City of Kansas City, MO
Kansas City, Missouri, United States
Full time position available with the Water Department, Building Operations Division located at 4800 E. 63rd St. Salary Range: $18.37-$28.01/hour Normal Work Days/Hours: Monday-Friday 8:00 a.m.-5:00 p.m. Application Deadline Date: April 3, 2023 Responsibilities Serves as the first point of contact regarding functions of the mailroom division. Work involves responsibility for storage, distribution, and record - keeping operations of a mailroom. Receives mail from postal courier, sorts and distributes to the proper divisions. Receives and logs in all packages and supplies from couriers such as Fed Ex, UPS and distributes to proper divisions. Operates a vehicle to deliver mail or packages to City Hall and other locations upon request throughout the day. Archivesrecords and enters them in Gain Records System for storage offsite. Answers emails and phone calls. Copies, collates, and otherwise prepares reports for mailings, meetings, and other correspondence. Participates in the physical inventory of materials and supplies. Must be able to lift boxes up to 50lbs. Performs data entry and filing tasks. Qualifications REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Full time position available with the Water Department, Building Operations Division located at 4800 E. 63rd St. Salary Range: $18.37-$28.01/hour Normal Work Days/Hours: Monday-Friday 8:00 a.m.-5:00 p.m. Application Deadline Date: April 3, 2023 Responsibilities Serves as the first point of contact regarding functions of the mailroom division. Work involves responsibility for storage, distribution, and record - keeping operations of a mailroom. Receives mail from postal courier, sorts and distributes to the proper divisions. Receives and logs in all packages and supplies from couriers such as Fed Ex, UPS and distributes to proper divisions. Operates a vehicle to deliver mail or packages to City Hall and other locations upon request throughout the day. Archivesrecords and enters them in Gain Records System for storage offsite. Answers emails and phone calls. Copies, collates, and otherwise prepares reports for mailings, meetings, and other correspondence. Participates in the physical inventory of materials and supplies. Must be able to lift boxes up to 50lbs. Performs data entry and filing tasks. Qualifications REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
City of Kansas City, MO
Kansas City, Missouri, United States
Three positions available with the Aviation Department, Marketing division, 601 Brasilia, KCI Airport. Department/Division: Aviation Department, Marking division Salary Range: $18.37 - $28.01/ hourly Work Location: 1 Kansas City Blvd., KCI Airport Normal Work Days/Hours: 8:00 a.m. - 5:00 p.m. Monday- Friday during training, then put on shift based on shift bid. Application Deadline Date: April 3, 2023 *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities Greets and provides outstanding service to all customers and guests in a friendly, courteous and professional manner. Listens intently to identify customer needs, answers questions while providing accurate information, resolves problems or complaints and assists as needed. Provides customers with organized information in regard to airport services. Keeps records of comments, inquiries, complaints, and actions taken to resolve issues. Oversees the reservation process for the Simulation Room experience, School/Art and Community Tours. Maintains a courteous and professional manner at all times to de-escalate stressful situations. The ideal candidate has the ability to multi-task, prioritize and manage time. Must be able to work irregular hours due to flight times and airport operations. Qualifications REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Must complete a 10-year FAA background check. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate accredited by the Department of Education. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the Human Resources Department, Recruitment Division at (816) 513-1945.
Three positions available with the Aviation Department, Marketing division, 601 Brasilia, KCI Airport. Department/Division: Aviation Department, Marking division Salary Range: $18.37 - $28.01/ hourly Work Location: 1 Kansas City Blvd., KCI Airport Normal Work Days/Hours: 8:00 a.m. - 5:00 p.m. Monday- Friday during training, then put on shift based on shift bid. Application Deadline Date: April 3, 2023 *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities Greets and provides outstanding service to all customers and guests in a friendly, courteous and professional manner. Listens intently to identify customer needs, answers questions while providing accurate information, resolves problems or complaints and assists as needed. Provides customers with organized information in regard to airport services. Keeps records of comments, inquiries, complaints, and actions taken to resolve issues. Oversees the reservation process for the Simulation Room experience, School/Art and Community Tours. Maintains a courteous and professional manner at all times to de-escalate stressful situations. The ideal candidate has the ability to multi-task, prioritize and manage time. Must be able to work irregular hours due to flight times and airport operations. Qualifications REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. Must complete a 10-year FAA background check. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. The evaluation of applications is based only on the information submitted by the application deadline. Therefore, in order to have your application properly considered, you should include all relevant dates, i.e., attendance at educational institutions, date degree(s) conferred, etc. Further, you should provide detailed description of relevant work experience/dates, including months/years of employment. Failure to submit a completed application may eliminate you from the selection process. Resumes may be filed to determine eligibility, but an official City application must be completed prior to appointment. For positions requiring college education as part of the minimum requirement and/or an equivalency, the minimum education requirement is high school graduation. The requirement of "high school graduation" also includes the state-issued GED certificate accredited by the Department of Education. For positions that require an accredited degree, qualifying professional, responsible experience must be obtained AFTER receipt of the accredited degree. Unless otherwise stated, the requirement of "an accredited" degree includes only those degrees obtained from colleges or universities listed with the U. S. Department of Education and recognized by the U.S. Secretary of Education. If claiming military veterans preference points, you must attach a copy of your DD-214 or other qualifying documents prior to the application deadline. All positions require successful completion of a pre-employment criminal history/background check. Non-residents, if appointed, must establish residency within the city limits of Kansas City, MO within nine months. The City of KCMO is an equal opportunity employer committed to a diverse workforce. EOE. POLICY OF NON DISCRIMINATION ON THE BASIS OF DISABILITY The City of KCMO does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. Any applicant requiring an accommodation should contact the Human Resources Department, Recruitment Division at (816) 513-1945.
SAN ANTONIO WATER SYSTEM
San Antonio, Texas, United States
Grade 16: Starting Hourly Rate: $20.7007. Rate of pay depends on qualifications. Job Description JOB SUMMARY The Customer Service Specialist is responsible for review, research, resolution and response of escalated customer concerns. ESSENTIAL FUNCTIONS All Specialties Provides written and verbal reports to management, as required. Participates in meetings, information gathering and sharing sessions to provide trends and patterns of escalation. Develops and maintains a database or an automated record keeping system of applications, complaints, incentives, violations. Establishes and maintains effective working relationships and public relations. Assists with correspondence via email, web, and letters of acknowledgement and follow up. Responds to customer interactions via the telephone, email, internet, or in person in a professional, courteous, accurate manner while recording a brief overview of communication. Develops a rapport with internal/external customers. Answers customer's question or solves the problem during initial contact, if follow-up is required, must do so within the timeframe committed to the customer. Performs all other duties as assigned. Customer Solutions Specialty Researches, resolves, and responds to situations considered high-profile, sensitive, and/or escalated in nature. Works as required in the customer solutions phone que to resolve customer escalations within the same day. May be required to respond in writing both through written and/or electronic correspondence (email/chat) to SAWS internal and external customer within departmental guidelines of established deliverable dates. Identifies and communicates emerging issues; updating tracking log, and processing front-line CSA exception requests DECISION MAKING All Specialties Works under limited supervision. MINIMUM REQUIREMENTS All Specialties High School Diploma or GED. Four years' experience in a customer service environment. Valid Class "C" Texas Drivers License. Proficient in the use of Microsoft Office environment. Ability to work regularly scheduled shifts within SAWS’s hours of operation including the training period where lunches and breaks are scheduled with the flexibility to adjust daily schedule and work overtime and/or weekends as needed. PREFERRED QUALIFICATIONS All Specialties Two years' of college courses in business administration or related field from an institution accredited by a nationally recognized accrediting agency. Bilingual in English/Spanish. JOB DIMENSIONS Regular contact with internal and external customers, including the general public. Must meet the required performance standards within the area of assignment. Ability to communicate effectively verbally and in writing. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 25 pounds occasionally. Subject to sitting for extended periods of time to perform job scope. Working conditions are in an office environment with occasional field visits. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities
Grade 16: Starting Hourly Rate: $20.7007. Rate of pay depends on qualifications. Job Description JOB SUMMARY The Customer Service Specialist is responsible for review, research, resolution and response of escalated customer concerns. ESSENTIAL FUNCTIONS All Specialties Provides written and verbal reports to management, as required. Participates in meetings, information gathering and sharing sessions to provide trends and patterns of escalation. Develops and maintains a database or an automated record keeping system of applications, complaints, incentives, violations. Establishes and maintains effective working relationships and public relations. Assists with correspondence via email, web, and letters of acknowledgement and follow up. Responds to customer interactions via the telephone, email, internet, or in person in a professional, courteous, accurate manner while recording a brief overview of communication. Develops a rapport with internal/external customers. Answers customer's question or solves the problem during initial contact, if follow-up is required, must do so within the timeframe committed to the customer. Performs all other duties as assigned. Customer Solutions Specialty Researches, resolves, and responds to situations considered high-profile, sensitive, and/or escalated in nature. Works as required in the customer solutions phone que to resolve customer escalations within the same day. May be required to respond in writing both through written and/or electronic correspondence (email/chat) to SAWS internal and external customer within departmental guidelines of established deliverable dates. Identifies and communicates emerging issues; updating tracking log, and processing front-line CSA exception requests DECISION MAKING All Specialties Works under limited supervision. MINIMUM REQUIREMENTS All Specialties High School Diploma or GED. Four years' experience in a customer service environment. Valid Class "C" Texas Drivers License. Proficient in the use of Microsoft Office environment. Ability to work regularly scheduled shifts within SAWS’s hours of operation including the training period where lunches and breaks are scheduled with the flexibility to adjust daily schedule and work overtime and/or weekends as needed. PREFERRED QUALIFICATIONS All Specialties Two years' of college courses in business administration or related field from an institution accredited by a nationally recognized accrediting agency. Bilingual in English/Spanish. JOB DIMENSIONS Regular contact with internal and external customers, including the general public. Must meet the required performance standards within the area of assignment. Ability to communicate effectively verbally and in writing. PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 25 pounds occasionally. Subject to sitting for extended periods of time to perform job scope. Working conditions are in an office environment with occasional field visits. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities
Oklahoma State Department of Health
Oklahoma County, Oklahoma, United States
Job Posting Title Behavioral Risk Factor Surveillance System Interviewer - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Center for Health Statistics Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation Justification The hourly salary for this position is up to $15.50, based on education and experience. PIN 34001020 Job Description The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. We value respect, collaboration, and service. OSDH is seeking a part time Behavioral Risk Factor Surveillance System (BRFSS) Interviewer providing support to the Center for Health Statistics. These are state employee positions 34001020 governed by the Civil Service Rules , located in Oklahoma City, Oklahoma. The hourly salary for this position isup to $15.50, based on education and experience. Position Summary: This position collects data on personal behaviors that affect health by conducting telephone surveys (including but not limited to the Oklahoma Behavioral Risk Factor Surveillance System (BRFSS). Position Responsibilities/Essential Functions Conducts telephone interviews, Provides Customer Service to Oklahomans Accurately Codes Survey Responses Follows Study Protocols Other Duties: Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: Requirements consist of a high school diploma or GED and one year of clerical office experience. Valued Knowledge, Skills and Abilities: Requirements include knowledge of office methods and procedures; of telephone procedures and standard business communications; of grammar, punctuation, spelling, and basic mathematics. Skill is required to operate office machines including computers/PCs. Ability is required to follow oral and written instructions; to independently follow established protocols, encourage respondents to answer questions, probe and clarify if needed and to establish and maintain effective working relationships with co-workers. Physical Demands and Work Environment: Hybrid (central office / telework) option. Work is typically performed in an office setting with a climate-controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position requires long period of sitting and daily use of computer and phone. APPLICATION REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Job Posting Title Behavioral Risk Factor Surveillance System Interviewer - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Center for Health Statistics Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation Justification The hourly salary for this position is up to $15.50, based on education and experience. PIN 34001020 Job Description The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. We value respect, collaboration, and service. OSDH is seeking a part time Behavioral Risk Factor Surveillance System (BRFSS) Interviewer providing support to the Center for Health Statistics. These are state employee positions 34001020 governed by the Civil Service Rules , located in Oklahoma City, Oklahoma. The hourly salary for this position isup to $15.50, based on education and experience. Position Summary: This position collects data on personal behaviors that affect health by conducting telephone surveys (including but not limited to the Oklahoma Behavioral Risk Factor Surveillance System (BRFSS). Position Responsibilities/Essential Functions Conducts telephone interviews, Provides Customer Service to Oklahomans Accurately Codes Survey Responses Follows Study Protocols Other Duties: Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: Requirements consist of a high school diploma or GED and one year of clerical office experience. Valued Knowledge, Skills and Abilities: Requirements include knowledge of office methods and procedures; of telephone procedures and standard business communications; of grammar, punctuation, spelling, and basic mathematics. Skill is required to operate office machines including computers/PCs. Ability is required to follow oral and written instructions; to independently follow established protocols, encourage respondents to answer questions, probe and clarify if needed and to establish and maintain effective working relationships with co-workers. Physical Demands and Work Environment: Hybrid (central office / telework) option. Work is typically performed in an office setting with a climate-controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position requires long period of sitting and daily use of computer and phone. APPLICATION REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Description: Job Summary Under the general direction of the Assistant Vice Provost for University Advising, and direct supervision of the Assistant Director of University Advising Retention, the Retention Specialist will be responsible for the development, implementation and evaluation of comprehensive advising-based retention efforts within assigned colleges and through centralized measures based on identified risk-factors with the intention of increasing retention and graduation while eliminating graduation equity gaps. This position will serve on key campus committees in order to contribute to ongoing analysis of and removal of barriers posed by academic policies addressing Academic Probation/Disqualification, Change of Major, Expected Academic Progress and others. In collaboration with university colleges and divisions, the Retention Specialist will evaluate current Cal Poly retention efforts, track retention activities, assess efficacy, and recommend changes to administration. The Retention Specialist will utilize Dashboards and work with the Office of the Registrar, Institutional Research, and the Office of Data Management to track retention of student cohorts, identify potential barriers and to coordinate the University’s outreach to students who are planning to take time off or are at risk of discontinuing from the University. The Retention Specialist will have comprehensive working knowledge of college-specific and University policies, procedures, and graduation requirements. The Retention Specialist will provide academic advising to the undergraduate student population for their assigned colleges, focusing efforts on specific student groups (e.g., Cal Poly Scholars, active but not enrolled students, etc.) and utilize an advanced, developmental problem-solving approach, rather than a prescriptive application, to assist students in degree completion. The Retention Specialist will meet regularly with their assigned colleges’ advising centers to review college-specific retention data and provide insight, strategize opportunities for advising-based intervention, and provide general support in closing equity gaps. The Retention Specialist will serve as a liaison to faculty and staff to assist them with identifying and implementing equity-minded strategies to serve and retain Cal Poly students. Telecommuting available up to 50% of the time. Department Summary University Advising (UA), a division of Academic Affairs, is responsible for integrating, facilitating, coordinating, synthesizing, enabling, and fostering outcomes driven efforts that support student success (e.g., retention, persistence, and graduation). Through its unique range of campus-wide programs and initiatives, UA provides leadership, services, and resources to support all Cal Poly students in reaching their academic goals. UA does this by delivering time-sensitive, inclusive academic advising and support; advocating for the academic needs of marginalized students; ensuring, through assessment and continuous review, that academic success policies and procedures are consistent and equitable; and removing institutional barriers to increase student retention and graduation. UA partners with peer, faculty and professional advisors and provides them with the training they need to empower every Cal Poly student with the confidence, knowledge and sense of belonging essential for academic success. Key Qualifications Ability to independently carry out a variety of professionally complex assignments without detailed instructions. Ability to evaluate and interpret complex problems, draw valid conclusions and project consequences of alternative courses of action Demonstrated ability to collect, compile, analyze and evaluate data and ability to make verbal or written presentations based on this data. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Working knowledge of or ability to quickly learn University infrastructure, policies and procedures. Ability to advise students individually and in groups on complex student related matters, including ability to be sensitive to individuals and groups where required. Education and Experience Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Salary and Benefits: Anticipated Hiring Range: $60,300 - $70,704 annually Classification Range: $60,300 - $85,908 annually Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles. Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to humanresources@calpoly.edu . Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Closing Date/Time: Open until filled
Description: Job Summary Under the general direction of the Assistant Vice Provost for University Advising, and direct supervision of the Assistant Director of University Advising Retention, the Retention Specialist will be responsible for the development, implementation and evaluation of comprehensive advising-based retention efforts within assigned colleges and through centralized measures based on identified risk-factors with the intention of increasing retention and graduation while eliminating graduation equity gaps. This position will serve on key campus committees in order to contribute to ongoing analysis of and removal of barriers posed by academic policies addressing Academic Probation/Disqualification, Change of Major, Expected Academic Progress and others. In collaboration with university colleges and divisions, the Retention Specialist will evaluate current Cal Poly retention efforts, track retention activities, assess efficacy, and recommend changes to administration. The Retention Specialist will utilize Dashboards and work with the Office of the Registrar, Institutional Research, and the Office of Data Management to track retention of student cohorts, identify potential barriers and to coordinate the University’s outreach to students who are planning to take time off or are at risk of discontinuing from the University. The Retention Specialist will have comprehensive working knowledge of college-specific and University policies, procedures, and graduation requirements. The Retention Specialist will provide academic advising to the undergraduate student population for their assigned colleges, focusing efforts on specific student groups (e.g., Cal Poly Scholars, active but not enrolled students, etc.) and utilize an advanced, developmental problem-solving approach, rather than a prescriptive application, to assist students in degree completion. The Retention Specialist will meet regularly with their assigned colleges’ advising centers to review college-specific retention data and provide insight, strategize opportunities for advising-based intervention, and provide general support in closing equity gaps. The Retention Specialist will serve as a liaison to faculty and staff to assist them with identifying and implementing equity-minded strategies to serve and retain Cal Poly students. Telecommuting available up to 50% of the time. Department Summary University Advising (UA), a division of Academic Affairs, is responsible for integrating, facilitating, coordinating, synthesizing, enabling, and fostering outcomes driven efforts that support student success (e.g., retention, persistence, and graduation). Through its unique range of campus-wide programs and initiatives, UA provides leadership, services, and resources to support all Cal Poly students in reaching their academic goals. UA does this by delivering time-sensitive, inclusive academic advising and support; advocating for the academic needs of marginalized students; ensuring, through assessment and continuous review, that academic success policies and procedures are consistent and equitable; and removing institutional barriers to increase student retention and graduation. UA partners with peer, faculty and professional advisors and provides them with the training they need to empower every Cal Poly student with the confidence, knowledge and sense of belonging essential for academic success. Key Qualifications Ability to independently carry out a variety of professionally complex assignments without detailed instructions. Ability to evaluate and interpret complex problems, draw valid conclusions and project consequences of alternative courses of action Demonstrated ability to collect, compile, analyze and evaluate data and ability to make verbal or written presentations based on this data. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Working knowledge of or ability to quickly learn University infrastructure, policies and procedures. Ability to advise students individually and in groups on complex student related matters, including ability to be sensitive to individuals and groups where required. Education and Experience Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Salary and Benefits: Anticipated Hiring Range: $60,300 - $70,704 annually Classification Range: $60,300 - $85,908 annually Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles. Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to humanresources@calpoly.edu . Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Closing Date/Time: Open until filled
Napa County
Napa, California, United States
The Napa Valley Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. County of Napa as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position ABOUT THE FORENSIC INTERVIEWER: The Forensic Interviewer provides forensic interview services to alleged victims (up to age 21) of child sexual abuse, physical abuse and neglect, child witnesses to violent crimes, and developmentally delayed adult victims. Responsible to interview alleged victims of maltreatment in an emotionally sensitive, developmentally appropriate, and forensically sound manner, acquire vital detailed information from the alleged victim which is utilized in criminal, juvenile, and family court. Provide leadership and facilitation of a multidisciplinary approach to the investigative process through meeting with involved parties prior to and after the interview, as well as educate and advocate for child victims, and serve as an expert witness in court proceedings. Attend and help facilitate monthly MDIT meetings. Build community awareness by participating in community outreach and education. Understand, maintain and monitor accreditation standards set by the National Children’s Alliance. The Recruitment Process: 1. Final filing date for all applications is 5:00 PM, Friday, April 7, 2023. 2. Review of applications for minimum qualifications and supplemental questionnaires by subject matter experts (SMEs) is tentatively scheduled for the week of April 10, 2023 . 3. Oral Panel interviews are tentatively scheduled for the week of April 24, 2023. Only the most qualified candidates will be invited to the departmental oral panel interview. Human Resources reserves the right to make changes to the recruitment process and schedule at any time. Example of Duties The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Schedules, coordinates, and conducts forensic interviews utilizing research-based interview protocols and techniques designed to elicit information from alleged victims and witnesses of abuse on behalf of a multi-disciplinary team. Maintains and updates interview documentation, case files, case lists, video logs, statistical tracking, and other related records. Drafts written documentation related to conducted interviews for case review purposes. Prepares for, coordinates, and participates in case reviews. Provides testimony in court proceedings regarding general interview processes and techniques and individual case interviews conducted as necessary. Participates in Peer Review sessions, provides training on interview protocols and child developmental levels. Performs other duties of a similar nature or level as assigned. For full job description and duties, please click on the link below: Forensic Interviewer Job Description QUALIFICATIONS: Experience and Education - Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Pattern 1 : Some college coursework in psychology, counseling, social work, or other closely related field; and five (5) years of experience working in a multi-disciplinary environment with Child Protective Services, Law Enforcement, and Human or Social Services; and successful completion of the National Children’s Advocacy Center (NCAC) Child Forensic Interview (CFI) Training. Pattern 2 : A Bachelor’s degree in Social Sciences with an emphasis in psychology, counseling, social work, or other related field; and three (3) years of experience working in a multi-disciplinary environment with Child Protective Services, Law Enforcement, and Human or Social Services. Pattern 3 : A Master’s degree Social Sciences with an emphasis in psychology, counseling, social work, or other related field; and one (1) year of experience in a multi-disciplinary environment with Child Protective Services, Law Enforcement, and Human or Social Services. License or Certificate*: Possession of or ability to obtain a valid California driver's license. If qualifying under Pattern 1, possession of certification as a Child Forensic Interviewer from the National Children’s Advocacy Center is required. *Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: 4/7/2023 5:00 PM Pacific
The Napa Valley Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. County of Napa as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE . The Position ABOUT THE FORENSIC INTERVIEWER: The Forensic Interviewer provides forensic interview services to alleged victims (up to age 21) of child sexual abuse, physical abuse and neglect, child witnesses to violent crimes, and developmentally delayed adult victims. Responsible to interview alleged victims of maltreatment in an emotionally sensitive, developmentally appropriate, and forensically sound manner, acquire vital detailed information from the alleged victim which is utilized in criminal, juvenile, and family court. Provide leadership and facilitation of a multidisciplinary approach to the investigative process through meeting with involved parties prior to and after the interview, as well as educate and advocate for child victims, and serve as an expert witness in court proceedings. Attend and help facilitate monthly MDIT meetings. Build community awareness by participating in community outreach and education. Understand, maintain and monitor accreditation standards set by the National Children’s Alliance. The Recruitment Process: 1. Final filing date for all applications is 5:00 PM, Friday, April 7, 2023. 2. Review of applications for minimum qualifications and supplemental questionnaires by subject matter experts (SMEs) is tentatively scheduled for the week of April 10, 2023 . 3. Oral Panel interviews are tentatively scheduled for the week of April 24, 2023. Only the most qualified candidates will be invited to the departmental oral panel interview. Human Resources reserves the right to make changes to the recruitment process and schedule at any time. Example of Duties The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Schedules, coordinates, and conducts forensic interviews utilizing research-based interview protocols and techniques designed to elicit information from alleged victims and witnesses of abuse on behalf of a multi-disciplinary team. Maintains and updates interview documentation, case files, case lists, video logs, statistical tracking, and other related records. Drafts written documentation related to conducted interviews for case review purposes. Prepares for, coordinates, and participates in case reviews. Provides testimony in court proceedings regarding general interview processes and techniques and individual case interviews conducted as necessary. Participates in Peer Review sessions, provides training on interview protocols and child developmental levels. Performs other duties of a similar nature or level as assigned. For full job description and duties, please click on the link below: Forensic Interviewer Job Description QUALIFICATIONS: Experience and Education - Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Pattern 1 : Some college coursework in psychology, counseling, social work, or other closely related field; and five (5) years of experience working in a multi-disciplinary environment with Child Protective Services, Law Enforcement, and Human or Social Services; and successful completion of the National Children’s Advocacy Center (NCAC) Child Forensic Interview (CFI) Training. Pattern 2 : A Bachelor’s degree in Social Sciences with an emphasis in psychology, counseling, social work, or other related field; and three (3) years of experience working in a multi-disciplinary environment with Child Protective Services, Law Enforcement, and Human or Social Services. Pattern 3 : A Master’s degree Social Sciences with an emphasis in psychology, counseling, social work, or other related field; and one (1) year of experience in a multi-disciplinary environment with Child Protective Services, Law Enforcement, and Human or Social Services. License or Certificate*: Possession of or ability to obtain a valid California driver's license. If qualifying under Pattern 1, possession of certification as a Child Forensic Interviewer from the National Children’s Advocacy Center is required. *Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: 4/7/2023 5:00 PM Pacific
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Do you desire a career in human resources where you work in a highly sought-after department? Do you want to work for an organization that encourages creative thinking and celebrates shared values, growth, and diversity? If so, we invite you to join our department as a Consultant within the Classification Services Unit (CSU). CSU Consultants are responsible for reviewing and analyzing the department’s classifications and providing advice, guidance, and recommendations to departmental staff on a myriad of classification and allocation related matters. Flexible schedules and telecommuting options available Essential Functions: Reviews and analyzes complex requests for position movement, establishment, reclassification and upgrades. Assesses the department’s existing classification plan, identifies alternatives, and makes recommendations to management based on analysis. Reviews duty statements to ensure appropriate allocation of essential duties. Partakes in special projects such as developing new classification concepts, revising classification specifications, developing and drafting board items, and collaborating with our Labor Relations office on bargaining and harvest proposals. Interacts and collaborates regularly with various OHR teams, including but not limited to, Hiring and Compensation, Labor Relations, Adverse Action, Executive Support, Recruiting, and other units on cross-functional matters to develop solutions. Regularly drafts email correspondence on various CSU-related topics to be sent to our assigned Personnel Management Division contact at the California Department of Human Resources (CalHR). Prepares requests to establish and amend new and existing Career Executive Assignments (CEA), and monitors potential salary increases for CEA employees. Reviews reinstatement rights for CEAs, Exempt and rank-and-file employees which includes facilitating mandatory returns. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE PERSONNEL ANALYST ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST (GENERAL) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-363255 Position #(s): 420-057-5142-XXX Working Title: Classification Services Consultant Classification: ASSOCIATE PERSONNEL ANALYST $5,518.00 - $6,907.00 A Shall Consider: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,518.00 - $6,907.00 A STAFF SERVICES ANALYST (GENERAL) $3,534.00 - $4,428.00 A $3,826.00 - $4,789.00 B $4,588.00 - $5,744.00 C # of Positions: 1 Work Location: Sacramento County Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Office of Human Resources, Talent Acquisition, Classification Services Unit. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter ifthat is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at https://www.oag.ca.gov . Special Requirements Fingerprint check will be required. Clearly indicate the Job Control Code (JC- 363255 ) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/10/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Yvonne Salas (JC-363255) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Yvonne Salas (JC-363255) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A narrative of the relevant skills, knowledge, training, and experience you possess and why that makes you the most qualified for the position. The Statement of Qualifications (SOQ) serves as documentation of your ability to present information clearly and concisely in writing and should be typed and no more than two pages in length. Cover letters, resumes and other materials do not take the place of a SOQ and application packages without a SOQ may not be considered. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to develop and maintain professional working relationships with all levels of management. Ability to exercise initiative, flexibility and to adapt to changing priorities in a fast-paced environment. Be a creative and resourceful problem solver. Ability to organize and establish workload priorities and work under pressure. Knowledge and experience with CalHR and SPB laws, rules, and procedures. Strong analytical, verbal and written communication skills. Dependable, punctual, with an excellent attendance record. Experience in providing excellent consultation services. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Yvonne Salas (916) 210-7200 yvonne.salas@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information Additional Application Filing Information: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. T he Associate Governmental Program Analyst eligibility list will be used as an appropriate for the Associate Personnel Analyst classification. Candidates who would like to be appointed as an Associate Personnel Analyst must meet the minimum qualifications for the Associate Personnel Analyst classification in addition to having Associate Governmental Program Analyst eligibility. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/10/2023
Job Description and Duties Do you desire a career in human resources where you work in a highly sought-after department? Do you want to work for an organization that encourages creative thinking and celebrates shared values, growth, and diversity? If so, we invite you to join our department as a Consultant within the Classification Services Unit (CSU). CSU Consultants are responsible for reviewing and analyzing the department’s classifications and providing advice, guidance, and recommendations to departmental staff on a myriad of classification and allocation related matters. Flexible schedules and telecommuting options available Essential Functions: Reviews and analyzes complex requests for position movement, establishment, reclassification and upgrades. Assesses the department’s existing classification plan, identifies alternatives, and makes recommendations to management based on analysis. Reviews duty statements to ensure appropriate allocation of essential duties. Partakes in special projects such as developing new classification concepts, revising classification specifications, developing and drafting board items, and collaborating with our Labor Relations office on bargaining and harvest proposals. Interacts and collaborates regularly with various OHR teams, including but not limited to, Hiring and Compensation, Labor Relations, Adverse Action, Executive Support, Recruiting, and other units on cross-functional matters to develop solutions. Regularly drafts email correspondence on various CSU-related topics to be sent to our assigned Personnel Management Division contact at the California Department of Human Resources (CalHR). Prepares requests to establish and amend new and existing Career Executive Assignments (CEA), and monitors potential salary increases for CEA employees. Reviews reinstatement rights for CEAs, Exempt and rank-and-file employees which includes facilitating mandatory returns. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE PERSONNEL ANALYST ASSOCIATE GOVERNMENTAL PROGRAM ANALYST STAFF SERVICES ANALYST (GENERAL) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-363255 Position #(s): 420-057-5142-XXX Working Title: Classification Services Consultant Classification: ASSOCIATE PERSONNEL ANALYST $5,518.00 - $6,907.00 A Shall Consider: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,518.00 - $6,907.00 A STAFF SERVICES ANALYST (GENERAL) $3,534.00 - $4,428.00 A $3,826.00 - $4,789.00 B $4,588.00 - $5,744.00 C # of Positions: 1 Work Location: Sacramento County Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Office of Human Resources, Talent Acquisition, Classification Services Unit. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter ifthat is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at https://www.oag.ca.gov . Special Requirements Fingerprint check will be required. Clearly indicate the Job Control Code (JC- 363255 ) and the title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/10/2023 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Yvonne Salas (JC-363255) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Yvonne Salas (JC-363255) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A narrative of the relevant skills, knowledge, training, and experience you possess and why that makes you the most qualified for the position. The Statement of Qualifications (SOQ) serves as documentation of your ability to present information clearly and concisely in writing and should be typed and no more than two pages in length. Cover letters, resumes and other materials do not take the place of a SOQ and application packages without a SOQ may not be considered. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to develop and maintain professional working relationships with all levels of management. Ability to exercise initiative, flexibility and to adapt to changing priorities in a fast-paced environment. Be a creative and resourceful problem solver. Ability to organize and establish workload priorities and work under pressure. Knowledge and experience with CalHR and SPB laws, rules, and procedures. Strong analytical, verbal and written communication skills. Dependable, punctual, with an excellent attendance record. Experience in providing excellent consultation services. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Yvonne Salas (916) 210-7200 yvonne.salas@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information Additional Application Filing Information: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. T he Associate Governmental Program Analyst eligibility list will be used as an appropriate for the Associate Personnel Analyst classification. Candidates who would like to be appointed as an Associate Personnel Analyst must meet the minimum qualifications for the Associate Personnel Analyst classification in addition to having Associate Governmental Program Analyst eligibility. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/10/2023
CITY OF SPOKANE, WA
808 W Spokane Falls Blvd Spokane, WA 99201
CLASS SUMMARY JOIN OUR SUMMER STAFF! Spend the summer in a natural and beautiful environment! This individual will represent the Little Spokane River Shuttle Program in a mixture of administrative and hands on capacities. This position requires good organizational skills and the ability to interact with the public in an outgoing, professional, and informative manner. This individual will be responsible for maintaining a risk-reduced environment, interacting with the public, and representing the agency in a positive manner. The shuttle will run every Saturday and Sunday from early July to early September. Scheduled hours for this individual will be every Saturday and Sunday from 9:30am-4:30pm or ending earlier on days with low attendance. The customer service representative will take credit card payments, check in shuttle riders, help enforce rules/policies, and provide important safety information information to customers. This individual may also help load/unload watercraft onto a trailer which transports customers and their craft from the Nine Mile Take-Out to the St. Georges Put-In at the Little Spokane River Natural Area. $16.50 per hour + Depending On Experience EXAMPLES OF JOB FUNCTIONS The following Responsibilities and Requirements are functions the individual who holds or desires the position must be able to perform unaided or with the assistance of a reasonable accommodation. WORK RELATED REQUIREMENTS: Commitment to all or most of the scheduled dates. Ability to adapt to changing circumstances, and flexible enough to make. accommodations for unforeseen events. Have excellent communication, leadership, decision-making A background in customer service representation, outdoor recreation experience, or other related work. Requirements of work (with or without reasonable accommodation): The stamina to stand for long periods time Ability to lift up to 50 pounds throughout the day loading boats on a trailer The ability to work entire shift outdoors with minimal shelter. MINIMUM QUALIFICATIONS Must be at least 18 years of age at time of appointment. Possess a valid driver's license and social security card. Valid CPR and First Aid Certifications. Training provided upon hire. Pass a background check. Pass a drug Test. Be available for training dates. Applicants must submit a resume and 2-3 references. We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. Closing Date/Time: 2023-04-16
CLASS SUMMARY JOIN OUR SUMMER STAFF! Spend the summer in a natural and beautiful environment! This individual will represent the Little Spokane River Shuttle Program in a mixture of administrative and hands on capacities. This position requires good organizational skills and the ability to interact with the public in an outgoing, professional, and informative manner. This individual will be responsible for maintaining a risk-reduced environment, interacting with the public, and representing the agency in a positive manner. The shuttle will run every Saturday and Sunday from early July to early September. Scheduled hours for this individual will be every Saturday and Sunday from 9:30am-4:30pm or ending earlier on days with low attendance. The customer service representative will take credit card payments, check in shuttle riders, help enforce rules/policies, and provide important safety information information to customers. This individual may also help load/unload watercraft onto a trailer which transports customers and their craft from the Nine Mile Take-Out to the St. Georges Put-In at the Little Spokane River Natural Area. $16.50 per hour + Depending On Experience EXAMPLES OF JOB FUNCTIONS The following Responsibilities and Requirements are functions the individual who holds or desires the position must be able to perform unaided or with the assistance of a reasonable accommodation. WORK RELATED REQUIREMENTS: Commitment to all or most of the scheduled dates. Ability to adapt to changing circumstances, and flexible enough to make. accommodations for unforeseen events. Have excellent communication, leadership, decision-making A background in customer service representation, outdoor recreation experience, or other related work. Requirements of work (with or without reasonable accommodation): The stamina to stand for long periods time Ability to lift up to 50 pounds throughout the day loading boats on a trailer The ability to work entire shift outdoors with minimal shelter. MINIMUM QUALIFICATIONS Must be at least 18 years of age at time of appointment. Possess a valid driver's license and social security card. Valid CPR and First Aid Certifications. Training provided upon hire. Pass a background check. Pass a drug Test. Be available for training dates. Applicants must submit a resume and 2-3 references. We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. Closing Date/Time: 2023-04-16
Jefferson County
Golden, Colorado, United States
Apply By: 04/20/23 Division: Clerk and Recorder Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Technical Support Technician is responsible for performing customer service and technical support for users for IT functions within the Jefferson County Elections Division. Support involves computer systems administration and support tasks, including customer communications, documenting, inventorying, testing, maintaining, basic troubleshooting, triage, and repair. This includes support of voting equipment, laptops used to access voter registration information at in-person voting locations, and maintaining ballot printing equipment, PC hardware, software, operating systems, software applications, peripherals and mobile devices. The ideal candidate will plan for, train, and direct the work of a temporary team of technical support election judges to assist with setting up and supporting up to 35 remote voting locations throughout the county. Follows strict election security and chain-of-custody requirements for all electronic voting equipment. In between elections, inventories and recommends ordering equipment and consumables as needed. Assists with updating the address library in the statewide voter registration database to include valid residential addresses and conducts research regarding same. Schedule : This position operates on our four-day work week (Monday-Thursday). This position requires in-office work two days per week , with a hybrid/remote option available two days per week . During election season, in-office work is required four days per week, and the schedule will adjust to ensure the needs of the business office are met. Please note that this position may require work on Fridays, evenings , and weekends surrounding our elections. Target Hiring Range: $27.73 - $33.28 USD Hourly Compensation will be determined based on education, experience, and skills. Full pay range for job profile: 22.18-27.73-33.28 USD Hourly Benefits : Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental , vision , and life insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. For more information, c lick Here for our Total Rewards summary. Essential Duties: Performs a variety of computer maintenance and support tasks, including receiving and documenting incoming support calls, inventorying, basic troubleshooting of PC hardware, software, operating systems, software applications, peripherals , mobile phones , and electronic voting equipment . These tasks are particularly geared toward preparing for, staffing, and provi ding te chnical support to as many as three dozen in-person voting locations throughout Jefferson County . Exercises judgment and decision making in the diagnosis and resolution of basic computer hardware and software problems. Follows established processes and procedures. Provides input for process optimization. Provides direction to temporary election workers regarding same. Receipting, pulling orders, staging orders, processing delivery receipts, scanning, p erforming end-of-day processing and performing cycle counts. Maintaining the statewide registration database address library by partnering with other County divisions, such as GIS, to ensure addresses are correct, within the County and are residential. Other duties and responsibilities as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: Experience : A minimum of one year of experience Education: Associate’s degree Or an equivalent combination of education & experience. For example, applicants will meet minimal qualifications if they have a high school diploma, and 2 years of experience. Preferred Knowledge, Skills and Abilities: Strong customer service Knowledge of voting, ballot counting, and/or voter registration systems Demonstrated experience leading a team Ability to work independently while collaborating and communicating with key stakeholders Fast learner, able to critically think through complex problems Adaptive to a fast-paced, demanding environment Able to prioritize concurrent mission critical tasks to meet statutory deadlines High attention to detail in an exceedingly scrutinized, secured environment Ability to communicate to an audience with varied familiarity with technology Familiarity with: Networking such as routers, switches, TCP/IP USB and network Printers Android cellphones Windows 10 PC Imaging Additional Job Information: Offer of employment contingent upon successful completion of criminal history background check, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. Must have a valid driver's license, and if you are from out of state, you must have a valid Colorado driver's license within 30 days of hire date, and you must not have any major violations such as DUI, DWI,DWAI. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or CareerTalent@Jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: High School Diploma Experience: Work Experience: Minimum one year Certifications: Languages: Category: Information Technology Services
Apply By: 04/20/23 Division: Clerk and Recorder Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Technical Support Technician is responsible for performing customer service and technical support for users for IT functions within the Jefferson County Elections Division. Support involves computer systems administration and support tasks, including customer communications, documenting, inventorying, testing, maintaining, basic troubleshooting, triage, and repair. This includes support of voting equipment, laptops used to access voter registration information at in-person voting locations, and maintaining ballot printing equipment, PC hardware, software, operating systems, software applications, peripherals and mobile devices. The ideal candidate will plan for, train, and direct the work of a temporary team of technical support election judges to assist with setting up and supporting up to 35 remote voting locations throughout the county. Follows strict election security and chain-of-custody requirements for all electronic voting equipment. In between elections, inventories and recommends ordering equipment and consumables as needed. Assists with updating the address library in the statewide voter registration database to include valid residential addresses and conducts research regarding same. Schedule : This position operates on our four-day work week (Monday-Thursday). This position requires in-office work two days per week , with a hybrid/remote option available two days per week . During election season, in-office work is required four days per week, and the schedule will adjust to ensure the needs of the business office are met. Please note that this position may require work on Fridays, evenings , and weekends surrounding our elections. Target Hiring Range: $27.73 - $33.28 USD Hourly Compensation will be determined based on education, experience, and skills. Full pay range for job profile: 22.18-27.73-33.28 USD Hourly Benefits : Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental , vision , and life insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more. For more information, c lick Here for our Total Rewards summary. Essential Duties: Performs a variety of computer maintenance and support tasks, including receiving and documenting incoming support calls, inventorying, basic troubleshooting of PC hardware, software, operating systems, software applications, peripherals , mobile phones , and electronic voting equipment . These tasks are particularly geared toward preparing for, staffing, and provi ding te chnical support to as many as three dozen in-person voting locations throughout Jefferson County . Exercises judgment and decision making in the diagnosis and resolution of basic computer hardware and software problems. Follows established processes and procedures. Provides input for process optimization. Provides direction to temporary election workers regarding same. Receipting, pulling orders, staging orders, processing delivery receipts, scanning, p erforming end-of-day processing and performing cycle counts. Maintaining the statewide registration database address library by partnering with other County divisions, such as GIS, to ensure addresses are correct, within the County and are residential. Other duties and responsibilities as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: Experience : A minimum of one year of experience Education: Associate’s degree Or an equivalent combination of education & experience. For example, applicants will meet minimal qualifications if they have a high school diploma, and 2 years of experience. Preferred Knowledge, Skills and Abilities: Strong customer service Knowledge of voting, ballot counting, and/or voter registration systems Demonstrated experience leading a team Ability to work independently while collaborating and communicating with key stakeholders Fast learner, able to critically think through complex problems Adaptive to a fast-paced, demanding environment Able to prioritize concurrent mission critical tasks to meet statutory deadlines High attention to detail in an exceedingly scrutinized, secured environment Ability to communicate to an audience with varied familiarity with technology Familiarity with: Networking such as routers, switches, TCP/IP USB and network Printers Android cellphones Windows 10 PC Imaging Additional Job Information: Offer of employment contingent upon successful completion of criminal history background check, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. Must have a valid driver's license, and if you are from out of state, you must have a valid Colorado driver's license within 30 days of hire date, and you must not have any major violations such as DUI, DWI,DWAI. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or CareerTalent@Jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: High School Diploma Experience: Work Experience: Minimum one year Certifications: Languages: Category: Information Technology Services
JEFFERSON COUNTY, COLORADO
Off Campus, Colorado, United States
Apply By: 03/30/23 Division: Community Assistance Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Are you seeking more than a paycheck? Do you want a career that fulfills yourpassions and purposetomake a differencein the lives of our community members? Does working with an agency that provides a robust training academy,professional development,opportunitiesfor growth, and advancement excite you? Do you have a passion for working with people and facilitating effective business processes leading towards and reflecting the vision and values of Human Services? Jefferson County invites you to apply for Associate Eligibility Specialist. This position provides you the opportunity to work for a county that's thrives on working collaboratively and overcoming challenges. The Associate Eligibility Specialist provides advanced level customer services and support to Human Services staff and clients. Targeted Hiring Range: $19.29 per hour Compensation will be determined based on education, experience, and skills. We are creating two new teams based on grant funding with the intention of transitioning the teams to a more sustainable role in the future dependent upon budget. These positions will work remotely, but will be asked to come on-site for training and occasional technical support. *Please note that you must be a Colorado resident at the time of hire to be considered for this position* As an employer of choice, we hope you will feel welcome here. The inclusive environment and culture of dignity and respect are what makes this organization so unique.We appreciate that staff uphold our mission and help provide opportunities for our customers to succeed. The Eligibility Specialist Associate is responsible for: Connecting with customers through our call center to answer questions, address escalations, and resolve case concerns. Serving as first point of contact and responding to customer inquiries. Reviewing applications for completeness, uploading documents, and data entry into complex computer program (Colorado Benefit Management System - CBMS). Researching case files, locating case files, reviewing for missing required information, and communicating with staff in numerous areas. Pl ease note, this is not a case management position. Knowledge, skills, and attributes that lead to success in this role include: High aptitude for customer service Strong organization and prioritization skills Thrive in a fast-paced, high-volume customer service role Excellent communication abilities and teamwork focused Strong follow up skills Passion to make a difference QUALIFICATIONS Minimum Qualifications: High school diploma or equivalent certificate Plus, a minimum of one year of customer services experience Or any equivalent combination of education and experience. Preferred Qualifications: Experience working in a call center Some customer service experience Experience working on a team that is fully remote Offer of employment contingent on criminal history check and education verification. Recruitment Process: You are able to see your status and any communication when you log into your candidate portal . Listed below are the steps in our recruiting process: Once the job bulletin has closed, the Talent Acquisition Team evaluates all applications based on the minimum requirements listed in the qualifications section of the job bulletin. Next, the Talent Acquisition Team reviews applications for the preferred skills. While these skills are not a requirement for the position, they will contribute to the success of the new hire in this role. These skills arescoredand the highest scoring applicants will be forwarded to the next step. The next step includes the hiring team reviewing applications and deciding who to contact for a phone screen/interview. The number of applications forwarded for Manager Review depends on the hiring teams request and can range from 10 applications to everyone who meets minimum requirements; not everyone who makes it to Manager Review is guaranteed an interview. If the hiring team wishes to speak with you further, they will reach out to you via phone call or email using the contact information listed on your application. You may receive emails asking you to complete a task within your candidate portal and it is important that you are receiving our emails as we do not want you to miss out on an opportunity. The time frame for contacting applicants depends on the hiring team's schedule/workload and how many applications were referred for manager review. Please note that Jefferson County receives on average over 100 applications per job bulletin. Thank you for your patience and for your interest in Jefferson County Government! We wish you success through this process. Do not forget to sign up for Job Interest Alerts through your candidate portal to receive email alerts for future positions you are interested in. Education: GED, High School Diploma Experience: Work Experience: No Experience Certifications: Languages: Category: Health & Human Services
Apply By: 03/30/23 Division: Community Assistance Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: Are you seeking more than a paycheck? Do you want a career that fulfills yourpassions and purposetomake a differencein the lives of our community members? Does working with an agency that provides a robust training academy,professional development,opportunitiesfor growth, and advancement excite you? Do you have a passion for working with people and facilitating effective business processes leading towards and reflecting the vision and values of Human Services? Jefferson County invites you to apply for Associate Eligibility Specialist. This position provides you the opportunity to work for a county that's thrives on working collaboratively and overcoming challenges. The Associate Eligibility Specialist provides advanced level customer services and support to Human Services staff and clients. Targeted Hiring Range: $19.29 per hour Compensation will be determined based on education, experience, and skills. We are creating two new teams based on grant funding with the intention of transitioning the teams to a more sustainable role in the future dependent upon budget. These positions will work remotely, but will be asked to come on-site for training and occasional technical support. *Please note that you must be a Colorado resident at the time of hire to be considered for this position* As an employer of choice, we hope you will feel welcome here. The inclusive environment and culture of dignity and respect are what makes this organization so unique.We appreciate that staff uphold our mission and help provide opportunities for our customers to succeed. The Eligibility Specialist Associate is responsible for: Connecting with customers through our call center to answer questions, address escalations, and resolve case concerns. Serving as first point of contact and responding to customer inquiries. Reviewing applications for completeness, uploading documents, and data entry into complex computer program (Colorado Benefit Management System - CBMS). Researching case files, locating case files, reviewing for missing required information, and communicating with staff in numerous areas. Pl ease note, this is not a case management position. Knowledge, skills, and attributes that lead to success in this role include: High aptitude for customer service Strong organization and prioritization skills Thrive in a fast-paced, high-volume customer service role Excellent communication abilities and teamwork focused Strong follow up skills Passion to make a difference QUALIFICATIONS Minimum Qualifications: High school diploma or equivalent certificate Plus, a minimum of one year of customer services experience Or any equivalent combination of education and experience. Preferred Qualifications: Experience working in a call center Some customer service experience Experience working on a team that is fully remote Offer of employment contingent on criminal history check and education verification. Recruitment Process: You are able to see your status and any communication when you log into your candidate portal . Listed below are the steps in our recruiting process: Once the job bulletin has closed, the Talent Acquisition Team evaluates all applications based on the minimum requirements listed in the qualifications section of the job bulletin. Next, the Talent Acquisition Team reviews applications for the preferred skills. While these skills are not a requirement for the position, they will contribute to the success of the new hire in this role. These skills arescoredand the highest scoring applicants will be forwarded to the next step. The next step includes the hiring team reviewing applications and deciding who to contact for a phone screen/interview. The number of applications forwarded for Manager Review depends on the hiring teams request and can range from 10 applications to everyone who meets minimum requirements; not everyone who makes it to Manager Review is guaranteed an interview. If the hiring team wishes to speak with you further, they will reach out to you via phone call or email using the contact information listed on your application. You may receive emails asking you to complete a task within your candidate portal and it is important that you are receiving our emails as we do not want you to miss out on an opportunity. The time frame for contacting applicants depends on the hiring team's schedule/workload and how many applications were referred for manager review. Please note that Jefferson County receives on average over 100 applications per job bulletin. Thank you for your patience and for your interest in Jefferson County Government! We wish you success through this process. Do not forget to sign up for Job Interest Alerts through your candidate portal to receive email alerts for future positions you are interested in. Education: GED, High School Diploma Experience: Work Experience: No Experience Certifications: Languages: Category: Health & Human Services
CLARK COUNTY, NV
Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County Commission's Office is seeking qualified candidates to apply for the Commission Intern (Customer Service Assistant) position. This position will perform a variety of duties including data entry, providing excellent customer service, answering multi-telephone lines, and drafting customer correspondence. Please Note: Part-time employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. Required Documents: •Resume •Interest Letter including answers to the following: Why are you interested in this internship? What skills or experience will you bring to this internship? What are your expectations and what do you hope to gain from this internship? Recruitment Process: Initial Interviews will be held the week of April 10th. Offers will be made the week of April 24th. Internship will start June 15th and run for approximately 8 to 10 weeks. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school and current college student in Public Administration, Journalism, Marketing, Public Relations, English, Communications, Engineering, or Information Technology. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Licensing and Certification: Must possess a valid Nevada Class C driver's license at the time of appointment. Background Investigation: Employment is contingent upon the results of a background investigation. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Working Conditions: Work shifts may include day, swing shift, and weekends (including Holidays). EXAMPLES OF DUTIES Types correspondence, reports, forms and specialized documents related to the functions of the organizational unit to which assigned from drafts, notes, dictated tapes, or brief instructions, using a typewriter or word processor; may compose standard correspondence from brief instructions. Research and study public policy. Prepares and updates a variety of reports and records which may require the use of consolidating materials from several sources. Establishes and maintains office files; researches and compiles information from such files; purges files as required. Operates standard office equipment, including word processors, computers, facsimile equipment and central telephones. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Assist with planning and ideation of social media content on various platforms. Attend Commission meetings and provide reports or feedback. Aid, attend, and assist in the preparation of community events. May be required to operate a motor vehicle to various locations throughout the County. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Specified positions may be required to lift or move heavy materials and/or drive a motor vehicle. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Closing Date/Time: 4/4/2023 5:01 PM Pacific
ABOUT THE POSITION The Clark County Commission's Office is seeking qualified candidates to apply for the Commission Intern (Customer Service Assistant) position. This position will perform a variety of duties including data entry, providing excellent customer service, answering multi-telephone lines, and drafting customer correspondence. Please Note: Part-time employment will not lead to permanent employment. Part-time hourly employees are used to fill positions normally less than twenty (20) hours per week. Part-time employees do not receive benefits. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. Required Documents: •Resume •Interest Letter including answers to the following: Why are you interested in this internship? What skills or experience will you bring to this internship? What are your expectations and what do you hope to gain from this internship? Recruitment Process: Initial Interviews will be held the week of April 10th. Offers will be made the week of April 24th. Internship will start June 15th and run for approximately 8 to 10 weeks. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school and current college student in Public Administration, Journalism, Marketing, Public Relations, English, Communications, Engineering, or Information Technology. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Licensing and Certification: Must possess a valid Nevada Class C driver's license at the time of appointment. Background Investigation: Employment is contingent upon the results of a background investigation. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. Working Conditions: Work shifts may include day, swing shift, and weekends (including Holidays). EXAMPLES OF DUTIES Types correspondence, reports, forms and specialized documents related to the functions of the organizational unit to which assigned from drafts, notes, dictated tapes, or brief instructions, using a typewriter or word processor; may compose standard correspondence from brief instructions. Research and study public policy. Prepares and updates a variety of reports and records which may require the use of consolidating materials from several sources. Establishes and maintains office files; researches and compiles information from such files; purges files as required. Operates standard office equipment, including word processors, computers, facsimile equipment and central telephones. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Assist with planning and ideation of social media content on various platforms. Attend Commission meetings and provide reports or feedback. Aid, attend, and assist in the preparation of community events. May be required to operate a motor vehicle to various locations throughout the County. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Specified positions may be required to lift or move heavy materials and/or drive a motor vehicle. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Closing Date/Time: 4/4/2023 5:01 PM Pacific
CITY OF EL PASO, TX
El Paso, Texas, United States
Requirements MOS Code: None Education and Experience: A High School diploma, GED, or higher and four (4) years of customer service call center experience including two (2) in a supervisory capacity. Licenses and Certificates : None. General Purpose Under general supervision, implement, direct and supervise call center and customer relations activities. Typical Duties Provide and supervise call center and customer relations communications. Involves: Respond to and resolve complex customer complaints including billing discrepancies, processing practices and service quality complaints of residents, businesses and other organizations courteously and professionally. Assist employees in the application of rate structures and computer systems. Research and analyze account histories, regulations, policies and procedures, and account adjustments. Evaluate and make recommendations to improve operations and service delivery to improve efficiency and effectiveness. Draft and recommend the revision and implementation of applicable policies. Assist in billing functions. Involves: review and maintain billing tables, and credit and debit transaction codes. Operate billing computer systems and address operational and systematic problems. Audit accounts to verify proper billing. Make billing adjustments, prepare refunds and update accounts. Monitor collections, send delinquent notices and collect money from individuals with delinquent accounts. Prepare, edit and generate recurring and special daily, monthly and fiscal year status and update reports. Involves: Gather, compile, break down and summarize reports about the call center, and other historical information as required. Review data and correct payment discrepancies. Post all adjustments and prepare payment updates. Maintain filing system and records management. Plan and conduct studies of related work problems and procedures, communications and information flow. Assist in managing accounting functions. Involves: Approve debit and credit journal entry adjustments involving large dollar amounts for single, multi-family, business, industrial and governmental customers. Update pending cash transactions, adjustments and billing totals, and balance daily accounts receivables. Maintain filing system logs. Prepare and keep intradepartmental reports and records. Supervise assigned staff. Involves: Supervise directly and through subordinate supervisors. Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development; enforce personnel rules and regulations, and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. General Information For a complete job specification click here . Test Information: To be announced. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Closing Date/Time: 3/28/2023 11:59 PM Mountain
Requirements MOS Code: None Education and Experience: A High School diploma, GED, or higher and four (4) years of customer service call center experience including two (2) in a supervisory capacity. Licenses and Certificates : None. General Purpose Under general supervision, implement, direct and supervise call center and customer relations activities. Typical Duties Provide and supervise call center and customer relations communications. Involves: Respond to and resolve complex customer complaints including billing discrepancies, processing practices and service quality complaints of residents, businesses and other organizations courteously and professionally. Assist employees in the application of rate structures and computer systems. Research and analyze account histories, regulations, policies and procedures, and account adjustments. Evaluate and make recommendations to improve operations and service delivery to improve efficiency and effectiveness. Draft and recommend the revision and implementation of applicable policies. Assist in billing functions. Involves: review and maintain billing tables, and credit and debit transaction codes. Operate billing computer systems and address operational and systematic problems. Audit accounts to verify proper billing. Make billing adjustments, prepare refunds and update accounts. Monitor collections, send delinquent notices and collect money from individuals with delinquent accounts. Prepare, edit and generate recurring and special daily, monthly and fiscal year status and update reports. Involves: Gather, compile, break down and summarize reports about the call center, and other historical information as required. Review data and correct payment discrepancies. Post all adjustments and prepare payment updates. Maintain filing system and records management. Plan and conduct studies of related work problems and procedures, communications and information flow. Assist in managing accounting functions. Involves: Approve debit and credit journal entry adjustments involving large dollar amounts for single, multi-family, business, industrial and governmental customers. Update pending cash transactions, adjustments and billing totals, and balance daily accounts receivables. Maintain filing system logs. Prepare and keep intradepartmental reports and records. Supervise assigned staff. Involves: Supervise directly and through subordinate supervisors. Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development; enforce personnel rules and regulations, and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. General Information For a complete job specification click here . Test Information: To be announced. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Closing Date/Time: 3/28/2023 11:59 PM Mountain
CITY OF EL PASO, TX
El Paso, Texas, United States
Requirements MOS Code: None Education and Experience: A High School diploma GED, or higher and three (3) years of customer service call center experience including one (1) year in a supervisory capacity. Licenses and Certificates: Valid Texas Class "C" Driver's License. General Purpose Under general supervision, monitoring a variety of Customer Care work activities and processes in order to improve and maintain overall efficiency, effectiveness, and quality. Provide ongoing training for staff to ensure that call center service standards are being met. Typical Duties Monitor and conduct quality assurance reviews. Involves: Observe activities and processes, compile information, document results, and identify issues or areas of improvement. Develop, generate and maintain customized reports used to evaluate business process measures, work requirements, employee skill levels and summarize findings for management. Provide recommendations and feedback to management for process improvements related to assignments. Analyze data for trends, summarize findings, and make recommendations for training and coaching. Report and troubleshoot CIS, phone, and training systems issues to management and vendors. Assist in the development and planning of Customer Care assessment. Assist in the review, development and implementation of departmental processes, procedures and training material. Assist with the development and administration of customer surveys. May plan, coordinate, and execute special projects. Plan, design, and implement comprehensive training programs for Customer Care staff. Involves: Provide coaching and training to call takers to enhance the customer's experience and first call resolutions. Monitor calls in the entire call center and provide feedback by identifying areas of improvement. Mentor existing staff on service processes, provide resources, and assistance. Determine training needs by observing service encounters; studying service and customer experience reports. Develop and modify training program to include Customer Care call etiquette, communication skills, listening skills, de-escalation skills, CIS and business processes and call center policies and procedures. Develop individual coaching plans; provide coaching and conduct training sessions. Improve training effectiveness by developing new approaches and techniques; make support readily available; integrate support with routine job functions. Engage in all Customer Care related tasks, including but not limited to process improvement, group and individual call observation, quality calibration and mentoring activities. General Information For complete job specification, click here . Test date: To be announced. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Closing Date/Time: 3/28/2023 11:59 PM Mountain
Requirements MOS Code: None Education and Experience: A High School diploma GED, or higher and three (3) years of customer service call center experience including one (1) year in a supervisory capacity. Licenses and Certificates: Valid Texas Class "C" Driver's License. General Purpose Under general supervision, monitoring a variety of Customer Care work activities and processes in order to improve and maintain overall efficiency, effectiveness, and quality. Provide ongoing training for staff to ensure that call center service standards are being met. Typical Duties Monitor and conduct quality assurance reviews. Involves: Observe activities and processes, compile information, document results, and identify issues or areas of improvement. Develop, generate and maintain customized reports used to evaluate business process measures, work requirements, employee skill levels and summarize findings for management. Provide recommendations and feedback to management for process improvements related to assignments. Analyze data for trends, summarize findings, and make recommendations for training and coaching. Report and troubleshoot CIS, phone, and training systems issues to management and vendors. Assist in the development and planning of Customer Care assessment. Assist in the review, development and implementation of departmental processes, procedures and training material. Assist with the development and administration of customer surveys. May plan, coordinate, and execute special projects. Plan, design, and implement comprehensive training programs for Customer Care staff. Involves: Provide coaching and training to call takers to enhance the customer's experience and first call resolutions. Monitor calls in the entire call center and provide feedback by identifying areas of improvement. Mentor existing staff on service processes, provide resources, and assistance. Determine training needs by observing service encounters; studying service and customer experience reports. Develop and modify training program to include Customer Care call etiquette, communication skills, listening skills, de-escalation skills, CIS and business processes and call center policies and procedures. Develop individual coaching plans; provide coaching and conduct training sessions. Improve training effectiveness by developing new approaches and techniques; make support readily available; integrate support with routine job functions. Engage in all Customer Care related tasks, including but not limited to process improvement, group and individual call observation, quality calibration and mentoring activities. General Information For complete job specification, click here . Test date: To be announced. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Closing Date/Time: 3/28/2023 11:59 PM Mountain
CITY OF EL PASO, TX
El Paso, Texas, United States
Requirements MOS Code: None Education and Experience : A High School Diploma, GED or higher and one (1) year of experience in meter reading or customer service. Licenses and Certificates : Texas Class "C" Driver's License or equivalent from another state. General Purpose Under general supervision, perform a variety of service calls to start up, terminate, inspect, maintain and repair water services for customers. Typical Duties Provide a variety of customer services. Involves: Receive service work orders taken by customer service clerks in the main office. Install water service for new accounts. Install or remove locks or plugs on meters. Install gaskets to turn on service for new customers. Carry out service orders for regular cutoffs and turn ons, reinstate service and make repairs on water department customer service lines. Conduct field collections of monies on past due accounts. Install locks and plugs on service unable to collect for past due accounts. Reinstate services once back payments are made. Repair meters. Verify readings on meters when customer has questions on bill or office requires verification of meter reading. Explain policies and resolve customer complaints. Install radio frequency meters. General Information For complete job specification, click here . Test date: To be announced. Note: Applicants are encouraged to apply immediately. This position will close once a preset number of qualified applications have been received. Note: This is new advertisement for Utility Field Customer Service Worker . You must apply if you are still interested in this position. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Closing Date/Time: 3/28/2023 11:59 PM Mountain
Requirements MOS Code: None Education and Experience : A High School Diploma, GED or higher and one (1) year of experience in meter reading or customer service. Licenses and Certificates : Texas Class "C" Driver's License or equivalent from another state. General Purpose Under general supervision, perform a variety of service calls to start up, terminate, inspect, maintain and repair water services for customers. Typical Duties Provide a variety of customer services. Involves: Receive service work orders taken by customer service clerks in the main office. Install water service for new accounts. Install or remove locks or plugs on meters. Install gaskets to turn on service for new customers. Carry out service orders for regular cutoffs and turn ons, reinstate service and make repairs on water department customer service lines. Conduct field collections of monies on past due accounts. Install locks and plugs on service unable to collect for past due accounts. Reinstate services once back payments are made. Repair meters. Verify readings on meters when customer has questions on bill or office requires verification of meter reading. Explain policies and resolve customer complaints. Install radio frequency meters. General Information For complete job specification, click here . Test date: To be announced. Note: Applicants are encouraged to apply immediately. This position will close once a preset number of qualified applications have been received. Note: This is new advertisement for Utility Field Customer Service Worker . You must apply if you are still interested in this position. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Closing Date/Time: 3/28/2023 11:59 PM Mountain
Sonoma County, CA
Santa Rosa, CA, United States
Position Information Join the Department of Health Services' Behavioral Health Division as a Full-Time Senior Client Support Specialist! Multiple opportunities in various programs available! Starting salary up to $36.25/hour ($75,658/year), a cash allowance of $600/month, and a competitive total compensation package!* What We Offer The County offers excellent opportunities for career growth and the ability to become a contributing force in strengthening our community. You can also look forward to benefits* which include: A hybrid telework schedule that meets the needs of our staff, department operations, andthe communities we serve Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range An annual Staff Development/Wellness Benefit allowance up to $850 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid 100% premium contribution for the majority of employee-only and employee + family health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment About the Positions Senior Client Support Specialists provide treatment planning, linkages to resources in the community, rehabilitation services, education on coping skills, and rapport and support to family members in supporting adults, families, and children and navigating systems of care. They also partner to link clients and families with psychiatrists and nurses, complete re-assessments for level of strengths and needs, and provide support for clients and families related to their mental and physical health. In addition, they perform the essential duties of crisis evaluation, de-escalation, and interventions to reduce risks of hospitalization, incarceration, and suicide. These positions require meeting with clients and families in the office, via Zoom, in the field, and in the client's home. Some assignments may allow for hybrid office and telework options. In addition to empathy, positivity, and patience, the ideal candidates will possess: Working knowledge of community resources and services available to clients and families Familiarity with the recovery model Working knowledge of principles and techniques of case management and rehabilitative interventions; and interviewing techniques Experience with clinical and case management documentation The ability to build trusting relationships with clinical team members, clients, and families, and understand legal mandates, confidentiality requirements, and HIPPA regulations Strong analytical skills, problem-solving, and negotiation skills Good time management skills Excellent written and oral communication skills and the ability to interact with a diverse population, including children, youth, and families The desire and aptitude to be a team player and work independently, and be a self-starter The ability to learn new computer systems such as electronic health record systems Proficiency with Microsoft Word and Outlook Bilingual (English/Spanish) skills are desirable For more information about Behavioral Health Division's programs and services, please click on this link: County of Sonoma Behavioral Health . This recruitment is being conducted to fill multiple full-time positions in the Department of Health Services. This employment list may also be used to fill full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED Minimum Qualifications Education and Experience : Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be: Possession of a Bachelor Degree with significant coursework in community mental health, psychology, sociology, mental health or other closely related field of study. Experience as a Client Support Specialist, or the equivalent, may be substituted for the required education on a year-for-year basis. OR Four years of paid experience working with adults diagnosed with a serious and persistent mental illness or children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. OR Possession of current licensure in the State of California as a Licensed Psychiatric Technician and 2 years experience working with adults diagnosed with a serious and persistent mental or emotional condition, or with children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. Driver's License : Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualifications : Some positions may require the ability to speak and write fluently a language other than English. Knowledge, Skills, and Abilities Working Knowledge of : Community resources and services available to program clients; principles and techniques of case management and rehabilitative interventions; client legal rights; interviewing techniques, clinical and case management documentation; basic principles of individual and group behavior; principles and techniques of intervention in potentially destabilizing situations; counseling and basic interaction techniques related to the treatment of mentally or emotionally disturbed individuals; techniques and methods for overseeing and directing the daily activities of mentally and emotionally disturbed individuals; and the use of electronic information equipment and specific systems as used within the department. Ability to : Develop and maintain the trust and cooperation of clients, their families and other significant care providers; interpret and apply County mental health program policies and procedures; analyze a client's situation accurately and adopt an effective course of action; work with clients to resolve conflicts with other staff, care providers or family members; work effectively as a member of a multi-disciplinary team; understand the legal mandates governing the storage of client records and information and the rights of the client to confidentiality; understand and apply the principles and techniques of case management and rehabilitative interventions with clients; effectively coordinate the delivery of mental health services; conduct basic interviews and counseling sessions and facilitate groups; communicate effectively with persons from a variety of social, cultural and economic backgrounds; evaluate situations and adopt effective course of action to prevent a crisis; identify and mobilize resources to meet client needs; speak and write in a manner necessary to fulfill job requirements; read, interpret, and apply complex regulations and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: RR Closing Date: Continuous
Position Information Join the Department of Health Services' Behavioral Health Division as a Full-Time Senior Client Support Specialist! Multiple opportunities in various programs available! Starting salary up to $36.25/hour ($75,658/year), a cash allowance of $600/month, and a competitive total compensation package!* What We Offer The County offers excellent opportunities for career growth and the ability to become a contributing force in strengthening our community. You can also look forward to benefits* which include: A hybrid telework schedule that meets the needs of our staff, department operations, andthe communities we serve Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range An annual Staff Development/Wellness Benefit allowance up to $850 and ongoing education/training opportunities Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid 100% premium contribution for the majority of employee-only and employee + family health plan options County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment About the Positions Senior Client Support Specialists provide treatment planning, linkages to resources in the community, rehabilitation services, education on coping skills, and rapport and support to family members in supporting adults, families, and children and navigating systems of care. They also partner to link clients and families with psychiatrists and nurses, complete re-assessments for level of strengths and needs, and provide support for clients and families related to their mental and physical health. In addition, they perform the essential duties of crisis evaluation, de-escalation, and interventions to reduce risks of hospitalization, incarceration, and suicide. These positions require meeting with clients and families in the office, via Zoom, in the field, and in the client's home. Some assignments may allow for hybrid office and telework options. In addition to empathy, positivity, and patience, the ideal candidates will possess: Working knowledge of community resources and services available to clients and families Familiarity with the recovery model Working knowledge of principles and techniques of case management and rehabilitative interventions; and interviewing techniques Experience with clinical and case management documentation The ability to build trusting relationships with clinical team members, clients, and families, and understand legal mandates, confidentiality requirements, and HIPPA regulations Strong analytical skills, problem-solving, and negotiation skills Good time management skills Excellent written and oral communication skills and the ability to interact with a diverse population, including children, youth, and families The desire and aptitude to be a team player and work independently, and be a self-starter The ability to learn new computer systems such as electronic health record systems Proficiency with Microsoft Word and Outlook Bilingual (English/Spanish) skills are desirable For more information about Behavioral Health Division's programs and services, please click on this link: County of Sonoma Behavioral Health . This recruitment is being conducted to fill multiple full-time positions in the Department of Health Services. This employment list may also be used to fill full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED Minimum Qualifications Education and Experience : Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be: Possession of a Bachelor Degree with significant coursework in community mental health, psychology, sociology, mental health or other closely related field of study. Experience as a Client Support Specialist, or the equivalent, may be substituted for the required education on a year-for-year basis. OR Four years of paid experience working with adults diagnosed with a serious and persistent mental illness or children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. OR Possession of current licensure in the State of California as a Licensed Psychiatric Technician and 2 years experience working with adults diagnosed with a serious and persistent mental or emotional condition, or with children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. Driver's License : Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualifications : Some positions may require the ability to speak and write fluently a language other than English. Knowledge, Skills, and Abilities Working Knowledge of : Community resources and services available to program clients; principles and techniques of case management and rehabilitative interventions; client legal rights; interviewing techniques, clinical and case management documentation; basic principles of individual and group behavior; principles and techniques of intervention in potentially destabilizing situations; counseling and basic interaction techniques related to the treatment of mentally or emotionally disturbed individuals; techniques and methods for overseeing and directing the daily activities of mentally and emotionally disturbed individuals; and the use of electronic information equipment and specific systems as used within the department. Ability to : Develop and maintain the trust and cooperation of clients, their families and other significant care providers; interpret and apply County mental health program policies and procedures; analyze a client's situation accurately and adopt an effective course of action; work with clients to resolve conflicts with other staff, care providers or family members; work effectively as a member of a multi-disciplinary team; understand the legal mandates governing the storage of client records and information and the rights of the client to confidentiality; understand and apply the principles and techniques of case management and rehabilitative interventions with clients; effectively coordinate the delivery of mental health services; conduct basic interviews and counseling sessions and facilitate groups; communicate effectively with persons from a variety of social, cultural and economic backgrounds; evaluate situations and adopt effective course of action to prevent a crisis; identify and mobilize resources to meet client needs; speak and write in a manner necessary to fulfill job requirements; read, interpret, and apply complex regulations and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: RR Closing Date: Continuous
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II/III The City of Concord is seeking applicants for part-time Customer Service Specialists to support the Recreation Services Department. This position is open until filled and may close at any time. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Customer Service Specialist III: $19.48 - $22.04/hour with three or more years of customer service experience Community Centers Centre Concord, located at 5298 Clayton Rd. is one of the largest rental facilities in the East Bay. Our Ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 1:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. What you will be doing: These positions work primarily at either Centre Concord, located at 5298 Clayton Rd., or the Concord Senior Center, at 2727 Parkside Circle. Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II and III levels in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. The Customer Service Specialist III works with the highest level of independence and may participate in more complex instances of assigned duties. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . All qualified applicants and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ livescan. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customer through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required CUSTOMER SERVICE SPECIALIST III Education : Satisfactory completion of high school or equivalent Experience : Three or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ fingerprint clearance. This position is not eligible for benefits.
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** CUSTOMER SERVICE SPECIALIST I/II/III The City of Concord is seeking applicants for part-time Customer Service Specialists to support the Recreation Services Department. This position is open until filled and may close at any time. Salary is negotiable based on experience: Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience Customer Service Specialist II: $18.54 - $20.98/hour with two years of customer service experience Customer Service Specialist III: $19.48 - $22.04/hour with three or more years of customer service experience Community Centers Centre Concord, located at 5298 Clayton Rd. is one of the largest rental facilities in the East Bay. Our Ballroom offers adjustable lighting, a portable dance floor and expansive staging, allowing you to create just about any atmosphere you desire for up to 400 guests. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 1:00 p.m., Monday through Friday, approximately 15-20 hours per week. The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. All positions are part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 15-20 hours per week. What you will be doing: These positions work primarily at either Centre Concord, located at 5298 Clayton Rd., or the Concord Senior Center, at 2727 Parkside Circle. Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown as well as light custodial duties. The Customer Service Specialist I is distinguished from the II and III levels in that it is the entry-level position in the series. The Customer Service Specialist II has learned to perform the duties of the Customer Service Specialist I with independence. The Customer Service Specialist III works with the highest level of independence and may participate in more complex instances of assigned duties. All positions are part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary. SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs . All qualified applicants and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview. Successful candidates will be provided a conditional offer of employment and must clear DOJ livescan. Examples of duties include, but are not limited to Serving as the front line customer service representative Opening and closing the community center Walking customer through the premises prior to and after the event Providing coordination and support of facility operations Performing activities related to the processing and maintenance of activity registration and rental permits, including communication with customers over the phone, in person and via email Responding to questions, complaints and emergency situations, taking appropriate courses of action Ensuring timely completion of all paperwork and processes, facility scheduling, information development, and file maintenance Ensuring a safe and efficient environment by enforcing operating procedures Reporting inappropriate or unsafe practices Providing for maintenance needs, including compliance with health, safety and building codes Assisting in the set up and take down of equipment, tables and chairs, as needed Conducting light custodial work to ensure high standards of facility presentation, as needed Qualifications Knowledge of: Microsoft Office software including Word, Excel and Publisher Principles and processes for providing internal and external customer service including customer needs assessment, meeting quality standards for service, and evaluation of customer satisfaction The structure and content of the English language including the meaning and spelling of words, rules of composition and grammar Ability to: Understand the implications of new information for both current and future problem solving and decision making Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate Maintain appropriate attention to detail based on the complexity of work performed Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions Convey written and/or non-written information effectively, comprehending and understanding documentation and verbal or visual communications Adapt communications and behavioral styles appropriately in response to individuals and situations Use logic and reasoning to identify strengths and weaknesses of alternative solutions Provide high level customer service to internal and external customers including during high stress situations; seek out ways to help people Determine causes of operating errors and decide what to do to resolve them Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing Read, comprehend and retain information Learn custom facility reservation software Speak clearly, concisely and audibly Establish and maintain cooperative and effective relationships with those contacted in the course of work CUSTOMER SERVICE SPECIALIST I Education : Satisfactory completion of high school or equivalent Experience : One year of customer service experience required CUSTOMER SERVICE SPECIALIST II Education : Satisfactory completion of high school or equivalent Experience : Two or more years of customer service experience required CUSTOMER SERVICE SPECIALIST III Education : Satisfactory completion of high school or equivalent Experience : Three or more years of customer service experience required Other The ability to speak and understand Spanish is highly desirable, but not required. A California driver's license and a satisfactory driving record are conditions of initial and continued employment. Must be able to clear DOJ fingerprint clearance. This position is not eligible for benefits.
Orange County, CA
CA, United States
CUSTOMER RELATIONS ASSISTANT (PART-TIME) This recruitment is open to the public. The eligible list established through this recruitment will be used to fill a current vacancy within John Wayne Airport and may be used to fill any future vacancies in other agencies throughout the County of Orange. This recruitment may also be used to fil l positions in similar and or lower classifications and has the potential to transition from part time to full time. Qualified applicants are encouraged to apply immediately as the recruitment will close on Thursday, March 30, 2023 at 11:59 pm PST Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. JOHN WAYNE AIRPORT John Wayne Airport (JWA) has approximately 125 dedicated staff and is home to eight commercial airlines, two commuter operators, two all-cargo carriers, two full-service fixed base operators, and over 440 general aviation aircraft. JWA is owned and operated by the County of Orange and is a modern, 20-gate, medium-hub commercial and general aviation airport located approximately 35 miles south of Los Angeles. In 2022, JWA served over 11.36 million passengers, in a community of over three million, who live within the 34 cities and unincorporated areas of Orange County. Since 2017, JWA has been consistently ranked first or second in overall customer satisfaction for its size. JWA is one of the top-50 busiest commercial airports in the country in terms of both passenger enplanements and total operations and is also one of the nation's busiest General Aviation airports. JWA has an annual budget of approximately $200M and operates as an enterprise fund self-supported/funded agency and receives no monies from the County's General Fund. These revenues are to operate and optimize the Airport, repay bonds, fund capital improvements, maintain assets, and support aviation planning. Vision: To be a world-class aviation getaway for business and leisure travel. Mission: To plan, direct, and provide high-quality aviation services and facilities for Orange County in a safe, secure, and efficient manner. To learn more about John Wayne Airport, click here. To learn more about the County of Orange click here. To access an informational brochure about this recruitment, click here. PUBLIC AFFAIRS DIVISION Public Affairs is comprised of four units, Access and Noise, Communications, Customer Relations, and Public Relations. It is responsible for all aspects of government, media and community relations, customer relations and communications at John Wayne Airport. Public Affairs staff is charged with responding to media and public inquiries; ser ving as front-line customer service agents; coordinating Ambassador and Tour Guide volunteer programs; planning and organizing museum-quality exhibitions; disbursing information via the Airport Web site; tracking local, state and federal legislation; enfor cing the Settlement Agreement, educating the surrounding communities about access and noise issues and handling noise complaints. THE OPPORTUNITY The Customer Relations Assistant (CRA) will work in a fast-paced, changing environment that requires a self-m otivated and engaging person who will be a professional frontline representative of the Airport, working both independently and as a productive member of a team. The CRA works in the Thomas F. Riley Terminal, which provides customer service to airport gue sts year-round, including weekends, nights , and holidays. The incumbent will succeed in this position by clearly understanding the department's goals, thinking strategically about how best to advance them, and supporting the Airport's approach to providing a superior guest experience. The general job duties of the position will include but are not limited to the following: Assist the traveling public in person, by telephone, via email, the internet, and other approved communication methods Make terminal wide announcements over a public address system Provide on the spot assistance to Airport guests Maintain current and detailed knowledge of airport facilities, services, and events Maintain logs, record customer service data, update airport information materials Restock, reorder and maintain travel and tourism brochures May assist vendor carrying materials/equipment weighing over 25 pounds Provide support at special airport events and projects Perform other duties, as assigned. WORK HOURS Part -Time (20 hours per week); Selected candidates must be available to work various shifts (including days, nights, holidays, and weekends from 6am to 11pm). MINIMUM QUALIFICATIONS Click on the following link to view the minimum qualifications for Customer Relations Assistant DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess three (3) or more years of customer service experience. Previous experience in the airline/hospitality/hotel/travel industry is highly desirable but not required. In addition, the successful candidate must also possess the following core competencies: TEC HNICAL KNOWLEDGE | OFFICE EXPERIENCE Assist the traveling public in person, by telephone, via email, the internet, and other approved communication methods Make terminal wide announcements over a public address system Provide on-the-spot assistance to Airport guests Maintain current and detailed knowledge of airport facilities, services, and events Maintain logs, record customer service data, update airport information materials Restock, reorder and maintain travel and tourism brochures May assist vendor carrying materials/equipment weighing over 25 pounds Provide support at special airport events and projects Perform other duties, as assigned INTERPERSONAL | COMMUNICATIONS SKILLS Demonstrating the principles of writing and grammar, including correct spelling and proper word usage, punctuation, and sentence structure Demonstrating the ability to clearly and articulately convey information in an official formal situation Exercising discretion and maintaining confidential and/or sensitive information as dictated by the assignment Bilingual skills are highly desirable Knowledge of principles and processes for providing customer and personal services in an airport/airline/hospitality/hotel/travel industry Anticipating and meeting customer needs in all situations Establishing productive and professional relationships with internal and external customers in a professional and courteous manner Experience working independently and in a team environment Consistently demonstrating a positive attitude and exhibiting a strong work ethic AIRPORT ACCESS REQUIREMENTS The successful candidate must clear background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA). PHYSICAL REQUIREMENTS Vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person, over the telephone and over a public address system and radio. Independent body mobility to stand, sit, walk, stoop and bend, twist, squat, pull and push to access a standard office environment and assigned work area; body mobility to lift and carry boxes of media material or sound equipment weighing up to 25-50 pounds may be required. Manual dexterity to use hands, arms, and shoulders repeatedly to operate a keyboard, write and operate communication system(s). Ability to stand or walk for up to four hours at a time to move about the sterile and non-sterile areas of the airport; ability to push a cart extended distances. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Based on the Department's needs, the selection procedures listed below may be modified. All candidates will be notified of any changes in the selection procedure. Completion of a background investigation to the satisfaction of the County may be required for some assignments. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications listed in the job bulletin will be referred to the next step. Online Assessment (Unproctored) | Multiple-Choice (Weighted 100%): Candidates who meet desirable qualifications will be invited to participate in one or more job-related assessments. Candidates will be notified of their test date and access code, if applicable. Only the most qualified candidates will be placed on the eligible list. Eligible List | ;Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements. The COVID-19 pandemic continues to evolve and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with any State or County Public Health Orders which may apply as follows: Workers who provide services in certain Medical or High-Risk Settings, may be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers who provide services in certain Health Care Facilities or correctional facility or detention center where health care is provided, may be required to provide proof of vaccination . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted worker will be required to mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Order. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment please contact Paula Carter at 714-716-6967 or email Paula.Carter@ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: 3/30/2023 11:59 PM Pacific
CUSTOMER RELATIONS ASSISTANT (PART-TIME) This recruitment is open to the public. The eligible list established through this recruitment will be used to fill a current vacancy within John Wayne Airport and may be used to fill any future vacancies in other agencies throughout the County of Orange. This recruitment may also be used to fil l positions in similar and or lower classifications and has the potential to transition from part time to full time. Qualified applicants are encouraged to apply immediately as the recruitment will close on Thursday, March 30, 2023 at 11:59 pm PST Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. JOHN WAYNE AIRPORT John Wayne Airport (JWA) has approximately 125 dedicated staff and is home to eight commercial airlines, two commuter operators, two all-cargo carriers, two full-service fixed base operators, and over 440 general aviation aircraft. JWA is owned and operated by the County of Orange and is a modern, 20-gate, medium-hub commercial and general aviation airport located approximately 35 miles south of Los Angeles. In 2022, JWA served over 11.36 million passengers, in a community of over three million, who live within the 34 cities and unincorporated areas of Orange County. Since 2017, JWA has been consistently ranked first or second in overall customer satisfaction for its size. JWA is one of the top-50 busiest commercial airports in the country in terms of both passenger enplanements and total operations and is also one of the nation's busiest General Aviation airports. JWA has an annual budget of approximately $200M and operates as an enterprise fund self-supported/funded agency and receives no monies from the County's General Fund. These revenues are to operate and optimize the Airport, repay bonds, fund capital improvements, maintain assets, and support aviation planning. Vision: To be a world-class aviation getaway for business and leisure travel. Mission: To plan, direct, and provide high-quality aviation services and facilities for Orange County in a safe, secure, and efficient manner. To learn more about John Wayne Airport, click here. To learn more about the County of Orange click here. To access an informational brochure about this recruitment, click here. PUBLIC AFFAIRS DIVISION Public Affairs is comprised of four units, Access and Noise, Communications, Customer Relations, and Public Relations. It is responsible for all aspects of government, media and community relations, customer relations and communications at John Wayne Airport. Public Affairs staff is charged with responding to media and public inquiries; ser ving as front-line customer service agents; coordinating Ambassador and Tour Guide volunteer programs; planning and organizing museum-quality exhibitions; disbursing information via the Airport Web site; tracking local, state and federal legislation; enfor cing the Settlement Agreement, educating the surrounding communities about access and noise issues and handling noise complaints. THE OPPORTUNITY The Customer Relations Assistant (CRA) will work in a fast-paced, changing environment that requires a self-m otivated and engaging person who will be a professional frontline representative of the Airport, working both independently and as a productive member of a team. The CRA works in the Thomas F. Riley Terminal, which provides customer service to airport gue sts year-round, including weekends, nights , and holidays. The incumbent will succeed in this position by clearly understanding the department's goals, thinking strategically about how best to advance them, and supporting the Airport's approach to providing a superior guest experience. The general job duties of the position will include but are not limited to the following: Assist the traveling public in person, by telephone, via email, the internet, and other approved communication methods Make terminal wide announcements over a public address system Provide on the spot assistance to Airport guests Maintain current and detailed knowledge of airport facilities, services, and events Maintain logs, record customer service data, update airport information materials Restock, reorder and maintain travel and tourism brochures May assist vendor carrying materials/equipment weighing over 25 pounds Provide support at special airport events and projects Perform other duties, as assigned. WORK HOURS Part -Time (20 hours per week); Selected candidates must be available to work various shifts (including days, nights, holidays, and weekends from 6am to 11pm). MINIMUM QUALIFICATIONS Click on the following link to view the minimum qualifications for Customer Relations Assistant DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess three (3) or more years of customer service experience. Previous experience in the airline/hospitality/hotel/travel industry is highly desirable but not required. In addition, the successful candidate must also possess the following core competencies: TEC HNICAL KNOWLEDGE | OFFICE EXPERIENCE Assist the traveling public in person, by telephone, via email, the internet, and other approved communication methods Make terminal wide announcements over a public address system Provide on-the-spot assistance to Airport guests Maintain current and detailed knowledge of airport facilities, services, and events Maintain logs, record customer service data, update airport information materials Restock, reorder and maintain travel and tourism brochures May assist vendor carrying materials/equipment weighing over 25 pounds Provide support at special airport events and projects Perform other duties, as assigned INTERPERSONAL | COMMUNICATIONS SKILLS Demonstrating the principles of writing and grammar, including correct spelling and proper word usage, punctuation, and sentence structure Demonstrating the ability to clearly and articulately convey information in an official formal situation Exercising discretion and maintaining confidential and/or sensitive information as dictated by the assignment Bilingual skills are highly desirable Knowledge of principles and processes for providing customer and personal services in an airport/airline/hospitality/hotel/travel industry Anticipating and meeting customer needs in all situations Establishing productive and professional relationships with internal and external customers in a professional and courteous manner Experience working independently and in a team environment Consistently demonstrating a positive attitude and exhibiting a strong work ethic AIRPORT ACCESS REQUIREMENTS The successful candidate must clear background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA). PHYSICAL REQUIREMENTS Vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person, over the telephone and over a public address system and radio. Independent body mobility to stand, sit, walk, stoop and bend, twist, squat, pull and push to access a standard office environment and assigned work area; body mobility to lift and carry boxes of media material or sound equipment weighing up to 25-50 pounds may be required. Manual dexterity to use hands, arms, and shoulders repeatedly to operate a keyboard, write and operate communication system(s). Ability to stand or walk for up to four hours at a time to move about the sterile and non-sterile areas of the airport; ability to push a cart extended distances. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Based on the Department's needs, the selection procedures listed below may be modified. All candidates will be notified of any changes in the selection procedure. Completion of a background investigation to the satisfaction of the County may be required for some assignments. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications listed in the job bulletin will be referred to the next step. Online Assessment (Unproctored) | Multiple-Choice (Weighted 100%): Candidates who meet desirable qualifications will be invited to participate in one or more job-related assessments. Candidates will be notified of their test date and access code, if applicable. Only the most qualified candidates will be placed on the eligible list. Eligible List | ;Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements. The COVID-19 pandemic continues to evolve and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with any State or County Public Health Orders which may apply as follows: Workers who provide services in certain Medical or High-Risk Settings, may be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers who provide services in certain Health Care Facilities or correctional facility or detention center where health care is provided, may be required to provide proof of vaccination . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted worker will be required to mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Order. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment please contact Paula Carter at 714-716-6967 or email Paula.Carter@ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Closing Date/Time: 3/30/2023 11:59 PM Pacific
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en HIRING CONTACT: Tina Trejo, (512) 243-1643 PHYSICAL WORK ADDRESS: McKinney Falls State Park, 5808 McKinney Falls Parkway, Austin, TX 78744 GENERAL DESCRIPTION: Under the direction of the Office Manager, this position performs entry-level customer service work and is responsible for the daily office operations of McKinney Falls State Park. Conducts daily business operations in accordance with the Fiscal Control Policy. Performs visitor services to include computerized reservation and registration, issuing permits and licenses, collecting and accounting for revenue, completing appropriate documentation of revenue logs and answering telephones. Provides information to park visitors and the general public. Prepares reports, correspondence and processes incoming and outgoing mail. Assists the Office Manager with the maintenance of an accurate inventory of concession items for retail sales and adequate supply of consumable office supplies, brochures, forms, information packets and other items for office use or public distribution. Operates and assists in the maintenance of computer and network systems. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year of experience in areas such as general clerical, cash handling and customer service. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Experience in customer service, clerical or administrative support work. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making sound judgment decisions based upon data available and in short time frames; Ability to accurately handle cash and account for revenue collected; Ability to utilize an automated camper registration; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work under stressful conditions; Ability to communicate and interact effectively with members of the public; Ability to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 25 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Hours may be reduced or extended as needed through primary peak season from March to September; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 5, 2023, 11:59:00 PM
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en HIRING CONTACT: Tina Trejo, (512) 243-1643 PHYSICAL WORK ADDRESS: McKinney Falls State Park, 5808 McKinney Falls Parkway, Austin, TX 78744 GENERAL DESCRIPTION: Under the direction of the Office Manager, this position performs entry-level customer service work and is responsible for the daily office operations of McKinney Falls State Park. Conducts daily business operations in accordance with the Fiscal Control Policy. Performs visitor services to include computerized reservation and registration, issuing permits and licenses, collecting and accounting for revenue, completing appropriate documentation of revenue logs and answering telephones. Provides information to park visitors and the general public. Prepares reports, correspondence and processes incoming and outgoing mail. Assists the Office Manager with the maintenance of an accurate inventory of concession items for retail sales and adequate supply of consumable office supplies, brochures, forms, information packets and other items for office use or public distribution. Operates and assists in the maintenance of computer and network systems. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year of experience in areas such as general clerical, cash handling and customer service. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Experience in customer service, clerical or administrative support work. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making sound judgment decisions based upon data available and in short time frames; Ability to accurately handle cash and account for revenue collected; Ability to utilize an automated camper registration; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to work under stressful conditions; Ability to communicate and interact effectively with members of the public; Ability to respond to public inquires in a timely manner; Ability to perform manual labor including, lifting supplies and materials up to 25 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a high visitation park with overnight camping; Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Hours may be reduced or extended as needed through primary peak season from March to September; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 5, 2023, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Tyler, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Alec Snelson, (903) 597-5338 PHYSICAL WORK ADDRESS: TPWD Tyler State Park, 789 Park Rd. 16, Tyler, TX 75706 GENERAL DESCRIPTION This position performs entry-level customer service work at Tyler State Park Headquarters and/or Park Store/Boathouse. Including performing computerized registration and fee collection, issuing permits, licenses, answering telephone, selling merchandise, rentals, and providing information and assistance to park visitors. Assists with the training of new employees and volunteers in all facets of office and headquarters operations, office supplies and inventories as required. Prepares and submits reports relating to automated office procedures. Assists in weekly, monthly, quarterly and annual reports; researches problems; prepares reports as required by the Division. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division, and Branch rules, regulations, and procedures. NOTE: Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: No experience required. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS Experience: Experience in basic accounting, correspondence, record keeping, customer service, and public relations. Experience using personal computers and various software packages such as MS Word, Excel and Outlook. Bilingual in English and Spanish. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of telephone procedures and etiquette; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using personal computers; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making independent, sound and timely decisions; Skill in training others; Ability to work independently with little or no supervision; Ability to analyze and problem solve customer service issues; Ability to work as a member of a team; Ability to work in a fast-paced, stressful environment; Ability to prepare various reports and correspondence accurately; Ability to accurately handle cash and account for revenue collected; Ability to respond to public inquiries in a timely manner and to communicate effectively; Ability to perform manual labor including, lifting supplies and materials up to 40 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a public park with overnight camping and day use; Required to work 10 to 40 hours per week, includes flexible schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Required to perform manual labor including, lifting supplies and materials up to 40 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Required to perform work outdoors, occasionally in adverse weather conditions; Required to respond to emergency situations; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued and health insurance rates; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to perform work outdoors, occasionally in adverse weather conditions; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 5, 2023, 11:59:00 PM
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Alec Snelson, (903) 597-5338 PHYSICAL WORK ADDRESS: TPWD Tyler State Park, 789 Park Rd. 16, Tyler, TX 75706 GENERAL DESCRIPTION This position performs entry-level customer service work at Tyler State Park Headquarters and/or Park Store/Boathouse. Including performing computerized registration and fee collection, issuing permits, licenses, answering telephone, selling merchandise, rentals, and providing information and assistance to park visitors. Assists with the training of new employees and volunteers in all facets of office and headquarters operations, office supplies and inventories as required. Prepares and submits reports relating to automated office procedures. Assists in weekly, monthly, quarterly and annual reports; researches problems; prepares reports as required by the Division. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division, and Branch rules, regulations, and procedures. NOTE: Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: No experience required. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS Experience: Experience in basic accounting, correspondence, record keeping, customer service, and public relations. Experience using personal computers and various software packages such as MS Word, Excel and Outlook. Bilingual in English and Spanish. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Knowledge of telephone procedures and etiquette; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using personal computers; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in making independent, sound and timely decisions; Skill in training others; Ability to work independently with little or no supervision; Ability to analyze and problem solve customer service issues; Ability to work as a member of a team; Ability to work in a fast-paced, stressful environment; Ability to prepare various reports and correspondence accurately; Ability to accurately handle cash and account for revenue collected; Ability to respond to public inquiries in a timely manner and to communicate effectively; Ability to perform manual labor including, lifting supplies and materials up to 40 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a public park with overnight camping and day use; Required to work 10 to 40 hours per week, includes flexible schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; Required to perform manual labor including, lifting supplies and materials up to 40 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Required to perform work outdoors, occasionally in adverse weather conditions; Required to respond to emergency situations; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued and health insurance rates; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to perform work outdoors, occasionally in adverse weather conditions; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Apr 5, 2023, 11:59:00 PM
City of Fort Worth, TX
Fort Worth, Texas, United States
Pay Range: $19.85 - $24.81/hr. Job Posting Closing on: Wednesday, March 29, 2023 The City of Fort Worth is the 13th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 900,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Senior Customer Service Representative job is available with the City of Fort Worth Development Services Department. The Development Services Department seeks to make the City of Fort Worth the most livable city in Texas by promoting orderly growth and development, safe construction and neighborhood vitality. The Customer Service section helps complete this mission by functioning as the front line for the department. The Sr. Customer Service Representative job responsibilities include: Reviews, updates and issues registrations, licenses, and permits in accordance with applicable codes and ordinances; and assesses applicable fees. Responds to customer inquiries and complaints in a timely and efficient manner; resolves problems related to building permits and other related permits and registrations. Explains applicable codes, ordinances, policies and procedures via phone, electronic communication and face-to-face interactions. Trains employees in permitting processes including proper customer service methods, procedures and techniques. Responsiveness, efficiency and effectiveness of assigned customer service programs and service delivery. Minimum Qualifications: High School Diploma or GED. Three (3) years of increasingly responsible customer service experience. Preferred Qualifications: Advanced customer service experience; internal and external. Excellent written and verbal communication. Critical thinking. Bilingual skills: English/Spanish. Queue management system experience. GIS, Accela Automation, Microsoft Word, Outlook and Excel skills. Municipal permitting experience. Conditions of Employment Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case by case basis. Employees are paid by direct deposit only. Equal Opportunity Employer. Closing Date/Time: Wednesday, March 29, 2023
Pay Range: $19.85 - $24.81/hr. Job Posting Closing on: Wednesday, March 29, 2023 The City of Fort Worth is the 13th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 900,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Senior Customer Service Representative job is available with the City of Fort Worth Development Services Department. The Development Services Department seeks to make the City of Fort Worth the most livable city in Texas by promoting orderly growth and development, safe construction and neighborhood vitality. The Customer Service section helps complete this mission by functioning as the front line for the department. The Sr. Customer Service Representative job responsibilities include: Reviews, updates and issues registrations, licenses, and permits in accordance with applicable codes and ordinances; and assesses applicable fees. Responds to customer inquiries and complaints in a timely and efficient manner; resolves problems related to building permits and other related permits and registrations. Explains applicable codes, ordinances, policies and procedures via phone, electronic communication and face-to-face interactions. Trains employees in permitting processes including proper customer service methods, procedures and techniques. Responsiveness, efficiency and effectiveness of assigned customer service programs and service delivery. Minimum Qualifications: High School Diploma or GED. Three (3) years of increasingly responsible customer service experience. Preferred Qualifications: Advanced customer service experience; internal and external. Excellent written and verbal communication. Critical thinking. Bilingual skills: English/Spanish. Queue management system experience. GIS, Accela Automation, Microsoft Word, Outlook and Excel skills. Municipal permitting experience. Conditions of Employment Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case by case basis. Employees are paid by direct deposit only. Equal Opportunity Employer. Closing Date/Time: Wednesday, March 29, 2023
Oklahoma State Department of Health
Oklahoma County, Oklahoma, United States
Job Posting Title Behavioral Risk Factor Surveillance System Interviewer (Temporary) Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Center for Health Statistics Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation The hourly salary for this position is up to $15.50, based on education and experience. PIN 34002298 Job Description Position Summary This position collects data on personal behaviors that affect health by conducting telephone surveys (including but not limited to the Oklahoma Behavioral Risk Factor Surveillance System (BRFSS). Position Responsibilities /Essential Functions Conducts telephone interviews, Provides Customer Service to Oklahomans Accurately Codes Survey Responses Follows Study Protocols Other Duties Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in team environment, participating and assisting their peers. Education and Experience Requirements consist of a high school diploma or GED and one year of clerical office experience. Valued Knowledge, Skills and Abilities Requirements include knowledge of office methods and procedures; of telephone procedures and standard business communications; of grammar, punctuation, spelling, and basic mathematics. Skill is required to operate office machines including computers/PCs. Ability is required to follow oral and written instructions; to independently follow established protocols, encourage respondents to answer questions, probe and clarify if needed and to establish and maintain effective working relationships with co-workers. Physical Demands and Work Environment: Hybrid (central office / telework) option. Work is typically performed in an office setting with a climate-controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position requires long period of sitting and daily use of computer and phone. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Job Posting Title Behavioral Risk Factor Surveillance System Interviewer (Temporary) Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Center for Health Statistics Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation The hourly salary for this position is up to $15.50, based on education and experience. PIN 34002298 Job Description Position Summary This position collects data on personal behaviors that affect health by conducting telephone surveys (including but not limited to the Oklahoma Behavioral Risk Factor Surveillance System (BRFSS). Position Responsibilities /Essential Functions Conducts telephone interviews, Provides Customer Service to Oklahomans Accurately Codes Survey Responses Follows Study Protocols Other Duties Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in team environment, participating and assisting their peers. Education and Experience Requirements consist of a high school diploma or GED and one year of clerical office experience. Valued Knowledge, Skills and Abilities Requirements include knowledge of office methods and procedures; of telephone procedures and standard business communications; of grammar, punctuation, spelling, and basic mathematics. Skill is required to operate office machines including computers/PCs. Ability is required to follow oral and written instructions; to independently follow established protocols, encourage respondents to answer questions, probe and clarify if needed and to establish and maintain effective working relationships with co-workers. Physical Demands and Work Environment: Hybrid (central office / telework) option. Work is typically performed in an office setting with a climate-controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position requires long period of sitting and daily use of computer and phone. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
City of Fort Worth, TX
Fort Worth, Texas, United States
Pay Range: $17.10 - $21.38 hourly compensation Job Posting Closing on: Tuesday, March 28, 2023 The City of Fort Worth is the 13th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 900,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Customer Service Representative II job is available with the City of Fort Worth in the Development Support Services section of the Development Services Department. The Development Services Department seeks to make Fort Worth the most livable city in Texas by promoting orderly growth and development, safe construction and neighborhood vitality. The Development Support Services section helps complete this mission by functioning as the front line for the department, providing accurate and timely information to customers regarding permitting requirements, as well as processing construction related permit applications, including but not limited to; building permits, electrical permits, plumbing permits, mechanical permits, parkway permits, contractor registrations, and other municipal permits. The environment is fast paced and the ideal candidate will possess a high level of initiative and the ability to multitask. The Customer Service Representative II job responsibilities include: Reviews, updates, and issues registrations, licenses, and permits in accordance with applicable codes and ordinances. Processes and distributes renewals to applicants with appropriate fees. Schedules inspections and certificates of occupancies; calculates, processes and verifies fees associated with various permits. Issues, renews and revokes alarm permits in accordance with the ordinance. Performs administrative work in the receipt of applications of permits and verification of contractor status. Researches and prepares letters and correspondence to customers with delinquent accounts and revoke permits. Processes specialized permits such as gas compressor site, moving/wrecking, door to door, and alarm. Researches and processes transactions for waived fees by determining validity of accounts, availability of funds or exemptions based on City agreements. Minimum Qualifications: High School Diploma or GED. Two (2) years responsible customer service experience within the area of assignment. Preferred Qualifications: Bilingual skills: English/Spanish desirable. Experience with Front Desk and knowledge of the City Ordinance helpful. GIS, Accela Automation, Microsoft Word, Outlook and Excel computer skills. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking and repetitive motions. Physical Demands: Light Work - Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work. Conditions of Employment Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case by case basis. Employees are paid by direct deposit only. Equal Opportunity Employer. Closing Date/Time: Tuesday, March 28, 2023
Pay Range: $17.10 - $21.38 hourly compensation Job Posting Closing on: Tuesday, March 28, 2023 The City of Fort Worth is the 13th largest city in the U.S. and the fastest growing among large cities. Fort Worth has received multiple accolades, including number one Downtown (Livability), and the second-best City in the nation for Job Seekers (Forbes). Our employees serve the needs of over 900,000 residents. We are seeking individuals that reflect our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Customer Service Representative II job is available with the City of Fort Worth in the Development Support Services section of the Development Services Department. The Development Services Department seeks to make Fort Worth the most livable city in Texas by promoting orderly growth and development, safe construction and neighborhood vitality. The Development Support Services section helps complete this mission by functioning as the front line for the department, providing accurate and timely information to customers regarding permitting requirements, as well as processing construction related permit applications, including but not limited to; building permits, electrical permits, plumbing permits, mechanical permits, parkway permits, contractor registrations, and other municipal permits. The environment is fast paced and the ideal candidate will possess a high level of initiative and the ability to multitask. The Customer Service Representative II job responsibilities include: Reviews, updates, and issues registrations, licenses, and permits in accordance with applicable codes and ordinances. Processes and distributes renewals to applicants with appropriate fees. Schedules inspections and certificates of occupancies; calculates, processes and verifies fees associated with various permits. Issues, renews and revokes alarm permits in accordance with the ordinance. Performs administrative work in the receipt of applications of permits and verification of contractor status. Researches and prepares letters and correspondence to customers with delinquent accounts and revoke permits. Processes specialized permits such as gas compressor site, moving/wrecking, door to door, and alarm. Researches and processes transactions for waived fees by determining validity of accounts, availability of funds or exemptions based on City agreements. Minimum Qualifications: High School Diploma or GED. Two (2) years responsible customer service experience within the area of assignment. Preferred Qualifications: Bilingual skills: English/Spanish desirable. Experience with Front Desk and knowledge of the City Ordinance helpful. GIS, Accela Automation, Microsoft Word, Outlook and Excel computer skills. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking and repetitive motions. Physical Demands: Light Work - Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work. Conditions of Employment Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case by case basis. Employees are paid by direct deposit only. Equal Opportunity Employer. Closing Date/Time: Tuesday, March 28, 2023
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants). Additionally, this job classification is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. The Public Works Customer Service Division is seeking a highly qualified, motivated Administrative Assistant o support the team by performing administrative services. The Customer Service Department is a 24-hour operation so working nights and weekends may be required. In this role you must be able to communicate clearly and professionally in both written and verbal communication. The Administrative Assistant will also assist management with administrative tasks such as tracking and compiling information of interest; prepares various reports detailing the administrative information handled by the position; reads and answers correspondence; handle confidential information. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. ESSENTIAL JOB FUNCTIONS Manage large amounts of inbound calls in a timely and courteous manner Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Provides responsible administrative and clerical duties in support of an assigned area of responsibility May be required to independently compose correspondence related to assigned responsibilities Attends meetings, prepares communications and disseminates information to the team as appropriate Maintains detailed and accurate records; provides, creates and submits reports and/or assigned projects as required Processes and proofreads a wide variety of reports, letters, memoranda and statistical charts; types from rough draft or verbal instruction; may independently compose correspondence related to assigned responsibilities Maintains detailed and accurate records; provides, creates and submits reports as required Operates a variety of office equipment including copiers, computers, phones, and facsimile machines Ensure databases/systems are noted appropriately with caller requests and required data is entered Follow communication “scripts” when handling different topics Meet key performance metrics for the assigned area of responsibility Maintain knowledge of current information including but not limited to policies, procedures, systems and precedents relating to assigned responsibilities Support training and onboarding of new call center staff Receives and processes incoming invoices Prepares and disseminates informational bulletins and memorandums Adheres to compliance of policies and procedures Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT MINIMUM JOB REQUIREMENTS Have successfully completed at least two (2) years of college coursework in business administration, public administration or a related field from an accredited college;One (1) to three (3) years performing intermediate administrative work. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for one year of the required education. Preference will be given to candidates with experience in the following: i. Advanced skill level with Microsoft Excel ii. Administrative support experience that directly relates to the essential duties of the position SPECIAL REQUIREMENTS Essential Employees may be required to work during a declared emergency. The employee’s Department Head will determine who will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applications and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form (J-204)). The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse pose a threat to the health and safety of City’s employees and to the security of the City’s equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package. Closing Date/Time: 3/28/2023 5:00 PM Eastern
POSITION SUMMARY In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants). Additionally, this job classification is subject to the terms and conditions of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769. The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. The Public Works Customer Service Division is seeking a highly qualified, motivated Administrative Assistant o support the team by performing administrative services. The Customer Service Department is a 24-hour operation so working nights and weekends may be required. In this role you must be able to communicate clearly and professionally in both written and verbal communication. The Administrative Assistant will also assist management with administrative tasks such as tracking and compiling information of interest; prepares various reports detailing the administrative information handled by the position; reads and answers correspondence; handle confidential information. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. ESSENTIAL JOB FUNCTIONS Manage large amounts of inbound calls in a timely and courteous manner Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Provides responsible administrative and clerical duties in support of an assigned area of responsibility May be required to independently compose correspondence related to assigned responsibilities Attends meetings, prepares communications and disseminates information to the team as appropriate Maintains detailed and accurate records; provides, creates and submits reports and/or assigned projects as required Processes and proofreads a wide variety of reports, letters, memoranda and statistical charts; types from rough draft or verbal instruction; may independently compose correspondence related to assigned responsibilities Maintains detailed and accurate records; provides, creates and submits reports as required Operates a variety of office equipment including copiers, computers, phones, and facsimile machines Ensure databases/systems are noted appropriately with caller requests and required data is entered Follow communication “scripts” when handling different topics Meet key performance metrics for the assigned area of responsibility Maintain knowledge of current information including but not limited to policies, procedures, systems and precedents relating to assigned responsibilities Support training and onboarding of new call center staff Receives and processes incoming invoices Prepares and disseminates informational bulletins and memorandums Adheres to compliance of policies and procedures Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT MINIMUM JOB REQUIREMENTS Have successfully completed at least two (2) years of college coursework in business administration, public administration or a related field from an accredited college;One (1) to three (3) years performing intermediate administrative work. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for one year of the required education. Preference will be given to candidates with experience in the following: i. Advanced skill level with Microsoft Excel ii. Administrative support experience that directly relates to the essential duties of the position SPECIAL REQUIREMENTS Essential Employees may be required to work during a declared emergency. The employee’s Department Head will determine who will be required to work. PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applications and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to pass a medical examination, including drug screening, prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form (J-204)). The City of Fort Lauderdale is AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) AND AFFIRMATIVE ACTION EMPLOYER. All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Personnel Rules, Collective Bargaining Agreements, or bona fide occupational qualifications). In compliance with the Drug-Free Workplace Act of 1988, the City of Fort Lauderdale is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse pose a threat to the health and safety of City’s employees and to the security of the City’s equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace. Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if he has a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Fort Lauderdale will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package. Closing Date/Time: 3/28/2023 5:00 PM Eastern
Texas Tech University Health Sciences Center
Lubbock, TX, United States
Position Description An employee performing part-time work incidental to their academic training in an occupational category that requires all incumbents to be students as a condition of employment. Major/Essential Functions Laboratory support activities to facilitate uninterrupted progress by research personnel. Other duties as assigned. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .
Position Description An employee performing part-time work incidental to their academic training in an occupational category that requires all incumbents to be students as a condition of employment. Major/Essential Functions Laboratory support activities to facilitate uninterrupted progress by research personnel. Other duties as assigned. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .
City of Kansas City, MO
Kansas City, Missouri, United States
Two positions available with the Aviation Department, Marketing division, 601 Brasilia Ave., KCI Airport. Department/Division: Aviation Department, Marketing Division Salary Range: $22.52- $33.78/ hourly Work Location: 1 Kansas City Blvd., KCI Airport Normal Work Days/Hours: Monday - Friday, 8:00 a.m.- 5:00 p.m. during training, then placed on shift based on operational needs. Application Deadline Date: March 27, 2023 *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities This position will supervise labor employees responsible for delivering exceptional customer service in Kansas City's new Airport terminal. Assists employees in the performance of job duties such as responding to customer inquiries and resolving issues or complaints. Trains new employees on the day-to-day operations and division policies and procedures. Supervises the staffing of Information Desks, the reservation process for the Simulation Room experience, VIP Lounge, and School, Art and Community Tours. The ideal candidate has the ability to communicate effectively with strong conflict resolution and problem-solving skills. Delegates tasks, organizes work flow and creates schedules that align with staffing needs. This position ensures employees understand their duties while maintaining compliance with City and departmental policies and procedures. This position will coach, counsel, discipline, and provide guidance and support to employees. Conducts annual performance appraisals. Qualifications REQUIRES an accredited Bachelors degree in business or public administration or a related area and 2 years of responsible customer service experience; OR an equivalent combination of education and responsible customer service experience (experience substitution for education must be at the level of Customer Service Representative or higher). Must successfully complete a 10-year FAA background check. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
Two positions available with the Aviation Department, Marketing division, 601 Brasilia Ave., KCI Airport. Department/Division: Aviation Department, Marketing Division Salary Range: $22.52- $33.78/ hourly Work Location: 1 Kansas City Blvd., KCI Airport Normal Work Days/Hours: Monday - Friday, 8:00 a.m.- 5:00 p.m. during training, then placed on shift based on operational needs. Application Deadline Date: March 27, 2023 *Employees who hold the exact position title, have successfully completed their 6-month probationary period, and wish to be considered for a lateral transfer into the posted position, must contact the department directly. All others interested must submit an application to be considered for this posted Job Opening. Responsibilities This position will supervise labor employees responsible for delivering exceptional customer service in Kansas City's new Airport terminal. Assists employees in the performance of job duties such as responding to customer inquiries and resolving issues or complaints. Trains new employees on the day-to-day operations and division policies and procedures. Supervises the staffing of Information Desks, the reservation process for the Simulation Room experience, VIP Lounge, and School, Art and Community Tours. The ideal candidate has the ability to communicate effectively with strong conflict resolution and problem-solving skills. Delegates tasks, organizes work flow and creates schedules that align with staffing needs. This position ensures employees understand their duties while maintaining compliance with City and departmental policies and procedures. This position will coach, counsel, discipline, and provide guidance and support to employees. Conducts annual performance appraisals. Qualifications REQUIRES an accredited Bachelors degree in business or public administration or a related area and 2 years of responsible customer service experience; OR an equivalent combination of education and responsible customer service experience (experience substitution for education must be at the level of Customer Service Representative or higher). Must successfully complete a 10-year FAA background check. Other Information URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education. For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained. Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org . If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).
City of Austin, TX
Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Licenses and Certifications Required: None. Notes to Applicants Position Overview: This posting will be filling 2 Customer Service Representative Senior positions within the Environmental Health Services Division. Duties and responsibilities specific to this position: Receiving, transmitting, safeguarding & depositing all funds including cash, check and credit card from high volume of mail-in, phone-in, and walk-in customers. Research, obtain, analyze, and verify owners' information to ensure permit and registration payments are accurately applied in database. Notify business operators of balance due or discrepancies in their account. Verify and obtain information from customers to complete application intake and update for all EHSD programs (Food Service, Pool/Spa, Food Manager, Mobile Vending, Temporary Events, and Day Care Inspections) in database. Balance & prepare daily reports of the monetary receipts totaling over three million dollars a year. Enter Cash Receipts (CR) for in city accounting database, AIMS . Research refund requests from customers and process refunds. Track, monitor, and collect fees for past-due accounts. Research other financial information as requested and/or needed. Discus billing and accounting operations with a diverse range of customers including division staff, interdepartmental, and external customers. APH Information: This position supports Austin Public Health's Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health's website . Immunization Requirement: Due to high-risk areas, Austin Public Health employees must comply with the department's immunization policy. When completing the City of Austin employment application: A detailed, complete COA employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A cover letter is required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. A résumé is also required, but will not substitute for a complete COA employment application. When completing the City of Austin employment application, the Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of the initial interview to receive military/veteran interview preference. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. All Austin Public Health worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH worksite - including parking lots, garages, or in any personal vehicle located on the premises. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Pay Range Commensurate Hours 7:45 a.m. - 4:45 p.m. Job Close Date 04/09/2023 Type of Posting Departmental Only Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 1520 Rutherford Ln Bldg 1 Preferred Qualifications Preferred Experience: Bilingual (esp. Spanish) Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Answers complicated customer requests or inquiries concerning services, products, billing, and equipment. Resolves customer issues with one call resolution. Prepares cases for support services and other city departments. Processes corrections to customer accounts. Extracts data from city databases and create reports. Coordinates mailings to customers. Maintains and files all generated service requests. Receives by email, fax, or phone, frontline and escalated inquiries from customers, contractors, and other city departments requiring research, support preparation and reporting. Verifies customer accounts and active services using various databases and software applications. Researches customer account information and history to explain services, charges, and adjustments. Logs customer complaints, creates and updates service requests, and routes to the appropriate department(s) and/or personnel. Responsibilities- Supervision and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic accounting and billing procedures. Knowledge of city practice, policy and procedures. Knowledge of good customer relations practices. Knowledge of credit collection practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Ability to handle conflict and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum qualifications for the Customer Service Representative Senior position requires: Graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Do you meet the Minimum Qualifications of this position? Yes No * Are you currently an Austin Public Health employee? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * Are you bilingual in Spanish and English? Yes No * Select the statement that best describes your English/Spanish bilingual fluency level. I speak both English and Spanish fluently I speak some Spanish I understand some Spanish I am fluent in English only * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Licenses and Certifications Required: None. Notes to Applicants Position Overview: This posting will be filling 2 Customer Service Representative Senior positions within the Environmental Health Services Division. Duties and responsibilities specific to this position: Receiving, transmitting, safeguarding & depositing all funds including cash, check and credit card from high volume of mail-in, phone-in, and walk-in customers. Research, obtain, analyze, and verify owners' information to ensure permit and registration payments are accurately applied in database. Notify business operators of balance due or discrepancies in their account. Verify and obtain information from customers to complete application intake and update for all EHSD programs (Food Service, Pool/Spa, Food Manager, Mobile Vending, Temporary Events, and Day Care Inspections) in database. Balance & prepare daily reports of the monetary receipts totaling over three million dollars a year. Enter Cash Receipts (CR) for in city accounting database, AIMS . Research refund requests from customers and process refunds. Track, monitor, and collect fees for past-due accounts. Research other financial information as requested and/or needed. Discus billing and accounting operations with a diverse range of customers including division staff, interdepartmental, and external customers. APH Information: This position supports Austin Public Health's Mission and Core Purpose identified in the Austin Public Health Strategic Plan . Departmental Competencies related to the position can be found on Austin Public Health's website . Immunization Requirement: Due to high-risk areas, Austin Public Health employees must comply with the department's immunization policy. When completing the City of Austin employment application: A detailed, complete COA employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A cover letter is required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. A résumé is also required, but will not substitute for a complete COA employment application. When completing the City of Austin employment application, the Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of the initial interview to receive military/veteran interview preference. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED , undergraduate and/or graduate degrees, will be required. All Austin Public Health worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH worksite - including parking lots, garages, or in any personal vehicle located on the premises. Electronic Notification to Applications: Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs. Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner. Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days. When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health. This position is eligible for Public Service Loan Forgiveness ( PSF ) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. Pay Range Commensurate Hours 7:45 a.m. - 4:45 p.m. Job Close Date 04/09/2023 Type of Posting Departmental Only Department Austin Public Health Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Clerical Location 1520 Rutherford Ln Bldg 1 Preferred Qualifications Preferred Experience: Bilingual (esp. Spanish) Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Answers complicated customer requests or inquiries concerning services, products, billing, and equipment. Resolves customer issues with one call resolution. Prepares cases for support services and other city departments. Processes corrections to customer accounts. Extracts data from city databases and create reports. Coordinates mailings to customers. Maintains and files all generated service requests. Receives by email, fax, or phone, frontline and escalated inquiries from customers, contractors, and other city departments requiring research, support preparation and reporting. Verifies customer accounts and active services using various databases and software applications. Researches customer account information and history to explain services, charges, and adjustments. Logs customer complaints, creates and updates service requests, and routes to the appropriate department(s) and/or personnel. Responsibilities- Supervision and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic accounting and billing procedures. Knowledge of city practice, policy and procedures. Knowledge of good customer relations practices. Knowledge of credit collection practices. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Ability to handle conflict and uncertain situations. Ability to work with frequent interruptions and changes in priorities. Ability to train others. Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The Minimum qualifications for the Customer Service Representative Senior position requires: Graduation from an accredited high school or equivalent, plus four (4) years experience in billing, credit counseling, and customer service. Do you meet the Minimum Qualifications of this position? Yes No * Are you currently an Austin Public Health employee? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Due to working in high risk areas, applicants applying for this position must comply with the departments immunization policy as a condition of employment. Can you meet this requirement? Yes, I will comply to the vaccinations required by the APH department No, I cannot meet this requirement * Are you bilingual in Spanish and English? Yes No * Select the statement that best describes your English/Spanish bilingual fluency level. I speak both English and Spanish fluently I speak some Spanish I understand some Spanish I am fluent in English only * In the prior twelve months have you been employed by, owned any interest in, or been an officer or board member, for any business entity, including a non-profit organization, that is transacting any business with the City of Austin, including a recipient of any contracts, grants, or any funds of any kind from the City of Austin? Yes No Don't know If you answered yes to the previous question, please explain below. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
CA STATE HOSPITALS
Sacramento, California, United States
Job Description and Duties The Research, Evaluations and Data Insights Program is recruiting for a Student Assistant position. Join our enthusiastic staff in a fast-paced, high profile, innovative position within the Department of State Hospitals. If you are looking for a challenging and innovative work environment in a great location, we encourage you to apply. Advanced Microsoft Office experience is preferred including but not limited to Outlook, Excel, Visio, SharePoint, and PowerPoint. To view and/or obtain a copy of the duty statement, please click on the "Duty Statement" link on this webpage. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STUDENT ASSISTANT Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-362321 Position #(s): 461-535-4870-902 Working Title: Student Assistant (Telework) Classification: STUDENT ASSISTANT $2,786.00 - $3,063.00 A $2,982.00 - $3,278.00 B $3,188.00 - $3,509.00 C $3,412.00 - $3,755.00 D # of Positions: 1 Work Location: Sacramento County Job Type: Student Assistant Department Information Department of State Hospitals 1215 O Street, MS 17 Sacramento, CA 95814 The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings. In July 2021 DSH moved into a new modern, sustainable and innovative office building located at 1215 “O” Street, Sacramento, California. Some of the amenities of the new building include the following: First-floor retail space (separate access from 12th Street) Café with multiple vendors available to the public Outdoor seating with pedestrian walkways Large, shared conference room on the first floor with a maximum capacity of 162 individuals An employee fitness center with a yoga studio, cardio equipment and weights Plaza area with a kitchenette on each floor Lactation rooms More conference rooms and collaborative working spaces available throughout the building - small, medium and large Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol Mobile computer equipment, cloud-based technology and Wi-Fi for all staff Department Website: https://www.dsh.ca.gov Special Requirements ***Due to the Governor’s State of Emergency most staff are teleworking. While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.*** Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. NOTE: Please do not submit the “Equal Employment Opportunity” questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only. Appointment is subject to the provisions of the SROA process: SROA/SURPLUS/ REEMPLOYMENT candidates are encouraged to apply and must attach a copy of their status letter in order to be considered. Interested applicants who wish to mail their application must submit: a completed Standard State Application (Form STD. 678) with an original signature, to the contact/address listed below. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section. Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resume does not take the place of the STD 678. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/27/2023 Who May Apply This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of State Hospitals Attn: Monica Walden 1215 O Street, MS 17 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of State Hospitals Monica Walden 1215 O Street, MS 17 Sacramento , CA 95814 Application drop off locations may be non-operational during weekends and holidays. 08:30 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Degree and/or School Transcripts Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://www.dsh.ca.gov Human Resources Contact: Monica Walden (916) 562-2622 Monica.Walden@dsh.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Human Rights (916) 573-2727 dsh.eeo@dsh.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Proof of Vaccination Status Information Sacramento and Hospital Locations: Face Coverings While working on-site, employees must follow current face covering guidance as issued by CDPH. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 3/27/2023
Job Description and Duties The Research, Evaluations and Data Insights Program is recruiting for a Student Assistant position. Join our enthusiastic staff in a fast-paced, high profile, innovative position within the Department of State Hospitals. If you are looking for a challenging and innovative work environment in a great location, we encourage you to apply. Advanced Microsoft Office experience is preferred including but not limited to Outlook, Excel, Visio, SharePoint, and PowerPoint. To view and/or obtain a copy of the duty statement, please click on the "Duty Statement" link on this webpage. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STUDENT ASSISTANT Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-362321 Position #(s): 461-535-4870-902 Working Title: Student Assistant (Telework) Classification: STUDENT ASSISTANT $2,786.00 - $3,063.00 A $2,982.00 - $3,278.00 B $3,188.00 - $3,509.00 C $3,412.00 - $3,755.00 D # of Positions: 1 Work Location: Sacramento County Job Type: Student Assistant Department Information Department of State Hospitals 1215 O Street, MS 17 Sacramento, CA 95814 The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings. In July 2021 DSH moved into a new modern, sustainable and innovative office building located at 1215 “O” Street, Sacramento, California. Some of the amenities of the new building include the following: First-floor retail space (separate access from 12th Street) Café with multiple vendors available to the public Outdoor seating with pedestrian walkways Large, shared conference room on the first floor with a maximum capacity of 162 individuals An employee fitness center with a yoga studio, cardio equipment and weights Plaza area with a kitchenette on each floor Lactation rooms More conference rooms and collaborative working spaces available throughout the building - small, medium and large Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol Mobile computer equipment, cloud-based technology and Wi-Fi for all staff Department Website: https://www.dsh.ca.gov Special Requirements ***Due to the Governor’s State of Emergency most staff are teleworking. While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.*** Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. NOTE: Please do not submit the “Equal Employment Opportunity” questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only. Appointment is subject to the provisions of the SROA process: SROA/SURPLUS/ REEMPLOYMENT candidates are encouraged to apply and must attach a copy of their status letter in order to be considered. Interested applicants who wish to mail their application must submit: a completed Standard State Application (Form STD. 678) with an original signature, to the contact/address listed below. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section. Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resume does not take the place of the STD 678. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/27/2023 Who May Apply This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of State Hospitals Attn: Monica Walden 1215 O Street, MS 17 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of State Hospitals Monica Walden 1215 O Street, MS 17 Sacramento , CA 95814 Application drop off locations may be non-operational during weekends and holidays. 08:30 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Degree and/or School Transcripts Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://www.dsh.ca.gov Human Resources Contact: Monica Walden (916) 562-2622 Monica.Walden@dsh.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Human Rights (916) 573-2727 dsh.eeo@dsh.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Proof of Vaccination Status Information Sacramento and Hospital Locations: Face Coverings While working on-site, employees must follow current face covering guidance as issued by CDPH. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 3/27/2023
CA STATE HOSPITALS
Sacramento, California, United States
Job Description and Duties The Research, Evaluations and Data Insights Program is recruiting for Two Graduate Student Assistant position. Join our enthusiastic staff in a fast-paced, high profile, innovative position within the Department of State Hospitals. If you are looking for a challenging and innovative work environment in a great location, we encourage you to apply. Research assistant experience is preferred but not required. Advanced Microsoft Office experience is preferred including but not limited to Outlook, Excel, Visio, and PowerPoint. You will find additional information about the job in the Duty Statement . Working Conditions DSH is located at a new 11 floor high rise building at 1215 O Street. The position is physically located in Sacramento; however, the functions of this position have been identified as remote-centered with a remote schedule up to 5 days per week. Incumbent maybe expected to attend in office or face to face meetings, and/or may minimally travel throughout California as needed, with prior notice. Independence of action and the ability to manage time and multiple priorities is required. Use of technology, including but not limited to Cisco Jabber, Microsoft Office, Microsoft Teams, WebEx, Zoom and other virtual platforms is required. Minimum Requirements You will find the Minimum Requirements in the Class Specification. GRADUATE STUDENT ASSISTANT Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-362320 Position #(s): 461-535-4872-902 Working Title: Graduate Student Assistant (Telework) Classification: GRADUATE STUDENT ASSISTANT $3,278.00 - $3,644.00 A $3,538.00 - $3,935.00 B $3,667.00 - $4,117.00 C $3,819.00 - $4,287.00 D $3,994.00 - $4,480.00 E $4,165.00 - $4,663.00 F $4,522.00 - $5,113.00 G # of Positions: 2 Work Location: Sacramento County Job Type: Student Assistant Department Information Department of State Hospitals 1215 O Street, MS 17 Sacramento, CA 95814 The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings. In July 2021 DSH moved into a new modern, sustainable and innovative office building located at 1215 “O” Street, Sacramento, California. Some of the amenities of the new building include the following: First-floor retail space (separate access from 12th Street) Café with multiple vendors available to the public Outdoor seating with pedestrian walkways Large, shared conference room on the first floor with a maximum capacity of 162 individuals An employee fitness center with a yoga studio, cardio equipment and weights Plaza area with a kitchenette on each floor Lactation rooms More conference rooms and collaborative working spaces available throughout the building - small, medium and large Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol Mobile computer equipment, cloud-based technology and Wi-Fi for all staff Department Website: https://www.dsh.ca.gov Special Requirements ***Due to the Governor’s State of Emergency most staff are teleworking. While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.*** Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. NOTE: Please do not submit the “Equal Employment Opportunity” questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only. Appointment is subject to the provisions of the SROA process: SROA/SURPLUS/ REEMPLOYMENT candidates are encouraged to apply and must attach a copy of their status letter in order to be considered. Interested applicants who wish to mail their application must submit: a completed Standard State Application (Form STD. 678) with an original signature, to the contact/address listed below. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section. Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resume does not take the place of the STD 678. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/27/2023 Who May Apply This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of State Hospitals Attn: Monica Walden 1215 O Street, MS 17 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of State Hospitals Monica Walden 1215 O Street, MS 17 Sacramento , CA 95814 Application drop off locations may be non-operational during weekends and holidays. 08:30 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Degree and/or School Transcripts Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://www.dsh.ca.gov Human Resources Contact: Monica Walden (916) 562-2622 Monica.Walden@dsh.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Human Rights (916) 573-2727 dsh.eeo@dsh.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Proof of Vaccination Status Information Sacramento and Hospital Locations: Face Coverings While working on-site, employees must follow current face covering guidance as issued by CDPH. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 3/27/2023
Job Description and Duties The Research, Evaluations and Data Insights Program is recruiting for Two Graduate Student Assistant position. Join our enthusiastic staff in a fast-paced, high profile, innovative position within the Department of State Hospitals. If you are looking for a challenging and innovative work environment in a great location, we encourage you to apply. Research assistant experience is preferred but not required. Advanced Microsoft Office experience is preferred including but not limited to Outlook, Excel, Visio, and PowerPoint. You will find additional information about the job in the Duty Statement . Working Conditions DSH is located at a new 11 floor high rise building at 1215 O Street. The position is physically located in Sacramento; however, the functions of this position have been identified as remote-centered with a remote schedule up to 5 days per week. Incumbent maybe expected to attend in office or face to face meetings, and/or may minimally travel throughout California as needed, with prior notice. Independence of action and the ability to manage time and multiple priorities is required. Use of technology, including but not limited to Cisco Jabber, Microsoft Office, Microsoft Teams, WebEx, Zoom and other virtual platforms is required. Minimum Requirements You will find the Minimum Requirements in the Class Specification. GRADUATE STUDENT ASSISTANT Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-362320 Position #(s): 461-535-4872-902 Working Title: Graduate Student Assistant (Telework) Classification: GRADUATE STUDENT ASSISTANT $3,278.00 - $3,644.00 A $3,538.00 - $3,935.00 B $3,667.00 - $4,117.00 C $3,819.00 - $4,287.00 D $3,994.00 - $4,480.00 E $4,165.00 - $4,663.00 F $4,522.00 - $5,113.00 G # of Positions: 2 Work Location: Sacramento County Job Type: Student Assistant Department Information Department of State Hospitals 1215 O Street, MS 17 Sacramento, CA 95814 The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings. In July 2021 DSH moved into a new modern, sustainable and innovative office building located at 1215 “O” Street, Sacramento, California. Some of the amenities of the new building include the following: First-floor retail space (separate access from 12th Street) Café with multiple vendors available to the public Outdoor seating with pedestrian walkways Large, shared conference room on the first floor with a maximum capacity of 162 individuals An employee fitness center with a yoga studio, cardio equipment and weights Plaza area with a kitchenette on each floor Lactation rooms More conference rooms and collaborative working spaces available throughout the building - small, medium and large Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol Mobile computer equipment, cloud-based technology and Wi-Fi for all staff Department Website: https://www.dsh.ca.gov Special Requirements ***Due to the Governor’s State of Emergency most staff are teleworking. While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.*** Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. NOTE: Please do not submit the “Equal Employment Opportunity” questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only. Appointment is subject to the provisions of the SROA process: SROA/SURPLUS/ REEMPLOYMENT candidates are encouraged to apply and must attach a copy of their status letter in order to be considered. Interested applicants who wish to mail their application must submit: a completed Standard State Application (Form STD. 678) with an original signature, to the contact/address listed below. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section. Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resume does not take the place of the STD 678. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/27/2023 Who May Apply This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of State Hospitals Attn: Monica Walden 1215 O Street, MS 17 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of State Hospitals Monica Walden 1215 O Street, MS 17 Sacramento , CA 95814 Application drop off locations may be non-operational during weekends and holidays. 08:30 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Degree and/or School Transcripts Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Department Website: https://www.dsh.ca.gov Human Resources Contact: Monica Walden (916) 562-2622 Monica.Walden@dsh.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Human Rights (916) 573-2727 dsh.eeo@dsh.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Proof of Vaccination Status Information Sacramento and Hospital Locations: Face Coverings While working on-site, employees must follow current face covering guidance as issued by CDPH. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 3/27/2023
CHARLESTON COUNTY, SC
SC, SC, United States
Description This position provides intake services to individuals seeking services at Charleston Center, including generation of an electronic health record, explanation and obtaining of signatures on releases of information and forms allowing treatment to be provided, and collection of insurance or other payer information. HIRING HOURLY: $15.00 Continuation of employment in this position is contingent upon availability of funding from service, program and agency earnings. OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities The position also provides coverage on the agency's helpline, providing information and screenings to the general public calling and seeking information and/or services. As this position is often the first contact the general public has with this agency, excellent customer service skills and professional presentation is essential. Minimum Qualifications Position requires a high school diploma (or GED) supplemented by one (1) year experience in an administrative position. Heathcare experience preferred. Must possess excellent customer service, interpersonal and communication skills. Experience with the use of Microsoft Word, Access and Excel preferred . Bilingual candidate highly desired. Closing Date/Time:
Description This position provides intake services to individuals seeking services at Charleston Center, including generation of an electronic health record, explanation and obtaining of signatures on releases of information and forms allowing treatment to be provided, and collection of insurance or other payer information. HIRING HOURLY: $15.00 Continuation of employment in this position is contingent upon availability of funding from service, program and agency earnings. OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities The position also provides coverage on the agency's helpline, providing information and screenings to the general public calling and seeking information and/or services. As this position is often the first contact the general public has with this agency, excellent customer service skills and professional presentation is essential. Minimum Qualifications Position requires a high school diploma (or GED) supplemented by one (1) year experience in an administrative position. Heathcare experience preferred. Must possess excellent customer service, interpersonal and communication skills. Experience with the use of Microsoft Word, Access and Excel preferred . Bilingual candidate highly desired. Closing Date/Time:
City of Austin, TX
Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent. Licenses or Certifications: Must be able to obtain TCOLE Certification within one (1) year of employment and TCIC / NCIC certification within six (6) months of employment. Notes to Applicants https://www.austintexas.gov/department/apd-911-emergency-communications PLEASE NOTE : You will be contacted after the position closes. Starting salary with no experience is $23.85/hr. * $150/month First Responder Pay * (once licensed) Applicants will also be administered a skills assessment test. Ability to type at least 35 net words per minute is required . Licenses and Certifications: Must be able to pass the State mandated exam to obtain the Texas Commission on Law Enforcement ( TCOLE ) Telecommunicator License within one (1) year of employment. Must be able to obtain TCIC / NCIC certification within six (6) months of employment. Regarding your applications: A detailed and complete employment application is required to help us better evaluate your qualifications. A resume WILL NOT substitute for a complete employment application. Please verify the employment history dates on your resume exactly match the online application. Certification or the ability to type at least 35 net words per minute is required. Applicants who have taken a typing test administered through the Workforce Solutions Office within one (1) year of the application date may attach the results to their online application as other document. Applicants will also be administered a skills assessment test. In compliance with the Texas Commission on Law Enforcement, applicants must show proof of U.S. citizenship. The following documents are accepted: Birth Certificate - U.S. Passport - U.S. Passport Card - Certificate of Citizenship - Certificate of Naturalization. Click here for TCOLE rules Offers of employment are contingent upon successful completion of all testing requirements including a background check and investigation as administered by the department, fingerprint clearance, interview process, drug screening, and psychological exam. Employees will be in training status for 10-12 weeks. Pay Range $23.85 - $26.24 per hour DOQ Hours Shift work - varies. Work hours consist of 8 hour, 10 hour, and 12 hour shifts. Shift assignments and days off rotate and are varied to meet the needs of a 24-hour a day, 7-day a week operation in an emergency response environment. To be considered for this position, candidates must be available for various shifts and various days off. Weekend and holiday work are required. Job Close Date 05/01/2023 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 5010 Old Manor Rd. (CTECC) Austin, TX 78723 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Operates 911 communications equipment to monitor and determine the exact nature of each request for service. Determines location and agency involvement of each incident as required. Determines nature of complaint and alarm and code them for computer input. Enters incident data in computer, on appropriate form, or relays calls to appropriate personnel. Routes non-emergency calls to appropriate personnel and/or agency. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the operations of a Police Emergency Communications Center. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Ability to work in close quarters and to wear a telephone headset. Ability to apply telephone interviewing techniques. Ability to quickly and accurately obtain appropriate information. Ability to learn and communicate medical emergency pre-arrival instructions ( EMD ). Ability to establish and maintain effective communication and working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from high school or equivalent. Licenses and Certifications Required: Must be able to obtain TCOLE Certification within one (1) year of employment, TCIC/NCIC certification within six (6) months of employment. Do you meet the minimum qualifications for this position? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Shift assignments and days off rotate and are varied to meet the needs of a 24-hour, 7-day a week operation in an emergency response environment. To be considered for this position, candidates must be available for various shifts and various days off. Are you able and willing to work this schedule as required? Yes No * Are you a licensed Telecommunicator? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Other Document Resume
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent. Licenses or Certifications: Must be able to obtain TCOLE Certification within one (1) year of employment and TCIC / NCIC certification within six (6) months of employment. Notes to Applicants https://www.austintexas.gov/department/apd-911-emergency-communications PLEASE NOTE : You will be contacted after the position closes. Starting salary with no experience is $23.85/hr. * $150/month First Responder Pay * (once licensed) Applicants will also be administered a skills assessment test. Ability to type at least 35 net words per minute is required . Licenses and Certifications: Must be able to pass the State mandated exam to obtain the Texas Commission on Law Enforcement ( TCOLE ) Telecommunicator License within one (1) year of employment. Must be able to obtain TCIC / NCIC certification within six (6) months of employment. Regarding your applications: A detailed and complete employment application is required to help us better evaluate your qualifications. A resume WILL NOT substitute for a complete employment application. Please verify the employment history dates on your resume exactly match the online application. Certification or the ability to type at least 35 net words per minute is required. Applicants who have taken a typing test administered through the Workforce Solutions Office within one (1) year of the application date may attach the results to their online application as other document. Applicants will also be administered a skills assessment test. In compliance with the Texas Commission on Law Enforcement, applicants must show proof of U.S. citizenship. The following documents are accepted: Birth Certificate - U.S. Passport - U.S. Passport Card - Certificate of Citizenship - Certificate of Naturalization. Click here for TCOLE rules Offers of employment are contingent upon successful completion of all testing requirements including a background check and investigation as administered by the department, fingerprint clearance, interview process, drug screening, and psychological exam. Employees will be in training status for 10-12 weeks. Pay Range $23.85 - $26.24 per hour DOQ Hours Shift work - varies. Work hours consist of 8 hour, 10 hour, and 12 hour shifts. Shift assignments and days off rotate and are varied to meet the needs of a 24-hour a day, 7-day a week operation in an emergency response environment. To be considered for this position, candidates must be available for various shifts and various days off. Weekend and holiday work are required. Job Close Date 05/01/2023 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 5010 Old Manor Rd. (CTECC) Austin, TX 78723 Preferred Qualifications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Operates 911 communications equipment to monitor and determine the exact nature of each request for service. Determines location and agency involvement of each incident as required. Determines nature of complaint and alarm and code them for computer input. Enters incident data in computer, on appropriate form, or relays calls to appropriate personnel. Routes non-emergency calls to appropriate personnel and/or agency. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the operations of a Police Emergency Communications Center. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Ability to work in close quarters and to wear a telephone headset. Ability to apply telephone interviewing techniques. Ability to quickly and accurately obtain appropriate information. Ability to learn and communicate medical emergency pre-arrival instructions ( EMD ). Ability to establish and maintain effective communication and working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation from high school or equivalent. Licenses and Certifications Required: Must be able to obtain TCOLE Certification within one (1) year of employment, TCIC/NCIC certification within six (6) months of employment. Do you meet the minimum qualifications for this position? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Shift assignments and days off rotate and are varied to meet the needs of a 24-hour, 7-day a week operation in an emergency response environment. To be considered for this position, candidates must be available for various shifts and various days off. Are you able and willing to work this schedule as required? Yes No * Are you a licensed Telecommunicator? Yes No Optional & Required Documents Required Documents Optional Documents Cover Letter Other Document Resume
Texas Tech University Health Sciences Center
Lubbock, TX, United States
Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions The School of Health Professions Speech-Language Pathology program is currently searching for an undergraduate student assistant. This type of position is a wonderful way to get involved in the field of Speech-Language Pathology and a great opportunity to discover new and exciting research. This opportunity also looks great on applications for students who are considering graduate school to help further prepare them in the field. As an undergraduate student assistant, responsibilities will include the following. Helping administer/conduct research experiments for kids and their parents. Set up and clean experiment settings. Acoustic analysis using Praat and other computer programs. Weekly meetings (in-person preferred, but the zoom is available) to discuss progress and findings. Reading and writing research-related documents. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security in
Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions The School of Health Professions Speech-Language Pathology program is currently searching for an undergraduate student assistant. This type of position is a wonderful way to get involved in the field of Speech-Language Pathology and a great opportunity to discover new and exciting research. This opportunity also looks great on applications for students who are considering graduate school to help further prepare them in the field. As an undergraduate student assistant, responsibilities will include the following. Helping administer/conduct research experiments for kids and their parents. Set up and clean experiment settings. Acoustic analysis using Praat and other computer programs. Weekly meetings (in-person preferred, but the zoom is available) to discuss progress and findings. Reading and writing research-related documents. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security in
Texas Tech University Health Sciences Center
Lubbock, TX, United States
Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Requires basic technology hardware and software competency. Works with Pediatric IT Support Technician II to prioritize, schedule and complete tasks and/or projects. Preforms technical duties necessary for Pediatric department and business operations. Works with TTUHSC Main IT Support and Surplus with appropriate disposition of assets and pickup. Adheres to all appropriate institutional policies and other relevant internal departmental policies. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .
Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Requires basic technology hardware and software competency. Works with Pediatric IT Support Technician II to prioritize, schedule and complete tasks and/or projects. Preforms technical duties necessary for Pediatric department and business operations. Works with TTUHSC Main IT Support and Surplus with appropriate disposition of assets and pickup. Adheres to all appropriate institutional policies and other relevant internal departmental policies. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .
Texas Tech University Health Sciences Center
Lubbock, TX, United States
Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Provide support to the Cytogenetics Laboratory. Occasional Duties Other duties as assigned by your supervisor. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .
Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Provide support to the Cytogenetics Laboratory. Occasional Duties Other duties as assigned by your supervisor. Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .
Texas Tech University Health Sciences Center
Lubbock, TX, United States
Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Assist staff with setups and tear downs throughout the center Move manikins and stretchers throughout the center Clean manikins and task trainers Assist with the maintenance of simulators Stock rooms with necessary supplies Clean Storage room Sweep and mop Clean whiteboards Stock supplies in storage room File paperwork Assist with front desk coverage Other various tasks as needed Occasional Duties As assigned Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .
Position Description A student employed to perform work as assigned by the supervisor. Major/Essential Functions Assist staff with setups and tear downs throughout the center Move manikins and stretchers throughout the center Clean manikins and task trainers Assist with the maintenance of simulators Stock rooms with necessary supplies Clean Storage room Sweep and mop Clean whiteboards Stock supplies in storage room File paperwork Assist with front desk coverage Other various tasks as needed Occasional Duties As assigned Required Qualifications A Texas Tech University undergraduate or graduate student enrolled in at least 6 hours employed to perform work which does not require academic training at the graduate level. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .
Nevada County, CA
Nevada City, California, United States
Definition and Class Characteristics INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD THE WEEK OF APRIL 17 Nevada County is seeking an Administrative Services Associate in the Health & Human Services Agency Administration, supporting the Behavioral Health Department! Come and join a team of highly skilled professionals who are working together to provide fiscal, contract development and administrative support to our programs to ensure sustainable high-quality services are provided to county residents. Help support the mission of HHSA by performing these duties: Assign and review the work of fiscal support staff; coordinate workflow and provide technical mentorship and assistance Oversee fiscal aspects of Behavioral Health grants, including tracking expenditures, drawing down funds, developing reports Analyze new and changing regulations and requirements from the state and assist with audits Help develop county and grant budgets, as well as develop and review budgets for over 70 Behavioral Health contracts Maintain liaison with other county departments, officials and staff of other agencies Prepare correspondence, reports, forms, records, and other documentation An Administrative Services Associate is an integral part of the County's accounting team whose mission is to plan, organize and lead all aspects of administrative activities related to fiscal matters, personnel, purchasing and office management! This position is crafted for individuals who have a Bachelor's degree in business or public administration, economics, accounting, human resources, or a related field plus two years of responsible experience in grant or fiscal management, accounting, or other administrative services equivalent to the Administrative Services Associate with the County of Nevada. Our staff members enjoy an extensive benefit package including, but not limited to, a generous sick time/vacation/leave benefit; 11 standard holidays and 2 floating holidays; CalPERS retirement; medical, dental, vision and life insurance; a flexible spending account (FSA); a dependent care account (DCA); and a deferred compensation plan including 401(a), 457(b) and Roth options. The County also offers a tuition reimbursement program as well as flexible schedules and a telework option, depending on program needs. Per California Department of Public Health regulations, employees working in healthcare positions and/or facilities are required to comply with both California and Federal vaccine policy mandates. Currently, the COVID-19 vaccine and, if eligible, the COVID-19 booster, are required for this position. Proof of vaccination and booster may be required if a conditional offer is extended. As an employer, the County complies with all applicable California and Federal laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, and the Fair Employment and Housing Act, and will make, on request, accommodations for sincerely held religious beliefs and/or disabilities where a reasonable accommodation is available that does not create an undue hardship on the County’s business. Why Nevada County? Because here your contribution, your worth, and your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Want to learn more? Read the full job description here . NOTE: This summary of benefits is not a binding document and is provided as a courtesy. Refer to specific summaries and agreements (MOUs) for specific benefit information. Holidays: 11 paid holidays per year. Paid Leave Program (Combination of Vacation and Sick Leave): 0-5 years:165 hrs./year;6-10 years:192 hrs./yr.;11+ years:200 hrs./yr. Maximum accrual is 400 hours, and 40 hours may be cashed out each fiscal year Floating Holiday: 16 hours max;24 hours max after 10 years of service Admin Leave: 40 hours per fiscal year Medical, Dental and Vision Plans: County of Nevada offers CalPERS ' suite of medical plan offerings. We offer Delta Dental Coverage and Vision Service Plan (VSP) vision coverage. You may elect medical insurance for yourself only or you and your eligible dependents. You may elect dental and vision insurance for yourself only or for you and your eligible dependents. Your choice regarding medical insurance enrollment is separate from your election for dental and vision insurance. Dental and vision insurance are bundled, however (this means if you elect dental insurance, you must also elect vision insurance.) Depending upon the plan selected by the employee, the County contributes a substantial amount of the total cost of the complete health package (including medical, dental and vision coverage). In 2020, the amount the County contributes for employee only coverage is $568 per month;for employee + one coverage, $1,113 per month;and for family coverage, $1,484 per month. For those employees who have health coverage from other sources, and who elect to not participate in Nevada County's plans, the County offers a $300 monthly taxable Cash-Back allowance. For part-time employees working 50% or more, the County contribution will be pro-rated. As an example, a 50% employee will only receive the benefit of 50% of the county contribution rates listed above, increase out-of-pocket costs significantly. Life Insurance: The County pays the premium for life insurance equal to $20,000. Optional life insurance is also available for purchase by the employee. Disability Insurance The County also participates in California State Disability Insurance (SDI) fund for short-term disability. Employee Assistance Program The County-sponsored Employee Assistance provides confidential counseling, coaching, and wellness services to employees and their eligible dependents. Deferred Compensation The County offers a 457 Deferred Compensation program and FSA (Flexible Spending Arrangement). Deposits into these plans are strictly voluntary and are made through a payroll deduction on a tax-deferred basis. The County does not make contributions to the employees' Deferred Compensation account. Other Longevity pay is available at 2.5% after 10 years of service.Tuition remission available for eligible courses/degree programs. Retirement: The County is in the Public Employees' Retirement System ( CalPERS ) coordinated with Social Security. The various Retirement Plans are listed below: "Legacy Members"- 2.7% @ 55 Final Retirement Compensation based on Single Highest Year. Effective July 1, 2016, employees contribute a total of 10.585% towards the employer share of the PERS contribution. Employer pays the normal employee contribution of 8% and reports it as EPMC . "Classic Members" to PERS- 2% @ 60 Final Retirement Compensation based on Highest Three-Year Average. Employee contributes 7%. "New Members" to PERS- 2.0% @ 62 Final Retirement Compensation based on Highest Three-Year Average. Employee contributes 7.75%. CalPERS defines "new members" as: (1) A new hire who is brought into CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any other California public retirement system. (2) A new hire who is brought into CalPERS membership for the first time on or after January 1, 2013, and who is not eligible for reciprocity with another California public retirement system. (3) A member who established CalPERS membership prior to January 1, 2013, and who is hired by a different CalPERS employer after January 1, 2013, after a break in service of greater than six months. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or links is subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 Comments, please email: human.resources@co.nevada.ca.us Closing Date/Time: 4/3/2023 8:00 AM Pacific
Definition and Class Characteristics INTERVIEWS FOR SELECTED CANDIDATES WILL BE HELD THE WEEK OF APRIL 17 Nevada County is seeking an Administrative Services Associate in the Health & Human Services Agency Administration, supporting the Behavioral Health Department! Come and join a team of highly skilled professionals who are working together to provide fiscal, contract development and administrative support to our programs to ensure sustainable high-quality services are provided to county residents. Help support the mission of HHSA by performing these duties: Assign and review the work of fiscal support staff; coordinate workflow and provide technical mentorship and assistance Oversee fiscal aspects of Behavioral Health grants, including tracking expenditures, drawing down funds, developing reports Analyze new and changing regulations and requirements from the state and assist with audits Help develop county and grant budgets, as well as develop and review budgets for over 70 Behavioral Health contracts Maintain liaison with other county departments, officials and staff of other agencies Prepare correspondence, reports, forms, records, and other documentation An Administrative Services Associate is an integral part of the County's accounting team whose mission is to plan, organize and lead all aspects of administrative activities related to fiscal matters, personnel, purchasing and office management! This position is crafted for individuals who have a Bachelor's degree in business or public administration, economics, accounting, human resources, or a related field plus two years of responsible experience in grant or fiscal management, accounting, or other administrative services equivalent to the Administrative Services Associate with the County of Nevada. Our staff members enjoy an extensive benefit package including, but not limited to, a generous sick time/vacation/leave benefit; 11 standard holidays and 2 floating holidays; CalPERS retirement; medical, dental, vision and life insurance; a flexible spending account (FSA); a dependent care account (DCA); and a deferred compensation plan including 401(a), 457(b) and Roth options. The County also offers a tuition reimbursement program as well as flexible schedules and a telework option, depending on program needs. Per California Department of Public Health regulations, employees working in healthcare positions and/or facilities are required to comply with both California and Federal vaccine policy mandates. Currently, the COVID-19 vaccine and, if eligible, the COVID-19 booster, are required for this position. Proof of vaccination and booster may be required if a conditional offer is extended. As an employer, the County complies with all applicable California and Federal laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, and the Fair Employment and Housing Act, and will make, on request, accommodations for sincerely held religious beliefs and/or disabilities where a reasonable accommodation is available that does not create an undue hardship on the County’s business. Why Nevada County? Because here your contribution, your worth, and your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Want to learn more? Read the full job description here . NOTE: This summary of benefits is not a binding document and is provided as a courtesy. Refer to specific summaries and agreements (MOUs) for specific benefit information. Holidays: 11 paid holidays per year. Paid Leave Program (Combination of Vacation and Sick Leave): 0-5 years:165 hrs./year;6-10 years:192 hrs./yr.;11+ years:200 hrs./yr. Maximum accrual is 400 hours, and 40 hours may be cashed out each fiscal year Floating Holiday: 16 hours max;24 hours max after 10 years of service Admin Leave: 40 hours per fiscal year Medical, Dental and Vision Plans: County of Nevada offers CalPERS ' suite of medical plan offerings. We offer Delta Dental Coverage and Vision Service Plan (VSP) vision coverage. You may elect medical insurance for yourself only or you and your eligible dependents. You may elect dental and vision insurance for yourself only or for you and your eligible dependents. Your choice regarding medical insurance enrollment is separate from your election for dental and vision insurance. Dental and vision insurance are bundled, however (this means if you elect dental insurance, you must also elect vision insurance.) Depending upon the plan selected by the employee, the County contributes a substantial amount of the total cost of the complete health package (including medical, dental and vision coverage). In 2020, the amount the County contributes for employee only coverage is $568 per month;for employee + one coverage, $1,113 per month;and for family coverage, $1,484 per month. For those employees who have health coverage from other sources, and who elect to not participate in Nevada County's plans, the County offers a $300 monthly taxable Cash-Back allowance. For part-time employees working 50% or more, the County contribution will be pro-rated. As an example, a 50% employee will only receive the benefit of 50% of the county contribution rates listed above, increase out-of-pocket costs significantly. Life Insurance: The County pays the premium for life insurance equal to $20,000. Optional life insurance is also available for purchase by the employee. Disability Insurance The County also participates in California State Disability Insurance (SDI) fund for short-term disability. Employee Assistance Program The County-sponsored Employee Assistance provides confidential counseling, coaching, and wellness services to employees and their eligible dependents. Deferred Compensation The County offers a 457 Deferred Compensation program and FSA (Flexible Spending Arrangement). Deposits into these plans are strictly voluntary and are made through a payroll deduction on a tax-deferred basis. The County does not make contributions to the employees' Deferred Compensation account. Other Longevity pay is available at 2.5% after 10 years of service.Tuition remission available for eligible courses/degree programs. Retirement: The County is in the Public Employees' Retirement System ( CalPERS ) coordinated with Social Security. The various Retirement Plans are listed below: "Legacy Members"- 2.7% @ 55 Final Retirement Compensation based on Single Highest Year. Effective July 1, 2016, employees contribute a total of 10.585% towards the employer share of the PERS contribution. Employer pays the normal employee contribution of 8% and reports it as EPMC . "Classic Members" to PERS- 2% @ 60 Final Retirement Compensation based on Highest Three-Year Average. Employee contributes 7%. "New Members" to PERS- 2.0% @ 62 Final Retirement Compensation based on Highest Three-Year Average. Employee contributes 7.75%. CalPERS defines "new members" as: (1) A new hire who is brought into CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any other California public retirement system. (2) A new hire who is brought into CalPERS membership for the first time on or after January 1, 2013, and who is not eligible for reciprocity with another California public retirement system. (3) A member who established CalPERS membership prior to January 1, 2013, and who is hired by a different CalPERS employer after January 1, 2013, after a break in service of greater than six months. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or links is subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 Comments, please email: human.resources@co.nevada.ca.us Closing Date/Time: 4/3/2023 8:00 AM Pacific
CITY OF WACO, TEXAS
Waco, TX, United States
Summary WHY WORK FOR WACO: Meaningful and challenging work Make a difference and improve communities Competitive Salary and Benefits Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance Mandatory TMRS Retirement Plan with a 2:1 City Match Education Assistance Program Paid Parental Leave Employee Assistance Longevity Pay And More! Chance to do work you are passionate aboutJob SecurityDesire to give back The City of Waco seeks: The Texas Ranger Hall of Fame & Museum is looking for an experienced Customer Service Representative that is a team player who enjoys working with customers and assisting with special events. This person will also maintain cash funds, records, and assist with merchandising. If this is you, please apply now! Minimum Qualifications: Required: High School diploma or GED and three years of progressively responsible customer service experience. Preferred : A valid Texas Driver's License Work Schedule : Various days & hours including weekends Position Description: Under basic supervision, provides customer service to the public for the Texas Ranger Hall of Fame and Museum (TRHFM). Closing Date/Time: 4/7/2023 11:59 PM Central
Summary WHY WORK FOR WACO: Meaningful and challenging work Make a difference and improve communities Competitive Salary and Benefits Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance Mandatory TMRS Retirement Plan with a 2:1 City Match Education Assistance Program Paid Parental Leave Employee Assistance Longevity Pay And More! Chance to do work you are passionate aboutJob SecurityDesire to give back The City of Waco seeks: The Texas Ranger Hall of Fame & Museum is looking for an experienced Customer Service Representative that is a team player who enjoys working with customers and assisting with special events. This person will also maintain cash funds, records, and assist with merchandising. If this is you, please apply now! Minimum Qualifications: Required: High School diploma or GED and three years of progressively responsible customer service experience. Preferred : A valid Texas Driver's License Work Schedule : Various days & hours including weekends Position Description: Under basic supervision, provides customer service to the public for the Texas Ranger Hall of Fame and Museum (TRHFM). Closing Date/Time: 4/7/2023 11:59 PM Central
TEXAS PARKS AND WILDLIFE
Fredericksburg, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as Annual Leave, Sick Leave, Paid Holiday time, Group Insurance, Retirement, and Training and Staff Development Opportunities. Other benefits include longevity pay, merit salary increases, deferred compensation, flexible benefits plans, a 401K retirement plan, direct deposit for paychecks, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. Click HERE to view our Benefits page. FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period. TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en HIRING CONTACT: Ayla Truan, (830) 685-3030 PHYSICAL WORK ADDRESS: TPWD - Enchanted Rock SNA, 16710 Ranch Road 965, Fredericksburg, TX 78624 GENERAL DESCRIPTION Under the direction of the Office Manager, this position is responsible for entry-level customer service work including general clerical duties and provides customer service and information to the public for Enchanted Rock State Natural Area. Responsible for collection, automated campsite registration and accounting for daily revenue. Operates credit card machine, campsite registration and computers. Performs light maintenance including cleaning and maintaining foyers, restrooms, and front desk area. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year experience in areas such as general clerical, cash handling or customer service. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Six months of clerical experience such as accounting, typing, filing, record keeping, data entry; Six months experience in use of automation equipment or word processing and spreadsheet equipment and software. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling a high-volume front desk; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under high stress conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 10 to 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Mar 29, 2023, 11:59:00 PM
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as Annual Leave, Sick Leave, Paid Holiday time, Group Insurance, Retirement, and Training and Staff Development Opportunities. Other benefits include longevity pay, merit salary increases, deferred compensation, flexible benefits plans, a 401K retirement plan, direct deposit for paychecks, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. Click HERE to view our Benefits page. FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period. TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en HIRING CONTACT: Ayla Truan, (830) 685-3030 PHYSICAL WORK ADDRESS: TPWD - Enchanted Rock SNA, 16710 Ranch Road 965, Fredericksburg, TX 78624 GENERAL DESCRIPTION Under the direction of the Office Manager, this position is responsible for entry-level customer service work including general clerical duties and provides customer service and information to the public for Enchanted Rock State Natural Area. Responsible for collection, automated campsite registration and accounting for daily revenue. Operates credit card machine, campsite registration and computers. Performs light maintenance including cleaning and maintaining foyers, restrooms, and front desk area. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: One year experience in areas such as general clerical, cash handling or customer service. Licensure: If driving is required, applicant must possess a valid State driver's license. PREFERRED QUALIFICATIONS: Experience: Six months of clerical experience such as accounting, typing, filing, record keeping, data entry; Six months experience in use of automation equipment or word processing and spreadsheet equipment and software. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in handling a high-volume front desk; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under high stress conditions; Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work 10 to 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Required to adjust to changing schedules; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Mar 29, 2023, 11:59:00 PM
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura's Community Development Department has an immediate vacancy for the position of Senior Permit Services Technician . We are seeking candidates who are working leaders with proven experience coordinating the issuance of building and construction permits. WHAT YOU'LL DO Reporting to the Permit Services Supervisor, the Senior Permit Services Technician leads and oversees the Permit Services Team in the issuance of building/construction permits, including processing plans, issuing permits, and record keeping functions. This customer service professional is an expert at troubleshooting with a keen ability to explain complicated code processes to those unfamiliar with the language. WHO YOU ARE You are an energetic and organized leader interested in positive engagement of the citizens of the City of Ventura! Through education, training and/or experience you: make logical, sound decisions as a motivated self-starter interpret governing regulations and ordinances resolving technical code or permit-related processes exemplify a positive customer service attitude understand oral and written instructions in an independent manner use positive coaching techniques to build teamwork and foster a productive work team work independently, making informed decisions-based experience and judgement flexibly shift priorities from day to day or hour to hour as necessary work cooperative and collaboratively, with staff, internal and external customers MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here SENIOR PERMIT SERVICES TECHNICIAN . THE SCHEDULE This recruitment will follow the below timeline. Wednesday, April 12, 2023 at 5:30 p.m. - Application Deadline. Applications must be submitted by this date to be considered for the position. April 14, 2023 - Candidates will be notified by email of their status by this date. Week of April 24, 2023 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of May 1, 2023 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. May 15, 2023 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $34.27 - $41.66 Hourly DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Wednesday, April 12, 2023 at 5:30 p.m. If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, experience and training equivalent to an Associate's degree or equivalent in construction technology, building or plan checking, or a closely related field; and three years of experience plan checking, explaining codes and/or issuing building permits at a public counter, interacting with and/or providing information to the public, are required. Prior lead or supervisory experience is highly desirable. License : Depending on assignment, possession of a valid California Class C driver license may be required. Certificate : Possession of an International Code Council (ICC) Permit Technician certification (or equivalent) within 12 months of appointment. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Wednesday, April 12, 2023 at 5:30 p.m. APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of April 24, 2023 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of May 1, 2023 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2021/2022 Budget totals approximately $303.4 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2021-22 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 4/12/2023 5:30 PM Pacific
THE POSITION The City of Ventura's Community Development Department has an immediate vacancy for the position of Senior Permit Services Technician . We are seeking candidates who are working leaders with proven experience coordinating the issuance of building and construction permits. WHAT YOU'LL DO Reporting to the Permit Services Supervisor, the Senior Permit Services Technician leads and oversees the Permit Services Team in the issuance of building/construction permits, including processing plans, issuing permits, and record keeping functions. This customer service professional is an expert at troubleshooting with a keen ability to explain complicated code processes to those unfamiliar with the language. WHO YOU ARE You are an energetic and organized leader interested in positive engagement of the citizens of the City of Ventura! Through education, training and/or experience you: make logical, sound decisions as a motivated self-starter interpret governing regulations and ordinances resolving technical code or permit-related processes exemplify a positive customer service attitude understand oral and written instructions in an independent manner use positive coaching techniques to build teamwork and foster a productive work team work independently, making informed decisions-based experience and judgement flexibly shift priorities from day to day or hour to hour as necessary work cooperative and collaboratively, with staff, internal and external customers MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by clicking here SENIOR PERMIT SERVICES TECHNICIAN . THE SCHEDULE This recruitment will follow the below timeline. Wednesday, April 12, 2023 at 5:30 p.m. - Application Deadline. Applications must be submitted by this date to be considered for the position. April 14, 2023 - Candidates will be notified by email of their status by this date. Week of April 24, 2023 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of May 1, 2023 - Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. May 15, 2023 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $34.27 - $41.66 Hourly DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Wednesday, April 12, 2023 at 5:30 p.m. If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, experience and training equivalent to an Associate's degree or equivalent in construction technology, building or plan checking, or a closely related field; and three years of experience plan checking, explaining codes and/or issuing building permits at a public counter, interacting with and/or providing information to the public, are required. Prior lead or supervisory experience is highly desirable. License : Depending on assignment, possession of a valid California Class C driver license may be required. Certificate : Possession of an International Code Council (ICC) Permit Technician certification (or equivalent) within 12 months of appointment. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Wednesday, April 12, 2023 at 5:30 p.m. APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of April 24, 2023 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of May 1, 2023 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City's Adopted FY 2021/2022 Budget totals approximately $303.4 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2021-22 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America's most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura's impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Closing Date/Time: 4/12/2023 5:30 PM Pacific
City of Sacramento, CA
Sacramento, California, United States
THE POSITION The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the entry-level class in the Customer Service series. Incumbents perform duties similar to a Customer Service Representative, but would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. Incumbents have at least one year of experience performing a wide variety of general clerical, customer services, and public contact duties. This class may be used as a training class for flexibly staffed positions. This class is distinguished from the Customer Service Representative in that the latter is the journey level class in the series, and upon appointment to the higher-level class requires that the employee be performing the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review find out the status of accounts; create or make adjustments to service requests on property/parcels; update billing accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections to establish ownership; correct service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as a telephone, calculator, typewriter, personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provide exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing parcel maps, as assigned. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of assigned department/section. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures relative to assigned division. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Learn to perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: One year of responsible experience performing a wide variety of general clerical, public contact, and customer service work providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, delivered in person, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Assistant Examination . 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: 3/29/2023 11:59 PM Pacific
THE POSITION The City of Sacramento requires all newly appointed employees to be fully vaccinated against COVID-19 as a condition of employment. Candidates seeking an accommodation from this requirement will be considered on a case-by-case basis. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the entry-level class in the Customer Service series. Incumbents perform duties similar to a Customer Service Representative, but would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. Incumbents have at least one year of experience performing a wide variety of general clerical, customer services, and public contact duties. This class may be used as a training class for flexibly staffed positions. This class is distinguished from the Customer Service Representative in that the latter is the journey level class in the series, and upon appointment to the higher-level class requires that the employee be performing the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review find out the status of accounts; create or make adjustments to service requests on property/parcels; update billing accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections to establish ownership; correct service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as a telephone, calculator, typewriter, personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provide exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing parcel maps, as assigned. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of assigned department/section. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures relative to assigned division. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Learn to perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: One year of responsible experience performing a wide variety of general clerical, public contact, and customer service work providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application, delivered in person, or sent to the Employment Office by email/fax or mailed by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Assistant Examination . 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting; and provide proof of receiving a complete COVID-19 vaccination. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: http://portal.cityofsacramento.org/HR/Divisions/Administration/HR-Boards-Commissions/Civil-Service-Board Union Contracts: http://portal.cityofsacramento.org/HR/Divisions/Labor-Relations/Labor-Agreements Salary Schedule: http://portal.cityofsacramento.org/HR/Document-Library Closing Date/Time: 3/29/2023 11:59 PM Pacific
Texas Tech University Health Sciences Center
Amarillo, TX, United States
Position Description An employee performing part-time work incidental to their academic training in an occupational category that requires all incumbents to be students as a condition of employment. Major/Essential Functions Research Assistants will assist with recruiting, screening, and enrolling research participants using criteria set forth by the organization. They will communicate regularly with the research team and convey concerns of study subjects; collect data from and enter data into secure databases; assist with implementation of a community-based intervention, which will involve visits to participants’ homes and basic health assessments. Position will require local travel to meet with participants. Mileage will be reimbursed. Required Qualifications A student enrolled in at least 6 hours in an institution of higher education other than TTU, employed to perform work as assigned by supervisor. Preferred Qualifications Spanish fluency strongly preferred. Previous experience with target populations and/or community health/outreach experience preferred. Looking to fill 2 to 3 positions Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .
Position Description An employee performing part-time work incidental to their academic training in an occupational category that requires all incumbents to be students as a condition of employment. Major/Essential Functions Research Assistants will assist with recruiting, screening, and enrolling research participants using criteria set forth by the organization. They will communicate regularly with the research team and convey concerns of study subjects; collect data from and enter data into secure databases; assist with implementation of a community-based intervention, which will involve visits to participants’ homes and basic health assessments. Position will require local travel to meet with participants. Mileage will be reimbursed. Required Qualifications A student enrolled in at least 6 hours in an institution of higher education other than TTU, employed to perform work as assigned by supervisor. Preferred Qualifications Spanish fluency strongly preferred. Previous experience with target populations and/or community health/outreach experience preferred. Looking to fill 2 to 3 positions Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx .
City of Des Moines, Iowa
Des Moines, Iowa, United States
Distinguishing Features of the Class Performs a variety of clerical, general office duties, and information dissemination services for employees and visitors; performs directly related work as required. Acceptable Experience and Training Graduation from High School or possession of a GED; and Some experience in general office and customer service operations; or Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Multi-lingual Fluency is Preferred Required Special Qualifications Candidates for positions in this class must pass a post-employment offer physical examination and drug screen; A minimum typing speed of 40 wpm. COMPLETION OF PERFORMANCE EXAMINATION: Please go to speedtypingonline.com to complete a free 5-minute typing test (the site defaults as a 1 minute test but you will need to change this to 5 minutes) . On the site you are able to "Personalize Results". Please type in your first and last name as it appears on your application. The online typing test can be accepted if it is from this site only and witnessed by another person. Results printed from the testing website must meet the following requirements. Submitted exam results must show: Net number of words typed (Speed). Show that you completed a Five minute timed test. Your name (on the site you are able to "Personalize Results". Please type in your first and last name as it appears on your application) and the date the exam was completed. Name and date must be shown on the printed results from the testing website not hand written or added by someone. Again, you can "Personalize Results" on the site. Witness signature, witness printed name, and valid email address for the witness. Witness must be age 18 years or older. If you do not have printing capabilities, please email your results to humanresources@dmgov.org and your witness. Your witness may then "Reply All" to the email stating their name and that they witnessed you completing the online typing test on the specified date. It is your responsibility to make sure your witness responds by the exam deadline. You must submit exam results to the City of Des Moines Human Resources Department via email ( humanresources@dmgov.org ) by 4:00 pm CT on Friday, March 31, 2023 . Passing score is 40 net words per minute (Speed). IN LIEU OF THE PERFORMANCE EXAM : Applicants must currently hold a City of Des Moines Civil Service position requiring a typing speed of 40 WPM or higher OR have previously taken the online timed typing test resulting in a score of 40 NWPM or higher within 1 YEAR of the application deadline. The applicant is required to contact the City's Human Resources Department at (515) 283-4213 or by email at humanresources@dmgov.org to attach a previously submitted typing test to their current application by the application deadline. Examples of Essential Work (Illustrative Only) Answers department telephone calls, receives and greets visitors to the department and provides information to callers and visitors. Responds to citizens' questions and comments in a courteous and timely manner; Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities; Screens visitors, telephone calls, faxes, mail and messages directed to office personnel; Dispatches information to key Public Woks personnel as necessary; Answers customer questions requiring detailed programmatic knowledge of Public Works operations; Follows up on complaints from customers involving gathering information from several Departmental and intra-Department sources; Prepares correspondence, lists and other documents on computer; Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems; Gathers, assembles, updates, distributes and/or files a variety of information, forms, records and data as requested; Copies, packages and distributes a variety of written materials as requested by office personnel; Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions; Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas; Performs other directly related duties consistent with the role and function of the classification. Closing Date/Time: 3/28/2023 4:00 PM Central
Distinguishing Features of the Class Performs a variety of clerical, general office duties, and information dissemination services for employees and visitors; performs directly related work as required. Acceptable Experience and Training Graduation from High School or possession of a GED; and Some experience in general office and customer service operations; or Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Multi-lingual Fluency is Preferred Required Special Qualifications Candidates for positions in this class must pass a post-employment offer physical examination and drug screen; A minimum typing speed of 40 wpm. COMPLETION OF PERFORMANCE EXAMINATION: Please go to speedtypingonline.com to complete a free 5-minute typing test (the site defaults as a 1 minute test but you will need to change this to 5 minutes) . On the site you are able to "Personalize Results". Please type in your first and last name as it appears on your application. The online typing test can be accepted if it is from this site only and witnessed by another person. Results printed from the testing website must meet the following requirements. Submitted exam results must show: Net number of words typed (Speed). Show that you completed a Five minute timed test. Your name (on the site you are able to "Personalize Results". Please type in your first and last name as it appears on your application) and the date the exam was completed. Name and date must be shown on the printed results from the testing website not hand written or added by someone. Again, you can "Personalize Results" on the site. Witness signature, witness printed name, and valid email address for the witness. Witness must be age 18 years or older. If you do not have printing capabilities, please email your results to humanresources@dmgov.org and your witness. Your witness may then "Reply All" to the email stating their name and that they witnessed you completing the online typing test on the specified date. It is your responsibility to make sure your witness responds by the exam deadline. You must submit exam results to the City of Des Moines Human Resources Department via email ( humanresources@dmgov.org ) by 4:00 pm CT on Friday, March 31, 2023 . Passing score is 40 net words per minute (Speed). IN LIEU OF THE PERFORMANCE EXAM : Applicants must currently hold a City of Des Moines Civil Service position requiring a typing speed of 40 WPM or higher OR have previously taken the online timed typing test resulting in a score of 40 NWPM or higher within 1 YEAR of the application deadline. The applicant is required to contact the City's Human Resources Department at (515) 283-4213 or by email at humanresources@dmgov.org to attach a previously submitted typing test to their current application by the application deadline. Examples of Essential Work (Illustrative Only) Answers department telephone calls, receives and greets visitors to the department and provides information to callers and visitors. Responds to citizens' questions and comments in a courteous and timely manner; Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities; Screens visitors, telephone calls, faxes, mail and messages directed to office personnel; Dispatches information to key Public Woks personnel as necessary; Answers customer questions requiring detailed programmatic knowledge of Public Works operations; Follows up on complaints from customers involving gathering information from several Departmental and intra-Department sources; Prepares correspondence, lists and other documents on computer; Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems; Gathers, assembles, updates, distributes and/or files a variety of information, forms, records and data as requested; Copies, packages and distributes a variety of written materials as requested by office personnel; Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions; Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas; Performs other directly related duties consistent with the role and function of the classification. Closing Date/Time: 3/28/2023 4:00 PM Central
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary THIS IS A PART-TIME POSITION The purpose of this position is to provide clerical support to the department and provide customer service to the public. This is accomplished by completing clerical duties; completing routine office duties; and assisting customers. Other duties include completed special duties as assigned. Essential Job Functions Completes clerical duties by maintaining records; entering data into the computer; ensuring forms and documents are completed and accurate; completing further research as needed; processing various forms and documents; collecting and posting payments; preparing various reports; and maintaining accounts payable files. Completes routine office duties by answering phones; transferring calls and taking messages; processing mail; filing files and papers; typing various correspondences; and maintaining office supplies. Provides customer service by providing information and directions as requested; receiving payments; and assisting customers over the counter.Completes special duties as assigned assisting with special events; preparing cases to be filed; processing payroll; supervising reservations; and assisting in the court room as needed. Minimum Qualifications Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. This is a Part-Time position working up to 19 hours per week. Under and including one year. Valid Texas Class C Driver's License Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Receives general direction: The employee normally performs the job by following established standard operating procedures and/or policies. The employee may choose the appropriate procedure or policy. Performance is reviewed periodically Work requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instructing, and scheduling work. Work involves choices of action within limits set by standard practices and procedures. Professional judgment is required to apply the proper course of action Discussion Occasional: 20% or less of work time. Closing Date/Time: 3/31/2023 5:00 PM Central
Job Summary THIS IS A PART-TIME POSITION The purpose of this position is to provide clerical support to the department and provide customer service to the public. This is accomplished by completing clerical duties; completing routine office duties; and assisting customers. Other duties include completed special duties as assigned. Essential Job Functions Completes clerical duties by maintaining records; entering data into the computer; ensuring forms and documents are completed and accurate; completing further research as needed; processing various forms and documents; collecting and posting payments; preparing various reports; and maintaining accounts payable files. Completes routine office duties by answering phones; transferring calls and taking messages; processing mail; filing files and papers; typing various correspondences; and maintaining office supplies. Provides customer service by providing information and directions as requested; receiving payments; and assisting customers over the counter.Completes special duties as assigned assisting with special events; preparing cases to be filed; processing payroll; supervising reservations; and assisting in the court room as needed. Minimum Qualifications Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. This is a Part-Time position working up to 19 hours per week. Under and including one year. Valid Texas Class C Driver's License Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Receives general direction: The employee normally performs the job by following established standard operating procedures and/or policies. The employee may choose the appropriate procedure or policy. Performance is reviewed periodically Work requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instructing, and scheduling work. Work involves choices of action within limits set by standard practices and procedures. Professional judgment is required to apply the proper course of action Discussion Occasional: 20% or less of work time. Closing Date/Time: 3/31/2023 5:00 PM Central
City of Austin, TX
Austin, TX, United States
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus five (5) years of experience providing customer service, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Customer Service Supervisor position is responsible for administratively managing, developing and creating process improvements for multiple specialized programs within the Prevention Division. Programs include High-Rise Inspections, Hazardous Materials Permitting, Hydrant Flow Testing, Plan Submittal Program and other programs as assigned. The position will assist external customers in obtaining and maintaining services offered at Prevention. In addition, the Customer Service Supervisor will oversee administrative staff that support the various sections, develop program plans and compile informational reports. This is a demanding and fast-paced position, which involves constant program improvements, multi-tasking and leadership skills. Daily tasks include, but are not limited to: Provides assistance to internal and external customers. Develops, monitors, and implements a variety of programs, projects and activities. Tracks and evaluates program performance data. Supervises, coaches, and trains administrative staff. Answers telephone calls to assist or route callers to appropriate personnel. Processes Prevention Division fees. Resolves payment discrepancies and reviews transactions for accuracy. Participates in the cross-training program: Collaborates with other administrative personnel to create, identify, and report on areas within the program; Serves as a back up to other sections within the division; Assists with training of new staff; and Creates/Edits/Updates Standard Operating Procedures for the Prevention Division. Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures. Collaborates with AFD engineers and uniformed personnel to develop and implement Prevention Division programs. All other duties as assigned. Please note the following when completing the City Of Austin application for this position. A detailed and complete employment application is required to help better evaluate the applicant's qualifications and will be used to determine salary if the applicant is the top candidate that is selected for this position. A resume is required and will not be accepted in lieu of a complete online application. Pay Range $27.90 - $34.17 Hours Monday - Fridays; 8:00 a.m. to 5:00 p.m. Job Close Date 03/27/2023 Type of Posting Reserved for City Employees Department Fire Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Dr., Austin, Texas 78752 Preferred Qualifications Ability to work efficient and effectively in a very fast-paced environment. Experience managing multiple organizational programs, writing reports and strategic planning process as well as advanced Microsoft Office skills. Experience leading or supervising staff. Ability to exercise sound judgment, tact and diplomacy in all dealings and maintain confidentiality as required. Ability to work and communicate effectively with all levels of employees and external customers while conveying a positive, service-oriented attitude. Ability to work both independently and in a team environment. Ability to multi-task and possess a high level of attention to detail. Ability to travel to more than one location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Resolves customer conflicts and provides options to ensure customer satisfaction. Develops, revises, and implements standard operating practices, policies, and procedures for the section/division. Determines goals/objectives/resource requirements for activities within the division. Oversees billing collection and payment arrangement functions. Reviews and approves account documentation. Provides technical advice and assistance to employees, city management, contractors, and citizens. Coordinates division activities with other divisions and departments. Ensures all Citizen Assistance Forms are assigned to respective sections and processed within set deadlines. Prepares financial summaries, performance measures, data, and reports for management review. Plans, develops, implements and conducts on-going education and in-service training programs. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of rate structures, utility usage, and conservation methods. Knowledge of utility conservation methods and procedures applicable to commercial, industrial or residential uses. Knowledge of supervisory and managerial techniques and principles. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in handling multiple tasks and prioritizing. Ability to calculate services and rate classification for commercial, industrial or residential applications. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus five (5) years of experience providing customer service, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet these requirements? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * How many years of supervising experience (hiring, training, counseling, and evaluating employees) do you have? None Less than 1 year 2 years to 3 years 4 years to 5 years More than 5 years * Describe your supervision and evaluation methodology as well as motivational processes to keep staff challenged and energized. (Open Ended Question) * Describe your experience managing multiple organizational programs. (Open Ended Question) * Exceptional communication skills (verbal and written) and customer service are essential in this position. Briefly describe your customer service experience, include steps that you may take to resolve customer complaints. (Open Ended Question) Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus five (5) years of experience providing customer service, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Customer Service Supervisor position is responsible for administratively managing, developing and creating process improvements for multiple specialized programs within the Prevention Division. Programs include High-Rise Inspections, Hazardous Materials Permitting, Hydrant Flow Testing, Plan Submittal Program and other programs as assigned. The position will assist external customers in obtaining and maintaining services offered at Prevention. In addition, the Customer Service Supervisor will oversee administrative staff that support the various sections, develop program plans and compile informational reports. This is a demanding and fast-paced position, which involves constant program improvements, multi-tasking and leadership skills. Daily tasks include, but are not limited to: Provides assistance to internal and external customers. Develops, monitors, and implements a variety of programs, projects and activities. Tracks and evaluates program performance data. Supervises, coaches, and trains administrative staff. Answers telephone calls to assist or route callers to appropriate personnel. Processes Prevention Division fees. Resolves payment discrepancies and reviews transactions for accuracy. Participates in the cross-training program: Collaborates with other administrative personnel to create, identify, and report on areas within the program; Serves as a back up to other sections within the division; Assists with training of new staff; and Creates/Edits/Updates Standard Operating Procedures for the Prevention Division. Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures. Collaborates with AFD engineers and uniformed personnel to develop and implement Prevention Division programs. All other duties as assigned. Please note the following when completing the City Of Austin application for this position. A detailed and complete employment application is required to help better evaluate the applicant's qualifications and will be used to determine salary if the applicant is the top candidate that is selected for this position. A resume is required and will not be accepted in lieu of a complete online application. Pay Range $27.90 - $34.17 Hours Monday - Fridays; 8:00 a.m. to 5:00 p.m. Job Close Date 03/27/2023 Type of Posting Reserved for City Employees Department Fire Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Dr., Austin, Texas 78752 Preferred Qualifications Ability to work efficient and effectively in a very fast-paced environment. Experience managing multiple organizational programs, writing reports and strategic planning process as well as advanced Microsoft Office skills. Experience leading or supervising staff. Ability to exercise sound judgment, tact and diplomacy in all dealings and maintain confidentiality as required. Ability to work and communicate effectively with all levels of employees and external customers while conveying a positive, service-oriented attitude. Ability to work both independently and in a team environment. Ability to multi-task and possess a high level of attention to detail. Ability to travel to more than one location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Resolves customer conflicts and provides options to ensure customer satisfaction. Develops, revises, and implements standard operating practices, policies, and procedures for the section/division. Determines goals/objectives/resource requirements for activities within the division. Oversees billing collection and payment arrangement functions. Reviews and approves account documentation. Provides technical advice and assistance to employees, city management, contractors, and citizens. Coordinates division activities with other divisions and departments. Ensures all Citizen Assistance Forms are assigned to respective sections and processed within set deadlines. Prepares financial summaries, performance measures, data, and reports for management review. Plans, develops, implements and conducts on-going education and in-service training programs. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of rate structures, utility usage, and conservation methods. Knowledge of utility conservation methods and procedures applicable to commercial, industrial or residential uses. Knowledge of supervisory and managerial techniques and principles. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in handling multiple tasks and prioritizing. Ability to calculate services and rate classification for commercial, industrial or residential applications. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major coursework in a related field, plus five (5) years of experience providing customer service, two (2) years of which were in a lead or supervisory capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet these requirements? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * How many years of supervising experience (hiring, training, counseling, and evaluating employees) do you have? None Less than 1 year 2 years to 3 years 4 years to 5 years More than 5 years * Describe your supervision and evaluation methodology as well as motivational processes to keep staff challenged and energized. (Open Ended Question) * Describe your experience managing multiple organizational programs. (Open Ended Question) * Exceptional communication skills (verbal and written) and customer service are essential in this position. Briefly describe your customer service experience, include steps that you may take to resolve customer complaints. (Open Ended Question) Optional & Required Documents Required Documents Resume Cover Letter Optional Documents
City of Austin, TX
Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in Human Resource Development or related field, plus four (4) years of experience in organizational development and training. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Position Overview This position will be responsible for Organizational Development and working with managers on employee evaluations for the Communications and Technology Management ( CTM ) Department. They will maintain, design and develop training programs for CTM employees and managers as well as work with managers to build effective evaluations for employees. The ideal candidate may draft, or update policies and procedures as needed. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City's business partners and Austin's residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin's IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. CTM reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran's preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. Pay Range $30.14 - $37.68 Hours Standard business hours. The Position is primarily remote, however onsite presence may be required based on operational needs. Must reside in Texas. Job Close Date 03/27/2023 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 312 Preferred Qualifications Preferred Experience: Experience developing and conducting HR related training. Experience developing policies and procedures. Experience building training in and utilizing a Learning Management System ( LMS ). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Consults with and coaches City and department executives and managers on organizational development, organizational restructuring, leadership, supervisory development, performance measurement and evaluation. Leads large cross-functional performance improvement projects and initiatives. Leads Citywide and departmental needs assessments by conducting research to identify organization development and performance issues and makes recommendations to City leadership for process improvements based on findings. Leads, coaches, or partners with City leadership to address identified development and performance issues. Develops, designs, and implements performance improvement for individual workgroups, departments and Citywide. Develops and designs evaluation plans for organizational development and performance interventions. Coaches and trains others in the use of: strategic planning, business planning, performance management systems, performance measurement and evaluation, process improvement, learning and development. Provides facilitation for City leadership by bringing structure to meetings, coaching participants in their roles and responsibilities so as to achieve defined stakeholder outcomes. Delivers training using adult learning techniques to learners at all levels of the organization. Assists in resolving business process, employee performance, employee development, and teamwork issues. Responsibilities- Supervision and/or Leadership Exercised: Lead multiple citywide initiatives and cross functional project teams as project manager. Coach executives and managers in leadership effectiveness. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public administration, adult learning principles, instructional systems design. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in data analysis and problem solving. Skill in using computers and related software. Ability to lead cross-functional teams. Ability to facilitate. Ability to lead and train others. Ability to focus on results and help clients focus on results. Ability to look at situations systematically, including environmental factors such as competing pressures, environmental constraints, and potential change. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Performance Advisor position are: Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in Human Resource Development or related field, plus four (4) years of experience in organizational development and training. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * If identified as the top candidate, do you agree to a criminal background investigation? Yes No * Please describe your experience developing and conducting HR related training. (Open Ended Question) * Please describe your experience developing policies and procedures. (Open Ended Question) * Please describe your experience building training in and utilizing a Learning Management System (LMS). (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in Human Resource Development or related field, plus four (4) years of experience in organizational development and training. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Position Overview This position will be responsible for Organizational Development and working with managers on employee evaluations for the Communications and Technology Management ( CTM ) Department. They will maintain, design and develop training programs for CTM employees and managers as well as work with managers to build effective evaluations for employees. The ideal candidate may draft, or update policies and procedures as needed. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City's business partners and Austin's residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin's IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. CTM reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran's preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. Pay Range $30.14 - $37.68 Hours Standard business hours. The Position is primarily remote, however onsite presence may be required based on operational needs. Must reside in Texas. Job Close Date 03/27/2023 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 312 Preferred Qualifications Preferred Experience: Experience developing and conducting HR related training. Experience developing policies and procedures. Experience building training in and utilizing a Learning Management System ( LMS ). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Consults with and coaches City and department executives and managers on organizational development, organizational restructuring, leadership, supervisory development, performance measurement and evaluation. Leads large cross-functional performance improvement projects and initiatives. Leads Citywide and departmental needs assessments by conducting research to identify organization development and performance issues and makes recommendations to City leadership for process improvements based on findings. Leads, coaches, or partners with City leadership to address identified development and performance issues. Develops, designs, and implements performance improvement for individual workgroups, departments and Citywide. Develops and designs evaluation plans for organizational development and performance interventions. Coaches and trains others in the use of: strategic planning, business planning, performance management systems, performance measurement and evaluation, process improvement, learning and development. Provides facilitation for City leadership by bringing structure to meetings, coaching participants in their roles and responsibilities so as to achieve defined stakeholder outcomes. Delivers training using adult learning techniques to learners at all levels of the organization. Assists in resolving business process, employee performance, employee development, and teamwork issues. Responsibilities- Supervision and/or Leadership Exercised: Lead multiple citywide initiatives and cross functional project teams as project manager. Coach executives and managers in leadership effectiveness. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public administration, adult learning principles, instructional systems design. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in data analysis and problem solving. Skill in using computers and related software. Ability to lead cross-functional teams. Ability to facilitate. Ability to lead and train others. Ability to focus on results and help clients focus on results. Ability to look at situations systematically, including environmental factors such as competing pressures, environmental constraints, and potential change. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Performance Advisor position are: Graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in Human Resource Development or related field, plus four (4) years of experience in organizational development and training. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * Please describe how you meet the minimum qualifications for this position. (Open Ended Question) * If identified as the top candidate, do you agree to a criminal background investigation? Yes No * Please describe your experience developing and conducting HR related training. (Open Ended Question) * Please describe your experience developing policies and procedures. (Open Ended Question) * Please describe your experience building training in and utilizing a Learning Management System (LMS). (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
METROLINK
Los Angeles, CA, US
SUMMARY PURPOSE OF POSITION The Special Services Employee (TEMP) Customer Relations Representative will provide information, respond to customer inquiries, support passenger flow, and support fare media sales at Metrolink stations. This at-will employment will be for a limited term of up to, but not to exceed 999 hours in a fiscal year (July 1-June 30) or six (6) months, whichever comes first. TO APPLY: This is a continuous recruitment with the first review of applications beginning March 23, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This the career level of the Customer Relations Representative series. At this level, the incumbent has some latitude for independent judgment and may vary work methods and procedures, but usually within prescribed parameters. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles. This position has no formal supervisory responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Provide Metrolink riders with information on using the rail system, reading the train timetable, using ticket vending machines, fare policies, making connections, and create a positive passenger experience. Serve as the primary point of contact for train riders, inform customers at the train platforms during service disruptions, make public address announcements, and assist to prevent unnecessary delays to passengers. Sell Metrolink tickets, processing debit and credit sales, make ticket adjustments, and process customer refunds. Handle and account for all cash including preparing and balancing of the cash drawer, preparing bank deposits, and operating the Ticket Office Machine (TOM). Order and maintain a current inventory of pre-printed ticket stock and all current Metrolink published materials including brochures, train schedules, maps, forms, special events and special trains, etc. Provide support to school groups to ensure safe travel, appropriate fare media, and assistance with vouchers. Maintain Metrolink kiosks at all stations with current rider updates, special event literature, and other related materials as needed. Coordinate lost and found returns, contact customers regarding items, and recording feedback into the customer database. Coordinate passenger use of alternate transportation during service disruptions or planned outages at Metrolink stations, and report transportation issues to the appropriate personnel. Inform customers on rail safety issues, report trespasser and vandalism incidents to Metrolink security, and respond to emergency situations or customer service related problems as directed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience High school diploma, GED or its equivalent. A minimum of three (3) years of work experience in a customer service role interacting with and providing a service that may be measured by customer satisfaction. Must pass the computer-based assessment. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's license with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. Preferred Qualifications None. Knowledge, Skills, and Abilities Knowledge Of : Principles and practices of customer relations. Effective telephone techniques, etiquette, and customer service General business practices and procedures. Principles and techniques of communication, with emphasis upon both verbal and writing skills. Techniques to identify or determine the root cause of an issue to resolve complaints. Applicable federal, state, and local laws, rules, and regulations for public transit, such as the Americans with Disabilities Act. Office management procedures and time management principles. Office practices, procedures and equipment. Computer software skills including word processing, spreadsheets, and database applications such as MS Office programs including Outlook, Word, Excel, and other related software applications. Principles of business letter writing and report preparation with specific focus on correct spelling, grammar and punctuation. Principles of customer relations management record keeping, data collection, data management and research techniques. Metrolink territory including routes, fares, and service changes due to external forces, i.e., construction and service interruptions. Contracted transportation services. Basic arithmetic computations. Skilled In : Use of Microsoft Office. Cash handling. Responding professionally to different customer situations. Presenting information to customers and staff. Writing correspondence. Ability To : Communicate with strong interpersonal skills using tact, empathy, patience, and courtesy. Work under pressure to resolve difficult issues in real-time. Ensure high degree of accuracy and attention-to-detail. Communicate clearly and concisely with tact and diplomacy with the public, management, and other internal/external customers. Prioritize, organize and perform multiple responsibilities or projects simultaneously, making decisions independently and taking ownership for wide ranging responsibilities that also meet time constraints and deadlines. Work independently and proactively, either alone or as part of a team, and exercise sound judgment to resolve issues and or/find ways to improve reporting process. Initiate, organize, and follow up on work. Interpret and explain policies and procedures. Establish and maintain working relationships. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA Closing Date/Time:
SUMMARY PURPOSE OF POSITION The Special Services Employee (TEMP) Customer Relations Representative will provide information, respond to customer inquiries, support passenger flow, and support fare media sales at Metrolink stations. This at-will employment will be for a limited term of up to, but not to exceed 999 hours in a fiscal year (July 1-June 30) or six (6) months, whichever comes first. TO APPLY: This is a continuous recruitment with the first review of applications beginning March 23, 2023 . Interested applicants are encouraged to apply immediately. DISTINGUISHING CHARACTERISTICS This the career level of the Customer Relations Representative series. At this level, the incumbent has some latitude for independent judgment and may vary work methods and procedures, but usually within prescribed parameters. SUPERVISION EXERCISED AND RECEIVED Receives supervision from departmental management/supervisory level roles. This position has no formal supervisory responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities. Provide Metrolink riders with information on using the rail system, reading the train timetable, using ticket vending machines, fare policies, making connections, and create a positive passenger experience. Serve as the primary point of contact for train riders, inform customers at the train platforms during service disruptions, make public address announcements, and assist to prevent unnecessary delays to passengers. Sell Metrolink tickets, processing debit and credit sales, make ticket adjustments, and process customer refunds. Handle and account for all cash including preparing and balancing of the cash drawer, preparing bank deposits, and operating the Ticket Office Machine (TOM). Order and maintain a current inventory of pre-printed ticket stock and all current Metrolink published materials including brochures, train schedules, maps, forms, special events and special trains, etc. Provide support to school groups to ensure safe travel, appropriate fare media, and assistance with vouchers. Maintain Metrolink kiosks at all stations with current rider updates, special event literature, and other related materials as needed. Coordinate lost and found returns, contact customers regarding items, and recording feedback into the customer database. Coordinate passenger use of alternate transportation during service disruptions or planned outages at Metrolink stations, and report transportation issues to the appropriate personnel. Inform customers on rail safety issues, report trespasser and vandalism incidents to Metrolink security, and respond to emergency situations or customer service related problems as directed. Perform other related duties as assigned. MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS Education and Experience High school diploma, GED or its equivalent. A minimum of three (3) years of work experience in a customer service role interacting with and providing a service that may be measured by customer satisfaction. Must pass the computer-based assessment. A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience. Valid Class C Driver's license with a satisfactory driving record of no more than three moving violations and no DUI's within the last three years. Preferred Qualifications None. Knowledge, Skills, and Abilities Knowledge Of : Principles and practices of customer relations. Effective telephone techniques, etiquette, and customer service General business practices and procedures. Principles and techniques of communication, with emphasis upon both verbal and writing skills. Techniques to identify or determine the root cause of an issue to resolve complaints. Applicable federal, state, and local laws, rules, and regulations for public transit, such as the Americans with Disabilities Act. Office management procedures and time management principles. Office practices, procedures and equipment. Computer software skills including word processing, spreadsheets, and database applications such as MS Office programs including Outlook, Word, Excel, and other related software applications. Principles of business letter writing and report preparation with specific focus on correct spelling, grammar and punctuation. Principles of customer relations management record keeping, data collection, data management and research techniques. Metrolink territory including routes, fares, and service changes due to external forces, i.e., construction and service interruptions. Contracted transportation services. Basic arithmetic computations. Skilled In : Use of Microsoft Office. Cash handling. Responding professionally to different customer situations. Presenting information to customers and staff. Writing correspondence. Ability To : Communicate with strong interpersonal skills using tact, empathy, patience, and courtesy. Work under pressure to resolve difficult issues in real-time. Ensure high degree of accuracy and attention-to-detail. Communicate clearly and concisely with tact and diplomacy with the public, management, and other internal/external customers. Prioritize, organize and perform multiple responsibilities or projects simultaneously, making decisions independently and taking ownership for wide ranging responsibilities that also meet time constraints and deadlines. Work independently and proactively, either alone or as part of a team, and exercise sound judgment to resolve issues and or/find ways to improve reporting process. Initiate, organize, and follow up on work. Interpret and explain policies and procedures. Establish and maintain working relationships. PHYSICAL REQUIREMENTS Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations. Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery. Transport equipment or boxes up to 25lbs. Exchange ideas by means of communication. Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks. Hear and perceive the nature of sounds when working on or near railroad tracks. Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations. Working Conditions Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.) SUPPLEMENTAL INFORMATION Selection Process: Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA. Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position. In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The SCRRA is an Equal Opportunity Employer. EEO/ADA Closing Date/Time:
Oklahoma State Department of Health
Oklahoma County, Oklahoma, United States
Job Posting Title Behavioral Risk Factor Surveillance System Interviewer - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Center for Health Statistics Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation The hourly salary for this position is up to $15.50, based on education and experience.. PINs 34001020, 34001794, 34001710, 34002298 Job Description The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. We value respect, collaboration, and service. OSDH is seeking a part time Behavioral Risk Factor Surveillance System (BRFSS) Interviewer providing support to the Center for Health Statistics. These are state employee positions 34001020 governed by the Civil Service Rules , located in Oklahoma City, Oklahoma. The hourly salary for this position isup to $15.50, based on education and experience. Position Summary: This position collects data on personal behaviors that affect health by conducting telephone surveys (including but not limited to the Oklahoma Behavioral Risk Factor Surveillance System (BRFSS). Position Responsibilities/Essential Functions Conducts telephone interviews, Provides Customer Service to Oklahomans Accurately Codes Survey Responses Follows Study Protocols Other Duties: Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: Requirements consist of a high school diploma or GED and one year of clerical office experience. Valued Knowledge, Skills and Abilities: Requirements include knowledge of office methods and procedures; of telephone procedures and standard business communications; of grammar, punctuation, spelling, and basic mathematics. Skill is required to operate office machines including computers/PCs. Ability is required to follow oral and written instructions; to independently follow established protocols, encourage respondents to answer questions, probe and clarify if needed and to establish and maintain effective working relationships with co-workers. Physical Demands and Work Environment: Hybrid (central office / telework) option. Work is typically performed in an office setting with a climate-controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position requires long period of sitting and daily use of computer and phone. APPLICATION REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
Job Posting Title Behavioral Risk Factor Surveillance System Interviewer - Temporary Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Center for Health Statistics Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Part time Job Type Temporary Compensation The hourly salary for this position is up to $15.50, based on education and experience.. PINs 34001020, 34001794, 34001710, 34002298 Job Description The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. We value respect, collaboration, and service. OSDH is seeking a part time Behavioral Risk Factor Surveillance System (BRFSS) Interviewer providing support to the Center for Health Statistics. These are state employee positions 34001020 governed by the Civil Service Rules , located in Oklahoma City, Oklahoma. The hourly salary for this position isup to $15.50, based on education and experience. Position Summary: This position collects data on personal behaviors that affect health by conducting telephone surveys (including but not limited to the Oklahoma Behavioral Risk Factor Surveillance System (BRFSS). Position Responsibilities/Essential Functions Conducts telephone interviews, Provides Customer Service to Oklahomans Accurately Codes Survey Responses Follows Study Protocols Other Duties: Duties, responsibilities, and activities may change at any time with or without notice. Minimum Qualifications: Requirements consist of a high school diploma or GED and one year of clerical office experience. Valued Knowledge, Skills and Abilities: Requirements include knowledge of office methods and procedures; of telephone procedures and standard business communications; of grammar, punctuation, spelling, and basic mathematics. Skill is required to operate office machines including computers/PCs. Ability is required to follow oral and written instructions; to independently follow established protocols, encourage respondents to answer questions, probe and clarify if needed and to establish and maintain effective working relationships with co-workers. Physical Demands and Work Environment: Hybrid (central office / telework) option. Work is typically performed in an office setting with a climate-controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position requires long period of sitting and daily use of computer and phone. APPLICATION REQUIREMENTS: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of interview. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.
TEXAS PARKS AND WILDLIFE
Bastrop, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as Annual Leave, Sick Leave, Paid Holiday time, Group Insurance, Retirement, and Training and Staff Development Opportunities. Other benefits include longevity pay, merit salary increases, deferred compensation, flexible benefits plans, a 401K retirement plan, direct deposit for paychecks, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. Click HERE to view our Benefits page. FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period. TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en HIRING CONTACT: Taylor Hackemack, (512) 332-1281 PHYSICAL WORK ADDRESS: TPWD - Bastrop State Park, 100 Park Road 1A, Bastrop, TX 78602 GENERAL DESCRIPTION Performs entry-level customer service work. Under the supervision of the Pool Manager, this position works at the Bastrop State Park pool and is responsible for general clerical duties, customer service, and revenue collection. Provides information to the public. Accounts for daily revenue and ancillary product sales. Prepares reports, processes correspondence and performs general cleaning of Pool Facilities. Operates credit card machine and computer. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: No experience required. Licensure: If driving is required, applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing interaction with staff at all levels of the department and other State agencies and organizations; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work with diverse constituencies and populations; Ability to respond to public inquiries in a timely manner; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Position contingent upon funding; Must be at least 16 years of age; Position contingent upon funding. Required to work 10 to 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Required to perform work outdoors, occasionally in adverse weather conditions; Must conform to agency work rules, safety program, and dress and grooming standards; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Nonsmoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Ongoing
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions Job Classification Service Military Specialty Customer Service Representative I-V Army 15P, 42A, 56M, 68G, 420A Customer Service Representative I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air Force 3F1X1, 3F5X1 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as Annual Leave, Sick Leave, Paid Holiday time, Group Insurance, Retirement, and Training and Staff Development Opportunities. Other benefits include longevity pay, merit salary increases, deferred compensation, flexible benefits plans, a 401K retirement plan, direct deposit for paychecks, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. Click HERE to view our Benefits page. FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period. TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en HIRING CONTACT: Taylor Hackemack, (512) 332-1281 PHYSICAL WORK ADDRESS: TPWD - Bastrop State Park, 100 Park Road 1A, Bastrop, TX 78602 GENERAL DESCRIPTION Performs entry-level customer service work. Under the supervision of the Pool Manager, this position works at the Bastrop State Park pool and is responsible for general clerical duties, customer service, and revenue collection. Provides information to the public. Accounts for daily revenue and ancillary product sales. Prepares reports, processes correspondence and performs general cleaning of Pool Facilities. Operates credit card machine and computer. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from High School or GED. Experience: No experience required. Licensure: If driving is required, applicant must possess a valid State driver's license. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of general office procedures; Knowledge of administrative and clerical procedures; Knowledge of basic mathematics; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing interaction with staff at all levels of the department and other State agencies and organizations; Skill in managing several projects simultaneously; Skill in making independent, sound and timely decisions; Ability to accurately handle cash and account for revenue collected; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work with diverse constituencies and populations; Ability to respond to public inquiries in a timely manner; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Position contingent upon funding; Must be at least 16 years of age; Position contingent upon funding. Required to work 10 to 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays; Required to adjust to changing schedules; Required to perform work outdoors, occasionally in adverse weather conditions; Must conform to agency work rules, safety program, and dress and grooming standards; Required to travel 5% with possible overnight stays; May be required to operate a State vehicle; Nonsmoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Ongoing
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Looking for a vibrant, team-oriented job where you have an opportunity to use your talents to make a difference? This position provides a unique and rewarding opportunity to be part of the Department of Justice's Office of Professional Development (OPD). If you enjoy a learning environment and are looking for an opportunity to be a part of an innovative team in which you can use your skills to assist in the development of new training initiatives, this could be the position for you! OPD is looking for an enthusiastic individual with an interest and passion for learning and development to serve as a Graduate Student Assistant (GSA). As a GSA, you will have the opportunity to provide technical, analytical, and administrative support to the OPD. In the process, you will acquire knowledge and practical experience in working with learning professionals involved in the development of new training initiatives, working with the Operations Team performing various duties involved with logistics related to classroom preparation, and serving on various teams immersed in managing projects. Under the close supervision of the Staff Services Manager I, and in a trainee capacity, you will be responsible for performing daily assignments to support the OPD Operations Team, statewide training staff, and managers. As a member of the Operations team, you will help maintain the functioning status of computer labs, electronic records information, and data reports. You will also be responsible for creating, updating, and maintaining hardcopy and digital files and records. You will assist with compliance tracking using Excel and assist with registration using excellent customer service with clear and concise communication. Furthermore, you will also have opportunities to assist trainers with various tasks including delivering high quality training, designing curriculum, facilitating activities, and engaging in marketing and outreach efforts. Flexible schedules and remote work options available. Click on the following link to complete the optional California Department of Justice Recruitment Survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. GRADUATE STUDENT ASSISTANT STUDENT ASSISTANT Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-360359 Position #(s): 420-057-4872-901 Working Title: Graduate Student Assistant Classification: GRADUATE STUDENT ASSISTANT $3,278.00 - $3,644.00 A $3,538.00 - $3,935.00 B $3,667.00 - $4,117.00 C $3,819.00 - $4,287.00 D Shall Consider: STUDENT ASSISTANT $2,786.00 - $3,063.00 A $2,982.00 - $3,278.00 B $3,188.00 - $3,509.00 C $3,412.00 - $3,755.00 D # of Positions: 1 Work Location: Sacramento County Job Type: Student Assistant Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Office of Human Resources, Strategic Development and Analytics, Office of Professional Development in Sacramento. For more information about the Department please visit the Attorney General's website at https://www.oag.ca.gov . Special Requirements • A fingerprint check will be required. • Clearly indicate the Job Control Code (JC-360359) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. • Students who are currently enrolled in at least six (6) semester units or the equivalent of college courses at an accredited college or university, with a GPA of 2.0 or higher may apply for this position. Please submit a copy of your transcript with your application package. Your official transcript(s) will be required prior to employment, then twice per year to verify satisfactory progress and enrollment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/6/2023 Who May Apply This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Christina Cortez (JC-360359) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Christina Cortez (JC-360359) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - One page cover letter explaining how your declared major relates or connects with the proposed duties of the position for which you are applying. Students with undeclared majors must provide a brief explanation as to how their scholastic interests relate to the position. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Possess a business-oriented approach to decision making • Ability to develop and maintain professional working relationships with all levels of management and program administrative staff • Ability to work under pressure and perform multiple tasks with accuracy and precision • Ability to think innovatively and take a proactive approach to work • Demonstrate strong organizational, analytical, and customer service skills • Demonstrate exceptional presentation and writing skills • Demonstrate good judgment and flexibility • Ability to work in a collaborative team environment • Be a creative and resourceful problem solver with a can-do attitude and passion for continuous learning • Ability to quickly learn the procedures, processes, policies, and requirements of the OPD • Excellent computer skills and knowledge of various computer software programs such as Microsoft Office and Adobe Acrobat • Be dependable, attentive to detail, and demonstrate good attendance and exceptional work habits Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Christina Cortez (916) 210-7244 Christina.Cortez@doj.ca.gov Hiring Unit Contact: Marcus Milani (209) 915-1640 ext: marcus.milani@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information The Department of Justice, Office of Human Resources is located in the heart of vibrant downtown Sacramento, within easy walking distance of many restaurants and Caesar Chavez Park. For those employees who take public transit, we offer the convenience of a nearby light rail station. For those employees who commute, employee-paid parking is available close to the building. Additional Application Filing Information: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. This position will be filled as a Temporary Appointment Authorization (TAU), intermittent appointment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/6/2023
Job Description and Duties Looking for a vibrant, team-oriented job where you have an opportunity to use your talents to make a difference? This position provides a unique and rewarding opportunity to be part of the Department of Justice's Office of Professional Development (OPD). If you enjoy a learning environment and are looking for an opportunity to be a part of an innovative team in which you can use your skills to assist in the development of new training initiatives, this could be the position for you! OPD is looking for an enthusiastic individual with an interest and passion for learning and development to serve as a Graduate Student Assistant (GSA). As a GSA, you will have the opportunity to provide technical, analytical, and administrative support to the OPD. In the process, you will acquire knowledge and practical experience in working with learning professionals involved in the development of new training initiatives, working with the Operations Team performing various duties involved with logistics related to classroom preparation, and serving on various teams immersed in managing projects. Under the close supervision of the Staff Services Manager I, and in a trainee capacity, you will be responsible for performing daily assignments to support the OPD Operations Team, statewide training staff, and managers. As a member of the Operations team, you will help maintain the functioning status of computer labs, electronic records information, and data reports. You will also be responsible for creating, updating, and maintaining hardcopy and digital files and records. You will assist with compliance tracking using Excel and assist with registration using excellent customer service with clear and concise communication. Furthermore, you will also have opportunities to assist trainers with various tasks including delivering high quality training, designing curriculum, facilitating activities, and engaging in marketing and outreach efforts. Flexible schedules and remote work options available. Click on the following link to complete the optional California Department of Justice Recruitment Survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. GRADUATE STUDENT ASSISTANT STUDENT ASSISTANT Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-360359 Position #(s): 420-057-4872-901 Working Title: Graduate Student Assistant Classification: GRADUATE STUDENT ASSISTANT $3,278.00 - $3,644.00 A $3,538.00 - $3,935.00 B $3,667.00 - $4,117.00 C $3,819.00 - $4,287.00 D Shall Consider: STUDENT ASSISTANT $2,786.00 - $3,063.00 A $2,982.00 - $3,278.00 B $3,188.00 - $3,509.00 C $3,412.00 - $3,755.00 D # of Positions: 1 Work Location: Sacramento County Job Type: Student Assistant Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Office of Human Resources, Strategic Development and Analytics, Office of Professional Development in Sacramento. For more information about the Department please visit the Attorney General's website at https://www.oag.ca.gov . Special Requirements • A fingerprint check will be required. • Clearly indicate the Job Control Code (JC-360359) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. • Students who are currently enrolled in at least six (6) semester units or the equivalent of college courses at an accredited college or university, with a GPA of 2.0 or higher may apply for this position. Please submit a copy of your transcript with your application package. Your official transcript(s) will be required prior to employment, then twice per year to verify satisfactory progress and enrollment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/6/2023 Who May Apply This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Christina Cortez (JC-360359) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Christina Cortez (JC-360359) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - One page cover letter explaining how your declared major relates or connects with the proposed duties of the position for which you are applying. Students with undeclared majors must provide a brief explanation as to how their scholastic interests relate to the position. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Possess a business-oriented approach to decision making • Ability to develop and maintain professional working relationships with all levels of management and program administrative staff • Ability to work under pressure and perform multiple tasks with accuracy and precision • Ability to think innovatively and take a proactive approach to work • Demonstrate strong organizational, analytical, and customer service skills • Demonstrate exceptional presentation and writing skills • Demonstrate good judgment and flexibility • Ability to work in a collaborative team environment • Be a creative and resourceful problem solver with a can-do attitude and passion for continuous learning • Ability to quickly learn the procedures, processes, policies, and requirements of the OPD • Excellent computer skills and knowledge of various computer software programs such as Microsoft Office and Adobe Acrobat • Be dependable, attentive to detail, and demonstrate good attendance and exceptional work habits Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Christina Cortez (916) 210-7244 Christina.Cortez@doj.ca.gov Hiring Unit Contact: Marcus Milani (209) 915-1640 ext: marcus.milani@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information The Department of Justice, Office of Human Resources is located in the heart of vibrant downtown Sacramento, within easy walking distance of many restaurants and Caesar Chavez Park. For those employees who take public transit, we offer the convenience of a nearby light rail station. For those employees who commute, employee-paid parking is available close to the building. Additional Application Filing Information: Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. This position will be filled as a Temporary Appointment Authorization (TAU), intermittent appointment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/6/2023
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Description: Job Summary Under general supervision, this position provides consultative support to enhance the use and access of technology and information systems, with particular focus on delivering outstanding customer service on classroom/lab/studio technologies, AV systems, conference technologies, and associated systems through analysis, design, modification, maintenance, installation, and general support of these services to ensure service availability integrity and reliability. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Working knowledge of testing practices and troubleshooting procedures associated with classroom and AV support. Working knowledge of networking and AV control systems. Working knowledge of web conference support and distance learning systems. Working knowledge of supporting enterprise-level media equipment and data systems such as projectors, displays, HDBaseT, AV-over-IP, control systems, Audio DSP, and networking technologies such as Dante. Demonstrated ability to research and evaluate improvements to services to meet user needs. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $69,550 - $75,178 annually Classification Range: $56,136 - $138,564 per year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to humanresources@calpoly.edu . Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Closing Date/Time: Open until filled
Description: Job Summary Under general supervision, this position provides consultative support to enhance the use and access of technology and information systems, with particular focus on delivering outstanding customer service on classroom/lab/studio technologies, AV systems, conference technologies, and associated systems through analysis, design, modification, maintenance, installation, and general support of these services to ensure service availability integrity and reliability. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications Working knowledge of testing practices and troubleshooting procedures associated with classroom and AV support. Working knowledge of networking and AV control systems. Working knowledge of web conference support and distance learning systems. Working knowledge of supporting enterprise-level media equipment and data systems such as projectors, displays, HDBaseT, AV-over-IP, control systems, Audio DSP, and networking technologies such as Dante. Demonstrated ability to research and evaluate improvements to services to meet user needs. Education and Experience Bachelor’s degree and two years of relevant experience. Additional qualifying experience may be substituted for up to two years of the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $69,550 - $75,178 annually Classification Range: $56,136 - $138,564 per year Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to humanresources@calpoly.edu . Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Closing Date/Time: Open until filled
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary Under the supervision of the Associate Director of Student Care and Academic Initiatives for Residential Education, the General Advisor & Retention Specialist - REO has responsibility for developing and implementing advising and programs that facilitate growth in the areas of scholarship, personal and leadership development, citizenship, mentorship, and campus engagement. The General Advisor & Retention Specialist - REO provides guidance and mentoring, through programming and advising efforts, to residential students at SDSU. The General Advisor & Retention Specialist - REO is responsible for the completion of program-related tasks or projects assigned by the appropriate administrator. The General Advisor & Retention Specialist - REO in this position provides backup generalist support to other program coordinators within the department to support retention, academic excellence and enhance graduation rates. Evening and weekend work are routinely part of this position. The Residential Education Office General Advisor and Retention Specialist (GARS) will: Provide academic and holistic advising to students living on campus in the residential housing facilities at San Diego State University. If needed, referrals to campus resources will be provided. Implement initiatives to improve communications to students, through in-person presentations/workshops and web-based/online technology. Facilitate student success through program/workshop development and/or implementation. Provide support for students experiencing concerns regarding academic advisement, course selection, and degree evaluation. Provide guidance and personal counseling related to self-awareness, personal growth and academic probation that facilitates the continuation of students towards degree goals. Work closely with the Office of Advising and Evaluations and/or individual Colleges to provide guidance to students that depend on their curriculum. Provide support for, and supervision of the STAR Centers (academic resource labs), including undergraduate peer advisers, in order to ensure that residential students receive the appropriate advising necessary to efficiently progress through the major/pre-major and graduate in a timely manner. Coordinate the recruitment, selection, training, and evaluation of peer advisors and tutors. Work collaboratively with campus partners to provide advising in high-impact practice opportunities (such as internships, study abroad opportunities, research, etc.) for students to enhance their academic coursework. The REO GARS will participate, as appropriate, in various Residential Education programs and will carry out other duties as assigned by the Associate Director and/or Executive Director of Residential Education. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Ability to work evenings and weekends. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Residential Education Office is designated as the University department responsible for planning and administering programs and services in on-campus housing communities including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity/Campus Life sub-division. The Residential Education Office strives to provide safe and supportive on campus living learning communities where diverse students are challenged to develop holistically; as scholars, citizens, and leaders. Residential Education staff members are dedicated to providing curricular and co-curricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility. To accomplish these objectives, Residential Education employs 14 central office staff, 17 Residence Hall Coordinators, 10 Assistant Coordinators, 9 General Advisor and Retention Specialists, and 300 paraprofessional team members. For more information regarding the Student Affairs Residential Education Department, click here . Education and Experience Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Key Qualifications Understanding of Family Educational Rights and Privacy Act with regards to the maintenance of academic and judicial records of individual students. Understanding of reporting responsibilities outlined as a “Responsible Employee” and “Campus Security Authority” under Title IX and the Jeanne Clery Act. At least one (1) year experience working with students living in on-campus residential communities is preferred. At least one (1) year experience in working with diverse student populations is preferred. Basic facilitation skills. Three or more years of professional experience in higher education/student affairs is preferred. Master’s degree in higher education, student affairs, counseling, or a related field is preferred. Familiarity with academic advising practices. Ability to be flexible in dealing with day-to-day changes in priorities. Ability to effectively use EAB Navigate, PeopleSoft, Web portal, Word, Excel, PowerPoint, and Google Applications to create and analyze reports, manage data, resource materials and presentations. Ability to work evenings and weekends. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,025 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,025 - $7,159 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 14, 2023. To receive full consideration, apply by March 13, 2023. The position will remain open until filled. CSU Vaccine Policy : The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Closing Date/Time: Open until filled
Description: Position Summary Under the supervision of the Associate Director of Student Care and Academic Initiatives for Residential Education, the General Advisor & Retention Specialist - REO has responsibility for developing and implementing advising and programs that facilitate growth in the areas of scholarship, personal and leadership development, citizenship, mentorship, and campus engagement. The General Advisor & Retention Specialist - REO provides guidance and mentoring, through programming and advising efforts, to residential students at SDSU. The General Advisor & Retention Specialist - REO is responsible for the completion of program-related tasks or projects assigned by the appropriate administrator. The General Advisor & Retention Specialist - REO in this position provides backup generalist support to other program coordinators within the department to support retention, academic excellence and enhance graduation rates. Evening and weekend work are routinely part of this position. The Residential Education Office General Advisor and Retention Specialist (GARS) will: Provide academic and holistic advising to students living on campus in the residential housing facilities at San Diego State University. If needed, referrals to campus resources will be provided. Implement initiatives to improve communications to students, through in-person presentations/workshops and web-based/online technology. Facilitate student success through program/workshop development and/or implementation. Provide support for students experiencing concerns regarding academic advisement, course selection, and degree evaluation. Provide guidance and personal counseling related to self-awareness, personal growth and academic probation that facilitates the continuation of students towards degree goals. Work closely with the Office of Advising and Evaluations and/or individual Colleges to provide guidance to students that depend on their curriculum. Provide support for, and supervision of the STAR Centers (academic resource labs), including undergraduate peer advisers, in order to ensure that residential students receive the appropriate advising necessary to efficiently progress through the major/pre-major and graduate in a timely manner. Coordinate the recruitment, selection, training, and evaluation of peer advisors and tutors. Work collaboratively with campus partners to provide advising in high-impact practice opportunities (such as internships, study abroad opportunities, research, etc.) for students to enhance their academic coursework. The REO GARS will participate, as appropriate, in various Residential Education programs and will carry out other duties as assigned by the Associate Director and/or Executive Director of Residential Education. This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Ability to work evenings and weekends. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds; Enhancing the career and educational pathways of a diverse student body, the faculty, and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Residential Education Office is designated as the University department responsible for planning and administering programs and services in on-campus housing communities including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity/Campus Life sub-division. The Residential Education Office strives to provide safe and supportive on campus living learning communities where diverse students are challenged to develop holistically; as scholars, citizens, and leaders. Residential Education staff members are dedicated to providing curricular and co-curricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility. To accomplish these objectives, Residential Education employs 14 central office staff, 17 Residence Hall Coordinators, 10 Assistant Coordinators, 9 General Advisor and Retention Specialists, and 300 paraprofessional team members. For more information regarding the Student Affairs Residential Education Department, click here . Education and Experience Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Key Qualifications Understanding of Family Educational Rights and Privacy Act with regards to the maintenance of academic and judicial records of individual students. Understanding of reporting responsibilities outlined as a “Responsible Employee” and “Campus Security Authority” under Title IX and the Jeanne Clery Act. At least one (1) year experience working with students living in on-campus residential communities is preferred. At least one (1) year experience in working with diverse student populations is preferred. Basic facilitation skills. Three or more years of professional experience in higher education/student affairs is preferred. Master’s degree in higher education, student affairs, counseling, or a related field is preferred. Familiarity with academic advising practices. Ability to be flexible in dealing with day-to-day changes in priorities. Ability to effectively use EAB Navigate, PeopleSoft, Web portal, Word, Excel, PowerPoint, and Google Applications to create and analyze reports, manage data, resource materials and presentations. Ability to work evenings and weekends. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,025 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,025 - $7,159 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 14, 2023. To receive full consideration, apply by March 13, 2023. The position will remain open until filled. CSU Vaccine Policy : The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Closing Date/Time: Open until filled
City of Taylor, MI
Taylor, Michigan, United States
Job Details Level : Entry Job Location : City of Taylor Municipal Building - Taylor, MI Position Type : Full Time Education Level : High School Salary Range : $18.11 - $18.66 Hourly Job Shift : Day Job Category : Customer Service Description The Customer Service Representative works under the direction of the Call Center/Customer Service Manager. The CSR will be responsible for providing excellent customer service to City of Taylor taxpayers, both business and residential; non-taxpayers who reside in Taylor and request city services; and non-Taylor citizens desiring Taylor services related to living, working and opening a business in the city. The customer interface will take place in person and via phone. Employees may be assigned other duties as determined by management. Essential duties will include, but are not limited to: Answer inquiries professionally Handle and resolve customer complaints Research required information using available resources Troubleshoot problems Identify and escalate priority issues Route calls to appropriate resource Provide information Complete call logs and reports Initiate customer requests Follow up with customers to determine satisfaction with provided services Conduct outbound research calls to collect customer service needs and information Qualifications Must be available to work scheduled shifts Monday through Friday from 9:00 a.m. until 5:00 p.m. High School Diploma Knowledge of Microsoft Word and Excel Ability to enter data while on phone Ability to maneuver through various software programs simultaneously Ability to use search tools, browsers, email, attach files, scan, and fax Experience with customer relationship management processes and software Complete applicable skills test during the interview process Possess strong oral/written communication skills Possess ability to work independently Possess a high sense of integrity and ethics Trustworthy Ability to accept performance feedback Self-developer striving for continuous improvement Goal and deadline oriented Adaptable to change Detail oriented Team oriented Benefits package includes medical. dental, vision, life insurance, short term disability, paid time off and participation in a defined contribution pension plan. This position is covered by the Labor Agreement between the City of Taylor and Local 1128 AFSCME. All wages and benefits are paid in accordance with the labor agreement. Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee’s or job applicant’s disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.
Job Details Level : Entry Job Location : City of Taylor Municipal Building - Taylor, MI Position Type : Full Time Education Level : High School Salary Range : $18.11 - $18.66 Hourly Job Shift : Day Job Category : Customer Service Description The Customer Service Representative works under the direction of the Call Center/Customer Service Manager. The CSR will be responsible for providing excellent customer service to City of Taylor taxpayers, both business and residential; non-taxpayers who reside in Taylor and request city services; and non-Taylor citizens desiring Taylor services related to living, working and opening a business in the city. The customer interface will take place in person and via phone. Employees may be assigned other duties as determined by management. Essential duties will include, but are not limited to: Answer inquiries professionally Handle and resolve customer complaints Research required information using available resources Troubleshoot problems Identify and escalate priority issues Route calls to appropriate resource Provide information Complete call logs and reports Initiate customer requests Follow up with customers to determine satisfaction with provided services Conduct outbound research calls to collect customer service needs and information Qualifications Must be available to work scheduled shifts Monday through Friday from 9:00 a.m. until 5:00 p.m. High School Diploma Knowledge of Microsoft Word and Excel Ability to enter data while on phone Ability to maneuver through various software programs simultaneously Ability to use search tools, browsers, email, attach files, scan, and fax Experience with customer relationship management processes and software Complete applicable skills test during the interview process Possess strong oral/written communication skills Possess ability to work independently Possess a high sense of integrity and ethics Trustworthy Ability to accept performance feedback Self-developer striving for continuous improvement Goal and deadline oriented Adaptable to change Detail oriented Team oriented Benefits package includes medical. dental, vision, life insurance, short term disability, paid time off and participation in a defined contribution pension plan. This position is covered by the Labor Agreement between the City of Taylor and Local 1128 AFSCME. All wages and benefits are paid in accordance with the labor agreement. Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee’s or job applicant’s disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.
Jefferson County
Golden, Colorado, United States
**The starting/hiring annual salary for this position is $48,984.00 ($23.55/hr) with a top salary of$73,528.00 ($35.35/hr) after merit and time in grade based pay increases.**** The Technical Support Technician is responsible for performing customer service and entry level technical support for users for IT functions within a department or division. support involves computer systems administration and support tasks, including customer communications, documenting, inventorying, testing, maintaining, basic troubleshooting, triage, repair and support of PC hardware, software, operating systems, software applications, peripherals and mobile devices. Apply By: Continuous Division: Sheriff Financial and Information Services Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more! Full Job Profile Pay Range: This position is hourly (non-exempt) and eligible for overtime/compensatory time. $23.55 - $35.35 Hiring Wage Starting At: $23.55 per hour ($48,984.00 annually) Compensation will be determined based on education, experience, and skills. Description: **The starting annual salary for this position is $48,984.00 ($23.55/hr) with a top salary of $73,528.00 ($35.35/hr) after merit and time in grade based pay increases.**** Performs a variety of computer maintenance and support tasks, including receiving and documenting incoming support calls, inventorying, basic troubleshooting of PC hardware, software, operating systems, software applications, peripherals and mobile phones. Exercises judgment and decision making in the diagnosis and resolution of basic computer hardware and software problems. Follows established processes and procedures. Provides input for process optimization. Receipting, pulling orders, staging orders, processing delivery receipts, scanning, performing end-of-day processing and performing cycle counts. Other duties and responsibilities as assigned. **The starting/hiring annual salary for this position is $48,984.00 ($23.55/hr) with a top salary of $73,528.00 ($35.35/hr) after merit and time in grade based pay increases.**** THIS IS NOT A REMOTE POSITION Education: Associate's Degree Experience: Work Experience: Minimum one year Certifications: Languages: Category: Information Technology Services
**The starting/hiring annual salary for this position is $48,984.00 ($23.55/hr) with a top salary of$73,528.00 ($35.35/hr) after merit and time in grade based pay increases.**** The Technical Support Technician is responsible for performing customer service and entry level technical support for users for IT functions within a department or division. support involves computer systems administration and support tasks, including customer communications, documenting, inventorying, testing, maintaining, basic troubleshooting, triage, repair and support of PC hardware, software, operating systems, software applications, peripherals and mobile devices. Apply By: Continuous Division: Sheriff Financial and Information Services Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more! Full Job Profile Pay Range: This position is hourly (non-exempt) and eligible for overtime/compensatory time. $23.55 - $35.35 Hiring Wage Starting At: $23.55 per hour ($48,984.00 annually) Compensation will be determined based on education, experience, and skills. Description: **The starting annual salary for this position is $48,984.00 ($23.55/hr) with a top salary of $73,528.00 ($35.35/hr) after merit and time in grade based pay increases.**** Performs a variety of computer maintenance and support tasks, including receiving and documenting incoming support calls, inventorying, basic troubleshooting of PC hardware, software, operating systems, software applications, peripherals and mobile phones. Exercises judgment and decision making in the diagnosis and resolution of basic computer hardware and software problems. Follows established processes and procedures. Provides input for process optimization. Receipting, pulling orders, staging orders, processing delivery receipts, scanning, performing end-of-day processing and performing cycle counts. Other duties and responsibilities as assigned. **The starting/hiring annual salary for this position is $48,984.00 ($23.55/hr) with a top salary of $73,528.00 ($35.35/hr) after merit and time in grade based pay increases.**** THIS IS NOT A REMOTE POSITION Education: Associate's Degree Experience: Work Experience: Minimum one year Certifications: Languages: Category: Information Technology Services
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary Under the supervision of the Assistant Director of the Center for Commuter Life, the incumbent has responsibility for developing and implementing advising and programs that facilitate growth in the areas of scholarship, personal and leadership development, citizenship, mentorship, and campus engagement. The General Advisor and Retention Specialist provides guidance and mentoring, through programming and advising efforts, to commuter students at SDSU. The General Advisor and Retention Specialist is responsible for completion of program-related tasks or projects assigned by the appropriate administrator. The incumbent in this position provides back-up generalist support to other program coordinators within the department, including Student Organizations and Activities, Leadership and Community Service Programs, Fraternity & Sorority Life, and ODOS programs that support retention, academic excellence and enhance graduation rates. Evening and weekend work are routinely part of this position. The Commuter Life General Advisor and Retention Specialist will: Provide academic and holistic advising to commuter students at San Diego State University. If needed, referrals to campus resources will be provided. Implement initiatives to improve communications to students, through in- person presentations/workshops and web-based/online technology. Facilitate student success through program/workshop development and/or implementation. Provide support for students experiencing concerns regarding academic advisement, course selection, and degree evaluation. Provide guidance and personal counseling related to self-awareness, personal growth and academic probation that facilitates the continuation of students towards degree goals. Work closely with the Office of Advising and Evaluations and/or individual Colleges to provide guidance to students that depend on their curriculum. Provide support for, and supervision of the Commuter Resource Center, including undergraduate peer mentors, in order to ensure that commuter students receive the appropriate advising necessary to efficiently progress through the major/pre-major and graduate in a timely manner. Coordinate the recruitment, selection, training, and evaluation of peer mentors. Work collaboratively with campus partners to provide advising in high-impact practice opportunities (such as internships, study abroad opportunities, research, etc.) for students to enhance their academic coursework. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2024, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Ability to work evenings and weekends . The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds. Enhancing the career and educational pathways of a diverse student body, the faculty, and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Office of the Dean of Students is a department within the Division of Student Affairs and Campus Diversity. The Office of the Dean of Students (ODOS) promotes student growth and leadership development through teaching, advising and intentional personal interactions. ODOS staff encourage and facilitate opportunities for students to connect and engage in the campus community while striving to provide a safe and inclusive campus environment. In addition, the office supports the Associate Vice President and Dean of Students in serving as Liaison to the College of Education for the purposes of coordinating Graduate Student Assistants and Graduate Interns from the Masters’ Degree in Postsecondary Educational Leadership, Specialization in Student Affairs. Through participation in the activities within the ODOS, students are connected to the University through an array of structured and informal learning opportunities. Students are encouraged, supported, and empowered to pursue academic success, personal growth, an understanding of diverse human experiences, and compassionate activism on and off campus. For more information regarding the Student Life & Leadership department, click here . Education and Experience Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Key Qualifications Understanding of Family Educational Rights and Privacy Act with regards to the maintenance of academic and judicial records of individual students. Understanding of reporting responsibilities outlined as a “Responsible Employee” and “Campus Security Authority” under Title IX and the Jeanne Clery Act. At least one (1) year experience working with commuter students. (Preferred) At least one (1) year experience in working with diverse student populations. (Preferred) Basic facilitation skills. Three or more years of professional experience in higher education/student affairs. (Preferred) Master’s degree in higher education, student affairs, counseling, or a related field. Familiarity with academic advising practices. Ability to effectively handle and complete several ongoing projects and activities in a work environment characterized by frequent interruptions. Organizational and programming skills. Effective interpersonal skills required to build and maintain cooperative working relationships among diverse individuals and groups. Ability to present clear and concise information orally and in written reports and guidelines. Basic experience in program development of student organizations and activities, fraternity and sorority life, leadership programs, cross-cultural center, and student academic success centers preferred. Ability to effectively use EAB Navigate, Word, Excel, PowerPoint, and Google Applications to create and analyze reports, manage data, resource materials and presentations. Ability to work evenings and weekends. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,025 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,025 - $7,159 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 27, 2023. To receive full consideration, apply by February 26, 2023. The position will remain open until filled. CSU Vaccine Policy : The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Closing Date/Time: Open until filled
Description: Position Summary Under the supervision of the Assistant Director of the Center for Commuter Life, the incumbent has responsibility for developing and implementing advising and programs that facilitate growth in the areas of scholarship, personal and leadership development, citizenship, mentorship, and campus engagement. The General Advisor and Retention Specialist provides guidance and mentoring, through programming and advising efforts, to commuter students at SDSU. The General Advisor and Retention Specialist is responsible for completion of program-related tasks or projects assigned by the appropriate administrator. The incumbent in this position provides back-up generalist support to other program coordinators within the department, including Student Organizations and Activities, Leadership and Community Service Programs, Fraternity & Sorority Life, and ODOS programs that support retention, academic excellence and enhance graduation rates. Evening and weekend work are routinely part of this position. The Commuter Life General Advisor and Retention Specialist will: Provide academic and holistic advising to commuter students at San Diego State University. If needed, referrals to campus resources will be provided. Implement initiatives to improve communications to students, through in- person presentations/workshops and web-based/online technology. Facilitate student success through program/workshop development and/or implementation. Provide support for students experiencing concerns regarding academic advisement, course selection, and degree evaluation. Provide guidance and personal counseling related to self-awareness, personal growth and academic probation that facilitates the continuation of students towards degree goals. Work closely with the Office of Advising and Evaluations and/or individual Colleges to provide guidance to students that depend on their curriculum. Provide support for, and supervision of the Commuter Resource Center, including undergraduate peer mentors, in order to ensure that commuter students receive the appropriate advising necessary to efficiently progress through the major/pre-major and graduate in a timely manner. Coordinate the recruitment, selection, training, and evaluation of peer mentors. Work collaboratively with campus partners to provide advising in high-impact practice opportunities (such as internships, study abroad opportunities, research, etc.) for students to enhance their academic coursework. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2024, with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. Ability to work evenings and weekends . The individual hired into this role will work on campus at SDSU in San Diego. Department Summary Division of Student Affairs and Campus Diversity The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through: Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world; Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds. Enhancing the career and educational pathways of a diverse student body, the faculty, and staff; and Cultivating relationships with the local community that advance the well-being of diverse individuals and communities. Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically: “The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic, and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.” The Office of the Dean of Students is a department within the Division of Student Affairs and Campus Diversity. The Office of the Dean of Students (ODOS) promotes student growth and leadership development through teaching, advising and intentional personal interactions. ODOS staff encourage and facilitate opportunities for students to connect and engage in the campus community while striving to provide a safe and inclusive campus environment. In addition, the office supports the Associate Vice President and Dean of Students in serving as Liaison to the College of Education for the purposes of coordinating Graduate Student Assistants and Graduate Interns from the Masters’ Degree in Postsecondary Educational Leadership, Specialization in Student Affairs. Through participation in the activities within the ODOS, students are connected to the University through an array of structured and informal learning opportunities. Students are encouraged, supported, and empowered to pursue academic success, personal growth, an understanding of diverse human experiences, and compassionate activism on and off campus. For more information regarding the Student Life & Leadership department, click here . Education and Experience Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Key Qualifications Understanding of Family Educational Rights and Privacy Act with regards to the maintenance of academic and judicial records of individual students. Understanding of reporting responsibilities outlined as a “Responsible Employee” and “Campus Security Authority” under Title IX and the Jeanne Clery Act. At least one (1) year experience working with commuter students. (Preferred) At least one (1) year experience in working with diverse student populations. (Preferred) Basic facilitation skills. Three or more years of professional experience in higher education/student affairs. (Preferred) Master’s degree in higher education, student affairs, counseling, or a related field. Familiarity with academic advising practices. Ability to effectively handle and complete several ongoing projects and activities in a work environment characterized by frequent interruptions. Organizational and programming skills. Effective interpersonal skills required to build and maintain cooperative working relationships among diverse individuals and groups. Ability to present clear and concise information orally and in written reports and guidelines. Basic experience in program development of student organizations and activities, fraternity and sorority life, leadership programs, cross-cultural center, and student academic success centers preferred. Ability to effectively use EAB Navigate, Word, Excel, PowerPoint, and Google Applications to create and analyze reports, manage data, resource materials and presentations. Ability to work evenings and weekends. Compensation and Benefits Starting salary upon appointment is not expected to exceed $5,025 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,025 - $7,159 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 27, 2023. To receive full consideration, apply by February 26, 2023. The position will remain open until filled. CSU Vaccine Policy : The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu . Closing Date/Time: Open until filled
CITY OF LOVELAND, COLORADO
Loveland, CO, USA
Responsible for ensuring well-maintained, safe and aesthetically pleasing golf grounds, facilities and equipment. Must be 16 years of age and possess a valid driver's license. The salary range for this position is $13.65 - $18.00 per hour, depending on qualifications and experience. This is a part year position lasting a maximum of 10 months working less than 30 hours per week. This Position will remain open until filled. ESSENTIAL JOB FUNCTIONS: Assist in the maintenance of the golf cart fleet by checking for damage, transporting carts to and from staging area, washing and cleaning carts and securing area. Maintain driving range by picking up range balls & baskets, cleaning, transporting to clubhouse, filling range machines, collecting garbage and cleaning equipment and area. Stocking and cleaning bathrooms on the golf courses. OTHER JOB FUNCTIONS: May be required to work and assist other golf facilities with similar essential job functions through the Golf Division. JOB QUALIFICATIONS: Knowledge, skills and abilities: Requires outstanding customer service skills, strong work ethic, follow oral and written instructions. Effectively communication with co-workers and the general public. Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. Education and/or experience : Basic understanding of golf preferred. Licensure and/or certifications: Must possess a valid driver's license. Material and equipment directly used : Golf Cart, Utility vehicle, specialty tools and equipment Working conditions and physical requirements: Performs duties in several different locations, primarily in an outside environment. May be required to push, pull, stoop, kneel, crouch, crawl, move and position up to 50 pounds, and reach to perform the essential functions of the job. Must be able to work in all types of weather conditions and variable work hours including early mornings, late evenings, weekends and holidays. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor's Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. A driving record and criminal history background, check will be obtained pre-employment.
Responsible for ensuring well-maintained, safe and aesthetically pleasing golf grounds, facilities and equipment. Must be 16 years of age and possess a valid driver's license. The salary range for this position is $13.65 - $18.00 per hour, depending on qualifications and experience. This is a part year position lasting a maximum of 10 months working less than 30 hours per week. This Position will remain open until filled. ESSENTIAL JOB FUNCTIONS: Assist in the maintenance of the golf cart fleet by checking for damage, transporting carts to and from staging area, washing and cleaning carts and securing area. Maintain driving range by picking up range balls & baskets, cleaning, transporting to clubhouse, filling range machines, collecting garbage and cleaning equipment and area. Stocking and cleaning bathrooms on the golf courses. OTHER JOB FUNCTIONS: May be required to work and assist other golf facilities with similar essential job functions through the Golf Division. JOB QUALIFICATIONS: Knowledge, skills and abilities: Requires outstanding customer service skills, strong work ethic, follow oral and written instructions. Effectively communication with co-workers and the general public. Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. Education and/or experience : Basic understanding of golf preferred. Licensure and/or certifications: Must possess a valid driver's license. Material and equipment directly used : Golf Cart, Utility vehicle, specialty tools and equipment Working conditions and physical requirements: Performs duties in several different locations, primarily in an outside environment. May be required to push, pull, stoop, kneel, crouch, crawl, move and position up to 50 pounds, and reach to perform the essential functions of the job. Must be able to work in all types of weather conditions and variable work hours including early mornings, late evenings, weekends and holidays. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor's Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. A driving record and criminal history background, check will be obtained pre-employment.
City of Auburn, AL
Auburn, Alabama, United States
General Statement of Duties Performs customer service and administrative back-up duties; performs related work as required. Distinguishing Features of the Class The principal function of an employee in this class is to serve as the Parks and Recreation Department's backup to the Administrative Assistant and Administrative Secretary as well as perform customer service front desk duties. The work is performed under the supervision of the Administrative Secretary, but some leeway is granted for the exercise of independent judgement and initiative. An employee in this class performs the duties of other employees in the Parks and Recreation Department as required or as assigned by supervisory personnel. The principal duties of this class are performed in an office. Examples of Essential Work (Illustrative Only) • Greets, answers questions and directs customers either in person or by phone to appropriate staff or building. • Answers the radio and responds appropriately to situations. • Accepts forms and payments for reservation of parks, facilities and athletic fields; answers questions, checks for availability, calculates fee and issues receipts. • Places events on calendar and forward form to appropriate personnel for approval. • Receives registration forms, waivers and payments for classes and programs: checks availability, logs, scans and files forms. • Ensures forms are legible and complete. • Accepts payments if necessary and processes in cashiering. • Writes checks for baseball board, soccer board, and advisory board; makes copies of invoices and mails out checks as directed by Administrative Coordinator. • Prepares and mails/emails invoices for sponsorships for baseball, softball and football. • Mails out team pictures to all sponsors of baseball and softball teams. • Prepares file folder labels for new leisure temporary staff and cemetery customers. • Scans new cemetery customer files for computer access for cemetery supt. And administrative staff. • Scans cemetery records updates and appending to existing computer files. • Notifies cemetery customers in reference to completed installations of cemetery markers and other work requests. • Scans existing Parks and Recreation correspondence files for computer access for administrative staff. • Assists Administrative Secretary with clerical tasks as assigned in the the front office. • Handles responsibilities of the front office in the Administrative Secretary's absence (e.g. lunch, leave). Required Knowledge, Skills and Abilities • Knowledge of current practices and procedures involved in a customer service delivery; • Knowledge of modern office procedures, practices and equipment; • Skill in the use of a multi-line telephone; • Skill in performing basic mathematical calculations such as addition, subtraction, multiplication, division, and percentages; • Skill in interpersonal relations and in dealing with the public; • Ability to work cooperatively with others; • Ability to communicate well with others, both orally and in writing, using both technical and non-technical language; • Ability to understand and follow oral and/or written policies, procedures and instructions; • Ability to prepare and present accurate and reliable reports; • Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks; • Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions; • Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines; • Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology; • Integrity, ingenuity and inventiveness in the performance of assigned tasks. Acceptable Experience and Training • Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent such as addition, subtraction, multiplication, division, and percentages. • Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Required Special Qualifications None Essential Physical Abilities • Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively; • Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to distinguish between colors; • Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to perform reporting and recording requirements; • Ability to stand, walk, bend, or stoop intermittently; • Ability to occasionally lift or handle light objects weighing less than 24 pounds and heavy objects weighing more than 25 pounds. Please click on the link to view the current benefits for the City of Auburn. https://www.auburnalabama.org/human-resources/ Closing Date/Time: 3/31/2023 11:59 PM Central
General Statement of Duties Performs customer service and administrative back-up duties; performs related work as required. Distinguishing Features of the Class The principal function of an employee in this class is to serve as the Parks and Recreation Department's backup to the Administrative Assistant and Administrative Secretary as well as perform customer service front desk duties. The work is performed under the supervision of the Administrative Secretary, but some leeway is granted for the exercise of independent judgement and initiative. An employee in this class performs the duties of other employees in the Parks and Recreation Department as required or as assigned by supervisory personnel. The principal duties of this class are performed in an office. Examples of Essential Work (Illustrative Only) • Greets, answers questions and directs customers either in person or by phone to appropriate staff or building. • Answers the radio and responds appropriately to situations. • Accepts forms and payments for reservation of parks, facilities and athletic fields; answers questions, checks for availability, calculates fee and issues receipts. • Places events on calendar and forward form to appropriate personnel for approval. • Receives registration forms, waivers and payments for classes and programs: checks availability, logs, scans and files forms. • Ensures forms are legible and complete. • Accepts payments if necessary and processes in cashiering. • Writes checks for baseball board, soccer board, and advisory board; makes copies of invoices and mails out checks as directed by Administrative Coordinator. • Prepares and mails/emails invoices for sponsorships for baseball, softball and football. • Mails out team pictures to all sponsors of baseball and softball teams. • Prepares file folder labels for new leisure temporary staff and cemetery customers. • Scans new cemetery customer files for computer access for cemetery supt. And administrative staff. • Scans cemetery records updates and appending to existing computer files. • Notifies cemetery customers in reference to completed installations of cemetery markers and other work requests. • Scans existing Parks and Recreation correspondence files for computer access for administrative staff. • Assists Administrative Secretary with clerical tasks as assigned in the the front office. • Handles responsibilities of the front office in the Administrative Secretary's absence (e.g. lunch, leave). Required Knowledge, Skills and Abilities • Knowledge of current practices and procedures involved in a customer service delivery; • Knowledge of modern office procedures, practices and equipment; • Skill in the use of a multi-line telephone; • Skill in performing basic mathematical calculations such as addition, subtraction, multiplication, division, and percentages; • Skill in interpersonal relations and in dealing with the public; • Ability to work cooperatively with others; • Ability to communicate well with others, both orally and in writing, using both technical and non-technical language; • Ability to understand and follow oral and/or written policies, procedures and instructions; • Ability to prepare and present accurate and reliable reports; • Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks; • Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions; • Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines; • Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology; • Integrity, ingenuity and inventiveness in the performance of assigned tasks. Acceptable Experience and Training • Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent such as addition, subtraction, multiplication, division, and percentages. • Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Required Special Qualifications None Essential Physical Abilities • Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively; • Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to distinguish between colors; • Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to perform reporting and recording requirements; • Ability to stand, walk, bend, or stoop intermittently; • Ability to occasionally lift or handle light objects weighing less than 24 pounds and heavy objects weighing more than 25 pounds. Please click on the link to view the current benefits for the City of Auburn. https://www.auburnalabama.org/human-resources/ Closing Date/Time: 3/31/2023 11:59 PM Central
TEXAS PARKS AND WILDLIFE
Caddo, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at: https://tpwd.texas.gov/jobs/ veterans / BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Cathy Campbell, (940) 549-1803, ext. 3. PHYSICAL WORK ADDRESS: TPWD Possum Kingdom State Park, 3901 Park Road 33, Caddo, Tx 76429 GENERAL DESCRIPTION Under the direction of the Assistant Office Manager, this position is responsible for entry-level customer service work including daily office operations at Possum Kingdom State Park. Provides customer service, performs revenue collection, accounting, and permit sales and automated camper registration. Performs clerical tasks include answering telephones, processing incoming and outgoing mail, report data entry, preparing correspondence and filing. Interprets policies and provides information to park visitors and general public. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists Assistant Office Manager with maintaining inventory of resale items and office supplies, brochures and visitor information packets. Conducts routine cleaning of park headquarters building. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: No experience required. Licensure: If driving is required, applicant must possess a valid class State driver's license. PREFERRED QUALIFICATIONS Experience: One year experience in areas such as general clerical duties, cash handling or customer service. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of administrative and clerical procedures; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to prepare and maintain records, files and reports; Ability to transfer merchandise/stock; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to use automated camper registration systems; Ability to maintain flexibility and work with frequent interruptions and multiple and changing priorities; Ability to make sound judgment decisions based upon data available and in short time frames; Ability to perform manual labor, including lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation park with overnight camping; Required to work 10 to 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Hours may be reduced or extended as needed to meet business needs; Required to adjust to changing schedules; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity and health insurance rates. Required to perform manual labor, including lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Ongoing
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at: https://tpwd.texas.gov/jobs/ veterans / BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Cathy Campbell, (940) 549-1803, ext. 3. PHYSICAL WORK ADDRESS: TPWD Possum Kingdom State Park, 3901 Park Road 33, Caddo, Tx 76429 GENERAL DESCRIPTION Under the direction of the Assistant Office Manager, this position is responsible for entry-level customer service work including daily office operations at Possum Kingdom State Park. Provides customer service, performs revenue collection, accounting, and permit sales and automated camper registration. Performs clerical tasks include answering telephones, processing incoming and outgoing mail, report data entry, preparing correspondence and filing. Interprets policies and provides information to park visitors and general public. Handles complaints and emergencies and interacts with a large volume of park visitors. Assists Assistant Office Manager with maintaining inventory of resale items and office supplies, brochures and visitor information packets. Conducts routine cleaning of park headquarters building. Works under close supervision, with minimal latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Position may fluctuate between full-time/part-time hours based on operational needs. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: No experience required. Licensure: If driving is required, applicant must possess a valid class State driver's license. PREFERRED QUALIFICATIONS Experience: One year experience in areas such as general clerical duties, cash handling or customer service. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of administrative and clerical procedures; Knowledge of general office procedures; Knowledge of basic mathematics; Skill in MS Word, Excel and Outlook; Skill in effective verbal and written communication; Skill in using standard office equipment; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Ability to accurately handle cash and account for revenue collected; Ability to prepare and maintain records, files and reports; Ability to transfer merchandise/stock; Ability to work independently with little or no supervision; Ability to work as a member of a team; Ability to work under stressful conditions; Ability to use automated camper registration systems; Ability to maintain flexibility and work with frequent interruptions and multiple and changing priorities; Ability to make sound judgment decisions based upon data available and in short time frames; Ability to perform manual labor, including lifting supplies and materials up to 20 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work in a high visitation park with overnight camping; Required to work 10 to 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays; Hours may be reduced or extended as needed to meet business needs; Required to adjust to changing schedules; This position will fluctuate between part-time and full-time status throughout the term of employment. Changing from part-time to full-time and vice versa may impact the amount of leave accrued, eligibility for longevity and health insurance rates. Required to perform manual labor, including lifting supplies and materials up to 20 lbs.; May be required to operate a State vehicle; Required to travel 5% with possible overnight stays; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Ongoing
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Description: Working Title: Customer Service Analyst C lassification Title: Administrative Analyst/Specialist I - Exempt Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, February 21st, 2023 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Manager, Customer Service & Access Control, the Customer Service Analyst provides lead direction and oversight of the activities of the Facilities Management Customer Service Center. Incumbent provides guidance and training to Customer Services coordinators in resolving customer concerns, issues and questions related to key issuance, work order entry and work order status. Provides analytical, administrative and technical support for the campuses’ Access Control System and Computer Maintenance Management System (CMMS). Proactively and independently advises the Trades’ staff and management on work order closure action items. Analyzes and compiles the monthly cost recovery billing to campus departments including addressing any follow-up corrections. FLSA : Exempt (Not eligible for overtime compensation) Position is benefits-eligible. Anticipated Hiring Range : $4,170.00 - $4,905.00 per month commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,170.00 - $7,545.00 per month Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. Department Information The Customer Service Center is the first point of contact for Facilities Management. We receive and dispatch routine and non-routine service requests keeping campus building occupants apprised of work that may affect business operations, and providing general information to the campus community and the public. We also issue campus keys and electronic building access, estimate project costs, process work order billing, and maintain department inventory records. Our goal is to provide friendly, responsive, and efficient services via clear and timely communication with our customers. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices and methods. This foundation would normally be obtained through a bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis and/or evaluation leading to the development or improvement of administrative policies, procedures, practices or programs. Required Qualifications Experience: Experience collecting, organizing, analyzing and providing data to provide comprehensive reports to guide management in organizational decisions. Experience performing a variety of administrative and analytical duties in support of a high-level management office. Experience providing customer service using effective communication skills, both written and verbal. Knowledge/Skills/Abilities: Ability to take initiative, plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved, working independently with high attention to detail, under general direction related to goals. Proficiency with complex enterprise systems and software, such as a computerized maintenance management system (CMMS); proficiency in a Windows Operating System environment with working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook calendar and e-mail, Adobe Sign). Ability to analyze business processes and to provide enhancements and solutions to problems, anticipating needed action in critical matters Excellent organization, prioritization and multi-tasking skills to effectively work in a busy, fast-paced and sometimes noisy environment. Excellent interpersonal skills to establish and maintain cooperative, tactful, effective and harmonious working relationships with co-workers, managers, supervisors, University employees, and the public. Conditions of Employment - Ability to pass a background check Preferred Qualifications 9. Bachelor’s degree in Business Administration, Information Systems or a related field. 10. Experience with SQL programming and providing comprehensive reports for business systems and processes. 11. Experience developing, coordinating, and implementing plans to test and improve business and functional processes. 12. Experience within the California State University system or other higher education institution. 13. Experience working in a Facilities Management department using a Facilities Computer Maintenance Management System (CMMS) similar to AiM/Assetworks. Required Licenses/Certifications N/A Documents Needed to Apply Resume, cover letter. Failure upload documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/organizational-learning-development/csu-learn.html Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled
Description: Working Title: Customer Service Analyst C lassification Title: Administrative Analyst/Specialist I - Exempt Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, February 21st, 2023 at 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general supervision of the Manager, Customer Service & Access Control, the Customer Service Analyst provides lead direction and oversight of the activities of the Facilities Management Customer Service Center. Incumbent provides guidance and training to Customer Services coordinators in resolving customer concerns, issues and questions related to key issuance, work order entry and work order status. Provides analytical, administrative and technical support for the campuses’ Access Control System and Computer Maintenance Management System (CMMS). Proactively and independently advises the Trades’ staff and management on work order closure action items. Analyzes and compiles the monthly cost recovery billing to campus departments including addressing any follow-up corrections. FLSA : Exempt (Not eligible for overtime compensation) Position is benefits-eligible. Anticipated Hiring Range : $4,170.00 - $4,905.00 per month commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,170.00 - $7,545.00 per month Salary Grade/Range : 2 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00a.m. - 5:00p.m. Department Information The Customer Service Center is the first point of contact for Facilities Management. We receive and dispatch routine and non-routine service requests keeping campus building occupants apprised of work that may affect business operations, and providing general information to the campus community and the public. We also issue campus keys and electronic building access, estimate project costs, process work order billing, and maintain department inventory records. Our goal is to provide friendly, responsive, and efficient services via clear and timely communication with our customers. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices and methods. This foundation would normally be obtained through a bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis and/or evaluation leading to the development or improvement of administrative policies, procedures, practices or programs. Required Qualifications Experience: Experience collecting, organizing, analyzing and providing data to provide comprehensive reports to guide management in organizational decisions. Experience performing a variety of administrative and analytical duties in support of a high-level management office. Experience providing customer service using effective communication skills, both written and verbal. Knowledge/Skills/Abilities: Ability to take initiative, plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved, working independently with high attention to detail, under general direction related to goals. Proficiency with complex enterprise systems and software, such as a computerized maintenance management system (CMMS); proficiency in a Windows Operating System environment with working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook calendar and e-mail, Adobe Sign). Ability to analyze business processes and to provide enhancements and solutions to problems, anticipating needed action in critical matters Excellent organization, prioritization and multi-tasking skills to effectively work in a busy, fast-paced and sometimes noisy environment. Excellent interpersonal skills to establish and maintain cooperative, tactful, effective and harmonious working relationships with co-workers, managers, supervisors, University employees, and the public. Conditions of Employment - Ability to pass a background check Preferred Qualifications 9. Bachelor’s degree in Business Administration, Information Systems or a related field. 10. Experience with SQL programming and providing comprehensive reports for business systems and processes. 11. Experience developing, coordinating, and implementing plans to test and improve business and functional processes. 12. Experience within the California State University system or other higher education institution. 13. Experience working in a Facilities Management department using a Facilities Computer Maintenance Management System (CMMS) similar to AiM/Assetworks. Required Licenses/Certifications N/A Documents Needed to Apply Resume, cover letter. Failure upload documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/organizational-learning-development/csu-learn.html Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Description: Working Title: Customer Service Technician Classification Title: Information Technology Consultant - Foundation Posting Details Priority Application Date (Posting will remain open until filled): Thursday, October 20th Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The incumbent will meet with users to understand needs, adapt research, and create alternatives for consideration. As necessary, this incumbent will consider solutions and their relevant modernization of CCE service desk process flows, such as onboarding, offboarding, asset audit quality assurances, and general IT support prioritization and escalation. FLSA : Non-Exempt CSU Classification Salary Range : $3,713 - $7,149 per month Hiring Range : Anticipated hiring range is $3,713 - $5,430 per month commensurate with candidate's education, experience, skills and training. Salary Grade/Range : 1 Recruitment Type : Temporary (Annually Renewable) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00AM - 5:00PM, work hours may vary depending on department operations. Work will be conducted on-site. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, please visit: https://cce.csus.edu/about-cce Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Further progress within this classification is based on department need and work assignments requiring higher levels of skills and knowledge. Reference the Information Technology Series Introduction for level definitions. Required Qualifications Commitment to fostering a diverse, equitable, and inclusive work and learning environment. Demonstrated knowledge and experience at the Foundation level in working with computer and mobile devices (PC, Macintosh, iOS, Android operating systems), networking and peripheral devices, with ability to forward more complex IT issues to more senior or specialized IT staff. Demonstrated ability to provide first level support for users with Microsoft applications, Windows OS, Mac OS, mobile technologies and media technologies. Demonstrated ability to perform Foundation level on-site- or remote assistance in configuring and troubleshooting computer related devices, as well as to provide appropriate referral to more senior or specialized IT staff. Demonstrated knowledge and experience in setting up computer workstations (connecting peripherals, network, monitors, etc.). Experience maintaining accurate inventory records of office and/or computer equipment. Demonstrated ability to organize, manage and implement multiple Foundation level projects or assignments, and establish and maintain milestones and deliverables and complete projects on time. Evidence of ability to communicate effectively with staff, instructors, students and peers; experience and ability to document work plans, configurations and/or directions. Evidence of ability to work with other IT team members both within CCE and with IRT in developing work plans and problem solving. Conditions of Employment: Successful completion of a criminal background check. Preferred Qualifications Work experience in a higher-educational setting, which demonstrates responsibility for customer service to staff and/or students and faculty. Experience providing Foundation level customer service and first-level troubleshooting for computer hardware and software. Experience documenting and creating checklists for processes related to the Core Functions of the position. Experience working with software image applications to install custom software load on workstations, and setting up and configuring standard software loads. Required Licenses/Certifications Valid Driver's License and maintenance of a good driving record Documents Needed to Apply Resume, cover letter, and three professional references. Failure to upload these documents to the online application may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled
Description: Working Title: Customer Service Technician Classification Title: Information Technology Consultant - Foundation Posting Details Priority Application Date (Posting will remain open until filled): Thursday, October 20th Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The incumbent will meet with users to understand needs, adapt research, and create alternatives for consideration. As necessary, this incumbent will consider solutions and their relevant modernization of CCE service desk process flows, such as onboarding, offboarding, asset audit quality assurances, and general IT support prioritization and escalation. FLSA : Non-Exempt CSU Classification Salary Range : $3,713 - $7,149 per month Hiring Range : Anticipated hiring range is $3,713 - $5,430 per month commensurate with candidate's education, experience, skills and training. Salary Grade/Range : 1 Recruitment Type : Temporary (Annually Renewable) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00AM - 5:00PM, work hours may vary depending on department operations. Work will be conducted on-site. Department Information The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs. For more information, please visit: https://cce.csus.edu/about-cce Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Further progress within this classification is based on department need and work assignments requiring higher levels of skills and knowledge. Reference the Information Technology Series Introduction for level definitions. Required Qualifications Commitment to fostering a diverse, equitable, and inclusive work and learning environment. Demonstrated knowledge and experience at the Foundation level in working with computer and mobile devices (PC, Macintosh, iOS, Android operating systems), networking and peripheral devices, with ability to forward more complex IT issues to more senior or specialized IT staff. Demonstrated ability to provide first level support for users with Microsoft applications, Windows OS, Mac OS, mobile technologies and media technologies. Demonstrated ability to perform Foundation level on-site- or remote assistance in configuring and troubleshooting computer related devices, as well as to provide appropriate referral to more senior or specialized IT staff. Demonstrated knowledge and experience in setting up computer workstations (connecting peripherals, network, monitors, etc.). Experience maintaining accurate inventory records of office and/or computer equipment. Demonstrated ability to organize, manage and implement multiple Foundation level projects or assignments, and establish and maintain milestones and deliverables and complete projects on time. Evidence of ability to communicate effectively with staff, instructors, students and peers; experience and ability to document work plans, configurations and/or directions. Evidence of ability to work with other IT team members both within CCE and with IRT in developing work plans and problem solving. Conditions of Employment: Successful completion of a criminal background check. Preferred Qualifications Work experience in a higher-educational setting, which demonstrates responsibility for customer service to staff and/or students and faculty. Experience providing Foundation level customer service and first-level troubleshooting for computer hardware and software. Experience documenting and creating checklists for processes related to the Core Functions of the position. Experience working with software image applications to install custom software load on workstations, and setting up and configuring standard software loads. Required Licenses/Certifications Valid Driver's License and maintenance of a good driving record Documents Needed to Apply Resume, cover letter, and three professional references. Failure to upload these documents to the online application may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Description: Working Title: Interviewer I Classification Title: Administrative Support Assistant I Posting Details Application Deadline: Monday, February 20th @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Interviewer I is to conduct health related surveys over the telephone with adult and/or minor residents of California, in English and/or Spanish, for the Public Health Survey Research Program (PHSRP). The Interviewer I must be knowledgeable about the assigned survey questions and interview script and follow all survey protocols in accordance with training. The Interviewer I obtains survey data by entering respondent information into a computer and correctly assigning disposition codes to each telephone call outcome in accordance with training. The purpose of this job is to collect confidential quality data for numerous state and federal public health agencies. FLSA : Hourly-Intermittent - This position may be eligible for health benefits, and is non-exempt, (eligible for overtime compensation) according to FLSA. Employees who are determined to be eligible for health benefits will be notified by the Benefits Office. Anticipated Hiring Range : $19.26 per hour - $21.19 per hour (hourly-intermittent) CSU Classification Salary Range : $19.26 per hour - $23.64 per hour (hourly-intermittent) Salary Grade/Range : 1 Recruitment Type : Temporary. Reappointment is contingent on funding, work performance, and recommendation of supervisor. Time Base : Hourly-Intermittent Work Hours : Variable and on-call, generally within the following operating hours: M-Th 11:30-8, Su 10-6:30. Must have availability Sunday. Department Information The Population Research Center conducts policy impactful research in order to improve the quality of life and well-being of Californians. The Center provides clients with research services including project development, data collection, and data analysis. https://www.csus.edu/center/population-research-center/ Minimum Qualifications Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Required Qualifications Ability to use standard office equipment Ability to communicate verbally in a clear and polite manner, including in-person and telephone Ability to perform data entry Ability to respond to routine questions Ability to follow instructions and procedures Preferred Qualifications 6. Bilingual in Spanish (ability to speak, read and write) 7. Experience with Computer Assisted Telephone Interview (CATI) software and processes Documents Needed to Apply Resume, cover letter and 3 references. Failure to upload required documentation may result in disqualification. Notes to Applicants: These positions are funded by non-reoccurring grants, contracts, or special projects with beginning and end dates and are therefore not eligible for permanent status per CSUEU MOU Article 9.49(d). Applicants identified as bilingual Spanish/English will be tested at interview. Positions are temporary and renewable. Reappointment is contingent on funding, work performance, and recommendation of supervisor. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/disability-parental-leave.html#reasonable-accommodations-interactive-process . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled
Description: Working Title: Interviewer I Classification Title: Administrative Support Assistant I Posting Details Application Deadline: Monday, February 20th @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary The Interviewer I is to conduct health related surveys over the telephone with adult and/or minor residents of California, in English and/or Spanish, for the Public Health Survey Research Program (PHSRP). The Interviewer I must be knowledgeable about the assigned survey questions and interview script and follow all survey protocols in accordance with training. The Interviewer I obtains survey data by entering respondent information into a computer and correctly assigning disposition codes to each telephone call outcome in accordance with training. The purpose of this job is to collect confidential quality data for numerous state and federal public health agencies. FLSA : Hourly-Intermittent - This position may be eligible for health benefits, and is non-exempt, (eligible for overtime compensation) according to FLSA. Employees who are determined to be eligible for health benefits will be notified by the Benefits Office. Anticipated Hiring Range : $19.26 per hour - $21.19 per hour (hourly-intermittent) CSU Classification Salary Range : $19.26 per hour - $23.64 per hour (hourly-intermittent) Salary Grade/Range : 1 Recruitment Type : Temporary. Reappointment is contingent on funding, work performance, and recommendation of supervisor. Time Base : Hourly-Intermittent Work Hours : Variable and on-call, generally within the following operating hours: M-Th 11:30-8, Su 10-6:30. Must have availability Sunday. Department Information The Population Research Center conducts policy impactful research in order to improve the quality of life and well-being of Californians. The Center provides clients with research services including project development, data collection, and data analysis. https://www.csus.edu/center/population-research-center/ Minimum Qualifications Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Required Qualifications Ability to use standard office equipment Ability to communicate verbally in a clear and polite manner, including in-person and telephone Ability to perform data entry Ability to respond to routine questions Ability to follow instructions and procedures Preferred Qualifications 6. Bilingual in Spanish (ability to speak, read and write) 7. Experience with Computer Assisted Telephone Interview (CATI) software and processes Documents Needed to Apply Resume, cover letter and 3 references. Failure to upload required documentation may result in disqualification. Notes to Applicants: These positions are funded by non-reoccurring grants, contracts, or special projects with beginning and end dates and are therefore not eligible for permanent status per CSUEU MOU Article 9.49(d). Applicants identified as bilingual Spanish/English will be tested at interview. Positions are temporary and renewable. Reappointment is contingent on funding, work performance, and recommendation of supervisor. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/disability-parental-leave.html#reasonable-accommodations-interactive-process . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. COVID-19 Vaccine Certification Information: CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled
CITY OF LOVELAND, COLORADO
Loveland, CO, USA
GENERAL PURPOSE: The Concessions Attendant is responsible for maintaining operations and assisting customers at the Winona Outdoor Pool and Barnes/Fairgrounds Ballfields Concessions stand. This seasonal position requires an individual to have customer service skills, positive attitude, food preparation, assist in preparing area for day to day operation, responsible for accurate counting and balancing all transactions, and assisting the Concession Manager with location inventory. Must be available to work some evenings, weekend and holiday hours. Must be at least 14 years of age. The salary range for this position is $13.65- $14.65 per hour , depending on qualifications and experience. Position will remain open until filled. ESSENTIAL JOB FUNCTIONS: Provides excellent customer service Conducts self in a manner consistent with City of Loveland core values and organizational expectations Take orders for food and beverages and prepare food items such as nachos and hotdogs, etc. using appropriate quantities of ingredients Participate in the set-up of concession stands, arrange inventory of supplies and communicate shortages of deficiencies to Concession Manager Perform clean-up duties after each shift and ensure that concession stand is sanitized and tidied up for the next attendant Maintain accurate cash handling procedures at all times Mainatain safe working conditions and sanitary work area Notifies Concession Manager when issues arise or mechanical malfunctions OTHER JOB FUNCTIONS: May be required to cross-train in other areas for duties as assigned. JOB QUALIFICATIONS: Knowledge, skills and abilities: Must possess the ability to communicate effectively & professionally with staff and guests at all times concerning day to day operations and information sharing. Must have the ability to follow written and verbal direction. Ability to complete fee transactions quickly and accurately, prepare daily cash reports using math principles. Ability to learn and operate cash register system. Ability to perform job duties during peak periods of time when customer service activity is fast paced and intense and during relaxed periods. Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Education and/experience Six (6) months experience in cash handling, cash register operations and customer relations in a fast paced environment preferred. Basic math ability to accurately count and handle money. Prior food handling and janitorial experience in a public facility preferred. Licensure and/or certifications: Current First Aid & CPR certifications preferred or able to obtain with in 3 months of hire date. Material and equipment directly used: Cash register, concession equipment (snow cone, popcorn popper, ice machine, microwave oven, coffee machine, naco machine, hotdog griller, beverage dispenser, etc.) credit card machine, printer, telephone, calculator, two way radio, janitorial/cleaning supplies Working environment/physical activities: This position requires kneeling, standing, pushing and pulling, lifting, stooping, reaching and some climbing. Must be able to move and position up to 50 pounds Must have the ability to communicate effectively with staff and the general public. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor's Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. A criminal history background check will be obtained pre-employment.
GENERAL PURPOSE: The Concessions Attendant is responsible for maintaining operations and assisting customers at the Winona Outdoor Pool and Barnes/Fairgrounds Ballfields Concessions stand. This seasonal position requires an individual to have customer service skills, positive attitude, food preparation, assist in preparing area for day to day operation, responsible for accurate counting and balancing all transactions, and assisting the Concession Manager with location inventory. Must be available to work some evenings, weekend and holiday hours. Must be at least 14 years of age. The salary range for this position is $13.65- $14.65 per hour , depending on qualifications and experience. Position will remain open until filled. ESSENTIAL JOB FUNCTIONS: Provides excellent customer service Conducts self in a manner consistent with City of Loveland core values and organizational expectations Take orders for food and beverages and prepare food items such as nachos and hotdogs, etc. using appropriate quantities of ingredients Participate in the set-up of concession stands, arrange inventory of supplies and communicate shortages of deficiencies to Concession Manager Perform clean-up duties after each shift and ensure that concession stand is sanitized and tidied up for the next attendant Maintain accurate cash handling procedures at all times Mainatain safe working conditions and sanitary work area Notifies Concession Manager when issues arise or mechanical malfunctions OTHER JOB FUNCTIONS: May be required to cross-train in other areas for duties as assigned. JOB QUALIFICATIONS: Knowledge, skills and abilities: Must possess the ability to communicate effectively & professionally with staff and guests at all times concerning day to day operations and information sharing. Must have the ability to follow written and verbal direction. Ability to complete fee transactions quickly and accurately, prepare daily cash reports using math principles. Ability to learn and operate cash register system. Ability to perform job duties during peak periods of time when customer service activity is fast paced and intense and during relaxed periods. Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Education and/experience Six (6) months experience in cash handling, cash register operations and customer relations in a fast paced environment preferred. Basic math ability to accurately count and handle money. Prior food handling and janitorial experience in a public facility preferred. Licensure and/or certifications: Current First Aid & CPR certifications preferred or able to obtain with in 3 months of hire date. Material and equipment directly used: Cash register, concession equipment (snow cone, popcorn popper, ice machine, microwave oven, coffee machine, naco machine, hotdog griller, beverage dispenser, etc.) credit card machine, printer, telephone, calculator, two way radio, janitorial/cleaning supplies Working environment/physical activities: This position requires kneeling, standing, pushing and pulling, lifting, stooping, reaching and some climbing. Must be able to move and position up to 50 pounds Must have the ability to communicate effectively with staff and the general public. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor's Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. A criminal history background check will be obtained pre-employment.
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary The purpose of this position is to supervise recreational facilities within the City. This is accomplished by maintaining the interior facilities; overseeing the operations of the facility; developing and implementing recreational programs; and maintaining communication for the facility. Other duties include handling cash and closing the cash register; and interacting with other City employees and citizens. Essential Job Functions Maintains the interior of facilities by removing trash from floors by sweeping and mopping; organizing office and equipment area; submitting reports for repairs or needed equipment as needed; cleaning and organizing storage area; cleaning the restroom and game room. Oversees the operations of the facility by supervising hallway; handing out equipment; directing customers to the proper location; promotes programs to patrons; performing record keeping; updating class records daily; and overseeing distribution of paperwork such as disclaimer sheets, receipts books, logs, and other documentation. Develops and implements recreational programs by overseeing gym programs; assisting in the schedule of classes; coordinating classes and rentals; teaching classes; and playing games with children. Maintains communication for the facility by communicating with customers about questions, suggestions, activities, and complaints; assisting with computerized publications; answering phones; making reservations for parties; greeting customers; reporting any suggestions and complaints to the supervisor; and interacting with public participants and school official. Handles cash and closes cash register by accepting payments; making receipts; recording money that was received; ensuring that customers were charged properly by having knowledge of all program times and prices; counting money for the day; separating petty cash; and placing money in the safe. Minimum Qualifications High school diploma or GED preferred. An Associate's degree or two years of college with major course work in leisure services, park administration, or a related field preferred . Recreation experience highly preferred. Valid Texas Class C Driver's License and CPR/First Aide Certification Ability to recognize meaning of common two- or three-syllable words. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. Ability to perform the four basic arithmetic operations. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. The employee normally performs the duty assignment after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation. Close and constant review is given. No responsibility for the direction or supervision of others. Normal tasks require use of definite procedures, with little deviation. Work requires little or no analysis or judgment. Discussion Frequent: From 21% to 50% of work time. Closing Date/Time: Continuous
Job Summary The purpose of this position is to supervise recreational facilities within the City. This is accomplished by maintaining the interior facilities; overseeing the operations of the facility; developing and implementing recreational programs; and maintaining communication for the facility. Other duties include handling cash and closing the cash register; and interacting with other City employees and citizens. Essential Job Functions Maintains the interior of facilities by removing trash from floors by sweeping and mopping; organizing office and equipment area; submitting reports for repairs or needed equipment as needed; cleaning and organizing storage area; cleaning the restroom and game room. Oversees the operations of the facility by supervising hallway; handing out equipment; directing customers to the proper location; promotes programs to patrons; performing record keeping; updating class records daily; and overseeing distribution of paperwork such as disclaimer sheets, receipts books, logs, and other documentation. Develops and implements recreational programs by overseeing gym programs; assisting in the schedule of classes; coordinating classes and rentals; teaching classes; and playing games with children. Maintains communication for the facility by communicating with customers about questions, suggestions, activities, and complaints; assisting with computerized publications; answering phones; making reservations for parties; greeting customers; reporting any suggestions and complaints to the supervisor; and interacting with public participants and school official. Handles cash and closes cash register by accepting payments; making receipts; recording money that was received; ensuring that customers were charged properly by having knowledge of all program times and prices; counting money for the day; separating petty cash; and placing money in the safe. Minimum Qualifications High school diploma or GED preferred. An Associate's degree or two years of college with major course work in leisure services, park administration, or a related field preferred . Recreation experience highly preferred. Valid Texas Class C Driver's License and CPR/First Aide Certification Ability to recognize meaning of common two- or three-syllable words. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. Ability to perform the four basic arithmetic operations. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study. The employee normally performs the duty assignment after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation. Close and constant review is given. No responsibility for the direction or supervision of others. Normal tasks require use of definite procedures, with little deviation. Work requires little or no analysis or judgment. Discussion Frequent: From 21% to 50% of work time. Closing Date/Time: Continuous
City of McKinney, TX
McKinney, Texas, United States
Summary The City of McKinney Parks & Recreation Department is hosting a hiring event on March 25, 2023. To be considered you must apply for this job and attend our on-site hiring event. HIRING EVENT DETAILS WHEN & WHERE: Saturday, March 25, 2023 8 AM - 1 PM (come and go) Old Settlers Recreation Center 1201 E Louisiana St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, the Slide Attendant is responsible for creating a warm and welcoming environment for the aquatic area by providing excellent customer service, enforcing safety rules, and overseeing the entrance and exit of pool visitors. No benefits offered for this position. Closing Date/Time: Continuous
Summary The City of McKinney Parks & Recreation Department is hosting a hiring event on March 25, 2023. To be considered you must apply for this job and attend our on-site hiring event. HIRING EVENT DETAILS WHEN & WHERE: Saturday, March 25, 2023 8 AM - 1 PM (come and go) Old Settlers Recreation Center 1201 E Louisiana St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, the Slide Attendant is responsible for creating a warm and welcoming environment for the aquatic area by providing excellent customer service, enforcing safety rules, and overseeing the entrance and exit of pool visitors. No benefits offered for this position. Closing Date/Time: Continuous
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description: Position Summary The Enrollment Services Communications Office oversees all internal and external communications (publications, websites, marketing and informational campaigns, etc.) to the campus and community regarding enrollment topics, including recruitment, admissions, and registration. In addition, the ES Communications Office supports all specialized recruitment activities by implementing effective communication and marketing plans and collaboratively on all marketing materials. The Communications and Customer Relations Management (CRM) Analyst is responsible for managing the daily functions of the CRM and email systems inclusive of processes and procedures, troubleshooting, user permissions, data integrity, surveys, mail exports, queries and quality checks (suspect duplicates). Responsibilities include managing the effectiveness of all communication associated with the CRM and email systems, future communication tools, improvement of communication flows, managing the overall integrity of the CRM and email system data, while at the same time working to implement processes that ensure that data entry and updates are accurate, maintaining the integrity of all planned communication (CRM) deliveries, including quality checks to determine if target markets are receiving the information as planned. The CRM Analyst works in close collaboration with all areas within Enrollment Services and across campus when necessary. They are also responsible for assessing how changes in outside data sources could affect the function of the CRM and any additional communication related tools. The CRM Analyst also anticipates when new communication tools are needed and researches, plans, and serves as a point of contact with necessary vendors who may provide a solution to the need of a new communication tool. In addition, this position is responsible for leading all training efforts for CRM and email system users to ensure effective and appropriate use of CRM system, email system, and any future communication tools. This includes developing and maintaining a CRM user training manual, scheduling and leading training sessions with users and being the point-of-contact for all CRM and email system inquiries and troubleshooting. This also requires keeping up to date of any external or internal change and alerting users, planning and anticipating their needs for additional training. Internal changes could include changes to the internal makeup of the system, software updates, and new features/releases. External changes could include the need to add new attributes to a complex CRM system that contains all past and present undergraduate student records (students who applied, prospective students, and current students), the need to exclude or add certain groups, a change in external data sources, as well as any additional changes. The CRM Analyst works with key stakeholders within Enrollment Services as it relates to data support for event management, telemarketing needs, audience targeting, engagement metrics, and provides analysis of those engagement metrics when needed. For information about Enrollment Services, click here . This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Bachelor’s degree and a minimum of 3-5 years’ experience in higher education institutional research and/or a unit responsible for complex data analysis. Two or more years of experience with Slate CRM, particular to managing contact data. Knowledge of Peoplesoft and/or other student databases. Ability to expand knowledge of digital marketing trends in higher education. Specialized Skills Ability to query Peoplesoft data using ACCESS or other query language. Familiarity with HTML. Experience with managing processes to ensure data integrity and clean data. Experience with training professional staff on how to use a CRM. Experience using Microsoft Office, with expert use of Excel and Access. Ability to convey a large amount of data into meaningful analysis for various stakeholders. Ability to work collaboratively with a diverse staff. Ability to analyze operational and procedural problems and develop and evaluate solutions. Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,667 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,022 - $9,083 per month. SDSU Vaccine Policy The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 3, 2023. To receive full consideration, apply by February 2, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Michelle Puentes at mpuentes2@sdsu.edu . Closing Date/Time: Open until filled
Description: Position Summary The Enrollment Services Communications Office oversees all internal and external communications (publications, websites, marketing and informational campaigns, etc.) to the campus and community regarding enrollment topics, including recruitment, admissions, and registration. In addition, the ES Communications Office supports all specialized recruitment activities by implementing effective communication and marketing plans and collaboratively on all marketing materials. The Communications and Customer Relations Management (CRM) Analyst is responsible for managing the daily functions of the CRM and email systems inclusive of processes and procedures, troubleshooting, user permissions, data integrity, surveys, mail exports, queries and quality checks (suspect duplicates). Responsibilities include managing the effectiveness of all communication associated with the CRM and email systems, future communication tools, improvement of communication flows, managing the overall integrity of the CRM and email system data, while at the same time working to implement processes that ensure that data entry and updates are accurate, maintaining the integrity of all planned communication (CRM) deliveries, including quality checks to determine if target markets are receiving the information as planned. The CRM Analyst works in close collaboration with all areas within Enrollment Services and across campus when necessary. They are also responsible for assessing how changes in outside data sources could affect the function of the CRM and any additional communication related tools. The CRM Analyst also anticipates when new communication tools are needed and researches, plans, and serves as a point of contact with necessary vendors who may provide a solution to the need of a new communication tool. In addition, this position is responsible for leading all training efforts for CRM and email system users to ensure effective and appropriate use of CRM system, email system, and any future communication tools. This includes developing and maintaining a CRM user training manual, scheduling and leading training sessions with users and being the point-of-contact for all CRM and email system inquiries and troubleshooting. This also requires keeping up to date of any external or internal change and alerting users, planning and anticipating their needs for additional training. Internal changes could include changes to the internal makeup of the system, software updates, and new features/releases. External changes could include the need to add new attributes to a complex CRM system that contains all past and present undergraduate student records (students who applied, prospective students, and current students), the need to exclude or add certain groups, a change in external data sources, as well as any additional changes. The CRM Analyst works with key stakeholders within Enrollment Services as it relates to data support for event management, telemarketing needs, audience targeting, engagement metrics, and provides analysis of those engagement metrics when needed. For information about Enrollment Services, click here . This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Education and Experience Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Bachelor’s degree and a minimum of 3-5 years’ experience in higher education institutional research and/or a unit responsible for complex data analysis. Two or more years of experience with Slate CRM, particular to managing contact data. Knowledge of Peoplesoft and/or other student databases. Ability to expand knowledge of digital marketing trends in higher education. Specialized Skills Ability to query Peoplesoft data using ACCESS or other query language. Familiarity with HTML. Experience with managing processes to ensure data integrity and clean data. Experience with training professional staff on how to use a CRM. Experience using Microsoft Office, with expert use of Excel and Access. Ability to convey a large amount of data into meaningful analysis for various stakeholders. Ability to work collaboratively with a diverse staff. Ability to analyze operational and procedural problems and develop and evaluate solutions. Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,667 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $5,022 - $9,083 per month. SDSU Vaccine Policy The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on February 3, 2023. To receive full consideration, apply by February 2, 2023. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. Applicants with disabilities and applicants who require assistance completing an application may contact Michelle Puentes at mpuentes2@sdsu.edu . Closing Date/Time: Open until filled
City of McKinney, TX
McKinney, Texas, United States
Summary The City of McKinney Parks & Recreation Department is hosting a hiring event on March 25, 2023. To be considered you must apply for this job and attend our on-site hiring event. HIRING EVENT DETAILS WHEN & WHERE: Saturday, March 25, 2023 8 AM - 1 PM (come and go) Old Settlers Recreation Center 1201 E Louisiana St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, the Slide Attendant is responsible for creating a warm and welcoming environment for the aquatic area by providing excellent customer service, enforcing safety rules, and overseeing the entrance and exit of pool visitors. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests to the pool area Ensure accurate height measurement of guests based on pool safety rules. Distribute wrist bands to guests based on height. Dispatch slide riders based on relevant safety rules and procedures. Provide positive and enthusiastic customer service to all aquatic participants. Set up cabanas in a timely manner. Check coolers for glass, alcohol, or other prohibited items Assist with cabana cleaning and set-up. Clean pool area as needed. Conduct oneself in a professional manner that aligns with the values, philosophies and standards of The Apex Centre (enthusiastic, courteous, helpful, smiling, attentive to guests, etc.). This includes wearing approved attire and nametag while in the facility. Attend all scheduled employee meetings. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Supervise the pool, guard office, etc. to keep children and non-members out of unauthorized areas. Arrive to work every day, on time as scheduled, in the appropriate work attire. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. Provide back-up support to other areas of the Parks and Recreation Department as needed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to carry out detailed written or oral instructions. Ability to attend all training and meetings as required Present a clean, well-groomed appearance Ability to deal with problems involving a few concrete variables in standardized situations. The ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS Minimum age - 15. Must have a current American Red Cross CPR and First Aid Certificates or the ability to obtain upon employment. Must have the ability to effectively communicate with the public especially children. Must be available for rotating schedules that will include weekends and evenings. Must have reliable transportation; may travel to other facilities to fill staffing needs or attend meetings. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Ability to walk, stand, and sit (including on the floor) for long period of time Must be alert at all times to activities going on in and around the pool Occasionally must be able to lift and carry supplies and equipment weighing up to 50lbs. May frequently be required to bend and kneel Special vision requirements include: close vision; distance vision; peripheral vision; depth perception and the ability to adjust focus. WORK ENVIRONMENT There will be exposure to certain environmental conditions in performing the essential functions of this job, to include: Exposure to communicable diseases and bodily fluids. Wet or humid non-weather conditions. Fumes or airborne particles. Outdoor weather conditions and Extreme heat (non-weather). The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. No benefits offered for this position. Closing Date/Time: Continuous
Summary The City of McKinney Parks & Recreation Department is hosting a hiring event on March 25, 2023. To be considered you must apply for this job and attend our on-site hiring event. HIRING EVENT DETAILS WHEN & WHERE: Saturday, March 25, 2023 8 AM - 1 PM (come and go) Old Settlers Recreation Center 1201 E Louisiana St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, the Slide Attendant is responsible for creating a warm and welcoming environment for the aquatic area by providing excellent customer service, enforcing safety rules, and overseeing the entrance and exit of pool visitors. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests to the pool area Ensure accurate height measurement of guests based on pool safety rules. Distribute wrist bands to guests based on height. Dispatch slide riders based on relevant safety rules and procedures. Provide positive and enthusiastic customer service to all aquatic participants. Set up cabanas in a timely manner. Check coolers for glass, alcohol, or other prohibited items Assist with cabana cleaning and set-up. Clean pool area as needed. Conduct oneself in a professional manner that aligns with the values, philosophies and standards of The Apex Centre (enthusiastic, courteous, helpful, smiling, attentive to guests, etc.). This includes wearing approved attire and nametag while in the facility. Attend all scheduled employee meetings. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Supervise the pool, guard office, etc. to keep children and non-members out of unauthorized areas. Arrive to work every day, on time as scheduled, in the appropriate work attire. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. Provide back-up support to other areas of the Parks and Recreation Department as needed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to carry out detailed written or oral instructions. Ability to attend all training and meetings as required Present a clean, well-groomed appearance Ability to deal with problems involving a few concrete variables in standardized situations. The ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS Minimum age - 15. Must have a current American Red Cross CPR and First Aid Certificates or the ability to obtain upon employment. Must have the ability to effectively communicate with the public especially children. Must be available for rotating schedules that will include weekends and evenings. Must have reliable transportation; may travel to other facilities to fill staffing needs or attend meetings. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Ability to walk, stand, and sit (including on the floor) for long period of time Must be alert at all times to activities going on in and around the pool Occasionally must be able to lift and carry supplies and equipment weighing up to 50lbs. May frequently be required to bend and kneel Special vision requirements include: close vision; distance vision; peripheral vision; depth perception and the ability to adjust focus. WORK ENVIRONMENT There will be exposure to certain environmental conditions in performing the essential functions of this job, to include: Exposure to communicable diseases and bodily fluids. Wet or humid non-weather conditions. Fumes or airborne particles. Outdoor weather conditions and Extreme heat (non-weather). The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. No benefits offered for this position. Closing Date/Time: Continuous
City of McKinney, TX
McKinney, Texas, United States
Summary The City of McKinney Parks & Recreation Department is hosting a hiring event on March 25, 2023. To be considered you must apply for this job and attend our on-site hiring event. HIRING EVENT DETAILS WHEN & WHERE: Saturday, March 25, 2023 8 AM - 1 PM (come and go) Old Settlers Recreation Center 1201 E Louisiana St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of aquatics programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Non-smoker preferred. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License No visible body piercing or tattoos. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communications ability. WORK ENVIRONMENT Work is generally performed indoors in a climate-controlled office; however, some exposure to outdoor weather conditions may be involved while performing City errands or working special events. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. No benefits offered for this position. Closing Date/Time: Continuous
Summary The City of McKinney Parks & Recreation Department is hosting a hiring event on March 25, 2023. To be considered you must apply for this job and attend our on-site hiring event. HIRING EVENT DETAILS WHEN & WHERE: Saturday, March 25, 2023 8 AM - 1 PM (come and go) Old Settlers Recreation Center 1201 E Louisiana St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for providing assistance and support in the administration of delivering quality customer service. This position performs duties that include in-person and/or over the telephone customer communication. A level of integrity, dependability, and a strong sense of urgency with proven results is expected. Responsibilities include but not limited to: create first and last impressions with customers, answer phones, customer correspondence, provide facility tours, and use a computerized registration system with cash handling operations. Must have a comfort level working directly with the public. This position also provides assistance and support in the supervision of aquatics programs and facility operations. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Meets and greets citizens and members of the public, and ensures the smooth operation of the front desk area, providing courteous and efficient service. Maintains friendly customer service in all situations. Performs and assists with computerized registration, correspondence, public relations, record keeping and reports. Answers telephones, provides information, and conducts facility tours. Adheres to assigned work schedules as assigned. Maintains inventory of supplies and equipment. Assists with programming, special events and rentals. Promotes facilities, programs and services when in contact with Members and Guests. Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of City of McKinney. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Maintains a balanced cash drawer at each shift. Arrive to work every day, on time as scheduled. Operate standard office equipment. Demonstrate a collaborative and flexible style and ability to work under time pressure. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to tactfully resolve issues with customers and colleagues even when under pressure. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. The ability to treat co-workers and customers with respect. Ability to carry out detailed written or oral instructions. Required Qualifications MINIMUM QUALIFICATIONS High School diploma or GED equivalent required. Must have a minimum of 2 years customer service experience. Must have knowledge and understanding of computer functions and Microsoft Office (Outlook, Word, etc). Must have cash handling skills, and ability to manage a register. CPR/AED/First Aid certified (or obtain within 30 days of employment) Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Non-smoker preferred. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License No visible body piercing or tattoos. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communications ability. WORK ENVIRONMENT Work is generally performed indoors in a climate-controlled office; however, some exposure to outdoor weather conditions may be involved while performing City errands or working special events. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. No benefits offered for this position. Closing Date/Time: Continuous
City of McKinney, TX
McKinney, Texas, United States
Summary The City of McKinney Parks & Recreation Department is hosting a hiring event on March 25, 2023. To be considered you must apply for this job and attend our on-site hiring event. HIRING EVENT DETAILS WHEN & WHERE: Saturday, March 25, 2023 8 AM - 1 PM (come and go) Old Settlers Recreation Center 1201 E Louisiana St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for creating the first and last impressions of The Apex Centre experience for Members and Guests by providing warm welcomes, magic moments, and fond farewells who enter and leave the facility. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide positive and enthusiastic customer service to all Members and Guests through compliance with the proper Apex Centre phone etiquette by greeting members by name, exceeding their expectations with service, saying good bye and inviting them back again the next day. • Assist Members and Guests with program registrations and facility bookings for facility programs and services in accordance with service desk software. • Promote all facilities, programs and services when in contact with Members and Guests. • Conduct oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of The Apex Centre. This includes being in facility wearing approved attire and nametag. • Attend all scheduled employee meetings. • Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. • Resolve customer questions/complaints • Process sales, cash handling and drawer count down accuracy required at each shift. • Arrive to work every day, on time as scheduled. • Perform other tasks as needed or directed. OTHER JOB FUNCTIONS : • Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS • Ability to apply common sense understanding to carry out detailed written or oral instructions. • Ability to deal with problems involving a few concrete variables in standardized situations. • Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. • Build professional relationships with internal staff and customers. • Offer flexibility and adaptability, especially during times of change. • Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS • Must be at least eighteen years of age. • Basic computer and phone skills preferred. • Must have cash handling skills, and ability to manage a register. PREFERRED QUALIFICATIONS • Basic computer and phone skills preferred. • Some related work experience preferred, but not required. CONDITIONS OF EMPLOYMENT • Must pass a drug screen and background check. • No visible body piercing or tattoos Physical Demands/Supplemental PHYSICAL DEMANDS Regularly required to sit, stand, walk and reach with hands and arms. Must be able to see, speak, and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Employees will stand and walk for extended periods of time. WORK ENVIRONMENT The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold, and humidity. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. No benefits offered for this position. Closing Date/Time: Continuous
Summary The City of McKinney Parks & Recreation Department is hosting a hiring event on March 25, 2023. To be considered you must apply for this job and attend our on-site hiring event. HIRING EVENT DETAILS WHEN & WHERE: Saturday, March 25, 2023 8 AM - 1 PM (come and go) Old Settlers Recreation Center 1201 E Louisiana St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY OF POSITION Responsible for creating the first and last impressions of The Apex Centre experience for Members and Guests by providing warm welcomes, magic moments, and fond farewells who enter and leave the facility. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide positive and enthusiastic customer service to all Members and Guests through compliance with the proper Apex Centre phone etiquette by greeting members by name, exceeding their expectations with service, saying good bye and inviting them back again the next day. • Assist Members and Guests with program registrations and facility bookings for facility programs and services in accordance with service desk software. • Promote all facilities, programs and services when in contact with Members and Guests. • Conduct oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of The Apex Centre. This includes being in facility wearing approved attire and nametag. • Attend all scheduled employee meetings. • Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. • Resolve customer questions/complaints • Process sales, cash handling and drawer count down accuracy required at each shift. • Arrive to work every day, on time as scheduled. • Perform other tasks as needed or directed. OTHER JOB FUNCTIONS : • Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS • Ability to apply common sense understanding to carry out detailed written or oral instructions. • Ability to deal with problems involving a few concrete variables in standardized situations. • Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. • Build professional relationships with internal staff and customers. • Offer flexibility and adaptability, especially during times of change. • Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS • Must be at least eighteen years of age. • Basic computer and phone skills preferred. • Must have cash handling skills, and ability to manage a register. PREFERRED QUALIFICATIONS • Basic computer and phone skills preferred. • Some related work experience preferred, but not required. CONDITIONS OF EMPLOYMENT • Must pass a drug screen and background check. • No visible body piercing or tattoos Physical Demands/Supplemental PHYSICAL DEMANDS Regularly required to sit, stand, walk and reach with hands and arms. Must be able to see, speak, and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Employees will stand and walk for extended periods of time. WORK ENVIRONMENT The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold, and humidity. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. No benefits offered for this position. Closing Date/Time: Continuous
City of McKinney, TX
McKinney, Texas, United States
Summary The City of McKinney Parks & Recreation Department is hosting a hiring event on March 25, 2023. To be considered you must apply for this job and attend our on-site hiring event. HIRING EVENT DETAILS WHEN & WHERE: Saturday, March 25, 2023 8 AM - 1 PM (come and go) Old Settlers Recreation Center 1201 E Louisiana St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Responsible for creating the first and last impressions of The Apex Centre experience for Members and Guests by providing warm welcomes, magic moments, and fond farewells who enter and leave the facility. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide positive and enthusiastic customer service to all Members and Guests through compliance with the proper Apex Centre phone etiquette by greeting members by name, exceeding their expectations with service, saying good bye and inviting them back again the next day. Assist Members and Guests with program registrations and facility bookings for facility programs and services in accordance with service desk software. Promote all facilities, programs and services when in contact with Members and Guests. Conduct oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of The Apex Centre. This includes being in facility wearing approved attire and nametag. Attend all scheduled employee meetings. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Process sales, cash handling and drawer count down accuracy required at each shift. Arrive to work every day, on time as scheduled. Perform other tasks as needed or directed. OTHER JOB FUNCTIONS : Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS • Must be at least eighteen years of age. • Must have cash handling skills, and ability to manage a register. PREFERRED QUALIFICATIONS • Basic computer and phone skills preferred. • Some related work experience preferred, but not required. CONDITIONS OF EMPLOYMENT • Must pass a drug screen and background check. • No visible body piercing or tattoos Physical Demands/Supplemental PHYSICAL DEMANDS Regularly required to sit, stand, walk and reach with hands and arms. Must be able to see, speak, and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Employees will stand and walk for extended periods of time. WORK ENVIRONMENT The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold, and humidity. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. No benefits offered for this position. Closing Date/Time: Continuous
Summary The City of McKinney Parks & Recreation Department is hosting a hiring event on March 25, 2023. To be considered you must apply for this job and attend our on-site hiring event. HIRING EVENT DETAILS WHEN & WHERE: Saturday, March 25, 2023 8 AM - 1 PM (come and go) Old Settlers Recreation Center 1201 E Louisiana St. McKinney, TX 75069 WHAT TO BRING: You must bring several forms and personal documents with you to the event. Click here for what you need to bring. Please contact HR if you have any questions: 972-547-7560 WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Responsible for creating the first and last impressions of The Apex Centre experience for Members and Guests by providing warm welcomes, magic moments, and fond farewells who enter and leave the facility. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide positive and enthusiastic customer service to all Members and Guests through compliance with the proper Apex Centre phone etiquette by greeting members by name, exceeding their expectations with service, saying good bye and inviting them back again the next day. Assist Members and Guests with program registrations and facility bookings for facility programs and services in accordance with service desk software. Promote all facilities, programs and services when in contact with Members and Guests. Conduct oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of The Apex Centre. This includes being in facility wearing approved attire and nametag. Attend all scheduled employee meetings. Adhere to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc. Resolve customer questions/complaints Process sales, cash handling and drawer count down accuracy required at each shift. Arrive to work every day, on time as scheduled. Perform other tasks as needed or directed. OTHER JOB FUNCTIONS : Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS • Must be at least eighteen years of age. • Must have cash handling skills, and ability to manage a register. PREFERRED QUALIFICATIONS • Basic computer and phone skills preferred. • Some related work experience preferred, but not required. CONDITIONS OF EMPLOYMENT • Must pass a drug screen and background check. • No visible body piercing or tattoos Physical Demands/Supplemental PHYSICAL DEMANDS Regularly required to sit, stand, walk and reach with hands and arms. Must be able to see, speak, and hear. Regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Employees will stand and walk for extended periods of time. WORK ENVIRONMENT The indoor environment provides for a safe and healthy work environment and is smoke and drug free. Occasionally, it may be wet and humid, as well as moderately loud. The outdoor work environment may result in exposure to extreme weather conditions such as heat, cold, and humidity. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. No benefits offered for this position. Closing Date/Time: Continuous
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision, The Ticket Office Lead will assist the Ticket Office Supervisor in all phases of ticket office operations. The incumbent oversees and provides instruction to Ticket Office Associates, as well as completing high-level tasks such as subscription renewal and processing tele-sales orders. • Oversees pooled ticket office staff in day-to-day operations of the ticket office including but not limited to scheduling staff, overseeing staff clocking in and out, etc. • Oversees select CSUN performances on the night of show. • Leads the processing of tele-sales orders, often in collaboration with external vendor. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3vZ3Wq9 Qualifications • Equivalent to three years of full-time, general administrative work providing audience or patron services, providing performing arts supports functions, or in a theatre related setting. • Ticket Office experience and Current Red Cross certification in CPR and First Aid is preferred. • Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two years of the required experience on a year for year basis. Knowledge, Skills, & Abilities • Knowledge of theatre etiquette, standards and protocol, performing arts center and university facilities and/or policies a plus. Working knowledge of Microsoft Office applications (i.e. Word and Excel). Thorough knowledge of correct English grammar, spelling, and punctuation; office methods, procedures, and practices; and university infrastructure, policies, and procedures. • Ability and specialized skills to: demonstrate excellent customer service and public relations skills; be outgoing and enjoy working with people and with a wide variety of personalities in the execution of events; exhibit exceptional dependability, flexibility, and patience in interactions with others; and provide excellent verbal and written communication; work independently and as part of a team to accomplish goals. • Ability to work under pressure and adhere to deadlines; show a willingness and the ability to handle emergency situations; and establish and maintain effective working relationships with guest artists, vendors, students, faculty, staff, clients, patrons, guests, peers and upper management. • Ability to coordinate many different administrative duties; interpret and apply a variety of complex policies and procedures; set deadlines, priorities, and complete projects accordingly; draft and prepare memoranda and correspondence; keep moderately complex records and files; and maintain confidentiality. • Supervise the work of others; perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections; read and write a level appropriate to the duties of the position; and operate standard office equipment and software. Pay, Benefits, & Work Schedule • Classification / grade: 1032 / ASA / 2 • The anticipated HIRING RANGE: $19.26 -$20.85 per hour. The salary range for this classification is: $19.26 - $28.34 per hour. • TEMP: Temporary-renewable, end date to be determined; intermittent, on-call; hours and schedule vary. General Information • Applications are currently being accepted to establish a Ticket Office Lead POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2023 or until an adequate amount of applications have been received. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers • CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site: https://www.csun.edu/matadors-forward/faculty-and-staff-fall-guidelines Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision, The Ticket Office Lead will assist the Ticket Office Supervisor in all phases of ticket office operations. The incumbent oversees and provides instruction to Ticket Office Associates, as well as completing high-level tasks such as subscription renewal and processing tele-sales orders. • Oversees pooled ticket office staff in day-to-day operations of the ticket office including but not limited to scheduling staff, overseeing staff clocking in and out, etc. • Oversees select CSUN performances on the night of show. • Leads the processing of tele-sales orders, often in collaboration with external vendor. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3vZ3Wq9 Qualifications • Equivalent to three years of full-time, general administrative work providing audience or patron services, providing performing arts supports functions, or in a theatre related setting. • Ticket Office experience and Current Red Cross certification in CPR and First Aid is preferred. • Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two years of the required experience on a year for year basis. Knowledge, Skills, & Abilities • Knowledge of theatre etiquette, standards and protocol, performing arts center and university facilities and/or policies a plus. Working knowledge of Microsoft Office applications (i.e. Word and Excel). Thorough knowledge of correct English grammar, spelling, and punctuation; office methods, procedures, and practices; and university infrastructure, policies, and procedures. • Ability and specialized skills to: demonstrate excellent customer service and public relations skills; be outgoing and enjoy working with people and with a wide variety of personalities in the execution of events; exhibit exceptional dependability, flexibility, and patience in interactions with others; and provide excellent verbal and written communication; work independently and as part of a team to accomplish goals. • Ability to work under pressure and adhere to deadlines; show a willingness and the ability to handle emergency situations; and establish and maintain effective working relationships with guest artists, vendors, students, faculty, staff, clients, patrons, guests, peers and upper management. • Ability to coordinate many different administrative duties; interpret and apply a variety of complex policies and procedures; set deadlines, priorities, and complete projects accordingly; draft and prepare memoranda and correspondence; keep moderately complex records and files; and maintain confidentiality. • Supervise the work of others; perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections; read and write a level appropriate to the duties of the position; and operate standard office equipment and software. Pay, Benefits, & Work Schedule • Classification / grade: 1032 / ASA / 2 • The anticipated HIRING RANGE: $19.26 -$20.85 per hour. The salary range for this classification is: $19.26 - $28.34 per hour. • TEMP: Temporary-renewable, end date to be determined; intermittent, on-call; hours and schedule vary. General Information • Applications are currently being accepted to establish a Ticket Office Lead POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2023 or until an adequate amount of applications have been received. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers • CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site: https://www.csun.edu/matadors-forward/faculty-and-staff-fall-guidelines Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Description: Financial Aid Counselor III - Customer Service Lead (Student Services Professional III ) Compensation and Benefits Anticipated Hiring Salary: $5,025 per month Full CSU Classification Salary Range: $5,025 - $7,159 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary The Financial Aid Office at Fresno State awards over $250 million annually to students and is responsible for adhering to federal, state, and campus policies and procedures for the processing of student aid. Under the supervision of the Associate Director of Financial Aid and Scholarships, the Customer Service Lead will contribute to student educational success by leading the customer/student service areas of the Financial Aid and Scholarships office, which include the Student Center windows and Phone Center, providing information and guidance to students. Additional primary duties include thinking creatively about communicating with students and providing information and outreach to students and campus partners. Serves as a liaison for various colleagues/departments across campus. The Customer Service Lead will collaborate with the Associate Director and Director of the office looking for opportunities for improvement in processing and the student experience. Key Qualifications Thorough knowledge of effective principals, practices, and techniques related to motivating and leading employees. General knowledge of advanced statistical or research methods to collect and analyze data for data driven decisions with ability to present clear and concise information both orally and in written form. General knowledge of federal and state financial aid regulations. General knowledge of financial aid administration requirement of federal, state and campus funds. Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google apps). Ability to motivate and lead teams. Ability to assess, present and evaluate training needs to meet organizational goals. Ability to provide outstanding customer service. Ability to carry out very complex assignments without detailed instructions, and apply effective problem solving skills demonstrating sound judgment. Ability to advise staff and/or students individually or in groups on varied and complex financial aid matters. Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Ability to work effectively in a team-based environment with flexibility to adjust priorities quickly. Ability to work effectively with individuals from diverse ethnic, cultural, and socio-economic backgrounds. Ability to research and analyze data and prepare justifications and recommendations. Excellent verbal and written communication skills with experience in making formal and informal presentation. Have a positive history of attendance, punctuality, and performance evaluations. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent of three years of progressively responsible professional student services work experience. One year in the Financial Aid area preferred. A master’s degree in Student Affairs, Higher Education, Counseling, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Skills: Master’s Degree in a related field of study from a regionally accredited college or university. Supervisory experience. Experience with PeopleSoft Student. Knowledge of financial aid technology in a higher education setting. Experience working at a CSU Campus, with an understanding of CSU policies and processes. Supplemental Information This is a full-time exempt position where times of more than a 40-hour workweek will be expected. This position is designated as a security-sensitive position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements as a condition of employment. Department Summary Our division will be leaders in facilitating access, opportunity, and success for students. Financial aid, in its simplest definition, is financial assistance intended to aid students in reaching their educational goals. This assistance may come in a variety of forms such as grants, scholarships, work-study and loan programs. Deadline & Application Instructions Applications received by January 26, 2023 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Vaccination Interim Policy CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate. policystat.com/policy/9779821/ latest/ and questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Closing Date/Time: Open until filled
Description: Financial Aid Counselor III - Customer Service Lead (Student Services Professional III ) Compensation and Benefits Anticipated Hiring Salary: $5,025 per month Full CSU Classification Salary Range: $5,025 - $7,159 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary The Financial Aid Office at Fresno State awards over $250 million annually to students and is responsible for adhering to federal, state, and campus policies and procedures for the processing of student aid. Under the supervision of the Associate Director of Financial Aid and Scholarships, the Customer Service Lead will contribute to student educational success by leading the customer/student service areas of the Financial Aid and Scholarships office, which include the Student Center windows and Phone Center, providing information and guidance to students. Additional primary duties include thinking creatively about communicating with students and providing information and outreach to students and campus partners. Serves as a liaison for various colleagues/departments across campus. The Customer Service Lead will collaborate with the Associate Director and Director of the office looking for opportunities for improvement in processing and the student experience. Key Qualifications Thorough knowledge of effective principals, practices, and techniques related to motivating and leading employees. General knowledge of advanced statistical or research methods to collect and analyze data for data driven decisions with ability to present clear and concise information both orally and in written form. General knowledge of federal and state financial aid regulations. General knowledge of financial aid administration requirement of federal, state and campus funds. Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google apps). Ability to motivate and lead teams. Ability to assess, present and evaluate training needs to meet organizational goals. Ability to provide outstanding customer service. Ability to carry out very complex assignments without detailed instructions, and apply effective problem solving skills demonstrating sound judgment. Ability to advise staff and/or students individually or in groups on varied and complex financial aid matters. Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Ability to work effectively in a team-based environment with flexibility to adjust priorities quickly. Ability to work effectively with individuals from diverse ethnic, cultural, and socio-economic backgrounds. Ability to research and analyze data and prepare justifications and recommendations. Excellent verbal and written communication skills with experience in making formal and informal presentation. Have a positive history of attendance, punctuality, and performance evaluations. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Equivalent of three years of progressively responsible professional student services work experience. One year in the Financial Aid area preferred. A master’s degree in Student Affairs, Higher Education, Counseling, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Skills: Master’s Degree in a related field of study from a regionally accredited college or university. Supervisory experience. Experience with PeopleSoft Student. Knowledge of financial aid technology in a higher education setting. Experience working at a CSU Campus, with an understanding of CSU policies and processes. Supplemental Information This is a full-time exempt position where times of more than a 40-hour workweek will be expected. This position is designated as a security-sensitive position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements as a condition of employment. Department Summary Our division will be leaders in facilitating access, opportunity, and success for students. Financial aid, in its simplest definition, is financial assistance intended to aid students in reaching their educational goals. This assistance may come in a variety of forms such as grants, scholarships, work-study and loan programs. Deadline & Application Instructions Applications received by January 26, 2023 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Vaccination Interim Policy CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate. policystat.com/policy/9779821/ latest/ and questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Closing Date/Time: Open until filled
Deschutes County
Bend, Oregon, United States
Summary ABOUT THE DEPARTMENT: Our mission is to provide prompt assistance in a caring, resourceful and professional manner to those we serve. The Deschutes County 9-1-1 Service District became a consolidated public safety dispatching agency in 1988, taking all calls for police, fire, and medical service assistance in Deschutes County. The District dispatches for 15 police and fire/emergency medical services (EMS) agencies and works closely with the U.S. Forest Service, AirLink, Life Flight, Oregon State Police, and other State and Federal entities. Are you interested in joining a talented team and serving your community? If so, we invite you to review additional information by clicking HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,100 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. ABOUT THE JOB: The 9-1-1 Call Taker is the first person that talks to a person in an emergency. They are the critical decision maker in properly assessing the situation, interviewing the caller and getting the information entered into the Computer Aided Dispatch (CAD) system to be dispatched out to police, fire or medical. The 9-1-1 Call Taker provides computer-aided emergency and non-emergency dispatch services for all local law enforcement, fire, and emergency medical services agencies within Deschutes County. Dispatchers operate complex communications equipment, multi-line telephone systems and computer terminals to access and input information. This position requires the ability to maintain accuracy and speed while performing job duties, often under stressful situations. Key Responsibilities: Receives and processes incoming telephone calls, and texts, often during high-call volume periods, from people requesting emergency and non-emergency police, fire, and Emergency Medical Service (EMS) assistance in a courteous, accurate, efficient, and timely manner. Enters information into a computer aided dispatch system in an accurate and timely manner. Makes effective, immediate decisions regarding life-threatening situations based on highly complex rules, regulations, and procedures. What You Will Bring: Knowledge of or experience with: Strong emotional intelligence with a history of honest and ethical decision-making. Interpersonal skills to discern callers' situations and assure an accurate, appropriate, and timely response by responders. A minimum basic knowledge of geography or the ability to learn geography in a timely manner. Excellent listening skills and the ability to communicate clearly. Ability to adapt and communicate effectively with diverse public. Ability to manage your time and assignments. Skill in: Thinking quickly and independently in emergency situations that require multiple decisions for action. Coordinating computer systems to access and enhance information provided to responders. Operation of multiple and complex telephone, radio, and computer equipment/systems. This position is eligible for a combined signing and retention bonus in the amount of $5,000.00*; $1,250.00 will be paid with the first paycheck and the remaining $3,750.00 on the new hires fourth paycheck. To qualify for the bonus, candidates must start prior to January 2, 2024. *Bonuses are available to any newly recruited Call Taker candidate and are subject to all applicable tax withholdings. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation The starting hourly rate is $24.4647. Salary range during initial training is $4,240.47 to $5,411.97 per month for a 173.33 hour work month. Hourly rate is increased to $28.1342 upon completion of police dispatch training (about 6-12 months, Public Safety Dispatcher I); and $29.5411 upon completion of fire dispatch training (which usually occurs within the first two years of employment, Public Safety Dispatcher II). Dispatchers may also earn up to an additional 6% of their base salary when they obtain their intermediate certification and 11% of their base salary when they obtain their advanced certification through DPSST. At the top step with possession of an advanced certification, a Public Safety Dispatcher II can expect to earn over $91,000.00 per year. For those currently possessing DPSST Certification as a Telecommunicator, certificate pay begins upon hire date and will receive an additional: 6% - for Intermediate certification. 11% - for Advanced certification. Out of State Certified applicants will receive certification pay as soon as certification is granted by DPSST. Lateral certified applicants with 36 months or more experience begin at pay step 2 - $25.6867 per hour. Hours will increase to 182.50 per month after the initial training period. Excellent County benefit package when eligible. This position is available immediately. This position is eligible for a combined signing and retention bonus in the amount of $5,000.00*; $1,250.00 will be paid with the first paycheck and the remaining $3,750.00 on the fourth paycheck. To qualify for the bonus, candidates must start prior to January 2, 2024. *Bonuses are available to any newly recruited Call Taker candidate and are subject to all applicable tax withholdings. Minimum Qualifications High school diploma or GED equivalent; Must be 18 years of age by hire date; Must accurately type a minimum of 42 words per minute. BENEFITS: Our robust health plan is offered at a minimal cost of $90 per month, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Candidates that successfully complete all phases of the recruitment process will be referred to the department for review on March 31, 2023. Initial phone interviews will take place in April. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must pass a driving record review and criminal history background. A current driver's license, state of issue, and date of birth are required . Candidates who wish to be considered for this position must include an accurate driver's license number, state of origin, and date of birth in the Supplemental Question portion of the application. To qualify for employment with the 9-1-1 Service District, candidates must: Pass a drug screening; a hearing and vision exam; a thorough background, employment, and criminal history investigation; and a psychological examination. Possess or obtain all required state certificates and licenses within the probationary period, and maintain thereafter: Certification as an Oregon Department of Public Safety Standards and Training (DPSST) Basic Telecommunicator, Emergency Medical Dispatcher and Emergency Fire Dispatcher. CPR and First Aid certification. Law Enforcement Data System (LEDS) certification. Physical Requirements : Must meet the physical requirements as outlined in Oregon Administrative Rule 259-008-0011. Most work in this classification series occurs under a stressful, high activity office environment where concentration and focus are required for long periods of time. There is often little opportunity to talk to co-workers. Work is performed in an area with moderate noise and lighting fluctuations with restrictions to the workstation. Excellent County benefit package when eligible. Deschutes County offers eligible employees a comprehensive health care package that covers medical, prescription, dental, and vision coverage for employees and their eligible dependents at a minimal cost of $90 per month. Coverage becomes effective the first of the month following 1 month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, Deschutes County provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 3/31/2023 11:59 PM Pacific
Summary ABOUT THE DEPARTMENT: Our mission is to provide prompt assistance in a caring, resourceful and professional manner to those we serve. The Deschutes County 9-1-1 Service District became a consolidated public safety dispatching agency in 1988, taking all calls for police, fire, and medical service assistance in Deschutes County. The District dispatches for 15 police and fire/emergency medical services (EMS) agencies and works closely with the U.S. Forest Service, AirLink, Life Flight, Oregon State Police, and other State and Federal entities. Are you interested in joining a talented team and serving your community? If so, we invite you to review additional information by clicking HERE. ABOUT THE COUNTY: We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,100 employees provide County services in a number of departments, divisions, and offices. Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods. ABOUT THE JOB: The 9-1-1 Call Taker is the first person that talks to a person in an emergency. They are the critical decision maker in properly assessing the situation, interviewing the caller and getting the information entered into the Computer Aided Dispatch (CAD) system to be dispatched out to police, fire or medical. The 9-1-1 Call Taker provides computer-aided emergency and non-emergency dispatch services for all local law enforcement, fire, and emergency medical services agencies within Deschutes County. Dispatchers operate complex communications equipment, multi-line telephone systems and computer terminals to access and input information. This position requires the ability to maintain accuracy and speed while performing job duties, often under stressful situations. Key Responsibilities: Receives and processes incoming telephone calls, and texts, often during high-call volume periods, from people requesting emergency and non-emergency police, fire, and Emergency Medical Service (EMS) assistance in a courteous, accurate, efficient, and timely manner. Enters information into a computer aided dispatch system in an accurate and timely manner. Makes effective, immediate decisions regarding life-threatening situations based on highly complex rules, regulations, and procedures. What You Will Bring: Knowledge of or experience with: Strong emotional intelligence with a history of honest and ethical decision-making. Interpersonal skills to discern callers' situations and assure an accurate, appropriate, and timely response by responders. A minimum basic knowledge of geography or the ability to learn geography in a timely manner. Excellent listening skills and the ability to communicate clearly. Ability to adapt and communicate effectively with diverse public. Ability to manage your time and assignments. Skill in: Thinking quickly and independently in emergency situations that require multiple decisions for action. Coordinating computer systems to access and enhance information provided to responders. Operation of multiple and complex telephone, radio, and computer equipment/systems. This position is eligible for a combined signing and retention bonus in the amount of $5,000.00*; $1,250.00 will be paid with the first paycheck and the remaining $3,750.00 on the new hires fourth paycheck. To qualify for the bonus, candidates must start prior to January 2, 2024. *Bonuses are available to any newly recruited Call Taker candidate and are subject to all applicable tax withholdings. *This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function. Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status. Review the full job description by clicking HERE. Compensation The starting hourly rate is $24.4647. Salary range during initial training is $4,240.47 to $5,411.97 per month for a 173.33 hour work month. Hourly rate is increased to $28.1342 upon completion of police dispatch training (about 6-12 months, Public Safety Dispatcher I); and $29.5411 upon completion of fire dispatch training (which usually occurs within the first two years of employment, Public Safety Dispatcher II). Dispatchers may also earn up to an additional 6% of their base salary when they obtain their intermediate certification and 11% of their base salary when they obtain their advanced certification through DPSST. At the top step with possession of an advanced certification, a Public Safety Dispatcher II can expect to earn over $91,000.00 per year. For those currently possessing DPSST Certification as a Telecommunicator, certificate pay begins upon hire date and will receive an additional: 6% - for Intermediate certification. 11% - for Advanced certification. Out of State Certified applicants will receive certification pay as soon as certification is granted by DPSST. Lateral certified applicants with 36 months or more experience begin at pay step 2 - $25.6867 per hour. Hours will increase to 182.50 per month after the initial training period. Excellent County benefit package when eligible. This position is available immediately. This position is eligible for a combined signing and retention bonus in the amount of $5,000.00*; $1,250.00 will be paid with the first paycheck and the remaining $3,750.00 on the fourth paycheck. To qualify for the bonus, candidates must start prior to January 2, 2024. *Bonuses are available to any newly recruited Call Taker candidate and are subject to all applicable tax withholdings. Minimum Qualifications High school diploma or GED equivalent; Must be 18 years of age by hire date; Must accurately type a minimum of 42 words per minute. BENEFITS: Our robust health plan is offered at a minimal cost of $90 per month, which includes an innovative on-site clinic, pharmacy, and wellness and wellbeing services. Additionally, we include life insurance, retirement (PERS), generous paid time-off (14-18 hours/month to start, pro-rated for part-time), holidays, and professional development opportunities. Please click HERE for full benefit details. Candidates that successfully complete all phases of the recruitment process will be referred to the department for review on March 31, 2023. Initial phone interviews will take place in April. Necessary Special Requirements Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended. Must pass a driving record review and criminal history background. A current driver's license, state of issue, and date of birth are required . Candidates who wish to be considered for this position must include an accurate driver's license number, state of origin, and date of birth in the Supplemental Question portion of the application. To qualify for employment with the 9-1-1 Service District, candidates must: Pass a drug screening; a hearing and vision exam; a thorough background, employment, and criminal history investigation; and a psychological examination. Possess or obtain all required state certificates and licenses within the probationary period, and maintain thereafter: Certification as an Oregon Department of Public Safety Standards and Training (DPSST) Basic Telecommunicator, Emergency Medical Dispatcher and Emergency Fire Dispatcher. CPR and First Aid certification. Law Enforcement Data System (LEDS) certification. Physical Requirements : Must meet the physical requirements as outlined in Oregon Administrative Rule 259-008-0011. Most work in this classification series occurs under a stressful, high activity office environment where concentration and focus are required for long periods of time. There is often little opportunity to talk to co-workers. Work is performed in an area with moderate noise and lighting fluctuations with restrictions to the workstation. Excellent County benefit package when eligible. Deschutes County offers eligible employees a comprehensive health care package that covers medical, prescription, dental, and vision coverage for employees and their eligible dependents at a minimal cost of $90 per month. Coverage becomes effective the first of the month following 1 month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, Deschutes County provides a generous and comprehensive benefits program to eligible employees. Employer paid benefit offerings include: Life Insurance for employee and dependents Accidental Death and Dismemberment Insurance Long-term Disability Insurance Employee Assistance Program Retirement Program through Oregon PERS Time Management Leave Employee paid voluntary benefit offerings include: 125 Flexible Spending Program 457 Deferred Compensation Program Supplemental Life and Accident Insurance To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits. Closing Date/Time: 3/31/2023 11:59 PM Pacific
CHARLESTON COUNTY, SC
Charleston, SC, United States
Description The position will be responsible for general maintenance, monitoring, troubleshooting, and repair of the County's parking facilities. No benefits are associated with this Temporary Position HIRING HOURLY: STARTING $15.00 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities * Extensive monitoring and interaction with the Parking Access Revenue Control System (PARCS) to maximize performance and potential revenues, including routine maintenance and diagnosis of any hardware/software issues. * Extensive computer knowledge is required, as the candidate will utilize various programs/applications throughout the shift. * Actively engaging in custodial duties including but not limited to restrooms, trash removal, sweeping and other duties as assigned. * Recommend to parking management any changes that would result in a smoother operation. * Provide excellent customer service skills while maintaining a safe environment for citizens, visitors, and employees to Charleston County. (ex. Communication via CCTV, Phone, E-mail and Orally) * Perform the duties of CSR I to include filling out daily Shift Reports. * Cash handling-must be able to operate a cash register. * Must be able to work flexible shifts. Minimum Qualifications Position requires a high school diploma, GED or minimum of 2 years customer service experience, supplemented with one year trades work experience in custodial, cash handling, and call center disciplines. Parking Experience is preferred. Knowledge, Skills and Abilities Position requires extensive walking and standing throughout the shift. Must possess a valid SC driver's license, or the ability to obtain one upon acceptance of the position is preferred. Applicant will be required to drive various County vehicles. The employee must be able engage in both sedentary tasks and strenuous activities requiring the lifting of over 40 lbs. Must be able to work in different weather environments and around vehicles. Must be available to work in Emergency Activations. Applicant will be subject to a criminal background check.Closing Date/Time:
Description The position will be responsible for general maintenance, monitoring, troubleshooting, and repair of the County's parking facilities. No benefits are associated with this Temporary Position HIRING HOURLY: STARTING $15.00 OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY Duties and Responsibilities * Extensive monitoring and interaction with the Parking Access Revenue Control System (PARCS) to maximize performance and potential revenues, including routine maintenance and diagnosis of any hardware/software issues. * Extensive computer knowledge is required, as the candidate will utilize various programs/applications throughout the shift. * Actively engaging in custodial duties including but not limited to restrooms, trash removal, sweeping and other duties as assigned. * Recommend to parking management any changes that would result in a smoother operation. * Provide excellent customer service skills while maintaining a safe environment for citizens, visitors, and employees to Charleston County. (ex. Communication via CCTV, Phone, E-mail and Orally) * Perform the duties of CSR I to include filling out daily Shift Reports. * Cash handling-must be able to operate a cash register. * Must be able to work flexible shifts. Minimum Qualifications Position requires a high school diploma, GED or minimum of 2 years customer service experience, supplemented with one year trades work experience in custodial, cash handling, and call center disciplines. Parking Experience is preferred. Knowledge, Skills and Abilities Position requires extensive walking and standing throughout the shift. Must possess a valid SC driver's license, or the ability to obtain one upon acceptance of the position is preferred. Applicant will be required to drive various County vehicles. The employee must be able engage in both sedentary tasks and strenuous activities requiring the lifting of over 40 lbs. Must be able to work in different weather environments and around vehicles. Must be available to work in Emergency Activations. Applicant will be subject to a criminal background check.Closing Date/Time:
CA STATE HOSPITALS
Atascadero, California, United States
Job Description and Duties The 12 MONTH TAU/INT Student Assistant (Music Therapy Intern) will be directed by a designated Rehabilitation Therapist (Music): Board Certified Music Therapist and Internship Director, MT-BC in the Rehabilitation Therapy Services at the Department of State Hospitals - Atascadero (ASH). **Applicants possessing experience with adult psychiatric patients and/or prison inmates are preferred. Expectations for entering the internship are including but not limited to: • Completion of coursework towards a degree in Music Therapy with the anticipated completion of a bachelor’s degree from an American Music Therapy Association (AMTA) accredited college or university. • Learn to gather information on the patients assigned through attendance in shift changes, treatment teams, group observation, patient interview, chart review, and consultations. Patient caseload will be assigned by supervisor. • Learn to organize, plan, and conduct rehabilitation therapy treatment groups. Groups will follow recovery principles, recognizing and integrating the patient’s strengths, interests, and therapeutic goals. • Attend and may participate in interdisciplinary treatment teams and other clinical meetings as assigned and/or requested. • Prepare and present a case study to the rehabilitation therapy service. Follow this link for additional details: California Department of State Hospitals-Atascadero Muisc Therapy Internship Program *Minimum qualifications will be verified prior to being scheduled for an interview. Please provide proof of minimum qualifications with your application submission, which may include a copy of your unofficial college transcripts . MINIMUM QUALIFICATIONS: Proof of application for, or enrollment as a student in, an appropriate college or university program. *If it is determined that an applicant does not meet the minimum qualifications, the applicant’s name may be removed from the eligibility list. You will find additional information about the job in the Duty Statement . Working Conditions This position requires you to work within the Secured Treatment Area (STA). This is a 12-month temporary appointment. Effective October 1, 2021, in accordance with California Department of Public Health (CDPH) State Public Health Order of August 5, 2021, all workforce members in DSH state hospitals are required to be fully vaccinated with a COVID-19 vaccination regimen. Prior to your first day, you will be required to fill out a COVID-19 Vaccination Consent Form. In accordance with the CDPH State Public Health Order of January 25, 2022, hospital workforce members currently eligible for booster doses must have received their booster dose following the below guidelines: If you are fully vaccinated, you must provide verification of a booster dose for COVID-19 no later than March 1, 2022 or prior to your start date (whichever occurs first). If you are not fully vaccinated, you have the option to receive a vaccine from one of the State Hospitals prior to your start date. If you are not fully vaccinated and choose to complete a request for an exemption, you must submit this exemption and receive approval prior to your start date. If you are not yet eligible for a booster, you must be in compliance no later than 15 days after the recommended timeframe for receiving the booster dose. All State Hospital Locations Please note that start dates will be dependent upon if and when proof of vaccination or exemption requirements are submitted timely and approved. Face Coverings While working on-site, employees must follow current face covering guidance as issued by CDPH. Minimum Requirements You will find the Minimum Requirements in the Class Specification. STUDENT ASSISTANT Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-345900 Position #(s): 455-501-4870-902 Working Title: Student Assistant - Music Therapy Intern Classification: STUDENT ASSISTANT $2,786.00 - $3,063.00 A Salary range shown is the minimum and maximum for a full-time appointment. Salaries for part-time and/or intermittent appointments may vary. $2,982.00 - $3,278.00 B Salary range shown is the minimum and maximum for a full-time appointment. Salaries for part-time and/or intermittent appointments may vary. $3,188.00 - $3,509.00 C Salary range shown is the minimum and maximum for a full-time appointment. Salaries for part-time and/or intermittent appointments may vary. $3,412.00 - $3,755.00 D Salary range shown is the minimum and maximum for a full-time appointment. Salaries for part-time and/or intermittent appointments may vary. # of Positions: 1 Work Location: San Luis Obispo County Job Type: Student Assistant Facility: DSH - Atascadero Department Information The Department of State Hospitals - Atascadero (ASH) is a secure public sector hospital providing inpatient forensic services for mentally ill adult males who are court committed throughout the State of California. Located on the central coast of California, the Department of State Hospitals - Atascadero is in the vicinity of destination locations such as San Luis Obispo, Paso Robles and Morro Bay, with easy access to beautiful beaches, serene natural settings and many historical landmarks. We invite you to join our professional and talented Department Website: http://www.dsh.ca.gov/Atascadero Special Requirements You MUST provide proof of application for, or enrollment as a student in an appropriate College/University program. You MUST provide a copy of your unofficial transcripts. You MUST submit your resume and cover letter. You MUST submit two letters of recommendation. Additional Information - Audition Application Packet When applying, please contact Tara Brinkman, Music Therapy Intern Director, for additional information about the “Audition Application Packet” that is required when applying for this position. Tara Brinkman - Tara.Brinkman@dsh.ca.gov Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/3/2023 Who May Apply This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of State Hospitals Attn: DSH - Atascadero Employment Office PO Box 7005 Atascadero , CA 93423-7005 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of State Hospitals DSH - Atascadero Employment Office 10333 El Camino Real Atascadero , CA 93422 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Other - You MUST provide proof of application for, or enrollment as a student in an appropriate College/University program. Other - You MUST provide a copy of your unofficial trancripts. Other - You MUST submit you resume and cover letter. Other - You MUST submit two letters of recommendation. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.dsh.ca.gov/Atascadero Hiring Unit Contact: DSH-Atascadero Employment Office (805) 468-3384 ASHEmployment@dsh.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Stephan Saunders (805) 468-2007 Stephen.Saunders@dsh.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. ADDITIONAL APPLICATION REQUIRMENTS All interested candidates must submit a Standard State Application Form (STD. 678), with original signature, and indicate Student Assistant- Music Therapy Intern AND 455-501-4870-902 AND JC#345900 in the Examination/Job Title Section AND Y ou MUST provide proof of application for, or enrollment in an appropriate College/ University program AND you MUST provide a copy of your unofficial transcripts AND you MUST submit two letters of recommendation AND you MUST sumbit your resume and cover letter. *Applications postmarked on the final filing date will be accepted. Scanned, copied or faxed applications will not be accepted. *Applications will be screened and only the most competitive will be offered an interview. *Any limited-term appointments may transition into a permanent appointment. ADDITIONAL INFORMATION Selected candidates will be required to submit to a criminal history review utilizing Live Scan fingerprinting. This position requires candidates to pass a Medical Evaluation. You will be required to submit to a Medical Evaluation and receive clearance prior to being hired. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/3/2023
Job Description and Duties The 12 MONTH TAU/INT Student Assistant (Music Therapy Intern) will be directed by a designated Rehabilitation Therapist (Music): Board Certified Music Therapist and Internship Director, MT-BC in the Rehabilitation Therapy Services at the Department of State Hospitals - Atascadero (ASH). **Applicants possessing experience with adult psychiatric patients and/or prison inmates are preferred. Expectations for entering the internship are including but not limited to: • Completion of coursework towards a degree in Music Therapy with the anticipated completion of a bachelor’s degree from an American Music Therapy Association (AMTA) accredited college or university. • Learn to gather information on the patients assigned through attendance in shift changes, treatment teams, group observation, patient interview, chart review, and consultations. Patient caseload will be assigned by supervisor. • Learn to organize, plan, and conduct rehabilitation therapy treatment groups. Groups will follow recovery principles, recognizing and integrating the patient’s strengths, interests, and therapeutic goals. • Attend and may participate in interdisciplinary treatment teams and other clinical meetings as assigned and/or requested. • Prepare and present a case study to the rehabilitation therapy service. Follow this link for additional details: California Department of State Hospitals-Atascadero Muisc Therapy Internship Program *Minimum qualifications will be verified prior to being scheduled for an interview. Please provide proof of minimum qualifications with your application submission, which may include a copy of your unofficial college transcripts . MINIMUM QUALIFICATIONS: Proof of application for, or enrollment as a student in, an appropriate college or university program. *If it is determined that an applicant does not meet the minimum qualifications, the applicant’s name may be removed from the eligibility list. You will find additional information about the job in the Duty Statement . Working Conditions This position requires you to work within the Secured Treatment Area (STA). This is a 12-month temporary appointment. Effective October 1, 2021, in accordance with California Department of Public Health (CDPH) State Public Health Order of August 5, 2021, all workforce members in DSH state hospitals are required to be fully vaccinated with a COVID-19 vaccination regimen. Prior to your first day, you will be required to fill out a COVID-19 Vaccination Consent Form. In accordance with the CDPH State Public Health Order of January 25, 2022, hospital workforce members currently eligible for booster doses must have received their booster dose following the below guidelines: If you are fully vaccinated, you must provide verification of a booster dose for COVID-19 no later than March 1, 2022 or prior to your start date (whichever occurs first). If you are not fully vaccinated, you have the option to receive a vaccine from one of the State Hospitals prior to your start date. If you are not fully vaccinated and choose to complete a request for an exemption, you must submit this exemption and receive approval prior to your start date. If you are not yet eligible for a booster, you must be in compliance no later than 15 days after the recommended timeframe for receiving the booster dose. All State Hospital Locations Please note that start dates will be dependent upon if and when proof of vaccination or exemption requirements are submitted timely and approved. Face Coverings While working on-site, employees must follow current face covering guidance as issued by CDPH. Minimum Requirements You will find the Minimum Requirements in the Class Specification. STUDENT ASSISTANT Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-345900 Position #(s): 455-501-4870-902 Working Title: Student Assistant - Music Therapy Intern Classification: STUDENT ASSISTANT $2,786.00 - $3,063.00 A Salary range shown is the minimum and maximum for a full-time appointment. Salaries for part-time and/or intermittent appointments may vary. $2,982.00 - $3,278.00 B Salary range shown is the minimum and maximum for a full-time appointment. Salaries for part-time and/or intermittent appointments may vary. $3,188.00 - $3,509.00 C Salary range shown is the minimum and maximum for a full-time appointment. Salaries for part-time and/or intermittent appointments may vary. $3,412.00 - $3,755.00 D Salary range shown is the minimum and maximum for a full-time appointment. Salaries for part-time and/or intermittent appointments may vary. # of Positions: 1 Work Location: San Luis Obispo County Job Type: Student Assistant Facility: DSH - Atascadero Department Information The Department of State Hospitals - Atascadero (ASH) is a secure public sector hospital providing inpatient forensic services for mentally ill adult males who are court committed throughout the State of California. Located on the central coast of California, the Department of State Hospitals - Atascadero is in the vicinity of destination locations such as San Luis Obispo, Paso Robles and Morro Bay, with easy access to beautiful beaches, serene natural settings and many historical landmarks. We invite you to join our professional and talented Department Website: http://www.dsh.ca.gov/Atascadero Special Requirements You MUST provide proof of application for, or enrollment as a student in an appropriate College/University program. You MUST provide a copy of your unofficial transcripts. You MUST submit your resume and cover letter. You MUST submit two letters of recommendation. Additional Information - Audition Application Packet When applying, please contact Tara Brinkman, Music Therapy Intern Director, for additional information about the “Audition Application Packet” that is required when applying for this position. Tara Brinkman - Tara.Brinkman@dsh.ca.gov Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/3/2023 Who May Apply This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of State Hospitals Attn: DSH - Atascadero Employment Office PO Box 7005 Atascadero , CA 93423-7005 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of State Hospitals DSH - Atascadero Employment Office 10333 El Camino Real Atascadero , CA 93422 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Other - You MUST provide proof of application for, or enrollment as a student in an appropriate College/University program. Other - You MUST provide a copy of your unofficial trancripts. Other - You MUST submit you resume and cover letter. Other - You MUST submit two letters of recommendation. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.dsh.ca.gov/Atascadero Hiring Unit Contact: DSH-Atascadero Employment Office (805) 468-3384 ASHEmployment@dsh.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Stephan Saunders (805) 468-2007 Stephen.Saunders@dsh.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. ADDITIONAL APPLICATION REQUIRMENTS All interested candidates must submit a Standard State Application Form (STD. 678), with original signature, and indicate Student Assistant- Music Therapy Intern AND 455-501-4870-902 AND JC#345900 in the Examination/Job Title Section AND Y ou MUST provide proof of application for, or enrollment in an appropriate College/ University program AND you MUST provide a copy of your unofficial transcripts AND you MUST submit two letters of recommendation AND you MUST sumbit your resume and cover letter. *Applications postmarked on the final filing date will be accepted. Scanned, copied or faxed applications will not be accepted. *Applications will be screened and only the most competitive will be offered an interview. *Any limited-term appointments may transition into a permanent appointment. ADDITIONAL INFORMATION Selected candidates will be required to submit to a criminal history review utilizing Live Scan fingerprinting. This position requires candidates to pass a Medical Evaluation. You will be required to submit to a Medical Evaluation and receive clearance prior to being hired. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/3/2023
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision, the Senior Donor and Member Services Associate serves as a strategic and analytical partner to the Senior Director of Advancement Services. The incumbent performs a variety of administrative and technical duties related to the processing of transactions for philanthropic gifts, memberships, and campus events into the University’s constituent database, Raiser’s Edge. • Provides comprehensive knowledge of regulations pertaining t