Court Support Specialist

Summary

Court Support Specialist

CASES is a New York City agency at the forefront of the intersection between behavioral health and the criminal justice system. Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community. The CASES Court services department services facilitates court mandates or endorsed programming at all points in the criminal legal process. CASES operates alternative to detention (ATD) and alternative to incarceration (ATI) community based programs that are facilitated by the NYS Office of Court Administration (OCA) judiciary. CASES interfaces with multiple stakeholders to support these ATD and ATI program options for thousands of defendants in multiple boroughs. Specifically the arraignment team screens approximately 10,000 defendants per year for ATD and ATI programs, Supervised Releasee and newSTART.

This role will support a new initiative within the Supervise Release program run by CASES in Manhattan. The role will be in court during the critical hours needed to support arraignments. Furthermore this role will be unique of building and maintaining a caseload from the courtroom to the community nightly.

Shift Hours: This position is full-time Sunday-Thursday / Tuesday – Saturday 9am-5pm

Salary: The salary range for this role is $61,000 - $63,000 annually.

Location Address: 100 Centre Street, New York, NY 10013. Our office is easily accessible by public transportation.

Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). At least 2 days will be required in office.

What You Will Be Doing:

• Be flexible and innovative in the first of its kind position at CASES of court and community work
• Provide support for Manhattan Supervised Release (SRP) participants immediately upon release from their court appearance
• Maintain a caseload of all eligible participants to be seen at the mandated frequency by the court at a minimum and multiple other community contacts
• Provide outreach and support to clients from 9am-5pm in the community
• Assist in the implementation of the Intensive Services Unit subsection of Manhattan SRP
• Engage and gain rapport with clients to assist in compliance with SRP court mandates
• Assist in de-escalation of and crisis management, when appropriate after the clients release
• Assess and provide services to clients to address housing, income support, education and vocational training, social supports, employment, and primary care needs
• Provide transitional support for clients to their home, shelters, treatment programs and/or other services to ensure and secure connection to programming
• Assist clients with linkages to and systems navigation within the behavioral health, human services, and criminal justice systems as appropriate
• Provide mobile crisis response to clients in distress from their court appearance and possible aid their transport to a hospital
• Devote substantial time creating and maintaining relationships with human service providers around NYC who are receptive to accepting CASES clients directly from arraignments
• Develop and maintain excellent professional relationships with judges, prosecutors, defense counsel, and other court partners to facilitate program admissions and maintain CASES' credibility in the Manhattan Criminal and Supreme Courts
• Ensure timely, complete, and accurate documentation in the case record database including collecting and tracking participant demographics, intake, re-arrest cases, court dates and warrants for all court mandated programs
• Provide timely and accurate notification to the court about participant non-compliance (when participants are missing/absconded, fail to report, and are rearrested)
• Provide culturally competent and anti-racist services in the court in accordance with CASES' policies and the delivery of excellent court services to address the needs of youth and young adults, adults, and individuals with behavioral health needs and that are responsive to the race, ethnicity, sexuality, gender, and criminal legal history of program participants
• Work a regular schedule and adhere to schedule changes to ensure SRP consistently maintains coverage for all court shifts; perform other related duties as assigned by supervisors and senior staff
• Participate in supervision, case review and staff meetings, and in-service trainings to develop professional skills
• Complete all other tasks as noted by supervisors
• Fulltime in-person position.

What We Are Looking For:

• Bachelor's degree in related field
• At least 5 years of work experience providing peer support to individuals with serious mental illness and criminal justice involvement
• Proficiency with computer and electronic case records

Preferred Skills/Qualifications:

• CASAC or CASAC-T preferred
• Spanish speaking a plus

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days-off annually
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit www.cases.org/careers/ to learn more about benefits offered by the CASES

Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

PEOPLE| Hold people's stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY| Seek to understand others

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.

Job Description

Court Support Specialist

CASES is a New York City agency at the forefront of the intersection between behavioral health and the criminal justice system. Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community. The CASES Court services department services facilitates court mandates or endorsed programming at all points in the criminal legal process. CASES operates alternative to detention (ATD) and alternative to incarceration (ATI) community based programs that are facilitated by the NYS Office of Court Administration (OCA) judiciary. CASES interfaces with multiple stakeholders to support these ATD and ATI program options for thousands of defendants in multiple boroughs. Specifically the arraignment team screens approximately 10,000 defendants per year for ATD and ATI programs, Supervised Releasee and newSTART.

This role will support a new initiative within the Supervise Release program run by CASES in Manhattan. The role will be in court during the critical hours needed to support arraignments. Furthermore this role will be unique of building and maintaining a caseload from the courtroom to the community nightly.

Shift Hours: This position is full-time Sunday-Thursday / Tuesday – Saturday 9am-5pm

Salary: The salary range for this role is $61,000 - $63,000 annually.

Location Address: 100 Centre Street, New York, NY 10013. Our office is easily accessible by public transportation.

Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). At least 2 days will be required in office.

What You Will Be Doing:

• Be flexible and innovative in the first of its kind position at CASES of court and community work
• Provide support for Manhattan Supervised Release (SRP) participants immediately upon release from their court appearance
• Maintain a caseload of all eligible participants to be seen at the mandated frequency by the court at a minimum and multiple other community contacts
• Provide outreach and support to clients from 9am-5pm in the community
• Assist in the implementation of the Intensive Services Unit subsection of Manhattan SRP
• Engage and gain rapport with clients to assist in compliance with SRP court mandates
• Assist in de-escalation of and crisis management, when appropriate after the clients release
• Assess and provide services to clients to address housing, income support, education and vocational training, social supports, employment, and primary care needs
• Provide transitional support for clients to their home, shelters, treatment programs and/or other services to ensure and secure connection to programming
• Assist clients with linkages to and systems navigation within the behavioral health, human services, and criminal justice systems as appropriate
• Provide mobile crisis response to clients in distress from their court appearance and possible aid their transport to a hospital
• Devote substantial time creating and maintaining relationships with human service providers around NYC who are receptive to accepting CASES clients directly from arraignments
• Develop and maintain excellent professional relationships with judges, prosecutors, defense counsel, and other court partners to facilitate program admissions and maintain CASES' credibility in the Manhattan Criminal and Supreme Courts
• Ensure timely, complete, and accurate documentation in the case record database including collecting and tracking participant demographics, intake, re-arrest cases, court dates and warrants for all court mandated programs
• Provide timely and accurate notification to the court about participant non-compliance (when participants are missing/absconded, fail to report, and are rearrested)
• Provide culturally competent and anti-racist services in the court in accordance with CASES' policies and the delivery of excellent court services to address the needs of youth and young adults, adults, and individuals with behavioral health needs and that are responsive to the race, ethnicity, sexuality, gender, and criminal legal history of program participants
• Work a regular schedule and adhere to schedule changes to ensure SRP consistently maintains coverage for all court shifts; perform other related duties as assigned by supervisors and senior staff
• Participate in supervision, case review and staff meetings, and in-service trainings to develop professional skills
• Complete all other tasks as noted by supervisors
• Fulltime in-person position.

What We Are Looking For:

• Bachelor's degree in related field
• At least 5 years of work experience providing peer support to individuals with serious mental illness and criminal justice involvement
• Proficiency with computer and electronic case records

Preferred Skills/Qualifications:

• CASAC or CASAC-T preferred
• Spanish speaking a plus

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off – starting at 25 days-off annually
• 12 Paid Holidays per year
• Retirement 403b Competitive matching up to 6%
• Employee Referral Program
• Visit www.cases.org/careers/ to learn more about benefits offered by the CASES

Our Values

At CASES, we like to move with PURPOSE, which reflects our values:

PEOPLE| Hold people's stories with dignity

UNITY| Commit to a shared mission

RESPECT| Celebrate the strength of diversity

PROGRESS| Always work to improve

OPTIMIZE| Make the best use of resources

SOLUTIONS| Work together to solve problems

EMPATHY| Seek to understand others

Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.