Court Support Specialist (1)

Summary

To support a growing court support team, the remote Court Support Specialist will manage communications with courts, process documents using an in-house application, and ensure timely updates are relayed to clients and team members.Key ResponsibilitiesReach out to courts for individual orders and general status updates while resolving related issuesCommunicate professionally with court personnel and clients through various channels, including phone calls and emailsUtilize in-house applications to process documents and maintain accurate data entryRequired QualificationsHigh school diploma or GED requiredLegal experience preferredAt least 1 year of customer support or call-center experience in a service-oriented roleProficiency in Microsoft Office Suite and document manipulation (PDFs)Ability to read, write, and speak English fluently

Job Description

To support a growing court support team, the remote Court Support Specialist will manage communications with courts, process documents using an in-house application, and ensure timely updates are relayed to clients and team members.Key ResponsibilitiesReach out to courts for individual orders and general status updates while resolving related issuesCommunicate professionally with court personnel and clients through various channels, including phone calls and emailsUtilize in-house applications to process documents and maintain accurate data entryRequired QualificationsHigh school diploma or GED requiredLegal experience preferredAt least 1 year of customer support or call-center experience in a service-oriented roleProficiency in Microsoft Office Suite and document manipulation (PDFs)Ability to read, write, and speak English fluently