132 Customer Service jobs

As an Airline Baggage Service Agent with Pacific Aviation you will be part of a fast growing company that specializes in providing personalized service to some of the world's finest airlines. Compensation: $ 15.60 per hour + Free Medical + Excellent Benefits Employment Type: Part Time and Full Time Requirements Minimum 3 to 6 months as Baggage Service Agent. Knowledge of World Tracer Program required. Must be able to communicate effectively (verbal and written), perform tasks independently, handle cancelations and or delayed flights and work well under pressure. Must be able to lift up to 50 pounds, assist and guide airline passengers in person and on the phone with baggage enquiries that relate to luggage that is damaged, lost and delayed. Follow up on pending claims (AHL, DRP, and OHD). Knowledge of LAX Airport Terminals is required. (Departure, Arrival, Bag room and Interline Areas). Coordinate baggage deliveries and solve baggage issues in a timely and professional manner. OTHER REQUIREMENTS Must be legally authorized to work in the United States Of America (USA) Computer Literate Fluent in English Available to work weekdays, weekends and holidays. AM and PM Shifts

Job Details Level : Entry Job Location : Mercury Air Cargo (AVION) - Los Angeles, CA Salary Range : $15.70 Hourly Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

Job Details Level : Entry Job Location : Mercury Air Cargo (AVION) - Los Angeles, CA Salary Range : $15.70 Hourly Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

We Service Private Jets! Training Provided! Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team. Expectations: Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. Arranging services including hotel, catering, and ground transportation. Coordinating aircraft services, such as fuel and hangar storage. Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educating customers on available services, promotions and programs. Processing customer invoices. Answering customer questions and resolving issues as necessary. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal, and written communication skills. Proficient computer skills. Must possess a valid state Driver's License. Previous customer service experience preferred. Previous FBO experience a plus. An Equal Opportunity Employer M/F/Disability/Vet

Job Details Level : Entry Job Location : Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range : $15.70 Hourly Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

Introduction Applications in this recruitment are screened on a weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. *Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. Upon successful completion of a foreign language proficiency exam, an additional 5% Bilingual Pay will be paid to employees who use a second language on a regular basis in the normal course of business.  Click  here for more information on Spanish bilingual opportunities. POSITION INFORMATION Placer County Health and Human Services is currently recruiting for permanent and extra-help/temporary* positions in the classification Client Services Practitioner II (Master Degree Social Worker/Clinician) for case management assignments in the Adult System of Care, Children's System of Care and Public Health divisions.  Your application materials and assignment preference(s) may be used by the hiring authority in selecting candidates for interview. Client Services Practitioners perform a broad spectrum of duties ranging from providing direct services/case management support to those faced with difficult situations, emotional stresses, or significant change in their lives to clinically diagnosing emotional, behavioral or mental health disorders in individuals. Not only do Client Services Practitioners assist individuals to cope with the situation at hand, they advocate for them and seek out valuable resources and other means of support for the affected person(s).  DEFINITION To provide responsible and professional social services and/or clinical treatment of an advanced nature to a variety of clients with identified needs including clients with mental health concerns, diagnosed mentally ill clients, substance abusers and/or clients who are homeless; to provide counseling to individuals and groups; to perform crisis intervention as appropriate; to participate in the development and implementation of various treatment and outreach services; to investigate, supervise and to place minors in need of protective services; to provide outreach engagement; to develop, coordinate and monitor community-based programs; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the full journey level class within the Client Services Practitioner series.  This class is distinguished from the Client Services Practitioner I by the assignment of the full range of duties.  Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. SUPERVISION RECEIVED AND EXERCISED Receives direction from a program supervisor or other designated management position. May exercise technical and functional supervision over clerical, technical, para-professional and/or other professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and administer long or short term treatment plans requiring comprehensive professional knowledge with the goal of improving or restoring individual or family functioning; may include clinical treatments and may determine appropriate method of treatment intervention including program modification. Participate in and/or conduct comprehensive individual and family psychosocial assessments for problem identification and diagnosis; determine acuity of need and recommend appropriate program placement; provide crisis counseling to include authorization for 72-hour emergency in-patient admission as necessary. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Investigate, intervene and provide a variety of professional services to children or other special needs clients, in circumstances in which the client's physical or emotional welfare is involved including cases of neglect, emotional/behavioral problems, physical/mental disabilities, child welfare, court services, or other conditions that may adversely affect the client. Participate in and/or conduct group, family and individual therapy to include marital and/or family counseling as appropriate to effect positive rehabilitation, solutions, and/or life improvements. Provide highly skilled professional services in counseling, adult and child protective services, family services, community organization, social research and related areas. Perform case management duties including treatment plan monitoring, advocacy, referral and linkage to other needed services and crisis interventions; establish and maintain casework records and documents in accordance with departmental and statutory regulations and procedures; and prepare relevant correspondence and reports, including court reports and/or testimony. Provide outreach, education, and professional consultation to the community, the general public, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups, referrals, and the general public. Provide operational oversight of residential facilities or community-based programs to include the administration of budgets as assigned; prepare grant proposals and reports and monitor program activities and expenditures. Conduct home visits; transport clients; and assist with client's financial, budget and daily living activities as appropriate. Develop, maintain and participate in an inter-agency and community networking/referral system; evaluate client needs relative to appropriate program referrals; maintain close communication with contract providers and community service agencies to ensure treatment plan and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the applicant's responsibility to identify in their application materials how they meet the Minimum Qualifications listed below. Experience: Two years of responsible casework or clinical experience performing duties similar to a Client Services Practitioner I with Placer County. Training:  A Master's degree from an accredited college or university with major course work in social work, psychology or counseling which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners. License or Certificate: May require possession of a State of California license as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC). KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and the multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development and living relationships. Develop and implement community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Principles and practices of casework, including objectives, clinical diagnosis and appropriate documentation. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Physical, social, mental and substance use disorders impact on individual personality and behaviors. Role of social service agencies, both public and private. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, risk and safety assessments. Standard and accepted investigative and interviewing techniques and methods. Principles used in preparing grant proposals. Modern office procedures, practices and methods as well as designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation, and grammar in both oral and written forms. Policies and practices of County's Health and Human Services Department as it relates to assigned program area and client services. Community and consultative resources available, both public and private. Pertinent federal, state and local statutes and regulations governing public health and welfare services. Ability to: Understand and carry out a variety of complex oral and written instructions in an independent manner. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately to include routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. Develop appropriate treatment plans for a variety of client needs and situations. Perform a variety of professional duties in an independent manner to include all levels of problem-solving and decision-making models. On a continuous basis, know and understand all aspects of the job and observe safety rules and practices; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable department policies and procedures to applicants and clients. On a continuous basis, sit for long periods of time or while driving; intermittently walk, stand, bend, squat, kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training and experience will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination, which may include a drug screening and possibly a psychological evaluation, sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S.  For some positions, applicants may also be required to submit proof of age, undergo a background investigation and/or be bonded. SUBSTITUTE LISTS The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification.  For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please visit our website at: http://www.jobaps.com/placer/sup/abfreenames.asp . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS The following information represents benefits currently available to permanent Placer County employees and may be subject to change.  It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view benefits for Professional bargaining unit Closing Date/Time: Continuous

COUNTY OF LOS ANGELES PROBATION DEPARTMENT TRANSFER OPPORTUNITY JOB NUMBER: TRPB1881-04 TYPE OF RECRUITMENT LATERAL TRANSFER (NON-COUNTY EMPLOYEES ARE NOT ELIGIBLE TO APPLY) The Probation Department'sAdministrative Services Bureau, is seeking a well-qualified individual to fill the position of Departmental Civil Service Representative in the Employee Relations Unit. Permanent County of Los Angeles employees who have passed their initial probationary period and are currently holding the payroll title of Departmental Civil Service Representative are invited to submit their resume, copies of their last two (2) performance evaluations, and time history report (prime variances only) for the last two (2) years to: Faviola Gonzalez Human Resources Division Examinations and Recruitment Unit 9150 East Imperial Highway Downey, CA 90242 Phone: (562) 382-2238 Please email documents to: Faviola.Gonzalez@probation.lacounty.gov with the subject line "Departmental Civil Service Representative- Employee Relations." All submitted documents will be evaluated and only the most qualified candidates will be scheduled for an interview. Successful candidates must complete a background check which includes a review of their official personnel folder and reference checks. Essential Job Functions Investigates and responds to complex grievances relating to Human Resources matters such as payroll, promotion, and transfer issues Reviews proposed grievance responses and consults with management on appropriate handling of grievance procedures Meets with labor organizations to consult on proposed new policies and directives Drafts and enters into stipulated agreements and settlements if agreements and settlements are in the best interest of the Department Provides advice and instruction to departmental managers in all matters related to the memoranda of understanding between the County and the department's labor organizations Prepares and presents cases for Employee Relations Commission arbitrations regarding lower level (5 days and under) discipline by interviewing witnesses, assembling evidence, analyzing information, developing a strategy of presentation, preparing briefs, motions, and oral arguments, and examining and cross-examining witnesses. Requirements DESIRABLE QUALIFICATIONS Graduation with a Juris Doctor Degree Strong organizational skills Strong verbal and oral communication skills Ability to analyze data Excellent writing skills Permanent County of Los Angelesemployees that have passed their initial probationary period andcurrently hold the payroll title of Departmental Civil Service Representative. THIS IS NOT A BULLETIN FOR A CIVIL SERVICE EXAMINATION. Additional Information This vacancy is located at: Probation Department Headquarters 9150 E. Imperial Hwy. Downey, CA 90242 Closing Date/Time:

Job Details Level : Entry Job Location : Mercury Air Cargo (AVION) - Los Angeles, CA Salary Range : $15.70 Hourly Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

Job Details Level : Entry Job Location : Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range : $15.70 Hourly Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

An Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment. Exceed First Class Service standards and behavior with every customer, business partners and peers Treat customers and peers in accordance with the core values of the company Build customer loyalty and enhance selling skills through the use of available training materials Process all point of sale transactions in a quick, efficient manner while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures Achieve goals by adhering to company performance metrics and promotional programs Assist with daily training, receiving, replenishment, pricing, and signing Execute merchandising standards consistent with company guidelines Maintain clean, well-organized work environment that is free of safety hazards Prepare for and participate in inventories; perform high risk counts

Our Exciting Work Environment Do you love meeting new people every day and thrive in a fast pace environment? Are you a strong, hands-on manager with food and beverage experience who loves to lead and develop teams? Then come join Delaware North Travel Hospitality where you can be part of all the excitement at one of our airport locations! Los Angeles International Airport (LAX) is the world's fifth busiest passenger airport and ranks sixth in air cargo tonnage handled. Approximately 80 passenger carriers and 20 cargo carriers serve LAX, including all major airlines. There are nine terminals with more than 140 aircraft parking spots for commercial airlines. DNC Travel Hospitality Services operates casual dining concepts in four terminals such as Wolfgang Pucks, Farmers Market, Skewers, Coffee Bean and Tea Leaf and more. The Opportunity Assists the Commissary Manager and Supervisor in maintaining inventory and delivering product orders to various outlets, in accordance with Company's GuestPath Universal Service Standards and applicable Operational Standards. LICENSES AND OTHER REQUIREMENTS Possession of a valid and appropriate California Driver's License Class C with all unrestricted endorsements. Essential Functions Food service industry knowledge is preferred, but not required. This is a graveyard position (12am - 830am) Delivers food, beverage and other products throughout the facility, in the efficient and timely manner. Receiving Incoming deliveries Stocks product in commissary; ensures the inventory levels if supplies are maintained The job requires a clean driving record and exceptional driving and maneuvering skills Driving van or light truck to/from kitchen commissary to LAX terminals for deliveries Reports all needed commissary repairs to the supervisor. Preparing and wrapping orders. Attention to details Assists with Inventory Stocking Food & Beverage Products Keeps work area and equipment neat and clean. Practices food safety guidelines Performs other duties as assigned. Nonessential Functions Cleans food & beverage outlets as assigned Empties trash containers and delivers trash to appropriate dumpsters if needed. Knowledge, Skills, Abilities Must be pleasant, courteous, with ability to adhere to the Company's GuestPath Universal Standards. The position will also require record-keeping knowledge and the ability to communicate well in person, by phone and in writing. Ability to work in a fast-paced environment. Ability to work cooperatively with others. Ability to read & interpret delivery forms and purchase orders Basic math skills for counting inventory Good driving skills Physical Requirements Ability to lift/move/maneuver a minimum of 50lbs plus weight Ability to pull heavy carts & stock through facility Ability to stand, bend, lift and other ranges of motion for extended time Working Environment Warehouse environment (moderate to high noise level) Extended exposure to the elements of whether Airport Environment APPLY ***Please submit your RESUME on our careers page at www.delawarenorth.com (Location: Los Angeles International Airport)*** Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Job Details Level : Entry Job Location : Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range : $15.70 Hourly Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

The Office of Councilmember Lan Diep is recruiting for a Community Relations Coordinator/Representative to assist communication and public information efforts of the District office.  The selected individual may be classified as Community Relations Coordinator or Representative, based on relevant education and experience.  Education and/or experience in the fields of marketing, communications, public information or public relations is highly desirable.  The following are examples of the types of job duties and responsibilities the selected individual may be responsible for:   Planning, writing and managing monthly e-Newsletter Designing flyers, graphics, and material for constituent meetings, events and public information. Engaging and collaborating with constituents, organizations, and city staff as needed. Updating and designing web content and social media content. Media relations and tracking. Collaborating with staff on ideas for media and communication outreach to disseminate the Councilmember’s message to various audiences.   Employees in this classification are not members of the classified civil service and are appointed "at will" with no property right to continued employment.  Each appointment is for a specified period of time to be determined by the appointing Council member and does not extend past the end of the elected official's or appointing authority's term.  This unclassified position requires a disclosure of outside investments, real property interest, income and business positions.

Job Details Level : Entry Job Location : Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range : $15.70 Hourly Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

We Service Private Jets! Are you a people person who enjoys working outdoors? Are you looking for a job with variety? Does working in the Business Aviation industry interest you? As an Air Concierge, you will provide ground support and customer service for crew members and their passengers. We are looking for individuals to join Signature Flight Support's dynamic global service team. Expectations: Deliver a proactive, personalized service experience to private and business aviation clientele. Greet incoming aircraft and assist with coordinating crew and passenger requests, such as baggage handling and ground transportation. Escort crew and passengers to and from the aircraft. Ensure the safety and security of crewmembers, passengers and aircraft in accordance with the airport's and Company's safety and security protocols. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice, and newspapers. Resolve customer requests, questions, and concerns regarding the Company's services or products. Shuttle customers to and from airport terminal and local hotels, as needed. Perform other duties as assigned. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal and written communication skills. Must possess a valid state Driver's License. Previous customer service experience preferred. An Equal Opportunity Employer M/F/Disability/Vet

We Service Private Jets! Are you a people person who enjoys working outdoors? Are you looking for a job with variety? Does working in the Business Aviation industry interest you? As an Air Concierge, you will provide ground support and customer service for crew members and their passengers. We are looking for individuals to join Signature Flight Support's dynamic global service team. Expectations: Deliver a proactive, personalized service experience to private and business aviation clientele. Greet incoming aircraft and assist with coordinating crew and passenger requests, such as baggage handling and ground transportation. Escort crew and passengers to and from the aircraft. Ensure the safety and security of crewmembers, passengers and aircraft in accordance with the airport's and Company's safety and security protocols. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice, and newspapers. Resolve customer requests, questions, and concerns regarding the Company's services or products. Shuttle customers to and from airport terminal and local hotels, as needed. Perform other duties as assigned. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal and written communication skills. Must possess a valid state Driver's License. Previous customer service experience preferred. An Equal Opportunity Employer M/F/Disability/Vet

General Responsibilities The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues. Responsibilities: Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner Resolve customer issues and concerns professionally using effective customer service techniques Effectively communicate and offer ancillary products and services to enhance customer's travel experience Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells Answer telephone calls in a timely manner in accordance with best practices and policy standards Liaise with various Hertz departments Achieve personal sales goals while supporting the goals of the team Answer questions and provide directions in a courteous and expeditious manner Qualify and process customer rentals with accuracy and attention to detail Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction Keep work area organized and free of clutter Mandatory Requirements High School diploma or equivalent A minimum of one year of sales or customer experience in a high volume or service oriented environment Passion for customer service and attention to detail - Goes the extra mile Proven strong sales and closing skills and the ability to friendly, engaging manner Motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team 100% customer focus, with proven experience within a customer facing environment Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EEO/AA: Females/Minorities/Disabled/Vets EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Position Summary Employee is responsible for the direct oversight of an assigned work team/area on a designated account and/or on a designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met. Essential Duties Achieve operational performance and service goals. Provide assistance to front-line employees in performing functional tasks. Interpret policies, procedures and contract bargaining agreement. Ensure shift schedules are complete in advance. Ensure all call offs are covered. Manage daily schedules, including employee breaks and meal periods Accommodate increased/decreased client staffing requests. Maintain daily shift report for managers. Perform basic administrative and payroll functions (as required). Maintain communication with Shift Managers to monitor and maintain optimum staffing levels. Effectively coach, counsel and discipline employees. Conduct Safety and Quality audits. Responsible for the movement of personnel between work areas. Work with Safety Quality Manager to ensure the safety, security and quality of the operation. Set positive, professional examples for the workforce. Ensure front-line employee compliance with all safety, security and compliance and quality standards and procedures established by the Company, Client and Regulatory Agencies. Establish and maintain effective communication and working relationships with passengers, co-workers, dispatchers, supervisors, managers, clients, etc. comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and Regulatory Authorities. Perform other duties as assigned. *Job may be modified at any time. Minimum Requirements High School Diploma or GED Some college course work or equivalent experience preferred 2 years customer service experience Must be 18 years of age or older Must submit to and pass a drug screen. Must meet all the requirements to receive required airport security badge and customs seal, including a successful completion of a background check and 10 year work history. Location Los Angeles, CA CA 90045 US (Primary) ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

Position Summary Employee is responsible for the direct oversight of an assigned work team/area on a designated account and/or on a designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met. Essential Duties Achieve operational performance and service goals. Provide assistance to front-line employees in performing functional tasks. Interpret policies, procedures and contract bargaining agreement. Ensure shift schedules are complete in advance. Ensure all call offs are covered. Manage daily schedules, including employee breaks and meal periods Accommodate increased/decreased client staffing requests. Maintain daily shift report for managers. Perform basic administrative and payroll functions (as required). Maintain communication with Shift Managers to monitor and maintain optimum staffing levels. Effectively coach, counsel and discipline employees. Conduct Safety and Quality audits. Responsible for the movement of personnel between work areas. Work with Safety Quality Manager to ensure the safety, security and quality of the operation. Set positive, professional examples for the workforce. Ensure front-line employee compliance with all safety, security and compliance and quality standards and procedures established by the Company, Client and Regulatory Agencies. Establish and maintain effective communication and working relationships with passengers, co-workers, dispatchers, supervisors, managers, clients, etc. comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and Regulatory Authorities. Perform other duties as assigned. *Job may be modified at any time. Minimum Requirements High School Diploma or GED Some college course work or equivalent experience preferred 2 years customer service experience Must be 18 years of age or older Must submit to and pass a drug screen. Must meet all the requirements to receive required airport security badge and customs seal, including a successful completion of a background check and 10 year work history. Location Los Angeles, CA CA 90045 US (Primary) ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

About Our Job Denver International Airport is the 20th-busiest airport in the world and the 5th-busiest airport in the United States, serving 61.4 million passengers last year and generating more than $26 billion for the region annually. DEN is the largest and newest commercial airport in the United States and consists of 15 million square feet of built environment. Reporting to the Executive Vice President & Chief Commercial Officer, this position is a key member of the leadership team and is responsible for leading the airport's concessions team. This position manages a division of 14 employees responsible for carrying out DEN's concessions program development and administration functions. This is an extraordinary opportunity for a highly skilled leader who is committed to excellence and thrives in a fast paced, dynamic environment. The Senior Director for Concessions works with the entire airport community, internal and external business partners and stakeholders, and employees. DUTIES: Provides oversight to concessions development and analysis, concessions administration, and concessions tenant design and construction, leveraging external consultants as needed to support all aspects of the program Fosters an atmosphere of execution in order to deliver on DEN's concessions master plan Develops and establishes concessions standards, procedures, systems and guidelines for DEN. Provides expertise, consultative guidance and direction for the executive team. Represents the organization's positions, initiatives and interests with a focus on the delivery of superior customer service; ensures staff is sufficiently knowledgeable and dynamic regarding customer service protocols. Provides expert advice on concessions matters to internal and external stakeholders. Makes short and long-term precedent-setting decisions impacting multiple functional and operational areas. Working with the EVP and outside advisors, establishes the strategic initiatives, goals, and objectives within the division and measures performance regularly. Develops and implements strategies for optimizing performance with the goal of meeting or exceeding the established KPI performance benchmarks. Ensures all budgets remain at or below established targets. Resolves operational and management issues, makes decisions that include multiple perspectives, and solves underlying problems. Contributes to the development and implementation of section work plans based on the annual and strategic plans. Maintains current knowledge of industry trends, opportunities, and challenges. Coaches, mentors, and challenges staff. Champions continuous improvement, including devising new strategies and new opportunities. Leads staff development initiatives that include training, development and succession planning. Establishes performance expectations and standards for all levels of employees to achieve or exceed performance metrics and prepare them for the future. About You DEN is looking for a leader with demonstrated business and political acumen, sound understanding of the business practices necessary to develop a quality concessions program, results driven, has experience working with staff at all levels, and a proven track record of excellent performance in an airport concessions program. DEN is also looking for an innovative thinker, with a good understanding of the market dynamics impacting future concessions development at airports. The Ideal candidate will also have the following skills and experience: 10 years of professional experience with aviation concessions and/or related commercial experience. 5 years of relevant management experience. Articulate, confident, poised and engaged. Initiative and flexibility, with the ability to get things done while being cool under pressure. Track record for developing and maintaining trusted and effective relationships. Demonstrated ability to counsel and exhibit credibility with others. Demonstrated leadership and positive performance skills as it relates to managing staff. We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Bachelor's Degree in Business Administration Management, Aviation Management or a related field. Five (5) years of management level work experience in a complex corporation or airport or a related industry. Two years of management experience must include budget and fiscal oversight, evaluation of business processes, policy development and implementation, and decision-making experience with planning and organizing multiple projects, operations or functions. Two (2) years of the appropriate type and level of experience may be substituted for each required year of post-high school education. A combination of appropriate education and experience may be substituted for the minimum education and experience requirements. FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. Snow / Emergency Duties: Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts. About Everything Else Job Profile CA0794 Senior Director Aviation To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Pay Range Pay Range $106,525.00 - $170,440.00 Agency Denver International Airport Assessment Requirement The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

This job announcement was amended on August 21, 2018. The POST Dispatcher Test T-score minimum requirement has been changed to 48 from 52. The County of SanMateo,Office of Public Safety Communicationsislooking for positive, professional, mature, enthusiastic, flexible and responsible individuals for 911 CommunicationsCalltaker positions. 911 Calltakers perform a variety of telephone and computer aided operational duties in performing call taking of law enforcement, fire, and emergency medical dispatch (EMD) calls, and other public service agency calls including non-emergency and business-related calls. 911 Communications Calltaker is an entry level classification. It is distinguished from 911 Communications Dispatcher I in that latter also performs radio responsibilities in addition to call taking. Additionally, the incumbent in the 911 Communications Dispatcher I is expected to learn the more difficult or responsible duties typically assigned to the position in the next higher class of 911 Communications Dispatcher II. In order to promote to the 911 Communications Dispatcher Series, incumbents in the 911 Communications Calltaker classification must apply for the position when it is available and successfully pass recruitmentand examination for said position. Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency. No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help. Both will be depending on your calm, firm voice and direction until help can arrive. Using state-of-the-art equipment and training, you'll provide the excellent service and security people have come to expect from San Mateo County Public Safety Communications. To be considered for this position, you must have: Completed the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) with a minimum T-score of 48 within one year of date of application OR taken and passedthe 'CritiCall'exam withinone year of date of application. All applicants are responsible for obtaining and submitting their own test scores at the time of application.For candidates seeking alocal resource for testing, please contact TheSouth Bay Regional Public Safety Training Consortium (The Academy) at www.theacademy.ca.gov and self-enroll to take the required test prior to applying for this position.Test dates are limited so please contact The Academy as soon as possible. South Bay Regional Public Safety Training Consortium San Mateo, CA: 650-574-6466 San Jose, CA: 408-270-6458 Please note, you must register online at www.theacademy.ca.gov for a test session. NOTE: The Dispatch Academy certification does NOT satisfy the testing requirement. For more information about the County of San Mateo Office of Public Safety Communications, visit our website at http://911.smcgov.org . Qualifications Education and Experience: Any combination of education and experience that would likely provide the knowledge, skills and abilities is qualifying. A typical way to qualify is a minimum of one year experience with customer service contact. Knowledge of: English language, spelling, grammar and punctuation. Customer service and interpersonal communications principles. Computer operation and use in office and Communications Center environments. Basic principles in communicating by means of face-to-face contact, telephone and/or data terminals. Various resources within the County in order to provide referrals to the public and public safety agencies. Skill/Ability to: Speak, read and write English clearly. Communicate clearly and concisely, in English, both orally and in writing. Comprehend, interpret, relay and document information via telephone, computer software/ data terminals or other related technology. Screen and interpret general data and filter relevant information. Learn and operate Computer Aided Dispatch (CAD) Systems and other related technology. Read and interpret various mapping devices and relaying pertinent information. Work under pressure, exercising good judgment and common sense while making sound decisions in emergency situations. Perform multiple tasks simultaneously. Listen, understand and relay of information via telephone and in person. Remain calm and controlled under stressful periods while projecting a professional demeanor. Establish and maintain positive and courteous working relationships with customers, the community and co-workers. Work with the Communications Center team while maintaining assigned job responsibilities and duties. Anticipate and adapt to fluctuating workloads in the Communications Center. Communicate and receive constructive feedback and opinions to affect change. Access and refer to information using available resources. Read, interpret, understand and follow written and oral instructions and/or information. Remain seated for long periods of time. Read and interpret text/data on electronic screen or computerprintouts and variety of maps. Hear in a noisy environment while communicating via telephone or face to face. Other requirements of the position: Successfully complete a pre-employment medical examination and be subject to polygraph testing. Follow strict drug use standards and guidelines. Possess good moral character and psychological suitability as determined by a thorough background investigation, including fingerprinting and psychological evaluation. Be willing to work day, swing, graveyard, rotating, holiday, and weekend shifts. Be willing to work 12 to 16 hours per day. Be willing to accept overtime assignments, including last minute spontaneous mandatory assignments. Application/Examination Anyone may apply. Proof of completion of either the POST Dispatcher Test with a minimum T-Score of48 OR passing scores on the "CritiCall"exam within the last year must be attached at the time of application. Responses to the supplemental questions must also be submitted. A resume will not be accepted as a substitute for the required application materials. This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. All exams will be given in San Mateo County, California, and applicants must participate at their own expense. At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Opportunity Employer. HR Contact:Mandy Singh(0122018) (911 Communications Calltaker) Application Instructions To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.

As a Customer Service Agent, you will have one of the most important roles in our company. You will be required to check in passengers, assist boarding the flight, and also assist with arriving passengers. If you are a person who enjoys working in an exciting international environment, this is your opportunity. You will need to enjoy speaking with and helping others, be naturally out-going and committed to improving every passenger's travel experience. Bilingual Preferred, Any of the following English/Tagalog English/Mandarin English/Cantonese English/Vietnamese English/Thai English/Indonesian English/Hindi, Gujarati English/French English/Italian English/Japanese English/Spanish English/Russian REQUIREMENTS: MUST be available to work weekdays, weekends and holidays MUST be available to attend 5 days of computer training MUST be fluent in English and Preferred Language MUST be computer literate MUST be legally authorized to work in the United States of America (USA)

Job Details Level : Experienced Job Location : Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range : Undisclosed Job Category : Customer Service Description Mercury Air Cargo has a Customer Service Supervisor position available for the (Add Customer Name) account located at 6041 W. Imperial Hwy., Los Angeles, CA. Qualifications/Requirements: 2 years Supervisory/Lead Agent experience preferred Proven leadership skills Good Knowledge of Export & Import Operations Excellent written and verbal communication skills Good knowledge of aircraft allocation and loading Ability to work ANY schedule (i.e.: Weekends, Holidays, etc.) Capable of working under pressure with accuracy and prudent judgment Good knowledge of ACE, TSA, CBP, USDA, LAWA, APD, and DOA Regulations Training of personnel as required Good computer/data entry skills Ability to schedule staff according to the needs of the operation Excellent attendance record (including ability to arrive at work on time daily) Excellent organizational skills; Detail oriented Enforce company policies and procedures Capable of dealing with customer complaints and resolving issues via e-mail, telephone or in person Assist customer service manager in his/her functions and act as a back-up in the event that the manager is not available Effectively prioritize responsibilities and perform multiple tasks simultaneously Perform any other duties necessary to avoid service failure such as the ability to check dangerous goods, drive to the aircraft, etc. Must be able to enforce company policies and procedures fairly and consistently

To lead and successfully implement the curriculum under the School of Service Development and the School of Beauty & Fragrances, which are strategically aligned with the Retail Operation business units. Key Responsibilities: • Partner with the division to identify training needs, design, conduct and evaluate training courses and activities under DFS University • Co-develop, implement and conduct beauty school training programs, digital tools, and videos to elevate beauty knowledge, build selling skills and enhance client experience at the point of sale. • Collaborates with the regional teams and solicits feedback to understand the education gaps and ensure that the region-specific needs are met. • Lead or roll-out learning and development project to meet business needs • Plan, organize and manage assigned training activities and projects within budget and ensure regular feedback updates to key stakeholders • Handle projects as assigned and perform any other ad hoc duties Key Requirements: • Degree holder, preferably with professional accreditation in beauty and cosmetic industry. • Minimum 5 years' solid training experience in the beauty and cosmetic industry. Significant makeup skills and facilitation skills required • Fluency in English language and other language(s) as required by location • Good interpersonal & communication skills in dealing with different levels of people • Proactive, excellent in customer service and interpersonal skill • Proficient in computer literacy • Knowledge of retailers in US, and Travel Retail is a plus

Job Details Level : Entry Job Location : Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range : Undisclosed Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

HALLMARK AVIATION is seeking highly skilled individuals to provide exceptional service to Domestic and International Airlines at LAX! Hallmark Aviation Services has earned a reputation for providing first-rate above-the-wing ground handling services for some of the world's leading airlines. We invite you to apply and be a part of the Hallmark team to provide the ultimate service ... peace of mind . Employment type: Part-time and Full-time Benefits Offered!! FLIGHT BENEFITS! MEDICAL BENEFITS! VOLUNTARY DENTAL, VISION, 401K! VACATION ACCRUAL! REFERRAL BONUS/EMPLOYEE INCENTIVES! COMPETITIVE WAGES! Job Duties Perform a broad range of duties depending on location and service demands while delivering a high quality product Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Skills Must be able Speak, Read AND Write in Spanish. Common sense and organized Mental capacity to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Chinese (Cantonese/Mandarin), Vietnamese, Tagalog Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds Required Skills Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

Meet unaccompanied minors for inbound and outbound flight to provide escort and special services as direct by client. PERFORMANCE RESPONSIBILITIES: Provide escort and special services for unaccompanied minors as requested. Provide general information and directions to passengers Meet inbound and outbound flights as requested Always be aware of the departure time of the Unaccompanied Minor. Never, Never, Never leave an unaccompanied Minor unattended or out of sight. Always release the unaccompanied Minor to gate agent or client representative. Always make sure the unaccompanied Minor's documentation is in order. Always check the ID of the person claiming to be the party listed on the Minor's paperwork. Complete appropriate documentation. Must be familiar with all FAA/Airline/Company regulations. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs

Responsible for overall duties of the overnight operation such as employee relations, counseling, client relations, FAA/TSA relations, training, payroll and scheduling. EDUCATION AND EXPERIENCE High School diploma or equivalent. Must have previous airport experience. Management experience necessary. Word, excel, outlook knowledge preferred. PERSONAL AND PHYSICAL REQUIREMENTS Treat all information as confidential. Possess the tact to deal with all levels of employees. Must be able to sit, stand, lift, and/or bend throughout shift. Must complete a pre-employment drug test Must be able to read, understand and carry out instructions in English. Must complete a pre-employment background check. Must be able to verbally direct in English. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: In the absence of the Airport Manager must be able to take over efficient management of all Airport duties such as hiring/termination, counseling, administrative duties, client relations, FAA relations, training, payroll processing, client invoicing, scheduling, and employee relations. Must be able to perform all duties when necessary. Must be familiar with all FAA regulations. Train/retrain all personnel in Airport procedures, safety procedures, and company policies and procedures. Must be familiar with all state regulations regarding hiring and termination of personnel. Complete and maintain training files Responsible for the scheduling of all airport employees insuring adequate coverage at all times In Airport Managers absence act as liaison among local airport/airline managers, FAA/TSA representatives and company. Monitor the behavior and performance of all employees. Counsel and report employees whose performance or behavior falls below company standards Perform quality assurance service audits as directed to conform to client specifications and/or procedures. Ability to analyze and trend audit results. Responsible for all FAA and company required reports Remain constantly aware of the safety needs of airport locations Responsible for monitoring paperwork. Report new hires, re-hires, terminations, and weekly payroll in a timely manner Maintain good employee relations at Airport sites. Handle employee problems in an efficient and effective manner Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. Attend meetings and inservices as required. Utilize appropriate communications channels and maintain records, reports, files as required. Adhere to company policies and procedures and participate in achievement of company objectives. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. Perform other duties as requested.

Job Details Level : Entry Job Location : Mercury Air Cargo (AVION) - Los Angeles, CA Salary Range : Undisclosed Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

Job Details Job Location : Apollo Freight - LAX - Los Angeles, CA Salary Range : Undisclosed Job Category : Customer Service Description "Apollo Freight will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring" Responsible for keeping records and overlooking driver's check-in documentation. Manage the acceptance for all product when it is received and released at HPL-Apollo. Manage the receiving and releasing of the cargo: Ensure drivers provide identification or Driver License and complete the "Check in Log" Complete the "Shipper ID Required for Each Delivery" for each transaction Make sure "Check in Log" is fully completed by the driver Verify and confirm Driver's I.D or Driver's License matches the information completed on the "Check in Log" from the Driver Create Delivery Orders, Warehouse Receipts and/or Cargo Releases When receiving Cargo, issue labels for shipments so the warehouse agents can apply them to the freight. When releasing Cargo, ensure the driver checks in with and Order or PO number Ensure product is not on hold by Customs, USDA, FDA, etc. before releasing the cargo If flowers are COD then collect cash for flowers and ensure all procedures are completed accurately. Log in on the cash log Ensure there is an invoice for the customer deposit Create a cash receipt File signed Delivery Order/Warehouse receipt Make sure warehouse receipt is created once freight has been received or released Update Magaya and other systems as needed Time & Date stamp Piece count Temperature Any anomaly's Signature of the driver Inform the Import or Export agent on Duty of any discrepancies or damages. Send updates via email to the Exports and Imports Team as requested Update Inspection results via email Report release or holds of any product to supervisor on duty Ask Receivers for the receiving documents of materials and supplies and give it to the Warehouse Manager. Ask HPL-Apollo drivers for gas receipts and provide to Warehouse Manager. Control empty equipment's deliveries and pickups from the airlines in coordination with supervisors and drivers. Ask supervisors for Tony Fresh Services form on a daily basis Process cash payments from customers. Check Customer's inventories daily (for example Martinez, DRC.) Minimum Requirements Must be 18yrs of age Must provide proof of the legal right to work in the United States. Tolerate moderate to loud levels of noise within the work environment. May be required to work all of the following: irregular work hours and/or shifts, including split shifts, holidays, weekends and overtime. Must be able to tolerate cold temperatures Knowledge, Skills, Abilities (Desired) Typing skills with the ability to type a minimum of 35 wpm. English Proficiency (e.g., reading, writing, speaking, listening). Mental abilities (e.g. visual observation and identification, mental rotation). Interpersonal skills (e.g. customer service, dependability). Knowledge of basic arithmetic and mathematics. Attention to detail and organization skills. Ability to follow instructions from supervisor or lead agent. Ability to work as effective team member. Office skills including file maintenance, basic computer knowledge, answering telephone and ability to multi task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice. Qualifications

Good Leadership abilities Excellent focus on Customer Service and Client Satisfaction Excellent Interpersonal Skills Excellent and Effective Communication Skills, both verbal and written. Good Listening Skills Thorough Knowledge of Baggage Services and World Tracer Able to communicate effectively, both verbally and in writing Pro-active, Forward thinking Well Organized and Strong Planning Skills Impeccable Appearance/ Business Presentation Dependable and Reliable Possess Strong Self Confidence Team Player Good standing in regards to both attendance and job performance Able to solve complex problems within the baggage service operations Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding Able to work independently Able to work overtime or varied hours Required Skills Basic Math Long periods of standing Lifting, pushing, pulling, and carrying up to 70 lbs Constant interaction with passengers and management Constant telephone and computer usage Education: High School Diploma or Equivalent

CUSTOMER SERVICE & SALES REPRESENTATIVE - CONNECT WITH OUR CUSTOMERS IN MOMENTS THAT MATTER Additional earnings potential as much as 3 times your annual base salary! Do you want to get into sales? With Avis Budget Group you will receive world-class training to help you reach your full potential. To help you succeed, our training will enhance your ability to meet sales goals and maximize your earning potential. Additionally, to assist you in taking charge of your career, we will provide educational opportunities to develop skills that will prepare you for advancement. In this role, you will contribute to the success of our company by assisting customers with their vehicle rentals while ensuring a positive and memorable customer experience. You will also be responsible for promoting and selling our additional products and services to customers. At Avis Budget Group, we help people get to where they want to be, when they need to be there. We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar and Payless - we're leading the way for the global mobility industry We're looking for the very best talent, individuals who share our passion for delivering outstanding customer service and sales and who enjoy working in a fast-paced environment. In return we offer a fast-paced and collaborative working environment, where we're committed to fostering innovation and putting the customer at the heart of everything we do. Do you want to shift your career into high gear? Avis Budget Group is a great place to work. Please apply to join us today! Requirements of the role: High school diploma or equivalent At least six months of experience in a role where sales and/or customer service is preferred Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment Sales driven, self-motivated, personable and dependable Basic computer skills to enter information into our database Valid driver's license Compensation & Benefits of the role: We provide hourly base pay PLUS an extremely lucrative commission/incentive/bonus plan. Medical, Dental, Vision & 401(k) Full training to learn the business and enhance professional skills To help expedite the application process and save you time, our application includes a Video Interview, which is a quick and simple recorded interview that will show our hiring managers how you would fit as a member of our team. On screen step-by-step instructions will guide you through the application and Video Interview process. To be considered for this role you must complete a recorded Video Interview. Drug screening is a part of our hiring process." Avis Budget is an Equal Opportunity employer - Veterans/Disabled and other protected categories The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries. This advertisement does not constitute a promise or guarantee of employment.

Hallmark Aviation is seeking German speakers to provide service to our exceptional international airlines at LAX airport. Job Duties Perform a broad range of duties depending on location and service demands while delivering a high quality product Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Skills Common sense and organized Mental capacity to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Chinese (Cantonese/Mandarin), Vietnamese, Tagalog Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds Required Skills Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

TURKISH SPEAKER NEEDED! Perform a broad range of duties depending on location and service demands while delivering a high quality products Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Required Skills At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required. Basic Math Skills: Adding, Subtracting, Division, and Multiplying. Common Sense, Organized, Mental capacity to make quick and rational decisions Perform a variety of duties at an airport, Customer contact and Operational services, Perform a broad range of duties depending on location and service demands while delivering a high quality product, Work assignments may involve specific tasks associated with interim postings at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals, Pulling, pushing and moving large bulky items including carts, Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items Able to lift up to 70 lbs Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures Effective communication skills and good listening skills Environmental conditions involve continuous people interaction; fast pace; exposure to high noise levels, dirt, dust, fumes, heat, cold, hazardous or toxic material; heavy crowd activity; working in confined spaces or heights frequently and for extended periods, Multi-tasking Required Experience Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures Skills Common sense and organized Able to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Turkish, Arabic, Farsi

General Responsibilities Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. Join our team as a Remarketing Representative! You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division. This position offers a very attractive compensation plan and a company car! Major Responsibilities: Direct-to-Dealer Sales Negotiating to obtain the best sales price Managing existing customer accounts Conduct outbound calls, follow-up sales meetings and new business opportunities Finalizing sales transactions and related administrative work Meet metrics and be self-driven to exceed those metrics Compensation and Benefits: In addition to competitive pay, we offer: Pay plus commission and an aggressive bonus structure Health insurance Dental insurance Vision, Life, Disability insurance 401(k) plan with company match Paid vacation Employee Vehicle Purchase Program Professional work environment, with job training and advancement opportunities If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity. Mandatory Requirements Educational Background: 4 year college degree preferred Professional Experience: 2-3 years sales experience, remarketing experience preferred. Sales professionals who are looking for a commission or incentive based sales position Knowledge: Thorough understanding of fleet cost dynamics Ability to identify immediate concerns providing quick, effective responses Ability and eagerness to be intimately involved with the business and contribute to business success Experience and ability to work efficiently in a global business culture and in an international matrix organization Ability to work as a member of a team Skills: Strong problem solving skills Strong communication and presentation skills Effectively interact with all levels of the organization Computer literate Strong sales and remarketing skills Self-motivated, goal oriented. Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EEO/AA: Females/Minorities/Disabled/Vets #LI-POST EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Hallmark Aviation is seeking Mandarin, Vietnamese, and Japanese speakers to provide service to our exceptional international airlines at LAX ariport. Job Duties Perform a broad range of duties depending on location and service demands while delivering a high quality product Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Skills Common sense and organized Mental capacity to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Chinese (Cantonese/Mandarin), Vietnamese, Tagalog Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds Required Skills English proficient, Mandarin, Vietnamese, and Japanese speaking a plus! Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

HALLMARK AVIATION is seeking highly skilled individuals to provide exceptional service to Domestic and International Airlines at LAX! Hallmark Aviation Services has earned a reputation for providing first-rate above-the-wing ground handling services for some of the world's leading airlines. We invite you to apply and be a part of the Hallmark team to provide the ultimate service ... peace of mind . Employment type: Part-time to Full-time Benefits Offered!! FLIGHT BENEFITS! MEDICAL BENEFITS! VOLUNTARY DENTAL, VISION, 401K! VACATION ACCRUAL! REFERRAL BONUS/EMPLOYEE INCENTIVES! COMPETITIVE WAGES! Job Duties Perform a broad range of duties depending on location and service demands while delivering a high quality product Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Skills Common sense and organized Mental capacity to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Chinese (Cantonese/Mandarin), Vietnamese, Tagalog Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds Required Skills Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

Hallmark Aviation is seeking Mandarin, Vietnamese, and Japanese speakers to provide service to our exceptional international airlines at LAX ariport. Job Duties Perform a broad range of duties depending on location and service demands while delivering a high quality product Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Skills Common sense and organized Mental capacity to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Chinese (Cantonese/Mandarin), Vietnamese, Tagalog Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds Required Skills English proficient, Mandarin, Vietnamese, and Japanese speaking a plus! Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

CUSTOMER SERVICE ASSOCIATE - BE A HERO TO OUR CUSTOMERS As a Customer Service Associate, you will be greeting customers as they return their rental car to our lot ensuring a smooth and safe traffic flow. Additionally, as a Customer Service Associate, you will be responsible ensuring customer satisfaction by assisting customer in expediting the conclusion of their vehicle rental experience and making them feel valued while they wait. Requirements of the Customer Service Agent: Must have a high school diploma or equivalent At least 6 months of experience in a customer service role Valid driver's license and a good driving record with previous driving experience Basic computer skills to enter information into our database We offer a wide range of exciting benefits for part time employees, including: Employee Assistance Program Employee discounts Training opportunities Opportunities to make charitable donations Voluntary unpaid time off Discounted prices on the purchase of Avis/Budget cars 401(k) (eligible after 1,000 hours of service) Employee Stock Purchase Plan (eligible after 90 days of service) Vacation car rental A valid driver's license is required for all positions. Drug screening is a part of our hiring process. To help expedite the application process and save you time, our application includes a Video Interview, which is a quick and simple recorded interview that will show our hiring managers how you would fit as a member of our team. On screen step-by-step instructions will guide you through the application and Video Interview process. To be considered for this role you must complete a recorded Video Interview. Avis Budget is an EO employer - M/F/Vets/Disabled The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries. This advertisement does not constitute a promise or guarantee of employment.

BASIC FUNCTION: Apply a high standard of service and quality control to customer flight reservation transactions through any / all communication channels. Utilize company systems/applications and apply Policy and Procedures to provide Singapore Airlines customer's a world class experience. MAJOR DUTIES: 1. Apply optimal customer servicing and provide timely responses through all company communication channels 2. Participate in on-line trainings / designated disciplines to maximize opportunities to support passenger sales and customer service. 3. Assist and coach relevant parties with company processes and operational procedures 4. Offer feedback for operational or procedural improvements through observation 5. Work to achieve performance targets designated by Head Office or local management 6. Perform additional duties as assigned by Passenger Services Supervisory staff or SIA Management QUALIFICATIONS / REQUIREMENTS: 1. Willingness to address / apply efficient solutions to a wide range of customers and customer concerns in a courteous and efficient manner. 2. Ability to focus on relevant concern(s) while under pressure and to communicate clearly the required actions. 3. Efficient time management skills. 4. Working knowledge of Microsoft Office Suites, Lotus Notes and IBM Connection Cloud 5. Amadeus Altea Reservations Desktop (ARD) skills - preferred. 6. Customer service experience with 2 years airline experience - a plus 7. High School education or similar - preferred 8. Willing to work weekends, overtime and shifts as required

Responsible for the day-to-day activities of specific operation including staff, scheduling time sheets and reporting to clients. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Some supervisory/management in shift work environment experience necessary. 3. Must have proven previous supervisor/management exp. 4. Verbal and written communications skills 5. Must be 18 years of age or older. 6. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must pass pre-employment and random drug tests. 5. Must complete a criminal background check. 6. Must be able to read, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 10. Be able to resolve problem situations with passengers when necessary. PERFORMANCE RESPONSIBILITIES: 1. Must be able to perform all duties of subordinate employees when necessary. 2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies) 3. Schedule personnel daily and furnish copy to General/Ops or Account Manager. 4. Monitor employee activity and makes adjustments as needed, 5. Make sure employee follow all regulations/procedures. 6. Check In/Out sheets to insure all employees have logged in times correctly. 7. Deals courteously and tactfully with fellow employees. 8. Communicate effectively with fellow employees and client representatives. 9. Make recommendations to General Manager and/or Ops Manager regarding personnel performance. 10. Communicate safety hazards and equipment problems to General Manager/Ops Manager or Account Manager. 11. Make sure state licenses and training records are current. 12. On call 24 hours per day. 13. Report inquiries and other major incidents to General Manger/Ops Manager or Account Manager. 14. Respond to inquiries from client, staff, and passengers in a courteous manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 17. Attend meetings and inservices as required. 18. Utilize appropriate communications channels and maintain records, reports and files as required. 19. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible. 20. Adhere to company policies and procedures and participate in achievement of company objectives. 21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 22. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures. 23. Perform other duties as requested.

Control access to restricted areas. Do not allow any person to return to the secure side of airport. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous experience in security, military, public contract preferred. 2. Must be 18 years of age or older. 3. Must have a reliable telephone and transportation. 4. Must have HS diploma or GED. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 70 lbs. 5. Must have good hearing and vision. 6. May be exposed to occasional loud noise levels. 7. Must pass pre-employment and random drug test. 8. Must be able to read, write, understand and carry out instructions in English. 9. Must pass a pre-employment background check. 10. Must be able to verbally direct in English. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 12. May be required to work weekends, overnight shifts and holidays. ESSENTIAL FUNCTIONS: 1. Prevent unauthorized individuals from gaining access to the guarded area. 2. Patrol area designated by client. 3. Ensure all persons/property entering and leaving he premises are properly authorized. 4. Immediately report any discrepancies, violations, incidents and concerns to the supervisor on duty. 5. Never leave post without being properly relieved. 6. Answer telephones in a polite and professional manner. 7. Be able to operate a computer and access systems (where applicable). 8. Complete reports in detail and in a timely manner. 9. Must be familiar with all Governmental/Client/Company regulations. 10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 11. Project a positive image and respond to inquiries from clients, staff and public in courteous manner. 12. Utilize appropriate communications channels and maintain records, report and files as required. 13. Must be in proper uniform or business attire as directed by company officials. 14. Identification badges must always be visible. 15. Adhere to company policies and procedures and participate in achievement of company objectives. 16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 17. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Responsible for comprehensive cleaning of aircraft interiors, and galley stocking per aircraft specifications. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older. 3. Must have a reliable telephone and transportation. 4. Must have a High School Diploma or GED. 5. Must have a driver's valid license. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 50 lbs. 5. Must pass pre-employment and random drug test. 6. Must complete a criminal background check. 7. DMV check may be required. 8. Must be able to read, write, understand and carry out instructions in English. 9. Must meet necessary requirements to obtain a security sensitive identification badge. 10. Must be able to verbally direct in English. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 12. Must have good hearing and vision. 13. 10-20% outside work. 14. May be required to work weekends, overnight shifts and holidays. 15. May be exposed to occasional loud noise levels. ESSENTIAL FUNCTIONS: 1. Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange. 2. Provision aircraft as directed with required ship supplies by aircraft type 3. Pull assignments or work orders from computer, as needed. 4. Leave notice for supervisor to re-order supply items that are running low. 5. Do all reports accurately and in a timely manner. 6. Must be familiar with all FAA/ TSA/Airline/Company regulations. 7. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 8. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 9. Attend meetings and inservices as required. 10. Utilize appropriate communications channels and maintain records, reports and files as required. 11. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible. 12. Adhere to company policies and procedures and participate in achievement of company objectives. 13. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 14. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Meet & greet outbound passengers at terminal entrance; determine service need and check luggage. When possible, direct passengers directly to gate and input checked baggage into baggage system. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous baggage handling experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Must be able to work outside in all weather conditions if requested. (Some indoor work) 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to read, understand and carry out instructions in English. 4. Ability to work from verbal and written instructions. 5. Ability to communicate in English clearly and concisely verbally and in written form. 6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 7. Must be able to lift, carry and/or hold up to 75 lbs. 8. Must pass pre-employment and random drug test. 9. Must pass pre-employment background check. 10. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Provides special service (courtesy chair/bags, carts, assistance with carry-on baggage) as requested 2. Provide general information to passengers, give directions and flight information. 3. Meet inbound flights as requested to provide special services to passengers 4. Meet and greet arriving passengers in claim area. Offer assistance in obtaining baggage and ground transportation. 5. Transport checked baggage from one location to the appropriate location. (i.e. baggage conveyor system) 6. Transport oversized pieces of luggage/other checked articles, to large to be sent on conveyor belt, directly to bag room via elevator, upon request of airline ticket counter personnel or when the supervisor deems it is in the best interest of the passengers. 7. Be neat and careful when handling other people's property, especially mobility aids and luggage. 8. Must be familiar with all Government/Client/Airport/Company regulations. 9. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 10. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 11. Attend meetings and in-services as required. 12. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Perform other duties as requested.