Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years experience in a related field Experience may substitute for education up to four (4) years Licenses or Certifications: None. Notes to Applicants Austin Energy seeks an individual to primarily serve a media and crisis communications function, working closely with Public Information & Marketing Program Manager and Communications Director to provide media strategy. This individual will sometimes act as a spokesperson for the organization and will provide training and coaching for other subject matter experts. This person would work with multiple internal and external stakeholders, building equitable, innovative and inclusive processes to inform and engage the media the and the general public. The successful candidate will be a professional with excellent diplomacy skills, and an empathetic and inclusive work philosophy. They will demonstrate the ability to focus and work well under pressure, including emergency scenarios and crisis management. They are confident with their communication skills, are highly self-motivated and curious, and develop relationships built on trust. This position will work closely with the Austin Energy Public Information team. Additional Documents Required: Please submit a writing sample and portfolio for this position. - The writing sample may include reports, news releases, articles or a related work product created by the applicant. - The portfolio of related work may include examples of communication plans, social media examples or other related work products created by the applicant. - Submit your writing sample under "Other Documents" and your portfolio under "Other Documents #2" in the Optional and Required Applicant Documents sections of the application. - Applicants missing these required documents will be considered incomplete and will not be considered Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. You must also provide proof of your professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Pay Range Commensurate Hours Monday through Friday. 8:00 a.m. to 5:00 p.m. May occasionally work evenings, weekends or holiday. Hours may change based on business needs. Job Close Date 05/06/2021 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Currently remote; New location 4815 Mueller Blvd, 78723 Preferred Qualifications Experience in media relations, including garnering earned media through building solid relationships with journalists, and relaying high-quality, consistent messaging through the media. Experience working with and presenting to stakeholders, boards, commissions, and other governmental entities. Strong organizational skillset, with a focus on project planning and management, creating outlines and timelines for campaigns Experience distilling technical data to present information in a clear and accessible manner to all audiences. Strong knowledge and understanding of current trends in digital media/social media, and how to use these resources to amplify messages and reach diverse audiences. Knowledge of equitable community engagement practices and principles. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Meets with product and service managers, provides input into appropriate advertising and promotional themes and materials, and assures quality development and production of these ideas Provides insight and guidance to strategies and materials that launch images, brands, and products/services Creates and delivers critical sales and advertising messages to various constituencies in response to competition in a deregulated marketplace Develops and maintains professional relationships with contracting agencies that supply support to Austin Energy accounts Provides marketing communication input into market segmentation and product planning Assists in developing advertising and promotion budgets Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project management, database and spreadsheet software Knowledge of marketing and sales support, product development, and brand development requirements Knowledge of graphics and copy quality development Skill in product and service development and launch Skill in copywriting and editing for various media Skill in program development, direct marketing, trade-shows, collateral production and management Ability to develop and maintain corporate image and professional relationships Ability to communicate orally and in writing Ability to understand competitive challenges facing a monopoly in transition Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years experience in a related field. Experience may substitute for education up to four (4) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience working with the news media to promote programs, preparing staff for media interviews and developing messaging. Please indicate how many years of experience you have working with the media. (Open Ended Question) * Describe your experience coordinating special events such as news conferences, workshops, community events and virtual meetings. (Open Ended Question) * Describe your training and experience in emergency and/or crisis communications. (Open Ended Question) Optional & Required Documents Required Documents Other Document Other Document #2 Optional Documents
Apr 16, 2021
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years experience in a related field Experience may substitute for education up to four (4) years Licenses or Certifications: None. Notes to Applicants Austin Energy seeks an individual to primarily serve a media and crisis communications function, working closely with Public Information & Marketing Program Manager and Communications Director to provide media strategy. This individual will sometimes act as a spokesperson for the organization and will provide training and coaching for other subject matter experts. This person would work with multiple internal and external stakeholders, building equitable, innovative and inclusive processes to inform and engage the media the and the general public. The successful candidate will be a professional with excellent diplomacy skills, and an empathetic and inclusive work philosophy. They will demonstrate the ability to focus and work well under pressure, including emergency scenarios and crisis management. They are confident with their communication skills, are highly self-motivated and curious, and develop relationships built on trust. This position will work closely with the Austin Energy Public Information team. Additional Documents Required: Please submit a writing sample and portfolio for this position. - The writing sample may include reports, news releases, articles or a related work product created by the applicant. - The portfolio of related work may include examples of communication plans, social media examples or other related work products created by the applicant. - Submit your writing sample under "Other Documents" and your portfolio under "Other Documents #2" in the Optional and Required Applicant Documents sections of the application. - Applicants missing these required documents will be considered incomplete and will not be considered Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. You must also provide proof of your professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Pay Range Commensurate Hours Monday through Friday. 8:00 a.m. to 5:00 p.m. May occasionally work evenings, weekends or holiday. Hours may change based on business needs. Job Close Date 05/06/2021 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Currently remote; New location 4815 Mueller Blvd, 78723 Preferred Qualifications Experience in media relations, including garnering earned media through building solid relationships with journalists, and relaying high-quality, consistent messaging through the media. Experience working with and presenting to stakeholders, boards, commissions, and other governmental entities. Strong organizational skillset, with a focus on project planning and management, creating outlines and timelines for campaigns Experience distilling technical data to present information in a clear and accessible manner to all audiences. Strong knowledge and understanding of current trends in digital media/social media, and how to use these resources to amplify messages and reach diverse audiences. Knowledge of equitable community engagement practices and principles. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Meets with product and service managers, provides input into appropriate advertising and promotional themes and materials, and assures quality development and production of these ideas Provides insight and guidance to strategies and materials that launch images, brands, and products/services Creates and delivers critical sales and advertising messages to various constituencies in response to competition in a deregulated marketplace Develops and maintains professional relationships with contracting agencies that supply support to Austin Energy accounts Provides marketing communication input into market segmentation and product planning Assists in developing advertising and promotion budgets Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of project management, database and spreadsheet software Knowledge of marketing and sales support, product development, and brand development requirements Knowledge of graphics and copy quality development Skill in product and service development and launch Skill in copywriting and editing for various media Skill in program development, direct marketing, trade-shows, collateral production and management Ability to develop and maintain corporate image and professional relationships Ability to communicate orally and in writing Ability to understand competitive challenges facing a monopoly in transition Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years experience in a related field. Experience may substitute for education up to four (4) years. Do you meet this requirement? Yes No * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Describe your experience working with the news media to promote programs, preparing staff for media interviews and developing messaging. Please indicate how many years of experience you have working with the media. (Open Ended Question) * Describe your experience coordinating special events such as news conferences, workshops, community events and virtual meetings. (Open Ended Question) * Describe your training and experience in emergency and/or crisis communications. (Open Ended Question) Optional & Required Documents Required Documents Other Document Other Document #2 Optional Documents
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications accepted from: All Persons Interested Division/Section: Marketing, Air Service Development & Communications Division / Marketing Section Workdays & Hours*: Monday - Friday, 8:00am to 5:00pm, occasional Weekend and Holidays (*Subject to change) DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Marketing, Air Service Development and Communications (MAC) division's goal and purpose is to drive non-aeronautical revenue increases by driving passenger traffic and developing marketing and communication strategies to understand HAS' passenger and encourages additional expenditures, ultimately positioning Houston's airports as "5-star global gateway where the magic of flight is celebrated". The MAC division's roles directly support the organization's Mission and Vision. The Air Service Development team pursues new air service opportunities to increase HAS' ability to "connect the people, businesses, cultures and economies of the world to Houston". The Marketing and Communication teams develop and drive the organization's marketing and communication strategies and to gain insight on passenger needs and initiate value-added programs and messaging to allow the organization to provide the services that our passengers want during their journey. This position supports administrative and strategic needs required for continued operational success within the Marketing, Air Service Development, and Communications (MAC) Division. The Parking Marketing Analyst will perform in-depth data analyses on all parking data sources with the desired outcome of identifying parking customer profiles and developing targeted outreach platforms. The parking profile information will provide insight into the products and services our parking customers desire and help guide the parking strategy for the organization. This role will work in close collaboration with Technology Division, the Parking Marketing Manager, and the Parking Operations Director (Commercial Development). The position i nvestigates and makes recommendations for addressing issues of medium to high complexity and/or sensitivity. Compiles data, produces information, and interprets results through conclusion or recommendation formulation. Develops reports, special documents or publications as assigned. Completes special projects as assigned, working on a wide variety of financial, administrative, profession, management and community issues and problems of medium to high complexity. Represents supervisor at meetings and functions to gather information and to articulate supervisor's opinions and recommendations. Handles highly confidential information. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." Key Outcomes Required of the Parking Marketing Analyst will include but are not limited to: Identify & Evaluate Parking Data Sources. Existing sources include parking loyalty card members, online reservation system users, license plate data, and other potential sources. The Parking Marketing Analyst will evaluate and compile a repository of all potential data sources that can potentially be used to develop parking customer profiles and reports. Utilize Parking Data to Produce Parking Customer Profiles. Using the data sources identified, the Parking Marketing Analyst will produce parking customer profiles to help guide parking services/features offered, develop marketing outreach, and ultimately increase parking revenues. Manage & Utilize CRM Suite for Parking Profiles. Develop Analytical Models for Regular Reporting. Determine ROI of Advertising / Promotional Efforts Targeting Specific Parking Customer Profiles. Develop and Maintain Parking Lot Performance Reports. WORKING CONDITIONS The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make simple gross motor responses within large tolerances. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Business Administration, Public Administration or a field directly related to the type of work being performed. Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis. EXPERIENCE REQUIREMENTS Five years of professional administrative, financial or analytical experience related to the type of work being performed are required. Professional experience related to the type of work to be performed may be substituted for the education requirement on a year-for-year basis. PREFERENCES Preference will be given to applicants with experience in working in a public entity environment. General understanding of City of Houston policies and procedures is preferred. Desired candidate will possess strong data science, data mining, and data modeling experience such as Excel Pivot Tables, Oracle, PowerBI, SAS, SPSS, SQL, Tableau, or other similar tools. Expertise with development, maintenance and utilization of CRM suite is strongly preferred. Possess an in-depth understanding of the aviation industry, ideally in marketing or customer service roles with experience developing customer profiles. Preference will be granted for candidates with airline and/or airport experience directly related to this role. Ability to communicate clearly in all formats. Selected candidate will need to be comfortable providing presentations to internal (and potentially external) groups. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. ** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION Yes YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade 28 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1852. If you need special services or accommodations, call 281-233-1852. (TTY 7-1-1 ) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_ sJFoM . EEO Equal Employment Opportunity The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. Closing Date/Time: 4/27/2021 11:59 PM Central
Apr 15, 2021
Full Time
POSITION OVERVIEW Applications accepted from: All Persons Interested Division/Section: Marketing, Air Service Development & Communications Division / Marketing Section Workdays & Hours*: Monday - Friday, 8:00am to 5:00pm, occasional Weekend and Holidays (*Subject to change) DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Marketing, Air Service Development and Communications (MAC) division's goal and purpose is to drive non-aeronautical revenue increases by driving passenger traffic and developing marketing and communication strategies to understand HAS' passenger and encourages additional expenditures, ultimately positioning Houston's airports as "5-star global gateway where the magic of flight is celebrated". The MAC division's roles directly support the organization's Mission and Vision. The Air Service Development team pursues new air service opportunities to increase HAS' ability to "connect the people, businesses, cultures and economies of the world to Houston". The Marketing and Communication teams develop and drive the organization's marketing and communication strategies and to gain insight on passenger needs and initiate value-added programs and messaging to allow the organization to provide the services that our passengers want during their journey. This position supports administrative and strategic needs required for continued operational success within the Marketing, Air Service Development, and Communications (MAC) Division. The Parking Marketing Analyst will perform in-depth data analyses on all parking data sources with the desired outcome of identifying parking customer profiles and developing targeted outreach platforms. The parking profile information will provide insight into the products and services our parking customers desire and help guide the parking strategy for the organization. This role will work in close collaboration with Technology Division, the Parking Marketing Manager, and the Parking Operations Director (Commercial Development). The position i nvestigates and makes recommendations for addressing issues of medium to high complexity and/or sensitivity. Compiles data, produces information, and interprets results through conclusion or recommendation formulation. Develops reports, special documents or publications as assigned. Completes special projects as assigned, working on a wide variety of financial, administrative, profession, management and community issues and problems of medium to high complexity. Represents supervisor at meetings and functions to gather information and to articulate supervisor's opinions and recommendations. Handles highly confidential information. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." Key Outcomes Required of the Parking Marketing Analyst will include but are not limited to: Identify & Evaluate Parking Data Sources. Existing sources include parking loyalty card members, online reservation system users, license plate data, and other potential sources. The Parking Marketing Analyst will evaluate and compile a repository of all potential data sources that can potentially be used to develop parking customer profiles and reports. Utilize Parking Data to Produce Parking Customer Profiles. Using the data sources identified, the Parking Marketing Analyst will produce parking customer profiles to help guide parking services/features offered, develop marketing outreach, and ultimately increase parking revenues. Manage & Utilize CRM Suite for Parking Profiles. Develop Analytical Models for Regular Reporting. Determine ROI of Advertising / Promotional Efforts Targeting Specific Parking Customer Profiles. Develop and Maintain Parking Lot Performance Reports. WORKING CONDITIONS The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make simple gross motor responses within large tolerances. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Business Administration, Public Administration or a field directly related to the type of work being performed. Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis. EXPERIENCE REQUIREMENTS Five years of professional administrative, financial or analytical experience related to the type of work being performed are required. Professional experience related to the type of work to be performed may be substituted for the education requirement on a year-for-year basis. PREFERENCES Preference will be given to applicants with experience in working in a public entity environment. General understanding of City of Houston policies and procedures is preferred. Desired candidate will possess strong data science, data mining, and data modeling experience such as Excel Pivot Tables, Oracle, PowerBI, SAS, SPSS, SQL, Tableau, or other similar tools. Expertise with development, maintenance and utilization of CRM suite is strongly preferred. Possess an in-depth understanding of the aviation industry, ideally in marketing or customer service roles with experience developing customer profiles. Preference will be granted for candidates with airline and/or airport experience directly related to this role. Ability to communicate clearly in all formats. Selected candidate will need to be comfortable providing presentations to internal (and potentially external) groups. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. ** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION Yes YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade 28 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1852. If you need special services or accommodations, call 281-233-1852. (TTY 7-1-1 ) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_ sJFoM . EEO Equal Employment Opportunity The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. Closing Date/Time: 4/27/2021 11:59 PM Central
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications accepted from: All Persons Interested Division/Section: Marketing, Air Service Development & Communications Division / Marketing Section Workdays & Hours*: Monday - Friday, 8:00am to 5:00pm, occasional Weekend and Holidays (*Subject to change) DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Marketing, Air Service Development and Communications (MAC) division's goal and purpose is to drive non-aeronautical revenue increases by driving passenger traffic and developing marketing and communication strategies to understand HAS' passenger and encourages additional expenditures, ultimately positioning Houston's airports as "5-star global gateway where the magic of flight is celebrated". The MAC division's roles directly support the organization's Mission and Vision. The Air Service Development team pursues new air service opportunities to increase HAS' ability to "connect the people, businesses, cultures and economies of the world to Houston". The Marketing and Communication teams develop and drive the organization's marketing and communication strategies and to gain insight on passenger needs and initiate value-added programs and messaging to allow the organization to provide the services that our passengers want during their journey. This position supports administrative and strategic needs required for continued operational success within the Marketing, Air Service Development, and Communications (MAC) Division. The Passenger Marketing Analyst will perform in-depth data analyses on all passenger data sources with the desired outcome of identifying passenger profiles. The passenger profile information will provide insight into the products and services our passengers desire and help develop the Passenger Experience strategy for the organization. This role will work in close collaboration with the Technology, Commercial Development, and Terminal Management Divisions. This position investigates and makes recommendations for addressing issues of medium to high complexity and/or sensitivity. Compiles data, produces information, and interprets results through conclusion or recommendation formulation. Develops reports, special documents or publications as assigned. Completes special projects as assigned, working on a wide variety of financial, administrative, profession, management and community issues and problems of medium to high complexity. Represents supervisor at meetings and functions to gather information and to articulate supervisor's opinions and recommendations. Handles highly confidential information. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." Key Outcomes Required of the Passenger Marketing Analyst: • Identify & Evaluate Passenger Data Sources. The Passenger Marketing Analyst will evaluate and compile a repository of all potential data sources that can potentially be used to develop passenger profiles. • Utilize Passenger Data to Produce Passenger Profiles. Using the data sources identified, the Passenger Marketing Data Analyst will produce passenger profiles to help guide marketing outreach, in-terminal sales efforts, and overall passenger experience. • Manage & Utilize CRM Suite for Passenger Profiles. • Develop Analytical Models for Regular Reporting. • Determine ROI of Advertising / Promotional Efforts Targeting Specific Customer Profiles. • Develop storage and reporting platform for data collected by passenger experience surveys (currently JD Power). • Support other organization or division special projects as assigned. WORKING CONDITIONS The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make simple gross motor responses within large tolerances. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Business Administration, Public Administration or a field directly related to the type of work being performed. Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis. EXPERIENCE REQUIREMENTS Five years of professional administrative, financial or analytical experience related to the type of work being performed are required. Professional experience related to the type of work to be performed may be substituted for the education requirement on a year-for-year basis. PREFERENCES PREFERENCES Preference will be given to applicants with experience in working in a public entity. General understanding of City of Houston policies and procedures preferred. Desired candidate will possess strong data science, data mining, and data modeling experience such as Excel Pivot Tables, Oracle, PowerBI, SAS, SPSS, SQL, Tableau, or other similar tools. Expertise with development, maintenance and utilization of CRM suite is strongly preferred. Possess an in-depth understanding of the aviation industry, ideally in marketing or customer service roles with experience developing customer profiles. Preference will be granted for candidates with airline and/or airport experience directly related to this role. Ability to communicate clearly in all formats. Selected candidate will need to be comfortable providing presentations to internal (and potentially external) groups. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. ** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION Yes YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade 28 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1852. If you need special services or accommodations, call 281-233-1852. (TTY 7-1-1 ) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_ sJFoM . EEO Equal Employment Opportunity The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. Closing Date/Time: 4/27/2021 11:59 PM Central
Apr 15, 2021
Full Time
POSITION OVERVIEW Applications accepted from: All Persons Interested Division/Section: Marketing, Air Service Development & Communications Division / Marketing Section Workdays & Hours*: Monday - Friday, 8:00am to 5:00pm, occasional Weekend and Holidays (*Subject to change) DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Marketing, Air Service Development and Communications (MAC) division's goal and purpose is to drive non-aeronautical revenue increases by driving passenger traffic and developing marketing and communication strategies to understand HAS' passenger and encourages additional expenditures, ultimately positioning Houston's airports as "5-star global gateway where the magic of flight is celebrated". The MAC division's roles directly support the organization's Mission and Vision. The Air Service Development team pursues new air service opportunities to increase HAS' ability to "connect the people, businesses, cultures and economies of the world to Houston". The Marketing and Communication teams develop and drive the organization's marketing and communication strategies and to gain insight on passenger needs and initiate value-added programs and messaging to allow the organization to provide the services that our passengers want during their journey. This position supports administrative and strategic needs required for continued operational success within the Marketing, Air Service Development, and Communications (MAC) Division. The Passenger Marketing Analyst will perform in-depth data analyses on all passenger data sources with the desired outcome of identifying passenger profiles. The passenger profile information will provide insight into the products and services our passengers desire and help develop the Passenger Experience strategy for the organization. This role will work in close collaboration with the Technology, Commercial Development, and Terminal Management Divisions. This position investigates and makes recommendations for addressing issues of medium to high complexity and/or sensitivity. Compiles data, produces information, and interprets results through conclusion or recommendation formulation. Develops reports, special documents or publications as assigned. Completes special projects as assigned, working on a wide variety of financial, administrative, profession, management and community issues and problems of medium to high complexity. Represents supervisor at meetings and functions to gather information and to articulate supervisor's opinions and recommendations. Handles highly confidential information. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." Key Outcomes Required of the Passenger Marketing Analyst: • Identify & Evaluate Passenger Data Sources. The Passenger Marketing Analyst will evaluate and compile a repository of all potential data sources that can potentially be used to develop passenger profiles. • Utilize Passenger Data to Produce Passenger Profiles. Using the data sources identified, the Passenger Marketing Data Analyst will produce passenger profiles to help guide marketing outreach, in-terminal sales efforts, and overall passenger experience. • Manage & Utilize CRM Suite for Passenger Profiles. • Develop Analytical Models for Regular Reporting. • Determine ROI of Advertising / Promotional Efforts Targeting Specific Customer Profiles. • Develop storage and reporting platform for data collected by passenger experience surveys (currently JD Power). • Support other organization or division special projects as assigned. WORKING CONDITIONS The position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make simple gross motor responses within large tolerances. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Business Administration, Public Administration or a field directly related to the type of work being performed. Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis. EXPERIENCE REQUIREMENTS Five years of professional administrative, financial or analytical experience related to the type of work being performed are required. Professional experience related to the type of work to be performed may be substituted for the education requirement on a year-for-year basis. PREFERENCES PREFERENCES Preference will be given to applicants with experience in working in a public entity. General understanding of City of Houston policies and procedures preferred. Desired candidate will possess strong data science, data mining, and data modeling experience such as Excel Pivot Tables, Oracle, PowerBI, SAS, SPSS, SQL, Tableau, or other similar tools. Expertise with development, maintenance and utilization of CRM suite is strongly preferred. Possess an in-depth understanding of the aviation industry, ideally in marketing or customer service roles with experience developing customer profiles. Preference will be granted for candidates with airline and/or airport experience directly related to this role. Ability to communicate clearly in all formats. Selected candidate will need to be comfortable providing presentations to internal (and potentially external) groups. **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. ** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION Yes YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade 28 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1852. If you need special services or accommodations, call 281-233-1852. (TTY 7-1-1 ) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_ sJFoM . EEO Equal Employment Opportunity The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. Closing Date/Time: 4/27/2021 11:59 PM Central
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects & programs during all project phases, including planning, project delivery, & operations Develops, implements, & manages communication strategies & community engagement programs to inform the public, elected officials, & stakeholders of Metro projects, programs & initiatives Serves as liaison between Metro executive management & local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public & private agencies, citizens, & community & advocacy groups to develop & maintain strategic relationships with various project stakeholders & opinion leaders in order to achieve resolution for transportation & public works related projects, programs, operations & initiatives Identifies opportunities & risks for Metro′s projects, programs, initiatives, & operations; & develops strategies/tactics to maximize the opportunities & minimize the risks Develops goals, objectives, workplans, & budget for the assigned area of the county &/or project unit Identifies opportunities & develops & implements strategies to promote Metro programs, services, & goodwill Manages, trains, & motivates staff engaged in outreach programs to develop consensus & strategies for successful outcomes & promote Metro′s goals, services, programs, & policies, including participating in the development of information for public dissemination Manages consultants, which includes developing & reviewing scopes of work & budgets, reviewing & approving invoices, & managing performance Evaluates & recommends the level of outreach participation at events; & organizes & attends community meetings, press conferences, & special media events Represents Metro at public venues & meetings Maintains communications with staff of elected officials regarding constituent interests on studies, projects & initiatives Researches the more complex & sensitive incidents, complaints, & concerns, & works with staff & management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns & inquiries from internal & external customers, offices of elected officials, & stakeholders Develops content & oversees the creation of project information, including fact sheets, newsletters, e-blasts, & presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, & engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects & programs for implementation Serves as the coordinator of communications & strategic development for internal departments, such as community relations, media, & marketing on major capital projects Provides expertise for Metro Board & Council, such as advising on agendas, briefings, & meetings Provides day-to-day management & strategic direction to assigned staff Acts as lead strategist for use & development of visual, online & graphic communications Utilizes social media metrics to continually enhance social networks & online communications Develops strategic plans to mitigate impacts related to construction Facilitates community advisory committees on challenging projects & achieves stakeholder consensus Conducts crowdsourcing efforts Communicates & implements safety rules, policies, & procedures in support of the agency's safety vision & goals; & maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity policies & programs are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience creating and implementing community outreach plans for public works projects Experience collaborating with elected officials and their staff regarding constituent interests on projects Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (SA) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 23-APR-21
Apr 15, 2021
Full Time
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects & programs during all project phases, including planning, project delivery, & operations Develops, implements, & manages communication strategies & community engagement programs to inform the public, elected officials, & stakeholders of Metro projects, programs & initiatives Serves as liaison between Metro executive management & local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public & private agencies, citizens, & community & advocacy groups to develop & maintain strategic relationships with various project stakeholders & opinion leaders in order to achieve resolution for transportation & public works related projects, programs, operations & initiatives Identifies opportunities & risks for Metro′s projects, programs, initiatives, & operations; & develops strategies/tactics to maximize the opportunities & minimize the risks Develops goals, objectives, workplans, & budget for the assigned area of the county &/or project unit Identifies opportunities & develops & implements strategies to promote Metro programs, services, & goodwill Manages, trains, & motivates staff engaged in outreach programs to develop consensus & strategies for successful outcomes & promote Metro′s goals, services, programs, & policies, including participating in the development of information for public dissemination Manages consultants, which includes developing & reviewing scopes of work & budgets, reviewing & approving invoices, & managing performance Evaluates & recommends the level of outreach participation at events; & organizes & attends community meetings, press conferences, & special media events Represents Metro at public venues & meetings Maintains communications with staff of elected officials regarding constituent interests on studies, projects & initiatives Researches the more complex & sensitive incidents, complaints, & concerns, & works with staff & management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns & inquiries from internal & external customers, offices of elected officials, & stakeholders Develops content & oversees the creation of project information, including fact sheets, newsletters, e-blasts, & presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, & engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects & programs for implementation Serves as the coordinator of communications & strategic development for internal departments, such as community relations, media, & marketing on major capital projects Provides expertise for Metro Board & Council, such as advising on agendas, briefings, & meetings Provides day-to-day management & strategic direction to assigned staff Acts as lead strategist for use & development of visual, online & graphic communications Utilizes social media metrics to continually enhance social networks & online communications Develops strategic plans to mitigate impacts related to construction Facilitates community advisory committees on challenging projects & achieves stakeholder consensus Conducts crowdsourcing efforts Communicates & implements safety rules, policies, & procedures in support of the agency's safety vision & goals; & maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity policies & programs are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. A typical combination includes: Education Bachelor's degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience creating and implementing community outreach plans for public works projects Experience collaborating with elected officials and their staff regarding constituent interests on projects Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (SA) *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 23-APR-21
CHARLESTON COUNTY, SC
Charleston, SC, United States
Description Charleston County Consolidated 9-1-1 Center is looking for individuals experienced in gathering and analyzing data from several disparate sources enhance situational awareness as a part of a more proactive public safety approach. Continue making a difference and earn a competitive income and benefits package working in our fast-paced, public safety environment. Come Save Lives With Us! HIRING HOURLY RANGE: $23.25 - $27.27 APPLICATION PROCESS & DEADLINE: Submitted applications are reviewed by the hiring department, on a going basis, prior to the APPLICATION DEADLINE OF: FRIDAY, APRIL 30, 2021 or sooner if position is filled. Duties and Responsibilities Duties and Responsibilities: Charleston County Consolidated 9-1-1 Center Communications Specialists will have access to criminal, commercial, homeland security and other open source data bases. Communications Specialists will be responsible for querying these data sources, reacting to notifications and alerts, evaluating data from multiple sources, and disseminating this information to the appropriate parties and entities. This position is considered an essential position and selected applicants will be required to report to work in an emergency situation. Job functions include: Assist 911 Telecommunicators with supplemental information in responding to calls by conducting federated searches of various databases. Gather data from multiple disparate sources, evaluate and make decisions based on an assessment of the information available. Use situational awareness tools to notify first responders and other public safety entities of conditions that may impact safety. Maintain awareness of activities in the 911 Center in order to connect related information and provide additional support as necessary. Minimum Qualifications Non-Negotiables: Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people. Four (4) years of experience working as a 911 Telecommunicator, police officer, first responder, or law enforcement officer, or related experience. Have a High School Diploma or the equivalent. An Associate's Degree in Criminal Justice or Public or Business Administration is preferred. No marijuana use within the last year, no other drug use within the last three years Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event Must be 18 years of age or older Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD) Must have no felony convictions; misdemeanors will be evaluated on a case-by-case basis Complete computer aptitude test and applicant performance assessment Pass a background investigation which will include driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), reference check, and polygraph examination. Pass a pre-employment physical and psychological evaluation Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire, and maintain the certification. Knowledge, Skills and Abilities Experience with computer aided dispatch (CAD), Law, Fire, and EMS Record Management Systems, situational awareness systems, radio systems, telephony systems, social media tools, and camera systems. Knowledge of the geography of Charleston County and surrounding areas Prior experience compiling and integrating information from various sources and concisely summarizing useful information. Ability to view video feeds, photos, etc. with sensitive content objectively and dispassionately. Ability to listen, decipher, comprehend, and accurately summarize recorded radio and telephone recordings which may be graphic in nature. Experience with various Microsoft Office applications including Word, Excel, Teams, Outlook, OneDrive, PowerPoint, OneNote, etc. Ability to create maps, charts, pivot tables, graphs, and other visual reports with data from multiple sources. Ability to multitask and prioritize assignments in a time sensitive environment. Closing Date/Time: 4/30/2021 11:59 PM Eastern
Apr 15, 2021
Full Time
Description Charleston County Consolidated 9-1-1 Center is looking for individuals experienced in gathering and analyzing data from several disparate sources enhance situational awareness as a part of a more proactive public safety approach. Continue making a difference and earn a competitive income and benefits package working in our fast-paced, public safety environment. Come Save Lives With Us! HIRING HOURLY RANGE: $23.25 - $27.27 APPLICATION PROCESS & DEADLINE: Submitted applications are reviewed by the hiring department, on a going basis, prior to the APPLICATION DEADLINE OF: FRIDAY, APRIL 30, 2021 or sooner if position is filled. Duties and Responsibilities Duties and Responsibilities: Charleston County Consolidated 9-1-1 Center Communications Specialists will have access to criminal, commercial, homeland security and other open source data bases. Communications Specialists will be responsible for querying these data sources, reacting to notifications and alerts, evaluating data from multiple sources, and disseminating this information to the appropriate parties and entities. This position is considered an essential position and selected applicants will be required to report to work in an emergency situation. Job functions include: Assist 911 Telecommunicators with supplemental information in responding to calls by conducting federated searches of various databases. Gather data from multiple disparate sources, evaluate and make decisions based on an assessment of the information available. Use situational awareness tools to notify first responders and other public safety entities of conditions that may impact safety. Maintain awareness of activities in the 911 Center in order to connect related information and provide additional support as necessary. Minimum Qualifications Non-Negotiables: Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people. Four (4) years of experience working as a 911 Telecommunicator, police officer, first responder, or law enforcement officer, or related experience. Have a High School Diploma or the equivalent. An Associate's Degree in Criminal Justice or Public or Business Administration is preferred. No marijuana use within the last year, no other drug use within the last three years Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event Must be 18 years of age or older Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD) Must have no felony convictions; misdemeanors will be evaluated on a case-by-case basis Complete computer aptitude test and applicant performance assessment Pass a background investigation which will include driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), reference check, and polygraph examination. Pass a pre-employment physical and psychological evaluation Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire, and maintain the certification. Knowledge, Skills and Abilities Experience with computer aided dispatch (CAD), Law, Fire, and EMS Record Management Systems, situational awareness systems, radio systems, telephony systems, social media tools, and camera systems. Knowledge of the geography of Charleston County and surrounding areas Prior experience compiling and integrating information from various sources and concisely summarizing useful information. Ability to view video feeds, photos, etc. with sensitive content objectively and dispassionately. Ability to listen, decipher, comprehend, and accurately summarize recorded radio and telephone recordings which may be graphic in nature. Experience with various Microsoft Office applications including Word, Excel, Teams, Outlook, OneDrive, PowerPoint, OneNote, etc. Ability to create maps, charts, pivot tables, graphs, and other visual reports with data from multiple sources. Ability to multitask and prioritize assignments in a time sensitive environment. Closing Date/Time: 4/30/2021 11:59 PM Eastern
Texas Tech University Health Sciences Center
Lubbock, TX, USA
Position Description Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff. Major/Essential Functions Assist the SHP Marketing team with digital strategy to support the School of Health Professions (SHP) mission. Work collaboratively with the SHP Marketing team to enhance SHP brand awareness. Create content for various media platforms and digital communication for the TTUHSC School of Health Professions to prospective students, current students, staff, and faculty to attract quality applicants and achieve enrollment goals. Oversee and manage digital design and communication projects to elevate the SHP brand and improve digital presence relative to strategic goals. Write and edit stories and other content for diverse media platforms. Work collaboratively to enhance the SHP social media presence. Actively seeks out student, faculty, staff and alumni stories that support the strategic messages of the SHP. Assist in the implementation of digital communication plans, collateral, and assets for print, advertisements, and videos to support student recruitment and retention efforts. Manage the social media presence for the SHP. Create video, audio, and still deliverables appropriate for print, digital images, multimedia, and final video and audio products that accurately informs and engages the target audience. Coordinate interviews and photo/video shoots as appropriate. Ensure that all content revisions are reviewed/approved by designated staff/faculty before publication. Monitor effective benchmarks for measuring the impact of marketing and social media campaigns. Track marketing metrics and trends. Ensure efficiency and effectiveness of digital marketing. Demonstrate experience managing multiple, diverse projects simultaneously. Assist with School of Health Professions special events. Consistently perform work demonstrating professional maturity, commitment and accountability according to the five values described in TTUHSC's Values-Based Culture: One Team, Kindhearted, Integrity, Visionary, Beyond Service Maintain an extensive knowledge of TTUHSC Brand Guidelines and TTUHSC and SHP policies and procedures as they pertain to Communications & Marketing and social media. Demonstrate ability to thrive in a fast-paced environment with attention to detail, organization, collaboration and flexibility. Maintain confidentiality Maintain the ability to work well with co-workers, faculty, staff and students. Perform related work as required. Observe work safety rules. Required Qualifications Bachelor's degree plus three years supervisory experience; OR a combination of education and/or supervisory experience to equal seven years. Preferred Qualifications Experience working in higher education or advertising agency is desired. Graphic design experience. Working knowledge of Microsoft Office, Adobe Dreamweaver and Photoshop, Adobe Creative Suite. Ability to work independently and manage multiple projects. Ability to think creatively and conceptually with attention to detail while managing many different deadlines. Excellent verbal, written, and interpersonal skills; must have a demonstrated ability to effectively communicate with faculty/staff/students, administrators, vendors, and technical professionals in a timely manner. Prioritize multiple projects and deliver high quality designs under tight deadlines in a fast-paced environment. Demonstrated evidence of ability to develop materials and execute campaign in print and electronically. Ability to translate established design concepts/themes into finished pieces. The successful candidate will possess experience in a broad variety of visual communications mediums. Required Attachments Cover Letter, Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Apr 13, 2021
Position Description Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff. Major/Essential Functions Assist the SHP Marketing team with digital strategy to support the School of Health Professions (SHP) mission. Work collaboratively with the SHP Marketing team to enhance SHP brand awareness. Create content for various media platforms and digital communication for the TTUHSC School of Health Professions to prospective students, current students, staff, and faculty to attract quality applicants and achieve enrollment goals. Oversee and manage digital design and communication projects to elevate the SHP brand and improve digital presence relative to strategic goals. Write and edit stories and other content for diverse media platforms. Work collaboratively to enhance the SHP social media presence. Actively seeks out student, faculty, staff and alumni stories that support the strategic messages of the SHP. Assist in the implementation of digital communication plans, collateral, and assets for print, advertisements, and videos to support student recruitment and retention efforts. Manage the social media presence for the SHP. Create video, audio, and still deliverables appropriate for print, digital images, multimedia, and final video and audio products that accurately informs and engages the target audience. Coordinate interviews and photo/video shoots as appropriate. Ensure that all content revisions are reviewed/approved by designated staff/faculty before publication. Monitor effective benchmarks for measuring the impact of marketing and social media campaigns. Track marketing metrics and trends. Ensure efficiency and effectiveness of digital marketing. Demonstrate experience managing multiple, diverse projects simultaneously. Assist with School of Health Professions special events. Consistently perform work demonstrating professional maturity, commitment and accountability according to the five values described in TTUHSC's Values-Based Culture: One Team, Kindhearted, Integrity, Visionary, Beyond Service Maintain an extensive knowledge of TTUHSC Brand Guidelines and TTUHSC and SHP policies and procedures as they pertain to Communications & Marketing and social media. Demonstrate ability to thrive in a fast-paced environment with attention to detail, organization, collaboration and flexibility. Maintain confidentiality Maintain the ability to work well with co-workers, faculty, staff and students. Perform related work as required. Observe work safety rules. Required Qualifications Bachelor's degree plus three years supervisory experience; OR a combination of education and/or supervisory experience to equal seven years. Preferred Qualifications Experience working in higher education or advertising agency is desired. Graphic design experience. Working knowledge of Microsoft Office, Adobe Dreamweaver and Photoshop, Adobe Creative Suite. Ability to work independently and manage multiple projects. Ability to think creatively and conceptually with attention to detail while managing many different deadlines. Excellent verbal, written, and interpersonal skills; must have a demonstrated ability to effectively communicate with faculty/staff/students, administrators, vendors, and technical professionals in a timely manner. Prioritize multiple projects and deliver high quality designs under tight deadlines in a fast-paced environment. Demonstrated evidence of ability to develop materials and execute campaign in print and electronically. Ability to translate established design concepts/themes into finished pieces. The successful candidate will possess experience in a broad variety of visual communications mediums. Required Attachments Cover Letter, Resume / CV Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage. EEO Statement As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Job Summary Reporting to the Senior Director, University Personnel, and receiving work lead direction from the Coordinator, Training, Events and Anti-Racism Programming, the Training and Events Assistant is responsible for supporting all training and events functions managed by University Personnel. This includes, but is not limited to, coordinating and scheduling locations, working with campus catering, working with vendors, assisting with events and collaborating with other staff and management in University Personnel and other departments on campus. Key Responsibilities Manage use of the University Personnel training room Ensure training room supplies are maintained Create courses, schedule classes, and update rosters in online training system Communicate course offerings to campus using email, web, and other applicable methods Assist with the creation of marketing and promotional material Liaise with department budget personnel on requisitions, purchase orders and payments Assist with setup and tear down of all events Assist with event day coordination Communicate information about events, as appropriate Communicate with campus departments and external vendors, including campus catering Knowledge, Skills & Abilities Knowledge of general office procedures Knowledge of MS Word, Excel, PowerPoint and Publisher, Google Applications, Adobe Acrobat Knowledge of SumTotal Learn Knowledge of PeopleSoft HR Knowledge of online training systems Excellent customer service skills Excellent oral, written and interpersonal communication skills Strong organizational skills and detailed-oriented Ability to work both independently and as part of a team to accomplish results Ability to handle multiple work priorities, sometimes with short deadlines Ability to create marketing and promotional materials Ability to achieve successful outcomes in handling difficult situations and customers Ability to respond to routine inquires and explain standard policies and procedures to a wide range of individuals Ability to effectively present information in one-on-one and small group situations Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Three years of related office work experience Preferred Qualifications Bachelor's Degree Experience supporting a training team Experience supporting events Experience creating marketing and promotional material Experience managing or supporting multiple events at a time Experience with SumTotal Learn Compensation Classification: Administrative Support Coordinator II Anticipated Hiring Range: $3,700/month - $3,864/month Salary Range: $3,352/month - $5,639/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 9, 2021 through April 23, 2021 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2166 Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
Apr 10, 2021
Full Time
Description: Job Summary Reporting to the Senior Director, University Personnel, and receiving work lead direction from the Coordinator, Training, Events and Anti-Racism Programming, the Training and Events Assistant is responsible for supporting all training and events functions managed by University Personnel. This includes, but is not limited to, coordinating and scheduling locations, working with campus catering, working with vendors, assisting with events and collaborating with other staff and management in University Personnel and other departments on campus. Key Responsibilities Manage use of the University Personnel training room Ensure training room supplies are maintained Create courses, schedule classes, and update rosters in online training system Communicate course offerings to campus using email, web, and other applicable methods Assist with the creation of marketing and promotional material Liaise with department budget personnel on requisitions, purchase orders and payments Assist with setup and tear down of all events Assist with event day coordination Communicate information about events, as appropriate Communicate with campus departments and external vendors, including campus catering Knowledge, Skills & Abilities Knowledge of general office procedures Knowledge of MS Word, Excel, PowerPoint and Publisher, Google Applications, Adobe Acrobat Knowledge of SumTotal Learn Knowledge of PeopleSoft HR Knowledge of online training systems Excellent customer service skills Excellent oral, written and interpersonal communication skills Strong organizational skills and detailed-oriented Ability to work both independently and as part of a team to accomplish results Ability to handle multiple work priorities, sometimes with short deadlines Ability to create marketing and promotional materials Ability to achieve successful outcomes in handling difficult situations and customers Ability to respond to routine inquires and explain standard policies and procedures to a wide range of individuals Ability to effectively present information in one-on-one and small group situations Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Three years of related office work experience Preferred Qualifications Bachelor's Degree Experience supporting a training team Experience supporting events Experience creating marketing and promotional material Experience managing or supporting multiple events at a time Experience with SumTotal Learn Compensation Classification: Administrative Support Coordinator II Anticipated Hiring Range: $3,700/month - $3,864/month Salary Range: $3,352/month - $5,639/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 9, 2021 through April 23, 2021 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2166 Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants This position is responsible for the dissemination of news and information about departmental and Citywide programs to the media, general public, and City of Austin employees. While media relations will be the focus of this role, other duties may contribute to social media, internal communications, marketing, and public relations. Developing and implementing media strategies and providing advice and training on media engagement will also be key responsibilities. Strong candidates will demonstrate the following: Ability to thrive in a fast-paced environment, prioritizing multiple tasks with short deadlines under pressure while maintaining attention to detail Highly collaborative work style and ability to work well in a team environment and establish good rapport at all levels of the organization In-depth understanding of local government Application Instructions: When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. An assessment(s) will be administered as part of the interview process. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $28.01 - $36.41 Hours Monday - Friday. 8:00 a.m. - 5:00 p.m. Hours may vary due to operational needs, occasional evening, weekends & holidays may be required. Job Close Date 05/03/2021 Type of Posting External Department Communications and Public Information Office Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 301 W. 2nd Street, Austin, TX Preferred Qualifications The following are preferred: Experience serving as official spokesperson to the media Experience working as a journalist covering government Experience conducting media training Experience writing press releases and media advisories Experience seeking out and cultivating news and information resources for the development of stories Experience pitching stories and securing media coverage Experience managing official social media accounts Experience communicating with diverse demographics Experience translating complex ideas for a general audience Spanish language skills a plus Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Primary responsibility for larger individual projects or act as an account representative for client departments and programs. 2. Develops long-range strategic plans. 3. Writes plans, organizes, directs, coordinates and edits articles for publication in a variety of forms, including electronic publication. 4. Coordinates all aspects of production of marketing materials. 5. Performs media relations duties to include: media buying, news releases, and fielding questions from media. 6. Coordinates public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public. 7. Designs, researches, writes and edits newsletters and releases for internal or external use. 8. Produces public service announcements and videos for promotional use. Responsibilities- Supervision and/or Leadership Exercised: May train and lead others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. Ability to write articles for publication. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a Bachelor's degree in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Four (4) years of additional relevant work may substitute for the required education. Do you meet the minimum qualifcations for this position? Yes No * Describe your experience seeking out and cultivating news and information resources for the development of stories, and securing media coverage. If you do not have this experience state "none" or "N/A". (Open Ended Question) * Describe your experience working with others to translate complex ideas for a general audience (include at least one specific example). If you do not have this experience state "none" or "N/A". (Open Ended Question) * Describe your experience communicating with diverse demographics and historically under-served communities. If you do not have this experience state "None" or "N/A". (Open Ended Question) * Describe how you see the role of a media relations specialist in city government. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 09, 2021
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Experience may substitute for the education up to the maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants This position is responsible for the dissemination of news and information about departmental and Citywide programs to the media, general public, and City of Austin employees. While media relations will be the focus of this role, other duties may contribute to social media, internal communications, marketing, and public relations. Developing and implementing media strategies and providing advice and training on media engagement will also be key responsibilities. Strong candidates will demonstrate the following: Ability to thrive in a fast-paced environment, prioritizing multiple tasks with short deadlines under pressure while maintaining attention to detail Highly collaborative work style and ability to work well in a team environment and establish good rapport at all levels of the organization In-depth understanding of local government Application Instructions: When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. An assessment(s) will be administered as part of the interview process. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $28.01 - $36.41 Hours Monday - Friday. 8:00 a.m. - 5:00 p.m. Hours may vary due to operational needs, occasional evening, weekends & holidays may be required. Job Close Date 05/03/2021 Type of Posting External Department Communications and Public Information Office Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 301 W. 2nd Street, Austin, TX Preferred Qualifications The following are preferred: Experience serving as official spokesperson to the media Experience working as a journalist covering government Experience conducting media training Experience writing press releases and media advisories Experience seeking out and cultivating news and information resources for the development of stories Experience pitching stories and securing media coverage Experience managing official social media accounts Experience communicating with diverse demographics Experience translating complex ideas for a general audience Spanish language skills a plus Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Primary responsibility for larger individual projects or act as an account representative for client departments and programs. 2. Develops long-range strategic plans. 3. Writes plans, organizes, directs, coordinates and edits articles for publication in a variety of forms, including electronic publication. 4. Coordinates all aspects of production of marketing materials. 5. Performs media relations duties to include: media buying, news releases, and fielding questions from media. 6. Coordinates public relations duties to include: public and school education, presentations, tours of public facilities, and requests for information from the general public. 7. Designs, researches, writes and edits newsletters and releases for internal or external use. 8. Produces public service announcements and videos for promotional use. Responsibilities- Supervision and/or Leadership Exercised: May train and lead others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of public information, marketing, public relations, media relations programs. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies. Knowledge of the principles associated with the role of meeting the necessary standards of customer service. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to interpret policies and guidelines. Ability to write articles for publication. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a Bachelor's degree in Marketing, Public Relations, Journalism, Advertising or related field plus four (4) years of progressive experience in developing and implementing programs of public information, one (1) of which was in a team leader/coordinator capacity. Four (4) years of additional relevant work may substitute for the required education. Do you meet the minimum qualifcations for this position? Yes No * Describe your experience seeking out and cultivating news and information resources for the development of stories, and securing media coverage. If you do not have this experience state "none" or "N/A". (Open Ended Question) * Describe your experience working with others to translate complex ideas for a general audience (include at least one specific example). If you do not have this experience state "none" or "N/A". (Open Ended Question) * Describe your experience communicating with diverse demographics and historically under-served communities. If you do not have this experience state "None" or "N/A". (Open Ended Question) * Describe how you see the role of a media relations specialist in city government. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
City of Henderson, NV
Henderson, Nevada, United States
Position Overview THIS JOB POSTING IS OPEN TO THE FIRST 200 QUALIFIED APPLICANTS AND WILL CLOSE WITHOUT NOTICE ONCE THE NUMBER OF QUALIFIED APPLICANTS HAS BEEN REACHED The City of Henderson is excited to announce an examination to create an eligibility list to fill two (2) vacancies for the classification of Student Assistant (Part-Time) in the Marketing and Communication Department. The Consideration for Hire list may be utilized to fill vacancies for this classification for up to one (1) year. Under immediate supervision, performs work of routine difficulty assisting with the routine function of the Marketing and Communication Department. The position will provide broad exposure to all facets of public relations and marketing. Specific duties will include assisting with: - Promotion of special events, programs, and initiatives - Capturing photos and short videos - Writing/creating/editing social media content for all channels including Facebook, Instagram, YouTube, TikTok - Drafting ad copy - Records management - Answering direct messages/emails - Report preparation - Documenting processes - Filing and data entry SPECIAL NOTES: Flexible hours, which may vary, but will not exceed 19 hours per week. Part-time employment does not include benefits, and part-time employees are not eligible for wage increases. Click here to familiarize yourself with the position and its physical requirements. Click here to see what it's like to live in/visit Henderson. Minimum Qualifications Graduation from high school, or the equivalent Must be currently enrolled in an accredited college or university, vocational or technical school in an academic area related to Marketing, Communication, Journalism, or Public Relations. Strong command of the English language in writing, grammar, spelling and proofreading with attention to detail Experience with Microsoft Office Suite Strong organizational and internet research skills May be required to pass a nationwide fingerprint-based record check, and a wants/warrants check. May be required to complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every two years. Must maintain certifications in NCIC/NCJIS as a condition of continued employment Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire 3) Copy of Spring/Summer/Fall 2021 enrollment in an accredited college or university (Please attach your Spring/Summer/Fall 2021 enrollment to the "Attachments" section of your application, click here for attachment instructions). ASSESSMENT DATES: Structured Selection Interview with Written Component - Thursday, April 22, 2021 (Best Qualified Candidates) The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email on a regular basis after submitting your application for complete instructions, which include where and when to report. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department in writing prior to the close of the recruitment. Appointment may be subject to the successful completion of a medical/physical examination including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Closing Date/Time: 4/19/2021 3:00 PM Pacific
Apr 08, 2021
Part Time
Position Overview THIS JOB POSTING IS OPEN TO THE FIRST 200 QUALIFIED APPLICANTS AND WILL CLOSE WITHOUT NOTICE ONCE THE NUMBER OF QUALIFIED APPLICANTS HAS BEEN REACHED The City of Henderson is excited to announce an examination to create an eligibility list to fill two (2) vacancies for the classification of Student Assistant (Part-Time) in the Marketing and Communication Department. The Consideration for Hire list may be utilized to fill vacancies for this classification for up to one (1) year. Under immediate supervision, performs work of routine difficulty assisting with the routine function of the Marketing and Communication Department. The position will provide broad exposure to all facets of public relations and marketing. Specific duties will include assisting with: - Promotion of special events, programs, and initiatives - Capturing photos and short videos - Writing/creating/editing social media content for all channels including Facebook, Instagram, YouTube, TikTok - Drafting ad copy - Records management - Answering direct messages/emails - Report preparation - Documenting processes - Filing and data entry SPECIAL NOTES: Flexible hours, which may vary, but will not exceed 19 hours per week. Part-time employment does not include benefits, and part-time employees are not eligible for wage increases. Click here to familiarize yourself with the position and its physical requirements. Click here to see what it's like to live in/visit Henderson. Minimum Qualifications Graduation from high school, or the equivalent Must be currently enrolled in an accredited college or university, vocational or technical school in an academic area related to Marketing, Communication, Journalism, or Public Relations. Strong command of the English language in writing, grammar, spelling and proofreading with attention to detail Experience with Microsoft Office Suite Strong organizational and internet research skills May be required to pass a nationwide fingerprint-based record check, and a wants/warrants check. May be required to complete Security Awareness and National Crime Information Center (NCIC)/Nevada Criminal Justice Information System (NCJIS) certification within six months of hire/transfer and be recertified every two years. Must maintain certifications in NCIC/NCJIS as a condition of continued employment Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire 3) Copy of Spring/Summer/Fall 2021 enrollment in an accredited college or university (Please attach your Spring/Summer/Fall 2021 enrollment to the "Attachments" section of your application, click here for attachment instructions). ASSESSMENT DATES: Structured Selection Interview with Written Component - Thursday, April 22, 2021 (Best Qualified Candidates) The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email on a regular basis after submitting your application for complete instructions, which include where and when to report. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department in writing prior to the close of the recruitment. Appointment may be subject to the successful completion of a medical/physical examination including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Closing Date/Time: 4/19/2021 3:00 PM Pacific
City of Henderson, NV
Henderson, Nevada, United States
Position Overview The City of Henderson is excited to announce an examination to create an eligibility list and to fill one (1) vacancy for the classification of Public Relations Coordinator in the Marketing and Communications Division in the City Manager's Office. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. Under general supervision, coordinates and participates in the development and implementation of public relations and communication activities for the City of Henderson; and performs related duties as assigned. Click here to familiarize yourself with the position and its physical requirements. Click here to see what it's like to live in/visit Henderson. Minimum Qualifications Bachelor's degree from an accredited college with major course work in public relations, marketing, journalism, communications, or a closely related field Three (3) years of full-time experience in public relations, marketing, journalism, or communications; Note: An equivalent combination of related training and experience may be considered Possess and maintain a valid Nevada or "border state" driver's license, as defined by NRS 483. Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire 3) Attached Portfolio Samples (Please attach your resume to the "Attachments" section of your application, click here for attachment instructions) ASSESSMENT DATES: Oral Board Interview including Written Component (Weighted 100%) - Monday, April 26, 2021 and/or Tuesday April 27, 2021 (Best Qualified Candidates) Selection Interview - Thursday, April 29, 2021 (Top Scoring Candidates) The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email on a regular basis after submitting your application. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department in writing prior to the close of the recruitment. Appointment may be subject to the successful completion of a medical/physical examination including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Closing Date/Time: 4/19/2021 3:00 PM Pacific
Apr 08, 2021
Full Time
Position Overview The City of Henderson is excited to announce an examination to create an eligibility list and to fill one (1) vacancy for the classification of Public Relations Coordinator in the Marketing and Communications Division in the City Manager's Office. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. Under general supervision, coordinates and participates in the development and implementation of public relations and communication activities for the City of Henderson; and performs related duties as assigned. Click here to familiarize yourself with the position and its physical requirements. Click here to see what it's like to live in/visit Henderson. Minimum Qualifications Bachelor's degree from an accredited college with major course work in public relations, marketing, journalism, communications, or a closely related field Three (3) years of full-time experience in public relations, marketing, journalism, or communications; Note: An equivalent combination of related training and experience may be considered Possess and maintain a valid Nevada or "border state" driver's license, as defined by NRS 483. Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire 3) Attached Portfolio Samples (Please attach your resume to the "Attachments" section of your application, click here for attachment instructions) ASSESSMENT DATES: Oral Board Interview including Written Component (Weighted 100%) - Monday, April 26, 2021 and/or Tuesday April 27, 2021 (Best Qualified Candidates) Selection Interview - Thursday, April 29, 2021 (Top Scoring Candidates) The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email on a regular basis after submitting your application. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department in writing prior to the close of the recruitment. Appointment may be subject to the successful completion of a medical/physical examination including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Closing Date/Time: 4/19/2021 3:00 PM Pacific
CITY OF NORTH LAS VEGAS
North Las Vegas, Nevada, USA
JOB SUMMARY: Scales the reach, reputation, outcomes and engagement of the City; conceptualizes and implements various marketing and media strategies and programs; helps plan, coordinate and implement the City's communications programs, activities and projects; performs complex and sensitive work as a City spokesperson, media liaison and information provider, including in such forms as news releases, news conferences, social media, and print, broadcast and digital platforms and publications; provides expertise in the areas of marketing, public relations and communication strategies to the City Council, City Manager and City departments. ESSENTIAL FUNCTIONS: (Duties may include, but are not limited to, the following) Develops and implements strategic marketing and media objectives, including constituent engagement, to further the City's mission and goals. Researches, plans and implements marketing and public relations strategies and tactics to better position the City's brand and/or promote City events, programs and services. Identifies target demographics, best timing to run campaigns, and ideal mediums for each effort. Ensures that efforts drive engagement with target audiences; finds opportunities to improve engagement through strong marketing, media and public relations content. Monitors and analyzes the effectiveness of the City's marketing, media, communications and engagement efforts; recommends and implements best practices and strategies for improvement; advises on ways to maximize opportunities identified. Performs media services for the City including media relations, public relations, speech writing, advertising and marketing in support of the City Council, City Manager and all City departments. Plans, strategizes and creates written and visual informational materials such as media releases, graphics, flyers, brochures, digital collateral, newsletters, reports, articles and other materials for various audiences; conducts background research to write articles; writes and edits copy; recommends the selection of vendors; establishes timelines, budgets and schedules; coordinates production and distribution of materials. Assists in the facilitation of thorough, accurate coverage; prepares concise, factual briefing papers for distribution to media, department heads, senior staff, Mayor and Council, elected officials, or other appropriate parties. Represents the City at business, civic, industry and governmental meetings; develops and conducts presentations for appearances before community groups. Maintains effective relationships with members of the media and staff of other government entities, such as other cities, the county, the state, the federal government and regional districts. Assists in the coordination, development, implementation and management of a Citywide external and internal communication plan to promote the public's awareness of City services, successes and accomplishments. Assists in managing the City's website and social media platforms by providing regular updates and ideas for posts and campaigns. Implements strategies to grow audience, reach and influence. Organizes and assists with special events and public presentations. Performs other related duties as required. MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: Bachelor's degree from an accredited college or university with major course work in public relations, marketing, communications or a closely related field. AND Minimum of three years of recent professional work experience in public relations, marketing, communications, media or a related field. Equivalency: A combination of education, training and experience that produces the knowledge, skills and abilities required for the job and related to the essential functions of the position. Fluency in Spanish, both oral and written, is preferred . Licenses and Certifications: Must possess a valid state driver's license and maintain satisfactory motor vehicle record and ability to obtain appropriate Nevada state driver's license within 30 days or per state law. SKILLS: Knowledge of the print, broadcast and digital media landscapes, and experience with key media metrics and measurement. Ability to wear multiple hats to successfully execute tactical planning, strategic execution, and cross-functional relationship management. Develop and maintain effective media, intergovernmental and community relations. Design, execute and manage successful marketing and public relations programs, strategies, campaigns and analyses. Develop, create and edit effective written, educational and informational materials, graphics and other collateral. Supervise and review special projects and the work of others. Market using core social channels such as LinkedIn, YouTube, Facebook, Instagram and Twitter. Research, speech writing, and report preparation. Budget preparation and administration. English usage, spelling, grammar and punctuation. Additional Information People Group: Appointed Compensation Grade: ACE-20 Minimum Salary: 59469.72 Maximum Salary: 90541.46 Pay Basis: YEARLY
Apr 05, 2021
JOB SUMMARY: Scales the reach, reputation, outcomes and engagement of the City; conceptualizes and implements various marketing and media strategies and programs; helps plan, coordinate and implement the City's communications programs, activities and projects; performs complex and sensitive work as a City spokesperson, media liaison and information provider, including in such forms as news releases, news conferences, social media, and print, broadcast and digital platforms and publications; provides expertise in the areas of marketing, public relations and communication strategies to the City Council, City Manager and City departments. ESSENTIAL FUNCTIONS: (Duties may include, but are not limited to, the following) Develops and implements strategic marketing and media objectives, including constituent engagement, to further the City's mission and goals. Researches, plans and implements marketing and public relations strategies and tactics to better position the City's brand and/or promote City events, programs and services. Identifies target demographics, best timing to run campaigns, and ideal mediums for each effort. Ensures that efforts drive engagement with target audiences; finds opportunities to improve engagement through strong marketing, media and public relations content. Monitors and analyzes the effectiveness of the City's marketing, media, communications and engagement efforts; recommends and implements best practices and strategies for improvement; advises on ways to maximize opportunities identified. Performs media services for the City including media relations, public relations, speech writing, advertising and marketing in support of the City Council, City Manager and all City departments. Plans, strategizes and creates written and visual informational materials such as media releases, graphics, flyers, brochures, digital collateral, newsletters, reports, articles and other materials for various audiences; conducts background research to write articles; writes and edits copy; recommends the selection of vendors; establishes timelines, budgets and schedules; coordinates production and distribution of materials. Assists in the facilitation of thorough, accurate coverage; prepares concise, factual briefing papers for distribution to media, department heads, senior staff, Mayor and Council, elected officials, or other appropriate parties. Represents the City at business, civic, industry and governmental meetings; develops and conducts presentations for appearances before community groups. Maintains effective relationships with members of the media and staff of other government entities, such as other cities, the county, the state, the federal government and regional districts. Assists in the coordination, development, implementation and management of a Citywide external and internal communication plan to promote the public's awareness of City services, successes and accomplishments. Assists in managing the City's website and social media platforms by providing regular updates and ideas for posts and campaigns. Implements strategies to grow audience, reach and influence. Organizes and assists with special events and public presentations. Performs other related duties as required. MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: Bachelor's degree from an accredited college or university with major course work in public relations, marketing, communications or a closely related field. AND Minimum of three years of recent professional work experience in public relations, marketing, communications, media or a related field. Equivalency: A combination of education, training and experience that produces the knowledge, skills and abilities required for the job and related to the essential functions of the position. Fluency in Spanish, both oral and written, is preferred . Licenses and Certifications: Must possess a valid state driver's license and maintain satisfactory motor vehicle record and ability to obtain appropriate Nevada state driver's license within 30 days or per state law. SKILLS: Knowledge of the print, broadcast and digital media landscapes, and experience with key media metrics and measurement. Ability to wear multiple hats to successfully execute tactical planning, strategic execution, and cross-functional relationship management. Develop and maintain effective media, intergovernmental and community relations. Design, execute and manage successful marketing and public relations programs, strategies, campaigns and analyses. Develop, create and edit effective written, educational and informational materials, graphics and other collateral. Supervise and review special projects and the work of others. Market using core social channels such as LinkedIn, YouTube, Facebook, Instagram and Twitter. Research, speech writing, and report preparation. Budget preparation and administration. English usage, spelling, grammar and punctuation. Additional Information People Group: Appointed Compensation Grade: ACE-20 Minimum Salary: 59469.72 Maximum Salary: 90541.46 Pay Basis: YEARLY
City of Costa Mesa, CA
Costa Mesa, CA, United States
This job posting was last updated on April 13, 2021. Click here to read the job flyer. SALARY (UPDATED) : up to $79,980 annually (salary range: $62,676 - $79,980) *Due to recent budget reductions, employees in these classifications are required to furlough 104 hours between June 21, 2020 and June 18, 2021. New employees will have their required furlough hours prorated based on hire date. *Effective July 2022: 2% Salary Increase will be applied. Under general supervision, to perform skilled work in receiving incoming calls at the City's Communications Operations Center, including requests for police/fire protection services or information, and dispatching of necessary units and equipment for emergency service through the use of telephone, radio, or other communications equipment; and performs related duties as required. CLASS CHARACTERISTICS: This is the entry level position in the Communications Officer series. Incumbents of this class are trained in department policies, procedures and systems by higher level communications staff. An employee in this class must be knowledgeable of local government operations, police/fire protection system, and geographical layout of the City. Although work is performed within established policies and procedures, it requires exercise of sound judgment in emergency situations. Supervision and assignments are received from a superior both orally and in writing. Work is reviewed by communications supervisors through observation, monitoring of operations, and review of records and reports. APPLICATION AND SELECTION PROCESS: Please click here to review a list of automatic background disqualifiers for this position. You must review this information before submitting an application. All applicants must complete an online City application and supplemental questionnaire. This recruitment may close at any time without notice, therefore prompt application is encouraged. THE NEXT APPLICATION REVIEW DATES ARE: APRIL 30, 2021 AND MAY 31,2021. Candidates are requested to provide specific information on their education and experience as it relates to the position. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background investigation, criminal history check (Live scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). ADDITIONAL APPLICATION INSTRUCTIONS FOR COMMUNICATIONS OFFICER: In addition to completing an online City application and supplemental questionnaire, applicants must also submit the following documents: A typing certificate (verifying a speed of 40 wpm corrected or better) must be submitted to the Human Resources Division. Please Click Here for typing certificate requirements and instructions. Proof of successfully passing the POST Entry-Level Dispatcher Selection Test Battery (written exam) with a total T-Score of 48 or higher within the last 12 months (copy of your scores on the issuing agency's letterhead). If you have not taken the test, you may sign up to the test at Golden West College. Please Click Here for more information. Please note that testing is currently suspended. You may submit your application now and when testing is reestablished, you can take it at that time. Applicants who are Peace Officer Standards and Training (POST) Certified must submit a copy of their Public Safety Dispatcher Certificate. Note: this Certificate is not the same as the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency. Applicants may be eligible to have the written exam waived. Applicants who have completed the POST Public Safety Dispatcher Basic Course must submit a copy of their Certificate of Completion. ** Please do not submit any other documents other than what is listed above (i.e., resume, etc.), as they will not be accepted or reviewed in the application process. Do not submit any documents until you have submitted your online application. The above documents(s) can be faxed, mailed, or personally delivered to: City of Costa Mesa Attn: Human Resources Division 77 Fair Drive P.O. Box 1200 Costa Mesa, CA 92628-1200 Fax (714) 754-4943 TO BE CONSIDERED, THE DOCUMENTS LISTED ABOVE MUST BE SUBMITTED TO THE HUMAN RESOURCES DIVISION BY THE NEXT APPLICATION REVIEW DATES APRIL 30, 2021 AND MAY 31, 2021. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Closing Date/Time: Continuous
Apr 05, 2021
Full Time
This job posting was last updated on April 13, 2021. Click here to read the job flyer. SALARY (UPDATED) : up to $79,980 annually (salary range: $62,676 - $79,980) *Due to recent budget reductions, employees in these classifications are required to furlough 104 hours between June 21, 2020 and June 18, 2021. New employees will have their required furlough hours prorated based on hire date. *Effective July 2022: 2% Salary Increase will be applied. Under general supervision, to perform skilled work in receiving incoming calls at the City's Communications Operations Center, including requests for police/fire protection services or information, and dispatching of necessary units and equipment for emergency service through the use of telephone, radio, or other communications equipment; and performs related duties as required. CLASS CHARACTERISTICS: This is the entry level position in the Communications Officer series. Incumbents of this class are trained in department policies, procedures and systems by higher level communications staff. An employee in this class must be knowledgeable of local government operations, police/fire protection system, and geographical layout of the City. Although work is performed within established policies and procedures, it requires exercise of sound judgment in emergency situations. Supervision and assignments are received from a superior both orally and in writing. Work is reviewed by communications supervisors through observation, monitoring of operations, and review of records and reports. APPLICATION AND SELECTION PROCESS: Please click here to review a list of automatic background disqualifiers for this position. You must review this information before submitting an application. All applicants must complete an online City application and supplemental questionnaire. This recruitment may close at any time without notice, therefore prompt application is encouraged. THE NEXT APPLICATION REVIEW DATES ARE: APRIL 30, 2021 AND MAY 31,2021. Candidates are requested to provide specific information on their education and experience as it relates to the position. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background investigation, criminal history check (Live scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen). ADDITIONAL APPLICATION INSTRUCTIONS FOR COMMUNICATIONS OFFICER: In addition to completing an online City application and supplemental questionnaire, applicants must also submit the following documents: A typing certificate (verifying a speed of 40 wpm corrected or better) must be submitted to the Human Resources Division. Please Click Here for typing certificate requirements and instructions. Proof of successfully passing the POST Entry-Level Dispatcher Selection Test Battery (written exam) with a total T-Score of 48 or higher within the last 12 months (copy of your scores on the issuing agency's letterhead). If you have not taken the test, you may sign up to the test at Golden West College. Please Click Here for more information. Please note that testing is currently suspended. You may submit your application now and when testing is reestablished, you can take it at that time. Applicants who are Peace Officer Standards and Training (POST) Certified must submit a copy of their Public Safety Dispatcher Certificate. Note: this Certificate is not the same as the one obtained from the POST Basic Course, rather it is awarded after completing probation as a full-time dispatcher at a POST participating agency. Applicants may be eligible to have the written exam waived. Applicants who have completed the POST Public Safety Dispatcher Basic Course must submit a copy of their Certificate of Completion. ** Please do not submit any other documents other than what is listed above (i.e., resume, etc.), as they will not be accepted or reviewed in the application process. Do not submit any documents until you have submitted your online application. The above documents(s) can be faxed, mailed, or personally delivered to: City of Costa Mesa Attn: Human Resources Division 77 Fair Drive P.O. Box 1200 Costa Mesa, CA 92628-1200 Fax (714) 754-4943 TO BE CONSIDERED, THE DOCUMENTS LISTED ABOVE MUST BE SUBMITTED TO THE HUMAN RESOURCES DIVISION BY THE NEXT APPLICATION REVIEW DATES APRIL 30, 2021 AND MAY 31, 2021. Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice. Closing Date/Time: Continuous
Description General Description: This is a technical position. The incumbent performs complex tasks in the operation of the County 911 system. Organization: The Emergency Communications Officer position is part of Hanover County's Career Development Program (CD). The Emergency Communications Officer Ladder has four levels ranging from Emergency Communications Officer First Class to Emergency Communications Officer - Career. Incumbents report to a Emergency Communications Supervisor and supervise no staff. However, Senior Emergency Communications Officers - Master and Career may serve as workflow leaders to lower level Officers. Essential Functions: • Answers emergency and service-related calls. • Monitors alarms, security systems and radio traffic, responding as needed. • Operates radio consoles, prioritizing and dispatching calls for service. • Enters emergency and service-related data into the Computer Aided Dispatch (CAD) System. • Tracks unit activity in the CAD System. • Operates VCIN/NCIC terminals. • Researches computerized data and information. • Plays back digital recordings. • Completes logs and other documentation related to 911 activities. • Perform related work as assigned Working Conditions: A. Hazard • Customers - Contact with customers in difficult situations • Conditions - Noisy and stressful work environment B. Environment • Office C. Physical Effort • Boxes of Paper - May be able to lift up to twenty (20) pounds D. Non-exempt Knowledge, Skills and Abilities: Must be able to read, hear and speak the English language. Must be able to perform multiple tasks concurrently. Ability to communicate with callers using a TDD, desired. Ability to monitor traffic and handle messages over the North Anna Insta-phone Network, desired. Knowledge of the geographical layout of Hanover County and the ability to read maps and to provide directions, preferred. Ability to analyze situations and react swiftly and rationally in high stress situations. Education, Experience and Training: High school diploma or equivalent, required. Higher levels on the Career Ladder require experience and additional training. Related experience desired as follows: 1 year @ First Class level, 2-3 years @ Senior level , and 3-5 years Master level. Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable. Special Conditions: • Must be at least eighteen (18) years old • U. S. Citizen • Complete Criminal Background Investigation • Twelve-month probationary period • Work beyond normal work schedule • Shift Work, including weekends, holidays and nights • Pre-employment Physical Examination/Drug Test/Audiometric and repeated regularly thereafter • Pre-employment CRITICALL Test • Essential staff designation • Must wear uniform Revision Date: June 2020 Special Instructions to Applicants All screened applicants will be contacted by email regarding testing and interviews. Included in the email will be a pre-screen worksheet that must be completed in your own handwriting and be notarized prior to testing and submitted by PDF through email for review. Applicants selected for testing will be sent information on testing in-person or will be provided a link for on-line testing of the CRITICALL test - an automated computerized test. Those passing will be contacted regarding taking an on-line values/skills assessment - after the assessment review applicants will be contacted regarding a panel interview either in-person or scheduled through ZOOM. After the interview those applicants selected will be contacted for a Background Investigation to be administered by the Hanover County Sheriff's Office. If selected for this position, YOU WILL BE REQUIRED TO PROVIDE A COPY OF YOUR HIGH SCHOOL DIPLOMA - COLLEGE DEGREE AND CERTIFICATIONS. Qualifications: 18 YOA HS GRAD or EQUIVALENT US CITIZEN PASS CRITICALL TESTING AND VALUES/SKILLS ASSESSMENT ORAL INTERVIEW PANEL RECOMMENDATION SUCCESSFUL BACKGROUND INVESTIGATION RECOMMENDATION - TO INCLUDE: NO HISTORY OF DRUG OR ALCOHOL ABUSE NO FELONY CONVICTIONS OR HABITUAL MISDEAMNOR CONVICTIONS GOOD CHARACTER AND REPUTATION PASS PHYSICAL/DRUG TEST Closing Date/Time: 4/23/2021 11:59 PM Eastern
Apr 02, 2021
Full Time
Description General Description: This is a technical position. The incumbent performs complex tasks in the operation of the County 911 system. Organization: The Emergency Communications Officer position is part of Hanover County's Career Development Program (CD). The Emergency Communications Officer Ladder has four levels ranging from Emergency Communications Officer First Class to Emergency Communications Officer - Career. Incumbents report to a Emergency Communications Supervisor and supervise no staff. However, Senior Emergency Communications Officers - Master and Career may serve as workflow leaders to lower level Officers. Essential Functions: • Answers emergency and service-related calls. • Monitors alarms, security systems and radio traffic, responding as needed. • Operates radio consoles, prioritizing and dispatching calls for service. • Enters emergency and service-related data into the Computer Aided Dispatch (CAD) System. • Tracks unit activity in the CAD System. • Operates VCIN/NCIC terminals. • Researches computerized data and information. • Plays back digital recordings. • Completes logs and other documentation related to 911 activities. • Perform related work as assigned Working Conditions: A. Hazard • Customers - Contact with customers in difficult situations • Conditions - Noisy and stressful work environment B. Environment • Office C. Physical Effort • Boxes of Paper - May be able to lift up to twenty (20) pounds D. Non-exempt Knowledge, Skills and Abilities: Must be able to read, hear and speak the English language. Must be able to perform multiple tasks concurrently. Ability to communicate with callers using a TDD, desired. Ability to monitor traffic and handle messages over the North Anna Insta-phone Network, desired. Knowledge of the geographical layout of Hanover County and the ability to read maps and to provide directions, preferred. Ability to analyze situations and react swiftly and rationally in high stress situations. Education, Experience and Training: High school diploma or equivalent, required. Higher levels on the Career Ladder require experience and additional training. Related experience desired as follows: 1 year @ First Class level, 2-3 years @ Senior level , and 3-5 years Master level. Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable. Special Conditions: • Must be at least eighteen (18) years old • U. S. Citizen • Complete Criminal Background Investigation • Twelve-month probationary period • Work beyond normal work schedule • Shift Work, including weekends, holidays and nights • Pre-employment Physical Examination/Drug Test/Audiometric and repeated regularly thereafter • Pre-employment CRITICALL Test • Essential staff designation • Must wear uniform Revision Date: June 2020 Special Instructions to Applicants All screened applicants will be contacted by email regarding testing and interviews. Included in the email will be a pre-screen worksheet that must be completed in your own handwriting and be notarized prior to testing and submitted by PDF through email for review. Applicants selected for testing will be sent information on testing in-person or will be provided a link for on-line testing of the CRITICALL test - an automated computerized test. Those passing will be contacted regarding taking an on-line values/skills assessment - after the assessment review applicants will be contacted regarding a panel interview either in-person or scheduled through ZOOM. After the interview those applicants selected will be contacted for a Background Investigation to be administered by the Hanover County Sheriff's Office. If selected for this position, YOU WILL BE REQUIRED TO PROVIDE A COPY OF YOUR HIGH SCHOOL DIPLOMA - COLLEGE DEGREE AND CERTIFICATIONS. Qualifications: 18 YOA HS GRAD or EQUIVALENT US CITIZEN PASS CRITICALL TESTING AND VALUES/SKILLS ASSESSMENT ORAL INTERVIEW PANEL RECOMMENDATION SUCCESSFUL BACKGROUND INVESTIGATION RECOMMENDATION - TO INCLUDE: NO HISTORY OF DRUG OR ALCOHOL ABUSE NO FELONY CONVICTIONS OR HABITUAL MISDEAMNOR CONVICTIONS GOOD CHARACTER AND REPUTATION PASS PHYSICAL/DRUG TEST Closing Date/Time: 4/23/2021 11:59 PM Eastern
City of Dublin, OH, Director of Communications & Public Information
Dublin, OH, USA
The City of Dublin is a vibrant, forward-thinking city located on the Scioto River in the northwest part of the beautiful Columbus metropolitan area. This growing, diverse community is home to more than 49,000 residents and more than 65,000 corporate citizens. A premier, upscale community, Dublin was recently identified as the best place to live in Ohio and the 9th best suburb in the nation by Niche.com. The City of Dublin has 415 full-time and 191 part-time employees and a total FY2021 budget of $86.5 million, including a General Fund of $73.6 million. The Director of Communications & Public Information reports to the City Manager and supervises eleven (11) staff including a Public Affairs Officer, Public Information Officers, a Multimedia Communications Specialist, a Digital and Brand Manager, a Digital and Graphic Designer, and an Administrative Support III. The Director’s responsibilities include coordinating and implementing the City-sponsored internal and external communications and publications, marketing, media relations, social/digital media, brand alignment, multi-media productions, public affairs, crisis communication, and engagement with employees, key stakeholders, and other priority audiences. Salary range is $91,400 - $131,400. Starting salary is competitive and negotiable based on the qualifications and experience of the individual selected. The first review of resumes will begin on April 26, 2021; the position is open until filled. To apply, visit www.srnsearch.com and apply online. If you have questions, please contact S. Renée Narloch, President, S. Renée Narloch & Associates, 850.391.0000 or info@srnsearch.com. A detailed brochure is available at www.srnsearch.com. The City of Dublin is an Equal Opportunity Employer.
Apr 02, 2021
Full Time
The City of Dublin is a vibrant, forward-thinking city located on the Scioto River in the northwest part of the beautiful Columbus metropolitan area. This growing, diverse community is home to more than 49,000 residents and more than 65,000 corporate citizens. A premier, upscale community, Dublin was recently identified as the best place to live in Ohio and the 9th best suburb in the nation by Niche.com. The City of Dublin has 415 full-time and 191 part-time employees and a total FY2021 budget of $86.5 million, including a General Fund of $73.6 million. The Director of Communications & Public Information reports to the City Manager and supervises eleven (11) staff including a Public Affairs Officer, Public Information Officers, a Multimedia Communications Specialist, a Digital and Brand Manager, a Digital and Graphic Designer, and an Administrative Support III. The Director’s responsibilities include coordinating and implementing the City-sponsored internal and external communications and publications, marketing, media relations, social/digital media, brand alignment, multi-media productions, public affairs, crisis communication, and engagement with employees, key stakeholders, and other priority audiences. Salary range is $91,400 - $131,400. Starting salary is competitive and negotiable based on the qualifications and experience of the individual selected. The first review of resumes will begin on April 26, 2021; the position is open until filled. To apply, visit www.srnsearch.com and apply online. If you have questions, please contact S. Renée Narloch, President, S. Renée Narloch & Associates, 850.391.0000 or info@srnsearch.com. A detailed brochure is available at www.srnsearch.com. The City of Dublin is an Equal Opportunity Employer.
You can make a difference, as Milwaukee Succeeds is seeking a Communications Manager! This position is responsible for elevating the brand image of Milwaukee Succeeds through consistent messaging and strategy. This role oversees internal and external communications by leading the development and implementation of the annual communications plan including print, social media, email and website content. The incumbent aids in the preparation of presentations and/or speeches to support community meetings in partnership with colleagues.
Key Responsibilities :
Develops and executes a multi-platform strategic communications plan that includes social media, website, reports, constituents update emails, community campaigns and other written communications.
Creates culturally relevant, targeted communications for targeted stakeholder groups.
Manages and updates all outreach platforms including websites, social media platforms, email marketing software and graphic design software in partnership with AmeriCorps VISTAS.
Co-creates and oversees the collection of data used to track progress toward communications goals and be able to data to drive continuous improvement in partnership with the Data Manager and AmeriCorps VISTAS.
Co-facilitates meetings and events both in person and virtual while aiding the preparation of presentations and speeches.
Provides logistical supports for Zoom meetings including managing breakout rooms, conducting surveys, resolving technical issues, and monitoring participant engagement.
Builds long-term relationships with influencers and key stakeholders to support community engagement communications efforts aligned with annual initiatives.
Apr 01, 2021
Full Time
You can make a difference, as Milwaukee Succeeds is seeking a Communications Manager! This position is responsible for elevating the brand image of Milwaukee Succeeds through consistent messaging and strategy. This role oversees internal and external communications by leading the development and implementation of the annual communications plan including print, social media, email and website content. The incumbent aids in the preparation of presentations and/or speeches to support community meetings in partnership with colleagues.
Key Responsibilities :
Develops and executes a multi-platform strategic communications plan that includes social media, website, reports, constituents update emails, community campaigns and other written communications.
Creates culturally relevant, targeted communications for targeted stakeholder groups.
Manages and updates all outreach platforms including websites, social media platforms, email marketing software and graphic design software in partnership with AmeriCorps VISTAS.
Co-creates and oversees the collection of data used to track progress toward communications goals and be able to data to drive continuous improvement in partnership with the Data Manager and AmeriCorps VISTAS.
Co-facilitates meetings and events both in person and virtual while aiding the preparation of presentations and speeches.
Provides logistical supports for Zoom meetings including managing breakout rooms, conducting surveys, resolving technical issues, and monitoring participant engagement.
Builds long-term relationships with influencers and key stakeholders to support community engagement communications efforts aligned with annual initiatives.
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Job Summary *This is a 12-month temporary appointment with benefits.* The Communications Specialist works with the Senior Director of Strategic Communications and Media Relations to develop content (i.e. campus messages, social media, news releases, stories, FAQs, key messages/talking points, media statements, etc.) for the campus community and external stakeholders, specifically focused on university initiatives and COVID-19 messaging as well as special projects, as assigned. Assists senior director with media inquiries pertaining to crisis or reputation management, as needed. Leads content development for website and disperses campus messaging through various communication channels. Assists Director of Strategy and Policy with content development for immediate Office of the President, including student-centric content. Key Responsibilities Work with Senior Director of Strategic Communications and Media Relations to develop content (i.e. campus messages, social media, news releases, stories, FAQs, key messages/talking points, media statements, etc.) for the campus community and external stakeholders, specifically focused on university initiatives and COVID-19 messaging as well as special projects, as assigned. Lead content development for website and posting on website on university's content management system (OU Campus) and disperse campus messaging through marketing automation software platforms (e.g. Marketo). Draft social media copy for use on SJSU social media channels. Serve as lead writer and editor for campus messaging focused on COVID-19. Assist Director of Strategy and Policy with content development for immediate Office of the President, including student-centric content. Work directly with campus stakeholders across divisions/colleges who are subject matter experts on messages that need to be developed. Produce stories for SJSU Newsroom, as needed. Assist senior director of strategic communications and media relations in media inquiries responding to COVID-19 related, or other, crises or reputation management, as needed. Develop media statements, talking points and key messages. Log media statements and clips related to crisis or reputation management issue. Provide media analyses, as needed. Knowledge, Skills & Abilities Knowledge of, or ability to learn, the culture and protocols of public higher education. Exceptional written and verbal communication skills. Ability to recognize and implement thematic material. Demonstrated ability to manage multiple demands and projects simultaneously; and work independently with minimum supervisions as well as part of a team. Ability to develop content for print, online, and social media. Demonstrated excellent oral and written English communication skills. Expert skill at writing professional-toned, engaging and persuasive content for print, web and social media. Thorough skills to write clear, lively, engaging and compelling copy in a variety of styles appropriate to target audiences and/or the broader public. Thorough analytical and critical thinking skills. Demonstrated ability to maintain professional demeanor in volatile situations. Demonstrated ability to quickly analyze dynamic situations, synthesize and verify information, and offer guidance to the university leadership team. Ability to work across university department, university division and government jurisdictional lines. Exceptional interpersonal skills. Ability to work with internal and external stakeholders on confidential, sensitive and emergent situations. Ability to manage and maintain documents and spreadsheets with confidential information. Ability to assist with handling media inquiries, as needed. Storytelling skills across all platforms including text, photography, videography, websites, blogs, and social media. Thorough knowledge of web content management system (CMS, e.g. WordPress, Drupal, OmniUpdate Campus). Ability to effectively use web technology to achieve communication goals. Thorough knowledge of marketing automation software platforms (e.g. Marketo) and workflow management tools (e.g. GatherContent, Slack, Asana). Thorough knowledge of the rules of composition, grammar, punctuation and spelling. General knowledge of software applications such as word processing, spreadsheet and database management. Ability to perform accurately in a detail-oriented environment, and handle multiple work priorities. Required Qualifications Bachelor's degree, which includes relevant coursework in the field Five years of related professional or technical experience Preferred Qualifications Master's degree in Communications or Journalism Seven or more years of experience as a communications specialist. Higher education experience Compensation Classification: Public Affairs/Communications Specialist III Anticipated Hiring Range: $5,211/month - $6,200/month Hiring Range: $4,104/month - $7,425/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 29, 2021 through April 12, 2021 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2166 Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). #LI-SJSU1 Closing Date/Time: Open until filled
Apr 01, 2021
Full Time
Description: Job Summary *This is a 12-month temporary appointment with benefits.* The Communications Specialist works with the Senior Director of Strategic Communications and Media Relations to develop content (i.e. campus messages, social media, news releases, stories, FAQs, key messages/talking points, media statements, etc.) for the campus community and external stakeholders, specifically focused on university initiatives and COVID-19 messaging as well as special projects, as assigned. Assists senior director with media inquiries pertaining to crisis or reputation management, as needed. Leads content development for website and disperses campus messaging through various communication channels. Assists Director of Strategy and Policy with content development for immediate Office of the President, including student-centric content. Key Responsibilities Work with Senior Director of Strategic Communications and Media Relations to develop content (i.e. campus messages, social media, news releases, stories, FAQs, key messages/talking points, media statements, etc.) for the campus community and external stakeholders, specifically focused on university initiatives and COVID-19 messaging as well as special projects, as assigned. Lead content development for website and posting on website on university's content management system (OU Campus) and disperse campus messaging through marketing automation software platforms (e.g. Marketo). Draft social media copy for use on SJSU social media channels. Serve as lead writer and editor for campus messaging focused on COVID-19. Assist Director of Strategy and Policy with content development for immediate Office of the President, including student-centric content. Work directly with campus stakeholders across divisions/colleges who are subject matter experts on messages that need to be developed. Produce stories for SJSU Newsroom, as needed. Assist senior director of strategic communications and media relations in media inquiries responding to COVID-19 related, or other, crises or reputation management, as needed. Develop media statements, talking points and key messages. Log media statements and clips related to crisis or reputation management issue. Provide media analyses, as needed. Knowledge, Skills & Abilities Knowledge of, or ability to learn, the culture and protocols of public higher education. Exceptional written and verbal communication skills. Ability to recognize and implement thematic material. Demonstrated ability to manage multiple demands and projects simultaneously; and work independently with minimum supervisions as well as part of a team. Ability to develop content for print, online, and social media. Demonstrated excellent oral and written English communication skills. Expert skill at writing professional-toned, engaging and persuasive content for print, web and social media. Thorough skills to write clear, lively, engaging and compelling copy in a variety of styles appropriate to target audiences and/or the broader public. Thorough analytical and critical thinking skills. Demonstrated ability to maintain professional demeanor in volatile situations. Demonstrated ability to quickly analyze dynamic situations, synthesize and verify information, and offer guidance to the university leadership team. Ability to work across university department, university division and government jurisdictional lines. Exceptional interpersonal skills. Ability to work with internal and external stakeholders on confidential, sensitive and emergent situations. Ability to manage and maintain documents and spreadsheets with confidential information. Ability to assist with handling media inquiries, as needed. Storytelling skills across all platforms including text, photography, videography, websites, blogs, and social media. Thorough knowledge of web content management system (CMS, e.g. WordPress, Drupal, OmniUpdate Campus). Ability to effectively use web technology to achieve communication goals. Thorough knowledge of marketing automation software platforms (e.g. Marketo) and workflow management tools (e.g. GatherContent, Slack, Asana). Thorough knowledge of the rules of composition, grammar, punctuation and spelling. General knowledge of software applications such as word processing, spreadsheet and database management. Ability to perform accurately in a detail-oriented environment, and handle multiple work priorities. Required Qualifications Bachelor's degree, which includes relevant coursework in the field Five years of related professional or technical experience Preferred Qualifications Master's degree in Communications or Journalism Seven or more years of experience as a communications specialist. Higher education experience Compensation Classification: Public Affairs/Communications Specialist III Anticipated Hiring Range: $5,211/month - $6,200/month Hiring Range: $4,104/month - $7,425/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 29, 2021 through April 12, 2021 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2166 Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). #LI-SJSU1 Closing Date/Time: Open until filled
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Job Summary Reporting to the Associate Vice President (AVP) of Advancement and Campaign Operations, the Director of Donor Relations and Stewardship is a key member of the AVP's leadership team and is responsible for designing, implementing, and coordinating an institution-wide comprehensive donor relations and stewardship program that appropriately and consistently promotes interaction with and recognition of donors at all levels in the department of Advancement and Campaign Operations. The Director will assist in developing strategies for effective stewardship of donors, including, but not limited to special events and department projects related to and in support of San José State comprehensive fundraising efforts. This is a position in the CSU - Management Personnel Plan (MPP), and serves at the pleasure of the President. This position will require adherence to University compliance training such as: Conflict of Interest and Ethics, AB 1825 Sexual Harassment Prevention, Information Security, and Injury and Illness Prevention Program. The person hired for this position may be required to complete an outside employment disclosure statement in accordance with Title V of the California Code of Regulations. Key Responsibilities Oversee a systematic and integrated donor relations and stewardship program that encompasses all phases of donor recognition and provides consistent, accurate and appropriate information sharing mechanisms for stewarding prospects and donors Ensure appropriate donor recognition at all levels, including design and management of recognition societies; work collaboratively with Strategic Communications team to design and produce recognition pieces as needed Develop, facilitate and execute the University's overall donor relations strategy including ensuring all donors are informed about the impact of their gifts Develop, articulate and implement donor-focused strategies for recognition, engagement and stewardship Recommend and facilitate on- and off-campus publicity of major gifts and donors in coordination with Strategic Communications and Marketing Implement, manage and direct a comprehensive acknowledgement process for all gifts made to the university Proactively support the stewardship responsibilities of the Development Team by assisting them in establishing and coordinating individualized stewardship plans for donors Participate with Events Team in the design and execution of high-level cultivation and donor recognition events Devise and track commemorative opportunities for new, renovated and existing facilities Assist in involving appropriate students and faculty in the stewardship process Ensure stewardee information is kept up to date in Advance (UA Donor Database) Identify and implement best practices for stewardship planning and operations Assist advancement operations in creating, monitoring and updating policies and procedures related to donor relations Follow and promote the ethical guidelines set forth in the Association of Donor Relations for Advancement (ADRP), the Association of Advancement Services Professionals (AASP), the CASE Donor Bill of Rights and the CASE Ethics Guidelines Stay informed of privacy issues as they relate to donor relations and keep UA team informed as needed Knowledge, Skills & Abilities Knowledge and ability to create, execute and/or support, and oversee a comprehensive donor acknowledgment and stewardship plan. Knowledge of fundraising principles and practices and the ability to think strategically about donor engagement Strong interpersonal, organizational and management skills Ability to research and organize information and data with accuracy and attention to detail Ability to manage competing priorities and coordinate multiple tasks in a high-pressure environment Ability to work and communicate effectively, orally and in writing, with a broad range of internal and external constituents including faculty, staff, students, alumni, parents and friends of the University Ability to work independently and as part of a team Unquestionable integrity and a strong sense of professional ethics. Evidence of being self-starting, entrepreneurial and creative in creating and formulating and executing ideas Ability to working with major donors Ability in customer service and relationship management Proficiency with MS Office Suite and Ellucian Advance Required Qualifications Bachelor's Degree 5 years of experience in donor relations or related field such as customer relations with strong emphasis on donor relations and stewardship Experience with CRM database Experience creating, executing and/or supporting, and overseeing a comprehensive donor acknowledgement and recognition plan, including advising on complex and carefully orchestrated cultivation events and programs for major donors Preferred Qualifications 5 years of experience in donor relations or related field (alumni relations, donor relations/stewardship) in a college or university environment or large non-profit. Experience in higher education Excellent written communication skills Experience in management Compensation Classification: Administrator II Hiring Range: Commensurate with experience San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest For full consideration, submit application materials by May 27, 2021 . Contact Information University Personnel jobs@sjsu.edu 408-924-2252 Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
Mar 26, 2021
Full Time
Description: Job Summary Reporting to the Associate Vice President (AVP) of Advancement and Campaign Operations, the Director of Donor Relations and Stewardship is a key member of the AVP's leadership team and is responsible for designing, implementing, and coordinating an institution-wide comprehensive donor relations and stewardship program that appropriately and consistently promotes interaction with and recognition of donors at all levels in the department of Advancement and Campaign Operations. The Director will assist in developing strategies for effective stewardship of donors, including, but not limited to special events and department projects related to and in support of San José State comprehensive fundraising efforts. This is a position in the CSU - Management Personnel Plan (MPP), and serves at the pleasure of the President. This position will require adherence to University compliance training such as: Conflict of Interest and Ethics, AB 1825 Sexual Harassment Prevention, Information Security, and Injury and Illness Prevention Program. The person hired for this position may be required to complete an outside employment disclosure statement in accordance with Title V of the California Code of Regulations. Key Responsibilities Oversee a systematic and integrated donor relations and stewardship program that encompasses all phases of donor recognition and provides consistent, accurate and appropriate information sharing mechanisms for stewarding prospects and donors Ensure appropriate donor recognition at all levels, including design and management of recognition societies; work collaboratively with Strategic Communications team to design and produce recognition pieces as needed Develop, facilitate and execute the University's overall donor relations strategy including ensuring all donors are informed about the impact of their gifts Develop, articulate and implement donor-focused strategies for recognition, engagement and stewardship Recommend and facilitate on- and off-campus publicity of major gifts and donors in coordination with Strategic Communications and Marketing Implement, manage and direct a comprehensive acknowledgement process for all gifts made to the university Proactively support the stewardship responsibilities of the Development Team by assisting them in establishing and coordinating individualized stewardship plans for donors Participate with Events Team in the design and execution of high-level cultivation and donor recognition events Devise and track commemorative opportunities for new, renovated and existing facilities Assist in involving appropriate students and faculty in the stewardship process Ensure stewardee information is kept up to date in Advance (UA Donor Database) Identify and implement best practices for stewardship planning and operations Assist advancement operations in creating, monitoring and updating policies and procedures related to donor relations Follow and promote the ethical guidelines set forth in the Association of Donor Relations for Advancement (ADRP), the Association of Advancement Services Professionals (AASP), the CASE Donor Bill of Rights and the CASE Ethics Guidelines Stay informed of privacy issues as they relate to donor relations and keep UA team informed as needed Knowledge, Skills & Abilities Knowledge and ability to create, execute and/or support, and oversee a comprehensive donor acknowledgment and stewardship plan. Knowledge of fundraising principles and practices and the ability to think strategically about donor engagement Strong interpersonal, organizational and management skills Ability to research and organize information and data with accuracy and attention to detail Ability to manage competing priorities and coordinate multiple tasks in a high-pressure environment Ability to work and communicate effectively, orally and in writing, with a broad range of internal and external constituents including faculty, staff, students, alumni, parents and friends of the University Ability to work independently and as part of a team Unquestionable integrity and a strong sense of professional ethics. Evidence of being self-starting, entrepreneurial and creative in creating and formulating and executing ideas Ability to working with major donors Ability in customer service and relationship management Proficiency with MS Office Suite and Ellucian Advance Required Qualifications Bachelor's Degree 5 years of experience in donor relations or related field such as customer relations with strong emphasis on donor relations and stewardship Experience with CRM database Experience creating, executing and/or supporting, and overseeing a comprehensive donor acknowledgement and recognition plan, including advising on complex and carefully orchestrated cultivation events and programs for major donors Preferred Qualifications 5 years of experience in donor relations or related field (alumni relations, donor relations/stewardship) in a college or university environment or large non-profit. Experience in higher education Excellent written communication skills Experience in management Compensation Classification: Administrator II Hiring Range: Commensurate with experience San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest For full consideration, submit application materials by May 27, 2021 . Contact Information University Personnel jobs@sjsu.edu 408-924-2252 Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Closing Date/Time: Open until filled
This marketing position will be responsible for executing effective marketing strategies, campaign development, analyzing the effectiveness of each campaign & developing potential markets. The successful candidate will play an integral role in building & engaging the Pulse customer base, & creating effective strategies to promote the long-term growth of our utility. This position works with the team to provide strategy, execution & reporting for marketing initiatives in order to attract &retain broadband utility customers. This position is also responsible for identifying customers & services, developing relationships, & facilitating customer engagement. The salary range is $51,600- $80,000 per year, hiring range $51,600 - $65,800 DOQ. Next Reading of Applications: 4/5/21 at 12 P.M. MST With over 300 days of sunshine, proximity to Rocky Mountain National Park, endless outdoor recreation options and a thriving arts, brewery, foodie and shopping scene Loveland is an award winning City. In 2020, Loveland was the only Colorado City to win the 2020 Governor’s Award for Downtown Excellence. Loveland is the top residential recycling City in the state for 4 consecutive years. Additionally, Loveland has consistently been ranked as one of the top places to live, work and raise a family in the U.S. Featured by USA Today in 2017 as one of the Most Idyllic Picturesque towns in America. As the rest of the world is figuring out what we have known for quite some time… Loveland, Colorado has EVERYTHING YOU LOVE! ~ Love What You Do, Land With Us! Benefit Eligible Benefits Package Includes: 2 Medical plan options – HDHP & PPO Dental Vision Medical and Dependent Daycare flexible spending Flexible Spending – Medical and Dependent Daycare Retirement –401(a) and 457 Paid time off including Holiday, Vacation and Medical Leave Short and Long term disability Life insurance Wellness Clinic and programming City of Loveland training opportunities ESSENTIAL JOB FUNCTIONS: Develops and executes marketing initiatives to appeal to target audience using appropriate channels such as email, social media and traditional media. Develops, implements and maintains municipal fiber division strategic marketing plan. Conducts market research on Pulse products as well as competorsproducts to determine target audiences for Pulse services. Recommends new product, services, and packaging development based on market research and benchmarking. Collects data on market competitors, including price points, product sales and sales campaigns, as well as marketing and distribution methods. Gathers and analyzes information on customer needs and preferences, ,buying habits, as well as demographic information with the goal of identifying potential markets for sales. Analyzes data to determine campaign efficiency and assess the ROI on various marketing strategies. Develops and communicates marketing plans, campaign results and prepares project recommendations to senior management team. Develops and maintains strong network with regional media outlets through frequent interaction and promotional requests. Collaborates with leadership to develop customer retention and sales strategies to achieve budgeted results. Coordinates effective distribution of marketing materials. Composes and proofreads copy. Develops and manages the production of promotional material. Develop positioning recommend Attends meetings in various locations within the demographic area OTHER JOB FUNCTIONS: Forecasts and tracks trends in marketing and sales, monitors industry statistics and follows trends in trade literature. Researches and produces reports analyzing trends and offering insight in an area of specialization. Make public presentations to customer groups, community groups, city officials, and others. Monitors brand performance. Elevates the organization’s awareness of marketing activities through internal city marketing. Manages all aspects of the creative process ensuring that messaging and branding elements are fully integrated across all communication channels. Works closely with the sales team on program development and implementation. Represents department in community business, economic and civic organizations. Assists with product and customer service training as well as potential roll-out incentives. Represents the City in interdepartmental, interagency, community and professional meetings as required. Develops and implements strategies to retain broadband customers in a competitive environment. Completes special projects, serves on committees. SUPERVISORY DUTIES: None JOB QUALIFICATIONS: Knowledge, skills and abilities: Excellent writing, editing (photo/video/text), presentation and communication skills. Excellent customer service and phone skills. Experience with planning events. Knowledge of website and social analytics tools. Creative and innovative thinker, tech-savvy with Microsoft Office Suite, Adobe Illustrator, InDesign, Photoshop, HTML, content management systems, and any software commonly used for creating marketing material and social content. Must possess sound decision-making skills, sound knowledge of products, and the ability to understand the design and development of product marketing Knowledge of competitive offerings to Pulse products and services. Experience using a variation of popular social media platforms Direct mail expertise Establish and maintain effective working relationships with other City employees, representatives of other agencies and organizations, other City departments, and members of the community Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job specific competencies: Cooperation, Attention to Detail, Technical Knowledge, Problem Solving, Responsiveness Education and/or experience: Bachelor’s degree in Communications, Marketing, Advertising, Business, News Media, Public Relations or a related field. Minimum three (3) years of progressively responsible, professional experience in a marketing role with emphasis in customer service, or an equivalent combination of education and experience. Licensure and/or certifications: Valid Driver’s license. Material and equipment directly used: Standard office equipment including, but not limited to, personal computer, camera, and associated hardware and standard and industry software, telephone, cellular phone, copier, calculator, and printer. Working conditions and physical requirements: Work hours may vary to occasional weekends or evenings attending special events and/or meetings Work is performed in an office environment, but can involve field work. May require reaching, bending, kneeling, sitting for extended periods of time, and repetitive keyboard motion. Light physical effort required by moving and positioning objects up to twenty (20) pounds occasionally and/or up to ten (10) pounds frequently. Some travel required. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. A driving record and criminal history background check will be obtained pre-employment.
Mar 26, 2021
Full Time
This marketing position will be responsible for executing effective marketing strategies, campaign development, analyzing the effectiveness of each campaign & developing potential markets. The successful candidate will play an integral role in building & engaging the Pulse customer base, & creating effective strategies to promote the long-term growth of our utility. This position works with the team to provide strategy, execution & reporting for marketing initiatives in order to attract &retain broadband utility customers. This position is also responsible for identifying customers & services, developing relationships, & facilitating customer engagement. The salary range is $51,600- $80,000 per year, hiring range $51,600 - $65,800 DOQ. Next Reading of Applications: 4/5/21 at 12 P.M. MST With over 300 days of sunshine, proximity to Rocky Mountain National Park, endless outdoor recreation options and a thriving arts, brewery, foodie and shopping scene Loveland is an award winning City. In 2020, Loveland was the only Colorado City to win the 2020 Governor’s Award for Downtown Excellence. Loveland is the top residential recycling City in the state for 4 consecutive years. Additionally, Loveland has consistently been ranked as one of the top places to live, work and raise a family in the U.S. Featured by USA Today in 2017 as one of the Most Idyllic Picturesque towns in America. As the rest of the world is figuring out what we have known for quite some time… Loveland, Colorado has EVERYTHING YOU LOVE! ~ Love What You Do, Land With Us! Benefit Eligible Benefits Package Includes: 2 Medical plan options – HDHP & PPO Dental Vision Medical and Dependent Daycare flexible spending Flexible Spending – Medical and Dependent Daycare Retirement –401(a) and 457 Paid time off including Holiday, Vacation and Medical Leave Short and Long term disability Life insurance Wellness Clinic and programming City of Loveland training opportunities ESSENTIAL JOB FUNCTIONS: Develops and executes marketing initiatives to appeal to target audience using appropriate channels such as email, social media and traditional media. Develops, implements and maintains municipal fiber division strategic marketing plan. Conducts market research on Pulse products as well as competorsproducts to determine target audiences for Pulse services. Recommends new product, services, and packaging development based on market research and benchmarking. Collects data on market competitors, including price points, product sales and sales campaigns, as well as marketing and distribution methods. Gathers and analyzes information on customer needs and preferences, ,buying habits, as well as demographic information with the goal of identifying potential markets for sales. Analyzes data to determine campaign efficiency and assess the ROI on various marketing strategies. Develops and communicates marketing plans, campaign results and prepares project recommendations to senior management team. Develops and maintains strong network with regional media outlets through frequent interaction and promotional requests. Collaborates with leadership to develop customer retention and sales strategies to achieve budgeted results. Coordinates effective distribution of marketing materials. Composes and proofreads copy. Develops and manages the production of promotional material. Develop positioning recommend Attends meetings in various locations within the demographic area OTHER JOB FUNCTIONS: Forecasts and tracks trends in marketing and sales, monitors industry statistics and follows trends in trade literature. Researches and produces reports analyzing trends and offering insight in an area of specialization. Make public presentations to customer groups, community groups, city officials, and others. Monitors brand performance. Elevates the organization’s awareness of marketing activities through internal city marketing. Manages all aspects of the creative process ensuring that messaging and branding elements are fully integrated across all communication channels. Works closely with the sales team on program development and implementation. Represents department in community business, economic and civic organizations. Assists with product and customer service training as well as potential roll-out incentives. Represents the City in interdepartmental, interagency, community and professional meetings as required. Develops and implements strategies to retain broadband customers in a competitive environment. Completes special projects, serves on committees. SUPERVISORY DUTIES: None JOB QUALIFICATIONS: Knowledge, skills and abilities: Excellent writing, editing (photo/video/text), presentation and communication skills. Excellent customer service and phone skills. Experience with planning events. Knowledge of website and social analytics tools. Creative and innovative thinker, tech-savvy with Microsoft Office Suite, Adobe Illustrator, InDesign, Photoshop, HTML, content management systems, and any software commonly used for creating marketing material and social content. Must possess sound decision-making skills, sound knowledge of products, and the ability to understand the design and development of product marketing Knowledge of competitive offerings to Pulse products and services. Experience using a variation of popular social media platforms Direct mail expertise Establish and maintain effective working relationships with other City employees, representatives of other agencies and organizations, other City departments, and members of the community Core competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Job specific competencies: Cooperation, Attention to Detail, Technical Knowledge, Problem Solving, Responsiveness Education and/or experience: Bachelor’s degree in Communications, Marketing, Advertising, Business, News Media, Public Relations or a related field. Minimum three (3) years of progressively responsible, professional experience in a marketing role with emphasis in customer service, or an equivalent combination of education and experience. Licensure and/or certifications: Valid Driver’s license. Material and equipment directly used: Standard office equipment including, but not limited to, personal computer, camera, and associated hardware and standard and industry software, telephone, cellular phone, copier, calculator, and printer. Working conditions and physical requirements: Work hours may vary to occasional weekends or evenings attending special events and/or meetings Work is performed in an office environment, but can involve field work. May require reaching, bending, kneeling, sitting for extended periods of time, and repetitive keyboard motion. Light physical effort required by moving and positioning objects up to twenty (20) pounds occasionally and/or up to ten (10) pounds frequently. Some travel required. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. A driving record and criminal history background check will be obtained pre-employment.
Middleburg is a historic community situated in southwestern Loudoun County. The Town is home to approximately 800 residents, who treasure its sense of authentic community and quaint, small-Town feel. Middleburg is a full-service Town government with 15 full-time Town employees, including a 24/7 police force. The annual Town budget is approximately $5.3 million, which includes the general fund and the utility system operations. Meals Tax and Lodging Tax account for approximately 50% of the Town’s General Fund revenues, primarily driven by tourism and visitor spending. New spending initiatives include community-based events, new marketing campaigns, and focused visitor attraction, although certain expenditures are “on hold” until the economy recovers after COVID-19.
The Director of Business Development and Community Partnerships will be responsible for developing and maintaining key relationships with businesses and partners, providing key services to assist businesses in development and growth. The Director will manage all aspects of the Town’s marketing, to include managing consultant contracts for social media and advertising. This position also works with the Town’s event planning firm and area special events organizers to encourage the creation and success of local events.
Mar 24, 2021
Full Time
Middleburg is a historic community situated in southwestern Loudoun County. The Town is home to approximately 800 residents, who treasure its sense of authentic community and quaint, small-Town feel. Middleburg is a full-service Town government with 15 full-time Town employees, including a 24/7 police force. The annual Town budget is approximately $5.3 million, which includes the general fund and the utility system operations. Meals Tax and Lodging Tax account for approximately 50% of the Town’s General Fund revenues, primarily driven by tourism and visitor spending. New spending initiatives include community-based events, new marketing campaigns, and focused visitor attraction, although certain expenditures are “on hold” until the economy recovers after COVID-19.
The Director of Business Development and Community Partnerships will be responsible for developing and maintaining key relationships with businesses and partners, providing key services to assist businesses in development and growth. The Director will manage all aspects of the Town’s marketing, to include managing consultant contracts for social media and advertising. This position also works with the Town’s event planning firm and area special events organizers to encourage the creation and success of local events.
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Reporting to the Director of Digital Marketing and Communications in the department of Strategic Communications and Marketing (SCM) with a dotted line to the Vice President for Research and Innovation, the Research and Innovation Marketing and Communications Specialist is responsible for strategic outreach, marketing, and communications for the division of Research and Innovation. The incumbent develops and executes comprehensive and integrated communications and marketing plans leveraging multi-communication channels (traditional and online) including branding strategy, public relations plans, stories, news releases and promotional materials such as but not limited to brochures, fact sheets, and newsletters - with meta goal of advancing the impact, services and outreach of the division of Research and Innovation. Closing Date/Time: Open until filled
Mar 23, 2021
Full Time
Description: Reporting to the Director of Digital Marketing and Communications in the department of Strategic Communications and Marketing (SCM) with a dotted line to the Vice President for Research and Innovation, the Research and Innovation Marketing and Communications Specialist is responsible for strategic outreach, marketing, and communications for the division of Research and Innovation. The incumbent develops and executes comprehensive and integrated communications and marketing plans leveraging multi-communication channels (traditional and online) including branding strategy, public relations plans, stories, news releases and promotional materials such as but not limited to brochures, fact sheets, and newsletters - with meta goal of advancing the impact, services and outreach of the division of Research and Innovation. Closing Date/Time: Open until filled
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Description: California State University, San Bernardino (CSUSB) is located in San Bernardino in the Inland Empire, 60 miles east of Los Angeles and operates a satellite campus in Palm Desert located in Coachella Valley. CSUSB serves approximately 20,000 students, of which 81% are first-generation college students and graduates about 5,000 students annually. As a designated Hispanic Serving Institution, CSUSB reflects the dynamic diversity of the region and has one of the most diverse student populations of any university in the Inland Empire, and the second highest Hispanic enrollment of all public universities in California. CSUSB employs 467 full-time faculty and offers 48 undergraduate, 35 graduate, and one doctoral degree programs and 14 academic programs with national accreditation. At CSUSB, diversity, equity and inclusion are values central to our mission. We recognize that diversity and inclusion in all its forms are necessary for our institutional success. By fully leveraging our diverse experiences, backgrounds and insights, we inspire innovation, challenge the status quo and create better outcomes for our students and community. As part of CSUSB's commitment to hire, develop and retain a diverse faculty, we offer a variety of networking, mentoring and development programs for our junior faculty. We are committed to building and sustaining a CSUSB community that is supportive and inclusive of all individuals. Qualified applicants with experience in ethnically diverse settings and/or who demonstrate a commitment to serving diverse student populations are strongly encouraged to apply. CSUSB has received the Carnegie Community Engagement Classification, which recognizes CSUSB's ongoing commitment to service-learning, a high-impact practice that combines classroom instruction with meaningful volunteer service and correlates strongly to student success. JOB SUMMARY The Department of Communication Studies invites applications for a tenure track, Assistant Professor of Journalism position. We invite all theoretical and methodological perspectives; candidates who focus on Chicana/o/x/Latina/o/x Spanish language/bilingual media are preferred. Responsibilities may include supervision of print and online publication of the student newspaper, The Coyote Chronicle. In addition to entry-level newswriting, journalism practicum, and core communication classes, ideal candidates will be expected to develop and teach upper-division journalism classes in multimedia production, online journalism, and data journalism. The candidates will be expected to demonstrate their ability to contribute through teaching and/or service to the diversity, cultural sensitivity, and excellence of the academic community at CSUSB. REQUIRED QUALIFICATIONS *A terminal degree in Journalism/Media Studies/Communication or a closely related field is required by the time of appointment. Preference will be given to candidates with a Ph.D. degree in Journalism/Media Studies/Communication. *Candidates are required to have professional experience in journalism with a demonstrated understanding of industry standards in current journalism practices. *Record of excellent teaching at the college or university level of journalism, media studies, communication, and/or related fields. Experience working successfully with a diverse student population, including first generation and non-traditional students who come from diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds. *Record of scholarship and/or professional practice/industry experience which focuses on underrepresented groups, particularly Latinxs in the U.S., African Americans, and/or Native Americans. PREFERRED QUALIFICATIONS *Specialization in Chicana/o/x/Latina/o/x bilingual (Spanish/English) journalism. *Experience working in an HSI or HBCU. *Experience working with diverse groups of people. *The ability to teach some core communication courses, such as communication theory and research methods. *Develop and teach upper-division journalism classes in multimedia production, online journalism, and data journalism. *Three to five years of professional practice experience in journalism with a strong understanding of industry-standards in current journalism practices. *Research publications and conference presentations in the field of journalism/communication with an emphasis in journalism. Preference will be given to: 1. the record of scholarship/production which focuses on underrepresented groups, particularly Latinxs in the U.S., African Americans, and/or Native Americans; 2. Specialization in Latina/o/x bilingual (Spanish/English) Journalism. SPECIAL CONDITIONS The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with CSUSB. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Note: CSUSB cannot deny an applicant a position solely or in part due to a criminal conviction history until it has performed an individualized assessment and linked the relevant conviction history with specific job duties in the position being sought. Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that CSUSB has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to CSUSB or individuals in the university community. For health and well-being, CSUSB is a smoke & tobacco-free campus. The university is committed to promoting a healthy environment for all members of our community. ABOUT THE DEPARTMENT The Department of Communication Studies offers a B.A. in Communication Studies with concentrations in Media Studies, Relational and Organizational Communication, and Strategic Communication; and an M.A. in Communication Studies. Students have many opportunities to explore all aspects of the field through our wide range of concentrations, minors, internship opportunities, events, departmental clubs, and advising. Dynamic and growing, we have one of the largest numbers of undergraduate majors of any department in the College of Arts and Letters. To find out more about the Department of Communication Studies, please visit https://cal.csusb.edu/communication-studies. For more information regarding the position, please contact: Recruitment Chair Mariam Betlemidze (909) 537-5931 mariam.betlemidze@csusb.edu Department Chair MdShafiqur Rahman (909) 537-5820 shafiqur.rahman@csusb.edu HOW TO APPLY Please submit 1. Curriculum Vitae 2. Cover Letter that includes: a. A statement of your teaching interest/philosophy b. A statement of your teaching experience/plans 3. If available, evidence of teaching effectiveness such as teaching portfolios, reports on teaching observations, and/or student evaluations of teaching. 4. Unofficial copies of all postsecondary degree transcripts (official transcripts will be required prior to appointment). 5. Reference List - names, telephone numbers, and email address of three (3) whom we may contact to obtain letters of recommendation. Confidential letters of recommendation will be solicited from those listed as references on the application if the applicant is moved forward in the recruitment process. Non-confidential letters of recommendation can be uploaded by the applicant during the application process. 6. Diversity Statement, which may include your interpretation of diversity, equity and inclusion, and must include specific examples of how your background and your educational and/or professional experiences have prepared your for this role at California State University, San Bernardino (maximum 1,000 words). Formal review of applications will begin on November 20, 2020 and continue until the position is filled. If you are interested in this opportunity, we invite you to apply by using this CSU Recruit hyperlink at: https://secure.dc4.pageuppeople.com/apply/873/gateway/Default.aspx?c=apply&sJobIDs=497785&SourceTypeID=803&sLanguage=en-us&lApplicationSubSourceID=11248 Salary is commensurate with experience. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: https://www.csusb.edu/human-resources/current-employees/employee-relations/conflict-interest Closing Date/Time: Open until filled
Mar 16, 2021
Full Time
Description: California State University, San Bernardino (CSUSB) is located in San Bernardino in the Inland Empire, 60 miles east of Los Angeles and operates a satellite campus in Palm Desert located in Coachella Valley. CSUSB serves approximately 20,000 students, of which 81% are first-generation college students and graduates about 5,000 students annually. As a designated Hispanic Serving Institution, CSUSB reflects the dynamic diversity of the region and has one of the most diverse student populations of any university in the Inland Empire, and the second highest Hispanic enrollment of all public universities in California. CSUSB employs 467 full-time faculty and offers 48 undergraduate, 35 graduate, and one doctoral degree programs and 14 academic programs with national accreditation. At CSUSB, diversity, equity and inclusion are values central to our mission. We recognize that diversity and inclusion in all its forms are necessary for our institutional success. By fully leveraging our diverse experiences, backgrounds and insights, we inspire innovation, challenge the status quo and create better outcomes for our students and community. As part of CSUSB's commitment to hire, develop and retain a diverse faculty, we offer a variety of networking, mentoring and development programs for our junior faculty. We are committed to building and sustaining a CSUSB community that is supportive and inclusive of all individuals. Qualified applicants with experience in ethnically diverse settings and/or who demonstrate a commitment to serving diverse student populations are strongly encouraged to apply. CSUSB has received the Carnegie Community Engagement Classification, which recognizes CSUSB's ongoing commitment to service-learning, a high-impact practice that combines classroom instruction with meaningful volunteer service and correlates strongly to student success. JOB SUMMARY The Department of Communication Studies invites applications for a tenure track, Assistant Professor of Journalism position. We invite all theoretical and methodological perspectives; candidates who focus on Chicana/o/x/Latina/o/x Spanish language/bilingual media are preferred. Responsibilities may include supervision of print and online publication of the student newspaper, The Coyote Chronicle. In addition to entry-level newswriting, journalism practicum, and core communication classes, ideal candidates will be expected to develop and teach upper-division journalism classes in multimedia production, online journalism, and data journalism. The candidates will be expected to demonstrate their ability to contribute through teaching and/or service to the diversity, cultural sensitivity, and excellence of the academic community at CSUSB. REQUIRED QUALIFICATIONS *A terminal degree in Journalism/Media Studies/Communication or a closely related field is required by the time of appointment. Preference will be given to candidates with a Ph.D. degree in Journalism/Media Studies/Communication. *Candidates are required to have professional experience in journalism with a demonstrated understanding of industry standards in current journalism practices. *Record of excellent teaching at the college or university level of journalism, media studies, communication, and/or related fields. Experience working successfully with a diverse student population, including first generation and non-traditional students who come from diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds. *Record of scholarship and/or professional practice/industry experience which focuses on underrepresented groups, particularly Latinxs in the U.S., African Americans, and/or Native Americans. PREFERRED QUALIFICATIONS *Specialization in Chicana/o/x/Latina/o/x bilingual (Spanish/English) journalism. *Experience working in an HSI or HBCU. *Experience working with diverse groups of people. *The ability to teach some core communication courses, such as communication theory and research methods. *Develop and teach upper-division journalism classes in multimedia production, online journalism, and data journalism. *Three to five years of professional practice experience in journalism with a strong understanding of industry-standards in current journalism practices. *Research publications and conference presentations in the field of journalism/communication with an emphasis in journalism. Preference will be given to: 1. the record of scholarship/production which focuses on underrepresented groups, particularly Latinxs in the U.S., African Americans, and/or Native Americans; 2. Specialization in Latina/o/x bilingual (Spanish/English) Journalism. SPECIAL CONDITIONS The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with CSUSB. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Note: CSUSB cannot deny an applicant a position solely or in part due to a criminal conviction history until it has performed an individualized assessment and linked the relevant conviction history with specific job duties in the position being sought. Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that CSUSB has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to CSUSB or individuals in the university community. For health and well-being, CSUSB is a smoke & tobacco-free campus. The university is committed to promoting a healthy environment for all members of our community. ABOUT THE DEPARTMENT The Department of Communication Studies offers a B.A. in Communication Studies with concentrations in Media Studies, Relational and Organizational Communication, and Strategic Communication; and an M.A. in Communication Studies. Students have many opportunities to explore all aspects of the field through our wide range of concentrations, minors, internship opportunities, events, departmental clubs, and advising. Dynamic and growing, we have one of the largest numbers of undergraduate majors of any department in the College of Arts and Letters. To find out more about the Department of Communication Studies, please visit https://cal.csusb.edu/communication-studies. For more information regarding the position, please contact: Recruitment Chair Mariam Betlemidze (909) 537-5931 mariam.betlemidze@csusb.edu Department Chair MdShafiqur Rahman (909) 537-5820 shafiqur.rahman@csusb.edu HOW TO APPLY Please submit 1. Curriculum Vitae 2. Cover Letter that includes: a. A statement of your teaching interest/philosophy b. A statement of your teaching experience/plans 3. If available, evidence of teaching effectiveness such as teaching portfolios, reports on teaching observations, and/or student evaluations of teaching. 4. Unofficial copies of all postsecondary degree transcripts (official transcripts will be required prior to appointment). 5. Reference List - names, telephone numbers, and email address of three (3) whom we may contact to obtain letters of recommendation. Confidential letters of recommendation will be solicited from those listed as references on the application if the applicant is moved forward in the recruitment process. Non-confidential letters of recommendation can be uploaded by the applicant during the application process. 6. Diversity Statement, which may include your interpretation of diversity, equity and inclusion, and must include specific examples of how your background and your educational and/or professional experiences have prepared your for this role at California State University, San Bernardino (maximum 1,000 words). Formal review of applications will begin on November 20, 2020 and continue until the position is filled. If you are interested in this opportunity, we invite you to apply by using this CSU Recruit hyperlink at: https://secure.dc4.pageuppeople.com/apply/873/gateway/Default.aspx?c=apply&sJobIDs=497785&SourceTypeID=803&sLanguage=en-us&lApplicationSubSourceID=11248 Salary is commensurate with experience. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: https://www.csusb.edu/human-resources/current-employees/employee-relations/conflict-interest Closing Date/Time: Open until filled
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Reporting to the Director of Digital Marketing and Communications in the department of Strategic Communications and Marketing (SCM) with a dotted line to the Vice President for Research and Innovation, the Research and Innovation Marketing and Communications Specialist is responsible for strategic outreach, marketing, and communications for the division of Research and Innovation. The incumbent develops and executes comprehensive and integrated communications and marketing plans leveraging multi-communication channels (traditional and online) including branding strategy, public relations plans, stories, news releases and promotional materials such as but not limited to brochures, fact sheets, and newsletters - with meta goal of advancing the impact, services and outreach of the division of Research and Innovation. Closing Date/Time: Open until filled
Mar 16, 2021
Full Time
Description: Reporting to the Director of Digital Marketing and Communications in the department of Strategic Communications and Marketing (SCM) with a dotted line to the Vice President for Research and Innovation, the Research and Innovation Marketing and Communications Specialist is responsible for strategic outreach, marketing, and communications for the division of Research and Innovation. The incumbent develops and executes comprehensive and integrated communications and marketing plans leveraging multi-communication channels (traditional and online) including branding strategy, public relations plans, stories, news releases and promotional materials such as but not limited to brochures, fact sheets, and newsletters - with meta goal of advancing the impact, services and outreach of the division of Research and Innovation. Closing Date/Time: Open until filled
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description: SDSU College of Arts and Letters Rhetoric and Writing Studies Assistant Professor - Professional Writing Please click on the link to apply. Closing Date/Time: Open until filled
Mar 16, 2021
Full Time
Description: SDSU College of Arts and Letters Rhetoric and Writing Studies Assistant Professor - Professional Writing Please click on the link to apply. Closing Date/Time: Open until filled
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description: SDSU College of Professional Studies and Fine Arts School of Communication and School of Journalism and Media Studies Communication, Media and Technology - Assistant Professor Please click on the link to apply. Closing Date/Time: Open until filled
Mar 16, 2021
Full Time
Description: SDSU College of Professional Studies and Fine Arts School of Communication and School of Journalism and Media Studies Communication, Media and Technology - Assistant Professor Please click on the link to apply. Closing Date/Time: Open until filled
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Description: SDSU College of Professional Studies and Fine Arts Joint position under the School of Communication and the School of Journalism and Media Studies. Assistant/Associate Professor - Contemporary Black/African American Rhetoric and Media Studies Please click on the link to apply. Closing Date/Time: Open until filled
Mar 16, 2021
Full Time
Description: SDSU College of Professional Studies and Fine Arts Joint position under the School of Communication and the School of Journalism and Media Studies. Assistant/Associate Professor - Contemporary Black/African American Rhetoric and Media Studies Please click on the link to apply. Closing Date/Time: Open until filled
Description The City of Tustin Police Department is currently seeking applicants for lateral or dispatcher academy enrolled Police Communications Officer I. This recruitment is open to candidates who have worked as a 911 dispatcher within the last 2 years, or are currently enrolled in a POST Public Safety Dispatcher Academy or graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. SUPERVISION RECEIVED AND EXERCISED Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. SELECTION PROCESS Each component listed below must be passed in order to continue to the next phase. Completion of the selection process may take up to six months. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last 2 years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. Closing Date/Time: Continuous
Mar 16, 2021
Full Time
Description The City of Tustin Police Department is currently seeking applicants for lateral or dispatcher academy enrolled Police Communications Officer I. This recruitment is open to candidates who have worked as a 911 dispatcher within the last 2 years, or are currently enrolled in a POST Public Safety Dispatcher Academy or graduated from one in the last 6 months. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time. To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements, CLICK HERE. This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources. SUPERVISION RECEIVED AND EXERCISED Receives moderate supervision from the Police Communications Supervisor. Receives lead supervision from a Police Communications Lead. No supervision is exercised. SELECTION PROCESS Each component listed below must be passed in order to continue to the next phase. Completion of the selection process may take up to six months. Applicants will receive written notification of their current status in the selection process. 1. Oral Panel Interview 2. Background Investigation and Polygraph Examination 3. Police Chief's Interview 4. Psychological and Medical Examinations (upon conditional offer of employment) Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. ***IMPORTANT*** A comprehensive background investigation and polygraph will be conducted on any eligible persons considered for hire. Recent drug usage, theft or other illegal activity may be grounds for disqualification. A pre-employment medical, psychological evaluation AND a drug screen will be conducted upon a conditional offer of employment. Examples of Duties Duties may include, but are not limited to, the following: • Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond • Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid • Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Orange County Fire Authority • Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data • Communicates with callers to determine the nature of the call and provide appropriate assistance; maintains composure to ensure that complete and accurate information is transmitted to public safety and medical personnel • Screens non-emergency calls for service; provides requested information or directs callers to the proper person, department or agency • Updates and maintains electronic records and logs of data pertaining to calls and activities • Monitors video surveillance cameras and/or alarms for Police Department and City Hall facilities to identify suspicious activity Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of customer service experience involving considerable public contact. Must have worked as a 911 dispatcher within the last 2 years. Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and/or holidays. May be required to adjust shift assignment and/or work mandatory overtime to ensure adequate staffing. Knowledge of: • Procedures and terminology used in public safety communications • Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Streets, landmarks, and geographic features within the City's service area • Public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones, and two-way radios • Standard business software, including word processing, spreadsheet, and database programs • Principles and procedures of record keeping and reporting • Proper English usage, spelling, grammar and punctuation Skill to: • Operate various types of standard office equipment including personal computer and related software • Operate specialized public safety communications systems, including computer-aided dispatch (CAD) software, multi-line telephones and two-way radios Ability to: • Interpret and apply Federal, state and local laws, codes, ordinances, and regulations governing public safety communications • Read and interpret street maps • Effectively monitor, prioritize, and execute multiple tasks in a high stress, fluid work environment with officer and public safety at stake • Obtain and record complete and accurate information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand • Maintain professionalism, courtesy, and composure at all times, including emergency and high-stress situations • Demonstrate tact, respect, and empathy to gain the cooperation and compliance of individuals and defuse conflicts • Communicate clearly and concisely, both orally and in writing • Understand and follow oral and written instructions • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with those encountered in the course of the work • Type accurately at a speed of at least 35 net words per minute • Maintain confidentiality of sensitive information Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle, feel or operate specialized telecommunications equipment and standard office equipment; and reach with hands and arms. The employee occasionally stands or walks and lifts and moves records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; interact with staff, law enforcement representatives, and the general public and remain calm when conveying and recalling information in emergency situations and dealing with emotionally upset individuals. The employee works in a paramilitary environment with a highly structured chain-of-command system. Work Environment: The employee works in office conditions with a noise level that is quiet or moderately quiet, at or below 85 decibels. The employee works alongside other employees in a confined, dimly lit area with limited freedom of movement outside of the work space. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE . The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. Closing Date/Time: Continuous
City of McKinney, TX
McKinney, Texas, United States
Summary PLEASE NOTE: This position requires at least four (4) years of experience with any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. If you do not currently meet this minimum requirement, you will not be eligible for this position and may be better suited for our Public Safety Communications Recruit position. WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listen to and comprehend both telephone and radio traffic often under loud and stressful conditions. Operate multi-channel public safety radio system. Assist with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicate effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assign appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provide pre-arrival medical instructions following department prescribed protocol with NAED compliance. Document all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehend and apply city ordinances, policies and procedures. Monitors National Weather Service. Operate City Emergency Warning System and notify key personnel and other agencies in emergency operation situations. Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. Drives to other City locations for meetings, etc. as required. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS A high school diploma or GED, plus four years' experience in a high public contact that required decision making and problem solving under stressful conditions. Prior experience in a multi-task environment involving data entry, phones and/or radio communications. Four (4) years of any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 40wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain, Basic Telecommunicator and NCIC/TCIC or Full Access Operator plus Emergency Medical Dispatch (EMD) within one year from hire date. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver's License TCOLE Intermediate Telecommunicator Certification Be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record A driving record that for the last three years indicates the following: Three or more moving violations Two moving violations and one preventable accident Two preventable accidents A DWI / DUI or reckless driving conviction within the last ten years Not able to obtain a class "C" Texas driver's license DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening, skills testing, and compatibility testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. Compatibility Testing Select Inc., Compatibility Testing evaluates a candidate's suitability for the position of Communications Specialist. Compatibility tests will be scored at a later date in conjunction with the background investigation. After successful completion of the Skills testing, and completion of the compatibility testing you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Personnel / Recruiting Unit 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve exerting up to ten (10) pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous
Mar 16, 2021
Full Time
Summary PLEASE NOTE: This position requires at least four (4) years of experience with any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. If you do not currently meet this minimum requirement, you will not be eligible for this position and may be better suited for our Public Safety Communications Recruit position. WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, receive and process requests for police, fire and emergency medical services in high stress situations; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required. All qualified applicants will be notified of the testing details via e-mail and must have a current e-mail address. The computerized testing process evaluates typing, listening, reading and multitasking ability. Applicants are not eligible to test if they have tested or failed any portion of the hiring process within the previous 6 months or if you do not meet the requirements of the new Tattoo Policy. (See tattoo policy below) Personal history statements will be distributed following successful completion of the testing process. The hiring process for candidates that complete all portions of the pre-employment screenings may take 1-4 months. (See details of the process below) Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer multi-line, 9-11 emergency and non-emergency calls and dispatches and deploys public safety personnel to calls for service. Simultaneously listen to and comprehend both telephone and radio traffic often under loud and stressful conditions. Operate multi-channel public safety radio system. Assist with and record requests for police or fire and emergency medical services from the public and departmental personnel via telephone and radio utilizing a computer-aided dispatch system. Communicate effectively, courteously, and clearly in English, verbally and in writing; includes speaking distinctly, responding promptly, and hearing in the normal range to protect the safety of officers and the public. Communicates with hearing/speech-impaired citizens by operating specialized teletype device(s). Assign appropriate Public Safety personnel to routine and/or emergency calls for service utilizing a computer-aided dispatch system. Provide pre-arrival medical instructions following department prescribed protocol with NAED compliance. Document all activity, locations and statuses in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. Comprehend and apply city ordinances, policies and procedures. Monitors National Weather Service. Operate City Emergency Warning System and notify key personnel and other agencies in emergency operation situations. Maintain strict confidentiality of all documents, radio and phone transmissions and other sensitive information handled through the communications department. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures. Drives to other City locations for meetings, etc. as required. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Speak clearly and precisely. Analyze and evaluate emergency situations and carry out effective course of action following prescribed procedures. Work well under pressure. Exercise good judgment and make sound decisions in emergency situations. Operate computer terminals for specialized access with various automated data banks. Work in a confined area for 8+ hours and remain seated for long periods of time entering data into various computer systems on a constant basis. Simultaneously input, retrieve, and maintain information, reading from both computer screens and printouts, and operating multiple keyboards. Concentrate on assigned tasks through many distractions. Operate wide range of equipment, e.g. door monitors and locks, printers, voice recorder, intercoms, alarm panel, weather monitoring devices, television monitors, etc. Ability to consistently arrive at work on time. Ability to work holidays, weekends and nights as needed. Ability to be called in to work on short notice whenever emergent situations or weather require. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of stress and change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS A high school diploma or GED, plus four years' experience in a high public contact that required decision making and problem solving under stressful conditions. Prior experience in a multi-task environment involving data entry, phones and/or radio communications. Four (4) years of any combination of Police, Fire, EMS, Military or other high-volume applicable dispatch environment. Qualified applicants will be required to pass a Communications compatibility and skills testing modules which evaluate data entry/keyboarding speed (minimum 40wpm), multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling, and sentence clarity. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain, Basic Telecommunicator and NCIC/TCIC or Full Access Operator plus Emergency Medical Dispatch (EMD) within one year from hire date. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check, driving record check, polygraph, psychological assessment, and medical screen to include hearing test. Must have Class C Texas Driver's License TCOLE Intermediate Telecommunicator Certification Be able to work various shifts including nights, holidays, and weekends. DISQUALIFIERS - Criminal Background A class B conviction within the last 10 years A family violence conviction An incomplete or falsified Personal History Statement An incomplete or falsified application Conviction of any offense above a class B misdemeanor Currently on probation or under indictment for any criminal offense Discharge from the military under less than honorable conditions including: Any other characterization of service indicating bad character Bad conduct Dishonorable Other than honorable condition DISQUALIFIERS - Drug Use Illegal use of any kind within three years prior to the date of the entrance exam. Any illegal use of PCP or LSD regardless of time. Any illegal use of a felony grade substance as defined in the Texas Penal Code or Health & Safety Code, within ten years prior to the date of the entrance exam. Extensive use of any illegal drug will be considered on a case-by-case basis. Factors considered are number of times, length of usage and lifestyle improvements. DISQUALIFIERS - Driving Record A driving record that for the last three years indicates the following: Three or more moving violations Two moving violations and one preventable accident Two preventable accidents A DWI / DUI or reckless driving conviction within the last ten years Not able to obtain a class "C" Texas driver's license DISQUALIFIERS - Tattoos and/or Body Art that display the following: racism; sexism or sexually suggestive or explicit; obscenity or profane; gang or drug related; undermining City or department values; political in nature. Note: Any tattoos visible while wearing a short sleeve uniform shirt are to be covered at all times while on-duty. This includes body art, intentional scarring, branding or body mutilation. Tattoos on the following body areas are prohibited: neck head face ears hands and fingers* arms (except that which is covered) Note: Tattoos on the fingers, such as a wedding band, may be acceptable after approval by the Police Chief. Also Prohibited: Gauges (large holes in the ears); Pierced, split or forked tongue; Any foreign objects inserted under the skin on hands, neck, face and head; and/or Dental ornamentation (gold, platinum, silver or other veneer caps for the purpose of ornamentation) Teeth, whether natural, capped or veneered shall not be ornamented with designs, jewels, initials, etc. APPLICANT PROCESSING Phase 1 - Application review for minimum requirements Phase 2 - Preliminary background screening, skills testing, and compatibility testing. Preliminary Background Screening Additional information to include full name, date of birth and government identification (ex: drivers license or identification card) will be required to test in secured areas of the Public Safety Building. Skills Testing The CritiCall Skills Test evaluates data entry/keyboarding speed, multi-tasking, memory recall, map reading, numerical prioritization, reading comprehension, spelling and sentence clarity. An overall score of 80% or above is required to proceed in the hiring process. If you do not pass this portion of testing, there will be no further processing, you may re-test after a six-month waiting period. Compatibility Testing Select Inc., Compatibility Testing evaluates a candidate's suitability for the position of Communications Specialist. Compatibility tests will be scored at a later date in conjunction with the background investigation. After successful completion of the Skills testing, and completion of the compatibility testing you will be given a Personal History Statement packet to complete and return within ten days. Phase 3 - Background and Interview Process After a background investigator reviews your personal history, you will go through the following steps below. The order is determined by needs and schedules. You will only move to the next step if you pass the previous step. This portion of the process can require 2-8 weeks for completion. Preliminary PHS review and interview Thorough background investigation 2-hour Observation in Communications Oral Review Board Interview with the Communications Manager Conditional Job Offer Polygraph examination Psychological examination Medical screening Final Job REQUIRED DOCUMENTS Once the application has been submitted, the Human Resources Department will contact all qualified applicants by email with details on the testing date, time and place. Make sure your application has a valid email address listed. Once you have passed phase 2 requirements, you will need to provide copies of the following documents with your Personal History Statement, if they apply to you. Please do not submit originals as they will not be returned. If any applicable documents are missing, your application may be rejected. Birth certificate or adoption papers College Transcripts* Copy of driver's license Credit report and bankruptcy papers if applicable Divorce decree High School diploma or GED High School transcripts* Marriage license Military DD214 Proof of motor vehicle insurance Social Security card *Contact each school attended and request a certified copy of your transcripts. Each must be in an envelope sealed by the school when submitted to the Department. Send them to: McKinney Police Department Attn: Personnel / Recruiting Unit 2200 Taylor Burk Dr. McKinney, TX 75071 You will be required to provide copies of the above documents at the time your Personal History Statement is due. Please do not use originals, as they will not be returned. SELECTION PROCESS Submitted applications will be reviewed with emphasis placed on an individual's qualifications and overall experience in the areas directly related to the job function. The applicants who possess the potential to meet our needs will be invited for an interview. The selected candidate will be subject to a background investigation and drug screening. Expected Duration- The current external job posting will remain on the McKinney Website for the duration indicated on the posting. Upon closing the process to fill the position will begin immediately and is expected to take approximately six weeks. Reapplication Process- All applicants who are not notified of a permanent disqualification may immediately re-apply for this position when posted by the City of McKinney. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve exerting up to ten (10) pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. WORK ENVIRONMENT Work takes place in a relatively safe, secure, and stable environment with periods where errors can lead to significant physical consequences. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Description: Applications are currently being accepted to establish a pool of qualified applicants for these temporary, hourly, on-call positions. Applications will be accepted on a continuing basis through 4/30/2021. Bulletin #200020; 1/07/2021 EVENT PERFORMER Casual Worker College of Arts and Letters Salary Range: $14.00 - $140.00/Hourly. Work Schedule: Hours to be arranged, on-call; non-exempt classification. Temporary position ends on/or before June 30, 2021; may be extended. Essential Functions: Under the general direction, the incumbent will perform as a solo performer or as part of a group of performers: musician, singer, dancer, poet, and other performer for ceremonial functions and special event performances. Required Qualifications and Experience: Incumbent must have the ability to use an instrument or perform vocally, as required for the performance; and willingness to dress according to the requirements of the event (i.e. formalwear, casual black, etc.). Incumbent must demonstrate the ability and/or interest in working in a multicultural/ multiethnic working environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. Desired Qualifications: A bachelor's degree in a related field. Ability to transport instruments/equipment to the desired location. Closing Date: Review of applications will begin on January 21, 2021 and continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. Employment in these positions may expire on or before the expiration date or may be extended. Future temporary positions are contingent upon the availability of funds and operational needs of the University. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in California State University Executive Order 1083 revised July 21, 2017 as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Closing Date/Time: April 30, 2021
Mar 08, 2021
Description: Applications are currently being accepted to establish a pool of qualified applicants for these temporary, hourly, on-call positions. Applications will be accepted on a continuing basis through 4/30/2021. Bulletin #200020; 1/07/2021 EVENT PERFORMER Casual Worker College of Arts and Letters Salary Range: $14.00 - $140.00/Hourly. Work Schedule: Hours to be arranged, on-call; non-exempt classification. Temporary position ends on/or before June 30, 2021; may be extended. Essential Functions: Under the general direction, the incumbent will perform as a solo performer or as part of a group of performers: musician, singer, dancer, poet, and other performer for ceremonial functions and special event performances. Required Qualifications and Experience: Incumbent must have the ability to use an instrument or perform vocally, as required for the performance; and willingness to dress according to the requirements of the event (i.e. formalwear, casual black, etc.). Incumbent must demonstrate the ability and/or interest in working in a multicultural/ multiethnic working environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. Desired Qualifications: A bachelor's degree in a related field. Ability to transport instruments/equipment to the desired location. Closing Date: Review of applications will begin on January 21, 2021 and continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. Employment in these positions may expire on or before the expiration date or may be extended. Future temporary positions are contingent upon the availability of funds and operational needs of the University. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in California State University Executive Order 1083 revised July 21, 2017 as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Closing Date/Time: April 30, 2021
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Description: SALARY AND BENEFITS: The starting salary will be between $3,515.00/month to $5,300.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. ABOUT THE POSITION: The Marketing Communications Specialist is responsible for carrying out the communications, public affairs and/or marketing and strategic communications programs for University Communications & Marketing. The incumbent will be involved directly in developing, writing and/or editing a variety of print or electronically-based communication materials, as well as coordinating marketing and advertising activities. Incumbents are responsible for developing and maintaining relationships with relevant internal and external constituents to ensure consistent, relevant and positive information about the university is strategically used in digital and print publications. Additionally, the Marketing Communications Specialist may be assigned specific responsibilities relative to the ongoing management of communication materials on the campus website, social media channels and point-of-service marketing and advertising both on and off campus. The incumbent must have thorough knowledge applicable communications techniques, be able to work fairly autonomously as well as part of a team, and exercise sound judgment and discretion in the completion of assignments and projects. The Marketing Communications Specialist will have daily and project-based responsibilities including writing, editing, and proofreading copy to produce standard print or electronically based communications for targeted internal and external audiences; collaborating with designers, photographers, faculty and others on the theme, design and content of print, electronic and web-based publications to maximize impact; and developing, researching and positioning stories including conducting interviews and creating story content. The Marketing Communications Specialist's responsibilities will also be to develop and implement strategies to promote the image of the university and/or programs by using market research data to determine the most effective techniques and approaches for reaching target audiences. The incumbent will work with others in the department, within University Advancement and on campus to identify the needs and interests of various constituent groups; translate the results of research into strategic communication efforts including selecting the best medium to achieve goals; and create marketing programs to better position the university to achieve its goals. This position's day-to-day work is led by the Strategic Communications Lead. RESPONSIBILITIES: Write for publications, projects digital media, advertisements * Write short and long form original copy for publications such as Cal State East Bay Magazine, East Bay Today, East Bay This Week, both as self-directed editorial content and that as assigned by another project leader. * Write original copy for websites, social media use, and video scripts, as needed for projects or on assignment. * Write or identify key phases and target messaging to use in print and digital advertising. * Provide editorial style and proofreading review for others' writing for the same and similar projects. Develop and implement print, digital and outdoor marketing strategies * Using analytics and strategic planning outcomes, plan and implement strategies to promote the university and its programs through specific digital, print and outdoor marketing channels. * Identify audiences and media/placement to achieve objectives as outlined by the department, division or university. * Coordinate with other University Communications staff to proactively link, connect and promote events, calls to action and original content from University Communications and other university offices in digital, print and outdoor spaces. * Work with University Communications staff and other university offices to identify and implement refreshed or targeted messaging to support specific objectives related to enrollment, university initiatives or brand/perceptions about the university. * Monitor outcomes/metrics to demonstrate the effectiveness of messaging and placement. Other communications, advancement and university duties and projects as assigned (upon assignment). REQUIREMENTS: * Knowledge of strategic communications, marketing and marketing research. * Knowledge of general practices, methods and procedures related to public relations, publications, social media, media relations and marketing. * Strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential. * Strong writing and editing skills to quickly produce clear and concise standard documents for internal and external publication. * Strong story development and journalistic writing skills, as well as advanced editorial skills. * Knowledge of interview techniques and the ability to define and deliver media messages. * Thorough knowledge of web communication techniques, vehicles and formats. Ability to effectively use web technology to achieve communication goals. * Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. * Working knowledge of protocols and institutional etiquette related to public and media relations. MINIMUM QUALIFICATIONS: * Bachelor's degree, which includes relevant coursework in the field. * At least two years of related professional or technical experience. * Knowledge of strategic communications, marketing and marketing research. PREFERRED SKILLS AND KNOWLEDGE: * Basic knowledge of applicable copyright and other laws pertaining to copyright, written materials, news media and confidentiality. * Working knowledge of applicable software packages. * Strong interpersonal skills to develop and maintain relationships within the university and with vendors who assist with marketing placement. * Demonstrated ability to keep abreast of campus events and subject matter expertise in relation to university goals and strategies to identify and capitalize on opportunities that will promote the university. * Ability to analyze and select pertinent facts and integrate them into communication vehicles. * Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
Feb 27, 2021
Full Time
Description: SALARY AND BENEFITS: The starting salary will be between $3,515.00/month to $5,300.00/month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit http://www.csueastbay.edu/af/departments/hr/benefits/index.html ABOUT CAL STATE EAST BAY: Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. ABOUT THE POSITION: The Marketing Communications Specialist is responsible for carrying out the communications, public affairs and/or marketing and strategic communications programs for University Communications & Marketing. The incumbent will be involved directly in developing, writing and/or editing a variety of print or electronically-based communication materials, as well as coordinating marketing and advertising activities. Incumbents are responsible for developing and maintaining relationships with relevant internal and external constituents to ensure consistent, relevant and positive information about the university is strategically used in digital and print publications. Additionally, the Marketing Communications Specialist may be assigned specific responsibilities relative to the ongoing management of communication materials on the campus website, social media channels and point-of-service marketing and advertising both on and off campus. The incumbent must have thorough knowledge applicable communications techniques, be able to work fairly autonomously as well as part of a team, and exercise sound judgment and discretion in the completion of assignments and projects. The Marketing Communications Specialist will have daily and project-based responsibilities including writing, editing, and proofreading copy to produce standard print or electronically based communications for targeted internal and external audiences; collaborating with designers, photographers, faculty and others on the theme, design and content of print, electronic and web-based publications to maximize impact; and developing, researching and positioning stories including conducting interviews and creating story content. The Marketing Communications Specialist's responsibilities will also be to develop and implement strategies to promote the image of the university and/or programs by using market research data to determine the most effective techniques and approaches for reaching target audiences. The incumbent will work with others in the department, within University Advancement and on campus to identify the needs and interests of various constituent groups; translate the results of research into strategic communication efforts including selecting the best medium to achieve goals; and create marketing programs to better position the university to achieve its goals. This position's day-to-day work is led by the Strategic Communications Lead. RESPONSIBILITIES: Write for publications, projects digital media, advertisements * Write short and long form original copy for publications such as Cal State East Bay Magazine, East Bay Today, East Bay This Week, both as self-directed editorial content and that as assigned by another project leader. * Write original copy for websites, social media use, and video scripts, as needed for projects or on assignment. * Write or identify key phases and target messaging to use in print and digital advertising. * Provide editorial style and proofreading review for others' writing for the same and similar projects. Develop and implement print, digital and outdoor marketing strategies * Using analytics and strategic planning outcomes, plan and implement strategies to promote the university and its programs through specific digital, print and outdoor marketing channels. * Identify audiences and media/placement to achieve objectives as outlined by the department, division or university. * Coordinate with other University Communications staff to proactively link, connect and promote events, calls to action and original content from University Communications and other university offices in digital, print and outdoor spaces. * Work with University Communications staff and other university offices to identify and implement refreshed or targeted messaging to support specific objectives related to enrollment, university initiatives or brand/perceptions about the university. * Monitor outcomes/metrics to demonstrate the effectiveness of messaging and placement. Other communications, advancement and university duties and projects as assigned (upon assignment). REQUIREMENTS: * Knowledge of strategic communications, marketing and marketing research. * Knowledge of general practices, methods and procedures related to public relations, publications, social media, media relations and marketing. * Strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential. * Strong writing and editing skills to quickly produce clear and concise standard documents for internal and external publication. * Strong story development and journalistic writing skills, as well as advanced editorial skills. * Knowledge of interview techniques and the ability to define and deliver media messages. * Thorough knowledge of web communication techniques, vehicles and formats. Ability to effectively use web technology to achieve communication goals. * Working knowledge of marketing and research techniques and methods. Ability to apply market research to identify communication needs and target audiences. * Working knowledge of protocols and institutional etiquette related to public and media relations. MINIMUM QUALIFICATIONS: * Bachelor's degree, which includes relevant coursework in the field. * At least two years of related professional or technical experience. * Knowledge of strategic communications, marketing and marketing research. PREFERRED SKILLS AND KNOWLEDGE: * Basic knowledge of applicable copyright and other laws pertaining to copyright, written materials, news media and confidentiality. * Working knowledge of applicable software packages. * Strong interpersonal skills to develop and maintain relationships within the university and with vendors who assist with marketing placement. * Demonstrated ability to keep abreast of campus events and subject matter expertise in relation to university goals and strategies to identify and capitalize on opportunities that will promote the university. * Ability to analyze and select pertinent facts and integrate them into communication vehicles. * Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. HOW TO APPLY: In addition to the standard Cal State East Bay application, please submit a: 1. Cover letter 2. Resume 3. List of three (3) or more professional references Resumes alone will not be accepted in lieu of a completed online application. To apply on-line, please go to www.csueastbay.edu/jobs. If you are a first time user, you must register, create a user ID and password, fill in your basic information, save and click on the position you are interested in, click on the "Apply Now" button to begin the online application. This position will remain open until filled and may close without further notice. Applicants will receive a confirmation of receipt via automatic email reply regarding their application materials. In addition, all applicants who were not selected will receive email notification at the conclusion of the recruitment process. Please be patient as this process may take several weeks. CONDITION(S) OF EMPLOYMENT: Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. EEO STATEMENT: As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. OTHER INFORMATION: All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/ In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html SPONSORSHIP: Cal State East Bay is not a sponsoring agency for Staff or Management positions. MANDATED REPORTER: The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Closing Date/Time: Open until filled
