Digital Comm & Eng Spec

Job Summary:

The Digital Communication & Engagement Specialist will strategize, create and implement effective and engaging content for websites and various digital platforms including, but not limited to, social media, marketing profiles, and email. Maintain and administer tools to enhance content creation and user experience, ensuring digital communication is accessible, efficient, and aligned with organizational goals.

The salary range for this position is $67,978.56 - $91,771.06 annually with a hiring range of $67,978.56 - $79,874.81, depending on qualifications and experience. This opportunity will be available to applicants until Friday, January 23, 2026, at 12:00 P.M. M.S.T.

A current resume is required, and a cover letter is preferred.

Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City.

Essential Functions:

• Works collaboratively to produce high-quality content across websites and other digital platforms to ensure accuracy, accessibility, and consistency, and makes communication strategy recommendations.
• Administers and maintains the City's digital platforms for usability, including but not limited to websites, e-newsletters, social media, and online marketing profiles.
• Collaborates with content editors across multiple departments to gather, draft, review and release information to the public through websites and other digital communication channels.
• Monitors, maintains, and reports information and analytics from online platforms and identifies opportunities for improvement.
• Provides regular website content management system (CMS) training and web content ADA compliance guidance.
• Responsible for online community engagement and connections, social listening and responding to online audiences.
• Serves as City's primary website and social media subject matter expert and administrator, staying on top of trends, and brainstorming and curating engaging content that further the City of Loveland’s communication and engagement goals.
• Works collaboratively to create and implement citywide communications for marketing, public relations and engagement campaigns, and branding efforts.
• Stays up-to-date on e merging communication trends and technologies and recommend and implement new tools that can help broaden and deepen department communication efforts.
• Aligns digital communication and engagement initiatives with overall City of Loveland values and priorities, maintaining brand compliance.
• Assists team members with City communication and efforts for emergency operations and preparedness.
• Ensures a consistent and unified voice across City of Loveland platforms and content curators.
• Ability to travel and conduct business throughout the City.

Other Job Functions:

• Provides access and trains users on best practices for using the website and various digital tools.
• Maintains records of digital tool access, including website and social media publishers.
• Assists with communication research and communication strategy.
• Supports online and in-person community engagement efforts and events.
• Performs other duties as assigned.
• Provides access and trains users on best practices for using the website and various digital tools.
• Performs other duties as assigned.

Job Level and Management Expectations:

• There are no supervisory/management expectations.

Qualifications:

Education:

• Required: 4 Year/Bachelors Degree in Marketing, Multimedia, Communications, and/or Journalism.

Experience:

• Required: 3 Years: Progressively responsible digital media and marketing experience, with an emphasis on writing, design and demonstrated familiarity with digital media platforms, including websites and social media.
• Preferred: 2 Years: Demonstrated experience in the use of InDesign, Photoshop, Canva and/or other publication software used to produce high-quality digital publications.

An equivalent combination of education and or experience may substitute for education requirements on a year for year basis.

Knowledge, Skills, and Abilities:

• Excellent and diverse writing, editing (photo/video/text), presentation and communication skills. Requires excellent grammar, spelling, punctuation and vocabulary. Ability to listen and communicate effectively with diverse groups.
• Knowledge of WCAG guidelines and digital accessibility best practices.
• Knowledge of website and social analytics tools. Must be able to gather media and archive materials for records purposes and future use.
• Creative and innovative thinker, tech-savvy with Microsoft Office Suite, Adobe Illustrator, InDesign, Photoshop, Canva, HTML, content management systems, and any software commonly used for creating marketing material and social content.
• Must be able to consistently prioritize and manage multiple tasks in a fast-paced environment, and to work independently. Ability to coordinate and organize numerous projects simultaneously.
• Must be capable of discerning when confidentiality applies and maintain confidentiality.
• Must work well under pressure with the ability to meet tight deadlines. Requires ability to function at high-speed to allow for completion of projects in a timely and accurate manner.
• Excellent customer service skills.
• Requires the ability to learn, follow, apply and relay guidelines, policies, rules and regulations applicable to social media and communications with citizens and fellow employees.

Physical Demands and Working Conditions:

• Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal.

Working Environment:

• Frequent: Exposure to routine office noise and equipment.
• Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE!

In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.

Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

A vibrant community, surrounded by natural beauty, where you belong!

Benefit Eligible Benefits Package Includes:

• Two (2) Medical plans, Dental, Vision (for self/ spouse/ children)
• A Dedicated, exclusive Employee Health and Wellness Center
• Discounted Chilson Center passes
• Paid vacation, holidays, floating holidays, and medical leave
• Flexible spending including Dependent Care
• Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage
• Retirement 401a, 457, Roth (pre-& post tax) and company match
• A Comprehensive Employee Assistance Program
• Voluntary 529 College Invest program
• Tuition Reimbursement
• Employee Referral Program
• Personal and Professional Development opportunities
• Employee Recognition Program
• Exceptional work-life balance
• Market based pay & regular performance reviews
• Local Government employment is eligible for Public Loan Forgiveness Program

Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.

City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate.

The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation.Learn more about your right to work. Visit E-Verify.gov for more information.

Hybrid Remote Work Eligibility

This position may be eligible for up to two days per week working remotely. Probationary employees (within the first six months of employment) may not be eligible. Subject to change based on business needs and performance expectations.

Employment offers will be conditional on the successful completion of a criminal history background check.

There may be a skills assessment to test knowledge for candidates.

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• City of Loveland

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