Retail Security Officer

Summary

Retail Security Officer

Location: Peabody, MA

Pay Rate: $18.03/hour

Shifts Available:

Part-Time Officer

1. Friday evening 3P-11P, Saturday evening 3P-11P, Sunday split 11A-7P or 3P-11P
2. 16-29 hours per week (or more) ability to pick up additional hours as available.
3. Rate: $18.03 an hour

Full-Time Officer

1. Saturday - Wednesday Evenings
2. 40 hours per week
3. Rate: $18.03 an hour

Full-time Officer

1. Sunday Mid, Monday-Thursday Evenings
2. 32-40 hours per week
3. Rate: $18.03 an hour

The Retail Security Officer is responsible for maintaining a safe, secure, and welcoming environment for shoppers, tenants, employees, and visitors within a high-traffic retail mall. This position requires strong customer service skills, sound judgment, and the ability to respond professionally to security incidents, emergencies, and day-to-day operational needs. Officers conduct routine patrols, enforce property policies, deter criminal activity, and work closely with mall management, tenants, and local emergency responders.
Qualifications:

• High school diploma or GED required.
• Previous security, law enforcement, military, retail, or customer service experience preferred.
• Valid driver's license (if required by site).
• Ability to obtain and maintain all required state security licenses and certifications.
• Strong verbal and written communication skills.
• Excellent observation, conflict resolution, and problem-solving abilities.
• Comfortable working with security technology, including CCTV, access control, and report-writing software.
• Basic computer proficiency.

Physical Requirements:

• Ability to stand and walk for extended periods throughout a large retail property.
• Ability to climb stairs and patrol multiple levels of the facility.
• Occasionally lift up to 25 pounds.
• Ability to work indoors and outdoors in varying weather conditions.
• Capable of responding quickly during emergency situations.

Work Environment:

• Large indoor/outdoor retail shopping center.
• Fast-paced environment with heavy pedestrian traffic.
• May include evenings, weekends, holidays, and overnight shifts.
• Frequent interaction with the public, retail tenants, contractors, and emergency responders.

Benefits:

• Medical, dental, and vision insurance
• 401(k) with company match (where applicable)
• Paid time off and holiday pay
• Training and professional development opportunities
• Uniforms provided
• Career advancement opportunities within the organization

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity
We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance
We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness
We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact .

Job Description

Retail Security Officer

Location: Peabody, MA

Pay Rate: $18.03/hour

Shifts Available:

Part-Time Officer

1. Friday evening 3P-11P, Saturday evening 3P-11P, Sunday split 11A-7P or 3P-11P
2. 16-29 hours per week (or more) ability to pick up additional hours as available.
3. Rate: $18.03 an hour

Full-Time Officer

1. Saturday - Wednesday Evenings
2. 40 hours per week
3. Rate: $18.03 an hour

Full-time Officer

1. Sunday Mid, Monday-Thursday Evenings
2. 32-40 hours per week
3. Rate: $18.03 an hour

The Retail Security Officer is responsible for maintaining a safe, secure, and welcoming environment for shoppers, tenants, employees, and visitors within a high-traffic retail mall. This position requires strong customer service skills, sound judgment, and the ability to respond professionally to security incidents, emergencies, and day-to-day operational needs. Officers conduct routine patrols, enforce property policies, deter criminal activity, and work closely with mall management, tenants, and local emergency responders.
Qualifications:

• High school diploma or GED required.
• Previous security, law enforcement, military, retail, or customer service experience preferred.
• Valid driver's license (if required by site).
• Ability to obtain and maintain all required state security licenses and certifications.
• Strong verbal and written communication skills.
• Excellent observation, conflict resolution, and problem-solving abilities.
• Comfortable working with security technology, including CCTV, access control, and report-writing software.
• Basic computer proficiency.

Physical Requirements:

• Ability to stand and walk for extended periods throughout a large retail property.
• Ability to climb stairs and patrol multiple levels of the facility.
• Occasionally lift up to 25 pounds.
• Ability to work indoors and outdoors in varying weather conditions.
• Capable of responding quickly during emergency situations.

Work Environment:

• Large indoor/outdoor retail shopping center.
• Fast-paced environment with heavy pedestrian traffic.
• May include evenings, weekends, holidays, and overnight shifts.
• Frequent interaction with the public, retail tenants, contractors, and emergency responders.

Benefits:

• Medical, dental, and vision insurance
• 401(k) with company match (where applicable)
• Paid time off and holiday pay
• Training and professional development opportunities
• Uniforms provided
• Career advancement opportunities within the organization

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.

Integrity
We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance
We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness
We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact .