Library and Community Services Supervisor (20788459)

Job Description

The City of Menlo Park is currently seeking experienced and motivated public services supervisors to lead major operational divisions in our dynamic and multidisciplinary Library and Community Services Department. Our department values customer service, community engagement, accountability, and professionalism. We are dedicated to providing opportunities for community members to learn, connect, and grow.

This recruitment will fill two current full-time positions: one in Library Services and one in the Recreation and Sports Division (including Aquatics). It will also establish an eligibility list for future Library and Community Services Supervisor vacancies.

Position Overview

Library and Community Services Supervisors are responsible for the day-to-day operations, services, staff, and users of their assigned division. Supervisors plan, organize, supervise, and evaluate the work of staff while ensuring the delivery of high-quality programs and services. Positions are assigned to one or more operating divisions that may include library services, recreation and sports, aquatics, childcare, or administrative support functions.

Division-Specific Responsibilities

Library Services Supervisor (One current vacancy)

The Library Services Supervisor oversees the daily operations of the City’s library system, including both the Burgess Library and the Belle Haven Library located at the Belle Haven Community Campus. This role is responsible for supervising professional and paraprofessional staff who support circulation, reference services, technology assistance, programming, and general patron support. The supervisor ensures a high level of customer service, maintains welcoming and safe library spaces, and develops programs that promote literacy, lifelong learning, digital inclusion, and community engagement. The position also manages scheduling, staff training, and performance evaluations, while coordinating with community partners, Friends of the Library, Library Foundation, volunteers, and other City departments to enhance library services. Additional responsibilities include monitoring budgets, managing collections, and reviewing service metrics to support continuous improvement.

Recreation and Sports Supervisor (Recreation, Sports, and Aquatics) (One current vacancy)

The Recreation and Sports Supervisor oversees operations across the City’s recreation programs, youth and adult sports, aquatics programs, fitness offerings, and community events. This position manages staff and ensures that all recreation and aquatics programs meet safety standards, operational goals, and community needs. The supervisor is responsible for coordinating the scheduling and maintenance needs of sports fields, gyms, pools, and recreation facilities, as well as developing seasonal program plans, activity guides, and outreach materials. The role includes recruiting, training, and evaluating staff, coaches, and contract instructors. The supervisor manages program budgets, tracks participation trends, and monitors performance outcomes to support effective program delivery. Throughout all areas, the supervisor ensures that recreation and aquatics services provide safe, inclusive, and positive experiences for the community.

Childcare

The supervisor for childcare and youth programs provides leadership and oversight for programs governed by Title 22 and Title 5 regulations, ensuring full compliance with state licensing standards, staffing requirements, safety protocols, and documentation practices. This position oversees licensed childcare operations, after‑school enrichment programs, and seasonal summer camps, ensuring that all programs provide safe, developmentally appropriate, and engaging experiences for children. The supervisor is responsible for planning, implementing, and evaluating program activities; supervising, training, and supporting staff; and maintaining required regulatory records, parent communication, and program quality standards. They coordinate curriculum development, behavior support strategies, and daily operations while ensuring alignment with City policies and state regulations. The supervisor also manages scheduling, ratios, emergency procedures, and program budgets, and collaborates with families, schools, and community partners to meet evolving community needs. This role requires strong knowledge of child development, youth recreation programming, staff development, and compliance with licensing and health and safety requirements.

Senior Services

The supervisor for senior services provides leadership and oversight of programs and services that support older adults, including recreation, social services, transportation support, and community outreach. This position ensures programs are responsive, inclusive, and aligned with the needs of older adults and adults with disabilities. The supervisor plans, implements, and evaluates programs such as lifelong learning classes, wellness activities, social engagement programs, nutrition services, and resource navigation. They supervise and train staff and volunteers, manage facility operations, and maintain partnerships with community agencies, service providers, and county or state organizations. The supervisor must be knowledgeable about issues affecting older adults, including accessibility, social isolation, safety, and available support resources. Additional responsibilities include budget oversight, contract coordination, policy implementation, data tracking, and ensuring compliance with applicable laws and regulations. The ideal supervisor brings strong communication skills, empathy, and the ability to build relationships that support older adults in maintaining independence, well‑being, and community connection.

Job PDF:

https://www.calopps.org/sites/default/files/Library%20and%20Community%20Services%20Supervisor_0.pdf

Ideal Candidate

Key Responsibilities
The ideal candidate will be able to independently and effectively perform the following duties:

• Demonstrates the ability to administer complex technical and professional programs independently and collaboratively across areas such as library services, recreation, childcare, older adults, disability services, and social services.
• Effectively supervises, trains, plans, organizes, schedules, assigns, reviews, and evaluates the work of staff, contractors, and volunteers across multiple program areas.
• Recommends and implements departmental and program goals, objectives, practices, policies, procedures, and work standards.
• Researches, analyzes, and evaluates operations, procedures, and policies, and develops and implements improvements.
• Conducts complex research projects, evaluates alternatives, prepares clear recommendations, and presents administrative and technical information in a professional manner.
• Prepares clear, concise reports, correspondence, policies, procedures, and related written materials.
• Interprets, applies, explains, and ensures compliance with applicable federal, state, and local laws, policies, and regulations.
• Communicates policies and procedures effectively and accurately to various audiences.
• Organizes and prioritizes multiple projects and tasks effectively, manages time well, and meets critical deadlines.
• Plans and implements projects, services, and programs that respond to changing community needs while ensuring efficient use of limited resources.
• Prepares, monitors, and manages program budgets.
• Participates in the negotiation and administration of contracts as assigned.
• Communicates clearly, professionally, and appropriately in all situations.
• Uses tact, initiative, prudence, and independent judgment within established guidelines.
• Builds and maintains positive, effective working relationships with colleagues, partners, and community members.

Minimum Qualifications

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education and Experience

Library

• Equivalent to graduation from an accredited college or university with major coursework in library and information science, education, public administration, or a related field.
• Four (4) years of increasingly responsible library administration or program experience, two (2) of which should be in a supervisory capacity.

Recreation

• Equivalent to graduation from an accredited four-year college or university with major coursework in kinesiology, recreation administration, physical education, public administration, or related field.
• Four (4) years of increasingly responsible recreation administration or program experience, two (2) of which should be in a supervisory capacity.

Childcare

• Equivalent to graduation from an accredited four-year college or university with major coursework in early childhood education, education, public administration, or related field.
• Four (4) years of increasingly responsible childcare administration or program experience, two (2) of which should be in a supervisory capacity.
• May be required to acquire and maintain a Child Development Site Supervisor Permit or higher issued by the California Commission on Teaching Credentialing.

Older adults, disability, and social services

• Equivalent to graduation from an accredited four-year college or university with major coursework in adult/human development, social work, public administration, or related field.
• Four (4) years of applicable and increasingly responsible administration or program experience, two (2) of which should be in a supervisory capacity.

Licenses and Certifications

• Possession of a valid California driver's license and a satisfactory driving record. Depending on assignment, may be required to acquire a Class B California Operator's License.
• Depending on assigned area, may be required to possess such certifications as are necessary to functional program requirements such as appropriate childcare certification, first aid, water safety, etc.
• For child care: Child Development Permits from the State Commission on Teacher Credentialing (CTC) shall be obtained prior to any work involving the care and assistance of children in child care and development programs. Appropriate supervision pursuant to CTC regulations shall be provided.

Benefits

The City offers an excellent benefit package consisting of:

• Health Insurance: City contribution up to $3,039 per month towards a Cafeteria Plan which can be used to purchase medical insurance and participate in a flexible spending account for health care and/or dependent care reimbursement
• Dental: City-paid coverage for employee and dependents
• Vision: City-paid coverage for employee and dependents
• Vacation: 88 - 176 hours of vacation leave accrual each year, depending on length of service
• Sick Leave: 96 hours of sick leave accrued each year
• Holidays: 11 official holidays; 34 hours of floating holiday time per year; 8 “Day of Reflection” hours per year in recognition of holidays of individual and community importance
• Retirement: CalPERS: For classic members 2.0% @ 60 formula. For all others, 2.0% @ 62 formula
• Deferred Compensation: Voluntary participation in City Plans.
• Life Insurance: City-paid policy equal to 1.5 times regular annual wage
• Long Term Disability: City-paid coverage
• Educational leave and tuition reimbursement
• A City-paid BayPass. The Menlo Park campus is centrally located within walking distance from Caltrain and downtown Menlo Park. This program offers employees unlimited travel for both work and personal trips on 25 Bay Area transit agencies that use the Clipper card, including CalTrain.
• A transportation allowance program provides employees with $1.50 per day when they walk, bicycle or carpool to work at least once per week.
• Employees are provided with access to an on-site gym at no cost

For additional benefit information, visit
www.menlopark.gov
and review the City of Menlo Park and AFSCME Memorandum of Understanding.

Special Instructions

IMPORTANT: Please be sure to fill out the required City application completely, including all relevant work experience. Applications with “See Resume” as a substitution for the work experience description and/or unclear past employment information will not be considered.

Applications will be screened according to the qualifications outlined in this announcement. Not all applications which may meet the minimum requirements will proceed to the next phase of the recruitment process. If 25 or fewer applications are received, the eligibility list will be established based on application review. If more than 26 applications are received, the most qualified candidates will be invited to participate in an Oral Board Panel examination. All applicants will be notified by email as to whether or not they are invited to participate further in the selection process.

Tentative Oral/Department Panel Examination: Week of November 30, 2026

An Eligibility List will be established as a result of this examination process and will be valid for a period of six (6) months. The list may be extended up to a maximum of two (2) years. The hiring department will review the Eligible List to determine which candidates will be invited to the department selection process.

The City of Menlo Park is an Equal Opportunity Employer. It is the policy of the City of Menlo Park not to discriminate against all qualified applicants or employees. We will make reasonable efforts in the selection process to accommodate persons with disabilities. Please contact Human Resources at
jobs@menlopark.gov
prior to the closing date for accommodation requests.

Before receiving an offer of employment, the candidate will be required to successfully complete a criminal conviction history questionnaire, DOJ fingerprinting, and an Occuscreen background check.

Applicants must be successful in all phases of the selection process to be considered for this position.

In accordance with the Immigration Reform and Control Act, all potential employees are required to provide proof of U.S. Citizenship or authorization to work in the United States. The City will not sponsor applicants for work visas.

Closing Date/Time: 11/18/2026 at 11:59pm