Program Specialist

Summary

Job Title

Program Specialist

Job Description

Help

Major duties include, but not limited to:

• Performs program analysis and administrative studies to evaluate the efficiency, effectiveness, and productivity of Medical Center operations.
• Analyzes policies, procedures, and workflow processes to identify issues and recommend improvements to leadership.
• Develops, maintains, and evaluates reporting systems, dashboards, and tracking tools to support management oversight.
• Reviews and validates data, reports, and other management products for accuracy, completeness, and compliance with applicable requirements.
• Prepares written summaries, presentations, and briefing materials for the Medical Center Director and senior leaders.
• Coordinates with service chiefs, supervisors, and staff to obtain information, resolve problems, and support facility initiatives.
• Monitors assigned projects and ensures milestones, suspense dates, and deliverables are met.
• Assists in developing local procedures, directives, and process improvements to strengthen operations.
• Interprets VA policies, directives, and operational guidance to support program administration and decision-making.
• Communicates findings, options, and recommendations to leadership and stakeholders in a clear and professional manner.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Full-Time; Monday - Friday, 7:30am to 4:00pm (Subject to change based on the needs of the agency.)

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist/ PD048460 and PD048470

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Job Description

Job Title

Program Specialist

Job Description

Help

Major duties include, but not limited to:

• Performs program analysis and administrative studies to evaluate the efficiency, effectiveness, and productivity of Medical Center operations.
• Analyzes policies, procedures, and workflow processes to identify issues and recommend improvements to leadership.
• Develops, maintains, and evaluates reporting systems, dashboards, and tracking tools to support management oversight.
• Reviews and validates data, reports, and other management products for accuracy, completeness, and compliance with applicable requirements.
• Prepares written summaries, presentations, and briefing materials for the Medical Center Director and senior leaders.
• Coordinates with service chiefs, supervisors, and staff to obtain information, resolve problems, and support facility initiatives.
• Monitors assigned projects and ensures milestones, suspense dates, and deliverables are met.
• Assists in developing local procedures, directives, and process improvements to strengthen operations.
• Interprets VA policies, directives, and operational guidance to support program administration and decision-making.
• Communicates findings, options, and recommendations to leadership and stakeholders in a clear and professional manner.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Full-Time; Monday - Friday, 7:30am to 4:00pm (Subject to change based on the needs of the agency.)

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist/ PD048460 and PD048470

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized