GIS Analyst (IT Analyst, Senior Technical)

Job Description

Position Description

This is a senior technical position and is the third step in the series of four. This posting is used to fill multiple positions throughout the City of Tacoma and Tacoma Public Utilities. Vacancies may occur within the following teams:

• City of Tacoma IT GIS
• City of Tacoma Environment & Public Works GIS
• Tacoma Water GIS
• Tacoma Power GIS

The Tacoma Public Utilities' and City of Tacoma are looking for an experienced GIS Analyst who is passionate about creating innovative solutions to solve business problems. Our ideal candidate is capable and motivated to assist in the administration, design, architecture, configuration, and implementation of our GIS Enterprise environment.

The successful candidate should possess extensive knowledge and experience architecting, configuring, implementing, and maintaining ArcGIS Enterprise environments (ArcGIS Portal, ArcGIS Servers, ArcGIS Data Store). Knowledge regarding other GIS solutions used at the City, including ArcGIS Pro, ArcGIS, ArcGIS Experience Builder, Web Appbuilder, ArcGIS Monitor, VertiGIS Studio, VertiGIS Analytics, ArcGIS Monitor, Python, FME and ESRI Enterprise Databases are also desirable.

Responsibilities Include:

System Administration

• Lead the administration, design, architecture, configuration, and implementation of solutions that leverage the City's Web GIS platforms, including: ArcGIS Enterprise deployment, monitoring, and administration, security, manage certificates, ArcGIS licensing (Desktop and Enterprise), performance/system monitoring (ArcGIS Monitor, Geocortex Analytics), geodatabase/data store administration, system patching, automating and reporting system uptime
• Perform daily administration of Enterprise Geodatabases and GIS applications
• Extract, compare, analyze, and develop solutions to keep systems in alignment
• Track and troubleshoot system issues proactively using ArcGIS Monitor, VertiGIS Analytics or other GIS system monitoring tools

Data Management

• Perform data imports from other agencies, manage exports, joins and relates to provide a complete GIS solution to end users and map editors
• Test software and database upgrades, perform end-user training, and troubleshoot system issues to determine solutions, resolve, and follow up
• Develop and implement procedures for data design, processing, quality control, automation, documentation,metadata, maintenance and ETLs (Extract, Transform and Load)

Application Development

• Build prototype solutions to demonstrate the benefits of new software tools, database queries, views, procedures and digitalized work processes
• Address customer's information needs by designing, developing, testing, deploying and supporting GIS Applications using a variety of tools and development languages

Qualifications

Equivalent combination to:

• Bachelor degree in Computer Science or related field, including Technology, Engineering, and Geography ; AND
• 5+ years directly related information technology work experience

Desired Qualifications:

• GIS Professional Certification (GISP), ESRI Technical Certifications or any other GIS Certification Program
• Preferred Experience with:
  • ESRI Enterprise Geodatabases
  • Database administration and management techniques in a client-server environment
  • ArcGIS Pro, ArcGIS Online, GeoCortex/Vertigis/GeoCortex Essentials,

LICENSES, CERTIFICATES AND OTHER REQUIREMENTS

• Some positions may require a valid Washington State Driver's License at time of appointment with maintenance thereafter
• Some positions may require incumbents to successfully pass a Criminal Justice Information Services (CJIS) background check

Knowledge & Skills

Knowledge and Expertise:

• Expert knowledge of computer technology principles, their application, and troubleshooting techniques.
• Expert knowledge of specialized technologies, such as applications, tools, systems, and/or databases.
• Knowledge of principles and concepts of total quality management and problem-solving methods.
• Understanding of data and system security and other similar technical processes approaches.
• Expertise in Cloud GIS, asset management, and platform integrations is highly desirable.

Technical Skills:

• Skill in applying advanced technical knowledge to evaluate and resolve complex tasks such as planning and directing projects, conducting capacity planning, coordinating or facilitating the installation of complex systems, hardware, software, application interfaces or applications.
• Skill in programming and the understanding of development and designing best practices.
• Skills in using advanced diagnostic troubleshooting tools to analyze and resolve complex programs.
• Skills in integrating various ideas, intentions, and information to form effective goals, objectives, timelines, action plans, and solutions.

Communication and Collaboration:

• Skills in communicating and representing enterprise-wide computing standards for both technical and non-technical staff.
• Skill in understanding, following and giving oral and written directions effectively.
• Skills in modeling effective group process behavior, such as listening, discussing, encouraging, and using tact, patience, and courtesy.
• Effectively organize and facilitate group discussions, creating a cooperative and productive environment in which to resolve problems or develop and implement plans.

Project Management:

• Skill in estimating the level of effort and resources for technical projects, and coordinating technical projects, meeting project schedules and established timelines.
• Employ expertise, credibility and effective partnering to help customers and vendors resolve complex and difficult issues.
• Expert skill in handling multiple competing priorities.
• Skills in developing and implementing quality assurance testing and performance monitoring, using quality assurance techniques and best practices.

Selection Process & Supplemental Information

City of Tacoma’s Commitment to Diversity, Equity, and Inclusion

At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We're committed to eliminating racial and other disparities, and we actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

The City of Tacoma believes that diversity of thought, background, and experience contributes to our success and innovation. If you’re passionate about this role and our mission, we encourage you to apply. If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table.

The Community

Tacoma is centrally located just 32 miles south of the city of Seattle and 31 miles north of the state capital, Olympia. The City of Tacoma is also home to the Port of Tacoma, which is among the largest container ports in the United States. Like most cities in the northwest, Tacoma is surrounded by beautiful nature, offering residents many opportunities for outdoor adventures.

Largely suburban in nature with a small, but dense, urban core, Tacoma is home to numerous institutes of higher learning that attract students from across the country. The University of Washington Tacoma, Pacific Lutheran University, University of Puget Sound, a satellite campus of the Evergreen State College, three community/technical colleges, and several trade and business schools are within Tacoma's geographic area. Downtown's Cultural District is the site of the Washington State History Museum, Museum of Glass, the Tacoma Art Museum, and America's Car Museum.

With its affordable housing and distinctive neighborhoods and business districts, the city has been recognized numerous times as a best city to live in the nation. To see a few of the great things Tacoma has to offer, view this YouTube Video!

View this exciting video to learn more about the City of Tacoma: https://www.youtube.com/watch?v=2n5MWl8KFvI

Application Process
Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications received without attaching the required materials may not progress in the selection process.

Applicants who meet the minimum qualifications will have their supplemental question responses reviewed by a panel of subject matter experts as part of the civil service examination. Applicants who pass the examination will be placed on the eligible list for interview and hiring consideration.

Appointment is subject to passing a background check. This position is covered by a Labor Agreement between the City of Tacoma and Local 120. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.

Get Assistance

For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement.

For technical difficulties using the Neogov system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.

Communication with the City of Tacoma

We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

Compensation & Benefits

Pay Details:

Hourly Rate: $47.70 - $74.00

Annual Salary: $99,216.00 - $153,920.00

Employee Benefits | City of Tacoma

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

Closing Date/Time: 10/7/2026 5:00 PM Pacific