Graduate Studies Office Support Coordinator (Administrative Support Coordinator I) INTERNAL APPLICANTS ONLY

***INTERNAL APPLICANTS ONLY***

Our Commitment to Equity, Diversity, and Inclusion:

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/Department Summary:

Working independently, under general supervision, the Graduate Studies Office Support Coordinator provides a wide range of administrative, technical, and operational support for Graduate Studies admissions, records, and student services. This position assists with application processing, transcript handling, student record maintenance, and graduation tracking, while also supporting student-facing services such as thesis formatting assistance and front-desk coverage to field inquiries, provide quick solutions, and connect students to other appropriate staff, faculty, or units. In addition, the Graduate Studies Office Support Coordinator provides support for graduate studies events, student outreach and recruitment activities, graduate student organizations, office communications, and the development of digital tools and resources.

The Graduate Studies Office Support Coordinator works collaboratively with Graduate Studies leadership and staff, Graduate Coordinators, faculty, students, and campus partners in Academic Affairs, Enrollment Management, Student Affairs, Information Resources, and Professional and Continuing Education.

Required Education and Experience:

This position requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. These qualifications, and those listed above, would normally be obtained through completion of a high school program, technical/vocational program, or their equivalents combined with three years of related office work experience.

Preferences: Preference may be given to applicants with the following as they may be considered specialized skills:

• Experience providing administrative support in graduate education, preferably in admissions, records, or student services
• Experience with student information systems (e.g., PeopleSoft, WebAdMIT, Salesforce) and digital document management tools (e.g., Softdocs)
• Strong computer and graphic design skills, including proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Adobe Suite or similar programs, and the University style guide
• Experience organizing and supporting complex student-oriented events, workshops, and activities including college-level student clubs and organizations
• High attention to detail, accuracy, and confidentiality in managing data, records, and other sensitive materials
• Ability to organize and prioritize multiple tasks, meet deadlines, and adapt to changing priorities in a fast-paced

Time Base: Full-time

Pay Plan: 12/12

Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm

CSU Classification Salary Range: $48,564 (Step 1) - $70,752 (Step 20) per year.

Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf

Additional Information:

California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

About Chico State:

Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555 . It is also available on the web at Annual Security & Fire Safety Report .

Advertised: Nov 21 2025 Pacific Standard Time
Applications close: Dec 05 2025 Pacific Standard Time

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• California State University, Chico

• 530-898-4664

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