City of Waco
  • Public Information Coordinator

  • CITY OF WACO, TEXAS
  • 300 Austin Ave, Waco, Texas 76701 United States View Map
Summary

Minimum Starting Salary: $53,000.00 annually, depending on qualifications

City of Waco Seeks
A proactive and detail-oriented professional who is passionate about public service and delivering exceptional customer service. The ideal candidate thrives in a collaborative environment, enjoys solving complex challenges, and is committed to helping the City provide timely and accurate access to public information.

Job Summary
Under supervision, Public Information Coordinator analyzes, processes and responds to public records requests submitted to the City, in compliance with State law, rules of the State Attorney General, and the City's ordinances and policies. The Public Information Coordinator, in coordination with the City Attorney's Office, evaluates whether any record or part of a record is exempt, redacts records, and prepares appropriate redaction and exemption logs. This position plans, coordinates and maintains the official records management system for the City, inputs official records into appropriate records systems; and ensures compliance with laws, rules and regulations related to assigned areas. Ensures the City is providing information promptly and compliant with requirements of the Texas Public Information Act.

Qualifications
Required:
  • Bachelor's degree in business, Public Information, Public Administration, Project Management, Information Management, or a related field
  • 3 years of records management, municipal or public information/open records experience; or an equivalent combination of education and experience

Essential Functions
  • Administers the City's public information request program by entering, reviewing, assigning, and saving a copy of each request along with the appropriate attachments; tracks and monitors requests to ensure timely completion.
  • Administers the public information web portal and provides technical support to liaison and legal staff citywide, as well as external customers.
  • Tracks and monitors revenue and payments by receiving and accepting monies from the public (requestors) in response to cost estimates.
  • Provides training and resources to City employees regarding the records management program and imaging systems, including legal requirements, administrative rules, and City policies, and provides guidance to ensure consistency of implementation and compliance.
  • Assists with the implementation, administration, and continuous improvement of the records management program, including electronic records, for the City including managing cost-effective controls related to the creation, distribution, organization, maintenance, and use of all City records.
  • Reviews responsive records for exempt information and apply redaction prior to release.
  • Prepares and maintains appropriate redaction and exemption records.
  • Reviews email archives for email communication response to requests.
  • Maintains knowledge of changes in law and legislation regarding records management and public information requests; update staff in response to changes.
  • Understands and maintains legal hold requirements and releases.


The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds.

To learn more about the benefits offered, visit our Benefits page.

Why Work For Waco:
  • Meaningful and challenging work
  • Make a difference and improve communities
  • Competitive Salary and Benefits
    • Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
    • Mandatory TMRS Retirement Plan with a 2:1 City Match
    • Education Assistance Program
    • Paid Parental Leave
    • Employee Assistance
    • Longevity Pay
    • And More!
  • Chance to do work you are passionate about
  • Desire to give back
City of Waco

City of Waco

254-750-5740

Waco is centrally located in the heart of Texas on the I-35 corridor midway between Dallas-Fort Worth and Austin. This progressive and diverse city with a vibrant community spirit offers major attractions, museums, recreation, and abundant shopping to more than 140,000 residents. Waco is the 25th largest city in Texas and the county seat of McLennan County.

Waco is not only briming with Texas history, economic opportunity, and a rich variety of cultural experiences, it is also a major seat of high learning within three major colleges in its city limits including Baylor University, Texas State Technical College and McLennan Community College.

The city is also the birthplace of Dr. Pepper, the Texas Ranger Hall of Fame Museum and the Texas Sports Hall of Fame.  Waco boasts one of the biggest and best municipal parks in Texas, Cameron Park. While the park is located in the middle of downtown situated on the Brazos and Bosque River it hosts numerous races, triathlons, boat races and much, much more.

Governance and Organization

Waco is a home rule city with a council-manager form of government. The City Council is comprised of a Mayor, elected at-large, and five City Council members representing single-member districts, all serving two-year terms. The City Council sets the tax rate, approves the budget, appoints members to City boards and commissions, enacts City ordinances, and appoints the City Manager, City Attorney, City Secretary, and the Municipal Court Judge.

The City has a strong Financial Management Policy that guides the operation and delivery of quality City services, contributes to excellent AA+ and Aa1 bond ratings, and maintains an unassigned fund balance reserve in the General Fund equal to 28% of current year budgeted expenditures. The City of Waco has more than 1,600 employees and a total operating budget of over $400 million.

The City provides a full range of municipal services including a regional airport, animal services, building inspections, code enforcement, convention and visitors bureau, emergency management, housing and community development, economic development, fire, public health, library, municipal court, parks and recreation, planning, police, public works, Texas Ranger Hall of Fame Museum, utilities and zoo operations.  

The City Council and City Manager are committed to the mission of providing exemplary municipal services for citizens and visitors in a collaborative and transparent manner while honoring the public’s trust. Waco values include providing excellent and innovative services, promoting equality and inclusion, focusing on teamwork, investing in people and always doing the right thing.

With the City of Waco, you will find our home; where everyone belongs and thrives as move forward together.

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