Business Services Specialist

Job Description

The Job

The Workforce Development Department is recruiting for Business Services Specialists, who serve as the initial point of contact in engaging businesses, organizations, education, and government agencies. Business Services Specialists conduct outreach; work with special populations; build relationships, synthesize and recommend resources; and implement and monitor outcomes of a variety of workforce development programs.

The list established from this recruitment can be used to fill other vacancies as they occur throughout the County, with locations in the San Bernardino, Rancho Cucamonga, and Victorville areas.

For a more detailed description, refer to the Business Services Specialist job description.

ABOUT THE DEPARTMENT

Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA). The America’s Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers.

EXCELLENT BENEFITS

To review job-specific benefits, refer to: Summary of Benefits and the General (Teamsters) Compensation Plan .

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicant must successfully pass a background check prior to appointment.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation. Mileage reimbursement may be available.

Availability: Position may require occasional weekend and evening work, as well as out of town conferences.
Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Minimum Requirements

Candidates must meet BOTH the Education AND one (1) Experience option to qualify.

EDUCATION:
Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in business/public administration, education, communications, human/behavioral/social science, or other relevant field.

A list of coursework or unofficial transcript must be submitted with the application if a degree (as listed above) has not been conferred.

-- AND --

EXPERIENCE OPTION 1:
Eighteen (18) months of (full-time equivalent) experience performing duties equivalent to a Business Services Representative with the County of San Bernardino, which includes experience marketing WIOA services to employers, such as on the job training programs, working with MOU partners and special populations, rapid responses, business to business connections, and work site agreements.
EXPERIENCE OPTION 2:
Two (2) years of (full-time equivalent) experience conducting business outreach services marketing WIOA services to employers, which includes in-person visits and providing business solutions and resources.

IMPORTANT NOTES:

International Coursework: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Desired Qualifications

The ideal candidate will possess a Bachelor's degree or higher, have a passion to service the community, experience and knowledge of business trends, providing business services, and interacting with business executives, owners, managers, and local agencies. Displaying exceptional organizational and time management, able to articulate and foster communication and collaboration of all stakeholders. Presenter public speaking skills are also highly desired.

Selection Process

Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure : Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline 5 p.m. September 11, 2026 . Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information (Download PDF) .

For more important details, review the Applicant Information and County Employment Process .

Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 9/11/2026 5:00 PM Pacific