PROGRAM SPECIALIST II-DOE

Summary

PROGRAM SPECIALIST II-DOE - 48001384

This position performs intermediate-level work under the general guidelines and supervision of the Program Specialist IV-DOE-SES in the State Scholarships, Loans & Grants Section of the Office of Student Financial Assistance, Division of Finance and Operations. The section administers financial assistance programs funded by state and federal sources including scholarships & grants and provides technical assistance to students, parents, high school and district personnel, and college financial aid officers.

Duties & Responsibilities:

• Identifies system issues and deficiencies and provides suggestions for improvement.
• Evaluates applicant data and documentation to determine eligibility, suggests award evaluations, and ensures timely and accurate disbursement of funds to all eligible award recipients.
• Process includes the evaluation of academic transcripts using the Online Transcript Entry and Evaluation System (OTEES).
• Provides technical assistance and, regarding program requirements to applicants, parents, school districts, high schools, institutions, and other interested parties.
• This includes explaining complex financial aid issues, interpreting policy, appeal consideration, and providing the supervisor with recommendations on eligible programs of study based on the interpretation of statutes, rules, regulations, and explanation of office procedures.
• Prepare and review statistical and demographic reports on program applicants and recipients to provide a current snapshot of the program at any given period.
• Evaluate program policies and operating procedures, and draft recommendations for improvements.
• Performs other duties as required.

Minimum Qualifications:

• One year's experience with student financial aid programs
• One year's experience of working with students
• Knowledge of student financial aid programs.
• Knowledge of state program statutes, rules, policies, and procedures.
• Knowledge of the principles and practices of administering educational programs.
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to prioritize workload.
• Ability to develop various reports.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate effectively, both verbally and in writing
• Ability to plan, organize and direct program activities.
• Ability to be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.
• Ability to interact courteously with others.
• Ability to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.

Florida Department of Education Mission Statement:

Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects the cooperative relationship and the role that so many Floridians play in ensuring student success. The FDOE's mission for Florida's Early Learning-20 education system is to increase the proficiency of all student within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued students, parents, and communities.

Working for the State of Florida has benefits!

State Group Insurance coverage options+ Nine paid holidays and a Personal Holiday each year Student Loan Forgiveness Program (Eligibility required) Tuition Fee Waivers (Accepted by major Florida colleges/universities) Retirement plan options, including employer contributions ( www.myfrs.com ) Annual and Sick Leave Benefits Flexible Spending Accounts Ongoing comprehensive training provided Career Growth Maternity and Parental Leave Benefits Highly skilled, professional environment

Job Description

PROGRAM SPECIALIST II-DOE - 48001384

This position performs intermediate-level work under the general guidelines and supervision of the Program Specialist IV-DOE-SES in the State Scholarships, Loans & Grants Section of the Office of Student Financial Assistance, Division of Finance and Operations. The section administers financial assistance programs funded by state and federal sources including scholarships & grants and provides technical assistance to students, parents, high school and district personnel, and college financial aid officers.

Duties & Responsibilities:

• Identifies system issues and deficiencies and provides suggestions for improvement.
• Evaluates applicant data and documentation to determine eligibility, suggests award evaluations, and ensures timely and accurate disbursement of funds to all eligible award recipients.
• Process includes the evaluation of academic transcripts using the Online Transcript Entry and Evaluation System (OTEES).
• Provides technical assistance and, regarding program requirements to applicants, parents, school districts, high schools, institutions, and other interested parties.
• This includes explaining complex financial aid issues, interpreting policy, appeal consideration, and providing the supervisor with recommendations on eligible programs of study based on the interpretation of statutes, rules, regulations, and explanation of office procedures.
• Prepare and review statistical and demographic reports on program applicants and recipients to provide a current snapshot of the program at any given period.
• Evaluate program policies and operating procedures, and draft recommendations for improvements.
• Performs other duties as required.

Minimum Qualifications:

• One year's experience with student financial aid programs
• One year's experience of working with students
• Knowledge of student financial aid programs.
• Knowledge of state program statutes, rules, policies, and procedures.
• Knowledge of the principles and practices of administering educational programs.
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to prioritize workload.
• Ability to develop various reports.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate effectively, both verbally and in writing
• Ability to plan, organize and direct program activities.
• Ability to be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.
• Ability to interact courteously with others.
• Ability to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.

Florida Department of Education Mission Statement:

Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects the cooperative relationship and the role that so many Floridians play in ensuring student success. The FDOE's mission for Florida's Early Learning-20 education system is to increase the proficiency of all student within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued students, parents, and communities.

Working for the State of Florida has benefits!

State Group Insurance coverage options+ Nine paid holidays and a Personal Holiday each year Student Loan Forgiveness Program (Eligibility required) Tuition Fee Waivers (Accepted by major Florida colleges/universities) Retirement plan options, including employer contributions ( www.myfrs.com ) Annual and Sick Leave Benefits Flexible Spending Accounts Ongoing comprehensive training provided Career Growth Maternity and Parental Leave Benefits Highly skilled, professional environment