115 Customer Service jobs

Position Information TRANSFER/VOLUNTARY DEMOTION/FREENAME/RETIREE EXTRA-HELP You should be in this announcement if you are a permanent, probationary, or former Sonoma County employee and want to complete an application for transfer, voluntary demotion, freename, or retiree extra-help opportunities. For County of Sonoma regular, probationary, or former employees, Human Resources maintains lists for job classes where there are individuals who meet the criteria and refers these lists to hiring departments when departments have vacancies in accordance with the Civil Service Rules and other policy or programs as applicable. TRANSFER/VOLUNTARY DEMOTION Transfer/Voluntary Demotion Opportunities If you see that Human Resources is recruiting for a position where you would like to be considered for transfer/voluntary demotion, or is soliciting transfer/voluntary demotion applications through some kind of communication channel, you may submit an application. You may also submit applications for these opportunities at any time with or without a current vacancy or solicitation. Employees: submit an application to this announcement and complete the supplemental questions; and will have to meet the below criteria. Transfer Criteria You must be a permanent or probationary County of Sonoma employee; and you may transfer to the same classification you currently hold; or you can transfer to a closely related* classification provided the A-step of the classification is within 4% (up or down) of the A-step of your current classification, AND you meet the minimum qualifications of the classification. (See definition below for closely related.) Voluntary Demotion Criteria You must be a permanent or probationary county employee; and you may voluntarily demote to a class in which you've previously held probationary or permanent status in; or to a closely related* class with a lower salary range AND in which you possess the minimum qualifications. Transfer/Voluntary Demotion Process Employees submit application materials for EACH job class they wish to be on a list for. Human Resources staff reviews the application and the classification(s) in which you have submitted your request for transfer/voluntary demotion and determines your eligibility. Human Resources notifies you if your request for transfer/voluntary demotion has been approved. If approved, Human Resources places you on a transfer/voluntary demotion list for the approved classification(s) for 6 months. When 6 months expires, it is the employees responsibility to contact Human Resourcesto request an extension; Human Resources will NOT automatically renew. Human Resources does not notify candidates when six months expires. If you wish to extend your eligibility for another six months, you must contact HumanResources to make the request. As vacancies occur, Human Resources refers your application materials as requested by departments and/or in conjunction with regular employment certifications for the classification in which you have submitted your application for. Human Resources does NOT notify you if you have been referred to a department. Departments have the discretion to interview candidates referred to them who are transfer/voluntary demotion candidates unless otherwise required by County policy or Civil Service Rules. Once referred to departments, the departments will be responsible for communicating with and coordinating candidates directly. FREENAME Freename Opportunities The Civil Service Rules provides regular employees who were either laid off or resigned in good standing or are current regular employees, within five (5) years after the separation date, the opportunity to be placed on a "Freename" list to be considered for reappointment in a class the individual formerly occupied, or in a lower level class in the same series. Additionally, regular employees who have received official layoff notice may request to be considered for appointment to closely related* classes that have the same or lower salary range from the date they receive their layoff notice for as long as 90 days beyond their layoff effective date, and a regular employee who has voluntarily demoted within two (2) years from the demotion may request reappointment to the class from which he/she demoted. Eligible employees may submit applications at any time with or without a current vacancy, job announcement, or solicitation. Employees: submit an application to this announcement and complete the supplemental questions; and must meet the criteria of freename eligibility in accordance with Civil Service Rules. Free Name Process Employees submit application materials for EACH job class they wish to be on a freename list for. Human Resources staff reviews the application and the classification(s) in which you have submitted your request and determines your eligibility. Human Resources notifies you if your request for freename status has been approved. If approved, Human Resources places you on a freename list for the approved classification(s) for 6 months. When 6 months expires, it is the employee's responsibility to contact HumanResources to request an extension; Human Resources will NOT automatically renew. Human Resources does not notify candidates when six months expires. If you wish to extend your eligibility for another six months, you must contact Human Resources to make the request. As vacancies occur, Human Resources refers your application materials as requested by departments and/or in conjunction with regular employment certifications for the classification in which you have submitted your application for. Human Resources will notify you if you have been referred to a department. Departments must interview freename candidates. Once referred to departments, the departments will be responsible for communicating with and coordinating candidates directly. RETIREE EXTRA-HELP Retiree Extra-Help Opportunities Many Sonoma County retirees are uniquely qualified to step right in to extra-help positions with little or no training, and bring valuable knowledge and experience. Departments frequently ask if there are retirees interested in working vacation and leave relief coverage, part-time hours, and specific projects. Government Code 31680.3 limits retiree extra-help to 960 hours per fiscal year. The extra-help employment must begin no later than five (5) years after the retirement date. Sonoma County retirees may be re-employed as extra help in the same class, a previously held class, or a lower level class in the same series. Government code prohibits the County of Sonoma from hiring retirees as extra-help if, during the 12-month period prior to the appointment, the retiree received unemployment insurance payments arising out of prior County of Sonoma employment. PLEASE NOTE: Effective January 1, 2013, new legislation has set new parameters for individuals returning to County employment on a temporary basis which applies to "retiree extra-help." Prior to submitting your "retiree extra-help" application, please review the "Returning to work after retirement" section of the Sonoma County Employee Retirement Association website found at http ://scretire.org/Retired/Working-After-Retirement Retiree Extra-Help Process Retirees submit application materials for EACH job class they wish to be on a retiree extra-help list for. Human Resources staff reviews the application and the classification(s) in which you have submitted your request and determines your eligibility. Human Resources notifies you if your request for retiree extra-help status has been approved. If approved, Human Resources places you on a retiree extra-help list for the approved classification(s) for 6 months. When 6 months expires, it is the retiree's responsibility to contact Human Resources torequest an extension; Human Resources will NOT automatically renew. Human Resources does not notify retirees when six months expires. If you wish to extend your eligibility for another six months, you must contact HumanResources to make the request. As retiree extra-help positions become available occur, Human Resources refers your application materials as requested by departments for the classification in which you have submitted your application for. Human Resources will not notify you if you have been referred to a department. Once referred to departments, the departments will be responsible for communicating with and coordinating with retirees directly. Hard Copy (Paper) Application Submittal Human Resources encourages employees to use the online process, but if that is not available or desirable, employees may submit paper applications, but must also submit a cover letter describing their desire to be considered for transfer, voluntary demotion, freename, or retiree extra-help including the list of classifications they desire to be considered for. Employees can contact Human Resources to request the application materials. To begin the process of applying for a transfer, voluntary demotion, freename, or as retiree extra-help, please click on the "Apply" link located at the top of this announcement. Human Resources Department 575 Administration Drive, Suite 116B, Santa Rosa, CA 95403 (707)565-2331 Hours: Monday-Friday, 8:00 a.m.-5:00 p.m. *Closely Related Class Definition "Closely related class" means any class which has been designated by the Human Resources Director to have sufficiently similar duties and minimum qualifications to make a change of status compatible with Merit Systems Standards.

The Fragrance Advisor is a critical role on the sales floor as he/she is on the front line and the direct link between the Product and the Customer. DFS Fragrance Advisors deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The role of the Fragrance Advisor is to adhere to and achieve high quality of retailing standards. The Beauty Advisor will act as a representative of DFS and will strive for maximum sales results and excellent quality of customer service. Key Responsibilities: •Provide high quality customer service. •Achieve and exceed sales targets. •Quickly and accurately ring and process sales transactions in accordance with company cash handling procedures as well as Customs policies and procedures. •Perform various non-selling duties-receiving merchandise, housekeeping, inventory control, and prices changes Key Requirements: **This position requires open availability and flexible scheduling between 6:00 a.m. opening to 12:30 a.m. closing shifts** •Ability to communicate effectively to provide excellent customer service. •Ability to work in a fast-paced, high pressure environment. •1-2 years of retail experience with accurate and quick transaction handling. •Must be available to work during store operating hours of 6:00 a.m. - 12:30 a.m. •Bilingual in Mandarin and English preferred.

Job Details Level : Entry Job Location : Jupiter Airlines - Los Angeles, CA Salary Range : Undisclosed Job Category : Customer Service Duties and Responsibilities Job Summary: Responsible to greet and assist customers and ensure proper documentation and communication, internally and externally, for Export and import operations. Duties and Responsibilities: Prepare documentation, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel for visual inspection and quality control. Notify Customer on the Onboard confirmation, Checking Master Airway Bill (MAWB) of shipments for departure and arrival at the destination. Provide assistance to customers on quotations. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted with the Airlines Data capture AWB information into Magaya system. Print cargo labels. File maintenance of all pertinent documents and records. Prepare various reports (Sales Report, Weekly Billing report) Follow specific procedure codes to the airlines, including procedure when Goods are delivered by trucking company. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age and Working weekends with little or no supervision. Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide proof of the legal right to work in the United States Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of freight handling procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

Position Summary Employee is responsible for the direct oversight of an assigned work team/area on a designated account and/or on a designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met. Essential Duties Achieve operational performance and service goals. Provide assistance to front-line employees in performing functional tasks. Interpret policies, procedures and contract bargaining agreement. Ensure shift schedules are complete in advance. Ensure all call offs are covered. Manage daily schedules, including employee breaks and meal periods Accommodate increased/decreased client staffing requests. Maintain daily shift report for managers. Perform basic administrative and payroll functions (as required). Maintain communication with Shift Managers to monitor and maintain optimum staffing levels. Effectively coach, counsel and discipline employees. Conduct Safety and Quality audits. Responsible for the movement of personnel between work areas. Work with Safety Quality Manager to ensure the safety, security and quality of the operation. Set positive, professional examples for the workforce. Ensure front-line employee compliance with all safety, security and compliance and quality standards and procedures established by the Company, Client and Regulatory Agencies. Establish and maintain effective communication and working relationships with passengers, co-workers, dispatchers, supervisors, managers, clients, etc. comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and Regulatory Authorities. Perform other duties as assigned. *Job may be modified at any time. Minimum Requirements High School Diploma or GED Some college course work or equivalent experience preferred 2 years customer service experience Must be 18 years of age or older Must submit to and pass a drug screen. Must meet all the requirements to receive required airport security badge and customs seal, including a successful completion of a background check and 10 year work history. Location Los Angeles, CA 90045 US (Primary) ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

Essential Job Functions/Public Service Officer: Communicate effectively over law-enforcement radio channels while initiating and responding to radio communications, often under adverse conditions. Communicate verbally and effectively by listening to people and by giving information, directions and commands. Conduct visual and audio monitoring of jail for extended periods of time. Gather information in criminal investigations by interviewing and obtaining the statements of victims, witnesses, suspects and confidential informants. Manage interpersonal conflicts to maintain order. Operate an emergency vehicle during both the day and night, while exercising due care and caution in congested traffic and in unsafe road conditions and environmental conditions such as fog, smoke, rain, ice and snow. Perform law-enforcement functions while working rotating shifts and unanticipated overtime. Perform tasks that require lifting, carrying or dragging people or heavy objects while performing limited law-enforcement functions. Perform searches of persons that involve touching and feeling to detect potential weapons and contraband. Prepare investigative and other reports, including sketches, using appropriate grammar, symbols and mathematical computations. Read and comprehend rules, regulations, policies, procedures and the law for purposes of ensuring appropriate PSO behavior/response and performing activities involving the public. Subdue resisting subjects using hands and feet while employing defensive tactics maneuvers of approved nonlethal weapons. Public Service Officer - Job Description: Dispatch and Teletype System/Law Enforcement Information Network (L.E.I.N.) This is a two-person operation. These work stations are generally manned by a Corporal with a police Cadet assisting. They monitor a four-channel radio system and the business-alarm panel, receive calls from the desk officers, dispatch police units and log the calls/incidents in the complaint log and radio log. They provide ambulance and wrecker calls upon request from field units. They make L.E.I.N. checks for patrol units, enter and cancel "wanted" persons, vehicles and warrants as well as check stolen or recovered property through the system. They sometimes must answer telephone calls from citizens because of an overload on desk officers. Switchboard/Complaint Desk This work station is generally manned by one or more employees, depending on demands or calls coming into the desk. There are times when the duty Lieutenant must delay his other responsibilities to answer telephone calls at the desk. The police PSO assigned to the desk could write complaints at the desk and on very limited basis over the telephone, during peak periods. Complaint copies must also be separated for the various bureaus as directed. Much of a Public Service Officer's time will be taken up in the detention area and caring for prisoners. The booking, printing, mugging, receipt of property and paperwork involved in the intake will be assigned to one of the Public Service Officers from desk/dispatch area. The PSO will be required to maintain inventory of prisoner meals, feed prisoners (a one-hour task for each meal) and see that the cells are properly cleaned. He will make prisoner inspection every hour as required by the department of Corrections. On weekends and holidays he/she is expected to clean lobby, desk and dispatch section. A PSO has many other miscellaneous duties, including fingerprinting for citizenship papers and employment clearances. Traffic Bureau Periodically, a PSO from Records may be assigned to the Traffic Bureau to assist in the following: Compile accident data. Maintain accident/violation spot maps. File accident reports. Research engineering files. Maintain abandoned auto file. Detective Bureau (D.B.) Periodically, a Public Service Officer may be assigned to the Detective Bureau to assist in the following: File complaints, fingerprint cards, post clearance slips on crimes or post D.B. teletypes. Work on D.B. crime status charts or graphs. Photograph and print indexing. Cross check file for intelligence data. Youth Bureau Periodically, a Public Service Officer may be assigned to the Youth Bureau to assist in the following: Recording and filing of case reports. Type appointments to parents and juveniles. Type records of juveniles taken into custody. Disposition of cases. File jacket returns from court. Case clearance slips to Records Bureau. Support Division The Support Division usually has two Public Service Officers assigned; their duties would include: One PSO permanently assigned to property and evidence responsibility. The process of maintaining records, storage and disposition of property and evidence requires very precise control and is best served under the responsibility of one individual. A PSO can be assigned to the afternoon shift to better serve the public and department. This employee will assist in the filing of complaints by sections, traffic citations and other Bureau services; he/she will assist in providing gun registrations, public vehicle operators license applications, vendor license applications. Qualifications Citizen in the United States of America Age at least 18 years of age High School graduate or equivalent (G. E. D.) A valid Michigan Motor Vehicle Operator's or Chauffeur's License Good moral character - traffic and criminal records will be examined Must pass pre-employment process which includes background investigation, psychological exam, and physical. Physically and mentally able, with or without reasonable accommodation, to perform all of the established duties and responsibilities related to the position Ability to successfully complete the basic training curriculum as determined by the Taylor Police department Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.

The San Mateo County Department of Child Support Services is looking for a Customer Service Specialist to answer telephone calls from customers and use available resources to answer inquiries. The Specialist will identify and determine solutions to problems that customers may have, accurately document key information from each callusing the computer,verify existing case data to ensure correct case processing, and identify and solve problems and refer cases to a Child Support Analyst for additional action, as appropriate. The Specialist will also provide clerical support and conduct outbound calls as needed. The successful candidate will join an energetic and effective customer service team, which is focused on providing clear, consistent and accurate information to customers in a friendly and helpful manner. THE IDEAL CANDIDATE In addition to the required knowledge, skills and abilities listed below, the Department seeks a bright, flexible, energetic person who possesses the following: At least two years of experience providing the highest quality of customer service at a call center. Experience working in a call center or a child support agency isa plus. Advance proficiency with desktop systems, Microsoft Office Suite (Word andExcel),and web-based applications. Ability to type at a minimum speed of 35 WPM. Ability to quickly learn and analyze rules, regulations, policies and procedures involved in customer service in a child support environment and relay the information to customers in a clear, accurate and highly professional manner. Ability to deal tactfully, courteously and effectively with callers under difficult circumstances. Ability to sit for long periods of time and communicate with the public primarily by extensive use of telephones. Possession of excellent hearing and manipulative skills to operate a telephony system. Excellent written and oral communication skills including excellent telephone skills to communicate courteously, efficiently, and accurately over the phone. Fluency inSpanish (read, speak,write)is preferred but NOT required for this position. THE DEPARTMENT The Department of Child Support Services serves the public by ensuring that children receive financial support to which they are legally entitled. The Department also serves taxpayers by helping families remain self-sufficient and recouping aid to families with dependent children from non-custodial parents. The Department is committed to providing timely, competent and professional services that are cost-effective and respond to community needs. The Department's Call Center is a fast-paced and unpredictable environment where Call Center Specialists will be accepting a high volume of calls from both custodial and non-custodial parents with questions about their cases. The Call Center is located in Redwood City, California, and operates from Monday through Friday, from 8:00 AM to 5:00 PM. NOTE :This is a limited term, at-will position not to exceed 3 years. Limited Term employees receive full medical and dental benefits, similar to regular employees, and a portable 401(a) plan. However, the eligible list generated from this recruitment may be used to fill future vacancies, including classified, unclassified, term, full-time, part-time, temporary and extra help vacancies. Information for current county employees : Current and regular San Mateo County Employees who are interested in this assignment must submit an application and compete in the recruitment process. If you are successful in the recruitment and are being considered for the assignment, HR will work directly with you and/or your department for options. Please note that there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. Knowledge of: Rules, regulations, policies and procedures involved in customer service in a child support environment; techniques for dealing with the public, in person and over the telephone, often when relations may be confrontational or strained; case management techniques; automated computer systems and a working knowledge of a word processing software package; proper spoken and written business English. Skill/Ability to: Deal tactfully, courteously and effectively with callers under difficult and/or strained circumstances; express ideas effectively orally and in writing; simultaneously work on multiple detailed tasks with frequent interruption; use initiative and sound independent judgment within established guidelines; interpret, apply and explain complex rules, policies and procedures; operate a computer and other office equipment for extended periods. Application/Examination This is a limited term recruitment. Anyone may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination will consist of a scored relevant Training and Experience (T&E) (weight: pass/fail) based solely on the candidates' responses to the supplemental questions. Passing application materials will be reviewed after the final filing date and well-qualified candidates will be contacted by the department for an interview. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Tentative Recruitment Schedule Final Filing Date: December 18, 2018 Departmental Interviews: TBD At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer. Analyst: Christina Chan(120518) (Child Support Customer Service Specialist - E431) Application Instructions To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.

General Responsibilities Instant Return Manager provides active support and works closely with IRRs and IRR-Ls as they welcome returning customers and help facilitate the closing of rental agreement in a positive manner while leaving a strong customer service impression on the customer. On a day-to-day basis Instant Return Manager (IRM) manage, lead, coach, and work with their team of IRRs to make sure that we are providing the highest level of quality and excellent customer service. The IRM together working with IRRs are responsible for ensuring that returning customers are welcomed and appreciatively greeted while also providing attentive, courteous, and expeditious service as our customers make a variety of connections at the airport. Additionally, IRMs will serve as the second level of escalation for customer issues and will assist/coach IRRs to quickly and independently resolve a wide variety of issues the customer might experience with their rental experience and by leveraging Hertz's proven customer service tools and methods they create the best possible rental experience for our customers. The IR M works closely with our third-party vendor(s) and the Ultimate Choice Lot Manager to successfully implement the replenishment model. IRM will work closely with the Operations Director to maintain accurate metrics and to utilize them for the continuous improvement of the operations. Mandatory Requirements To be an IRM you need: Commitment to developing and learning a wide variety of skills so that you can advance to higher levels at Hertz A desire to grow with Hertz including a willingness to live and work in a number of different cities throughout the United States A deep desire to work with and lead others as a team to build a business that is both fast paced and continually improving An ability to manage all aspects of the rental car business from Customer Experience, Sales, Fleet Management, Maintenance, Vehicle Service, Vehicle Replenishment and Financial Analysis An ability to remain level headed and calm with both customers and employees as you assist them through challenging situations An ability to be a Hertz Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty Skills Strong management, coaching, communications, interpersonal relationship, customer service, problem solving, fleet management, and quality assessment skills Strong planning and logistical skills An Associate's Degree required, and a four-year degree is preferred for this role 3 - 5 Years management experience in rental car market Preferred Requirements Hertz is a Drug-Free Workplace

Job Details Level : Entry Job Location : Mercury Air Cargo (AVION) - Los Angeles, CA Salary Range : $15.70 Hourly Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

The Assistant Director will be an experienced, organized, decisive, and innovative leader with the highest degree of integrity, leadership, and professionalism, as well as strong interpersonal skills and excellent judgment. OC Public Works is divided into two branches with an assistant director overseeing Customer Services and Engineering Services (the Assistant Director for Engineering Services also includes the title of County Engineer and requires professional engineering registration in California or the ability to obtain registration). The monthly salary range for the incoming Assistant Director of OC Public Works is $10,429.47-$19,779.07; placement within this range is dependent upon qualifications. If you are interested in this outstanding opportunity, please apply online at www.bobmurrayassoc.com . Contact Ms. Valerie Phillips at (916) 784-9080 should you have any questions. Deadline for first review of resumes: December 27, 2018.

We Service Private Jets! Are you a people person who enjoys working outdoors? Are you looking for a job with variety? Does working in the Business Aviation industry interest you? As an Air Concierge, you will provide ground support and customer service for crew members and their passengers. We are looking for individuals to join Signature Flight Support's dynamic global service team. Expectations: Deliver a proactive, personalized service experience to private and business aviation clientele. Greet incoming aircraft and assist with coordinating crew and passenger requests, such as baggage handling and ground transportation. Escort crew and passengers to and from the aircraft. Ensure the safety and security of crewmembers, passengers and aircraft in accordance with the airport's and Company's safety and security protocols. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice, and newspapers. Resolve customer requests, questions, and concerns regarding the Company's services or products. Shuttle customers to and from airport terminal and local hotels, as needed. Perform other duties as assigned. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal and written communication skills. Must possess a valid state Driver's License. Previous customer service experience preferred. An Equal Opportunity Employer M/F/Disability/Vet

Job Details Level : Entry Job Location : Mercury Air Cargo (LAX3) - Los Angeles, CA Salary Range : $15.70 Hourly Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

This job announcement was amended on August 21, 2018. The POST Dispatcher Test T-score minimum requirement has been changed to 48 from 52. The County of SanMateo,Office of Public Safety Communicationsislooking for positive, professional, mature, enthusiastic, flexible and responsible individuals for 911 CommunicationsCalltaker positions. 911 Calltakers perform a variety of telephone and computer aided operational duties in performing call taking of law enforcement, fire, and emergency medical dispatch (EMD) calls, and other public service agency calls including non-emergency and business-related calls. 911 Communications Calltaker is an entry level classification. It is distinguished from 911 Communications Dispatcher I in that latter also performs radio responsibilities in addition to call taking. Additionally, the incumbent in the 911 Communications Dispatcher I is expected to learn the more difficult or responsible duties typically assigned to the position in the next higher class of 911 Communications Dispatcher II. In order to promote to the 911 Communications Dispatcher Series, incumbents in the 911 Communications Calltaker classification must apply for the position when it is available and successfully pass recruitmentand examination for said position. Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency. No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help. Both will be depending on your calm, firm voice and direction until help can arrive. Using state-of-the-art equipment and training, you'll provide the excellent service and security people have come to expect from San Mateo County Public Safety Communications. To be considered for this position, you must have: Completed the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) with a minimum T-score of 48 within one year of date of application OR taken and passedthe 'CritiCall'exam withinone year of date of application. All applicants are responsible for obtaining and submitting their own test scores at the time of application.For candidates seeking alocal resource for testing, please contact TheSouth Bay Regional Public Safety Training Consortium (The Academy) at www.theacademy.ca.gov and self-enroll to take the required test prior to applying for this position.Test dates are limited so please contact The Academy as soon as possible. South Bay Regional Public Safety Training Consortium San Mateo, CA: 650-574-6466 San Jose, CA: 408-270-6458 Please note, you must register online at www.theacademy.ca.gov for a test session. NOTE: The Dispatch Academy certification does NOT satisfy the testing requirement. For more information about the County of San Mateo Office of Public Safety Communications, visit our website at http://911.smcgov.org . Qualifications Education and Experience: Any combination of education and experience that would likely provide the knowledge, skills and abilities is qualifying. A typical way to qualify is a minimum of one year experience with customer service contact. Knowledge of: English language, spelling, grammar and punctuation. Customer service and interpersonal communications principles. Computer operation and use in office and Communications Center environments. Basic principles in communicating by means of face-to-face contact, telephone and/or data terminals. Various resources within the County in order to provide referrals to the public and public safety agencies. Skill/Ability to: Speak, read and write English clearly. Communicate clearly and concisely, in English, both orally and in writing. Comprehend, interpret, relay and document information via telephone, computer software/ data terminals or other related technology. Screen and interpret general data and filter relevant information. Learn and operate Computer Aided Dispatch (CAD) Systems and other related technology. Read and interpret various mapping devices and relaying pertinent information. Work under pressure, exercising good judgment and common sense while making sound decisions in emergency situations. Perform multiple tasks simultaneously. Listen, understand and relay of information via telephone and in person. Remain calm and controlled under stressful periods while projecting a professional demeanor. Establish and maintain positive and courteous working relationships with customers, the community and co-workers. Work with the Communications Center team while maintaining assigned job responsibilities and duties. Anticipate and adapt to fluctuating workloads in the Communications Center. Communicate and receive constructive feedback and opinions to affect change. Access and refer to information using available resources. Read, interpret, understand and follow written and oral instructions and/or information. Remain seated for long periods of time. Read and interpret text/data on electronic screen or computerprintouts and variety of maps. Hear in a noisy environment while communicating via telephone or face to face. Other requirements of the position: Successfully complete a pre-employment medical examination and be subject to polygraph testing. Follow strict drug use standards and guidelines. Possess good moral character and psychological suitability as determined by a thorough background investigation, including fingerprinting and psychological evaluation. Be willing to work day, swing, graveyard, rotating, holiday, and weekend shifts. Be willing to work 12 to 16 hours per day. Be willing to accept overtime assignments, including last minute spontaneous mandatory assignments. Application/Examination Anyone may apply. Proof of completion of either the POST Dispatcher Test with a minimum T-Score of48 OR passing scores on the "CritiCall"exam within the last year must be attached at the time of application. Responses to the supplemental questions must also be submitted. A resume will not be accepted as a substitute for the required application materials. This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. All exams will be given in San Mateo County, California, and applicants must participate at their own expense. At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Opportunity Employer. HR Contact:Mandy Singh(0122018) (911 Communications Calltaker) Application Instructions To learn more about the position and/or to apply, please click the link below. If link is not available, please read the information above for detailed instructions on how to apply.

Receptionist - Admin Assistant PURPOSE: To provide telephone and administrative support for front office and staff. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Manage variety of documents, many highly confidential. May write reports, letters, and memos. • Answer phones - screen/handle routine and/or non-critical items. • Maintain department calendar, meetings, etc. • Photocopy documents, as required. Process incoming and outgoing mail, open, stamp, and sort for priorities. Distribute and / or handle items not requiring executive's attention. • Coordinate and process general administrative work for required signatures. • Maintain office supplies, refreshments etc. • Perform other duties as assigned. EDUCATION/EXPERIENCE: Required high school Diploma and / or GED equivalent. Minimum 2 years administrative experience with research responsibilities, which would provide the applicant with desired skills, knowledge and ability required to perform the job. SKILLS, PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Ability to be friendly, courteous, tactful and maintain composure in dealing with customers and co-workers. Must possess good communication, organizational and problem-solving skills. Working knowledge of business procedures and letter and report formats. Ability to type accurately and maintain confidentiality of work items at all times. Manual dexterity and eye-hand coordination are necessary. Mental alertness is necessary to ensure accurate and thorough completion of work activities. Requires the ability to sit for prolonged periods and the ability to operate related equipment such as computer, calculator, copier, fax machine, etc. Working conditions consist of a temperature-controlled office; noise level in work environment is usually moderate. The above statements are intended to describe the general nature of the work performed by employees assigned to this position. This description assists in ADA compliance, and is not intended for any other purpose such as compensation. All employees must comply with company policies and applicable laws. Management retains the right to assign additional duties periodically and the discretion to add or change the duties of this position any time. Doty Bros. is an Equal Opportunity Employer.

We Service Private Jets! Are you a people person who enjoys working outdoors? Are you looking for a job with variety? Does working in the Business Aviation industry interest you? As an Air Concierge, you will provide ground support and customer service for crew members and their passengers. We are looking for individuals to join Signature Flight Support's dynamic global service team. Expectations: Deliver a proactive, personalized service experience to private and business aviation clientele. Greet incoming aircraft and assist with coordinating crew and passenger requests, such as baggage handling and ground transportation. Escort crew and passengers to and from the aircraft. Ensure the safety and security of crewmembers, passengers and aircraft in accordance with the airport's and Company's safety and security protocols. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice, and newspapers. Resolve customer requests, questions, and concerns regarding the Company's services or products. Shuttle customers to and from airport terminal and local hotels, as needed. Perform other duties as assigned. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal and written communication skills. Must possess a valid state Driver's License. Previous customer service experience preferred. An Equal Opportunity Employer M/F/Disability/Vet

Our Exciting Work Environment Los Angeles International Airport (LAX) is the world's fifth busiest passenger airport and ranks sixth in air cargo tonnage handled. Approximately 80 passenger carriers and 20 cargo carriers serve LAX, including all major airlines. There are nine terminals with more than 140 aircraft parking spots for commercial airlines. DNC Travel Hospitality Services operates casual dining concepts in four terminals such as Wolfgang Pucks, Farmers Market, Skewers, Coffee Bean and Tea Leaf and more The Opportunity Seeking experienced cashiers who excel at guest service and enjoy working in a fast paced restaurant environment at one of our LAX locations. The perfect candidate will have the ability to be flexible, pleasant and display a positive attitude with guests and co-workers while also being able to accurately ring up merchandise and product in an efficient manner. You will need to be comfortable approaching guests to offer service and sell products and also be a willing team member to help complete tasks like stocking and cleaning the store. Ability to provide excellent guest service to the traveling public Properly records all transactions via the point of sale system and informs guests of amount owed. Collects the proper money for retail and food & beverage items; processes credit card or determines correct change for guests. Accounts for all transactions; maintains accurate cash count and balance banks at end of shift Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Business Operations Americas - Customer Relations Associate GRADE: B - HOURLY PAY RANGE $13.50 TO $22.91 MISSION STATEMENT Singapore Airlines delivers exceptional, World-class customer service through any SIA channel to all our customers CRITIAL ACCOUNTABILITIES: Accurate and timely response and resolution to customer concerns through usage of company systems. Assist AME Call Center deliver proper passenger reservation information through escalation reviews, monitoring, and call calibrations. Apply SIA Policy and Procedures to provide customers with a world class experience on Singapore Airlines MAJOR ACTIVITIES: o Apply optimal customer servicing through various company communication channels with focused attention to clear, concise and well-organized plain English language writing skills when responding to the SIA customer. o Participate in trainings online or instructor-led / designated disciplines to maximize opportunities to support passenger sales and customer service. o Assist through escalation practices to coach relevant parties with company processes and operational procedures o Highlight relevant processes and operational procedures requiring streamlining for customer servicing or workflow efficiencies o Work to achieve performance targets designated by Local Management o Willingness to address/apply efficient solutions to a wide range of customer concerns in a courteous and efficient manner o Ability to focus on relevant concerns while under pressure and communicate clear actions for accurate and timely resolutions o Promote professional working relationships within SIA Departments and Call Centers through all communication sources o Perform additional duties as assigned by Supervisory staff or SIA Management o Administrative duties include responsible, timely attendance notifications as designated by HR, and assisting to compile relevant team servicing data QUALIFICATIONS / REQUIREMENTS: o Efficient time management skills o Working knowledge of Microsoft Office 365 and IBM Connection Cloud o Amadeus Altea Reservations Desktop (ARD) / Customer Management (CM) skills - preferred o Customer service experience - a plus o High school education or similar - preferred o Willing to work weekends, overtime and work patterns as required

Job Details Level : Entry Job Location : Mercury Air Cargo (AVION) - Los Angeles, CA Salary Range : $15.70 Hourly Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

General Responsibilities The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles. The key responsibilities and accountabilities are: Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner Provide the customer with an invoice and a full explanation of their charges Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location. Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation. Check fuel level and mileage and clearly explain final charges to the customer Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed. Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines To carry out any other duties requested by the managers/Team Leaders. Keep work area organized and free of clutter Mandatory Requirements Educational Background: High School Diploma or equivalent Basic Qualifications: Passion for customer service and attention to detail - Goes the extra mile A minimum of one year of sales or customer experience in a high volume or service oriented environment Proven strong sales and closing skills and the ability to friendly, engaging manner Basic computer proficiency Must be able to: Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team. 100% customer focus, with proven experience within a customer facing environment Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time Lift up to 45 pounds EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

The 18-months Graduate Development Program provides an unparalleled opportunity for young leaders to grow and develop their leadership skills through personalized, experiential training under the expert guidance of function managers, coaches & mentors throughout DFS. The unique aspect of the DFS Graduate Development Program is the rotational nature where Management Trainees are given the opportunity to gain diverse exposure into Store Operations, Merchandising and Marketing, developing them to be a versatile and agile leader. Management Trainees are assigned with departmental responsibilities including special assignments and projects, with hands-on exposure to an extensive range of departments and categories. During these rotations, key skills are established and will anchor Management Trainees in their Retail Management career. Management Trainees are groomed to assume leadership role with global placement opportunities in Store Operations, Merchandising or Marketing, depending on business needs, performances and individual aspiration. Key Responsibilities: Key Requirements: Qualifications Bachelor Degree/ Masters Degree in any discipline English and any other second language Second language in Chinese will be an advantage Competencies Strong passion for Luxury Retail Internationally mobile Strong interpersonal skills with a special sensitivity to working in a multicultural environment Ability to manage ambiguity and complexity Excels in learning, with ability to learn on the fly Polished presentation skills

Do you want a career where you can truly make a difference? The Lake County Health Department and Community Health Center is one of the largest human service providers in Lake County. We live our mission each day, promoting the health and well-being of all who live, work, and play in Lake County. If you are passionate about giving back and ready to be a part of an innovative team, we are looking for you! About the Role: Implements organization-wide efforts to ensure that quality improvement (QI) efforts are developed and managed using a data driven focus that sets priorities for improvements aligned with strategic priorities. The Continuous Quality Improvement Specialist works with the Continuous Quality Improvement Coordinator to plan, organize, and direct personnel and work processes of the quality improvement program and assures staff orientation, training and use of QI principles and techniques. Maintains responsibility for the quality management system (QMS), planning and executing quality improvement efforts, and measuring intervention metrics. Researches and develops QI training programs that focus on enabling the workforce to achieve improvements with priority health concerns. Maintains a detailed understanding of and can skillfully use the techniques of system design, process improvement, project management, quality improvement, and outcomes measurement... Location: 3010 Grand Avenue, Waukegan IL Hours: Monday - Friday (9:00am - 5:00pm) Skills and Experience Assists programs with the development, tracking, implementation, and evaluation of the Health Department’s Quality Management System (QMS), to include the continuous assessment and reporting of program elements and recommendations for improvement. Measures and assesses business unit and program Key Performance Indicators (KPIs) in conjunction with coordinators and staff. Maintains an expertise in utilizing various quality improvement techniques and tools, as appropriate. Communicates known QI activities to the Continuous Quality Improvement Coordinator and assures documentation of all QI activities. Identifies best practices and evidence-based strategies to improve services. Develops, organizes, and analyzes data from all programs to identify improvement actions as part of the quality improvement process. Actively improves the culture of continuous quality improvement throughout the organization to ensure that agency goals are effectively and efficiently met. Assists with systematizing the development and implementation of policies and procedures, which reflect continuous quality improvement. Promotes culture of quality improvement with staff, clients, and administration. Systematically applies and teaches the science and theory of project management to achieve results on time and within budget. Participates, as warranted, in committees, work groups, and task forces to assess, implement, and improve services. Education, Qualifications, and Certification: Master's degree in Public Health, Healthcare Quality, Safety or Administration, Psychology, or related field. Directly related experience may be substituted for the required degree, on a year-for-year basis. At least 2 years of recent healthcare or clinical experience. Quality improvement/process improvement experience preferred. Registered Nurse or other licensed clinician preferred. About the Perks: Lake County offers a competitive salary and benefit package with performance-based incentive plans. We also offer flexible working hours, and a comprehensive wellness and training program. Visit the Health Department page to get additional information on why you should work for us. To learn more about our community impact and to see some of our employees please review this short video . Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer.

General Responsibilities The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel needs. The key responsibilities and accountability are: Effectively communicate and offer ancillary products and services to enhance customer's travel experience. Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells. Achieve personal sales goals while supporting the goals of the team. Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience. Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures Qualify and process customer rentals with accuracy and attention to detail. Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction. Resolve customer issues and concerns professionally using effective customer service techniques. Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines. Mandatory Requirements Educational Background: High School Diploma or equivalent Professional Experiences: A minimum of one year of sales or customer experience in a high volume or service oriented environment Passion for customer service and attention to detail - Goes the extra mile Proven strong sales and closing skills and the ability to friendly, engaging manner Motivated to achieve and exceed targeted goals Knowledge: Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems Proficiency in English Must be able to: Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Have the competitive drive and confidence to succeed in a commission-based environment. Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills. Demonstrate sales, professionalism and interpersonal skills. Show a high level of ownership, accountability and initiative. Show proven experience of working well within a team. Work flexible shifts including weekends and holidays; and work overtime as required. Work outdoors during all weather conditions. Stand for long periods of time. Physical Requirements: Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required. Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. EEO/AA: Females/Minorities/Disabled/Vets EEO Statement Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Introduction Applications in this recruitment are screened on a weekly basis. This recruitment may be used to fill both open and promotional vacancies in various County departments as they arise, subject to specific position requirements. In order to qualify for this recruitment, the required degree must be obtained by date of appointment.  If you are in your final semester, please apply. *Temporary/Extra Help assignments are limited to working 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. Upon successful completion of a foreign language proficiency exam, an additional 5% bilingual pay will be paid to employees who use a second language on a regular basis in the normal course of business. Click   here for more information on Spanish bilingual opportunities.  POSITION INFORMATION Placer County Health and Human Services is currently recruiting for permanent and extra-help/temporary positions in the classification Client Services Practitioner I (Master Degree Social Worker/Clinician) for case management assignments in the Adult System of Care, Children's System of Care and Public Health divisions. This is an entry level position and applicants are encouraged to include relevant education and a description of professional social work and/or child welfare experience when responding to the supplemental questionnaire. Your application materials and assignment preference(s) may be used by the hiring authority when selecting candidates to interview. Client Services Practitioners perform a broad spectrum of duties ranging from providing direct services/case management support to those faced with difficult situations, emotional stresses, or significant changes in their lives to clinically diagnosing emotional, behavioral or mental health disorders in individuals. Not only do Client Services Practitioners assist individuals to cope with the situation at hand, they advocate for them and seek out valuable resources and other means of support for the affected person(s). DEFINITION To provide responsible and professional social services and/or clinical treatment of an advanced nature to a variety of clients with identified needs including clients with mental health concerns, diagnosed mentally ill clients, substance abusers and/or clients who are homeless; to provide counseling to individuals and groups; to perform crisis intervention as appropriate; to participate in the development and implementation of various treatment and outreach services; to investigate, supervise and to place minors in need of protective services; to provide outreach engagement; to develop, coordinate and monitor community-based programs; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the entry level class in the Client Services Practitioner series.  This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series.  Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level class.  Since this class is typically used as a training class, employees may have only limited or no directly related work experience.  Employees work under general supervision while learning job tasks. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from a program supervisor or other designated management position.   May receive technical and functional supervision from a Senior Client Services Practitioner. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and administer long or short term treatment plans requiring comprehensive professional knowledge with the goal of improving or restoring individual or family functioning; may include clinical treatments and may determine appropriate method of treatment intervention including program modification. Participate in and/or conduct comprehensive individual and family psychosocial assessments for problem identification and diagnosis; determine acuity of need and recommend appropriate program placement; provide crisis counseling to include authorization for 72-hour emergency in-patient admission as necessary. Prepare and present clinical and/or case management documentation for review by multi-disciplinary team; provide on-going consultation and systematic support for the team in its implementation of treatment programs and individual treatment plans and/or case management. Investigate, intervene and provide a variety of professional services to children or other special needs clients, in circumstances in which the client's physical or emotional welfare is involved including cases of neglect, emotional/behavioral problems, physical/mental disabilities, child welfare, court services, or other conditions that may adversely affect the client. Participate in and/or conduct group, family and individual therapy to include marital and/or family counseling as appropriate to effect positive rehabilitation, solutions, and/or life improvements. Provide highly skilled professional services in counseling, adult and child protective services, family services, community organization, social research and related areas. Perform case management duties including treatment plan monitoring, advocacy, referral and linkage to other needed services and crisis interventions; establish and maintain casework records and documents in accordance with departmental and statutory regulations and procedures; and prepare relevant correspondence and reports, including court reports and/or testimony. Provide outreach, education, and professional consultation to the community, the general public, as well as public and private agencies; conduct training workshops and/or presentations to clients, care providers, community groups, referrals, and the general public. Provide operational oversight of residential facilities or community-based programs to include the administration of budgets as assigned; prepare grant proposals and reports and monitor program activities and expenditures. Conduct home visits; transport clients; and assist with client's financial, budget and daily living activities as appropriate. Develop, maintain and participate in an inter-agency and community networking/referral system; evaluate client needs relative to appropriate program referrals; maintain close communication with contract providers and community service agencies to ensure treatment plan and client needs are being met in a successful manner. Build and maintain positive working relationships with co-workers, other County employees, community resources, clients, and the general public utilizing principles of effective customer service. Perform related duties as assigned. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Experience: One year of providing mental health services, social service casework or counseling is desirable. Training: A Master's degree from an accredited college or university with major course work in social work, psychology or counseling, which meets the eligibility requirements for licensure as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT) or Licensed Professional Clinical Counselor (LPCC) by the State Board of Behavioral Science Examiners must be obtained by date of appointment. License or Certificate: May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.  KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of social work as related to providing mental health, substance abuse services and treatment, child and adult protective services and the multi-disciplinary approach to treatment. Principles and practices used in the development of community-based programs providing treatment and social services. Accepted criteria for clinical diagnosis of emotional and mental disturbances as well as normal and abnormal emotional and mental development to include growth, development and living relationships. Develop and implement community-based programs in treatment and social service; coordinate and monitor program activities to ensure compliance with program outcomes. Principles and practices of casework, including objectives, clinical diagnosis and appropriate documentation. Psychosocial, family, individual and group therapy and counseling treatments and prevention strategies. Physical, social, mental and substance use disorders impact on individual personality and behaviors. Role of social service agencies, both public and private. Legal and regulatory issues related to the operation and delivery of a variety of client services to individuals and groups of all ages and special needs. Crisis intervention and conflict resolution practices, including management of assaultive behavior, and principles of social work related to child protective services and adult services, risk and safety assessments. Standard and accepted investigative and interviewing techniques and methods. Principles used in preparing grant proposals. Modern office procedures, practices and methods as well as designated computer hardware and software and its applications. Standard and accepted English usage, spelling, punctuation, and grammar in both oral and written forms. Ability to: Understand and carry out a variety of complex oral and written instructions in an independent manner. On a continuous basis, know and understand all aspects of the job and observe safety rules and practices; intermittently review work papers, reports and special projects; identify and problem solve client issues; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; explain applicable department policies and procedures to applicants and clients. On a continuous basis, sit for long periods of time or while driving; intermittently walk, stand, bend, squat, kneel while retrieving or returning files, documents and supplies and making copies; walk, stand, bend, squat, kneel, climb or twist while conducting home/site visits or transporting client; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to observe and assess physical condition and living environment of client; and lift moderate weight. Identify and conceptualize multiple cause situations and possible consequences; evaluate potential treatment/solutions; determine and initiate most effective course of action. Relate effectively and positively with assigned clients to establish trust and rapport; display empathy. Coordinate and prioritize work and timelines effectively for self and others. Work with various cultural and ethnic groups in a tactful and effective manner. Obtain relevant information through interviews, observations, and the application of standard research methodologies. Perform mathematical calculations accurately to include routine statistical analysis. Use a personal computer and office equipment necessary for successful job performance. Work weekend and evening shifts as needs of program and/or clients require. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant's education, training and experience will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the eligible list. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S.  For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph) and/or be bonded. Additionally, positions in law enforcement classifications, and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification.  For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please visit our website at: http://www.jobaps.com/placer/sup/abfreenames.asp EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. BENEFITS The following information represents benefits currently available to permanent Placer County employees and may be subject to change.  It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view benefits for Professional bargaining unit Closing Date/Time: Continuous

Hallmark Aviation is seeking ARMENIAN to provide service to our exceptional international airlines at LAX ariport. Job Duties Perform a broad range of duties depending on location and service demands while delivering a high quality product Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Skills Common sense and organized Mental capacity to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: ARMENIAN Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds Required Skills English proficient, ARMENIAN speaking a plus! Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

Job Details Level : Entry Job Location : Mercury Air Cargo (JAL) - Los Angeles, CA Salary Range : $15.70 Hourly Job Category : Customer Service Duties and Responsibilities Prepare documentation prior to flight arrival, review, organize, make copies and distribute accordingly. Coordinate check-in with warehouse personnel. Travel to Airport Operational Area (AOA) to meet flight upon arrival and retrieve documents. Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility. Provide assistance to customers arriving to retrieve their documents and freight. Collect and secure the appropriate charges and document method of payment. Process "Customs Out" (proof of delivery) for every transaction before the customer's departure. Assist in completion of MAWBS for over-the-counter shipments. Confirm all bookings are accepted Confirm TSA mandatory screening. Confirm Dangerous Goods have been checked within aircraft limits. Data capture AWB information into airline system(s). Manifest flight based on information received from the warehouse. Print cargo pallet message, deadload and NOTOC and deliver to the aircraft. File maintenance of all pertinent documents and records. Prepare various reports (Irregularity Report, Weekly Import Statistics) Follow specific procedure for Dangerous Goods shipments when received, including procedure when Dangerous Goods are abandoned by consignee. Answer telephone and respond to incoming calls. Demonstrate diligence required to maintain security under the Airport Police, Transportation Security Administration (TSA) and United States Customs/Border Protection (USCBP) Regulations. You will challenge any and all persons not displaying an airport I.D. badge within a Mercury warehouse or any Airport Operational Area. (AOA). Maintain records and appointments necessary for employment on the airport such as: airport badge appointments, USCBP interviews or other government required meetings. Qualifications Minimum Requirements: Must be at least 18 years of age Must possess clean driving record and valid driver's license (10-year DMV print-out required) Must provide 10 years background employment/education information Must provide proof of the legal right to work in the United States such as: passport, birth certificate or work permit/visa. Physical Demands/Working Environment: Must be able to lift up to 50 lbs. Tolerate moderate to loud levels of noise within the work environment Stand and remain standing for periods up to 3 hours without sitting Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours. Knowledge, Skills & Abilities (Desired): Typing skills with ability to type a minimum of 35 wpm. English proficiency (e.g., reading, writing, speaking, listening) Mental abilities (e.g., visual observation and identification, mental rotation) Interpersonal skills (e.g., customer service, dependability) Work values (e.g., responsibility, honesty, integrity) Knowledge of basic arithmetic and mathematics Comprehension of airway bill import procedures and government regulations Attention to detail and organization skills Ability to follow instructions from supervisor or lead agent Ability to work as an effective team member Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA). Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task. This job description is a summary of duties for which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.

Position Summary Employee is responsible for the direct oversight of an assigned work team/area on a designated account and/or on a designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met. Essential Duties Achieve operational performance and service goals. Provide assistance to front-line employees in performing functional tasks. Interpret policies, procedures and contract bargaining agreement. Ensure shift schedules are complete in advance. Ensure all call offs are covered. Manage daily schedules, including employee breaks and meal periods Accommodate increased/decreased client staffing requests. Maintain daily shift report for managers. Perform basic administrative and payroll functions (as required). Maintain communication with Shift Managers to monitor and maintain optimum staffing levels. Effectively coach, counsel and discipline employees. Conduct Safety and Quality audits. Responsible for the movement of personnel between work areas. Work with Safety Quality Manager to ensure the safety, security and quality of the operation. Set positive, professional examples for the workforce. Ensure front-line employee compliance with all safety, security and compliance and quality standards and procedures established by the Company, Client and Regulatory Agencies. Establish and maintain effective communication and working relationships with passengers, co-workers, dispatchers, supervisors, managers, clients, etc. comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and Regulatory Authorities. Perform other duties as assigned. *Job may be modified at any time. Minimum Requirements High School Diploma or GED Some college course work or equivalent experience preferred 2 years customer service experience Must be 18 years of age or older Must submit to and pass a drug screen. Must meet all the requirements to receive required airport security badge and customs seal, including a successful completion of a background check and 10 year work history. Location Los Angeles, CA CA 90045 US (Primary) ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

Position Summary Employee is responsible for the direct oversight of an assigned work team/area on a designated account and/or on a designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met. Essential Duties Achieve operational performance and service goals. Provide assistance to front-line employees in performing functional tasks. Interpret policies, procedures and contract bargaining agreement. Ensure shift schedules are complete in advance. Ensure all call offs are covered. Manage daily schedules, including employee breaks and meal periods Accommodate increased/decreased client staffing requests. Maintain daily shift report for managers. Perform basic administrative and payroll functions (as required). Maintain communication with Shift Managers to monitor and maintain optimum staffing levels. Effectively coach, counsel and discipline employees. Conduct Safety and Quality audits. Responsible for the movement of personnel between work areas. Work with Safety Quality Manager to ensure the safety, security and quality of the operation. Set positive, professional examples for the workforce. Ensure front-line employee compliance with all safety, security and compliance and quality standards and procedures established by the Company, Client and Regulatory Agencies. Establish and maintain effective communication and working relationships with passengers, co-workers, dispatchers, supervisors, managers, clients, etc. comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and Regulatory Authorities. Perform other duties as assigned. *Job may be modified at any time. Minimum Requirements High School Diploma or GED Some college course work or equivalent experience preferred 2 years customer service experience Must be 18 years of age or older Must submit to and pass a drug screen. Must meet all the requirements to receive required airport security badge and customs seal, including a successful completion of a background check and 10 year work history. Location Los Angeles, CA CA 90045 US (Primary) ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

About Our Job Denver International Airport is the 20th-busiest airport in the world and the 5th-busiest airport in the United States, serving 61.4 million passengers last year and generating more than $26 billion for the region annually. DEN is the largest and newest commercial airport in the United States and consists of 15 million square feet of built environment. Reporting to the Executive Vice President & Chief Commercial Officer, this position is a key member of the leadership team and is responsible for leading the airport's concessions team. This position manages a division of 14 employees responsible for carrying out DEN's concessions program development and administration functions. This is an extraordinary opportunity for a highly skilled leader who is committed to excellence and thrives in a fast paced, dynamic environment. The Senior Director for Concessions works with the entire airport community, internal and external business partners and stakeholders, and employees. DUTIES: Provides oversight to concessions development and analysis, concessions administration, and concessions tenant design and construction, leveraging external consultants as needed to support all aspects of the program Fosters an atmosphere of execution in order to deliver on DEN's concessions master plan Develops and establishes concessions standards, procedures, systems and guidelines for DEN. Provides expertise, consultative guidance and direction for the executive team. Represents the organization's positions, initiatives and interests with a focus on the delivery of superior customer service; ensures staff is sufficiently knowledgeable and dynamic regarding customer service protocols. Provides expert advice on concessions matters to internal and external stakeholders. Makes short and long-term precedent-setting decisions impacting multiple functional and operational areas. Working with the EVP and outside advisors, establishes the strategic initiatives, goals, and objectives within the division and measures performance regularly. Develops and implements strategies for optimizing performance with the goal of meeting or exceeding the established KPI performance benchmarks. Ensures all budgets remain at or below established targets. Resolves operational and management issues, makes decisions that include multiple perspectives, and solves underlying problems. Contributes to the development and implementation of section work plans based on the annual and strategic plans. Maintains current knowledge of industry trends, opportunities, and challenges. Coaches, mentors, and challenges staff. Champions continuous improvement, including devising new strategies and new opportunities. Leads staff development initiatives that include training, development and succession planning. Establishes performance expectations and standards for all levels of employees to achieve or exceed performance metrics and prepare them for the future. About You DEN is looking for a leader with demonstrated business and political acumen, sound understanding of the business practices necessary to develop a quality concessions program, results driven, has experience working with staff at all levels, and a proven track record of excellent performance in an airport concessions program. DEN is also looking for an innovative thinker, with a good understanding of the market dynamics impacting future concessions development at airports. The Ideal candidate will also have the following skills and experience: 10 years of professional experience with aviation concessions and/or related commercial experience. 5 years of relevant management experience. Articulate, confident, poised and engaged. Initiative and flexibility, with the ability to get things done while being cool under pressure. Track record for developing and maintaining trusted and effective relationships. Demonstrated ability to counsel and exhibit credibility with others. Demonstrated leadership and positive performance skills as it relates to managing staff. We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications: Bachelor's Degree in Business Administration Management, Aviation Management or a related field. Five (5) years of management level work experience in a complex corporation or airport or a related industry. Two years of management experience must include budget and fiscal oversight, evaluation of business processes, policy development and implementation, and decision-making experience with planning and organizing multiple projects, operations or functions. Two (2) years of the appropriate type and level of experience may be substituted for each required year of post-high school education. A combination of appropriate education and experience may be substituted for the minimum education and experience requirements. FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required. Snow / Emergency Duties: Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts. About Everything Else Job Profile CA0794 Senior Director Aviation To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Pay Range Pay Range $106,525.00 - $170,440.00 Agency Denver International Airport Assessment Requirement The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.

To lead and successfully implement the curriculum under the School of Service Development and the School of Beauty & Fragrances, which are strategically aligned with the Retail Operation business units. Key Responsibilities: • Partner with the division to identify training needs, design, conduct and evaluate training courses and activities under DFS University • Co-develop, implement and conduct beauty school training programs, digital tools, and videos to elevate beauty knowledge, build selling skills and enhance client experience at the point of sale. • Collaborates with the regional teams and solicits feedback to understand the education gaps and ensure that the region-specific needs are met. • Lead or roll-out learning and development project to meet business needs • Plan, organize and manage assigned training activities and projects within budget and ensure regular feedback updates to key stakeholders • Handle projects as assigned and perform any other ad hoc duties Key Requirements: • Degree holder, preferably with professional accreditation in beauty and cosmetic industry. • Minimum 5 years' solid training experience in the beauty and cosmetic industry. Significant makeup skills and facilitation skills required • Fluency in English language and other language(s) as required by location • Good interpersonal & communication skills in dealing with different levels of people • Proactive, excellent in customer service and interpersonal skill • Proficient in computer literacy • Knowledge of retailers in US, and Travel Retail is a plus

Responsible for overall duties of the overnight operation such as employee relations, counseling, client relations, FAA/TSA relations, training, payroll and scheduling. EDUCATION AND EXPERIENCE High School diploma or equivalent. Must have previous airport experience. Management experience necessary. Word, excel, outlook knowledge preferred. PERSONAL AND PHYSICAL REQUIREMENTS Treat all information as confidential. Possess the tact to deal with all levels of employees. Must be able to sit, stand, lift, and/or bend throughout shift. Must complete a pre-employment drug test Must be able to read, understand and carry out instructions in English. Must complete a pre-employment background check. Must be able to verbally direct in English. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: In the absence of the Airport Manager must be able to take over efficient management of all Airport duties such as hiring/termination, counseling, administrative duties, client relations, FAA relations, training, payroll processing, client invoicing, scheduling, and employee relations. Must be able to perform all duties when necessary. Must be familiar with all FAA regulations. Train/retrain all personnel in Airport procedures, safety procedures, and company policies and procedures. Must be familiar with all state regulations regarding hiring and termination of personnel. Complete and maintain training files Responsible for the scheduling of all airport employees insuring adequate coverage at all times In Airport Managers absence act as liaison among local airport/airline managers, FAA/TSA representatives and company. Monitor the behavior and performance of all employees. Counsel and report employees whose performance or behavior falls below company standards Perform quality assurance service audits as directed to conform to client specifications and/or procedures. Ability to analyze and trend audit results. Responsible for all FAA and company required reports Remain constantly aware of the safety needs of airport locations Responsible for monitoring paperwork. Report new hires, re-hires, terminations, and weekly payroll in a timely manner Maintain good employee relations at Airport sites. Handle employee problems in an efficient and effective manner Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. Attend meetings and inservices as required. Utilize appropriate communications channels and maintain records, reports, files as required. Adhere to company policies and procedures and participate in achievement of company objectives. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. Perform other duties as requested.

Hallmark Aviation Services has earned a reputation for providing first-rate above-the-wing ground handling services for some of the world's leading airlines. We invite you to apply and be a part of the Hallmark team to provide the ultimate service ... peace of mind . Hallmark Aviation is seeking Mandarin and Cantonese speakers to provide service to our exceptional service to INTERNATIONAL AIRLINES at LAX International Airport. Employment type: Part-time to Full-time Benefits Offered!! FLIGHT BENEFITS! MEDICAL BENEFITS! VOLUNTARY DENTAL, VISION, 401K! VACATION ACCRUAL! REFERRAL BONUS/EMPLOYEE INCENTIVES! COMPETITIVE WAGES! Job Duties Perform a broad range of duties depending on location and service demands while delivering a high quality product Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Skills Common sense and organized Mental capacity to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Chinese (Cantonese/Mandarin), Vietnamese, Tagalog Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds Required Skills English proficient, Chinese speaking a plus! Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

Hallmark Aviation is seeking Japanese speakers to provide exceptional service to our international airlines at LAX airport. Job Duties Perform a broad range of duties depending on location and service demands while delivering a high quality product Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Skills Common sense and organized Mental capacity to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Chinese (Cantonese/Mandarin), Vietnamese, Tagalog Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds Required Skills Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

Good Leadership abilities Excellent focus on Customer Service and Client Satisfaction Excellent Interpersonal Skills Excellent and Effective Communication Skills, both verbal and written. Good Listening Skills Thorough Knowledge of Baggage Services and World Tracer Able to communicate effectively, both verbally and in writing Pro-active, Forward thinking Well Organized and Strong Planning Skills Impeccable Appearance/ Business Presentation Dependable and Reliable Possess Strong Self Confidence Team Player Good standing in regards to both attendance and job performance Able to solve complex problems within the baggage service operations Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding Able to work independently Able to work overtime or varied hours Required Skills Basic Math Long periods of standing Lifting, pushing, pulling, and carrying up to 70 lbs Constant interaction with passengers and management Constant telephone and computer usage Education: High School Diploma or Equivalent

CUSTOMER SERVICE & SALES REPRESENTATIVE - CONNECT WITH OUR CUSTOMERS IN MOMENTS THAT MATTER Additional earnings potential as much as 3 times your annual base salary! Do you want to get into sales? With Avis Budget Group you will receive world-class training to help you reach your full potential. To help you succeed, our training will enhance your ability to meet sales goals and maximize your earning potential. Additionally, to assist you in taking charge of your career, we will provide educational opportunities to develop skills that will prepare you for advancement. In this role, you will contribute to the success of our company by assisting customers with their vehicle rentals while ensuring a positive and memorable customer experience. You will also be responsible for promoting and selling our additional products and services to customers. At Avis Budget Group, we help people get to where they want to be, when they need to be there. We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar and Payless - we're leading the way for the global mobility industry We're looking for the very best talent, individuals who share our passion for delivering outstanding customer service and sales and who enjoy working in a fast-paced environment. In return we offer a fast-paced and collaborative working environment, where we're committed to fostering innovation and putting the customer at the heart of everything we do. Do you want to shift your career into high gear? Avis Budget Group is a great place to work. Please apply to join us today! Requirements of the role: High school diploma or equivalent At least six months of experience in a role where sales and/or customer service is preferred Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment Sales driven, self-motivated, personable and dependable Basic computer skills to enter information into our database Valid driver's license Compensation & Benefits of the role: We provide hourly base pay PLUS an extremely lucrative commission/incentive/bonus plan. Medical, Dental, Vision & 401(k) Full training to learn the business and enhance professional skills To help expedite the application process and save you time, our application includes a Video Interview, which is a quick and simple recorded interview that will show our hiring managers how you would fit as a member of our team. On screen step-by-step instructions will guide you through the application and Video Interview process. To be considered for this role you must complete a recorded Video Interview. Drug screening is a part of our hiring process." Avis Budget is an Equal Opportunity employer - Veterans/Disabled and other protected categories The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries. This advertisement does not constitute a promise or guarantee of employment.

TURKISH SPEAKER NEEDED! Perform a broad range of duties depending on location and service demands while delivering a high quality products Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Required Skills At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required. Basic Math Skills: Adding, Subtracting, Division, and Multiplying. Common Sense, Organized, Mental capacity to make quick and rational decisions Perform a variety of duties at an airport, Customer contact and Operational services, Perform a broad range of duties depending on location and service demands while delivering a high quality product, Work assignments may involve specific tasks associated with interim postings at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals, Pulling, pushing and moving large bulky items including carts, Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items Able to lift up to 70 lbs Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures Effective communication skills and good listening skills Environmental conditions involve continuous people interaction; fast pace; exposure to high noise levels, dirt, dust, fumes, heat, cold, hazardous or toxic material; heavy crowd activity; working in confined spaces or heights frequently and for extended periods, Multi-tasking Required Experience Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures Skills Common sense and organized Able to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Turkish, Arabic, Farsi

Hallmark Aviation is seeking Mandarin, Vietnamese, and Japanese speakers to provide service to our exceptional international airlines at LAX ariport. Job Duties Perform a broad range of duties depending on location and service demands while delivering a high quality product Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Skills Common sense and organized Mental capacity to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Chinese (Cantonese/Mandarin), Vietnamese, Tagalog Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds Required Skills English proficient, Mandarin, Vietnamese, Korean and Japanese speaking a plus! Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

ARABIC SPEAKERS NEEDED! Perform a broad range of duties depending on location and service demands while delivering a high quality products Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Required Skills At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required. Basic Math Skills: Adding, Subtracting, Division, and Multiplying. Common Sense, Organized, Mental capacity to make quick and rational decisions Perform a variety of duties at an airport, Customer contact and Operational services, Perform a broad range of duties depending on location and service demands while delivering a high quality product, Work assignments may involve specific tasks associated with interim postings at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals, Pulling, pushing and moving large bulky items including carts, Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items Able to lift up to 70 lbs Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures Effective communication skills and good listening skills Environmental conditions involve continuous people interaction; fast pace; exposure to high noise levels, dirt, dust, fumes, heat, cold, hazardous or toxic material; heavy crowd activity; working in confined spaces or heights frequently and for extended periods, Multi-tasking Required Experience Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures Skills Common sense and organized Able to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Arabic

POSITION SUMMARY We currently do not have any openings, however,Âwe are accepting applications for an eligibility list. Under close supervision, responsible for operating a computer, cash register, answering the telephone, maintaining attendance records, and monitoring the entrance to the Recreation Facility. Must work up to 19 hours per week or what is provided by theÂManager. ESSENTIAL FUNCTIONS Interacts and communicates with the public and other employees in a courteous and professional manner in person and on the telephone. Operates a computer and facility management software. Collects monies, issues receipts, and operates a cash drawer in an efficient and accurate manner. Operates a multi-line telephone system with voice mail. Keeps the front desk area and equipment neat and orderly. Makes simple mathematical calculations in an efficient and accurate manner. Efficiently distributes recreational equipment and program materials to patrons. Seeks assistance from other employees and/or supervisors when needed. Accurately communicates information to assigned supervisors in a timely and useful manner. Work is performed typically standing; however, walking, bending, stooping, sitting, reaching, climbing stairs, and lifting equipment and objects weighing up to forty (40) pounds is required on an intermittent basis. Performs other duties and special projects as assigned. ESSENTIAL KNOWLEDGE AND SKILLS: Knowledge of Town and Department policies and procedures. Knowledge of customer service practices and techniques. Knowledge of occupational health and safety regulations and procedures. Skill in effective oral and written communication. Skill in resolving customer complaints and concerns. MINIMUM QUALIFICATIONS Successfully complete background investigation. ENVIRONMENTAL FACTORS AND WORKING CONDITIONS Work is performed in indoor and outdoor environments. May be performed at various locations. Closing Date/Time: Continuous

Responsible for the overall promotion of the Brand by educating the customer on the product to increase of sales, while maintaining brand image. Key Responsibilities: • Responsible for the promotion of the products assigned, to strive for maximum sales results based on selling priority indicated by DFS and the vendor. • Strive for the highest level of productivity by servicing all customers using the high standards set by DFS and the vendor. • Provide excellence in customer service consistent with DFS standards to ensure the securing of sales by demonstrating and educating the customer on the products to ensure their interest in purchase. • Perform receiving, checking, stocking, housekeeping, and visual merchandising and various duties in order to maintain effective retail operations. Maintain display and presentation standards at all times. • Develop and maintain good working and effective teamwork with co-workers and managers. • Adhere to established policies, procedures, and regulations. • Responsible for the daily maintenance of brand products. • Responsible for "pushing" the represented brand. • Effectively communicate with supervisors and managers on any issues or concerns regarding the brand. Key Requirements: • Good interpersonal and written and verbal communication skills. • Work in a fast-paced, team-oriented environment. • Ability to adapt to adversity in a high pressure environment. • Effectively communicate and work with all levels of staff and management. • Accuracy and attention to detail, with strong follow through skills. • Good problem solving skills. • Ability to work independently with minimal supervision. • Good organizational skills. • Able to work flexible hours to include holidays, weekends and nights and maintain satisfactory attendance. •*This position requires open availability and flexible scheduling between 4:45 a.m. opening though 2:15 a.m. closing shifts**

Hallmark Aviation is seeking Mandarin, Vietnamese, and Japanese speakers to provide service to our exceptional international airlines at LAX ariport. Job Duties Perform a broad range of duties depending on location and service demands while delivering a high quality product Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Skills Common sense and organized Mental capacity to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Chinese (Cantonese/Mandarin), Vietnamese, Tagalog Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds Required Skills English proficient, Mandarin, Vietnamese, and Japanese speaking a plus! Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

Hallmark Aviation is seeking Mandarin, Vietnamese, and Japanese speakers to provide service to our exceptional international airlines at LAX ariport. Job Duties Perform a broad range of duties depending on location and service demands while delivering a high quality product Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport Constant passenger & crew interaction Operate jet bridge Resolve issues with flight activity to ensure on-time departure Some cash handling transactions, manifests, and labeling Skills Common sense and organized Mental capacity to make quick and rational decisions Effective communication skills and good listening skills Able to multi-task and carry out duties in a fast-paced environment Bilingual speakers needed. Languages desired: Chinese (Cantonese/Mandarin), Vietnamese, Tagalog Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds Required Skills English proficient, Mandarin, Vietnamese, and Japanese speaking a plus! Basic Requirements At least 18yrs old, with a High School Diploma or G.E.D. English proficient, other languages may be required Basic Math Skills: Adding, Subtracting, Division, and Multiplying Computer Literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

Responsible for the overall promotion of the Brand by educating the customer on the product to increase of sales, while maintaining brand image. Key Responsibilities: 1. Responsible for the promotion of the products assigned, to strive for maximum sales results based on selling priority indicated by DFS and the vendor. 2. Strive for the highest level of productivity by servicing all customers using the high standards set by DFS and the vendor. 3. Provide excellence in customer service consistent with DFS standards to ensure the securing of sales by demonstrating and educating the customer on the products to ensure their interest in purchase. 4. Perform receiving, checking, stocking, housekeeping, and visual merchandising and various duties in order to maintain effective retail operations. Maintain display and presentation standards at all times. 5. Develop and maintain good working and effective teamwork with co-workers and managers. 6. Adhere to established policies, procedures, and regulations. 7. Responsible for the daily maintenance of brand products. 8. Responsible for "pushing" the represented brand. 9. Effectively communicate with supervisors and managers on any issues or concerns regarding the brand. Key Requirements: 1. Good interpersonal and written and verbal communication skills. 2. Work in a fast-paced, team-oriented environment. 3. Ability to adapt to adversity in a high pressure environment. 4. Effectively communicate and work with all levels of staff and management. 5. Accuracy and attention to detail, with strong follow through skills. 6. Good problem solving skills. 7. Ability to work independently with minimal supervision. 8. Good organizational skills. 9. Able to work flexible hours to include holidays, weekends and nights and maintain satisfactory attendance.**This position requires open availability and flexible scheduling between 4:45 a.m. opening though 2:15 a.m. closing shifts**

Responsible for the overall promotion of the Brand by educating the customer on the product to increase of sales, while maintaining brand image. Key Responsibilities: 1. Responsible for the promotion of the products assigned, to strive for maximum sales results based on selling priority indicated by DFS and the vendor. 2. Strive for the highest level of productivity by servicing all customers using the high standards set by DFS and the vendor. 3. Provide excellence in customer service consistent with DFS standards to ensure the securing of sales by demonstrating and educating the customer on the products to ensure their interest in purchase. 4. Perform receiving, checking, stocking, housekeeping, and visual merchandising and various duties in order to maintain effective retail operations. Maintain display and presentation standards at all times. 5. Develop and maintain good working and effective teamwork with co-workers and managers. 6. Adhere to established policies, procedures, and regulations. 7. Responsible for the daily maintenance of brand products. 8. Responsible for "pushing" the represented brand. 9. Effectively communicate with supervisors and managers on any issues or concerns regarding the brand. Key Requirements: 1. Good interpersonal and written and verbal communication skills. 2. Work in a fast-paced, team-oriented environment. 3. Ability to adapt to adversity in a high pressure environment. 4. Effectively communicate and work with all levels of staff and management. 5. Accuracy and attention to detail, with strong follow through skills. 6. Good problem solving skills. 7. Ability to work independently with minimal supervision. 8. Good organizational skills. 9. Able to work flexible hours to include holidays, weekends and nights and maintain satisfactory attendance.**This position requires open availability and flexible scheduling between 4:45 a.m. opening though 2:15 a.m. closing shifts**

Responsible for the overall promotion of the Brand by educating the customer on the product to increase of sales, while maintaining brand image. Key Responsibilities: 1. Responsible for the promotion of the products assigned, to strive for maximum sales results based on selling priority indicated by DFS and the vendor. 2. Strive for the highest level of productivity by servicing all customers using the high standards set by DFS and the vendor. 3. Provide excellence in customer service consistent with DFS standards to ensure the securing of sales by demonstrating and educating the customer on the products to ensure their interest in purchase. 4. Perform receiving, checking, stocking, housekeeping, and visual merchandising and various duties in order to maintain effective retail operations. Maintain display and presentation standards at all times. 5. Develop and maintain good working and effective teamwork with co-workers and managers. 6. Adhere to established policies, procedures, and regulations. 7. Responsible for the daily maintenance of brand products. 8. Responsible for "pushing" the represented brand. 9. Effectively communicate with supervisors and managers on any issues or concerns regarding the brand. Key Requirements: 1. Good interpersonal and written and verbal communication skills. 2. Work in a fast-paced, team-oriented environment. 3. Ability to adapt to adversity in a high pressure environment. 4. Effectively communicate and work with all levels of staff and management. 5. Accuracy and attention to detail, with strong follow through skills. 6. Good problem solving skills. 7. Ability to work independently with minimal supervision. 8. Good organizational skills. 9. Able to work flexible hours to include holidays, weekends and nights and maintain satisfactory attendance.**This position requires open availability and flexible scheduling between 4:45 a.m. opening though 2:15 a.m. closing shifts**

Responsible for the day-to-day activities of specific operation including staff, scheduling time sheets and reporting to clients. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Some supervisory/management in shift work environment experience necessary. 3. Must have proven previous supervisor/management exp. 4. Verbal and written communications skills 5. Must be 18 years of age or older. 6. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must pass pre-employment and random drug tests. 5. Must complete a criminal background check. 6. Must be able to read, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 10. Be able to resolve problem situations with passengers when necessary. PERFORMANCE RESPONSIBILITIES: 1. Must be able to perform all duties of subordinate employees when necessary. 2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies) 3. Schedule personnel daily and furnish copy to General/Ops or Account Manager. 4. Monitor employee activity and makes adjustments as needed, 5. Make sure employee follow all regulations/procedures. 6. Check In/Out sheets to insure all employees have logged in times correctly. 7. Deals courteously and tactfully with fellow employees. 8. Communicate effectively with fellow employees and client representatives. 9. Make recommendations to General Manager and/or Ops Manager regarding personnel performance. 10. Communicate safety hazards and equipment problems to General Manager/Ops Manager or Account Manager. 11. Make sure state licenses and training records are current. 12. On call 24 hours per day. 13. Report inquiries and other major incidents to General Manger/Ops Manager or Account Manager. 14. Respond to inquiries from client, staff, and passengers in a courteous manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 17. Attend meetings and inservices as required. 18. Utilize appropriate communications channels and maintain records, reports and files as required. 19. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible. 20. Adhere to company policies and procedures and participate in achievement of company objectives. 21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 22. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures. 23. Perform other duties as requested.

To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. 6. Must have prior baggage service or airline experience. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must pass a pre-employment drug test. 5. Must pass a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge . 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area. 2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored. 4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly. 5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available. 6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags. 7. Must be familiar with all FAA/Airline/Company regulations. 8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs. 9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 10. Attend meetings and in-services as required. 11. Utilize appropriate communications channels and maintain records, reports and files as required. 12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Assign daily assignments to agents and follow up to ensure duties are correct and complete. 16. Complete Supervisor Checklist daily. 17. Ensure Queues are checked and responded to each hour. 18. Ensure that all agents have been properly trained to complete daily assignments and duties. 19. Ensure that proper on hand inventories are completed correctly and completely each shift. 20. Ensure that all agents are dressed properly and professionally. 21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc. 22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly. 23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file. 24. Ensure that agents are 100% compliant on recurrent/ongoing training. 25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate. 26. Perform other duties as requested.