San Antonio Water System

  • Operations Coordinator - Production

  • SAN ANTONIO WATER SYSTEM
  • 2800 U.S. Hwy. 281 N., San Antonio, Texas 78212 United States View Map

Job Description

Grade 18 - Starting hourly rate: $26.46. Rate of pay depends on qualifications.

Job Description

JOB SUMMARY
The Operations Coordinator will support and assist the Vice President - Production Operations in achieving goals for the department, which is operational excellence, readiness, work/safety culture. This position will perform a variety of administrative and technical work in support of the department’s business needs; will be the conduit and travel between SAWS headquarters, service centers, and water production treatment facilities communicating the Vice President's initiatives. The position works under limited or minimal supervision and is responsible for assisting with development and implementation of programs and processes.

ESSENTIAL FUNCTIONS
  • Assists with development and implementation of departmental programs and processes and managing workflows.
  • Serves as primary liaison between field and office staff and department Directors and the department VP, communicates internal issues/concerns as well as recommendations to ensure optimal efficiencies.
  • Develops and coordinates communication to update staff of upcoming events/concerns/business needs impacting the department.
  • Updates and informs staff of internal procedures and management controls for items such as credit card approvals, boot vouchers and invoice processes.
  • Responsible for data management of confidential information associated with administrative duties related to salaries, progressions, vacancies, CIS (Change in Status) forms, etc.
  • Performs other duties as assigned.

Supports Safety Culture
  • Coordinates Safety Committee meetings.
  • Assist VP & Directors in developing and implementing safety action plans to address SAWS TRIR and drivers scorecard issues.
  • Partner with internal SAWS Groups (i.e. Distribution & Collections, and Treatment) in the development of Safety Culture Action Plans to support SAWS and departmental initiatives.
  • Assist with internal processes in obtaining proper PPE.
  • Assist in coordinating Safety Rallies to strengthen safety initiatives.

Supports Work Culture
  • Assist VP & Directors in coordinating group and/or one-on-one meetings with Production staff to enhance communication.

Conducts Administrative Support
  • Schedules appointments, and travel arrangements.
  • Manages the purchase of office supplies.
  • Manages and maintains the database to track employees CDL licenses.
  • Coordinates and schedules employees TCEQ water courses.
  • Assists the VP in developing and coordinating strategic planning initiatives for the Production Group.

MINIMUM REQUIREMENTS
  • Associate’s Degree in Communications, Business Administration, or related field from a recognized accredited educational institution.
  • Three years progressively responsible experience in administrative or operations support functions.
  • Valid Class “C” Texas Driver’s License.

JOB DIMENSIONS
  • Interacts with all levels of internal and external customers throughout SAWS.
  • Ability to effectively and clearly communicate both verbally and in writing.
  • Skill in operating a personal computer and utilizing rudimentary software.
  • Ability to compile, organize, and maintain accurate and complete records and files.

PHYSICAL DEMANDS AND WORKING CONDITIONS
Physical requirements include lifting up to 20 pounds occasionally. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. May operate a company or personal vehicle. May be required to work hours other than regular schedule such as nights and weekends.

San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.
From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:
  • Competitive, market-based salaries
  • Performance-based incentives
  • Medical benefits
  • Dental benefits
  • Life insurance
  • Prescription drug program
  • Vision care plan
  • Two retirement plans
  • Deferred compensation plans (457 plan)
  • Disability income
  • Paid leave (vacation, sick, personal)
  • Education assistance program
  • Employee assistance program
  • Flexible, tax-deferred health and dependent care spending accounts
  • Wellness programs
  • On-Site Fitness Facilities
  • Community service opportunities


Closing Date/Time: 11/22/2026 11:59 PM Central
San Antonio Water System

San Antonio Water System

(210) 233-2025

The San Antonio Water System (SAWS) is a public utility owned by the City of San Antonio. SAWS serves 2 million people in Bexar County as well as parts of Medina and Atascosa counties.  The population includes more than 511,300 water customers and 457,600 wastewater customers. SAWS actively seeks out public participation in its operations and planning, while SAWS volunteers strive to help their neighbors in need.

As an industry leader in conservation and water and wastewater management, SAWS provides sustainable, affordable water services. To deliver responsible water services, our investment in our employees – one of our greatest assets – ranks as a top priority.

San Antonio Water System's Board of Trustees has adopted mission, vision and values statements that serve as a foundation to move the utility forward through 2050 and reinforce San Antonio's much-deserved reputation as Waterful. 

Our Mission: Sustainable, Affordable Water Services / Our Vision: To be leaders in delivering responsible water services for life. / Our Values: Excellence, Integrity, Respect and Safety.

SAWS is a values-based organization that believes in diversity in all aspects of our business. At SAWS, we attract and retain the finest individuals whose diverse talents drive innovation. We recognize that differences in race, ethnicity, religion, gender, gender identity, sexual orientation, nationality, physical ability or any characteristic protected by law, enrich and empower our work environment. We respectfully infuse diversity in our daily work lives with the knowledge that people from a variety of backgrounds and life experiences make connections that make SAWS a success.

SAWS is committed to providing our employees with a healthy, safe, and rewarding work environment where all employees have an equal opportunity for professional and personal growth. SAWS employees go beyond what is expected – developing remarkable, award-winning programs in conservation, water resources, watershed protection and wastewater treatment.

Why Choose a Career at SAWS?  

For Your Work-Life Balance: SAWS is proud to invest in its employees by offering a variety of paid time off to help meet the work-life balance goals of you and your family.

For Your Professional Growth: Professional growth is key to both our employees’ success as well as SAWS’. That’s why SAWS offers a number of professional development opportunities that achieve both personal and company goals.

For Your Future: Achieving your personal financial goals is an important part of your life. SAWS makes it easy for employees to save for retirement by providing several retirement plan options.

For Your Health: SAWS offers a range of health, dental and vision benefits, and Wellness Programs to help meet each employee’s needs.

For your Protection: SAWS offers life insurance and disability coverage to meet the need for protection against life’s unexpected events.

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