LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
BIWK-AMT2-LM-LAU Requisition #: 276936 Los Angeles, CA Thank you for inquiring about the opportunity to become an Aviation Maintenance Technician II.Job Summary: Maintain or repair of some or all of the following; aircraft, aircraft engines, aircraft components and avionics systems according to Delta and FAA specifications. Perform inspections during assembly of part and after repair or installation of component. Documenting maintenance procedures to include; component damage, component origin, and condition of component, components or equipment. Practice safety conscious behaviors in all operational processes and procedures.Job Qualifications: FAA Airframe and Power plant license is required. Must be able to read and write English and be able to comprehend and apply information contained in technical manuals. Requires a high school diploma or equivalent. Should possess the basic understanding of mechanical, electrical, hydraulic and pneumatic disciplines as they apply to aircraft systems. Certain duties may require working in confined spaces for a periodic time. Must be willing to work rotating or fixed shifts. Must achieve a satisfactory score on the mechanical aptitude test which is structured to determine the ability to perform essential job functions. To qualify for this position, you must: Have a valid driver's license Be at least 18 years of age Be able to pass an extensive background check and drug screen Be authorized to work in the US Have the ability to work a flexible schedule including weekends and holidays
Date posted: 09/16/2019
Sep 17, 2019
Full Time
BIWK-AMT2-LM-LAU Requisition #: 276936 Los Angeles, CA Thank you for inquiring about the opportunity to become an Aviation Maintenance Technician II.Job Summary: Maintain or repair of some or all of the following; aircraft, aircraft engines, aircraft components and avionics systems according to Delta and FAA specifications. Perform inspections during assembly of part and after repair or installation of component. Documenting maintenance procedures to include; component damage, component origin, and condition of component, components or equipment. Practice safety conscious behaviors in all operational processes and procedures.Job Qualifications: FAA Airframe and Power plant license is required. Must be able to read and write English and be able to comprehend and apply information contained in technical manuals. Requires a high school diploma or equivalent. Should possess the basic understanding of mechanical, electrical, hydraulic and pneumatic disciplines as they apply to aircraft systems. Certain duties may require working in confined spaces for a periodic time. Must be willing to work rotating or fixed shifts. Must achieve a satisfactory score on the mechanical aptitude test which is structured to determine the ability to perform essential job functions. To qualify for this position, you must: Have a valid driver's license Be at least 18 years of age Be able to pass an extensive background check and drug screen Be authorized to work in the US Have the ability to work a flexible schedule including weekends and holidays
Date posted: 09/16/2019
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Community Assistant is responsible for providing exceptional customer service and prompt, personal attention to walk-in customers at City Hall and to customers who call the City's main phone number. This position requires a broad, general knowledge base about City services and demonstrates a positive, professional and welcoming demeanor, knowing that he/she may be the customer's first impression of the City of Westminster. The Community Assistant maintains an awareness of surroundings and activities in the lobby, plaza and entrances at City Hall. This position is knowledgeable about security policies and procedures and prepared to react in the event of an emergency. This is a part-time (20 hours per week), benefited position thatwill work Monday through Thursday, 1:00 p.m. - 6.00 p.m. The full salary range for this position is stated above. Starting wages are negotiable and dependent on the qualifications and experience of each individual candidate. The City of Westminster offers a bonus of up to $1,500 per year depending on the employee's fluency in Spanish, Hmong, and/or Laotian. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The mission of every employee at the City of Westminster is to deliver exceptional value and quality of life through SPIRIT. Each employee is measured by the ability to adhere to the City's core values of Service, Pride, Integrity, Responsibility, Innovation, and Teamwork. This position supports the goals of the General Services Department, which is to champion our City's mission by providing quality support and services to City departments, employees, and citizens. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Establish and maintain effective positive working relationships with internal and external customers Maintain a broad, general knowledge base about City services Handle the operation of a telephone switchboard by accurately and quickly directing calls received to the proper person Multi-task between taking phone calls and assisting walk-in customers Demonstrate ability to answer questions thoroughly and concisely, with good grammatical construction, and to enunciate in a clear, well-modulated and pleasant voice Demonstrate knowledge of modern office practices and procedures and ability to do general clerical work React quickly to emergency situations that may create an influx of callers JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Provides exceptional customer service in person and over the phone, remembering that he/she may be the customer's first impression of the City of Westminster Verbally greets and makes eye contact with every customer entering City Hall Answers all incoming calls promptly and courteously Provides general information (hours of operation, location of City facilities, requests to speak with a specific employee or functional area, etc.) to the extent available on the City website and directs all other inquiries to the appropriate individual or functional area Uses the City website extensively to research and provide information to customers Demonstrates a positive, professional and welcoming demeanor Directs walk-in customers to the appropriate location Reacts quickly in the event of emergency situations that may generate a high call volume Tracks each call received in order to identify trends for specific divisions and topics Keeps lobby area clean, organized and welcoming, and calls for day porter assistance to clean the lobby if necessary 2. Responds calmly and professionally to upset customers Uses good judgment and problem solving skills Actively listens and asks questions to fully understand the customer's needs Demonstrates empathy and respect Manages stressful interactions calmly and appropriately 3. Maintains an awareness of surroundings and activities in the lobby, plaza and entrances at City Hall Regularly scans the lobby and plaza area to be aware of individuals and activities on City Hall grounds Understands security policies and procedures and reacts appropriately in the event of an emergency May be the first person alerted in the case of an emergency and initiates warning systems as needed 4. Oversees deliveries to the dock when print shop staff are unavailable 5. Assists departments with administrative tasks on an ongoing basis, including word processing, creating/modifying spreadsheets, scanning, and other clerical functions 6. Maintains regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City's discretion POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Graduation from High School or GED At least three years of prior customer service experience Exceptional customer service skills Proficiency using the Internet to locate information Proficiency with Microsoft Word, Excel and Outlook Preferred : At least one year of experience in an office setting Certification as a Notary Public Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is sedentary in nature and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing sometimes for extended periods Frequent squatting, reaching above shoulder and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing and reaching below shoulder to store documents, material and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, push, pulling and lifting of up to ten (10) pounds to move material and supplies; occasional pushing, pulling and lifting of up to twenty-five (25) pounds with dollies and carts WORKING CONDITIONS Work is constantly performed indoors. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and high stress under demanding conditions and exposer to noise levels that may cause distractions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment One X Attendant computerized switchboard Computer terminals, keyboard, files, scanner and other standard office equipment PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Must be legally entitled to work in the United States Closing Date/Time: 9/30/2019 8:30 AM Mountain
Sep 16, 2019
Part Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Community Assistant is responsible for providing exceptional customer service and prompt, personal attention to walk-in customers at City Hall and to customers who call the City's main phone number. This position requires a broad, general knowledge base about City services and demonstrates a positive, professional and welcoming demeanor, knowing that he/she may be the customer's first impression of the City of Westminster. The Community Assistant maintains an awareness of surroundings and activities in the lobby, plaza and entrances at City Hall. This position is knowledgeable about security policies and procedures and prepared to react in the event of an emergency. This is a part-time (20 hours per week), benefited position thatwill work Monday through Thursday, 1:00 p.m. - 6.00 p.m. The full salary range for this position is stated above. Starting wages are negotiable and dependent on the qualifications and experience of each individual candidate. The City of Westminster offers a bonus of up to $1,500 per year depending on the employee's fluency in Spanish, Hmong, and/or Laotian. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The mission of every employee at the City of Westminster is to deliver exceptional value and quality of life through SPIRIT. Each employee is measured by the ability to adhere to the City's core values of Service, Pride, Integrity, Responsibility, Innovation, and Teamwork. This position supports the goals of the General Services Department, which is to champion our City's mission by providing quality support and services to City departments, employees, and citizens. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Establish and maintain effective positive working relationships with internal and external customers Maintain a broad, general knowledge base about City services Handle the operation of a telephone switchboard by accurately and quickly directing calls received to the proper person Multi-task between taking phone calls and assisting walk-in customers Demonstrate ability to answer questions thoroughly and concisely, with good grammatical construction, and to enunciate in a clear, well-modulated and pleasant voice Demonstrate knowledge of modern office practices and procedures and ability to do general clerical work React quickly to emergency situations that may create an influx of callers JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Provides exceptional customer service in person and over the phone, remembering that he/she may be the customer's first impression of the City of Westminster Verbally greets and makes eye contact with every customer entering City Hall Answers all incoming calls promptly and courteously Provides general information (hours of operation, location of City facilities, requests to speak with a specific employee or functional area, etc.) to the extent available on the City website and directs all other inquiries to the appropriate individual or functional area Uses the City website extensively to research and provide information to customers Demonstrates a positive, professional and welcoming demeanor Directs walk-in customers to the appropriate location Reacts quickly in the event of emergency situations that may generate a high call volume Tracks each call received in order to identify trends for specific divisions and topics Keeps lobby area clean, organized and welcoming, and calls for day porter assistance to clean the lobby if necessary 2. Responds calmly and professionally to upset customers Uses good judgment and problem solving skills Actively listens and asks questions to fully understand the customer's needs Demonstrates empathy and respect Manages stressful interactions calmly and appropriately 3. Maintains an awareness of surroundings and activities in the lobby, plaza and entrances at City Hall Regularly scans the lobby and plaza area to be aware of individuals and activities on City Hall grounds Understands security policies and procedures and reacts appropriately in the event of an emergency May be the first person alerted in the case of an emergency and initiates warning systems as needed 4. Oversees deliveries to the dock when print shop staff are unavailable 5. Assists departments with administrative tasks on an ongoing basis, including word processing, creating/modifying spreadsheets, scanning, and other clerical functions 6. Maintains regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City's discretion POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Graduation from High School or GED At least three years of prior customer service experience Exceptional customer service skills Proficiency using the Internet to locate information Proficiency with Microsoft Word, Excel and Outlook Preferred : At least one year of experience in an office setting Certification as a Notary Public Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is sedentary in nature and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing sometimes for extended periods Frequent squatting, reaching above shoulder and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing and reaching below shoulder to store documents, material and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, push, pulling and lifting of up to ten (10) pounds to move material and supplies; occasional pushing, pulling and lifting of up to twenty-five (25) pounds with dollies and carts WORKING CONDITIONS Work is constantly performed indoors. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and high stress under demanding conditions and exposer to noise levels that may cause distractions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment One X Attendant computerized switchboard Computer terminals, keyboard, files, scanner and other standard office equipment PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Must be legally entitled to work in the United States Closing Date/Time: 9/30/2019 8:30 AM Mountain
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
BIWK-AMT2-LM-LAU Requisition #: 276936 Los Angeles, CA Thank you for inquiring about the opportunity to become an Aviation Maintenance Technician II.Job Summary: Maintain or repair of some or all of the following; aircraft, aircraft engines, aircraft components and avionics systems according to Delta and FAA specifications. Perform inspections during assembly of part and after repair or installation of component. Documenting maintenance procedures to include; component damage, component origin, and condition of component, components or equipment. Practice safety conscious behaviors in all operational processes and procedures.Job Qualifications: FAA Airframe and Power plant license is required. Must be able to read and write English and be able to comprehend and apply information contained in technical manuals. Requires a high school diploma or equivalent. Should possess the basic understanding of mechanical, electrical, hydraulic and pneumatic disciplines as they apply to aircraft systems. Certain duties may require working in confined spaces for a periodic time. Must be willing to work rotating or fixed shifts. Must achieve a satisfactory score on the mechanical aptitude test which is structured to determine the ability to perform essential job functions. To qualify for this position, you must: Have a valid driver's license Be at least 18 years of age Be able to pass an extensive background check and drug screen Be authorized to work in the US Have the ability to work a flexible schedule including weekends and holidays
Date posted: 09/15/2019
Sep 16, 2019
Full Time
BIWK-AMT2-LM-LAU Requisition #: 276936 Los Angeles, CA Thank you for inquiring about the opportunity to become an Aviation Maintenance Technician II.Job Summary: Maintain or repair of some or all of the following; aircraft, aircraft engines, aircraft components and avionics systems according to Delta and FAA specifications. Perform inspections during assembly of part and after repair or installation of component. Documenting maintenance procedures to include; component damage, component origin, and condition of component, components or equipment. Practice safety conscious behaviors in all operational processes and procedures.Job Qualifications: FAA Airframe and Power plant license is required. Must be able to read and write English and be able to comprehend and apply information contained in technical manuals. Requires a high school diploma or equivalent. Should possess the basic understanding of mechanical, electrical, hydraulic and pneumatic disciplines as they apply to aircraft systems. Certain duties may require working in confined spaces for a periodic time. Must be willing to work rotating or fixed shifts. Must achieve a satisfactory score on the mechanical aptitude test which is structured to determine the ability to perform essential job functions. To qualify for this position, you must: Have a valid driver's license Be at least 18 years of age Be able to pass an extensive background check and drug screen Be authorized to work in the US Have the ability to work a flexible schedule including weekends and holidays
Date posted: 09/15/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. Start YOUR career with DHL today... The selected candidate will ensure the efficient and timely processing and handling of customer outbound and inbound shipments. Success in this position depends on the ability to ensure compliance with safety, security, regulatory, and company policies, as well as the ability to work well in a team environment. The ideal candidate will have the ability to consistently lift items weighing between 35 lbs. unassisted and 70 lbs. with assistance while working in a warehouse environment. Key Accountabilities: * Under tight deadlines, performs duties such as sorting, packing, loading, unloading containers * Palletizing and separation of freight/documents * Ensures all delivery material is prepared for shipment * Operates a scanner to record shipping and package information for documents/packages picked up or delivered * Reports any suspected breach of security or unusual happenings to supervisor immediately * Maintains good work habits, including reporting to work on time and adhering to standard work and safety procedures * May assist supervisor in orienting, training, assigning and checking the work of other employees Key Skills & Requirements: +Valid Driver's License and a Motor Vehicle Record that meets Driving Pivilege standards * High School Diploma or Equivalent (GED) * Must be at least 18 years of age or older * Must pass pre-employment and TSA background and drug screening * Must pass medical physical Physical Requirements: * Must be able to lift up to seventy (70) lbs. occasionally with assistance * Must be able to lift thirty- five (35) lbs. frequently unassisted * Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly Valid Driver's License and a Motor Vehicle Record that meets Driving Privileges standards DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf Please fill Internal and External description
Date posted: 09/13/2019
Sep 14, 2019
Full Time
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. Start YOUR career with DHL today... The selected candidate will ensure the efficient and timely processing and handling of customer outbound and inbound shipments. Success in this position depends on the ability to ensure compliance with safety, security, regulatory, and company policies, as well as the ability to work well in a team environment. The ideal candidate will have the ability to consistently lift items weighing between 35 lbs. unassisted and 70 lbs. with assistance while working in a warehouse environment. Key Accountabilities: * Under tight deadlines, performs duties such as sorting, packing, loading, unloading containers * Palletizing and separation of freight/documents * Ensures all delivery material is prepared for shipment * Operates a scanner to record shipping and package information for documents/packages picked up or delivered * Reports any suspected breach of security or unusual happenings to supervisor immediately * Maintains good work habits, including reporting to work on time and adhering to standard work and safety procedures * May assist supervisor in orienting, training, assigning and checking the work of other employees Key Skills & Requirements: +Valid Driver's License and a Motor Vehicle Record that meets Driving Pivilege standards * High School Diploma or Equivalent (GED) * Must be at least 18 years of age or older * Must pass pre-employment and TSA background and drug screening * Must pass medical physical Physical Requirements: * Must be able to lift up to seventy (70) lbs. occasionally with assistance * Must be able to lift thirty- five (35) lbs. frequently unassisted * Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly Valid Driver's License and a Motor Vehicle Record that meets Driving Privileges standards DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf Please fill Internal and External description
Date posted: 09/13/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
General Responsibilities The Gold Choice Counter Sales Representative Lead is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet our Gold Plus Rewards customer's travel needs. The key responsibilities and accountabilities are:Effectively communicate and offer ancillary products, services and upgrades to enhance our Gold Plus Rewards customer's travel experience.Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.Achieve personal sales goals while supporting the goals of the team.Personally welcome Gold Plus Rewards customers with a pleasant greeting and answer questions in a friendly manner.Provide world class customer service to valued Gold Plus Rewards customers by managing the rentals and the exit process, in compliance with Hertz's policies and procedures, with accuracy and attention to detail.Resolve customer issues and concerns tactfully, using effective customer service techniques.Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.Operate within the areas of rental counter, Gold Choice, and exit gate at the location.Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.Keep work area organized and free of clutter. Mandatory Requirements Educational Background: High School Diploma or equivalentProfessional Experience:1- 2 years customer service and/or sales experience required. Basic Qualifications: Proven strong sales and closing skills and the ability to sell in a friendly, engaging manner Passion for customer service and attention to detail - Goes the extra mile A minimum of one year of sales or customer experience in a high volume or service oriented environment Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems Must be able to:Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.Have the competitive drive and confidence to succeed in a commission-based environmentWork in a fast pacedenvironment with a variety of tasks. Excellent organizational and time management skillsDemonstrate sales, professionalism and interpersonal skillsShow a high level of ownership, accountability and initiative.Proven experience of working well within a team.100% customer focus, with proven experience within a customer facing environmentWork flexible shifts including weekends and holidays; and work overtime as requiredWork outdoors during all weather conditionsLift up to 25 poundsStand or sit for long periods of time Physical Requirements: Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required. EEO Statement Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Date posted: 09/13/2019
Sep 14, 2019
Full Time
General Responsibilities The Gold Choice Counter Sales Representative Lead is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet our Gold Plus Rewards customer's travel needs. The key responsibilities and accountabilities are:Effectively communicate and offer ancillary products, services and upgrades to enhance our Gold Plus Rewards customer's travel experience.Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.Achieve personal sales goals while supporting the goals of the team.Personally welcome Gold Plus Rewards customers with a pleasant greeting and answer questions in a friendly manner.Provide world class customer service to valued Gold Plus Rewards customers by managing the rentals and the exit process, in compliance with Hertz's policies and procedures, with accuracy and attention to detail.Resolve customer issues and concerns tactfully, using effective customer service techniques.Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.Operate within the areas of rental counter, Gold Choice, and exit gate at the location.Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.Keep work area organized and free of clutter. Mandatory Requirements Educational Background: High School Diploma or equivalentProfessional Experience:1- 2 years customer service and/or sales experience required. Basic Qualifications: Proven strong sales and closing skills and the ability to sell in a friendly, engaging manner Passion for customer service and attention to detail - Goes the extra mile A minimum of one year of sales or customer experience in a high volume or service oriented environment Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems Must be able to:Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.Have the competitive drive and confidence to succeed in a commission-based environmentWork in a fast pacedenvironment with a variety of tasks. Excellent organizational and time management skillsDemonstrate sales, professionalism and interpersonal skillsShow a high level of ownership, accountability and initiative.Proven experience of working well within a team.100% customer focus, with proven experience within a customer facing environmentWork flexible shifts including weekends and holidays; and work overtime as requiredWork outdoors during all weather conditionsLift up to 25 poundsStand or sit for long periods of time Physical Requirements: Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required. EEO Statement Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Date posted: 09/13/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
Job Details Level: Entry Job Location: Mercury Air Cargo (215) - Los Angeles, CA Salary Range: $16.71 Hourly Job Category: Customer ServiceDuties and Responsibilities Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Notify shippers when shippers when shipments are placed on hold. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft. Verify post flight inventory with documents on hand. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import and/or Export Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls and emails. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Keep workstation clean and organized. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 09/13/2019
Sep 14, 2019
Full Time
Job Details Level: Entry Job Location: Mercury Air Cargo (215) - Los Angeles, CA Salary Range: $16.71 Hourly Job Category: Customer ServiceDuties and Responsibilities Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Notify shippers when shippers when shipments are placed on hold. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft. Verify post flight inventory with documents on hand. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import and/or Export Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls and emails. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Keep workstation clean and organized. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 09/13/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
Job Details Level: Experienced Job Location: Mercury Air Cargo (215) - Los Angeles, CA Salary Range: $20.59 Hourly Job Category: Customer ServiceDescription Job Summary: The customer service lead agent is responsible for effective communication with customers and customer service agents. Distributes the workload properly and equally and ensures that all assigned tasks are completed efficiently and thoroughly. Duties and Responsibilities: Perform as senior staff of agents by assisting in the supervision of Customer Service Agents to avoid service failure. Assist Supervisor in his/her functions and act as a back-up in the event that a supervisor and/or manager is not available. Demonstrate good interpersonal skills in communication and interaction with Customer Service Agents, Supervisors, Managers and customers. Effectively prioritize responsibilities. Ensure that cash/checks received at the counter are accepted in accordance with company procedures/carrier regulations with the proper documentation attached. Assign people to meet flights on time; deliver outbound documents. Ensure Import flights are cleared through U.S. Customs within 2 hours of arrival. Ensure outbound flights are cleared within 2 hours after the departure time. Verify all information of the TRM versus booking sheet and MAWB before transfers leave the office. Confirm there are no government holds in ACE at the time of delivery. Re-check and sign flight folders upon completion of flight. Check all communications (e-mails, faxes and telexes) and disseminate information accordingly and in a timely manner. Provide Accounting Department and airline customer with all necessary documents (MAWBS, TRMS, Non-Routines, Company Material Clearances) to accurately bill customers in a timely manner. Assist Accounting Department in resolving any discrepancies in monetary amounts or documentation. Ability to pass Dangerous Goods acceptance course. Sign and review NOTOC. Check screening records to make sure only screened cargo is loaded on an aircraft. Develop skills to multi-task when necessary. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (DMV print-out required) Must provide 10 year background history with employment /education information Must provide proof of legal right to with in the United States such as U.S. Passport, birth certificate or work permit/visa Must have at least 1 year experience as a customer service agent with proven success Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, (including split-shifts), holidays and weekends, overtime and extended hours Knowledge, Skills & Abilities (Desired or Required): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. Knowledge of advanced arithmetic and mathematics Comprehension of airway bill and government regulations Attention to detail and organization skills Ability to follow instructions from Supervisors, Manager and Customers Ability to act in lead position and give direction to Customer Service Agents Ability to work as an effective team member in a leadership role Ability to obtain U.S. Customs seal and license to drive on Airport Operations Area (AOA). This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 09/13/2019
Sep 14, 2019
Full Time
Job Details Level: Experienced Job Location: Mercury Air Cargo (215) - Los Angeles, CA Salary Range: $20.59 Hourly Job Category: Customer ServiceDescription Job Summary: The customer service lead agent is responsible for effective communication with customers and customer service agents. Distributes the workload properly and equally and ensures that all assigned tasks are completed efficiently and thoroughly. Duties and Responsibilities: Perform as senior staff of agents by assisting in the supervision of Customer Service Agents to avoid service failure. Assist Supervisor in his/her functions and act as a back-up in the event that a supervisor and/or manager is not available. Demonstrate good interpersonal skills in communication and interaction with Customer Service Agents, Supervisors, Managers and customers. Effectively prioritize responsibilities. Ensure that cash/checks received at the counter are accepted in accordance with company procedures/carrier regulations with the proper documentation attached. Assign people to meet flights on time; deliver outbound documents. Ensure Import flights are cleared through U.S. Customs within 2 hours of arrival. Ensure outbound flights are cleared within 2 hours after the departure time. Verify all information of the TRM versus booking sheet and MAWB before transfers leave the office. Confirm there are no government holds in ACE at the time of delivery. Re-check and sign flight folders upon completion of flight. Check all communications (e-mails, faxes and telexes) and disseminate information accordingly and in a timely manner. Provide Accounting Department and airline customer with all necessary documents (MAWBS, TRMS, Non-Routines, Company Material Clearances) to accurately bill customers in a timely manner. Assist Accounting Department in resolving any discrepancies in monetary amounts or documentation. Ability to pass Dangerous Goods acceptance course. Sign and review NOTOC. Check screening records to make sure only screened cargo is loaded on an aircraft. Develop skills to multi-task when necessary. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (DMV print-out required) Must provide 10 year background history with employment /education information Must provide proof of legal right to with in the United States such as U.S. Passport, birth certificate or work permit/visa Must have at least 1 year experience as a customer service agent with proven success Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, (including split-shifts), holidays and weekends, overtime and extended hours Knowledge, Skills & Abilities (Desired or Required): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. Knowledge of advanced arithmetic and mathematics Comprehension of airway bill and government regulations Attention to detail and organization skills Ability to follow instructions from Supervisors, Manager and Customers Ability to act in lead position and give direction to Customer Service Agents Ability to work as an effective team member in a leadership role Ability to obtain U.S. Customs seal and license to drive on Airport Operations Area (AOA). This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 09/13/2019
Posting Title Customer Solutions Coordinator Job Requisition Number COA080825 Position Number 116011 Job Type Full-Time Division Name City Attorney Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years related experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: None. Notes to Applicants Pay Range $21.48 - $27.33 Commensurate Hours 8:00 a.m. - 5:00 p.m. Monday - Friday (hours may vary based on departmental needs). Job Close Date 09/27/2019 Type of Posting External Department Law Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location City Hall, 301 West 2nd Street, Austin, Texas 78701 Preferred Qualifications • Experience in administrative support for senior-level managers. • Experience in Human Resources Generalist/Specialist functions including data entry and administration. • Experience with automated timekeeping and/or BANNER ePAF, HR Liaison, Timekeeper. • Experience processing Public Information Requests. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Communicates, mediates, and negotiates with customers to resolve complex customer service issues. Initiates the resolution of customer service issues. Recommends, anticipates, resolves, and facilitates improvements to service delivery deficiencies. Coordinates and trains personnel in effective communication/customer service/service delivery topics. Provides information to citizens, individually and in groups, regarding organization, service array, operations, laws, policies and procedures. Communicates with department, city public information and public education staff to promote core information/issue themes on community-wide level. Assists in policy/procedure development and implementation processes. Produces memos, letters, reports, other written material, or audio/visual material. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of city practice, policy, procedure, statutes, and ordinances. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in handling conflict and uncertain situations. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four-year college or university with major coursework in a field related to the job, plus three (3) years related experience. Experience may substitute for education up to four (4) years. Do you meet this requirement? YES NO * Describe any experience you have associated with human resources functions. (Open Ended Question) * Do you have experience working with an automated timekeeping system or BANNER? Yes No * Please describe the experience you have working with a timekeeping system or BANNER. If you do not have this experience, please list N/A. (Open Ended Question) * Describe your experience processing public information requests. (Open Ended Question) * Briefly describe your experience working in an office setting that requires confidentiality as your job. (Open Ended Question) * Do you have experience working for or with a governmental organization or municipality? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Sep 13, 2019
Full Time
Posting Title Customer Solutions Coordinator Job Requisition Number COA080825 Position Number 116011 Job Type Full-Time Division Name City Attorney Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years related experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: None. Notes to Applicants Pay Range $21.48 - $27.33 Commensurate Hours 8:00 a.m. - 5:00 p.m. Monday - Friday (hours may vary based on departmental needs). Job Close Date 09/27/2019 Type of Posting External Department Law Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location City Hall, 301 West 2nd Street, Austin, Texas 78701 Preferred Qualifications • Experience in administrative support for senior-level managers. • Experience in Human Resources Generalist/Specialist functions including data entry and administration. • Experience with automated timekeeping and/or BANNER ePAF, HR Liaison, Timekeeper. • Experience processing Public Information Requests. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Communicates, mediates, and negotiates with customers to resolve complex customer service issues. Initiates the resolution of customer service issues. Recommends, anticipates, resolves, and facilitates improvements to service delivery deficiencies. Coordinates and trains personnel in effective communication/customer service/service delivery topics. Provides information to citizens, individually and in groups, regarding organization, service array, operations, laws, policies and procedures. Communicates with department, city public information and public education staff to promote core information/issue themes on community-wide level. Assists in policy/procedure development and implementation processes. Produces memos, letters, reports, other written material, or audio/visual material. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of city practice, policy, procedure, statutes, and ordinances. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in handling conflict and uncertain situations. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited four-year college or university with major coursework in a field related to the job, plus three (3) years related experience. Experience may substitute for education up to four (4) years. Do you meet this requirement? YES NO * Describe any experience you have associated with human resources functions. (Open Ended Question) * Do you have experience working with an automated timekeeping system or BANNER? Yes No * Please describe the experience you have working with a timekeeping system or BANNER. If you do not have this experience, please list N/A. (Open Ended Question) * Describe your experience processing public information requests. (Open Ended Question) * Briefly describe your experience working in an office setting that requires confidentiality as your job. (Open Ended Question) * Do you have experience working for or with a governmental organization or municipality? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
Job Details Level: Entry Job Location: Mercury Air Cargo (LAX3) - Los Angeles, CA Salary Range: $16.71 Hourly Job Category: Customer ServiceDuties and Responsibilities Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Notify shippers when shippers when shipments are placed on hold. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft. Verify post flight inventory with documents on hand. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import and/or Export Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls and emails. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Keep workstation clean and organized. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 09/12/2019
Sep 13, 2019
Full Time
Job Details Level: Entry Job Location: Mercury Air Cargo (LAX3) - Los Angeles, CA Salary Range: $16.71 Hourly Job Category: Customer ServiceDuties and Responsibilities Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Notify shippers when shippers when shipments are placed on hold. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft. Verify post flight inventory with documents on hand. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import and/or Export Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls and emails. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Keep workstation clean and organized. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 09/12/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
Job Details Level: Entry Job Location: Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range: $16.71 Hourly Job Category: Customer ServiceDuties and Responsibilities Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Notify shippers when shippers when shipments are placed on hold. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft. Verify post flight inventory with documents on hand. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import and/or Export Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls and emails. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Keep workstation clean and organized. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 09/12/2019
Sep 13, 2019
Full Time
Job Details Level: Entry Job Location: Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range: $16.71 Hourly Job Category: Customer ServiceDuties and Responsibilities Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Notify shippers when shippers when shipments are placed on hold. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft. Verify post flight inventory with documents on hand. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import and/or Export Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls and emails. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Keep workstation clean and organized. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 09/12/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
Job Details Level: Entry Job Location: Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range: $16.71 Hourly Job Category: Customer ServiceDuties and Responsibilities Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Notify shippers when shippers when shipments are placed on hold. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft. Verify post flight inventory with documents on hand. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import and/or Export Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls and emails. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Keep workstation clean and organized. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 09/12/2019
Sep 13, 2019
Full Time
Job Details Level: Entry Job Location: Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range: $16.71 Hourly Job Category: Customer ServiceDuties and Responsibilities Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Notify shippers when shippers when shipments are placed on hold. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft. Verify post flight inventory with documents on hand. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import and/or Export Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls and emails. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Keep workstation clean and organized. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 09/12/2019
Do you want a career where you can truly make a difference? The Lake County Health Department and Community Health Center is one of the largest human service providers in Lake County. We live our mission each day, promoting the health and well-being of all who live, work, and play in Lake County. If you are passionate about giving back and ready to be a part of an innovative team, we are looking for you! About the Role: Under supervision, performs work related to patient care in a variety of duties. Work is performed in accordance with prescribed methods and procedures. Handles telephone contact and record keeping duties. Responsibilities include performing at a proficient level and lending support of patient care team as directed. Utilizes computer to perform a wide variety of tasks. Location: 2303 Dodge Ave, Waukegan, IL Hours: Mondays (8:30 am - 5:00 pm and/or 10:00 am - 6:30 pm), Tuesday - Friday (8:30 am - 5:00 pm), Saturdays (Alternate) FLSA STATUS: Hourly Skills and Experience Answers incoming phone calls. Makes appointment for clients. Updates demographics and verifies patient eligibility. Answers phone calls from various Clinical Operations clinics. Assists with maintaining patient records. Patient outreach for follow-up care as directed. Performs verbal language interpretation and written language translation services as needed. Education, Qualifications, and Certification: Requires High School Diploma or GED. Minimum of one-year office experience preferred. Must be customer service focused with excellent phone etiquette skills. Spanish speaking preferred. About the Perks: Lake County offers a competitive salary and benefit package with performance-based incentive plans. We also offer flexible working hours, and a comprehensive wellness and training program. Visit the Health Department page to get additional information on why you should work for us. If you would like to learn more about our community impact and to see some of our employees in action, please review this short video . Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer.
Sep 13, 2019
Full Time
Do you want a career where you can truly make a difference? The Lake County Health Department and Community Health Center is one of the largest human service providers in Lake County. We live our mission each day, promoting the health and well-being of all who live, work, and play in Lake County. If you are passionate about giving back and ready to be a part of an innovative team, we are looking for you! About the Role: Under supervision, performs work related to patient care in a variety of duties. Work is performed in accordance with prescribed methods and procedures. Handles telephone contact and record keeping duties. Responsibilities include performing at a proficient level and lending support of patient care team as directed. Utilizes computer to perform a wide variety of tasks. Location: 2303 Dodge Ave, Waukegan, IL Hours: Mondays (8:30 am - 5:00 pm and/or 10:00 am - 6:30 pm), Tuesday - Friday (8:30 am - 5:00 pm), Saturdays (Alternate) FLSA STATUS: Hourly Skills and Experience Answers incoming phone calls. Makes appointment for clients. Updates demographics and verifies patient eligibility. Answers phone calls from various Clinical Operations clinics. Assists with maintaining patient records. Patient outreach for follow-up care as directed. Performs verbal language interpretation and written language translation services as needed. Education, Qualifications, and Certification: Requires High School Diploma or GED. Minimum of one-year office experience preferred. Must be customer service focused with excellent phone etiquette skills. Spanish speaking preferred. About the Perks: Lake County offers a competitive salary and benefit package with performance-based incentive plans. We also offer flexible working hours, and a comprehensive wellness and training program. Visit the Health Department page to get additional information on why you should work for us. If you would like to learn more about our community impact and to see some of our employees in action, please review this short video . Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer.
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
General Responsibilities The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel needs. The key responsibilities and accountability are:Effectively communicate and offer ancillary products and services to enhance customer's travel experience.Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.Achieve personal sales goals while supporting the goals of the team.Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and proceduresQualify and process customer rentals with accuracy and attention to detail.Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.Resolve customer issues and concerns professionally using effective customer service techniques.Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines. Mandatory Requirements Educational Background: High School Diploma or equivalent Professional Experiences: A minimum of one year of sales or customer experience in a high volume or service oriented environment Passion for customer service and attention to detail - Goes the extra mile Proven strong sales and closing skills and the ability to friendly, engaging manner Motivated to achieve and exceed targeted goalsKnowledge: Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems Proficiency in English Must be able to:Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.Have the competitive drive and confidence to succeed in a commission-based environment.Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.Demonstrate sales, professionalism and interpersonal skills.Show a high level of ownership, accountability and initiative.Show proven experience of working well within a team.Work flexible shifts including weekends and holidays; and work overtime as required.Work outdoors during all weather conditions.Stand for long periods of time.Physical Requirements:Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required. EEO Statement Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Date posted: 09/11/2019
Sep 12, 2019
Full Time
General Responsibilities The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel needs. The key responsibilities and accountability are:Effectively communicate and offer ancillary products and services to enhance customer's travel experience.Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.Achieve personal sales goals while supporting the goals of the team.Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and proceduresQualify and process customer rentals with accuracy and attention to detail.Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.Resolve customer issues and concerns professionally using effective customer service techniques.Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines. Mandatory Requirements Educational Background: High School Diploma or equivalent Professional Experiences: A minimum of one year of sales or customer experience in a high volume or service oriented environment Passion for customer service and attention to detail - Goes the extra mile Proven strong sales and closing skills and the ability to friendly, engaging manner Motivated to achieve and exceed targeted goalsKnowledge: Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems Proficiency in English Must be able to:Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.Have the competitive drive and confidence to succeed in a commission-based environment.Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.Demonstrate sales, professionalism and interpersonal skills.Show a high level of ownership, accountability and initiative.Show proven experience of working well within a team.Work flexible shifts including weekends and holidays; and work overtime as required.Work outdoors during all weather conditions.Stand for long periods of time.Physical Requirements:Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required. EEO Statement Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Date posted: 09/11/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
HALLMARK AVIATION SERVICES IS LOOKING FOR A CLAIMS AGENT! REQUIREMENTS AND SKILLS NEEDED: Must be able to work Full-Time as well as on weekends and holidays Excellent focus on Customer and Client satisfaction Ability and willingness to work harmoniously in a team environment Strong leadership, but stronger team player Ability to work under pressure and meet deadlines Able to communicate effectively, verbally and in writing Pro-active, Forward thinking Well Organized and Strong Planning Skillls Arrange settlement decisions per the Airline's guildlines Customer relations support Process claims, payments and invoices in a timely manner Able to meet the monthly target in closing claims Required Skills Microsoft Outlook, Excel and Word Constant interaction with passengers and management Constant telephone and computer usage Education: High School Diploma or Equivalent, College education preferred
Date posted: 09/11/2019
Sep 12, 2019
Full Time
HALLMARK AVIATION SERVICES IS LOOKING FOR A CLAIMS AGENT! REQUIREMENTS AND SKILLS NEEDED: Must be able to work Full-Time as well as on weekends and holidays Excellent focus on Customer and Client satisfaction Ability and willingness to work harmoniously in a team environment Strong leadership, but stronger team player Ability to work under pressure and meet deadlines Able to communicate effectively, verbally and in writing Pro-active, Forward thinking Well Organized and Strong Planning Skillls Arrange settlement decisions per the Airline's guildlines Customer relations support Process claims, payments and invoices in a timely manner Able to meet the monthly target in closing claims Required Skills Microsoft Outlook, Excel and Word Constant interaction with passengers and management Constant telephone and computer usage Education: High School Diploma or Equivalent, College education preferred
Date posted: 09/11/2019
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary The purpose of this position is to supervise recreational facilities within the City.This is accomplished by maintaining the interior facilities; overseeing the operations of the facility; developing and implementing recreational programs; and maintaining communication for the facility.Other duties include handling cash and closing the cash register; and interacting with other City employees and citizens. This is a part-time position working 10-19 hours per week. Must have a flexible schedule to include evenings, weekends and holidays. Essential Job Functions Maintains the interior of facilities by removing trash from floors by sweeping and mopping; organizing office and equipment area; submitting reports for repairs or needed equipment as needed; cleaning and organizing storage area; cleaning the restroom and game room. Oversees the operations of the facility by supervising hallway; handing out equipment; directing customers to the proper location; promotes programs to patrons; performing record keeping; updating class records daily; and overseeing distribution of paperwork such as disclaimer sheets, receipts books, logs, and other documentation. Develops and implements recreational programs by overseeing gym programs; assisting in the schedule of classes; coordinating classes and rentals; teaching classes; and playing games with children. Maintains communication for the facility by communicating with customers about questions, suggestions, activities, and complaints; assisting with computerized publications; answering phones; making reservations for parties; greeting customers; reporting any suggestions and complaints to the supervisor; and interacting with public participants and school official. Handles cash and closes cash register by accepting payments; making receipts; recording money that was received; ensuring that customers were charged properly by having knowledge of all program times and prices; counting money for the day; separating petty cash; and placing money in the safe. Minimum Qualifications High school diploma or GED preferred. An Associate's degree or two years of college with major course work in leisure services, park administration, or a related field preferred . Recreationexperience highly preferred. Valid Texas Class C Driver's License and CPR/First Aide Certification highly preferred. Ability to recognize meaning of common two- or three-syllable words.Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. Ability to perform the four basic arithmetic operations.Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses.Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. The employee normally performs the duty assignment after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation. Close and constant review is given. No responsibility for the direction or supervision of others. Normal tasks require use of definite procedures, with little deviation.Work requires little or no analysis or judgment. Discussion Frequent:From 21% to 50% of work time. Additional Information This position is part-time working up to 10-19 hours per week. Must have a flexible workschedule to include evenings, weekends and holidays. Closing Date/Time: 9/25/2019 5:00 PM Central
Sep 11, 2019
Part Time
Job Summary The purpose of this position is to supervise recreational facilities within the City.This is accomplished by maintaining the interior facilities; overseeing the operations of the facility; developing and implementing recreational programs; and maintaining communication for the facility.Other duties include handling cash and closing the cash register; and interacting with other City employees and citizens. This is a part-time position working 10-19 hours per week. Must have a flexible schedule to include evenings, weekends and holidays. Essential Job Functions Maintains the interior of facilities by removing trash from floors by sweeping and mopping; organizing office and equipment area; submitting reports for repairs or needed equipment as needed; cleaning and organizing storage area; cleaning the restroom and game room. Oversees the operations of the facility by supervising hallway; handing out equipment; directing customers to the proper location; promotes programs to patrons; performing record keeping; updating class records daily; and overseeing distribution of paperwork such as disclaimer sheets, receipts books, logs, and other documentation. Develops and implements recreational programs by overseeing gym programs; assisting in the schedule of classes; coordinating classes and rentals; teaching classes; and playing games with children. Maintains communication for the facility by communicating with customers about questions, suggestions, activities, and complaints; assisting with computerized publications; answering phones; making reservations for parties; greeting customers; reporting any suggestions and complaints to the supervisor; and interacting with public participants and school official. Handles cash and closes cash register by accepting payments; making receipts; recording money that was received; ensuring that customers were charged properly by having knowledge of all program times and prices; counting money for the day; separating petty cash; and placing money in the safe. Minimum Qualifications High school diploma or GED preferred. An Associate's degree or two years of college with major course work in leisure services, park administration, or a related field preferred . Recreationexperience highly preferred. Valid Texas Class C Driver's License and CPR/First Aide Certification highly preferred. Ability to recognize meaning of common two- or three-syllable words.Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. Ability to perform the four basic arithmetic operations.Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses.Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. The employee normally performs the duty assignment after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation. Close and constant review is given. No responsibility for the direction or supervision of others. Normal tasks require use of definite procedures, with little deviation.Work requires little or no analysis or judgment. Discussion Frequent:From 21% to 50% of work time. Additional Information This position is part-time working up to 10-19 hours per week. Must have a flexible workschedule to include evenings, weekends and holidays. Closing Date/Time: 9/25/2019 5:00 PM Central
City of Fort Worth, TX
Fort Worth, Texas, United States
Requisition Number: 52320 Department: Planning and Development The Planning and Development department is seeking to fill a Customer Service II position. This position will provide a wide variety of general customer services and clerical tasks in support of the Planning and Development department. Incumbent will respond to customer complaints and inquiries in a timely and efficient manner. The selected candidate will: answer telephone and face-to-face inquiries from customers regarding permit application and processing; receive, stamp and tag incoming plans for review and prepare plans for customer pick up; monitor the status of permit applications and follow-up as needed to assist customers with various permit issues; process payments for permits and registrations; respond to requests for parkway related permits and registrations; process payments and reconcile daily; promote departmental goals; ensure consistency and quality of customer service; consistently perform daily tasks, which requires strict schedule adherence, while allowing schedule flexibility to meet business needs. Daily tasks are repetitive and require long periods of sitting in a cubicle area. The selected candidate must be able to research addresses to determine if prior approvals are required and explain applicable policies and procedures. This position will have heavy telephone and public contact. Preferred candidates will possess the following: Higher levels of education Relevant customer service experience as it relates to the vacancy Microsoft Word and Excel computer skills Bilingual skills: English/Spanish desirable Cash and credit card handling experience Knowledge of the City Ordinance Experience with the following: GIS, Accela Automation, FAMS. Required Qualifications High School Diploma or GED PLUS two (2) years of responsible customer service experience. Closing Date/Time: 9/18/19
Sep 11, 2019
Full Time
Requisition Number: 52320 Department: Planning and Development The Planning and Development department is seeking to fill a Customer Service II position. This position will provide a wide variety of general customer services and clerical tasks in support of the Planning and Development department. Incumbent will respond to customer complaints and inquiries in a timely and efficient manner. The selected candidate will: answer telephone and face-to-face inquiries from customers regarding permit application and processing; receive, stamp and tag incoming plans for review and prepare plans for customer pick up; monitor the status of permit applications and follow-up as needed to assist customers with various permit issues; process payments for permits and registrations; respond to requests for parkway related permits and registrations; process payments and reconcile daily; promote departmental goals; ensure consistency and quality of customer service; consistently perform daily tasks, which requires strict schedule adherence, while allowing schedule flexibility to meet business needs. Daily tasks are repetitive and require long periods of sitting in a cubicle area. The selected candidate must be able to research addresses to determine if prior approvals are required and explain applicable policies and procedures. This position will have heavy telephone and public contact. Preferred candidates will possess the following: Higher levels of education Relevant customer service experience as it relates to the vacancy Microsoft Word and Excel computer skills Bilingual skills: English/Spanish desirable Cash and credit card handling experience Knowledge of the City Ordinance Experience with the following: GIS, Accela Automation, FAMS. Required Qualifications High School Diploma or GED PLUS two (2) years of responsible customer service experience. Closing Date/Time: 9/18/19
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
We Service Private Jets! Training Provided! Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.Expectations: Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. Arranging services including hotel, catering, and ground transportation. Coordinating aircraft services, such as fuel and hangar storage. Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educating customers on available services, promotions and programs. Processing customer invoices. Answering customer questions and resolving issues as necessary. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal, and written communication skills. Proficient computer skills. Must possess a valid state Driver's License. Previous customer service experience preferred. Previous FBO experience a plus. An Equal Opportunity Employer M/F/Disability/Vet
Date posted: 09/10/2019
Sep 11, 2019
Full Time
We Service Private Jets! Training Provided! Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.Expectations: Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. Arranging services including hotel, catering, and ground transportation. Coordinating aircraft services, such as fuel and hangar storage. Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educating customers on available services, promotions and programs. Processing customer invoices. Answering customer questions and resolving issues as necessary. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal, and written communication skills. Proficient computer skills. Must possess a valid state Driver's License. Previous customer service experience preferred. Previous FBO experience a plus. An Equal Opportunity Employer M/F/Disability/Vet
Date posted: 09/10/2019
McCarran International Airport
Las Vegas, NV, United States
About the Position Acts as the first public contact person for the traveling public at McCarranAirport, providing information and assistance at the curbside areas and parking garages as required.This position will work for the Landside Operations Division. This position is part-time and works Sundays and Mondays, 10 hour shifts. Assigned shifts are either 05:15 AM - 03:45 PM, or 03:00 PM - 01:30 AM. Work evening, night, weekend and holiday shifts. Note: This recruitment is limited to the first 350 completed applications received, and will close without further notice when that number is reached, even if it is prior to the closing date posted on this job announcement. The department of Aviation reserves the right to call only the most qualified applicants to the hiring interview. Requirements Graduation from high school (or equivalent) and two years of full-time public contact experience. Conversational proficiency in at least one non-English language is desirable. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Applicants not meeting these requirements will not be considered for employment. Working Conditions: Work evening, night, weekend and holiday shifts.Work outdoors in all weather conditions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination, which must be completed within 24 hours of job offer. Residency Requirement: Employees must maintain a principal place of residency within the boundaries of Clark County and provide proof of compliance with Nevada motor vehicle registration and drivers' license laws within 90 days of employment. Background Check: Employment with the Department of Aviation is contingent upon completion of an education/experience background investigation, a fingerprint-based criminal history record check processed by the FBI, and upon the ability to be granted a security badge as mandated by the Transportation Security Administration. Note: all prospective hires must present two original government issued ID's upon acceptance of job offer. Examples of acceptable ID's include a Passport, Driver's License or DMV issued ID, birth certificate, Social Security card, Voter Registration card, school issued ID with picture, etc. Physical Demands Stamina to stand, be outside, and walk for extended periods of time; mobility to work in a public services setting and use standard office equipment; hearing and speech to communicate in person or over the telephone; vision to read printed materials and a computer screen; strength to lift and maneuver materials and equipment weighing up to 40 pounds with proper equipment. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Examples of Duties Provides directions, information and assistance to the pedestrian traffic in all busy locations, directs them to the proper location and ensures their safety; provides special assistance to disabled guests; assists with crowd control in specific situations. May be called upon to assist passengers with medical emergencies, and other problems; contacts appropriate emergency or airport staff as required; assists with alternative travel arrangements for handicapped or special needs passengers. Directs passengers to the proper locations and helps ensure their safety; provides information to the public regarding flight departure/arrival times, gate locations, baggage handling procedures. Provides surface public and private transportation information and basic tourism information, including points of interest and hotel locations. Provides a variety of information and answers questions of passengers and other visitors regarding such items as airline location, surface transportation, available parking facilities, parking equipment use, etc. Report illegally parked vehicles, traffic accidents or other emergency or disaster situations to Transportation Shift Supervisor. Attempts to resolve difficult visitor situations and calls for appropriate assistance in irregular situations. May use standard office equipment, use a two-way radio in the course of the work. Maintains logs and records related to the work; reports unusual incidents as specified. Inspects badges and vehicle decals before allowing access to airport security locations to ensure compliance with FAA and airport regulations. May assist with VIP arrivals or departures and perform a variety of similar services. Testifies in court in connection with notices of infraction or citations issues. Help maintain/enforce security policies and procedures throughout assigned areas of the airport. Contributes to the efficiency and effectiveness of the Landside Operations service promise to its guests by participating as an active member of a work team through McCarran At Your Service (MAYS) standards. Closing Date/Time: 9/24/2019 5:00 PM Pacific
Sep 10, 2019
Part Time
About the Position Acts as the first public contact person for the traveling public at McCarranAirport, providing information and assistance at the curbside areas and parking garages as required.This position will work for the Landside Operations Division. This position is part-time and works Sundays and Mondays, 10 hour shifts. Assigned shifts are either 05:15 AM - 03:45 PM, or 03:00 PM - 01:30 AM. Work evening, night, weekend and holiday shifts. Note: This recruitment is limited to the first 350 completed applications received, and will close without further notice when that number is reached, even if it is prior to the closing date posted on this job announcement. The department of Aviation reserves the right to call only the most qualified applicants to the hiring interview. Requirements Graduation from high school (or equivalent) and two years of full-time public contact experience. Conversational proficiency in at least one non-English language is desirable. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Applicants not meeting these requirements will not be considered for employment. Working Conditions: Work evening, night, weekend and holiday shifts.Work outdoors in all weather conditions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination, which must be completed within 24 hours of job offer. Residency Requirement: Employees must maintain a principal place of residency within the boundaries of Clark County and provide proof of compliance with Nevada motor vehicle registration and drivers' license laws within 90 days of employment. Background Check: Employment with the Department of Aviation is contingent upon completion of an education/experience background investigation, a fingerprint-based criminal history record check processed by the FBI, and upon the ability to be granted a security badge as mandated by the Transportation Security Administration. Note: all prospective hires must present two original government issued ID's upon acceptance of job offer. Examples of acceptable ID's include a Passport, Driver's License or DMV issued ID, birth certificate, Social Security card, Voter Registration card, school issued ID with picture, etc. Physical Demands Stamina to stand, be outside, and walk for extended periods of time; mobility to work in a public services setting and use standard office equipment; hearing and speech to communicate in person or over the telephone; vision to read printed materials and a computer screen; strength to lift and maneuver materials and equipment weighing up to 40 pounds with proper equipment. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Examples of Duties Provides directions, information and assistance to the pedestrian traffic in all busy locations, directs them to the proper location and ensures their safety; provides special assistance to disabled guests; assists with crowd control in specific situations. May be called upon to assist passengers with medical emergencies, and other problems; contacts appropriate emergency or airport staff as required; assists with alternative travel arrangements for handicapped or special needs passengers. Directs passengers to the proper locations and helps ensure their safety; provides information to the public regarding flight departure/arrival times, gate locations, baggage handling procedures. Provides surface public and private transportation information and basic tourism information, including points of interest and hotel locations. Provides a variety of information and answers questions of passengers and other visitors regarding such items as airline location, surface transportation, available parking facilities, parking equipment use, etc. Report illegally parked vehicles, traffic accidents or other emergency or disaster situations to Transportation Shift Supervisor. Attempts to resolve difficult visitor situations and calls for appropriate assistance in irregular situations. May use standard office equipment, use a two-way radio in the course of the work. Maintains logs and records related to the work; reports unusual incidents as specified. Inspects badges and vehicle decals before allowing access to airport security locations to ensure compliance with FAA and airport regulations. May assist with VIP arrivals or departures and perform a variety of similar services. Testifies in court in connection with notices of infraction or citations issues. Help maintain/enforce security policies and procedures throughout assigned areas of the airport. Contributes to the efficiency and effectiveness of the Landside Operations service promise to its guests by participating as an active member of a work team through McCarran At Your Service (MAYS) standards. Closing Date/Time: 9/24/2019 5:00 PM Pacific
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
Job Details Level: Entry Job Location: Mercury Air Cargo (AVION) - Los Angeles, CA Salary Range: $15.70 Hourly Job Category: Customer ServiceDuties and Responsibilities Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Notify shippers when shippers when shipments are placed on hold. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft. Verify post flight inventory with documents on hand. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import and/or Export Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls and emails. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Keep workstation clean and organized. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 09/09/2019
Sep 10, 2019
Full Time
Job Details Level: Entry Job Location: Mercury Air Cargo (AVION) - Los Angeles, CA Salary Range: $15.70 Hourly Job Category: Customer ServiceDuties and Responsibilities Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Notify shippers when shippers when shipments are placed on hold. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft. Verify post flight inventory with documents on hand. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import and/or Export Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls and emails. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Keep workstation clean and organized. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 09/09/2019
Posting Title Customer Service Representative Senior Job Requisition Number COA080793 Position Number 109132 Job Type Full-Time Division Name PO WMO-Dispatch Services Minimum Qualifications Graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Notes to Applicants Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all prior work experience that is related to this position, including any work history with the City of Austin. A resume is required to be submitted with the application, but does not substitute for a complete employment application. Please provide an authentic answer to the supplemental questions - do not copy/paste your resume for an answer. A detailed, complete employment application will help us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. If you are selected to interview: Your skill level in some of the competency areas for this job - specifically Microsoft 2013 Excel, Call Center Customer Service Scenarios, Business Writing and Audio Typing - will be assessed through skills testing with a required minimum passing score of 70%. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date A criminal background investigation is required All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $20.47 - $26.04 Commensurate Hours Selected candidates should be able to work both shifts as staff in this position will rotate shifts every six months: Shift A: Sunday - Thursday: 7:00 AM - 3:30 PM Shift B: Tuesday - Friday: 1:00 PM - 10:00 PM & Saturday 7:00 AM - 3:30 PM Employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 09/22/2019 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell Service Center - 3907 South Industrial Blvd. Preferred Qualifications Experience working in a high-volume call center in a senior, lead, or supervisory role Direct experience providing customer service for a utility, government organization, or other similarly regulated environment Experience administering training and new hire orientation Experience with database entry and report writing Intermediate skills and abilities using computer programs such as Microsoft Office, GIS , Computerized Maintenance Management Systems, and customer data and tracking systems Bilingual in English and Spanish Ability to travel to other City of Austin locations, as needed Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Answers complicated customer requests or inquiries concerning services, products, billing, and equipment. Resolves customer issues with one call resolution.Prepares cases for support services and other city departments.Processes corrections to customer accounts.Extracts data from city databases and create reports.Coordinates mailings to customers.Maintains and files all generated service requests.Receives by email, fax, or phone, frontline and escalated inquiries from customers, contractors, and other city departments requiring research, support preparation and reporting.Verifies customer accounts and active services using various databases and software applications.Researches customer account information and history to explain services, charges, and adjustments.Logs customer complaints, creates and updates service requests, and routes to the appropriate department(s) and/or personnel. Responsibilities- Supervision and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic accounting and billing procedures. Knowledge of city practice, policy and procedures. Knowledge of good customer relations practices. Knowledge of credit collection practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Ability to handle conflict and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Do you meet these qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education, or vice-versa (if applicable). Indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Select the statement that best describes your experience in a high-volume call center. I do not have experience in a high-volume call center. I have experience working as a senior, lead, or supervisor in a high-volume call center. I have experience working in a high-volume call center, but not in a senior, lead, or supervisor role * Describe your work experience in a high-volume call center. If it includes working in a senior, lead, or supervisory role, be sure to include the number of employees you oversaw and your responsibilities related to them. (Open Ended Question) * Describe your experience providing customer service for a utility or other government organization. Be sure to list the specific groups of customers that you worked with (ex: residential, commercial, industrial, institutional, etc.) and tell us how you worked with them. (Open Ended Question) * Which statement best describes your experience administering training and new hire orientation? I have no experience with administering training and new hire orientation I have experience administering new hire orientation, but not staff training. I have experience administering staff training, but not new hire orientation. I have experience administering both training and new hire orientation. * Describe your experience with database entry and report writing. Include the name of all database systems you have used. (Open Ended Question) * Which of the following best describes your level of proficiency with Microsoft Word? Basic: skill level includes creating/editing/saving files, applying text formatting, using templates, using spell check, inserting date/time Intermediate: skill level includes formatting pages/sections, margins, tabs, outlines and headers/footers, inserting text boxes, tables and graphs, tracking changes, inserting hyperlinks, protecting documents Advanced: skill level includes using mail merge, creating forms, footnotes and headers, superscripts/subscripts, creating index/concordance, line drawings and macros, importing/exporting files Limited or no MS Word experience, but proficiency with another word processing application such as WordPerfect or Apple Pages No experience with Microsoft Word or other word processing applications * Which of the following best describes your proficiency with Microsoft Outlook? Basic: able to send/receive emails and schedule calendar items Intermediate: able to reply/forward email, use mail options to mark messages as confidential/high priority, set up read receipts, send meeting notices, set up task lists Advanced: able to view calendar conflicts for multiple users, manage email/calendar for other users, set up rules & alerts, resend/recall emails, assign/track completion status of tasks I do not have experience with Microsoft Outlook, but have experience with a similar office productivity software such as Lotus Notes or Novell GroupWise I do not have experience with Microsoft Outlook * Please describe your experience with GIS, including software used. (Open Ended Question) * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Describe your experience using an enterprise asset management or computerized maintenance management system. Include the system name(s). (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual fluency level. I speak both English and Spanish fluently I speak some Spanish I understand some Spanish I am fluent in English only * This position is classified as an "essential" position, meaning you will be required to work during holidays and bad weather (ice storms, flooding, etc.) when the City is otherwise closed. Will you be able to work this kind of schedule? Yes No * Are you able to travel to other City of Austin work locations, as needed? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents
Sep 09, 2019
Full Time
Posting Title Customer Service Representative Senior Job Requisition Number COA080793 Position Number 109132 Job Type Full-Time Division Name PO WMO-Dispatch Services Minimum Qualifications Graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Notes to Applicants Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all prior work experience that is related to this position, including any work history with the City of Austin. A resume is required to be submitted with the application, but does not substitute for a complete employment application. Please provide an authentic answer to the supplemental questions - do not copy/paste your resume for an answer. A detailed, complete employment application will help us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. If you are selected to interview: Your skill level in some of the competency areas for this job - specifically Microsoft 2013 Excel, Call Center Customer Service Scenarios, Business Writing and Audio Typing - will be assessed through skills testing with a required minimum passing score of 70%. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date A criminal background investigation is required All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $20.47 - $26.04 Commensurate Hours Selected candidates should be able to work both shifts as staff in this position will rotate shifts every six months: Shift A: Sunday - Thursday: 7:00 AM - 3:30 PM Shift B: Tuesday - Friday: 1:00 PM - 10:00 PM & Saturday 7:00 AM - 3:30 PM Employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 09/22/2019 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell Service Center - 3907 South Industrial Blvd. Preferred Qualifications Experience working in a high-volume call center in a senior, lead, or supervisory role Direct experience providing customer service for a utility, government organization, or other similarly regulated environment Experience administering training and new hire orientation Experience with database entry and report writing Intermediate skills and abilities using computer programs such as Microsoft Office, GIS , Computerized Maintenance Management Systems, and customer data and tracking systems Bilingual in English and Spanish Ability to travel to other City of Austin locations, as needed Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Answers complicated customer requests or inquiries concerning services, products, billing, and equipment. Resolves customer issues with one call resolution.Prepares cases for support services and other city departments.Processes corrections to customer accounts.Extracts data from city databases and create reports.Coordinates mailings to customers.Maintains and files all generated service requests.Receives by email, fax, or phone, frontline and escalated inquiries from customers, contractors, and other city departments requiring research, support preparation and reporting.Verifies customer accounts and active services using various databases and software applications.Researches customer account information and history to explain services, charges, and adjustments.Logs customer complaints, creates and updates service requests, and routes to the appropriate department(s) and/or personnel. Responsibilities- Supervision and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic accounting and billing procedures. Knowledge of city practice, policy and procedures. Knowledge of good customer relations practices. Knowledge of credit collection practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Ability to handle conflict and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Do you meet these qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements, account for the years of related experience, and explain any substitutions of experience for education, or vice-versa (if applicable). Indicate the position(s) listed on your application that support(s) your answer. (Open Ended Question) * Select the statement that best describes your experience in a high-volume call center. I do not have experience in a high-volume call center. I have experience working as a senior, lead, or supervisor in a high-volume call center. I have experience working in a high-volume call center, but not in a senior, lead, or supervisor role * Describe your work experience in a high-volume call center. If it includes working in a senior, lead, or supervisory role, be sure to include the number of employees you oversaw and your responsibilities related to them. (Open Ended Question) * Describe your experience providing customer service for a utility or other government organization. Be sure to list the specific groups of customers that you worked with (ex: residential, commercial, industrial, institutional, etc.) and tell us how you worked with them. (Open Ended Question) * Which statement best describes your experience administering training and new hire orientation? I have no experience with administering training and new hire orientation I have experience administering new hire orientation, but not staff training. I have experience administering staff training, but not new hire orientation. I have experience administering both training and new hire orientation. * Describe your experience with database entry and report writing. Include the name of all database systems you have used. (Open Ended Question) * Which of the following best describes your level of proficiency with Microsoft Word? Basic: skill level includes creating/editing/saving files, applying text formatting, using templates, using spell check, inserting date/time Intermediate: skill level includes formatting pages/sections, margins, tabs, outlines and headers/footers, inserting text boxes, tables and graphs, tracking changes, inserting hyperlinks, protecting documents Advanced: skill level includes using mail merge, creating forms, footnotes and headers, superscripts/subscripts, creating index/concordance, line drawings and macros, importing/exporting files Limited or no MS Word experience, but proficiency with another word processing application such as WordPerfect or Apple Pages No experience with Microsoft Word or other word processing applications * Which of the following best describes your proficiency with Microsoft Outlook? Basic: able to send/receive emails and schedule calendar items Intermediate: able to reply/forward email, use mail options to mark messages as confidential/high priority, set up read receipts, send meeting notices, set up task lists Advanced: able to view calendar conflicts for multiple users, manage email/calendar for other users, set up rules & alerts, resend/recall emails, assign/track completion status of tasks I do not have experience with Microsoft Outlook, but have experience with a similar office productivity software such as Lotus Notes or Novell GroupWise I do not have experience with Microsoft Outlook * Please describe your experience with GIS, including software used. (Open Ended Question) * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Describe your experience using an enterprise asset management or computerized maintenance management system. Include the system name(s). (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual fluency level. I speak both English and Spanish fluently I speak some Spanish I understand some Spanish I am fluent in English only * This position is classified as an "essential" position, meaning you will be required to work during holidays and bad weather (ice storms, flooding, etc.) when the City is otherwise closed. Will you be able to work this kind of schedule? Yes No * Are you able to travel to other City of Austin work locations, as needed? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents
City of Scottsdale, Arizona
Scottsdale, AZ, United States
Introduction Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation's most desirable communities to live in, visit and do business in. Check out more about Scottsdale . About the Position: There is currently one vacancy for a Customer Service Representative in the City's Community Assistance Office (CAO.) The CAO provides assistance to a diverse population through various federally funded low-income programs. This position will primarily support the Section 8 Housing Choice Voucher (HCV) Program and assist the CAO Administrative Secretary. This position requires the ability to multi-task, assist persons on the phone and in-person, meet critical deadlines, perform various administrative tasks and work in a high-paced environment. The Customer Service Representative is the first point of contact for all persons calling and visiting the CAO. Work hours are Monday - Friday, 8:00 a.m. -5:00 p.m. but are subject to change. A Customer Service Representative may perform: public relations, moderately complex clerical and accounting work, cashiering, customer service, cash reconciliation duties andcopier/printer cash collection. Selection Process: Applicants whose education, training and experience most closely meet the standards of this position may be invited to participate in a selection process to include an oral board interview. Final selection is contingent upon a background check which includes: Criminal Background Screening Minimum Qualifications Education and Experience A high school diploma or General Educational Development (GED)equivalent. One year of recent customer service or public contact experience. Must have cash handling and clerical experience. Licensing, Certifications, and Other Requirements Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following tasks: Assists customers in person and on the telephone with questions and providing a variety of information. Answers multiple telephone lines and directs inquiries to the appropriate staff member. Calculates fees, accepts and receives payments owed to the city, and completes daily balancing of payments received. Operates a specialized software and information systems. Operates a computer to prepare a variety of documents for distribution; creates, maintains and/or updates confidential records, and produces support materials used for publication or distribution. Sets-up paper and electronicfile folders; sorts and files material; retrieves filed materials. Orders and receives office supplies, materials and services. Overseesthe work of part-time/seasonal employees, depending on assignment. Performs other duties as assigned. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry materials weighing up to 20 pounds. Click here to view the full job description for this position . The City of Scottsdale reserves the right to change this process at any time. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 9/16/2019 11:59 PM Arizona
Sep 09, 2019
Full Time
Introduction Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation's most desirable communities to live in, visit and do business in. Check out more about Scottsdale . About the Position: There is currently one vacancy for a Customer Service Representative in the City's Community Assistance Office (CAO.) The CAO provides assistance to a diverse population through various federally funded low-income programs. This position will primarily support the Section 8 Housing Choice Voucher (HCV) Program and assist the CAO Administrative Secretary. This position requires the ability to multi-task, assist persons on the phone and in-person, meet critical deadlines, perform various administrative tasks and work in a high-paced environment. The Customer Service Representative is the first point of contact for all persons calling and visiting the CAO. Work hours are Monday - Friday, 8:00 a.m. -5:00 p.m. but are subject to change. A Customer Service Representative may perform: public relations, moderately complex clerical and accounting work, cashiering, customer service, cash reconciliation duties andcopier/printer cash collection. Selection Process: Applicants whose education, training and experience most closely meet the standards of this position may be invited to participate in a selection process to include an oral board interview. Final selection is contingent upon a background check which includes: Criminal Background Screening Minimum Qualifications Education and Experience A high school diploma or General Educational Development (GED)equivalent. One year of recent customer service or public contact experience. Must have cash handling and clerical experience. Licensing, Certifications, and Other Requirements Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following tasks: Assists customers in person and on the telephone with questions and providing a variety of information. Answers multiple telephone lines and directs inquiries to the appropriate staff member. Calculates fees, accepts and receives payments owed to the city, and completes daily balancing of payments received. Operates a specialized software and information systems. Operates a computer to prepare a variety of documents for distribution; creates, maintains and/or updates confidential records, and produces support materials used for publication or distribution. Sets-up paper and electronicfile folders; sorts and files material; retrieves filed materials. Orders and receives office supplies, materials and services. Overseesthe work of part-time/seasonal employees, depending on assignment. Performs other duties as assigned. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry materials weighing up to 20 pounds. Click here to view the full job description for this position . The City of Scottsdale reserves the right to change this process at any time. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 9/16/2019 11:59 PM Arizona
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of recreation programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Non-smoker Bi-lingual in Spanish CONDITIONS OF EMPLOYMENT Must pass a drug screen, job placement assessment, and background check. Must have Class C Texas Driver's License No visible body piercing or tattoos. Must be able to work days, nights, weekends, and holidays. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort involving some combination of kneeling, crouching, lifting, carrying, pushing, and/or pulling of objects and materials of moderate weight (20-50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communication ability. Closing Date/Time: Continuous
Sep 07, 2019
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of recreation programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Non-smoker Bi-lingual in Spanish CONDITIONS OF EMPLOYMENT Must pass a drug screen, job placement assessment, and background check. Must have Class C Texas Driver's License No visible body piercing or tattoos. Must be able to work days, nights, weekends, and holidays. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort involving some combination of kneeling, crouching, lifting, carrying, pushing, and/or pulling of objects and materials of moderate weight (20-50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communication ability. Closing Date/Time: Continuous
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
We Service Private Jets! Training Provided! Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.Expectations: Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. Arranging services including hotel, catering, and ground transportation. Coordinating aircraft services, such as fuel and hangar storage. Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educating customers on available services, promotions and programs. Processing customer invoices. Answering customer questions and resolving issues as necessary. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal, and written communication skills. Proficient computer skills. Must possess a valid state Driver's License. Previous customer service experience preferred. Previous FBO experience a plus. An Equal Opportunity Employer M/F/Disability/Vet
Date posted: 09/05/2019
Sep 06, 2019
Full Time
We Service Private Jets! Training Provided! Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.Expectations: Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. Arranging services including hotel, catering, and ground transportation. Coordinating aircraft services, such as fuel and hangar storage. Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educating customers on available services, promotions and programs. Processing customer invoices. Answering customer questions and resolving issues as necessary. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal, and written communication skills. Proficient computer skills. Must possess a valid state Driver's License. Previous customer service experience preferred. Previous FBO experience a plus. An Equal Opportunity Employer M/F/Disability/Vet
Date posted: 09/05/2019
Retail Storekeepers perform merchandising and inventory control duties to maximize profits in a retail store or e-Commerce environment which includes canteen stores and coffee shops in correctional facilities and other State retail operations. This position is located at Tonopah Conservation Camp (TCC), in Tonopah, Nevada. Hours of operations are 8:00 a.m. to 6:30 p.m., Tuesday - Friday. These hours are subject to change; depending on the needs of the agency. The Retail Storekeeper 2 (RSK) 2), works under the direction of the Retail Storekeeper 4 (RSK 4), at Tonopah Conservation Camp. This position requires the employee to supervise and work with inmates. The Retail Storekeeper is responsible for processing daily inmate orders and distributing them through a secure service window; responsible for developing and implementing sound stock control and merchandising to maximize and sale profits; observe safe practices at all times; adhere to tool/equipment control administrative regulations and institutional procedures; and ensure safety training is ongoing. Closing Date/Time:
Sep 06, 2019
Full Time
Retail Storekeepers perform merchandising and inventory control duties to maximize profits in a retail store or e-Commerce environment which includes canteen stores and coffee shops in correctional facilities and other State retail operations. This position is located at Tonopah Conservation Camp (TCC), in Tonopah, Nevada. Hours of operations are 8:00 a.m. to 6:30 p.m., Tuesday - Friday. These hours are subject to change; depending on the needs of the agency. The Retail Storekeeper 2 (RSK) 2), works under the direction of the Retail Storekeeper 4 (RSK 4), at Tonopah Conservation Camp. This position requires the employee to supervise and work with inmates. The Retail Storekeeper is responsible for processing daily inmate orders and distributing them through a secure service window; responsible for developing and implementing sound stock control and merchandising to maximize and sale profits; observe safe practices at all times; adhere to tool/equipment control administrative regulations and institutional procedures; and ensure safety training is ongoing. Closing Date/Time:
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
The Beauty Advisor is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Beauty Advisors deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Beauty Advisor is to adhere to and achieve high quality of retailing standards. The Beauty Advisor will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:• Provide high quality customer service. • Achieve and exceed sales targets. • Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. • Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:• Ability to communicate effectively to provide excellent customer service. • Ability to work in a fast-paced, high pressure environment. • 1-2 years of retail experience with accurate and quick transaction handling. • Must be available to work during store operating hours of 6:00 a.m. - 12:30 a.m. • Bilingual in Mandarin and English preferred.
Date posted: 09/04/2019
Sep 05, 2019
Full Time
The Beauty Advisor is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Beauty Advisors deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Beauty Advisor is to adhere to and achieve high quality of retailing standards. The Beauty Advisor will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service.Key Responsibilities:• Provide high quality customer service. • Achieve and exceed sales targets. • Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. • Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changesKey Requirements:• Ability to communicate effectively to provide excellent customer service. • Ability to work in a fast-paced, high pressure environment. • 1-2 years of retail experience with accurate and quick transaction handling. • Must be available to work during store operating hours of 6:00 a.m. - 12:30 a.m. • Bilingual in Mandarin and English preferred.
Date posted: 09/04/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
General Responsibilities The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles. The key responsibilities and accountabilities are:Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and proceduresPersonally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly mannerProvide the customer with an invoice and a full explanation of their chargesResolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.Check fuel level and mileage and clearly explain final charges to the customerSecure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfactionMaintain appearance appropriate for providing best in class customer service in accordance with established guidelinesTo carry out any other duties requested by the managers/Team Leaders.Keep work area organized and free of clutter Mandatory Requirements Educational Background:High School Diploma or equivalent Basic Qualifications:Passion for customer service and attention to detail - Goes the extra mileA minimum of one year of sales or customer experience in a high volume or service oriented environmentProven strong sales and closing skills and the ability to friendly, engaging mannerBasic computer proficiencyMust be able to: Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skillsDemonstrate professionalism and interpersonal skillsProven experience of working well within a team.100% customer focus, with proven experience within a customer facing environmentWork flexible shifts including weekends and holidays; and work overtime as requiredWork outdoors during all weather conditionsStand for long periods of timeLift up to 45 pounds EEO Statement Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Date posted: 09/03/2019
Sep 04, 2019
Full Time
General Responsibilities The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles. The key responsibilities and accountabilities are:Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and proceduresPersonally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly mannerProvide the customer with an invoice and a full explanation of their chargesResolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.Check fuel level and mileage and clearly explain final charges to the customerSecure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfactionMaintain appearance appropriate for providing best in class customer service in accordance with established guidelinesTo carry out any other duties requested by the managers/Team Leaders.Keep work area organized and free of clutter Mandatory Requirements Educational Background:High School Diploma or equivalent Basic Qualifications:Passion for customer service and attention to detail - Goes the extra mileA minimum of one year of sales or customer experience in a high volume or service oriented environmentProven strong sales and closing skills and the ability to friendly, engaging mannerBasic computer proficiencyMust be able to: Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skillsDemonstrate professionalism and interpersonal skillsProven experience of working well within a team.100% customer focus, with proven experience within a customer facing environmentWork flexible shifts including weekends and holidays; and work overtime as requiredWork outdoors during all weather conditionsStand for long periods of timeLift up to 45 pounds EEO Statement Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Date posted: 09/03/2019
McCarran International Airport
Las Vegas, NV, United States
About the Position This position is part-time and works twoconsecutive days, 10 hour shifts. Assigned shifts areeither: 10:00 AM - 8:30 PM, 12:00 PM - 10:30 PM, or 3:00 PM - 1:30 AM. Work evenings, nights, weekends, and holidays. Acts as the first public contact person for International traveling public at McCarran International Airport, providing information and assistance in the Customs Processing area and provides information and assistance as required. This recruitment will establish an Open Competitive and Promotional list to fill current and/or future vacancies which may occur within the next six months. Note: This recruitment is limited to the first 450 completed applications received, and will close without further notice when that number is reached, even if it is prior to the closing date posted on this job announcement. The Department of Aviationreserves the right to call only the most qualified applicants to the hiring interview. Requirements Graduation from high school (or equivalent) and two years of full-time public contact experience. Conversational proficiency in at least one non-English language is desirable. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Applicants not meeting these requirements will not be considered for employment. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination, which must be completed within 24 hours of job offer. Residency Requirement: Permanent employees must maintain a principal place of residency within the boundaries of Clark County and provide proof of compliance with Nevada motor vehicle registration and drivers' license laws within 90 days of employment. Background Check: Employment with the Department of Aviation is contingent upon completion of an education/experience background investigation, a fingerprint-based criminal history record check processed by the FBI, and upon the ability to be granted a security badge as mandated by the Transportation Security Administration. Note: all prospective hires must present two original government issued ID's upon acceptance of job offer. Examples of acceptable ID's include a Passport, Driver's License or DMV issued ID, birth certificate, Social Security card, Voter Registration card, school issued ID with picture, etc. Customs and Border Protection Security Seal Program: Employment with the Department of Aviation in this job title is contingent upon a five year employment and residency history record check and the ability to present original identity based documentation in order to meet the requirements for a Security Seal. Physical Demands Stamina to stand and walk for extended periods of time; mobility to work in a public services setting and use standard office equipment; hearing and speech to communicate in person or over the telephone; vision to read printed materials and a computer screen; strength to lift and maneuver materials and equipment weighing up to 40 pounds with proper equipment. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Examples of Duties Staffs an information booth at an airport facility and provides information to the public regarding flight departure/arrival times, gate locations, baggage and cargo handling procedures and flight planning assistance. Provides surface public and private transportation information and basic tourism information, including points of interest and hotel locations. Provides information on international traveling requirements, such as custom's procedures. Provides information on concessionaire types and locations. Maintains passenger line management and the set-up and breakdown of stanchions for queuing. Serve as roving ambassadors in various areas of the airport assisting passengers. Help maintain/enforce security policies and procedures throughout assigned areas of the airport. May be called upon to assist passengers with medical emergencies, and other problems; contacts appropriate emergency or airport staff as required; assists with alternative travel arrangements for handicapped or special needs passengers. Directs passengers to the proper locations and helps ensure their safety; provides special assistance to disabled patrons; assists with crowd control in specified situations. Contributes to the efficiency and effectiveness of the unit's service to its guests by participating as an active member of a work team through McCarran At Your Service (MAYS) standards. Closing Date/Time: 9/20/2019 5:00 PM Pacific
Aug 30, 2019
Part Time
About the Position This position is part-time and works twoconsecutive days, 10 hour shifts. Assigned shifts areeither: 10:00 AM - 8:30 PM, 12:00 PM - 10:30 PM, or 3:00 PM - 1:30 AM. Work evenings, nights, weekends, and holidays. Acts as the first public contact person for International traveling public at McCarran International Airport, providing information and assistance in the Customs Processing area and provides information and assistance as required. This recruitment will establish an Open Competitive and Promotional list to fill current and/or future vacancies which may occur within the next six months. Note: This recruitment is limited to the first 450 completed applications received, and will close without further notice when that number is reached, even if it is prior to the closing date posted on this job announcement. The Department of Aviationreserves the right to call only the most qualified applicants to the hiring interview. Requirements Graduation from high school (or equivalent) and two years of full-time public contact experience. Conversational proficiency in at least one non-English language is desirable. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Applicants not meeting these requirements will not be considered for employment. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination, which must be completed within 24 hours of job offer. Residency Requirement: Permanent employees must maintain a principal place of residency within the boundaries of Clark County and provide proof of compliance with Nevada motor vehicle registration and drivers' license laws within 90 days of employment. Background Check: Employment with the Department of Aviation is contingent upon completion of an education/experience background investigation, a fingerprint-based criminal history record check processed by the FBI, and upon the ability to be granted a security badge as mandated by the Transportation Security Administration. Note: all prospective hires must present two original government issued ID's upon acceptance of job offer. Examples of acceptable ID's include a Passport, Driver's License or DMV issued ID, birth certificate, Social Security card, Voter Registration card, school issued ID with picture, etc. Customs and Border Protection Security Seal Program: Employment with the Department of Aviation in this job title is contingent upon a five year employment and residency history record check and the ability to present original identity based documentation in order to meet the requirements for a Security Seal. Physical Demands Stamina to stand and walk for extended periods of time; mobility to work in a public services setting and use standard office equipment; hearing and speech to communicate in person or over the telephone; vision to read printed materials and a computer screen; strength to lift and maneuver materials and equipment weighing up to 40 pounds with proper equipment. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Examples of Duties Staffs an information booth at an airport facility and provides information to the public regarding flight departure/arrival times, gate locations, baggage and cargo handling procedures and flight planning assistance. Provides surface public and private transportation information and basic tourism information, including points of interest and hotel locations. Provides information on international traveling requirements, such as custom's procedures. Provides information on concessionaire types and locations. Maintains passenger line management and the set-up and breakdown of stanchions for queuing. Serve as roving ambassadors in various areas of the airport assisting passengers. Help maintain/enforce security policies and procedures throughout assigned areas of the airport. May be called upon to assist passengers with medical emergencies, and other problems; contacts appropriate emergency or airport staff as required; assists with alternative travel arrangements for handicapped or special needs passengers. Directs passengers to the proper locations and helps ensure their safety; provides special assistance to disabled patrons; assists with crowd control in specified situations. Contributes to the efficiency and effectiveness of the unit's service to its guests by participating as an active member of a work team through McCarran At Your Service (MAYS) standards. Closing Date/Time: 9/20/2019 5:00 PM Pacific
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
Who we are: Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products and a seamless rental experience. With nearly $3 billion in revenue and a presence in over 100 countries worldwide, it is no wonder we are a global leader in the car rental industry. In the USA, we are experiencing over 30% growth for the last several years, which provides great career opportunities in the future for the right candidates. Sixt hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. Sixt is more than just renting cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit. What to expect: As a Customer Service Agent, you will deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. What you'll do to be Sixt-cessful: Welcome all customers as they arrive on the lot Ask about their experience with Sixt; recording feedback to improve future rental experience Make sure customers have all personal belongings from the vehicle Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report Use proper statement to determine if vehicle is being returned with full tank of gas Advise and review rental charges, providing an accurate receipt to the customer Provide information regarding transportation to the airport terminal Complete a service alert for any mechanical and or body damage communicated by the customers Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location Keep lot organized for ease of access and traffic flow Work in outdoor weather conditions including direct sunlight, rain, heat or cold Perform other job duties as assigned to meet the business needs. What you'll need: High school diploma or GED Minimum 1-year customer service experience Must be at least 21 and have a valid driver's license with a clean driving record Exceptional interpersonal and relationship building skills Strong verbal and written communication skills Strong organizational skills and the ability to multi-task Ability to manage stressful or unusual situations to maintain good customer service Basic computer navigation skills and knowledge of Microsoft Office applications Ability to work 40 hours per week including day and/or evening hours Likely to require at least 5-10% travel, some of which may be by airplane Must be willing to wear company uniforms Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Ability to communicate in other languages is a plus.
Date posted: 08/29/2019
Aug 30, 2019
Full Time
Who we are: Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products and a seamless rental experience. With nearly $3 billion in revenue and a presence in over 100 countries worldwide, it is no wonder we are a global leader in the car rental industry. In the USA, we are experiencing over 30% growth for the last several years, which provides great career opportunities in the future for the right candidates. Sixt hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. Sixt is more than just renting cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit. What to expect: As a Customer Service Agent, you will deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. What you'll do to be Sixt-cessful: Welcome all customers as they arrive on the lot Ask about their experience with Sixt; recording feedback to improve future rental experience Make sure customers have all personal belongings from the vehicle Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report Use proper statement to determine if vehicle is being returned with full tank of gas Advise and review rental charges, providing an accurate receipt to the customer Provide information regarding transportation to the airport terminal Complete a service alert for any mechanical and or body damage communicated by the customers Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location Keep lot organized for ease of access and traffic flow Work in outdoor weather conditions including direct sunlight, rain, heat or cold Perform other job duties as assigned to meet the business needs. What you'll need: High school diploma or GED Minimum 1-year customer service experience Must be at least 21 and have a valid driver's license with a clean driving record Exceptional interpersonal and relationship building skills Strong verbal and written communication skills Strong organizational skills and the ability to multi-task Ability to manage stressful or unusual situations to maintain good customer service Basic computer navigation skills and knowledge of Microsoft Office applications Ability to work 40 hours per week including day and/or evening hours Likely to require at least 5-10% travel, some of which may be by airplane Must be willing to wear company uniforms Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Ability to communicate in other languages is a plus.
Date posted: 08/29/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
General Responsibilities The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel needs. The key responsibilities and accountability are:Effectively communicate and offer ancillary products and services to enhance customer's travel experience.Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.Achieve personal sales goals while supporting the goals of the team.Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and proceduresQualify and process customer rentals with accuracy and attention to detail.Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.Resolve customer issues and concerns professionally using effective customer service techniques.Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines. Mandatory Requirements Educational Background: High School Diploma or equivalent Professional Experiences: A minimum of one year of sales or customer experience in a high volume or service oriented environment Passion for customer service and attention to detail - Goes the extra mile Proven strong sales and closing skills and the ability to friendly, engaging manner Motivated to achieve and exceed targeted goalsKnowledge: Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems Proficiency in English Must be able to:Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.Have the competitive drive and confidence to succeed in a commission-based environment.Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.Demonstrate sales, professionalism and interpersonal skills.Show a high level of ownership, accountability and initiative.Show proven experience of working well within a team.Work flexible shifts including weekends and holidays; and work overtime as required.Work outdoors during all weather conditions.Stand for long periods of time.Physical Requirements:Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required. EEO Statement Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Date posted: 08/29/2019
Aug 30, 2019
Full Time
General Responsibilities The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel needs. The key responsibilities and accountability are:Effectively communicate and offer ancillary products and services to enhance customer's travel experience.Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.Achieve personal sales goals while supporting the goals of the team.Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and proceduresQualify and process customer rentals with accuracy and attention to detail.Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.Resolve customer issues and concerns professionally using effective customer service techniques.Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines. Mandatory Requirements Educational Background: High School Diploma or equivalent Professional Experiences: A minimum of one year of sales or customer experience in a high volume or service oriented environment Passion for customer service and attention to detail - Goes the extra mile Proven strong sales and closing skills and the ability to friendly, engaging manner Motivated to achieve and exceed targeted goalsKnowledge: Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems Proficiency in English Must be able to:Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.Have the competitive drive and confidence to succeed in a commission-based environment.Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.Demonstrate sales, professionalism and interpersonal skills.Show a high level of ownership, accountability and initiative.Show proven experience of working well within a team.Work flexible shifts including weekends and holidays; and work overtime as required.Work outdoors during all weather conditions.Stand for long periods of time.Physical Requirements:Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required. EEO Statement Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Date posted: 08/29/2019
City of Taylor, MI
City of Taylor, Michigan, United States
The City of Taylor is seeking candidates for a Concession Staff position. The position will be located at the Taylor Sportsplex, within the City of Taylor. There is no required experience for this position. POSITION SUMMARY : This position will be responsible for conducting basic concession operations before, during and after the events that are hosted at the Taylor Sportsplex. Events at the Taylor Sportsplex range from nightly hockey games, to weekend long group events such as hockey showcases/tournaments, high school commencement ceremonies, in-line hockey tournaments and other large group events. ESSENTIAL JOB FUNCTIONS: (Key Tasks and Responsibilities; other duties may be assigned by the Director and/or designee) Possess excellent customer service skills Prepare concession prior to opening (ensure refrigerators are stocked, cooking areas are clean, set out condiments, etc.) Prepare food for sale Ability to learn to operate cash register Ability to learn to cash out cash register at the end of your shift Willingness to clean all used food preparation equipment and stations, as well as stock inventory in order to ensure that it is acceptable for the next shift PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift, handle, and carry, supply, small-wares, equipment, garbage bags, supplies and paper goods at a minimum of 10 pounds constantly and up to 25 pounds occasionally. Must be able to occasionally stand for multiple hours at a time. Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to be able to clean certain areas. Must be able to communicate effectively and listen attentively to employees and customers. Must be able to work the hours necessary to ensure that the Taylor Sportsplex, as a building, is maintained in a cleanly manner primarily during large events, and is in good order for either the afternoon shift to come in, or the morning shift to take over the next day. Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.
Aug 29, 2019
Part Time
The City of Taylor is seeking candidates for a Concession Staff position. The position will be located at the Taylor Sportsplex, within the City of Taylor. There is no required experience for this position. POSITION SUMMARY : This position will be responsible for conducting basic concession operations before, during and after the events that are hosted at the Taylor Sportsplex. Events at the Taylor Sportsplex range from nightly hockey games, to weekend long group events such as hockey showcases/tournaments, high school commencement ceremonies, in-line hockey tournaments and other large group events. ESSENTIAL JOB FUNCTIONS: (Key Tasks and Responsibilities; other duties may be assigned by the Director and/or designee) Possess excellent customer service skills Prepare concession prior to opening (ensure refrigerators are stocked, cooking areas are clean, set out condiments, etc.) Prepare food for sale Ability to learn to operate cash register Ability to learn to cash out cash register at the end of your shift Willingness to clean all used food preparation equipment and stations, as well as stock inventory in order to ensure that it is acceptable for the next shift PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift, handle, and carry, supply, small-wares, equipment, garbage bags, supplies and paper goods at a minimum of 10 pounds constantly and up to 25 pounds occasionally. Must be able to occasionally stand for multiple hours at a time. Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to be able to clean certain areas. Must be able to communicate effectively and listen attentively to employees and customers. Must be able to work the hours necessary to ensure that the Taylor Sportsplex, as a building, is maintained in a cleanly manner primarily during large events, and is in good order for either the afternoon shift to come in, or the morning shift to take over the next day. Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.
City of Taylor, MI
City of Taylor, Michigan, United States
The City of Taylor is seeking candidates for an event staff position. The position will be located at the Taylor Sportsplex, within the City of Taylor. There is no required experience for this position. POSITION SUMMARY : This position will be responsible for conducting basic building operations before, during and after the events that are hosted at the Taylor Sportsplex. Events at the Taylor Sportsplex range from nightly hockey games, to weekend long group events such as hockey showcases/tournaments, high school commencement ceremonies, in-line hockey tournaments and other large group events. ESSENTIAL JOB FUNCTIONS: (Key Tasks and Responsibilities; other duties may be assigned by the Director and/or designee) Possess excellent customer service skills To keep score and time during ice hockey games hosted at the Taylor Sportsplex. To ensure that the arenas, lobby area and outdoor areas of the Taylor Sportsplex are kept clean and clear of garbage. To carry out basic preparatory operations as needed for certain large events, e.g. helping to set up staging equipment for commencement ceremonies, or hanging a banner somewhere around the building. PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift, handle, and carry, supply, small-wares, equipment, garbage bags, supplies and paper goods at a minimum of 10 pounds constantly and up to 100 pounds occasionally. Must be able to occasionally stand for multiple hours at a time. Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to be able to clean certain areas. Must be able to communicate effectively and listen attentively to employees, vendors and customers. Must be able to work the hours necessary to ensure that the Taylor Sportsplex, as a building, is maintained in a cleanly manner primarily during large events, and is in good order for either the afternoon shift to come in, or the morning shift to take over the next day. Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.
Aug 29, 2019
Part Time
The City of Taylor is seeking candidates for an event staff position. The position will be located at the Taylor Sportsplex, within the City of Taylor. There is no required experience for this position. POSITION SUMMARY : This position will be responsible for conducting basic building operations before, during and after the events that are hosted at the Taylor Sportsplex. Events at the Taylor Sportsplex range from nightly hockey games, to weekend long group events such as hockey showcases/tournaments, high school commencement ceremonies, in-line hockey tournaments and other large group events. ESSENTIAL JOB FUNCTIONS: (Key Tasks and Responsibilities; other duties may be assigned by the Director and/or designee) Possess excellent customer service skills To keep score and time during ice hockey games hosted at the Taylor Sportsplex. To ensure that the arenas, lobby area and outdoor areas of the Taylor Sportsplex are kept clean and clear of garbage. To carry out basic preparatory operations as needed for certain large events, e.g. helping to set up staging equipment for commencement ceremonies, or hanging a banner somewhere around the building. PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift, handle, and carry, supply, small-wares, equipment, garbage bags, supplies and paper goods at a minimum of 10 pounds constantly and up to 100 pounds occasionally. Must be able to occasionally stand for multiple hours at a time. Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to be able to clean certain areas. Must be able to communicate effectively and listen attentively to employees, vendors and customers. Must be able to work the hours necessary to ensure that the Taylor Sportsplex, as a building, is maintained in a cleanly manner primarily during large events, and is in good order for either the afternoon shift to come in, or the morning shift to take over the next day. Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
Overview JBT Airport Services is an industry leading, dedicated provider of Maintenance Services to Airlines throughout North America. Our maintenance services cover the full range of service from 24 hour, 7 day per week on-site service and emergency call out, to periodic maintenance of equipment based on technical visits quarterly, semi-annually, and/or annually with supplementary emergency support and call out as needed. OUR BENEFITS As a member of the JBT team, you will enjoy a competitive benefits package that includes medical, dental, and vision coverage + 401K. This position is located at the Los Angeles International Airport in Los Angeles, California . Responsibilities Provide daily oversight and direction of hourly employee teams to ensure operational excellence; including personnel scheduling, work order, safety, and productivity plans, material availability, and the handling and resolution of employee issues. Responsible for the smooth operation of baggage and material handling systems. Monitor projects to ensure procedures, materials and equipment installation to comply with approved project plans and specifications, Communicate and coordinate with stakeholders during operation and in cases of breakdown. Create backup plans in case of breakdown. Commit to deliver performance improvements. Liaison with Site Manager on the impact of operations in the delivery of day-to-day maintenance activities. Examine, re-engineering operations; implementing new strategies and procedures. Ensures project documents are complete, current, and stored appropriately. Provide support to the Site Manager in overseeing operational performance. Comply with company safety program and trainings Perform other duties as assigned or needed. PHYSICAL DEMANDS: While performing the duties of Baggage Handling System Manager, the employee is regularly required to stand; walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 70 pounds. Ability to work in outside weather conditions on an airport ramp around aircrafts and the confined areas of baggage conveyor systems. Specific vision abilities required by this job include good close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand / eye coordination is required. WORK ENVIRONMENT: The primary work environment is similar to an office environment. However, the Baggage Handling System Manager must have the ability to conduct business in outside weather conditions, near moving machinery parts; on an active Airport ramp; near vehicles and jet aircraft. Qualifications High School Diploma or GED equivalent, with a preference for higher education and/or specialized training/certifications. Valid Driver's License. 5+ years' experience in the area of airport maintenance services is preferred. 5+ years of baggage handling systems and/or airport ground systems experience preferred. 3+ years supervisory experience required. Familiarity with airport equipment (baggage handling, boarding bridges, PC Air, 400 Hz, ground support equipment) maintenance a plus. Mechanical and electrical experience preferred. Ability to communicate effectively, both orally and in writing. Knowledge of federal, state and local codes and regulations. Computer skills with knowledge of Microsoft Word and Excel. Ability to be badged to work in secure areas of an airport. Ability to work 1st, 2nd, or 3rd shift including weekends and holidays in a 24/7 work environment. The employee may be required to travel for training purposes or other job needs. AN EQUAL OPPORTUNITY EMPLOYER It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities. If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org . You may also call Megan Meagrow at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.
Date posted: 08/28/2019
Aug 29, 2019
Full Time
Overview JBT Airport Services is an industry leading, dedicated provider of Maintenance Services to Airlines throughout North America. Our maintenance services cover the full range of service from 24 hour, 7 day per week on-site service and emergency call out, to periodic maintenance of equipment based on technical visits quarterly, semi-annually, and/or annually with supplementary emergency support and call out as needed. OUR BENEFITS As a member of the JBT team, you will enjoy a competitive benefits package that includes medical, dental, and vision coverage + 401K. This position is located at the Los Angeles International Airport in Los Angeles, California . Responsibilities Provide daily oversight and direction of hourly employee teams to ensure operational excellence; including personnel scheduling, work order, safety, and productivity plans, material availability, and the handling and resolution of employee issues. Responsible for the smooth operation of baggage and material handling systems. Monitor projects to ensure procedures, materials and equipment installation to comply with approved project plans and specifications, Communicate and coordinate with stakeholders during operation and in cases of breakdown. Create backup plans in case of breakdown. Commit to deliver performance improvements. Liaison with Site Manager on the impact of operations in the delivery of day-to-day maintenance activities. Examine, re-engineering operations; implementing new strategies and procedures. Ensures project documents are complete, current, and stored appropriately. Provide support to the Site Manager in overseeing operational performance. Comply with company safety program and trainings Perform other duties as assigned or needed. PHYSICAL DEMANDS: While performing the duties of Baggage Handling System Manager, the employee is regularly required to stand; walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 70 pounds. Ability to work in outside weather conditions on an airport ramp around aircrafts and the confined areas of baggage conveyor systems. Specific vision abilities required by this job include good close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand / eye coordination is required. WORK ENVIRONMENT: The primary work environment is similar to an office environment. However, the Baggage Handling System Manager must have the ability to conduct business in outside weather conditions, near moving machinery parts; on an active Airport ramp; near vehicles and jet aircraft. Qualifications High School Diploma or GED equivalent, with a preference for higher education and/or specialized training/certifications. Valid Driver's License. 5+ years' experience in the area of airport maintenance services is preferred. 5+ years of baggage handling systems and/or airport ground systems experience preferred. 3+ years supervisory experience required. Familiarity with airport equipment (baggage handling, boarding bridges, PC Air, 400 Hz, ground support equipment) maintenance a plus. Mechanical and electrical experience preferred. Ability to communicate effectively, both orally and in writing. Knowledge of federal, state and local codes and regulations. Computer skills with knowledge of Microsoft Word and Excel. Ability to be badged to work in secure areas of an airport. Ability to work 1st, 2nd, or 3rd shift including weekends and holidays in a 24/7 work environment. The employee may be required to travel for training purposes or other job needs. AN EQUAL OPPORTUNITY EMPLOYER It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer. If you require accommodation during the application process, please contact the local Human Resources department. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities. If you have a disability or impairment that prevents you from completing the online application, please seek the assistance of your local employment services agency. JBT maintains active relationships with local employment services agencies, and they have pledged their support in assisting any applicant needing help in applying. To find information on agencies throughout the United States, please go to www.careeronestop.org . You may also call Megan Meagrow at 844-286-4524 if your disability or impairment prevents you from applying online. NOTE: Do not use this number unless you need assistance because of a disability or impairment. The personnel attending this phone line will not be able to give you a status update regarding your application and will not be the individuals making a decision regarding your employment.
Date posted: 08/28/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
Job Details Level: Experienced Job Location: Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range: Undisclosed Job Category: Customer ServiceDescriptionMercury Air Cargo has a Customer Service Supervisor position available at 6041 W. Imperial Hwy., Los Angeles, CA. Job Summary: Responsible for ensuring effective communication with internal/external clients and employees in a professional manner. Plan, organize, and direct staff to deliver excellent and high-standard customer service. Duties and Responsibilities: Supervise all customer service agents and lead agents in resolving complaints and answering questions by customers to prevent service failure and ensure the highest level of service is provided. Assist the customer service manager in his/her functions and act as a back-up in the event that the manager is not available. Effectively prioritize responsibilities and perform multiple tasks simultaneously. Monitor counter to ensure cash/checks received are in accurate amounts and placed in the safe. Ensure ACE (Automated Commercial Environment) transmissions are processed within timeframe specified by U.S. Customs. Monitor the traffic of interline transfers and ensure proper ACE release from the system. Monitor flight folders to ensure information is complete and re-checked by lead agents. Supervise export agents in export flight operations to ensure all export procedures are followed i.e. document acceptance, messaging, manifesting, flight close out, and all other export functions. Coordinate with warehouse operation to ensure all export cargo has been screened for flight prior to loading. Ensure all government regulations and restrictions are complied with for each export flight operation. Ensure timely completion of all tasks for each export flight operation. Maintain good internal communication with the customer service manager, supervisors, lead agents and customer service agents. Coordinate all inter-line transfers with the warehouse supervisor to meet cut-off time. Meet with staff regularly to discuss issues of the operation including Customs regulations and company policies. Ensure Accounting Department receives all information requested to bill clients in a timely manner. Complete tasks in timekeeping system on a daily basis. Coordinate and communicate with warehouse staff as needed. Prepare the turn-over report for the next shift. Counsel employees verbally and/or in writing. Must have a schedule that is flexible and able to change according to the needs of the operation. Perform any other duties necessary to avoid any service failure. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (DMV print-out required) Must provide proof of legal right to with in the United States Must have at least 1 year experience as a customer service lead agent with proven success Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, (including split-shifts), holidays and weekends, overtime and extended hours Knowledge, Skills & Abilities (Desired): English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Physical abilities(e.g., lifting and carrying freight weighing up to 50 lbs., bending, reaching, stooping, squatting, standing, walking and identifying objects) Basic use of office equipment (copier, fax, calculator, point of service/POS system) Basic use of software and/or computer programs (MS Office) Knowledge of advanced arithmetic and mathematics Knowledge of airline codes, prefixes, common cargo abbreviations Comprehension of airway bill Attention to detail Ability to prepare written documents, communications and counseling notices Ability to follow instructions from manager and customer Ability to act in supervisory position and give direction to leads and customer service agents Ability to work as an effective team member in a leadership role Ability to obtain U.S. Customs seal and license to drive on Airport Operations Area (AOA). This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 08/28/2019
Aug 29, 2019
Full Time
Job Details Level: Experienced Job Location: Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range: Undisclosed Job Category: Customer ServiceDescriptionMercury Air Cargo has a Customer Service Supervisor position available at 6041 W. Imperial Hwy., Los Angeles, CA. Job Summary: Responsible for ensuring effective communication with internal/external clients and employees in a professional manner. Plan, organize, and direct staff to deliver excellent and high-standard customer service. Duties and Responsibilities: Supervise all customer service agents and lead agents in resolving complaints and answering questions by customers to prevent service failure and ensure the highest level of service is provided. Assist the customer service manager in his/her functions and act as a back-up in the event that the manager is not available. Effectively prioritize responsibilities and perform multiple tasks simultaneously. Monitor counter to ensure cash/checks received are in accurate amounts and placed in the safe. Ensure ACE (Automated Commercial Environment) transmissions are processed within timeframe specified by U.S. Customs. Monitor the traffic of interline transfers and ensure proper ACE release from the system. Monitor flight folders to ensure information is complete and re-checked by lead agents. Supervise export agents in export flight operations to ensure all export procedures are followed i.e. document acceptance, messaging, manifesting, flight close out, and all other export functions. Coordinate with warehouse operation to ensure all export cargo has been screened for flight prior to loading. Ensure all government regulations and restrictions are complied with for each export flight operation. Ensure timely completion of all tasks for each export flight operation. Maintain good internal communication with the customer service manager, supervisors, lead agents and customer service agents. Coordinate all inter-line transfers with the warehouse supervisor to meet cut-off time. Meet with staff regularly to discuss issues of the operation including Customs regulations and company policies. Ensure Accounting Department receives all information requested to bill clients in a timely manner. Complete tasks in timekeeping system on a daily basis. Coordinate and communicate with warehouse staff as needed. Prepare the turn-over report for the next shift. Counsel employees verbally and/or in writing. Must have a schedule that is flexible and able to change according to the needs of the operation. Perform any other duties necessary to avoid any service failure. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (DMV print-out required) Must provide proof of legal right to with in the United States Must have at least 1 year experience as a customer service lead agent with proven success Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, (including split-shifts), holidays and weekends, overtime and extended hours Knowledge, Skills & Abilities (Desired): English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Physical abilities(e.g., lifting and carrying freight weighing up to 50 lbs., bending, reaching, stooping, squatting, standing, walking and identifying objects) Basic use of office equipment (copier, fax, calculator, point of service/POS system) Basic use of software and/or computer programs (MS Office) Knowledge of advanced arithmetic and mathematics Knowledge of airline codes, prefixes, common cargo abbreviations Comprehension of airway bill Attention to detail Ability to prepare written documents, communications and counseling notices Ability to follow instructions from manager and customer Ability to act in supervisory position and give direction to leads and customer service agents Ability to work as an effective team member in a leadership role Ability to obtain U.S. Customs seal and license to drive on Airport Operations Area (AOA). This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Date posted: 08/28/2019
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Golf CourseRetail Shop Clerk is responsible for providing excellent customer service in the Pro Shop and outside on the golf course.This position is responsible for handling money, operating the point of sale/tee time computer system and maintaining the appearance of the golf shop, as well as for pace of play and enforcement of course policies and procedures.This position will work atthe Walnut Creek Golf Preserve.This position requires the availability to work varied hours including holidays, evenings, early mornings, and weekends; working 20 to 25 hours per week. We are looking for candidates who are willing and able to work through the fall season. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The mission of every employee at the City of Westminster is to deliver exceptional value and quality of life through SPIRIT.Each employee is measured by the ability to adhere to the City's core values of Service, Pride, Integrity, Responsibility, Innovation, and Teamwork. This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails. This position works toward the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. GENERAL COMPETENCIES Job Specific - Every employee in this position must be able to: Demonstrate excellent guest service and communication skills Demonstrate knowledge of modern retail practices, procedures, and equipment Type accurately Learn assigned clerical and retail tasks within a reasonable period of time Demonstrate knowledge of the golf industry is helpful Demonstrate ability to establish and maintain effective working relationships with other employees and the public Demonstrate ability to operate a golf cart at times All employees are expected to provide excellent customer service, communicate in an effective manner both verbally and in writing, display professionalism and integrity, work efficiently, effectively and accurately, work independently and as part of a team, take initiative, solve problems, display good judgment, take ownership for delivering a high quality product or service, have regular and punctual attendance, and effectively handle emergency situations. JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Supports pro shop operations and provides excellent customer service Works with the point of sale and tee time computer system Handles guest payments and cash receipts Schedules tee times, answers phones, and greets customers Cleans golf shop, including straightening clothes racks, dusting and vacuuming, and steaming clothes Assists in counting inventory 2. Supports operations outside on the golf course Maintains on-course pace of play Enhances course safety by enforcing rules and regulations Actively aids players in finding golf balls, raking bunkers, fixing ball marks Assists guests with cart check out, course information, shuttle rides and booking tee times Actively enhances a beautiful course by picking up trash Assists with day-to-day practice facility, clubhouse, cart fleet set-up, clean-up and presentation Assists Golf Professionals with running successful outside operations 3. Maintains regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job; other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Must be at least 18 years old High school diploma or GED A valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment Preferred : Cash handling experience Retail sales experience Experience working at a golf course or playing golf Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements This position requires a moderate degree of physical stamina and strength, including the ability to: Frequently sit, stand and walk through a multi-level facility Occasionally squat, bend, kneel, twist, climb, balance and reach over head Occasionally lift, carry, push or pull items weighing up to fifty (50) pounds Frequently use hands and fingers for fine manipulation; occasionally use light and firm grasp Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Constantly use hearing to interact with guests and staff and recognize trouble outside of view Occasionally use sufficient physical strength, stamina and agility to perform emergency work in various capacities WORKING CONDITIONS Work will be performed indoors and outdoors with exposure to extreme temperatures.Work is performed in a public golf course setting in which instruction and basic golf course maintenance are performed year round.May require exposure to periods of high activity and high stress under demanding conditions due to the high public contact of this position. Required Materials and Equipment Will be required to use and/or operate cash registers, telephones, calculators, personal computers, keyboards, ten-key calculators, vacuum, and golf carts. PRE-EMPLOYMENT REQUIREMENTS Candidates must be legally entitled to work in the United States and must successfully pass a criminal background check, reference check, and substance screen. There may be additional pre-employment requirements depending on the nature of the position. We are a caring, courteous, team-oriented organization committed to public service excellence.Employees thrive in a culture that is respectful, professional and diverse.Our work culture encourages passionate, positive and enthusiastic employees.Westminster is a drug-free workplace and an Equal Opportunity Employer. Closing Date/Time: 12/30/2019 8:30 AM Mountain
Aug 28, 2019
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Golf CourseRetail Shop Clerk is responsible for providing excellent customer service in the Pro Shop and outside on the golf course.This position is responsible for handling money, operating the point of sale/tee time computer system and maintaining the appearance of the golf shop, as well as for pace of play and enforcement of course policies and procedures.This position will work atthe Walnut Creek Golf Preserve.This position requires the availability to work varied hours including holidays, evenings, early mornings, and weekends; working 20 to 25 hours per week. We are looking for candidates who are willing and able to work through the fall season. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The mission of every employee at the City of Westminster is to deliver exceptional value and quality of life through SPIRIT.Each employee is measured by the ability to adhere to the City's core values of Service, Pride, Integrity, Responsibility, Innovation, and Teamwork. This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational, and informational services and resources; and acquiring, developing, and maintaining first-class parks, facilities, open space, and trails. This position works toward the accomplishment of the department's mission: Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy. GENERAL COMPETENCIES Job Specific - Every employee in this position must be able to: Demonstrate excellent guest service and communication skills Demonstrate knowledge of modern retail practices, procedures, and equipment Type accurately Learn assigned clerical and retail tasks within a reasonable period of time Demonstrate knowledge of the golf industry is helpful Demonstrate ability to establish and maintain effective working relationships with other employees and the public Demonstrate ability to operate a golf cart at times All employees are expected to provide excellent customer service, communicate in an effective manner both verbally and in writing, display professionalism and integrity, work efficiently, effectively and accurately, work independently and as part of a team, take initiative, solve problems, display good judgment, take ownership for delivering a high quality product or service, have regular and punctual attendance, and effectively handle emergency situations. JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Supports pro shop operations and provides excellent customer service Works with the point of sale and tee time computer system Handles guest payments and cash receipts Schedules tee times, answers phones, and greets customers Cleans golf shop, including straightening clothes racks, dusting and vacuuming, and steaming clothes Assists in counting inventory 2. Supports operations outside on the golf course Maintains on-course pace of play Enhances course safety by enforcing rules and regulations Actively aids players in finding golf balls, raking bunkers, fixing ball marks Assists guests with cart check out, course information, shuttle rides and booking tee times Actively enhances a beautiful course by picking up trash Assists with day-to-day practice facility, clubhouse, cart fleet set-up, clean-up and presentation Assists Golf Professionals with running successful outside operations 3. Maintains regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job; other projects and responsibilities may be added at the City's discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : Must be at least 18 years old High school diploma or GED A valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment Preferred : Cash handling experience Retail sales experience Experience working at a golf course or playing golf Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements This position requires a moderate degree of physical stamina and strength, including the ability to: Frequently sit, stand and walk through a multi-level facility Occasionally squat, bend, kneel, twist, climb, balance and reach over head Occasionally lift, carry, push or pull items weighing up to fifty (50) pounds Frequently use hands and fingers for fine manipulation; occasionally use light and firm grasp Frequently see objects up close to perform office tasks and far away to observe activity for safety hazards or problems Constantly use hearing to interact with guests and staff and recognize trouble outside of view Occasionally use sufficient physical strength, stamina and agility to perform emergency work in various capacities WORKING CONDITIONS Work will be performed indoors and outdoors with exposure to extreme temperatures.Work is performed in a public golf course setting in which instruction and basic golf course maintenance are performed year round.May require exposure to periods of high activity and high stress under demanding conditions due to the high public contact of this position. Required Materials and Equipment Will be required to use and/or operate cash registers, telephones, calculators, personal computers, keyboards, ten-key calculators, vacuum, and golf carts. PRE-EMPLOYMENT REQUIREMENTS Candidates must be legally entitled to work in the United States and must successfully pass a criminal background check, reference check, and substance screen. There may be additional pre-employment requirements depending on the nature of the position. We are a caring, courteous, team-oriented organization committed to public service excellence.Employees thrive in a culture that is respectful, professional and diverse.Our work culture encourages passionate, positive and enthusiastic employees.Westminster is a drug-free workplace and an Equal Opportunity Employer. Closing Date/Time: 12/30/2019 8:30 AM Mountain
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
Description Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts! We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients". If you're looking to join a growing company led by passionate people committed to being the best - contact us today! The Spirit of the Position:The Ambassador greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!You are:You're charismatic, full of energy, and happy to help in any way you can.Responsible is your middle name. You never disappoint because it's not in your nature. Good under pressure. You don't fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.Proficient in basic computer skills in the parking revenue control systemAble to work with or without supervisionAble to communicate professionally and effectively.Open to feedback, differing opinions and other points of view.Timely and demonstrates sense of urgency.Excellent teambuilding and interpersonal skills.A team player and can help motivate your team.What will I do?Greet customer by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.Assist customers in lobbies, lanes, and in the parking office; help direct traffic.Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.Add/delete accounts, and key in required information from monthly applications in the parking revenue control system.Assist with cashiering functions as needed.Oversee general maintenance of the garage - sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.Complete other related duties as assigned.Education:High school diploma or GED preferred but not required.Experience:Strong customer service experience.Cash handling experience is preferred but not required.Parking industry experience is preferred but not required.Skills:Willingness to be flexible, work multiple facility locations. Ability to handle challenging and at times, emotionally charged situations.Ability to speak, read, and comprehend the English language.Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).Physical Demands:Willingness to work in the elements - heat, wind, snow, rain, etc.Ability to lift, push and pull at least 10 pounds.Ability to stand, walk and run for extended periods of time.Ability bend, stoop, squat and lift frequently throughout a shift.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.FLSA Status: Non-ExemptTo be hired, all candidates must submit to a background check and pre-employment drug screen.LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.This Employer participates in E-Verify.
Date posted: 09/13/2019
Aug 28, 2019
Full Time
Description Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts! We are also a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients". If you're looking to join a growing company led by passionate people committed to being the best - contact us today! The Spirit of the Position:The Ambassador greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!You are:You're charismatic, full of energy, and happy to help in any way you can.Responsible is your middle name. You never disappoint because it's not in your nature. Good under pressure. You don't fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.Proficient in basic computer skills in the parking revenue control systemAble to work with or without supervisionAble to communicate professionally and effectively.Open to feedback, differing opinions and other points of view.Timely and demonstrates sense of urgency.Excellent teambuilding and interpersonal skills.A team player and can help motivate your team.What will I do?Greet customer by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.Assist customers in lobbies, lanes, and in the parking office; help direct traffic.Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.Add/delete accounts, and key in required information from monthly applications in the parking revenue control system.Assist with cashiering functions as needed.Oversee general maintenance of the garage - sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.Complete other related duties as assigned.Education:High school diploma or GED preferred but not required.Experience:Strong customer service experience.Cash handling experience is preferred but not required.Parking industry experience is preferred but not required.Skills:Willingness to be flexible, work multiple facility locations. Ability to handle challenging and at times, emotionally charged situations.Ability to speak, read, and comprehend the English language.Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).Physical Demands:Willingness to work in the elements - heat, wind, snow, rain, etc.Ability to lift, push and pull at least 10 pounds.Ability to stand, walk and run for extended periods of time.Ability bend, stoop, squat and lift frequently throughout a shift.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.FLSA Status: Non-ExemptTo be hired, all candidates must submit to a background check and pre-employment drug screen.LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.This Employer participates in E-Verify.
Date posted: 09/13/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
CUSTOMER SERVICE & SALES REPRESENTATIVE - CONNECT WITH OUR CUSTOMERS IN MOMENTS THAT MATTER Additional earnings potential as much as 3 times your annual base salary! Do you want to get into sales? With Avis Budget Group you will receive world-class training to help you reach your full potential. To help you succeed, our training will enhance your ability to meet sales goals and maximize your earning potential. Additionally, to assist you in taking charge of your career, we will provide educational opportunities to develop skills that will prepare you for advancement. In this role, you will contribute to the success of our company by assisting customers with their vehicle rentals while ensuring a positive and memorable customer experience. You will also be responsible for promoting and selling our additional products and services to customers. At Avis Budget Group, we help people get to where they want to be, when they need to be there. We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar and Payless - we're leading the way for the global mobility industry We're looking for the very best talent, individuals who share our passion for delivering outstanding customer service and sales and who enjoy working in a fast-paced environment. In return we offer a fast-paced and collaborative working environment, where we're committed to fostering innovation and putting the customer at the heart of everything we do. Do you want to shift your career into high gear? Avis Budget Group is a great place to work. Please apply to join us today! Requirements of the role: High school diploma or equivalent At least six months of experience in a role where sales and/or customer service is preferred Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment Sales driven, self-motivated, personable and dependable Basic computer skills to enter information into our database Valid driver's license Compensation & Benefits of the role: We provide hourly base pay PLUS an extremely lucrative commission/incentive/bonus plan. Medical, Dental, Vision & 401(k) Full training to learn the business and enhance professional skills Drug screening is a part of our hiring process. Avis Budget is an EO employer - M/F/Vets/Disabled The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries. This advertisement does not constitute a promise or guarantee of employment.
Date posted: 09/09/2019
Aug 28, 2019
Full Time
CUSTOMER SERVICE & SALES REPRESENTATIVE - CONNECT WITH OUR CUSTOMERS IN MOMENTS THAT MATTER Additional earnings potential as much as 3 times your annual base salary! Do you want to get into sales? With Avis Budget Group you will receive world-class training to help you reach your full potential. To help you succeed, our training will enhance your ability to meet sales goals and maximize your earning potential. Additionally, to assist you in taking charge of your career, we will provide educational opportunities to develop skills that will prepare you for advancement. In this role, you will contribute to the success of our company by assisting customers with their vehicle rentals while ensuring a positive and memorable customer experience. You will also be responsible for promoting and selling our additional products and services to customers. At Avis Budget Group, we help people get to where they want to be, when they need to be there. We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar and Payless - we're leading the way for the global mobility industry We're looking for the very best talent, individuals who share our passion for delivering outstanding customer service and sales and who enjoy working in a fast-paced environment. In return we offer a fast-paced and collaborative working environment, where we're committed to fostering innovation and putting the customer at the heart of everything we do. Do you want to shift your career into high gear? Avis Budget Group is a great place to work. Please apply to join us today! Requirements of the role: High school diploma or equivalent At least six months of experience in a role where sales and/or customer service is preferred Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment Sales driven, self-motivated, personable and dependable Basic computer skills to enter information into our database Valid driver's license Compensation & Benefits of the role: We provide hourly base pay PLUS an extremely lucrative commission/incentive/bonus plan. Medical, Dental, Vision & 401(k) Full training to learn the business and enhance professional skills Drug screening is a part of our hiring process. Avis Budget is an EO employer - M/F/Vets/Disabled The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries. This advertisement does not constitute a promise or guarantee of employment.
Date posted: 09/09/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
The receptionist is responsible for routing all incoming calls, issuing PO numbers, preparing mail and coordinating Fed Ex packages on a daily basis. Filing will be performed on a regular basis. The receptionist will prepare monthly safety reports and will be responsible for maintaining workers compensation files. Additionally, the receptionist will perform all general office functions and special projects as needed. Essential Duties Greet and direct all visitors and applicants that come into the office. Direct and route calls, arrange call backs, and provide backup to other office staff as needed. Create, maintain and update employee files for the branch. Ability to work with multiple personalities while maintaining a professional, customer service-friendly, and positive attitude. Keeps clients, superiors, and peers updated based on information needs. Assist job applicants in the hiring process. Assist new hourly employees with properly filing out their new hire packets. Assist in coordinating AP related filing. Assist in coordinating branch safety related filing. Prepare monthly reports. Perform other duties associated with the general reception functions, as dictated by Branch Manager/Office Manager/VP of Operations.Minimum Requirements Must have a High School diploma or GED. Some College coursework preferred. Prior experience in business or office duties preferred. Minimum 3 years experience required in a similar capacity. Must have intermediate understanding of office procedures. Proficient knowledge of Microsoft Office Suite (Word and Excel required). Excellent verbal and written communication skills Must be highly organized, dependable, articulate, detail oriented and can function independently. Possess interpersonal skills to interact effectively with various levels of management and staffLocation Los Angeles, CA 90045 US (Primary)ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
Date posted: 08/27/2019
Aug 28, 2019
Full Time
The receptionist is responsible for routing all incoming calls, issuing PO numbers, preparing mail and coordinating Fed Ex packages on a daily basis. Filing will be performed on a regular basis. The receptionist will prepare monthly safety reports and will be responsible for maintaining workers compensation files. Additionally, the receptionist will perform all general office functions and special projects as needed. Essential Duties Greet and direct all visitors and applicants that come into the office. Direct and route calls, arrange call backs, and provide backup to other office staff as needed. Create, maintain and update employee files for the branch. Ability to work with multiple personalities while maintaining a professional, customer service-friendly, and positive attitude. Keeps clients, superiors, and peers updated based on information needs. Assist job applicants in the hiring process. Assist new hourly employees with properly filing out their new hire packets. Assist in coordinating AP related filing. Assist in coordinating branch safety related filing. Prepare monthly reports. Perform other duties associated with the general reception functions, as dictated by Branch Manager/Office Manager/VP of Operations.Minimum Requirements Must have a High School diploma or GED. Some College coursework preferred. Prior experience in business or office duties preferred. Minimum 3 years experience required in a similar capacity. Must have intermediate understanding of office procedures. Proficient knowledge of Microsoft Office Suite (Word and Excel required). Excellent verbal and written communication skills Must be highly organized, dependable, articulate, detail oriented and can function independently. Possess interpersonal skills to interact effectively with various levels of management and staffLocation Los Angeles, CA 90045 US (Primary)ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
Date posted: 08/27/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
The receptionist is responsible for routing all incoming calls, issuing PO numbers, preparing mail and coordinating Fed Ex packages on a daily basis. Filing will be performed on a regular basis. The receptionist will prepare monthly safety reports and will be responsible for maintaining workers compensation files. Additionally, the receptionist will perform all general office functions and special projects as needed. Essential Duties Greet and direct all visitors and applicants that come into the office. Direct and route calls, arrange call backs, and provide backup to other office staff as needed. Create, maintain and update employee files for the branch. Ability to work with multiple personalities while maintaining a professional, customer service-friendly, and positive attitude. Keeps clients, superiors, and peers updated based on information needs. Assist job applicants in the hiring process. Assist new hourly employees with properly filing out their new hire packets. Assist in coordinating AP related filing. Assist in coordinating branch safety related filing. Prepare monthly reports. Perform other duties associated with the general reception functions, as dictated by Branch Manager/Office Manager/VP of Operations.Minimum Requirements Must have a High School diploma or GED. Some College coursework preferred. Prior experience in business or office duties preferred. Minimum 3 years experience required in a similar capacity. Must have intermediate understanding of office procedures. Proficient knowledge of Microsoft Office Suite (Word and Excel required). Excellent verbal and written communication skills Must be highly organized, dependable, articulate, detail oriented and can function independently. Possess interpersonal skills to interact effectively with various levels of management and staff Location Los Angeles, CA 90045 US (Primary)ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
Date posted: 08/27/2019
Aug 28, 2019
Full Time
The receptionist is responsible for routing all incoming calls, issuing PO numbers, preparing mail and coordinating Fed Ex packages on a daily basis. Filing will be performed on a regular basis. The receptionist will prepare monthly safety reports and will be responsible for maintaining workers compensation files. Additionally, the receptionist will perform all general office functions and special projects as needed. Essential Duties Greet and direct all visitors and applicants that come into the office. Direct and route calls, arrange call backs, and provide backup to other office staff as needed. Create, maintain and update employee files for the branch. Ability to work with multiple personalities while maintaining a professional, customer service-friendly, and positive attitude. Keeps clients, superiors, and peers updated based on information needs. Assist job applicants in the hiring process. Assist new hourly employees with properly filing out their new hire packets. Assist in coordinating AP related filing. Assist in coordinating branch safety related filing. Prepare monthly reports. Perform other duties associated with the general reception functions, as dictated by Branch Manager/Office Manager/VP of Operations.Minimum Requirements Must have a High School diploma or GED. Some College coursework preferred. Prior experience in business or office duties preferred. Minimum 3 years experience required in a similar capacity. Must have intermediate understanding of office procedures. Proficient knowledge of Microsoft Office Suite (Word and Excel required). Excellent verbal and written communication skills Must be highly organized, dependable, articulate, detail oriented and can function independently. Possess interpersonal skills to interact effectively with various levels of management and staff Location Los Angeles, CA 90045 US (Primary)ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
Date posted: 08/27/2019
Posting Title Temporary - Cashier (Multiple Positions) Job Requisition Number COA080738 Position Number T93006 Job Type Part-Time Division Name Parks & Recreation Minimum Qualifications Minimum Qualifications: Must be 17 years of age. Notes to Applicants The purpose of this City of Austin Parks and Recreation Department ( PARD ) position is to provide cashier and customer services to the patrons of the City of Austin at Emma Long Park. Application Instructions: Detailed, complete Employment Record is required to help better evaluate the applicant's qualifications - minimum and preferred as noted on the job posting. Detailed, complete Employment Record (employment dates must include month and year) will be used to determine salary if the applicant is the top candidate that is selected for this position. Applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more. Verification of employment record dates on resume should match online Employment Application - Statements such as "See Resume" will not be accepted. Employment Record dates must include month and year. Resume will not be accepted in lieu of a complete online application. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department. Posting Guidelines: PARD reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to fifty (50) to one hundred (100) pounds. Must be physically and mentally able to communicate, respond and work with participant's needs and safety issues. Military/Veteran Preference for Interview Process: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Work/Location Schedule Notes: May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. Drivers License and Certifications: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Multiple Work Sites: This position will require traveling to multiple sites throughout the work day. All PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $15.00 per hour Hours Work/Location Schedule Notes: Various Shifts and Hours - including holidays, weekends, and evenings. Work schedule and location is subject to change based on department needs and programs. May work up to 40 hours per week. Job Close Date 09/27/2019 Type of Posting External Department Parks & Recreation Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Clerical Location Emma Long Park, 1600 City Park Rd, Austin, TX 78730 Preferred Qualifications Three (3) years cash handling experience. Experience with cash reports. Ability to travel to more than one location. Duties, Functions and Responsibilities Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Courteously greet patrons of facilities. Count working cash and working cash made for the day. Assist in emergency situations at your facility and other facilities if needed. Provide information by answering questions and requests. Take and relay messages to appropriate personnel. Assist Supervisor with phone calls and assist them with other assigned duties. Maintain safe and clean working environment by complying with procedures, rules, and regulations. Contribute to team effort by accomplishing tasks as needed. Communicate verbally in an effective and friendly manner with customers and staff. Knowledge, Skills and Abilities Knowledge, Skills and Abilities: Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Ability to make change for cash accurately. Ability to handle a high-volume of customers. Skill in providing customer service. Ability to work outdoors in any and all types of weather and/or inclement conditions; and in confined spaces. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * Are you 17 years of age or older? Yes No * How many years of cashiering experience do you have? None Less than 1 year 1 - 2 years 2 - 3 years 3 or more years * This candidate selected for this position will be required to sit or stand in a cashier booth for up to three (3) hours without a break. Are you able to work in a cashier booth without a break for up to three (3) hours with or without reasonable accommodations? Yes No * This position is temporary part-time position, that will be scheduled to work up to 20 hours per week. Hours and days vary based on the facility needs. The person selected will be required to work during special events outside the normal hours for programming needs; and also may be required to work evenings, weekends, & holidays. Can you work on the days and hours as noted? Yes No * Do you have the ability to travel to multiple work sites throughout the work day? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No Optional & Required Documents Required Documents Optional Documents Resume
Aug 27, 2019
Part Time
Posting Title Temporary - Cashier (Multiple Positions) Job Requisition Number COA080738 Position Number T93006 Job Type Part-Time Division Name Parks & Recreation Minimum Qualifications Minimum Qualifications: Must be 17 years of age. Notes to Applicants The purpose of this City of Austin Parks and Recreation Department ( PARD ) position is to provide cashier and customer services to the patrons of the City of Austin at Emma Long Park. Application Instructions: Detailed, complete Employment Record is required to help better evaluate the applicant's qualifications - minimum and preferred as noted on the job posting. Detailed, complete Employment Record (employment dates must include month and year) will be used to determine salary if the applicant is the top candidate that is selected for this position. Applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more. Verification of employment record dates on resume should match online Employment Application - Statements such as "See Resume" will not be accepted. Employment Record dates must include month and year. Resume will not be accepted in lieu of a complete online application. 90 Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department. Posting Guidelines: PARD reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to fifty (50) to one hundred (100) pounds. Must be physically and mentally able to communicate, respond and work with participant's needs and safety issues. Military/Veteran Preference for Interview Process: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Work/Location Schedule Notes: May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. Drivers License and Certifications: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Multiple Work Sites: This position will require traveling to multiple sites throughout the work day. All PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $15.00 per hour Hours Work/Location Schedule Notes: Various Shifts and Hours - including holidays, weekends, and evenings. Work schedule and location is subject to change based on department needs and programs. May work up to 40 hours per week. Job Close Date 09/27/2019 Type of Posting External Department Parks & Recreation Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Clerical Location Emma Long Park, 1600 City Park Rd, Austin, TX 78730 Preferred Qualifications Three (3) years cash handling experience. Experience with cash reports. Ability to travel to more than one location. Duties, Functions and Responsibilities Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Courteously greet patrons of facilities. Count working cash and working cash made for the day. Assist in emergency situations at your facility and other facilities if needed. Provide information by answering questions and requests. Take and relay messages to appropriate personnel. Assist Supervisor with phone calls and assist them with other assigned duties. Maintain safe and clean working environment by complying with procedures, rules, and regulations. Contribute to team effort by accomplishing tasks as needed. Communicate verbally in an effective and friendly manner with customers and staff. Knowledge, Skills and Abilities Knowledge, Skills and Abilities: Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Ability to make change for cash accurately. Ability to handle a high-volume of customers. Skill in providing customer service. Ability to work outdoors in any and all types of weather and/or inclement conditions; and in confined spaces. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * Are you 17 years of age or older? Yes No * How many years of cashiering experience do you have? None Less than 1 year 1 - 2 years 2 - 3 years 3 or more years * This candidate selected for this position will be required to sit or stand in a cashier booth for up to three (3) hours without a break. Are you able to work in a cashier booth without a break for up to three (3) hours with or without reasonable accommodations? Yes No * This position is temporary part-time position, that will be scheduled to work up to 20 hours per week. Hours and days vary based on the facility needs. The person selected will be required to work during special events outside the normal hours for programming needs; and also may be required to work evenings, weekends, & holidays. Can you work on the days and hours as noted? Yes No * Do you have the ability to travel to multiple work sites throughout the work day? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No Optional & Required Documents Required Documents Optional Documents Resume
San Lorenzo Unified School District
San Lorenzo, California, United States
Under general supervision, assist in the preparation and service of school lunches; perform routine tasks in an elementary school cafeteria; and to do related work as required. Essential Functions: Assists with general cleaning; Assists in all phases of the school lunch preparation; Heats and serves lunches; Cleans kitchen area and appliances; Puts stock away, orders and stores food and supplies; Sells a la carte and snack items, issues free lunch tickets; Prepares daily sales reports; Performs other duties of a School Lunch Helper I or II; Collects and counts money and prepares deposit slip. Qualifications Knowledge of : Basic food preparation procedures; Basic food utensils and appliances; Basic mathematics; Sanitation principles applicable to food preparation and serving and kitchen maintenance. Ability to : Read and write English; Follow oral and written instructions; Operates machines found in school cafeterias or Central Kitchen; Work in an efficient, sanitary and safe manner; Receive cash and make change accurately and quickly; Maintain cordial relations with co-workers, children, school staff and public. Education & Experience Requirements: Six months of experience at the School Lunch Helper I level, or one year of experience in a public or commercial establishment performing the duties of a helper. Education : Equivalent to completion of twelfth grade or informal education sufficient to insure ability to perform job duties. Selection Process: The examination process for this recruitment may be comprised of one or any combination of the following: screening of the applicant's training, background, and experience; scored evaluation of responses on a supplemental application; written examination(s); qualifications appraisal oral examination; performance examination; or technical oral examination, scored on a job-related basis. Only the most highly qualified candidates will be invited to continue in the examination process. Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations. Applicants invited to advance in this recruitment , theexam and interview dates are currentlyas follows: Written Examination -September 26, 2019 Exam Location will be announced in the invite email. Dates are tentative, but it is highly recommended that you plan your calendar accordingly. No Make-up dates will be offered. OTHER IMPORTANT INFORMATION: The duration of the eligibility list is one (1) year unless extended by the Personnel Commission. Eligibility lists established from this recruitment will be used for full-time, part-time and limited term positions. New employees to the district are placed on step A of the salary schedule. The maximum salary is reached after 3 ½ years of employment. Recruitments that list Promotional and Open Competitive opportunities may result in one of the following: 1) a dual-certified eligibility list in which internal employees of the San Lorenzo Unified School District are awarded seniority points to their final passing score before placement on the eligibility list, or 2) two separate eligibility lists consisting of candidates on a promotional only list and an open list. In the latter case, candidates on the promotional list are referred to the hiring authority before candidates on the open. However, when less than three ranks exist on the promotional list, the open list will be utilized to complete a total of three ranks.
Wed. 09/18/19 4:00 PM Pacific Time
Aug 27, 2019
Full Time
Under general supervision, assist in the preparation and service of school lunches; perform routine tasks in an elementary school cafeteria; and to do related work as required. Essential Functions: Assists with general cleaning; Assists in all phases of the school lunch preparation; Heats and serves lunches; Cleans kitchen area and appliances; Puts stock away, orders and stores food and supplies; Sells a la carte and snack items, issues free lunch tickets; Prepares daily sales reports; Performs other duties of a School Lunch Helper I or II; Collects and counts money and prepares deposit slip. Qualifications Knowledge of : Basic food preparation procedures; Basic food utensils and appliances; Basic mathematics; Sanitation principles applicable to food preparation and serving and kitchen maintenance. Ability to : Read and write English; Follow oral and written instructions; Operates machines found in school cafeterias or Central Kitchen; Work in an efficient, sanitary and safe manner; Receive cash and make change accurately and quickly; Maintain cordial relations with co-workers, children, school staff and public. Education & Experience Requirements: Six months of experience at the School Lunch Helper I level, or one year of experience in a public or commercial establishment performing the duties of a helper. Education : Equivalent to completion of twelfth grade or informal education sufficient to insure ability to perform job duties. Selection Process: The examination process for this recruitment may be comprised of one or any combination of the following: screening of the applicant's training, background, and experience; scored evaluation of responses on a supplemental application; written examination(s); qualifications appraisal oral examination; performance examination; or technical oral examination, scored on a job-related basis. Only the most highly qualified candidates will be invited to continue in the examination process. Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations. Applicants invited to advance in this recruitment , theexam and interview dates are currentlyas follows: Written Examination -September 26, 2019 Exam Location will be announced in the invite email. Dates are tentative, but it is highly recommended that you plan your calendar accordingly. No Make-up dates will be offered. OTHER IMPORTANT INFORMATION: The duration of the eligibility list is one (1) year unless extended by the Personnel Commission. Eligibility lists established from this recruitment will be used for full-time, part-time and limited term positions. New employees to the district are placed on step A of the salary schedule. The maximum salary is reached after 3 ½ years of employment. Recruitments that list Promotional and Open Competitive opportunities may result in one of the following: 1) a dual-certified eligibility list in which internal employees of the San Lorenzo Unified School District are awarded seniority points to their final passing score before placement on the eligibility list, or 2) two separate eligibility lists consisting of candidates on a promotional only list and an open list. In the latter case, candidates on the promotional list are referred to the hiring authority before candidates on the open. However, when less than three ranks exist on the promotional list, the open list will be utilized to complete a total of three ranks.
Wed. 09/18/19 4:00 PM Pacific Time
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Responsible for creating a warm and welcoming environment for children participating in pool party activities by setting up and hosting pool parties. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide positive and enthusiastic customer service to all party guests. Prepare room for party by setting out proper cake, party favors, tableware, balloons, drinks, and food if needed. Assist guest(s) in serving of food, party favors, and other various tasks. Responsible for cleanup and restocking once parties are completed. Conduct oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of The Apex Centre (enthusiastic, courteous, helpful, smiling, attentive to guests, etc.). This includes being in facility wearing approved attire and nametag. Attend all scheduled employee meetings. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Arrive to work every day, on time as scheduled. OTHER JOB FUNCTIONS: Provide back-up support to other areas of the Parks and Recreation Department as needed. Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS Must be at least sixteen (16) years of age. Non-smoker preferred. Must be at least sixteen years of age. Some High School or working towards High School diploma. PREFERRED QUALIFICATIONS CPR/AED certification preferred. Basic computer and phone skills preferred. Some related work experience preferred, but not required. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. No visible tattoos, body piercings, or unnatural hair color. Physical Demands/Supplemental PHYSICAL DEMANDS Regularly required to sit, stand, walk and reach. Must be able to see, speak, and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. WORK ENVIRONMENT The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold, and humidity. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Closing Date/Time: Continuous
Aug 26, 2019
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Responsible for creating a warm and welcoming environment for children participating in pool party activities by setting up and hosting pool parties. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide positive and enthusiastic customer service to all party guests. Prepare room for party by setting out proper cake, party favors, tableware, balloons, drinks, and food if needed. Assist guest(s) in serving of food, party favors, and other various tasks. Responsible for cleanup and restocking once parties are completed. Conduct oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of The Apex Centre (enthusiastic, courteous, helpful, smiling, attentive to guests, etc.). This includes being in facility wearing approved attire and nametag. Attend all scheduled employee meetings. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Arrive to work every day, on time as scheduled. OTHER JOB FUNCTIONS: Provide back-up support to other areas of the Parks and Recreation Department as needed. Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS Must be at least sixteen (16) years of age. Non-smoker preferred. Must be at least sixteen years of age. Some High School or working towards High School diploma. PREFERRED QUALIFICATIONS CPR/AED certification preferred. Basic computer and phone skills preferred. Some related work experience preferred, but not required. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. No visible tattoos, body piercings, or unnatural hair color. Physical Demands/Supplemental PHYSICAL DEMANDS Regularly required to sit, stand, walk and reach. Must be able to see, speak, and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. WORK ENVIRONMENT The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold, and humidity. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Closing Date/Time: Continuous
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at LAX (Los Angeles International Airport). We cater to a distinctive clientele. We are looking for Mandarin/Cantonese Speakers. Excellent advancement opportunities Paid Training Dynamic Workplace Medical benefits Voluntary dental, vision, and a matching 401k plan Amazon Incentives and travel perks Flight Benefits Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment : Learn behind-the-scene workings of an international airport. You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport. Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance. Enjoy the opportunity to professionally interact with high-profile passengers. Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you? Eager to learn new skills Organized and logical thinker Make quick and rational decisions Problem Solving Ability to adapt quickly to unforeseen situations Effective communication skills and good listening skills Able to multi-task and carry out duties in a dynamic environment At least 18 years of age, high school graduate or G.E.D equivalent. Eligible to work in the United States English proficient, other languages are a plus. Computer savvy Are you passionate about learning? Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away.
Date posted: 09/15/2019
Aug 24, 2019
Full Time
How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at LAX (Los Angeles International Airport). We cater to a distinctive clientele. We are looking for Mandarin/Cantonese Speakers. Excellent advancement opportunities Paid Training Dynamic Workplace Medical benefits Voluntary dental, vision, and a matching 401k plan Amazon Incentives and travel perks Flight Benefits Are you excited yet? Fantastic! We are too. But we are just getting started. You will also learn to perform the following functions throughout the course of your employment : Learn behind-the-scene workings of an international airport. You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport. Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance. Enjoy the opportunity to professionally interact with high-profile passengers. Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience. Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you? Eager to learn new skills Organized and logical thinker Make quick and rational decisions Problem Solving Ability to adapt quickly to unforeseen situations Effective communication skills and good listening skills Able to multi-task and carry out duties in a dynamic environment At least 18 years of age, high school graduate or G.E.D equivalent. Eligible to work in the United States English proficient, other languages are a plus. Computer savvy Are you passionate about learning? Paid training with our highly knowledgeable and top performing training department. Equal Opportunity Employment Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away.
Date posted: 09/15/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
American Airlines is seeking Part Time Bilingual Premium Customer Service Representatives (Japanese Speaker Required) at the Los Angeles International Airport The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. CWA-IBT employees who are not currently in the Premium Services workgroup must apply for prequalification to this role by submitting a PCSR Application (PE64) and participate in an interview. A transfer request must also be submitted and on file. Both can be submitted via https://transfer.aa.com . The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. Responsibilities include comprehensive domestic and international ticketing functions, boarding pass issuance, seat assignments, upgrades, day of and future date ticketing, managing guest needs during off-schedule operations (IROPS) including rerouting travel itineraries, providing operational support which may include meeting customers and assisting with connecting flights and boarding, promoting Admirals Club memberships and renewals, thorough knowledge of all club and lounge membership and access policies, proactively mitigating customer service failures and deficiencies, and assisting guests in all areas of Premium Customer Services. Premium Customer Services Representatives are expected to take ownership, go above and beyond to surprise and delight guests, know where to find answers and offer the right solution to guests at the right time, engage with guests in a caring and personalized manner, utilize opportunities to sell and market all products, services and membership types, remain current on policies and procedures, products, services, features, and marketing promotions, complete required training through all mediums (instructor-led and web-based), help maintain a clean and professional work environment and strive to achieve and support department goals and objectives. Qualifications: High school diploma or GED Must be able to read, write, fluently speak and understand the English language Bilingual language skills required in some locations Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact Service-oriented and self-motivated with a high level of professionalism Able to attend training classes in Dallas/Fort Worth, Texas Prior customer hospitality experience strongly preferred Maintain a well-groomed and professional appearance Excellent communication skills Prior travel industry experience preferred PC experience preferred Strong organizational and administrative skills required Ability to work irregular and/or extended hours, including weekends and holidays Must report to work on a regular and timely basis * Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate. Nearest Major Market: Los Angeles Job Segment: Customer Service Representative, Customer Service
Date posted: 09/15/2019
Aug 24, 2019
Full Time
American Airlines is seeking Part Time Bilingual Premium Customer Service Representatives (Japanese Speaker Required) at the Los Angeles International Airport The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. CWA-IBT employees who are not currently in the Premium Services workgroup must apply for prequalification to this role by submitting a PCSR Application (PE64) and participate in an interview. A transfer request must also be submitted and on file. Both can be submitted via https://transfer.aa.com . The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. Responsibilities include comprehensive domestic and international ticketing functions, boarding pass issuance, seat assignments, upgrades, day of and future date ticketing, managing guest needs during off-schedule operations (IROPS) including rerouting travel itineraries, providing operational support which may include meeting customers and assisting with connecting flights and boarding, promoting Admirals Club memberships and renewals, thorough knowledge of all club and lounge membership and access policies, proactively mitigating customer service failures and deficiencies, and assisting guests in all areas of Premium Customer Services. Premium Customer Services Representatives are expected to take ownership, go above and beyond to surprise and delight guests, know where to find answers and offer the right solution to guests at the right time, engage with guests in a caring and personalized manner, utilize opportunities to sell and market all products, services and membership types, remain current on policies and procedures, products, services, features, and marketing promotions, complete required training through all mediums (instructor-led and web-based), help maintain a clean and professional work environment and strive to achieve and support department goals and objectives. Qualifications: High school diploma or GED Must be able to read, write, fluently speak and understand the English language Bilingual language skills required in some locations Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact Service-oriented and self-motivated with a high level of professionalism Able to attend training classes in Dallas/Fort Worth, Texas Prior customer hospitality experience strongly preferred Maintain a well-groomed and professional appearance Excellent communication skills Prior travel industry experience preferred PC experience preferred Strong organizational and administrative skills required Ability to work irregular and/or extended hours, including weekends and holidays Must report to work on a regular and timely basis * Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate. Nearest Major Market: Los Angeles Job Segment: Customer Service Representative, Customer Service
Date posted: 09/15/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
American Airlines is seeking Part Time Bilingual Premium Customer Service Representatives (Mandarin Chinese Speaker Required) at the Los Angeles International Airport The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. CWA-IBT employees who are not currently in the Premium Services workgroup must apply for prequalification to this role by submitting a PCSR Application (PE64) and participate in an interview. A transfer request must also be submitted and on file. Both can be submitted via https://transfer.aa.com . The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. Responsibilities include comprehensive domestic and international ticketing functions, boarding pass issuance, seat assignments, upgrades, day of and future date ticketing, managing guest needs during off-schedule operations (IROPS) including rerouting travel itineraries, providing operational support which may include meeting customers and assisting with connecting flights and boarding, promoting Admirals Club memberships and renewals, thorough knowledge of all club and lounge membership and access policies, proactively mitigating customer service failures and deficiencies, and assisting guests in all areas of Premium Customer Services. Premium Customer Services Representatives are expected to take ownership, go above and beyond to surprise and delight guests, know where to find answers and offer the right solution to guests at the right time, engage with guests in a caring and personalized manner, utilize opportunities to sell and market all products, services and membership types, remain current on policies and procedures, products, services, features, and marketing promotions, complete required training through all mediums (instructor-led and web-based), help maintain a clean and professional work environment and strive to achieve and support department goals and objectives. Qualifications: High school diploma or GED Must be able to read, write, fluently speak and understand the English language Bilingual language skills required in some locations Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact Service-oriented and self-motivated with a high level of professionalism Able to attend training classes in Dallas/Fort Worth, Texas Prior customer hospitality experience strongly preferred Maintain a well-groomed and professional appearance Excellent communication skills Prior travel industry experience preferred PC experience preferred Strong organizational and administrative skills required Ability to work irregular and/or extended hours, including weekends and holidays Must report to work on a regular and timely basis * Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate. Nearest Major Market: Los Angeles Job Segment: Customer Service Representative, Customer Service
Date posted: 09/15/2019
Aug 24, 2019
Full Time
American Airlines is seeking Part Time Bilingual Premium Customer Service Representatives (Mandarin Chinese Speaker Required) at the Los Angeles International Airport The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. CWA-IBT employees who are not currently in the Premium Services workgroup must apply for prequalification to this role by submitting a PCSR Application (PE64) and participate in an interview. A transfer request must also be submitted and on file. Both can be submitted via https://transfer.aa.com . The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. Responsibilities include comprehensive domestic and international ticketing functions, boarding pass issuance, seat assignments, upgrades, day of and future date ticketing, managing guest needs during off-schedule operations (IROPS) including rerouting travel itineraries, providing operational support which may include meeting customers and assisting with connecting flights and boarding, promoting Admirals Club memberships and renewals, thorough knowledge of all club and lounge membership and access policies, proactively mitigating customer service failures and deficiencies, and assisting guests in all areas of Premium Customer Services. Premium Customer Services Representatives are expected to take ownership, go above and beyond to surprise and delight guests, know where to find answers and offer the right solution to guests at the right time, engage with guests in a caring and personalized manner, utilize opportunities to sell and market all products, services and membership types, remain current on policies and procedures, products, services, features, and marketing promotions, complete required training through all mediums (instructor-led and web-based), help maintain a clean and professional work environment and strive to achieve and support department goals and objectives. Qualifications: High school diploma or GED Must be able to read, write, fluently speak and understand the English language Bilingual language skills required in some locations Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact Service-oriented and self-motivated with a high level of professionalism Able to attend training classes in Dallas/Fort Worth, Texas Prior customer hospitality experience strongly preferred Maintain a well-groomed and professional appearance Excellent communication skills Prior travel industry experience preferred PC experience preferred Strong organizational and administrative skills required Ability to work irregular and/or extended hours, including weekends and holidays Must report to work on a regular and timely basis * Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate. Nearest Major Market: Los Angeles Job Segment: Customer Service Representative, Customer Service
Date posted: 09/15/2019
LAWA Business & Jobs Resource Center
Los Angeles, CA, United States
Our family inspires people to grow, thrive and have fun while sharing a commitment to excellence in all we do. If you join our family as a Customer Service Agent, you will learn about the airline industry and serve in one of the most important and exciting roles we have to offer. You will check in and board departing passengers, meet arriving flights and work to improve every passenger's travel experience in a fast-paced international environment. If you are a naturally outgoing person who wants to be part of one of the industry's most elite and fastest growing companies, this is a great opportunity for you! Positions start at $17.00/hour plus amazing benefits. We generally offer part-time employment at first. Full time is possible depending on your availability, skills, seniority and the availability of suitable open shifts. Bilingual Preferred, Any of the following English/Tagalog English/Mandarin English/Cantonese English/Vietnamese English/Thai English/Indonesian English/Hindi, Gujarati English/French English/Italian English/Japanese English/Spanish English/Russian Applicants must be: Available to work weekdays, weekends and holidays Available to attend 5 days of computer training Fluent in English and Preferred Language Computer literate Legally authorized to work in the United States of America (USA)
Date posted: 09/15/2019
Aug 23, 2019
Full Time
Our family inspires people to grow, thrive and have fun while sharing a commitment to excellence in all we do. If you join our family as a Customer Service Agent, you will learn about the airline industry and serve in one of the most important and exciting roles we have to offer. You will check in and board departing passengers, meet arriving flights and work to improve every passenger's travel experience in a fast-paced international environment. If you are a naturally outgoing person who wants to be part of one of the industry's most elite and fastest growing companies, this is a great opportunity for you! Positions start at $17.00/hour plus amazing benefits. We generally offer part-time employment at first. Full time is possible depending on your availability, skills, seniority and the availability of suitable open shifts. Bilingual Preferred, Any of the following English/Tagalog English/Mandarin English/Cantonese English/Vietnamese English/Thai English/Indonesian English/Hindi, Gujarati English/French English/Italian English/Japanese English/Spanish English/Russian Applicants must be: Available to work weekdays, weekends and holidays Available to attend 5 days of computer training Fluent in English and Preferred Language Computer literate Legally authorized to work in the United States of America (USA)
Date posted: 09/15/2019
