Front Office Coordinator

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus-one of the largest in the CSU system-serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

Job Summary

Under the general supervision of the BMAC Director and Associate Director, this position performs a variety of front office reception duties, student relations activities, and administrative and clerical duties that support the overall business and operational needs of the department. The Front Office Coordinator acts as the first point of contact for students, faculty, staff, and visitors and is responsible for opening and closing BMAC during business hours. This position provides departmental reception coordination and support that is equitable, inclusive, and provides culturally appropriate services to enhance the quality of campus life. This position uses a student centered and equity minded approach in all communication and service efforts.

Key Responsibilities

• Front Desk Reception - Serves as the first point of contact for students, faculty, staff, visitors and individuals who request information and assistance via calls, e-mail, or in-person. Provides general BMAC and CSULB information and on-campus referrals to in-person visitors, callers, and e-mail inquiries.
• Faculty and Student Relations Activities - Support students with disabilities and parenting and pregnant parents. Support students with various MyBMAC inquiries as well as follow up of incomplete or pending applications. Access to various aspects of student accounts via PeopleSoft (e.g. schedules, grade reports, registration data, and academic calendar deadlines) to assist students and staff in student advising.
• Administrative Duties and Clerical Support - Coordinate MyBMAC registration and appointment database maintenance and make modifications/updates as needed. Provides support to the Director and Associate Director in the daily tasks of maintaining their calendars (e.g., making appointments, coordinating meetings, all calendar-related activities) and maintains conference room calendars.

Department

Bob Murphy Access Center

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Classification

Administrative Support Assistant II

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• Hiring Range: The hiring range for this position is $3,565 (Step 1) - $4,260 (Step 10) per month commensurate with candidate's education, experience, skills, and training.
• CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,565 (Step 1) - $5,092 (Step 20) per month.

Benefits

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program is just one way the CSU demonstrates its dedication to your success and well-being. To be eligible for full benefits at CSU, you must be appointed at least half-time (.50 FTE) and your appointment must last more than six months and one day. Eligible employees have access to this comprehensive benefits package, which includes:

• Generous Paid Time Off: Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs.
• Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
• Educational Benefits: Tuition fee waivers for employees and eligible dependents.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance.

The CSU offers comprehensive benefit packages tailored to individual bargaining units. Candidates are encouraged to review the applicable CSU Employee Benefits Summary for details on the benefits available.

Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements your base salary.

Knowledge, Skills, and Abilities

The ideal candidate demonstrates excellent communication and interpersonal skills, enabling effective engagement with a wide range of on- and off-campus partners, including faculty, administrators, and community organizations. They are culturally sensitive to the diverse needs of students with disabilities and consistently interact in a positive, professional manner, even during high-volume periods throughout the semester. This individual remains calm under pressure, manages multiple tasks efficiently, and brings a high level of self-motivation while working independently. They build and maintain cooperative, respectful working relationships, collaborate closely with colleagues, and proactively develop knowledge of campus procedures and organizational structures. The ideal candidate is reliable, consistently arrives prepared to perform their duties, and exercises sound judgment, handling confidential information with tact, diplomacy, and respect for the rights of individuals and the University.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Equivalent to three years of administrative support experience required.

Preferred:

•Bachelor's degree

• Background working with students with disabilities at an educational level (K-12, community college, and/or University).

Application Procedures

Click “Apply Now” to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects (10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu .

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Advertised: Feb 07 2026 Pacific Standard Time
Applications close: Feb 21 2026 Pacific Standard Time

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• Cal State University (CSU) Long Beach

• 562.985.4111

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