Position InformationJoin our Utility Billing Division and play a key role in ensuring accurate, efficient, and customer-focused financial services for our community.
Key Responsibilities - Process and reconcile utility billing transactions, cash receipts, and customer payments
- Audit and review billing records for accuracy and compliance
- Prepare journal entries and assist with monthly/annual financial closings
- Address customer inquiries regarding utility accounts, rates, and billing arrangements
- Track deposits, resolve discrepancies, and ensure timely posting to accounts
- Support budget preparation and monitoring for the Utility Billing Division
- Assist with annual audit preparation and special projects
- Provides technical assistance to resolve system software issues
Core Competencies - Utility billing practices & cash handling procedures
- General ledger accounting & reconciliations
- Financial reporting & variance analysis
- Proficiency in Microsoft Office & accounting software
- Strong organizational and time-management skills
Interpersonal Skills - Clear, professional communication with customers, vendors, and staff
- Ability to explain billing policies with tact and patience
- Strong customer service orientation
- Collaborative team player with training experience
- Positive attitude in a high-volume, deadline-driven environment
Supervision - Works under general supervision from assigned supervisory or management personnel
- May provide technical and functional direction, guidance and training to lower-level staff
- Serves as a resource and liaison to resolve system or process issues
Ideal Candidate - 3+ years of technical accounting experience (utility billing preferred)
- Independent worker with sound judgment and discretion
- Accuracy and efficiency in a fast-paced office setting
- Strong problem-solving abilities and initiative to improve processes
- Commitment to fostering positive relationships and delivering exceptional service
Apply today to join the City of Brentwood’s Utility Billing Division in the Finance and Information Systems Department and make a difference in the community! For more information please see the job description here.
Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Training: - Equivalent to the completion of the twelfth grade.
Experience: - Three (3) years increasingly responsible technical accounting experience.
Application Process Applicants must submit the following: A completed City of Brentwood Employment Application.Resume.
Postmarks, faxes and incomplete applications will not be accepted.
Your application must be filled out completely online. Resumes must also be submitted but it is
not a substitute for a completed application.
The examination process will consist of: - Application Review - Review of applications for minimum qualifications for the position and to ensure all materials have been submitted.
- Written Exam - Applicants possessing these requirements will be invited to take a written test. The examination will cover elements of the knowledge and abilities identified in the job description and is tentatively scheduled for January 12, 2026.
- Eligible List - All applicants that pass the examination process will be placed on the eligible list which is good for at least 6 months and may be extended up to an additional 18 months. This eligible list will be used by the City of Brentwood to fill all current and future openings in this classification as long as the list is active.
DISCLAIMER: The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content. Components may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate.
All correspondence regarding application status, test and/or interview dates, etc. will be sent by email and will be available on your GovernmentJobs account. Please check your email folders, including your junk/spam folders and accept emails from the domain governmentjobs.com, neogov.com, or brentwoodca.gov. It is the applicant's responsibility to ensure a correct email address is provided and that all correspondence is received.
The City of Brentwood is an Equal Opportunity Employer.Applicants requesting special accommodations during the examination process may contact the Human Resources Department at (925) 516-5191.
The City of Brentwood provides a wide range of competitive benefits which can be viewed on our City Benefits page: https://www.brentwoodca.gov/government/human-resources/salary-and-benefits-overview
Closing Date/Time: 12/23/2025 10:00 AM Pacific