded. EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view benefits for the General Bargaining Unit Lateral Transfer from Other Agencies/Public Agency Eligible List (PAEL) Closing Date/Time: Continuous

The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 10/18/19,1/17/20, 4/17/20, 7/17/20, 10/16/20 Level 1: $3,182.46 - $3,868.00/month Level 2 - Range A: $3,614.00 - $4,393.50/month Level 2 - Range B: $3,906.33 - $4,748.52/month Under supervision, Communications/Operations Dispatchers perform a variety of communications dispatch functions; receive, evaluate and respond to requests for emergency and non-emergency services by contacting or dispatching medical, fire, law enforcement, county, or other appropriate personnel and equipment in accordance with established regulations and procedures; and receive routine calls and transmit information to field units and/or route calls to proper bureau or detail for action. The Communications/Operations Dispatcher is a single class with two salary levels. Positions in this class are flexibly staffed, and the level at which appointments are made is at the discretion of the appointing authority. The Communications/Operations Dispatcher (Level I) is the entry level in this class series. Under close supervision, incumbents are given detailed instructions in the performance of routine communication dispatch functions. Incumbents perform tasks that are more structured and repetitive than those assigned at Level II. As requisite skills and knowledge are developed, incumbents are expected to perform increasingly responsible and difficult assignments. At the discretion of the appointing authority, incumbents may advance to the higher level after demonstrating the ability to perform the full journey level duties of the class, which generally requires twelve months of experience at Level I. The Communications/Operations Dispatcher (Level II) is the journey level in this class series. Under general supervision, incumbents perform a variety of increasingly responsible and difficult communication dispatch duties. This is the targeted competency and performance level of all Communications/Operations Dispatchers, and incumbents are technically proficient in performing their assigned duties. The Communications/Operations Dispatcher (Level II) has a Range A and Range B. Communications/Operations Dispatcher (Level II - Range B) is reserved exclusively for those positions that the appointing authority designates as "shift leaders" with the accompanying duties of such designation. The Communications/Operations Dispatcher (Level II - Range B), assumes lead worker responsibilities; leads, plans, schedules, and oversees the work of Communications/Operations Dispatchers (Level I/II); analyzes situations and adopts effective courses of action while at the same time performing non-supervisory work that is usually of the same kind and level as that of employees at Range A. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Office procedures, methods, and equipment used within a communications center including computers and applicable software applications, multi-channel radios, telephone communication consoles/switches with multiple lines and other communications equipment Radio codes Rules, regulations, and dispatch procedures related to non-emergency and emergency/trouble service calls Map reading for major streets, highways and districts in City/County Federal communication rules and regulations Report writing techniques for basic report preparation English usage, spelling, grammar, and punctuation Ability to Operate a computer aided dispatch system, multi-channel radio and/or telephone, and other communications equipment Learn and perform the principles and techniques of radio communication Communicate clearly and concisely, both verbally and in writing Respond quickly and calmly to emergency and other stressful situations Prioritize, plan, coordinate and organize simultaneous incidents and assignments Receive and transmit information accurately Notify and dispatch to multiple agencies quickly Maintain tact and self-control when dealing with difficult/irate people and those in stressful situations Learn geography of County/City areas; read and locate main geographical reference points Follow written and verbal directions, policies, and procedures Work with frequent interruptions Memorize numbers and locations Develop and maintain cooperative, effective working relationships with others Employment Qualifications Minimum Qualifications Six months of full time, paid experience in radio dispatching, operating a telephone switchboard, call director, or communication equipment such as radio transmitter and receiver or radiotelephone; involving extensive public contact while receiving, recording and transmitting messages. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Positions in this class require the incumbent to: Have sufficient hearing to perform all the required duties. Have sufficient color vision to perform all the required duties. Good hand/eye coordination and finger dexterity. Work in a confined environment. Wear head-sets that restrict physical movement in the work area. Sit and view video displays for extended periods of time. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class require the incumbent to: Work weekends, holidays, and shift assignments. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: Continuous

Introduction WHY JOIN US AT SOLANO COUNTY? COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: • Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved • Providing law enforcement services in the unincorporated area of the county • Protecting the community from public health threats such as communicable diseases • Coordinating countywide responses to domestic violence and terrorism or other emergencies • Managing the criminal justice process after arrest (jail, prosecution, probation) • Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, • Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. To learn more about Solano County, please visit: www.solanocounty.com WHY WE EXIST To Protect and Serve the Community! The Sheriff's office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service. The values of the Sheriff's Office are to bring: Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability. Trust: Confidence in the character and ability to meet expectations. Courage: To persevere with mental and moral strength in the face of difficulty. Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes. Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas. Service: Providing professional assistance in support of the community's best interests and well-being. Respect: To value and embrace individuality with special regard to differences. To learn more about the Sheriff's Office please visit: http://www.solanocounty.com/depts/sheriff/default.asp The Position A Public Safety Dispatcher is the first voice you hear when calling for emergency or non-emergency assistance. They are responsible for monitoring radio traffic for police, fire, and medical, as well as radio channels of other agencies, acts as a liaison between members of the community, allied agencies, department personnel and field units. As an Entry - Level employee you will learn to dispatch law enforcement and emergency service personnel and to call for mutual aid assistance. In addition to learning to operate equipment contained in a public safety dispatch console, which includes multi-line telephones, TTY (teletype), TDD (telephone for deaf and disabled), pagers, radios and computer-aided dispatch equipment; techniques of acquiring essential information from emergency calls and prioritizing requests for assistance; law enforcement terminology and public safety dispatch procedures. POSTION REQUIREMENTS Experience: No experience required. Education: Possession of a high school diploma or equivalent. Certificates: A typing certificate (40 net WPM) is required and must be submitted by the testing deadline to Human Resources. The County offers a typing test at no charge prior to the testing deadline, if interested taking the test with the County please email recruitment@solanocounty.com to sign up for a slot by 12pm 11/25/19 or 01/20/20. These are the only dates available and space is limited. Please see the "Document Submittal Requirements" section below for further details. Note: Incumbents shall satisfactorily complete the POST-certified Public Safety Dispatchers Basic Course within 12 months after the date of appointment. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur. To view the full job description please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15988 BENEFITS Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2019 calendar year is $1,498.55 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 fixed, paid holidays per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30, and 35 years. . To review the benefits for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16512 Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Paid Time Off for every full hour worked. To view the benefits for an extra-help position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16516 CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to "Invest In and For the Future" by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities Selection Process Next Review Date: 03/12/20 - County sponsored typing test ( optiona l) 03/16/20 - Deadline to submit application and required documents 03/30/20 - Tentative date for mandatory informational session and written exam *Please note this date and make sure you will be able to attend the mandatory information session and written exam. If you are unable to attend, you will not move forward in the hiring process. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. How to Apply Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted with the Document Cover Sheet, available on the employment website: https://jobapscloud.com/Solano/sup/doccover.pdf or at the Department of Human Resources' office, and are due by the final filing date. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170 or at 675 Texas Street, Suite 1800 Fairfield 94533. The office is open Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Document Submittal Requirements This position requires a valid typing certificate. All candidates must submit a typing certificate verifying skill level at 40 net WPM or higher by the testing deadline . Candidates who fail to submit their typing certificate by the testing deadline, will be disqualified for that test and should reapply for the next testing deadline . Certificate Requirements: The certificate must contain a minimum corrected NET speed of 40 words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It may not be more than 12 months old at the time of application, must be from an accredited school or a qualified agency, and must contain the examiner's signature. Certificate obtained through the internet (online) will not be accepted. Certificate Testing: The County is offering a typing test at no charge on 11/26/19 & 01/21/20 for the Public Safety Dispatcher (Entry) recruitment only. Interested applicants should email recruitment@solanocounty.com to sign up for a slot by 12pm 11/25/19 or 01/20/20. These are the only dates available and space is limited. If applicants are unable to attend the County certificate testing, applicants must still submit a copy of a valid certificate by the final filing deadline. To find out how to obtain a valid certificate, please visit our Frequently Asked Questions . Certification materials submitted to a prior recruitment will not be applied to this recruitment. Test/certification results may not be more than 12-months old at the time of application, to include test results that were proctored by Solano County. Applicants that have participated in prior Solano County Word Processing/Typing/Excel testing must contact recruitment@solanocounty.com by the testing deadline to request their prior results be applied to this recruitment - this will not be done automatically. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA 94533, or by fax to (707) 784-3424 or by email to recruitment@solanocounty.com. When submitting documents in-person, by mail or by fax, include the recruitment title (Public Safety Dispatcher - Entry) and the recruitment number (19-462020-01). When submitting documents via email, include the recruitment title and number in the subject field. Supplemental Questionnaire This Supplemental Questionnaire will be used to determine applicants' qualifications for this position and assess an applicant's ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. I possess a high school diploma, GED, or equivalent. (Yes or No) Supplemental Information Candidates for positions in this class will be required to pass a background investigation, psychological examination and medical examination in accordance with applicable law, regulation and/or policy. Incumbents shall satisfactorily complete the POST-certified Public Safety Dispatchers Basic Course within 12 months after the date of appointment. Incumbents shall serve a probation period of twelve months. Incumbents must be willing to work odd and irregular hours, including nights, weekends and holidays, rotating shifts, scheduled and emergency overtime and be available on call as required. Incumbents must be willing to sit for long periods of time, and to work in a closed, confining and stressful environment. Positions allocated to this class may require bilingual skills. Veterans Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE . Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations. Americans With Disabilities Act It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the "Selection Process"), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years-the only California community with that distinction. • Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. • Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. • Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. • Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2018): 439,793 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

About the Opportunity GENERAL INFORMATION This recruitment is being conducted to fillvacancies forStanislaus Regional 9-1-1and establish eligible list to fill future and part time vacancies. While this is a continuous recruitment, we encourage you to apply immediately, as this recruitment may close at any time. Bilingual Applicant's are encouraged to apply. Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. The tentative schedule for testing in 2019-2020 is as follows: Please note these dates are tentative and subject to change. You will be notified at leastseven (7) days prior to the actual test date. ABOUT THE DEPARTMENT Stanislaus Regional 9-1-1 provides twenty-four hours a day, seven days a week public safety emergency dispatch service and is the answering point for the 911 telephone system. Dispatching is provided for 22 Law Enforcement and Fire agencies within Stanislaus County. ABOUT THE POSITION The Emergency Dispatcher performs basic dispatching duties at an assigned operating position. This classification is expected to be fully trained and to possess the skills, knowledge and abilities necessary in the operations of the 9-1-1 emergency telephone system and the computer-aided dispatching system. Emergency Dispatch provides twenty-four hours a day, seven-days a week public safety emergency dispatch service, and is the focal point for the 9-1-1 telephone system. Shifts are day, evening and nights, rotating every four months. The 12-hour work schedule consists of working a three-day work period followed by a three-day regular day off period. This position is subject to shift, weekend, overtime, mandate, and on-call assignments. Performs related duties as assigned. Personal History Statement (PHS) Review/Selection Interview - Pass/Fail Candidates who pass the written examination will complete a PHS. Those who satisfactorily perform in the PHS Review/Selection Interview process may move forward in the recruitment process. A sample similar to the PHS requiredis viewable by clicking on the following link and selectingBackground/Hiring Form 2-255 Personal History Statement - Public Safety Dispatcher: http://www.post.ca.gov/forms.aspx Typical Tasks Receives and screens complaints and requests for assistance at the 9-1-1 Emergency Communications Dispatch Center; Procures accurate and timely information needed to classify and dispatch user agencies; Classifies complaint types and enters data into the computer aided dispatch system; Determines appropriate response and course of action in accordance with established policy, procedures and codes; Dispatches personnel and resources by phone, computer, and/or radio communications equipment; Provides information to field units, the public, and other agencies; Monitors field units and emergency systems; Relays calls and information to other appropriate agencies in or out of the Stanislaus County 9-1-1 system; and Acts as a trainer at an assigned position, in the classroom, or as directed. Minimum Qualifications (Skills, Ability, Knowledge, Education/Experience) SKILLS/ABILITIES Quickly and accurately follow written and oral instructions; Learn rules and regulations quickly and interpret them correctly; Reason clearly, analyzing situations rapidly and accurately in order to quickly adopt an effective course of action; Dispatch public safety equipment in a coordinated manner; Speak clearly and concisely using proper English; Hear and distinguish between several voices at the same time while acquiring and retaining the information; Spell correctly using proper English; Function efficiently and calmly under pressure; Type accurately at a minimum speed of 45 (net) words per minute; Rapidly and accurately operate complex computerized equipment; Read and understand maps; Monitor four (4) CRT screens simultaneously; Properly use a headset; Be independently competent during limited staffing hours; Pick up and carry manuals and directories weighing up to 12 pounds; Sit continuously for long periods of time during a twelve hour shift; and Neck movement is required when performing job tasks such as viewing the keyboard, mouse, monitor screens, reading, research, page turning and handwriting. KNOWLEDGE The techniques, procedures and methods used in the operation of a public safety communications center; The use and proper care of radio, telephone and other job-related equipment; Federal Communications Commission rules and regulations pertinent to public safety operations; The location of major streets, highways, rivers, public places and geographical landmarks within Stanislaus County; and The general functions of the Sheriff's Department, city police, fire departments and other public safety agencies. EDUCATION/EXPERIENCE Graduation from high school or possession of the high school level General Education Development (GED) Certificate; AND Any combination of training and experience, which would provide the required knowledge and abilities, mentioned above. An example is dispatching experience in a computer-aided public safety dispatch center; AND Typing certificate, within four years, of 45 wpm (net corrected) from any temporary agency or comparable institution. The certificate must be a three to five minute timed test. TYPING CERTIFICATE A Typing certificate(within four years), of 45 wpm (net corrected) from any temporary agency or comparable institution is required to be attached to your application. If that is not possible, they must be faxed to (209) 552-3950 or brought into our office at 3705 Oakdale Road, Modesto, CA before 5:00pm on the final filing date . If you are not able to submit your typing certificate, you must call (209) 552-3900 before 5:00pm on the final filing date to make other arrangements. The certificate must be a three (3) to five (5) minute timed test, net corrected of 45 words per minute (WPM). Typing certificates must be on agency letterhead, dated and signed by the issuing agency and have net words per minute listed. Internet typing certificates are not accepted. LICENSE Applicants must possess and maintain a valid California Driver's License and remain free from repeated preventable accidents. BACKGROUND All offers of employment will be contingent upon individuals passing an extensive background investigation required by the Department of Justice because of computer access to confidential criminal information. In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "duties" section of the online application. DESIRABLE QUALIFICATIONS Six months of call taking experience in an emergency dispatch environment at time of appointment. Application and Selection Procedures CLASSIFICATION INFORMATION Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Emergency Dispatch bargaining unit for labor relations purposes. Individuals who are in a full-time classified position are required to serve a twelve-month probationary period, which may be extended an additional six months for a total of eighteen months. The probationary period does not apply to unclassified positions. EQUAL EMPLOYMENT OPPORTUNITY The County of Stanislaus is an Equal Opportunity Employer. All qualified applicants are encouraged to submit online application(s) for open position(s). Stanislaus County is committed to establishing and maintaining effective working relationships with the general public, co-workers, supervisors, and members of diverse cultural and linguistic backgrounds regardless of race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, pregnancy related condition, marital status, gender/sex, sexual orientation, gender identity, gender expression, age (over 40), political affiliation or belief, or military or veteran status. APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application form. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application form. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. TESTING ACCOMMODATIONS Arrangements may be made to accommodate disabilities or religious convictions. Describe the special test arrangements you require in the "Additional Information" section of the application form. GENERAL QUALIFICATIONS Pass County-paid pre-employment drug screening *if applicable and job-related background investigation. Perform job duties in a manner assuring a safe working environment for oneself and others. Maintain confidential information according to the legal standards and/or County regulations as required. APPLICATION AND/OR EXAMINATION APPEAL RIGHTS Application and/or examination results may be appealed by applicants presenting facts alleging irregularity, fraud and/or error in application screening or in exam scoring. Appeals must be in writing and submitted to the Chief Executive Officer within seven (7) days after the examination results are mailed. DISCLAIMER Stanislaus County reserves the right to revise the examination plan described in this flyer to better meet the needs of County service. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The information contained in the bulletin is information, which sets forth a general summary of benefits for this respective position. This information is not legally binding. The benefits and other information regarding this position may be found in the Stanislaus County Code, the Stanislaus County Personnel Policies manual, or in the applicable Memorandum of Understandings, and such information prevails over information contained in this flyer. Questions regarding this announcement may be directed to the Stanislaus County Chief Executive Office/ Personnel. The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under "Disability Management". Closing Date/Time: Continuous

Description View Our Recruitment Brochure The City of Fremont Police Department is hiring for the regular and full-time position of Police Communications Dispatchers. The recruitment is open-continuous, interested candidates are encouraged to apply. To be considered for this career opportunity, submit an online application, resume and typing certificate that meets the following requirements: Typing Certificate with 45 or more net wpm. Certifications must be dated within 12 months and from a professional; online and/or self-administered certifications will be rejected. Certifications can be obtained at places such as temporary employment staffing agencies, community colleges, or the Fremont Adult School. Visit our website to learn more about being a Dispatcher and what is unique about Fremont PD: http://fremont.gov/2648/Dispatcher For additional information, please email fpdrecruiting@fremont.gov. You can also call or text 510-404-8934 to reach a recruiter. 3300 Capitol Ave., Building B Fremont, CA 94538 Closing Date/Time: Continuous

Description View Our Recruitment Brochure The City of Fremont Police Department is hiring for the regular and full-time position of Police Communications Dispatcher Lateral. A lateral candidate must be currently employed and have completed probation as a Dispatcher with law enforcement experience. The recruitment is open-continuous, interested candidates are encouraged to apply. To be considered for this career opportunity, submit an online application, resume and typing certificate that meets the following requirements: Typing Certificate with 45 or more net wpm. Certifications must be dated within 12 months and can be completed online. Visit our website to learn more about what is unique about Fremont's communication center, http://fremont.gov/2648/Dispatcher For additional information, please email fpdrecruiting@fremont.gov. You can also call or text 510-404-8934 to reach a recruiter. 3300 Capitol Ave., Building B Fremont, CA 94538 Closing Date/Time: Continuous

The Position The City of Riverside is looking for EXPERIENCED dispatch professionals to join our team! We are now accepting applications for the position of PUBLIC SAFETY DISPATCHER II (LATERAL) . If you are currently employed by a California POST agency as a Dispatcher, we encourage you to apply NOW !! The eligibility list established from this recruitment may be used to fill current and future vacancies within this classification in the Communications Division of the Riverside Police Department. *** The salary that is posted for this recruitment is for any applicant deemed a new member under the Public Employee Pension Reform Act of 2013. For all others, please reference the City's salary schedule.*** Public Safety Dispatchers II under general supervision, perform journey level work in operating radio-telephone transmitting and receiving equipment and a computer-aided dispatch (CAD) system on an assigned shift; dispatch required law-enforcement, fire, medical or other emergency services, personnel and equipment; and perform related work as required. This recruitment will remain open until a sufficient number of qualified applications have been received; however, candidates are encouraged to apply early in the process for optimal consideration. The first review of resumes will take place on October 15, 2015 and every two weeks thereafter. Work Performed Duties may include, but are not limited to, the following: Receive incoming telephone and voice radio calls on an assigned shift; input and retrieve information in a computer-aided dispatch (CAD) system. Obtain and record information using voice radio and a computer-aided dispatch (CAD) system to dispatch necessary law enforcement, fire, medical and other emergency services such as ambulances and tow trucks. Compile data and maintain records of emergency responses, equipment and personnel dispatched, and/or disposition of emergencies. Send, receive and decode teletype information. Provide a variety of public information relating to law enforcement or fire activities as permitted. Run inquiries on DOJ, National Crime Information Service, FBI, Stolen Vehicle System. Operate a variety of equipment such as a computer-aided dispatch (CAD) system, 9-1-1 telephone system and alarm monitoring system. Calm distressed citizens on the phone. Keep radio and/or mobile data computer (MDC) contact with police and fire units on assignments. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. Participate in the dispatcher selection process. Train Public Safety Dispatcher Trainee and Dispatcher and participate in evaluating their performance. May provide lead supervision in the absence of the lead supervisor or Public Safety Communications Supervisor. Aid in the development and implementation of training programs for entry and journey level dispatchers. Provide periodic input for review of dispatcher training manual and other training materials and updates as necessary. Qualifications Education and Experience: Education: Equivalent to the completion of the twelfth grade. Experience: Six months of non-probationary experience as a Public Safety Dispatcher for a Police or Fire Department. Necessary Special Requirements: Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts. Must be able to pass a speed and accuracy typing test at 35 wpm. Must be able to pass an extensive police background investigation. Must be able to sit for long periods in a confined area and wear a headset. Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License. Possession of, or ability to obtain within six months of employment, a POST Basic Dispatcher Certificate or equivalent certificate. Desired Qualifications: Successful completion of a POST Dispatcher academy. Possession of a POST Basic Dispatcher Certificate or equivalent certificate. CURRENT employment with a POST agency as a dispatcher, or equivalent classification. Selection Process The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process.This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. IMPORTANT : Appointment is subject to successful completion of a pre-employment background investigation, medical/physical examination, and drug and alcohol test; and may be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. Some candidates may be disqualified indefinitely due to the results of their background investigation. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

Introduction WHY JOIN US AT SOLANO COUNTY? COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play. We serve the public in many different ways, including: • Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved • Providing law enforcement services in the unincorporated area of the county • Protecting the community from public health threats such as communicable diseases • Coordinating countywide responses to domestic violence and terrorism or other emergencies • Managing the criminal justice process after arrest (jail, prosecution, probation) • Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and, • Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning OUR EMPLOYEES: Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership. To learn more about Solano County, please visit: www.solanocounty.com WHY WE EXIST To Protect and Serve the Community! The Sheriff's office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service. The values of the Sheriff's Office are to bring: Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability. Trust: Confidence in the character and ability to meet expectations. Courage: To persevere with mental and moral strength in the face of difficulty. Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes. Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas. Service: Providing professional assistance in support of the community's best interests and well-being. Respect: To value and embrace individuality with special regard to differences. To learn more about the Sheriff's Office please visit: http://www.solanocounty.com/depts/sheriff/default.asp The Position Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. In 2014 Solano County Dispatchers received approximately 135,000 non-emergency calls and approximately 17,000 911 calls. Public Safety Dispatchers receive caller information, relay information to appropriate units or agencies, and provide assistance to callers as needed. Additionally, Public Safety Dispatchers log call information into the computer; monitor activity of all public safety units to determine status of incidents and location of units. The eligible list created as a result of this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur or the need arises. POSITION REQUIREMENTS Experience : One year of emergency service dispatching which included responsibility for dispatching for law enforcement or fire services; AND Education : High school diploma or equivalent; AND Certification: A typing certificate (40 net WPM) is required. Completion of a POST-certified Public Safety Dispatchers' Basic Course is required. To view the full job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15985 BENEFITS Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2019 calendar year is $1,498.55 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes 12 fixed, paid holidays per year. Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30, and 35 years. . To review the benefits for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16512 Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Paid Time Off for every full hour worked. To view the benefits for an extra-help position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16516 CULTURE OF LEARNING AND DEVELOPMENT Solano County is committed to "Invest In and For the Future" by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: • Tuition Reimbursement Program • Annual Education Fair • County Mentoring Program • Leadership Academy • Supervisory Trainings • Skill Development Trainings • Self-paced learning opportunities Selection Process 06/14/19 - 5:00pm Deadline to submit application and required documents for next application review. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. How to Apply Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted with the Document Cover Sheet, available on the employment website: https://jobapscloud.com/Solano/sup/doccover.pdf or at the Department of Human Resources' office, and are due by the final filing date. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170 or at 675 Texas Street, Suite 1800 Fairfield 94533. The office is open Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Document Submittal Requirements This position requires a POST-certified Public Safety Dispatchers' Basic Course certificate and a valid typing certificate. All candidates must submit a POST-certified Public Safety Dispatchers' Basic Course certificate and a typing certificate (verifying skill level at 40 net WPM or higher) by the application review deadline. Candidates who fail to submit their POST-certified Public Safety Dispatchers' Basic Course certificate and typing certificate by the application review deadline will be disqualified from the recruitment. Typing Certificate Requirements: The certificate must contain a minimum corrected NET speed of 40 words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It may not be more than 12 months old at the time of application, must be from an accredited school or a qualified agency, and must contain the examiner's signature. Certificate obtained through the internet (online) will not be accepted. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA 94533, or by fax to (707) 784-3424 or by email to recruitment@solanocounty.com. When submitting documents in-person, by mail or by fax, include the recruitment title (Public Safety Dispatcher) and the recruitment number (19-463030-01). When submitting documents via email, include the recruitment title and number in the subject field. Supplemental Information Candidates for positions in this class will be required to pass a background investigation, psychological examination and medical examination in accordance with applicable law, regulation and/or policy. Incumbents shall serve a probation period of twelve months. Incumbents must be willing to work odd and irregular hours, including nights, weekends and holidays, rotating shifts, scheduled and emergency overtime and be available on call as required. Incumbents must be willing to sit for long periods of time, and to work in a closed, confining and stressful environment. Positions allocated to this class may require bilingual skills. Veterans Preference Points To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE . Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations. Americans With Disabilities Act It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the "Selection Process"), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 . This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years-the only California community with that distinction. • Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. • Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. • Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. • Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2018): 439,793 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled

Description Feel a sense of pride and fulfillment every day! Are you seeking a challenging, yet rewarding and gratifying career that's more than just a job? The County of San Mateo invites you to begin a career in which your commitment and outstanding contributions will add significant value to public safety every day. The County of San Mateo Public Safety Dispatch is immediately looking to fill several 911 Dispatcher I positions. 911 Dispatchers perform more routine duties of radio dispatch for law enforcement, fire and ambulance services. In addition, incumbents are expected to learn the more difficult or responsible duties typically assigned to the position in the next higher class of 911 Dispatcher II. 911 Dispatcher I candidates will demonstrate the proven ability to work in a fast paced environment while performing multiple crucialtasks simultaneously. Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency. No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help. Both will be depending on your calm, firm voice and direction until help can arrive. Using state-of-the-art equipment and training, you'll provide the excellent service and security people have come to expect from San Mateo County Public Safety Communications. WHAT DO I NEED TO HAVE TO SUBMIT AN APPLICATION? Successful Dispatchers shall demonstrate excellent verbal, reasoning, memory, and perceptual abilities. As such,at aminimum, Dispatchers require completion of the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) with a minimum T-score of 52 within one year of date of application. All applicants are responsible for obtaining and submitting their own test scores at the time of application. For candidates seeking alocal resource for testing, please contact TheSouth Bay Regional Public Safety Training Consortium (The Academy) at www.theacademy.ca.gov and self-enroll to take the required test prior to applying for this position.Test dates are limited so please contact The Academy as soon as possible. South Bay Regional Public Safety Training Consortium San Mateo, CA: 650-574-6466 San Jose, CA: 408-270-6458 Please note, you must register online at www.theacademy.ca.gov for a test session. NOTE: The Dispatch Academy certification does NOT satisfy the testing requirement. Test results from other training organizations will be accepted so long as they meet the California Peace Officer Standards & Training (POST) requirements for public safety dispatching. For more information about the County of San Mateo Office of Public Safety Communications, visit our website at https://911dispatch.smcgov.org/ . Qualifications Education and Experience: Any combination of education and experience that would likely provide the knowledge, skills and abilities is qualifying. A typical way to qualify is a minimum of one year experience receiving and processing calls while involved in performing multiple tasks simultaneously. Knowledge of: English language, spelling, grammar and punctuation. Customer service and interpersonal communications principles. Computer operation and use in office and Communications Center environments. Basic principles in communicating by means of face-to-face contact, telephone and/or data terminals. Various resources within the County in order to provide referrals to the public and public safety agencies. Skill/Ability to: Speak, read and write English clearly. Communicate clearly and concisely, in English, both orally and in writing. Comprehend, interpret, relay and document information via telephone, computer software/ data terminals or other related technology. Screen and interpret general data and filter relevant information. Learn and operate Computer Aided Dispatch (CAD) Systems and other related technology. Read and interpret various mapping devices and relaying pertinent information. Work under pressure, exercising good judgment and common sense while making sound decisions in emergency situations. Perform multiple tasks simultaneously. Listen, understand and relay of information via telephone and in person. Remain calm and controlled under stressful periods while projecting a professional demeanor. Establish and maintain positive and courteous working relationships with customers, the community and co-workers. Work with the Communications Center team while maintaining assigned job responsibilities and duties. Anticipate and adapt to fluctuating workloads in the Communications Center. Communicate and receive constructive feedback and opinions to affect change. Access and refer to information using available resources. Read,interpret, understand and follow written and oral instructions and/or information. Remain seated for long periods of time. Read and interprettext/data on electronic screen or computer printouts and variety of maps. Hear in a noisy environment while communicating via telephone or face to face. Other requirements of the position: Successfully complete a pre-employment medical examination and be subject to polygraph testing. Follow strict drug use standards and guidelines. Possess good moral character and psychological suitability as determined by a thorough background investigation, including fingerprinting and psychological evaluation. Be willing to work day, swing, graveyard, rotating, holiday, and weekend shifts. Be willing to work 12 to 16 hours per day. Be willing to accept overtime assignments, including last minute spontaneous mandatory assignments. Application/Examination Anyone may apply. Proof of completion of the POST Dispatcher Test with a minimum T-Score of 52 within the last year must be attached at the time of application. Responses to the supplemental questions must also be submitted. A resume will not be accepted as a substitute for the required application materials. Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. All exams will be given in San Mateo County, California, and applicants must participate at their own expense. At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Opportunity Employer. HR Contact:Mandy Singh(04052019) (911 Communications Dispatcher I - V050)

Description Calling all EMS/FIRE and LAW ENFORCEMENT Dispatchers! If you are currently an experienced public safety dispatcher, we want you! ****************************************************************** THIS IS NOT AN ENTRY LEVEL POSITION. Applicants must have current experience as a public safety dispatcher. ****************************************************************** What makes us the best? Our center dispatches for police, fire and medical and includes aprogressive in-house training program, team-based shifts from a dispatcher-developed schedule, fire "incident dispatch" and law enforcement "tactical dispatch" programs as well as many other career development opportunities and programs. In the summer of 2019, Public Safety Communications will move into a newly constructed building containing a 911 Dispatch Center, Office of Emergency Services and the County's Emergency Operation Center. The new state of the art dispatch center will also include a brand a new Computer Aided Dispatch (CAD) system. The Ideal Candidate will have: Knowledge of Computer Aided Dispatch (CAD) operation. Knowledge of basic computer use in a business office and Communications Center environment. Ability to operate various types of communications equipment including public safety telephones, two way radio systems, data terminals and other related technologies. Ability to utilize available resources. NOTE : The successful incumbent MUST be willing to work day, swing, graveyard, rotating, holiday, and weekend shifts including preplanned and last minute mandatory overtime. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is one year of experience working as a communications dispatcher or related position with a public safety agency within the last three years. A Public safety agency is defined as an agency that receives and processes emergency calls for service for police, fire and/or emergency medical services. Other types of emergency call center experience such as, but not limited to, road service, security, or basic life support ambulance should apply as entry level Communications Dispatcher I or Calltaker. Knowledge of: English language, spelling, grammar and punctuation. Customer service and interpersonal communications principles. Computer operation and use in office and Communications Center environments. Basic principles in communicating by means of face-to-face contact, telephone and/or data terminals. Public safety entities who provide emergency services within the County of San Mateo. Various resources within the County in order to provide referrals to the public and public safety agencies. Skill/Ability to: Speak, read and write English clearly. Communicate clearly and concisely, in English, both orally and in writing. Operate various types of communications equipment including public safety telephone and data terminals and other related technologies. Read and interpret various mapping devices and relaying pertinent information. Work under pressure, exercising good judgment and common sense while making sound decisions in emergency situations. Prioritize and determine an appropriate course of action based on a given set ofcircumstances. Perform multiple tasks simultaneously. Listen, understand and relay information via radio, telephone and in person. Remain calm and controlled under stressful periods while projecting a professional demeanor. Establish and maintain positive and courteous working relationships with customers, the community and co-workers. Participate in Communications Center teamwork while maintaining assigned job responsibilities and duties. Anticipate and adapt to fluctuating workloads in the Communications Center. Communicate and receive feedback and opinions to affect change. Access and refer to information using available resources. Read, interpret, understand and follow written and oral instructions and/or information. Remain seated for long periods of time. Read standard text/data on electronic screen or computer terminal teletype printouts and variety of maps. Hear in an open space and noisy environment with static or weak transmissions and/or telephone conversations. Other Requirements: Successfully complete a pre-employment medical examination and be subject to polygraph testing. Follow strict Drug Use standards and guidelines. Possess good moral character and psychological suitability as determined by a thorough background investigation, including fingerprinting and psychological evaluation. Be willing to work day, swing, graveyard, rotating, holiday, and weekend shifts. Application/Examination Anyone may apply. Thorough and detailed responses to the supplementalquestions must be submitted in addition to the standard San Mateo County employment application. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of a scored relevant Training and Experience (T&E) evaluation (weight: 100%) based solely on the candidates' responses to the supplemental questions. Candidates who receive a passing score in the T&E evaluation will beinvited to adepartmental interview. Because of this screening process, all applicants who meet the minimum qualifications are not guaranteed advancement to the next phase of the examination process. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. Subsequent phases of the selection process include a departmental hiring interview, background investigation, psychological evaluation, polygraph test,and medical examination. Qualified applicants will be notified of the date, time and place of the tests. Applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to: https://jobs.smcgov.org to apply. At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Opportunity Employer. HR Contact:Mandy Singh(04052019) (Communications Dispatcher II - V048)

Position Information The Sheriff's Office seeksexperienced, emergencylaw enforcement dispatchers. Come to beautiful Sonoma County and become a Communication Dispatcher II! In addition to starting salary up to $36.98/hour* ($77,181/year), approximately $600/Mo., and opportunities for shift differential pay,this position offers a generous benefits package thatincludes wellness and professional development funds. Candidates with English/Spanish bilingual skills are encouraged to apply! In the Sonoma County Sheriff's Office, Communications Dispatcher II's receive requests for assistance from law enforcement personnel and the public. They dispatch, coordinate, and direct emergency manpower and equipment as needed, and perform relatedfiling and record keeping duties. In our 24/7 environment,Dispatcher's must have the flexibility to work all shifts (day, swing, grave), and overtime is required. This full, working-level positionin theDispatcher job series isfor individuals who have completed a year of law enforcement, emergency dispatch experience with a city, county, state, or federal agency. Possession of a California Commission of Peace Officer Standards and Training (POST) Public Safety Dispatcher's Certificate is highly desired. Working in theSonoma County Sheriff's Office as a Dispatcher Serving the community since 1850, the Sheriff's Office employs over 650 employees to protect and secure the half-million residents within the 1,768 square miles of Sonoma County. Supporting safety and emergency situations is an exciting and challenging opportunity forthe type of person that thrives in a fast paced environment. You can be confident that a career with the Sonoma County Sheriff's Office will be anything but monotonous. Being a Dispatcher can be demanding, but for those who have the fortitude and passion for this work, you will be rewarded with camaraderie, theability to help others during the times when they most need the support,and get to have the satisfying feeling that comes from hearingyour colleaguesconfirm, "We have the suspectin custody." To learn more aboutthis assignment, and how we serve the community, please visit the Sonoma County Sheriff's Office website . Choose Sonoma County Weoffer expansive opportunities for growth and development, theability to be a part of a challenging and rewarding work environment thatprovides continuous training and education, and the satisfaction of knowing that you are working to betterour communities. You can alsolook forward to some excellent benefits*, including: A cash allowance of approximately $600 per month for full-time positions An annual Staff Development/Wellness Benefit allowance up to $850 Bilingual premium payof $1.15 cents per hour in addition to the hourly pay rate for bilingual assignments Differential pay forevening andnight shifts, ranging from 5.0% to 10.0% Onsite workout facilities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment Significant County paid premium contribution to several health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement is fully integrated with Social Security. With the recent pension reform, new employees as defined and eligible will receive a 2.5% at 67 formula, or for those individuals who meet certain criteria, including establishing reciprocity eligibility pursuant to PEPRA, will receive 3% at 60 *Salary is negotiable. Benefits described herein do not represent a contract and may be changed without notice. Additional information can foundin the Sonoma County Law EnforcementAssociation's Memorandum Of Understanding (SCLEA MOU) .Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. A bilingual examination will be conducted prior to employment to confirm level of skill. The bilingual premium pay begins upon the assignment of a bilingual caseload. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county -its picturesque coastline, majestic redwoods, historic towns, fine dining, award winning wineries, and a wide variety of entertainment and cultural activities. Please visit www.sonomacountyconnections.org and www.santarosachamber.com for additional information about the community. The Civil Service title for this position is Communications Dispatcher II. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include graduation from high school or possession of a G.E.D, and one year of dispatch experience in a law enforcement setting comparable to Communications Dispatcher I. Special requirement: Within one year of employment, and as a condition of probation, employees in this classification must obtain a P.O.S.T. Public Safety Dispatcher's Certificate, as awarded by the State of California, Commission on Police Officers Standards and Training (P.O.S.T.). Special skill requirement: This classification requires the ability to type at a corrected speed of 45 words per minute. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Working knowledge of: streets, roads, major buildings, and geography of Sonoma County; functions of the Sheriff'sOffice and other public safety agencies; applicable rules, regulations, and procedures including those of the Federal Communications Commission and their application; communications equipment; data entry techniques and computer operations; techniques for effectively working with members of various ages, ethnicities, and socio-economic groups; standard office practices and procedures, including filing and the operation of standard office equipment. Ability to: accurately dispatch, coordinate and direct public safety equipment and personnel; speak clearly and concisely in English; operate communications equipment; operate a keyboard; react quickly, efficiently and calmly in an emergency situation, and to adopt an effective course of action; handle inquiries from the public in a courteous and effective manner; interpret rules and regulations to others; understand and follow complex written and oral instructions; keep records; and work shift schedule, including nights, weekends, and holidays. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. Supplemental Questionnaire Responses Are Required The supplemental questionnaire is a critical component of your employment application. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. BACKGROUND PROCESS Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical, and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information. HOW TO APPLY Applications are accepted on-line at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma prioritizes and is committed to continuously providing a workplace where equal employment opportunity is afforded to all people.Please view the County's Equal Employment Opportunity Policy for further information. HR Analyst: CG HR Technician: RR

Job ABOUT THE DEPARTMENT The Los Gatos Monte Sereno Police Department has the pleasure of providing police services to the Town of Los Gatos and contractually to the City of Monte Sereno. The Department's vision is to accomplish three things: build a highly competent and professional Police Department, develop community relationships, and engage the community in problem solving. The Department is comprised of 64 sworn and civilian staff members, and over 150 community volunteers committed to providing the highest quality of service with a small town feel to residents, businesses, and visitors. THE POSITION The Town of Los Gatos is accepting applications for an experienced Police Communication Dispatcher or an entry-level candidate with background in emergency services, law enforcement, courts or any other related field who has the desire to be trained and certified as a Police Communication Dispatcher. EXAMPLES OF ESSENTIAL DUTIES Answer 911 emergency and non-emergency calls from the public, and dispatch police units and other Town personnel. Use good judgment and clear thinking to assess and prioritize urgency of calls under stressful situations. Record, classify and maintain records of all communications. Prepare written documents and reports. Learn police code and statutes. Maintain effective and efficient radio communication with officers in the field and other law enforcement agencies. Enter, update and monitor information into computer terminals. Perform other related duties and responsibilities as assigned. For the complete job description of the position, please click here QUALIFICATIONS Communication Dispatcher (Lateral) Completion of high school, GED or equivalent. Two (2) years of general office experience. Current or recent employment as an emergency dispatcher in a POST agency. Recent employment is defined as within two years AND Certificate of Graduation from the 120-hour California POST Dispatcher Academy. Communications Dispatcher (Entry Level) Completion of high school, GED and equivalent. Two (2) years of general office experience. Work or voluntary experience in an emergency response environment (e.g., hospital, EMT, fire, search and rescue, mobile command post operations, disaster response, etc.) is highly desirable. IMPORTANT: To be considered for this career opportunity, you must first complete the CritiCal Pre-Employment Test ( more info ) and submit the result with your application materials . Applicants are responsible for any associated test fees, and must contact the testing agency directly to schedule. To view test information, upcoming test dates, please click HERE . Other Requirements (both positions): Successful appointment to this position is subject to passing a thorough background investigation which will include the following: fingerprinting, post-offer medical exam (including drug screen), credit check, psychological and polygraph exams. APPLICATION AND SELECTION PROCESS Application submissions for the position will be accepted on a continuous basis and complete application packets will be review periodically. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application, CritiCall exam results, and responses to any supplemental questions will be used to evaluate your qualifications for this position. A resume may be attached to your application but will not substitute for the proper completion of your application. Please Note : Due to the anticipated volume of applications, only those candidates who best meet the Town and Department's needs will be invited to participate in the examination process. Supplemental information The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The Town of Los Gatos is an Equal Opportunity and does not discriminate against qualified employees or applicants because of race, color, religion, medical, physical or mental disability, or any other basis protected by law. Qualified individuals with a disability will receive reasonable accommodation, as required by the California Family Rights Act (CFRA), and federal laws including the Americans with Disabilities Act and Section 504, during any phase of the selection process, providing such request is made to Human Resources at least five working days in advance. Medical disability verification may be required prior to accommodation. Under federal law, all employees must provide documents that authorize the right to work in the United States. Closing Date/Time: Continuous