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Job Description
Requirements
MOS Code: 43-5031.00 (Army)
Education and Experience: High School Diploma, GED, or higher and two (2) years of public contact experience.
Special Requirements: Must successfully pass an audiogram, drug screen, and stringent background investigation.
General Purpose
Under general supervision, answer all incoming emergency and non-emergency calls for Airport police, Airport fire, maintenance, transportation, operations, and medical services; answer switchboard, direct callers and give non-emergency information; enter information into computer aided dispatch system.
Typical Duties
Responsible for ensuring effective communication throughout the airport system by receiving and transferring emergency calls and radio calls. Involves: Serve as the primary point of contact for the general public, Airport maintenance personnel, medical services, Airport Police, Airport Fire, and Airport tenants through phone and dispatch communication switchboard. Dispatches Airport Police, Airport fire, maintenance, transportation, operations, and parking personnel to appropriate requests for service.
Maintain and monitor fire and security systems: Involves: Manage fire and security systems and monitor CCTV cameras throughout the Airport. Communicate and maintain effective communication with the general public and tourists visiting the El Paso International Airport. Maintain and upkeep good knowledge of facilities, buildings, and airfield on El Paso International Airport property. Perform timely necessary notification on significant unforeseen events (i.e., bomb threats, aircraft emergencies, aircraft accidents or incidents, and severe weather warnings.) Monitor and operate security, crash, gates, and fire alarm systems. Assist in training of new employees. Prepare and maintain accurate records mandated by the FAA. Remotely provides access to property security gates when warranted. Performs related duties and fulfills responsibilities as required.
General Information
For a complete job specification, click here .
Note: This is an unclassified contract position.
Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.
Note: Applicants with foreign diplomas, transcripts and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.
A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.
To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.
Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.
Determined by agreement
Closing Date/Time: 1/20/2026 11:59 PM Mountain -
ABOUT THE COMPANY
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City of El Paso
Show moreTHE CITY OF EL PASO HAS IMPLEMENTED PROGRAMS TO INVEST IN ITS WORKFORCE, INCLUDING:
- Competitive wages
- Pension Plans
- Medical, Dental and Vision Coverage
- Health Savings Account
- Paid Time Off and Paid Parental Leave
- Quality Training and Tuition Assistance Programs
Mission:
Deliver exceptional services to support a high quality of life and place for our community.
Vision:
Develop a vibrant regional economy, safe and beautiful neighborhoods and exceptional recreational, cultural and educational opportunities powered by a high performing government.
Values:
Integrity, Respect, Excellence, Accountability, People
THE COMMUNITY
Located at the westernmost edge of Texas along the Rio Grande River, El Paso has long been recognized as one of the nation’s safest cities with a population of over 800,000. This thriving community is aptly referred to as the “Sun City” – a moniker derived from the 300+ days of sunshine experienced annually.
El Paso, the largest Texas City on the U.S./Mexico border and the sixth largest city in Texas, is a dynamic and vibrant community whose location on the border provides the City with a culturally diverse population and a rich heritage that embraces the past while building for the future.El Paso is filled with many attractions that residents and visitors enjoy alike. For sports enthusiasts, the City is home to The El Paso Chihuahuas, the Minor League baseball team and Triple-A affiliate of the San Diego Padres. El Paso is also home to Sun Bowl Stadium at UTEP where many events occur, including Division I college football games and other events, including the nationally televised Sun Bowl game held each year. UTEP is also the home of the legendary Don Haskins Center where Division I college basketball games are played. Residents and visitors may also take in an El Paso Locomotive FC soccer game or an El Paso Rhinos hockey game. Located in El Paso are amusement parks, water parks, state parks, museums, the El Paso Zoo and Botanical Gardens, and the El Paso Symphony Orchestra. At the heart of the City is the Franklin Mountains State Park, the largest urban state park in Texas.
Fort Bliss is the largest installation in the United States Army Forces Command and the second largest military installation in the Army overall with the largest being the adjacent White Sands Missile Range. Fort Bliss is an anchor of the local economy and its economic stability, as it is the single largest employer in the area supporting over 167,000 people with an annual economic contribution of over $25 billion. The City of El Paso strives to be the #1 City in America for Veterans to live. The City of El Paso has been recognized by the Texas Veterans Commission for its high Veteran Employment rate. The City government currently employs approximately 14% of veterans and has a Military and Veterans Affairs department.
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