Program Specialist I

Summary

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.Functional Title: Program Specialist I Job Title: Program Specialist I Agency: Health & Human Services Comm Department: OIG General Operations Posting Number: 22286 Closing Date: 10/26/2026 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Range: $3,581.33- $4,800.00 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 10% Regular/Temporary: Temporary Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: NonexemptFacility Location:Job Location City: AUSTINJob Location Address: 4601 W GUADALUPE STOther Locations:MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNSJob DescriptionThe Program Specialist I (intern) reports to the Director of Fiscal Analysis and Recovery Management (FARM) within the Texas Health and Human Services (HHS) Office of Inspector General (OIG). Performs routine (journey-level) consultative services and technical assistance work. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.This position will perform an extensive array of tasks to support OIG, including responding to inquiries, processing correspondence, developing, and maintaining filing systems, and may provide guidance to others. Conducting and analyzing research. Maintains complete confidentiality. Performs other duties as assigned.Essential Job FunctionsEJF 1. Prepares technical, operational, and program financial and budgetary reports summarizing activities, findings, performance measures, issues, alternatives, and recommendations. Develops briefing materials, presentations, correspondence, procedures, guidance documents, and other materials. Develops work plans, schedules, tracking tools, and other mechanisms to monitor program activities and deliverables. Conducts special projects, studies, and evaluations involving program operations, organizational effectiveness, customer service, or process improvement. (30%)EJF 2: Responds to requests for information or assistance. Takes initiative to research information and approach questions and problems in a positive, solution-oriented manner. Proactively collaborates with relevant parties. Accurately document activities, inquiries, operational decisions, and issue resolutions. Maintains confidentiality of all sensitive information. (25%)EJF 3: Develops, coordinates, and maintains complex records management and filing systems ensuring an efficient and organized electronic document filing system to facilitate efficient storage and retrieval. Monitors adherence to agency records retention schedules and updates schedule annually or as needed. Coordinates with others on the disposal of records according to HHSC and OIG retention schedules. Ensures compliance with all applicable federal, state, local laws, policies, procedures, rules, and guidelines. Responds to documentation requests. (20%)EJF 4. Collaborates and communicates with others, both verbally and in writing. Produces clear, concise, and professional documents that adhere to organizational standards. (20%)EJF 5. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs duties as assigned. Performs other duties necessary. Keeps manager informed as required or as necessary. (5%)Registrations, Licensure Requirements Or CertificationsN/AKnowledge Skills AbilitiesKnowledge of relevant programs, policies, and procedures; of the methods, principles, and practices of the agency related to local, state, and federal laws, regulations, administrative policies, and procedures.Knowledge of records management coordination.Skill in working collaboratively and cooperatively with diverse groups.Skill in use of electronic office equipment, software, and technology, such as Word, Excel, and Outlook.Skill in the use of personal computers.Skill in identifying problems and planning resolutions.Ability to work effectively, courteously, and discreetly through telephone, email, and personal contact to maintain pleasant, effective working relationships.Ability to collect, analyze, and interpret information.Ability to understand and follow instructions.Ability to interpret policies and procedures.Ability to effectively prioritize assignments and tasks.Ability to work independently.Ability to communicate effectively, both verbally and in writing.Ability to take responsibility and initiative.Ability to function successfully as a team member.Initial Screening CriteriaGraduation from an accredited high school or equivalent.Recent graduate from a college or university within the last two years or at least two years in a Bachelor of Arts (BA), Bachelor of Business Administration (BBA), or Bachelor of Science in Business (BS) or a related field.Experience using a personal computer and software such as Word, Excel, and Outlook.Experience Preparing Reports (preferred).Additional InformationThe OIG is responsible for preventing, detecting, auditing, inspecting, reviewing, and investigating fraud, waste, and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must complete a national fingerprint-based criminal background check through the Texas Department of Public Safety (TDPS) and Federal Bureau of Investigations (FBI) to determine if they have criminal history record information that constitutes a bar to employment.The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need an accommodation to participate in the interview process, please notify the person scheduling the interview.Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC .Active Duty, Military, Reservists, Guardsmen, And VeteransMilitary occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.ADA AccommodationsIn compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.Pre-Employment Checks And Work EligibilityDepending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 FormTelework DisclaimerThis position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.#J-18808-Ljbffr

Job Description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.Functional Title: Program Specialist I Job Title: Program Specialist I Agency: Health & Human Services Comm Department: OIG General Operations Posting Number: 22286 Closing Date: 10/26/2026 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Range: $3,581.33- $4,800.00 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 10% Regular/Temporary: Temporary Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: NonexemptFacility Location:Job Location City: AUSTINJob Location Address: 4601 W GUADALUPE STOther Locations:MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNSJob DescriptionThe Program Specialist I (intern) reports to the Director of Fiscal Analysis and Recovery Management (FARM) within the Texas Health and Human Services (HHS) Office of Inspector General (OIG). Performs routine (journey-level) consultative services and technical assistance work. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.This position will perform an extensive array of tasks to support OIG, including responding to inquiries, processing correspondence, developing, and maintaining filing systems, and may provide guidance to others. Conducting and analyzing research. Maintains complete confidentiality. Performs other duties as assigned.Essential Job FunctionsEJF 1. Prepares technical, operational, and program financial and budgetary reports summarizing activities, findings, performance measures, issues, alternatives, and recommendations. Develops briefing materials, presentations, correspondence, procedures, guidance documents, and other materials. Develops work plans, schedules, tracking tools, and other mechanisms to monitor program activities and deliverables. Conducts special projects, studies, and evaluations involving program operations, organizational effectiveness, customer service, or process improvement. (30%)EJF 2: Responds to requests for information or assistance. Takes initiative to research information and approach questions and problems in a positive, solution-oriented manner. Proactively collaborates with relevant parties. Accurately document activities, inquiries, operational decisions, and issue resolutions. Maintains confidentiality of all sensitive information. (25%)EJF 3: Develops, coordinates, and maintains complex records management and filing systems ensuring an efficient and organized electronic document filing system to facilitate efficient storage and retrieval. Monitors adherence to agency records retention schedules and updates schedule annually or as needed. Coordinates with others on the disposal of records according to HHSC and OIG retention schedules. Ensures compliance with all applicable federal, state, local laws, policies, procedures, rules, and guidelines. Responds to documentation requests. (20%)EJF 4. Collaborates and communicates with others, both verbally and in writing. Produces clear, concise, and professional documents that adhere to organizational standards. (20%)EJF 5. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs duties as assigned. Performs other duties necessary. Keeps manager informed as required or as necessary. (5%)Registrations, Licensure Requirements Or CertificationsN/AKnowledge Skills AbilitiesKnowledge of relevant programs, policies, and procedures; of the methods, principles, and practices of the agency related to local, state, and federal laws, regulations, administrative policies, and procedures.Knowledge of records management coordination.Skill in working collaboratively and cooperatively with diverse groups.Skill in use of electronic office equipment, software, and technology, such as Word, Excel, and Outlook.Skill in the use of personal computers.Skill in identifying problems and planning resolutions.Ability to work effectively, courteously, and discreetly through telephone, email, and personal contact to maintain pleasant, effective working relationships.Ability to collect, analyze, and interpret information.Ability to understand and follow instructions.Ability to interpret policies and procedures.Ability to effectively prioritize assignments and tasks.Ability to work independently.Ability to communicate effectively, both verbally and in writing.Ability to take responsibility and initiative.Ability to function successfully as a team member.Initial Screening CriteriaGraduation from an accredited high school or equivalent.Recent graduate from a college or university within the last two years or at least two years in a Bachelor of Arts (BA), Bachelor of Business Administration (BBA), or Bachelor of Science in Business (BS) or a related field.Experience using a personal computer and software such as Word, Excel, and Outlook.Experience Preparing Reports (preferred).Additional InformationThe OIG is responsible for preventing, detecting, auditing, inspecting, reviewing, and investigating fraud, waste, and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must complete a national fingerprint-based criminal background check through the Texas Department of Public Safety (TDPS) and Federal Bureau of Investigations (FBI) to determine if they have criminal history record information that constitutes a bar to employment.The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need an accommodation to participate in the interview process, please notify the person scheduling the interview.Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC .Active Duty, Military, Reservists, Guardsmen, And VeteransMilitary occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.ADA AccommodationsIn compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.Pre-Employment Checks And Work EligibilityDepending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 FormTelework DisclaimerThis position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.#J-18808-Ljbffr