Airport Passenger Support (Freelance)

Summary

Airport Passenger Support (Freelance)

Join Our On-Call Team at Newark Liberty International Airport (EWR):

Help Passengers Claim Their Rights!

​At FlightHelp, we support airline passengers inclaiming compensation for delayed or canceled flights. To date, we have assisted hundreds of thousands of travelers navigate stressful travel disruptions.

​We are currently expanding our network and looking for Freelance Passenger Support / Flyer Distributors (m/f/d) on an on-call basis at Newark Liberty International Airport (EWR).

​This is a non-sales role focused purely on information sharing, passenger support, and professional representation.

​ Your Role & Responsibilities:

• ​When a significant flight disruption occurs (e.g., delays exceeding 3 hours), our operations team will contact you with all the details.

• ​Respond on Short Notice: Travel to the Newark Liberty International Airport (EWR) arrivals area when notified.

• ​Inform Passengers: Distribute informational flyers to passengers of the affected flight and explain how FlightHelp can assist them.

• ​Be a Reassuring Presence: Communicate with passengers in a friendly, calm, and professional manner.

• (Note: No airport security clearance is required for this role).

​ What We Offer

​High Flexibility:

• A completely flexible schedule based on flight disruption events. Work only when incidents occur and you are available.

​Great Compensation:

• 50$ per assignment (each assignment lasts approximately 1 hour) + 15$ per claim after the first 5;

​Full Expense Reimbursement:

• Additional costs such as fuel, parking fees, or public transportation tickets are fully covered.

​

Performance Bonuses:

• Opportunity for additional performance-based bonuses and long-term collaboration with increased responsibilities.

​ Candidate Profile

​Location:

• Residence in Newark, New Jersey or the surrounding area.

​Languages:

• English and additional languages are a strong advantage.

​Skills:

• Reliable, punctual, and comfortable interacting with the public in a professional manner.

​ Interested in joining us?

​Applying is quick and easy! Make sure to apply on our site!

Job Description

Airport Passenger Support (Freelance)

Join Our On-Call Team at Newark Liberty International Airport (EWR):

Help Passengers Claim Their Rights!

​At FlightHelp, we support airline passengers inclaiming compensation for delayed or canceled flights. To date, we have assisted hundreds of thousands of travelers navigate stressful travel disruptions.

​We are currently expanding our network and looking for Freelance Passenger Support / Flyer Distributors (m/f/d) on an on-call basis at Newark Liberty International Airport (EWR).

​This is a non-sales role focused purely on information sharing, passenger support, and professional representation.

​ Your Role & Responsibilities:

• ​When a significant flight disruption occurs (e.g., delays exceeding 3 hours), our operations team will contact you with all the details.

• ​Respond on Short Notice: Travel to the Newark Liberty International Airport (EWR) arrivals area when notified.

• ​Inform Passengers: Distribute informational flyers to passengers of the affected flight and explain how FlightHelp can assist them.

• ​Be a Reassuring Presence: Communicate with passengers in a friendly, calm, and professional manner.

• (Note: No airport security clearance is required for this role).

​ What We Offer

​High Flexibility:

• A completely flexible schedule based on flight disruption events. Work only when incidents occur and you are available.

​Great Compensation:

• 50$ per assignment (each assignment lasts approximately 1 hour) + 15$ per claim after the first 5;

​Full Expense Reimbursement:

• Additional costs such as fuel, parking fees, or public transportation tickets are fully covered.

​

Performance Bonuses:

• Opportunity for additional performance-based bonuses and long-term collaboration with increased responsibilities.

​ Candidate Profile

​Location:

• Residence in Newark, New Jersey or the surrounding area.

​Languages:

• English and additional languages are a strong advantage.

​Skills:

• Reliable, punctual, and comfortable interacting with the public in a professional manner.

​ Interested in joining us?

​Applying is quick and easy! Make sure to apply on our site!