-
Job Description
Sr. Patient Services Specialist
41843BR
41843BR
Position Description
This position is responsible for ensuring the smooth flow of operations at the Montgomery County Jail in Conroe, TX. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.
Major/Essential Functions- Maintain patient medical records in the electronic health record and/or paper charts in accordance with health facility standards and policies; includes scanning medical information into the electronic health record as appropriate.
- Ensure the confidentiality of all medical records information and complete forms for release of information according to university policies and standards.
- Refer any questionable requests to release patient health information to the Senior Director of the health facility or their designee
- Perform clerical, administrative, and technical duties such as preparing reports and correspondence, answering telephones, relaying messages, transferring calls, and filing loose documentation generated from inside and outside of the health facility.
- Schedule patients for health services appointments using university information systems and protocols, including medical appointments, nurse visits, mental health appointments, specialty care appointments, and any other patient health encounters according to policies and standards.
- Coordinate with contracted providers and offsite care locations for appropriate referrals and coordination of care for patients needing services by providers outside of the organization.
- Participate and support activities for access-to-care and health quality standards according to the health facility's standards and policies.
- Assist with clinical workflows as appropriate for credentials and assigned by the Senior Director or other health facility leadership.
- Work within expected timelines, accuracy, and appropriateness of work based on university policies and standards, and expectations of the Senior Director.
- Perform other duties as assigned.
Required Qualifications
High school diploma or equivalent. Three (3) years customer service, office or related experience required, with two (2) of those years in a healthcare setting preferred. Additional education may substitute for the experience requirement.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=895429
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
Copyright 2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-8a1bd1fa6769ac4785ddf22ab630d72a -
ABOUT THE COMPANY
-
-
Texas Tech University Health Sciences Center
Show moreAbout Us
Nationally recognized for innovative programs, academic achievement, cutting-edge research and exceptional patient care, Texas Tech University Health Sciences Center aims to promote a greater health environment for West Texas and beyond. While our flagship campus resides proudly in Lubbock, Texas, TTUHSC operates five schools with campuses in Abilene, Amarillo, Dallas/Fort Worth, Lubbock and the Permian Basin (Midland & Odessa).
Like Texas itself, we are an independent and proud institution that is part of a larger union, the Texas Tech University System. As a university separate from Texas Tech University, we have been entrusted with a singular charge: to teach the next generation of doctors, nurses, pharmacists, researchers and health care professionals while simultaneously providing the people of West Texas with world-class patient care. We are both an institution of higher learning and a place where real people come for life-saving medical care.
Our Mission
As a comprehensive health sciences center, our mission is to enrich the lives of others by educating students to become collaborative health care professionals, providing excellent patient care, and advancing knowledge through innovative research.
Our Values & Culture
Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Our five values guide our actions and principles: Beyond Service, Kindhearted, Integrity, One Team, and Visionary.
Compensation & Benefits
We are proud to offer many exceptional employee benefits, including a generous compensation package with comprehensive benefits, medical and dental insurance, paid time off and substantial automatic retirement contributions. Additionally, we invest in employee success by providing many resources designed to support your personal and professional growth, including:
- Comprehensive Health Plans and Other Core Insurance
- State Retirement Programs and Pension Options
- Retiree Insurance for Lifetime Medical Benefits
- Continuing Education & Lifelong Learning Programs
- Tuition scholarships for employees and their dependents
- Leadership and Professional Development Programs
- Mental and Physical Wellness Programs
- Employee Recognition Programs and Longevity Pay
We are excited for you to consider joining our team at the Texas Tech University Health Sciences Center. Consistently ranked as a "Great College to Work For" by the Chronicle of Higher Education, TTUHSC provides so much more than just a job!
-