Eligibility Specialist I - Internal Recruitment

Definition & Distinguishing Characteristics

Have you always had a passion for helping others? Do you enjoy being actively involved in helping families achieve positive outcomes that make their lives better? Then Colusa County Department of Health and Human Services is the place for you! We have an exciting opportunity to join our team as a n Eligibility Specialist I.

We are the largest department in the county, with over 80 staff members. Our agency serves Colusa County residents by administering social services programs, including CalWORKs, CalFresh, Medi-Cal, In-Home Supportive Services (IHSS), Adult and Children’s Services, Public Health, and Housing. We have a strong leadership team that provides ongoing support for daily operations and helps our employees reach their full potential. If you're interested, check out the job description HERE.

This recruitment is currently open to Colusa County employees only . This recruitment will be used to fill current vacancies and establish an eligibility list to fill other openings without reposting.

What's This Job All About?

As an Eligibility Specialist, you will determine initial and continuing eligibility for public assistance benefit programs such as Medi-Cal, CalFresh, and CalWORKs to assist community members in need. You will gather personal information from applicants and beneficiaries through face-to-face interviews, telephone contact, or mailed correspondence, and enter the information into multiple computer systems. You will process initial applications, monitor and administer an assigned caseload, field customer phone inquiries, and perform other specialized work as assigned. You will handle a high volume of deadline-driven work while complying with changing State and Federal regulations and procedures.

At the Department of Health and Human Services, we work a 37.5 full-time work week, with the option of a flex-schedule and potential upcoming opportunities to work remotely 1-2 days per week (depending on position). This allows our staff to find a work-life balance that best fits their needs. Our staff enjoy coming to work, where every day is different, and they have the opportunity to impact members of our community by providing excellent customer service and access to available services.

How do we make a difference? Department of Health & Human Services employees are dedicated to serving Colusa County residents by offering services that improve their health, promote their well-being, and help them become productive and independent contributors to our community.

What are the benefits?

• A beautiful, safe community in which to work and serve.
• A caring, empathetic, & fun work family that you will be welcomed into - where we work hard, but play hard, too!
• A job with WORK-LIFE BALANCE!
• Competitive salary commensurate with education & experience
• A LIFETIME PAYCHECK (3% @ 60 for Classic Members and 2% @ 62 for New Members)- As long as you work for 5 years and vest in the CalPERS system, you will receive a retirement paycheck for the rest of your life.
• Amazing health care BENEFITS at NO COST to you - Unless you choose a premium health care plan.
• Authentically kind and engaged leadership who truly enjoy developing staff.
• Deferred Compensation.
• PAID vacation, PAID holidays (15), and PAID sick leave
• Vacation Parity - Previous service with a public agency counts towards vacation accrual at Colusa County. A public agency includes cities, counties, districts, military and similar entities. To learn more about vacation parity please see our benefit summary.

COME WORK FOR THE COUNTY OF COLUSA: WE’RE WAITING FOR YOU!

Supervision & Examples of Duties

Incumbents in the Eligibility Specialist I/II classification receive supervision from an Eligibility Supervisor and may receive lead direction from an Eligibility Specialist III.

Qualifications

Any combination of experience and training that would likely provide the required. Knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

EXPERIENCE:
Two years of experience performing clerical duties.

TRAINING:
None.

OR

EXPERIENCE:
One year of experience determining eligibility for loans, financial assistance, unemployment, or veterans' benefits, or publicly or privately funded health, counseling or social services,

TRAINING:
None.

OR

EXPERIENCE:
None.
TRAINING:
Completion of 60 semester or 90 quarter college units. Some positions may require possession of special language and culture skills as a bona fide qualification's standard. In these cases, candidates must demonstrate that they possess the required skills.

Colusa County offers an excellent benefit package. For a summary of benefits, please click here: 2025 Benefit Summary

Closing Date/Time: 12/6/2025 11:59 PM Pacific

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• County of Colusa

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