PROGRAM SPECIALIST II-DOE

Summary

Program Specialist IIThis position performs intermediate-level work under the general guidelines and supervision of the Program Specialist IV-DOE-SES in the State Scholarships, Loans & Grants Section of the Office of Student Financial Assistance, Division of Finance and Operations. The section administers financial assistance programs funded by state and federal sources including scholarships & grants and provides technical assistance to students, parents, high school and district personnel, and college financial aid officers.Duties & Responsibilities:Identifies system issues and deficiencies and provides suggestions for improvement.Evaluates applicant data and documentation to determine eligibility, suggests award evaluations, and ensures timely and accurate disbursement of funds to all eligible award recipients.Process includes the evaluation of academic transcripts using the Online Transcript Entry and Evaluation System (OTEES).Provides technical assistance and, regarding program requirements to applicants, parents, school districts, high schools, institutions, and other interested parties.Prepare and review statistical and demographic reports on program applicants and recipients to provide a current snapshot of the program at any given period.Evaluate program policies and operating procedures, and draft recommendations for improvements.Performs other duties as required.Minimum Qualifications:One year's experience with student financial aid programsOne year's experience of working with studentsKnowledge of student financial aid programsKnowledge of state program statutes, rules, policies, and proceduresKnowledge of the principles and practices of administering educational programsAbility to utilize problem-solving techniquesAbility to understand and apply applicable rules, regulations, policies, and proceduresAbility to prioritize workloadAbility to develop various reportsAbility to establish and maintain effective working relationships with othersAbility to communicate effectively, both verbally and in writingAbility to plan, organize and direct program activitiesAbility to be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditionsAbility to interact courteously with othersAbility to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unitFlorida Department of Education Mission Statement:Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects the cooperative relationship and the role that so many Floridians play in ensuring student success. The FDOE's mission for Florida's Early Learning-20 education system is to increase the proficiency of all student within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued students, parents, and communities.Working for the State of Florida has benefits! State Group Insurance coverage options+ Nine paid holidays and a Personal Holiday each year Student Loan Forgiveness Program (Eligibility required) Tuition Fee Waivers (Accepted by major Florida colleges/universities) Retirement plan options, including employer contributions Annual and Sick Leave Benefits Flexible Spending Accounts Ongoing comprehensive training provided Career Growth Maternity and Parental Leave Benefits Highly skilled, professional environment

Job Description

Program Specialist IIThis position performs intermediate-level work under the general guidelines and supervision of the Program Specialist IV-DOE-SES in the State Scholarships, Loans & Grants Section of the Office of Student Financial Assistance, Division of Finance and Operations. The section administers financial assistance programs funded by state and federal sources including scholarships & grants and provides technical assistance to students, parents, high school and district personnel, and college financial aid officers.Duties & Responsibilities:Identifies system issues and deficiencies and provides suggestions for improvement.Evaluates applicant data and documentation to determine eligibility, suggests award evaluations, and ensures timely and accurate disbursement of funds to all eligible award recipients.Process includes the evaluation of academic transcripts using the Online Transcript Entry and Evaluation System (OTEES).Provides technical assistance and, regarding program requirements to applicants, parents, school districts, high schools, institutions, and other interested parties.Prepare and review statistical and demographic reports on program applicants and recipients to provide a current snapshot of the program at any given period.Evaluate program policies and operating procedures, and draft recommendations for improvements.Performs other duties as required.Minimum Qualifications:One year's experience with student financial aid programsOne year's experience of working with studentsKnowledge of student financial aid programsKnowledge of state program statutes, rules, policies, and proceduresKnowledge of the principles and practices of administering educational programsAbility to utilize problem-solving techniquesAbility to understand and apply applicable rules, regulations, policies, and proceduresAbility to prioritize workloadAbility to develop various reportsAbility to establish and maintain effective working relationships with othersAbility to communicate effectively, both verbally and in writingAbility to plan, organize and direct program activitiesAbility to be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditionsAbility to interact courteously with othersAbility to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unitFlorida Department of Education Mission Statement:Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects the cooperative relationship and the role that so many Floridians play in ensuring student success. The FDOE's mission for Florida's Early Learning-20 education system is to increase the proficiency of all student within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued students, parents, and communities.Working for the State of Florida has benefits! State Group Insurance coverage options+ Nine paid holidays and a Personal Holiday each year Student Loan Forgiveness Program (Eligibility required) Tuition Fee Waivers (Accepted by major Florida colleges/universities) Retirement plan options, including employer contributions Annual and Sick Leave Benefits Flexible Spending Accounts Ongoing comprehensive training provided Career Growth Maternity and Parental Leave Benefits Highly skilled, professional environment