Government Careers

  • Lead ATO Fraud Investigator - Incident Response & Recovery

  • Doist
  • San Francisco, California 94199 United States View Map

Summary

Mercury is recruiting a Fraud Investigator to join the Account Fraud team, focusing on Account Takeover (ATO) and third-party fraud. You will investigate suspected compromises, respond to high-risk security incidents, and serve as a primary contact for customers during critical recovery events.You'll lead complex investigations, coordinate across Fraud, Support, Product, Engineering, Compliance, Legal, and Leadership, and communicate with customers with empathy while balancing risk and#J-18808-Ljbffr

Job Description

Mercury is recruiting a Fraud Investigator to join the Account Fraud team, focusing on Account Takeover (ATO) and third-party fraud. You will investigate suspected compromises, respond to high-risk security incidents, and serve as a primary contact for customers during critical recovery events.You'll lead complex investigations, coordinate across Fraud, Support, Product, Engineering, Compliance, Legal, and Leadership, and communicate with customers with empathy while balancing risk and#J-18808-Ljbffr

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