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Job Description
IT Support Technician II - OBGYN
42405BR
42405BR
Position Description
The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit.
Major/Essential Functions- Provide technical support and assistance to clinics, programs, and employees with the use of hardware and some software support and maintenance.
- Specializes in hardware and software that support institutional strategic initiatives, and manage area or unit IT projects that impact multiple clinics or programs.
- Responsible for ordering of equipment and supplies for the division and maintains an accurate inventory of controlled assets and other OBGYN equipment. Keeps spare equipment in working order to be used as a backup if needed.
- Assists with set up for training sessions and meetings as needed to ensure technology is functional.
- Provide an IT overview for new OBGYN employees including activating eRaider accounts, email, phone, cerner access and computer setup.
- Maintain appropriate Dell certifications necessary to perform warranty repairs of Dell desktops and laptops.
- Collaborates and acts as liaison with OBGYN, TTUHSC IT, UMC IT regarding IT Projects related to OBGYN growth, such as office expansion, building construction, infrastructure upgrades, and network topology.
- Assists in solving network associated access problems encountered by OBGYN personnel.
- Develops and manages departmental servers and shares. Designs and sees that security models are implemented.
- Completes the Annual Property Inventory certification with Property Custodian
- Attends to details and pursues quality in accomplishing assigned technical tasks.
- Provides planning for OBGYN IT enhancements, upgrades, and maintenance of desktop computers and other equipment as identified.
- All other duties as assigned
- Align with the TTUHSC Value-Based Culture, Vision, & Mission of the TTUHSC & OBGYN department.
Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=898804
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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ABOUT THE COMPANY
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Texas Tech University Health Sciences Center
Show moreAbout Us
Nationally recognized for innovative programs, academic achievement, cutting-edge research and exceptional patient care, Texas Tech University Health Sciences Center aims to promote a greater health environment for West Texas and beyond. While our flagship campus resides proudly in Lubbock, Texas, TTUHSC operates five schools with campuses in Abilene, Amarillo, Dallas/Fort Worth, Lubbock and the Permian Basin (Midland & Odessa).
Like Texas itself, we are an independent and proud institution that is part of a larger union, the Texas Tech University System. As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of doctors, nurses, pharmacists, researchers and health care professionals while simultaneously providing the people of West Texas with world-class patient care. We are both an institution of higher learning and a place where real people come for life-saving medical care.
Our Mission
As a comprehensive health sciences center, our mission is to enrich the lives of others by educating students to become collaborative health care professionals, providing excellent patient care, and advancing knowledge through innovative research.
Our Values & Culture
Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Our five values guide our actions and principles: Beyond Service, Kindhearted, Integrity, One Team, and Visionary.
Compensation & Benefits
We are proud to offer many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance, paid time off and substantial automatic retirement contributions. Additionally, we invest in employee success by providing many resources designed to support your personal and professional growth, including:
- Comprehensive Health Plans and Other Core Insurance
- State Retirement Programs and Pension Options
- Retiree Insurance for Lifetime Medical Benefits
- Continuing Education & Lifelong Learning Programs
- Tuition scholarships for employees and their dependents
- Leadership and Professional Development Programs
- Mental and Physical Wellness Programs
- Employee Recognition Programs and Longevity Pay
We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. Consistently ranked as a "Great College to Work For" by the Chronicle of Higher Education, TTUHSC provides so much more than just a job!
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