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Job Description
JOIN THE CITY OF AUSTIN TEAM
At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
What Makes the City of Austin Special?- Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
- Value and Innovation : Work in an environment where employees are valued and innovation thrives.
- Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
- Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
- Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
- Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
- Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
- Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.
Who We Are:
Our department provides a variety of financial services and programs. Austin Financial Services (AFS) serves residents, vendors, and City departments.
Our mission is to serve as a trusted steward of public resources with integrity and accountability to ensure a fiscally sound city.
Our staff supports a wide variety of financial processes, including preparing the annual budget and annual fiscal report, procurement processes, franchise agreements, real estate transactions, and overseeing the City’s investment portfolio and debt management.
As an internal support function within the larger City organization, AFS is proud to serve and act as a leader in financial management to its partner departments.
Job Description:
Administrative Specialist
Purpose:
Under limited supervision, using independent discretion and judgment, works within a specialized function or a specific area of administrative and staff support.
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.- Provides administrative support on highly technical and/or specialized projects.
- Facilitates the handling of time sensitive request such as ORR's (Open Records Request), CAF's (Citizen Action Forms), RCA's (Request for Council Action) as well as other confidential documents.
- Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc.
- Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails.
- Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software.
- Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements.
- Conducts research, compiles data, and prepares documents for consideration and presentation.
- Files and retrieves documents, records and reports.
- Attends meetings, records minutes and distributes meeting notes.
- Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements.
Responsibilities - Supervisor and/or Leadership Exercised:- May provide leadership, work assignments, evaluation, training and guidance to others
Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.- Knowledge of applicable processes, techniques, and methods.
- Knowledge of City practice, policy and procedures.
- Skill in oral and written communication.
- Skill in using computers and related software applications.
- Skill in handling multiple tasks and prioritizing.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to manage conflicts and concerns.
- Ability to understand and communicate technical information.
- Ability to exercise discretion in confidential matters.
- Ability to recognize and recommend process improvement.
- Ability to lead and train others.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to establish and maintain effective working relationships with city employees and the public.
Minimum Qualifications:- Graduation with a Bachelor's degree from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years experience in a professional/administrative capacity.
- Experience may substitute for education up to a maximum of four (4) years.
Licenses and Certifications Required:
None
Preferred Qualifications:- Strong customer service and interpersonal skills
- Proficiency with Microsoft Office 365, including Outlook, Word, Excel, PowerPoint, and SharePoint
- Ability to review highly detailed information for accuracy and completion in accordance with established policies and procedures
- Ability to understand, communicate, and adhere to organizational policies and procedures
- Ability to travel to more than one work location
Notes to Candidate:
Position Overview:
This position is responsible for providing front-desk and administrative support, including coverage of the reception area, answering incoming calls, processing division mail, and performing payroll-related tasks. Responsibilities also include processing invoices; handling requests for memberships, certifications, training, and travel; and providing additional general administrative support as assigned.- Pay Range: $24.40 - $28.42 / hour
- Hours: Monday - Friday: 8:00 a.m. to 5:00 p.m.
- Due to business needs, this position is required to work onsite 100% of the time - Work schedules are implemented to meet the requirements of the department and are subject to change based on business needs.
- Location: 505 Barton Springs Rd., Austin, Texas 78704
Application Details:- A detailed, complete COA employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position.
- Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
- For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.
- A cover letter is required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.
- A résumé is required, but will not substitute for a complete COA employment application. Resumes are not accepted in place of a completed online application. It is the responsibility of the applicant to provide the detailed and relevant work experience, which would qualify them for the position.
- When completing the City of Austin employment application, the work experience listed must include a month and year.
- Incomplete applications will not be considered.
- Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
- Use of AI is strictly prohibited to respond to the application and during the interview process.
- Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.
Additional Details:- Austin Financial Services may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested.
- This position may require a skills assessment.
- If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required.
- This position will require a pre-employment Criminal Background Investigation (CBI).
- If you are selected as the top candidate for a position, we may contact your current and former employer.
- If you are identified as a top military candidate or a veteran, you must provide a copy of your DD-214.
Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
90 Day Provision for Additional Vacancy:
When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another candidate from the same candidate pool.
EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
Closing Date/Time: 2026-02-19 - Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
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ABOUT THE COMPANY
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City of Austin
Show moreThe City of Austin
This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.
Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.
The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.
Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.
There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.
City Government
The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.
The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.
The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.
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