Fraud & Chargeback Investigator I (Hybrid)

Summary

Expedia Group in Springfield seeks a Disputes Investigator I to review chargebacks, analyze transactional data, and protect customers and the company from fraud. This hybrid role blends independent decision-making with collaborative problem-solving to support loss prevention.You will engage with customers, financial institutions, vendors, airlines, and internal teams to reduce chargeback losses, create accurate dispute documentation, and clearly communicate findings while meeting performance#J-18808-Ljbffr

Job Description

Expedia Group in Springfield seeks a Disputes Investigator I to review chargebacks, analyze transactional data, and protect customers and the company from fraud. This hybrid role blends independent decision-making with collaborative problem-solving to support loss prevention.You will engage with customers, financial institutions, vendors, airlines, and internal teams to reduce chargeback losses, create accurate dispute documentation, and clearly communicate findings while meeting performance#J-18808-Ljbffr