42 Customer Service jobs

Do you have the desire to make a meaningful impact in a vibrant and diverse community? Join a collaborative workforce committed to serving the City of Irvine. The City of Irvine seeks candidates with demonstrated customer service and administrative skills to assist the public with their reservation needs and associated facility use at a variety of City parks and facilities. This position is Part-time with a schedule requirement of up to 19 hours per week. Future vacancies may be filled through this recruitment. The ideal candidate has a high school diploma or equivalent, some experience working with the public, and general office experience. For more information, please see the Reservation Specialist I flier. Supplemental Information Your Team Irvine is recognized as one of America's Best Places to Live, according to Money Magazine . The City of Irvine has the distinction of being one of the safest cities in the United States with a population of more than 100,000, based upon FBI statistics on violent crime. The Community Services Department provides exceptional service, innovative programs, and diverse cultural experiences in vibrant and sustainable spaces. The department consists of the following award-winning programs and services: Senior Services, Child, Youth, and Family Services, Animal Care, Recreation and Park Services and Operations, Orange County Great Park, Disability Services, Athletics, Aquatics, Fine Arts Center, Facility Reservations and Contract Classes, Park Planning, Open Space Programs, Administrative, Business and Support Services, Community Relations, Volunteer Coordination, Public Information and Special Events, and Transportation Services (TRIPS). The Process The selection process will include aninterview and a thorough background investigation prior to appointment. Candidates may also be required to take and pass a post-offer medical examination, including drug screening, to ensure their ability to perform assigned duties. This recruitment may be used to fill future positions in similar and/or lower classifications within the organization. Part-time employees are employed "at will" and their services can be discontinued without cause. Certain City budgets may not include funding for mandated CalPERS employer contributions. A qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment. Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation. Closing Date/Time: 4/3/2019 5:00 PM Pacific

Summary The City of McKinney Apex Centre is hosting a hiring event on April 27, 2019. To be considered you must apply for this job and attend our on-sitehiring event. We are hiring for the following part-time and seasonal positions: All job descriptions can be found here . IMPORTANT HIRING EVENT DETAILS WHEN & WHERE: April 27, 2019 8 AM - 2 PM (come and go) Senior Recreation Center 1400 S. College St. McKinney, TX 75069 Please contact HR if you have any questions: 972-547-7560 WHAT TO BRING FOR MINORS (UNDER 18): Completed Drug Screen Consent Form with Parent/Guardian Notarized Signature* View/Print Form Here Completed Background Authorization Form with Parent/Guardian Notarized Signature* View/Print Form Here I-9 Required Documents (must be the original documents; copies will not be accepted) View List Here What is an I-9? ( Clickhere ) Copy of Driver's License (if you have one)** Copy of Social Security Card** Voided check or direct deposit slip to complete direct deposit form WHAT TO BRING FOR ADULTS (18 AND OLDER): I-9 Required Documents (must be the original documents; copies will not be accepted) View List Here What is an I-9? ( Clickhere ) Copy of Driver's License** Copy of Social Security Card** Voided check or direct deposit slip to complete direct deposit form * A notary will be on-site at the event free of charge. Parent or legal guardian will need to be present for the notarization, then will be asked to wait for the minor off-site. ** If you wish to use your driver's license and social security card to satisfy the I-9 requirements, you may. If you choose to do so, you must bring the original documents (copies will not be accepted). SAVE TIME by completing the on-boarding paperwork before the event. Click Here for the packet. Print and bring your completed forms with you to the event. Closing Date/Time: 4/27/2019 5:00 PM Central

Description The Customer Service Analyst provides support to the Customer Service Department. The incumbent determines quality standards by analyzing and monitoring inbound and outbound calls, emails and in person interactions and provides business intelligence for the call center and service center operations. Examples of Duties Collects data through different means to analyze quality and efficiency of all Customer Service functions. Monitors inbound and outbound communication and in person interactions using department standards. Provides coaching and feedback on an ongoing basis. Minimum Qualifications High school diploma or GED Two (2) years of experience in a Customer Service capacity (preferably call center environment Microsoft Office Suite experience Closing Date/Time:

Under general supervision, assist in the preparation and service of school lunches; perform routine tasks in an elementary school cafeteria; and to do related work as required. Essential Functions: Assists with general cleaning; Assists in all phases of the school lunch preparation; Heats and serves lunches; Cleans kitchen area and appliances; Puts stock away, orders and stores food and supplies; Sells a la carte and snack items, issues free lunch tickets; Prepares daily sales reports; Performs other duties of a School Lunch Helper I or II; Collects and counts money and prepares deposit slip. Qualifications Knowledge of : Basic food preparation procedures; Basic food utensils and appliances; Basic mathematics; Sanitation principles applicable to food preparation and serving and kitchen maintenance. Ability to : Read and write English; Follow oral and written instructions; Operates machines found in school cafeterias or Central Kitchen; Work in an efficient, sanitary and safe manner; Receive cash and make change accurately and quickly; Maintain cordial relations with co-workers, children, school staff and public. Education & Experience Requirements: Six months of experience at the School Lunch Helper I level, or one year of experience in a public or commercial establishment performing the duties of a helper. Education : Equivalent to completion of twelfth grade or informal education sufficient to insure ability to perform job duties. Selection Process: The examination process for this recruitment may be comprised of one or any combination of the following: screening of the applicant's training, background, and experience; scored evaluation of responses on a supplemental application; written examination(s); qualifications appraisal oral examination; performance examination; or technical oral examination, scored on a job-related basis.Only the most highly qualified candidates will be invited to continue in the examination process.Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit as determined by these competitive examinations. Qualified candidates on the eligibility list will be contacted for Substitute, Limited Term, and Provisional positions. A background check will be conducted to all candidates that will be considered. There is a $70 fingerprint fee that the candidate is responsible for and a clearance of Tuberculosis is also required prior to employment. OTHER IMPORTANT INFORMATION : Hours, schedules, and locations for the ELEMENTARY SCHOOL CASHIER - SUBSTITUTE position vary. Continuous

***PART-TIME JOB OPPORTUNITY*** RECREATION SPECIALIST - WILLOW PASS FACILITY ATTENDANT Part-time community center representative for the City of Concord assigned to the Willow Pass Community Center. The duties of this position include; supervision of the community center during classes and rentals, set up and take down of chairs, tables, and equipment, and light custodial services. Must be able to provide a high level of support to customers and ensure the safety of the people and property by effectively enforcing policies and procedures. Hours are primarily weekday evenings and weekend days and evenings. Examples of duties include, but are not limited to: Serve as main point of contact for instructors, participants and renters during scheduled shifts. Set up, take down, and clean-up of facility before and after events and classes as assigned. Effectively communicate and enforce facility policies and procedures. Effectively communicate program and schedule information to customers. Complete all paperwork required for rentals and classes. Use strong verbal and written communication skills to provide information to customers, co- workers and supervisors. Monitor equipment inventories and recommend procurement of items as needed. Inspect facility and equipment and recommend procurement, maintenance and repair as needed. At all times, demonstrates cooperative behavior with colleagues, supervisors and the public. Performs other duties as assigned. Qualifications: Requirements: Must possess strong verbal and written communication skills and have one or more years of customer service experience. Ability to establish and maintain positive working relationships with those contacted in the course of work at all levels, including a culturally diverse public with a focus on quality customer service. Must be at least 18 years of age and be able to lift/ move 50-60 pounds. Must be available and willing to work weekday evenings and weekends. Desired Qualifications: •Satisfactory completion of high school or the equivalent •Speak Spanish •Effectively communicate and enforce facility policies and procedures •Effectively communicate program and schedule information to customers •Ability to enforce rules and regulations; maintain orderly participant conduct Closing Date/Time: Tue. 12/31/19 5:00 PM Pacific Time

Announcement Number: 1952354526 The purpose of the class is to serve as the Manager of the Transportation Program for all projects funded by the County Penny Transportation Program. This class will work within the Transportation Department to implement and manage all aspects of the Transportation Penny Program. This class has expertise of transportation planning; project scheduling; surveying; engineering and design; right-of-way acquisition; utility coordination; permitting; cost estimating; construction plan review; construction procurement; value engineering; construction contract management; construction inspection and standards; field revisions; and conflict resolution. This class will also work as a liaison to other government and public entities, such as the Richland County Department of Public Works, the City of Columbia, the South Carolina Department of Transportation, various homeowners associations and the general public regarding Transportation Penny projects. This class provides in-house transportation engineering project management from design to completion. This class plans, organizes and implements the aforementioned project types within organizational policies. This class shall perform related professional, administrative and supervisory work as required in support of all Transportation Penny items. This position reports directly to the County Assistant Director of Transportation. Requires Bachelor's degree in civil engineering, project management or a related field. Requires a minimum of six years of relevant experience. Preferred license as a registered Professional Engineer in the State of South Carolina. Must possess a valid state driver's license.

Requisition Number: 51645 Department: Municipal Court What We're Looking For The Municipal Court Services Department is recruiting for an experienced Customer Solutions Analyst who has a Bachelor's degree from an accredited college or university with major course work in Public Administration, or a related field and four (4) years of increasingly responsible customer service and conflict resolution experience. The candidate will specifically manage the Municipal Court Training Unit. This unit will work with subject matter experts to design, develop and maintain educational material while contributing substantive expertise to program and material development. The position will perform/coordinate a wide variety of responsibilities related to (not all inclusive): Act as a resource by providing information regarding trends in continuing professional education, best practices, best methods and techniques to engage Municipal Court staff. Provide training as necessary and appropriate in program design and delivery, including eLearning delivery. Consult with the IT department when necessary to design and document basic workflows to ensure proper application/user interface; may create document links. Generate or direct necessary correspondence related to program development and implementation as well as other appropriate marketing materials and strategies. Serve as the liaison between Judicial Education Officer with court community, managers, specialists and support staff. Provide training to end-users and may provide basic desktop and mobile-user training on new systems and hardware. Perform quality assurance and control data integrity. Lead project meetings to capture decisions, needed actions, issues and risks. Ensure timely and accurate status reports within the expectations and constraints of a well- defined communication plan. Perform other related duties as required. Adhere to assigned work schedule as outlined in the Department and city attendance policies and procedures; ensures all behaviors comply with the City's Personnel Rules and Regulations. Preference may be given to applicants who possess the following: Skill in limited jurisdiction court processes Texas Court Clerk Certification Advanced experience with eLearning software Advanced experience with SharePoint Proficiency in problem solving ability Initiative and self-motivation with the proven ability to achieve results Other Requirements: Valid Texas Driver's License Must be able to pass a CJIS fingerprint background check Closing Date/Time: 3/26/19

About Our Job With eight golf facilities, Denver Golf has something for everyone: one 27-hole regulation golf course, four 18-hole regulation golf courses, one 18-hole executive mountain golf course, two 9-hole par three golf courses, two Miniature Golf facilities, five driving ranges (including the signature Aqua Golf water range), six Restaurants, and the Denver Junior Golf/The First Tee of Denver - One of the largest Junior Golf programs in the country. Denver Golf has outstanding course conditions and top-notch guest services for the best value. From urban golf settings to mountain vistas, you will find it here at Denver Golf. See what Denver Golf is all about! https://vimeo.com/221918735 The Denver Municipal Golf Courses are open for play year-round (weather permitting) from daylight until dark and the golf pro shops are open 364 days a year with the exception of the Christmas Day holiday. We are seeking applicants who are able to work weekends and holidays during our operating season. City Park Golf Course (2500 York St) - Hiring for Late Spring/Summer Evergreen Golf Course (29614 Upper Bear Creek Rd) Harvard Gulch Golf Course (660 E Iliff Ave) Kennedy Golf Course (10500 E Hampden Ave) Overland Golf Course (1801 S Huron St) Wellshire Golf Course (3333 S Colorado Blvd) Willis Case Golf Course (4999 Vrain St) Aqua Golf Water Driving Range (501 W Florida Ave) Golf Sales Associate job responsibilities: Sell merchandise in the Golf Pro Shop and use as cash register to collect payment of golf merchandise Interact with patrons and provides excellent customer service Organize and display merchandise to Golf Pro Shop standards Answer telephone and respond to customers questions regarding merchandise Inform the appropriate personnel when supplies are low and need to be ordered Assist customers with reservations in person or over the phone Assist golf employees with set up for tournaments Assign tee times to players and manage the first tee and determines who goes next Keep the Pro Shop clean and orderly Operate a variety of office equipment Perform other duties as assigned This is an on-call position which will work no more than 39 hours per week and is not eligible for benefits. On-call positions may have routine or variable work schedules About You The Denver Golf Team prides itself on its fun and hard-working atmosphere. We are looking for equally driven and engaging golf enthusiasts to join the team to support our year-round operations. Our ideal candidates will have: Will have prior retail or cashiering experience Previous golfing experience (either personal or professional) Flexibility to work on weekends and holidays Consistency and punctuality We realize that your time is valuable, so please do not apply unless you possess the following minimum requirements: Education: None Experience: None Licensures/Certification(s): Must be at least 16 years of age at the time of application Equivalency: None About Everything Else Job Profile RG2944 Golf Sales Associate To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Oncall Pay Range Pay Range $12.41 - $17.00 Agency Parks and Recreation Assessment Requirement The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

The City of Taylor is seeking candidates for a Concession Staff position. The position will be located at the Taylor Sportsplex, within the City of Taylor. There is no required experience for this position. POSITION SUMMARY : This position will be responsible for conducting basic concession operations before, during and after the events that are hosted at the Taylor Sportsplex. Events at the Taylor Sportsplex range from nightly hockey games, to weekend long group events such as hockey showcases/tournaments, high school commencement ceremonies, in-line hockey tournaments and other large group events. ESSENTIAL JOB FUNCTIONS: (Key Tasks and Responsibilities; other duties may be assigned by the Director and/or designee) Possess excellent customer service skills Prepare concession prior to opening (ensure refrigerators are stocked, cooking areas are clean, set out condiments, etc.) Prepare food for sale Ability to learn to operate cash register Ability to learn to cash out cash register at the end of your shift Willingness to clean all used food preparation equipment and stations, as well as stock inventory in order to ensure that it is acceptable for the next shift PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift, handle, and carry, supply, small-wares, equipment, garbage bags, supplies and paper goods at a minimum of 10 pounds constantly and up to 25 pounds occasionally. Must be able to occasionally stand for multiple hours at a time. Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to be able to clean certain areas. Must be able to communicate effectively and listen attentively to employees and customers. Must be able to work the hours necessary to ensure that the Taylor Sportsplex, as a building, is maintained in a cleanly manner primarily during large events, and is in good order for either the afternoon shift to come in, or the morning shift to take over the next day. Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.

The City of Taylor is seeking candidates for an event staff position. The position will be located at the Taylor Sportsplex, within the City of Taylor. There is no required experience for this position. POSITION SUMMARY : This position will be responsible for conducting basic building operations before, during and after the events that are hosted at the Taylor Sportsplex. Events at the Taylor Sportsplex range from nightly hockey games, to weekend long group events such as hockey showcases/tournaments, high school commencement ceremonies, in-line hockey tournaments and other large group events. ESSENTIAL JOB FUNCTIONS: (Key Tasks and Responsibilities; other duties may be assigned by the Director and/or designee) Possess excellent customer service skills To keep score and time during ice hockey games hosted at the Taylor Sportsplex. To ensure that the arenas, lobby area and outdoor areas of the Taylor Sportsplex are kept clean and clear of garbage. To carry out basic preparatory operations as needed for certain large events, e.g. helping to set up staging equipment for commencement ceremonies, or hanging a banner somewhere around the building. PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift, handle, and carry, supply, small-wares, equipment, garbage bags, supplies and paper goods at a minimum of 10 pounds constantly and up to 100 pounds occasionally. Must be able to occasionally stand for multiple hours at a time. Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to be able to clean certain areas. Must be able to communicate effectively and listen attentively to employees, vendors and customers. Must be able to work the hours necessary to ensure that the Taylor Sportsplex, as a building, is maintained in a cleanly manner primarily during large events, and is in good order for either the afternoon shift to come in, or the morning shift to take over the next day. Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.

Job General Statement of Duties Coordinates and assists with customer service support for the operations of an assigned Parks and Recreation Facility. Distinguishing Features of the Class The principal function of an employee in this class is to serve as the Parks and Recreation Department's representative at a Recreation Facility to ensure compliance with all program guidelines and safety requirements. The work is performed under the supervision of a Center Director or Recreation Supervisor but some leeway is granted for the exercise of independent judgment and initiative. An employee in this class performs the duties of other employees in the Parks and Recreation Department as required or as assigned by supervisory personnel. The principal duties of this class are performed in various recreational settings, including recreation, cultural arts and programs. Work is performed indoors and occasionally outdoors in hot, cold or inclement weather. Examples of Essential Work (Illustrative Only) Provides oversight at a Parks and Recreation facility, including supervising activity participants, enforcing organizational guidelines and ensuring all appropriate safety standards; Assists with a sports, recreation, cultural arts, rehabilitative or other related recreation activity to promote a professional presentation of such activities; Promotes an environment of participation in which all interested citizens may participate in a scheduled activity; Provides guidance to individual recreation participants; Documents any accident or incident or failure to adhere to set polices and informs Parks and Recreation administrative staff as necessary; Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions; Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems; Attends meetings and training sessions to remain current on the principles, practices and new developments in assigned work areas; The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with other department and City employees, members of community organizations and the public; Responds to citizens' questions and comments in a courteous and timely manner; Ensure Recreation Facility is ready for public use; Receive and process monetary transactions including, cash, credit and debit cards, both in person and via the phone; Performs customer service and administrative duties, including answering phone, greet visitors and participants, fill out appropriate forms, and scheduling use of facilities; Performs other related duties as assigned. Required Knowledge, Skills and Abilities Knowledge of department and recreation facility rules and regulations; Knowledge of safety principles and procedures involved in recreational activities; Knowledge of recreation facility programs and activities; Skill in the use of modern office equipment; Skill in performing basic mathematical calculations such as addition, subtraction, multiplication, division, and percentages; Skill in organizing and planning; Skill in decision making and problem solving; Skill in interpersonal relations and in dealing with the public; Skill in oral and written communication; Ability to work cooperatively with others. Acceptable Experience and Training Some experience in a recreational activity; or Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Required Special Qualifications None Essential Physical Abilities Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively; Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to perform reporting and recording requirements; Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to participate in recreational activities and supervise assigned programs; Ability to intermittently sit, stand, walk, or stoop; Ability to occasionally lift light objects weighing less than 24 pounds. "This class specification is not an employment agreement or contract. Management has the exclusive right to alter this class specification at any time without notice."

Do you want a career where you can truly make a difference? The Lake County Health Department and Community Health Center is one of the largest human service providers in Lake County. We live our mission each day, promoting the health and well-being of all who live, work, and play in Lake County. If you are passionate about giving back and ready to be a part of an innovative team, we are looking for you! About the Role: Our busy primary care clinic is in need of a customer service oriented In Person Counselor (Navigator). As a Navigator you will be trained and licensed to help consumers look for and understand health coverage options through the Health Insurance Marketplace. You will assist consumers in completing eligibility, enrollment and appeal applications as well as help clients understand how to use their insurance coverage. Work is performed in accordance with current federal and state regulations and training as well as LCHD policies, processes and procedures. ***Illinois Licensed Certified Application Counselor or Navigator highly preferred. Location: 2400 Belvidere Road, Waukegan, IL 60085 Hours: Monday - Thursday: 8:00 am - 4:00 pm; 11:00 am - 7:00 pm and one Saturday per month: 8:30 am - 12:00 pm. Skills and Experience Provide outstanding customer service by providing consumers with friendly and impartial information and assistance that meets their needs, whether face to face or over the telephone: Making consumers feel welcome, important, heard, and respected by listening and responding to their requests. Communicating in a way that supports consumers’ understanding and needs. Provide fair, accurate and impartial information to consumers regardless of your own opinions or preferences. Identify consumers' needs when talking about Qualified Health Plans (QHPs), other health coverage that might be available to them through the Marketplace, or programs that will help lower their health coverage costs. Assisting consumers in a culturally-sensitive manner, using language translation services as appropriate and otherwise meeting Culturally and Linguistically Appropriate Services (CLAS) and disability access standards. Responding appropriately to consumers’ needs and accommodation requests in a timely manner. Referring consumers to other entities when their needs cannot be met by the Navigator program. Empowering consumers through open and trustworthy interactions and communication. Help consumers apply for and enroll in health coverage: Maintain expertise in eligibility, enrollment, and program specifications. Conduct public education activities to raise awareness about the Marketplace. Provide information and services in a fair, accurate, and impartial manner. Meet culturally and Linguistically Appropriate Services (CLAS) and disability access standards. Refer consumers with questions, complaints, or grievances to appropriate resources. Ensure that consumers are informed of the functions and responsibilities of Navigators. Obtain a consumer’s consent for assistance. Ensure that consumers provide authorization prior to a Navigator's obtaining access to a consumer’s personally identifiable information. Ensure that consumers can revoke that authorization at any time. Maintain a record of the authorization provided. Provide face-to-face application and enrollment assistance to consumers. Assist consumers in post-enrollment matters such as: Helping consumers understand the basic process of filing Marketplace eligibility appeals. Helping consumers understand and apply for exemptions from the individual shared responsibility payment. Document consumer appointments and encounter details in the LCHD Electronic Health Record system per current processes, procedures and guidance from the supervisor. Conduct In-Reach to uninsured LCHD patients as per current supervisor guidance, processes and procedures. Conduct application follow-up as appropriate as per current supervisor guidance, processes and procedures. Refer unusual (non-routine) matters to the supervisor as per current supervisor guidance, processes and procedures. Education, Qualifications, and Certification: High School Diploma or G.E.D. Minimum of one-year general office experience preferred. Basic user knowledge of the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint.) Knowledge of and experience with using NextGen Electronic Practice Management software module is highly preferred. Experience assisting clients with information and applications as an ACA In-Person Counselor or Certified Application Counselor is highly preferred. Experience submitting Medicaid applications through Illinois Application for Benefits Eligibility (ABE) is highly preferred. Experience submitting health insurance marketplace applications through Healthcare.gov is highly preferred. Experience using Illinois Medical Electronic Data Interchange (MEDI) is highly preferred. Must obtain State of Illinois Navigator License as a Certified Application Counselor or In-Person Counselor (per LCHD grant requirements) within 90 days of hire and maintain licensure throughout employment. About the Perks: Lake County offers a competitive salary and benefit package with performance-based incentive plans. We also offer flexible working hours, and a comprehensive wellness and training program. Visit the Health Department page to get additional information on why you should work for us. If you would like to learn more about our community impact and to see some of our employees in action, please review this short video . Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer.

Are you looking for a challenging role within an organization that provides flexible hours, rewarding compensation and an excellent benefit package? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment. Do you have a background in clerical work and customer service? If so, this position could very well be for you: Position: Jail Receptionist Location: Waukegan, IL Salary: $13.44/hour Job Summary: Responsible for answering phone calls, filing, data entry and assisting the public. Since this position is the first point of contact for the jail, the individual will need to maintain security of the facility along with maintain a professional demeanor at all times. There will be regular interaction with clients who have a limited understanding of the English language. This is an afternoon position, from 2:30pm till 10:30pm. Schedule will operate on 5 on 2 off, 5 on 3 off rotation. Will also include working holidays and weekends. Becoming a Jail Receptionist would allow you to be involved with the Jail Division within local government, ranging from office duties to interacting with a diverse population from the public. Your day will consist of interacting with all who come into the public lobby of the jail for service. You will have endless opportunities to impact and make a difference within Lake County. Being able to build working relationships with employees, 30 countywide departments and the public, is sure to keep you interested and continuously learning. In order to be successful in this role you should have a High School Diploma. Individuals should have a working knowledge of computer skills along with customer service experience; possess the ability to effectively problem solve and have the ability to work both individually and in a team atmosphere. Lake County offers a competitive salary and benefit package with performance-based incentive plans. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County! To learn more about the department you will be working for, visit Sheriff's Office . To learn more about other services Lake County provides and to see some of our employees in action visit our website to view videos . If you need assistance writing your resume we have some tools to help you at our Human Resources website . Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. Lake County is an Equal Opportunity Employer

Job Summary The Pool Cashier is responsible for handling and accounting for money, filing, communicating by telephone, performing simple arithmetic, typing and analyzing data or report information and dealing effectively with the public. Minimum Qualifications A High School diploma or GED and experience in handling money preferred. Closing Date/Time: 8/30/2019 5:00 PM Central

The Customer Service Representative works under the direction of the Call Center/Customer Service Manager. The CSR will be responsible for providing excellent customer service to City of Taylor taxpayers, both business and residential; non-taxpayers who reside in Taylor and request city services; and non-Taylor citizens desiring Taylor services related to living, working and opening a business in the city. The customer interface will take place in person and via phone. Employees may be assigned other duties as determined by management. Essential duties will include, but are not limited to: Answer inquiries professionally Handle and resolve customer complaints Research required information using available resources Troubleshoot problems Identify and escalate priority issues Route calls to appropriate resource Provide information Complete call logs and reports Initiate customer requests Follow up with customers to determine satisfaction with provided services Conduct outbound research calls to collect customer service needs and information Qualifications Must be available to work scheduled shifts Monday through Friday from 9:00 a.m. until 5:00 p.m. High School Diploma Knowledge of Microsoft Word and Excel Ability to enter data while on phone Ability to maneuver through various software programs simultaneously Ability to use search tools, browsers, email, attach files, scan, and fax Experience with customer relationship management processes and software Complete applicable skills test during the interview process Possess strong oral/written communication skills Possess ability to work independently Possess a high sense of integrity and ethics Trustworthy Ability to accept performance feedback Self-developer striving for continuous improvement Goal and deadline oriented Adaptable to change Detail oriented Team oriented Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.

TRANSFER JOB OPPORTUNITY EXAM #: TRCH1881-19-01 *DO NOT FILE APPLICATION ONLINE* The Department of Children and Family Services Human Resource Division is seeking a highly motivated, dependable and organized Departmental Civil Service Representative to fill a vacancy in the Performance Management Unit of the Human Resource Division. Essential Job Functions Provides advice to departmental managers in all matters related to departmental disciplinary policies, preparation of the performance evaluations, techniques for correcting specific behavior of performance problems, and the application of Civil Service Rules. Prepares and/or advises in the preparation of disciplinary letters, including letters of discharge, reduction, and suspension. Reviews proposed disciplinary actions and due process letters to ensure they are consistent with applicable regulations, policies and procedures, and to ensure proposed actions have a sufficient basis for defense before the Civil Service Commission. Prepares training plans and conducts trainings on an as needed basis. Consults and advises Department supervisors, managers, and executives concerning a wide range of performance management issues and employee relations matters. Works in collaboration with the Executive Team members and other County agencies, such as the Department of Human Resources, County Counsel, Office of Security Management. Handles Special Projects/Assignments as required. Requirements Individuals interested in applying for this position must currently hold the payroll title of Departmental Civil Service Representative. DESIRABLE QUALIFICATIONS: Working knowledge of Microsoft Word, Excel and Access, with ability to navigate the web. Excellent analytical, organizational, and problem solving skills. Excellent written, verbal, and interpersonal communications skills. Ability to perform multiple tasks and prioritize with minimal instructions. Ability to effectively interact with all levels of supervision and management. Excellent customer service skills. Excellent leadership skills. Ability to work independently as well as collaboratively as a team. Additional Information All materials submitted by the employee will be evaluated. The most qualified employees will be contacted for an interview. The interview process will be used to determine the final selection. Before extending an offer to candidates, the offer must first be cleared by the Personnel Section. This vacancy will remain open until the service needs of the Department are met. Individualsinterested in this position should submit a cover letter with employee number, resume, copies of their last two performance evaluations and their time sheets Prime Variance onlyfor the past 12 months andtwo writing samples. The cover letter and resume should clearly outline how the employee meets the requirements and desirable qualifications. REQUESTED MATERIALS SHOULD BE EMAILED TO: Attn: Yana Gasparyan YanaG @dcfs.lacounty.gov (213) 739-6471 Closing Date/Time:

Essential Job Functions/Public Service Officer: Communicate effectively over law-enforcement radio channels while initiating and responding to radio communications, often under adverse conditions. Communicate verbally and effectively by listening to people and by giving information, directions and commands. Conduct visual and audio monitoring of jail for extended periods of time. Gather information in criminal investigations by interviewing and obtaining the statements of victims, witnesses, suspects and confidential informants. Manage interpersonal conflicts to maintain order. Operate an emergency vehicle during both the day and night, while exercising due care and caution in congested traffic and in unsafe road conditions and environmental conditions such as fog, smoke, rain, ice and snow. Perform law-enforcement functions while working rotating shifts and unanticipated overtime. Perform tasks that require lifting, carrying or dragging people or heavy objects while performing limited law-enforcement functions. Perform searches of persons that involve touching and feeling to detect potential weapons and contraband. Prepare investigative and other reports, including sketches, using appropriate grammar, symbols and mathematical computations. Read and comprehend rules, regulations, policies, procedures and the law for purposes of ensuring appropriate PSO behavior/response and performing activities involving the public. Subdue resisting subjects using hands and feet while employing defensive tactics maneuvers of approved nonlethal weapons. Public Service Officer - Job Description: Dispatch and Teletype System/Law Enforcement Information Network (L.E.I.N.) This is a two-person operation. These work stations are generally manned by a Corporal with a police Cadet assisting. They monitor a four-channel radio system and the business-alarm panel, receive calls from the desk officers, dispatch police units and log the calls/incidents in the complaint log and radio log. They provide ambulance and wrecker calls upon request from field units. They make L.E.I.N. checks for patrol units, enter and cancel "wanted" persons, vehicles and warrants as well as check stolen or recovered property through the system. They sometimes must answer telephone calls from citizens because of an overload on desk officers. Switchboard/Complaint Desk This work station is generally manned by one or more employees, depending on demands or calls coming into the desk. There are times when the duty Lieutenant must delay his other responsibilities to answer telephone calls at the desk. The police PSO assigned to the desk could write complaints at the desk and on very limited basis over the telephone, during peak periods. Complaint copies must also be separated for the various bureaus as directed. Much of a Public Service Officer's time will be taken up in the detention area and caring for prisoners. The booking, printing, mugging, receipt of property and paperwork involved in the intake will be assigned to one of the Public Service Officers from desk/dispatch area. The PSO will be required to maintain inventory of prisoner meals, feed prisoners (a one-hour task for each meal) and see that the cells are properly cleaned. He will make prisoner inspection every hour as required by the department of Corrections. On weekends and holidays he/she is expected to clean lobby, desk and dispatch section. A PSO has many other miscellaneous duties, including fingerprinting for citizenship papers and employment clearances. Traffic Bureau Periodically, a PSO from Records may be assigned to the Traffic Bureau to assist in the following: Compile accident data. Maintain accident/violation spot maps. File accident reports. Research engineering files. Maintain abandoned auto file. Detective Bureau (D.B.) Periodically, a Public Service Officer may be assigned to the Detective Bureau to assist in the following: File complaints, fingerprint cards, post clearance slips on crimes or post D.B. teletypes. Work on D.B. crime status charts or graphs. Photograph and print indexing. Cross check file for intelligence data. Youth Bureau Periodically, a Public Service Officer may be assigned to the Youth Bureau to assist in the following: Recording and filing of case reports. Type appointments to parents and juveniles. Type records of juveniles taken into custody. Disposition of cases. File jacket returns from court. Case clearance slips to Records Bureau. Support Division The Support Division usually has two Public Service Officers assigned; their duties would include: One PSO permanently assigned to property and evidence responsibility. The process of maintaining records, storage and disposition of property and evidence requires very precise control and is best served under the responsibility of one individual. A PSO can be assigned to the afternoon shift to better serve the public and department. This employee will assist in the filing of complaints by sections, traffic citations and other Bureau services; he/she will assist in providing gun registrations, public vehicle operators license applications, vendor license applications. Qualifications Citizen in the United States of America Age at least 18 years of age High School graduate or equivalent (G. E. D.) A valid Michigan Motor Vehicle Operator's or Chauffeur's License Good moral character - traffic and criminal records will be examined Must pass pre-employment process which includes background investigation, psychological exam, and physical. Physically and mentally able, with or without reasonable accommodation, to perform all of the established duties and responsibilities related to the position Ability to successfully complete the basic training curriculum as determined by the Taylor Police department Hourly rate of pay commensurate with experience level. This is a part-time position and no fringe benefits are offered. Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.

Essential Job Functions/Public Service Officer: Communicate effectively over law-enforcement radio channels while initiating and responding to radio communications, often under adverse conditions. Communicate verbally and effectively by listening to people and by giving information, directions and commands. Conduct visual and audio monitoring of jail for extended periods of time. Gather information in criminal investigations by interviewing and obtaining the statements of victims, witnesses, suspects and confidential informants. Manage interpersonal conflicts to maintain order. Operate an emergency vehicle during both the day and night, while exercising due care and caution in congested traffic and in unsafe road conditions and environmental conditions such as fog, smoke, rain, ice and snow. Perform law-enforcement functions while working rotating shifts and unanticipated overtime. Perform tasks that require lifting, carrying or dragging people or heavy objects while performing limited law-enforcement functions. Perform searches of persons that involve touching and feeling to detect potential weapons and contraband. Prepare investigative and other reports, including sketches, using appropriate grammar, symbols and mathematical computations. Read and comprehend rules, regulations, policies, procedures and the law for purposes of ensuring appropriate PSO behavior/response and performing activities involving the public. Subdue resisting subjects using hands and feet while employing defensive tactics maneuvers of approved nonlethal weapons. Public Service Officer - Job Description: Dispatch and Teletype System/Law Enforcement Information Network (L.E.I.N.) This is a two-person operation. These work stations are generally manned by a Corporal with a police Cadet assisting. They monitor a four-channel radio system and the business-alarm panel, receive calls from the desk officers, dispatch police units and log the calls/incidents in the complaint log and radio log. They provide ambulance and wrecker calls upon request from field units. They make L.E.I.N. checks for patrol units, enter and cancel "wanted" persons, vehicles and warrants as well as check stolen or recovered property through the system. They sometimes must answer telephone calls from citizens because of an overload on desk officers. Switchboard/Complaint Desk This work station is generally manned by one or more employees, depending on demands or calls coming into the desk. There are times when the duty Lieutenant must delay his other responsibilities to answer telephone calls at the desk. The police PSO assigned to the desk could write complaints at the desk and on very limited basis over the telephone, during peak periods. Complaint copies must also be separated for the various bureaus as directed. Much of a Public Service Officer's time will be taken up in the detention area and caring for prisoners. The booking, printing, mugging, receipt of property and paperwork involved in the intake will be assigned to one of the Public Service Officers from desk/dispatch area. The PSO will be required to maintain inventory of prisoner meals, feed prisoners (a one-hour task for each meal) and see that the cells are properly cleaned. He will make prisoner inspection every hour as required by the department of Corrections. On weekends and holidays he/she is expected to clean lobby, desk and dispatch section. A PSO has many other miscellaneous duties, including fingerprinting for citizenship papers and employment clearances. Traffic Bureau Periodically, a PSO from Records may be assigned to the Traffic Bureau to assist in the following: Compile accident data. Maintain accident/violation spot maps. File accident reports. Research engineering files. Maintain abandoned auto file. Detective Bureau (D.B.) Periodically, a Public Service Officer may be assigned to the Detective Bureau to assist in the following: File complaints, fingerprint cards, post clearance slips on crimes or post D.B. teletypes. Work on D.B. crime status charts or graphs. Photograph and print indexing. Cross check file for intelligence data. Youth Bureau Periodically, a Public Service Officer may be assigned to the Youth Bureau to assist in the following: Recording and filing of case reports. Type appointments to parents and juveniles. Type records of juveniles taken into custody. Disposition of cases. File jacket returns from court. Case clearance slips to Records Bureau. Support Division The Support Division usually has two Public Service Officers assigned; their duties would include: One PSO permanently assigned to property and evidence responsibility. The process of maintaining records, storage and disposition of property and evidence requires very precise control and is best served under the responsibility of one individual. A PSO can be assigned to the afternoon shift to better serve the public and department. This employee will assist in the filing of complaints by sections, traffic citations and other Bureau services; he/she will assist in providing gun registrations, public vehicle operators license applications, vendor license applications. Qualifications Citizen in the United States of America Age at least 18 years of age High School graduate or equivalent (G. E. D.) A valid Michigan Motor Vehicle Operator's or Chauffeur's License Good moral character - traffic and criminal records will be examined Must pass pre-employment process which includes background investigation, psychological exam, and physical. Physically and mentally able, with or without reasonable accommodation, to perform all of the established duties and responsibilities related to the position Ability to successfully complete the basic training curriculum as determined by the Taylor Police department Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.

Introduction Applications in this recruitment are screened on a weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. Assignments are in the following services areas within Adult System of Care, Children's System of Care and Public Health divisions:  Child Welfare Services Mental Health Substance Use Disorders Homeless Services Employment Older Adult Services Public Health Whole Person Care (physical, behavioral health and social services) Emergency After-Hours/Child Protective Services Response Co-Occurring Diagnosis Criminogenic/Forensic Perinatal Wraparound (Children Services) Adoption/Permanency *Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. Upon successful completion of a foreign language proficiency exam, an additional 5% Bilingual Pay will be paid to employees who use a second language on a regular basis in the normal course of business.  Click  here for more information on Spanish bilingual opportunities. POSITION INFORMATION Placer County Health and Human Services is currently recruiting for permanent and extra-help/temporary* positions in the classification Client Services Practitioner II (Master Degree Social Worker/Clinician) for case management assignments in the Adult System of Care, Children's System of Care and Public Health divisions.  Your application materials and assignment preference(s) may be used by the hiring authority in selecting candidates for interview. Client Services Practitioners perform a broad spectrum of duties ranging from providing direct services/case management support to those faced with difficult situations, emotional stresses, or significant change in their lives to clinically diagnosing emotional, behavioral or mental health disorders in individuals. Not only do Client Services Practitioners assist individuals to cope with the situation at hand, they advocate for them and seek out valuable resources and other means of support for the affected person(s).  DEFINITION To provide responsible and professional social services and/or clinical treatment of an advanced nature to a variety of clients with identified needs including clients with mental health concerns, diagnosed mentally ill clients, substance abusers and/or clients who are homeless; to provide counseling to individuals and groups; to perform crisis intervention as appropriate; to participate in the development and implementation of various treatment and outreach services; to investigate, supervise and to place minors in need of protective services; to provide outreach engagement; to develop, coordinate and monitor community-based programs; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Client Services Practitioner series.  This class is distinguished from the Client Services Practitioner I by the assignment of the full range of duties.  Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. SUPERVISION RECEIVED AND EXERCISED Receives direction from a program supervisor or other designated management position. May exercise technical and functional supervision over clerical, technical, para-professional and/or other professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and administer long or short term treatment plans requiring comprehensive professional knowledge with the goal of improving or restoring individual or family functioning; may include clinical treatments and may determine appropriate method of treatment intervention including program modification. Participate in and/or conduct comprehensive individual and family psychosocial assessments for problem identification and diagnosis; determine acuity of need and recommend appropriate program placement; provide crisis counseling to include authorization for 72-hour emergency in-patient admission as necessary. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Investigate, intervene and provide a variety of professional services to children or other special needs clients, in circumstances in which the client's physical or emotional welfare is involved including cases of neglect, emotional/behavioral problems, physical/mental disabilities, child welfare, court services, or other conditions that may adversely affect the client. Participate in and/or conduct group, family and individual therapy to include marital and/or family counseling as appropriate to effect positive rehabilitation, solutions, and/or life improvements. Provide highly skilled professional services in counseling, adult and child protective services, family services, community organization, social research and related areas. Perform case management duties including treatment plan monitoring, advocacy, referral and linkage to other needed services and crisis interventions; establish and maintain casework records and documents in accordance with departmental and statutory regulations and procedures; and prepare relevant correspondence and reports, including court reports and/or testimony. Provide outreach, education, and professional consultation to the community, the general public, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups, referrals, and the general public. Provide operational oversight of residential facilities or community-based programs to include the administration of budgets as assigned; prepare grant proposals and reports and monitor program activities and expenditures. Conduct home visits; transport clients; and assist with client's financial, budget and daily living activities as appropriate. Develop, maintain and participate in an inter-agency and community networking/referral system; evaluate client needs relative to appropriate program referrals; maintain close communication with contract providers and community service agencies to ensure treatment plan and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the applicant's responsibility to identify in their application materials how they meet the Minimum Qualifications listed below. Experience: Two years of responsible casework or clinical experience performing duties similar to a Client Services Practitioner I with Placer County. Training:  A Master's degree from an accredited college or university with major course work in social work, psychology or counseling which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners. License or Certificate: May require possession of a State of California license as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC). KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and the multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development and living relationships. Develop and implement community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Principles and practices of casework, including objectives, clinical diagnosis and appropriate documentation. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Physical, social, mental and substance use disorders impact on individual personality and behaviors. Role of social service agencies, both public and private. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, risk and safety assessments. Standard and accepted investigative and interviewing techniques and methods. Principles used in preparing grant proposals. Modern office procedures, practices and methods as well as designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation, and grammar in both oral and written forms. Policies and practices of County's Health and Human Services Department as it relates to assigned program area and client services. Community and consultative resources available, both public and private. Pertinent federal, state and local statutes and regulations governing public health and welfare services. Ability to: Understand and carry out a variety of complex oral and written instructions in an independent manner. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately to include routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. Develop appropriate treatment plans for a variety of client needs and situations. Perform a variety of professional duties in an independent manner to include all levels of problem-solving and decision-making models. On a continuous basis, know and understand all aspects of the job and observe safety rules and practices; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable department policies and procedures to applicants and clients. On a continuous basis, sit for long periods of time or while driving; intermittently walk, stand, bend, squat, kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training and experience will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S.  For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph) and/or be bonded. Additionally, positions in law enforcement classifications, and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification.  For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please visit our website at: http://www.jobaps.com/placer/sup/abfreenames.asp . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS The following information represents benefits currently available to permanent Placer County employees and may be subject to change.  It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view benefits for Professional bargaining unit Closing Date/Time: Continuous

Introduction Applications in this recruitment are screened on a weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. In order to qualify for this recruitment, the required degree must be obtained by date of appointment.  If you are in your final semester, please apply. *Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. Upon successful completion of a foreign language proficiency exam, an additional 5% bilingual pay will be paid to employees who use a second language on a regular basis in the normal course of business. Click   here for more information on Spanish bilingual opportunities.  POSITION INFORMATION Placer County Health and Human Services is currently recruiting for permanent and extra-help/temporary positions in the classification Client Services Practitioner I (Master Degree Social Worker/Clinician). Assignments are in the following services areas within Adult System of Care, Children's System of Care and Public Health divisions: Child Welfare Services Mental Health Substance Use Disorders Homeless Services Employment Older Adult Services Public Health Whole Person Care (physical, behavioral health and social services) Emergency After-Hours/Child Protective Services Response Co-Occurring Diagnosis Criminogenic/Forensic Perinatal Wraparound (Children Services) Adoption/Permanency This is an entry level position and applicants are encouraged to include relevant education and a description of professional social work and/or child welfare experience when responding to the supplemental questionnaire. Your application materials and assignment preference(s) may be used by the hiring authority when selecting candidates to interview. Client Services Practitioners perform a broad spectrum of duties ranging from providing direct services/case management support to those faced with difficult situations, emotional stresses, or significant changes in their lives to clinically diagnosing emotional, behavioral or mental health disorders in individuals. Not only do Client Services Practitioners assist individuals to cope with the situation at hand, they advocate for them and seek out valuable resources and other means of support for the affected person(s). DEFINITION To provide responsible and professional social services and/or clinical treatment of an advanced nature to a variety of clients with identified needs including clients with mental health concerns, diagnosed mentally ill clients, substance abusers and/or clients who are homeless; to provide counseling to individuals and groups; to perform crisis intervention as appropriate; to participate in the development and implementation of various treatment and outreach services; to investigate, supervise and to place minors in need of protective services; to provide outreach engagement; to develop, coordinate and monitor community-based programs; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Client Services Practitioner series.  This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series.  Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level class.  Since this class is typically used as a training class, employees may have only limited or no directly related work experience.  Employees work under general supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a program supervisor or other designated management position.   May receive technical and functional supervision from a Senior Client Services Practitioner. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and administer long or short term treatment plans requiring comprehensive professional knowledge with the goal of improving or restoring individual or family functioning; may include clinical treatments and may determine appropriate method of treatment intervention including program modification. Participate in and/or conduct comprehensive individual and family psychosocial assessments for problem identification and diagnosis; determine acuity of need and recommend appropriate program placement; provide crisis counseling to include authorization for 72-hour emergency in-patient admission as necessary. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Investigate, intervene and provide a variety of professional services to children or other special needs clients, in circumstances in which the client's physical or emotional welfare is involved including cases of neglect, emotional/behavioral problems, physical/mental disabilities, child welfare, court services, or other conditions that may adversely affect the client. Participate in and/or conduct group, family and individual therapy to include marital and/or family counseling as appropriate to effect positive rehabilitation, solutions, and/or life improvements. Provide highly skilled professional services in counseling, adult and child protective services, family services, community organization, social research and related areas. Perform case management duties including treatment plan monitoring, advocacy, referral and linkage to other needed services and crisis interventions; establish and maintain casework records and documents in accordance with departmental and statutory regulations and procedures; and prepare relevant correspondence and reports, including court reports and/or testimony. Provide outreach, education, and professional consultation to the community, the general public, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups, referrals, and the general public. Provide operational oversight of residential facilities or community-based programs to include the administration of budgets as assigned; prepare grant proposals and reports and monitor program activities and expenditures. Conduct home visits; transport clients; and assist with client's financial, budget and daily living activities as appropriate. Develop, maintain and participate in an inter-agency and community networking/referral system; evaluate client needs relative to appropriate program referrals; maintain close communication with contract providers and community service agencies to ensure treatment plan and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: One year of providing mental health services, social service casework or counseling is desirable. Training: A Master's degree from an accredited college or university with major course work in social work, psychology or counseling, which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners must be obtained by date of appointment. License or Certificate: May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.  KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and the multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development and living relationships. Develop and implement community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Principles and practices of casework, including objectives, clinical diagnosis and appropriate documentation. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Physical, social, mental and substance use disorders impact on individual personality and behaviors. Role of social service agencies, both public and private. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, risk and safety assessments. Standard and accepted investigative and interviewing techniques and methods. Principles used in preparing grant proposals. Modern office procedures, practices and methods as well as designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation, and grammar in both oral and written forms. Ability to: Understand and carry out a variety of complex oral and written instructions in an independent manner. On a continuous basis, know and understand all aspects of the job and observe safety rules and practices; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable department policies and procedures to applicants and clients. On a continuous basis, sit for long periods of time or while driving; intermittently walk, stand, bend, squat, kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately to include routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training and experience will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S.  For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph) and/or be bonded. Additionally, positions in law enforcement classifications, and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification.  For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please visit our website at: http://www.jobaps.com/placer/sup/abfreenames.asp EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS The following information represents benefits currently available to permanent Placer County employees and may be subject to change.  It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view benefits for Professional bargaining unit Closing Date/Time: Continuous

FIRST DAY OF FILING: AUGUST9 , 2017 @ 8:00 a.m., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y2425D OPEN COMPETITIVE JOB OPPORTUNITY THIS ANNOUNCEMENT IS AREBULLETINTO REOPEN THE FILING PERIOD , UPDATE SALARY INFORMATION AND APPLICATION AND FILING INFORMATION. PERSONS WHO HAVE ALREADY APPLIED WITHIN THE LAST TWELVE (12) MONTHS NEED NOT REAPPLY, BUT MAY SUBMIT ADDITIONAL INFORMATION TO BE ATTACHED TO THEIR ORIGINAL APPLICATION. THE INFORMATION MUST INCLUDE THE CORRECT EXAMINATION NUMBER AND EXAMINATION TITLE. DEFINITION: Acts as the first-level subordinate supervisor to a Telephone Operations Supervisor III in charge of a 24-hour medical facility or call center, an automatic call distribution system, or a 24-hour non-medical telephone operating facility. Essential Job Functions Assists in supervising a telephone operations facility. Trains staff on facility emergency response systems, use of facilities automated call distribution system, and other telephone operator duties. Trains or supervises the training of telephone operating personnel. Operates a telephone switching console or computerized telephone system. Maintains day-to-day discipline and assists in the preparation and formal discussion of probationary reports, evaluations and disciplinary reports. Supervises or performs specialized clerical work as required. Participates in employment interviews and selection process. Prepares work schedules, handles reports of absences and keeps employee time records. Supervises the compilation and maintenance of telephone information directories for telephone operators. Consults with the departments served on matters affecting telephone service and obtains information regarding personnel and functions. Prepares or supervises the preparation of periodic statistical reports on equipment status, orders and supplies, and compiles information from users for operators' procedural guides. Requirements MINIMUM REQUIREMENTS: Option I: One year of experience at the level of the Los Angeles County class of Telephone Operations Supervisor I* -OR- Option II: Two years of experience at the level of a Los Angeles County Senior Telephone Operator**. LICENSE REQUIREMENTS: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: *Experience at the level of Telephone Operations Supervisor Iin the County of Los Angeles is defined as: supervises the operations of a 24-hour medical facility or call center, an automatic call distribution system, or a 24-hour non-medical telephone operating facility. **Experience at the level of Senior Telephone Operator in the County of Los Angeles is defined as: leads the work of two or more Telephone Operators. Desirable Qualifications: Experience in operating a Startel keyboard Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience based upon application informationand desirable qualifications weighted at 100%. Candidates must achieve a passing score of 70% or higher onthis examination in order to be placed on the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. VACANCY INFORMATION: The resulting Eligible REGISTER from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. Apply online by clicking on the green " apply " button at the top right of this posting. You can also track the status of your application using this website.. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and MinimumRequirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned . If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER: Social security number is for record control purposes. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst (323) 914-7039 tbuggs@dhs.lacounty.gov ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 Closing Date/Time:

POSITION SUMMARY The current shifts available are Monday-Friday from 5:00 am to 10:00 am and 10:00 am to 3:00 pm Under close supervision, responsible for operating a computer, cash register, answering the telephone, maintaining attendance records, and monitoring the entrance to the Recreation Facility. Must work up to 19 hours per week or what is provided by theManager. ESSENTIAL FUNCTIONS Interacts and communicates with the public and other employees in a courteous and professional manner in person and on the telephone. Operates a computer and facility management software. Collects monies, issues receipts, and operates a cash drawer in an efficient and accurate manner. Operates a multi-line telephone system with voice mail. Keeps the front desk area and equipment neat and orderly. Makes simple mathematical calculations in an efficient and accurate manner. Efficiently distributes recreational equipment and program materials to patrons. Seeks assistance from other employees and/or supervisors when needed. Accurately communicates information to assigned supervisors in a timely and useful manner. Work is performed typically standing; however, walking, bending, stooping, sitting, reaching, climbing stairs, and lifting equipment and objects weighing up to forty (40) pounds is required on an intermittent basis. Performs other duties and special projects as assigned. ESSENTIAL KNOWLEDGE AND SKILLS: Knowledge of Town and Department policies and procedures. Knowledge of customer service practices and techniques. Knowledge of occupational health and safety regulations and procedures. Skill in effective oral and written communication. Skill in resolving customer complaints and concerns. MINIMUM QUALIFICATIONS Successfully complete background investigation. ENVIRONMENTAL FACTORS AND WORKING CONDITIONS Work is performed in indoor and outdoor environments. May be performed at various locations. Closing Date/Time: Continuous

Job Summary There are two positions available a day position & evening. The purpose of this position is to provide quality customer service to the City's citizens and to deliver and provide safe drinking water without interruption. This is accomplished by assuring to make repairs, to take accurate measurement of water used and to act as a team player to provide world class customer service. Other duties include collecting delinquent water bills, turn off for non-pay, reading meters manually and electronically accurately 500-600 times daily; working with desk top or laptop computers entering orders throughout the day; changing out meter boxes, large meter lids and water values under high pressure as necessary; interacting with other City employees and the general public. Essential Job Functions Completes customer orders by turning the water on and off for new and old accounts.Check meters for leaks, check electronics; must be able to communicate with customers about water issues and be able to determine whether the problem is with the customer's line or the city's side. Determine electronic reading transmitter problems and if the meters are dead or working properly; read meters manually and electronically; bending over, squatting, collecting meter readings accurately 500-600 daily. Performs accounting duties by collecting money from customers; Turning water off for non-payment and overdue extensions. Maintains meters by changing the meters; replacing the registers and electronics on the meters. Also changing out the large meter lids. Performs clerical duties by using the computer to type correspondences; enter orders and data pertaining to work load throughout the day. Maintains and installs meter boxes. Also replaces water valves that are under high pressure. Minimum Qualifications High School Diploma or GED and six monthsexperience workingin an outside environmentthat demonstrates knowledge necessary to understand basic operational andtechnical plumbing processes.Candidates who have workedwithwater meters are preferred. Must possess a valid Texas Class CDriver's License. Must obtain a basic water "D" license within six (6)months. Must obtain a class "C" water distribution license within 18 months. Closing Date/Time: Continuous

About Our Job Our Recreation Division operates 30 recreation centers offering affordable facilities, programs and activities to residents and visitors year-round. Our recreation centers offer over 1,000 organized classes including: aquatics, arts and crafts, cultural and social activities, fitness and sports, health, special events, tours and more. Our activities are organized for children, youth, adults, seniors, and special needs groups for maximum enjoyment. Participants may enroll in classes, use facilities on a day basis or purchase a monthly/yearly membership. You can learn more about us at our Recreation home page . Come see what it's like to be part of the 2018 Parks and Recreation team as a Recreation Front Desk Assistant at Washington park Recreation Center (701 S Franklin St) located in the heart of the Washington Park Neighborhood. These roles perform a variety of functions in helping our recreation centers run smoothly from clerical to customer service to facility work. This is a true entry level opportunity for first-time employees as well as individuals looking to make a direct impact in the Washington Park Community. Recreation Assistants will complete the following tasks: Assists with monitoring the day-to-day operations of a recreation center or a specific program area. Provides assistance for recreation activities such as sports, games, classes, outdoor activities, child care and special events. Assists with maintaining the cleanliness of a Recreation Center. Maintains order amongst participants and spectators and attempts to resolve disputes that arise. Assists with the set up and take down of equipment for facility rentals, activities or special events. Assists with front desk operations which include greeting customers, answering phone calls and providing customers with membership information. By position, assists with keeping and announcing the score of sports activities and maintains accurate participant records. Performs other related duties as assigned. Any one position may not include all of the duties listed. However, the allocation of positions will be determined by the amount of time spent in performing the essential duties listed above. This is a part-time (on-call) position that paid at $11.10/hour. Hours are dependent on schedule and needs and will equal no more than 30 hours per week. We are looking for candidates who have availability for a minimum of one shift during weekend hours. This is an on-call position which will work no more than 39 hours per week and is not eligible for benefits. On-call positions may have routine or variable work schedules. About You Our ideal candidate will have: Customer Service experience, experience interacting with customers in person or on the phone Experience answering phones Retail experience (using a cash register, taking care of transactions) An ability to work with a diverse group of customers including youth A willingness to learn and excel Ability to work a minimum of one weekend shift a week highly preferred We realize that your time is valuable, so please do not apply unless you possess the following minimum requirements: Education: None Experience: None Licensures/Certification(s): Must be at least 14 years of age at the time of application. Requires certification in CPR/First Aid at the time of application or within six months hire date. Licensure and certification must be kept current as a condition of employment Equivalencies: None About Everything Else Job Profile RG2909 Recreation Assistant To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Oncall Pay Range Pay Range $11.10 - $15.20 Agency Parks and Recreation Assessment Requirement The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

About Our Job Our Recreation Division operates 30 recreation centers offering affordable facilities, programs and activities to residents and visitors year-round. Our recreation centers offer over 1,000 organized classes including: aquatics, arts and crafts, cultural and social activities, fitness and sports, health, special events, tours and more. Our activities are organized for children, youth, adults, seniors, and special needs groups for maximum enjoyment. Participants may enroll in classes, use facilities on a day basis or purchase a monthly/yearly membership. You can learn more about us at our Recreation home page . Come see what it's like to be part of the 2018 Parks and Recreation team as a Recreation Front Desk Assistant at Carla Madison Recreation Center. This state-of-the-art, 70,000 square-foot LEED Gold certified facility is located on the corner of Josephine St. and Colfax Ave in the heart of Denver, Colorado. The center includes an eight-lane lap pool, leisure pool, gymnasium, fitness areas, community gathering spaces, classrooms, dog park, kid watch center and other outdoor amenities. Carla Madison Recreation Center is a highly active, mixed generational, and multicultural center that had nearly 500,000 in its first year. These roles perform a variety of functions in helping our recreation centers run smoothly from clerical to customer service to facility work. This is a true entry level opportunity for first-time employees as well as individuals looking to make a direct impact in their community. Recreation Assistants will complete the following tasks: Assists with monitoring the day-to-day operations of a recreation center or a specific program area. Provides assistance for recreation activities such as sports, games, classes, outdoor activities, child care and special events. Assists with maintaining the cleanliness of a Recreation Center. Maintains order amongst participants and spectators and attempts to resolve disputes that arise. Assists with the set up and take down of equipment for facility rentals, activities or special events. Assists with front desk operations which include greeting customers, answering phone calls and providing customers with membership information. By position, assists with keeping and announcing the score of sports activities and maintains accurate participant records. Performs other related duties as assigned. Any one position may not include all of the duties listed. However, the allocation of positions will be determined by the amount of time spent in performing the essential duties listed above. This is a part-time (on-call) position that is $11.10/hour. Hours are dependent on schedule and needs and will equal no more than 30 hours per week. This is an on-call position which will work no more than 39 hours per week and is not eligible for benefits. On-call positions may have routine or variable work schedules. About You Our ideal candidate will have: Customer Service experience, experience interacting with customers in person or on the phone Experience answering phones Retail experience (using a cash register, taking care of transactions) An ability to work with a diverse group of customers including youth A willingness to learn and excel We realize that your time is valuable, so please do not apply unless you possess the following minimum requirements: Education: None Experience: None Licensures/Certification(s): Must be at least 14 years of age at the time of application. Requires certification in CPR/First Aid at the time of application or within six months hire date. Licensure and certification must be kept current as a condition of employment Equivalencies: None About Everything Else Job Profile RG2909 Recreation Assistant To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Oncall Pay Range Pay Range $11.10 - $15.20 Agency Parks and Recreation Assessment Requirement The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

Requisition Number: 51720 Department: Park and Recreation The Fort Worth Botanic Garden is the oldest and largest public garden in the state of Texas and is listed on the National Register of Historic Places. The garden is considered a living museum with over twenty theme gardens containing more than 2,500 native and exotic species of plants in 110 acres of gardens and natural settings. The City of Fort Worth is seeking to hire a part-time position for the Park & Recreation Department at the Botanic Garden location. The Customer Service Rep I will work up to 28 hours per week. Job Description: The Customer Service Rep I position will provide a wide variety of general customer service support, while performing a variety of general clerical tasks; i.e. responding to customer complaints and inquiries in a timely and efficient manner. At the Botanic Garden, the position will assist with receiving product into the gift shop as well as stocking and restocking product. The job will also entail maintaining merchandise displays and merchandise presentation in addition to providing Ticket Office coverage and answering incoming external and internal calls. Requirements: HS Diploma/GED and two years of responsible customer service experience within the area of assignment. The position requires the ability to multi-task in a heavy customer contact environment. Current Texas driver's license is required. Employees at this level should be able to receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Job Preferences: Familiarity with cash handling as well as excellent customer service skills is preferred. Preference will be given to those with six months public events/hospitality industry experience. Closing Date/Time: 4/1/19

Summary TYPICAL HIRING RANGE $14.50-$16.67 Hourly Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION As a member of the Revenue Collections team, this part time position reports to the Utility Billing Supervisor. The primary responsibility is to process customer utility (water, sewer, & trash) payments and provide high level account information. This position operates in a fast-paced, heavy volume of telephone calls environment. A high level of integrity, dependability, and a strong sense of urgency with proven results is expected. Accurate cash handling, decision making, multi-tasking are required. Spanish speaking skills are preferred. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Perform high level analysis of utility accounts and consumption. Process utility applications for accuracy and conformance with procedures. Accept multiple payment methods with accurate cash handling techniques. Audit accounts for accurate charges and credits. Process multiple methods of payments with accurate cash handling techniques. Prepare daily cash receipts and deposits. Creates work orders for meter services. Establish and maintain credibility by providing timely and accurate results. Provide professional service to customers, external and internal. Perform special projects at the request of team leaders, to include research and recommendations. Comply with City policies and procedures to include work schedule and attendance policies. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. High level cash handling experience. Demonstrate control and a pleasant demeanor in challenging situations. Ability to utilize a variety of data sources to include City policies and other sources as needed. Ability to analyze accounts and develop an approach to problem resolution. Mathematical skills that produce reliable calculations Basic Microsoft Office including Outlook and Excel. High level of integrity and dependability with a strong sense of urgency and results-orientation. Ability to speak and deal tactfully with others and exhibit a willingness to share information Exercise sound judgment, decisiveness, and creativity in various situations. Ability to identify and implement process improvements. Strong communication, both oral and written, and negotiation skills when responding to customer requests. Knowledge of basic water meter operations and irrigation systems.. Demonstrate a collaborative and flexible style and ability to work under time pressure. Effective communicator with strong oral and written skills. Ability to work under time pressures and problem solve. Operation of standard office equipment. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED required. Successful candidates will have two (2) years customer service experience which reflects a progression of responsibilities. Utility billing experience and SunGard NaviLine software knowledge preferred. Must be able to pass pre-employment screenings. Selected applicants will be tested on the following: data entry skills, cash handling skills, and logical thinking patterns as related to water consumption scenarios. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Spanish speaking skills preferred. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: 3/28/2019 5:00 PM Central

Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Responsible for creating a warm and welcoming environment for children participating in pool party activities by setting up and hosting pool parties. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide positive and enthusiastic customer service to all party guests. Prepare room for party by setting out proper cake, party favors, tableware, balloons, drinks, and food if needed. Assist guest(s) in serving of food, party favors, and other various tasks. Responsible for cleanup and restocking once parties are completed. Conduct oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of The Apex Centre (enthusiastic, courteous, helpful, smiling, attentive to guests, etc.). This includes being in facility wearing approved attire and nametag. Attend all scheduled employee meetings. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Arrive to work every day, on time as scheduled. OTHER JOB FUNCTIONS: Provide back-up support to other areas of the Parks and Recreation Department as needed. Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS Must be at least sixteen (16) years of age. Non-smoker preferred. Must be at least sixteen years of age. Some High School or working towards High School diploma. PREFERRED QUALIFICATIONS CPR/AED certification preferred. Basic computer and phone skills preferred. Some related work experience preferred, but not required. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. No visible tattoos, body piercings, or unnatural hair color. Physical Demands/Supplemental PHYSICAL DEMANDS Regularly required to sit, stand, walk and reach. Must be able to see, speak, and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. WORK ENVIRONMENT The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold, and humidity. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Closing Date/Time: Continuous

Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for creating the first and last impressions of The Apex Centre experience for Members and Guests by providing warm welcomes, magic moments, and fond farewells who enter and leave the facility. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES •Provide positive and enthusiastic customer service to all Members and Guests through compliance with the proper Apex Centre phone etiquette by greeting members by name, exceeding their expectations with service, saying good bye and inviting them back again the next day. •Assist Members and Guests with program registrations and facility bookings for facility programs and services in accordance with service desk software. •Promote all facilities, programs and services when in contact with Members and Guests. •Conduct oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of The Apex Centre. This includes being in facility wearing approved attire and nametag. •Attend all scheduled employee meetings. •Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. •Resolve customer questions/complaints •Process sales, cash handling and drawer count down accuracy required at each shift. •Arrive to work every day, on time as scheduled. • Perform other tasks as needed or directed. OTHER JOB FUNCTIONS : •Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS •Ability to apply common sense understanding to carry out detailed written or oral instructions. •Ability to deal with problems involving a few concrete variables in standardized situations. •Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. •Build professional relationships with internal staff and customers. •Offer flexibility and adaptability, especially during times of change. •Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS •Must be at least eighteen years of age. •Basic computer and phone skills preferred. •Must have cash handling skills, and ability to manage a register. PREFERRED QUALIFICATIONS •Basic computer and phone skills preferred. •Some related work experience preferred, but not required. CONDITIONS OF EMPLOYMENT • Must pass a drug screen and background check. •No visible body piercing or tattoos Physical Demands/Supplemental PHYSICAL DEMANDS Regularly required to sit, stand, walk and reach with hands and arms. Must be able to see, speak, and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Employees will stand and walk for extended periods of time. WORK ENVIRONMENT The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold, and humidity. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Closing Date/Time: Continuous

FIRST DAY OF FILING: FEBRUARY 11, 2019 @ 9:00 A.M., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y2424K INTERDEPARTMENTAL PROMOTIONAL JOB OPPORTUNITY RESTRICTED TO PERMANENT EMPLOYEES OF THE COUNTY OF LOS ANGELES WHO HAVE SUCCESSFULLY COMPLETED THEIR INITIAL PROBATIONARY PERIOD. Current employees in the unclassified service who meet the following criteria also qualify to participate in this exam: Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service- OR - Full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service at the time of filing. NO OUT-OF-CLASS EXPERIENCE OR VERIFICATION OF EXPERIENCE LETTERS WILL BE ACCEPTED. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. DEFINITION: Supervises the operations of a 24-hour medical facility or call center, an automatic call distribution system, or a 24-hour non-medical telephone operating facility. Essential Job Functions Screens emergency calls and handles them directly or refers calls to the proper person. Performs the duties of a telephone operator or radio telephone operator. Trains telephone operating personnel and radio telephone operators in techniques and procedures, and participates in evaluating their performance. Trains staff on the use of emergency response systems, of the facility's automated call distribution system, and on other telephone operator duties. Attends meetings in the absence of the higher-level supervisor. Plans, assigns and evaluates the work of assigned personnel. Reports unusual incidents and unsatisfactory working conditions to thefacility's supervisor. Performs various clerical duties and incidental typing. Requirements MINIMUM REQUIREMENTS: OPTION I: One (1) year ofexperience with Los Angeles County at the level of Senior Telephone Operator*. -OR- OPTION II : Two (2) years of experience with Los Angeles County at the level of Telephone Operator**. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Experienceas a telephone operator in a 24-hour medical facility or a 24-hourmedical call center. Any additional experience in excess of the minimum requirements. PHYSICAL CLASS II - LIGHT: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Senior Telephone Operatorin theLos Angeles Countyis defined as, leads the work of two (2) or more telephone operators using one of the following: an automatic call distribution system, a telephone systems switching console, or other automated telephone systems. **Experience at the level of Telephone Operatorin the Los Angeles County is defined as, operates a telephone operations computerized system or console. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: Part I :An evaluation of experience based upon application information and desirable qualifications weighted 50%. Part II: An Appraisal ofPromotabilitydesigned to evaluate Knowledge and Skills,Problem Solving, Written and Oral Communication Skills, Interpersonal Effectiveness and Supervision weighted 50%. APPLICANTS MUST RECEIVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THIS EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER . TRANSFER OF SCORE: Applicants that have taken identical test parts for other exams within the last 12 months, will have their score for the identical test part(s) automatically transferred to this examination. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. HARD COPY/PAPER APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST, on the last day offilingwillnot be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUMREQUIREMENTS. Fill in your application completely and correctly to receive full credit for relevant education, training, and experience in the spaces provided so we can evaluateyour qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . All correspondence to applicants will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add tbuggs@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. FINAL EXAM RESULT NOTICES WILL BE MAILED VIA THE UNITED STATES POSTAL SERVICE. It is important that applicants provide a complete and valid mailing address. Examination results cannot be given over the phone . IMPORTANT NOTES : ALL information supplied by applicants and included in the application materials is subject to VERIFICATION . We may reject your application at any time during the examination and hiring process, including after appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RECISSIONOF APPOINTMENT . Utilizing VERBIAGE from Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered as a response; in doing so, your application will be REJECTED . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: TanishaBuggs, Exam Analyst E-mail: tbuggs@dhs.lacounty.gov Phone: (323) 914-7039 Fax: (323) 869-0942 ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 Closing Date/Time:

FIRST DAY OF FILING: FEBRUARY 11, 2019 @ 9:00 A.M., PST UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y2424J INTERDEPARTMENTAL PROMOTIONAL JOB OPPORTUNITY RESTRICTED TO PERMANENT EMPLOYEES OF THE COUNTY OF LOS ANGELES WHO HAVE SUCCESSFULLY COMPLETED THEIR INITIAL PROBATIONARY PERIOD. Current employees in the unclassified service who meet the following criteria also qualify to participate in this exam: Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service- OR - Full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service at the time of filing. NO OUT-OF-CLASS EXPERIENCE OR VERIFICATION OF EXPERIENCE LETTERS WILL BE ACCEPTED. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION. DEFINITION: Supervises the operations of a 24-hour medical facility or call center, an automatic call distribution system, or a 24-hour non-medical telephone operating facility. Essential Job Functions Screens emergency calls and handles them directly or refers calls to the proper person. Performs the duties of a telephone operator or radio telephone operator. Trains telephone operating personnel and radio telephone operators in techniques and procedures, and participates in evaluating their performance. Trains staff on the use of emergency response systems, of the facility's automated call distribution system, and on other telephone operator duties. Attends meetings in the absence of the higher-level supervisor. Plans, assigns and evaluates the work of assigned personnel. Reports unusual incidents and unsatisfactory working conditions to thefacility's supervisor. Performs various clerical duties and incidental typing. Requirements MINIMUM REQUIREMENTS: OPTION I: One (1) year ofexperience with Los Angeles County at the level of Senior Telephone Operator*. -OR- OPTION II : Two (2) years of experience with Los Angeles County at the level of Telephone Operator**. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Experienceas a telephone operator in a 24-hour medical facility or a 24-hourmedical call center. Any additional experience in excess of the minimum requirements. PHYSICAL CLASS II - LIGHT: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Senior Telephone Operatorin theLos Angeles Countyis defined as, leads the work of two (2) or more telephone operators using one of the following: an automatic call distribution system, a telephone systems switching console, or other automated telephone systems. **Experience at the level of Telephone Operatorin the Los Angeles County is defined as, operates a telephone operations computerized system or console. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: Part I :An evaluation of experience based upon application information and desirable qualifications weighted 50%. Part II: An Appraisal of Promotability designed to evaluate Knowledge and Skills,Problem Solving, Written and Oral Communication Skills, Interpersonal Effectiveness and Supervision weighted 50%. APPLICANTS MUST RECEIVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THIS EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER . TRANSFER OF SCORE: Applicants that have taken identical test partsfor other exams within the last 12 months, will have their score for the identical test part(s) automatically transferred to this examination. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies in the North County area only . APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. HARD COPY/PAPER APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST, on the last day offilingwillnot be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUMREQUIREMENTS. Fill in your application completely and correctly to receive full credit for relevant education, training, and experience in the spaces provided so we can evaluateyour qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . All correspondence to applicants will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add tbuggs@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. FINAL EXAM RESULT NOTICES WILL BE MAILED VIA THE UNITED STATES POSTAL SERVICE. It is important that applicants provide a complete and valid mailing address. Examination results cannot be given over the phone . IMPORTANT NOTES : ALL information supplied by applicants and included in the application materials is subject to VERIFICATION . We may reject your application at any time during the examination and hiring process, including after appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RECISSIONOF APPOINTMENT . Utilizing VERBIAGE from Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered as a response; in doing so, your application will be REJECTED . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Tanisha Buggs, Exam Analyst E-mail: tbuggs@dhs.lacounty.gov Phone: (323) 914-7039 Fax: (323) 869-0942 ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 Closing Date/Time:

Announcement Number: 901778411 The purpose of the class is to provide responsible administrative and secretarial support to help ensure effective and efficient Department operations; to provide professional and courteous customer service at all times, and to perform related work as required. The class works within a general outline of work to be performed, and develops work methods that are general in nature and for which there are precedents. Work is performed under general supervision. Requires high school diploma, GED or specialized vocational training. Must possess a valid state driver's license. Requires between zero and one year of experience.

Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of recreation programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Non-smoker Bi-lingual in Spanish CONDITIONS OF EMPLOYMENT Must pass a drug screen, job placement assessment, and background check. Must have Class C Texas Driver's License No visible body piercing or tattoos. Must be able to work days, nights, weekends, and holidays. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort involving some combination of kneeling, crouching, lifting, carrying, pushing, and/or pulling of objects and materials of moderate weight (20-50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communication ability. Closing Date/Time: Continuous

POSITION SUMMARY Under close supervision, responsible for operating a computer, cash register, answering the telephone, maintaining attendance records, and monitoring the entrance to the recreation facility. Must work up to 19 hours per week or what is provided by theManager. ESSENTIAL FUNCTIONS Interacts and communicates with the public and other employees in a courteous and professional manner in person and on the telephone. Operates a computer and facility management software. Collects monies, issues receipts, and operates a cash drawer in an efficient and accurate manner. Operates a multi-line telephone system with voice mail. Keeps the front desk area and equipment neat and orderly. Makes simple mathematical calculations in an efficient and accurate manner. Efficiently distributes recreational equipment and program materials to patrons. Seeks assistance from other employees and/or supervisors when needed. Accurately communicates information to assigned supervisors in a timely and useful manner. Work is performed typically standing; however, walking, bending, stooping, sitting, reaching, climbing stairs, and lifting equipment and objects weighing up to forty (40) pounds is required on an intermittent basis. Regular, daily attendance is an essential function for this position. Performs other duties and special projects as assigned. ESSENTIAL KNOWLEDGE AND SKILLS: Knowledge of Town and Department policies and procedures. Knowledge of customer service practices and techniques. Knowledge of occupational health and safety regulations and procedures. Skill in effective oral and written communication. Skill in resolving customer complaints and concerns. MINIMUM QUALIFICATIONS Successfully complete background investigation. ENVIRONMENTAL FACTORS AND WORKING CONDITIONS Work is performed in indoor and outdoor environments. May be performed at various locations. Directions for Applying Please make sure your application is complete by filling in the education and work experience sections of the application as well as attaching a resume. If you experience any difficulties submitting your application please call 1-855-524-5627 for customer support. Closing Date/Time: Continuous

Introduction Located in the beautiful Sonoran Desert, Scottsdale, Arizona is bordered by Phoenix to the west and the McDowell Mountains on the east. Scottsdale is annually rated among the nation's most desirable communities to live in, visit and do business in. Check out more about Scottsdale . To learn more about working for the City of Scottsdale and meet a few of our employees, click here . About The Position Lifeguards and swim instructors provide supervision and instruction to various age groups in swimming and diving activities, and ensure the safety of patrons in the swimming area. Lifeguards and swim instructors also may be assigned cashier duties. When assigned as a cashier, the lifeguard rate of pay is in effect. Please note: Due to this position being part-time, the classification is unclassified, meaning it is at-will. Selection Process: Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview and a skills assessment. Successful candidates will receive a post-offer, pre-employment background screening to include: Fingerprinting (if over 18 at time of hire) Criminal Background screening for the past 7 years (if over 18 at time of hire) Drug Screening Lifeguards/Cashiers must be at least 15 years of age at time of hire. Instructors must be at least 16 years of age at time of hire. This recruitment process will be used to fill part-time positions at all four aquatic centers as needed. The starting rate of pay is $11.25 per hour; additional compensation may be applied dependent upon years of experience and/or certifications. Please list all lifeguard certifications and licenses in theCertificates and Licenses field on the application. Click here for information on pool locations. Click here for information on becoming a lifeguard. Applicants who do not have a lifeguard certification are required to successfully complete the StarGuard Lifeguard Certification class to be eligible to apply. The City of Scottsdale offers this class and registration is required. Click here to register for StarGuard Lifeguard Class and Starfish Swim Instructor Class. Minimum Qualifications Education and Experience: Cashier: Must be 15 years of age at the time of hire. Other combinations of education and experience which provide knowledge, skills, and abilities required to perform the work may be accepted. Lifeguard: Must be a minimum of 15 years of age at the time of hire. Instructor: Must be a minimum of 16 years of age at the time of hire. Licensing, Certifications, and Other Requirements: Must possess and maintain a Cardiopulmonary Resuscitation (CPR) certification prior to the start date. Current certifications must be shown at the time of interviews. Lifeguard must possess a current StarGuard Lifeguard certification OR current American Red Cross Lifeguard Training/First Aid and American Red Cross CPR/AED for the Professional Rescuer certifications. Instructor must possess a current Starfish Swim Instructor certification and acurrent StarGuard Lifeguard Certification OR American Red Cross Water Safety certification, Lifeguard Training/First Aid, and American Red Cross CPR for the Professional Rescuer certifications or current. Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment. Essential Functions Performs duties and responsibilities commensurate with assigned functional area within a division(s) which may include, but are not limited to, any combination of the following tasks: Cashier Answers phones. Operates cash register, accurately handles cash, follows prescribed cash handling procedures. Enters data on computer, completes records and reports. Provides quality customer service. Use the computer to work with CLASS and Point of Sale programs. Roves/maintains security and safety of facilities and parks throughout shift. Lifeguard Sits in stationary lifeguard chair. Moves and stands to observe swimmers in the pool and on the pool deck for accidents occurring in the water, on the deck, or on the diving equipment. Enters swimming pool to rescue persons in trouble. Participates in on-going training. Performs safety checks of pool equipment and pool areas. Enforces policies, rules, regulations, and ordinances governing the conduct of people using the swimming pool and pool deck area. Performs rescue and administers artificial respiration, CPR, and first aid. Instructor Demonstrates skills and helps class participants learn to swim. Performs administrative duties related to classes such as registration, public relations, and completes records and reports. Performs other duties as assigned. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is performed in a swimming pool environment with occasional work performed in a fitness center, outdoor park, or office environment. Sit in stationary lifeguard chair for long periods of time and moves around on deck to make observations. Concentrate on and complete tasks in the presence of distractions. Observe swimmers in and around the pool. Lift dead weight usually exceeding 50 pounds. Exposure to the sun, pool chemicals, dust, grease, noise, inclement weather, temperature extremes, and unpleasant odors. Work in chemically treated swimming pool water and in direct sunlight. Lift equipment weighing up to 50 pounds on a daily basis. Lift arms above shoulder level. Click here to review the entire job description. The City of Scottsdale reserves the right to change this process at any time. EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 7/1/2019 12:59 AM Arizona

THE POSITION Please note: Employment dates for this position are from May to August, possibly September. Although this recruitment has multiple-cutoffs, only one application needs to be submitted. If duplicate applications are submitted, only one application will be accepted. NON-CAREER PART-TIME/SEASONAL Please Note: Room and Board is included. DEFINITION: Under immediate supervision, provides general office support to the Business Services Manager; assists camp guests; handles retail purchase transactions at the camp store; and, assists staff with performing guest education and recreation activities. SUPERVISION RECEIVED AND EXERCISED Employees in this classification are non-career. Incumbents can work up to 1040 hours per year. Supervision is provided by the Camp Business Manager. This classification may supervise lower level personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed. Greet and assist guests with reservation check-in. Answer phone, take messages, provide information, answer camper concerns, and direct guests to lodging. Explain camp rules and procedures. Maintain guest registration, lodge inventory, and office supply records. Operate cash register, collect, and count money. Operate computer and computer software for guest reservation and updating records. Follow staff policies and procedures. May supervise lower level staff. May assist in campground educational activities and special events/activities. NON-ESSENTIAL DUTIES: Perform related duties as required. QUALIFICATIONS Knowledge of: Principles of customer service and proper telephone contact practices. Principles of supervision and training. Basic filing and recordkeeping Basic mathematical principles. Skill in: Use of modern office equipment, computer, and software programs to communicate, access information and/or prepare documentation. Ability to: Provide excellent customer service. Interact with staff and public in a professional manner. Establish and maintain effective work relationships with those contacted in the course of business. Schedule, train, and evaluate the work of lower level staff. Understand and carry out oral and written instructions. Read, write, and speak the English language at a level necessary for efficient job performance. Experience: None required. SPECIAL QUALIFICATIONS Age: Must be at least 18 years old by time of appointment. Assessments: Must successfully pass physical and criminal background check. Training: Successful candidates must participate in a mandatory staff training that is typically conducted in late May or early June of each year. Transportation: Successful candidates must provide their own transportation to the Camp Sacramento site. Driver License: Possession of a valid California Class C Driver License at the time of appointment. Loss of the Class C License is cause for discipline. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PHYSICAL DEMANDS AND WORK ENVIRONMENT The conditions herein are typically required of an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Physical Requirements: Work duties typically involve walking, bending, and stooping; and, lifting and carrying materials and objects weighing 30 to 50 pounds. Employees must be able to work outside in various types of weather,terrains, and elevations. Working Conditions: Camp Sacramento is situated in the Eldorado National Forest located in Twin Bridges, California. Employees are required to reside at Camp Sacramento May to August, with the possibility to extend through September. Employees in this position are required to work weekend and night shifts and are exposed to cold weather conditions. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ( Open/Continuous ); Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office in person, as attachment(s) via online with the employment application, emailed to employment@cityofsacramento.org, FAX to (916) 596-1556, or by mail. If submitting in person, by mail or via FAX, please include your name and Recruitment #009025-19-3 on your documents. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire . 3. Screening Committee : (Pass/Fail)- Human Resources will forward employment applications of individuals who submitted all the required documents (i.e. City of Sacramento Application and Supplemental Questionnaire) to the hiring department. 4. Hiring Interview: Those candidates determined to be the MOST QUALIFIED will be invited to participate in an interview process coordinated by the hiring department. There will be no eligible list established, as positions will be seasonal and/or part-time. A hiring interview is not guaranteed. 5. Conditional Hire: Upon receipt of a conditional offer or hire, the candidates will go through the process of certification, finger print/background clearance andmedical clearance. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.

THE POSITION Please note: Employment dates for this position are from May to August, possibly September.Although this recruitment has multiple-cutoffs, only one application needs to be submitted. If duplicate applications are submitted, only one application will be accepted. NON-CAREER PART-TIME/SEASONAL POSITION DESCRIPTION Under the supervision of the Pool Manager, performs cash handling functions and provides oversight of office at assigned aquatic facility. Typical duties include the responsibilityfor the collection of pool admission fees, completing daily paperwork and maintaining order in the office area. THE IDEAL CANDIDATE The ideal candidate will possess the ability to: Perform daily maintenance tasks as assigned. Operate a cash register, make correct change, and complete daily reports and paperwork. Establish and maintain effective relationships with the public and other employees. Perform basic math skills. DEFINITION To receive and process payments for departmental services and admittance fees to City recreational facilities and perform a variety of general clerical tasks related to cashiering functions. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by higher level supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES Receive admission fees from the public or collect payments from customers for City services. Issue necessary receipts for payments. Balance daily receipts to monies received and prepare revenue summary sheets. Receive, verify, and record daily receipts for bank deposits. Other related duties may also be performed; not all duties are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Arithmetic including addition, subtraction, multiplication, and division. Ability to: Make rapid and accurate arithmetic calculations. Operate a cash register and make necessary cash transactions with speed and accuracy. Operate an adding machine. Keep accurate records of payments received. Understand and follow written and oral instructions. Establish and maintain effective relationships with other employees and the general public. Ability to read and write the English language at a level necessary for efficient job performance. EXPERIENCE AND EDUCATION Experience: One year of experience involving the receipt and balancing of money and public contact is desirable but not required. Age: Must be at least 17 years of age by the time of appointment. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ( Open/Continuous ); Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office in person, as attachment(s) via online with the employment application, emailed to employment@cityofsacramento.org, FAX to (196) 596-1556, or by mail. If submitting in person, by mail or via FAX, please include your name and Recruitment #009012-19-3 on your documents. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire . 3. Screening Committee : (Pass/Fail)- Human Resources will forward employment applications of individuals who submitted all the required documents (i.e. City of Sacramento Application and Supplemental Questionnaire) to the hiring department. 4. Hiring Interview: Those candidates determined to be the MOST QUALIFIED will be invited to participate in an interview process coordinated by the hiring department. There will be no eligible list established, as positions will be seasonal and/or part-time. A hiring interview is not guaranteed. 5. Conditional Hire: Upon receipt of a conditional offer or hire, the candidates will go through the process of certification, finger print/background clearance andmedical clearance. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.

The Position This recruitment is for temporary, non-benefited, extra-help work ONLY . Do not apply if you are not willing to accept temporary, extra-help work. Departments may hire extra-help employees for a limited period. Extra-help is temporary employment generally not to exceed six (6) months unless seasonal, intermittent, or on-call. Extra-help employment may last up to one (1) year when hired to work on a specific project. Extra-help employees are paid only for the hours worked and are not entitled to benefits, property rights (seniority), or promotional preference. As an extra-help employee, there is no guarantee of regularly scheduled hours or continued employment. Interested applicants and current extra-help employees interested in permanent positions with the County must apply for those positions during open recruitment. The current vacancy is in Ukiah. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium. Under general supervision, primary responsibilities include the performance of kennel duties related to the physical well being of animals contained in the animal facility. Closing Date/Time: 3/27/2019 11:59 PM Pacific

  The City of Fort Lauderdale is seeking Utility Service Representatives.  Employees that are motivated to take on today's greatest challenges and rewards in the field of local public service.  Employees who are passionate about making a difference and achieving our mission:  We Build Community, in a fast-paced organization that operates by vision, strategy, and action.  Would you fit in?   Click here to apply. The ideal candidate will perform an initial investigation of complaints received through various sources and dispatched by the City's Central Customer Service Division. Investigates citizen complaints relating to such areas as water, wastewater, stormwater, potholes, sinkholes, swale area, debris in the right-of-way or damaged hydrants. The ideal candidate will also determine the nature of the complaint, if it is the City's or citizen's responsibility, if immediate minor repairs can be performed and locate and mark water mains, service lines, sewer lines, force mains, and gravity mains for various work crews.  ESSENTIAL JOB FUNCTIONS   Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.   The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.   Responds to and investigates customer complaints; locates and operates valves as required to conduct repairs Locates all utilities assets in City right of way Coordinates line locations with Sunshine 811 Investigates and clears sewer stoppages Inspects roadways prior to and after construction for covered valves and damage Investigates and makes corrections to utilities maps for water and sewer Serves as first line of communication and interaction with construction team and the general public Conducts service investigations; rereads meters when necessary; connects and disconnects water meters for non-payment, illegal usage, or for vacating or new residents Detects and secures meter leaks; makes minor repairs, as necessary, such as tightening spud nuts and replacing missing valve box lids or inserts Maintains tools and equipment in a safe and proper working condition Reads and interprets city maps and atlases Operates city isolation valves in the event of a water force main breaks Ensures compliance with safety regulations and standard operating procedures Uses iPad, digital hand-held tools and asset management systems Performs onsite public outreach for when neighbors are impacted Interfacing with QAlert Program, GIS and asset management system Performs related work as required Special Requirements: Effective January  1,  2019 , Bargaining  Unit  members  employed  as   Utility Service Representative ,  and  assigned  to  water  distribution shall possess and maintain a Level 3 or higher water distribution system operator license from the Florida Department of Environmental Protection. Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. Non-Essential Employees will not be required to work during a declared emergency but may be required to work in some capacity after the declared emergency. The employee's Department Head will determine when the employee will be required to work PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.                                                                                               The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   PERFORMANCE INDICATORS:   CORE COMPETENCIES   Passion for job :  Maintains a high degree of enthusiasm, self-reliance, and self-starting approach to achieve and maintain higher levels of performance.  Lead by example to inspire employee commitment and motivation to ensure that Community Builders (employees) and neighbors (customers) experience the highest level of service and satisfaction.   Commitment to Excellence/Continuous Improvement :   Demonstrates a commitment to quality, takes pride in work, and strives to deliver the best possible results. Upholds the City's Quality Management System (QMS) through provision of consistent quality services that meet the needs and expectations of neighbors (customers) and other interested parties.   Aims to enhance neighbor satisfaction with city services by looking for opportunities to improve performance, generating ideas for improving processes, and thoroughly reviews work. Resilience, determination and innovation are all qualities essential for success.   Job Knowledge: The demonstration of specialized knowledge required to perform the job. Takes initiative in learning and implementing new concepts, technologies, and/or methods.   Customer Service Orientation :   Keeps internal and/or external customer(s) in mind at all times. Strives to proactively address customer concerns and needs.  Assists business partners and neighbors to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction and proactively seek customer feedback.   Personal Credibility: Projects self-control, confidence, and composure while managing emotions, time, energy, and performance.   Results Orientation:   Demonstrates knowledge of what results are important and focuses resources to achieve them.   Accountability: Takes personal responsibility for outcomes.   Engagement: Care about work assignments and meets expectations for work schedules and accomplishing assignments. Shows commitment to the organization and its goals.   Communication: Speaks, writes, and listens effectively in a variety of circumstances, shares information and ideas with others.   Ethics and Integrity : Degree of trustworthiness and ethical behavior of an individual with consideration for the knowledge one has of the impact and consequences when making a decision or taking action.  All community builders should familiarize themselves with the City's Policy and Standards Manual (PSM) Chapter 6, Section 10, Sub Section 8 (City Employee Code of Ethics).   Teamwork: Works effectively with others to achieve business goals and objectives.  Takes steps to promote cohesiveness, collaboration and synergy with associates throughout the organization. Bridges personal, business and cultural differences to work effectively in team settings.   SPECIFIC COMPETENCIES   Conflict Management: Addressing and resolving conflict constructively by facilitating agreements between two or more parties.   Goal Orientation: Focuses on achieving goals and results; willing to persist in the face of obstacles.   Productivity & Work Quality: Ensures quality of work and work products match organization and department expectations.  Reviews one's own work for completeness and accuracy, seeks information or assistance when needed, and works well with other employees to provide quality work products and seeks to improve processes and practices to enhance quality and productivity.   Safety/Security: Provide a safe, secure and healthy workplace for all employees.  Establish and maintain an effective safety, security-conscious and health program within established safety policies and guidelines.   Work Coordination: Conducting his or herself in a professional manner in the work environment and completing work of acceptable quality and within established timelines.   SUPERVISORY / NON-SUPERVISORY COMPETENCIES   Continuous Learning: The extent to which one can independently determine the need for personal and professional growth, appropriately identifies relevant learning opportunities, and willingly participates in such developmental opportunities.   Time Management: Ability to prioritize and organize own actions to achieve targeted objectives.   SUPPLEMENTAL INFORMATION   Established Date: 11/18/2018     Revised Date: January 15, 2019 Management Category: N/A        Classification Level: Foundation FLSA: Non-Exempt                         EEO Code: 8 - Service/Maintenance Workers Job Code:  TM133                     Pay Grade: TG05   The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER .  All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications).   In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City's community builders and to the security of the City's equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace.   Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job . In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.   This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position.  It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.  This description is subject to modification as the needs and requirements of the position change.   THE REQUIREMENTS: Have successfully graduated from a standard high school or possess an acceptable G.E.D. certificate equivalency. Must possess at least three (3) years of experience in repairing and/or installing water, wastewater, or stormwater mains; some experience involving public contact or customer service.   Must possess a Class B Commercial Driver's License Must possess a Water Distribution Level 3 license Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for one year of the required experience or education. THE EXAMINATION AND HOW TO APPLY: Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to pass a medical examination, including drug screening , prior to appointment.  Open until sufficient applicants have applied . An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ).   Closing Date/Time: Continuous

Position Information TRANSFER/VOLUNTARY DEMOTION/FREENAME/RETIREE EXTRA-HELP You should be in this announcement if you are a permanent, probationary, or former Sonoma County employee and want to complete an application for transfer, voluntary demotion, freename, or retiree extra-help opportunities. For County of Sonoma regular, probationary, or former employees, Human Resources maintains lists for job classes where there are individuals who meet the criteria and refers these lists to hiring departments when departments have vacancies in accordance with the Civil Service Rules and other policy or programs as applicable. TRANSFER/VOLUNTARY DEMOTION Transfer/Voluntary Demotion Opportunities If you see that Human Resources is recruiting for a position where you would like to be considered for transfer/voluntary demotion, or is soliciting transfer/voluntary demotion applications through some kind of communication channel, you may submit an application. You may also submit applications for these opportunities at any time with or without a current vacancy or solicitation. Employees: submit an application to this announcement and complete the supplemental questions; and will have to meet the below criteria. Transfer Criteria You must be a permanent or probationary County of Sonoma employee; and you may transfer to the same classification you currently hold; or you can transfer to a closely related* classification provided the A-step of the classification is within 4% (up or down) of the A-step of your current classification, AND you meet the minimum qualifications of the classification. (See definition below for closely related.) Voluntary Demotion Criteria You must be a permanent or probationary county employee; and you may voluntarily demote to a class in which you've previously held probationary or permanent status in; or to a closely related* class with a lower salary range AND in which you possess the minimum qualifications. Transfer/Voluntary Demotion Process Employees submit application materials for EACH job class they wish to be on a list for. Human Resources staff reviews the application and the classification(s) in which you have submitted your request for transfer/voluntary demotion and determines your eligibility. Human Resources notifies you if your request for transfer/voluntary demotion has been approved. If approved, Human Resources places you on a transfer/voluntary demotion list for the approved classification(s) for 6 months. When 6 months expires, it is the employees responsibility to contact Human Resourcesto request an extension; Human Resources will NOT automatically renew. Human Resources does not notify candidates when six months expires. If you wish to extend your eligibility for another six months, you must contact HumanResources to make the request. As vacancies occur, Human Resources refers your application materials as requested by departments and/or in conjunction with regular employment certifications for the classification in which you have submitted your application for. Human Resources does NOT notify you if you have been referred to a department. Departments have the discretion to interview candidates referred to them who are transfer/voluntary demotion candidates unless otherwise required by County policy or Civil Service Rules. Once referred to departments, the departments will be responsible for communicating with and coordinating candidates directly. FREENAME Freename Opportunities The Civil Service Rules provides regular employees who were either laid off or resigned in good standing or are current regular employees, within five (5) years after the separation date, the opportunity to be placed on a "Freename" list to be considered for reappointment in a class the individual formerly occupied, or in a lower level class in the same series. Additionally, regular employees who have received official layoff notice may request to be considered for appointment to closely related* classes that have the same or lower salary range from the date they receive their layoff notice for as long as 90 days beyond their layoff effective date, and a regular employee who has voluntarily demoted within two (2) years from the demotion may request reappointment to the class from which he/she demoted. Eligible employees may submit applications at any time with or without a current vacancy, job announcement, or solicitation. Employees: submit an application to this announcement and complete the supplemental questions; and must meet the criteria of freename eligibility in accordance with Civil Service Rules. Free Name Process Employees submit application materials for EACH job class they wish to be on a freename list for. Human Resources staff reviews the application and the classification(s) in which you have submitted your request and determines your eligibility. Human Resources notifies you if your request for freename status has been approved. If approved, Human Resources places you on a freename list for the approved classification(s) for 6 months. When 6 months expires, it is the employee's responsibility to contact HumanResources to request an extension; Human Resources will NOT automatically renew. Human Resources does not notify candidates when six months expires. If you wish to extend your eligibility for another six months, you must contact Human Resources to make the request. As vacancies occur, Human Resources refers your application materials as requested by departments and/or in conjunction with regular employment certifications for the classification in which you have submitted your application for. Human Resources will notify you if you have been referred to a department. Departments must interview freename candidates. Once referred to departments, the departments will be responsible for communicating with and coordinating candidates directly. RETIREE EXTRA-HELP Retiree Extra-Help Opportunities Many Sonoma County retirees are uniquely qualified to step right in to extra-help positions with little or no training, and bring valuable knowledge and experience. Departments frequently ask if there are retirees interested in working vacation and leave relief coverage, part-time hours, and specific projects. Government Code 31680.3 limits retiree extra-help to 960 hours per fiscal year. The extra-help employment must begin no later than five (5) years after the retirement date. Sonoma County retirees may be re-employed as extra help in the same class, a previously held class, or a lower level class in the same series. Government code prohibits the County of Sonoma from hiring retirees as extra-help if, during the 12-month period prior to the appointment, the retiree received unemployment insurance payments arising out of prior County of Sonoma employment. PLEASE NOTE: Effective January 1, 2013, new legislation has set new parameters for individuals returning to County employment on a temporary basis which applies to "retiree extra-help." Prior to submitting your "retiree extra-help" application, please review the "Returning to work after retirement" section of the Sonoma County Employee Retirement Association website found at http ://scretire.org/Retired/Working-After-Retirement Retiree Extra-Help Process Retirees submit application materials for EACH job class they wish to be on a retiree extra-help list for. Human Resources staff reviews the application and the classification(s) in which you have submitted your request and determines your eligibility. Human Resources notifies you if your request for retiree extra-help status has been approved. If approved, Human Resources places you on a retiree extra-help list for the approved classification(s) for 6 months. When 6 months expires, it is the retiree's responsibility to contact Human Resources torequest an extension; Human Resources will NOT automatically renew. Human Resources does not notify retirees when six months expires. If you wish to extend your eligibility for another six months, you must contact HumanResources to make the request. As retiree extra-help positions become available occur, Human Resources refers your application materials as requested by departments for the classification in which you have submitted your application for. Human Resources will not notify you if you have been referred to a department. Once referred to departments, the departments will be responsible for communicating with and coordinating with retirees directly. Hard Copy (Paper) Application Submittal Human Resources encourages employees to use the online process, but if that is not available or desirable, employees may submit paper applications, but must also submit a cover letter describing their desire to be considered for transfer, voluntary demotion, freename, or retiree extra-help including the list of classifications they desire to be considered for. Employees can contact Human Resources to request the application materials. To begin the process of applying for a transfer, voluntary demotion, freename, or as retiree extra-help, please click on the "Apply" link located at the top of this announcement. Human Resources Department 575 Administration Drive, Suite 116B, Santa Rosa, CA 95403 (707)565-2331 Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. *Closely Related Class Definition "Closely related class" means any class which has been designated by the Human Resources Director to have sufficiently similar duties and minimum qualifications to make a change of status compatible with Merit Systems Standards.

THE POSITION **Although there is a salary range for this position, the candidate hired into this position will be hired at the bottom of the salary range. ** This recruitment is limited to the first 100 completed employment applications. Once that number of applications is reached, this recruitment will close without notice. This recruitment will be used to establish an open competitive and promotional eligibility list that may be used to fill this vacancy and vacancies occurring in this classification for a minimum period of six (6) months. All communication with applicants will be via email. Applicants must provide a current and valid email address when applying. RTC Department of Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application, or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment. Conducts sales transactions and provides information and assistance to customers in relation to transit services. FLSA STATUS: Non-Exempt Working Conditions: May work shifts on days, evenings, weekends, and holidays. REQUIREMENTS Education and Experience: Equivalent to a High School Diploma/GED and one (1) year of full-time cash handling experience including clerical/administrative duties. Licensing and Certification: Must possess and maintain a valid Class C Driver's License at the time of appointment. Background Investigation: Employment with the Regional Transportation Commission in this position is contingent upon successful completion of a comprehensive background investigation, including qualifying education/experience verification, social security trace, criminal history records review, and a driving history records check. Required Forms: 1. RTC Application On-Line Profile: Follow all the instructions on the application to include any education and work experience that would qualify you for this position. Only the most qualified candidates will be invited to participate in the examination process. Candidates should ensure that they highlight any of the following professional experience they possess on their applications/resumes: • Ability to communicate clearly and work with the general public • Demonstrated experience with point of sale/cash handling • Ability to read/decipher maps, transit guide and various software for routing purposes • Ability to operate and use computer equipment/cell phone technology and applications • Ability to work in a confined space and perform general office functions PHYSICAL DEMANDS Physical ability to perform office and related work, including operating computers and office machinery; stamina to sit and stand for extended periods of time; strength to lift and maneuver materials weighing up to 25 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. May work outside for periods of time. Accommodations may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodations. EXAMPLE OF DUTIES Sells transit fare media and products. Answers inquiries in regard to transportation services, routes, schedules, stop locations, and fares, conducts trip planning. Utilizes street map directory, computer terminal, and other transit information and reference materials. Operates computer terminal and other standard office equipment required to communicate and assist customers. Records and answers customer suggestions, requests and complaints. Refers complaints to appropriate authority for investigation and resolution. Distributes transit information and communicates RTC policies to the general public. Receives cash, makes change and accounts for monetary activity at the end of shift. Assist customers with Ticket Vending Machines. Processes RTC transit Reduced Fare IDs; searches for lost and found items. Maintains records of activities as required. Provides additional information and assistance to internal and external customers as required. All other duties as assigned. Closing Date/Time: 4/3/2019 6:00 PM Pacific

About the Department and the Position GENERAL INFORMATION This recruitment is being conducted to fill vacancies for Stanislaus Regional 9-1-1 and establish an eligible list to fill future full-time and part-time vacancies. While this is a continuous recruitment, we encourage you to apply immediately, as this recruitment may close at any time. BILINGUAL APPLICANTS ARE ENCOURAGED TO APPLY. Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please callNEOGOVat 1-855-524-5627 The tentative schedule for testingin 2019 is as follows: Please note these dates are tentative and subject to change. You will be notified to each testing event at least seven(7) days prior to the actual test date. ABOUT THE COUNTY Stanislaus County is located in Central California within 90 minutes of the San Francisco Bay Area, the Silicon Valley, Sacramento, the Sierra Nevada Mountains and California's Central Coast. With an estimated 538,388 people calling this area home, the community reflects a region rich in diversity with a strong sense of community. Two of California's major north-south transportation routes (Interstate 5 and Highway 99) intersect the area and the County has quickly become one of the dominant logistics center locations on the west coast. The County is home to a vibrant arts community with the world-class Gallo Center for the Arts, a symphony orchestra, and abundant visual and performing arts. Stanislaus County is a global center for agribusiness, positioned by its mild Mediterranean climate, rich soils and progressive farming practices. The area is recognized internationally for agricultural innovation with wine, almonds, poultry, milk, cattle, and walnuts being some of the features industries. The County is also home to Stanislaus State University, Modesto Junior College and benefits from satellite locations of other high quality educational institutions. The County was established in 1854 and has a total land area of 1,515 square miles. Temperatures range from an average low of 38 degrees Fahrenheit in the winter, to an average high of 85 degrees in the summer. ABOUT THE DEPARTMENT Stanislaus Regional 9-1-1 provides twenty-four hours a day, seven days a week public safety emergency dispatch service and is the answering point for the 911 telephone system. Dispatching is provided for 22 Law Enforcement and Fire agencies within Stanislaus County. ABOUT THE POSITION The Emergency Call Taker is the entry-level classification for newly appointed and inexperienced employees in the Emergency Dispatcher classification series. Emergency Dispatch provides twenty-four hours a day, seven-days a week public safety emergency dispatch service, and is the focal point for the 9-1-1 telephone system. Shifts are day, evening and nights, rotating every four months. The 12-hour work schedule consists of working a three-day work period followed by a three-day regular day off period. In addition to formalized training, Emergency Call Takers, under direct supervision, learn and practice standardized dispatching procedures, and gain knowledge of the operations of the 9-1-1 emergency telephone system and the computer-aided dispatching system. Individuals in this position will be required to demonstrate their competence through verbal and practical tests and performance evaluations on a weekly basis during their trainee employment. This is necessary due to the high degree of liability the call taker can incur both individually and for the County or contract Public Safety Agency. The basic qualification to advance to an Emergency Dispatcher shall be proficiency in the skills of an Emergency Call Taker PLUS one radio position group (Fire, Police, and Sheriff). This position is subject to overtime, standby, and callback assignments. PERSONAL HISTORY STATEMENT (PHS) REVIEW/SELECTION INTERVIEW - PASS/FAIL Candidates who pass the written examination will complete a PHS. Those who satisfactorily perform in the PHS Review/Selection Interview process may move forward in the recruitment process. A sample similar to the PHS requiredis viewable by clicking on the following link and selectingBackground/Hiring Form 2-255 Personal History Statement - Public Safety Dispatcher: http://www.post.ca.gov/forms.aspx Typical Tasks Receive complaints and requests for assistance at the Stanislaus Regional 9-1-1; Procure accurate and timely information needed to classify and dispatch user agencies; Classify complaint type and enter data into the Computer Aided Dispatch (CAD) system; Determine appropriate response and course of action in accordance with established policy, procedures, and codes; Provide information to field units, the public and other agencies; and Relay calls and information to other appropriate agencies in or out of the Stanislaus County 9-1-1 system. Minimum Qualifications (Skills, Ability, Knowledge, Education/Experience) SKILLS/ABILITIES Quickly and accurately follow written and oral instruction; Learn rules and regulations quickly and interpret them correctly; Reason clearly, analyzing situations rapidly and accurately in order to quickly adopt an effective course of action; Speak clearly and concisely using proper English; Hear and distinguish between several voices at the same time while acquiring and retaining the information; Spell correctly using proper English; Function efficiently and calmly under pressure; Type accurately at a minimum speed of 35 (net) words per minute; Rapidly and accurately operate complex computerized equipment; Read and understand maps; Monitor multiple CRT screens simultaneously; Properly use a headset; Be independently mobile during limited staffing hours; Pick up and carry manuals and directories weighing up to 12 pounds; Sit continuously for long periods of time during a twelve-hour shift; and Neck movement is required when performing job tasks such as viewing the keyboard, mouse, monitor screens, reading, research, page turning and handwriting. KNOWLEDGE The techniques, procedures and methods used in the operation of a public safety communications center; The use and proper care of radio, telephone and other job-related equipment; Federal Communications Commission rules and regulations pertinent to public safety operations; The location of major streets, highways, rivers, public places and geographical landmarks within Stanislaus County; and The general functions of the Sheriff's Department, City Police, Fire Departments and other public safety agencies. EDUCATION/EXPERIENCE Graduation from high school or possession of the high school level General Education Development (GED) Certificate; AND Any combination of training and experience, which would provide the required knowledge and abilities, mentioned above. An example is call taking experience in a computer-aided public safety dispatch center; AND TYPING CERTIFICATE A typing certification (within four years) from Workforce Development, a temporary staffing agency or a comparable institution is required to be attached to your application. Internet typing certificates are not accepted. The certificate must be a three (3) to five (5) minute timed test, net corrected of 35 words per minute (WPM). Typing certificates must be on agency letterhead, dated and signed by the issuing agency and have net words per minute listed. You may also fax to (209) 544-6226. LICENSE Applicants must possess and maintain a valid California Driver's License and remain free from repeated preventable accidents. BACKGROUND All offers of employment will be contingent upon individuals passing an extensive background investigation required by the Department of Justice because of computer access to confidential criminal information. In addition to the minimum qualifications, applicant screening will focus on the following desirable categories. Please list any qualifications you may have within the "Duties" section of the online application. DESIRABLE QUALIFICATIONS Six (6) months of call taking experiences in an emergency dispatch environment at time of appointment. Application and Selection Procedures CLASSIFICATION INFORMATION Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Emergency Dispatchers Bargaining Unit for labor relations purposes. Individuals who are in a full-time classified position are required to serve a twelve-month probationary period, which may be extended an additional six months for a total of eighteen months. The probationary period does not apply to unclassified positions. EQUAL EMPLOYMENT OPPORTUNITY The County of Stanislaus is an Equal Opportunity Employer. All qualified applicants are encouraged to submit online application(s) for open position(s). Stanislaus County is committed to establishing and maintaining effective working relationships with the general public, co-workers, supervisors, and members of diverse cultural and linguistic backgrounds regardless of race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, pregnancy related condition, marital status, gender/sex, sexual orientation, gender identity, gender expression, age (over 40), political affiliation or belief, or military or veteran status. APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION FORM. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application form. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. RECRUITMENT ACCOMMODATIONS Arrangements may be made to accommodate disabilities or religious convictions. Applicants requiring testing accommodations are required to complete and submit the Testing Accommodation Request Form prior to the test administration date. Special arrangements for religious convictions should be included in the"Additional Information" section of the application http://www.stancounty.com/personnel/pdf/ADATestingForm.pdf form. GENERAL QUALIFICATIONS Pass County-paid pre-employment drug screening and job-related background investigation. Perform job duties in a manner assuring a safe working environment for oneself and others. Maintain confidential information according to the legal standards and/or County regulations as required. APPLICATION AND/OR EXAMINATION APPEAL RIGHTS Application and/or examination results may be appealed by applicants presenting facts alleging irregularity, fraud and/or error in application screening or in exam scoring. Appeals must be in writing and submitted to the Chief Executive Officer within seven (7) days after the examination results are mailed. DISCLAIMER Stanislaus County reserves the right to revise the examination plan described in this flyer to better meet the needs of County service. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The information contained in the bulletin is information, which sets forth a general summary of benefits for this respective position. This information is not legally binding. The benefits and other information regarding this position may be found in the Stanislaus County Code, the Stanislaus County Personnel Policies manual, or in the applicable Memorandum of Understandings, and such information prevails over information contained in this flyer. Questions regarding this announcement may be directed to the Stanislaus County Chief Executive Office/ Personnel. The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under "Disability Management". Find out if you qualify for the AES Public Service Loan Forgiveness program for full-time public sector employees (PSLF) by contacting (866) 706-5005. https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service Closing Date/Time: Continuous