ADMINISTRATIVE ASSISTANT

POSITION OVERVIEW

Applications accepted from: All Persons interested
Job Classification: Administrative Assistant
Division: HR -Center for Public Leadership and learning
Reporting Location: 13333 Northwest Freeway Houston, Texas, 77040
Workdays & Hours: MONDAY - FRIDAY 08:00 AM - 05:00 PM*
*Subject to Change

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The City of Houston's Center for Public Leadership & Learning (CPLL) is committed to developing public servants through innovative learning, leadership development, and organizational excellence initiatives. CPLL serves employees across the City by providing learning programs, leadership development opportunities, and workforce solutions that support organizational success and exceptional public service.

CPLL is seeking a customer-focused Administrative Assistant to serve as the first point of contact for employees, visitors, and community partners entering our learning center. This position plays a key role in creating a welcoming and professional environment while supporting the daily operations of the Center and the Office of the Chief Learning Officer (CLO). The ideal candidate is highly organized, service-oriented, and proactive, with the ability to manage multiple priorities while delivering exceptional customer service.

Key Responsibilities

• Serve as the primary reception and customer service contact for visitors, employees, and external partners.
• Welcome guests, provide information and directions, and ensure a positive experience for all visitors to CPLL.
• Answer and route incoming phone calls, emails, and inquiries to appropriate staff.
• Coordinate visitor appointments, room reservations, and meeting logistics as assigned.
• Maintain professional and welcoming reception, classroom, and common areas.
• Monitor facility needs, submit maintenance requests, track work order status, and support classroom readiness standards.
• Maintain office and breakroom supply inventories and coordinate replenishment activities.
• Provide administrative and operational support to the Office of the Chief Learning Officer (CLO).
• Assist with purchasing, vendor coordination, invoice processing, and procurement-related activities.
• Support departmental communications, special projects, events, and operational initiatives.
• Perform other duties and special projects as assigned.

WORKING CONDITIONS
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS
Requires a Bachelor’s degree in Business Administration, Liberal Arts, or a related field.

EXPERIENCE REQUIREMENTS
One year of administrative experience is required. Professional administrative experience may be substituted for the above education requirement on a year-for-year basis.

LICENSE REQUIREMENTS
None

PREFERENCES

Preference will be given to applicants with:

• Excellent organizational skills.
• Customer service focused.
• Attention to detail and a commitment to accuracy.
• Ability to coordinate multiple tasks.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and willingness to learn new software tools.
• Able to communicate with all levels of management and assist with persons from diverse backgrounds.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED
None

SAFETY IMPACT POSITION
No

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 17

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-7238.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information.

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

If you need special services or accommodations, call (832) 393-7238 (TTY 7-1-1)

EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 7/15/2026 11:59 PM Central

Houston Airport System

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