HSO Intern - (Hire in process - PLEASE DO NOT APPLY TO THIS POSTING)

City of Austin, TX
Austin, Texas United States  View Map
Posted: Jan 31, 2026
  • Part Time
  • Internship
  • Job Description

    JOIN THE CITY OF AUSTIN TEAM

    At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

    What Makes the City of Austin Special?

    • Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
    • Value and Innovation : Work in an environment where employees are valued and innovation thrives.
    • Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
    • Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
    • Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
    • Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
    • Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
    • Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.


    By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

    Job Description:

    Purpose:

    Under general supervision, this position assists in general administrative or research functions to develop a working knowledge of a targeted area in municipal government.

    Duties, Functions, and Responsibilities:

    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
    • This position will serve under the public space management and street outreach units.
    • This position will provide administrative support to both public space management and street outreach.
    • This position will also provide logistical and operational support during large encampment clean ups and HEAL initiatives.
    • This position is also an internship and the intern will receive on-the-job education and instruction and municipal operations and best practices.
    • Observes and assists professionals in the assigned department to learn about areas of career interest.
    • Assists, as necessary, in the coordination, administration, or monitoring of specific programs.
    • Assists, as necessary, with researching, collecting and organizing data, performing analyses, and preparing reports to supplement knowledge gained through academic courses.
    • Participates, as necessary, in finding solutions to existing problems and discusses recommendations with administrative personnel to acquire skills in problem solving.
    • Assists with special projects.


    Responsibilities - Supervisor and/or Leadership Exercised:

    None

    Knowledge, Skills, and Abilities:
    • Knowledge of Federal, State, and Local laws and ordinances.
    • Knowledge of applicable processes, techniques, and methods.
    • Knowledge of City practices, policies, and procedures.
    • Knowledge of statistical analysis.
    • Skill in oral and written communication.
    • Skill in using computers and related software applications.
    • Ability to work with minimal supervision.
    • Ability to operate a computer keyboard and other basic office equipment.
    • Ability to communicate clearly and effectively.
    • Ability to create clear and concise reports.
    • Ability to establish and maintain effective communication and working relationships with City employees and the public.


    Minimum Qualifications:
    • Graduation from an accredited high school or equivalent.
    • Enrolled in an accredited college or university undergraduate degree program, with some advanced coursework related to the internship program.


    Preferred Qualifications:
    • Previous Education or Experience working in Homelessness Services, Public Space Management or Criminal Justice.
    • Texas Drivers License


    Notes to Candidate:

    Important Posting Information:
    • This job posting will close at 11:59 PM the day before the Job Posting Close Date listed.
    • This posting is only required to stay open for 7 days and may close any time thereafter.
    • We recommend saving or printing a copy of the job posting for your records. Closed posting cannot be viewed in Workday.


    Application Submission:
    • A complete City of Austin employment application is required to apply. Please provide dates (month and year) for each job history entry. While a resume may be required, it will not substitute for a completed application. Incomplete applications will not be considered.
    • An assessment(s) may be administered as part of the interview process.


    Electronic Notification to Applications:

    Applicants will be notified via e-mail of important information regarding application status. Please ensure your email address and contact information is current and correct.

    Travel:
    This position may require travel to multiple work locations.

    Tobacco-free Workplace:

    The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises.

    Preferred Qualifications:
    • Previous Education or Experience working in Homelessness Services, Public Space Management or Criminal Justice.
    • Texas Drivers License


    EEO Statement for City of Austin:

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
  • ABOUT THE COMPANY

    • City of Austin
    • City of Austin

    The City of Austin

    This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017. 

    Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 

    The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 

    Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 

    There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.

    City Government

    The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 

    The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 

    The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

    Show more

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Apply Now Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.
Please mention you found this employment opportunity on the CareersInGovernment.com Job Board.