Public Safety Telecommunicator

Summary

Public Safety Dispatcher / Telecommunicator Opportunities in West WarehamPublic Safety Dispatchers and Telecommunicators support the flow of information between the public and emergency response agencies. Depending on the communications center, their responsibilities may include call taking, police dispatch, fire dispatch, emergency medical dispatch, or a combination of assignments.This position brings together communication, technology, and careful decision-making. Employees must organize incoming information and apply agency procedures while keeping callers and responders informed.Position DetailsDuty Location: {airport_name}, West Wareham, MAEmployer: The hiring public safety or consolidated communications agency identified in the official vacancyPay: {salary_min}–{salary_max} per yearSchedule: {work_schedule}Appointment Type: {appointment_type}Who May Apply: {who_may_apply}Application Deadline: {closing_date}Public safety communications centers often require continuous staffing. Assignments may include nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies.What You May DoProcess emergency and nonemergency requests for public safety assistanceVerify incident locations and gather essential caller informationClassify and prioritize requests using approved proceduresOperate computer-aided dispatch, telephone, mapping, and radio systemsCoordinate response resources within assigned qualificationsMonitor unit status and communicate significant incident updatesSupport interagency coordination and requests for additional assistanceMaintain accurate records and follow information-security requirementsExperience and Education RequirementsA high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction's training standards.General Conditions of EmploymentMeet the hiring agency's eligibility and minimum age requirementsComplete required background screening and competency assessmentsComplete medical, psychological, or drug screening when specifiedSuccessfully complete training for assigned operational positionsMaintain applicable certifications and continuing educationFollow confidentiality rules and emergency staffing proceduresWork Environment and Physical RequirementsTelecommunicators typically work at technology-equipped consoles for extended periods. Duties involve headset communication, keyboard entry, screen monitoring, and sustained attention. Exposure to distressing incidents is possible. Review the vacancy for essential functions and accommodation information.BenefitsEligible employees may receive health coverage, retirement benefits, paid leave, employee-assistance resources, and professional development. Additional compensation and benefits depend on the employer, classification, and appointment conditions.#J-18808-Ljbffr

Job Description

Public Safety Dispatcher / Telecommunicator Opportunities in West WarehamPublic Safety Dispatchers and Telecommunicators support the flow of information between the public and emergency response agencies. Depending on the communications center, their responsibilities may include call taking, police dispatch, fire dispatch, emergency medical dispatch, or a combination of assignments.This position brings together communication, technology, and careful decision-making. Employees must organize incoming information and apply agency procedures while keeping callers and responders informed.Position DetailsDuty Location: {airport_name}, West Wareham, MAEmployer: The hiring public safety or consolidated communications agency identified in the official vacancyPay: {salary_min}–{salary_max} per yearSchedule: {work_schedule}Appointment Type: {appointment_type}Who May Apply: {who_may_apply}Application Deadline: {closing_date}Public safety communications centers often require continuous staffing. Assignments may include nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies.What You May DoProcess emergency and nonemergency requests for public safety assistanceVerify incident locations and gather essential caller informationClassify and prioritize requests using approved proceduresOperate computer-aided dispatch, telephone, mapping, and radio systemsCoordinate response resources within assigned qualificationsMonitor unit status and communicate significant incident updatesSupport interagency coordination and requests for additional assistanceMaintain accurate records and follow information-security requirementsExperience and Education RequirementsA high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction's training standards.General Conditions of EmploymentMeet the hiring agency's eligibility and minimum age requirementsComplete required background screening and competency assessmentsComplete medical, psychological, or drug screening when specifiedSuccessfully complete training for assigned operational positionsMaintain applicable certifications and continuing educationFollow confidentiality rules and emergency staffing proceduresWork Environment and Physical RequirementsTelecommunicators typically work at technology-equipped consoles for extended periods. Duties involve headset communication, keyboard entry, screen monitoring, and sustained attention. Exposure to distressing incidents is possible. Review the vacancy for essential functions and accommodation information.BenefitsEligible employees may receive health coverage, retirement benefits, paid leave, employee-assistance resources, and professional development. Additional compensation and benefits depend on the employer, classification, and appointment conditions.#J-18808-Ljbffr