
Office Support Specialist
Midland
45201BR
Position Description
Provides general office support with a variety of clerical activities and related tasks. Responsibilities include but are not limited to answering incoming calls, directing calls to appropriate associates, welcoming visitors, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. Work is performed under close supervision within established policies and procedures with job performance based upon tasks completed.
Major/Essential Functions
- Answer incoming calls, schedule appointments, and relay messages to the appropriate nurse.
- Accurately enter and update patient demographics to ensure clean insurance claim submissions.
- Respond quickly to patient and insurance company inquiries, including prior authorizations and referrals.
- Verify insurance coverage and obtain required authorizations before scheduling appointments.
- Make outgoing calls to patients for appointment reminders, rescheduling, and general clinic communication.
- Document all communications in EMR.
- Handle daily cash transactions, including accepting payments and performing end-of-day cash counts.
- Receive, sort, and distribute incoming mail and other correspondence. Prepare and process outgoing correspondence and other administrative documents.
- Provide general clerical support, including filing, copying, scanning, data entry, and document preparation.
- Assist with additional administrative duties and special projects as assigned to support clinic operations.
- Attend and actively participate in monthly departmental meetings.
- Maintain current knowledge of department and HSC policies and procedures to ensure compliance.
Required Qualifications
- High school diploma or the equivalent
- Five (5) years progressively responsible experience in a related area. Additional job related education may substitute for required experience on a year for year basis.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=916837
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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Texas Tech University Health Sciences Center
18067432865About Us
Nationally recognized for innovative programs, academic achievement, cutting-edge research and exceptional patient care, Texas Tech University Health Sciences Center aims to promote a greater health environment for West Texas and beyond. While our flagship campus resides proudly in Lubbock, Texas, TTUHSC operates five schools with campuses in Abilene, Amarillo, Dallas/Fort Worth, Lubbock and the Permian Basin (Midland & Odessa).
Like Texas itself, we are an independent and proud institution that is part of a larger union, the Texas Tech University System. As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of doctors, nurses, pharmacists, researchers and health care professionals while simultaneously providing the people of West Texas with world-class patient care. We are both an institution of higher learning and a place where real people come for life-saving medical care.
Our Mission
As a comprehensive health sciences center, our mission is to enrich the lives of others by educating students to become collaborative health care professionals, providing excellent patient care, and advancing knowledge through innovative research.
Our Values & Culture
Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Our five values guide our actions and principles: Beyond Service, Kindhearted, Integrity, One Team, and Visionary.
Compensation & Benefits
We are proud to offer many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance, paid time off and substantial automatic retirement contributions. Additionally, we invest in employee success by providing many resources designed to support your personal and professional growth, including:
- Comprehensive Health Plans and Other Core Insurance
- State Retirement Programs and Pension Options
- Retiree Insurance for Lifetime Medical Benefits
- Continuing Education & Lifelong Learning Programs
- Tuition scholarships for employees and their dependents
- Leadership and Professional Development Programs
- Mental and Physical Wellness Programs
- Employee Recognition Programs and Longevity Pay
We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. Consistently ranked as a "Great College to Work For" by the Chronicle of Higher Education, TTUHSC provides so much more than just a job!
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