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  • Billing Specialist

    Fort Lauderdale, Florida United States City of Fort Lauderdale, FL Full Time $19.77 Hourly Dec 10, 2025
    City of Fort Lauderdale Employer:

    City of Fort Lauderdale, FL

    Join us in Fort Lauderdale, where career aspirations meet boundless opportunities in a city brimming with excitement and promise. As an employee of the City of Fort Lauderdale, you'll become part of a dynamic team dedicated to serving our vibrant community while enjoying the countless perks of living in a tropical paradise. Imagine waking up to warm sunshine and ocean breezes before heading to work in one of the most picturesque cities in the United States. As an employee of the City of Fort Lauderdale, you'll not only thrive in a diverse and inclusive work environment but also benefit from a wealth of professional development opportunities and competitive compensation packages. Whether you're passionate about public service, urban planning, technology, or environmental sustainability, there's a fulfilling career path waiting for you here. Beyond the workplace, Fort Lauderdale offers an unparalleled lifestyle that seamlessly blends work and play. With world-renowned beaches just moments away from your office and a vibrant cultural scene encompassing art galleries, museums, and entertainment venues, you'll find endless opportunities to unwind and recharge after a day's work. Join us in Fort Lauderdale, where every day is an adventure, and your career aspirations can flourish in a city that truly has it all. We’re the city you’ll never want to leave.

    Apply Now View job Employer Profile

    Job Description

    POSITION SUMMARY

    This position performs a variety of billing functions for the Utilities Billing Division of the Finance Department, provides information to customers, processes various billed services and accounts and complies records of charges for services rendered.

    In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants)

    ESSENTIAL JOB FUNCTIONS

    Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.
    • Initiates and performs the billing process for water, sewer, storm water and other charges billed by the City
    • Prepares and produces monthly and annual bills for mailing to customers showing an itemized account of the amount owed to the City
    • Provides customer service by answering telephones and responding to account inquiries
    • Receives and processes requests to open, close, transfer, or temporarily suspend utility services
    • Resolves customer billing inquiries, complaints, and issues via phone, email, and fax machine
    • Reviews accounts for accuracy and completeness
    • Sets up and monitors new accounts.
    • Performs related work as required


    JOB REQUIREMENTS, PREFERENCES & WORK ENVIRONMENT

    MINIMUM REQUIREMENTS:

    High School Diploma or G.E.D. equivalency.One (1) to three (3) years of general clerical work or customer service experience. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education.Must have excellent phone and verbal communication skills and strong data entry skills. If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form (J-204) to the online application.
    As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.

    PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:
    The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    HOW TO APPLY & SUPPLEMENTAL INFORMATION

    Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; written test; interview; employment record, background check; medical examination; and drug screen. The expected duration of the selection process varies by position.

    The City of Fort Lauderdale is an Equal Opportunity, Affirmative Action, inclusive employer and a Drug Free Workplace. The City of Fort Lauderdale does not discriminate based on age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation.

    Veterans' preference per Florida law. If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form (J-204) to the online application.



    The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.

    Click here for an overview of employment information including our benefits package.

    Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale. Click here for more information or to see if you qualify.

    In addition to the competitive benefits package and salary, the City of Fort Lauderdale participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. All new City of Fort Lauderdale employees are automatically enrolled in FRS. Click here to view additional information on the Florida Retirement System.

    Closing Date/Time: 12/22/2025 11:59 PM Eastern
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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