Dispatcher

Summary

Dispatcher Position Champion Home Services is looking for a reliable and detail-oriented Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!Why Join Our Team?Competitive pay with room to growMedical, dental, and vision insurance401(k) with company matchLife and disability insurancePaid time off (PTO) & paid holidaysOngoing training and career developmentA supportive, team-oriented company cultureWhat You'll Do:Answer and prioritize emergency and non-emergency service callsSchedule and dispatch service technicians for installations and repairsMaintain accurate customer records in our databaseCoordinate with field teams to troubleshoot service issuesEnsure clear and timely communication between customers and techniciansPlay a critical role in keeping operations running smoothly and efficientlyWhat We're Looking For:2 years of experience in a call center, dispatch, or customer support role (required)Service Titan experience (strongly preferred)Experience in HVAC dispatch (preferred)Strong communication and problem-solving skillsAbility to multitask and thrive in a fast-paced environmentTeam player with a customer-first attitudeFamiliarity with dispatching or scheduling software is a plusLocation: Bulverde, TX (in office) Pay: $16.00 $24.00 per hour Job Type: Full-Time Champion Home Services is an Equal Employment Opportunity Employer.

Job Description

Dispatcher Position Champion Home Services is looking for a reliable and detail-oriented Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!Why Join Our Team?Competitive pay with room to growMedical, dental, and vision insurance401(k) with company matchLife and disability insurancePaid time off (PTO) & paid holidaysOngoing training and career developmentA supportive, team-oriented company cultureWhat You'll Do:Answer and prioritize emergency and non-emergency service callsSchedule and dispatch service technicians for installations and repairsMaintain accurate customer records in our databaseCoordinate with field teams to troubleshoot service issuesEnsure clear and timely communication between customers and techniciansPlay a critical role in keeping operations running smoothly and efficientlyWhat We're Looking For:2 years of experience in a call center, dispatch, or customer support role (required)Service Titan experience (strongly preferred)Experience in HVAC dispatch (preferred)Strong communication and problem-solving skillsAbility to multitask and thrive in a fast-paced environmentTeam player with a customer-first attitudeFamiliarity with dispatching or scheduling software is a plusLocation: Bulverde, TX (in office) Pay: $16.00 $24.00 per hour Job Type: Full-Time Champion Home Services is an Equal Employment Opportunity Employer.