-
Job Description
Resumes are accepted, but not in place of the official city employment application. Incomplete applications will be automatically rejected. Proof of education requirements/certifications must be submitted as a PDF via EMAIL to human_resources@cityofinglewood.org with the SUBJECT LINE: your name and job title.
POSITION
Under close supervision, collect money for utilities, parking citations, business licenses, and other City payments.
This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class.
TASKS- Collect money and balance cash drawer for utilities, parking citations, and business license payments;
- Records and posts the amount collected to customers’ accounts;
- Counts and verifies amounts being paid;
- Reconciles and balances cash drawer against cash register receipt;
- Prepares cash, credit, and other financial records and documentation;
- Forwards cash, credit, and other financial records for review and deposit by supervisor;
- Responds to customer inquiries and directs customers to the appropriate department for service.
QUALIFICATIONS
A high school diploma or equivalent, AND one (1) year of experience in customer service and cash handling in a business environment.
KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS- Knowledge of quality customer service techniques and concepts, bill payment and overdue payment procedures, bookkeeping techniques and principles, payment processing procedures, computer hardware, financial software, and ten-key adding machine;
- Skilled in gathering data for financial reports and record-keeping, accurately performing mathematical calculations, following oral and written instructions in English, and in establishing and maintaining productive working relationships;
- Ability to prioritize work and proper documentation techniques, perform essential duties with little supervision, and effectively communicate verbally and in writing;
- Proficient in using work-related computer applications, including email, word processing, spreadsheets, databases, the internet, and other electronic devices to perform essential job duties.
THE SELECTION PROCESS
Applicants whose experience best meets the city's needs will be invited to participate in the examination for this position. Candidates must have access to a computer with internet, video, and audio capabilities to participate in our examination process. The examination may consist of one or more of the following: (1) Training & Experience Evaluation, (2) Writing Exercise, and (3) Qualifications Appraisal Interview with a panel of subject matter experts. Candidates must receive a score of 70 or higher to have their names placed on the active eligibility list for one year. The top three ranks on the Eligibility List will have their application materials forwarded to the hiring authority for a selection interview.
The City of Inglewood is an Equal Opportunity Employer. It does not discriminate by age, sex, race, religion, national origin, marital status, or handicap status in its employment actions, decisions, policies, and practices. -
ABOUT THE COMPANY
-
-
City of Inglewood
Show moreThe 9-square mile city has a population of 120,000 and is located near the LAX airport, Harbor, and major freeways. Inglewood is home to the Forum, two major hospitals, and many beautiful park facilities. The City employs over 525 full-time staff, including a full-service Police Department. The City Council is comprised of an elected Mayor and 4 Councilmembers. The City’s annual operating budget is more than $200 million.
One of Inglewood’s best-kept secrets is its beautifully landscaped neighborhoods and quality housing. The City also has over 100 acres of parks, excellent recreational facilities, and a modern Civic Center. Inglewood is home to the Los Angeles Rams, Los Angeles Chargers, state-of-the-art SOFI Stadium, future home to the Los Angeles Clippers, nationally known Forum, the Hollywood Park Casino, and numerous eateries. Inglewood’s current success builds upon a rich history and a diverse community that can adapt to new opportunities.
-