IN-HOME OUTREACH COUNSELOR (COUNSELOR II)

DESCRIPTION

The City of Long Beach, Department of Health and Human Services is recruiting for one full-time, unclassified, at-will In-Home Outreach Counselor (Counselor II) in the Community Impact Division. Reporting to a Public Health Professional II-III (Clinical Supervisor), this position will provide in-home outreach counseling to referred families to promote strengthening family function, reduce out-of-home placement, and provide case management, education, and linkages to services. This position is located at the Ron Arias Health Equity Center 6335 Myrtle Ave Long Beach, CA 90805.

EXAMPLES OF DUTIES

• Provide in-home case management visits to participating families a minimum of one time per week, or as determined by the service plan;
• Attend Multidisciplinary Case Planning Committee (MCPC) meetings and contribute to the development and monitoring of each individualized service plan for each family;
• Observe children and assess home environment for child safety risk factors;
• Provide referrals and linkages to parenting training, youth services, mental health services, housing services, job training, transportation, and other needed services as identified in the service plan;
• Identify community resources and pursue new referral contacts to meet client needs;
• Monitor and perform follow-up on participation in activities and services defined in the service plan;
• Provide crisis intervention services including suicide risk assessment;
• Serve as the liaison and advocate for families participating in the program;
• Maintain case records and required reporting documentation, including data collection forms, progress notes, assessments, monthly reports, service logs and referral forms;
• Assist with events, activities, and services of other Center for Families and Youth programs, as required;
• May facilitate MCPC meetings; and,
• Perform other related duties as required.

REQUIREMENTS TO FILE

• High School Diploma or equivalent certification.
• Four years of professional experience working in a community-based program as a case manager or working in any capacity with in-home services.
  • Academic degrees in Social Work, Public Health, Social Services, Psychology or a closely related field may be substituted for required experience on a year-for-year basis. (Proof of education is required.*)
• Valid motor vehicle operator license.
  • Required to obtain a California motor vehicle operator license within 6 months of employment if out of state. A DMV K4 Driver License Information Report is required prior to appointment for California residents.

DESIRABLE QUALIFICATIONS:

• Bachelor's or Master’s Degree in Social Work, Public Health, Social Services, Psychology or a closely related field.
• Bilingual skills ( Khmer, Spanish, Tagalog).

*Required documents, such as transcripts, degrees and/or certification, must be uploaded to the online application at time of filing. Any proofs submitted must contain either the applicant’s name or other identifying characteristic on the documentation. Degrees must indicate the field of study and conferral date on diploma or transcript. Candidates who possess degrees from college or university from outside the United States must attach proof of educational equivalency at the time of filing.

SUCCESSFUL CANDIDATE WILL DEMONSTRATE:

• Ability to work independently and as part of a team, be flexible, and manage multiple assignments in a dynamic and fast-paced environment.
• Ability to provide crisis intervention and assessment with high risk and special needs populations.
• Ability to work effectively with a wide variety of people and populations by consistently exercising tact, good judgment, and a proactive, problem-solving focused style.
• Ability to deescalate and resolve conflict effectively.
• Ability and willingness to provide therapy, if qualified, to clients as needed.
• Effective interpersonal, written, and verbal communication skills.
• Proficiency in the use of computers, including email, internet, and office productivity software (e.g. Microsoft Word, Excel, etc.)

SELECTION PROCEDURE

This recruitment will close on Friday, February 20, 2026, at 11:59 PM. T o be considered, applicants must submit a resume, cover letter, and proof of education if qualifying with a degree. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination before appointment. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. For questions regarding this recruitment, please contact (562) 570-7008.

The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act .

The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting the Applicant Appeal Process (longbeach.gov) .

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7008.

In support of the City’s Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public.

For technical support with your governmentjobs.com application, please contact (855) 524-5627.

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include:

• Medical and Dental Insurance

• Life Insurance

• Retirement Plan (P.E.R.S.)

• Paid Vacation, Personal Holidays and Sick Leave

• Deferred Compensation

• Credit Union Membership

• Free Bus Transportation (Long Beach Transit)

• Flexible Spending Accounts

• Free Employee Parking
• Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

Closing Date/Time: 2/20/2026 11:59 PM Pacific

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• City of Long Beach

• 5625707057

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