GSOC Officer

Summary

Job Overview: ProsegurSecurity is looking for Full-TimeSOC Operators in the Alpharetta area with a strong work ethic and quality customer service skills. This is a critical position meant to safeguard our clients and what they value the most.Job Responsibilities and Duties: Track employee time andattendance.Monitor alarms and electronic securitysystems.Track the progress of securitypatrols.Receive calls from interior guardposts.Respond to clientrequests.Facilitate incident responseefforts.Initiate notification and escalation proceduresDocument significantincidents.Perform primary analysis of operationalprocedures.Provide assistance tocustomers, employees, and visitors in a courteous and professionalmanner.Qualifications: Must have a valid Security Guard LicenseHigh school diploma or GED equivalentMust have 1 year of experience as a securityofficer.Minimum1year ofcustomer service experiencerequired.Minimum 1 year of dispatch/SOC experiencerequired.Musthave reliabletransportation.Musthave goodcommunicationsskills.Ability to think clearly during crisis orhigh stressperiods.Must be reliable, have a positive attitude, and uphold ethicalbehavior.EEO Statement: Proseguris an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.License# PSC002694#SERATL#J-18808-Ljbffr

Job Description

Job Overview: ProsegurSecurity is looking for Full-TimeSOC Operators in the Alpharetta area with a strong work ethic and quality customer service skills. This is a critical position meant to safeguard our clients and what they value the most.Job Responsibilities and Duties: Track employee time andattendance.Monitor alarms and electronic securitysystems.Track the progress of securitypatrols.Receive calls from interior guardposts.Respond to clientrequests.Facilitate incident responseefforts.Initiate notification and escalation proceduresDocument significantincidents.Perform primary analysis of operationalprocedures.Provide assistance tocustomers, employees, and visitors in a courteous and professionalmanner.Qualifications: Must have a valid Security Guard LicenseHigh school diploma or GED equivalentMust have 1 year of experience as a securityofficer.Minimum1year ofcustomer service experiencerequired.Minimum 1 year of dispatch/SOC experiencerequired.Musthave reliabletransportation.Musthave goodcommunicationsskills.Ability to think clearly during crisis orhigh stressperiods.Must be reliable, have a positive attitude, and uphold ethicalbehavior.EEO Statement: Proseguris an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.License# PSC002694#SERATL#J-18808-Ljbffr