Human Services Administrator II- Business Attraction

Position/Program Information

EXAM TITLE: Human Services Administrator II- Business Attraction

EXAM NUMBER: EW8022A-EA

JOB TYPE: PERMANENT

TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT

FILING DATES:
Applications will be accepted starting at 8:00 a.m. (PT) on Wednesday, March 26, 2025, until the needs of the service are met. The application filing period is subject to closure without notice.

ABOUT THIS EMERGENCY APPOINTMENT:
The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Economic Opportunity is seeking qualified candidates to fill a Human Services Administrator II vacancy.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. Those who successfully pass the assessment will be considered for permanent appointment to Human Services Administrator II.

This assessment will be weighted 100%.

WORK LOCATION:
Economic Opportunity Headquarters
510 S Vermont Ave 11th Fl
Los Angeles CA 90020

The Department of Economic Opportunity offers a hybrid telework schedule subject to the needs of the department.

ABOUT THE DEPARTMENT:
The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County.

Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all.

Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces.

Essential Job Functions

• Works with appropriate Federal, State (e.g. GO-Biz), and local Departments and Supervisorial Districts to coordinate business attraction activities and support program concepts, goals, and implementation. Manages relationships with firms and small businesses seeking to expand or locate in LA County.
• Interprets program policies and concepts for department staff, other County departments, and other agencies, special interest groups, and individuals in the community regarding business and labor attraction and including variety of incentives and opportunities. Supervises the analysis and interpretation of State regulations and the preparation of directions and instructions for new or revised regulations. Develop documents outlining County assets and promotional materials.
• Assesses regional labor market and business information to identify and develop job opportunities and viable career pathways for workers experiencing barriers to employment.
• Directs research and studies to determine the effectiveness and need for modifications in business attraction program policies and program activities and implementation.
• Develops, coordinates, and supports countywide business engagement.
• Develops measures and metrics to be tracked via the Customer Service Relationship Management system for overall reliable evaluation of the Business Engagement strategy.
• Directs the analysis and formulation of recommendations of proposed changes in County, State and Federal legislation with respect to business attraction, expansion, retention and other place-based local economic development strategies.

Requirements

MINIMUM REQUIREMENTS:

Two years of experience in an *administrative, **management, or ***highly responsible ****staff capacity at the level of *****Human Services Administrator I.

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

*Administrative capacity is defined as experience in assignments analyzing and making recommendations for the solution of problems of organization, budget, personnel, information services, programs, facilities planning, materials management, and general management.

**Management Capacity: Performs formulation and execution of policies in the operation of major segments for the mission of the organization. Accountable for setting organizational policies and objectives, developing and approving the course of action for the organization, and controlling the organization through supervision of subordinates who direct various units.

***Highly Responsible: Staff experience at the senior level with extensive knowledge of program related area, processes and procedures, and experience in a specific subject matter.

****Staff capacity is defined as work that includes assisting and supporting administration by doing research, analysis, and making recommendation to line managers on matters such as, utilization of personnel, allocation of funds, workload and workload fluctuations, and programs and procedures for accomplishing work objectives.

*****Human Services Administrator I is defined as experience in directing the provision of income maintenance or social services in a geographical area, for supervising a social service program unit, or for performing highly specialized staff functions.

DESIRABLE KNOWLEDGE AND SKILLS:

Experience evaluating labor market information, business intelligence, and industry reports and developing business engagement strategies based on that evaluation.

Experience developing key performance indicators and directives for program partners and analyzing program performance.

Experience with business customer relationship management and lead generation, product or service sales/marketing, and developing business engagement strategies.

Experience conducing market research, implementing economic development strategies included but not limited to business attraction, economic and workforce incentives, site selection, international trade.

Experience with presentation development, public speaking, and event organizing.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS 2:
This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

EXAMINATION CONTENT:

Before the end of your temporary work assignment a Performance Evaluation weighted at 100% will be completed. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

APPLICATION AND FILING INFORMATION:

Applications must be filed online only.

Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements.

Provide all relevant knowledge, training, and experience in the Supplemental Questionnaire section to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed.

If your application is incomplete, it will be rejected.

Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

FAIR CHANCE INITIATIVE:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT INFORMATION:
For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8022A-EA in the subject line.

California Relay Services Phone: (800) 735-2992

Teletype Phone: (800) 899-4099

ADA Coordinator Phone: (213) 300-4966

For detailed information, please click here

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• Los Angeles County

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