Remote Senior Non-Fraud Investigator

Summary

FNBO is seeking a Non-Fraud Investigations Senior Specialist to help customers protect themselves against billing disputes and to investigate, analyze, and resolve complex disputes. The role focuses on credit card investigations and regulatory compliance, with training scheduled remotely and ongoing remote work flexibility.The ideal candidate has strong communication skills, customer service background, and comfort with balancing accounts and navigating banking software.

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Job Description

FNBO is seeking a Non-Fraud Investigations Senior Specialist to help customers protect themselves against billing disputes and to investigate, analyze, and resolve complex disputes. The role focuses on credit card investigations and regulatory compliance, with training scheduled remotely and ongoing remote work flexibility.The ideal candidate has strong communication skills, customer service background, and comfort with balancing accounts and navigating banking software.

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