PRINCIPAL NETWORK SYSTEMS ADMINISTRATOR

Position/Program Information

CHILD SUPPORT SERVICES DEPARTMENT

EXAM NUMBER

N2561A

TYPE OF RECRUITMENT
We welcome applications from anyone.

WHEN TO APPLY

We will be accepting online applications from Thursday, September 11, 2025, at 8:00 a.m. (PT) until Thursday, September 25, 2025, 5:00 p.m. (PT). All applications must be received before 5:00 p.m. (PT) on Thursday, September 25, 2025,, to be accepted.

EXAM NUMBER

N2561A

WHY WORK FOR US?
With more than 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California, over 116,000 employees in more than 38 Departments, we provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2, 300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the country. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax and rejuvenate to reach your fullest personal and professional potential.

THE TEAM MEMBER WE ARE SEARCHING FOR
A dedicated professional with strong interpersonal, analytical and leadership skills, coupled with a deep dedication, and a genuine passion to serving the community to make a positive impact.

BENEFITS INFORMATION
NON-REPRESENTED EMPLOYEES: Cafeteria Benefit Plan, Contributory Defined Benefit Retirement Plan, Matched 401(k) Savings and Deferred Compensation & Thrift Plans (as declared by the Board of Supervisors), 13 Paid Holidays, 10 paid leave days and option to buy one to 20 more days, Flexible Work Schedules.

For more information about the amazing benefits offered by Los Angeles County, please visit us here: https://hr.lacounty.gov/benefits/

DEFINITION
Positions allocable to this class provide technical leadership for the comprehensive support of complex network and server operating system environments. Incumbents perform a wide-range of network-related duties, including the design, implementation, and maintenance of complex networks. This position functions as a lead for complex network systems administration projects and may supervise lower-level Network Systems Administrators and other technical staff.

CLASSIFICATION STANDARDS

This class is the principal level in the Network Systems Administrator series and generally reports to an Information Technology manager and are assigned lead roles in the following areas: network design, disaster recovery planning, capacity planning, network security, complex server and network configuration, network administration and monitoring, upgrades, troubleshooting and maintenance on network related projects, including services over Internet Protocol (IP), such as audio, video, telephony and data. Incumbents possess a broad and in-depth knowledge of advanced computer networking principles, concepts and tools. They have advanced skills in network monitoring tools and a comprehensive knowledge of protocols, emerging network technologies, network security, file servers, cable infrastructure, and topologies. They apply in depth knowledge to support network infrastructure such as e-mail, storage management, file and print services, routers, wireless access points, switches, firewalls, host access, network-related software, network management systems, network security appliances, Internet, and backup and disaster recovery services.

Principal Network Systems Administrator positions are distinguished from those of the Senior Network Systems Administrator by the incumbents serving as technical experts for complex networks and associated software and hardware in high-availability environments, along with project lead or supervisory responsibilities.

Essential Job Functions

• Provides technical leadership and supervision over Active Directory and Windows Server operations, ensuring system performance, reliability, and availability.

• Oversees and performs network and server administration, including the design, configuration, installation, maintenance, and upgrade of hardware, software, and operating systems.

• Develops, implements, and enforces departmental systems administration policies, procedures, and technical guidelines.

• Coordinates and manages system backup and recovery solutions to ensure business continuity and disaster recovery.

• Administers or supervises the administration of complex server systems, ensuring integration and interoperability across multiple platforms and technologies.

• Supervises technical staff by assigning work, providing training and guidance, evaluating performance, and enforcing personnel policies and procedures.

Requirements

REQUIREMENTS TO QUALIFY:

OPTION I:

Graduation from an accredited college or university with a bachelor's degree in Computer Science, Information Systems, or a closely related field*.

-AND-

Four (4) years of progressively** responsible, full-time, paid experience in a centralized Information Technology organization*** planning, designing, installing and maintaining complex**** network infrastructure with a high-availability environment*****.

OPTION II:

Two (2) years of full-time paid experience at the level of Senior Network Systems Administrator.

OPTION III:

Five (5) years of progressively** responsible, full-time paid experience planning, designing, installing and maintaining complex**** network infrastructure in a centralized IT organization*** with a high-availability environment*****.

LICENSE

A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS III - Moderate

This class requires that the incumbent stand or walk most of the time with bending, stooping squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.

SPECIAL REQUIREMENT INFORMATION

* In order to receive credit for your education, you must include a copy of the official diploma, official transcript, or letter/certificate from the accredited institution which shows the area of specialization at the time of filing or within seven (7) calendar days from the last day of filing. The document should show the date of the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalent to U.S. standards. Please submit documentation to CSSD-Exams@cssd.lacounty.gov and indicate your name, the exam name, and the exam number.

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

** Progressively more responsible experience is work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next.

*** Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Integration Technology official for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

**** Complex Systems is Enterprise software that are categorized by business function. Each type of enterprise application can be considered a "system" due to the integration with a firm's business processes. A complex system is an enterprise application that encompasses many interfaces to source data and/or interactions with other applications.

***** High availability environment is defined as an IT system, component, or application can operate at a high level, continuously, without intervention, for a given time period.

Withhold and out-of-class information
No withhold or out-of-class experience will be allowed. Required experience/education must be fully met at the time of filing and clearly indicated on the application.

VETERAN'S CREDIT

If you are a veteran, you may be eligible for veteran's credit, which is an additional 10% of the total points added to a passing score. We will need a copy of your form DD214 to review, so please include that with your application or email it to the exam team at CSSD-Exam@cssd.lacounty.gov .

Additional Information

EXAMINATION CONTENT

This examination will consist of two (2) parts:

Part I : Multiple Choice and Simulation Assessments, weighted 60%, measuring:

• Deductive Reasoning
• Communicating Effectively
• Executing & Delivering on Objectives
• Decision Making
• Delegating & Prioritizing Responsibilities
• Establishing & Maintaining Relationships
• Promoting Collaboration & Cooperation
• Coaching & Developing Others
• Building & Leading Teams

STANDARDIZED MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Applicants must achieve a score of 70% or higher on Part I to have their Part II - Evaluation of Training and Experience scored and calculated.

Part II : An Evaluation of Training & Experience, weighted 40%, measuring:

• Experience managing or administering system components
• Experience using identity management systems for work
• Experience performing or managing network or server administration tasks
• Experience using technology/tools to manage network and information technology operations
• Experience performing project leadership tasks

Candidates must achieve a score of 70% or higher on Part II in order to be placed on the eligible list.

OUR ASSESSMENT PROCESS

The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS to qualify. Fillout the application/supplemental questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and a detailed description of work and duties performed. If the application is incomplete, the application will be REJECTED.

After completing and scoring your assessment, our office will review your application to ensure you meet the requirements outlined in the job posting. Only candidates who indicate that they meet the requirements of the job will be forwarded to hiring managers. Applicants found not to meet the requirements may receive a disqualification notice, even after passing the exam.

Passing this examination and being added to the Eligible List does not guarantee an offer of employment.

TRANSFER OF TEST COMPONENTS

If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

TEST PREPARATION

We provide study guides and other rest preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/ . The section dedicated to test preparation is: "Employment Test Assistance."
• Online practice tests are available at https://shldirect.com/en-us/practice-tests .

ELIGIBILITY INFORMATION

The names of applicants receiving a passing score in the examination will be placed on the eligible list in the order of their scored group for a period of six (6) months following the date of promulgation.

NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY SIX (6) MONTHS.

APPLICATION AND FILING INFORMATION

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as span/junk mail.

Anna_Nersesian@cssd.lacounty.gov
cssd-exams@cssd.lacounty.gov
awong@hr.lacounty.gov
vcudiamat@hr.lacounty.gov
noreply@governmentjobs.com
info@governmentjobs.com
noreply@proctoru.com
talentcentral@shl.com
donot-reply@amcatmail.com

SOCIAL SECURITY NUMBER
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES

If you do not have access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.


NO SHARING OF USER ID AND PASSWORD

All applicants must file their application using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

TESTING ACCOMMODATION

If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov

IMPORTANT NOTES

• Please note that ALL information supplied by applicants and included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made.
• Applications may be rejected at any stage of the examination and selection process.
• Falsification of any information may result in disqualification or rescission of appointment.
• Utilizing verbiage from Class Specifications and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application, and you may be disqualified.

Comments such as "See Resume" or "See Application" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as Incomplete.

VACANCY INFORMATION
The list of successful candidates created from this exam will be used to fill vacancies throughout the Child Support Services Department as they occur.

IRS PUBLICATION 1075

Employees and Contractors that have access to IRS Federal Tax Information (FTI) are subject to routine background investigations, including Live Scans, FBI Fingerprinting, and check of local law enforcement agencies.

AVAILABLE SHIFT
Any

DEPARTMENT CONTACT
Anna Nersesian
cssd-exams@cssd.lacounty.gov

TESTING ACCOMMODATIONS COORDINATOR
TestingAccommodations@hr.lacounty.gov
CALIFORNIA RELAY SERVICES PHONE
(800) 735-2922

TELETYPE PHONE:

(800) 325-0778

For detailed information, please click here

Closing Date/Time: 9/25/2025 5:00 PM Pacific

• 

• Los Angeles County

• (800) 970-5478

Show more