114 Customer Service jobs

About Our Job Employment Requirement: City employees must be fully vaccinated against COVID-19. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment. Refer to the COVID-19 Employee Vaccination Mandate Candidate Q&A for additional information. This posting will accept applications until November 7th. Please apply as soon as possible. About Denver Human Services Denver Human Services provides support to one in three Denver residents. We envision a healthy community where people are connected, supported, safe, and well. Our services include food, cash and medical benefits, child support and veteran services, child welfare and adult protection, work opportunities, and more. If you are committed to supporting the health and strength of the community and want to be a part of an engaged workplace, we'd love to work with you! The Family and Adult Assistance Division (FAAD) is seeking a driven and passionate individual with a leadership mindset to become a Lead Eligibility Technician for the Call Center Lane. The Lead Eligibility Technician will encourage, motivate and assist various Eligibility Technicians and Customer Service Agents in accomplishing their department goals across a wide variety of public assistance programs which will include but are not limited to: TANF, adult financial programs, food stamps. The Lead Eligibility Technician will be heavily involved in all case reviews with these teams and will perform permanently assigned lead work duties over Eligibility Technicians and Customer Service Agents including providing on-the-job training and technical support, monitoring caseloads for accuracy in the application of program rules and regulations, and identifying areas for process improvement in order to support the case team. You will also fill in as needed when the Lane Supervisor is absent or unable to assist the team. Within the first six months of this position, we anticipate that the selected candidate will have attended and successfully completed all program training offered. The Lead Eligibility Technician will provide side-by-side training and support for Eligibility Technicians and Customer Service Agents and work complicated program cases to help the teams meet productivity goals of 95% timeliness and quality goals of 95% accuracy. The Call Center Team Lead Eligibility Technician: Performs lead work duties over Eligibility Technicians and Customer Service Agents, maintains a thorough and updated knowledge of all public assistance programs, interprets and explains rules and regulations to staff, and provides assistance with managing team workloads. Provides on-the-job training, mentors new and established employees, and collaborates with the training unit on course content, materials, and claims review. Monitors work activity on caseloads to ensure that cases are clearly and thoroughly documented, reviews and analyzes case records and reports for completeness and accuracy, identifies compliance and production problems, and recommends and implements process improvements. Assists Eligibility Technicians with processing and determinations of difficult and/or complex cases and acts as an arbitrator when problems occur between applicants/clients and employees. Reviews unit procedures, assists in the development or revision of needed procedures, and troubleshoots system errors within the state computer system. Maintains current knowledge of the Colorado Benefits Management System, programs, policies, and community resources and adjusts work processes to ensure accurate provision of benefits. Provides work instruction and assists employees with difficult and/or unusual assignments. Assigns and distributes work, reviews work for accuracy and completeness, and returns assignments with recommendations for proper completion. Resolves problems encountered during daily operations and determines appropriate solutions. Contributes to the development of the performance enhancement plan, documents performance, provides performance feedback, and furnishes information for the formal performance evaluation. Responds orally to informal grievances and relays information to the supervisor. Documents situations which may be cause for disciplinary action and provides this information to the supervisor. About You Our ideal candidate will: Have 2 years' experience using the Colorado Benefits Management System (CBMS) Understand leadership and embrace change Develop and maintain working relationships while encouraging cooperation, pride and a commitment to teamwork Act with integrity and honesty and understand the need for trust Good written and communication skills Be comfortable with ambiguity and have an uncompromising work-ethic Be sensitive to cultural diversity, race, gender and other individual differences in the workforce Be willing to go the extra mile for our clients Have a proven track-record of success Green Belt certification Strong problem solving and de-escalation skills 2 years of professional level experience and knowledge working with public assistance programs including TANF and adult financial services. Have experience with Sharepoint and Salesforce Bilingual (preferred but not required) We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education Requirement Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience Requirement Four (4) years of experience determining eligibility for public assistance programs. Education & Experience Equivalency Additional appropriate education may be substituted for the minimum experience requirements. About Everything Else Job Profile CA2667 Eligibility Technician Lead To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $21.28 - $31.92 Starting Pay Although our full pay range is listed above, the budgeted hiring range for this position will most likely be between $21.28- $26.60 an hour. Agency Denver Human Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/job/veterans/ FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period. TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en HIRING CONTACT: Cathy Hughes, (936) 295-5644 PHYSICAL WORK ADDRESS: TPWD Huntsville State Park, 565 Park Road 40 West, Huntsville, TX 77340 GENERAL DESCRIPTION: NOTE: Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Under the direction of the Office Manager, this position performs general clerical duties and provides customer service and information to the public for Huntsville State Park. Performs entry-level customer service work. Processes and distributes incoming and outgoing mail. Responsible for collection, license and permit sales, automated campsite registration, and accounting for daily revenue. Operates credit card machine, campsite registration, computer, and license sales machine. Prepares reports, correspondence, and maintains files. Performs light maintenance and cleaning of office and restroom areas. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year experience in areas such as general clerical, cash handling, or customer service. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: One year experience in accounting, typing, recordkeeping, and data entry; One year experience using automation equipment or word processing, and spreadsheet equipment and software. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of telephone procedures and etiquette; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in using standard office equipment; Skill in preparing reports; Skill in managing several projects simultaneously; Ability to maintain strict confidentiality; Ability to accurately handle cash and account for revenue collected; Ability to accurately follow instructions; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to respond to public inquiries in a timely manner; Ability to communicate effectively; Ability to perform manual labor, including lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 10 to 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Hours may be reduced or extended, as needed; Required to work overtime, as necessary; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Nov 9, 2021, 11:59:00 PM

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/job/veterans/ FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period. TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en HIRING CONTACT: Nathanael Gold, (432) 424-3327 PHYSICAL WORK ADDRESS: TPWD Big Bend Ranch State Park Complex - Barton Warnock Center, 21800 FM 170, Terlingua, TX 79852 GENERAL DESCRIPTION: NOTE: This position is located in a very remote and rugged area of Texas. It is recommended that potential applicants review or research the location prior to applying for this position. Performs entry-level customer service work. Under the supervision of the Office Manager, this position is responsible for providing customer service to park visitors in person, over the phone, and in writing, as well as performing general clerical tasks for the Big Bend Ranch State Park Complex. This position is responsible for revenue collection, permit, license, and park store sales. Responsible for park store stocking and assisting with park store inventory. This position performs general cleaning of the Park Headquarters, restrooms, and grounds. Responsible for clerical tasks, including answering telephones, emails, processing incoming and outgoing mail, general revenue reconciliation, report data entry, preparing correspondence, filing, and other maintenance tasks. This position conducts visitor orientations, interprets park resources and policies, and provides information to park visitors, and the general public. Handles complaints and emergencies and interacts with a large volume of park visitors. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year experience in general clerical, cash handling, or customer service. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Two years experience in customer service; One year of clerical experience, such as accounting, typing, filling, recordkeeping, and data entry; One year of experience in use of automated equipment or word processing and spreadsheet equipment and software. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of telephone procedure and etiquette; Knowledge of basic mathematics; Knowledge of general custodial duties; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in managing several projects simultaneously; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to perform general routine cleaning and light housekeeping duties; Ability to respond to public inquiries in a timely manner; Ability to perform manual labor, including lifting supplies and materials up to 20 lbs.; Ability to interpret rules and maintain visitor compliance with park rules and regulations; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedule, if necessary; Required to perform work outdoors, occasionally in adverse weather conditions; Required to perform manual labor, including lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Nov 9, 2021, 11:59:00 PM

About Our Job Employment Requirement: City Employees must be fully vaccinated against COVID-19 by September 30, 2021. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment. Denver International Airport (DEN) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally through flight and business. DEN is the primary economic engine for the state of Colorado, generating more than $33 billion for the region annually and employing nearly 30,000 people. At DEN, we are committed to fostering a diverse, inclusive and equitable workplace. We celebrate individuality and uplift all races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. We know that our diversity makes us stronger, and we strive to keep diversity, equity and inclusion at the center of all that we do. As a Customer Information Agent, you will be responsible for delivering exceptional service to customers traveling through our airport. You will primarily respond to requests for information and service from passengers and the general public regarding airport services, food, beverage and retail offerings, accommodations, passenger tracking, and other available customer service resources. This position presents an extraordinary opportunity for a highly motivated employee who thrives in a fast paced ever changing environment and has a passion for customer service. The work of the Customer Information Agent has airport-wide impact and will work with the entire airport community, internal and external business partners and stakeholders to enhance the customer experience. Other duties. Help customers navigate DEN by providing wayfinding information along with answering general airport questions. Monitor's airport terminal and concourse areas for conditions that compromise safety, security, and efficiency and reports issues to the appropriate authority Completes audits of customer experience zones/areas located throughout the airport Captures number of customer engagements throughout the shift to support customer data and reporting Provides assistance to passengers in emergency situations to ensure their safety and well being Helps stranded passengers during weather related events by distributing amenities and answering questions Directs passenger flow throughout various queue lines Utilizes a variety of technology devices to assist customers with information requests and maintains a current level of knowledge about Denver International Airport Attends trainings, airport briefings and meetings with managers, supervisors and stakeholders in order to stay current on Customer Service and DEN's operation Maintains a thorough knowledge of airport services and resources sufficient to be able to successfully assist the traveling public Performs related duties as assigned About You We are looking for candidates for some or all the following skills and experience: Five (5) years customer service experience working in an airline, airport, service, or hospitality industry Professional level experience in using Microsoft Outlook or Microsoft Word Strong oral communication skills We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate Experience: Three (3) years of customer service work for airlines, call centers, hospitality, ground transportation, or related industries Equivalency: Additional appropriate education may be substituted for the minimum experience requirements License- requires a valid Driver's License at the time of application FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. Snow / Emergency Duties: Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts. About Everything Else Job Profile CC2482 Aviation Customer Service Agent To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $18.94 - $28.41 Starting Pay Based on education and expereince Agency Denver International Airport Assessment Requirement Customer Service Agent: Non-Compliance The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/job/veterans/ FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period. TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en HIRING CONTACT: Jeff Davis, (806) 488-2227 PHYSICAL WORK ADDRESS: Palo Duro Canyon State Park, 11450 Park Road 5, Canyon, TX 79015 GENERAL DESCRIPTION: Under the direction of the Assistant Office Manager, this position is responsible for daily office operations at Palo Duro Canyon State Park. Performs entry-level customer service work. Provides customer service, performs revenue collection, accounting, permit sales, and automated camper registration. Clerical tasks include answering telephones, processing incoming and outgoing mail, report data entry, preparing correspondence, and filing. Interprets policies and provides information to park visitors and general public. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists Assistant Office Manager with maintaining inventory of resale items and office supplies, brochures, and visitor information packets. Conducts routine cleaning of park headquarters building. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year experience in general clerical, cash handling, or customer service. Licensure: If driving is required, applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of administrative and clerical procedures; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to prepare and maintain records, files and reports; Ability to transfer merchandise/stock; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to use automated camper registration systems; Ability to maintain flexibility and work with frequent interruptions and multiple and changing priorities; Ability to make sound judgment decisions based upon data available and in short time frames; Ability to communicate and interact effectively with members of the public and to respond to public inquires in a timely manner; Ability to perform manual labor, including lifting supplies and materials up to 30 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must perform manual labor, including lifting supplies and materials up to 30 lbs.; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Nov 8, 2021, 9:59:00 PM

About Our Job Employment Requirement: City employees must be fully vaccinated against COVID-19. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment. Refer to the COVID-19 Employee Vaccination Mandate Candidate Q&A for additional information. This posting will accept applications until November 7th. Please apply as soon as possible. About Denver Human Services Denver Human Services provides support to one in three Denver residents. We envision a healthy community where people are connected, supported, safe, and well. Our services include food, cash and medical benefits, child support and veteran services, child welfare and adult protection, work opportunities, and more. If you are committed to supporting the health and strength of the community and want to be a part of an engaged workplace, we'd love to work with you! The Family and Adult Assistance Division of Denver Human Services is currently seeking enthusiastic, positive-minded employees to serve in the role of Eligibility Technician I. The candidate we select must: Be able to work independently with minimal supervision Be comfortable using various automated systems to research, verify, and track information Show understanding, courtesy, tact, empathy, and concern for the population accessing state and county assistance programs, as well as fellow employees Develop and maintain working relationships while encouraging cooperation, pride and a commitment to teamwork Be sensitive to cultural diversity, race, gender, and other individual differences in the workforce Be willing to go the extra mile for our clients Have a proven track-record of success The candidate we select will: Provide comprehensive customer service in a contact center environment by responding to a variety of complex customer requests for information on programs and services offered by Denver Human Services (DHS). Assist customers with inquiries or problems related to DHS programs and services by asking questions to determine customer needs; determines the critical nature of a call and if immediate action is required. Create or access cases in the Customer Relationship Management (CRM) module on the Salesforce platform to enter information on customer inquiries or problems and to provide updates on previously created cases; enters resolutions provided to customers. Conduct research using the Colorado Benefits Management System (CBMS) to provide customers with answers to inquiries or problems. Provide complete and accurate information to customers, which involves identifying customer needs and explaining applicable regulations, policies, procedures or standards based on a comprehensive knowledge of DHS procedures, programs, services, and CBMS. Act as a liaison between the customer and DHS staff by following up on customer requests or complaints and solving problems related to service issues; create tickets in the Work Management System (WMS) and route them to other business lanes within the division for follow-up. Successfully complete on-the-job training, learning methods and techniques for determining financial eligibility for public assistance programs including but not limited to cash assistance, food assistance, and Medicaid; Attend instructor-led training sessions to learn processes, practices, and application of financial eligibility determinations. Studies applicable rules and regulations and receives instruction in the interpretation and application of appropriate laws, rules, regulations, and procedures; Accurately determine financial eligibility for public assistance programs including cash assistance, food assistance, and Medicaid benefits by interviewing clients and reviewing applications to elicit and verify pertinent eligibility information under close supervision; Perform other related duties as assigned. This position requires an online assessment or test. Once you complete your application, if you meet the qualification for the position you will receive an email from AssessmentTeam@denvergov.org with a link to the assessment or test. We recommend that you add AssessmentTeam@denvergov.org to your safe sender list. If you do not receive the email within 30 minutes of applying, please contact AssessmentTeam@denvergov.org . About You Our ideal candidate has: Previous experience working in a human services customer service position Previous experience working in a high-volume call center Previous experience working in multiple complex systems, applications, and databases A customer-oriented attitude, demonstrating high-levels of empathy and emotional intelligence in working with the public Previous experience working in multiple complex systems, applications, and databases including Colorado Benefits Management System (CBMS) and Work Management System (WMS) A strong ability to multi-task and have a flexibility in daily job assignments. The ability to be comfortable with uncertainty and adapt quickly to change An interest in working collaboratively in a team environment Verbal and written communication skills in both English and Spanish We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education Requirement Graduation from high school or the possession of a GED, HiSET or TASC Certificate Experience Requirement Two (2) years of experience performing specialized/technical office support work Education & Experience Equivalency Additional appropriate education may be substituted for the minimum experience requirements About Everything Else Job Profile CA2655 Eligibility Technician I To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $18.94 - $28.41 Starting Pay Although our full pay range is listed above, the budgeted hiring range for this position will most likely be between $18.94 - $23.67/ per hour, based on education and experience Agency Denver Human Services Assessment Requirement Customer Service Agent - Compliance and Alphanumeric Data Entry The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job plus three (3) years in Fleet program areas, two (2) of which were in a supervisory or management capacity. Experience may substitute for the Education up to the maximum of four (4) years. Licenses or Certifications: Class "C" Driver's License. Physical Requirements: Heavy. Tasks involve bending, lifting, walking, carrying, or using a force equal to lifting up to fifty (50) pounds. Notes to Applicants A detailed and complete job application is REQUIRED and helps us to better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history you have held regarding any and all relevant work experience that you would like for us to consider. Please be thorough in completing the employment application and list all of your experience and education. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. This information will also be used to determine salary in the event that you are selected for this position. You will not be given the opportunity to provide additional work experience once you complete and submit your job application. Furthermore, if selected as the top candidate, you will not be permitted to present additional work experience for salary calculation purposes. When completing the Supplemental Questions, please note that your answers to the supplemental questions must be supported by information contained in your application. Driving Requirement: This position requires a Class "C" Driver's License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. This position may require a skills assessment. Please note that position's location and/or schedule is subject to change based upon business needs. Applicants are encouraged to apply as soon as possible. The department reserves the right to close the posting after 7 calendar days. Cover letters and resumes are not being accepted for this posting. Working with City of Austin provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Pay Range $35.53 - $46.19 Hours Monday through Friday. 8:00 a.m. to 5:00 p.m. Additional hours and/or working outside of normal business hours as well as work location may be required as determined by business needs. Job Close Date 11/05/2021 Type of Posting External Department Fleet Mobility Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1190 Hargrave St., Austin, TX 78702 Preferred Qualifications Extensive experience developing, implementing, managing and overseeing customer service programs and teams responsible for customer service outcomes in an automotive or related industry Strong analytical skills including experience preparing and analyzing performance measures, data and reports Extensive experience in engaging and communicating with stakeholders at all levels of the organization Experience with leadership application of process improvement, change management, and employee development Strong presentation and effective communication skills. Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Establishes fleet program standards, methods, policies and procedures by studying business requirements, obtaining appropriate consultations, and determining equipment, facility, staffing, and budget needs. 2. Develops business plan by reviewing department needs, establishing appropriate procedures and timelines of request completion, and estimating costs of good required to complete request. 3. Establishes priorities, scheduling activities and employees, confers with suppliers to obtain parts, monitors progress and revises schedules and resolves problems as they arise. 4. Manages equipment and facilities by establishing maintenance procedures, monitoring of contracts, maintaining necessary equipment requirements, and evaluation of new equipment and techniques. 5. Responsible for establishment of budgetary requirements, purchasing, monitoring of daily reports and logs, approving expenditures, compiling and analyzing costs and initiating corrective measures. 6. Maintains professional and technical knowledge of assigned program by attending training classes, reviewing professional publications, and serve on committees or boards. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of established fleet programs (fuels, hydraulic, tire, other) Knowledge of supervisory or management techniques Knowledge of fiscal planning and budget preparation. Knowledge of methods, equipment, and materials in fleet program Knowledge of training methods and techniques Knowledge of city practice, policies and procedures. Knowledge of calculus, basic accounting and technical writing. Skill in oral and written communication. Skill in using computers and related software applications. Skill in negotiations. Skill in handling conflict and uncertain situations. Skill in using software applications to perform data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to train personnel in various techniques, safety practices, policies, and procedures, and other operational requirements Ability to analyze and resolve irregular events. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Fleet Program Manager position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job plus three (3) years in Fleet program areas, two (2) of which were in a supervisory or management capacity. Experience may substitute for the Education up to the maximum of four (4) years. Do you meet the minimum qualifications? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * This position requires a Valid Class C Driver License. Do you have a Valid Class C Driver License or if selected for this position, do you have the ability to acquire a Valid Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Assist staff with setups and tear downs throughout the center Move manikins and stretchers throughout the center Clean manikins and task trainers Assist with the maintenance of simulators Stock rooms with necessary supplies Clean Storage room Sweep and mop Clean whiteboards Stock supplies in storage room File paperwork Assist with front desk coverage Other various tasks as needed Occasional Duties As assigned Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Description All Charleston County Employees, as a condition of employment must be fully vaccinated against COVID-19 and provide their vaccination card. This position provides intake services to individuals seeking services at Charleston Center, including generation of an electronic health record, explanation and obtaining of signatures on releases of information and forms allowing treatment to be provided, and collection of insurance or other payer information. Continuation of employment in this position is contingent upon availability of funding from service, program and agency earnings. HIRING HOURLY RANGE: $13.67- $15.41 APPLICATION DEADLINE: SUNDAY, JANUARY 2, 2022 OR UNTIL FILLED. Duties and Responsibilities The position also provides coverage on the agency's helpline, providing information and screenings to the general public calling and seeking information and/or services. As this position is often the first contact the general public has with this agency, excellent customer service skills and professional presentation is essential. Minimum Qualifications Position requires a high school diploma (or GED) supplemented by one (1) year experience in an administrative position. Heathcare experience preferred. Knowledge, Skills and Abilities Must possess excellent customer service, interpersonal and communication skills. Experience with the use of Microsoft Word, Access and Excel preferred. Bilingual candidate highly desired.Closing Date/Time: 1/2/2022 11:59 PM Eastern

Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Licenses and Certifications Required: None. Notes to Applicants This is a lead position within the Customer Service Center (Dispatch), responsible for overseeing staffing resources to process customer requests by phone/email and field crews by radio. This position is also responsible for performing training of staff, quality assurance of employee work, and will act as a liaison with other departments. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all prior work experience that is related to this position, including any work history with the City of Austin. A resume is required to be submitted with the application, but does not substitute for a complete employment application. Please provide an authentic answer to the supplemental questions - do not copy/paste your resume for an answer. A detailed, complete employment application will help us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. If you are selected to interview: Your skill level in some of the competency areas for this job - specifically Microsoft Excel 2016, Call Center Customer Service Scenarios, Business Writing and Audio Typing - will be assessed through skills testing with a required minimum passing score of 70%. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date A criminal background investigation is required Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $20.81 - $26.54 Hours Selected candidates should be able to work both shifts as staff in this position will rotate shifts every six months: Shift A: Sunday - Thursday: 7:00 AM - 3:30 PM . Shift B: Tuesday - Friday: 1:00 PM - 10:00 PM & Saturday 7:00 AM - 3:30 PM. Employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 11/04/2021 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell Service Center - 3907 South Industrial Blvd. Preferred Qualifications Experience working in a high-volume call center in a senior, lead or supervisory role Direct experience providing customer service for a utility, government organization, or other similarly regulated environment Experience administering training and new hire orientation Experience with database entry and report writing Intermediate skills and abilities using computer programs such as Microsoft Office, GIS , Computerized Maintenance Management Systems, and customer data and tracking systems Bilingual in English and Spanish Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Answers complicated customer requests or inquiries concerning services, products, billing, and equipment. Resolves customer issues with one call resolution. Prepares cases for support services and other city departments. Processes corrections to customer accounts. Extracts data from city databases and create reports. Coordinates mailings to customers. Maintains and files all generated service requests. Receives by email, fax, or phone, frontline and escalated inquiries from customers, contractors, and other city departments requiring research, support preparation and reporting. Verifies customer accounts and active services using various databases and software applications. Researches customer account information and history to explain services, charges, and adjustments. Logs customer complaints, creates and updates service requests, and routes to the appropriate department(s) and/or personnel. Responsibilities - Supervision and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic accounting and billing procedures. Knowledge of city practice, policy and procedures. Knowledge of good customer relations practices. Knowledge of credit collection practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Ability to handle conflict and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Do you meet these qualifications? Yes No * Select the statement that best describes your experience in a high-volume call center. I do not have experience in a high-volume call center. I have experience working as a senior, lead, or supervisor in a high-volume call center. I have experience working in a high-volume call center, but not in a senior, lead, or supervisor role * Describe your work experience in a high-volume call center. If it includes working in a senior, lead, or supervisory role, be sure to include the number of employees you oversaw and your responsibilities related to them. (Open Ended Question) * Describe your experience providing customer service for a utility or other government organization. Be sure to list the specific groups of customers that you worked with (ex: residential, commercial, industrial, institutional, etc.) and tell us how you worked with them. (Open Ended Question) * Which statement best describes your experience administering training and new hire orientation? I have no experience with administering training and new hire orientation I have experience administering new hire orientation, but not staff training. I have experience administering staff training, but not new hire orientation. I have experience administering both training and new hire orientation. * Describe your experience with database entry and report writing. Include the name of all database systems you have used. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? No experience Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations * Which of the following best describes your level of proficiency with Microsoft Word? Basic: skill level includes creating/editing/saving files, applying text formatting, using templates, using spell check, inserting date/time Intermediate: skill level includes formatting pages/sections, margins, tabs, outlines and headers/footers, inserting text boxes, tables and graphs, tracking changes, inserting hyperlinks, protecting documents Advanced: skill level includes using mail merge, creating forms, footnotes and headers, superscripts/subscripts, creating index/concordance, line drawings and macros, importing/exporting files Limited or no MS Word experience, but proficiency with another word processing application such as WordPerfect or Apple Pages No experience with Microsoft Word or other word processing applications * Which of the following best describes your proficiency with Microsoft Outlook? Basic: able to send/receive emails and schedule calendar items Intermediate: able to reply/forward email, use mail options to mark messages as confidential/high priority, set up read receipts, send meeting notices, set up task lists Advanced: able to view calendar conflicts for multiple users, manage email/calendar for other users, set up rules & alerts, resend/recall emails, assign/track completion status of tasks I do not have experience with Microsoft Outlook, but have experience with a similar office productivity software such as Lotus Notes or Novell GroupWise I do not have experience with Microsoft Outlook * Please describe your experience with GIS, including software used. (Open Ended Question) * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Describe your experience using an enterprise asset management or computerized maintenance management system. Include the system name(s). (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual fluency level. I speak both English and Spanish fluently I speak some Spanish I understand some Spanish I am fluent in English only * This position is classified as an "essential" position, meaning you will be required to work during holidays and bad weather (ice storms, flooding, etc.) when the City is otherwise closed. Will you be able to work this kind of schedule? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * How did you first hear of this position? Career Fair or Job Fair Job Seeker Website (Indeed, Glassdoor, Dice, WorkinTexas.com, Careers in Government, etc.) College/University Alumni Recruitment (Handshake, job boards, etc.) Recruitment Postcard COA/AW Employee (please provide name below) or COA website LinkedIn Professional Association Job Board (AWWA, Women in Technology, Austin HR Management Association, TX Engineering Foundation, etc.)) Other * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter

The Position The City of Riverside is accepting applications for the position of CLAIMS ADMINISTRATOR to fill one (1) vacancy with the Workers' Compensation Division in the Human Resources Department. The eligibility list established may be used to fill the current and/or upcoming vacancies in this classification for up to six (6) months. The CLAIMS ADMINISTRATOR works under general supervision, to examine and adjust claims for the City's self-insured and self-administered Workers' Compensation Program; to monitor claims expenditures; to communicate with physicians, supervisors, employees and attorneys regarding illness or injury related to employment; and to perform other related duties as required. Work Performed Duties may include, but are not limited to, the following: Review, investigate, examine, and adjust Workers' Compensation insurance benefit claims. Receive and record all claims and determine compensability. Authorize medical treatment and/or change of physician utilizing California State Workers' Compensation Law. Compute and authorize payments according to California Labor Code. Set appropriate reserves. Advise employees and dependents of entitlement to Workers' Compensation benefits under state law and City policy. Arrange special investigations and medical examinations. Advise departments regarding procedures and reporting deadlines involving work related injuries. Contacts injured employee to explain benefits and legal rights under the Labor Code. Prepare subrogation and litigation cases and correspond with doctors and attorneys on litigated cases. Attend WCAB hearings and authorize settlements as directed by the Workers' Compensation Supervisor. Serve as custodian of records; produce record and attest to validity under the direction of the court by subpoena. Develop documentation for claims reports by requesting substantiating reports from physicians, supervisors and witnesses. Compile pertinent facts, make thorough analyses, and arrive at sound decisions. Qualifications Recruitment Guidelines: Education: Equivalent to an Associate Art degree (60 semester or 90 quarter units) from an accredited college. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Experience: Three years of responsible experience in the reserving, adjusting, analyzing and settling claims in a self-insured environment. Necessary Special Requirement Possession of a California State Certification of Claims Administrator. Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire 3) Resume IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination. NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

Position Description This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities. Major/Essential Functions Ability to interact with others: Ability to work in an extremely busy/stressful environment: the ability to understand and follow directions: familiarity with computers: some familiarity with medical terminology. Required Qualifications A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

GENERAL PURPOSE Under general supervision, provides assistance to the public, primarily at the front counter of the Police Department. The Community Service Aide completes initial and basic police crime reports; provides general policy and procedural information regarding police department operations and record keeping procedures; takes fingerprints; and performs other general duties, as assigned.   DISTINGUISHING CHARACTERISTICS This is a part-time, non-benefited, civilian (non-sworn) position. This position provides an opportunity for incumbents with an interest in pursuing a career in municipal government or law enforcement to learn about law enforcement functions and gain experience by completing tasks and special assignments related to the program area.   ESSENTIAL FUNCTIONS   The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Completes initial and basic police crime reports. Provides general policy and procedural information regarding police department operations and record keeping procedures. Assists in providing front counter assistance and information within area of assignment. Responds to requests for information and distributes appropriate forms. Takes fingerprints. Operates a variety of office equipment including computer keyboard, calculator, copier, facsimile or scanning machine. Greets visitors and answers and refers telephone calls, questions, and complaints to other appropriate staff and departments.   QUALIFICATIONS GUIDELINES   Knowledge of:    Laws, municipal and vehicle codes, basic crime prevention, knowledge of and skill in English usage, spelling and grammar.   Ability to:   Learn, retain and apply complex information, police terminology, law enforcement codes; communicate clearly and distinctly, both verbally and in written form; respond to requests from the public and be able to assist them or direct them; work under stress; and work weekends, holidays and shift work, as assigned. PHYSICAL AND MENTAL DEMANDS   The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Physical Demands   While performing the duties of this class, employees are frequently required to sit, stand and walk; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms above and below shoulder level. Employees occasionally lift and move records and documents weighing up to 20 pounds.   Specific vision abilities required by this job include close vision and the ability to adjust focus.   Mental Demands   While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with staff, management, vendors, contractors, the public, and others encountered in the course of work.   WORK ENVIRONMENT   Employees typically work in office conditions, and the noise level is usually quiet, at or below 85 decibels levels.  

Description: Job Summary Under general direction of the Lead Classroom Support Specialist, the incumbent is responsible for supporting / assisting with the directives and initiatives of the Lead Classroom Support Specialist. The Classroom Support Specialist responds to customer inquiries, collects and tracks issues in ticketing systems, provides support for audio, video, and multimedia equipment issues in University Supported Classrooms. The incumbent coordinates with counter parts within Classroom Support Services, Enterprise Client Services and Desktop Support Services to execute department and university initiatives. Key Responsibilities Supports & assists with the directives and initiatives of the Lead Technology Support Specialist. Troubleshoots technical issues within University Classroom Pool. Assists with designing and implementing A/V solutions. Responds and collects data from customers. Knowledge Skills and Abilities Proficient written and verbal communication skills. The ability to be and effective team member. The ability to effectively manage customer expectations. Knowledge of electronic (digital & analog) theories, and mechanical design. Working knowledge of digital media equipment and its use. Working knowledge of basic electricity, carpentry and use of tools to ensure equipment is used and secured in a safe manner and that building and safety codes are followed. Ability to understand computer software both desktop and server, including LAN software, MS Operating Systems, MAC, multimedia software and hardware. Understanding of the unique capabilities of differences between manufacturers equipment and use with digital multimedia equipment. Working knowledge of computer operating systems. Ability to troubleshoot and repair desktop computers, printers, and other networking devices. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to an associates degree in Electronics, Telecommunications, Industrial Technology, or a related technical field and three years of related experience required. 1 year of experience providing technical support in a large enterprise or large higher education institution supporting wide variety of technologies, and 3 years of experience in audio visual fields (preferred). Extron certification, CompTIA certification A+, Network+, Project+ (preferred). Valid CA Driver License required. Department ATS | Classroom Support Services Compensation The salary range for this classification is $4,235 to $7,660 per month. Benefits Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. Time Base Full-time temporary position to June 30, 2022 with no permanent status granted. Temporary assignments may expire prior to the ending date. May have to work an alternative work schedule. Application Procedures Click Apply Now to complete the CSULB Online Employment Application. Additional Information The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Equal Employment Statement CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race or ethnicity (including color or ancestry), nationality, religion or religious creed, gender (or sex), gender identity (including transgender), gender expression, sexual orientation, marital status, disability, medical condition, genetic information, age, veteran or military status. CSULB is an Equal Opportunity Employer. To view the University's Annual Campus Crime Report go to: http://daf.csulb.edu/offices/ppfm/police/statistics/index.html. Copies of the report are available upon request. To request a copy, contact the University Police Department at (562) 985-4101. Closing Date/Time: November 2, 2021

Johnson County Health & Environment department is looking for a qualified candidate to fill the position ofa Customer Service Specialist to work in the Health Services Division. The position is based at 11875 S Sunset Drive, Olathe, KS 66061. This position provides excellent benefits, including health insurance, wellness programs and discounts, retirement programs, and various other discount programs. Duties for this position will include: Answers phones, refers calls and customers; greets customers and gives standard information in response to phone, email, or in-person inquiries. Creates and maintains files both public and confidential; distributes reports and performs data entry into systems; types form letters, labels, mail merges, and correspondence; proofreads information; schedules appointments, meetings, and other functions. Assists customers with completing routine forms when appropriate; collects forms and any supporting documents, reviews for accuracy and completeness; copies, collates, and routes forms to appropriate locations or staff. Calculates and collects fees for payment; resolves a variety of basic customer complaints, problems, and billing disputes; completes preliminary audit of cash and checks collected. Job Requirements High school diploma or equivalent is required. Bilingual; one year of customer service; one year of cashiering or money handlingare preferred. Experiencecan substitute for education. Education can substitute for experience. Within sixty (60) days of hire, employees (select DHE and EMS positions) must produce proof of immunization, proof of immunity, proof that immunization is medically contraindicated, submit a written objection to immunization based upon a sincerely held religious belief, or receive vaccination for the following: Measles, Mumps, and Rubella (MMR); Tetanus Diphtheria and Acellular Pertussis (TDAP); and Varicella (Chickenpox). Successfully pass a criminal history check; and possess a valid driver's license with an acceptable driving record. Driving Status Occasional (less than 5%) Category Management, Administrative, Technology, and Financial Services

Condition of Employment All Superior Court of California, County of Alameda court personnel are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here . Job Description The Superior Court of California, County of Alameda is accepting applications for the position of Courtroom Clerk I. Under general supervision, the Courtroom Clerk I records and prepares minutes of all types of court proceedings; resolves work flow and other technical and procedural problems within the courtroom; enters and retrieves information from automated and manual record keeping systems; and performs other related duties as assigned. This is the trainee and entry-level class in the Courtroom Clerk series. The Courtroom Clerk I receives formalized and on-the-job training in the techniques and procedures of courtroom work. Progression to Courtroom Clerk II requires demonstration of proficiency in functioning independently in a variety of courtroom settings and in performing the full range of duties expected of a Courtroom Clerk. A new eligibility list will be established to fill Courtroom Clerk I vacancies at various court locations. Example of Duties NOTE: The following are duties performed by employees in this classification; however, employees may perform other related duties at an equivalent level. Each individual in this classification does not necessarily perform all duties listed. 1. Accurately records official minutes of court proceedings in a timely manner; prepares minutes, commitments, orders, judgments, abstracts, rulings and notices; and records appearances of court appointed counsel, medical examiners and expert witnesses. 2. Oversees courtroom operations to ensure that appropriate personnel and parties are present and that the courtroom is ready for business; and calls the courtroom to order as needed. 3. Impanels jury; calls roll; records challenges and proceedings during jury selection; documents jury services; ensures that attorneys have paid jury and court reporter fees; announces charges and jury verdicts; polls jury; and takes charge of the jury in the absence of a bailiff or court attendant; swears witnesses; and administers oaths. 4. Receives, records, marks, secures and maintains control of evidence, including weapons, drugs, hazardous material and other valuable items during court proceedings. 5. Submits requests for interpreters and court reporters; and verifies their appearances and payment vouchers. 6. Provides notice of Court action, including issuing notices, rulings, orders and judgments as directed by judicial officer; prepares written correspondence and provides other assistance to judicial officer as needed; assists attorneys, Court staff and the public in person and/or by phone and email, including setting hearings as needed; and processes documents. 7. Distributes and posts court calendars; gathers and prepares all files and data pertinent to cases on calendar for presentation to court at proper time; maintains appropriate tickler files; sorts, copies, files and retrieves documents from case files; and images documents as needed when court is not in session. 8. Maintains and coordinates calendars; consults with attorneys, judge and others regarding calendar continuances for pretrial motions, hearings, trials and other calendar matters. 9. Participates in training to ensure competency in providing services in all case types; and assists in cross-training co-workers as needed. 10. Provides coverage for courtroom clerks in departments and locations other than primary assigned as needed. 11. Assists in the Clerk's Offices as needed when court is not in session. 12. Operates electronic equipment such as communication, recording and duplicating devices when required. 13. Performs other related duties as assigned. Hiring Process The hiring process will include the following components: An initial screening of all application materials received including a completed application and supplemental questionnaire. A resume does not substitute for completing the application. An incomplete or partial application or supplemental questionnaire will result in disqualification. Applicants meeting the Minimum Qualifications as stated in the job announcement will be invited to complete a Training and Experience (T&E) Questionnaire. The T&E Questionnaire will be reviewed to select the best-qualified candidates for the oral interview process. The best qualified candidates will be invited to participate in an oral interview. The oral interview may contain a situational and/or written exercise. The Court reserves the right to change the components of the examination process and may limit the number of candidates invited to the oral interview process to include only the best-qualified candidates should there be a large applicant pool.   The application and supplemental questionnaire are used to evaluate the candidate's qualifications. If you are interested in the opportunity it is recommended that you submit your application and supplemental questionnaire as soon as possible since this recruitment may be closed at any time should the Court receive a sufficient number of qualified applicants.  If you require accommodation in the examination process because of disability, please call (510) 891-6021 to discuss. Job Posting End Date November 10, 2021 at 5 p.m. (PST)

Description: Working Title Academic Technology Customer Service Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Academic Technology Appointment Type Probationary Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00am - 5:00pm Anticipated Hiring Range $6,250.00 per month ($75,000.00 Annually) Salary is commensurate with experience. Position Summary Academic Technology offers a complementary and comprehensive service portfolio to faculty, students, staff and academic organizations in direct support of teaching, learning and academic excellence at SF State. Services support physical classroom technology, virtual learning technologies, computer and software needs, and innovative technology applications. Under the direction of the Assistant Vice President of Academic Technology and coordinating day-to-day with the AT Service Lead, the Academic Technology Services Coordinator works across service teams to help ensure consistent and quality engagements for campus clients (faculty, students, and staff). The position assists in integrating the user experience for technology services from different teams and multiple modes of intake (phone, email, chat, service tickets, walk-in) to effectively and efficiently support faculty, staff, and student users. Works within the ServiceNow platform to help automate service requests and resolutions. Oversees self-service options for users including knowledge-base help articles, videos, and other innovative or relevant methods. Provides support for a range of user issues such as the Learning Management Systems, Lecture Capture, Student Evaluation System, Web Conferencing, classroom technology, web-based file storage, various LMS integrated applications, and a range of other applications that support teaching and learning. Provides or assists with training to campus users and stakeholders. Assesses and interprets instructor's requests providing consultation to achieve resolutions or outcomes. Position Information Service integration coordination - Perform post-resolution follow-ups to help requests. - Coordinate to gather user feedback to aid in creating new documentation and request forms. - Facilitate service and tool improvements by engaging within team and across units on user needs and recurring requests. - Research and track ServiceNow updates and feature releases - In conjunction with the AT Service Lead, coordinate with Information Technology Services (ITS) on changes and configuration of ServiceNow Provide direct consultation (with increasingly 2nd and 3rd tier capability) - Apply skills to assess user needs and provide appropriate engagement or response to facilitate resolution. - Engage students and faculty with the use of academic technology systems and/or applications, including campus-wide systems and multimedia environments, access procedures, and related functions including learning management systems, lecture capture, student evaluation systems, web conferencing, and other technologies that support teaching and learning. - In conjunction with the learning management system administrator, troubleshoot and coordinate changes to the LMS settings on a yearly upgrade cycle basis based on user feedback -Coordinate support programming for in-classroom audio-visual and technology systems - Participate in customer service procedures and approaches - Demonstrate interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions; communicate technical issues to non-technical users and translate user needs and questions into requirements and goals for other technical staff - Assist others (such as student assistants) in completing work assignments including the ability to provide basic work direction and training - Receive and document requests using ticketing software Documentation - Assess campus training needs and develop and coordinate plans for training delivery - Use content delivery platforms to prepare, publish, and revise documentation - Write user documentation, user guides, instructor guides, training outlines, and technical training publications At all times: - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi- Cultural University (P30D) - Demonstrate safe work practices for oneself, others and the office environment Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications • Knowledge of technology systems and/or applications, including campus-wide systems and multimedia environments, access procedures, and related functions including learning management systems, lecture capture, student evaluation systems, web conferencing, and other applications or services that support teaching and learning. • Understanding of customer service procedures and approaches • Proficiency using standard software packages • Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions; ability to communicate technical issues to non-technical users • Ability to assist others in completing work assignments including the ability to provide basic work direction and training. • Ability to work independently to solve complex issues while balancing other priorities; strong written and verbal communication skills and ability to communicate technical issues to non-technical users • Ability to work effectively as a member of a team • Ability to delegate work projects to other staff and student assistants • Ability to produce support documentation and training materials. Knowledge of and experience with customer service procedures and approaches • Understanding of faculty workflows for course design, development, and delivery in teaching environments; • strong organization skills • Experience with both Windows and Mac platforms • Experience with media and audio-visual hardware commonly used in classrooms • Experience supporting faculty and students in their use of learning management systems with a strong preference for Moodle experience • Experience with audio-visual hardware and systems; ability to understand and troubleshoot a range of lecture capture scenarios • Understanding of faculty workflows for course design and development in teaching environments • Knowledge of ticketing systems, call center, telephone, and computer systems; familiarity with ServiceNow platform is a plus Core Competencies - embody the following competencies: • Bias toward collaboration and teamwork • Effective oral, written and nonverbal communication skills • Customer/Client focus with an emphasis in problem solving and resolution • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence • Diversity and inclusion. Required/License/Certification The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Environmental/Physical/Special • Open office environment, classroom spaces, and on-campus facilities will be the venues for this position • Requires carrying or lifting equipment to conduct field-based work in offices, labs, and a range of campus locations. • Requires mobility to install, remove or relocate equipment under desks or in tight spaces. • Ability to respond to emergency critical system outages or issues on some evenings, weekends, or holidays. • Work schedule may change at times to ensure delivery of campus services, and the work-week will be adjusted accordingly. Evening and weekend shifts may be required based on operational need on a rotating basis. • Academic Technology is a service unit that supports the entire campus community. In the interest of projecting a positive image to the constituents we serve, all employees must be professionally, neatly and appropriately attired for the work to be done. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: October 17, 2022

The Position Workplaces across Portland, the United States and the world are making tough decisions about how to protect their employees and community from COVID-19. We, too, find ourselves in the middle of this complex situation at the City of Portland. We are committed to ensuring the health and safety for our employees and our community. As a part of this commitment, all City employees are required to be fully vaccinated, effective October 18, 2021. Proof of full vaccination, or documentation of plans to become fully vaccinated (e.g., partially vaccinated however too soon for second dose, etc.) will be required prior to being hired by the City of Portland. The required vaccination is a minimum qualification requirement to be hired by the City of Portland. We understand that some are unable to be vaccinated for a variety of reasons, including medical and religious/spiritual reasons. Should you be offered employment with the City of Portland, there is an exception process that provides for an exception and reasonable accommodation based on a qualified medical condition or religious/spiritual reason. Exception Request Process for COVID-19 vaccine ( Exceptions only apply to candidate(s) offered a position; please do not submit at this time) About the position : The City of Portland is seeking a CAD Tech III to join the Portland Bureau of Transportation. This position varies from the CAD Analyst as it focuses more on complex projects and leadership to other CAD Technicians. It's essential in this role for you to be reliable, detail oriented, collaborative, and experienced mentoring other technical staff. What you'll get to do: You will lead the drafting on highly complex and technical projects . Similar p rojects include SW Capitol Highway - Multnomah Village to West Portland Project | Portland.gov , East Portland Access to Employment and Education: 4M, 100s, and 150s Neighborhood Greenways | Portland.gov , a n d SE 122nd Ave Bridge over Johnson Creek | Portland.gov Under the supervision of the Senior Engineer / CAD Supervisor you will l ead a team by providing technical support including mentoring, coaching, and ensuring timelines are being met Support a collaborative team environment that is willing to share solutions to problems, works well with one another and respects each other both professionally and personally. Work with the Senior Engineer/ CAD Supervisor to ensure that the required drafting work is assigned to and distributed equit ably amongst the drafting staff . Participate on the Civil Engineering and Drafting division leadership team. Providing leadership, guidance, and resourc es for the division designers and drafters . The current vacancy is in the Portland Bureau of Transportation although other bureaus may hire from the resulting list of this recruitment. An Ideal Candidate : for the current open position will have experience in multi-disciplinary project delivery environments including water, waste water , structures, traffic, survey, and other civil engineering aspects of transportation projects. They will have working knowledge of digital terrain modeling as well as experience in documenting drafting procedures, standards and formats. This classification is represented by PTE To view this labor agreement, please go to https://www.portlandoregon.gov/bhr/27840 and click on the appropriate link. City of Portland Core Values: Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here . Why work at the City of Portland? The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. Some employees are working from home full-time, while other roles cannot be filled in a remote status (firefighter, vehicle mechanic, street maintenance, etc.). In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, or 3) revert to full-time at a city work location. To Qualify The following minimum qualifications are REQUIRED for this position: Experience leading and directing technical staff including mentoring, coaching, and ensuring timeline s are on schedule Experience providing computer aided drafting lead work direction & instruction including the ability to prioritize work within a multi-disciplinary work environment that requires flexibility and agility Experience with surveying practices and results. Knowledge in developing computer-generated plans using Microstation ( or similar ) and civil Design software such as InRoads or other similar software Experience utilizing excellent communication and customer service skills to maintain effective working relationships with internal and external stakeholders. Applicant Must Also: Must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by date of hire. Training and Experience: A typical way of obtaining the knowledge, skills and abilities outlined above is graduation from high school, trade school or vocational school, or G.E.D. equivalent, supplemented by courses in mechanical drawing, engineering drafting and computer-assisted drafting; and five years of progressively responsible engineering drafting experience, including experience in serving as project manager for CAD projects; or an equivalent combination of training and experience. Experience in a public agency is preferred. The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their resume and answers to supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline Job Posting closes: 11/8 Applications Reviewed: week of 11/8 Eligible List / Notices Generated: week of 11/15 1st Round of Interviews: December Job Offer: Late December/Early January *Timeline is approximate and subject to change Application Instructions Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. Please note, all completed applications for this position must be submitted no later than 11:59 pm, on the closing date of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested . E-mailed and/or faxed applications will not be accepted. Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA Accommodations: If you identify as a person with a disability and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers How to Apply Classes that are free and review tips and tricks when applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Contact Information: Emily Sargent (Mavraganis) Senior Recruiter 503-823-3314 emily.mavraganis@portlandoregon.govClosing Date/Time: 11/8/2021 11:59 PM Pacific

Minimum Qualifications Education and/or Equivalent Experience: Graduation from High School or equivalent, plus one (1) year of experience in a field related to customer service. Licenses or Certifications: None. Notes to Applicants Who Are We? Austin Animal Center's mission is to protect the health, safety, and welfare of our animals by providing shelter, care, and lifesaving efforts. We are located in the largest No Kill community in the country and maintain a live outcome rate of 90 percent and above. What is the Job? This person must have the ability to communicate effectively and give your undivided attention to citizens when delivering customer services. This position will advise and respond to complex customer inquiries regarding services, ordinances, and procedures related to sheltered animals and general animal welfare, including animal availability, service time lines and fees; while accurately creating, updating and maintaining electronic records associated with customers and animals. Customer communication will occur in person, email, fax, phone or 311. As Customer Care Representative, the ideal candidate will have the ability to respond to inquiries as quickly as possible while showing compassion and empathy and the ability to handle problems with little or no supervision. Regarding Your Application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A cover letter and résumé are required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. If you are selected for hire: You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses. A Criminal Background check ( CBI ) will be conducted. Additional Information: Austin Public Health/Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH / ASO worksite - including construction sites, parking lot, or in any personal vehicle located on the premises. Please Note this posting may close any time after 7 days. Pay Range $15.00 Hours Work days will vary; however this position will be required to work weekends to help support operations when the shelter receives a higher volume of visitors. Job Close Date 10/31/2021 Type of Posting External Department Animal Services Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Clerical Location 7201 Levander Loop Bldg A Austin TX 78702 Preferred Qualifications Demonstrated ability to remain professional and courteous with internal and external customers. Bi-lingual (Spanish). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Advise and respond to complex customer inquiries regarding services, ordinances, and procedures related to sheltered animals and general animal welfare, including animal availability, service timelines and fees; while accurately creating, updating and maintaining electronic records associated with customers and animals. Communicate with customers in person and receive and respond to customer inquiries via email, fax, phone or 311. Contribute to the programs and services that support the shelter's live outcome goal. Provide safe and humane handling of animals for the purposes of intake, inventory, behavioral assessments, environmental enrichment and promotional events, while adhering to disease management and safety protocols. Safely and humanely handle animals for purposes of intake, inventory, behavioral assessments, environmental enrichment and promotional events. Collect payments by accepting cash, making change for cash customers. Responsibilities- Supervision and/or Leadership Exercised: None. City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of good customer relations practices. Knowledge of animal services and animal related programs. Skill in handling multiple tasks and prioritizing. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in observation and classification of animals. Skill in using computers and related software applications. Skill in information analysis and problem solving. Skill in safely handling animals, including those with unknown temperament. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain effective communication and working relationships with city employees and the public Ability to make change for cash accurately. Ability to quickly recognize and interpret animal signaling. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are: Graduation from High School or equivalent, plus one (1) years of work experience in a field related to customer service. Do you meet these minimum qualifications? Yes No * Exceptional communication skills (verbal and written) and customer service are essential in this position. Briefly describe your customer service experience, include steps that you may take to resolve customer complaints. (Open Ended Question) * This position has interaction with the public and first class customer service is essential. Explain your experience dealing with the public while on the job. (Open Ended Question) * Select the statement that best describes your English/Spanish bilingual ability. Speak both English and Spanish fluently Speak some Spanish Understand some Spanish Fluent in English only Fluent in Spanish only * Please describe your cash handling experience and indicate the employer(s) in your work history where you gained this experience. (Open Ended Question) * In concise detail, please describe your experience researching and resolving complex issues for internal and external customers. (Open Ended Question) * If identified as a top candidate, do you agree to a criminal background check (CBI)? Yes No * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know Optional & Required Documents Required Documents Cover Letter Resume Optional Documents

JOB SUMMARY First review of applications on 10/25/2021. Job Summary Performs a variety of customer service tasks on behalf of the City's Utility Billing and Collections Department; participates in billing, cashiering, and/or collections activities; responds to customer inquiries; create, updates, and maintains customer account information; receives and processes service order requests; processes and posts utility payments; and performs other related duties. ESSENTIAL FUNCTIONS AND DECISION MAKING Essential Functions Answers incoming calls and provides customer service to the public: Responds to customer inquiries; provides information regarding accounts balances, deposits, new service connection, service disconnection, and/or other utility billing matters. Receives and processes credit card payments. Assists customers requesting letters of credit and/or billing extensions.Receives and processes service order requests including new service connections, move-in's, and move-out's; participates in processing service disconnections as assigned.Creates, updates, maintains, and researches customer account information.Processes and posts utility payments received at the front counter and/or via mail and night drop box.Participates in processing account adjustments, credits, refunds, and balance transfers.Conducts a variety of routine clerical tasks including data entry and copying, filing, and faxing documentation.Miscellaneous: Generates duplicate/corrected billing, Non-Sufficient Fund letters, verification journals, and/or other documentation. Performs the duties of other departmental staff as required. Conducts specialized tasks relative to area of assignment as assigned. Decision Making This position works under general supervision. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) Minimum Requirements High School Diploma or equivalent is required. One (1) year customer service/clerical experience is required. Depending on area of assignment, a valid Texas Driver's License with an acceptable driving record may be required. CORE COMPETENCIES AND PHYSICAL DEMANDS Core Competencies Must be able to read and comprehend departmental policies, utility billing, and utility rate schedules. Effective verbal and written communication skills are required; must be able to maintain positive working relationships with City departments and personnel, outside agencies, customers, and the general public. Physical Demands and Working Conditions Physical requirements include lifting up to 25 pounds occasionally. Subject to reaching, handling, fine dexterity, vision, hearing and talking frequently; standing, sitting, walking, lifting, carrying, pushing/pulling, bending, twisting, climbing and balancing occasionally; foot controls rarely. Work Hours 8 a.m. - 5 p.m., M-F FLSA Status Non-Exempt Closing Date/Time: Continuous

About Our Job Employment Requirement: City employees must be fully vaccinated against COVID-19. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment. Refer to the COVID-19 Employee Vaccination Mandate Candidate Q&A for additional information. At Community Planning and Development, we envision, enable and ensure a better Denver. Denver's Community Planning and Development Department is responsible for visionary city planning and ensuring that all buildings are safe. Community Planning and Development plays a role in growing our world-class city, while keeping its beloved features intact. From the skyscrapers of the Central Business District; to the walkable, mixed-use neighborhoods of Central Park; to the charming Victorian effects of the Baker district, the staff at Community Planning and Development works to make Denver a great place to live, work and play. The department's three primary functions are planning, permitting and inspections. Learn more about how we're "BUILDING COMMUNITY" at www.DenverGov.org/CPD and www.DenverGov.org/DS . The City and County of Denver is seeking a highly motivated individual to join the Community Planning and Development Department (CPD) team as the Customer Service and Support Supervisor to oversee Customer Service and Support administrative staff within the Performance and Operations Division. Within our Intake - Permit section, this position will supervise the Permit Review Technician staff members that assist customers with the submission of required documents for the purpose of obtaining building and zoning permits. Additionally, as a Customer Service & Permit Intake Supervisor you can expect to: Assist section management in formulating operational and administrative policies and procedures, establish methods to evaluate efficient daily operations, compile required information to develop special reports and prepare recommendations on findings for evaluation of operational efficiencies With the assistance of the Lead Plan Review Technician, train new staff members on applicable standards, regulations, and requirements for the assigned work area(s), orient staff with appropriate policies and procedures and ensure that work conforms to policies, standards and regulations Develops goals, documents performance, provides performance feedback and formally evaluates the work of the employee; provides reward and recognition for proper and efficient performance. Assists staff to achieve performance standards and identifies opportunities for continual improvement to performance standards Develop and implements operational policies in accordance with departmental, state, and/or federal mandates and/or legislation and ensures policies are regularly evaluated in accordance with legislation, governmental requirements, and standards Develop and improves relationships among various work groups by encouraging, developing, and strengthening cooperation and leadership in inter-group relations and communications Develop and implements staff training and development programs that provide opportunities for individual employee growth and long-range development of employees Assist in developing and managing the budget for the assigned area(s) and allocating funds in order to accomplish division goals and objectives. Develop or modifies work plans, methods, and procedures and determines work priorities Assign and distributes work, reviews work for accuracy and completeness, and returns assignments with recommendations for proper completion About You Our ideal candidate will have some or all of the following skills and experience: Experience supervising team with a Servant Leadership mindset Problem solver that can envision various outcomes and plan accordingly to mitigate risky outcomes Excellent interpersonal and customer service skills Ability to communicate effectively - verbally and in writing Excellent time/work management skills Works well under pressure Strong attention to detail and highly organized Self-motivated and motivated to help others High Emotional intelligence; ability to handle interpersonal relationships judiciously and empathetically Demonstrated process improvement experience Possess technical competency and the ability to learn new programs Bilingual in Spanish preferred We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education: Graduate from high school or possession of a GED, HiSET or TASC Certificate. Experience: Five years of experience performing technical, paraprofessional, and/ or administrative work (this does not include office support work). Education & Experience Equivalency: One year of the appropriate type and level of education may be substituted for each required year experience. Licensure & Certification: None To be considered for this position, you must include the following on your job application (upload the multiple attachment(s) to the Resume/CV section on the My Experience tab): Resume Cover Letter (HIGHLY preferred, not required) About Everything Else Job Profile CA2313 Operational Supervisor I To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $52,523.00 - $86,664.00 Starting Pay $60,000 - $75,000/year based on experience and education Agency Community Planning & Development Assessment Requirement Professional Supervisor The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

Primary Duties Minimum starting salary $15.54 per hour depending on qualifications This position is in a call center Under basic supervision, performs customer service functions for clients of the Water Utility Services Department (WUSD). Essential Functions Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Provides customer services for WUSD clients; processes new customers, payments, service requests, service charges and adjustments in the call center, according to City policies and procedures. Prepares records and billing account updates, creates work orders, enters and verifies data, processes documents and transactions, resolves customer service issues and provides special customer services. Provides prompt, courteous and accurate service to the public with WUSD services questions, requests for information and complaints in order to maintain positive customer service relations. Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work-related issues and City information. Perform other related and assigned duties as required. Driving is essential Knowledge: Policies and procedures. Utility billing rules and procedures. Principles of record keeping, accounting and bookkeeping and records management. Customer service principles and methods. Federal and state regulations, including applicable FTC and Banking regulations. Skills: Entering data and numerical information into a computer system with speed and accuracy and maintaining electronic records, files and databases. Operating a personal computer utilizing standard and specialized enterprise software. Communicating effectively verbally and in writing. Analyzing problems, resolving disputes and presenting effective solutions. Assessing and prioritizing multiple tasks, projects and demands. Qualifications Required: High School Diploma or GED equivalent and wo years' customer service, call-center or bookkeeping experience. Must possess a valid Texas Driver's License. According to the needs of the City, specific training and certifications may be required. Testing: Office Telephone Etiquette test with a minimum score of 80% Preferred: Previous utility experience Hours: Monday - Friday 7:30am-5:30pm; Mandatory Overtime & On-Call as needed. Physical Demands Light work: Requires exerting up to 25 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects. Major activities performed under normal office conditions EEO Statement The City of Waco is an Equal Opportunity Employer and is committed to providing fair and equal treatment of all applicants for employment without regard to race, gender, color, religion, national origin, age, disability, sexual orientation, or gender identity. We value diversity and are committed to creating an inclusive environment for all. Closing Date/Time: Continuous

DESCRIPTION PRE-POSTING - FILING WILL OPEN ON MONDAY, NOVEMBER 1, 2021 AT 9:00 AM (PST) THIS RECRUITMENT IS OPEN TO THE FIRST 100 APPLICANTS The Department of Development Services has an opening for a Customer Service Representative II (Non-Career) to support the Permit Center in the Building & Safety Bureau. The successful candidate will be highly organized, self-sufficient with excellent office skills. Non-career employees are not typically eligible for health/dental/vision benefits; however, they may be eligible for sick leave benefits. Non-career employees are limited to 1,404 work hours per service year and are not guaranteed a minimum number of work hours. The City of Long Beach requires ALL employees to be fully vaccinated against COVID-19 unless a medical or religious accommodation is approved by the City of Long Beach's Human Resources Department. EXAMPLES OF DUTIES The core responsibilities of the Customer Service Representative II (Non-Career) are to: Interact with customers, City personnel, or inspection personnel by telephone, email or in-person regarding permit questions and problems; Enter, access, and review permit information to support the processing of payments utilizing proprietary permitting software; Receive payments, make change, and issue receipts; Perform collection efforts on returned checks; issue refunds; Research, file, and record accounts, and prepare appropriate correspondence and reports; Performs other related duties as required. REQUIREMENTS TO FILE Six months of collections, clerical, and customer service experience Experience with Microsoft Word and Excel Ability to multi-task Ability to exercise tact, judgment, and patience in assisting the public and City staff Ability to perform mathematical calculations accurately Skill in the operation of electronic/mechanical equipment and personal computer (PC) Experience performing skip tracing on delinquent accounts is desirable SELECTION PROCEDURE This recruitment will open for filing on Monday, November 1, 2021 at 9:00 AM (Pacific Time) and close on Friday, November 12, 2021, 4:30 PM (Pacific Time). Filing will remain open until 100 applications are received and may close without notice . To be considered, applicants must submit an online application, including a cover letter and an attached resume that reflects the scope and level of their current/most recent positions and responsibilities. Incomplete applications and applications that do not meet the minimum requirements will not be considered. The most qualified applicants will be invited to continue in the process.Closing Date/Time: 11/12/2021 4:30 PM Pacific

About Our Job City employees must be fully vaccinated against COVID-19. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment. Refer to the COVID-19 Employee Vaccination Mandate Candidate Q&A for additional information. This posting will accept applications through October 30th. Please apply as soon as possible. Denver Human Services provides support to one in three Denver residents. We envision a healthy community where people are connected, supported, safe, and well. Our services include food, cash and medical benefits, child support and veteran services, child welfare and adult protection, work opportunities, and more. If you are committed to supporting the health and strength of the community and want to be a part of an engaged workplace, we'd love to work with you! Denver Human Services is currently seeking a passionate and detail-oriented individual to serve as the Claims Specialist for Questions, Resolutions and Compliance (QRC) team within the Family and Adult Assistance Division (FAAD). In this role, the Claims Specialist will act as a Colorado Works (CW) and Food Assistance (FA) claim subject matter expert for Eligibility Workers and work one on one with staff needing additional claims training. The Claims Specialist will be responsible for receiving and processing the weekly list of claims and serve as a quality improvement specialist by reviewing all created claims and discrepancies created in FAAD for accuracy based on current program rules and regulations. The Claims Specialist will provide detailed direction on errors to the eligibility staff through the creation of returned work tasks and work as a liaison between QRC lane and all lanes to offer continued support and trainings to all staff requiring claims assistance. The Claims Specialist along with the claims team will be called upon to share their subject matter expertise through stand up presentations, over the shoulder technician assistance and participating in division wide quality initiatives for ongoing claims education. The selected candidate will be familiar with the laws, rules, regulations, computer systems, and general practices governed by FAAD. Additionally, the Claims Specialist: Acts as an eligibility determination subject matter expert for Colorado Works, Food Assistance and Medical Assistance, serves as a resource to eligibility staff by assisting staff with difficult/complex cases, formulating approaches to address issues/problems, and briefing supervisors/managers on reoccurring concerns and issues. Strong understanding of the Workforce Program and how it affects Colorado Works eligibility Serves as a community resource specialist for clients and refers clients to internal and/or external services and services providers. Determines initial and on-going eligibility for public assistance programs in accordance with federal, state, and county rules and regulations, approves and issues benefits, and facilitates entry into community-based programs. Records client information enters and updates information into complex state and county computer systems and responds to inquiries about case records for administrative state hearings, federal reviews, fraud investigations, and federal and state program management and evaluation. Monitors changes in client's status, contacts clients to verify changes, and makes appropriate adjustments to eligibility and support payments. Maintains current knowledge of the Colorado Benefits Management System, programs, policies, and community resources and adjusts work processes to ensure accurate provision of benefits. Performs other related duties as assigned based on business needs. About You Our ideal candidate will have: Experience processing public assistance cases for Colorado Works, Food Assistance and Medical Assistance Experience establishing and researching claims for Colorado Works and Food Assistance Comfortable sharing your subject matter expertise through presentations Ability to work collaboratively with the team Superior customer service skills A calm and flexible demeanor Strong attention to detail Strong problem-solving skills We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Education Requirement Graduation from high school or the possession of a GED, HiSET or TASC Certificate Experience Requirement Four (4) years of experience determining eligibility for a variety of public assistance programs Education & Experience Equivalency Additional appropriate education may be substituted for the minimum experience requirements About Everything Else Job Profile CA2666 Eligibility Specialist To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $21.28 - $31.92 Starting Pay Although our full pay range is listed above, the budgeted hiring range for this position will most likely be between $21.28 - $26.60/per hour based on education and experience Agency Denver Human Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

THE IDEAL CANDIDATE WILL HAVE: An understanding of principles and practices of public administration. Experience with modern office practices, methods, and computer equipment and applications including word processing, databases, and spreadsheet applications. The ability to perform responsible and difficult administrative work involving the use of independent judgment and personal initiative. The skills to provide a high level of customer service by effectively dealing with the public, vendors, contractors, and Alameda CTC staff. The ability to effectively communicate in person, over the telephone, and in writing. The ability to establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. EXAMPLE OF ESSENTIAL RESPONSIBILITIES: Coordinate and perform professional-level, administrative work to oversee assigned office accounts; including assisting with informal solicitations, investigating and resolving problems related to services and costs, and ensuring work is completed on time and within budget. Coordinate and monitor routine maintenance and repairs of office equipment and systems; serve as point of contact for facility related issues; initiate work order requests and monitors for completion. Assist in the acquisition, tracking, maintenance, and disposal of agency’s fixed and capital assets and provide biennial administrative review of procedures related to asset management. Assist with a variety of professional-level research, and complete administrative, operational, financial, and analytical duties in support of the agency’s administrative functions and overall operations. Assist with the preparation of reports; including the preparation of conclusions, recommendations, and forecasts for management, the Commission, and external entities. Process and review invoices and supporting documentation; including ensuring compliance with contracts, entering data into a specialized database, and working with project managers and contractors to resolve invoice related matters. Participate in the review and monitoring of assigned budget(s); including assisting with development of administrative budgets and collecting and reviewing financial data, analyzing variances and recommending corrective measures. Assist with the development, organization and maintenance of assigned records and databases; ensure data integrity; research and recommend procedures related to systems and database maintenance; and periodically review and purge files.

Job Summary THIS IS A PART-TIME POSITION The purpose of this position is to provide clerical support to the department and provide customer service to the public. This is accomplished by completing clerical duties; completing routine office duties; and assisting customers. Other duties include completed special duties as assigned. Essential Job Functions Completes clerical duties by maintaining records; entering data into the computer; ensuring forms and documents are completed and accurate; completing further research as needed; processing various forms and documents; collecting and posting payments; preparing various reports; and maintaining accounts payable files. Completes routine office duties by answering phones; transferring calls and taking messages; processing mail; filing files and papers; typing various correspondences; and maintaining office supplies. Provides customer service by providing information and directions as requested; receiving payments; and assisting customers over the counter.Completes special duties as assigned assisting with special events; preparing cases to be filed; processing payroll; supervising reservations; and assisting in the court room as needed. Minimum Qualifications Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. This is a Part-Time position working up to 19 hours per week. Under and including one year. Valid Texas Class C Driver's License Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Receives general direction: The employee normally performs the job by following established standard operating procedures and/or policies. The employee may choose the appropriate procedure or policy. Performance is reviewed periodically Work requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instructing, and scheduling work. Work involves choices of action within limits set by standard practices and procedures. Professional judgment is required to apply the proper course of action Discussion Occasional: 20% or less of work time. Closing Date/Time: 10/29/2021 5:00 AM Central

Job Summary The purpose of this position is to provide clerical support to the department and provide customer service to the public. This is accomplished by completing clerical duties; completing routine office duties; and assisting customers. Other duties include completed special duties as assigned. Essential Job Functions Completes clerical duties by maintaining records; entering data into the computer; ensuring forms and documents are completed and accurate; completing further research as needed; processing various forms and documents; collecting and posting payments; preparing various reports; and maintaining accounts payable files. Completes routine office duties by answering phones; transferring calls and taking messages; processing mail; filing files and papers; typing various correspondences; and maintaining office supplies. Provides customer service by providing information and directions as requested; receiving payments; and assisting customers over the counter.Completes special duties as assigned assisting with special events; preparing cases to be filed; processing payroll; supervising reservations; and assisting in the court room as needed. Minimum Qualifications Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. Under and including one year. Valid Texas Class C Driver's License Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Receives general direction: The employee normally performs the job by following established standard operating procedures and/or policies. The employee may choose the appropriate procedure or policy. Performance is reviewed periodically Work requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instructing, and scheduling work. Work involves choices of action within limits set by standard practices and procedures. Professional judgment is required to apply the proper course of action Discussion Occasional: 20% or less of work time. Closing Date/Time: 10/29/2021 5:00 PM Central

Pursuant  to the City’s Covid 19 Mandatory Vaccination and Testing Policy, the City of San Jose is requiring all new hires to provide proof of Covid-19 vaccination as a condition of employment absent a documented medical and/or religious exemption . Pursuant  to the City’s Covid 19 Mandatory Vaccination and Testing Policy, the City of San Jose is requiring all new hires to provide proof of Covid-19 vaccination as a condition of employment absent a documented medical and/or religious exemption .  Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.    The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.   Analyst I: $35.35-$42.98 hourly; $73,528.00-$89,398.40 annually Analyst II: $38.58-$46.89 hourly; $80,246.40-$97,531.20 annually The City of San José is creating the civic technology foundation that helps our community thrive every day. Do you have the skills and sense of service it takes? If so, this is an exciting opportunity in the Information Technology Department. The Analyst position is a full-time benefited regular position. This position reports directly to the Program Manager of the City Customer Contact Center (CCCC) and is a primary contributing member of the team. The Analyst performs and supports a variety of key reporting activities, as well as general personnel administration, throughout within the CCCC.   Responsibilities include, but are not limited to:  Performance Analytics Preparation: work with the managers to develop appropriate analytical tools to track activity trends; prepare forecasts and interpret data and make recommendations based upon the information.  Written Communication: responsible for preparing and editing various documents, reports, memos, and budget action requests.  Performance Measure Data Collection: collect and maintain the department performance measure data to ensure accurate reporting.  Providing training to call center staff, departmental staff and elected offices on protocols and practices related to customer service, call handling and entry of data into the City’s customer relationship management system.   Supervision as needed.  Acts as an escalation point of contact and backup for manager and staff.  Providing phone application support, call-tree configuration updates and updates knowledge base articles for City call centers.  This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.  Competencies   The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:  Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations, knowledge and/or experience with applications specific to call center operations (i.e. ACD, billing applications).  Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.  Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.  Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.  Reliability – Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.  Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.   Teamwork Interpersonal - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. 

Description The City of Chandler Community Services Department is currently seeking qualified individuals interested in joining our team as a Temp Recreation Leader II â€" Front Desk at the Community Center. This is a part-time temporary position and serves at the discretion of the department. Job Location: Community Center, 125 E Commonwealth Ave. Hours: Approximately 4-19 hours per week; hours may vary working afternoon, evenings, and weekends. City of Chandler Chandler, the fourth largest City in Arizona, is located in one of the fastest growing innovation and technology centers in the nation. Chandler is a vibrant, diverse, fiscally responsible community with a supportive business climate that attracts global industry leaders, exciting startups, talented workers and their families. In addition to being a great place to live, play and work our local hotels, resorts, golf courses, restaurants and ample shopping opportunities make Chandler one of Arizona's great vacation spots. Who we are Community Services The Community Services Department enhances the quality of life in Chandler through a vast provision of diverse and affordable educational and recreational experiences. We create community through people, parks, and programs. From connecting people to lifelong learning through community libraries to providing at least one Neighborhood Park per square mile of residential development to making play accessible for all ages. Our employees drive every decision, every innovation, and every aspect of our department culture to make Chandler a premiere community. Recreation The Recreation Division champions everyday experiences that encourage the community to discover, imagine and grow. The cornerstone of every neighborhood, our innovative events, programs, and services strengthen community vitality and foster healthy, enriched lifestyles. Our employees play today for a better tomorrow. Who we are looking for Our new team member will have a passion for customer service, teamwork, and collaboration. We are looking for someone with experience working a front desk and has great customer service. Ideal applicant will be energetic, organized and can apply independent judgement. Our employee must demonstrate excellent customer service and be able to communicate effectively with participants, parents, co-workers and supervisors. Minimum qualifications High School Diploma or GED equivalency; and One (1) year of experience in a recreation environment; and Valid Arizona Driver’s license with an acceptable driving record; and First Aid and CPR/AED certifications may be required depending on assignment; or Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Desired qualifications Two (2) years in recreation environment To view the complete job description, please click here . This is a part-time temporary position; A register of qualified candidates will be active for four (4) months should another position become available. The City of Chandler will conduct a pre-employment background check and a MVRRS (Motor Vehicle Record Request System) check as a condition of employment. An offer of employment is contingent upon acceptable results. Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the City’s Drug Free Workplace Policy. Certain positions within the City are required to submit to a pre-employment drug test. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity. The examination process may vary if determined necessary. The City of Chandler is committed to Equal Opportunity and Reasonable Accommodation. Closing Date/Time: 10/27/2021 11:59 PM Arizona

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/job/veterans/ FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period. TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en HIRING CONTACT: Kathryn "Paige" Green, (972) 291-3900 ext. 230 PHYSICAL WORK ADDRESS: Cedar Hill State Park, 1570 W FM 1382, Cedar Hill, TX 75104 GENERAL DESCRIPTION: NOTE: Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Performs entry-level customer service work. Under the direction of the Office Manager or Assistant Office Manager, this position is responsible for performing clerical duties, front desk operations, revenue collection and accounting for daily revenue for Cedar Hill SP. Provides support for the park by providing customer service and information to the public in person, on the telephone and in writing, license and permit sales and automated campsite registration. Performs clerical duties that include preparation of reports, and processing of correspondence; and general cleaning of the Headquarters. Operates credit card machine, campsite registration and computer and license sales machine. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Completion of 8th Grade. Experience: None required. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year experience in general clerical, cash handling or customer service. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of general custodial duties; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling a high volume front desk; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under high stress conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY Closing Date: Nov 2, 2021, 11:59:00 PM

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions The essential functions of the position vary based upon assignments. The position will support Dr. Sue Ann Lee's National Institute of Health (NIH) Grant, "Speech Intervention via Telepractice for Children with Repaired Cleft Palate." Students must have skills in computer programming development, modification, and testing. The undergraduate student will work closely with Dr. Lee supporting her and other faculty, staff, and students. The position will begin immediately-a maximum of 18 hours per week. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions The essential functions of the position vary based upon assignments. The position will support Dr. Sue Ann Lee's National Institute of Health Grant, "Speech Intervention via Telepractice for Children with Repaired Cleft Palate." The undergraduate student will work closely with Dr. Lee supporting her and other faculty, staff, and students . The position will begin immediately-a maximum of 18 hours per week. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Required Attachments Cover Letter, Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

GENERAL PURPOSE Under general supervision, orders, receives, stores, and maintains inventory items within the city’s centralized warehouse facilities; organizes, prepares, weighs, and distributes internal and external mail; makes copies; binds and cuts items; orders and replaced paper and meter supplies; and does related work as required.  DISTINGUISHING CHARACTERISTICS   This position independently performs material control tasks related to ordering, receiving, inventory control, and storing of purchased items for use by city departments in addition to the maintenance and operation of reprographics and mailroom equipment. The Storekeeper is distinguished from the Buyer, who is responsible for ordering materials, products and equipment not related to warehouse stock or general office supplies, as well as the Purchasing Manager, who has the authority to purchase major equipment, materials, and products, and who supervises and manages the regular full-time staff of the Purchasing Division.  ESSENTIAL FUNCTIONS   The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class. Orders, receives and checks shipped materials and equipment to ensure proper condition and quantities; identifies damaged items. Compares purchase order and packing list to match quantities and types of items ordered and reports discrepancies; forwards receiving copy of purchase order. Provides exceptional customer service to internal and external customers; provides records management duties including maintaining and updating computer inventory records and places items in designated locations within storage areas. Operates forklift, pallet jack, and hand truck to pick up and move items with storage areas; drives city vehicle to and from U.S. Post Office, city facilities and other locations to pick up and deliver internal and external mail, ordered materials and equipment. Instructions various city employees regarding the proper procedures for ordering warehouse stock items. Pulls in-stock and purchased items, verifies accounting data, and delivers orders to requesting department. Operates and maintains reprographic machines and related print shop and mailing equipment; orders and replaces paper and metering supplies. Weighs and stamps external mail with appropriate postage; adds funds to mail meter.   Prints and makes copies of various items for all departments; maintains stock print/copy files; binds and cuts print stock items as needed; assists with special projects; stuffs mass mailers for requesting departments.  Checks stock inventory on a periodic and annual basis through floor counts for completeness and accuracy of inventory records. Expedites delivery of open orders and investigates problems associated with late shipments; deletes obsolete items from open inventory order list. Maintains records of surplus furniture and equipment; picks up items and prepares for disposition or auction; picks up used printer cartridges for recycling. Assists with the preparation of the Central Stores Catalog. Maintains material safety data lists, and stock records; completes periodic inventory control reports.  QUALIFICATIONS GUIDELINES Knowledge of:  Stores administration, ordering, warehousing, receiving, and shipping methods and procedures; inventory control methods and procedures; operation of warehouse equipment; quality control procedures; record keeping practices; safety procedures; basic operation of reprographics and mail room equipment; mail routing and distribution procedures; postal rates and metering requirements; photocopying, binding, and cutting procedures; effective customer service techniques.  Ability to:  Operate a forklift, pallet jack, and hand jack; operate and maintain office/computer, reprographics and postal scale and meter equipment and use word processing, spreadsheet, and specialized software programs; organize, mark, and place materials in appropriate storage locations; count and reconcile inventory levels; prepare inventory records and reports; accurately organize, sort, and prepare inbound and outbound mail for delivery purposes; organize and complete copy and print shop orders; communicate effectively, both orally and in writing; establish and maintain effective working relationships with co-workers, management, vendors, and others encountered during the course of work. PHYSICAL AND MENTAL DEMANDS   The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Physical Demands   While performing the duties of this class, the employee is constantly required to sit, and frequently stand and walk within storage areas. The employee frequently bends, stoops, kneels, and squats and occasionally climbs steps and ladders to access storage areas. The employee must be able to talk and hear. The employee must use hands to grasp supplies and to finger, handle, feel or operate computer hardware and standard office equipment; and reach above and below shoulders. The employee occasionally lifts, pushes, pulls, or carries supplies and materials weighing less than 100 pounds.   Specific vision abilities required by this class include close vision, peripheral vision, and the ability to adjust focus.  Mental Demands   While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data; analyze and solve problems; exercise sound judgment in the absence of specific guidelines; use math and mathematical reasoning; establish priorities; interact appropriately with co-workers, management, city officials, vendors, and others contacted in the course of work.   WORK ENVIRONMENT   The employee has exposure to stored oils, paints, ammonia, and cleaning solutions. The employee occasionally works outdoors to receive, pick up and deliver orders. At these times, the employee is exposed to variable weather conditions, including heat, humidity, moisture, and equipment fumes and airborne particles. The noise level is usually moderately quiet, below 85 decibels. Occasional driving is required to pick up and deliver supplies.

A career with Johnson County is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you are searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of becoming a member of Johnson County Government. The Motor Vehicle Division is responsible for the collection and distribution of fees, sales tax, and personal property tax for the State, County, Cities and other taxing authorities that levy taxes and/or fees. Johnson County Government has two motor vehicle locations for walk-in customers, one location for back office functions and 68 employees that provide service to over half a million county residents. If you are looking for a rewarding experience, then consider joining our Treasury, Taxation & Vehicles Department as a Motor Vehicle Specialist. The Johnson County Motor Vehicle divisionis currently seeking qualified candidates formultiple open Motor Vehicle Specialist positions. Responsibilities include: Assists customers in completing all types of motor vehicle transactions by reviewing documentation for accuracy and completion; performing data entry into computer systems; proofreading information Answers detailed questions about titles, registrations, renewals, and other motor vehicle-related inquiries; determines and communicates motor vehicle requirements with customers; answers inquiries by researching, locating, and providing desired information Assists customers with completing routine forms when appropriate; collects forms and any supporting documents, reviews for accuracy and completeness; copies, collates, and routes forms to appropriate locations or staff Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and identifying and escalating unresolved problems appropriately Calculates and collects fees for payment; resolves a variety of basic customer complaints, problems, and billing disputes; completes preliminary audit of cash, credit cards, and checks collected Maintains acceptable levels of customer service while achieving standards for accuracy, productivity, and cash handling Follows up and communicates with customers as needed; educates customers on self-service options for transactions and encourages use of these options Serves as an ambassador as needed by greeting customers, answering questions, reviewing documents for completion and accuracy, and encouraging and assisting in the use of the self-service renewal kiosk or drop-off service options Performs other duties as assigned These positions will be based out of either the Olathe Motor Vehicle Office or the Mission Motor Vehicle Office. Applications for this job will be accepted until filled. Job Requirements A high school diploma or equivalent is required. A valid driver's license and acceptable driving recordare also required. One year of customer service, cash handling, banking, cashiering or relevant experience is preferred. A bachelor's degree and experience in regulatory industries such as in finance, pharmaceutical, and insurance are also preferred. Experiencecan substitute for education. Education can substitute for experience. Driving Status Occasional (less than 5%) Category Management, Administrative, Technology, and Financial Services

Description: Interviewer I Administrative Support Assistant I (Pool) Posting Details This is a POOL recruitment. The recruitment will remain open and filled on a continuous basis. First review of applications Tuesday, October 26, 2021. Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Interviewer I is to conduct health related surveys over the telephone with adult and/or minor residents of California, in English and/or Spanish, for the Public Health Survey Research Program (PHSRP). The Interviewer I must be knowledgeable about the assigned survey questions and interview script and follow all survey protocols in accordance with training. The Interviewer I obtains survey data by entering respondent information into a computer and correctly assigning disposition codes to each telephone call outcome in accordance with training. The purpose of this job is to collect confidential quality data for numerous state and federal public health agencies. FLSA : Hourly/Int - This position may be eligible for health benefits, and is non-exempt, (eligible for overtime compensation) according to FLSA. Employees who are determined to be eligible for health benefits will be notified by the Benefits Office. CSU Classification Salary Range : $16.80-$22.09/hour (hourly intermittent) Hiring Range : $16.80-17.64/hour (hourly-intermittent) Salary Grade/Range : 1 Recruitment Type : Temporary . Reappointment is contingent on funding, work performance, and recommendation of supervisor. Time Base : HI (no timebase); multiple positions Work Hours : Variable and on-call, generally within the following operating hours: M-Th 11:30-8, Fr-Su 10-6:30. Must have some availability Fr-Su. Department Information Public Health Survey Research Program https://www.csus.edu/center/public-health-survey-research/ Minimum Qualifications Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Required Qualifications Ability to use standard office equipment Ability to communicate verbally in a clear and polite manner, including in-person and telephone Ability to perform data entry Ability to respond to routine questions Ability to follow instructions and procedures Preferred Qualifications 6.Bilingual in Spanish (ability to speak, read and write) 7. Experience with Computer Assisted Telephone Interview (CATI) software and processes Required Licenses/Certifications NA Documents Needed to Apply Resume (including 3 references), cover letter Notes to Applicants: These positions are funded by non-reoccurring grants, contracts, or special projects with beginning and end dates and are therefore not eligible for permanent status per CSUEU MOU Article 9.49(d). Applicants identified as bilingual Spanish/English will be tested at interview. Positions are temporary and renewable. Reappointment is contingent on funding, work performance, and recommendation of supervisor. About Sac State Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital," is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: " As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. " As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/disability-parental-leave.html#reasonable-accommodations-interactive-process . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu Eligibility Verification Selected c andidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency ( i.e . H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled

Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or supplemental Questionnaire will result in disqualification. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Applications and Supplemental Questionnaires will only be accepted on-line. Bilingual Candidates are Highly Encouraged to Apply : Qualified bilingual persons who speak English, Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian, or sign language are especially encouraged to apply. There is an additional biweekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency. Special Typing Requirement / Typing Certificate : A typing certificate demonstrating your ability to type a net typing speed of 40 words per minute from a temporary agency, employment agency, or community college, printed on letterhead with the address and phone number of the agency or college, must be uploaded (under the resume tab) of your online application. You must submit, by the filing deadline, an application, supplemental questionnaire, and typing certificate demonstrating your ability to type 40 net words per minute. The typing certification must be obtained from a temporary agency, employment agency, or community college. The certificate must be printed on the letterhead of the agency or college and must have been obtained within six (6) months of the filing deadline, October 8, 2021. You may wish to contact the East Bay Works - Career Centers. Click on the following link and go to the 'locations' tab to locate a center near you. www.eastbayworks.com/ Additional typing test resource information is available HERE . DESCRIPTION ALAMEDA COUNTY DEPARTMENT OF CHILD SUPPORT SERVICES (ACDCSS) The Mission of the Alameda County Department of Child Support Services is to encourage responsible parenting, family self-sufficiency and child wellbeing by locating parents, establishing paternity, obtaining and modifying support obligations and collecting support. The child support program was created to ensure that children receive the benefit of support from both of their parents. The program serves more than 1 in 5 children in the United States. Any custodial or non-custodial party may request that the Department of Child Support Services (DCSS) aid in collecting their court ordered support; DCSS is committed to providing these services with compassion, effectiveness and efficiency. The Department has approximately 160 professional, administrative, technical, paraprofessional and clerical support employees working within three divisions; Administration/Financial Services, Attorney Services and Program Operations. The Department is located within the Hacienda Business Park ( www.hacienda.org/ ) in Pleasanton, CA and services the entire Alameda County area. To learn more about the Department of Child Support Services click HERE . THE POSITION Under general supervision, Lead Customer Service Representatives act as leads and provide first line customer service in an inbound/outbound customer contact center; investigate and resolve escalated customer service inquiries and calls from the general public; write policies and procedures for review by the Child Support Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. Click HERE to view the full job description for Lead Customer Services Representative, Department of Child Support Services. THE IDEAL CANDIDATE Have a strong ability to tactfully and courteously serve people from diverse backgrounds. Establish and maintain good working relationships with internal and external customers and deliver the highest level of performance. Leadothers through effective feedback and coaching to meet established goals. Have the ability to work under pressure in a fast paced environment. Apply sound judgement when prioritizing, organizing, assigning and monitoring operations and workloads. Effectively manage escalated customer service matters, can track and analyze information, offer appropriate solutions to problems, and follow-up to ensure resolution within established timeframes. Experience developing and delivering on the job training to small groups and individuals. MINIMUM QUALIFICATIONS Education: Graduation from high school, or possession of a Certificate of Proficiency issued by the California State Board of Education, or possession of a G.E.D. certificate. AND Experience: Either I: The equivalent of six months of full-time experience in the class of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. Or Pattern II Experience: The equivalent of two years full-time experience in a call center or customer contact environment including experience with online, chat and social media, one year of which must have included lead or supervisory responsibility. Or Pattern III Experience: Any combination of training, education or experience which would provide an applicant with the required knowledge, skills and abilities listed below. Substitution: A Bachelor's Degree from an accredited college or university in business management, public administration, or a closely related field may be substituted for six months of the required experience in pattern II above. Special Requirements: Must be able to type at a minimum of 40 net words per minute from clear copy. A thorough pre-employment background investigation, including fingerprinting will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. Any felony conviction will be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The most suitably qualified candidates will possess the following competencies: Knowledge of: Lead work and staff development techniques and practices Automated systems capability and applications; modern office practices and procedures including the use of standard computer programs such as Microsoft Word, Excel, and Outlook Familiarity with using social media platforms Business arithmetic Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents Legal terminology applicable to child support documents Techniques and practices for providing effective customer service to individuals from various social-economic and ethnic groups, in person, via telephone, and through correspondence (including contacts with irate individuals) Modern call center technology Techniques and practices for effectively managing interactions with disruptive and confrontational people. Ability to: Interpret and explain procedures to others, and answer a variety of questions related to department programs and processes Exercise sound judgment when prioritizing, organizing, assigning and monitoring operations and workload Develop and deliver training Work under pressure in a fast paced customer contact environment Use a multi-line, call center, phone system Establish and maintain effective working relationships with staff, peers, other agencies, and the public Maintain confidentiality Learn specific operations and procedures of the job Give effective feedback to coach and encourage customer service representatives to perform at their best Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department) Prioritize work to meet individual and team goals Respond to customer inquiries within established turnaround times Evaluate inquiries and offer appropriate solutions Listen, understand, follow and communicate oral and written directions and apply them effectively in a variety of situations Use sound judgment when evaluating a wide variety of information; identify alternatives from diverse sources and choose the best solution from several options, then initiate appropriate actions within prescribed guidelines Effectively communicate verbally while using excellent customer service skills Effectively communicate in writing; including accurate spelling, proper grammar, punctuation, and correct vocabulary EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of candidates' applications and typing certificate to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components . Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the "What You Need to Know" section of our website, www.acgov.org/hrs . Selection Plan Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE SELECTION PLAN Deadline for Filing 5:00 P.M. Monday, November 1, 2021 Review of Minimum Qualifications: November 17, 2021 Oral Examination: Week ofJanuary 10, 2021 We Reserve the Right to Make Changes to the Announced Recruitment & Selection Plan Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County's Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 11 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sandy Kim, Human Resources Analyst Human Resource Services, County of Alameda Sandy.Kim@acgov.org (510) 272-6470 www.acgov.org/hrs DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 11/1/2021 5:00:00 PM

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. A scanned copy of a college transcript(s) issued from the registrar must be attached to the online application (if applicable). APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/job/veterans/ FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period. TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en HIRING CONTACT: Christina McNiel, (409) 737-1222 PHYSICAL WORK ADDRESS: TPWD Galveston Island State Park, 14901 FM 3005, Galveston, TX 77554 GENERAL DESCRIPTION: Performs entry-level customer service work. Under the direction of the Office Manager, this position performs general clerical duties and provides customer service and information to the public for Galveston Island State Park. Processes and distributes incoming and outgoing mail. Responsible for collection, license and permit sales, automated campsite registration, and accounting for daily revenue. Operates credit card machine, campsite registration, computer, and license sales machine. Prepares reports, correspondence and maintains files. Performs light maintenance and cleaning of office and restroom areas. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year experience in areas such as general clerical, cash handling, or customer service. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: One year experience in accounting, typing, recordkeeping, and data entry; One year experience using automation equipment or word processing and spreadsheet equipment and software. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of telephone procedures and etiquette; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in using standard office equipment; Skill in preparing reports; Skill in managing several projects simultaneously; Ability to maintain strict confidentiality; Ability to accurately handle cash and account for revenue collected; Ability to accurately follow instructions; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to respond to public inquiries in a timely manner; Ability to perform manual labor, including lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work hours other than 8 am to 5 pm and days other than Monday-Friday; Required to work weekends and holidays; Required to work overtime, as necessary; Required to adjust to changing schedules; May be required to work in adverse weather conditions; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Nov 4, 2021, 9:59:00 PM

Description: Department: Family and Consumer Sciences Area: Food Science Faculty Hire Number: 22-19 Rank: Assistant Professor, Tenure-Track Effective Date of Appointment: August 24, 2022 (Subject to Budgetary Approval) Salary: Dependent upon qualifications CSUN's Commitment to You: CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. For more information about the University, visit: http://www.csun.edu About the College: For more information about the College of Health and Human Development (CHHD) , see: https://www.csun.edu/health-human-development About the Department: For more information about the Department of Family and Consumer Sciences (FCS) , see: https://www.csun.edu/health-human-development Position: The department of Family and Consumer Sciences at California State University, Northridge (CSUN) is seeking a tenure-track faculty member in Food Science at the rank of Assistant Professor. The successful candidate will teach undergraduate courses in Food Science. Teaching responsibilities include a broad spectrum of courses in the field of food science, including introductory level through senior-level courses. Establish a continuous pattern of scholarly activities and publications, including research, participation in professional activities, and as appropriate, securing extramural funding. Collaborate in interdisciplinary projects with faculty within the Department of Family and Consumer Sciences and across the university. Advise and mentor undergraduate and graduate students. Involve and supervise students in research and master's theses. Participate in curriculum and program development for the department/discipline. In addition to teaching, the position requires weekly office hours, attending faculty meetings, and service to the department, college, and university. The successful candidate will be held to the standards and requirements of the college and department in which he/she is housed for recommending tenure and promotion. Required Qualifications: As a Hispanic-serving Institution (HSI), inclusiveness and diversity are integral to CSUN's commitment to excellence in teaching, research, and engagement. As of Fall 2020, CSUN enrolls ~40,000 students, where 56% are Latinx, 20.8% are White, 9.3% are Asian American, and 4.8% are Black/African American. The successful candidate will help the Department achieve equitable outcomes for all students through teaching, student mentorship, scholarship, and service. Doctor of Philosophy (Ph.D.) in food science or closely related field from an accredited university by the effective date of employment. Related professional teaching experience. Demonstrate the ability and commitment to working, educating, and mentoring a diverse student population that includes non-traditional students, veterans, student parents, and the second-largest deaf population of students in the nation, to name a few. Preferred Qualifications: College or University-level teaching experience, both in-person and online. Professional/work experience related to the field of food science position. Successful research implementation and oversight of original research, successful record of publications, and success in obtaining extramural funding. Demonstrate effective engagement with a racially diverse and non-traditional student body Experience using culturally responsive pedagogy that lead to equitable outcomes for all students Experience creating a student-centered learning environment Experience adopting inclusive approaches to research and mentoring Active participation and membership in professional organizations such as the Institute of Food Technologists (IFT), Research Chefs Association (RCA), or Academy of Nutrition and Dietetics (AND) Application Deadline: Screening of applications will begin Monday, January 17, 2022 . Priority will be given to applicants who meet the screening deadline; however, the position will remain open until filled. How to Apply: Candidates should apply by completing the CSUN online application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers . Applicants must submit a letter of application, curriculum vitae, statement on achieving student success (1 page) demonstrating experience with a diverse and non-traditional student body, student-centered learning, and culturally responsive pedagogy, and three current, confidential letters of recommendation (on official letterhead only). In later phases of the search process, applicants may be requested to provide additional materials, including unofficial/official transcripts. At time of appointment, the successful candidate, if not a U.S. citizen, must have authorization from the United States Citizenship and Immigration Services (USCIS) to work in the United States. We encourage applications from women and minority individuals. Inquiries and letters of recommendation should be addressed to: Rosalia Garcia-Torres Department of Family and Consumer Sciences rosalia.garciatorres@csun.edu General Information: In compliance with the Annual Security Report & Fire Safety Report of Campus Security Policy and Campus Crime Statistics Act, California State University, Northridge has made crime-reporting statistics available on-line here . Print copies are available by request from the Department of Police Services, the Office for Faculty Affairs, and the Office of Equity and Diversity. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096 . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting the Department of Family and Consumer Sciences (FCS), (818) 677 - 3051 . Closing Date/Time: Open until filled

Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values â€" Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Responsible for creating the first and last impressions of The Apex Centre experience for Members and Guests by providing warm welcomes, magic moments, and fond farewells who enter and leave the facility. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide positive and enthusiastic customer service to all Members and Guests through compliance with the proper Apex Centre phone etiquette by greeting members by name, exceeding their expectations with service, saying good bye and inviting them back again the next day. Assist Members and Guests with program registrations and facility bookings for facility programs and services in accordance with service desk software. Promote all facilities, programs and services when in contact with Members and Guests. Conduct oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of The Apex Centre. This includes being in facility wearing approved attire and nametag. Attend all scheduled employee meetings. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Process sales, cash handling and drawer count down accuracy required at each shift. Arrive to work every day, on time as scheduled. Perform other tasks as needed or directed. OTHER JOB FUNCTIONS : Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS • Must be at least eighteen years of age. • Must have cash handling skills, and ability to manage a register. PREFERRED QUALIFICATIONS • Basic computer and phone skills preferred. • Some related work experience preferred, but not required. CONDITIONS OF EMPLOYMENT • Must pass a drug screen and background check. • No visible body piercing or tattoos Physical Demands/Supplemental PHYSICAL DEMANDS Regularly required to sit, stand, walk and reach with hands and arms. Must be able to see, speak, and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Employees will stand and walk for extended periods of time. WORK ENVIRONMENT The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold, and humidity. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Closing Date/Time: Continuous

Description: Working Title Retention Specialist/Academic Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Student Success Office, in the Division of Undergraduate Education & Academic Planning (DUEAP) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00pm Anticipated Hiring Range $4,691 per month ($56,292 annually) Salary is commensurate with experience. Position Summary The Retention Specialist supports the University's strategic plan, the Graduation Initiative 2025, and the Campus Student Success Plan by providing comprehensive academic counseling to help undergraduate students achieve their academic, personal and career goals. This position is a shared advising position working with the Division of Undergraduate Education and Academic Planning and one of San Francisco State's colleges (College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, and the Graduate College of Education). The incumbent collaborates with faculty, staff, and administrators to ensure student retention and success through graduation. The Retention Specialist also collaborates on delivering general advising services, advising at new student orientations, participating in student retention initiatives, and offering academic success workshops. The Retention Specialist will assist students in exploring and declaring into a major, identifying strengths and interests, and overcoming academic and personal challenges. Additionally, the Retention Specialist will help students understand SF State's general education and graduation requirements as well as to understand college-based and university-wide policies and procedures. The Retention Specialist is responsible for providing consistent, accurate, complex, academic counseling services to undergraduate students. Working independently, the Retention Specialist will provide individual and group counseling that requires the use of advising and counseling techniques to evaluate students' academic interests and to facilitate major and career exploration. The Retention Specialist will assist students in setting goals to facilitate student success, persistence, and degree completion in a timely manner. In addition, the incumbent will independently lead, develop, plan, implement, and evaluate advising-related projects that support the retention of SF State students. The Retention Specialist reports directly to the Director of Gator Smart Start. The Retention Specialist also works closely with the Association Dean and/or Advising Lead/Director of their assigned college. The position functions under general supervision, but with a high degree of autonomy. This position requires strong judgment, flexibility, persuasiveness, and imagination in order to develop and institute coordinated advising approaches across SF State's campus. The incumbent will need to apply careful administrative planning when cultivating and launching creative solutions to address specific advising problems and to implement new advising initiatives. San Francisco State University has long-standing commitments to teaching, learning and social justice. Individuals interested in advancing the University's strategic plan are strongly encouraged to apply. Position Information Duties include, but are not limited to, the following: Academic Counseling Advise students on academic probation, subject to disqualification, and who have been disqualified, providing follow-up guidance and support. Create and implement messaging campaigns to identified populations of non-enrolled students, resolving academic issues and offering resource referrals to facilitate their re-enrollment. Consult with students experiencing academic difficulty; assist them in identifying reasons for their academic difficulty and directing them to student support services. Independently coordinate and deliver academic advising to targeted groups of students each year; develop action plan for success based on the unique needs of each student; monitor and assess student progress in achieving their path to success and make adjustments to their path based on the progress and changing needs of the student; identify current and potential challenges (e.g. adjustment to college, time-management) and counsel students through complex academic/personal challenges; make appropriate referrals to campus resources. Resolve complex advising-related situations by applying in-depth knowledge of academic policy and recommending an appropriate course of action to students; serve as an advising expert for faculty and staff who need assistance resolving complicated advising issues. Offer workshops on topics related to the retention of students (e.g. study skills, time management, choosing a major, etc.). Provide academic counseling to undergraduate students on general education, graduation requirements, college-based policies, and other related policies and procedures (through individual appointments, walk-in advising, and group workshops). Assist students with rectifying academic issues, providing multiple solutions, including resource referral. Projects Lead, develop, plan, implement and evaluate university advising initiatives and college-based advising projects as identified by the Division of Undergraduate Education and Academic Planning, and their assigned college. Coordinate and deliver strategic advising initiatives established by the campus as part of the Campus Student Success Plan, focusing on the academic support needs of students who are at-risk for retention. Make recommendations based on best practices identified and retention data. Use EAB/Navigate to identify students who'd benefit from support and provide proactive advising outreach. Partner with campus leadership to identify shared challenges and opportunities related to student success, especially as they relate to students from low-income, underrepresented minority and/or first-generation backgrounds. Research successful college/university retention programs to identify best policies, practices, and procedures. Maintain advising notes and data of students served. Attend professional development trainings and staff meetings as determined by the Division of Undergraduate Education and Academic Planning, and their assigned college. Advising at Orientation Collaborate as a team member with the assigned college to deliver advising at New Student Orientation. Assist in the development and facilitation of advising-related workshops at New Student Orientation. Other duties as assigned Minimum Qualifications Knowledge and Abilities : Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience : Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education : Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Education : Master's degree from an accredited college or university in counseling, higher education, student affairs, or job related-field. Experience : advising underrepresented, low-income and first-generation college students, and working effectively with people from diverse backgrounds developing programs to support a diverse population of students and providing effective academic counseling to university students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in one-to-one/group settings assisting undergraduate students in exploring major options providing information on Title V, California State University, and San Francisco State University policies and procedures serving as a lead to develop, plan, implement and evaluate a project conducting presentations in small and large group settings; facilitating workshops using effective public-speaking techniques using PeopleSoft - Campus Solutions, Microsoft Office Suite, and Learning Management Systems as well as Educational Advisory Board's Navigate student success platform applying counseling/student development theories in an academic advising setting assisting students with academic, personal, and career planning/goal setting Ability to : apply problem-solving and conflict resolution strategies use current software, technology, and online resources related to academic counseling provide accurate, respectful and effective communication (oral and written) to students, staff, faculty and administrators exercise confidentiality, discretion, and independent judgment, with awareness of diversity and inclusion keep supervisor informed and demonstrate regular attendance and positive performance evaluations use technology tools to manage and report on data quickly learn and apply Title V, California State University, and San Francisco State University policies and procedures master complex information and communicate changes in university policy, regulations and requirements to students, faculty and staff Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday. Schedule to be determined by Director of Gator Smart Start and the Associate Dean and/or Advising Lead of the assigned college. Ability to work occasional weekend hours and evening hours to include both in-person and remote/Zoom advising appointments. Regular attendance is considered an essential job function; the inability to meet attendance requirement may preclude the employee from retaining employment. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: October 4, 2022

Location 311 Vernon Street Roseville, 95678 Description INTERPRETIVE SERVICE SPECIALIST I TEMPORARY SALARY: $23.8992 to $33.6288 Hourly FINAL FILING DATE: We are accepting applications until closing at 5 pm, November 9th, 2021; PERS retired annuitants are not eligible to apply. IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION . THE POSITION The Human Resources Department is accepting applications for the temporary and part-time position of Interpretive Services Specialist I in the Parks, Recreation and Libraries Department. The normal work schedule will vary depending on the department's operating schedule, and may include evenings and weekends. This position is limited to 1,500 hours for the fiscal year. Appointment in this position includes the following supplementary benefits: Opportunity to work up to 1,500 hours per year (average 30 hours per week) Enrollment in the Public Employees Retirement System (PERS) Optional limited medical benefits (a city contribution of $143.00 per month) The City of Roseville promotes a no smoking atmosphere. THE CITY The City of Roseville is committed to a diverse workforce. We are engaged in understanding the needs and backgrounds of our colleagues and those we serve. Our organization is unified in this commitment, as we believe this produces the best results for our community. The City of Roseville (COR) incorporates the following Core Competencies as part of the City's culture: Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations. Build trust: Ensure honesty and integrity to gain confidence and support of others. Ensure accountability: Take responsibility for the outcomes of one's own work and foster a sense of ownership in others. Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions. Collaborate inclusively: Build effective working partnerships, alliances, and teams. Make quality decisions: Make sound, timely decisions and recommendations. Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities. THE DEPARTMENT The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community. Take Pride - We're proud of the services that we provide to our residents. Be Creative - We encourage an environment that allows for passion and innovation. Always Improving - We embrace change by fostering opportunities to learn, adapt and grow. Work as a Team -Teamwork makes us stronger, more efficient and adds value to our department. Make it Fun - We celebrate our co-workers, achievements and successes. DEFINITION To perform technical and professional duties in support of assigned interpretive or educational facilities and programs within the City of Roseville; to work collaboratively with City departments to maintain, update, and design new programs to meet the goals of the City and needs of the community; and to coordinate and oversee volunteer programs. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Interpretive Services Specialist series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under general supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned management staff. May exercise direct supervision over technical, administrative support and/or part-time personnel. EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following: Research, design and implement interpretive or educational programs that meet the goals and objectives of the City and needs of the community. Establish and implement evaluation systems and track program statistics; modify programs as necessary based on results. Work collaboratively with City departments and outside groups to update and create new programs; develop and maintain relationships and partnerships with the community, local educators and other community based organizations and groups. Oversee the recruitment, training, retention and recognition of volunteers. Design and create exhibits; participate in the development, presentation, storage, preservation and loan of exhibit materials and collection. Participate in the planning and implementation of special events related to assignment. Participate in the development and promotion of programs and services. Answer questions and provide information to the public; investigate complaints related to program areas of assignment and recommend corrective action as necessary to resolve complaints. Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of : Basic principles and practices of interpretive and educational program development and service delivery. Educational needs of a wide variety of age groups and special populations. Principles and practices of organizing groups, programs and services in an education environment. Pertinent local, State and Federal laws, ordinances and rules. Modern office equipment and methods including use of computer applications in word processing, spreadsheet, and databases. Principles and practices of safety management. Ability to : Learn to plan, organize, and coordinate a variety of interpretive and educational programs as assigned. On a continuous basis, know and understand all aspects of the job. Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures. On a continuous basis, sit at desk for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less. Train staff and volunteers in work procedures and requirements. Interpret and explain pertinent City and department policies and procedures. Analyze problems, evaluate alternatives, and recommend or take effective course of action. Promote and enforce safe work practices and ensure facility and equipment safety. Work weekends and evening shifts as required. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. EXPERIENCE AND TRAINING Experience : No professional experience is required. AND Training : A Bachelor's degree from an accredited college or university, preferably in biological sciences, cultural history, anthropology, interpretation, historical preservation or a related field. License or Certificate Possession of a valid California driver's license upon date of appointment. SUPPLEMENTAL QUESTIONNAIRE Was any of the work experience listed on your application an unpaid internship, or volunteer work? If so, please list below which ones. Describe your experience working with museum collections, particularly with Native American and contemporary art collections. What experiences you have developing, curating, and installing interpretive and fine art exhibits? The Maidu Museum works closely with local Nisenan, Maidu, and Konkow tribes as well as Indigenous artists, craftspeople, and culture bearers. This position will be helping to develop new relationships and strengthening current ones as the Tribal Liaison for the museum. What experience do you have working with Native American communities and tribes? Describe your experience organizing large events and programs. SELECTION PROCESS Applications will be screened by the Human Resources Department for minimum qualifications. Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test. THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER. IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS. MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION. Benefits For more information regarding the City's benefits, visit our website at here . This position is in Local 39. Special Instructions The following options apply to the evaluation of college degrees from countries outside the United States: Educational background from a foreign country may be evaluated by an accredited United States college or university listed on the U.S. Department of Education Database of Accredited Post-Secondary Institutions and Programs website. Verification of degree equivalency may be obtained from organizations that provide foreign education credential evaluation services. The City of Roseville will accept verification from any of listed member agencies found at www.naces.org A copy of the foreign credential evaluation verification must be attached to the employment application. Applicants who do not provide this verification will be eliminated from further consideration. Recruitment Contact Contact phone: (916)774-5475 Contact email: recruitment@roseville.ca.us

TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/job/veterans/ FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period. TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en HIRING CONTACT: Rachel Laca, (903) 645-2921 PHYSICAL WORK ADDRESS: TPWD Daingerfield State Park, 455 Park Road 17, Daingerfield, TX 75638 GENERAL DESCRIPTION: NOTE: Temporary position contingent upon funding with fluctuating full-time/part-time hours based on operational needs. Performs entry-level customer service work. Under the direction of the Office Manager/Team Leader, this position is responsible for performing general clerical duties and providing customer service and information to the public for Daingerfield State Park. Duties include, assisting with the daily operations of revenue collection and accounting, automated registration, and reservation of visitors and answering telephones. Prepares correspondence and reports. Performs general cleaning of park headquarters and park store. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: No experience required. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: One year experience in areas such as general clerical, cash handling, or customer service. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic math calculations; Knowledge of accounting/accountability of revenue collection; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in basic report writing for completing various daily and weekly reports; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to handle multiple tasks effectively; Ability to perform general routine office cleaning; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to prepare and maintain detailed records, files, and reports; Ability to respond to public inquiries in a timely manner; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity pay, and health insurance rates; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Non-smoking environment in all State building and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Nov 2, 2021, 11:59:00 PM

POSITION SUMMARY THIS POSTING IS FOR PART-TIME POSITIONS ONLY IN THE AREAS OF PERMITTING, BUILDING DIVISION CALL CENTER, PROPERTY RECORDS, AND ADMINISTRATION IMPORTANT: * This posting is to collect applications for part-time vacancies when they become available * Applications will ONLY be reviewed when there is a vacancy * Notifications are ONLY made if you are selected for an interview * Applications are good for 90 days; please reapply after 90 days to show your continued interest. When available, these are positions located at the Department of Sustainable Development. Duties may vary depending on type of position and assignment. Part-time employees are compensated on an hourly basis, typically between 30 and 32 per week. These temporary assignments are for a minimum of 6 months and may last indefinitely. Starting pay rates are as follows and are subject to change: Permitting, Call Center, Records, Administration (Entry to Mid Level) = $17.56 per hour Administration (Mid to Higher Level) = $21.64 per hour ESSENTIAL JOB FUNCTIONS Employees MAY perform any of the following duties depending on assignment: Administrative duties such as general office duties including Microsoft Office, calendar management, electronic and hardcopy record keeping, internal and external communications, document/data tracking, composition of memoranda, spreadsheets and all other duties associated with the day to day operation of professional government offices; Permitting related duties; Call Center duties; Customer Service duties; Be able to communicate clearly, both orally and in writing; Performs related work as required. JOB REQUIREMENTS & WORK ENVIRONMENT High school Diploma or equivalent; Qualifications vary depending on assignment. Some positions may require a higher level of education or previous work experience which will be evidenced by copies of relevant education certificates or previous work history. HOW TO APPLY/ VETERAN INFORMATION Applications will be reviewed as positions become available. The hiring authority will then contact those applicants whose application reflects the best match of experience for the position to schedule an interview. Closing Date/Time:

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.   Coordinates, oversees, and participates in day-to-day operations of one or more recreation facilities, including event management and facility maintenance; performs tasks in accordance with City rules, regulations, policies, and procedures. Oversees rental and registration activities, bills clients, and ensures accurate recordkeeping. Plans, staffs, supervises, and implements assigned special events; meets with prospective clients to tour facilities; develops instructional packets for event staff including providing logistical details to ensure events proceed as planned. Selects, supervises, and reviews the work of part-time, seasonal, and/or temporary employees and volunteers in area of assignment; provides training; and prepares work schedules. Inspects and monitors assigned program area facilities and equipment on a regular basis and recommends maintenance and repair as needed. Estimates costs of and orders supplies and materials for assigned program area; maintains records of purchase orders; initiates payment for contract services and troubleshoots payment issues; and monitors expenditures and revenues. Opens, secures, and cleans buildings and other areas before and after program use; prepares facilities and sets up equipment for scheduled recreational activities/events. Implements and monitors City procedures with respect to participant safety. Assists in coordination of citywide events such as the Harvest Festival, 4th of July Parade, Halloween, Donuts & Dreidels, Santa Breakfast, Tree Lighting Ceremony and Noon Year’s Eve. Participates in the development and implementation of goals, objectives, policies, and priorities for area of assignment; evaluates programs and recommends improvements or modifications and ensures the programs are reflective of the community’s needs, the City’s and Division’s overall goals, policies, and ordinances, and in compliance with applicable federal, state, local, facility, and safety rules, regulations, and guidelines. Develops and maintains positive and collaborative relationships with community groups, residents, and school representatives, in the development and coordination of citywide events and facilities reservations. Acts as a representative to patrons and residents regarding questions, problems, concerns, and activities in the provision of recreation program operations, activities, and services, in person and by telephone; resolves problems and/or refers to them to a supervisor. Sets up and uses a variety of recreational, educational, cleaning, and other equipment related to assigned program as well as standard office equipment. Strong interpersonal skills and ability to manage community members with a diverse range of needs. Design and create marketing materials to promote community events and facility rentals. From concept to clean-up, ensures City-wide events are enjoyable, engaging and committed to diversity, equity and inclusion. Performs other duties as assigned.

Examples of Duties / Knowledge & Skills EXAMPLES OF ESSENTIAL FUNCTIONS:   (Illustrative Only):   Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.   Maintains project budgets, monitors change orders, and evaluated progress payments. Identifies and resolves discrepancies in departmental financial records. Compiles project financial data and prepares financial reports and analyses. Prepares various construction documentation associated with the procurement process. Maintains master construction files for each project, including project manuals, drawings, logs, and insurance certificates. Initiates, prepares and maintains agreement forms for contractors and other professional service companies and/or regulatory agencies. Works with contracted personnel including labor compliance officers, inspectors, and other City staff involved in construction projects. Assists with progress updates and informational notices. Processes all final documents for project close-out. Participates in the development and implementation of project reporting systems. Manages and maintains City license for technical equipment. Performs tasks using software related to budgeting and scheduling, including databases, automated accounting systems, spreadsheets and word processing.

Several full-time and two part-time positions available with KC Water Call Center Division located at 4800 E. 63rd Street. Salary Range: $15.79-$23.16/hour Normal Work Days/Hours: Monday-Friday, 10:00 A.M. to 7:00 P.M. Application Deadline Date: Open Until Filled Responsibilities Communicates with customers by phone or in person in a professional and courteous manner. Investigates and resolves general customer inquiries, requests, complaints, and account billing issues timely and accurately through research, account analysis, and referencing ordinances, policies, and procedures. Clearly and accurately records all customer interactions and changes to accounts, including billing complaints, service rendered or service failures, and routes information to appropriate departments for investigation or follow-up. Processes orders for installation, turn-ons, discontinuation, or change in service. Maintains and promotes positive customer relations and goodwill. Qualifications REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION May be required to have a negative COVID-19 test result within 7 days of hire as the most recent test result. Having a positive result at any point for any current or potential employee will have no impact on employment status nor employment offer. QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. POSITIONS POSTED FOR THE WATER SERVICES DEPARTMENT ARE FOR THE WATER SERVICES DEPARTMENT ONLY . QUESTIONS REGARDING THESE POSITIONS SHOULD BE DIRECTED TO 816-513-0253. IF YOU SEE THE SAME POSITION TITLE POSTED FOR A DIFFERENT DEPARTMENT, YOU MUST SUBMIT A SEPARATE APPLICATION TO BE CONSIDERED BY THE OTHER CITY DEPARTMENT. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. Applications submitted in person or by USPS mail must be received by the published Application Deadline, 5:00P.M., C.T. Applications submitted by FAX or online must be received by the published Application Deadline, midnight, C.T. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the KC Water Human Resources Division at (816) 513-0253.

Description: Working Title: Program Recruitment and Retention Specialist Classification Title: Extended Ed Specialist I Posting Details Priority Application Date (Posting will remain open until filled): October 14, 2021 Hiring Preference Not Applicable Position Summary Under the direction of the Director of College-to-Learner, Academic Programs in the College of Continuing Education, the Program Recruitment & Retention Specialist is responsible for planning and developing student recruitment and retention efforts across the large and diverse portfolio of programs in the unit. Experience with the content and format of educational offerings in undergraduate and graduate degree programs, especially working with learners seeking professional updating, mid-career training, and life-long learning. The EESI will manage the Lead Inquiry Management System for all undergraduate degree programs within the Academic Programs unit, lead correspondence with third-party lead management vendors, lead the development of information sessions for degree programs in the College of Continuing Education. The EESI maintains relationships with academic departments to ensure consistent communication and the smooth delivery of currently running and newly developing programs. The EESI is responsible for working with university departments, internal administrative units and constituent groups. The EESI works with programs through multiple delivery formats including face to face instruction, online learning or hybrid education. FLSA : Exempt CSU Classification Salary Range : $4,493 - $6,395 per month Hiring Range : $4,493 - $5,919 Salary Grade/Range : 5181-RANGE A-Grade-1 Recruitment Type : Temporary Time Base : Full-Time Pay Plan : 12 months Work Hours : 40.00 Department Information The College of Continuing Education (CCE) has been offering workshops, courses, certificates, and degrees to adult learners since 1951. The Academic Programs Unit (APU) offers a variety of self-support educational programs, including youth programming, undergraduate degree completion programs, graduate degrees, certificates, credentials, workforce training, and essential community education programs. The programs offered in APU directly support the mission of CCE and the college's strategic goals to enhance student success, foster relationships with our communities, and grow a strategic portfolio of programs. For more information, please visit https://cce.csus.edu/ Minimum Qualifications Knowledge and Abilities : Knowledge of the procedures and practices in educational program and curriculum planning; resources of the campus and the surrounding community; and the processes required to plan and construct academic programs and course outlines. Ability to determine needs for new or revised programs; plan course hours and credit; develop course outlines with instructors; locate instructors and to assist them in understanding and completing contract arrangements; develop budgets and analyze costs; write promotional materials and to develop a variety of promotional techniques; represent the CSU system to the community and develop working relationships; manage logistics of providing classes; and maintain cost information and records. Experience : Equivalent to two years of experience in planning classes or programs in a specialized field or area, preferably in higher, extended, or adult education. Experience developing resources, budgets, and marketing plans for educational programs and in acting as a liaison with the community is desirable. Teaching experience in higher or extended education may be substituted for experience on a year-for-year basis. Education : Equivalent to graduation from a four-year college or university, preferably with courses in adult education and curriculum planning. Required Qualifications EXPERIENCE : 1. Project or program management experience including the ability to manage multiple projects collaboratively with other staff and stakeholders. 2. Experience developing community and stakeholder relationships. 3. Experience providing feedback to instructors or comparable position. KNOWLEDGE, SKILLS, ABILITIES : 4. Commitment to fostering a diverse, equitable, and inclusive work and learning environment; including a demonstrated ability to work collaboratively with and lead a diverse population of students, staff, and faculty. 5. Knowledge of the procedures and practices in educational program and curriculum planning in education, and the processes required to plan and contract academic programs and course outlines. 6. Ability to determine needs for current or revised programs. 7. Working knowledge of budget policies and procedures. 8. Ability to communicate persuasively both verbally and in writing. 9. Analytical and critical thinking skills; ability to investigate and analyze problems with a broad administrative impact and implications; ability to anticipate problems and address them proactively. 10. Ability to independently initiate plan, organize, prioritize, multitask, and coordinate work in a fast-paced organization with competing priorities and distractions. 11. Experience recruiting and hiring instructional staff. 12. Experience with standard office software programs, internet research tools, and databases for customer relationship management or program planning and delivery. OTHER : 13. Ability to work evenings and weekends as needed. CONDITION OF EMPLOYMENT : - Ability to pass a background check. Preferred Qualifications EXPERIENCE 14. Experience working in higher education and/or continuing education. KNOWLEDGE, SKILLS, ABILITIES 15. Working understanding of program assessment and evaluation of programs 16. Master's degree in education, business, humanities, social sciences, or related field 17. Knowledge of the resources of the campus and surrounding region served by Sacramento State Required Licenses/Certifications N/A Documents Needed to Apply Application, resume, cover letter and 3 professional references. About Sac State Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital," is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: " As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. " As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/disability-parental-leave.html#reasonable-accommodations-interactive-process . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled

Description: Job Title Client Services Counselor Classification Student Services Professional III-Range A AutoReqId 505316 Department Financial Aid Sub-Division Student Transitions Salary Range $4,691 - $6,683 per month Appointment Type Ongoing Time Base Full-Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The Office of Financial Aid is available to remove the cost of barriers that may prevent individuals from pursuing their educational goals. We are seeking an exceptional individual to join our team as a Client Services Counselor (Student Services Professional III-Range A). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. The Client Services Counselor is part of a Financial Aid Counseling Team who assists students in making successful progress toward their degree objectives by providing information, direction, and exceptional service. The Client Services Counselor plans, leads, and directs complex activities of Client Services requiring independent thinking and applying personal judgment, and provides input to supervisor. Provides comprehensive counseling to students on complex matters, using sensitivity, with the ability to adopt an effective course of action. Performs verification of applicant information that are of the most-complex and requires independent thinking to seek alternative solutions. Serves as the first level appeal when students ask to speak to a supervisor. Responsible for electronic communication, all counselor level email communication, website updates, and social media. Models exceptional service, professionalism, teamwork, and courtesy to create an environment of extraordinary customer service. Other duties as assigned. Essential Qualifications Bachelor's degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master's degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Knowledge of PeopleSoft software or CMS is desirable. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial "Conflict of Interest Form 700: Statement of Economic Interests" within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position. Regular attendance is considered an essential job function. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas). CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr.fullerton.edu Closing Date/Time: October 28, 2021

Description The County of Yolo Health and Human Services Agency (HHSA) is recruiting to fill forty (40) Extra Help positions for the class of Consulting Specialist. The incumbents selected may be assigned a role to support a diverse team, to include COVID-19 Contact Investigation and Tracing, COVID-19 Testing, and Logistics with the County of Yolo Health and Human Services Agency (HHSA) Community Health Branch. Responsibilities include, but are not limited to, conducting contact investigation and tracing of persons confirmed or exposed to COVID-19, providing COVID-19 testing assistance for schools, assisting in school COVID-19 exposures and outbreaks, providing logistics support to include, but not limited to, driving a truck with attached trailer, heavy lifting over 40 lbs., and setting up and breaking down the various testing and vaccination events/clinics. "Extra-Help" employees are temporary employees who provide coverage for periods of limited duration and are paid on an hourly basis. This assignment is limited to 1000 working hours per year. This position will offer an hourly rate of $25.00 . Definition This class recognizes that there is an on-going need for consulting staff, specializing in leading edge technologies, which will be utilized on special projects of limited time duration, demanding skills not typically possessed by County employees. Distinguishing Characteristics Incumbents in this class are at-will, extra help employees, who receive an hourly salary rate, in lieu of county benefits. Compensation is paid through the County's payroll system, thus insuring that all Federal, State, and Local tax, social security, retirement, and liability requirements are met. Incumbents are required to sign an employment agreement which specifies that the product(s) of their labors, created during the period of their employment, are the intellectual and physical property of the County of Yolo. Incumbents are also required to hold in trust and confidence, all information obtained during their period of employment. This class describes the variety of responsibilities relating to the provision of services to Yolo County Departments. Incumbents serve as consulting specialist satisfying customer needs by providing a wide range of services such as financing, construction management, building design, major repair and alteration projects, engineering, commercial facilities management, telecommunications, information technology, hardware, software and technical services, operations, maintenance and/or replacement of complex mechanical systems and equipment, custodial and or guard services, real estate brokerage and appraisal, space planning, public utilities, project negotiations, and health and safety related services. Final approval of projects assigned to incumbents of this class is the responsibility of the County Department Head or their designee. Essential Functions The following duties are typical of those performed in this class; however, incumbents also perform other related duties. Consult with and support internal and external customers, providing technical expertise and advice on support projects. Maintain open communication channels with customers, providing professional courteous and timely feedback through regular phone calls, e-mails, and site visits. Keep customers apprised of project status and project related issues of mutual concern, striving to maintain agreed upon schedules and promptly advising customers when scheduled or estimated project delivery dates must changes. Prepare project documentation, incorporating specialized provisions, such as cost accounting standards, requirements for technical proposals with appropriate weighting factors, cost estimation and escalation factors, socioeconomic programs. Analyze project specifications to ensure adequacy and recommend revisions, identifying exceptions or changes needed to accommodate unique circumstances. Monitor project resources and perform project analysis to determine components that are in need of improvement or modification. Employment Standards License : Some positions in this classification may require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation. Knowledge of : Federal, State, and/or Local laws, policies, regulations and procedures relating to a wide variety of extensive and unique services, supplies and equipment; business practices sufficient to identify sources, recent developments and trends, economic factors affecting project requirements; Ability to : Receive and make work assignments in terms of objectives and resources available; develop priorities and critical project deadlines; work independently and create work plans which initiate and manage ongoing actions, while coordinating with other offices, such as technical and legal personnel, for the purpose of resolving problems which arise; work effectively with County staff in order to review project effectiveness in meeting contractual requirements, customer needs, and conformance with policies and procedures. Application & Selection Process Application Process It is highly recommended that you print this job bulletin for future reference. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the final filing date. Application information must be current, concise, and related to the requirements in this job announcement. A resume may be included with your application; however, it will not substitute for the information requested on the application. In addition to a completed application, applicants are required to submit a completed supplemental questionnaire. Incomplete applications will be disqualified. **PLEASE NOTE: THOSE CANDIDATES THAT ARE INVITED TO PARTICIPATE IN THE SELECTION PROCESS WILL LATER BE ASKED TO PROVIDE VERIFICATION OF EDUCATION (IF QUALIFYING FOR THE POSITION WITH EDUCATION IN ADDITION TO EXPERIENCE).** Additional documents may be submitted to the Yolo County Human Resources Office in any one or more of the following ways: As an attachment to the online application By e-mail to hhsa.jobs@yolocounty.org By fax to (530) 661-2674 By hand-delivery to 625 Court Street, Room 101, Woodland, CA 95695. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. All required documents must be received by the Human Resources Office by the final filing date. Postmarks will not be accepted. Human Resources is not responsible for the untimely delivery of materials sent via U.S./specialized mail, or County interoffice mail. Selection Procedure The following is a tentative schedule of events that will occur as part of the selection process. The selection process steps may change with or without notice. Continuously: Screen for Minimum Qualifications Continuously: Screen for Best Qualified TBD: Department Selection Interviews TBD: Reference Checks TBD: Tentative Job Offer/Background Investigation/Drug & Alcohol Screen Verification of Education Acceptable forms of educational documentation are official or unofficial transcripts that list the student's name, institution name, field of study and date the degree was awarded. For recent graduates who have not received proof of their degree yet, a letter from the registrar's office stating that all requirements for graduation have been met and listing the field of study will be sufficient proof of graduation. Please do not send originals; copies of the required documents are acceptable. Any submitted documents will not be returned. All foreign transcripts or diplomas must be in English. If the institution does not provide these documents in English, the applicant will need to provide a translation which has been done by a professional agency. The County of Yolo will accept education as equivalent to U.S. accreditation from Institutions that are listed as members of the International Association of Universities. You may check for your school by visiting the IAU web site ( http://www.iau-aiu.net/content/institutions ). Applicants who possess a degree or completed coursework that is not from an accredited college or university, must submit one of the following: 1. A written statement from a U.S accredited university or college that states that the applicant is qualified for entrance to a program of graduate studies for which a degree in a related field is required. 2. An evaluation of the applicant's degree and coursework equivalency by a private organization that provides foreign credential evaluation services. The evaluation must include a comparison of comparable U.S. courses for content, credit and grade. Note : Foreign language documents must include a precise word-for-word English translation of all foreign language documents. It is the responsibility of each applicant to prove to the satisfaction of the County that the applicant meets the specific requirements listed on the job announcement for each specific examination. The following is a list of private organizations that provide foreign credential evaluation services. Fees range from $50 to $400 per document; processing times vary from 5-20 business days. For further information, please contact the organization(s). The County of Yolo does not endorse these business entities; this list has been developed for informational purposes only. EDUCATIONAL RECORDS EVALUATION SERVICE 601 University Ave., Suite 127 Sacramento, CA 95825 (916) 921-0790 www.eres.com FOREIGN EDUCATION DOCUMENT SERVICE P.O. Box 151739 San Diego, CA 92175 (619) 265-5810 www.documentservice.org CENTER FOR APPLIED RESEARCH, EVALUATION & EDUCATION, INC. P.O. Box 18358 Anaheim, CA 92817 (714) 237-9272 www.iescaree.com GLOBAL SERVICES ASSOCIATES, INC. 409 North Pacific Coast Highway, # 393 Redondo Beach, CA 90277 (310) 828-5709 www.globaleval.org INTERNATIONAL EDUCATION RESEARCH FOUNDATION CREDENTIALS EVALUATION SERVICE P.O. Box 3665 Culver City, CA 90231-3665 (310) 258-9451 www.ierf.org Contact Information For questions about the position or about employment with the County, please contact HHSA Human Resources by e-mail at hhsa.jobs@yolocounty.org or by phone at (530) 666-8600. Equal Employment Opportunity : It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at (530) 666-8055 at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required.

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions This student position's main responsibility will be to assist the CME staff with scanning current and past CME activities, posting course attendance, verifying files for accuracy and other duties as assigned. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Preferred Qualifications Preferred qualification is an undergraduate with at least 2 years before graduation (Freshman or Sophomore student). Required Attachments Cover Letter Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Filing Scanning Assisting with administrative reports General administrative duties Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Required Attachments Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Data entry Make copies Send and organize faxes File paperwork Assist with multi-line phone Other various tasks as needed Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Preferred Qualifications Good communication and organizational skills Basic technical skills Functioning knowledge of Microsoft Office Required Attachments Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Position Description A student employed to perform work as assigned by the supervisor Major/Essential Functions Assist the TTUHSC SHP Office of Student Affairs in creating a visual representation of the TTUHSC School of Health Professions Assist with creation, organization, and distribution of multimedia to all channels of communication Capturing, creating, editing, and delivering photo/video content Work closely with student affairs team to execute concepts through to completion Work to promote the School of Health Professions programs, services, and events via photo or video Maintain a consistent identity of the TTUHSC by following the brand guidelines Think creatively, and capture engaging content to support the creative process Demonstrate integrity, professional maturity, commitment and accountability according to the five values described in our Values-Based Culture: One Team, Kindhearted, Integrity, Visionary, and Beyond Service. Occasional Duties Other duties as assigned. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Preferred Qualifications Videography and photography experience. Knowledge of Adobe Suite and/or editing software. Available to work a minimum of 15 hours per week. Required Attachments Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Research and collects data through complex techniques and procedures, library research or other project specific methodology. Interprets, synthesizes and analyzes data. Schedules, organizes and reports on status of research activities. May write and edits materials for publication and presentation such as literature reviews and scholarly papers. Performs other related duties as required. Participate in research team meetings. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Preferred Qualifications Proficiency in technical web development tools (WordPress, CSS, JavaScript, etc.). Knowledge of HTML or other digital coding. Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment. Must have excellent interpersonal skills and follow-up skills. Proficient in Microsoft Word, Excel, Access, Internet, and Outlook. Creative self-starter who is comfortable with both taking initiative and working in collaboration. Basic photo-editing and video-editing software experience. Experience with Photoshop and InDesign. Provide school and anticipated work schedule. Required Attachments Cover Letter, Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Proofread/Edit research paper drafts. Proofread/Edit grant application drafts. Proofread/Edit writing from various staff. Assist with writing, research, and contacting writers for publications. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Preferred Qualifications Proficient in Microsoft Word, Excel, Access, Internet, and Outlook. Experience in various types of writing. Required Attachments Cover Letter, Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions File paperwork. Make copies. Deliver paperwork. Address and stuff envelopes. Fax documents. Data entry. Distribute mail. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Required Attachments Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions customer service, dependability, flexible schedule Occasional Duties Must be willing to work nights and weekends if needed. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Assist with customizing and disseminating press releases. Assist in coordinating various marketing methods including direct mail, print ads, networking, internet, social media and develop new methods of marketing. Provide updates to the Institute's social media accounts. Post updates, news and announcements in a timely manner using appropriate and approved content. Support the maintenance and updating of the Institute's websites including editing of website content. Completes other social media and website projects as assigned. Assists with accurately maintaining database, which includes data entry. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Preferred Qualifications Mass Communication concentration preferred. Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment. Must have excellent interpersonal skills and follow-up skills. Proficient in Microsoft Word, Excel, Access, Internet, and Outlook. Creative self-starter who is comfortable with both taking initiative and working in collaboration. Basic photo-editing and video-editing software experience. Experience with Photoshop and InDesign. Familiarity and facility with mainstream social media platforms, including but not limited to Facebook, Twitter, and LinkedIn. Proficiency in technical web development tools (WordPress, CSS, JavaScript, etc.). Knowledge of HTML or other digital coding. Required Attachments Cover Letter, Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Student Assistant to help in the Billing Office of the Anesthesiology Department. Various duties and tasks, as assigned, related to office work and billing office tasks. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Position Description An employee performing part-time work incidental to their academic training in an occupational category that requires all incumbents to be students as a condition of employment Major/Essential Functions Answer incoming phone calls for TTUHSC. Troubleshoot basic customer technical issues via phone support. Escalate technical issues not resolved to ITSC technicians. Assist with registration of walk-in customers. Provide basic troubleshooting experience for walk-in customers. Documentation of work performed in institutional work order tracking software. Deployment and pickup of laptops for TTUHSC student testing. Occasional Duties Assist with network troubleshooting as needed. Provide additional manpower for PC Support needs. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Preferred Qualifications Experience in direct customer service. Prior technical support via phone. Majoring in MIS or related field. Required Attachments Professional/Personal References Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Receives, interprets, enters into computer, and prepares prescription orders for checking by the pharmacists. Supports pharmacy quality assurance program. Triage Department information inquiries (answering Telephones). Maintains confidential records and files. Performs other duties as assigned by the Pharmacist in charge. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Preferred Qualifications Must be a student currently enrolled in the Texas Tech University Health Science Center School of Pharmacy. Licensed Texas pharmacy intern, having successfully completed immunization course, preferring retail experience. Required Attachments Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Description San Mateo County Health is looking for customer service-oriented individuals to join our team! Patient Services Assistants - Spanish Speaking Preferred - Extra Help perform a variety of duties which may include interviewing and registering patients, managing patient appointments, explaining available coverage plans, financial screening, verifying insurance, using a computer to enter and retrieve data, assigning appropriate codes and processing billing documents, receiving payments for medical services, maintaining accurate records, and acting as receptionist to assist and respond to patient inquiries. Patient Services Assistant positions are located in the various divisions of the Health System including San Mateo Medical Center and Clinics, Behavioral Health and Recovery Services, Family Health, and Public Health. Spanish-speaking is preferred, but not required. NOTE: This list will be used for extra-help hire only. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Examples Of Duties Duties may include, but are not limited to: Answering and keeping detailed records of a high volume of incoming calls, completing reminder calls, and scheduling appointments over the phone. Educating and assisting incoming patients with registration, appointment information, insurance, and wait times. Registering/pre-registering new and existing patients. Adding and removing patient charges and diagnoses. Verifying patient eligibility. Documenting, recording, and entering patient appointments, billing information, insurance plans, and other confidential information in Electronic Medical Records and billing programs. Collecting payments from patients in person and through online billing services. Updating and maintaining accurate records in Electronic Medical Records, billing programs, and onsite filing system. Generating detailed confidential reports and fill out authorization forms. Assisting Patient Services Supervisor and Clinic Manager with assorted clerical office duties. Qualifications Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is one year of office support experience which involved direct patient contact and required the use of medical terminology in a clinic or similar medical office setting at a level equivalent to the County's class of Patient Services Assistant I. Knowledge of: Policies and procedures related to medical patient services, insurance and billing area to which assigned; medical terminology as related to office support work; office practices and procedures, including filing, reception and the operation of standard office equipment; basic business data processing principles and the use of word processing or computing equipment; business arithmetic; and basic recordkeeping principles and practices. Skill/ability to: Perform accurate and detailed patient services office clerical work; prioritize work and coordinate several activities; operate standard office equipment, including a word processor and computer terminal; use initiative and sound independent judgment within established guidelines; work effectively with difficult people, including very sick or uncooperative patients; organize and maintain accurate files and records; make accurate arithmetic calculations; establish and maintain effective working relationships with those contacted in the course of the work; understand and carry out oral and written instructions; and perform lifting and other physical work. Other Requirements: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Specific positions may also require evening, weekend, holiday or rotating shift work. Application/Examination This is an extra-help recruitment. Anyone may apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement. San Mateo County Health will screen application materials, and they will contact qualified candidates directly for a departmental interview. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. Analyst: Ximena Burns (09292021) (Patient Services Assistant II - E412)

Description: Position Summary The Front Desk Receptionist for Student Affairs Counseling and Psychological Services is responsible for the operations of the front reception duties with scheduling students, handling incoming telephone calls, and assisting staff with specialized needs. The incumbent is responsible for responding to inquiries; screening and directing phone calls, relaying messages, and notifying appropriate staff of emergency situations; scheduling and rescheduling appointments; disseminating information on C&PS policies and procedures to the general public and SDSU community; providing information on groups and workshops; typing, organizing, duplicating, and filing materials; receiving and assisting office visitors, providing welcoming reception to clients and giving appropriate information or direction; coordinating and scheduling office space and room assignments; collecting and logging confidential information; researching information pertaining to clients; distributing mail; and directing student assistants in the preparation of materials. Must possess strong communication skills; ability to coordinate many different clerical tasks, prioritize, set deadlines, and complete projects accordingly. For more information regarding Counseling & Psychological Services, click here . This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before 6/30/2022, with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic arithmetic calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Preferred Qualifications Experience with patient interaction in a mental health or medical office environment preferred One-year experience with word processing and computer operations The ability and willingness to learn software is desirable One year of training in vocational business school/college or one year of full-time college education Compensation and Benefits Starting salary upon appointment not expected to exceed $3,220 per month. CSU Classification Salary Range: $2,912 - $4,592 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on June 11, 2021. To receive full consideration, apply by June 10, 2020. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Jasleen Aguilar at jyaguilar@sdsu.edu. Closing Date/Time: Open until filled

Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision, the Customer Service Worker-Usher/Backstage (Continuous) provides customer service support for events at the Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) and other campus theaters supported by The Soraya such as the Plaza del Sol Performance Hall. The incumbent interacts with artists, renters, guests, and audience in accordance with various aspects of public convenings at The Soraya including, but not limited to, security, safety, parking, venue access, ticketing and seating, VIP protocols, providing exit instructions in the event of an emergency, and other policies and procedures. • Refers matters as required to team supervisor and works across various customer service teams including Audience Services, Artists Entrance, and/or Production Hospitality. • Performs customer service duties including scanning or tearing of tickets and distributing programs and assists patrons with finding their seats and late seating. • Assists with the enforcement of policies pertaining to patron possession of large personal items, food and beverage, and use of recording devices within the theatre. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3hwvXzt Qualifications • Current American Heart Association or Red Cross CPR, AED and/or First Aid, and TIPS (Training for Intervention ProcedureS) certifications are preferred. • Catering or food service experience is a plus Knowledge, Skills, & Abilities • Knowledge of theatre etiquette, standards and protocol, performing arts center and university facilities, policies, and organization is a plus. • Displays excellent customer service skills and the ability to effectively work crowd control; excellent verbal communication skills; flexibility and patience when interacting with others. • Ability to establish and maintain strong working relationships with colleagues, team supervisors, artists/artist management, rental clients, and patrons; to be courteous and communicative and maintain the highest standard of professionalism and customer service at all times. • Ability to work in a fast-paced environment both independently, as well as part of a team, under the pressure of time deadlines. • Employee may be required to use personal protective equipment (PPE) in accordance with Federal, State, and County Public Health directives in various aspects of their work. Pay, Benefits, & Work Schedule • Classification: 0101 - Helper/Aid • The anticipated HIRING RATE is $14.00 per hour. The salary range for this classification is: $14.00 -$21.01 per hour. • HOURS: Intermittent, on-call; hours and schedule vary. • TEMP: This is a Temporary-renewable position, end date to be determined. General Information • Applications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2021 or until an adequate amount of applications have been received. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled

Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision, the Customer Service Worker-Usher/Powered Cart Operator provides customer service support for events at the Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) and other campus theaters supported by The Soraya such as the Plaza del Sol Performance Hall and operates powered carts for audience transportation between campus parking lots and the theater. The incumbent interacts with artists, renters, guests, and audience in accordance with various aspects of public convenings at The Soraya including, but not limited to, security, safety, parking, venue access, ticketing and seating, VIP protocols, providing exit instructions in the event of an emergency, and other policies and procedures • Works across various customer service teams including, but not limited to, Audience Services, Artists Entrance, and/or Production Hospitality. • Performs audience services duties including scanning or tearing of tickets; distributing programs; assisting patrons with finding their seats; assisting patrons with late seating; assisting with the enforcement of policies pertaining to patron possession of large personal items, food and beverage, and use of recording devices within the theatre; basic crowd control. • Monitors security cameras and watches for approaching artists, staff, and crew to be let in through the Artists Entrance; keeps track of vehicles parked in the Loading Dock. • Ensures that all backstage guests are properly credentialed and accounted for and assists with guest management during backstage meet-and-greet events. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3hJJaVz Qualifications • Experience as The Soraya Usher for at least one (1) semester preferred. Current American Heart Association or Red Cross CPR, AED and/or First Aid, and TIPS (Training for Intervention ProcedureS) certifications also preferred. • Catering or food service experience is a plus. • LICENSE: CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVER'S LICENSE. Knowledge, Skills, & Abilities • Knowledge of theatre etiquette, standards and protocol, performing arts center and university facilities, policies, and organization is a plus. • Displays excellent customer service skills and the ability to effectively work crowd control; excellent verbal communication skills; flexibility and patience when interacting with others. • Ability to establish and maintain strong working relationships with colleagues, team supervisors, artists/artist management, rental clients, and patrons; to be courteous and communicative and maintain the highest standard of professionalism and customer service at all times. • Ability to work in a fast-paced environment both independently, as well as part of a team, under the pressure of time deadlines. • Employee may be required to use personal protective equipment (PPE) in accordance with Federal, State, and County Public Health directives in various aspects of their work. Pay, Benefits, & Work Schedule • Classification: 0101 - Helper/Aid • The anticipated HIRING RANGE: $14.00 -$15.00, dependent upon qualifications and experience. The salary range for this classification is: $14.00 -$21.01 per hour. • HOURS: Intermittent, on-call; hours and schedule vary. • TEMP: This is a Temporary-renewable position, end date to be determined. General Information • Applications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2021 or until an adequate amount of applications have been received. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled

Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision, the Lead Usher leads a customer service team and provides customer service support for events at the Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) and other campus theaters supported by The Soraya such as the Plaza del Sol Performance Hall. • Interacts with artists, renters, guests, and audience in accordance with various aspects of public convenings at The Soraya including, but not limited to, security, safety, parking, venue access, ticketing and seating, VIP protocols, providing exit instructions in the event of an emergency, and other policies and procedures. • Assigned as needed to lead an Audience Services team responsible for scanning or tearing of tickets; distributing programs; assisting patrons with finding their seats; assisting patrons with late seating; enforcing policies pertaining to patron possession of large personal items, food and beverage, and use of recording devices within the theatre; and basic crowd control. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3yHL1QJ Qualifications • Equivalent to one (1) year of related experience, providing audience or customer services, providing performing arts support functions, or in a theatre related setting required. • Equivalent to at least one (1) semester of experience as a Soraya Usher preferred. • Catering or food service experience is a plus. • Current American Heart Association or Red Cross CPR, AED and/or First Aid, and TIPS (Training for Intervention ProcedureS) certifications are preferred. Knowledge, Skills, & Abilities • Working knowledge of theatre etiquette and performing arts center customer service standards and protocols. • Displays excellent customer service skills and the ability to effectively work crowd control; excellent verbal and written communication skills. • Flexibility and patience when interacting with others and the ability to establish and maintain strong working relationships with colleagues, team supervisors, artists/artist management, rental clients, and patrons. • Ability to work in a fast-paced environment both independently, as well as part of a team, under the pressure of time deadlines. • Employee may be required to use personal protective equipment (PPE) in accordance with Federal, State, and County Public Health directives in various aspects of their work. Pay, Benefits, & Work Schedule • Classification: 8820 / Community Service Specialist • The anticipated HIRING RANGE: $17.32 -$18, dependent upon qualifications and experience. The salary range for this classification is: $17.32 -$29.13 per month. • HOURS: Intermittent, on-call; hours and schedule vary. • TEMP: Temporary-renewable, end date to be determined. General Information • Applications are currently being accepted to establish a Community Service Specialist POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2021 or until an adequate amount of applications have been received. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled

Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision of the House Manager, the Senior Lead Usher provides administrative and customer service support for events at the Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) and other campus theaters supported by The Soraya such as the Plaza del Sol Performance Hall (PDSPH). The incumbent may be assigned to act as the sole Front-of-House (FOH) supervisor at PDSPH events, and on occasion, may be assigned to act as the primary FOH supervisor at Soraya events and receptions. • Interacts with artists, renters, guests, and audience in accordance with various aspects of public convenings at The Soraya including, but not limited to, security, safety, parking, venue access, ticketing and seating, VIP protocols, providing exit instructions in the event of an emergency, and other policies and procedures. • Leads Audience Services teams responsible for scanning or tearing of tickets; distributing programs; assisting patrons with finding their seats; assisting patrons with late seating; enforcing policies pertaining to patron possession of large personal items, food and beverage, and use of recording devices within the theatre; and basic crowd control. • Provides general administrative support assistance including contributing to various post-event reports, assisting with management and care of staff uniforms, and assisting with implementation of staff training sessions. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3oWLiuD Qualifications • Equivalent to one (1) year of related experience, providing audience or customer services, providing performing arts support functions, or in a theatre related setting required. • Equivalent to at least one (1) semester of experience as a Soraya Lead Usher preferred. • Catering or food service experience is a plus. • Current American Heart Association or Red Cross CPR, AED and/or First Aid, and TIPS (Training for Intervention ProcedureS) certifications are preferred. LICENSE: CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVER'S LICENSE. Knowledge, Skills, & Abilities • Knowledge of theatre etiquette, standards and protocol, performing arts center and university facilities, policies, and organization is a plus. • Displays exceptional leadership and supervision skills; excellent customer service skills and the ability to effectively work crowd control; excellent verbal and written communication skills; flexibility and patience when interacting with others. • Ability to establish and maintain strong working relationships with colleagues, team supervisors, artists/artist management, rental clients, and patrons. • Ability to work in a fast-paced environment both independently, as well as part of a team, under the pressure of time deadlines. • Employee may be required to use personal protective equipment (PPE) in accordance with Federal, State, and County Public Health directives in various aspects of their work. Pay, Benefits, & Work Schedule • Classification: 8820 / Community Service Specialist • The anticipated HIRING RANGE: $17.32 -$22, dependent upon qualifications and experience. The salary range for this classification is: $17.32 -$29.13 per month. • HOURS: Intermittent, on-call; hours and schedule vary. • TEMP: Temporary-renewable, end date to be determined. General Information • Applications are currently being accepted to establish a Community Service Specialist POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2021 or until an adequate amount of applications have been received. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled

Description: Working Title Outreach Recruitment & Retention Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Equity & Community Inclusion Appointment Type This is a one year probationary position. Time Base Full-Time (1.0) Work Schedule Monday to Friday: 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range $4,691.00 - $4,925.00 per month ($56,292.00 - $59,100.00 Annually) Salary is commensurate with experience. Position Summary The Outreach Recruitment & Retention Specialist reports to the Director, Black Unity Center, which is part of the Division of Equity & Community Inclusion (DECI) at SF State. DECI's portfolio includes Asian American & Pacific Islander Student Services, Black Unity Center, Dream/AB540 Resource Center, Interfaith Programs, Latinx Student Services, and LGBTQ Student Life. The mission of the Black Unity Center (BUC) is to provide Black students, through cross-campus community collaborations and an intersectional, African-centered environment, with transformative, impactful and socially conscious programs that allow them to grow academically, interpersonally, culturally and professionally, in order to advance their recruitment, matriculation, retention and graduation. Under the direct supervision of the Black Unity Center Director and in close, ongoing communication and collaboration with the Office of Undergraduate Admissions & Recruitment, the Outreach Recruitment & Retention Specialist creates, implements, evaluates and continually improves recruitment initiatives to increase the number of first-year and transfer admit students of African descent who matriculate at San Francisco State University (SFSU) on the path to college success. In alignment with SF State's broader strategic enrollment management goals, the incumbent is responsible for planning and delivering programs for establishing and/or sustaining viable pipelines to enhance the recruitment of academically prepared students of African descent through partnerships with K-12 schools, community colleges and other four-year institutions. The incumbent is also responsible for developing precollege programs and events to assist students with topics such as academic preparation, scholarships, financial aid and financial literacy, and admissions/applications processes. The incumbent collaborates closely with on-campus partners such as Black Student Organizations, the Africana Studies Department, Educational Opportunity Program (EOP), TRIO Student Support Services, Metro Academies College Success Program, and other offices/departments within the Student Affairs & Enrollment Management and Academic Affairs cabinet areas. The incumbent educates and collaborates with the public (including but not limited to parents, alumni, public policy entities, community-based organizations, and University stakeholders) regarding admissions requirements, policies, and processes for outreach and recruitment programs for students of African descent, and best practices for the successful matriculation, orientation and first year retention/persistence. Position Information Recruitment & Outreach - Develop and manage a recruitment plan that includes strategically planned and data informed activities to increase the number of students of African descent by working closely with campus partners, community based organizations, and Black student organizations. - Provide direct pre-admissions assistance and follow up for students of African descent who are interested in CSU/SFSU. This includes providing workshops, presentations, and conducting individual and group pre-admissions advising sessions, both on and off campus, and preliminary transcript evaluations. - Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. Conduct follow-up visits and plan/implement recruitment activities in the Spring semester. Provide training and updates for community colleges, K-12, community-based organizations, and SFSU stakeholders related to trends, updates, policy, and process for outreach to and recruitment of students of African descent. - Improve the vital yield activities for both freshmen and transfer admits, providing mentoring to students, supporting student cultural interests and student career planning. Implement new campaigns for pipeline cultivation, outreach, and recruitment events and activities where additional involvement and more targeted/concerted effort can result in improved yield further down the recruitment funnel for students of African descent. - Maintain a thorough and comprehensive knowledge of admissions practices for special populations, and programs and services including, but not limited to, the following areas: Admissions, Educational Opportunity Pathway Programs (EOPP), Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB 540/Undocumented Students, Early Start, New Student Programs, University Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc. Implement timelines and calendars for recruitment events to appropriate Student Affairs & Enrollment Management units, University Housing, Residential Life, Academic Affairs, the Division of Undergraduate Education and Academic Planning. - Work with the Office of Undergraduate Admissions & Recruitment and other campus partners to create SFSU online/ web and print marketing geared to capture students of African descent. Develop promotional emails, videos, presentations and print and other marketing collateral used for recruitment efforts. Capture and post campus events on social media to showcase activities for prospective students and applicants. - Assist in the planning and implementation of on and off campus special events. Represent the Black Unity Center at selected campus, regional receptions, community, and statewide CSU events. - Participate in department meetings and trainings for both the Black Unity Center and the Office of Undergraduate Admissions & Recruitment. Serve on relevant campus committees, programs, and projects as assigned by the Director of Black Unity Center. - Serve as an advisor and resource to campus departments and leadership in their work recruiting and retention of Back students, advancing campus-wide competency and knowledge of high impact practices, strategies, and outcomes. Retention & Academic Success - Works collaboratively with academic support services, such as Undergraduate Advising, First-Year Experience, Tutoring and Academic Support Services, University Library, and more on program development, implementation, and evaluation of co-curricular programming along with faculty in departments and programs utilizing high impact practices, theories, and praxes of social justice, Black student development and retention, as well as racial formative issues. - Provide academic drop-in advising and support to provide resource information and referrals to campus support programs and co-curricular pathways. - Create a retention and academic success communications strategy for first-year and transfer admits that includes, but is not limited to, maintaining website development and dissemination of e-flyers and social media posts. - Plan social and cultural events for first-year and transfer students including a new student welcome and orientation aimed to support and retain Black Students and create community at SF State. - Work with campus partners such as SAEM other resource centers, and the local community to plan, develop and implement a program of activities, including lectures, seminars and workshops. Develop and institutes program evaluation models and data collection for operational reporting purposes. - Acts as liaison to student groups, plans and coordinates programs and events with groups to advance Black student retention at SF State and increase engagement within those groups. - Co-create an on-going events engagement strategy with Black Unity Center's Student Engagement Specialist in consultation with the BUC Director and campus partners. Participate in Black Unity Center' programming and general campus outreach and awareness events and campaigns. - Prepares and presents educational workshops and trainings for students, staff, and faculty, on topics related Black student recruitment and retention. Other duties as assigned Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications - Master's degree preferred. - Particular knowledge of California and the California State University (CSU) higher education environment. - Knowledge of various African/African American histories and cultural realities017 - Knowledge of Student Development, Student Affairs, Student Services and/or Enrollment Services in higher education. - Demonstrated experience with supervising employees. - Strong written and verbal communication skills. - Strong interpersonal skills. - Demonstrated ability to establish and maintain effective rapport with a diverse range of constituencies in culturally responsive/inclusive manner. - Experience in effective program design, planning, and implementation of a major project or activities targeting prospective students, including both first-time freshmen and transfer students. - Knowledge of a wide-range of communication and design applications, including InDesign, Microsoft Office Suite, Drupal, Adobe Creative, page layout software, HTML, email, and social networking applications. - Possession of strong communication skills and the ability to provide information accurately and effectively, both orally and in writing, to large groups and to individuals of culturally and economically diverse backgrounds. - Ability to acquire and maintain current knowledge of K-12, community college, and higher education concerns. - Ability to acquire and maintain current knowledge of community concerns that impact the success of students of African descent in higher education. - Ability to establish and maintain cooperative working relationships with individuals across different communities while carrying out a variety of professionally complex assignments. - Ability to accurately answer prospective student and parent/family questions regarding financial aid, housing, academic majors, student life, and other related concerns. - Thorough knowledge of SFSU, its enrollment management philosophy, policies and procedures, programs, and services. - Excellent time-management skills, ability to work effectively independently, and/or in teams on multiple tasks or projects. Required License/Certification Must possess a valid California Driver's License with no more than three moving violations within the last three years; must be able to obtain a Defensive Drivers Training Certificate after appointment. Must be able to make own transportation arrangements to meet outreach commitments on time if no access to car or possession of a California Driver's License. Environmental/Physical/Special - Must be able to transport and load/unload outreach materials, or arrange for the transportation of outreach materials weighing up to 50 pounds. - Must be able to competently interact with a culturally, ethnically, and racially diverse population of students, faculty, and staff. - Some evening/weekend hours may be required during peak academic periods. - Required to travel to off-campus locations for special activities or conferences. - Ability to accommodate flexible work schedule providing outreach services to students and community agencies. - Must be willing and able to travel distances of 50 miles or more throughout California. - Must travel by air and stay overnight in hotels when attending outreach and recruitment functions and professional development events. - Must be able to arrange own transportation to school visit sites, college fairs, workshops and preadmissions events within California including nights, Saturdays and Sundays. - Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admission events within California. If no access to car, must make their own transportation arrangements to meet outreach commitments on time. - Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: June 24, 2022

Description: Faculty Employment Opportunity POSITION: TEMPORARY LECTURER IN SOCIAL WORK: The Department of Social Work at California State University, Stanislaus invites applications for a full-time lecturer on the Turlock Campus. This is a full-time faculty appointment in our MSW Program beginning Fall 2021. The candidate selected will teach field seminar courses and provide support to the MSW Field Coordinator in educational tasks related to field education. This is a full-time, 9 month, lecturer position. This position is contingent upon the availability of authorized funding. MINIMUM QUALIFICATIONS: A MASTER'S DEGREE in SOCIAL WORK is required. Other minimum qualifications include: 3 YEARS POST MSW EXPERIENCE; Experience as a Social Work Field Instructor/Liaison; Teaching or social service training experience; Interest and competence in teaching and mentoring a diverse student population; Understanding of the service systems, social, and cultural issues in the Central California region; Demonstrated commitment to the pursuit of social justice; Ability to establish networks and collaborate effectively with university, faculty, and students; Awareness of NASW practice standards; Knowledge of the NASW Code of Ethics Basic computer and software knowledge and skills. PREFERRED QUALIFICATIONS: Clinical Social Work License; Familiarity in approaches to supervision; Experience with learning management systems; experience with social work pedagogy; Knowledge of current trends and issues impacting learning in higher education; ability to coordinate varied academic responsibilities, work under pressure, meet deadlines and paperwork requirements. HOW TO APPLY & DEADLINE: A complete application must include an application letter qualifying your interest. Applications must include names, addresses and telephone numbers of three references, a current vita, cover letter and unofficial copies of college transcripts. If you have any questions regarding this recruitment, please contact: Dr. John A. Garcia jgarcia@csustan.edu (209)667-3769 To apply for this position, please click the "Apply Now" button on this page. COMPENSATION: Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package. ABOUT THE DEPARTMENT and THE COLLEGE: The Master of Social Work Program at California State University, Stanislaus is administered and governed as a graduate Department within the College of Education, Kinesiology, and Social Work. The Program is fully accredited by the Council on Social Work Education. The focal concern of the Program is to prepare professional social workers capable of utilizing an integrative practice framework to engage with diverse populations to advance social justice. To learn more about us, visit our Web site at: http://www.csustan.edu/Social_Work/index.htm CAMPUS & AREA: California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. CSU Stanislaus values shared governance: Handbook statement on shared governance EQUAL EMPLOYMENT OPPORTUNITY The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. You can learn more about federal equal employment opportunity protections by accessing the Department of Labor's notices: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and http://www.dol.gov/ofccp/regs/compliance/posters/pdf/Supplement_English.pdf . Individuals with disabling conditions who require accommodation during the recruitment process may contact the ADA Coordinator at (209) 667-3159. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. MANDATED REPORTER PER CANRA The person holding this position is considered a 'mandated reporter' under the California Child Abuse And Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017, as a condition of employment. CLERY ACT DISCLOSURE In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, Stanislaus State annually posts the Campus Security Report. The annual report includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by Stanislaus State; and on public property within, or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as alcohol and drug use, crime prevention, the reporting of crimes, and sexual assault. You can obtain a copy of this report at: https://www.csustan.edu/annual-campus-security-report . Or you may request a printed copy by calling: (209) 667-3572; fax: (209) 664-7011; or email: compliance@csustan.edu . Information regarding campus security reports at other locations can be found at: https://ope.ed.gov/campussafety/#/ CRIMINAL BACKGROUND CLEARANCE NOTICE The university requires a criminal and/or child abuse background check to be completed for many of its new employees, current employees seeking promotional or transfer opportunities, and current employees assigned new duties. Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Failure to consent to any background check will disqualify an applicant from further consideration. Additionally, an applicant who fails to provide the necessary information or who provides false or misleading information may also be disqualified from further consideration. Later discovery of false or misleading information related to the background check may result in the offer of employment being withdrawn or subject the employee to disciplinary action, up to and including termination. Closing Date/Time: Open until filled

Description: Position : Assistant Professor of Child Development and Family Studies Effective Date: August 17, 2022 (Fall Semester) Salary Range: Commensurate with qualifications and experience Application Deadline : Review of applications to begin September 24, 2021. Position opened until filled (or recruitment canceled). College of Health and Human Services Department of Family and Consumer Sciences Required Qualifications: Ph.D. or Ed.D. degree in Child Development, Early Childhood Studies, or closely related field. Degree at time of application or official notification of completion of the doctoral degree by August 1, 2022. Subject matter experience in: Child Development (developmental processes from conception through adolescence, preschool education and administration, field work in child development, parent education), Early Childhood Studies or closely related field Demonstrated potential for teaching at the college level Demonstrated potential for research, scholarly and creative activities specifically related to applied topics such as race and ethnicity in early childhood education, parent education among racially/ethnically diverse populations, and diversity as it applies to working with children and families Demonstrated ability to cultivate and maintain contacts with social service and educational agencies working to support children and their families Demonstrated commitment to working successfully with a diverse student population Preferred Qualifications: Familiarity with current discipline related professional issues and legislation in California and other states Postdoc training in child development and/or family studies Experience in career and academic advising of undergraduates Experience working in and/or conducting research in collaboration with a campus laboratory preschool and infant- toddler center Demonstrated potential in program and curriculum development Demonstrated potential in obtaining internal and external funding Demonstrated potential for leadership in professional organizations related to profession Duties: Teach courses in, but not limited to guiding young children, environments for infants/toddlers and preschool children, prenatal development and infancy, fieldwork with infants/toddlers and preschool children, and parent education. [Mode of instruction may include in-person, hybrid, online, and/or any combination thereof.] Advise Child Development and Family Studies students Participate as a faculty advisor for student groups Participate in curriculum and program development and keep content current Serve on theses/directed project committees Conduct a consistent program of scholarly research and/or creative activities Actively participate in professional organizations Actively participate in committee responsibilities at the program, department, college, and university levels Responsibilities normally associated with a university teaching position Participate on the advisory board for the program, partner institutions, and/or discipline related community or professional organizations CSULB seeks to recruit faculty who enthusiastically support the University's strong commitment to the academic success of all of our students, including students of color, students with disabilities, students who are first generation to college, veterans, students with diverse socio-economic backgrounds, and students of diverse sexual orientations and gender expressions. CSULB seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the People of California, to maintain the excellence of the University, and to offer our students a rich variety of expertise, perspectives, and ways of knowing and learning. Information on excellent benefits package available to CSULB faculty is located here: https://www2.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf How to Apply - Required Documentation: An Equity and Diversity Statement about your teaching or other experiences, successes, and challenges in working with a diverse student population (maximum two pages, single-spaced). For further information and guidelines, please visit: http://www.csulb.edu/EquityDiversityStatement Letter of application addressing the required and preferred qualifications CV Copy of transcript from institution awarding highest degree Three references (to be contacted for confidential letters of recommendation should you reach the finalist stage ) Finalists should be prepared to submit an official transcript (e-transcript preferred, if available) How to Apply: Click Apply Now icon to complete the CSULB online application Requests for information should be addressed to: Dr. Wendy Reiboldt, Professor and Department Chair California State University, Long Beach Department of Family and Consumer Sciences 1250 Bellflower Boulevard Long Beach, CA 90840-0501 E-Mail: wendy.reiboldt@csulb.edu EMPLOYMENT REQUIREMENTS: A background check (including a criminal records check and telephone reference check with most recent employer) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. ____________ CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race or ethnicity (including color or ancestry), nationality, religion or religious creed, gender (or sex), gender identity (including transgender), gender expression, sexual orientation, marital status, disability (physical or mental), medical condition, genetic information, age, veteran or military status. CSULB is an Equal Opportunity Employer. Closing Date/Time: Open until filled

Description: FACULTY EMPLOYMENT OPPORTUNITY DEPARTMENT OF HOSPITALITY, RECREATION AND TOURISM Part-Time Lecturer Pool Position POSITION AVAILABLE : One or more temporary, part-time lecturers for a pool from which instructors will be considered for appointments as they become available for Fall Semester 2021, and/or Spring Semester 2022. THE DEPARTMENT : The Hospitality, Recreation and Tourism Department at California State University East Bay prepares students to graduate as leaders in the field of hospitality, recreation, tourism management and recreation therapy. Our program provides opportunities for 4-year, transfer, international, and non-traditional students. Courses are offered in a variety of formats including online, in-person, and hybrid to accommodate full-time, part-time, and online-only students. Learning occurs through both experiential learning and practical theoretical application. Experiential learning experiences include course projects, event planning, tours, site visits, service learning, and internship experiences. The program supports the development of students' leadership, communication, technical, data-driven decision-making, and critical thinking skills through immersion in the industry-relevant curriculum. DUTIES OF THE POSITION : The Department of Hospitality, Recreation and Tourism is seeking part-time lecturers to teach in the areas of recreation, hospitality, recreation therapy, and tourism. Please note that teaching assignments at California State University, East Bay include courses at the Hayward, Concord, and Online campuses. RANK AND SALARY : Lecturer. Salary is dependent upon educational preparation and experience. Position appointment is subject to budgetary authorization. DATE OF APPOINTMENT : Fall Semester begins August 17, 2021 and Spring Semester begins January 21, 2022. QUALIFICATIONS : A Master's degree is required to teach lecture-based lower division courses, with a minimum of at least one degree (BS or MS) in Hospitality, Recreation, Recreation Therapy, Tourism, or a directly related field. PREFERRED : Management experience in one of the industries is highly preferred. APPLICATION DEADLINE : Positions open until filled. Applications are considered on a continuous basis. Those presently in the pool, whether teaching or not, must submit a new application for the new academic year, and a current vita. All new applicants must submit (1) a letter of interest, (2) a complete and current vita, (3) an academic application through PageUp ("Apply Now"), and (4) two letters of professional recommendation. Note: California State University, East Bay hires only individuals lawfully authorized to work in the United States. All offers of employment are contingent upon presentation of documents demonstrating the appointee's identity and eligibility to work in accordance with provisions of the immigration Reform and Control Act. A background check (including a criminal records check and prior employment verification) must be completed and cleared prior to the start of employment. CSUEB is an Equal Opportunity Employer and does not discriminate on the basis of age, race, color, national origin, sex, sexual orientation or disability. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Closing Date/Time: Open until filled

Description: Position Summary The Enrollment Services Communications Office oversees all internal and external communications (publications, websites, marketing and informational campaigns, etc.) to the campus and community regarding enrollment topics, including recruitment, admissions, advising, and registration. In addition, the ES Communications Office supports all specialized recruitment activities by implementing effective communication and marketing plans and collaboratively on all marketing materials. Under the direct supervision of the Director of Communications of Enrollment Services, Admin I, the Communications and Customer Relations Management (CRM) Analyst is responsible for managing the daily functions of the CRM and email systems inclusive of processes and procedures, troubleshooting, user permissions, data integrity, surveys, mail exports, complex filter development and quality checks (suspect duplicates). Responsibilities include monitoring the effectiveness of all communication associated with the CRM and email systems, future communication tools, improvement of communication flows, managing the overall integrity of the CRM and email system data, while at the same time working to implement processes that ensure that data entry and updates are accurate, maintaining the integrity of all planned communication (CRM) deliveries, including quality checks to determine if target markets are receiving the information as planned. The Communications and CRM Analyst works in close collaboration with all areas within Enrollment Services and across campus when necessary. This position is also responsible for assessing how changes in outside data sources could affect the function of the CRM, email system, and any additional communication related tools. The Communications and CRM Analyst also anticipates when new communication tools are needed and researches, plans, and serve as a point of contact with necessary vendors who may provide a solution to the need of a new communication tool. In addition, the Communications and CRM Analyst is responsible for leading all training efforts for CRM and email system users to ensure effective and appropriate use of CRM system, email system, and any future communication tools. This includes developing and maintaining a CRM user training manual, scheduling and leading face-to-face training sessions with users and being the point-of-contact for all CRM and email system inquiries and troubleshooting. This also requires keeping up-to-date of any external or internal change and alerting users, planning and anticipating their needs for additional training. Internal changes could include changes to the internal makeup of the system, software updates, and new features/releases. External changes could include the need to add new attributes to an increasingly complex CRM system that contains all past and present undergraduate student records (students who applied, prospective students, current students, alumni), the need to exclude or add certain groups, a change in external data sources, as well as any additional changes. The Communications and CRM Analyst also oversees all email and Message Center requests received from departments and manages the process associated with approval, data collection, and communication based on the targeted audience and knowledge of the SDSU email policy, SIMS/R, Apex, email sending system, FERPA, CAN-Spam Act, GDRP, and any additional knowledge needed. When changes occur to any of these areas, this position anticipates and plans the effect that it will have on department emailing procedures, implements these changes, and then communicate that information to requestors. The Communications and CRM Analyst works with key stakeholders within Enrollment Services and across campus when needed with regards to email communication and Message Center (SDSU WebPortal, Peoplesoft, or CRM) needs to prospective students, current students, and alumni in various forms including if their communication meets email policy, event management, telemarketing needs, audience targeting, providing engagement metrics, and providing analysis of those engagement metrics when needed. For more information regarding Enrollment Services, click here . This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications • Two years of experience with Slate CRM, particularly managing contact data. • Knowledge of SIMS, Peoplesoft and/or other student databases. • Ability to expand knowledge of digital marketing trends in higher education Specialized Skills Bachelor's degree and a minimum of 3-5 years experience in higher education institutional research and/or a unit responsible for complex student data analysis Comprehensive knowledge of the university infrastructure Detailed understanding of ES workflow processes and data processing jobs Familiarity with SIMS/R table structure and data (SDSU student information system) and/or Peoplesoft data Knowledge of SIMS/R and/or Peoplesoft coding and operations Ability to query SIMS/R and/or Peopleosft data using ACCESS or other query language Expert familiarity with filter creation in a CRM system Familiarity with HTML Familiarity with setting up APIs Experience with building basic queries Experience with managing processes to ensure data integrity and clean data Experience with training professional staff on how to use a CRM Experience using Microsoft Office, with expert use of Excel and Access Ability to convey a large amount of data into meaningful analysis for various stakeholders Ability to work collaboratively with a diverse staff Ability to analyze operational and procedural problems and develop and evaluate solutions Compensation and Benefits Starting salary upon appointment not expected to exceed $5,000 per month. CSU Classification Salary Range: $3,897 - $7,051 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on September 7, 2021. To receive full consideration, apply by September 6, 2021. The position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act . A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Rachael Stalmann at rstalmann@sdsu.edu or at 619-594-9436. Closing Date/Time: Open until filled

Description: Service Desk Consultant ITC-Career Posting Details Priority Application Date (Posting will remain open until filled): 9/9/2021 Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Information Resources & Technology (IRT) provides essential information technology services for campus operations and innovative technology solutions to facilitate the accomplishment of strategic campus goals. The position reports to the Director of Customer Services and Experience, and plays an integral role in providing easily accessible technical service delivery to the university. The IRT Customer Service Consultant works as a member of the IRT Service Desk team, with a focus on the quality and thoughtfulness of the customer experience. The incumbent is selectively cross trained to ensure continuity of service to the campus user community with a focus on faculty, staff, and student assistance. This position is responsible for delivering information and support for IRT services in multiple modalities. The incumbent works within the Service Desk to develop support materials relating to new or updated IRT provided applications and services. IRT actively engages our campus community to deliver high-quality services and innovative solutions that meet current and future technology needs. The IRT team is committed to communicating clearly, operating transparently, and taking a data-driven approach to continuous improvement. Note: All IRT employees should be familiar with the mission of the University, the University Strategic Plan, and the campus information technology strategic plan. FLSA : Exempt CSU Classification Salary Range : $4,372 - $10,792 per month Hiring Range : $4,372 - $7,000 per month Salary Grade/Range : 2 Recruitment Type : Regular Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday-Friday, 8am-5pm; other hours as required. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. www.csus.edu/irt Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Required Qualifications Education/Experience: 1. Bachelor's degree from an accredited university, or equivalent experience. 2. Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students. 3. Demonstrated experience taking complex information or research and presenting it in a structured, user-centered fashion. 4. Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines. 5. Experience assessing user needs and providing appropriate support. Knowledge, Skills, Abilities: 6. Demonstrated problem solving skills. 7. Excellent writing and communication skills. Conditions of Employment - Ability to pass background check Preferred Qualifications 8. Two years experience working in a communications or customer service capacity. 9. Experience in supporting people in a technology rich environment. 10. Experience with agile project management principles. 11. Knowledge of the principles of human-centered design. 12. Knowledge of best practices in writing content and developing materials for the web. Required Licenses/Certifications none Documents Needed to Apply Resume, cover letter About Sac State Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital," is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: " As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. " As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/disability-parental-leave.html#reasonable-accommodations-interactive-process . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected c andidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency ( i.e . H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled

Description: Working Title: GPO Support Specialist - CCE Supported Programs Classification Title: Administrative Support Coordinator II Posting Details Priority Application Deadline (Posting will remain open until filled): Monday, September 20, 2021, 11:55 p.m. Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary: The College of Business (COB) Graduate Program Office (GPO) serves prospective and current students, applicants, and alumni in both state and CCE supported graduate programs through recruitment and welcome events and programs, academic advising, academic support, recognition of student achievement, professional development events, networking opportunities, co-curricular engagement, and daily communications. The COB GPO Office unit is also responsible for student recruitment, admissions, increasing enrollment of underserved and underrepresented groups, business career services, student retention, and alumni relations. The GPO Support Specialist works in the College of Business under the Director of Graduate Programs (DGP). The incumbent reports directly to the DGP with the focus on the College of Continuing Education (CCE) Supported graduate programs including the Executive MBA, Online iMBA, MS Accountancy, MS Business Analytics, and MS Finance programs. Under the general direction of the DGP in COB, the GPO Support Specialist provides academic and administrative support to the CCE supported programs and Business Career Services. The GPO Support Specialist will be the primary point of contact who receives students, faculty, staff, off-campus guests and visitors, and also prepares a variety of documents. Works with numerous other university departments such as CCE, Student Payroll, Office of Graduate Studies(OGS) , University Print & Mail, and Purchasing to ensure that a wide scope of projects and transactions are completed effectively and timely and professionally. The ideal candidate will be required to present a professional, congenial, knowledgeable countenance, will have superior interpersonal and verbal communication skills, and will have the ability to multi-task. FLSA : Non-Exempt - This position is covered by health benefits, and is non-exempt, (eligible for overtime compensation) according to the Fair Labor Standards Act. CSU Classification Salary Range : $3,352 - $5,639 per month Hiring Range :$3,352 - $5,639 per month Recruitment Type : Temporary. Appointment is temporary and renewable. Reappointment is contingent on funding, work performance, and recommendation of supervisor. May become permanent after a period of time specified by MOU. Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday-Friday, 8am-5pm; some early mornings, nights, and weekends as needed to meet business need. Some travel required. Conflict of Interest: The duties of this position may include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate may be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter." Department Information: The California State University, Sacramento - College of Business (COB) develops engaged, responsible, and inclusive leaders that enrich communities around the world. The Faculty in the COB are committed to providing the highest quality of education and serving as resources to its students. Founded in 1947, the COB offers four graduate degrees and one undergraduate degree. The COB has been accredited by the Association to Advance Collegiate Schools of Business (AACSB), the world leader in business school accreditation and a hallmark of excellence achieved by only 5% of colleges worldwide, since 1963. The COB is located in California's vibrant capital city, Sacramento. For more information on the college of business Administration, please visit: http://www.csus.edu/cob/ Minimum Qualifications: Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Required Qualifications: Experience 1. Coordination of entire clerical and administrative support functions and/or performance of administrative work in a large/complex academic, administrative or program office, and/or in a higher-level administrative office. 2. Experience in administrative work involving the evaluation and recommendations related to operational and procedural matters. 3. Experience with large scale, complex projects with broad, visible impact that involve coordination with other departments in terms of planning and implementation. 4. Experience with coordination of events. General Knowledge, Skills and Abilities 5. Excellent interpersonal skills 6. Excellent time management skills 7. Ability to manage multiple projects and priorities with competing deadlines. 8. Thorough mastery of English grammar, punctuation, and spelling. 9. Ability to make independent decisions on day-to-day operations 10. Expertise in using office software packages, technology, and systems such as Microsoft Office Word, Excel, Outlook, Teams 11. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. 12. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. 13. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. 14. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. 15. Ability to maintain confidentiality. 16. Ability to review student academic records and relate them to course requirements. 17. Ability to provide lead work direction to student staff 18. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. 19. Ability to effectively write and present own reports. 20. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. 21. Ability to use negotiation and persuasion skills to achieve results and expedite projects. 22. Conditions of Employment: Ability to pass background check. Preferred Qualifications: 23. Experience with University academic and financial computing environments., e.g., CRM systems, CFS-Financials, CMS-Human Resources/Student Administration and Data Warehouse (SacVault); knowledge of the university infrastructure, policies, and procedures. 24. Experience reviewing student applications and providing guidance to prospective students, current students and alumni. 25. Experience coordinating and conducting student outreach and recruitment events. 26. Experienced with Data analysis using MS Access and Excel. Knowledge of web based programs and software. 27. Ability to provide project support for the CCE supported programs for The Association to Advance Collegiate Schools of Business (AACSB) reporting data and documents Required Licenses/Certifications: none Documents Needed to Apply : Resume, cover letter About Sac State Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital," is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: " As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. " As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit https://www.csus.edu/administration-business-affairs/human-resources/work-at-sac-state.html Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/disability-parental-leave.html#reasonable-accommodations-interactive-process . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled

Description: The Women's, Gender & Queer Studies Department in the College of Liberal Arts at California Polytechnic State University, San Luis Obispo, is seeking Assistant Professor in Feminist/Queer/Trans* Dis/Ability Studies. The Women's, Gender & Queer Studies Department at California Polytechnic State University (Cal Poly) in San Luis Obispo, CA seeks applications for a full-time (academic year), tenure-track assistant professor with a specialization in feminist, queer, and/or trans* dis/ability studies, with a particular focus on critical approaches that emphasize dis/ability as a social situation and a political process; consider dis/ability in the context of settler colonialism, cisheteropatriarchy, and racial capitalism; and center the knowledges and experiences of people with dis/abilities, studying cultural and artistic productions, social, cultural, and/or political theories, public laws and policies, professional practices, and/or everyday life. Applicants must have graduate training in Women's, Gender & Queer Studies and/or Dis/Ability Studies, which can come from a range of disciplinary homes, and should approach scholarship and teaching from interdisciplinary perspectives. Candidates must demonstrate: 1) an ongoing commitment to scholarly inquiry, education, and activism in critical feminist, queer, and/or trans* studies that utilizes an integrative approach, exploring the intersections of gender, sexuality, dis/abilities, race, ethnicity, socioeconomic class, religion, citizenship status, and other social categories within local, regional, national, and transnational networks and contexts; 2) the ability to collaborate with students/faculty/staff both from within the College of Liberal Arts and across the university; and 3) a record of and commitment to working to ensure an equitable and inclusive campus for all. The successful candidate must also have the ability to work effectively with students, staff, and faculty from a diversity of racial, ethnic, socioeconomic, and other cultural backgrounds. Candidates are expected to demonstrate a commitment to, or potential for, teaching excellence and scholarly activity at the university level and will teach WGQS core courses that contribute to the Women's & Gender Studies minor and/or the Queer Studies minor; new and existing courses in Dis/Ability Studies; and courses that contribute to the university's general education curriculum. Candidates should also demonstrate experience with and/or interest in curriculum and program development, especially via collaborations across departments, colleges, and/or additional institutional units. Cal Poly strongly values diversity, equity, and inclusion (DEI), especially in the classroom and among its areas of study. This position is part of a college-wide cluster of searches designed to increase curricular coverage of areas related to DEI, as well as to promote inclusive and equity-minded teaching strategies across the university. Successful candidates will be expected to contribute to the college's goals in these areas. The other searches in this cluster are for positions in the following disciplines across campus: Rhetoric (Communication Studies) African American Literature (English) World History (History) Public Policy (Political Science) Counseling/Clinical Psychology with Cultural & Linguistic Competency (Psychology & Child Development) International Political Economy (Social Sciences) Latinx Studies (Ethnic Studies) Candidates selected through this cluster hire will be given start-up funds to support their DEI work. Once hired, candidates will collaborate with their dean and others to develop a plan for utilizing these funds for supplemental compensation, assigned time, and/or professional development activities. The successful candidate will be expected to utilize Cal Poly's Learn-by-Doing pedagogy, which integrates project-, problem-, and service-based individual and collaborative learning experiences in curricular, co-curricular, and extra-curricular contexts that are designed to create intersections between theory and practice. Cal Poly is committed to the teacher-scholar model. As teachers, faculty members are expected to exhibit strong pedagogical skills and to remain proficient and current in their disciplines. As scholars, faculty should be engaged in scholarly and creative work that is of very high quality as evidenced by external peer review. As colleagues, it is appropriate for faculty to perform service activities at all levels of the university. At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer. REQUIRED QUALIFICATIONS A Ph.D. from an accredited institution in Women's, Gender & Queer Studies, Dis/Ability Studies, or a closely related field with graduate training in WGQS and Dis/Ability Studies, and with an area of specialization in feminist, queer, and/or trans* dis/ability studies, is required and must be conferred by the time of appointment. Candidates should demonstrate potential for or evidence of successful college-level teaching experience and successful scholarly activity. Demonstrated experience and commitment to student-centered learning and teaching, as well as the ability to collaboratively work in multidisciplinary settings is required. Demonstrated proficiency in written and oral use of the English language is required. PREFERRED QUALIFICATIONS Preference will be given to those with two or more years of college-level teaching experience in WGQS, Dis/Ability Studies, or a closely related field are preferred. In addition, we are interested in candidates who integrate (or have the potential to integrate) partnerships with California-based communities, as well as candidates with a track record of (or potential for) securing external funding related to their teaching, scholarship, and/or service/engagement, and we are also especially interested in applicants who have experience in working with students from underrepresented groups in research, teaching, service, advising, mentoring, and/or the community. Preference will also be given to those with experience in working with diverse populations and fostering a collaborative, supportive and inclusive environment. Preference will also be given to those with relevant work experience and those who bring professional capabilities. SPECIAL CONDITIONS The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly, San Luis Obispo. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Note: Cal Poly cannot deny an applicant a position solely or in part due to a criminal conviction history until it has performed an individualized assessment and linked the relevant conviction history with specific job duties in the position being sought. Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to Cal Poly or individuals in the university community. For health and well-being, Cal Poly is a smoke & tobacco-free campus. The university is committed to promoting a healthy environment for all members of our community. The California State University system is requiring that all employees and students accessing campus be fully vaccinated against the coronavirus by September 20, 2021. Accordingly, you may be required to show proof of vaccination by your start date. You can find more information here . HOW TO APPLY To apply, please attach to your electronic application 1) a cover letter; 2) vita; 3) unofficial transcript(s); 4) statement of teaching philosophy; 5) statement of demonstrated commitment to DEI in teaching, scholarship, and/or service; and 6) a writing sample indicative of area of scholarship. In the cover letter, the applicant should address the feasibility of conducting a research program within the context of a primarily teaching-oriented undergraduate institution. In the statement of demonstrated commitment to DEI in teaching, scholarship, and/or service, the applicant should describe past experience and contributions to DEI efforts; the impact on students, faculty, staff, and/or your field; and a description of how they will demonstrate a commitment in these areas in teaching, research, and/or service at Cal Poly; please upload the DEI statement under 'other' in the online recruitment site . Please also be prepared to provide three professional references with names and email addresses when completing the application. Cal Poly will directly solicit letters from the individuals listed by applicants. Official sealed transcript showing highest degree earned will be required prior to appointment. This position is open until filled. REVIEW BEGIN DATE: October 15, 2021. Applicants with complete files by the Review Begin Date will be given full consideration. Closing Date/Time: Open until filled

Description: Job Summary On-Site Support Specialists deliver outstanding customer service and support for technology installed in university classrooms and for staff computers, printers and peripherals. Incumbents analyze and diagnose user needs, make recommendations and quickly resolve problems; ensure assigned systems and services are properly maintained and fully operational; prepare and deliver effective documentation, presentations and training to a variety of end users; and proactively look for systematic improvements and opportunities to optimize workflows. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 100 professionals works in a dev/ops environment to shape the technology landscape at Cal Poly. Key Qualifications Demonstrated ability to translate technological solutions into terms understandable by a variety of users; demonstrated ability to work with technical and non-technical staff to identify user requirements and translate them into technology-based solutions. Demonstrated ability to research and evaluate new technologies and software to meet user needs and to use creative problem-solving skills and apply effective technical solutions. Ability to apply campus information security policy and standards to develop specific security requirements. Ability to apply security models and frameworks to ensure appropriate security is maintained. Excellent verbal and written communication skills, including the ability to prepare and deliver formal and informal documentation, presentations, and training to a variety of end users. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Education and Experience Bachelor's degree and two years of relevant experience Additional qualifying experience may be substituted for up to two years of required education on a year-for-year basis Salary: Anticipated Hiring Range: $65,000 - $85,000 per year Classification Range: $52,464 - $129,504 per year Cal Poly Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H1-B visas). Positions are posted for a minimum of 14 calendar days. Closing Date/Time: Open until filled

EXAMPLES OF DUTIES / KNOWLEDGE & SKILLS Prepares correspondence, revises and edits a variety of project reports. Ensures and maintains integrity and accuracy of documents. Prepares and/or processes a variety of correspondence, applications, packets, client notifications, and reports; disseminates information to appropriate parties. Schedules, participates in, and sets up meetings, which includes: preparing agendas, disseminating meeting information, scheduling conference rooms, sending out meeting reminders, preparing and assembling meeting materials, taking meeting minutes, and preparing and disseminating meeting minutes. Provides customer service to the general public, internal staff, and/or vendors, responds to inquiries, and provides information. Performs other duties of similar nature and level as assigned. KNOWLEDGE/SKILLS: Knowledge of: Standard office practices and procedures, including filing and the operation of standard office equipment. Electronic document control and records management. Standard office computer software (Microsoft Office products). Correct business English, including spelling, grammar and punctuation. Record keeping principles and practices. Customer service principles. Skill in: Maintaining databases. Performing specialized records management support work. Preparing a variety of business correspondence and reports. Operating office equipment, including computers and associated software. Planning, prioritizing, organizing, and meeting changing deadlines. Scheduling and coordinating meetings and events. Handling confidential information with discretion. Providing customer service. Establishing and maintaining effective work relationships with staff, co-workers and the public. Performing multiple tasks simultaneously. Maintaining a variety of records, files, and documents. Preparing meeting agendas and minutes. Communicating in order to interact with co-workers, supervisors, and general public at a level sufficient to exchange or convey information and to receive work direction. Contributing effectively to the accomplishment of the team or work unit goals, objectives and activities. PHYSICAL DEMANDS / WORK ENVIRONMENT Positions in this class typically require: fingering, grasping, talking, hearing, seeing and repetitive motions. Valley Metro complies with ADA/EEOC requirements with respect to reasonable accommodations for people with disabilities. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus three (3) years of experience in general clerical/secretarial experience. Education and or experience will substitute for the minimum qualifications Notes to Applicants COVID -19 call center-individuals in these positions will support the call center to provide information to callers on both COVID -19 testing and COVID -19 vaccine information. These positions will work within the call center located at 7201 Levander Loop, Bldg. E Austin, Texas 78702. When public health responds to an emergency, you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than Austin Public Health. Additional Knowledge, Skills and Abilities: Skill in perceiving and reacting sensitively to the needs of others. Ability to maintain strict confidentiality of required HIPPA and other Texas privacy laws. Application of good knowledge of current cultural, social, economic and public health issues and community demographics. Interacts with clients, community partners and co-workers with fairness and equity and deliver services free of bias or prejudice. Ensure the health and safety of the community within ability and resources and treat the diverse customers with thoughtful listening and respect. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. Please ensure that the email address and contact information you provide is current, secure and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Any Personal Protective Equipment ( PPE ) needed will be provided. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. Pay Range $18.00 Hours 8:30am - 5:00pm, Monday- Friday. Job Close Date 11/08/2021 Type of Posting External Department Austin Public Health Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Clerical Location 7201 Levander Loop, Bldg. E Austin, Texas 78702 Preferred Qualifications Previous Call Center experience Multi or Bi-lingual Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Greets visitors, handles their inquiries, and directs them to the appropriate person. Answers multi-line telephones, or two-way radios and directs calls or takes messages. Maintains office supply inventories by placing orders. Schedules and coordinates meetings. Distributes, disperses, and reconciles petty cash requests. Types letters, memos, forms and other correspondence. Picks up, sorts and delivers mail to appropriate person. Files and retrieves documents, records and reports. Maintains records, enters data and retrieves data as needed. Analyzes and interprets data and prepares reports. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques and methods. Knowledge of city practices, policy and procedures. Skill in oral and written communications. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from an accredited high school or equivalent, plus three (3) years of experience in general clerical/secretarial experience. Education and or experience will substitute for the minimum qualifications. Do you meet these Minimum Qualifications? Yes No * If identified as the top candidate, do you agree to a Criminal Background Investigation? Yes No * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know * If you answered yes to the question above, please describe your experience. (Open Ended Question) * Are you available to work after-hours/weekends as needed, including but not limited to incident-response and project-work? Yes No * Select the statement that best describe