Benefit Programs Specialist I/II (Cumberland)

Summary

Benefit Programs Specialist I/II positions at Cumberland County Department of Social Services determine eligibility for financial assistance, food stamps, medical assistance, and other social services benefit programs. Specialists I work under supervision during training; Specialists II perform eligibility determinations independently and make judgments following established policies and federal/state/local laws. The role involves interviewing clients, processing applications, evaluating social factors, and maintaining case records.Key qualifications: High school diploma supplemented with additional training and related work experienceSkill in operating personal computer and office/agency softwareAbility to communicate effectively orally and in writingAbility to interview, gather information, and evaluate situationsKnowledge of basic human behavior and interviewing techniquesAbility to maintain confidentiality and professional ethics#J-18808-Ljbffr

Job Description

Benefit Programs Specialist I/II positions at Cumberland County Department of Social Services determine eligibility for financial assistance, food stamps, medical assistance, and other social services benefit programs. Specialists I work under supervision during training; Specialists II perform eligibility determinations independently and make judgments following established policies and federal/state/local laws. The role involves interviewing clients, processing applications, evaluating social factors, and maintaining case records.Key qualifications: High school diploma supplemented with additional training and related work experienceSkill in operating personal computer and office/agency softwareAbility to communicate effectively orally and in writingAbility to interview, gather information, and evaluate situationsKnowledge of basic human behavior and interviewing techniquesAbility to maintain confidentiality and professional ethics#J-18808-Ljbffr