INNOVATION AND TECHNOLOGY ANALYST II - DRUPAL ADMINISTRATOR

The Position

The City of Riverside, Innovation and Technology (IT) is accepting applications for the position of INNOVATION AND TECHNOLOGY ANALYST II - DRUPAL ADMINISTRATOR to fill one (1) vacancy in the Applications Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.

The IT Analyst II Drupal Administrator is responsible for managing and optimizing the City’s Drupal platform, including module development, performance tuning, and secure deployments. Additionally, the role supports full stack development by building and integrating robust web applications that deliver seamless user experiences across front-end and back-end systems.

Under general supervision, the Innovation and Technology Analyst II is to perform a variety of complex professional, technical and analytical duties in the areas of programming, testing, troubleshooting, installation, implementation, documentation and maintenance of assigned systems, databases, programs and applications and perform other duties as assigned.

Work Performed

Typical duties may include, but are not limited to, the following:

• Perform complex system analysis in the design, development, implementation, and maintenance of information systems, networks, servers, supporting hardware and software applications.
• Provide advanced technical assistance to system users in accordance with applicable information systems policies, procedures, methods and techniques.
• Participate in evaluating, planning, implementing and integrating new systems and current system upgrades.
• Prepare and design complex technical reports through database and report writing tools.
• Develop time management tasks as they relate to a project implementation.
• Perform research, gather costing information, vendor quotes and recommend hardware and software based on current or new City standards.
• Develop and produce system documentation, instructional and procedural manuals.
• Coordinate and conduct training for client users on assigned systems, applications, or other special projects.
• Work with administration and propose enhancements to improve services, policies, and procedures.
• Maintain effective and professional relationships with vendors and their technical support personnel.
• Provide on-call after hours support 24x7 as assigned.
• Provide scheduled after hours support for migrations, installations, troubleshooting and upgrades as assigned.

Qualifications

Option I

Education: Equivalent to a Bachelor's Degree in Computer Science, Information Systems, or closely related field.

Experience: Two years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.

Option II

Education: Equivalent to an Associate's Degree in Computer Science, Information Systems, or closely related field.

Experience: Four years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.

Option III

Education: High School graduation or satisfactory equivalent (GED).

Experience: Six years of full-time work experience in computer science, information systems, voice/data communications, data center operations, database administration or a related field.

Necessary Special Requirement

• When assigned to the Police Department, must be able to successfully pass an extensive police background.

Highly Desirable Qualifications - Drupal Developer / Administrator

• 2+ years of professional Drupal experience (Drupal10/11preferred)with hands-on experience using Composer, Twig templating, and Symfony-based architecture
• Demonstrated strong practical experience with modern Drupal practices, including custom module development, component-driven theming, and performance optimization.
• Knowledge of modern Drupal development standards, tools, and ecosystem (Drupal 11 core features, decoupledJSON:API, Recipes & Automatic Updates)
• Experience building and maintaining content types, views, and custom modules
• Competent in safely applying updates to both core and contributed modules.
• Possesses a firm understanding of Drupal caching mechanisms and performance fundamentals.
• Experienced in deploying Drupal updates in accordance with established deployment processes.
• Familiar with the concept of environment separation, including development, testing, staging, and production.

AWS & Hosting Environment

• Hands-on experience supporting Drupal in AWS-hosted environments
• Familiarity with EC2, Application Load Balancers, and Auto Scaling concepts
• Experience using EFS or shared storage for Drupal files

Performance & Reliability

• Conduct thorough troubleshooting of performance and availability issues related to Drupal.
• Review system logs and provide assistance in the resolution of identified incidents.

Security & Best Practices

• Understanding of Drupal security advisories and patching workflows
• Familiarity with secure coding practices and the key principles of the OWASP framework.
• Understanding of concepts related to backup strategies and disaster recovery.
• Commitment to learning about enterprise-level infrastructure and deployment methodologies.
• Implement and maintain best practices for both on-prem and cloud deployments, ensuring compliance with industry standards.

Full-Stack Development:

• Professional experience delivering production-grade web applications.
• Proficient in integrating modern web services (REST preferred, SOAP secondary)
• Skilled in building and integrating applications utilizing modern web services, with a preference for REST and a secondary focus on SOAP.
• 2+ years in professional experience in full stack development
• Automate deployments using tools such as version control and CI/CD pipelines tools

Selection Process

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:
1) Completed Employment Application
2) Completed Supplemental Questionnaire

FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide).

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:

If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination .

NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

EDUCATIONAL REQUIREMENTS:

Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options:
An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

Benefit Level II includes Senior Management, Management and Professional classifications (Exempt)

The City offers an attractive benefits package, the central provisions of which are as follows:

• Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3-year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
  
• Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation. The required employee contribution is 50% of the normal cost. And is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
  
• Health Insurance - The City offers six health insurance plans and contributes up to $1,734 per month for HMO plans (family coverage).
  
• Dental Insurance - The City provides three dental insurance plans and contributes up to $85 per month.
  
• Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage.
  
• Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k).
  
• Deferred Compensation - The City will contribute the following amounts per month, with a minimum employee contribution of $12.50 per check:
  
  • Management and Professional Units: $150/month
  • Senior Management Unit: $175/month
  
  
  
• Leave Benefits - Includes vacation leave, sick leave, bereavement leave, and holiday benefits. Please refer to the Fringe Benefits and Salary Plan for specific details.
  
• Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation.
  
• Long Term Disability - The City offers optional enrollment in the Long-Term Disability Plan.
  
• LegalEase Plan - Optional legal services plan for employees and eligible dependents.
  
• Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents.
  
• Vacation Accrual - 0-9 yrs. = 144 hrs., 10+ yrs. = 184 hrs.
  
• Administrative Leave -
  
  • Management and Professional Units: 64 hrs. per fiscal year.
  • Senior Management Unit: 80 hrs. per fiscal year.

For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1

For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.

Closing Date/Time: 2/22/2026 11:59 PM Pacific

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• City of Riverside

• 951-826-2392

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